Speedy Cash

Consumer Reviews and Complaints

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Everything from start to finish was professional and best of all easy. Speedy Cash has an easy to understand easy to use website. They go out of their way to make getting a loan an effortless experience. I would recommend Speedy Cash for every needing emergency funds. The need for occasional cash can be overwhelming. Use them when the need arises.

24 people found this review helpful

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Verified Reviewer
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Have done business with Speedy Cash on various occasions where I was low on funds and needed a timely solution. My experience has always been great throughout the loan process. The application is simple and straightforward, a review of the details of loan are always provided prior to commitment, the funds are promptly sent to bank on next business day and finally the exact amount is deducted from your account on date agreed to. A plus for me personally is that my debit card is linked to my account so I know the amount is cleared immediately. Cannot find any faults with my own dealings with Speedy Cash.

13 people found this review helpful

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Verified Reviewer
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I attempted to do my loan online and had complications and spoke with the most awesome rep on the phone that walked me through the entire process. A huge help in getting me my funds and was able to make me feel at ease with doing a loan online. I very much appreciate your service!

10 people found this review helpful

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Verified Reviewer
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Your company always handles my request professional and expedites the deposit well. They are also very thorough with the contract so that it is clear and readable. I would recommend your company to a friend or anyone needing a cash loan. My due date for repayment has been agreeable to me.

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Verified Reviewer
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I have dealt with Speedy Cash for about a year and they have been great. The only complaint is the time it takes to pick up your funds once you get to the store. I think they should have a window strictly for people who have done application online.

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Verified Reviewer
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Only one drawback to using Speedy Cash. It does not help your credit if you are paying back on time with no troubles. It would be nice to get that benefit. Other than that it is as fast and easy as it could be. The calls to customer service went very well and I was happy with the whole process.

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I applied online for a loan. Service was fast. Customer service was very good. Answered all my questions. Would recommend Speedy Cash for anyone in need of a loan. Even if you are retired on a fixed income Speedy Cash will help you. I am very thankful for all their help.

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Speedy Cash is ok if you do the loan online, and do not have to go into the store. I went to the store once, and customer service is not one of the traits that the loan officials possess. Other than that, the online is way easier, less of a headache, and you don't have to put up with BS attitude.

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Resolution In Progress
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Speedy Cash

Hi Donna - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us at 1-800-273-5602 or email CustomerService@SpeedyCash.com.

Original review: Feb. 6, 2017

Speedy Cash is ok for a loan company. I didn't find their rates too bad, only needed it short term. I was going to pay a $300 loan off early, then get just a bit more for one week. I'd inquired about why there was no payoff button on the website, and they emailed me back saying that they'd taken the liberty of paying off the loan in full... Now my rent check has bounced because they did not check with me first!!! I'm super upset right now. Speedy Cash needs to always check with customers FIRST. "Do you wish for us to proceed with the payoff".. etc. I would have told them NO, to hold off for a few days! Holy cow.

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Verified Reviewer
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Great customer service from start to finish. Always fast and friendly. Always a clean store. I like that you're treated like a person and not a number. They always ask how I am doing whichever location I go to. I always do business with Speedy Cash and Speedy Cash only.

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Verified Reviewer
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Very user friendly website and whole procedure was simple from beginning to end. Very easy and would highly recommend. Written in very common terms and easy to understand and comprehend. Really appreciate the payment terms that were reasonable and easy to work with. The ease in the transaction was very helpful.

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Verified Reviewer
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I would tell a friend or family member about your loan service. Your company's website is very easy to navigate through. I have used other companies websites for a variety of reasons and yours is a lot easier to navigate through. I can tell you horror stories about other companies websites and I'm not kidding. Keep up the awesome work!!!

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Verified Reviewer
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Resolution In Progress
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Speedy Cash

Hi Gage - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. If you would like to speak to a Customer Service Representative, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

Original review: Feb. 2, 2017

Speedy Cash is a nightmare. I originally pulled out a loan for only $700. I was unaware what refinancing was at the time explained and now I owe $1850. I have been paying $321 every two weeks to this place for almost a year, $642 a month. DO NOT GO HERE.

4 people found this review helpful

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Verified Reviewer
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Using Speedy Cash is easy and hassle free. I don't have to leave the comfort of my home, I just go online to apply and I have an answer within 24 hours. Customer service reps are friendly and courteous. Glad my daughter recommend them to me. I will certainly pass the recommendation on to someone else. Thanks for the great service.

