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Speedy Cash
Speedy Cash
Overall Satisfaction Rating
4.30/5
  • 5 stars
    275
  • 4 stars
    25
  • 3 stars
    12
  • 2 stars
    8
  • 1 stars
    48
Based on 368 ratings submitted in the last year
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Speedy Cash

ConsumerAffairs Accredited Brand

Since 1997, Speedy Cash has been the friendly face of short-term lending. We are licensed to operate in multiple states across the US (we operate in Nevada, Oregon and Washington under the name of Rapid Cash), offering short-term cash loans online, over the phone and in our stores.

At Speedy Cash, we strive for a personal connection with our Customers. We have built our business by making sure we take care of our Customers and their financial needs. See for yourself why so many choose Speedy Cash and our easy, fast and friendly services for their quick cash needs!

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1725 Speedy Cash Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 24, 2019

I applied online to get a PayDay loan and I was able to get approved fairly fast for decent amount right away, despite the fact that I've recently filed for bankruptcy. I knew going into the application process that there's a chance that my request would get rejected. I am in a pinch right now because I'm repaying some debts owed to friends and family for helping me go through court preparation and appearances for my bankruptcy and divorce. However, I make pretty good money at my new job, so perhaps this aspect helped my credit worthiness when my application was being reviewed. It should be noted that my debt-to-income ratio at this point is also pretty stellar. I am hoping this loan is a step towards rebuilding my credit. I am very pleased with how easy and convenient the whole process took place. Will definitely recommend to friends who are in a similar predicament.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 17, 2018

I was worried of how I was going to come up with the means for an emergency situation, I was facing. Especially through the holidays, hardly anyone would have extra cash to loan me, and the long line inside the store to get a loan it. Was ridiculously crazy, during Christmas. So I went on online, filled out a worry and stress free application and all in the comfort of my own home. Not only that It was during a weekend. Relieved to not have to wait for a decision too. It was fast and an instantly got approved, I Ioved that I got approved for a loan, helped me out more than my words can explain. Thanks again to SPEEDY CASH.

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Rated with 5 stars
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Verified Reviewer Verified Buyer
Original review: Dec. 7, 2018

I took out a payday loan to get by until my next paycheck and I am glad that I found Speedy Cash cause I was approved in as little as a few minutes and received the money the next day. They have great loan options to choose from and I recommend Speedy Cash for all your emergency needs!

Speedy Cash response

Thank you, Derek. Our easy, fast and friendly service sets us apart from other lenders. We always strive to exceed customer expectations.

Thank you again for choosing Speedy Cash and looking forward to your business again in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 16, 2018

Remember that helped me was very knowledgeable and friendly. They help to solve my issue very quickly and I was very satisfied with the customer service. I had lost my bank card and use it. It would not be able to go through when they processed it so I call customer service to let them know that I was still waiting on my new card to be issued. The staff was very friendly. They helped to push back my date so that there would not be any penalties or anything charge when my card did not go through on my due date. I was very thankful for their patience and their understanding.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 2, 2018

Employees are very knowledgeable and very well spoken with much respect to the customer. Very satisfied and genuinely happy to have been helped and in a very professional manner made sure that she had provided me with everything I need it. Polite and kind. Although it does get busy at the Harbor and Garden Grove post in the city of Garden Grove and the state of California. There is plenty of staff... but could use a little more to have all windows open. But service is fast due to knowledgeable and fast paced working employees... Def. Will be going back. Just need a window more or two open to not be too packed on the weekends. Starting on Fridays.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 20, 2019

I guess the only bad experienced that I've encountered with Speedy Cash and I wish they can improve on, is that there is no customer service available on weekends. I had to move to due date that was gonna happen on a Tuesday so the money was gonna get taken out on Monday morning. So I called thinking that on Saturday morning I could get in touch with anybody from the company and I didnt. So the money was deducted from account which send me to be overdrafted by 2 dollars and those 2 dollars turn out to be 35 fee impose by my bank.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 17, 2019

Your staff it would be felt being quite professional in processing that needed for loan and is appreciated. Finances as indicated they would be were there today on time. It would be a little conscience of trying to do things just over the telephone but that would work out well. Also computer communication would be quite clear and informative.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 13, 2019

Great cs. Was easy to work with. Quick approval. Received the money the next day even though I applied on a Sunday. Money was there when I woke up on Monday. Great experience. I would recommend them to anyone. I will use them again in the future. Great company to work with.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 13, 2019

Very pleased with service.. Application was easy and approval was even faster and my funds were in my account within two hours. Really helped me out. Would definitely recommend to my friends and family. Need cash fast Speedy is definitely the website to go to for great fast and easy service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 9, 2019

