Cashnet

Consumer Complaints and Reviews

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I applied for the loan and got an email and phone call saying I was approved - within 48 hrs they took $2200. If you got the scammers instead of the real office call Cashnet USA 1800 number found on the official website. Then call the police. Make sure you get the number from the scammers to report to the real Cashnet USA and for the police report. Then once you file the police report then call state atty general consumer protection. Hoping if enough of us do this we can get our money back. It is wrong and immoral what these people are doing and it needs to be stopped.

90 people found this review helpful

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We have a had a loan from CashNetUSA for sometime, because I take more out after I pay some off. The interest is not that high considering we have bad credit. I did a LOT of research before I took a loan out with them and noticed there is another company calling themselves CashNet... They are scammers... But CashNetUSA is legit... It is not their fault people are stupid and can not research before taking a loan out. Or because people believe when scammers call them... Be smart do your research, pay your bills on time, and you have no problems... Thank you CashNetUSA for being there when we needed you!!! Life saver...

95 people found this review helpful

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I normally wouldn't even write this review, but after reading the reviews of others, I needed to. CashNetUSA never asked me to put money on a card. The only fees involved were added to my account. And I verified my bank account, but not by giving them my login information. I am not sure who the people making those statements contacted, but it was not the actual company. Yes, interest rates are high, and if you pay it off early, you are much better off. But that is the price that comes with poor credit. Always check the security on any loan website. Do your due diligence. I have no problem working with this company, and will continue to do so.

6 people found this review helpful

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I was a very satisfied customer with CashNetUSA. I was a returning customer from when I was a payday loan person. When the installment loan was available to me I got accepted. I was able to pay it off early. And I would think if you paid something off early you're able to reapply again and get accepted. UNFORTUNATELY that didn't happen... Even though you may pay more in the long run of doing your scheduled monthly payments instead of paying less when paying off early. I HIGHLY RECOMMEND if you think by paying off early you're going to get a higher loan amount... DO NOT DO IT. You won't even be accepted no matter what amount of loan you're asking for.

8 people found this review helpful

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I applied online and declined the loan. They have me on auto dial and call me at least 8 times a day filling up my mailbox. I told them nicely to take me off their list. Their rep who called me only said, "** You" repeatedly for over 5 minutes. I figured I would keep him on the line only to waste his time. Perhaps he gets graded on time on the call. He said ** at least 2-300 times. Stay away.

9 people found this review helpful

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DO NOT. I REPEAT. DO NOT GET INVOLVED WITH THESE FOLKS FOR ANY REASON. THEY ARE DECEITFUL, DISRESPECTFUL LYING SCAMMERS. I would even be embarrassed to be an employee there. I borrowed and never missed a payment. Tried to pay it off... they wouldn't give me a total. They wanted to accrue more daily interest. I can only hope that the same treatment they give their customers comes back to each and every one of them personally. Scammers beware. Do not do business with these people.

15 people found this review helpful

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I came across this page: personalloans.guru and by mistake submitted an application. 3 hours later I received an email from CashNetUSA informing that my application was denied because my credit score was 502. I monitor my credit report daily via creditchecktotal and my correct score is 630 (which I informed on the application). Why you make a hard inquire in my report to give me a wrong score?

6 people found this review helpful

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These guys are crooks. They did not approve my request due to the fact that I was supposedly bankrupt. I was never bankrupt. Lies! I can prove it. They withdrew 7 credit points from my credit history and one hard request. STAY AWAY!!!

13 people found this review helpful

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They have that I owe them 1609.00. I do not owe this company any money. I have called and I was on hold and hung up on, and I called again. Nothing. This guy was very nasty because I was tell him about I do not owe this company and the is 3/17. I never got no loan from no company. Because I don't trust these company. Very nasty people and say they are taking me to court. Once again I do Not owe these folks no money. I never borrow any money of that amount. I ask them to send me proof that's when I got put on hold. This need to out of business. Trying to get money from People that don't owe them money. I say "Prove it. Give me paper work."

