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Speedy Cash Reviews

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Edited by: Jon Bortin

About Speedy Cash

Speedy Cash is licensed to operate in multiple states across the U.S. (including Nevada, Oregon and Washington under the name Rapid Cash). It provides payday loans, installment loans, title loans and lines of credit online, over the phone and in stores. Speedy Cash claims to have served over 10 million people since 1997.

Visit www.speedycash.com
Pros
  • Get funds in as little as a day
  • Online and in-store services
  • Loans from $50 to $26,000
Cons
  • High APRs

Speedy Cash Reviews

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    How do I know I can trust these reviews about Speedy Cash?
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    Page 11 Reviews 1275 - 1425
    Customer Service

    Reviewed May 16, 2017

    My review keeps getting rejected, but I keep trying. I applied for the installment loan, only to get approved and find out that it is a payday loan, and if I want installments I have to call someone "in about a week" and request installments. FALSE ADVERTISING!!! What happens is you can NEVER get anyone on the phone once your loan is approved!

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    Speedy Cash
    Response from Speedy Cash

    Hi Diane - At Rapid Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Online & AppStaff

    Reviewed May 13, 2017

    I always depend on Speedy Cash. Their application is so easy online and the people are very polite and respectful. They are a perfect 10. You never know when life will throw you a curve and Speedy Cash is always there for you. You have rescued me on several occasions. Thank you Speedy Cash.

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    Verified purchase
    Customer Service

    Reviewed May 9, 2017

    All of my interactions have been very positive. Both using the online loan process and picking up my cash in store. I have called on the phone even for something simple like asking if the line was long. I always am greeted professionally and my needs are addressed with a smile. They are all this way in the Montclair, CA store.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 5, 2017

    Speedy Cash is a great company and I have been a customer since November 2016. I have had several loans through them and would definitely recommend anyone to them. I have never had any problems with Speedy Cash and my funds have always been added on time. I was hesitant about getting a loan but Speedy put all my worries to rest!

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    Verified purchase
    Staff

    Reviewed May 3, 2017

    Speedy Cash has been there for through some rough times. They're like family to me. I was getting denied by everyone until they stepped in and just gave me a chance. I would recommend Speedy Cash to all my friends. Thank you Speedy Cash for giving me a chance to make my life better.

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    Verified purchase

    Reviewed April 28, 2017

    Speedy Cash Online is always there for me right when I need them, no matter when or what time it is they always come in handy. I've been loaning with them for years! I will never forget about them because they are always there, any state, any time, any place.

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    Price

    Reviewed April 26, 2017

    You may be in hardship or be put in a stressful position like I was about needing money for something, but I warn you. DONT DO IT!! I got the 2,600 loan and have been paying for a very long time and my balance is barely down to 2,568. I pay 198 a month and the interest is so unbelievably high that it brings the amount right back up to what it was before the payment was made. It's ridiculous. I've been working my butt off to pay this damn thing off and it'll never happen, the interest just leaves me stuck at the full amount. It's unbelievable that this can be legal. How is someone supposed to pay this thing off. 198 a month!!! And my balance hasn't even gone down by 100 after paying 198 a month for the last 10 months.

    This interest rate should be illegal. What do they expect me to do, pay 1,000 a month for 2 years? And on top of that, there's been times where I get paid a few days after the loan is due and I ask for an extension so I can pay it on the payday and this company cares so little that they won't even work with you. I encourage you PLEASE FIND OTHER WAYS TO GET MONEY!! Don't fall into this unfortunate trap, you'll never get out of it.

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    Speedy Cash
    Response from Speedy Cash

    Hi Brandon - Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. If you would like immediate assistance, please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Staff

    Reviewed April 23, 2017

    I've had a payday loan with the Culver City California branch for the past 5 months and always a positive experience. I've paid every loan and re-borrowed with no problems whatsoever. What impresses me the most is that the branch is always properly staffed. There are always more than 4 or 5 people available to help. Never had I had to stand in line. This is in contrast to my awful experience with Fast Auto and Payday Loans that would have only one or at most two employees staffed at a time. The reps are very helpful, very kind and very knowledgeable. Thank you Speedy Cash. You're the best.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 15, 2017

    I did everything online. It was quick and easy. I went into an office one time and the customer service was great. I have applied on several occasions, when cash was short or for a special event. I received my cash deposit in less than 2 days. It has been a great experience.

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    Verified purchase

    Reviewed April 14, 2017

    When everyone denied me a loan because of a really really bad credit rating. I couldn't even get a free credit scores! Speedy loans approved me bad credit and all. Since then Speedy has helped me with moving COST and recently with debt consolidation. In today's world with a bad economy it's nice to know there's a company with a HEART. THANKS Speedy.

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    Verified purchase
    Price

    Reviewed April 13, 2017

    Finance charge for smaller loans a bit steep. Could be a bit more cheaper for less amounts. Would only use Speedy Cash in an emergency instance. Everything else was alright though. Nothing else to comment on at the moment. Could use approval on a $30k loan with cheaper rates. Best of luck on future endeavours.

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    Speedy Cash
    Response from Speedy Cash

    Hi Michael - Thank you for sharing your feedback. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed April 13, 2017

    I had a question about making a new loan. I talk to I believe it was Eric. He was very nice, pleasant and helpful. He was patient in explaining on what I needed to do to update my information. Applying online was very easy and simple. I would recommend to others if they need a loan.

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    Verified purchase
    Customer Service

    Reviewed April 5, 2017

    I paid my loan and then reborn owed. I applied for 275.00, was approved and to be deposited today but they didn't notify me that they wasn't til I sent all this proof. Now I am behind on bills for this purpose. I am not able to get out and do all this stuff. I wish they had told me instead. I was approved and sent email confirming and now they say send all this info first.

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    Speedy Cash
    Response from Speedy Cash

    Hi Betty - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed April 4, 2017

    Someone took out 2 loans in my name. Speedy cash wouldn't tell me where this cash was deposited. Obviously had to be a bad account since the money was never put into my account. Anyone can get a loan in your name since they don't show an ID. It went to collections and I can't get a resolution.

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    Speedy Cash
    Response from Speedy Cash

    Hi Violet - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-877-336-9392. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 .

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 2, 2017

    Enjoy the service that I get and how fast that I receive the money. Will send everyone I know to you... The customer service is great too and if you have to change the due date you can so that's great. If there is something that you don't understand or need help with all you have to do is call them and they will walk you through it.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed April 2, 2017

    In an emergency or low with a little cash until next paycheck or something else goes wrong and need to change my payment date, no problem with Speedy! They’re trustworthy and on-time. Easy to navigate the online application and the website. Speedy response to your questions or concerns, problems within a timely and friendly manner. $ money is in your banking account two, three business days. Thanks speedy cash.

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    Verified purchase
    Customer Service

    Reviewed April 1, 2017

    Very prompted in delivering loan. Willing to work with your payments. Payments are low and speedy, allows you to extend payment time for 5 days. Speedy loan is excellent with providing qualified services to their clients. Excellent customer service and useful online access that allows you service without customer service interaction. Thanks for your service.

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    Verified purchase
    Staff

    Reviewed March 31, 2017

    Would definitely recommend to a friend or a colleague. Excellent in all areas. Have not had a problems since first day. Everything goes very accurately when I order a loan. I don't have to jump through hoops to get the help I need. If you are thinking of getting a loan with Speedy Cash they are the place to do it. Awesome place!

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    Verified purchase
    Staff

    Reviewed March 30, 2017

    Speedy Cash is the best company I have dealt with. They are there when I need them. Haven't failed me yet! In times of emergency I can count on Speedy Cash. I love the convenience of the online service. I log in, do the agreement, and in a few seconds approved all at home!

