Speedy Cash Reviews

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Edited by: Jon Bortin

About Speedy Cash

Speedy Cash is licensed to operate in multiple states across the U.S. (including Nevada, Oregon and Washington under the name Rapid Cash). It provides payday loans, installment loans, title loans and lines of credit online, over the phone and in stores. Speedy Cash claims to have served over 10 million people since 1997.

Pros
  • Get funds in as little as a day
  • Online and in-store services
  • Loans from $50 to $26,000
Cons
  • High APRs

Speedy Cash Reviews

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    Page 8 Reviews 1035 - 1235
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 22, 2017

    Awesome service, very prompt and on time. I could not ask for anything better than what they promised. I would fully recommend it to everyone. Also I can't thank them enough for the trust and the benefit of a doubt. Thank you so much. Merry Christmas. I look forward to doing business with you in the future.

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    Verified purchase
    Punctuality & SpeedOnline & AppProcess

    Reviewed Dec. 22, 2017

    Thank you. It was so easy to apply and get funds. The application took no time at all. And I had the funds the next day. Speedy Cash is easy, fast and a pleasure to deal with. The entire process was a breeze. Thank you Speedy Cash for making it so easy.

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    Verified purchase
    Customer Service

    Reviewed Dec. 21, 2017

    Prior to loan defaulting, I contacted company to set up an extended payment plan. Company continues to deny to set up a payment plan over a month later after defaulting. I want to pay but can't pay all at once. I would prefer to get email contact info for the corporate office to set up a payment plan to pay off my default.

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    Speedy Cash
    Response from Speedy Cash

    Hi Blake - Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 15, 2017

    There has been a couple of times I stop by to pick up my loan. The girls there are very rude. I didn’t say nothing my first visit thinking they might be having a bad day. Yesterday I stop by and they are rude. They look at you like if you are low and interrupt you to talk among employees of personal problems and then come back to you with the look like if you are borrowing from them. I felt very uncontrollable second guessing myself if to ever come back here again with Downey Speedy Cash office???‍

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    Speedy Cash
    Response from Speedy Cash

    Hi Karina - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business since 1997 by making sure we take the very best care of our Customers and their financial needs. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Customer Service

    Reviewed Dec. 15, 2017

    Speedy Cash Houston, TX: I did an application over the phone with a representative. I was approved for a 500$ reservations loan. I signed all loan disclosure papers also received a confirmation number for the 500$ loan. Was told to go to location for money pickup and then was told in-store I'm only approved for 150... Why if all info that was giving over phone is the same as what I gave in-store. I will call customer support about this matter as well. This is misleading... What happened to the loan contract of 500? I would appreciate a response.

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    Speedy Cash
    Response from Speedy Cash

    Hi Chantel - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. We would like to discuss your concerns, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed Dec. 15, 2017

    I called the customer service center and spoke with Rashad. I tried to explain to him I had applied online and was approved but couldn't understand how the system worked since this was my first time ever using a loan program like this. I needed to know what was the maximum and what did I needed to do if I wanted to pursue a higher loan (in payment installments). He wouldn't let me start to say anything when he was already assuming what I meant and talking over me. He was in a rush to brush me away uninterested if I was satisfied with the information he was providing was correct or helpful. I felt disrespected when he raised his voice after I told him I didn't appreciate him talking over me. I asked him "Are you trying to help me or you just want to be right?" I asked to speak to his supervisor and he did not of course. He transfer me to do a service and then that was it. What a horrible first experience. Made me scared of your company.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business since 1997 by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Customer ServicePrice

    Reviewed Dec. 14, 2017

    They have Bad Customer service. They does not have good payment options as always. They charged too much interest and they keep charging your account. This is ridiculous. I am very dissatisfied with the service.

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    Speedy Cash
    Response from Speedy Cash

    Hi Mj - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. Please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Customer ServiceStaff

    Reviewed Dec. 13, 2017

    I received that I had taken out a $300 loan through this service which I had never done. When I called customer service to deal with this issue and reported as a fraudulent account they refused to let me speak to a supervisor and told me that they would tell me when they were done and transfer me to the fraudulent account unit. They were very rude and not very good at all and handling the fact that someone else took $300 out of my name and they're trying to hold me responsible for it.

    I would never borrow money in general but I would never borrow from them. They have absolutely horrible customer service and I will still continue to try to dispute this fraudulent account. It is especially irritating considering what little information I did get from them. Pretty much told me I did not even have an account that they could find. It's all so ridiculous that they need all this personal information to look up my account but they said that the account number that they assigned it is useless. Their business practices make no sense.

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    Speedy Cash
    Response from Speedy Cash

    Hi Barbara - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-877-336-9392. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 12, 2017

    Very friendly and very helpful staff on the phone and at the store. Although Inconveniently located for me I still would recommend to anyone who needs a payday loan fast. I had a few miscommunications with them but above all they were helpful enough to give me what I couldn't get anywhere else. Thank you Speedy Cash.

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    Verified purchase
    Online & App

    Reviewed Dec. 12, 2017

    I did the process online and the online application was easy to fill out. Just waiting for the money to be sent to my account. The money should be applied tomorrow the next day at the latest.. So far I am very satisfied with my experience with Speedy Cash. At this point I have nothing else to say. Thanks!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 10, 2017

    This was my first. Is it to Speedy Cash (Gardena) and service was friendly. We were all greeted as we entered the door and the line moved quickly. No long wait for a Saturday morning. I picked up my money with no hassle and I am happy to be a new customer. Thank you Speedy Cash!

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    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed Dec. 9, 2017

    I would recommend them to everyone. They are top notch no complaints very friendly. Always on time if you need a reliable service and reputable company you can't go wrong with these people. They take care of you from start to finish very fast very dependable extremely easy to fill out the app and had an answer in seconds. Money was in my account within 24 hours. If you are looking for a loan I highly recommend this company.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 9, 2017

    Awesome doing Business with you!!! It is nice to know that we can rely on this SPEEDY CASH when you need it! I am amazed by the speed of receiving the cash that I need. :) Thank you so very very much!!! Well, I hope that next year you folks will offer more benefits or Business with us!

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    Verified purchase
    Punctuality & SpeedProcess

    Reviewed Dec. 9, 2017

    The process was quick and easy and receiving the funds was super efficient. I applied in the afternoon and the money was in my account the next morning. I haven’t reached my payment date yet but am guessing that payback will be just as painless. Just the help I needed with the holidays!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 8, 2017

    The associate was patient, informative and kind. My money came quickly and exactly when I needed it. I will recommend this site to a friend who may find themselves in a pinch like I just did. My phone had shoddy service and the associate was calm and helpful. Very appreciated.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2017

    My Experience was excellent. The girl who helped me was efficient, courteous, friendly and very professional. She explained EVERYTHING that she requested from me. e.g. License, etc. why she needed it, who would see it etc., etc. I would definitely recommend this service to others... with no hesitation. Thank-You! For your excellent customer service.

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    Verified purchase
    Price

    Reviewed Dec. 7, 2017

    You all are very efficient and that is why I continue to use Speedy Cash. The interest you charge on paying back is very reasonable. I do wish I could increase the amount I am borrowing. There has been a few times when I needed an extra 100 dollars. Rather than 300 that is provided.

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    Verified purchase

    Reviewed Dec. 5, 2017

    My experience was great. I just need to know what date I should expect the funds to be in my account. Keep up the great job. I will definitely tell my friends and family about your site. Thanks again. This loan will help me pay a bill and be able to have a little Christmas for my babies. Thanks again Speedy!!!

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 5, 2017

    Thank you for the type of quick loan I'm seeking. Just paid off bank loan for a car. Trying to enhance my borrowing power. Most long loans are way too high interest rates. While yours is manageable. Looking to re-establish my profile. If my rates are even lower hoping to do more biz.

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    Verified purchase
    Staff

    Reviewed Dec. 5, 2017

    Everyone that I talk to and so very professional. They seem to care greatly about what you want need. I believe that they are fair in all that they do as far as with me they have always been fair and I greatly I would also appreciate this company being here in my time of need and I will recommend it to my family and friends. Great company.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 4, 2017

    I am very satisfied with the company. They make things easy to handle. Never had any issues with their process. The one time I had to call and ask questions, the lady in the office was very friendly and professional. I'd recommend them to anyone needing a little extra cash.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2017

    Applying is super easy and once you are a customer, reapplying is just a click away! I love how many options there are to receive your cash. The representatives at each Speedy Cash store are always so helpful and courteous. I usually don't have to wait too long and on my way within minutes!

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    Verified purchase
    StaffProcess

    Reviewed Dec. 3, 2017

    Everyone I spoke to, and the online process, as well, was awesome. Thank you for all your help getting my consolidation plan going. I have finally made it to a point where I can get my finances under control, but just needed to pay off a little bit more - so I applied for an installment loan and payday loan and everything was easy and smooth. Now I can pay off one debt much easier. Happy holidays.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2017

    I been borrowing money on and off from Speedy Cash for about a year now and so far the service has been courteous, promptly fast and consistent! I would definitely recommend Speedy Cash to borrow money in a short amount of time! I suggest you visit Speedy Cash for your cash needs. Thanks.

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    Verified purchase
    Customer ServiceOnline & App

    Reviewed Dec. 2, 2017

    The app is great, I often pay early and re-borrow and the app makes it so easy and simple to use. I had to call customer service just once on a expiration date issue on my debit card and they were courteous and got it taken care of. Thank you.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 1, 2017

    I have recommended a few people. Speedy Cash is quick and convenient. No hassles. I will always go to Speedy Cash for my loan needs. They make it easy and simple to get my money. Plus when I recommend my friend I get 25$ my friend gets $10. Thanks Speedy Cash. Go to Speedy Cash. No gimmicks. Easy to get a loan.

