Speedy Cash

Consumer Reviews and Complaints

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Verified Reviewer
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Everything from start to finish was professional and best of all easy. Speedy Cash has an easy to understand easy to use website. They go out of their way to make getting a loan an effortless experience. I would recommend Speedy Cash for every needing emergency funds. The need for occasional cash can be overwhelming. Use them when the need arises.

20 people found this review helpful

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Verified Reviewer
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Have done business with Speedy Cash on various occasions where I was low on funds and needed a timely solution. My experience has always been great throughout the loan process. The application is simple and straightforward, a review of the details of loan are always provided prior to commitment, the funds are promptly sent to bank on next business day and finally the exact amount is deducted from your account on date agreed to. A plus for me personally is that my debit card is linked to my account so I know the amount is cleared immediately. Cannot find any faults with my own dealings with Speedy Cash.

12 people found this review helpful

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Verified Reviewer
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I attempted to do my loan online and had complications and spoke with the most awesome rep on the phone that walked me through the entire process. A huge help in getting me my funds and was able to make me feel at ease with doing a loan online. I very much appreciate your service!

8 people found this review helpful

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I have never had a problem with using Speedy Cash. It's always been fast, convenient, and overall just pleasant. The website is user-friendly, and customer support is always available to help with needs over the phone. I highly recommend anyone use this service over the countless others that may be out there.

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Verified Reviewer
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I am very satisfied with the service every time I need a loan. Whether is to apply for a loan or if I have any questions, I always get a quick and satisfying answers. Thank you for being there when I really needed it. Made it less stressful for me.

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Verified Reviewer
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I do my pay day loans online and I am very happy with how easy it is to get my loans. Thank you for your service. It is always a easy process. I would recommend Speedy Cash to all my friends and relatives. I love the way I can request a payday loan right online with a few simple steps.

2 people found this review helpful

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Resolution In Progress
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Speedy Cash

Hi Kim - We take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: Jan. 10, 2017

I was not made aware in clarity, of how the refinancing of my previous payday loans actually worked. I took advantage of the option, but was not clear about the options I had to pay it back. It put me in a worse financial position than what I was in initially.

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Verified Reviewer
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My experience with Speedy Cash has always been great, they get a 10 in my book. I've been a loyal customer since July 2016. Never had any problems, always quick to respond and helpful with every question I have had. Great people in the customer service department. All in all awesome experiences every time.

2 people found this review helpful

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The service is easy and reliable. I use the online service and it keeps me from going into the office. I had an issue of a replacement ATM and they worked with me. There are very nice staff in the San Bernardino store. The store is clean and has toys for my grandkids.

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Verified Reviewer
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Speedy Cash lives up to its name! I got my payday loan fast and it's easy. They have an online process you can try first, which didn't work for me, but I went to one of their locations and was approved within minutes. Got cash the same day. It's easy to make payments and borrow additional funds online.

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I would recommend Speedy Cash to anyone needing the services they offer. The loan process is seamless and quick. Excellent customer service department. Speedy Cash has been there for me through financial difficulties and continues to be the on-line loan company that I choose to get on-line payday loans through. Thank you for your company!

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Verified Reviewer
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I like the way you handle your account. The website is there a easy do. I would definitely recommend it to everyone I know. This company is the best company I have ever dealt with and I'm happy that you have been able to help me. Customer service is the best that I've ever dealt with. I am very happy that you have been able to help me in the past and I hope the future you will be there when I need you. I really don't have too much except I'm very happy with your service and maybe possibly I could great price that I could get in the future.

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I'm pleased with the willingness to answer any questions that I might have. I'm also pleased with the ease of being able to make a payment online rather than having to go into the store. I enjoy being able to apply online and have my loan ready for pick up in the store rather than having to wait for it to be sent to my bank account.

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Verified Reviewer
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Even though the interest rates are high I would recommend Speedy Cash to friends that need help between paydays. They have been very helpful for me to get through the holiday shopping season. I had trouble with the app one time and the customer service was great. They were more than helpful and very understanding.

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Verified Reviewer
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Awesome service. I would like to see an expansion in services to include longer term loans. Love the concept, supply chain at its best. The timelines from start to finish was excellent. No wasted motion, the internet was secure and helpful, aided in a flawless experience. I would recommend Speedy Cash to everyone. Your representatives has brought distinct credit upon themselves, management and Speedy Cash as an organization.

