Speedy Cash Reviews

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Edited by: Jon Bortin

About Speedy Cash

Speedy Cash is licensed to operate in multiple states across the U.S. (including Nevada, Oregon and Washington under the name Rapid Cash). It provides payday loans, installment loans, title loans and lines of credit online, over the phone and in stores. Speedy Cash claims to have served over 10 million people since 1997.

Pros
  • Get funds in as little as a day
  • Online and in-store services
  • Loans from $50 to $26,000
Cons
  • High APRs

Speedy Cash Reviews

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    Page 11 Reviews 1635 - 1835
    Luis increased rating by 4 stars.
    Customer ServiceStaff
    After a positive interaction with Speedy Cash, Luis increased their star rating on Aug. 1, 2015.

    Updated review: Aug. 1, 2015

    I was given a call by Rebecca from Speedy Cash about a complaint I had regarding unknown credit inquiries I had on my report. She was amazing and helped me get this resolved. They also helped me steered in the right direction. I don't like leaving bad remarks about companies but I did earlier when I wasn't getting any help. But after speaking to them I feel a little better. Thank you Rebecca.

    Original Review: July 20, 2015

    I have never been a customer of Speedy Cash nor have needed to. I know of coworkers and a few friends who have needed their services and heard great things about them however my situation is different. A recent inquiry of my credit report found that there were inquiries made from them on 4 separate occasions. Not possible as I never gave them my info. Few calls to their corp office have gone unanswered. Really frustrated as they could have lost a potential future customer over this.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed July 20, 2015

    I was very pleased how everything was handled. Personnel are very professional, patient and polite. I also was very impress with the facility, (very clean) well kept and in order. I will continue to do business here and refer others.

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    Reviewed July 18, 2015

    Paid off loan in cash and teller stated the check I previously wrote would be destroyed. Check has been attempted to be cashed twice and copied and my handwriting forged. Complaint filed with BBB and FDIC. Law enforcement to be contacted on next business day.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed July 16, 2015

    Good place. Fair.

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    Customer Service

    Reviewed July 16, 2015

    Good customer service.

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    Verified purchase

    Reviewed July 14, 2015

    I just paid some bills... had tix to Van Halen. Just wanted some pocket money... fast, easy. Thank you!

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    Verified purchase
    Price

    Reviewed July 12, 2015

    I love coming to you. I feel as if you really care, however, the only thing that bothers me is such high interest. It's a little overwhelming. I know we come to you with a major problem but it feels hard to be taken advantage of in a situation. But what can we do?

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    Punctuality & SpeedStaff

    Reviewed July 11, 2015

    I really appreciate the service and the help I have received from Speedy Cash. It was a very pleasant and very fast service transaction. The ladies are so very helpful and respectful of our information. I was pleased to see how they protect our information that we have to give out at the window, so as to where the customers behind us can't hear what we are telling the teller behind the glass. I really appreciate them protecting my privacy and how they handled the entire transaction. Thanks so much for all of your professionalism and your friendly and fast service. Y'all Rock!!!!! Thanks so much :) You have made a difficult decision not so unpleasant. Thanks again. :)

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    Verified purchase

    Reviewed July 10, 2015

    I am very satisfied with Speedy Cash and I love the online service as well as the in-store pick up option.

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    Punctuality & SpeedStaff

    Reviewed July 8, 2015

    There was a 7 minute wait prior to getting to me. Once it was my turn I was assisted quickly and she was very friendly. She made me aware of all Speedy Cash had to offer and was inviting and courteous.

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    Punctuality & Speed

    Reviewed July 7, 2015

    Having had several loans with speedy cash, it has been easy and enjoyable and a satisfactory experience.

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    Verified purchase

    Reviewed July 6, 2015

    My only issue is that higher loan amounts should be allowed in California, Installment loans of 2600 would be great. The payments and ease of the process to obtain loans is great. I would highly recommend Speedy Cash Loans to friends or family in need of some quick funds.

