TMG Loan Processing
(855) 912-6386
toll free
Call now for more information

TMG Loan Processing

(855) 912-6386
toll free
Call now for more information

Consumer Reviews and Complaints

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG Loan Processing contacted me within an hour of my loan inquiry. They were better because they were able to assist me unlike the other company that wasn't able to. TMG was more understanding of different situations like missing documents or making exceptions on certain things I didn't have. The loan officer was definitely courteous. The application process was super easy and though there were a lot of steps, that's understandable because it's a sizeable loan. If I had any questions, they walked me through it because I like to take things step-by-step. They didn't make me feel overwhelmed, so that was good. If I have to refer them, I definitely would. For a stressful situation, they made everything easy for me.

10 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG got a hold of me right away once I submitted my stuff and requested to have a loan. I did contact LoanMart but TMG is better, faster and prompt. They walked me through everything and made sure I got it all and have no more problems. Their staff was courteous and when I called back to ask some question about something, they went over it with me again and I saw what I was looking for. They gave me all the information that the other company didn’t give me before. Overall, it was an easy process with them and they made sure I understood what is going on.

6 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG was the first one I saw on Google and it was legit. I made a loan inquiry and they contacted me within 24 hours, the other companies didn't contact me. The application process was very quick. It only took me 10 mins to fill up everything out. Someone called me shortly after and the person that I talked to was good with text messaging which made it easy for me because I'm often busy during the day. That made it possible to get everything over and things going.

8 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG Loan was great. It took them 2 days to contact me from the time I made my inquiry. The application process was a little bit of a runaround because I was told I'd have it that day and at the last second, it changed. It was kind of weird. But I got it so everything worked out. The loan processor was real courteous at first. Then I thought he was trying to avoid me. Maybe that’s just the way it is now. I'm old school. By far, people aren’t the way they used to be. The experience was good. But they could be more upfront about all the things that have to be done, about the paperwork and what you got to send them because people are misled a little bit.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

After inquiring for a loan, TMG Loan Processing contacted me the following day and then I got a car title loan from LoanMart. Everything was quick. They asked for some info and made sure I met the requirements and they made it happen. I had other ones contact me but I never picked up or anything. They were really great. Everything was basic, straightforward and pretty easy. I'd send them an email or text and they got back to me right away. I have my first payment coming up this month. Its fine except for the interest rate but that comes with that type of loan. It's a little high but doable. Overall, they gave me what I wanted and provided what I needed. It was a good experience.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

The loan process with TMG was really easy and very understandable. They got in touch with me a few hours after I inquired about the loan. Their employee was very, very friendly and helpful. They went over the details and the process with you and let you know what you should do. Keep the line of communication open with them if you needed help and wasn't able to make yourself on time. If people needed some extra help, I would refer them to TMG because they're very reasonable and everything made sense.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG Loan Processing has a very user-friendly website. Easy to fill out even a six-year-old can do it. Then I kept receiving texts and emails from multiple people and Title Loans was the one that reached out to me saying that they would be able to help. The process was good. It's just a little webpage and I clicked and auto-filled everything. It went by pretty fast. I talked to them the next day and they were able to give me a loan and that's all I really wanted. Especially, since I have very terrible credit. It was a fortunate event. Working with Title Loans was a great experience all around from start to finish.If anybody in my situation has bad credit and they need a loan and have a vehicle that will be approved, I recommend Title Loans. They work with you and make sure you leave satisfied. Overall, it was a good experience.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

With how fast TMG did processing, I went with them. They contacted me a couple of hours after I inquired for a loan. I was a standard application process and it went fine with the loan processor. TMG did things in a timely manner.

How do I know I can trust these reviews about TMG Loan Processing?