This was a fast and easy loan application and loan approval process. I was able to get the money I need for my daughter's birthday before payday! It was deposited right into my bank account and will be paid back automatically so I don’t have to worry about it! Fast and easy for my crazy busy life.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 3, 2019

The entire process was very easy and simple. Customer service reps very knowledgeable and know their stuff. Would recommend to family and friends for short term loans. Will definitely use in future in the need arises. Keep up the good work. Quick and easy application process and funds are released the next day.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 3, 2019

I love this site. It's simple and it works. Most other places I've tried always seem to deny me. I make sure to tell anyone I can about the super easy application process. I will keep using Speedy Cash for my extra cash needs.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 2, 2019

Excellent customer service, would recommend to friends, keep up the good work. Employees are friendly and helpful and they go above and beyond to make you happy and satisfy your goal. Thank you Speedy Cash. Will always be a loyal customer and on time with payments. Hope you never stop being friendly and helpful.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2019

When I first applied I didn’t expect much but I had a very good experience with the application process, customer service, it didn’t take long and the representative were able to answer my questions and help me with application process when I wasn’t sure about something. Also I was able to go pick up the money cash!!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 26, 2019

Awesome Customer Service!!! Takes no time to put application in and very easy to apply!!! If I need any assistance they're there to answer my questions fast and very helpful, they will walk you through all steps needed. Payment is easy to make and they will take it directly out of your account so you don't have to do a lot of running and you can also go to the store and pick up if you need it faster.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2019

The process was very easy to follow. Everything was upfront... I think the word transparent is appropriate in this review. Although I was dissapointed that I wasn't able to receive the amount I requested, the amount I accepted was in my account promtly the very next morning. Thank you!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2019

Fast and helpful. I happy with the helping this trying time for me and my family as we make our transition to our new home and life. I feel this was a blessing for us as a whole. Thank you Speedy Cash. We as a family appreciate your time and all your services.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 19, 2019

Very good experience. Great and friendly staff. Fast easy way to help with funds for an emergency. Locations near you or online applications available. Opens early to apply for loan. Locations are clean. Have funds deposited into your account or can pick up at location. Can repay loan either in office or online and using the phone.

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Rated with 1 star
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Verified Reviewer
Original review: April 18, 2019

I was told, I was never going to be able to get a loan in store or online due to a business review which basically means they don't want do business with me and I never did anything wrong. I wouldn't waste my time with this bias company.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 17, 2019

Quick and easy to get a loan. I love that I can do it on my phone. I wish we could do a larger amount but this works too. Hopefully this helps someone else get a loan. Thank you for all your help and make the process so easy to complete.

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Rated with 1 starResolution In Progress
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Verified Reviewer
Original review: April 13, 2019

Was told I would be helped with charges when I got documentation of them. Today I took up documentation but was told I waited 10 days. I showed her on my bank phone app the same day. Then had to wait to get notification in mail. Now I have to wait for my bank statement. That's what she told me. I feel I'm getting the runaround and was lied to. Not happy. Been doing business with them 7 years. No more.

Speedy Cash response

Hi Darlene - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2019

The process was easy enough and the website is very user friendly. I did make a mistake and misunderstood some information, but that was on me. So just be sure to read everything. I emailed customer service right away and they responded immediately and helped me out. Will use again when needed. I completely recommend.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2019

Appreciate the option to get cash short term or emergencies. Would like larger loan for longer term to consolidate some debt that I have, however I'm still grateful for the opportunity when needing cash. Thank you Speedy Cash for being there in the tough times and getting the money to me in a speedy way fashion.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: April 1, 2019

On Thursday morning, I was figuring out my budget for the upcoming rent and first of the month bills and realized I was a bit short so I looked up some online payday loan options. I have successfully completed online payday loan transactions in the past so I'm familiar with the process. I found Speedy Cash which I have not used before and went ahead and applied for a $150 loan for one week, enough to cover the rest of my rent and avoid a late fee. I went through the whole process, got approved and even received an approval confirmation email. I also received an email stating the funds had already been transmitted to my bank account. I got an alert from my credit agency that there had been a hard inquiry to my credit. I thought that was weird because other payday loan places did not do a hard inquiry to my credit.

Anyways the money was supposed to be in my account the next business day (Friday) since I had gotten approved in time on Thursday. That did not happen. Finally, on Monday the 1st, the day my rent is due, I called the Speedy Cash customer service number and was told the deposit was rejected by my bank. The representative and I went through my information again but could not find any discrepancies or reasons for the rejection. They told me to call my bank. I asked Speedy Cash why I wasn't notified at all about the rejection and the rep admitted that she did not know why and that was very unusual that one: My bank rejected the deposit and two: I was not notified of the rejection. She told me the loan would be void and I would not be responsible for it. I told her she needed to send me an email to confirm that. I then called my bank who told me they had not rejected anything and no record of any attempted deposit.