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    Verified purchase

    Reviewed July 5, 2015

    Took out a loan beginning in February of 2015. Paid on time because I gave them my bank account number, routing number and the debit card number to that same account. Now I check my account and it says on their end it's defaulted and I'm being charged additional fees. When my bank also states that, they show all records of any payment never declining their ach request also auto pay requests. All payments went through without any hiccups. Was thinking of using the company again but after this, I feel like it's a scam. Definitely won't recommend them to anyone I know because of this and definitely will be disputing this.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed July 3, 2015

    The service at Speedy Cash is great. The employees are always friendly and helpful.

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    Customer ServiceStaff

    Reviewed July 1, 2015

    I took out a loan a bit of time ago. In the midst of that I ran into financial hardship. Spoke with a, what seem to be nice representative, who understood. I let them know of which date and the amount to pay. After that payment I would be able to get back on track. I was to pay $100.00 on the 1st... Today. Yesterday my account had $1102.00 taken out from Speedy Cash! I called them and of course NO HELP! I have to do all the work. Not only that I'm upset because of course they have no record that I spoke with someone. So here I sit trying to rectify all this for the terrible mistake and dipping into my account. I cannot pay my own rent! Seems like Speedy Cash doesn't care. I on the other hand am a person to which I call to make arrangements. I am sure some don't do that so why hassle the good customers?

    I already filed a complaint with the BBB. Going to the FTC Because yes it's a loan and yes IF I didn't call or try to pay then isn't that when you go try and take out of the account!? This was not authorized But I want my money back today! Or better yet how about you guys Speedy Cash pay my rent for me hmm???? The lady I spoke to last night could only say.... "Well ma'am the good thing is that the loan is paid so you can apply for another loan now." -_- Really!? I told "Umm no not happening." Especially not with these guys!

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    Response from Speedy Cash

    The experience outlined is not reflective of the Speedy Cash core vision and values. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Online & App

    Reviewed June 26, 2015

    Acquiring a loan with Speedy Cash is faster than the internet. The approval is there right after you submit the application. Definitely the go to place for the money you need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 25, 2015

    My ex took out a payday loan from this company. I paid off his loan as a one time deal. I made that very clear to the representative when I called. He said he understood and would remove my card from the file. Apparently my ex took out another loan 2 weeks later and gave them his card information. They deposited the money into his account. However, when it was time for him to pay it back and he didn't have the money, they took it from my account!! They never removed my card number!

    We called and they were very apologetic and said my card never should have been on file. They said they would issue a refund that would take 24-48 hours. 48 hours later they said "oh it takes 72 hours!" In the mean time my account is now overdrawn because they took out $600 for someone else's loan!! I've never had a payday loan and all they will do is apologize!! Everyone I talk to says "sorry for the inconvenience" and won't own up to the fact they committed fraud and I still don't have my money back! I can sue them since they did not have MY authorization to have MY card on file and they don't care! Do not use them!! Fraudulent company!

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 24, 2015

    I borrowed $100 from Speedy Cash. They took out $50 every two weeks for a minimum of 6 months. Every time I'd call for help on a explanation of why, I'd get a runaround. Very unprofessional... Very disorganized... Quick to take your money but procrastinators to help you. And untrustworthy.

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    Response from Speedy Cash

    Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. We take your feedback and concerns seriously and make every effort to promptly address them — we will be reaching out to you shortly. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Reviewed June 23, 2015

    Speedy Cash debited my bank account four days after my final loan payment and sent me a notice of default. I have all records of payments and my copy of the original loan note. They have refused to provide information regarding the debit and I get transferred from department to department then asked to leave a message. My bank account is now negative and haves over 200.00 in NSF charges and they have yet to provide answers. I now have to file a report with my bank and wait up to 10 days to get my money back. Will file a complaint with the BBB and Consumer Finance Board.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed June 22, 2015

    I'm getting tired of your employees not letting me talk to a manager. I'm gonna back charge Speedy Cash $100 an hour for giving a fraudulent loan in my name then just dropping it in my lap like it's my problem now. If you would have done a proper background check you would have seen that the numbers don't match. Thanks for being such an unprofessional company.

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    Speedy Cash
    Response from Speedy Cash

    Speedy Cash takes the issue of identity theft very seriously. We have a dedicated Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-800-856-2911. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response.