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    Verified purchase

    Reviewed March 29, 2017

    I thank the Speedy Cash family for allowing me to get a payday loan with them, it help me out when no one else would. I had a great experience with Speedy Cash, and thank you again. I would recommend a friend in a heartbeat that is in need of quick cash payday loan.

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    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed March 29, 2017

    The loan process is fast, quick and easy... hassle-free. The website is user-friendly and easy to use by anyone. Also like the notification when my funds are being transferred into my account. The funds are delivered the next business day. What more could I ask for. Great service overall.

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    Customer ServicePrice

    Reviewed March 27, 2017

    I am very disappointed with this company. I took out a loan on 7/23/2016 then a smaller one on 11/23/2016. The grand total was $498.97. I was not walked through the loan at all. I had no idea that making my payments so little was going to the actual loan, that most of it was going to the interest rate. I have already paid $837.66 and I was told that I still owe $418.97. If I pay it off today I will pay a grand total of $1,256.63!!! That is insane!!! Please rethink taking out a loan with them. I called trying to get them to work with me and they told me flat out that there was nothing they could do. Very upsetting!!! I will never use this company again!

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    Speedy Cash
    Response from Speedy Cash

    Hi Mindy - The experience outlined is not reflective of the core vision and values of Speedy Cash. Whether conducting business online or in one of our stores, Speedy Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed March 26, 2017

    Everything was fine and easy. I am a senior citizen and it was easy for me to follow. Have been using online for some time now to even make the payments. Would be more than happy to recommend Speedy Cash to my family and friends if they had a need to get a payday loan.

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    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed March 24, 2017

    I have been very pleased with Speedy Cash the way that they handle their business. They have a very easy online application process and the way that they give reminders before your payment is due. Very convenient payback options and extended time if needed. Fast friendly service. Always somebody there if you need help. Just apply online if you don't have very much time. No need to run to a store and wait for in long line. Very simple.

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    Verified purchase

    Reviewed March 23, 2017

    I need more money but then you give me only $75.00 and changer right way. I need more money. I am going to hard time ship and need more money and you guys never help me with more money. Money with less, money that is worthless, less money and never money at all.

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    Speedy Cash
    Response from Speedy Cash

    Hi Arlyne - Thank you for your feedback. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed March 23, 2017

    I was having a problem accessing my account online so I visited my local store and as usual, they were more than happy and competent to help. It was not the first time I had a problem of some nature and they have always done their best to aid me. It is always service with a true smile.

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    Customer ServicePunctuality & Speed

    Reviewed March 22, 2017

    I received a payday loan from Speedy Cash. On the day my loan was due, I was about 10 minutes late getting to the office as I live out of town. When waited on, I was told I could not re-loan because I was not there by 2:00 pm. When I called the store about an hour later, I was then told that my check had already been deposited.

    Now, I have payday loans before with other companies and there has never been a problem coming in later in the day as long as you are there before the store closes. Since I had the cash on hand to pay Speedy Cash, The depositing of the check will be returned and I then not only have to pay overdraft fees at my financial institution, I will have to pay Speedy Cash a returned item fee as well. I suggest this policy be changed to allow for things such as traffic, cars breaking down, etc., as to allow customers the ability to pay their loans on the due date. After repaying this loan, I will never get another loan from Speedy Cash and will also advise my family and friends to not loan with them either.

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    Speedy Cash
    Response from Speedy Cash

    Hi Alida - Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 19, 2017

    Our experience is excellent. They're always nice, never a wait. I would and have told people to use Speedy Cash. The best payday loan we have ever gotten. It's quick. And people are so friendly... treat my wife and I like they have known us forever. You can pay your loan online and get another loan and just drive over there and get your cash.

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    Verified purchase
    Customer ServicePunctuality & SpeedProcess

    Reviewed March 18, 2017

    My experience is awesome. The process is quick and simple and I am very much satisfied each tiime I apply. If anyone asks me if I know about a payday loan company that is fair and willing to give them a chance at a loan there is no doubt that Speedy Cash is the answer.

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    PriceStaff

    Reviewed March 16, 2017

    I went to Rapid Cash to take out a payday to pay my energy bill and purchase some groceries. As soon as I walked into the establishment, I was greeted by friendly cashiers. When I finished filling out the application, Allison asked if I have copies of my recent pay stubs and a statement from the bank. When I handed her the documents, she was impressed with the fact that I came prepared. She asked if I can give her five minutes to process the information. Once finished, she told me that I was approved and recommended the installment loan, which has manageable payment options.

    Allison went on to explain about payment options, so I had a choice on making a payment by making a phone call, store visit or using a smartphone. While handling the transaction, she encouraged me to ask questions. She was very knowledgeable and professional. She thanked me for stopping by and gave me her supervisor's business card. Rapid Cash isn't too bad to take out payday or installment loans, but the interest rates are too high. Even though I appreciate the convenience of making payments using my smartphone, I know I can come back and utilize their services.

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    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed March 8, 2017

    Quick, discreet and easy process for emergencies. Rate seems to be lower than comparable services offered online. The improved website is welcome and helped making signing documents easy. It was also easy to access from the application. This was my third transaction and I had no issues. Funds deposited within 24-48 hours.

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    Customer ServiceOnline & AppStaff

    Reviewed March 7, 2017

    I write this as a warning. You may feel overwhelmed or want to go on that sweet vacation.... don't get that loan through Speedy Cash! You will be worse off than when you started. I used the app, I made monthly payments on time. I got an email every month saying when my payment was due. When that final payment came due of about the same amount of my loan... I never got an email or an alert on my app. Nothing! I never received an email stating the final payment was due! Not good business! Do not use Speedy Cash! Find a local loan office, they are sweeter and more understanding.

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    Speedy Cash
    Response from Speedy Cash

    Hi April - At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Reviewed March 5, 2017

    When I first took out the loan, I asked specific questions about monthly payments, if I made payments in the amount larger than my monthly would they still take it out of my account. They did. They said No they will not take out of my account if I made a bigger payment and they did. They assured my payments would be due on the 17th of each month, and they started to take money out of my account every 2 weeks. Everything I specifically asked about they reneged on. I call the headquarters and made arrangements with them and the headquarters reneged on the arrangement we made. I WILL NEVER EVER USE THIS COMPANY AGAIN. I can't wait to pay them off because they are absolutely horrible and an added stress factor. I HATE Companies that practice bad business, and have no integrity and Speedy Cash is one of them.

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    Speedy Cash
    Response from Speedy Cash

    Hi Autumn - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceProcess

    Reviewed March 3, 2017

    I appreciate the ability to make my loan request online and receive my response online within minutes. The process was easy to complete and easy to understand. When I had an issue with the process, I was able to contact Customer Service by phone and resolve my issue. Being able to repay my loan online is easy and convenient.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 2, 2017

    I have used Speedy Cash multiple times. I can always count on them to be there for me and make it easy to get a loan! They are always on the spot with the money and I've never had any issues using them! If ever I have a issue their customer service representatives are always helpful and polite.

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    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed March 1, 2017

    The application process was quick and easy! I got approved for a payday loan immediately and it was in my account the next day! I have not had any issues with Speedy Cash and I use them a lot just to help out with bills. I recommend them to all my friends and family!

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    Verified purchase
    Staff

    Reviewed Feb. 22, 2017

    Your company always handles my request professional and expedites the deposit well. They are also very thorough with the contract so that it is clear and readable. I would recommend your company to a friend or anyone needing a cash loan. My due date for repayment has been agreeable to me.