19 people found this review helpful

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I went to the CashNetUSA website to apply for a payday loan. On February 24, 2017 I was contacted via email by Samantha ** who asked if I was still interested in the loan. I said yes. She transferred me to the Loan Processing Manager Sean **. He said I was approved for $ 3,000 and the monthly payment would be 91.61 starting on April 25, 2017. Sean said CashNetUSA does things in two steps. First they deposit certain amount into customer account to which I would withdrawal and send back to him, he called this a trusting customer matter. He said to put the funds on Apple iTunes cards each for $100.00 and just text him the codes.

After completing this my account went into over drafted because of his transfer that my bank return because it was fraud. He complained it was a technology error that it would be fixed. But it was never fixed so I called Sean. He hung the phone up on me, now refuses to answer the phone. I was sent a contract and other documents with CashNetUSA logos. I called my bank about this fraud activity from this company.

35 people found this review helpful

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So I was in need of a loan fast. Kept applying places and eventually Cashnet called me. Said I was approved for anything between 1,000 to 15,000. I chose 1,500 because that's all I needed. They kept asking if I wanted to raise the loan amount. I didn't. They asked me everything from my bank info to my bank login info including security question answers. Me being naive and desperate I gave it to them. A day later the loan was in my account. I used about $800 of it and almost a week later the loan was REVERSED! Leaving me $700 overdrafted in my bank account.

I called them up and they put the blame on me telling me that I was attempting to commit fraud with their company. And that apparently wasn't even my loan. It was a verification deposit that was suppose to be returned. But nobody told me about that!! Then to top it all off, they changed my password to be bank login!! Gotta close my account and open a whole new one now. DO NOT TRUST THESE PEOPLE!

35 people found this review helpful

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I was told I could have a personal loan for 7000 dollars and they wanted 49 for insurance through Iphone gift card then they told me after that they wanted another 50 for low credit score. Then after that they wanted another 50 for processing documents. Now I have been sacked out of 175 dollars. They wanted another 100 for gov hold on money which I'm not doing. They want all money on iTunes card. I was stupid so watch out and don't fall for this scam. They're totally dishonest with you. They will keep trying to get more money out of you and call you, text you till you fall victim to them. Once you pay they have hooked you. Get out. Do not send any money through gift Cards. Go to your bank and get loans. Build your credit up and then get loan.

24 people found this review helpful

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In times of hardship, we seek instant solutions. This scam is very clever. David ** or Chris ** with a foreign accent with customer ID number ** and call backs seem legitimate. They will ask you for your user name and password to get into your online banking account to so called wire you verification deposits of $700 to $900. Then, they will ask you to Moneygram this verification money back to them in 24 hrs. Well, red flags were waving the moment the representative asked for user name and password. They will never need this to deposit money in your account or verify it. They will only need checking and routing number.

When I mentioned to rep that this sounds like a scam and I would report him to police, he sounded convincing and assured me this was the process because of all the real scams nowadays. Well, luckily I bank with a smart credit union and they locked my account. When I called them, rep reset user name and password and alerted me of this FRAUD from Cashnet.usa. Please don't fall for it. They will deposit funds as a so called credit, you would withdraw money, spend it or send it back to Cashnet.usa as a so called verification... only to realize that the deposit didn't clear and it was fraud. Now you owe bank that money plus fees and this criminal just beat ya outta hundreds of dollars.

24 people found this review helpful

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I get an e-mail from a Lewis ** with The Franklin Law Group stating I have an outstanding debt and I need to pay it or they will take legal action. The same law firm sent an e-mail about 2 months ago and it was sent by Terry **. I have never had an account with CashNet USA. They continue to harass people by sending e-mails like the ones I received. I will be contacting the BBB, Consumer Protection of the AG office, the trade commission.

13 people found this review helpful

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I never had an account with this company yet they continue to call me and now email me telling me I owe them money and I'm going to be prosecuted if I don't pay them over $800 and if prosecuted I will then owe them over $13,000. When they call they want me to give them personal info that need to verify. I've told them if I owe them money they can send me something in the mail and they refuse to do so.

