Speedy Cash

Consumer Reviews and Complaints

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Verified Reviewer
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Everything from start to finish was professional and best of all easy. Speedy Cash has an easy to understand easy to use website. They go out of their way to make getting a loan an effortless experience. I would recommend Speedy Cash for every needing emergency funds. The need for occasional cash can be overwhelming. Use them when the need arises.

35 people found this review helpful

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Verified Reviewer
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Have done business with Speedy Cash on various occasions where I was low on funds and needed a timely solution. My experience has always been great throughout the loan process. The application is simple and straightforward, a review of the details of loan are always provided prior to commitment, the funds are promptly sent to bank on next business day and finally the exact amount is deducted from your account on date agreed to. A plus for me personally is that my debit card is linked to my account so I know the amount is cleared immediately. Cannot find any faults with my own dealings with Speedy Cash.

20 people found this review helpful

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Verified Reviewer
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I attempted to do my loan online and had complications and spoke with the most awesome rep on the phone that walked me through the entire process. A huge help in getting me my funds and was able to make me feel at ease with doing a loan online. I very much appreciate your service!

15 people found this review helpful

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I've had a payday loan with the Culver City California branch for the past 5 months and always a positive experience. I've paid every loan and re-borrowed with no problems whatsoever. What impresses me the most is that the branch is always properly staffed. There are always more than 4 or 5 people available to help. Never had I had to stand in line. This is in contrast to my awful experience with Fast Auto and Payday Loans that would have only one or at most two employees staffed at a time. The reps are very helpful, very kind and very knowledgeable. Thank you Speedy Cash. You're the best.

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Verified Reviewer
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I did everything online. It was quick and easy. I went into an office one time and the customer service was great. I have applied on several occasions, when cash was short or for a special event. I received my cash deposit in less than 2 days. It has been a great experience.

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Verified Reviewer
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When everyone denied me a loan because of a really really bad credit rating. I couldn't even get a free credit scores! Speedy loans approved me bad credit and all. Since then Speedy has helped me with moving COST and recently with debt consolidation. In today's world with a bad economy it's nice to know there's a company with a HEART. THANKS Speedy.

2 people found this review helpful

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Verified Reviewer
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Finance charge for smaller loans a bit steep. Could be a bit more cheaper for less amounts. Would only use Speedy Cash in an emergency instance. Everything else was alright though. Nothing else to comment on at the moment. Could use approval on a $30k loan with cheaper rates. Best of luck on future endeavours.

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Verified Reviewer
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I had a question about making a new loan. I talk to I believe it was Eric. He was very nice, pleasant and helpful. He was patient in explaining on what I needed to do to update my information. Applying online was very easy and simple. I would recommend to others if they need a loan.

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Verified Reviewer
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I paid my loan and then reborn owed. I applied for 275.00, was approved and to be deposited today but they didn't notify me that they wasn't til I sent all this proof. Now I am behind on bills for this purpose. I am not able to get out and do all this stuff. I wish they had told me instead. I was approved and sent email confirming and now they say send all this info first.

2 people found this review helpful

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Verified Reviewer
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Someone took out 2 loans in my name. Speedy cash wouldn't tell me where this cash was deposited. Obviously had to be a bad account since the money was never put into my account. Anyone can get a loan in your name since they don't show an ID. It went to collections and I can't get a resolution.

2 people found this review helpful

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Verified Reviewer
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Enjoy the service that I get and how fast that I receive the money. Will send everyone I know to you... The customer service is great too and if you have to change the due date you can so that's great. If there is something that you don't understand or need help with all you have to do is call them and they will walk you through it.

2 people found this review helpful

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Verified Reviewer
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I would recommend this loan company to anyone. In an emergency or low with a little cash until next paycheck or something else goes wrong and need to change my payment date, no problem with Speedy! They’re trustworthy and on-time. Easy to navigate the online application and the website. Speedy response to your questions or concerns, problems within a timely and friendly manner. $ money is in your banking account two, three business days. Thanks speedy cash.