I called Speedy Cash back and once again nobody could understand why this was happening. Eventually we discovered there had been an error on their part with the inputting of my routing number. The rep offered to help me reapply for the loan over the phone and fix my routing number. After a few short questions, the rep told me I was being DENIED to reapply over the phone, even though I was approved the first time and the error was made on their end. However, I could go into one of their locations in person and be approved. Unreal.

An entire day has passed and I still have not gotten an email confirmation that the first loan was voided. Also, since nobody notified me that there was a problem at all, I have run out of time to go get a payday loan from somewhere else and I will end up paying a late fee to my landlord. The same late fee I was trying to avoid by getting a loan. The lack of communication here is unbelievable. In addition, Speedy Cash called me 3 different times throughout the day to "invite" me to one of their locations in person after I told them I would not be using their service. Funny how now they are able to reach out to me when they want my business, but not when they make an error that affects me financially.

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3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 31, 2019

I use Speedy Cash when I need a little extra for unexpected expenses. It's nice having the option to get the funds deposited right to my debit card. Not all payday loans give this option. Would recommend Speedy Cash to anyone. Thank you Speedy Cash for making tight times easier to deal with.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 29, 2019

The application and approval process takes no more than five minutes. Fast and convenient. Unlike the other lending companies that have a set limit to the amounts you can borrow. I definitely would recommend Speedy Cash to all friends and family that may be in need of a little extra cash til pay day.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 28, 2019

Speedy Cash is the best! It is such an easy process to use and I get the money I need right away! It takes usually about an hour to get the money, from the time I apply online until it's deposited in my account, it is usually about an hour! So, thank you Speedy Cash you guys are the best! I appreciate your help and get it when I need it! I just love the online application system. It is so convenient and simple to use!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 26, 2019

Process of applying over the internet was simple and fast; my approval came very quickly. Communication via email was polite, concise and superb; Funds arrived in my bank account exactly when promised. If your need is quick cash, don't hesitate to apply; these are your people and they will help you get what you need!

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Rated with 2 starsResolution In Progress
Verified Reviewer Verified Buyer
Original review: March 25, 2019

Hi, I'm glad I was able to get a loan but wasn't aware of how much I have to pay back in interest and also the ding it put on my credit.... Not happy with that.... Also the loan went through without confirmation. Maybe something you guys can look into.

Speedy Cash response

Hi Arthur - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve worked hard since 1997 to make sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns. If you have any other concerns or would like to speak to a Customer Service Representative, please call or email us.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2019

I have been a customer for a couple months now and you guys are great. The first sign up was easy and I love how you guys text me to keep me informed when my payment will be due and how easy it is to take out another loan right after and I think your guy's interest rating is a fair price.

3 people found this review helpful
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Speedy Cash expert review by Lauren Fix

The first Speedy Cash store opened in Riverside, California in 1997 by three childhood friends from Wichita, Kansas. The company has since gone global, with operations in the United States, Canada and the U.K. They operate under the name Rapid Cash in Nevada, Washington and Oregon and as Cash Money in Canada. 

  • Fast approval: Bring your vehicle to your local Speedy Cash location for fast approval on your title loan. Speedy Cash will inspect your vehicle, determine a loan value and give you a lending decision in a matter of minutes. Consumers can get instant payday loans with a prepaid debit card or by applying online and picking their cash up at their local branch.

  • Quick money: Once you are approved for your title loan at your local, Speedy Cash location, all you need to do is sign your documents and drive off with cash in hand.

  • Multiple services: Speedy Cash offers a variety of lending services, including cash for gold, installment loans and wire transfers, so you can use them for all of your short-term lending and financial needs.

  • Apply online: If you don’t happen to have a Speedy Cash location nearby, you can still apply for your title loan or payday loan online. Cash can be sent straight to your checking account once you’re approved for your title loan, or your payday loan can be loaded onto a prepaid debit card that you already possess. You will need to have your vehicle accessed by an outside appraiser at your own expense.

  • Security Center: Speedy Cash’s online Security Center is a resource center dedicated to consumer news and information about security and security-related issues. Learn how to protect yourself from scams, how to tell the warning signs of a scam artist and more.

  • Best for: car owners and consumers who need cash fast.

Profile picture of Lauren Fix
Lauren Fix Auto & Finance Contributing Editor

Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars.

Speedy Cash Company Information

Social media:
Company Name:
Speedy Cash
Year Founded:
1997
Country:
United States
Website:
www.speedycash.com
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