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    Verified purchase
    Staff

    Reviewed Nov. 26, 2017

    I'm unsure of the name, but I believe it was Gwen? I applied online and completed my application with her. She was a very nice person and very easy to talk to. She answered my questions that I was unsure of and was very patient and professional about it. Even though I didn't get loan this time, I would still recommend a friend.

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 25, 2017

    Great company to deal with. They are very quick approval and deposit into your bank account. They are really a great company to do business with. If you need to borrow money on a short term this is one of the best to deal with and I highly recommend them.

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    Verified purchase
    Online & AppProcess

    Reviewed Nov. 24, 2017

    I was pleased with doing my online application for a loan with Speedy Cash. The process didn't take long and it let me knew right then I was approved without search a long wait time. Almost of all my money was in my account the very next day. I really appreciate the business with y'all.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 23, 2017

    Good fast approval. Only wish they had a after hours engine to accurately approve loan and issue money. Sucks having to wait when you really need it especially if you need it right before the holidays. You would expect speedier contract closer. Especially since my interest on the loan is the same and not prorated on the time of possession.

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 23, 2017

    It was fast, and it was nice to be approved. Your site was easy to use, too. I don't know what else to tell you because I didn't speak to anyone. The only thing I didn't like is that I couldn't delete any of my old debit card and bank information.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2017

    I like that they are fast, easy, and always reliable. When you need them they are there. Thanks again for all that y'all do. They make the application process and how short of a time it takes to get approved and receive money in a very timely manner. Very awesome service.

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    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed Nov. 23, 2017

    Speedy Cash is fast and simple. Once applied the next loan online is the best. Having the app is the easiest! They don't ask for much in order to start the loan. When applied through the app you can either pick up the money, have it direct deposit, or put deposit on the OPT CARD. Very convenient.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2017

    I have used your services several times and each time it's very easy to understand and work. I have only called once and the person I spoke with was very helpful. This is great when you in a pinch and need that extra cash right away. I would recommend to anyone.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 22, 2017

    They live up to their name... Speedy indeed, I was able to get the money I needed the next day. Also talking to their customer service rep was a pleasant experience. He was friendly and helpful. The money is expensive, but I'd recommend it if you are in need of cash in a hurry!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 22, 2017

    Great customer service and very helpful. The Speedy Cash rep on the phone was so helpful and walked me through the online application process. It was fast and I was able to pick up my cash from the nearest Speedy Cash from my house. Thank you Speedy Cash and staff. :)

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2017

    User friendly website and no hassles. Money was in my bank in less than 24 hours. Thank you for the great service in my time of need! I had been on several payday loan sites prior to finding your service. Legitimate lenders who made my financial needs their priority.

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    Verified purchase

    Reviewed Nov. 21, 2017

    I had an awesome experience. I spoke with someone in customer service. I would recommend to a friend to use. If I have the opportunity I would definitely use it again. I had a few questions and they were answered correctly and got the answers I needed. The process is to try to get a loan and there is hardly no wait.

    .

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    Verified purchase
    Staff

    Reviewed Nov. 20, 2017

    The gentleman I spoke to is very helpful but I really feel like you guys screwed me. I didn't accept the loan. You guys put it in my bank account and I was already overdrafted so now I owe you guys two for $300 plus I'm still overdrafted in the ** Bank.

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    Speedy Cash
    Response from Speedy Cash

    Hi Jennifer - At Speedy Cash, we take your feedback and concerns seriously. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed Nov. 19, 2017

    I have never been asked so many questions. I sent everything but still no cash even through I did everything. My friend helped me to do the application. She put everything in right. Received email saying cash would be there in 2 days. On Friday no money in my bank.

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    Speedy Cash
    Response from Speedy Cash

    Hi Sherya - We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed Nov. 19, 2017

    For being my first time doing all the application online it was a very pleasant and stress free experience. All of the Representatives that helped me were professional and very kind. I was able to receive a loan offer with no headache. I would recommend this company to anyone looking for a helping financial hand.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 19, 2017

    I am pleased with the quick customer service, they called a few mins after I applied online and had the cash ready for pickup within minutes. Very friendly and answered a questions I had promptly. It was easy to apply and I have never had such a good experience with a payday loan service.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 18, 2017

    Thanks Speedy Cash. You guys are quick and easy. Really helpful. Definitely will recommend to friends and family. Thanks. Staff is very friendly and knowledgeable and they're quick to answer any questions you have. Overall Speedy Cash is 10 out of 10. Hope this review will bring more customers. If you're looking for a payday or installment loan look no further. Speedy Cash is the place to go.

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    Verified purchase
    Customer Service

    Reviewed Nov. 18, 2017

    It was easy to apply and get an answer. The only thing that was an issue was having to wait the weekend for the money to be deposited. I would recommend Speedy Cash to my friends and family if they were in a bind.

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    Verified purchase
    Customer ServicePunctuality & SpeedProcess

    Reviewed Nov. 18, 2017

    Thank you so much! The process was super easy and fast! I've tried other places and they want you to send in all kinds of paperwork and then claim they never got them! Ugh! Not Speedy Cash! All I did was answer a few questions and that was it! I got my money the next day! I will definitely recommend this site!

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    Verified purchase

    Reviewed Nov. 17, 2017

    Speedy Cash has been there for me when I needed them most. I was in a car accident and was out of work for a while and they worked with me until I was able to go back to work. They didn't hesitate when I needed to renew my loan. I would recommend them to any of my family and friends.

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    Verified purchase
    Customer Service

    Reviewed Nov. 17, 2017

    Personally I like to use Speedy Cash. It has been a reliable source for me every time I'm in a tight spot. And receiving the money is really simple because you can pick it up at a store or have it deposited in your account. Not to mention the customer service is great well from my experience. I highly recommend Speedy Cash!

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    Verified purchase
    Staff

    Reviewed Nov. 16, 2017

    Best place I ever used, most friendly and customer friendly!! :)) Would recommend to anyone that looks for a good loan!! :)) Plus a place to pick it up in Huntsville Alabama if need be, or somewhere else if need to, I get a loan every month no problem. They are great!! :))

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 15, 2017

    Overall, good. Hard to figure out final instructions. However, I am very impressed with the customer service and relatively quick decision process. Perhaps you could make it easier to complete the final application piece. Also, FYI, your phone system incorrectly asks for a 9 digit SS number rather than an 8 digit one.

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    Verified purchase
    Punctuality & SpeedProcess

    Reviewed Nov. 15, 2017

    You're very awesome and very fast. Saved me in a pinch thank you, the application process was simple very pain free. Came back with a decision in minutes and got my money when I needed it. Yeah, thought I was going to lose my car but thanks to Speedy Cash I was able to save it.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2017

    Just wanted to let you know that there is an awesome staff at this location. There's always a little snack or drink available while you wait. The speed of service is great, with so many agents at hand all the time... you never wait too long. I really rather go to this store than any other location.

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    Customer ServiceStaff

    Reviewed Nov. 12, 2017

    They told me I qualified for a loan for 6000 dollars, so that's what I accepted so I could pay off some bills. Chester told me I needed to go to Walgreens to get a voucher for 300 dollars to prove that I could repay this loan every month. I didn't understand how that would work but being desperate and thinking that this was normal, I went and took 300 dollars and bought 650 dollar Steam cards and sent him the codes from them. He told me when my loan got deposited that they would deposit the 300 dollars back in with it, so I waited a couple of days.

    I called him 2 days later and he told me that the money couldn't be deposited because I needed to pay a waiver wire fee of 700 dollars to have the money released. I didn't have the 700 dollars because I had just spent 300 dollars on those stupid cards which should have gone to bills. So he told me that they would pay half of it if I could come up with the other half. I told him I didn't have 350 dollars so he said he would send me a check for 399 dollars and I should take it to Walmart and cash it and then buy 400 dollars worth of prepaid cards again to pay the waiver fee. This didn't make sense to me so I asked for my original 300 dollars back and told him to cancel the loan. He told me I couldn't get the money back and I received a check for 570 dollars the other day. I did not cash it but I did call the number on the check from a payment processing company.

    The representative told me not to cash the check if I didn't recognize the customer who sent it. I'm not a business so there should not have been anyone paying me for anything. I tried to call and text Chester to ask him about it but he won't call back. I know this guy does not work for Speedy Cash and I've contacted your fraud department already and the FTC about this scam. The emails looked legitimate and the address on them was yours in Kansas so someone is scamming people under your name. I wish I hadn't been so stupid but being desperate took over my practical side. I hope someone catches these thieves soon before they take someone else's hard earned money.

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    Response from Speedy Cash

    Hi Jerri - We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. We take the issue of fraud and identify theft seriously. Anyone falsely representing our Company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602 or visit our online Security Center for warning signs at https://www.speedycash.com/security-center/.

    Verified purchase
    Staff

    Reviewed Nov. 11, 2017

    You people waited till the 11th hour to do my second review, and now I have to wait till Monday to receive my loan. I'm not happy. I stayed in touch from morning till the evening on Thursday. Can't believe you people... I needed the loan on Friday, no I'm not happy...

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    Speedy Cash
    Response from Speedy Cash

    Hi Francis - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 10, 2017

    Easy to work with. Fast approval process. Was very impressed with service provided. Will definitely use again. May step up to the installment loan next time since the process was so quick and easy this time around.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2017

    The customer service representative that called me. Was very kind and knew what he was doing. He was able to answer my question. Check on my account to make sure that the right account number was listed. What more can I say? But Speedy Cash is speedy. They mean what they say.

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    Verified purchase

    Reviewed Nov. 9, 2017

    I needed a short term loan due to emergency Vet bill. I went online and applied. The website was so clear and easy to follow. I applied and approximately three minutes later had my loan. I applied after six pm and was approved. Thank you so much. This loan takes the pressure off on how to pay the Vet.