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Verified Reviewer
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Very prompted in delivering loan. Willing to work with your payments. Payments are low and speedy, allows you to extend payment time for 5 days. Speedy loan is excellent with providing qualified services to their clients. Excellent customer service and useful online access that allows you service without customer service interaction. Thanks for your service.

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Verified Reviewer
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Would definitely recommend to a friend or a colleague. Excellent in all areas. Have not had a problems since first day. Everything goes very accurately when I order a loan. I don't have to jump through hoops to get the help I need. If you are thinking of getting a loan with Speedy Cash they are the place to do it. Awesome place!

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Verified Reviewer
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Speedy Cash is the best company I have dealt with. They are there when I need them. Haven't failed me yet! In times of emergency I can count on Speedy Cash. I love the convenience of the online service. I log in, do the agreement, and in a few seconds approved all at home!

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Verified Reviewer
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I thank the Speedy Cash family for allowing me to get a payday loan with them, it help me out when no one else would. I had a great experience with Speedy Cash, and thank you again. I would recommend a friend in a heartbeat that is in need of quick cash payday loan.

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Verified Reviewer
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The loan process is fast, quick and easy... hassle-free. The website is user-friendly and easy to use by anyone. Also like the notification when my funds are being transferred into my account. The funds are delivered the next business day. What more could I ask for. Great service overall.

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Verified Reviewer
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I am very disappointed with this company. I took out a loan on 7/23/2016 then a smaller one on 11/23/2016. The grand total was $498.97. I was not walked through the loan at all. I had no idea that making my payments so little was going to the actual loan, that most of it was going to the interest rate. I have already paid $837.66 and I was told that I still owe $418.97. If I pay it off today I will pay a grand total of $1,256.63!!! That is insane!!! Please rethink taking out a loan with them. I called trying to get them to work with me and they told me flat out that there was nothing they could do. Very upsetting!!! I will never use this company again!

5 people found this review helpful

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Verified Reviewer
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Everything was fine and easy. I am a senior citizen and it was easy for me to follow. Have been using online for some time now to even make the payments. Would be more than happy to recommend Speedy Cash to my family and friends if they had a need to get a payday loan.

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Verified Reviewer
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I have been very pleased with Speedy Cash the way that they handle their business. They have a very easy online application process and the way that they give reminders before your payment is due. Very convenient payback options and extended time if needed. Fast friendly service. Always somebody there if you need help. Just apply online if you don't have very much time. No need to run to a store and wait for in long line. Very simple.

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Verified Reviewer
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I need more money but then you give me only $75.00 and changer right way. I need more money. I am going to hard time ship and need more money and you guys never help me with more money. Money with less, money that is worthless, less money and never money at all.

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Verified Reviewer
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I was having a problem accessing my account online so I visited my local store and as usual, they were more than happy and competent to help. It was not the first time I had a problem of some nature and they have always done their best to aid me. It is always service with a true smile.

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Verified Reviewer
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I received a payday loan from Speedy Cash. On the day my loan was due, I was about 10 minutes late getting to the office as I live out of town. When waited on, I was told I could not re-loan because I was not there by 2:00 pm. When I called the store about an hour later, I was then told that my check had already been deposited.

Now, I have payday loans before with other companies and there has never been a problem coming in later in the day as long as you are there before the store closes. Since I had the cash on hand to pay Speedy Cash, The depositing of the check will be returned and I then not only have to pay overdraft fees at my financial institution, I will have to pay Speedy Cash a returned item fee as well. I suggest this policy be changed to allow for things such as traffic, cars breaking down, etc., as to allow customers the ability to pay their loans on the due date. After repaying this loan, I will never get another loan from Speedy Cash and will also advise my family and friends to not loan with them either.

