Overall Satisfaction Rating
4.06/5
  • 5 stars
    153
  • 4 stars
    12
  • 3 stars
    12
  • 2 stars
    8
  • 1 star
    37
Based on 222 ratings submitted in the last year
Show rating distribution

Speedy Cash

ConsumerAffairs Accredited Brand

Since 1997, Speedy Cash has been the friendly face of short-term lending. We are licensed to operate in multiple states across the US (we operate in Nevada, Oregon and Washington under the name of Rapid Cash), offering short-term cash loans online, over the phone and in our stores.

At Speedy Cash, we strive for a personal connection with our Customers. We have built our business by making sure we take care of our Customers and their financial needs. See for yourself why so many choose Speedy Cash and our easy, fast and friendly services for their quick cash needs!

Speedy Cash Video

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Last updated: Oct. 13, 2017

1118 Speedy Cash Consumer Reviews and Complaints

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Verified Reviewer
Original review: Oct. 13, 2017

My experience was awesome! It was easy and fast... no hassles like the other places. I would definitely use Speedy Cash again and would definitely recommend it to anyone in need of cash. Thanks so much. You are definitely a lifesaver. Knowing that I can use you again if needed is great.

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    Verified Reviewer
    Original review: Oct. 12, 2017

    I am very grateful for your loans. It has helped me out tremendously! I just wish the amount lended would be increased! The whole process is easy and deposit is fast! I wish there was more of a date change available in case emergency comes up and you need to change your due date.

    Verified Reviewer
    Original review: Oct. 12, 2017

    Very fast and effective application and approval and good customer service. I am a return customer and will be for Future needs And had a great experience with paying and making arrangements on my loan As well as great customer service and customer Service Representatives helped me through the process. Thank you Speedy Cash.

    Verified Reviewer Verified Buyer
    Original review: Oct. 11, 2017

    Very fast payday loan. Everyone on phone was very nice. No hassles and I got my loan fast. No trouble signing any documents on my mobile phone, really helped me in a crunch. Plus my credit is not that great and they helped me anyway and didn't ask for any collateral at all. I will use service again.

    Verified Reviewer
    Original review: Oct. 11, 2017

    When you are in need of some quick cash, this is the place to go to. No hassle at all. Fill out your information and get the answer in seconds. There's no doubt that this would be a great choice when all you need is some quick cash. There is no bothersome phone call to friends or your job. You just get approved or not.

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    Verified Reviewer
    Original review: Oct. 11, 2017

    I just needed a little bit more prior to a trip I am making. The application process was very easy and the approval came quickly. When I repay, they will take their money on my payday. That easy. When and if I need another loan the requirements are very easy to understand and if I have questions I can also call. The website is accessible via phone or computer. Thank you Speedy Cash!

    Verified Reviewer
    Original review: Oct. 11, 2017

    Fast. Hassle free. Spent less than 10 minutes at store after being approved online. Friendly tellers. The whole process was easy and super fast. I'd recommend people to complete application online then head into location to pick up all your funds. They also offer electronics that you can pay off at a great price.

    Verified Reviewer
    Original review: Oct. 11, 2017

    Very quick and easy application process. Very much appreciate the fact that I don't have a lengthy process to go through. Many websites that I applied to did not approve me for even a small loan. You approved me for a small payday loan even though I would prefer to get a larger loan to pay off some bills. Thank you for your help.

    Verified Reviewer
    Original review: Oct. 11, 2017

    Great service. It's fast and easy. You get your money literally the next day. Love it!! Never had a problem applying for a loan, and the fees are pretty reasonable. I would recommend Speedy Cash to my friends. Not sure about the customer service because all of my transactions have been online.

    Verified Reviewer
    Original review: Oct. 11, 2017

    I was very pleased with how smoothly this transaction went. My loan was deposited and available the next business day. The application was very easy to fill out and it only took a few minutes to verify my information and approve my loan. I would highly recommend Speedy Cash to anyone looking for a short term loan to help out with unexpected expenses.

    Verified Reviewer Verified Buyer
    Original review: Oct. 10, 2017

    Speedy Cash helped me in a time in my life when I had no other recourse. Although the fees are higher than I anticipated having to pay, I am truly grateful for the loan. Thank you for your service and the ease of the loan process. I most certainly will refer your company to a friend who may find themselves in a similar situation.

    Verified Reviewer
    Original review: Oct. 10, 2017

    Every time I visit a Speedy Cash store the customer service is great! I haven’t encountered any issues with Speedy Cash and have been a customer for over a year now. They are great with providing a payday loan when you need that extra cash at that moment! Customer service over the phone has been excellent as well! Keep up the great work!