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    Verified purchase
    Customer Service

    Reviewed Nov. 7, 2017

    This company has helped our family... They are ready to help out whether or not your credit is less than perfect. They are best at customer service! When asked for repay options they have several... Again number one in my book! Thanks again Speedy Cash for allowing me to get my loan online!

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 6, 2017

    Thank you very much for personal loan I received in my account. It came right on time and I anticipate repaying back. Thank you so much for being there in a time of need and look forward to doing business again with Speedy Cash. I will let everyone know it works.

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    Verified purchase

    Reviewed Nov. 6, 2017

    I'm not a fan of payday advances or loans, however Speedy Cash does make it easy to borrow and easy to repay. To continue borrowing is even easier if you create a account with them. Repayment fees are in the industry standard amount. If you need a payday loan is recommend them, even if you're not located near a branch they offer direct deposit and debit/credit card repayment.

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    Verified purchase

    Reviewed Nov. 6, 2017

    Well I have get anything and I even can not get in my account. It very sad that this has to be like that or that you guys can't send me any info about why I can't get in my account. It would be nice if you guys did let us know before you did something like this.

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    Speedy Cash
    Response from Speedy Cash

    Hi Hugo - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed Nov. 6, 2017

    I been using Speedy Cash for a few months now. They are GREAT. I would recommend them if you ever are in need of cash. Very reasonable & accommodating especially if you need more time to pay back your loan. Keep up the great job. So glad I found them...

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 5, 2017

    I took out a title loan and some circumstances occurred that I wasn't able to pay my monthly payments and needed more time while looking for another job, but anyway I didn't know until one night while visiting my old neighborhood that a truck came to repossess my vehicle while we were still sitting inside it. The tow truck driver pulled behind my vehicle and started to let the tow - bars down to put under my truck to tow it, so I started up my truck and proceeded in reverse then stopped so I could find out what was going on. He speeded forward out the lot to the corner. At this time I didn't know what was going on but started to figure it out when my friend that was on the passenger side started saying that he is trying to repo this truck with us in it, are you serious? He drove off then I started driving around the neighborhood. Everywhere I went he was following us.

    It became a high speed chase through the Altgeld Gardens and Golden Gate Community. We were jumping curbs, going across the grass, running stop signs with him chasing us, blowing his horn, flicking his lights while yelling pull that ** over while still chasing behind & on side of me. I jumped on the expressway driving recklessly seeing if he would follow & he did endangering the other drivers on the Bishop Ford Expressway from 130th to 159th St. I then exited on 159th slowing up with him on my bumper. I then pulled in the driveway so my passengers could safely get out then I exited my vehicle walked to the edge of the driveway to confront him about the situation.

    Before I could get close to his truck he pulled a few houses down in the street hollering, "That was some hell of some driving, you better keep a full tank of gas cause I'm going to catch your ** when you least expect it", so I hollered back, "Pull back & get out the truck now cause you involved people that don't have anything to do with this when you tried to get my vehicle while we were in it. Cause you figured if you got it on the tow bars we would exit it but someone could've got hurt during that whole ordeal". To make a long story short, so this is the measures and people that Speedy Cash hires to come for your vehicle when you are $288 dollars behind in your payments & they haven't heard the reason why you are late on your payments. They are sending out threats and willing to cause a person harm, so I have a right to really defend myself and my passengers do too, & Speedy Cash is to blame for their strategy.

    Updated on 11/28/2017: After the first incidents there were three more following that one. The tow truck driver followed me to a friends house and after we drove to the back of the driveway, the tow driver drove around my friends wife car onto the neighbors driveway and proceeded to the back reversed letting the tow clamp down until my friend stood behind the truck and started yelling for him to stop the truck and exit his driveway. The tow truck driver stopped and said, "I'm gonna get my truck." I walked up to the driver and showed him the paper that I was sent for the 11/29/2017 deadline to pay the two month amount or else my loan will be in default. He immediately said that dont mean a thing but said it in cursing words and stated he's gonna get it before and even after then.

    So after these and more several threats almost to the physical point. I have not paid yet. I dont think any person would after trying to be bullied and physically stalked to do so. Of course they are going to distance themselves from that type of element, but I'm going to call them just to hear their response & see if we can come to an agreement, but not if he continues to harass me. My employment involves delivery and I haven't been able to work because of this situation and have fallen behind on my other bills like rent, groceries, etc.

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    Response from Speedy Cash

    Hi Xavier - The experience outlined is not reflective of the core vision and values of Speedy Cash. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 4, 2017

    Honestly, the best place to get quick cash for any type of emergency. Very helpful for those stressful moments in life. And they have high approval rates. I'll continue to use Speedy Cash for the payday advances. The customer service was exceptional and fast. And with a location so close by what more can I ask for?

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    Reviewed Nov. 4, 2017

    You are the only ones that showed that I was retired from working and allowed me to granted me a loan anyway. Thank you. I would tell all my friends who need money to fill out your application and you would most likely help them. I am very happy with the posse. Thank you.

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    Punctuality & SpeedOnline & AppStaffProcess

    Reviewed Nov. 1, 2017

    Excellent efficient service, thanks. Online app is great, website is a little complicated but nothing serious. Processing time is fast. Deposit time is very rapid. Not so many connections to other lenders from their site (no bait and switch) so the idea of keeping it confidential is great. Again thanks very much.

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2017

    Very pleased with service. Online experience was great, forms are easy to read and fill out. I will have used other services but not satisfied with overall experience. Speedy Cash rates are extremely low. Direct deposit very fast. I will refer anyone to this service. Location are convenient and staff are friendly. Thanks for your services.

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    Reviewed Oct. 30, 2017

    I used the online process to secure my payday loan. The website was very easy to navigate and the email responses were very fast. Once I arrived at the location, the checkout time was under 5 minutes. Most excellent. (You also have the option to have the funds direct deposited which is also very user-friendly.)

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    Customer ServiceStaff

    Reviewed Oct. 28, 2017

    I went online and filled out an application and my loan was approved very fast, but when I try to sign back online to sign Doc. I was having a problem because the form kept coming up with a different name (Linda **) my wife? After calling back and talking to two different CS person they could get it fix until I spoke with the third CS person, she went way out of her way to correct the problem with my information in your system and after about 20 mins. she was able to correct it, that is why I gave Customer Service a mark.

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    Punctuality & Speed

    Reviewed Oct. 27, 2017

    I was having a hard time this month and was unsure what to do. A few things had happened this month that made it impossible to be on time to pay bills. So I went searching for loans online found Speedy Cash. I was impressed how fast the loan was approved and in my account. There are two things that I was not impressed by which were the loan amount I received could have been a little higher. The other thing is I look for coupons everywhere I shop. I found many coupons for Speedy Cash but none of them worked? Overall I am really grateful and would definitely recommend Speedy Cash if you're ever in a bind.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    They always get the payment on the due date, and I am able to redo the loan again right away. I have never had a reason to call customer service, or worry that the money would not be in my bank when they said it would be. I really appreciate the service they provide.

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    Customer Service

    Reviewed Oct. 26, 2017

    Out of all the times I needed help you were there to help me when I needed it the most. My husband passed away and it so difficult to catch up so I wanna thank you very much. So I have tried cash advance from cash checking place in Jackson. That was lack of customer service, so rude and right now anything helps so again thank you very much for helping and approving me in my time of need.

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    PriceStaff

    Reviewed Oct. 24, 2017

    When I first used you guys, you were the only people who were kind enough to give me a loan. My truck had tore up pretty bad and was going to cost me 1200 in total. That was the only car I had and I tried everywhere to get a loan due to my credit being low. I was not able to. I had almost give up. Then I seen a email from Speedy Cash payday loans and figured I'd try. And to my amazement you guys helped and have been helping me for a year almost now. Thank you so much.

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    Reviewed Oct. 23, 2017

    Someone took out a loan and used my debit card to repay the loan. I contacted Speedy Cash and disputed the charge. I don't have an account with them. I've never took out a loan. The customer rep Elizabeth told me I'm out of luck and I should contact my bank. Why was someone able to pay their loan with my account. I'm filing a claim against speedy cash.

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    Response from Speedy Cash

    Hi Deion - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-877-336-9392. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response.

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 23, 2017

    It's was sensible for me to apply online and got my results in less than five minutes. It was great application. It didn't take long at all. I love the fact you send reminders a few days in advance on when payment is due. It also help after kept making my payments on time it gave me a opportunity for a bigger loan.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2017

    The process was very easy to navigate for the loan. The funds were quickly available. The person I spoke with on the phone for information was very friendly and helpful. It has been a very good experience. I would recommend this company to my family and friend should they have the need.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 21, 2017

    I was very impressed by the efficiency and speed of the order and the email communication as the order was being processed as it went to my bank account. I will definitely apply for another loan after this one is paid in full. Could you please let me know where your local offices in the city of Sacramento, California or west sacramento, elk grove or Roseville.

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    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Oct. 20, 2017

    Great place to get payday loan fast and easy service. Customer service is nice on the phone and quick to reply to emails. I would recommend it to anyone who needs a quick payday loan. The app works good and secure easy to download and use on mobile. I live in Oklahoma. Just wish they had a store here even though your money is deposited the next day which is awesome. It would be helpful to some to pick up their money at the store.

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    Punctuality & SpeedProcess

    Reviewed Oct. 20, 2017

    I received a small loan just when I needed it. The process was easy, and the time it took to actually see the money in my account was fast! I applied on a Monday and the cash was in my pockets by Wednesday! I appreciate the service I've received so far and I would recommend a friend any day! If you are considering a loan speedy cash is the way to go!

