Speedy Cash

Consumer Reviews and Complaints

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Verified Reviewer
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Everything from start to finish was professional and best of all easy. Speedy Cash has an easy to understand easy to use website. They go out of their way to make getting a loan an effortless experience. I would recommend Speedy Cash for every needing emergency funds. The need for occasional cash can be overwhelming. Use them when the need arises.

41 people found this review helpful

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Have done business with Speedy Cash on various occasions where I was low on funds and needed a timely solution. My experience has always been great throughout the loan process. The application is simple and straightforward, a review of the details of loan are always provided prior to commitment, the funds are promptly sent to bank on next business day and finally the exact amount is deducted from your account on date agreed to. A plus for me personally is that my debit card is linked to my account so I know the amount is cleared immediately. Cannot find any faults with my own dealings with Speedy Cash.

24 people found this review helpful

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I attempted to do my loan online and had complications and spoke with the most awesome rep on the phone that walked me through the entire process. A huge help in getting me my funds and was able to make me feel at ease with doing a loan online. I very much appreciate your service!

23 people found this review helpful

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Speedy Cash is always there when I need them. Quick, fast, always right on time. Thank you from not having me complete a long loan application every time I apply. The money is always in my account when you say it will be. The only complaint is after I pay back a loan, I wish the money I'm approved for is higher. To show me that I am a Loyal customer.

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Verified Reviewer
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If I needed to speak with a rep. about something, my question was answered promptly. The application process is fairly easy. Speedy Cash has gotten me out of a few binds as I'm on a set budget and when unexpected things come up, it's been nice to go to Speedy Cash and apply for some funds.

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Verified Reviewer
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They work with you to make sure your needs are being met. Overall experience, I have never had issues with finding a loan that meets my needs. The funds are deposited right away. Normally the next business day. They answer any questions you have right away. The best part of it I'm able to pay my bills on time with no problem whatsoever.

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Verified Reviewer
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The only issue I have really is that when I do a cash pickup at the local Speedy Cash location, the line can be a bit confusing. What I mean is that there is no actual line. Just chairs along the perimeter of the room and it's not organized, so you would not know where to get in line or anything (there is no roping or any direction). When it's busy, it can be very confusing. The other thing is only a handful of people (maybe 1-3 out of 10 or more people in there) are there for a cash pickup, so if they could have a pickup line for these people, it would be great.

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I was pleased with my services, although payday loans were changed into installment loans it still helps me. I can still pay off as usual instead of making small payments and what I needed costing me more in the end. I wish a payday loan was due every 2 weeks but going by pay period if fine also. I'm satisfied.

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Verified Reviewer
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I have been using Speedy Cash since last year, they are a godsend, and very fair on the interest rates, I recommend them to everyone who needs a little help from time to time. I'm JOHN ** from Bessemer Alabama, and everything I have stated is true and honest, and if you need help for any situation you may have, you will not find a better company to deal with. I have had nothing but rave reviews for this company, and I always use the branch in Homewood Alabama, where service is fast and professional.

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Verified Reviewer
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I had a very good experience with Speedy Cash. The person I talked to was very pleasant and helpful and it took a very short time to apply for the loan. I would definitely recommend Speedy Cash to anyone who needed a quick source of money for any reason. Thanks again.

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Verified Reviewer
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Resolution In Progress
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Speedy Cash

Hi Keith - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

Original review: June 3, 2017

I borrowed $500 and the payoff amount is $753.12. I asked if I pay my loan off early what is my payment and I was told $753.12. So Speedy Cash I pay $163 twice a month and my balance that doesn't go down. And if I pay the loan off before the mature date, it's still $753.12. Shouldn't the balance go down if you're paying it off early?

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Verified Reviewer
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I have good service with Speedy Cash! The people that work there are nice but have a few that needs customer service training! Because some are rude! But other than that I will recommend friends and family to come for a payday loan! When calling the call center they are very professional and respectful! I can tell they care about the people that calls!

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Verified Reviewer
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I was going to a work seminar and needed some extra cash. And Speedy Cash was great. Offered me so much great information about my loan. I will refer my friends and family to Speedy Cash if every in the need of extra cash.