    Verified purchase
    Staff

    Reviewed June 20, 2015

    My first time in the store and I was very very pleased. Everyone was extremely nice and I will continue to do business with you from now on.

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    Verified purchase
    Customer Service

    Reviewed June 20, 2015

    I absolutely love the customer service and the fast application process.

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    Punctuality & SpeedOnline & App

    Reviewed June 19, 2015

    Very fast process. Loan received on time. The application was easy to complete also. I am very happy with Speedy Cash.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2015

    Customer service was excellent. Very informative and helpful.

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    Punctuality & Speed

    Reviewed June 15, 2015

    Thank you Speedy Cash. They've good customer services & they process your application quickly.

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    Customer ServiceStaff

    Reviewed June 15, 2015

    Madison location. Every agent of your staff that I've dealt with seem to be rude and not friendly to deal with. I work in customer service myself and there is no excuse for this! Not to mention there's always a line in your store and employees behind the glass are just standing around instead of focusing on customers in your store. This should be addressed before you start losing your customers including myself. Thank you.

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    Speedy Cash
    Response from Speedy Cash

    Michael - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 13, 2015

    Great service. Fast and friendly service in person and over the phone.

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    Customer Service

    Reviewed June 11, 2015

    The customer service was great. Very pleasant workers.

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    Verified purchase
    Customer Service

    Reviewed June 11, 2015

    I keep receiving emails for a ** at my email address. I am NOT ** and I have NEVER done business with Speedy Cash. I'm sure you are violating some privacy law by sending me his information. Please remove my email address from your records. Thank you.

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    Verified purchase
    Staff

    Reviewed June 11, 2015

    Fraudulent loan apparently granted by Speedy cash and they refuse to provide any proof of the loan they supposedly issued. Will not provide bank check was written to, who cash it when. Also, apparently issued it with no proof of who person was. I was the victim of ID theft (IRS electronic filing on TAX ACT compromised). With this they have my SSN and that seems to be all Speedy cash asks for. Taking up with ftc and corp ranks at Speedy Cash tomorrow as at line level they have provided zero support. Almost 3 months have passed and they haven't validated debt and now want to send to their internal "collections." This is a scam.

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    Speedy Cash
    Response from Speedy Cash

    Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-800-856-2911. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response.

    Verified purchase
    PricePunctuality & Speed

    Reviewed June 9, 2015

    Excellent service... fast and dependable. Although Payday Advance is an expensive form of credit you can always count on Speedy Cash services when you need it.

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    Verified purchase
    Customer Service

    Reviewed June 8, 2015

    Great customer service. EZ pay plans - easy to find a store here in las Vegas.

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    Punctuality & SpeedStaff

    Reviewed June 5, 2015

    Excellent service, fast and friendly.

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    Verified purchase
    Staff

    Reviewed June 5, 2015

    People who work there are very nice and helpful. Also very professional.

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    Customer ServiceStaff

    Reviewed June 4, 2015

    I loved their fast customer service. Very pleasant to do business with and I have referred other people.

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    Verified purchase
    Staff

    Reviewed June 4, 2015

    Speedy Cash is well put together! They are effective and efficient in providing cash in need of special events that may occur in life. God Bless You Speedy Cash and Employees.

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    Punctuality & Speed

    Reviewed June 3, 2015

    Fast and fair.

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    Punctuality & Speed

    Reviewed June 1, 2015

    Great services... on time... thanks Speedy!

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    Staff

    Reviewed June 1, 2015

    Thank you for being there when I needed you. Excellent service. I'm telling everyone I know about your company!

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    Verified purchase
    Staff

    Reviewed June 1, 2015

    Very good service.

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    Verified purchase

    Reviewed June 1, 2015

    I'M very very satisfied with you guys I have recommended you to many of my friends. I have been very impressed with everything and will continue to use you guys when I need something. I have never had any problems with this service at all and just really appreciate you guys because you come thru every time!

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    Punctuality & Speed

    Reviewed June 1, 2015

    I go through the internet to do my loan. It is fast, easy, and the money is in the bank the next day.

