Speedy Cash

Consumer Reviews and Complaints

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Everything from start to finish was professional and best of all easy. Speedy Cash has an easy to understand easy to use website. They go out of their way to make getting a loan an effortless experience. I would recommend Speedy Cash for every needing emergency funds. The need for occasional cash can be overwhelming. Use them when the need arises.

11 people found this review helpful

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Have done business with Speedy Cash on various occasions where I was low on funds and needed a timely solution. My experience has always been great throughout the loan process. The application is simple and straightforward, a review of the details of loan are always provided prior to commitment, the funds are promptly sent to bank on next business day and finally the exact amount is deducted from your account on date agreed to. A plus for me personally is that my debit card is linked to my account so I know the amount is cleared immediately. Cannot find any faults with my own dealings with Speedy Cash.

6 people found this review helpful

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I attempted to do my loan online and had complications and spoke with the most awesome rep on the phone that walked me through the entire process. A huge help in getting me my funds and was able to make me feel at ease with doing a loan online. I very much appreciate your service!

4 people found this review helpful

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Your online customer service was very quick to answer with my request for assistance. There are no complicated forms to fill out. I only wish that there were locations in Northern California to visit in person besides visiting the website. It's nice to have Speedy Cash as a place to go to when I need help.

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Speedy Cash helped me when I most needed help without any questions. They are fair and allows option to pay loan back. I will always feel comfortable using Speedy Cash for a loan and it's comforting to know they are always there for me when I need help. Thanks to Speedy Cash, I was not late on a bill I owed due to spending the money to fix my car.

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Service was super easy and fast, and the customer service person was very nice. I did not have a wait time. I was helped immediately. Then when done with my loan, was explained when my payment was due and what was the payment amount. Then after all was said and done, I was asked if I need assistance with anything else.

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Best reliable lender, never thought I would get a loan but I did. I was so happy that I couldn't believe it, it was a super easy process when filling out application. I recommended this site to so many people that I know. It's so amazing that this site is available to anyone.

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I renewed my loan with no problem. I also have extra income to add which she said wait until my payment Tuesday. Everything only took about twenty minute which was great. The staff was kind and very knowledgeable. Also the office was empty of customers which was great. Probably because it is a twenty-four hour service which also help a lot.

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My experience with Speedy Cash has been nothing but positive and they are helping me through a really difficult time in my life financially. I would recommend them to a friend for sure. I've dealt with other lending companies in the past and some of them were not what they say they are. Also I've found that that there are so many scams out there to take advantage of people at a low point in their lives.

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It is very convenient to apply online for short term loans, or larger loan amounts also. The online loan application is friendly user, which I've had no problems getting a short loan approved. Will continue to use the online system as needed, and will recommend it to others. It is always my intention to establish an excellent credit history with Speedy Cash. Thanks!

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Speedy Cash has always been there for me, I appreciate that they are able to help me when I'm running low in cash. Thank you for always helping me out. Everyone is always so nice, and I appreciate that, cause when you're feeling down when you have no money they always make you feel comfortable to borrow money. They don't look down on you and I really appreciate that. Thank you again.

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Had some car trouble. Needed some quick cash to get it fixed. From the time I applied took about 10 minutes to get approved. Had the money in my bank the next day. Did the whole thing online and it couldn't have been easier! I would recommend Speedy Cash to anyone who like me had some bad luck and doesn't have credit.

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The online service concerning a payday loan was excellent. The people at the store I go to in San Marcos are very professional and friendly and they help out if we have any problems. First class store, except for the electronic device you now fill out - didn't work very well for me.

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Speedy Cash

Hi Ray - Thank you for sharing your feedback. Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: Nov. 19, 2016

I just don't believe this is a good option for anyone but in an absolute emergency. I started off using them as a payday loan lender, and when you get payday loans you get what you expect. I then switched over to their line of credit loan THINKING that would be a better option. The application process was quick and easy. I had no problem with the application or getting.

I'll just assume their terms were clearly state. I won't dispute that, but this loan is extremely too expensive. I took out a flex loan of about 750 at a time, I really needed the money. I've probably still been trying to pay this off over a year. My payment is around $88. Only about 12$ is going to principal. I know half your payment usually goes to interest on just about any loan you get, but that's almost the whole thing. Plus, interest is added daily, so your balance constantly goes up. The only way to really pay this thing off in any timely manner is to pay double the amount or find out how much has been added to the balance between payments, and pay that plus the minimum payment.

