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CashNetUSA
CashNetUSA
Overall Satisfaction Rating
4.68/5
  • 5 stars
    1018
  • 4 stars
    97
  • 3 stars
    17
  • 2 stars
    5
  • 1 stars
    50
Based on 1,187 ratings submitted in the last year
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CashNetUSA

ConsumerAffairs Accredited Brand

CashNetUSA is one of America’s leading licensed online lenders and a top choice for consumers looking to handle financial emergencies. CashNetUSA offers three types of products in over 30 states: payday loans, installment loans and lines of credit. Since 2004, CashNetUSA has been trusted by more than 3 million hardworking people.

Why Customers Choose CashNetUSA:

- Apply online 24/7 — anytime, anywhere

- Instant decision — receive an immediate funding decision*

- Fast funding — Cash by the next business day**

- Quick & reliable online application — without affecting your traditional credit score***

- No hidden fees or paperwork — all terms and payment details are clearly laid out before your sign

- Dedicated U.S.-based customer service — available 7 days a week

*Not all loan applications or extension requests are approved. Due to state and verification requirements, not all applicants for online loans will be eligible for instant approval by CashNetUSA or third-party lenders.

**CashNetUSA and third-party lender funds are generally deposited via ACH for delivery next business day, if approved, by 6 p.m. CT Monday to Thursday, and Sunday.

**Your FICO or Vantage scores are not affected by applying.

CashNetUSA Video
A-BBB Rating
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2791 CashNetUSA Consumer Reviews and Complaints

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2 featured reviews
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Page 1 Reviews 1 - 30
Rated with 5 stars
Verified Reviewer
Original review: Oct. 25, 2018

I found them to be professional and willing to explain their services. They are true to their word and if you have an issue in which you are not able to make the entire payment they will work a payment plan out with you so you don't feel so overwhelmed. Once approved my money was in my account the next morning. As you continue to pay your loan increase goes up. You can accept or keep things as they are because you know what you can afford to pay. Even if it before your payment is due you can always pay on it to help bring your payment down. They are good to work with and I would recommend them very highly.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 23, 2018

Getting qualified was super fast. Completing the process to funding was not. However, once all documentation needed was submitted, actually getting the funds was lightning quick. The biggest issue was sitting in a holding pattern not knowing what was needed to complete the application. Shortly after applying, I was contacted by customer service. The person I spoke to let me know to check my email. That was it. No further information. I was sent an email to verify bank information, and I completed that step. Then nothing.

It was almost 4 business days later that I reached out to customer service to find out what was happening with my application. The person on the chat service had no information to give other than wait for an email. I almost cancelled my application because it was taking too long. I received an email 10 minutes later telling me what further documentation was needed. Once that happened however, it was less than 24 hours to complete funding. I was blown away at how quickly that occurred. This is an amazing service thus far.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 13, 2018

After months and months of viewing the TV commercials for CashNetUSA.com, I had no idea that their process to apply for and obtain a quick loan was so simple. It literally took only a few minutes, to complete the application and to be notified of the approval. The most Amazing part of the application process was when I called Customer Service, and spoke with a representative by the name of Nathan, to my knowledge.

He was one of the most professional, caring and accommodating Customer Service Representatives that I have ever dealt with. He offered to remain on the phone with me, while I completed the contract part of the application. I "Thanked" him, anyway, but I called just to ask a few questions about the overall loan process. Believe me, I have had a lot of dealings with Customer Service Representatives, in my adult lifetime. Plus, I personally have a 45+ years professional background in Customer Service and Public Relations. Therefore, I consider myself an expert in the Customer Service-Public Relations Industry. I would and will Highly Recommend this company to anyone needing a quick, friendly and No BS personal loan. They are a pleasure to work with, and epitomize the definition of quick, simple and friendly internet-based loans. Please give them a try, because you won't regret it!