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    Customer Service

    Reviewed Oct. 18, 2017

    Thanks for the funds, it's times like this when we need a little help, places like Speedy Cash that don't give you the run around. Simply fill in the questions and get a quick yes or no and when needing an answer to a doubt someone will answer your call without redirecting you somewhere else. Thanks for help.

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    Punctuality & SpeedOnline & App

    Reviewed Oct. 18, 2017

    They were helpful fast and easy. Less than 5 min they approve you on the spot. I didn't get the loan I wanted but hey something is something and they were helpful. I would recommend to others. I applied on the website and it was easy and fast. Not difficult at all.

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    Punctuality & Speed

    Reviewed Oct. 17, 2017

    Thank you for your services. It is really helpful for me in difficult time. Life is not a straight line, sometimes people need some help to overcome their obstacles in front of them in order to step forward. You did. That help me a lots of times. Thank you for your believing in me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 16, 2017

    Good evening. My experience with Speedy Cash has been a great one. Customer Service is a five star on my list. The Customer Service Representatives at Speedy Cash are patient and respectful. Everything is on point from the first phone call to the signatures to close an agreement. Thank You Speedy Cash.

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    Punctuality & Speed

    Reviewed Oct. 13, 2017

    My experience was awesome! It was easy and fast... no hassles like the other places. I would definitely use Speedy Cash again and would definitely recommend it to anyone in need of cash. Thanks so much. You are definitely a lifesaver. Knowing that I can use you again if needed is great.

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    Punctuality & SpeedProcess

    Reviewed Oct. 12, 2017

    I am very grateful for your loans. It has helped me out tremendously! I just wish the amount lended would be increased! The whole process is easy and deposit is fast! I wish there was more of a date change available in case emergency comes up and you need to change your due date.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2017

    Very fast and effective application and approval and good customer service. I am a return customer and will be for Future needs And had a great experience with paying and making arrangements on my loan As well as great customer service and customer Service Representatives helped me through the process. Thank you Speedy Cash.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 11, 2017

    Very fast payday loan. Everyone on phone was very nice. No hassles and I got my loan fast. No trouble signing any documents on my mobile phone, really helped me in a crunch. Plus my credit is not that great and they helped me anyway and didn't ask for any collateral at all. I will use service again.

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    Customer Service

    Reviewed Oct. 11, 2017

    When you are in need of some quick cash, this is the place to go to. No hassle at all. Fill out your information and get the answer in seconds. There's no doubt that this would be a great choice when all you need is some quick cash. There is no bothersome phone call to friends or your job. You just get approved or not.

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    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Oct. 11, 2017

    I just needed a little bit more prior to a trip I am making. The application process was very easy and the approval came quickly. When I repay, they will take their money on my payday. That easy. When and if I need another loan the requirements are very easy to understand and if I have questions I can also call. The website is accessible via phone or computer. Thank you Speedy Cash!

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    PricePunctuality & SpeedStaffProcess

    Reviewed Oct. 11, 2017

    Fast. Hassle free. Spent less than 10 minutes at store after being approved online. Friendly tellers. The whole process was easy and super fast. I'd recommend people to complete application online then head into location to pick up all your funds. They also offer electronics that you can pay off at a great price.

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    Punctuality & SpeedProcess

    Reviewed Oct. 11, 2017

    Very quick and easy application process. Very much appreciate the fact that I don't have a lengthy process to go through. Many websites that I applied to did not approve me for even a small loan. You approved me for a small payday loan even though I would prefer to get a larger loan to pay off some bills. Thank you for your help.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 11, 2017

    Great service. It's fast and easy. You get your money literally the next day. Love it!! Never had a problem applying for a loan, and the fees are pretty reasonable. I would recommend Speedy Cash to my friends. Not sure about the customer service because all of my transactions have been online.

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    Online & App

    Reviewed Oct. 11, 2017

    I was very pleased with how smoothly this transaction went. My loan was deposited and available the next business day. The application was very easy to fill out and it only took a few minutes to verify my information and approve my loan. I would highly recommend Speedy Cash to anyone looking for a short term loan to help out with unexpected expenses.

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    Verified purchase

    Reviewed Oct. 10, 2017

    Speedy Cash helped me in a time in my life when I had no other recourse. Although the fees are higher than I anticipated having to pay, I am truly grateful for the loan. Thank you for your service and the ease of the loan process. I most certainly will refer your company to a friend who may find themselves in a similar situation.

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    Customer Service

    Reviewed Oct. 10, 2017

    Every time I visit a Speedy Cash store the customer service is great! I haven’t encountered any issues with Speedy Cash and have been a customer for over a year now. They are great with providing a payday loan when you need that extra cash at that moment! Customer service over the phone has been excellent as well! Keep up the great work!

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    Verified purchase

    Reviewed Oct. 9, 2017

    Speedy Cash was great in allowing me a loan. Approval and funds were received in no time. The payback amount was acceptable and not overly inflated. Was a great fix in a hurry, when I needed it. Didn't kill my check with a high payback either. Definitely recommend Speedy Cash.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2017

    My bank checking was overdrawn due to emergency and health and SpeedyCash was there to help. I really appreciate the site and customer service team. I would not only recommend Speedy Cash to a friend but will do in future if ever needed again. I just hope to open up one in Sacramento.

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    Customer ServiceOnline & App

    Reviewed Oct. 9, 2017

    It was the most easy and amazing experience to request a loan from SpeedyCash. Everything was just fill the requirements and it took seconds to get an answer. Totally Amazing! The App work absolutely perfect! I will definitely recommend SpeedyCash to my friends and family. I know they will feel the same way I feel too once they try their service. Thank You SpeedyCash!

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    Customer Service

    Reviewed Oct. 7, 2017

    I'm new here. And I endured some missed communication. That need to be addressed. Speedy offered me to receive money quicker than Tuesday 10th. So, they offered me to come into the store. Type in a zip code and nothing comes up. Like this company doesn't exist. I wonder if I would even receive a direct deposit on Tuesday. NEED TO DO BETTER!

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    Response from Speedy Cash

    Hi Toshumba - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Reviewed Oct. 6, 2017

    I got a loan for 300 and didn't look at all the details until after I got my loan. It automatically comes out every paycheck and is 13 installments of $76. A total to pay back of 993.01... almost 700 goes in their pockets. I've never felt so ripped off and will never get one of these loans again. I can understand 500 or 600 for me to pay back total but almost a $1,000... are you kidding me. Never again. I will not recommend them to anyone and urge everyone to not use them.

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    Response from Speedy Cash

    Hi Aaron - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Please feel free to call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2017

    Today I called this company to inquire about how I can refer another customer. The customer service agent I was dealing with was very nice but didn't know much about the company policy. I guess the supervisor got irritated with answering all her questions, that she just got on the phone. This supervisor was by far the most sarcastic and immature personnel I've ever dealt with. She stated, "You're lucky that you even got a loan, especially when you're past due." I was never aware that my account was past due, I am always on time with my payments. It's automatically withdrawn out of my account. When I asked to speak to her supervisor, she couldn't get her on the phone. I called back and spoke to another representative who advise me my payment was still begin processing this is why I was never notified for late payment. When I tried to look up a corporate complaint number, it's the same customer service number.

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    Response from Speedy Cash

    Hi Regla - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business since 1997 by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2017

    It is always fast and easy to get a loan, whether it is through the store or online. In the store, the customer service team is always friendly. They are non judgmental and always willing to work with you if you need more time paying back a loan. Thanks for your help!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 1, 2017

    The place was quick about helping. It was fast and easy. I'd refer people to them and be glad to do business with again. Very helpful and customer service was quick and easy process. I like the helpful answer all questions and help find a good loan for your needs. Other place was turned away but here they treat their customers as if they know you. Very respectable and professional with the job.

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    Process

    Reviewed Sept. 30, 2017

    Really like my experience. Applied online and was approved right away. Didn't really speak to anyone because the process was easy. There were two choices to get your money, was either go into a store at a specific time or you get it direct deposit into your account the next morning. I sure got it in my account the next morning.

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    Price

    Reviewed Sept. 18, 2017

    I really appreciate the reasonable interest rate that you have on your loans. Also the convenience of paying the loan back. I would recommend Speedy Cash to my friends if they needed a quick loan and an easy process. I will continue using Speedy Cash for my emergency cash needs.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 15, 2017

    I will never apply for a new loan with Speedy Cash. I paid my loan off but I wanted to get a new Payday loan and they declined my application. I've been a loyal customer. I always pay my loans off and make my payments on time. They never have to call me to remind me my payment is due. They increased my credit limit 2 months ago, and today they declined my application. So they just lost a good loyal customer, I'll take my business elsewhere.

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    Speedy Cash
    Response from Speedy Cash

    Hi Kaletha - Thank you for sharing your feedback. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    Speedy Cash is a fast and easy way to apply for and get funds. The process is simple and has a great and easy to use website. It explains each step clearly and lets you know you are on track. This is great for folks like me who aren't very comfortable with computers yet (working on it!). Thank You for making it so easy to use.

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    Staff

    Reviewed Sept. 11, 2017

    I was very disappointed to learn that not any of my bi-weekly payments were going toward my actual loan amount. At the end of September I will still owe 845.00, and the rep I spoke with had the nerve to offer me 6 more months to pay that off... WHAT A JOKE AND RIP OFF. I blame myself for not reading more into the fine print, but yet listening to the person that gave me the loan. I should have figured something was wrong, when he quickly handed me the pen to sign my life away. I will never use this loan company again nor will I recommend it to anyone. It would seem that companies nowadays would try being more forthcoming considering Facebook and other types of media of its kind that people have access to express their experiences worldwide with a push of a button. Signed Very DISSATISFIED!!!