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    Verified purchase
    Staff

    Reviewed May 31, 2015

    Great job!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 30, 2015

    Everyone at the Cleveland, TN store is great! They are extra friendly and make it quick and easy to get money you need. ** is my favorite because he is super nice. Acts like he has known you your entire life.

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    Verified purchase

    Reviewed May 30, 2015

    I would recommend anybody to use Speedy Cash.

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    Verified purchase
    Online & App

    Reviewed May 29, 2015

    I appreciate Speedy Cash even existing, for helping when I have an emergency. The online application is user-friendly and easy. Thanks for being there!

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    Reviewed May 28, 2015

    I went to speedy cash for a loan of $600 back in January 3rd. The person who gave the Loan told me that will be a charge on my Bank account of $134 every two weeks, (268 a month). If I don't pay the total of $600 before June they will continue to take money from my bank, until half of june, then it will stop. Unfortunately I cannot come with the total of $600 dollars in two weeks to pay in full, so I let them took the $268 a month from my bank. No payment was missing, the money was always there, so far I have paid them $1,340.

    I was thinking to wait until the half of June so I can get this over with, and I just have find out, that they will stop taking money from my bank, but they will start to take action to demand the payment of $600. This is outrageous, they already have take from me more than double of the loan, and now want to take actions against me for not paying the principal. If I would know this, I would have pay this hectic loan borrowing from somewhere else. Very disappointed.

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    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed May 28, 2015

    Good service I like it.

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    Verified purchase

    Reviewed May 28, 2015

    I have used Speedy Cash often. You gave me a chance and made it easy to get a loan when I really needed the help. Thank you.

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    Punctuality & SpeedStaff

    Reviewed May 20, 2015

    Local and convenient. It is always a fast in and out when I need cash. The hours are convenient as well since I work odd hours. The staff is always friendly, courteous, and helpful. They always review everything in detail. I would positively recommend for short term payday loans.

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    Punctuality & Speed

    Reviewed May 20, 2015

    Speedy Cash took a payment out two days ahead, therefore it caused nfs charges to my account. I have paid every loan on time on the 3rd Wed of each month as scheduled. Now they are giving me the runaround about giving me my fees back. Speedy Cash is so unprofessional, I will never do business with them ever.

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    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed May 18, 2015

    You all there at Speedy Cash are awesome. I have had other payday loans and they are not nearly as fast as Speedy Cash. Thanks Speedy!!

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    Verified purchase

    Reviewed May 14, 2015

    Very good experience. Have had not so good experience with other payday loan agencies in past. Speedy cash was better than average in comparison.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 12, 2015

    Very quick & easy loan process. I would recommend Speedy Cash to all my friends & family. If you need to speak with someone on the phone or in person the people are very pleasant and helpful.

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    Verified purchase

    Reviewed May 9, 2015

    I stumbled quite a bit getting thru the loan process.

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    Verified purchase
    Customer Service

    Reviewed May 9, 2015

    Best overall experience with payday loans and customer service excellence!

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    Verified purchase

    Reviewed May 7, 2015

    Thanks you guys for anything. It helps me.

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    Verified purchase
    PriceProcess

    Reviewed May 6, 2015

    This is a great service. I only wished the interest wasn't high. Maybe you can come up with a plan, that over a period of time your interest can go down after each quarter or something. However the process is very easy and hassle-free. Thanks for your service.

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    Verified purchase

    Reviewed May 6, 2015

    I appreciate that availability of being able to get a pay day cash advance, in a speedy way. However, I would like to be able to get an installment loan to consolidate about $2500 of medical expenses and bills, since I've been a loyal customer and a stable customer. It's difficult to get caught up when the pay day advance has to be paid back, other bills go unpaid and I continue to have to get advances. Please see what you can do to consider allowing this for me after you review my account history. Thank You.

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    Customer ServiceOnline & App

    Reviewed May 5, 2015

    I applied online and heard nothing back from them, so I called. They informed me they were behind and that it could be more than 24 hrs. I called after 24 hrs and was informed they were still behind but they had reviewed my bank account and everything looked good that they just had to confirm my references. 4 hours later, I receive an email stating I was denied because they could not confirm my identity. Excuse me - you went through my bank account, you contacted my references, and I even offered to send you a picture of my license.