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4 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 26, 2018

I enjoyed the experience of receiving the money the next business day. I taking care of bills the money helped me extremely. Thank you so much for the offer. Being able to pay all my late bills has been a major lift off my shoulders. Knowing that I have a job to pay the money back makes me feel more good about myself as a individual struggling to meet deadlines. I appreciate the services the money. I'm truly grateful to have the money and able to pay bills. I look forward in the future to continue receiving offers that are available for people like myself. When I checked my card this morning I said to myself, "O my the money is on the card!" I immediately begin to pay bills. Thank you again for the loan. I really needed the money.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 31, 2018

My wife and I were so satisfied with our experience! We just found out after 3 years cancer has came back to try to get her again... This time in both breast! We had absolutely no idea it would land her in ICU for 2 weeks from the start! We found out just how hard a medical emergency can really leave a mark on the family. I applied and 14 mins later I received an email saying the $800 we requested would be in our account the following day! And by noon the following day it was in our account and waiting for us!! THANK YOU CASHNETUSA FOR SAVING US! I HONESTLY RECOMMEND ANY AND EVERYONE THAT NEEDS CASH FAST. THIS IS THE PLACE!!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 24, 2019

It was great and easy. I had to stop and restart a couple of times. Each time I had a different person and they were very helpful. Thank you for your help when I needed it the most! I plan on letting others know how quick and easy this process is. Hoping that with this I can maybe get a little further along.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 23, 2019

So far I am pleased with the service that I have received, Staff is polite and professional. I feel that I will be a recurring customer in the future, I really appreciate the help in borrowing the money in which I did.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 23, 2019

I was able to get the money I needed, within 24 hours, to pay for car issues that arose. Can't do anything nowadays without a vehicle, especially when you need to get to work every day. Was very pleased with the speed of getting the money I needed. Now I just have to slowly pay everything back.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 23, 2019

I have poor credit and needed money fast so I turned to CashNetUSA and got the help I needed. My experience was a quick answer and next day delivery. I got the money I needed with no hassle. The customer service was on point and helpful.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 23, 2019

All I can say great experience, quick process, Awesome service. I applied online without having to talked to anyone. The very next day money it was deposited into my account. I hope that the upcoming days and the repayment process it will be the same.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 23, 2019

Thank you so much for the easy process and helping me when I was in need. I had lost all hope and y'all came through when I needed it the most. Thank you is just not enough! I highly recommend your services to anyone in need :).

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 22, 2019

I can't find my loan number. I wish I could have picked my payment options and how many months to pay it back. Other than that the process was quick and easy. I want to thank your company for making this process quick.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 21, 2019

My experience was quick & easy, at a time when I needed some quick cash, they were the only ones that came through! The only reason I didn't give it five stars is the person who I spoke to gave me a wrong date for my first payment... She said the first payment would be due on July 1st, instead it is due on the end of this month... I wish it was due on the day she gave me! Also, no one told me how many payments I would have. Otherwise the customer service representative was wonderful!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 21, 2019

Thank you very much CashNet USA. You all are truly a blessing. You all helped me when I needed help. Very fast application and fast approval. Would definitely suggest you all try them out. Approval odds are very good. I was very surprised when I received my cash advance the next day.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 20, 2019

The process was quick, honest and fast. I would recommend to somebody. They were very open to help out, and give me a chance to get started and gain trust. If all other companies were this honest the industry would be better.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 20, 2019

So far I responded to some mail. The process was quick and easy. I am very appreciative for this service. It’s graduation time and I wasn’t sure if I was going to be about to travel to see my daughter’s graduation. Thank you for this opportunity.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 18, 2019

It was very easy to do and quick. I would recommend to friends and family. Very satisfied very the service. It's really help being so speedy when you need money urgently. I would use this before going anywhere else.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 18, 2019

It was very Quick & Easy. Everything was nice. I had no problems. It was there the next day when I woke up. Nice, Nice, Nice, Cool!!!! Can get up to an additional $50 when I make my first payment that's cool. So I give it an Excellent!!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 18, 2019

Love the app, fast and easy and secure. Made it really easy to get the help I needed. Payment options also a plus. Would definitely recommend to friends and family. Which I'm going to do now. Couldn't believe how simple the application was.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 18, 2019

My experience was quick and fast end easy. The representative that I talked to with on the chat was friendly and answered all of my questions. I am fairly new to this and I had my doubts about trying CashNet. But in the end, it helped me when I really needed it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 17, 2019

The process with CashNet was quick and easy. The cash was in the account on the same day. CashNet experience was the best experience I've ever had in financing. I've shared my experience with others, so I am very confident that I will continue to use CashNet, that's for sure.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 17, 2019