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Verified Reviewer
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The online process was so easy and quick. The website is very easy to navigate. The response time is immediate and funds are deposited the next day. I was very happy with the service and would use Speedy Cash again and also recommend it to anyone needing emergency funds. Thank you for making it painless.

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Resolution In Progress
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Speedy Cash

Hi Jinny - Thank you for sharing your feedback. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

Original review: Jan. 31, 2017

Installment loan. It wouldn't let me change the amount you want to borrow. Like I want borrow only 1000 and I could change it. So, it took me to 2600 loan. I was decline. It was ok too. I don't have pay big payment. It would nice if they could do better job.

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Verified Reviewer
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Just want to say thank you these loans help me get by till my next check. It's fast and easy to get the money heterogeneous it's by atm or cash pick up. I have two girls and it helps so much when I am running out of funds. Thank you Speedy Cash for a great service.

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Verified Reviewer
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I have been a customer of Speedy Cash for almost 6 months now. Love the speed and service that I have received. I would recommend their loan service products to anyone looking for a stress free loan of any kind. Within 24 hours your money arrives in your bank account or you could pick it up at a combiner location. Hassle free service for All.

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Verified Reviewer
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Resolution In Progress
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Speedy Cash

Hi Scott - Thank you for sharing your feedback. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

Original review: Jan. 28, 2017

I just wish you would give better payment options and help customers out that can't pay the whole amount back at once. Have a better understanding with customers that been with a long time. So please give regular customers a break on payments. So please help out the regular customers.

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Verified Reviewer
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Every time I have applied it has gone very quickly and if I have a question, customer service has been great. I have always had a great experience with Speedy Cash and have recommended my friends. I have been pleased with all the help I received from Customer Service. They were very friendly and helpful. I have enjoyed my experiences very much.

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Verified Reviewer
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Speedy Cash is super convenient and super easy to use. No harassing phone calls, no telemarketers. Just a simple on the spot "yes" or "no" answer and they're very convenient and easy to work with. Thank you Speedy Cash for your help and for being there in my time of need.

2 people found this review helpful

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Verified Reviewer
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I am very grateful to Speedy Cash for being there for me when I need extra cash. I am going through a hardship period and am trying to reorganize my finances. This is my goal for 2017 and I know I will accomplish it with Speedy Cash help. Do you also issue installment loans? I think it will beneficial to me in my situation. Thank you.

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Verified Reviewer
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I have never had a problem with using Speedy Cash. It's always been fast, convenient, and overall just pleasant. The website is user-friendly, and customer support is always available to help with needs over the phone. I highly recommend anyone use this service over the countless others that may be out there.

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Verified Reviewer
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I am very satisfied with the service every time I need a loan. Whether is to apply for a loan or if I have any questions, I always get a quick and satisfying answers. Thank you for being there when I really needed it. Made it less stressful for me.

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Verified Reviewer
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I do my pay day loans online and I am very happy with how easy it is to get my loans. Thank you for your service. It is always a easy process. I would recommend Speedy Cash to all my friends and relatives. I love the way I can request a payday loan right online with a few simple steps.

3 people found this review helpful

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Speedy Cash

Hi Kim - We take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

Original review: Jan. 10, 2017

I was not made aware in clarity, of how the refinancing of my previous payday loans actually worked. I took advantage of the option, but was not clear about the options I had to pay it back. It put me in a worse financial position than what I was in initially.

4 people found this review helpful

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My experience with Speedy Cash has always been great, they get a 10 in my book. I've been a loyal customer since July 2016. Never had any problems, always quick to respond and helpful with every question I have had. Great people in the customer service department. All in all awesome experiences every time.

2 people found this review helpful

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Verified Reviewer
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The service is easy and reliable. I use the online service and it keeps me from going into the office. I had an issue of a replacement ATM and they worked with me. There are very nice staff in the San Bernardino store. The store is clean and has toys for my grandkids.

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Verified Reviewer
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Speedy Cash lives up to its name! I got my payday loan fast and it's easy. They have an online process you can try first, which didn't work for me, but I went to one of their locations and was approved within minutes. Got cash the same day. It's easy to make payments and borrow additional funds online.

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Verified Reviewer
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I would recommend Speedy Cash to anyone needing the services they offer. The loan process is seamless and quick. Excellent customer service department. Speedy Cash has been there for me through financial difficulties and continues to be the on-line loan company that I choose to get on-line payday loans through. Thank you for your company!

Speedy Cash Company Profile

Company Name:
Speedy Cash
Year Founded:
1997
Country:
United States
Website:
http://www.speedycash.com/