    Besides the fact that you clearly are not "Speedy" at all, I feel like my privacy has been invaded considering the online application asked me to confirm my Id through Trans Union. If you knew at that point I was not eligible for a loan, you should not have proceeded any further and also informed me immediately so I could make other arrangements. At this point after reading some of the reviews, I may have dodged a bullet. But if I find any criminal activity on my credit or bank account, I will know who to look at for it.

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    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed May 4, 2015

    Everything has been very easy, painless, and helpful. Thanks for being there when I need you!

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    Punctuality & SpeedStaff

    Reviewed May 1, 2015

    I received a text from an online company saying I was approved for a loan. I click on the link and my information came up. I updated a couple of things and submitted and they referred me to your company. I got really excited because I had some things I needed to take care of fast so the money came in time. Well at least I thought. When I arrived they seem nice and friendly with a smile but then once everything got going with the loan, they made me feel like I was begging and annoying.

    I provided everything that was required and yet I was approved for 100.00. And the young explain to me that I would get 350.00. No one was willing to go the extra mile to at least try and offer me more when seeing all my job information and my income. And especially that I get paid every week so that you would have your money back on time with no excuse. I WILL NOT DO BUSINESS WITH THIS COMPANY ANYMORE. THIS LOCATION NEEDS AN UPGRADE AND DON'T TALK ABOUT CUSTOMERS TO OTHER CUSTOMERS. RUDE LADIES IN BOSSIER CITY LOUISIANA STORE.

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    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & Speed

    Reviewed April 29, 2015

    I love how quick the turnaround time is. Once I get approved I get the funds in my account in less than 3 days.

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    Customer ServiceStaff

    Reviewed April 25, 2015

    Worst company ever. Enrolled me in day before payment so the money came out a day before it was supposed to without my permission. When I called to have it dealt with agent and supervisor were extremely rude and hung up on me numerous time. They then took the money out of my account and received it. But because I put a stop payment on them because of the horrible customer service I received, they now refuse to give me another loan after I told them the stop payment had been removed and that I had proof it was removed. And also that the money I borrowed with was the money I use to buy my 8 month old daughter's monthly food, diapers, wipes etc.

    So now they got their money still but refuse to give me another loan. Clearly all the people on here that have provided a good reference have never had to deal with any agents. I was also told about the same policy I had been aware of for months by an agent. Then when I questioned the supervisor on why I was told about the old policy if the policy had changed the supervisor proceeded to tell me she was not responsible for what the agent told me....umm she works for you doesn't she??? Also I was never notified of any policy change other than in an email that had just been reworded but specified nothing about a new policy coming into effect as of this month. Worst experience ever. Let my 8 month CHILD suffer but i'm reading here you sent a personal letter out about a dog with a broken leg!!!????? Garbage.

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    Factual basis uncertain
    Verified purchase

    Reviewed April 25, 2015

    I'm very please with Speedy Cash. I got the help without leaving my home. When I apply, I wish I could get the money in my account the next day. I would recommend. Thank You.

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    Verified purchase
    Punctuality & Speed

    Reviewed April 22, 2015

    I really love my services with speedy cash.

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    Verified purchase
    Customer Service

    Reviewed April 18, 2015

    I think that you are doing a great job. It is a much needed service and the fee is very low for what you offer. Customer service is very helpful and the websites are easy to use and straightforward. Thanks very much for your support in the community.

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    Punctuality & SpeedStaff

    Reviewed April 17, 2015

    I feel they lie to get you up there. I am a customer who always pay on my loans on time or before they are due. They ran my credit and told me I was approved for the installments. They first said I needed to give them my bank information and said I meet the requirements of 1700 in my account in a 30-day period. So everything I thought was all good. Then they tell me I have to come back because there was a glitch In their system and they do not know how long - maybe a couple Of days. So I call today and they tell me to come down so they can give me the money. I get down there and it's only me that has this problem and it has to go through their corporate Office.