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    Verified purchase

    Reviewed Feb. 19, 2017

    I have dealt with Speedy Cash for about a year and they have been great. The only complaint is the time it takes to pick up your funds once you get to the store. I think they should have a window strictly for people who have done application online.

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    Staff

    Reviewed Feb. 14, 2017

    Please don't go to SPEEDY CASH at 2812 N Main St #68. The ** worker (kinda chunky) name ** - she all up in your business. Also says too much paperwork! Complaining about her job? So why is she still there?

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    Speedy Cash
    Response from Speedy Cash

    Hi Patricia - At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us at 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 13, 2017

    Only one drawback to using Speedy Cash. It does not help your credit if you are paying back on time with no troubles. It would be nice to get that benefit. Other than that it is as fast and easy as it could be. The calls to customer service went very well and I was happy with the whole process.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 10, 2017

    I applied online for a loan. Service was fast. Customer service was very good. Answered all my questions. Would recommend Speedy Cash for anyone in need of a loan. Even if you are retired on a fixed income Speedy Cash will help you. I am very thankful for all their help.

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    Verified purchase
    Customer Service

    Reviewed Feb. 10, 2017

    Speedy Cash is ok if you do the loan online, and do not have to go into the store. I went to the store once, and customer service is not one of the traits that the loan officials possess. Other than that, the online is way easier, less of a headache, and you don't have to put up with BS attitude.

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    Speedy Cash
    Response from Speedy Cash

    Hi Charles - The experience outlined is not reflective of the core vision and values of Speedy Cash. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us at 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Donna increased rating by 3 stars.
    Punctuality & SpeedOnline & App
    After a positive interaction with Speedy Cash, Donna increased their star rating on May 23, 2017.

    Updated review: May 23, 2017

    Resolved with Speedy Cash's 5-star customer service. I recommend SC to anyone needing a short-term loan.

    Original Review: Feb. 6, 2017

    Speedy Cash is ok for a loan company. I didn't find their rates too bad, only needed it short term. I was going to pay a $300 loan off early, then get just a bit more for one week. I'd inquired about why there was no payoff button on the website, and they emailed me back saying that they'd taken the liberty of paying off the loan in full... Now my rent check has bounced because they did not check with me first!!! I'm super upset right now. Speedy Cash needs to always check with customers FIRST. "Do you wish for us to proceed with the payoff".. etc. I would have told them NO, to hold off for a few days! Holy cow.

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    Speedy Cash
    Response from Speedy Cash

    Hi Donna - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us at 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 6, 2017

    Great customer service from start to finish. Always fast and friendly. Always a clean store. I like that you're treated like a person and not a number. They always ask how I am doing whichever location I go to. I always do business with Speedy Cash and Speedy Cash only.

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    Verified purchase

    Reviewed Feb. 6, 2017

    Very user friendly website and whole procedure was simple from beginning to end. Very easy and would highly recommend. Written in very common terms and easy to understand and comprehend. Really appreciate the payment terms that were reasonable and easy to work with. The ease in the transaction was very helpful.

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    Verified purchase
    Online & AppStaff

    Reviewed Feb. 3, 2017

    I would tell a friend or family member about your loan service. Your company's website is very easy to navigate through. I have used other companies websites for a variety of reasons and yours is a lot easier to navigate through. I can tell you horror stories about other companies websites and I'm not kidding. Keep up the awesome work!!!

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    Reviewed Feb. 2, 2017

    Speedy Cash is a nightmare. I originally pulled out a loan for only $700. I was unaware what refinancing was at the time explained and now I owe $1850. I have been paying $321 every two weeks to this place for almost a year, $642 a month. DO NOT GO HERE.

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    Speedy Cash
    Response from Speedy Cash

    Hi Gage - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. If you would like to speak to a Customer Service Representative, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2017

    Using Speedy Cash is easy and hassle free. I don't have to leave the comfort of my home, I just go online to apply and I have an answer within 24 hours. Customer service reps are friendly and courteous. Glad my daughter recommend them to me. I will certainly pass the recommendation on to someone else. Thanks for the great service.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Feb. 1, 2017

    The online process was so easy and quick. The website is very easy to navigate. The response time is immediate and funds are deposited the next day. I was very happy with the service and would use Speedy Cash again and also recommend it to anyone needing emergency funds. Thank you for making it painless.

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    Verified purchase

    Reviewed Jan. 31, 2017

    Installment loan. It wouldn't let me change the amount you want to borrow. Like I want borrow only 1000 and I could change it. So, it took me to 2600 loan. I was decline. It was ok too. I don't have pay big payment. It would nice if they could do better job.

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    Speedy Cash
    Response from Speedy Cash

    Hi Jinny - Thank you for sharing your feedback. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 31, 2017

    Just want to say thank you these loans help me get by till my next check. It's fast and easy to get the money heterogeneous it's by atm or cash pick up. I have two girls and it helps so much when I am running out of funds. Thank you Speedy Cash for a great service.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 28, 2017

    I have been a customer of Speedy Cash for almost 6 months now. Love the speed and service that I have received. I would recommend their loan service products to anyone looking for a stress free loan of any kind. Within 24 hours your money arrives in your bank account or you could pick it up at a combiner location. Hassle free service for All.

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    Verified purchase

    Reviewed Jan. 28, 2017

    I just wish you would give better payment options and help customers out that can't pay the whole amount back at once. Have a better understanding with customers that been with a long time. So please give regular customers a break on payments. So please help out the regular customers.

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    Speedy Cash
    Response from Speedy Cash

    Hi Scott - Thank you for sharing your feedback. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 27, 2017

    Every time I have applied it has gone very quickly and if I have a question, customer service has been great. I have always had a great experience with Speedy Cash and have recommended my friends. I have been pleased with all the help I received from Customer Service. They were very friendly and helpful. I have enjoyed my experiences very much.

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    Verified purchase
    Customer Service

    Reviewed Jan. 21, 2017

    Speedy Cash is super convenient and super easy to use. No harassing phone calls, no telemarketers. Just a simple on the spot "yes" or "no" answer and they're very convenient and easy to work with. Thank you Speedy Cash for your help and for being there in my time of need.

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    Reviewed Jan. 21, 2017

    I am very grateful to Speedy Cash for being there for me when I need extra cash. I am going through a hardship period and am trying to reorganize my finances. This is my goal for 2017 and I know I will accomplish it with Speedy Cash help. Do you also issue installment loans? I think it will beneficial to me in my situation. Thank you.

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    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Jan. 20, 2017

    I have never had a problem with using Speedy Cash. It's always been fast, convenient, and overall just pleasant. The website is user-friendly, and customer support is always available to help with needs over the phone. I highly recommend anyone use this service over the countless others that may be out there.

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    Punctuality & Speed

    Reviewed Jan. 18, 2017

    I am very satisfied with the service every time I need a loan. Whether is to apply for a loan or if I have any questions, I always get a quick and satisfying answers. Thank you for being there when I really needed it. Made it less stressful for me.

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    Process

    Reviewed Jan. 11, 2017

    I do my pay day loans online and I am very happy with how easy it is to get my loans. Thank you for your service. It is always a easy process. I would recommend Speedy Cash to all my friends and relatives. I love the way I can request a payday loan right online with a few simple steps.

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    Reviewed Jan. 10, 2017

    I was not made aware in clarity, of how the refinancing of my previous payday loans actually worked. I took advantage of the option, but was not clear about the options I had to pay it back. It put me in a worse financial position than what I was in initially.

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    Response from Speedy Cash

    Hi Kim - We take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 9, 2017

    My experience with Speedy Cash has always been great, they get a 10 in my book. I've been a loyal customer since July 2016. Never had any problems, always quick to respond and helpful with every question I have had. Great people in the customer service department. All in all awesome experiences every time.