12 people found this review helpful

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I've been receiving phone calls from a Houston, Tx phone number. Finally I decided to call back after getting a voicemail. I spoke to a Lesely **, who had a strong accent like she was from Pakistan or India. Lesely proceeded on telling me that a loan I applied for has now been approved and I was approved for $3,000.00. All I had to do was give her my email address so she could send over documents for me to review and once I reviewed them to call her back to continue the loan process. I did give her my email as I was curious so read these documents. The documents I received seemed legit and I called her back to advise her I was ready to continue the loan process. Here's where it started to not make sense...

I could hardly understand her. She kept interrupting me when I had questions about what she was telling me or about the loan in general and lastly when she was telling me how I needed to pay my first month "installment" or my first time narrowing from them fee, which was to purchase a reloadable iTunes card (because all they need was the zip code on the back) and to put exactly $139.00 on it and to do it right now so she could start the process. Or I could use MoneyGram and to go to a local Walmart to do either of these two things. She kept going on and on about how it was so important to get this done now! I finally told her I would have to get the iTunes card the following day and call her back. She proceeded to ramble on. After hanging up the phone with her I did some online research and seen all these reviews and comments!

This place is a total scam! Not only do they sound very sketchy but you can't understand a dang word they say! Plus, the email she sent me does not come from her direct email but from a cash net return email and her signature on the email gives very little detail as to who or what she is for cash net! I have yet to call back but I plan to call (tomorrow) and let her know I have read all about the cash net scams and if I continue receiving phone calls from them I will be enforcing my right as an American and reporting them! Please! Please! People be careful. Do not give them any minute of your time!

14 people found this review helpful

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They had me get a $200 iTunes card... then call back with the numbers with card. Then later on I got a call saying to pay another $350 to get my loan! UNBELIEVABLE! WHEN I TRY TO CALL BACK THEY FORWARD MY CALLS OR hang up on me. SCAMMED!

9 people found this review helpful

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I have had a loan with CashNetUSA recently and have ask them to wait until Monday to debit the payment amount from my bank account because this is when my direct deposit comes in and they said "Yes that's fine. Just send us proof that your direct deposit is on Mondays." So I did but they still hit my account on Fridays causing my bank account to go overdrawn. This is the third time in a row they have done that and it cost me $34 each time so over $100 in overdraft fees. I sent them an email about this and they will not respond, so now my account is overdrawn, I have no money until Monday to eat off of and I'm out of town. Would not do business with them again ever. Plus the high interest rates on the loan are a ripoff.

16 people found this review helpful

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Don't use them. When you call them they lie about how much it is to pay off the loan early. They took money out of my bank account one day early 2 times in a row. Now they claim that my latest payment was late even though I paid it through their system one day early. Luckily I only have one more payment left and that's getting paid off early and I'm done with this company. It is horrible.

12 people found this review helpful

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Can you or someone please explain to me what "YOU'RE PRE-QUALIFIED" actually means??? I am sick of receiving your ** in the mail saying that I am pre-qualified based off of my credit history and no additional credit checks are needed. I found that to be a lie and I did have to complete additional paperwork only to be denied and given a ding against my credit. This is complete BS and what I consider to false advertisement!! If I were already pre-qualified there should be nothing else to do other than submitting my offer code! Please take me off of your mailing list and reconsider how offers are made. Thanks for saving me the heartache of repaying at a 299% interest rate!! Being denied was probably more of a blessing than being approved!

19 people found this review helpful

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I have borrowed money from several different cash advance places including Speedy Cash and Ace. These 2 were GREAT and money was in my account within a FEW hours. Now with these clowns, they will approve you for a loan then TWO days later they will send an email saying your money has been sent to your account and should be in there the next morning. Next morning comes, NO MONEY. Log in to my Cash USA account and EVERYTHING has disappeared. No trace of my loan.

So I call and they say the lender CHANGED THEIR MIND at the last second. Never heard of such thing. Very poor business practices, and NO this was not a SCAM. I dealt with the actual company and an american voice over the phone. This is just how they actually do business. They tease you, kind of like if you win prizes on the Price is Right and the day you are supposed to get your winnings they say "NAH, we changed our mind." I have NEVER in my 56 years heard of a business doing this.