    Now I really feel that if I am already a member I can take it better if they told the truth that I do qualify Then lie and say there was a glitch in the system and nobody was approved for the installment loans when actuality I was never approved in the first place. Not only have I waste my time for the past 3 days. I never told them to approve me, they told me that. Make things sound good for a commission From what it looks like to me. Never go to Speedy Cash for installment loan - they don't tell the truth.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

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    Reviewed April 16, 2015

    Pleased with online service and convenience.

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    Verified purchase

    Reviewed April 10, 2015

    Speedy Cash is always there for me when I need a little extra to get me thru!

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    Staff

    Reviewed April 10, 2015

    I rate speedy cash a 10. Very professional. Service representatives will help you to fullest, with the best of courtesy. Speedy cash will work with you in whatever situation you have. I would highly recommend speedy cash to family and friends. You have a well run company.

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    Punctuality & SpeedStaff

    Reviewed April 9, 2015

    Fast, courteous, very nice cashier, and her trainer was just as nice.

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    Staff

    Reviewed April 8, 2015

    Staff are always friendly and helpful. I prefer not to have your service, but in a pinch you are always there. Thank you.

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    Verified purchase

    Reviewed April 8, 2015

    It's easy to make a payment.

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    Verified purchase

    Reviewed April 4, 2015

    Taking tooooo long to get the money. IT should never take over 24 hrs to get your money...no matter what day of the week it is...

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally, please contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

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    Punctuality & Speed

    Reviewed April 4, 2015

    Don't ever go away. I would reconnect this place to everyone. I like the long hours they stay open. They work hard and fast.

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    Verified purchase

    Reviewed April 4, 2015

    Everything is just so easy and uncomplicated.

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    Punctuality & SpeedProcess

    Reviewed April 3, 2015

    Workers are cheerful and process is quick.

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    Verified purchase

    Reviewed April 3, 2015

    Responding to an email I received to review Speedy Cash. I am satisfied, would recommend Speedy Cash before other loan companies.

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    Punctuality & Speed

    Reviewed March 26, 2015

    Working with Speedy Cash has been great! I am paying off my loan but if I need extras, it's quick and easy! Will recommend people to Speedy Cash any day!

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    Customer ServiceStaff

    Reviewed March 26, 2015

    I have always had great customer service when I go to Speedy Cash before noon 7 days a week. I only had bad customer service once with a younger African American girl who worked Thursday night around 7pm. I will no longer go during evening times. The woman who helped me on 3/23/15 was amazing and went above and beyond to help me.

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    Staff

    Reviewed March 25, 2015

    People try to do their best.

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    Staff

    Reviewed March 24, 2015

    Of every place we have ever dealt with, whether it be the cable company, our water department, the electricity company or even past loan providers, we have never had any of them send such a beautiful letter. The lady that helped us listened to every single thing we said. The letter we received, in summary, said; "I am so happy that I could help your wife and you. I also hope that your puppy is doing well and that we appreciate everything." We had told her of our baby (our 9 month old baby Chihuahua 'Blue Bell' that had jumped off the couch and had broken her leg in two places. She was delighted to see her and even see the pictures of her in her cast and asked how she was currently doing!!

    Thank all of you, especially who helped us, for making us feel like way more than a number. Now thanks to all of you, the $2600 surgery bill to help out our baby's broken leg is even closer to being paid off. We needed some help and you were there. I appreciate it from the bottom of my heart. So I give you the most that I can do for now, THANK YOU!!!!! P.S. An even bigger Thank You from Blue Bell....

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    Verified purchase

    Reviewed March 24, 2015

    Appreciate the trust to rearrange payment day although I'd wish we have more access to our accts especially through the mobile app.

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    Punctuality & Speed

    Reviewed March 23, 2015

    Thank You for being reliable but I also do feel that been a value customer that I should be able to be approve for the signature loan since I've never been late and it is automatically drawn out of my account.