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    Staff

    Reviewed Jan. 8, 2017

    The service is easy and reliable. I use the online service and it keeps me from going into the office. I had an issue of a replacement ATM and they worked with me. There are very nice staff in the San Bernardino store. The store is clean and has toys for my grandkids.

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    Punctuality & Speed

    Reviewed Jan. 6, 2017

    Speedy Cash lives up to its name! I got my payday loan fast and it's easy. They have an online process you can try first, which didn't work for me, but I went to one of their locations and was approved within minutes. Got cash the same day. It's easy to make payments and borrow additional funds online.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2017

    I would recommend Speedy Cash to anyone needing the services they offer. The loan process is seamless and quick. Excellent customer service department. Speedy Cash has been there for me through financial difficulties and continues to be the on-line loan company that I choose to get on-line payday loans through. Thank you for your company!

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    Customer ServicePriceOnline & App

    Reviewed Jan. 4, 2017

    I like the way you handle your account. The website is there a easy do. I would definitely recommend it to everyone I know. This company is the best company I have ever dealt with and I'm happy that you have been able to help me. Customer service is the best that I've ever dealt with. I am very happy that you have been able to help me in the past and I hope the future you will be there when I need you. I really don't have too much except I'm very happy with your service and maybe possibly I could great price that I could get in the future.

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    Customer Service

    Reviewed Jan. 2, 2017

    I'm pleased with the willingness to answer any questions that I might have. I'm also pleased with the ease of being able to make a payment online rather than having to go into the store. I enjoy being able to apply online and have my loan ready for pick up in the store rather than having to wait for it to be sent to my bank account.

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    PriceOnline & AppStaff

    Reviewed Jan. 1, 2017

    Even though the interest rates are high I would recommend Speedy Cash to friends that need help between paydays. They have been very helpful for me to get through the holiday shopping season. I had trouble with the app one time and the customer service was great. They were more than helpful and very understanding.

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    Staff

    Reviewed Jan. 1, 2017

    Awesome service. I would like to see an expansion in services to include longer term loans. Love the concept, supply chain at its best. The timelines from start to finish was excellent. No wasted motion, the internet was secure and helpful, aided in a flawless experience. I would recommend Speedy Cash to everyone. Your representatives has brought distinct credit upon themselves, management and Speedy Cash as an organization.

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    Staff

    Reviewed Dec. 30, 2016

    I am very happy with Speedy Cash. They make it very easy for you to get your cash, without having to come in and receive it. Yes I would recommend my friends to go to Speedy Cash to get Cash. The ladies in the office are very nice and courteous.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Dec. 28, 2016

    Customer service is amazing and really helpful. The process of getting my loans are right about 5 minutes, so I'm in and out really quick. All the employees are friendly and they welcome you with a smile. I will definitely be going back to Speedy Cash in the future, and recommend Speedy Cash to my friends, and family.

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    Customer ServiceStaff

    Reviewed Dec. 25, 2016

    Very helpful, kind, & courteous. I live in MS but was traveling out of town to visit family in Birmingham, AL & called Birmingham office to see if I could come THERE even though I reside in MS to receive my funds & they were extremely helpful & so nice. I actually recommended your facility to my sister, Candi ** & the next day she went online & applied for a loan & picked it up from the same store just yesterday! Thank you for your help!

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    Customer ServiceStaff

    Reviewed Dec. 23, 2016

    I was very impressed with how clean and well-lit the facility was. Customer service means a lot to me. And the customer service of the staff here is top notch compared to other loan places I've been to. I would definitely recommend to a friend. Speedy Cash has my continued business.

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    Staff

    Reviewed Dec. 22, 2016

    Everything went perfect! No hassle, no long wait for the funds I needed and everyone in the office is always very friendly happy & positive! Although, I did my previous loan online so no customer interaction, but everything went flawless and I received my funds in my bank account the next day!

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    Reviewed Dec. 22, 2016

    The rates are really high. 6-700% is too high. I would have got more but rate is too high and I get loans all the time. Ace Cash gives me better rates for more money for being a loyal customer. If you could lower your rates for loyal customers it would be great.

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    Response from Speedy Cash

    Hi Jorge - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Punctuality & Speed

    Reviewed Dec. 19, 2016

    Very good service and the application for a loan online is awesome. Very easy to fill out and very prompt in getting the money into my account. I would recommend this to my friends. Being able to be on a payment plan is very easy to make payments. Thank you.

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    Staff

    Reviewed Dec. 19, 2016

    You have been great, very fair, and worked with me. I think you are great!! But I am baffled by why I only received half the amount that I could have? I was just wondering if I could get the rest of the money that was offered. Is there some way to do that? I really do need it!!

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    Reviewed Dec. 16, 2016

    I believe you do a good job. Unfortunately some people can not get the money from conventional means so you fill a purpose. I think you could all lower your rates and finance charges and still make a handsome profit but hey greed is acceptable in most of today's society so.

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    Response from Speedy Cash

    Hi Daniel - At Speedy Cash, we take your feedback and concerns seriously. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com to discuss your concerns.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 15, 2016

    Excellent customer service from every person that has helped me with getting a loan. They have far tremendous patience in talking me through the internet phase of the loan process as I'm not all that proficient in the technical aspect of the final step. Also I like how quick you receive the loan direct deposit into your account.

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    Price

    Reviewed Dec. 14, 2016

    I experience problems of getting documents of the application on this company. The loan was approve, but through the whole application I did not get and contract of repayment, but the repayment was explain verbally by the representative. The information I got from the internet was all wrong and difference. I borrowed $460.00. The information I got was installment of (6) months at a very high cab fee. I found out that this loan was going to cost me $1548.00 on borrow daily interest monies and less applied to principal. Just borrowing $460.00 this loan would be paid back (4x) borrowed amount. Now I am struck with less monies of a loan due to not getting information in the beginning of the application of the cab fee.

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    Response from Speedy Cash

    Hi Roy - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 14, 2016

    I have been using Speedy Cash, when I find myself in a tight situation. I really like the convenience and the quick loan process maybe 5-8 mins online. To make things better and easier, the customer service team is extremely helpful and friendly. I definitely recommend "Speedy Cash".

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    Staff

    Reviewed Dec. 14, 2016

    You do a great job. Your fees are fair and your service is great. I use your service when I'm low on cash. Have given your website to my daughter to use also. She loves your low fees too. Thank you for being there when I need help. Wish you could loan more though.

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    Punctuality & Speed

    Reviewed Dec. 12, 2016

    Easy to work with and always on time. The money is always there exactly when they say it will be. And the instant funding on the card is an awesome feature. I am a widow with 2 teenage children so sometimes I need a little extra cash to make it to pay day. Speedy Cash has been a life saver for my children and myself. Would definitely recommend them to my friends.

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    Punctuality & SpeedProcess

    Reviewed Dec. 9, 2016

    Fast, easy and immaculate services. There was no hassle when receiving funds and the best part is their pay back service is very convenient. The feedback and the process was just great. I would recommend them to others in my situation. I love the fact that I went through no I mean no issues and plus I was already a previous customer so that really just made things better.

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    Staff

    Reviewed Dec. 8, 2016

    Everyone was great, nice, polite, and very professional. My only regret I wish I woulda took out a little bit more. Thank you very much. Plus the money was in my bank account the very next morning. I would recommend Speedy Cash to anybody that needs a small loan. Thank you again very much.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2016

    I had been going to a store where the people were not friendly. I was delighted to find I could conduct business online. I have called customer service several times, and every time they have been courteous, friendly and knowledgeable. As someone who worked in customer service for 21 years, I know good service when I receive it!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 5, 2016

    We had an issue where my card wouldn't go through and customer service helped us and we got it to go through. They were helpful the second time and was very pleasant and helpful and very understanding.