    Verified Reviewer
    Original review: Oct. 9, 2017

    Speedy Cash was great in allowing me a loan. Approval and funds were received in no time. The payback amount was acceptable and not overly inflated. Was a great fix in a hurry, when I needed it. Didn't kill my check with a high payback either. Definitely recommend Speedy Cash.

    Verified Reviewer
    Original review: Oct. 9, 2017

    My bank checking was overdrawn due to emergency and health and SpeedyCash was there to help. I really appreciate the site and customer service team. I would not only recommend Speedy Cash to a friend but will do in future if ever needed again. I just hope to open up one in Sacramento.

    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2017

    It was the most easy and amazing experience to request a loan from SpeedyCash. Everything was just fill the requirements and it took seconds to get an answer. Totally Amazing! The App work absolutely perfect! I will definitely recommend SpeedyCash to my friends and family. I know they will feel the same way I feel too once they try their service. Thank You SpeedyCash!

    Verified Reviewer Verified Buyer
    Original review: Oct. 7, 2017

    I'm new here. And I endured some missed communication. That need to be addressed. Speedy offered me to receive money quicker than Tuesday 10th. So, they offered me to come into the store. Type in a zip code and nothing comes up. Like this company doesn't exist. I wonder if I would even receive a direct deposit on Tuesday. NEED TO DO BETTER!

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    Verified Reviewer
    Original review: Oct. 6, 2017

    I got a loan for 300 and didn't look at all the details until after I got my loan. It automatically comes out every paycheck and is 13 installments of $76. A total to pay back of 993.01... almost 700 goes in their pockets. I've never felt so ripped off and will never get one of these loans again. I can understand 500 or 600 for me to pay back total but almost a $1,000... are you kidding me. Never again. I will not recommend them to anyone and urge everyone to not use them.

    Verified Reviewer
    Original review: Oct. 3, 2017

    Today I called this company to inquire about how I can refer another customer. The customer service agent I was dealing with was very nice but didn't know much about the company policy. I guess the supervisor got irritated with answering all her questions, that she just got on the phone. This supervisor was by far the most sarcastic and immature personnel I've ever dealt with. She stated, "You're lucky that you even got a loan, especially when you're past due." I was never aware that my account was past due, I am always on time with my payments. It's automatically withdrawn out of my account. When I asked to speak to her supervisor, she couldn't get her on the phone. I called back and spoke to another representative who advise me my payment was still begin processing this is why I was never notified for late payment. When I tried to look up a corporate complaint number, it's the same customer service number.

    Verified Reviewer
    Original review: Oct. 2, 2017

    It is always fast and easy to get a loan, whether it is through the store or online. In the store, the customer service team is always friendly. They are non judgmental and always willing to work with you if you need more time paying back a loan. Thanks for your help!

    Verified Reviewer Verified Buyer
    Original review: Oct. 1, 2017

    The place was quick about helping. It was fast and easy. I'd refer people to them and be glad to do business with again. Very helpful and customer service was quick and easy process. I like the helpful answer all questions and help find a good loan for your needs. Other place was turned away but here they treat their customers as if they know you. Very respectable and professional with the job.

    Verified Reviewer
    Original review: Sept. 30, 2017

    Really like my experience. Applied online and was approved right away. Didn't really speak to anyone because the process was easy. There were two choices to get your money, was either go into a store at a specific time or you get it direct deposit into your account the next morning. I sure got it in my account the next morning.

    Verified Reviewer
    Original review: Sept. 18, 2017

    I really appreciate the reasonable interest rate that you have on your loans. Also the convenience of paying the loan back. I would recommend Speedy Cash to my friends if they needed a quick loan and an easy process. I will continue using Speedy Cash for my emergency cash needs.

    Verified Reviewer
    Original review: Sept. 15, 2017

    I will never apply for a new loan with Speedy Cash. I paid my loan off but I wanted to get a new Payday loan and they declined my application. I've been a loyal customer. I always pay my loans off and make my payments on time. They never have to call me to remind me my payment is due. They increased my credit limit 2 months ago, and today they declined my application. So they just lost a good loyal customer, I'll take my business elsewhere.

    Verified Reviewer
    Original review: Sept. 12, 2017

    Speedy Cash is a fast and easy way to apply for and get funds. The process is simple and has a great and easy to use website. It explains each step clearly and lets you know you are on track. This is great for folks like me who aren't very comfortable with computers yet (working on it!). Thank You for making it so easy to use.