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    Response from Speedy Cash

    Hi Wendlyn - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. If you would like assistance, please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2017

    Now you wont take my info. I filled entire box and says submission failed. Bull. My name is Chuck ** long time customer since 2016 in 2017. Me and son due to my leg amputation get Speedy loan every month. Pay back 3rd Wed every month. Get permanent SSI disability and always great. Everyone say, "Hi. Welcome." Speedy loan great every time but this time, got phone calls, 37 times went on my email. Saw Speedy loan preapproval 3000, 103 a month, 36 months.

    First guy sounded like Saman **. He gave name said, "Yes guaranteed for all your loans. Thanks for coming to Speedy Cash." Goes right to deposit my loan B of A in Upland CA. My bank because of frauds doesn't accept loan money wire. I said, "Why cant go Speedy Cash Montclair CA on Moreno street and get?" Then he said could pay 200 and go Walmart pick up. Said amputee. Whatever, then he said, "Do you have family member account uses Speedy loan?" Said yes, then everything changes. He said now qualified 5000 for 168 a month. Be done in 40 minutes. Said need son's bank to accept wire funds. So after several more calls and to my son I drive 100 miles to his work to go bank, then they call back say we need to send 1200 dollars and, "You need to send right back. Don't try and take money not pay."

    We didn't understand but since Speedy loan ok, then again all Thurs said 40 minutes so they send 500 and my son say has to go Walmart sent back? So he does, then they say at 4,30 pm is it in bank yet. Say no then 5,30 it is sent back. Pouring rain. Said should get Fri morning. All day Fri same thing then at 3pm say need to send 1000 and only sent 400. We tell them. They say have to split up 100 and 300 loan to pay off so again 5,30 Fri night said should be in Fri night. Well call sat 9,30 am verify now blocking all our calls. Only picked up when saw our number Thurs. Fri, because it will say the number is not in use then they call right back.

    We both have title 300 loans out at this time. I have main guy Samn **. I guess never understood but got Allen from San Juan Capistrano 38 times. Speedy Cash then on other calls hang up then calls us. Sean from Kansas called 6 times. He's on the loan and approval ** and now that number blocked. I'm got 10,000 link in and I'm going to tell them what you did to me. I got title loan. Going repo for only 1500 for 10,000 car and said, "Thank god Speedy loan going to save car guaranteed today." So what's wrong?

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    Response from Speedy Cash

    Hi Chuck - Thank you for sharing your feedback. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    PricePunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 4, 2017

    Easy quick loan. Helped me out when I really needed it. Interest is high, but beats losing your job. I will continue to use as needed. It would be nice if we could pay monthly instead of biweekly but an agreement is an agreement. Lots of ease in using the online app.

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    Punctuality & Speed

    Reviewed Sept. 4, 2017

    I have always been satisfied with using Speedy Cash but for some reason being that my payment was due Saturday, Sept 2, and instead of letting me pay it on Saturday it was taken, by 7:30 am that morning. Almost like I wasn't trusted to pay my bill on time, very discouraging.

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    Response from Speedy Cash

    Hi Antoinette - Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Sept. 4, 2017

    I love the service I get with this company. The service is great and they were there when I needed a loan. When I needed to make payments over 4 months they worked with me. So I am very happy and have friends that are with Speedy Cash, also. Thank You.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2017

    My payoff date had come and gone and instead of closing out the loan for full payoff. You continued to debit my account for cab fee without me refinancing. When I questioned this working with customer service rep she said loan was not due at that date even though I offered email proof of. She then stated the next payment was for only cab fee when it was for the full amount trying to cover I suppose. It should also be explained that only within three days of cab payment will any funds you pay will go to the principal. I think you should be able to pay toward principal anytime between payments.

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    PriceStaff

    Reviewed Sept. 2, 2017

    When I was in a bind Speedy Cash was there for me. I referred one of my friends to Speedy Cash but they were not able to help him due to his bank being an online bank. I also wish that my interest rate wasn't so high as well due to the fact that I have made my payments on time.

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    Punctuality & Speed

    Reviewed Sept. 2, 2017

    Your name Speedy Cash means what it says. I did my application online and go to the store and show my I.D. and confirmation number and I have my cash. How fast is that. I like that no line no wait. Even though the parking lot be full I walk in and walk right back out.

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    Punctuality & SpeedProcess

    Reviewed Aug. 30, 2017

    Speedy Cash has helped me with making sure my daughter got to college with no problem. The process was easy and fast. The money was deposited into my account the very next day and I was able to get my daughter what she need to school. Thanks Speedy Cash for being there. When everyone else told me no you were there to tell me yes.

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    Staff

    Reviewed Aug. 30, 2017

    Great service! I have been a customer for 6 years and always am satisfied! I highly recommend Speedy to anyone who needs fast access to cash and is looking for a company who is fair. Cheap rates, easy to apply and quick approval. Thank you Speedy! Awesome awesome awesome!

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    Punctuality & Speed

    Reviewed Aug. 24, 2017

    I scheduled a partial payment and did so days prior to when it was due and when my funds hit my acct. They took payment out on that day which was 2 days early and it wasn't due. Caused me an NSF fee because funds were to be distributed the scheduled day.

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    Response from Speedy Cash

    Hi Sean - At Speedy Cash, we take your feedback and concerns seriously. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Punctuality & SpeedStaff

    Reviewed Aug. 22, 2017

    Speedy Cash has lived up to their name. They are truly fast! When I need funds, I can depend on Speedy Cash. Thank You for making my life much easier. My experience with Speedy Cash and friendly staff has been excellent. If I needed the money Speedy Cash gives me the option to come into the store and get the money today or have it direct deposit to my account.

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    Punctuality & SpeedStaffProcess

    Reviewed Aug. 22, 2017

    It was a fast and easy process and had the money need the next day. Great process. It took less than ten min and I was very pleased with the process and notice of approval was immediate. I will recommend this loan to friends and family. The customer services is great and friendly and very helpful.

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    Staff

    Reviewed Aug. 20, 2017

    I had to go in to get my money because it was a Friday and I needed it on Saturday. They were very nice and considerate of my needs. They even changed my due date to make sure it would not go through in the middle of night before my check deposited.

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    Reviewed Aug. 19, 2017

    I am so grateful to have the opportunity to request a loan online and get it right away. Especially in an emergency it is very convenient. I would definitely and most likely recommend Speedy Cash to a friend and relatives. Only if they knew how quick they can request a loan.

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    Staff

    Reviewed Aug. 18, 2017

    It is excellent and awesome that I every work with no problem. You have the best employee working with customers like me. Keep up the good customers service. I wish the company like Speedy Cash was like you to get a loan ASAP they can in your hands. Thank you!

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    Reviewed Aug. 18, 2017

    So I have made 3 payments so far. The first one was way more than they was asking. The next two was what they was asking. Now my loan payment has increased by 150 dollars and they are saying I'm defaulting... Don't use them! I'm going to have to get a lawyer...

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    Response from Speedy Cash

    Hi Olivia - At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Reviewed Aug. 18, 2017

    I have been a customer since December 2016 and I have nothing but the best to say about Speedy Cash! Thank you for coming through for me! Speedy Cash delivers to a "T". When they say they will have the funds deposited the very next business day, it is peace of mind for me.

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    Customer Service

    Reviewed Aug. 17, 2017

    I recently got a letter from Speedy Cash about extended loans. The requirements are too high for me. Even though I do have another loan at another place and paying it off. I hope soon I meet those requirements to get approved. Looking forward in the future. I am happy with customer service.

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    Customer ServicePunctuality & SpeedOnline & AppStaffProcess

    Reviewed Aug. 15, 2017

    Customer service is excellent. Everyone is always helpful and kind. The application process is very very very quick and easy. I've completed the process both online and over the phone. Cash comes right away. I would definitely recommend Speedy Cash to anyone in need of cash immediately.

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    Verified purchase

    Reviewed Aug. 13, 2017

    I wish they give me payment options when or before my due date. At least twice a month. It sucks that I have to pay in full all at once. I just wish they would give me more options and time to pay it off. But other than that I have good experience with you guys.

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    Verified purchase

    Reviewed Aug. 12, 2017

    It was an excellent experience. Did most of it on my mobile phone using the app however chose to go in person to pick up. The mobile app is very easy to do very quick and the people at the closest location to me which is on West and Jackson Keller were very professional.

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    Punctuality & SpeedStaff

    Reviewed Aug. 11, 2017

    Thanks for making it quick and easy to access funds when needed in a pinch. Your store locations are very polished and your staff are helpful, knowledgeable and professional. Keep up the great work and thank you for being there for me always. You are the best and I appreciate the great service.

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    PriceOnline & AppStaff

    Reviewed Aug. 10, 2017

    Great online app and easy to use/convenient. Good people at the store. The only issue I have the rates are in line with most check loan businesses but a lot of them offer the same amount of loan 350 with 55 dollar interest once a month and not every payday which is every 2 weeks. The average trouble free customer which is me needs a break on the interest. Please consider. Thanks.

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    Customer ServicePriceOnline & App

    Reviewed Aug. 7, 2017

    Very easy to apply. The app is easy to use. Can extend due date. Always get an email before payment is due. Interest rates are a bit high but when you are struggling it is nice to know that there is some help available. Especially if you have not so good credit and nowhere else to go.

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    Punctuality & Speed

    Reviewed Aug. 6, 2017

    The process to obtain one of these loans is easy & quick. I found the website also easy to navigate. I also like the fact that you can obtain cash or use direct deposit. It's also very easy to re-apply for new loans. I am wondering why you are not setup to make loans in Florida.

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    Punctuality & SpeedOnline & AppStaff

    Reviewed Aug. 5, 2017

    The application process was very fast and easy. Loan approval was received quickly and I was given the option of same day pick up of funds in store. Staff in store were friendly and professional every time and always help me out quickly. I have recommended Speedy Cash to friends many times!