  • 828,308 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

The application process with TMG was very easy and in-depth as far as giving me information. It went so smoothly and they set me up with a loan really quickly. Also, the person whom I dealt with was very knowledgeable. It was a great experience.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG Loan Processing was the best rated of the ones that I saw so I went with them. Other companies contacted me but I ignored them because I already started with TMG. Their loan processors were all very nice and the whole process was quick and painless. I was able to get my loan within the same day.

profile pic of the author
Verified Reviewer
Satisfaction Rating

I am truly impressed with Tradition Media Group on the speed of processing our loan and how professional the agent, "Mario" (Tempe, Arizona) is. He not only was there just doing his job, he made me feel comfortable while going through the process. I highly recommend TMG and truly want to thank them for helping us out in our time of need.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I had a very professional experience with TMG Loan Processing. I’ve gone with them before. Recently, I applied for a loan with the. The application process was pretty easy. They told me step-by-step what’s needed and they were open in answering any questions I had all throughout my process. And my loan processor was there for me whenever I needed him.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

All loan companies that I've known are pretty shady. I got in touch with TMG to inquire and I received a call from them within an hour so that was quick. Their application process was easy but the loan wasn't funded the same day that I thought it would be. They could have explained to me that I had to go to FedEx before 1 o’clock to put something and get a receipt, otherwise, it won't be funded the same day. It was funded 48 hours from the time I got everything over to them.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I contacted TMG first and then they called me in the morning. They're excellent, courteous and were knowledgeable. They got me through the process and it was very easy and seamless. I was confused when I was doing the loan because they sent me to so many different people so I didn't know exactly which one I was talking to, but everybody I talked to was really nice. If I ever was given the situation again, I would hope to have someone like them who guides me through so easily to make the process go quickly.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

The application process with TMG Loan Processing was really easy. They contacted me in less than two hours from the time of my loan inquiry. I got the loan now. Also, I liked the way they treated me and the loan processor was terrific. Everything was wonderful.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I searched on the internet for a company that's closest to my place and it was TMG Loan Processing. When I called them, I asked them what documents they need and they told me what to bring. Then I went to the local office here in Arizona, handed them all the documents and they inspected them. Afterwards, they called the company in California and dealt with them. I just waited in a room for about an hour and a half and they had everything done within that time. They were very friendly and offered me water while I was in that private room, and I chilled there. They told me I was approved for $7,000, which I just needed $2,500. They made a check there and gave it to me. I would recommend TMG if somebody is in need of cash right away and can pay it off within a month.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I got a title loan from TMG. The whole process took three days because I had all of my information and the documentation, so it was very efficient. The application process was pretty straightforward and simple, as well. The guy I spoke with helped me with any other information that may have been left out. I took time with one of the representatives to go through the contract word by word, just to get certainty on every detail of it so that there would not be an issue where I'm concerned as I am quite aware of how certain organizations prey on people in situations where they do need these types of loans. And they were very helpful in that process and that was very much appreciated. It was an overall a very good experience and I would recommend TMG to other people.

profile pic of the author
Verified ReviewerVerified Buyer

Factual basis uncertain

My experience with TMG Loan Processing was worse than the others I've contacted. The application process took a whole day and the lady that talked to me told me one thing, then it was another. She didn't tell the truth to me. I'm very dissatisfied.

2 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I went back and forth with TMG for about a week. However, I'm still trying to get the contract which was supposed to be sent to me through email. I got to call back the lady down in Fort Mill so I can get the actual contract that I need and I'm a little disappointed I didn't get it. Other than that, my experience with them during the application process was pleasant.

2 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I looked at everything on the web to see who has a better rating and TMG Loan Processing was highly rated and was second on the list. They also had a good percentage rate. Their representatives were very thorough and explained everything to me. They make it very easy to get everything taken care of.

2 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I totally enjoyed dealing with TMG. I got along great with the representative, Mark, and my interactions with him made me made up my mind. It was a short application process and the only issue I had was that they only have two offices so I had to go such a distance to the actual office. But beyond that, it was great going into the place and filling out the paperwork. The woman who assisted me was very helpful and took her time in explaining everything to me. She has great customer service.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I had a good experience with TMG Loan Processing. When I inquired about a loan, I was contacted within the same day. The application process was easy. They were helpful and got things done speedily and efficiently.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG contacted me 5 minutes after I made an inquiry. They had less documentation needed for closing and had lower monthly payment. The entire loan process couldn’t be any easier. They made it very simple and was great. The loan processor was good, direct to the point, and got me everything I needed. He made it quick and easy. TMG went above and beyond what I expected even after the situation was handled. When the approval was taken care of VIP, they were still there to check up and make sure I got everything. I had a really good experience. They made me feel comfortable and not just another number.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG was willing to lend a larger amount and do the process more quickly. Application was easy and I had a good experience with my personal loan processor. The interest rate was way too high but other than that, everything was fine.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG Loan Processing was better than the other loan companies that I talked to including Bank of America. I got a business loan and the application process was very easy. TMG made everything easier for me like going to my account, etc. without me submitting all the paperwork. I didn't have to run to the bank or sign the paper as it can be electronically signed. The person I initially spoke to was also very helpful and very good.