32 people found this review helpful

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This loan agency is fraudulent. They sent money to the wrong account and try to hold me responsible for sending money to the wrong account. After talking to customer service for almost 2 weeks when money was supposed to be in my account the very next day and talking to the bank come to find out they did receive the money back from the bank and want to investigate the bank which makes no sense because CashNetUSA are the ones who sent the money in the wrong account, after making the mistake they made they try to treat me with a nasty neglectful uncaring attitude as if it was my fault.

CashNetUSA needs to be investigated for not giving people the money they say they are approved for and after retrieving people's personal information name address and Social Security numbers trying to hold people responsible for things they did not receive and taking money out of people's bank accounts after not receiving anything they were approved for. This is stealing regardless of the fact they are licensed loan officers. They are still committing a crime of theft. I encourage anyone to rethink giving up your personal information to these people. You will regret it and I also hope the FBI look into the fraudulent acts that are being committed through CashNetUSA. People are taking out loans to start businesses, feed their families and pay the bills. We do not have extra money to be paying out for something that we have not received.

This is not right. This is totally wrong and they should pay for it and I hope and pray that people will get together and lawyer up because that's something that needs to be done and that is something that I will look into. Keep a eye on your identity because if they can try to steal money out of your account they definitely will try to take your identity as well. Something is definitely not right with CashNetUSA and they also need to take down the commercial on TV leading people to think that they can receive assistance so that they can take money out of people's account when they are already struggling or looking for outlet to start something new financially. Good luck folks and I wish you the best.

Do not use CashNetUSA and to you CashNetUSA you need to do better and you need to get better customer service and you need not to steal people's money. What you are doing is wrong and there will be a day that you will be investigated and stopped and will have to pay back every dime that you have stole from people. And to the workers of CashNetUSA how can you work for a company that you know is doing fraudulent business? How can you promise people on the phone that everything will be taken care of when you know what this company is doing? How can you sleep at night knowing the company that you are working for is stealing people's money? How would you feel if it was you? How would you feel if someone was stealing money out of your account that you worked really hard for, money that you never received but steals money out of your account just to make their pockets rich? How would you feel when you know you are already struggling and trying to make it that money is being stolen from you? How would you feel?

37 people found this review helpful

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I have used cash payday loans before but Cashnet is the worst company I have ever dealt with in my life. Before applying for the loan I called and asked many questions because I know how companies are about their "small print". The representative advised me it would be 37.00 per paycheck. I agreed that would be fine. I get the first bill and it is for over 100.00. I called and explained this is not what I agreed to and they basically called me a liar. Next I tried to make some sort of payment arrangements and was told that there were none available. They have been taking varying amounts out of my checking account every payday always more than 100.00. Granted this is my fault for trusting any online company such as this. I have learned my lesson but I would warn anyone that might be thinking about help from Cashnet. They will make your situation worse than what it already is!

When I called today after 3 payments my balance is more than what I borrowed in the first place and I have already paid them over 350.00. I think dishonest companies like this should be put out of business, because they prey on poor people and people stuck in hardship situations and offer them no help but more problems. That is not the kind of people I want to do business with.

36 people found this review helpful

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I am very upset by these people. For starters, They are trying to tell me I RECEIVED a loan Which, I never did receive. Now, they started my day by insisting I pay $890. For an unpaid loan, which I never RECEIVED. Or, they are sending a summons to my doorstep! I managed to talk the payment down, to the amount of supposed loan - Which, I cannot afford to pay - But, agreed to pay in an order to get information about this, supposed loan. Now, they tell me I must go to a MoneyGram place, to pay it! Here is the kicker of it, They refuse to give me any documentation on this, situation! Basically, telling me "We will see you in court!" Today, is the first time I ever, even heard about this!!!

36 people found this review helpful

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On Oct. 21 someone applied for a loan in my name with a account that didn't even exist. I called to let them know that this was not me. When I really needed a loan and I faxed them all the correct information and they denied me. How can you approve a loan that was fraud and deny me with the correct information. This company is FRAUD.

