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CashNetUSA
CashNetUSA
Overall Satisfaction Rating
4.72/5
  • 5 stars
    823
  • 4 stars
    74
  • 3 stars
    13
  • 2 stars
    4
  • 1 stars
    46
Based on 960 ratings submitted in the last year
SHOW RATING DISTRIBUTION

CashNetUSA

ConsumerAffairs Accredited Brand

CashNetUSA is one of America’s leading licensed online lenders and a top choice for consumers looking to handle financial emergencies. CashNetUSA offers three types of products in over 30 states: payday loans, installment loans and lines of credit. Since 2004, CashNetUSA has been trusted by more than 3 million hardworking people.

Why Customers Choose CashNetUSA:

- Apply online 24/7 — anytime, anywhere

- Instant decision — receive an immediate funding decision*

- Fast funding — Cash by the next business day**

- Quick & reliable online application — without affecting your traditional credit score***

- No hidden fees or paperwork — all terms and payment details are clearly laid out before your sign

- Dedicated U.S.-based customer service — available 7 days a week

*Not all loan applications or extension requests are approved. Due to state and verification requirements, not all applicants for online loans will be eligible for instant approval by CashNetUSA or third-party lenders.

**CashNetUSA and third-party lender funds are generally deposited via ACH for delivery next business day, if approved, by 6 p.m. CT Monday to Thursday, and Sunday.

**Your FICO or Vantage scores are not affected by applying.

CashNetUSA Video
A-BBB Rating
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2536 CashNetUSA Consumer Reviews and Complaints

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2 featured reviews
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Page 1 Reviews 1 - 30
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 17, 2019

The process was super easy and the funds were deposited the next day, I would definitely recommend CashNet USA to a friend or relative. The entire process was stress-free. The website was easy to navigate. I would use Cash-Net again for my financial needs.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 17, 2019

The person who assisted me was very professional. She took her time to explain everything to me and really sold the product to me which I couldn't refuse due to her professionalism. I was soo happy I called in and had her to help me.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 17, 2019

Great!! Right on!! No problem...no waiting...very efficient and fast. Recommend this company to anyone. Very satisfied. This cash was very needed and will pay back sooner than later. No hassles and no waiting for a response. Have a nice day. Thank you!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 16, 2019

The agent that assisted me with getting my loan was very pleasant. He has Superb customer service skills. The whole process was smooth and very easy. He explained everything in detail. I would highly recommend CashNetUSA to my family, friends, and coworkers.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 16, 2019

They sent emails letting me know when, and what time range I should expect the results. Everything was on the money and from the day I applied to the very next day I was able to get some funds before I woke up.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 16, 2019

It was easy and fast. Very good service. Will use again. I look forward to using this service again. It has helped me out of a tight spot when I needed help. My husband also uses this service with very good results.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 16, 2019

The experience was good and easy. From start to finish. The process was very easy. The funds were made available the same day and that was very nice. The chat feature was also very nice. Nice to be able to borrow an amount small enough to help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 15, 2019

The agent, customer service is very nice. Willing to help how to get approval for a loan. Give the details for the payment. I'm very satisfied and very thankful for the company for approving and got funded. Awesome, great and I'm sure I'll recommend to friends.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 15, 2019

I had an awesome experience with Cashnet. I would definitely give out recommendations. They were good from the time I started until the very end and everything was in my account when they said it would be. Everything was done online and that was good but I had a question so I called to speak to customer service and she was awesome as well from the time I got on the phone until I got off. Thank you guys!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 15, 2019

The application process was very easy and response time was quick! I was surprised at how fast the process was from start to finish. I will definitely recommend this service to all my friends and family! Definitely the way to go if you need extra funds.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 15, 2019

Was not able to process my original offer with the preapproval after I decided to use that opportunity. Had to use payday loan instead. Then I had to fax over copy of original offer in order to use in the future. Would like to use payment loan when current loan is paid.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 14, 2019

Very quick, reliable, very understanding. Didn’t needed much. They checked my background. Wasn’t too long before I was approved. Everything was explained and understand. My next payment and funds were Available the next day. Thanks. Helped out when my father needed medications.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 13, 2019

The application process was great in length and requirements and people I have to interact with were pleasant, knowledgeable and accommodating. The same day deposit option is a life saver and make not only this option great and extremely practical.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 12, 2019

Y'all did an amazing job and I'm very satisfied with y'all service. Hope we can work in the future. I just wanna thank y'all for all y'all did for me. Thanks so much. I would recommend y'all to anyone that come my way.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 12, 2019

The application process was easy and convenient. I had an unfortunate expense occur and I was able to get a loan and a response within hours. I appreciate the assistance and small loan. I will recommend to my friends and family.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 12, 2019

