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CashNetUSA
CashNetUSA
Overall Satisfaction Rating
4.73/5
  • 5 stars
    912
  • 4 stars
    82
  • 3 stars
    15
  • 2 stars
    5
  • 1 stars
    41
Based on 1,055 ratings submitted in the last year
SHOW RATING DISTRIBUTION

CashNetUSA

ConsumerAffairs Accredited Brand

CashNetUSA is one of America’s leading licensed online lenders and a top choice for consumers looking to handle financial emergencies. CashNetUSA offers three types of products in over 30 states: payday loans, installment loans and lines of credit. Since 2004, CashNetUSA has been trusted by more than 3 million hardworking people.

Why Customers Choose CashNetUSA:

- Apply online 24/7 — anytime, anywhere

- Instant decision — receive an immediate funding decision*

- Fast funding — Cash by the next business day**

- Quick & reliable online application — without affecting your traditional credit score***

- No hidden fees or paperwork — all terms and payment details are clearly laid out before your sign

- Dedicated U.S.-based customer service — available 7 days a week

*Not all loan applications or extension requests are approved. Due to state and verification requirements, not all applicants for online loans will be eligible for instant approval by CashNetUSA or third-party lenders.

**CashNetUSA and third-party lender funds are generally deposited via ACH for delivery next business day, if approved, by 6 p.m. CT Monday to Thursday, and Sunday.

**Your FICO or Vantage scores are not affected by applying.

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A-BBB Rating
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2649 CashNetUSA Consumer Reviews and Complaints

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2 featured reviews
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Page 1 Reviews 1 - 30
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 21, 2019

I was very pleased to know I could reach a human being and not just an automated system. The representative answered all of my questions thoroughly and was very clear about the information that was provided. I would gladly recommend service to friends and family.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: March 20, 2019

Forced to take bigger amount then I wanted to. When I took the loan my limit was 500. I needed to take 250. I did that and was sent right back to the amount I needed so I thought it did not go through. It had so I ended up requesting it 2 CS got 500. I did not like that and I had no option to change it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 20, 2019

Surprised I had it in the bank the next day very please ed. It was very easy. You just had to do what was asked. And you could pick when you wanted the date to pay them. I would recommend this to any of my friends.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 20, 2019

Great service, no hassle, quick and easy pre approved means your ???? It only takes about ten minutes. Get your credit the same day or the next day deposited straight into your bank account if you get pre approved. I recommend you take action of a great opportunity.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 19, 2019

It was great and very good service and very much helpful with with my application. I’m happy with the results and the service. I would tell everyone to about this and recommend them to everyone who wants a loan. Great service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 19, 2019

Top of the day to you, I hope, this message, finds you, your family, and your loved ones, well. The service was fast, and they committed to their word. This helped me out of a very uncomfortable situation with my slumlord, of a landlord. Homelessness isn't for anyone, and when you have a landlord running an illegal transitional house, it creates more homeless individuals, and they don't get "Real" help. "Thank you" for having congruency, and integrity with your word. Have a blessed, and terrific day!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 19, 2019

Awesome. I was surprised. I didn't think that it would go thru or that it would happen in such a quick and timely manner. It was quick and really effective. Now my girlfriend wants to apply. She is really like me in awe of the quick blessing that was presented to us especially at a time like now. Grateful we are still not believing this has happened.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 16, 2019

Great customer service. The agents l spoke to were outstanding! Agents were very helpful with all the information needed to complete application. Highly satisfied with the process. Would recommend to family and co workers. Very easy process and everything is explained.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2019

A little confusing on approval process and not a lot of questions answered through process but I am happy with the result. I had to call twice to get answers. The computer said I qualified but the wording said no.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2019

It was harder to get information from my bank than getting my loan. Doing the application online I had no trouble with it. They requested information, I got it from bank app and sent it in. Was approved online and received the money next day. It was easy. Screen s as ve on my b as no app was hard ... never done it before.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2019

I’m a single mom who came from the country to the big city to help out my daughter and her husband while she waits for a heart/lung transplant. Long story short, a trip to the emergency room led to a diagnosis of colon cancer for my daughter. After a month in the hospital, we are home with a future of a lot of trips to the cancer center and the family car just won’t hold up without some much needed attention. CashNetUSA made that possible with no extra stress. Just BAM, "Here’s your loan!" Thank you so much for the hand up.❤️

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2019

Receiving my loan was extremely fast without hassle... Very happy I took the time to fill out application. Was able to pay extra and off on my overdue bills. I would recommend CashNetUSA to every and anyone looking for a loan. I thank CashNetUsa for giving me another chance in getting a loan.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 14, 2019

The application process was fast and easy. They had my money in my account the next day by noon. The re payment process is easy. Customer service is very friendly and helpful. Thank you CashNet. Guy you all are great.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 13, 2019

Pleasant experience, Due to my income it's nice to have somewhere to turn to help you get by, Tried to get loan from other sources but no luck, Wanted to pay bills so I would actually have funds to live on for the month. Thanks.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: March 13, 2019

I’m on disability and found myself needing a little extra money after my check ran out. So I got a small amount of cash in a little less than 24 hours with easy pay back terms that I could easily afford to pay off as soon as my check gets in.