24 people found this review helpful

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When I applied for the loan I asked about paying more than monthly payment. I was told that would help lower my payment.. That was a lie. I paid 150.00 of 263. And they still took out 130.00 which equals 280.00 more than 263.00. Next time they took 263 for payment and 3 or 4 days later my pay off 719.00. Over 900. For 800 dollars.. after 3 months at paying 263. Plus 280. Plus 263.. So I say thieves and litters. Terrible business to use for a loan.

24 people found this review helpful

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This company overcharge more than other companies I've used. Your payment is never the same. They won't let you pay it off online if you're from Tn. is what I was told. The website is awful. Run from them if you can...

27 people found this review helpful

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Do Not Trust This Crazy fraud company. I can't even call them company, unprofessional and unacceptable. I was approved for a loan $750.00. Payment would be $65 to $75 a month. Then later I find they're taking huge amount $ from my account every week and that's not what I was been told when I spoke with fraud customer service. The only solution you must do - close your account immediately. This is scam. DO NOT TRUST THIS FRAUD. CASHNET MY **.

49 people found this review helpful

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Scammed out of 200.00. Applied for cash loan 2000.00. Was told to purchase 200.00 itunes gift card apple. I did. Stupid. Called back Calvin ** and he's been telling me "yes it will be deposited into your checking account". Well called back, he belittled me, began screaming and calling me poor and stupid. Sorry if my husband passed away from cancer and left me a widow. Been scammed for 200.00. I contacted apple escalation department gave them gift cards numbers and info. Contacted corporate family dollar where purchased, and attorney general PA and NY. This outfit needs to be stopped and fined. Thank you. I would like my 200 credited, that was my bill money.

61 people found this review helpful

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First of all we got an email from a guy named Johnnie **. He stated that we were approved for $8000. Then asked to make a MoneyGram to a guy named Phillip ** it didn't work. Then to do a Western Union to a Leon ** in the CT for the amount of $323.00. I tried to stop the Western Union but it had gone through. That was to be the first payment, but I told my hubby to get a loan, "you don't pay for a loan, not this way." Western Union couldn't do anything for me. Sent him a cursed email lol **. Tried to tell my hubby it was a scam. But it was done and we had been scammed. Lesson learned. Take care, I trust no one ever again.

58 people found this review helpful

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I received a phone call yesterday from a man name John. Claimed that I owe for a loan back in 2011, that I haven't paid. Said if I don't pay $1200.00 now, someone is coming to either my place of employment or my home to arrest me, and I should go to the local court right now. When I told him that this is the 1st I've heard of this and that I don't believe I owe anything, his reply was, "They looking for you now." Later that same day I get a call from a lady named Jessica ** that just reads out a reference number and says, "Consider this your notice. They out right now looking for you to arrest you."

Today I received a call from John again. I asked him to send me copies of the documents, his reply was, "What documents. You owe us and are going to be arrested for fraud." When I tried to explain to him that I have already spoken to an attorney, he started yelling, "Give me his number. I want to talk to your attorney. Give me his number now." This is totally a scam. I have been told that no one is coming for me, and they just want information so they can take money out of your account. The statute of limitation in CA is 4 years for breach of contract, and there is no fraud. Now these scammers are trying to call my family members. I was told I can sue this company for $1000.00 per violation of the Fair Debt Collection Practices Act. And calling family or friends, saying you're going to jail for a debt, are all violations. Please people don't do business with this company. They are scam artists!

70 people found this review helpful

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Please out there that are trying to get a personal loan do not go to this Cashnet usa company. They are the worst company ever. They charge 300% of interest that instead of helping out they will sink you more. Stay away. The worst personal loan company EVER.

38 people found this review helpful

CashNetUSA Company Profile

Company Name:
CashNetUSA
Address:
175 West Jackson, Suite 1000
City:
Chicago
State/Province:
IL
Postal Code:
60604
Country:
United States
Website:
https://www.cashnetusa.com/