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    Staff

    Reviewed Aug. 4, 2017

    I think that it is a great company. They have help me get through so tough times and the people are amazingly sweet when I had questions. I would definitely recommend Speedy Cash to anyone that has fallen on hard times or just need. A little bit of extra cash in their pockets.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 4, 2017

    Love Speedy Cash. Perfect for the type of loans I need. The customer service is always very helpful and friendly, and they even allow me to extend the due date every time which I find helpful at times. The interest is fair, not more than what I would expect. Thank you Speedy Cash.

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    Online & App

    Reviewed Aug. 3, 2017

    Overall, I have had good luck with Speedy Cash. I have been using you for a few months for short term money solutions. I apply and sign documents through the app, the money goes into my account, and the payments are deducted automatically. The fees are on the lower end compared to other companies like you. It would be nice to get a "free" loan after so many, like a punch card. But, I don't know how that goes with encouraging lending/borrowing practices.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Aug. 3, 2017

    Customer service was great and they were very friendly and helpful. They helped me in a timely manner and were very polite. They answered all my questions and made me feel at ease with getting a loan. Plus the referral program is amazing. I have already made an extra $50!!!

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    Staff

    Reviewed Aug. 2, 2017

    Speedy Cash does not handle things well. Instead of turning over the loan to a collection agency they were quick to serve me with court papers. The person who served me disclosed the information to a third party as to the reason I was being served. Then just left the papers on the front door step in which anything could have happen to them. Then I would have had a judgment entered against me because the person failed to hand them directly to me. Stay away from Speedy Cash, they are by far the worst loan place I have dealt with.

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    Speedy Cash
    Response from Speedy Cash

    Hi Jenna - At Speedy Cash, we take your feedback and concerns seriously. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Price

    Reviewed Aug. 2, 2017

    You have a great processing system, but your interest rates are way too high. The financial needs traps us into accepting your rates, but reality sinks in after a few payments, when you don't see the loan amount is increasing instead of decreasing. I'm hoping to finish this loan sooner than expected. That's my opinion, hopefully you can make some adjustments in the near future.

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    Response from Speedy Cash

    Hi Jose - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Feel free to call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 2, 2017

    The two women in your Flamingo Jones store were very rude, did not answer any questions I had about doing loan in store, was told just do it online. I wanted to know about other loan options and was told I don't know what you’re asking. I was asked several times for ATM card.

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    Response from Speedy Cash

    Hi Terry - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business since 1997 by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed July 31, 2017

    Great help when I needed it. Super fast with several options as to receiving payment and paying loan back. I Would definitely use them again. Being able to take care of everything online made this a much more pleasant experience than having to go to store and stand in line.

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    Customer Service

    Reviewed July 31, 2017

    In the past few months I have had situations that required extra money to pay certain bills. Initially I contacted Speedy Cash online and the application process was simple and I received a positive response in only a few minutes. Since the initial loan I have had a few others online and I've also have picked up at a local office. Funds have been deposited as stated. Speedy Cash has made things easier for me knowing that I have somewhere to go in my greatest time of need.

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    Staff

    Reviewed July 24, 2017

    The loans help me out when needed, its very helpful. All I have to do is bring my account and it’s verify to make sure it’s me. The only deal I have is when you do Friday you have to wait until the following business day, which I forgot, but other than that Speedy has been very helpful.

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    Reviewed July 22, 2017

    Funny reading rave reviews about Speedy cash, well here's one that isn't. Been fighting since 2014 with them about a loan I never applied or received from them! Now they're on my credit report and refuse to take it off! Fight fight fight. I had to stop calling them cause there's only idiots who work there! Haha going to turn them into the Attorney General now... I'm done. You've ruined my credit, THANK YOU THAT I APPRECIATE SO Fricken. Much... And awhile back I did read they're famous for doing this! So now they have started a war that I'll finish... Bahaha.

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    Response from Speedy Cash

    Hi Michelle - The experience outlined is not reflective of the core vision and values of Speedy Cash. Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you have questions or concerns please call us at 1-800-856-2911.

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    Customer Service

    Reviewed July 22, 2017

    They told me I qualified for up to 3000 dollars, so that's what I accepted. Told me I needed to go get a micro electronic money card and put a payment on it so I can prove that I have no problem making monthly payments. Couldn't find the card so they had me put it on an iTunes card and give them the info on that. They told me when my loan got deposited that they would deposit the 150 back in with it, so all that went through except the funds getting deposited in my account. I called, and they told me that it was caught up in limbo because I needed to pay a 250 dollar waiver wire, then the money (3000 +150+250=3400) would be deposited in my account. I didn't have the 250 and they were telling me to take something to the pawn shop and get it. That was the last 150 I had. It left me with 33 dollars. They told me I couldn't get the money back and cancelled the loan. I probably should've seen the scam in this, but being desperate took over.

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    Speedy Cash
    Response from Speedy Cash

    Jeremy - The experience outlined is not reflective of the core vision and values of Speedy Cash. We take the issue of fraud and identify theft seriously. Anyone falsely representing our Company will be pursued through appropriate law enforcement. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & SpeedOnline & App

    Reviewed July 22, 2017

    I have chosen Speedy Cash as my one and only go to loan service. The application process is so easy and fast. The delivery of the funds requested are QUICKLY delivered right into my bank checking account. I REALLY love Speedy Cash's customer service... some months it is tough to make the loan repayment on the date that was chosen for me. Since I am a teacher and I only receive a paycheck once a month, it is difficult to do... but customer service provides me with the ability to change my loan repayment to a later date. Speedy Cash is just an all around awesome loan service in my opinion!

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    Punctuality & SpeedStaff

    Reviewed July 20, 2017

    I will admit I only wanted to get some cash fast once, but because the people are so friendly and helpful, Speedy Cash has turned out to be friends as well. Now besides my regular bank, Speedy Cash is my place just to get cash just for fun. They're straight up about their fees and the great thing I like is you can just pay them off and walk away. No hassles. Thanks Speedy Cash.

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    Reviewed July 20, 2017

    The online system needs to be better when you are trying to pay off your loan. I shouldn't have to go into the store to pay in full. Even the guy at the store was having trouble clearing my account for a full payment. The online system needs work. Please look into that. Thanks. My service was good but I was dissatisfied with this portion of it.

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    Response from Speedy Cash

    Hi Nikeba - Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 19, 2017

    Without your help I don't know how to make ends meet, fast service easy process convenient when working with my bank. Hopefully in the future I can get a larger loan. Great customer service and very helpful. I will recommend this to friends and family. Easy to understand web site and convenient store locations.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 15, 2017

    I'm very pleased with the services that Speedy Cash offers. They offer quick loan decisions, the application process is easy and I like the payment options they offer. I also like the mobile app for my phone. Please keep up the good work. The couple of times that I have called them, the customer service reps I talked to were friendly and helpful. Thank you.

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    Customer ServiceOnline & AppStaff

    Reviewed July 12, 2017

    Issue with unprofessional loan processing procedures... I applied for a loan with Speedy Cash and received a message stating it was approved, however, I needed to provide one paystub and my bank statement for the last thirty days. The website DOES NOT state that direct deposit is required. I contacted customer service to verify this and spoke with an agent that stated direct deposit was NOT required as long as I had a paystub and a bank account. I emailed my paystub and bank statement for the last thirty days. I called back and spoke with Jackie that stated she was an Account Specialist. I believe she called it and stated she'd be the one reviewing my info.

    She immediately told me that my paystub "did not look real to her" and stated the loan could not be approved. I started asking questions as to why it did not look legit. She placed me on hold, came back and stated she needed a paystub with my name, social and YTD earnings listed. I told her she needed to look at the paystub again as ALL that info was on there. She again, stated the loan could not be approved until I sent over a "real looking paystub". After asking additional questions, she placed me on hold again, came back, apologized for not looking at the info correctly the first time, stated her Supervisor looked over it and still stated, "in her opinion, it did not look legit". I told her I could send over additional paystubs. She stated it had to be more legit looking paystubs. I asked to speak with the Supervisor. I was transferred to Elizabeth, explained what was stated.

    She apologized for the way Jackie handled the situation and placed me on hold. She came back, made NO indication of my paystub not looking legit AND then asked if I had direct deposit. I stated no and explained the agent I spoke with yesterday, Jackie, nor the Speedy Cash website stated/states that direct deposit is required. She placed me on hold again. She came back a couple minutes later and stated the loan could not be approved because I do not receive direct deposit. I asked why I'd been told differently by an agent yesterday, why Jackie didn't mention it, why it's not stated on the website AND why she didn't state that immediately after I told her I do not receive direct deposit. She stated both the agent yesterday and Jackie made an error by not mentioning it and apologized. She admitted the info was NOT on the website as well.

    I asked if I could get in writing where it states they require direct deposit. She stated there was nothing officially documented, however, SHE COULD PERSONALLY type a statement on their letterhead stating direct deposit was required and email it to me. I declined the offer as her typing a statement is NOT legit documentation stating what is required by this company in order to receive a loan. I even received an email from them stating to sign my loan, ($650) documents in order for my funds to be deposited into my account. ALL after being insulted by their opinions and being told it could NOT be approved!

    I made it a point to check the reviews on this company before I applied as I do not want to do business with shady loan companies. They appear to have very satisfied customers. I was very shocked and offended by the above that took place. It was a very unprofessional experience for me personally. They do not seem to be on the same page at all. It also appears there is no real criteria for getting a loan except for employee's that openly admit the decision is based on their opinions. I feel very discriminated against at this point as there appears to be NO LEGIT reasoning on not approving my loan other than just the opinions of employees. My suggestion would be to make sure ALL employees are on the same page with giving correct information for the loan process, not having an employee blatantly state forms "do not look legit to he/she" and to have information provided on the website or some form of documentation on what's needed.