Fast, easy, fair and super nice customer service. It was super easy to apply. I got feedback within minutes. Customer service very knowledgeable, accurate, sincere. Overall wonderful experience. Without all the hassle and bustle I'm going somewhere else for the service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 12, 2019

The process was timely and easy to complete. Services were professional as an online provider. Commitment to assurances was done in accordance. Expectations were met as outlined by services dictated. There were no apprehensions as the process only took a matter of time to complete. I was assured that stipulations would be guaranteed and that access would be accommodating for review. I am happy with the manner in which the application process eliminated any anxiety with simplicity being the goal.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 11, 2019

I only used the service because I was in a bind. The application process was easy. I would recommend for those only in desperate need unless you can pay it off In a short time. The only drawback is the exorbitant finance rates.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 11, 2019

When I signed up I didn't think I was going to get approved but I did and it helped a lot. I'm so grateful, best place to get quick cash. If you need quick cash this is where you need to apply. Thanks.

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Rated with 1 starResolution In Progress
Verified Reviewer Verified Buyer
Original review: Jan. 11, 2019

I applied for a loan and was approved. For multiple days heard nothing. Very dissatisfied. I thought... This would be much easier to accomplish. And it was nowhere close. Thankful for the accounts I have, but realize the in between, only causes problems.

CashNetUSA response

Hi Jenny. We’re sorry to hear this, and want to thank you for providing valuable feedback. Please contact our CashNetUSA Customer Service team and we will investigate this for you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

I really enjoyed how timely the service was between the online application and being contacted by a specialist. My info was verified quickly and my loan was placed in my account the very next day. Everything was explained simply in a manner that I could understand.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

Fast, easy, and pain free. Have already recommended several people. It remains to be seen if the payments are pain free but we shall see in time. The online application was easy and they kept me updated through email. The money was deposited in my account on the day they said it would be.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

I logged in and used my pre-approval code. My transaction was fast and easy! I did my application that morning and by the time I was off work my funds had been deposited into my account. I would definitely recommend a friend to use CashNetUSA!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

Was having issues logging in to site. Rep updated my email and sent a link so I could change password. Unfortunately, I never received email to complete process. I would like to download app on phone to be able to quickly look at my account.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

I was having a financial hardship and didn't know where I was going to get any money, I applied for the loan and it was approved, and I couldn't believe it. The process didn't take long at all, I am very, very satisfied with the service that I received and the money was in my account the next day.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

I needed a quick cash loan, short term. It was easy to understand the terms, I was happy with the payback amount and the time I needed to pay it back. I needed a same day loan, but was not aware I needed to apply hours earlier to receive it same day. I received it the next day which was still helpful.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 9, 2019

Regarding service at CashNetUSA excellent. It was so easy and helpful. The money was in the account the next day and it helped out so much. The application was easy. Great directions. The fees were very upfront and couldn’t be happier with the long process.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 8, 2019

I love the fact that it was fast. I just wish they had better options for payback payments. Can you divide the payments in two payments instead of one? It will work better for some but I love that I didn’t have to do a lot.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 8, 2019

The process was easy and quick. I was surprised at the speed I was approved and the easy nature of the forms. I like the online application so I didn't have to leave the house. I had the money I needed fast and I could get caught up with my bills after Christmas.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 8, 2019

Thank you. You helped me with keeping my PGE on. You approved me after I had been denied by dozens and dozens of other lenders. I was treated respectfully and given prompt attention. Very pleased. Thank you so much???

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CashNetUSA expert review by Lauren Fix

CashNetUSA is a payday lender that offers loans to consumers in the United States. It is a part of Enova International, Inc., a publicly-traded company in the financial sector.

  • Informative: Individual states have different laws about how much money you can borrow from a payday lender and how you must repay them. CashNetUSA provides all the relevant information for each state and a clear APR chart on their website.

  • Fast: Most people receive a decision about their application within minutes of applying. Once you’re approved for a loan, CashNetUSA works to get money to you quickly. In most cases, you can have access to money the next business day.

  • Easy application: You can easily apply for a loan online. The application requires basic information and can be filled out quickly.

  • Customer service: Customer service representatives are available to help you during extended business hours during the week and during more limited hours on the weekends. You can reach them by email or phone, or you can live chat with someone on their website.

  • Promos: CashNetUSA offers regular promotions and specials to decrease the cost of their loans. You can get emails with promos once you have an account with the company.

  • Best for: employed consumers who need cash fast.

Profile picture of Lauren Fix
Lauren Fix Auto & Finance Contributing Editor

Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars.

CashNetUSA Company Information

Social media:
Company Name:
CashNetUSA
Address:
175 West Jackson, Suite 1000
City:
Chicago
State/Province:
IL
Postal Code:
60604
Country:
United States
Phone:
888.801.9075
Website:
www.cashnetusa.com
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