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    Reviewed Dec. 5, 2016

    It's a good place to borrow money from but you need to pay it off fast because they'll mess over you if you don't because one time, I borrowed 200$ and ended up paying 900$ back because the lady didn't explain it to me correctly. I was so mad but lucky my sister helped me paid it off.

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    Response from Speedy Cash

    Hi Victoria - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

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    Customer Service

    Reviewed Nov. 30, 2016

    Your online customer service was very quick to answer with my request for assistance. There are no complicated forms to fill out. I only wish that there were locations in Northern California to visit in person besides visiting the website. It's nice to have Speedy Cash as a place to go to when I need help.

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    Punctuality & Speed

    Reviewed Nov. 30, 2016

    Speedy Cash helped me when I most needed help without any questions. They are fair and allows option to pay loan back. I will always feel comfortable using Speedy Cash for a loan and it's comforting to know they are always there for me when I need help. Thanks to Speedy Cash, I was not late on a bill I owed due to spending the money to fix my car.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 30, 2016

    Poor customer service. I will never do business with Speedy Cash ever again. I always make my payments on time or before they are due. I'm never and I mean never been late... I was charge a $30 fee when it wasn’t my fault. Speedy Cash has always draft my payment from the same debit card whenever I borrow. Now out the blue they tried to draft my payments from a debit card that hasn't been use since last year. And Speedy Cash putting the blame on me because I didn't remove the card... my past history shows the same debit card automatically draft on due. But it's okay. I'm just one of many customers that will never do business ever again. But I will make sure I do tell my friends and family who are customers or anyone who may need a payday never to go to Speedy Cash. My two of friends and my aunt have already deleted their debit card from the site and sent in a email to remove the check long account.

    But again we are 4 of many customers that will not do business with your company ever again. I think I should post my story out for everyone to see. I only ever use your services to help my mom get her medicine. So the $30 you charge for your error or system error hope that made a difference. I'm going to send this same message to all friends and family and have them to post it on their social media page and I'm going to send it to a blogger and have them to post it. For the bad customer service and rude agent that Speedy Cash service employees.

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    Response from Speedy Cash

    We’ve built our business by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 29, 2016

    Service was super easy and fast, and the customer service person was very nice. I did not have a wait time. I was helped immediately. Then when done with my loan, was explained when my payment was due and what was the payment amount. Then after all was said and done, I was asked if I need assistance with anything else.

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    Process

    Reviewed Nov. 28, 2016

    Best reliable lender, never thought I would get a loan but I did. I was so happy that I couldn't believe it, it was a super easy process when filling out application. I recommended this site to so many people that I know. It's so amazing that this site is available to anyone.

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    Staff

    Reviewed Nov. 28, 2016

    I renewed my loan with no problem. I also have extra income to add which she said wait until my payment Tuesday. Everything only took about twenty minute which was great. The staff was kind and very knowledgeable. Also the office was empty of customers which was great. Probably because it is a twenty-four hour service which also help a lot.

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    Reviewed Nov. 27, 2016

    My experience with Speedy Cash has been nothing but positive and they are helping me through a really difficult time in my life financially. I would recommend them to a friend for sure. I've dealt with other lending companies in the past and some of them were not what they say they are. Also I've found that that there are so many scams out there to take advantage of people at a low point in their lives.

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    Reviewed Nov. 27, 2016

    It is very convenient to apply online for short term loans, or larger loan amounts also. The online loan application is friendly user, which I've had no problems getting a short loan approved. Will continue to use the online system as needed, and will recommend it to others. It is always my intention to establish an excellent credit history with Speedy Cash. Thanks!

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    Customer Service

    Reviewed Nov. 26, 2016

    I've had an account with Speedy Cash for at least two years. Lately I've been receiving emails reminding me of my payment due date, which is the 4th of each month. I HAVE NEVER BEEN LATE, NOR HAVE I EVER MISSED A PAYMENT. Recently I asked Speedy Cash to stop sending the emails because I know when my bill is due. They continued. I then asked them to send my statement via the US Postal service. I was informed that was not an option for them. I recently had eye surgery, which makes it difficult to go online because I've been hacked once and don't wish to go through that again. I think this is an illegal practice they are doing. I informed them I would like to keep up with my balance, since they think I need reminding when my bill is due. I might have overpaid them and would never know. They could even retaliate against me for doing this. Please help me.

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    Response from Speedy Cash
    Hi Bertha -

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Staff

    Reviewed Nov. 25, 2016

    Speedy Cash has always been there for me, I appreciate that they are able to help me when I'm running low in cash. Thank you for always helping me out. Everyone is always so nice, and I appreciate that, cause when you're feeling down when you have no money they always make you feel comfortable to borrow money. They don't look down on you and I really appreciate that. Thank you again.

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    Reviewed Nov. 24, 2016

    Had some car trouble. Needed some quick cash to get it fixed. From the time I applied took about 10 minutes to get approved. Had the money in my bank the next day. Did the whole thing online and it couldn't have been easier! I would recommend Speedy Cash to anyone who like me had some bad luck and doesn't have credit.

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    Staff

    Reviewed Nov. 21, 2016

    The online service concerning a payday loan was excellent. The people at the store I go to in San Marcos are very professional and friendly and they help out if we have any problems. First class store, except for the electronic device you now fill out - didn't work very well for me.

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    Customer ServicePricePunctuality & SpeedOnline & App

    Reviewed Nov. 19, 2016

    I just don't believe this is a good option for anyone but in an absolute emergency. I started off using them as a payday loan lender, and when you get payday loans you get what you expect. I then switched over to their line of credit loan THINKING that would be a better option. The application process was quick and easy. I had no problem with the application or getting.

    I'll just assume their terms were clearly state. I won't dispute that, but this loan is extremely too expensive. I took out a flex loan of about 750 at a time, I really needed the money. I've probably still been trying to pay this off over a year. My payment is around $88. Only about 12$ is going to principal. I know half your payment usually goes to interest on just about any loan you get, but that's almost the whole thing. Plus, interest is added daily, so your balance constantly goes up. The only way to really pay this thing off in any timely manner is to pay double the amount or find out how much has been added to the balance between payments, and pay that plus the minimum payment.

    Your best bet would probably be to treat this almost like a payday loan. Just pay the thing at least halfway or a third of the way off every payment. Your balance will practically never go down if you're not making extra payments. And the balance seems to go down much slower when making extra payments than with other loans I had that were simply just an installment loan with a set balance. You do have the option to delay your payment by 3 or 4 days, and a couple times I contacted them to ask for an extra day, and it was granted.

    Customer service is fine I guess, but phone is really the only way you can talk to them. They have no secure chat system. Sometimes it can take them a while to get back to you on e-mail. I've dealt with some lenders who do same day funding with certain banks, but you only have that option if you deposit to a card. Stay away from these kind of loans if you can't afford to make double or triple the minimum payment.

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    Response from Speedy Cash

    Hi Ray - Thank you for sharing your feedback. Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Punctuality & Speed

    Reviewed Nov. 19, 2016

    I like that renewing my loan is easy and that getting the funds deposited the next day is so convenient. The loan process is very simple and quick. I like being able to have everything processed online.. makes for a better experience. I would definitely recommend this loan company to friends.

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    Customer Service

    Reviewed Nov. 18, 2016

    I have had no problems getting a loan and the payments are taken out of my bank account on the day due so I don't have to worry about it. I had a problem once trying to get a loan online but I called customer service and they helped me solve the problem.