Your best bet would probably be to treat this almost like a payday loan. Just pay the thing at least halfway or a third of the way off every payment. Your balance will practically never go down if you're not making extra payments. And the balance seems to go down much slower when making extra payments than with other loans I had that were simply just an installment loan with a set balance. You do have the option to delay your payment by 3 or 4 days, and a couple times I contacted them to ask for an extra day, and it was granted.

Customer service is fine I guess, but phone is really the only way you can talk to them. They have no secure chat system. Sometimes it can take them a while to get back to you on e-mail. I've dealt with some lenders who do same day funding with certain banks, but you only have that option if you deposit to a card. Stay away from these kind of loans if you can't afford to make double or triple the minimum payment.

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I like that renewing my loan is easy and that getting the funds deposited the next day is so convenient. The loan process is very simple and quick. I like being able to have everything processed online.. makes for a better experience. I would definitely recommend this loan company to friends.

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I have had no problems getting a loan and the payments are taken out of my bank account on the day due so I don't have to worry about it. I had a problem once trying to get a loan online but I called customer service and they helped me solve the problem.

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This company really lives up to its name, "Speedy". I like the fact that you can complete a loan request via the internet, print it out and take it to the nearest Speedy Cash and get your money with no extra paperwork to complete. I also like the idea of having the loan paid back using your debit card, which eliminates going into the store with cash to pay back the loan.

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They have great rates, it was very easy to get loan. I would recommend to anyone and all my friends. I do wish they had installment loans though with higher loans. But I will continue to do business with them nevertheless. They were easy to find and do business with online.

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I am pleased with my experiences with Speedy Cash. Would be better if I could earn my way to a higher loan amount or earn the ability to partially extend the loans. If these options were available, I would continue to choose Speedy Cash. Also would be beneficial if it would raise your credit score as you go.

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Fast convenient service, easy application process, dollars in my account next day. Reasonable fee for the service. I am a satisfied customer. I have needed emergency funding on several occasions over the last seven months due to the fact that I lost a business in 2008. Had to file bankruptcy being unable to pay off past debts as a result of losing my business and going forward I lost half of my income which was after two years of struggling to survive. I procured a pension from the VA and they filed for SS at 62. I lost my pension when I acquired my SS Retirement but not until I had run up a $7000.00 overpayment to the VA which I am now repaying as well. Thank you Speedy Cash.

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The customer service rep I spoke with was very nice and knowledgeable. I appreciate them very much. I would recommend them to a friend. I don't know what else to say. I just know that they are very kind and courteous and very helpful. I enjoy doing business with them.

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Great service, easy and there when you need it. Even with somebody with bad credit it's just a few easy steps and then you are there. They put the money in early the day it is promised. They electronically take it out of account the day it's due making it a no hassle and stress-free. Would definitely refer to them.

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I have been a customer with Speedy Cash for about 3 months. The application progress was easy and fast. Followup by customer service is excellent. My experience with speedy cash customer service agent I feel was good and respectful. Everyone that I have interacted with have been very courteous and helpful. I like the option of changing my payment due date. Please keep up the good work.

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Resolution In Progress
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Speedy Cash

Hi Rita - At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: Nov. 5, 2016

Speedy Cash took out a payment out of 2 accounts and has not refunded me one of the payments back. I live on social security and do not have much money to be paying twice. I don't know what I will do if I don't get that money back soon.

3 people found this review helpful

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Speedy Cash

Hi Sarai - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously and make every effort to promptly address them. Please feel free to call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

Original review: Nov. 3, 2016

I was told the ridiculous interest they charge would be suspended while I was on a payment plan. Turns out my $353 in payment went to nothing but interest. They refused to let me speak with a supervisor and sent me to third party collections. This pathetic excuse for a company preys on people's desperation, and they ABSOLUTELY don't care about their customers. I know people that have similar experiences. DON'T GO TO THEM, YOU WILL 100% REGRET IT.

8 people found this review helpful

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Speedy Cash has been amazing! When my car broke down and we weren't prepared, Speedy Cash was helpful! Applying and getting approved was easy. Customer service is great! I give them 5 stars and highly recommend them if you need a quick loan. Thank you Speedy Cash for helping me out!