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    Response from Speedy Cash

    Hi Crystal - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If you have any other concerns or would like to speak to a Customer Service Representative, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer Service

    Reviewed July 12, 2017

    I went Saturday the 8th for my loan, very successful. I have always done loans with you... and always in good standing. She gave me website to make my payments... However did not happen due to errors I received. I called and was very unsuccessful... Very disappointed with customer service received. Still not resolved... so no way to make a payment come August 3rd... Nothing at all was resolved. I also heard laughing during my call with a supervisor who still could not assist!

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    Response from Speedy Cash

    Hi Kathy - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

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    Customer ServiceStaff

    Reviewed July 12, 2017

    So like everyone in a bad financial situation I was looking at quick and small loans to help me out until next payday. I got a call from Speedy Cash saying that if I go to their branch they could approve me up to 2,600 dollars. So I go to the nearest branch to see what it's all about and this man that was working there said to me I could be approved for it if I have at least a 1500 dollar monthly income. I told him I do not have an monthly income that high to which he replied if I show him my bank account he could look at my deposits to make sure. That was the first red flag I should have walked away from. Well, being dumb I went into my banking app and looked at the list of deposits and he counted up what I had and said the income I had the past month added up to 1500.

    I repeat. I do not have a regular monthly income of 1500. The past 30 days only added up to it because apart from my normal paychecks I had added a few dollars here and there deposited into my bank from money given to me from help from my parents. But looking at all the other months it was obvious the 1500 I had the past 30 days was abnormal and that I should not be considered as a person who makes 1500 a month. He then insists it counts and insists I go through with the loan and assured me everything would be fine and as long as I pay it off early, interest wouldn't be so high. I accepted but I did not feel comfortable about it. The whole time I felt like he was a salesperson trying to manipulate me into buying something I didn't want or need.

    Fast forward a few months now I'm struggling to pay it back, of course. It got to a point where my bills with Speedy Cash taking out money twice a month, were way more than I could afford with my job and any other side jobs I could do for extra cash. It's really bad for me now and I've been contemplating contacting a lawyer to see if there is something I can do because I really feel like the worker there manipulated me into something I clearly was not qualified for.

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    Response from Speedy Cash

    Hi Alexandra - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer ServiceStaff

    Reviewed July 12, 2017

    #1 customer service. I've tried to work with other lenders. You guys at Speedy Cash have worked with me so good. You also have the correct name for your loan business. Thank you very much, I always get good service. That's why I'm a returning customer. Some loan companies wanted money up front, which sounded like a scam!? Excellent service from your company!

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    Customer ServiceStaff

    Reviewed July 10, 2017

    Went to go pick up my cash and the employees aren't friendly. Nobody had a smile on their faces. I think they all need some customer service training. Otherwise my experience has been great. I appreciate the loan.

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    Response from Speedy Cash

    Hi Garry - The experience outlined is not reflective of the core vision and values of Speedy Cash. We take your feedback and concerns seriously and make every effort to promptly address them. If you would like to speak to a Customer Service Representative, call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Customer Service

    Reviewed July 4, 2017

    I have had to use payday loans for a while and they are always helpful! Thanks guys! Would definitely recommend this service to anyone who'd need it. Customer service helped defer my payment when my identity was stolen and they were very understanding. It's refreshing to have a loan company who tries to accommodate.

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    Customer ServiceStaff

    Reviewed July 4, 2017

    Although I am consider a new customer to your store my experience has been nothing but very professional. Your staff welcomes all who enters no matter how busy they may be. Upon being called for your turn to be helped you feel that they care about your needs. When I needed your company you were there, thank you and your staff for that service.

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    Staff

    Reviewed July 3, 2017

    I've been into the 59th Ave. & Camelback Rd. location many times and each time has been better than the time before. Every staff member has been professional and courteous. Personable and friendly and I definitely recommended anyone who is need of a short-term loan for any of your financial needs. These are the people to see!

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    Customer ServicePunctuality & Speed

    Reviewed July 3, 2017

    Fast and easy way to get cash before payday. Using the mobile app takes the stress out of applying. I order on my phone and get approved instantly. I wish I could get approved for more but the amount does get the job done. Never had any problems with payments.

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    Punctuality & SpeedOnline & AppStaff

    Reviewed June 30, 2017

    Thanks for great services. I love the app. It's quick and easy. The application process is convenient and problem free. I love the quick and easy renewal process. I will most definitely refer my friends. The no hassle payment options are great also. The easiest payday loan I have seen. Keep up the great work.

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    Verified purchase

    Reviewed June 30, 2017

    Since moving to AZ 7 years ago I have needed a way to get a little extra cash when needed. Speedy has done that. They make it easy with easy low payment. There are no hidden fees with Speedy Cash. What you see is what you get. You know exactly what your payment is. Great experience. Thanks, guys!

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    Customer Service

    Reviewed June 30, 2017

    I've been making my payments on time every month on my installment loan. My pay out balance keeps changing from month to month getting higher instead of lower. I called and tried to speak with a supervisor and kept getting a run around then the call was disconnected as I was being transferred.

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    Response from Speedy Cash

    Hi Chaulitta - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Nice people and easy info. Close place, easy pay info, easy to reduce payment dates. Phone call was full of info. I knew actually what I needed to get loan and the internet info was easy to understand and the person who called me to make to give me more info was very nice also.

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    Reviewed June 20, 2017

    Teach the employees to better explain the terms and agreements as you're signing them. We didn't know that you had to pay above the minimum fee because it was just to keep the loan so we ended up paying about $1,345 for a loan that was $345 and then having the whole amount just come out all at once. Thank you Speedy Cash!!

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    Speedy Cash
    Response from Speedy Cash

    Hi Madelyn - Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

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    Punctuality & Speed

    Reviewed June 14, 2017

    Speedy Cash is always there when I need them. Quick, fast, always right on time. Thank you from not having me complete a long loan application every time I apply. The money is always in my account when you say it will be. The only complaint is after I pay back a loan, I wish the money I'm approved for is higher. To show me that I am a Loyal customer.

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    Punctuality & SpeedOnline & App

    Reviewed June 14, 2017

    If I needed to speak with a rep. about something, my question was answered promptly. The application process is fairly easy. Speedy Cash has gotten me out of a few binds as I'm on a set budget and when unexpected things come up, it's been nice to go to Speedy Cash and apply for some funds.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 12, 2017

    They work with you to make sure your needs are being met. Overall experience, I have never had issues with finding a loan that meets my needs. The funds are deposited right away. Normally the next business day. They answer any questions you have right away. The best part of it I'm able to pay my bills on time with no problem whatsoever.

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    Staff

    Reviewed June 12, 2017

    The only issue I have really is that when I do a cash pickup at the local Speedy Cash location, the line can be a bit confusing. What I mean is that there is no actual line. Just chairs along the perimeter of the room and it's not organized, so you would not know where to get in line or anything (there is no roping or any direction). When it's busy, it can be very confusing. The other thing is only a handful of people (maybe 1-3 out of 10 or more people in there) are there for a cash pickup, so if they could have a pickup line for these people, it would be great.

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    Speedy Cash
    Response from Speedy Cash

    Hi Melanie - Thank you for sharing your feedback. If you have any other concerns, feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed June 9, 2017

    I was pleased with my services, although payday loans were changed into installment loans it still helps me. I can still pay off as usual instead of making small payments and what I needed costing me more in the end. I wish a payday loan was due every 2 weeks but going by pay period if fine also. I'm satisfied.

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    PricePunctuality & Speed

    Reviewed June 5, 2017

    I have been using Speedy Cash since last year, they are a godsend, and very fair on the interest rates, I recommend them to everyone who needs a little help from time to time. I'm JOHN ** from Bessemer Alabama, and everything I have stated is true and honest, and if you need help for any situation you may have, you will not find a better company to deal with. I have had nothing but rave reviews for this company, and I always use the branch in Homewood Alabama, where service is fast and professional.

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    Staff

    Reviewed June 4, 2017

    I had a very good experience with Speedy Cash. The person I talked to was very pleasant and helpful and it took a very short time to apply for the loan. I would definitely recommend Speedy Cash to anyone who needed a quick source of money for any reason. Thanks again.

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    Punctuality & Speed

    Reviewed June 3, 2017

    I borrowed $500 and the payoff amount is $753.12. I asked if I pay my loan off early what is my payment and I was told $753.12. So Speedy Cash I pay $163 twice a month and my balance that doesn't go down. And if I pay the loan off before the mature date, it's still $753.12. Shouldn't the balance go down if you're paying it off early?

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    Response from Speedy Cash

    Hi Keith - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

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    Customer ServiceStaff

    Reviewed June 3, 2017

    I have good service with Speedy Cash! The people that work there are nice but have a few that needs customer service training! Because some are rude! But other than that I will recommend friends and family to come for a payday loan! When calling the call center they are very professional and respectful! I can tell they care about the people that calls!

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    Verified purchase

    Reviewed June 3, 2017

    I was going to a work seminar and needed some extra cash. And Speedy Cash was great. Offered me so much great information about my loan. I will refer my friends and family to Speedy Cash if every in the need of extra cash.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2017

    This is the friendliest and easiest solution I have ever found and am always treated as a valued customer. I am so glad I found Speedy Cash! The attitude and caring shown by the employees and the speed at which this works is incredibly fast and easy. You will not find a more simple and fast solution for short term loans.