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Verified Reviewer
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This is the friendliest and easiest solution I have ever found and am always treated as a valued customer. I am so glad I found Speedy Cash! The attitude and caring shown by the employees and the speed at which this works is incredibly fast and easy. You will not find a more simple and fast solution for short term loans.

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Verified ReviewerVerified Buyer
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Resolution In Progress
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Speedy Cash

Hi Rita - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. Please feel free call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

Original review: May 31, 2017

I applied for pay day loan, and was happy to see I qualified for a line of credit of 700.00. I had to sign and initial before I could read all the forms online, but I wouldn't of understood all the mumbo jumbo anyway. I was so relieved to qualify and to be able to pay some bills off. My credit is bad because of my daughter's bills and eviction being under my name? Anyway I noticed I was paying between 155 to 170 a month but it wasn't going down? I realized I was never going to be able to pay it down as I am on SD. I can only pay monthly and the interest occurs daily! When I finally understood I emailed them explaining my situation, asking them for help waiving fees and I would pay balance in full. They said no, there are no set monthly payments (Not true. They send me a monthly invoice each month with set amount to be paid.) I wasn't in default therefore they couldn't help?

I tried to get a loan of $800.00 in installments that were reasonable so I could pay Speedy off, but because my daughter's things are under my credit report (which I have been disputing) I haven't been able to get out of this pay cycle. Don't do it if you can avoid it. I don't mind paying a little extra interest but this is more like rape!

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Verified Reviewer
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I live in Los Angeles, CA. Speedy Cash has been there during my toughest times when money for food was not available. This company has helped my family to basically survive. I celebrated my kids' bdays because of Speedy Cash, cake and balloons were bought. I have a company to count on whenever I need. God Bless Speedy Cash!!! THANK YOU!!!

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Verified Reviewer
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My association with Speedy Cash has always been pleasant and rewarding. I have experienced great responsiveness with all of my actions with Speedy Cash. I recommend it to all. The process is easy and effective. I have been satisfied with every transaction with your company and the process employed. I will continue to do business with your company.

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Verified Reviewer
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Wonderful, Awesome, Fabulous. Couldn't ask for a better on line company experience. NOBODY DOES IT BETTER!!! Would not even considering going to anybody anywhere else!!! Way to go... THE SERVICE ROCKS!!! Would recommend this service to anybody anywhere to try this and I know what truly works for this brilliant experience.

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Verified Reviewer
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Very well pleased with your service. Would recommend to family members and friends. Easy application and very friendly customer service. Love how you can change date of payment without any problems. Fast and very friendly customer service representatives. One thing I wish y'all would offer is a monthly payment schedule and higher amounts on your loans in my area. Overall I’m very satisfied.

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Verified ReviewerVerified Buyer
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I have been very please with this company. I have not had any issues. I think their fees are not outrageous like other companies. I will continue doing business with Speedy Cash. It nice to be able to push off your due date a couple of days. I will recommend this company to my friends.

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Verified Reviewer
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For one your customer service is what I love. I have called numerous times and each and every time I get great service. I know that it has to do with training because they all talk like they read it out of a book and memorized lines but it still means a lot when you call a business and everyone is professional and have great attitudes. The application process is quick and easy. I enjoy using the online service. The payment options are based off of when you get paid and you still allow for a day or two of change when I've called to let you know it will be a day late due to my work cutting checks which I think is great.

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Verified Reviewer
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Resolution In Progress
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Speedy Cash

Hi Diane - At Rapid Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: May 16, 2017

My review keeps getting rejected, but I keep trying. I applied for the installment loan, only to get approved and find out that it is a payday loan, and if I want installments I have to call someone "in about a week" and request installments. FALSE ADVERTISING!!! What happens is you can NEVER get anyone on the phone once your loan is approved!

3 people found this review helpful

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I always depend on Speedy Cash. Their application is so easy online and the people are very polite and respectful. They are a perfect 10. You never know when life will throw you a curve and Speedy Cash is always there for you. You have rescued me on several occasions. Thank you Speedy Cash.