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Rated with 1 star
Verified Reviewer
Original review: March 13, 2019

My hours were cut at work. Almost my whole paycheck is supposed to be a payment to these guys. I've got kids to feed. I reached out many times explaining what happened and asking for my payments to be lowered temporarily and they won't budge. Very upset disabled veteran here!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2019

Excellent service for my loan and it was a very good experience because I didn’t have to wait for a long period of time and it was in my bank account immediately for the loan amount to be deposited and thanks to your loan department for handling it and its very professional customer service. Thanks for your service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 10, 2019

It was the best and easiest tool. All of two mins to get approved. I didn’t think it would be so quick but was just waiting on actually getting the money is the longest part. Two days is long time but in reality it’s faster than any bank.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 9, 2019

This was a very convenient form of getting a new loan. Very easy and efficient. Thank you for great customer service. And no hassle getting the loan. Great job. Customer service very positive and polite. Hats off to you. Looking forward to doing business with you again in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 9, 2019

I love the way CashNet let you know what time to expect your funds and if there is a problem with the bank they will let you know instead of having you wondering what going on. I can say that I Love me some CashNet.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 7, 2019

Live support customer service was Awesome. Quick, helpful and willingness to help answer any and all questions. Easy to contact and quick response by calling or emailing. They also follow up with emails. Very professional and accurate with valid information contains your loan contract.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 7, 2019

My experience was great. The money arrived the next business day. Everything was self explanatory. I was able to do it online. The forms were easy to read. I also had the choice to speak to a person if needed. This is my first money loan and I'm looking forward to dealing with money loan in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 7, 2019

I was counting on my income taxes to pay some debt, and get current on bills. But the state of California said I owed them money from 2014 and intercepted my tax refund. So it left me In a pinch. This service helped out a ton!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 6, 2019

I took out a small loan to test how things work. Just like advertised. Great process and very easy to follow. Response was almost immediate. I was quite impressed. Wonderful service, thank you, Cash USA. I will definitely use you again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 6, 2019

Great experience. So quick and easy. This was a personal loan. Hopefully, my pay record will allow me to borrow another $2500 as I needed $5000. I would recommend your company to a friend. I am starting a nonprofit and may need assistance at a later date. Thanks.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 6, 2019

It was so easy to navigate and understand clearly what my terms and payments would be, I have recommended to family and friends to use this company if ever in a need of a short term loan. I will consider using CashNetUSA again. Very happy to have found you. Thank you again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 5, 2019

Man, I didn't know what to do. My bills got out of hand and I was left thinking I wasn't even going to have a car to live in. I was on my last day, my last hope, and CashNet got me the money I needed to consolidate my bills and keep me from living on the street. They were fast and really helped me when time meant everything to my life. Thank you CashNetUSA.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 5, 2019

Everything that I experienced was very pleasurable, fast, accurate and also not very time consuming. I needed the money very badly. Been out of work for a little bit and my rent was due. If I didn't get this loan my family would have to be out on the street. So again I appreciate it. Thank you and have a great day!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: March 5, 2019

I was very pleased with the loan and the online application process is very simple and you get an answer quickly. Thanks so much for the wonderful experience. I will definitely recommend this to all friends and family. I couldn't be happier and this loan helped me out so much.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 4, 2019

The representative on Chat was very helpful and made the process very easy. The process was quick, efficient and easy to maneuver. I appreciate the time they took to make sure everything was done correctly and successfully completed. Would recommend to others who needed a quick loan.

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CashNetUSA expert review by Lauren Fix

CashNetUSA is a payday lender that offers loans to consumers in the United States. It is a part of Enova International, Inc., a publicly-traded company in the financial sector.

  • Informative: Individual states have different laws about how much money you can borrow from a payday lender and how you must repay them. CashNetUSA provides all the relevant information for each state and a clear APR chart on their website.

  • Fast: Most people receive a decision about their application within minutes of applying. Once you’re approved for a loan, CashNetUSA works to get money to you quickly. In most cases, you can have access to money the next business day.

  • Easy application: You can easily apply for a loan online. The application requires basic information and can be filled out quickly.

  • Customer service: Customer service representatives are available to help you during extended business hours during the week and during more limited hours on the weekends. You can reach them by email or phone, or you can live chat with someone on their website.

  • Promos: CashNetUSA offers regular promotions and specials to decrease the cost of their loans. You can get emails with promos once you have an account with the company.

  • Best for: employed consumers who need cash fast.

Profile picture of Lauren Fix
Lauren Fix Auto & Finance Contributing Editor

Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars.

CashNetUSA Company Information

Social media:
Company Name:
CashNetUSA
Address:
175 West Jackson, Suite 1000
City:
Chicago
State/Province:
IL
Postal Code:
60604
Country:
United States
Phone:
888.801.9075
Website:
www.cashnetusa.com
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