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    Price

    Reviewed May 31, 2017

    I applied for pay day loan, and was happy to see I qualified for a line of credit of 700.00. I had to sign and initial before I could read all the forms online, but I wouldn't of understood all the mumbo jumbo anyway. I was so relieved to qualify and to be able to pay some bills off. My credit is bad because of my daughter's bills and eviction being under my name? Anyway I noticed I was paying between 155 to 170 a month but it wasn't going down? I realized I was never going to be able to pay it down as I am on SD. I can only pay monthly and the interest occurs daily! When I finally understood I emailed them explaining my situation, asking them for help waiving fees and I would pay balance in full. They said no, there are no set monthly payments (Not true. They send me a monthly invoice each month with set amount to be paid.) I wasn't in default therefore they couldn't help?

    I tried to get a loan of $800.00 in installments that were reasonable so I could pay Speedy off, but because my daughter's things are under my credit report (which I have been disputing) I haven't been able to get out of this pay cycle. Don't do it if you can avoid it. I don't mind paying a little extra interest but this is more like **!

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    Response from Speedy Cash

    Hi Rita - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. Please feel free call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed May 27, 2017

    I live in Los Angeles, CA. Speedy Cash has been there during my toughest times when money for food was not available. This company has helped my family to basically survive. I celebrated my kids' bdays because of Speedy Cash, cake and balloons were bought. I have a company to count on whenever I need. God Bless Speedy Cash!!! THANK YOU!!!

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    Process

    Reviewed May 25, 2017

    My association with Speedy Cash has always been pleasant and rewarding. I have experienced great responsiveness with all of my actions with Speedy Cash. I recommend it to all. The process is easy and effective. I have been satisfied with every transaction with your company and the process employed. I will continue to do business with your company.

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    Staff

    Reviewed May 25, 2017

    Wonderful, Awesome, Fabulous. Couldn't ask for a better on line company experience. NOBODY DOES IT BETTER!!! Would not even considering going to anybody anywhere else!!! Way to go... THE SERVICE ROCKS!!! Would recommend this service to anybody anywhere to try this and I know what truly works for this brilliant experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 25, 2017

    Very well pleased with your service. Would recommend to family members and friends. Easy application and very friendly customer service. Love how you can change date of payment without any problems. Fast and very friendly customer service representatives. One thing I wish y'all would offer is a monthly payment schedule and higher amounts on your loans in my area. Overall I’m very satisfied.

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    Verified purchase

    Reviewed May 22, 2017

    I have been very please with this company. I have not had any issues. I think their fees are not outrageous like other companies. I will continue doing business with Speedy Cash. It nice to be able to push off your due date a couple of days. I will recommend this company to my friends.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed May 17, 2017

    For one your customer service is what I love. I have called numerous times and each and every time I get great service. I know that it has to do with training because they all talk like they read it out of a book and memorized lines but it still means a lot when you call a business and everyone is professional and have great attitudes. The application process is quick and easy. I enjoy using the online service. The payment options are based off of when you get paid and you still allow for a day or two of change when I've called to let you know it will be a day late due to my work cutting checks which I think is great.

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    Customer Service

    Reviewed May 16, 2017

    My review keeps getting rejected, but I keep trying. I applied for the installment loan, only to get approved and find out that it is a payday loan, and if I want installments I have to call someone "in about a week" and request installments. FALSE ADVERTISING!!! What happens is you can NEVER get anyone on the phone once your loan is approved!

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    Speedy Cash
    Response from Speedy Cash

    Hi Diane - At Rapid Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Online & AppStaff

    Reviewed May 13, 2017

    I always depend on Speedy Cash. Their application is so easy online and the people are very polite and respectful. They are a perfect 10. You never know when life will throw you a curve and Speedy Cash is always there for you. You have rescued me on several occasions. Thank you Speedy Cash.

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    Customer Service

    Reviewed May 9, 2017

    All of my interactions have been very positive. Both using the online loan process and picking up my cash in store. I have called on the phone even for something simple like asking if the line was long. I always am greeted professionally and my needs are addressed with a smile. They are all this way in the Montclair, CA store.

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    Punctuality & Speed

    Reviewed May 5, 2017

    Speedy Cash is a great company and I have been a customer since November 2016. I have had several loans through them and would definitely recommend anyone to them. I have never had any problems with Speedy Cash and my funds have always been added on time. I was hesitant about getting a loan but Speedy put all my worries to rest!

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    Staff

    Reviewed May 3, 2017

    Speedy Cash has been there for through some rough times. They're like family to me. I was getting denied by everyone until they stepped in and just gave me a chance. I would recommend Speedy Cash to all my friends. Thank you Speedy Cash for giving me a chance to make my life better.

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    Verified purchase

    Reviewed April 28, 2017

    Speedy Cash Online is always there for me right when I need them, no matter when or what time it is they always come in handy. I've been loaning with them for years! I will never forget about them because they are always there, any state, any time, any place.

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    Price

    Reviewed April 26, 2017

    You may be in hardship or be put in a stressful position like I was about needing money for something, but I warn you. DONT DO IT!! I got the 2,600 loan and have been paying for a very long time and my balance is barely down to 2,568. I pay 198 a month and the interest is so unbelievably high that it brings the amount right back up to what it was before the payment was made. It's ridiculous. I've been working my butt off to pay this damn thing off and it'll never happen, the interest just leaves me stuck at the full amount. It's unbelievable that this can be legal. How is someone supposed to pay this thing off. 198 a month!!! And my balance hasn't even gone down by 100 after paying 198 a month for the last 10 months.

    This interest rate should be illegal. What do they expect me to do, pay 1,000 a month for 2 years? And on top of that, there's been times where I get paid a few days after the loan is due and I ask for an extension so I can pay it on the payday and this company cares so little that they won't even work with you. I encourage you PLEASE FIND OTHER WAYS TO GET MONEY!! Don't fall into this unfortunate trap, you'll never get out of it.

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    Speedy Cash
    Response from Speedy Cash

    Hi Brandon - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. If you would like immediate assistance, please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Staff

    Reviewed April 23, 2017

    I've had a payday loan with the Culver City California branch for the past 5 months and always a positive experience. I've paid every loan and re-borrowed with no problems whatsoever. What impresses me the most is that the branch is always properly staffed. There are always more than 4 or 5 people available to help. Never had I had to stand in line. This is in contrast to my awful experience with Fast Auto and Payday Loans that would have only one or at most two employees staffed at a time. The reps are very helpful, very kind and very knowledgeable. Thank you Speedy Cash. You're the best.

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    Customer ServicePunctuality & Speed

    Reviewed April 15, 2017

    I did everything online. It was quick and easy. I went into an office one time and the customer service was great. I have applied on several occasions, when cash was short or for a special event. I received my cash deposit in less than 2 days. It has been a great experience.

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    Verified purchase

    Reviewed April 14, 2017

    When everyone denied me a loan because of a really really bad credit rating. I couldn't even get a free credit scores! Speedy loans approved me bad credit and all. Since then Speedy has helped me with moving COST and recently with debt consolidation. In today's world with a bad economy it's nice to know there's a company with a HEART. THANKS Speedy.

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    Price

    Reviewed April 13, 2017

    Finance charge for smaller loans a bit steep. Could be a bit more cheaper for less amounts. Would only use Speedy Cash in an emergency instance. Everything else was alright though. Nothing else to comment on at the moment. Could use approval on a $30k loan with cheaper rates. Best of luck on future endeavours.

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    Speedy Cash
    Response from Speedy Cash

    Hi Michael - Thank you for sharing your feedback. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed April 13, 2017

    I had a question about making a new loan. I talk to I believe it was Eric. He was very nice, pleasant and helpful. He was patient in explaining on what I needed to do to update my information. Applying online was very easy and simple. I would recommend to others if they need a loan.

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    Verified purchase
    Customer Service

    Reviewed April 5, 2017

    I paid my loan and then reborn owed. I applied for 275.00, was approved and to be deposited today but they didn't notify me that they wasn't til I sent all this proof. Now I am behind on bills for this purpose. I am not able to get out and do all this stuff. I wish they had told me instead. I was approved and sent email confirming and now they say send all this info first.

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    Speedy Cash
    Response from Speedy Cash

    Hi Betty - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed April 4, 2017

    Someone took out 2 loans in my name. Speedy cash wouldn't tell me where this cash was deposited. Obviously had to be a bad account since the money was never put into my account. Anyone can get a loan in your name since they don't show an ID. It went to collections and I can't get a resolution.

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    Speedy Cash
    Response from Speedy Cash

    Hi Violet - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-877-336-9392. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 .

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 2, 2017

    Enjoy the service that I get and how fast that I receive the money. Will send everyone I know to you... The customer service is great too and if you have to change the due date you can so that's great. If there is something that you don't understand or need help with all you have to do is call them and they will walk you through it.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed April 2, 2017

    In an emergency or low with a little cash until next paycheck or something else goes wrong and need to change my payment date, no problem with Speedy! They’re trustworthy and on-time. Easy to navigate the online application and the website. Speedy response to your questions or concerns, problems within a timely and friendly manner. $ money is in your banking account two, three business days. Thanks speedy cash.

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    Verified purchase
    Customer Service

    Reviewed April 1, 2017

    Very prompted in delivering loan. Willing to work with your payments. Payments are low and speedy, allows you to extend payment time for 5 days. Speedy loan is excellent with providing qualified services to their clients. Excellent customer service and useful online access that allows you service without customer service interaction. Thanks for your service.

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    Verified purchase
    Staff

    Reviewed March 31, 2017

    Would definitely recommend to a friend or a colleague. Excellent in all areas. Have not had a problems since first day. Everything goes very accurately when I order a loan. I don't have to jump through hoops to get the help I need. If you are thinking of getting a loan with Speedy Cash they are the place to do it. Awesome place!

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    Speedy Cash Company Information

    Social media:
    Company Name:
    Speedy Cash
    Year Founded:
    1997
    Country:
    United States
    Website:
    www.speedycash.com

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