TitleMax Reviews

When I borrowed the money from TitleMax, I went to the initial store and the rep who assisted me was very professional. She told me it would take a couple of minutes to get the thing done and I walked over next door. By the time I got back, she had the paperwork there for me to sign. So, I was in and out very promptly. Then, I went back when I thought the loan was due and talked with another representative. She was the manager and she was very professional, too. She told me that the loan wasn't due yet and she told when it was due. But I went ahead and made a payment anyway. Also, I wanted to get more money than they would actually loan, but I know the truck is very old and I understand that the policy comes from higher-ups. Other than that, the service that I got in that store was impeccable. Every time I've been in, it has only been the two girls and they're jammed up. But they're good at what they do.

Initially, I filled out the information online. I had done two title loans prior. So, I put my driver's license on my application. We went through the whole process, and then I only had a copy of my ID. I didn't have my driver's license with me. The rep told me I had to come back the next day. We had to redo it all together because of that one thing. So, the next day, I went back, and the woman was even nicer than the woman before. We got along very well. She was very sweet, helpful and kind.

I drove past TitleMax multiple times in my life and they are the only title company that I know anything about. Applying with them was really easy and self-informative. My rep was named Kiki and she was awesome. She knew that I was very new to pawning a title, so she gave me step by step of everything. She was very helpful. I showed them my ID and proof of address. I used the power bill that I was able to pull up on my phone. Then Kiki took pictures of the vehicle from all around it, front, sides, and back, just to get a picture of the body of it. She got the mileage on it as well. Everything was good. They came through for something that I really needed to take care of and the payments were very easy to deal with. I had to pawn the title on the truck because there were a lot of different little things that needed to be fixed on it and the loan helped me out. If a friend is thinking about getting a loan with TitleMax, I'd tell them to go for it.

I previously had a loan before TitleMax and this is my third time with them. Initially, I noticed them around the area and decided to stop by. So far, I have gone to three different locations and each location was pleasant. They are very good with keeping communication and providing all the information that you need moving forward.

I’ve seen TitleMax and heard about them and then, I needed it all of a sudden. I checked it out and now, I’m a repeat customer. I got a car title loan and the process went smoothly. It took about 30 minutes and that’s on the high side. One time, it was probably a little longer only because I needed a loan before I got the title back. The reps were able to do it, it's just that they had to figure out what to do and how to do it. But other than that, I wasn't upset or mad. The money was directly deposited into my bank and I’m happy. I’m unhappy when I have to pay it back, but it is what it is. It's not that I don't have credit, it's just that I have no money when I need it. And as a contractor, sometimes I need a cash advance to pay for certain things and it helps me get through to the next job we're doing.

Ashley in the Kingstree branch is awesome. She goes over and beyond for her customers.

At first I was very indecisive until I went to the store and got my loan. I will recommend Titlemax to people who needs a loan. Personal or car loan they'll help you out. Trust me these are people who want to help you.

My experience was great on Saturday. She was very knowledgeable and could answer any questions I had with no issues. Amazing Customer Service and I didn’t feel bad about needing stop by for help. Being to pick a payment plan that works with my budget was a plus. And having different options and being approved for more than I need is a bonus.

This is my second time going in and both times were amazing. The people are kind and sweet. They are very patient and I truly appreciate it. So if you use Titlemax their awesome people. They take care of there people. I got a title loan and a flex loan and they got it done.

The experience was professional at the Store. The work was completed within half an hour with all the details.at 7:05 p m. The ref. No. And letter was given. However MoneyGram at the retail next door didn't have details and refused to pay. I contacted TitleMax next day who then told me it wouldn't have an issue. I went and they gave the cash next day. The rate of interest seems quite high. And I would prefer a print out of date of payments and installments.