2 people found this review helpful

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Verified Reviewer
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All of my interactions have been very positive. Both using the online loan process and picking up my cash in store. I have called on the phone even for something simple like asking if the line was long. I always am greeted professionally and my needs are addressed with a smile. They are all this way in the Montclair, CA store.

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Verified Reviewer
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Speedy Cash is a great company and I have been a customer since November 2016. I have had several loans through them and would definitely recommend anyone to them. I have never had any problems with Speedy Cash and my funds have always been added on time. I was hesitant about getting a loan but Speedy put all my worries to rest!

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Verified Reviewer
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Speedy Cash has been there for through some rough times. They're like family to me. I was getting denied by everyone until they stepped in and just gave me a chance. I would recommend Speedy Cash to all my friends. Thank you Speedy Cash for giving me a chance to make my life better.

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Verified ReviewerVerified Buyer
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Speedy Cash Online is always there for me right when I need them, no matter when or what time it is they always come in handy. I've been loaning with them for years! I will never forget about them because they are always there, any state, any time, any place.

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Speedy Cash

Hi Brandon - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. If you would like immediate assistance, please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

Original review: April 26, 2017

You may be in hardship or be put in a stressful position like I was about needing money for something, but I warn you. DONT DO IT!! I got the 2,600 loan and have been paying for a very long time and my balance is barely down to 2,568. I pay 198 a month and the interest is so unbelievably high that it brings the amount right back up to what it was before the payment was made. It's ridiculous. I've been working my butt off to pay this damn thing off and it'll never happen, the interest just leaves me stuck at the full amount. It's unbelievable that this can be legal. How is someone supposed to pay this thing off. 198 a month!!! And my balance hasn't even gone down by 100 after paying 198 a month for the last 10 months.

This interest rate should be illegal. What do they expect me to do, pay 1,000 a month for 2 years? And on top of that, there's been times where I get paid a few days after the loan is due and I ask for an extension so I can pay it on the payday and this company cares so little that they won't even work with you. I encourage you PLEASE FIND OTHER WAYS TO GET MONEY!! Don't fall into this unfortunate trap, you'll never get out of it.

18 people found this review helpful

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Verified Reviewer
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I've had a payday loan with the Culver City California branch for the past 5 months and always a positive experience. I've paid every loan and re-borrowed with no problems whatsoever. What impresses me the most is that the branch is always properly staffed. There are always more than 4 or 5 people available to help. Never had I had to stand in line. This is in contrast to my awful experience with Fast Auto and Payday Loans that would have only one or at most two employees staffed at a time. The reps are very helpful, very kind and very knowledgeable. Thank you Speedy Cash. You're the best.

2 people found this review helpful

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Verified Reviewer
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I did everything online. It was quick and easy. I went into an office one time and the customer service was great. I have applied on several occasions, when cash was short or for a special event. I received my cash deposit in less than 2 days. It has been a great experience.

2 people found this review helpful

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When everyone denied me a loan because of a really really bad credit rating. I couldn't even get a free credit scores! Speedy loans approved me bad credit and all. Since then Speedy has helped me with moving COST and recently with debt consolidation. In today's world with a bad economy it's nice to know there's a company with a HEART. THANKS Speedy.

5 people found this review helpful

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Speedy Cash

Hi Michael - Thank you for sharing your feedback. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: April 13, 2017

Finance charge for smaller loans a bit steep. Could be a bit more cheaper for less amounts. Would only use Speedy Cash in an emergency instance. Everything else was alright though. Nothing else to comment on at the moment. Could use approval on a $30k loan with cheaper rates. Best of luck on future endeavours.

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I had a question about making a new loan. I talk to I believe it was Eric. He was very nice, pleasant and helpful. He was patient in explaining on what I needed to do to update my information. Applying online was very easy and simple. I would recommend to others if they need a loan.

2 people found this review helpful

Speedy Cash Company Profile

Company Name:
Speedy Cash
Year Founded:
1997
Country:
United States
Website:
http://www.speedycash.com/