    Verified Reviewer Verified Buyer
    Original review: Sept. 11, 2017

    I was very disappointed to learn that not any of my bi-weekly payments were going toward my actual loan amount. At the end of September I will still owe 845.00, and the rep I spoke with had the nerve to offer me 6 more months to pay that off... WHAT A JOKE AND RIP OFF. I blame myself for not reading more into the fine print, but yet listening to the person that gave me the loan. I should have figured something was wrong, when he quickly handed me the pen to sign my life away. I will never use this loan company again nor will I recommend it to anyone. It would seem that companies nowadays would try being more forthcoming considering Facebook and other types of media of its kind that people have access to express their experiences worldwide with a push of a button. Signed Very DISSATISFIED!!!

    Verified Reviewer Verified Buyer
    Original review: Sept. 5, 2017

    Now you wont take my info. I filled entire box and says submission failed. Bull. My name is Chuck ** long time customer since 2016 in 2017. Me and son due to my leg amputation get Speedy loan every month. Pay back 3rd Wed every month. Get permanent SSI disability and always great. Everyone say, "Hi. Welcome." Speedy loan great every time but this time, got phone calls, 37 times went on my email. Saw Speedy loan preapproval 3000, 103 a month, 36 months.

    First guy sounded like Saman **. He gave name said, "Yes guaranteed for all your loans. Thanks for coming to Speedy Cash." Goes right to deposit my loan B of A in Upland CA. My bank because of frauds doesn't accept loan money wire. I said, "Why cant go Speedy Cash Montclair CA on Moreno street and get?" Then he said could pay 200 and go Walmart pick up. Said amputee. Whatever, then he said, "Do you have family member account uses Speedy loan?" Said yes, then everything changes. He said now qualified 5000 for 168 a month. Be done in 40 minutes. Said need son's bank to accept wire funds. So after several more calls and to my son I drive 100 miles to his work to go bank, then they call back say we need to send 1200 dollars and, "You need to send right back. Don't try and take money not pay."

    We didn't understand but since Speedy loan ok, then again all Thurs said 40 minutes so they send 500 and my son say has to go Walmart sent back? So he does, then they say at 4,30 pm is it in bank yet. Say no then 5,30 it is sent back. Pouring rain. Said should get Fri morning. All day Fri same thing then at 3pm say need to send 1000 and only sent 400. We tell them. They say have to split up 100 and 300 loan to pay off so again 5,30 Fri night said should be in Fri night. Well call sat 9,30 am verify now blocking all our calls. Only picked up when saw our number Thurs. Fri, because it will say the number is not in use then they call right back.

    We both have title 300 loans out at this time. I have main guy Samn **. I guess never understood but got Allen from San Juan Capistrano 38 times. Speedy Cash then on other calls hang up then calls us. Sean from Kansas called 6 times. He's on the loan and approval ** and now that number blocked. I'm got 10,000 link in and I'm going to tell them what you did to me. I got title loan. Going repo for only 1500 for 10,000 car and said, "Thank god Speedy loan going to save car guaranteed today." So what's wrong?

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    Verified Reviewer Verified Buyer
    Original review: Sept. 4, 2017

    Easy quick loan. Helped me out when I really needed it. Interest is high, but beats losing your job. I will continue to use as needed. It would be nice if we could pay monthly instead of biweekly but an agreement is an agreement. Lots of ease in using the online app.

    Verified Reviewer
    Original review: Sept. 4, 2017

    I have always been satisfied with using Speedy Cash but for some reason being that my payment was due Saturday, Sept 2, and instead of letting me pay it on Saturday it was taken, by 7:30 am that morning. Almost like I wasn't trusted to pay my bill on time, very discouraging.

    Speedy Cash response

    Hi Antoinette - Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified Reviewer
    Original review: Sept. 4, 2017

    I love the service I get with this company. The service is great and they were there when I needed a loan. When I needed to make payments over 4 months they worked with me. So I am very happy and have friends that are with Speedy Cash, also. Thank You.

    Verified Reviewer
    Original review: Sept. 3, 2017

    My payoff date had come and gone and instead of closing out the loan for full payoff. You continued to debit my account for cab fee without me refinancing. When I questioned this working with customer service rep she said loan was not due at that date even though I offered email proof of. She then stated the next payment was for only cab fee when it was for the full amount trying to cover I suppose. It should also be explained that only within three days of cab payment will any funds you pay will go to the principal. I think you should be able to pay toward principal anytime between payments.

    Speedy Cash Company Information

    Social media:
    Company Name:
    Speedy Cash
    Year Founded:
    1997
    Country:
    United States
    Website:
    www.speedycash.com