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Verified Reviewer
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I am very happy with Speedy Cash. They make it very easy for you to get your cash, without having to come in and receive it. Yes I would recommend my friends to go to Speedy Cash to get Cash. The ladies in the office are very nice and courteous.

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Verified Reviewer
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Customer service is amazing and really helpful. The process of getting my loans are right about 5 minutes, so I'm in and out really quick. All the employees are friendly and they welcome you with a smile. I will definitely be going back to Speedy Cash in the future, and recommend Speedy Cash to my friends, and family.

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Very helpful, kind, & courteous. I live in MS but was traveling out of town to visit family in Birmingham, AL & called Birmingham office to see if I could come THERE even though I reside in MS to receive my funds & they were extremely helpful & so nice. I actually recommended your facility to my sister, Candi ** & the next day she went online & applied for a loan & picked it up from the same store just yesterday! Thank you for your help!

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Verified Reviewer
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I was very impressed with how clean and well-lit the facility was. Customer service means a lot to me. And the customer service of the staff here is top notch compared to other loan places I've been to. I would definitely recommend to a friend. Speedy Cash has my continued business.

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Verified Reviewer
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Everything went perfect! No hassle, no long wait for the funds I needed and everyone in the office is always very friendly happy & positive! Although, I did my previous loan online so no customer interaction, but everything went flawless and I received my funds in my bank account the next day!

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Verified Reviewer
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Resolution In Progress
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Speedy Cash

Hi Jorge - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: Dec. 22, 2016

The rates are really high. 6-700% is too high. I would have got more but rate is too high and I get loans all the time. Ace Cash gives me better rates for more money for being a loyal customer. If you could lower your rates for loyal customers it would be great.

2 people found this review helpful

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Verified Reviewer
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Very good service and the application for a loan online is awesome. Very easy to fill out and very prompt in getting the money into my account. I would recommend this to my friends. Being able to be on a payment plan is very easy to make payments. Thank you.

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You have been great, very fair, and worked with me. I think you are great!! But I am baffled by why I only received half the amount that I could have? I was just wondering if I could get the rest of the money that was offered. Is there some way to do that? I really do need it!!

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Speedy Cash

Hi Daniel - At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com to discuss your concerns.

Original review: Dec. 16, 2016

I believe you do a good job. Unfortunately some people can not get the money from conventional means so you fill a purpose. I think you could all lower your rates and finance charges and still make a handsome profit but hey greed is acceptable in most of today's society so.

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Verified Reviewer
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Excellent customer service from every person that has helped me with getting a loan. They have far tremendous patience in talking me through the internet phase of the loan process as I'm not all that proficient in the technical aspect of the final step. Also I like how quick you receive the loan direct deposit into your account.

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Speedy Cash

Hi Roy - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

Original review: Dec. 14, 2016

I experience problems of getting documents of the application on this company. The loan was approve, but through the whole application I did not get and contract of repayment, but the repayment was explain verbally by the representative. The information I got from the internet was all wrong and difference. I borrowed $460.00. The information I got was installment of (6) months at a very high cab fee. I found out that this loan was going to cost me $1548.00 on borrow daily interest monies and less applied to principal. Just borrowing $460.00 this loan would be paid back (4x) borrowed amount. Now I am struck with less monies of a loan due to not getting information in the beginning of the application of the cab fee.

2 people found this review helpful

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Verified Reviewer
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I have been using Speedy Cash, when I find myself in a tight situation. I really like the convenience and the quick loan process maybe 5-8 mins online. To make things better and easier, the customer service team is extremely helpful and friendly. I definitely recommend "Speedy Cash".

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Verified Reviewer
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You do a great job. Your fees are fair and your service is great. I use your service when I'm low on cash. Have given your website to my daughter to use also. She loves your low fees too. Thank you for being there when I need help. Wish you could loan more though.

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Verified Reviewer
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Easy to work with and always on time. The money is always there exactly when they say it will be. And the instant funding on the card is an awesome feature. I am a widow with 2 teenage children so sometimes I need a little extra cash to make it to pay day. Speedy Cash has been a life saver for my children and myself. Would definitely recommend them to my friends.

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Verified Reviewer
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Fast, easy and immaculate services. There was no hassle when receiving funds and the best part is their pay back service is very convenient. The feedback and the process was just great. I would recommend them to others in my situation. I love the fact that I went through no I mean no issues and plus I was already a previous customer so that really just made things better.

Speedy Cash Company Profile

Company Name:
Speedy Cash
Year Founded:
1997
Country:
United States
Website:
http://www.speedycash.com/