Giving this company 5 stars. Application was quick and easy. Response was also very fast. They had (1) issue with my application. I was contacted right away and provided them with information they needed. Response back to me with an accepted application was in a matter of a hour. Money deposited in my account same day. Really helped me at a time when I needed it. Would definitely recommend to friends.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 17, 2019

Thank you for helping me in my time of need. With the loan I was able to save my home and keep a roof over my family's head. I couldn't be more grateful for the timely approval of the loan. Thank you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 17, 2019

Quick, easy and no hassle with providing documents. We live in the 21st century and finally short term loans are available to those of us who choose paperless services for everything! And nobody needed to see my work history! I worked 25 years, everyday, I had a medical emergency and could not work for over a year and all these local mom and pop places that are supposed to treat you like a person could careless, they want 2 years income on paper! Get out of the dark ages and join CashNet!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 15, 2019

Tamara was very helpful and explanatory with the whole process. She stayed in contact with me thru the whole process and helped me and actually corrected me in a couple of areas. I thank her very much!! And I thank CashNetUSA! Thank you very much!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 15, 2019

My experience was great. The agent was very kind and professional. I feel this company is very helpful in meeting people expectations. I would recommend them to my family and my friends. It was well worth it. GREAT JOB. THANKS FOR THE HELP!!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 14, 2019

Fast and Efficient. Very courteous customer service specialist. Application process was very easy to under and fill out. No red tape, No hurdles, No jumping through hoops. I highly recommend using their services when the need for it is absolutely relevant to your cause.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 14, 2019

Everything is very good. Only the time the money was deposited. I thought it was going to be in my bank at 5am. After that as of right now I am satisfied making business with CashNetUSA. I hope I become a customer for few years. It help me a lot to take care of some economic problemas. Thank you.

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Rated with 1 starResolution In Progress
Verified Reviewer
Original review: May 13, 2019

Don't do it. This company is only out to sell your information. I was approved. Sent verified information, I was denied after sending all my personal info i.e chk stubs all income information with addresses of my employer. This is Suspect. Because of the fact this is my fourth time applying and this time they claimed to approve me for 600$ then a denial followed. they just wanted my information. It's creepy that I can't request my information back. It's like letting the genie out of the bottle. Don't Trust CashNetUsa.com. If I recv bot calls it's because of CashNet selling information. I wish someone can do something about this.

CashNetUSA response

Hi Parrish, in response to your most recent CashNetUSA inquiry. Sorry, we were unable to reach you by phone. We have sent you an email containing our opt-out information or you can use the following link: https://www.cashnetusa.com/opt_out.html. We apologize for any inconvenience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 12, 2019

This was an outstanding experience. The terms were straightforward, and help was outstanding. Definitely an all around great experience, and the phone support was fast, polite, and easy!! I will refer this to anyone who is in dire financial need and needs help. We once had good credit but have fallen on hard times. The company was still willing to help us with an outstanding credit limit, no hassle, and no guilt.

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CashNetUSA expert review by Lauren Fix

CashNetUSA is a payday lender that offers loans to consumers in the United States. It is a part of Enova International, Inc., a publicly-traded company in the financial sector.

  • Informative: Individual states have different laws about how much money you can borrow from a payday lender and how you must repay them. CashNetUSA provides all the relevant information for each state and a clear APR chart on their website.

  • Fast: Most people receive a decision about their application within minutes of applying. Once you’re approved for a loan, CashNetUSA works to get money to you quickly. In most cases, you can have access to money the next business day.

  • Easy application: You can easily apply for a loan online. The application requires basic information and can be filled out quickly.

  • Customer service: Customer service representatives are available to help you during extended business hours during the week and during more limited hours on the weekends. You can reach them by email or phone, or you can live chat with someone on their website.

  • Promos: CashNetUSA offers regular promotions and specials to decrease the cost of their loans. You can get emails with promos once you have an account with the company.

  • Best for: employed consumers who need cash fast.

Profile picture of Lauren Fix
Lauren Fix Auto & Finance Contributing Editor

Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars.

CashNetUSA Company Information

Social media:
Company Name:
CashNetUSA
Address:
175 West Jackson, Suite 1000
City:
Chicago
State/Province:
IL
Postal Code:
60604
Country:
United States
Phone:
888.801.9075
Website:
www.cashnetusa.com
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