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Very easy online process. The payback options are great & save me a lot of time being able to repay with my debit card. I love not having 2 go into the store but it's optional to go in store if I want to pick up my funds the same day.

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Resolution In Progress
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Speedy Cash

Hi Maurice - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Feel free to contact us at 1-800-273-5602 or at CustomerService@SpeedyCash.com.

Original review: Oct. 31, 2016

I have to say it was easy getting approved for the $500 and there was very little information. I took out this loan in September 2014, and today I decided to pay $200 on the principal of my account, but it doesn't work like that. My payments come out on the 3rd of every month and they vary around $125 to $101. After paying the $200, $87.37 went to the interest, and $112.63 went to the principal. I asked the manager why all of the payment didn't go to the principal and she explained to me that the payment is broken like that because that's the way they do it. So I decided to go back and pay off the rest of the account and I asked what I owed, and the remainder due was $288.58. ($36.30 went to principal and $252.28 went to principal).

So to explain to you why you shouldn't do business with these crooked people is that my original loan was for $500 and 25 months later the payoff was $488.58. (Mind you the payments every month that came out started around $200 a month and recently went down to $101.65.) So to blow your mind I paid $3,125 for a $500 loan. That is why Speedy Cash is sending out emails to all their customers because they are under investigation by multiple entities. I can't explain the feeling I have after trying to get the store in Madison, TN to explain to me how I can request to pay on the principal of a loan to bring down the interest, so I can pay this loan off doing all the right things.

So tomorrow I'm contacting the BBB, the DA Office in Nashville, TN, and anyone else that can hear my voice. If you are reading this PLEASE DON'T BOTHER WITH THESE PEOPLE. THEY ARE SCAMMERS. And I don't understand how the people they have working for them do what they do, but I guess it takes all kinds to scam people and not explain to them that the only way to pay this loan off is to pay the original balance all at one time. I'm praying for God to settle my spirit because the anger I'm feeling right now is so OVERWHELMING.

14 people found this review helpful

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Speedy Cash

Hi Susan - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: Oct. 30, 2016

A few months ago without my consent I received an email from Speedy Cash about an upcoming payment. This was at 4 am and woke me. I complained and then was told that instead of paying $45 for interest on my next loan it would be $25.00. I was not happy with the way they handled it and they cashed my check for $300 and I assumed the next time I utilized them they would honor that since waking anyone up at 4 am with their auto emails - and people there are time zone settings - soured me on them and the way they do business.

I today called and was told I used it already. When since I had not gone there since that time when they cashed the $300 check after my complaint. When a company then tells me I was there since, and I was not and my checking account shows that how dare they lie to me to save a few bucks. I am done with these people, as I won't deal with people who promise and then don't deliver on their promise. This is outrageous.

This lady Norma tells me they gave me the $25 so go ahead and proof it. My checking account shows nothing from them since they cashed my $300 check and promised me a discount on my next advance after they woke me up at 4 am with a damn email a week before it was due. Checking accounts don't lie but Speedy Cash does. Maybe they think I am an idiot or stupid or both. Stay away from them folks. They lie, wake you up, and say the computer did it. Well folks it takes people to program a computer and there are settings for time zones. Just saying. What a bunch of crap. They lost my business for sure and hopefully more folks will join me in avoiding these liars. I just checked and the last check when they told me I would get a discount was dated September 3 not in June and was cashed on the 7th of September. No promised discount and no discount if I came in there again.

2 people found this review helpful

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Speedy Cash

Hi Nakeisha - Thank you for sharing your feedback. At Speedy Cash, we take your feedback seriously and please rest assured that we are taking steps to address it. If you would like to speak to a Customer Service Representative, please call 1-888-333-1360 or email CustomerService@SpeedyCash.com.

Original review: Oct. 29, 2016

The loan process was quick, easy and convenient. I was actually a satisfied customer until I tried to log-in to the app that we're supposed to download and log into everyday for a chance to win $1,000. Every time I tried to log in, I would get an error message saying the system is down. What's even worse, I kept receiving emails saying "Did you log-in today?" No! Because when I tried, you kept saying your system was down!

2 people found this review helpful

Speedy Cash Company Profile

Company Name:
Speedy Cash
Year Founded:
1997
Country:
United States
Website:
http://www.speedycash.com/