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Speedy Cash

Speedy Cash
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Overall Satisfaction Rating 3.19/5
  • 5 stars
    23
  • 4 stars
    1
  • 3 stars
    1
  • 2 stars
    0
  • 1 stars
    16
Based on 41 ratings submitted in the last year

Speedy Cash is licensed to operate in multiple states across the U.S. (including Nevada, Oregon and Washington under the name Rapid Cash) and provides short-term cash loans online, over the phone and in stores. Speedy Cash strives for a personal connection with its customers and offers payday loans, installment loans and title loans.

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Speedy Cash Reviews

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Page 17 Reviews 420 - 450
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 3, 2018

Easy application process. Approval status known instantly. Friendly customer service. The payment options are flexible. This is by far the best payday loan service I have ever experienced. I have used Speedy Cash on several occasions and I have no complaints. I would definitely recommend Speedy Cash to new customers.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 3, 2018

I was impressed by the way the online form was easy and the time in which my request was honored. There is a way to talk to an agent if I needed. If the needed arises I would use you again. I will also let friends and family know of Speedy. Thank you for your time and consideration. Thank You.

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Rated with 1 star
Verified Reviewer
Original review: July 3, 2018

They approved a loan for me. Then the next day the loan did not come through and I could not even login to my account. I tried calling them for two days and their phone was always off. When I finally got a customer representative, I got transferred around. Finally someone said my loan was canceled but I had already signed the documents and she did not to tell me in writing it was canceled. This is so they report me to the credit bureau for not paying a loan even though I never did.

For $750 my loan they wanted more documents than the government. And yet I had to call them to ask why... They never once reached out to me. And when I told them I would report them to the FTC and Consumer Affairs the woman said, "Bye." I find their professionalism and ethical behavior to be some of the worst I have ever dealt with. And I have read a lot of reviews from them on here and they reply with the same comment on everyone. So I encourage nobody who has a sane body not to even waste your time with them. Now they have all of my personal details, and I am sure they will try to steal my identity.

Speedy Cash response

Hi Seth - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-877-336-9392.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 3, 2018

I am very please with Speedy Cash. The in store process could be a bit faster. I realize that everyone has a job to do and may have supervisor status being in customer service myself. Some of the reps when coming out from the back see the line going out the door could open up a window reliving the pressure from the reps of trying to finish up with the customers being services. I have always been in line 30 mins or more. Other than that they are very friendly.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 2, 2018

Employees are very knowledgeable and very well spoken with much respect to the customer. Very satisfied and genuinely happy to have been helped and in a very professional manner made sure that she had provided me with everything I need it. Polite and kind. Although it does get busy at the Harbor and Garden Grove post in the city of Garden Grove and the state of California. There is plenty of staff... but could use a little more to have all windows open. But service is fast due to knowledgeable and fast paced working employees... Def. Will be going back. Just need a window more or two open to not be too packed on the weekends. Starting on Fridays.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 1, 2018

This is great when you are in a bind and need money fast. Just wish it was same day deposit. It would make everything so much easier. However it's a great option to have for quick money. The whole process is pretty simple. It would be nice if they had options to help those struggling to pay it off better.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 1, 2018

The loan application was extremely quick and straight to the point! Being able to have 2 options - pick up cash in local office or sent to our debit card was EXTREMELY convenient. I was able to pick up my loan in cash and the representatives were so nice and thorough when verifying my information. Truly appreciate the great customer service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 30, 2018

I am very appreciate to you guys. I paid rent, was low on money for a couple small bills, hopped right online and completed everything, no runaround. Excellent customer service. Thank you Speedy for allowing me to buy groceries and pay my light bill after rent. Thank you. I will recommend.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 29, 2018

This was a very easy process to receive my loan request. My money was deposited like it says the very next day. I would recommend this company to anyone who would like to apply for a loan. The interest is high but going to try and pay it off early to avoid some interest.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 28, 2018

I Applied online and after two or three attempts to other companies and over an hour and a half online Speedy Cash came through and I did not get what I wanted as far As The the amount I requested, but I was overjoyed with the way they responded and approved my payday loan. I still have other lenders contacting me over 24 hours later, and with any luck I will have it in my acct before the end of today! Thank you again. I look forward to working with you down the road.

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Rated with 1 star
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Verified Reviewer
Original review: June 28, 2018

I borrowed 180.00 from Speedy Cash in January, and made payments, of 58.00 every month. Except for the last two, when I complained to customer service. That even with my payments on time, the amount I owed them doubled, what I borrowed. They said those are the rules. I learned my lesson, I will bite the bullet and pay 400.00 this month. I will not deal with them again. They will have made over a thousand off of $ 180.00. I will not be so dumb in the future. Speedy Cash is great for teaching lessons, in The School OF Hard Knocks.

Speedy Cash response

Hi Heather - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

5 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 27, 2018

I couldn't be more pleased with my experiences with Speedy Cash. I have used them numerous times, and from the application to the deposit of money in my bank, each step has been fast and easy. I will continue to use them and recommend them to anyone who needs a fast, hassle free loan.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: June 23, 2018

I called Thursday, told funds would be in next day. I later learned it would be Monday as my email had not arrived on time I did this traveling; wound up staying extra days in motel as this loan was for needed brake pads. I'm 65, & it would have been nice funds could be sent on a Saturday.