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    Reviewed Nov. 12, 2016

    This company really lives up to its name, "Speedy". I like the fact that you can complete a loan request via the internet, print it out and take it to the nearest Speedy Cash and get your money with no extra paperwork to complete. I also like the idea of having the loan paid back using your debit card, which eliminates going into the store with cash to pay back the loan.

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    Reviewed Nov. 11, 2016

    They have great rates, it was very easy to get loan. I would recommend to anyone and all my friends. I do wish they had installment loans though with higher loans. But I will continue to do business with them nevertheless. They were easy to find and do business with online.

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    Reviewed Nov. 11, 2016

    I am pleased with my experiences with Speedy Cash. Would be better if I could earn my way to a higher loan amount or earn the ability to partially extend the loans. If these options were available, I would continue to choose Speedy Cash. Also would be beneficial if it would raise your credit score as you go.

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    Punctuality & Speed

    Reviewed Nov. 11, 2016

    Fast convenient service, easy application process, dollars in my account next day. Reasonable fee for the service. I am a satisfied customer. I have needed emergency funding on several occasions over the last seven months due to the fact that I lost a business in 2008. Had to file bankruptcy being unable to pay off past debts as a result of losing my business and going forward I lost half of my income which was after two years of struggling to survive. I procured a pension from the VA and they filed for SS at 62. I lost my pension when I acquired my SS Retirement but not until I had run up a $7000.00 overpayment to the VA which I am now repaying as well. Thank you Speedy Cash.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2016

    The customer service rep I spoke with was very nice and knowledgeable. I appreciate them very much. I would recommend them to a friend. I don't know what else to say. I just know that they are very kind and courteous and very helpful. I enjoy doing business with them.

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    Punctuality & Speed

    Reviewed Nov. 10, 2016

    I think I have certainly OVERPAID paying this loan back! I borrowed $500 and over a year ago and I am still paying it back! I guess I should have read the repayment paper better! My fault! However, I just assumed it wouldn't take this long to repay a $500 loan and thought it was broken down to where it would be paid off over a certain amount of months, like most loan places. NEVER again will I borrow from them! 14 months later and I still owe over $300! SCAM!

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    Punctuality & SpeedStaff

    Reviewed Nov. 7, 2016

    Great service, easy and there when you need it. Even with somebody with bad credit it's just a few easy steps and then you are there. They put the money in early the day it is promised. They electronically take it out of account the day it's due making it a no hassle and stress-free. Would definitely refer to them.

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    Customer ServiceOnline & AppStaff

    Reviewed Nov. 6, 2016

    I have been a customer with Speedy Cash for about 3 months. The application progress was easy and fast. Followup by customer service is excellent. My experience with speedy cash customer service agent I feel was good and respectful. Everyone that I have interacted with have been very courteous and helpful. I like the option of changing my payment due date. Please keep up the good work.

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    Reviewed Nov. 5, 2016

    Speedy Cash took out a payment out of 2 accounts and has not refunded me one of the payments back. I live on social security and do not have much money to be paying twice. I don't know what I will do if I don't get that money back soon.

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    Response from Speedy Cash

    Hi Rita - At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally, please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    PriceStaff

    Reviewed Nov. 3, 2016

    I was told the ridiculous interest they charge would be suspended while I was on a payment plan. Turns out my $353 in payment went to nothing but interest. They refused to let me speak with a supervisor and sent me to third party collections. This pathetic excuse for a company preys on people's desperation, and they ABSOLUTELY don't care about their customers. I know people that have similar experiences. DON'T GO TO THEM, YOU WILL 100% REGRET IT.

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    Response from Speedy Cash

    Hi Sarai - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously and make every effort to promptly address them. Please feel free to call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 2, 2016

    Speedy Cash has been amazing! When my car broke down and we weren't prepared, Speedy Cash was helpful! Applying and getting approved was easy. Customer service is great! I give them 5 stars and highly recommend them if you need a quick loan. Thank you Speedy Cash for helping me out!

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    Reviewed Nov. 2, 2016

    Very easy online process. The payback options are great & save me a lot of time being able to repay with my debit card. I love not having 2 go into the store but it's optional to go in store if I want to pick up my funds the same day.

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    Customer ServiceStaff

    Reviewed Oct. 31, 2016

    I have to say it was easy getting approved for the $500 and there was very little information. I took out this loan in September 2014, and today I decided to pay $200 on the principal of my account, but it doesn't work like that. My payments come out on the 3rd of every month and they vary around $125 to $101. After paying the $200, $87.37 went to the interest, and $112.63 went to the principal. I asked the manager why all of the payment didn't go to the principal and she explained to me that the payment is broken like that because that's the way they do it. So I decided to go back and pay off the rest of the account and I asked what I owed, and the remainder due was $288.58. ($36.30 went to principal and $252.28 went to principal).

    So to explain to you why you shouldn't do business with these crooked people is that my original loan was for $500 and 25 months later the payoff was $488.58. (Mind you the payments every month that came out started around $200 a month and recently went down to $101.65.) So to blow your mind I paid $3,125 for a $500 loan. That is why Speedy Cash is sending out emails to all their customers because they are under investigation by multiple entities. I can't explain the feeling I have after trying to get the store in Madison, TN to explain to me how I can request to pay on the principal of a loan to bring down the interest, so I can pay this loan off doing all the right things.

    So tomorrow I'm contacting the BBB, the DA Office in Nashville, TN, and anyone else that can hear my voice. If you are reading this PLEASE DON'T BOTHER WITH THESE PEOPLE. THEY ARE SCAMMERS. And I don't understand how the people they have working for them do what they do, but I guess it takes all kinds to scam people and not explain to them that the only way to pay this loan off is to pay the original balance all at one time. I'm praying for God to settle my spirit because the anger I'm feeling right now is so OVERWHELMING.

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    Speedy Cash
    Response from Speedy Cash

    Hi Maurice - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Feel free to contact us at 1-800-273-5602 or at CustomerService@SpeedyCash.com.

    Customer ServicePriceStaff

    Reviewed Oct. 30, 2016

    A few months ago without my consent I received an email from Speedy Cash about an upcoming payment. This was at 4 am and woke me. I complained and then was told that instead of paying $45 for interest on my next loan it would be $25.00. I was not happy with the way they handled it and they cashed my check for $300 and I assumed the next time I utilized them they would honor that since waking anyone up at 4 am with their auto emails - and people there are time zone settings - soured me on them and the way they do business.

    I today called and was told I used it already. When since I had not gone there since that time when they cashed the $300 check after my complaint. When a company then tells me I was there since, and I was not and my checking account shows that how dare they lie to me to save a few bucks. I am done with these people, as I won't deal with people who promise and then don't deliver on their promise. This is outrageous.

    This lady Norma tells me they gave me the $25 so go ahead and proof it. My checking account shows nothing from them since they cashed my $300 check and promised me a discount on my next advance after they woke me up at 4 am with a damn email a week before it was due. Checking accounts don't lie but Speedy Cash does. Maybe they think I am an idiot or stupid or both. Stay away from them folks. They lie, wake you up, and say the computer did it. Well folks it takes people to program a computer and there are settings for time zones. Just saying. What a bunch of crap. They lost my business for sure and hopefully more folks will join me in avoiding these liars. I just checked and the last check when they told me I would get a discount was dated September 3 not in June and was cashed on the 7th of September. No promised discount and no discount if I came in there again.

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    Speedy Cash
    Response from Speedy Cash

    Hi Susan - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Oct. 29, 2016

    The loan process was quick, easy and convenient. I was actually a satisfied customer until I tried to log-in to the app that we're supposed to download and log into everyday for a chance to win $1,000. Every time I tried to log in, I would get an error message saying the system is down. What's even worse, I kept receiving emails saying "Did you log-in today?" No! Because when I tried, you kept saying your system was down!

