LoanMart Reviews

Having worked with their representative, Cynthia, I can confidently say that she was fantastic. Her customer service was exceptional and significantly contributed to the smoothness of the process. Despite the annual percentage rate being on the higher side, the overall interaction was satisfying, which is why I have returned to LoanMart. I had a loan with them before as well.

Given my experiences, I would certainly consider using them again if the need arises. Rating the experience overall, I'd assign it a definite 5 stars, a reflection of the superb service provided by Cynthia. However, due to the cost factor—particularly the high fees—I'd rate the price aspect a 4. Overall, LoanMart has proven to be a reliable choice for me.

Furthermore, while LoanMart mentions that you can refinance your loan after a few payments, I've now had my loan for nearly six months and each time I inquire about refinancing, they consistently tell me to wait another month. This recurring during-call directive has been disappointing.

While the service and interactions with the loan officer were great, the unresolved issues with auto-pay and refinancing hinder my overall satisfaction. Thus, considering these ongoing frustrations, I'd rate my experience with LoanMart around a 4 out of 5.

During the process, I had to upload documents like pictures of my car, the license plate, my ID, and I also had to mail them my car title. I recommend Loanmart, as my experience has been satisfactory so far. I've only made one payment through automatic payment on the phone since joining.

Overall, I rate Loanmart highly, although the fees make it a bit less attractive. Uploading documents was easy, and I would rate that aspect highly as well.

The loan was contingently approved. LoanMart had to confirm that I shipped the title. They provided the label for the shipping, so it didn't cost me anything, but in my opinion, I should have just been able to send a picture of the title instead of having to go to the UPS store and ship it to them. However, as soon as it was scanned at the UPS store, then my loan was approved and the funding was in my bank account the next day. At first, I was skeptical of using LoanMart because I didn't know about them, but now that I've used their service, I would tell people that they're a trustworthy company.

What I particularly liked was the ease of meeting their requirements. All I needed to provide were my pay stubs, a picture ID, and some photos of my vehicle and the title. It was so straightforward, and I didn’t even have to present my car in person.

As for how this experience impacted my life, it was significant in easing my financial load, making LoanMart an option I'd readily recommend to friends or family. It’s a very good place to borrow money.

The entire process was conducted online, which worked out well for me. I found their website fairly easy to navigate, even though I'm not particularly tech-savvy. While it did require me to upload quite a few documents, the task was manageable. The customer service, particularly my interaction with Louis and others, was commendable.

I had a pleasant experience, and I perceive LoanMart as a good company to work with. Based on the quality of service and ease of their online platform, I'd likely give them a strong rating. In terms of cost and fees, while not perfect, they were reasonable considering the industry standards.

I worked with a few representatives, and although I can't recall the exact names, everyone I interacted with was fantastic. There was this agent, Victoria, who truly stood out with her helpfulness. I'm not certain of her direct connection to LoanMart, but she seemed to be a consultant or some kind of partner.

Overall, the experience made my life considerably easier as I had car repairs to take care of and I was able to get the money I needed quickly. I now recommend LoanMart to friends and family who might need a loan, sharing with them the seamless and easy experience I had.