2 people found this review helpful

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Verified Reviewer
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Our experience is excellent. They're always nice, never a wait. I would and have told people to use Speedy Cash. The best payday loan we have ever gotten. It's quick. And people are so friendly... treat my wife and I like they have known us forever. You can pay your loan online and get another loan and just drive over there and get your cash.

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Verified Reviewer
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My experience is awesome. The process is quick and simple and I am very much satisfied each tiime I apply. If anyone asks me if I know about a payday loan company that is fair and willing to give them a chance at a loan there is no doubt that Speedy Cash is the answer.

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Verified Reviewer
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I went to Rapid Cash to take out a payday to pay my energy bill and purchase some groceries. As soon as I walked into the establishment, I was greeted by friendly cashiers. When I finished filling out the application, Allison asked if I have copies of my recent pay stubs and a statement from the bank. When I handed her the documents, she was impressed with the fact that I came prepared. She asked if I can give her five minutes to process the information. Once finished, she told me that I was approved and recommended the installment loan, which has manageable payment options.

Allison went on to explain about payment options, so I had a choice on making a payment by making a phone call, store visit or using a smartphone. While handling the transaction, she encouraged me to ask questions. She was very knowledgeable and professional. She thanked me for stopping by and gave me her supervisor's business card. Rapid Cash isn't too bad to take out payday or installment loans, but the interest rates are too high. Even though I appreciate the convenience of making payments using my smartphone, I know I can come back and utilize their services.

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Verified Reviewer
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Quick, discreet and easy process for emergencies. Rate seems to be lower than comparable services offered online. The improved website is welcome and helped making signing documents easy. It was also easy to access from the application. This was my third transaction and I had no issues. Funds deposited within 24-48 hours.

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Speedy Cash

Hi April - At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

Original review: March 7, 2017

I write this as a warning. You may feel overwhelmed or want to go on that sweet vacation.... don't get that loan through Speedy Cash! You will be worse off than when you started. I used the app, I made monthly payments on time. I got an email every month saying when my payment was due. When that final payment came due of about the same amount of my loan... I never got an email or an alert on my app. Nothing! I never received an email stating the final payment was due! Not good business! Do not use Speedy Cash! Find a local loan office, they are sweeter and more understanding.

6 people found this review helpful

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Speedy Cash

Hi Autumn - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

Original review: March 5, 2017

When I first took out the loan, I asked specific questions about monthly payments, if I made payments in the amount larger than my monthly would they still take it out of my account. They did. They said No they will not take out of my account if I made a bigger payment and they did. They assured my payments would be due on the 17th of each month, and they started to take money out of my account every 2 weeks. Everything I specifically asked about they reneged on. I call the headquarters and made arrangements with them and the headquarters reneged on the arrangement we made. I WILL NEVER EVER USE THIS COMPANY AGAIN. I can't wait to pay them off because they are absolutely horrible and an added stress factor. I HATE Companies that practice bad business, and have no integrity and Speedy Cash is one of them.

4 people found this review helpful

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I appreciate the ability to make my loan request online and receive my response online within minutes. The process was easy to complete and easy to understand. When I had an issue with the process, I was able to contact Customer Service by phone and resolve my issue. Being able to repay my loan online is easy and convenient.

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Verified Reviewer
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I have used Speedy Cash multiple times. I can always count on them to be there for me and make it easy to get a loan! They are always on the spot with the money and I've never had any issues using them! If ever I have a issue their customer service representatives are always helpful and polite.

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Verified Reviewer
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The application process was quick and easy! I got approved for a payday loan immediately and it was in my account the next day! I have not had any issues with Speedy Cash and I use them a lot just to help out with bills. I recommend them to all my friends and family!

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Verified Reviewer
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Your company always handles my request professional and expedites the deposit well. They are also very thorough with the contract so that it is clear and readable. I would recommend your company to a friend or anyone needing a cash loan. My due date for repayment has been agreeable to me.

Speedy Cash Company Profile

Company Name:
Speedy Cash
Year Founded:
1997
Country:
United States
Website:
http://www.speedycash.com/