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    Speedy Cash
    Response from Speedy Cash

    Hi Nakeisha - Thank you for sharing your feedback. At Speedy Cash, we take your feedback seriously and please rest assured that we are taking steps to address it. If you would like to speak to a Customer Service Representative, please call 1-888-333-1360 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 25, 2016

    Customer service department was very polite and professional. The overall experience in getting the loan and funds deposited was far more difficult than other companies I've dealt with in the past. I would be more likely to revisit another loan company in the future. Also the time it took to get funds deposited took 2 days longer than other companies I've borrowed from.

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    Speedy Cash
    Response from Speedy Cash

    Hi Tim - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Oct. 21, 2016

    Your rating would be higher however I don't believe you allow people to borrow what is truly needed. The refinance option is great but needs offered at each payment not just a couple. I also believe returning customers should get a bonus for loyalty.

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    Speedy Cash
    Response from Speedy Cash

    Hi John - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make an effort to address them. If you would like to discuss your concerns personally please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Reviewed Oct. 20, 2016

    I want to warn everyone that Speedy Cash will screw you over and over again. I have one loan from them. I got in back in March and I have been trying to get them to move the payment day by one damn day. And they will not do it. I get paid on Thursday and they want to pull the money out on Friday. I told them that will not work. So they told me they would move it back one day and they Never did. So it makes it very hard to pay them back when they will not work with you. Oh and the kicker is when they get it up to around $300 then they flip it to Thursday and pull the money out. That is twice the amount I needed.

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    Speedy Cash
    Response from Speedy Cash

    Hi Bobby - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. If you would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Oct. 20, 2016

    I always borrow the max. of $255 when I need extra cash. I pay out $300 in the end, but, I do get approved for the loan without any questions. Paying back the full amount plus $45 within the 2 weeks is not always fun or easy, but at least it's a little help that other loan dep's hesitate to help out with.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 19, 2016

    Very easy to fill out application and super fast delivery. Always the next day at midnight I will receive the cash in my account. I would definitely recommend Speedy Cash loans to any of my family or friends. I have been using them for over six months and have never had an issue.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 16, 2016

    Great service, fast, easy, convenient. Perfect way to get through an unexpected bill. Customer service great to work with and very helpful, and polite. I would recommend this company to anyone. You can apply online or over the phone. Thank you for providing this service. Only thing I would like to have is a reminder email a day or so before payment is due.

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    Verified purchase

    Reviewed Oct. 16, 2016

    I needed some extra cash and Speedy Cash has accompanied my needs and I didn't have to pay it back all at once. I get paid once a month, it is convenient that I can pay it over time. The service is excellent and the fact that it is done all online with the funds going in the next business day.

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    Punctuality & Speed

    Reviewed Oct. 15, 2016

    I will NEVER EVER go to them again. Nobody should ever get a loan no matter how desperate you are. They are a joke! Thanks to them my entire business got ruined. I've never been so mad at a loan place and never had a loan place treat people so poorly. Thanks speedy cash. Hope you enjoy ruining people's income.

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    Speedy Cash
    Response from Speedy Cash

    Hi Amber - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns - please contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Price

    Reviewed Oct. 13, 2016

    Pleasant workers. Crazy interest rates. I only go to Speedy Cash when I'm on a time crunch as they are near me. Otherwise I would drive farther to borrow some money from a competitor. I do like that money can be sent to your bank within a day or it can be picked up at one of the locations.

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    Speedy Cash
    Response from Speedy Cash

    Hi Alma - While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 13, 2016

    I wouldn't change nothing about you all because I get good customer service with you all and I am very satisfied with you all. Thank you. I would highly recommend your services to a lot of good people. The only thing I wish you would change is the due date a little longer.

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    Verified purchase

    Reviewed Oct. 12, 2016

    Everything from start to finish was professional and best of all easy. Speedy Cash has an easy to understand easy to use website. They go out of their way to make getting a loan an effortless experience. I would recommend Speedy Cash for every needing emergency funds. The need for occasional cash can be overwhelming. Use them when the need arises.

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    Verified purchase
    Process

    Reviewed Oct. 11, 2016

    Have done business with Speedy Cash on various occasions where I was low on funds and needed a timely solution. My experience has always been great throughout the loan process. The application is simple and straightforward, a review of the details of loan are always provided prior to commitment, the funds are promptly sent to bank on next business day and finally the exact amount is deducted from your account on date agreed to. A plus for me personally is that my debit card is linked to my account so I know the amount is cleared immediately. Cannot find any faults with my own dealings with Speedy Cash.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 11, 2016

    This is my third or fourth time using "Speedy Cash." They are fast and efficient, with great CS Reps. They genuinely explain every detail and send a week's advance notice by email when loan is due. Reps are VERY Professional and VERY HELPFUL.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 8, 2016

    Speedy Cash has excellent customer service. They are friendly in person, by phone and online. They reply quickly by email. I would recommend Speedy Cash who needs help financially. Keep it up!!!

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    Verified purchase
    Customer Service

    Reviewed Oct. 8, 2016

    I love this company. This is not a scam. I used to ask relative and friends for a loan and they all turned me down, but now I found Speedy Cash I don't have to deal with that anymore. I have a line of credit loan and it's great. Thank you Speedy Cash for your Positive Feedback to me and others. I strongly recommend this company to anyone that needs Speedy Cash. It is what it is and that's Speedy Cash. The great and accurate Customer Service is Superb.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 8, 2016

    I needed money fast to pay bills and the application was quick and easy. I was approved for a higher amount than I needed at the moment and later on I needed more cash for unexpected expenses. So I asked for more money and it was simple and easy. Money is taken out of my account every time I'm paid and I don't have to worry about the loan not being paid on time. Transfer money straight to my bank account the next day and been a great experience ever since.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2016

    I attempted to do my loan online and had complications and spoke with the most awesome rep on the phone that walked me through the entire process. A huge help in getting me my funds and was able to make me feel at ease with doing a loan online. I very much appreciate your service!

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    Price

    Reviewed Oct. 5, 2016

    I came to speedy cash for a loan of $240 In April 2016. The payments were $44.80 twice a month. Reasonable I believed. It is now October 2016. I have made each payment up to this point and my balance is still $133. Their interest is applied to your account DAILY. So for everyday you don't make a payment, the total loan amount you have to pay increases. They DO NOT tell you this when you apply. If you disregard my warning and feel you can manage it then be warned. If you do not have enough money, they WILL NOT give you an extension and they WILL overdraft your account. The $240 was NOT worth it. I would rather have let our bills overlap.

    Speedy Cash is nothing more than a legal loan shark. Do not indebt yourselves to them. If you REALLY, REALLY need a loan, then use LendUp. They gave me 1 set interest rate and a month to pay it back. When I couldn't they put me on a once a month payment plan. SpeedyCash has caused me much trouble with my finances and my Bank when I originally sought them out for help.

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    Speedy Cash
    Response from Speedy Cash

    Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. At Speedy Cash, we take your feedback and concerns seriously. Please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Customer Service

    Reviewed Oct. 5, 2016

    I've had couple of payday loans with Speedy Cash Store #175. I always have great customer service and I will recommend Speedy Cash highly to my family and friends. 100% satisfied with service. Thank you for your time and God bless.

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    Verified purchase

    Reviewed Oct. 4, 2016

    Your application process was fairly straightforward. Which I liked. It didn't take too long. You took my payment on the right day and for the right amount. I like when things work properly.

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2016

    Very friendly staff. Payment option far as refinances could be a little different but it's ok and it has been working for me. Thank you so much.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2016

    You guys are always great!! You always work with me and I love the customer service!! I tell everyone about you when they are in a bind!