Speedy Cash response

Hi Shirley - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: June 22, 2018

Thank you guys. I really needed it. I would tell anyone if you need fast money by the next day hit up Speedy Cash. I’m tell my family and friends if you all need some fast cash that they should hit your site up. Thanks speedy cash. You guys really came through for me.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: June 21, 2018

Speedy Cash has Great customer service. They are Fast and friendly. They are Very professional. Speedy Cash was there when I needed them the most. I Would recommend them to friends and family. The application process was simple, easy and fast. Just wish I was able to repay in 2 payments rather than making one big payment.

3 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: June 20, 2018

Service was extremely slow. Over 5 people in office and only 1 at the window. Talking about how how one was going to buy the other food and how the siblings all worked there but at different hours. When I finally was being attended the lady was far too preoccupied to attend me correctly. Talking to her coworker about getting her lunch or on the phone with other clients while attending me.

Speedy Cash response
Thank you Jeceliz for your feedback! It's what keeps us improving!

Thank you again for choosing Speedy Cash.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: June 20, 2018

I took out a loan on June 15 and on the #6 I was charged $277 and I was charged $35 overdraft fee on top of that also making me short on my other payments. This is a financial mess for me. I will never again do business with you people.

Speedy Cash response

Hi Olga - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

3 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: June 19, 2018

I have been waiting two days for my funds and still have not received them. Also you need more offices or more ways to receive the funds. I could not pick them up in person because it was too far. Very disappointing and stressful. I wish the process was better and more user friendly and done in a more timely manner.

Speedy Cash response

Hi Rikki - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 19, 2018

I always have an easy time getting through the application process when I am in urgent need of funds. I find that having this quick, easy process it surely helps for people who are in dire need in between pay periods. It has helped me get food for my animals when I do not have the money to do so. It provides me gas in my car and food in my stomach. Thank you!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: June 18, 2018

Service was adequate. Fee should be reduced for established customers. Promo code should be assigned for next loan when payment is received for existing loan. Some of us are on a really low fixed income, senior, and disabled as in my case. Consideration should be given to these individuals. Your bottom line shouldn't be affected because you can deduct for these individuals.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 18, 2018

It was really easy and fast to get my payday loan. Thank you Speedy Cash loans for your great customer service. Other places take up to one hour but not speedy loans, your name says it all. Best place for emergency situation, I would definitely recommend you guys to a friend.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 14, 2018

Thank you for your understanding and help with answering all my questions and concerns. Thank you for making it easy for me to get a quick loan. I couldn't believe how easy your customer service made it for me. I just wish the loan would arrive sooner but I have a peace of mind that I got approved and it will be here when I need it.

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Rated with 2 stars
Verified Reviewer
Original review: June 14, 2018

Applied online because no physical stores in my area. Application requires full banking info (acct #/routing #) and bank card info prior to giving a decision of approval or not. The decision process is instant (as they indicate) so why sensitive banking info needed prior to knowing if you're approved. Something to consider.

Speedy Cash response

Hi Wendy - At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 13, 2018

Very satisfied. Quick and easy. Thank you for the help. I appreciate the service. Really saved the day. I would recommend this service and use it again. There were no issues or setbacks. The money was in my bank by the next morning. Very appreciative. Easy repay plan as well.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 12, 2018

I have only positive and wonderful things to say about the process of applying for a loan. I have even better thoughts about your employees at your establishment in Mobile, AL, located on Airport Blvd. They're very friendly as well as inviting. They even went BEYOND customer service by helping me when I locked my keys in my truck. I am FOREVER GRATEFUL to EACH and EVERYONE of the ladies at that particular store. THANKS SO MUCH!!!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 12, 2018

The process was simple and fast. Customer service was professional. The guy helped by answering my questions. I did not have to wait long on the phone to speak with a representative. I wasn't expecting to get a loan. I am glad Speedy Cash is available. I wish I knew about you all sooner, I would not have had to apply so many times which is very frustrating.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 11, 2018

Outstanding, very quick response and deposit. Many options for repayment. The credit counselors are courteous. Big Plus!! When you pay more than the required amount, the fees go down. I recommend them to all of my friends. Also, I appreciate the "Is there anything else that we can do for you" question from the counselors. True it is a business, but a business that makes sure that your needs are met.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: June 10, 2018

For the first time that I've gone to this facility, there appeared to be enough representatives behind the "glass" to wait on customers. Much to my chagrin, only two of the five employees present were waiting on customers so, the wait in line to process my loan was lengthy (usual) and exhausting, as the facility doesn't appear to be air conditioned. It would have been nice and a novelty if all five people were helping customers instead of cleaning the facility, talking on the telephone and counting what seemed to be yesterday's receipts.

Speedy Cash response
Thank you Ann for your feedback. It’s what keeps us improving!

Thank you again for choosing Speedy Cash.

2 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: June 9, 2018

I've been a customer for almost three years and always pay my loans back. The time arose when I really could of benefited from an installment loan and they deny me, even though I have been paying on time. I know I have terrible credit score, but I haven't utilized my credit. I have some debts that I'd like to consolidate so, that I can get out of the cycle. Bummer.

Speedy Cash response
Thank you Anthony for your feedback. It’s what keeps us improving!

Thank you again for choosing Speedy Cash.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 8, 2018

Thank you for always having excellent customer service. Your loan process is easy, fast and reliable. The friendly and helpful staff are excellent! You make it easy for me to get the money I need by offering a few different ways to access it. Thank you for making me feel comfortable with the process, and at ease with using this service multiple times.

3 people found this review helpful
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Speedy Cash Company Information

Social media:
Company Name:
Speedy Cash
Year Founded:
1997
Country:
United States
Website:
www.speedycash.com