2 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG was professional, fast, and friendly. The application process was simple and easy. My loan processor was really courteous, however, I am having an issue with the actual LoanMart itself. I still haven’t been contacted. But other than that, everything went great. I would recommend TMG.

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

TMG's application process was pretty easy. I had a few questions on how it worked and the gentleman I spoke to was helpful. He answered all the questions, explained the bigger picture in the process of what to expect, at one point that I'll be speaking with an underwriter or people that approve it. He set expectations early on in terms of how often I'll be dealing with him versus then being handed over to someone else. It went as planned on that end.

There was some miscommunication with the minimum payment amount. I ended up meeting with a notary and that incident was inconvenient. Someone came to meet me to sign some documents. When the documents were first there and he had no way of knowing the notary, he just did that part. The payment was supposed to be like four something a month and the first document that was drawn up came out to be five something. So I wasn't quite sure with that.

Once I contacted the lady and let her know, she owned up to the mistake. They corrected it within 15 minutes while I was sitting with the notary place. So, we're able to wait on it and then they resent it again and I did the electronic signature. That was the only hiccup in those plans. For some reason, the documents were initially sent with the payment being loaned by $100. But they fixed it.

2 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating
I needed to get a loan on my card to cover some expenses for my son's wedding. I went to my bank, but the credit unit was very strict about certain things and so that didn't work. I looked into several loan companies and TMG Loan Processing seemed to be the best. I contacted TMG and I had the money within a day.

The application process was very easy and the gentleman that helped me was very good. He always accessible and able to answer my questions. They were very efficient, effective and helpful.

2 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I had already gotten a loan and then I got a call out of nowhere from TMG Loan Processing. The rate they gave me and their customer service was a little bit better than the other ones. The process started out great and it kind of went down. I couldn't get my money and TMG couldn't find it anywhere. So it was a little annoying. I was disappointed because it's a long process. The loan processor and I called to get the amount to pay off the other loan. The lady there was really rude and the loan processor was totally unavailable when I needed him. They wouldn't even let me talk to the accounting department. I have heard five different stories that morning.

I ended up speaking to the senior level management and he took care of it. He made sure he followed through and he called me back. The next day he made sure things were taken care of, so I was impressed with him and it's probably why he was senior level. TMG messed up for a couple of days, but they got it straightened out.

4 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

It only took about two days in order to get it done. I had a lot better customer service from TMG Loan Processing. They answered my question and I was able to talk to them a little more. Then I did more research on them and then felt a bit more comfortable with them than the other company. The application process was very easy, and the personal loan processor was very helpful. It was a simple and fast experience with TMG Loan Processing.

profile pic of the author
Verified Reviewer

Factual basis uncertain

Do not waste your time! These people are not upfront with you about the process and after spending all day sending documents, I did not receive anything! When I could've gone to a business locally and got what I needed within an hour! AND they sell your info, so you get annoying calls ALL DAY!!! The worst experience I've ever had!!!!

10 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer
Satisfaction Rating

I had a pretty good experience with TMG. Everything went through pretty well once I got them all the information that they needed. The only thing I didn’t feel comfortable with was doing the title loan because I have to give them the original copy of the title. They should be able to do it without someone giving their original title because regardless they're going to get the money that I loaned out.

4 people found this review helpful

profile pic of the author
Verified ReviewerVerified Buyer

Resolved outside ConsumerAffairs

Customer service is an investment. My title was sent to a company (TitleMax) that is not located in my state which is Pennsylvania. TitleMax is located in Delaware. Stephanie told me TitleMax is in Pennsylvania and that was the best she could do. TitleMax is not part of the Consumer Affairs accredited program and their average rating is a one star. I'm disappointed and frustrated with my experience.

5 people found this review helpful

TMG Loan Processing Company Profile

Company Name:
TMG Loan Processing
Company Type:
Private
Year Founded:
2015
Address:
1843 E Southern Ave Suite 101
City:
Tempe
State/Province:
AZ
Postal Code:
85282
Country:
United States
Phone:
(855) 912-6386
Website:
http://tmgloanprocessing.com/