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    Verified purchase

    Reviewed Sept. 22, 2016

    Speedy Cash has always helped me whenever I've needed them & I truly appreciate their help. I'll recommend Speedy Cash to everyone I know. Thanks Speedy Cash!

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    Verified purchase
    Customer Service

    Reviewed Sept. 16, 2016

    I have been using Speedy Cash for several years and continue to do so because of the great customer service and how easy it is to obtain a loan. I love that I can get the money same day.

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    Verified purchase

    Reviewed Sept. 15, 2016

    I needed an extra day to get funds in my account so I could make my bi-weekly payment, and they graciously gave me the day that I needed. Thank you very much.

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    Customer ServicePrice

    Reviewed Sept. 8, 2016

    Although they are friendly and offer quick cash up to 2600 dollars. The rep told me they report to all three credit agencies. This was not entirely true. I signed my second installment loan I checked my credit and found they did check my credit however no positive credit was listed on paying back the first loan. I called the customer service line and was told they do not report positive feedback only negative. So taking out two loans although it gave me quick cash did not help my credit at all and in fact hurt it from the credit inquiries they performed. This on top of the astronomical interest rates (over 100%) is why I will not do business with them ever again. If you go the full term of the loan you pay almost 10,000 dollars for that quick 2600 dollar loan. There's better options out there like loan sharks. Their way of doing business should be illegal.

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    Speedy Cash
    Response from Speedy Cash

    Hi Mike - We take your feedback and concerns seriously and make every effort to address them. Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Price

    Reviewed Sept. 2, 2016

    Truth is this service rips your income. 750.00 pay back on a 150.00 installment yea right. Then got balls to keep raising payment. Rates are not low. They charge what real banks do. They charge a daily interest in turn I know for a fact is a lie saying legally can do it. This service may have been good in 95. But audit the sobs and find out. They suck for loans. You'll owe a year worth of debit. They are not legally by law allowed to collect. I want them shut down so do a lot in kc.

    I have gotten a 800 dollar loan from CASHNet. It will be paid off November this year 8 month for that. Got it Feb this year. Amount Speedy Cash is stealing money on a 150.00 installment same method I used at CASHNet bingo. I’m about to stop payment. Make them take me to court and beat them. ‘Cause tech they was paid back 250.00 that's beyond legal limits of the loan by law. They are taking 6 times more than law says. Don't use them. They care less how they get rich illegally.

    I also never agreed to pay them for a year and a half for 700 bucks. Payback. I’m suing for fraud. I expected to pay 150 and a simple fee the next month after I got it back like I always had. They seen social security on my account then rammed me so yea my turn to take them out permanently. Citibank is willing to help press fraud. Block their access from any more money. They tried to get me to help them sign a petition to keep congress from bla bla. Pretty much lied to get people to sign ‘cause congress is going after them. I don't care for Speedy's. Let it burn to the ground.

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    Speedy Cash
    Response from Speedy Cash

    Hi Paige - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Customer ServicePrice

    Reviewed Aug. 14, 2016

    I applied for a loan at speedy cash office and it was a payday loan in which I paid off on my payday. But then I needed more money for an emergency so I went online to apply for an installment loan. I was approved for 249 and was told that my payment would be 54.38 for 6 months and the total would be to repay 589 and some change. They took the first payment plus 12 50 late fee on the 1st of the month and my payment isn't due until the 3rd of the month. They did not tell me that this amount is taken out but my balance will still remain the might as well say 590!

    I am on disability and only get 700 a month in which they knew and I called and told them that they did not explain this to me when I took out the loan! I do not have 68 dollars to give to them every month and my balance remains the same! It is like I am giving them money for nothing! She told me I could increase the monthly payment to get the principal down, but I am barely making the payments but would not mind if the money was going toward my loan! And I am going to have to pay 390 in December which I cannot afford because I have bills and rent to pay!

    This is such a ripoff to the poor and disabled! We come to them for help to get money that we don't have and they charge more and put us in worse shape than we were in before going to them. I do not know how they expect us to pay these hundreds of dollars that I and most disabled people do not have! SUCH A SCAM AND A RIPOFF! They are probably going to take me to court, but that still will not make me have the money because if I did I would have paid them in the first place. I really need an avenue to get a remedy for such unfair business practices!

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    Speedy Cash
    Response from Speedy Cash

    Hi Gwendolyn - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly to discuss your concerns personally at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Reviewed Aug. 8, 2016

    Worst, most incompetent, misleading and dishonest service I have ever come across. Do not believe a word they say as they cannot be trusted. Stay away from them and do not give them your business as you will just get the runaround and after all the hassle you will not accomplish anything. Be forewarned.

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    Speedy Cash
    Response from Speedy Cash

    Hi Steven - We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. If you have any other concerns or would like to speak to a Customer Service Representative, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Customer ServiceStaff

    Reviewed July 27, 2016

    I needed a payday loan about two years ago. Once I was referred to Speedy Cash, the establishment of an account & then getting the funds was so very simple. You are able to choose between having the funds either by waiting overnight or going to one of their offices & getting the funds the same day. Their customer service staff is very friendly & professional. Since that first loan I've had to use them about 5 times since, one time I needed a couple of days before I could repay my loan & they were gladly willing to extend my repayment. Conversely, I highly recommend that if you require a payday loan, THIS COMPANY is not a scam, of which there are many out there. This company is straight up.

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    Speedy Cash
    Response from Speedy Cash

    Hi Don - Thank you for sharing your positive feedback.

    Customer ServiceStaff

    Reviewed July 16, 2016

    I got a title loan the day before Christmas Eve 2015. For 2600.00 I have been paying them 200.00 since. I still owe up to yesterday July 15 2016 2607.00. GO FIGURE. THEY TOOK out of my disability which I only received 430.00, 397.00. Left me with the change so I called them and their representative got very rude And was intimidating at times. I told them they were worse than the mob. I said a curse word also and hung up. Don't do business with this company.

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    Speedy Cash
    Response from Speedy Cash

    Hi Roberta - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 19 years by making sure we take the very best care of our Customers and their financial needs. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Staff

    Reviewed July 14, 2016

    I was unable to make repayment through the original account at the time so I may arrangements to use a different account. At the time I advised the rep that the account they had to draw the repayment would not have the funds in there that's why I needed to use a different account. I gave the rep the new information and was assured it would come out and it did. But to make sure they didn't try to take it from the other account I put a stop payment on it. Speedy Cash not only tried to take the money from the wrong account but kept putting the charges through under different amounts but they also used different descriptions to fool the banking system to accept the payment.

    This happened three times and I have been over drafted all three times. I was able to get the bank to reverse the fees and transactions, however this action on Speedy Cash's part is shady at best. While they do have fast online service when they tried to run it through every way they could after knowing I made other arrangements.. this is very very shady so I would not use them at all.

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    Punctuality & Speed

    Reviewed June 28, 2016

    I took out a loan for $500.00. Never had any problems, never been late. So I get down to my last payment and it gets taken out of my account which was fine but then they tell me I have a balance left on the account totaling 17.00 dollars. Ok so I go to pay this balance out of another account. They had already taken it + 12.50 more totaling $29.50 making a shortage in account granted they was only authorize to take out one payment not two but their excuse was it was late charging me an extra 12.50. Problem you were suppose to hit the account only once not two. This is a piss poor company. They won't get me anymore and if I can help it I will do my best to let everyone know about their fraudulent **!

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    Speedy Cash
    Response from Speedy Cash

    Hi Mack - At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Speedy Cash Company Information

    Social media:
    Company Name:
    Speedy Cash
    Year Founded:
    1997
    Country:
    United States
    Website:
    www.speedycash.com

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