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    Staff

    Reviewed March 19, 2015

    I've dealt with payday loans before but never like this. They are crooked people. We went to them in January to get a loan. In February they took money out of the account like they suppose to. But when it came to March, they took out more than what they was suppose to take out. When we confronted them, they say that we were behind which we were not. When we ask for the loan documents, they printed out pages that were not apart of the original agreement. Took the loan documents back (the original of what we had not the ones they printed) and showed them both and she was like, "well you signed". I told her she was a lie and forged those documents. I mean who would agree to 400 interest on a 150 loan. That's stupid. Lawsuits are coming to this company and the manager for changing the documents.

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    Speedy Cash
    Response from Speedy Cash

    Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously and make every effort to promptly address them. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

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    Customer Service

    Reviewed March 18, 2015

    Great Service and Reliable Customer Service!!!!

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    Verified purchase

    Reviewed March 17, 2015

    I have always had someone help me thoroughly. I've never had a problem with this company.

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    Verified purchase

    Reviewed March 16, 2015

    No hassle to apply.

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    Process

    Reviewed March 15, 2015

    The process was easy, there has never been any problems. I walk in, get my money, walk out.

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    Customer Service

    Reviewed March 15, 2015

    I only wish that your company take less for payday loans. Everything else is within standards for customer related experience. Thank you!

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    Verified purchase

    Reviewed March 13, 2015

    I was pleased that your website was updated.

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    Punctuality & SpeedStaff

    Reviewed March 11, 2015

    Very user friendly! And picking up cash was so quick with friendly service.

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    Staff

    Reviewed March 11, 2015

    Staff is always friendly and helpful.

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    Verified purchase

    Reviewed March 11, 2015

    Thank you so much.

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    Verified purchase

    Reviewed March 8, 2015

    Always a positive experience. Have helped me through some tough times. Keep up the great work.

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    Staff

    Reviewed March 8, 2015

    I have had a number of transactions and have been satisfied with the experiences. The Staff at Pico Rivera is very congenial and helpful.

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    Customer ServiceStaff

    Reviewed March 7, 2015

    I picked up cash from the location in Rialto, CA and although 1 girl was working @ 9:05 am, the other 2 was engaged in an extensive conversation (while the 2 people ahead of me and myself waited). After I was called, they did call the lady in back of me. The lady who assisted me was a jewel but the delay was unnecessary. Very nice people BUT time is money!

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 6, 2015

    Speedy Cash has been fast and efficient upon lending. They also provide the opportunity of extending the due date the loan is due. Customer service is kind and online services are easy to use.

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    Punctuality & Speed

    Reviewed March 6, 2015

    Loan processing has been fast (speedy) and hassle free.

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    Verified purchase
    Staff

    Reviewed March 5, 2015

    Everyone is always very nice and accommodating. I never feel bad when I have to go and get a loan. It can a little embarrassing to have to obtain a loan but everyone in Van Nuys is always polite.

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    Staff

    Reviewed March 5, 2015

    I appreciate that you guys provide this service. The girls are friendly. Sometimes there is a long line and only 2 people working. The biggest thing I dont like is I can only get $300 and then have to come back another day for the rest of my loan amount. I don't have a car and this makes it difficult. Thanks for listening!

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    Staff

    Reviewed March 4, 2015

    I have been a member from Alabama since 2012 and had trouble last month and worse THIS month getting loan approval but they had no problem taking my money out an early payoff. WHAT is wrong??? It wasn't a problem before but if it happens again next month, they will lose my business and everyone else I told to sign up. PISSED OFF!!!

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed March 3, 2015

    I have a busy complicated life. I need things to be easy. Speedy Cash does that for me, makes life a lil easier.

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    Verified purchase

    Reviewed March 3, 2015

    I have had a pretty good experience with Speedy Cash.

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    Price

    Reviewed March 2, 2015

    They will rob you blind. Interest rates suck. Best place to go is The Cash Store, they don't lie to you. They just took over $450 out of my account talking about the end of my term, no one told me anything! Your choice to get robbed.

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    Speedy Cash
    Response from Speedy Cash

    Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Feb. 28, 2015

    I get good service every time I go in the store or online.

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    Verified purchase

    Reviewed Feb. 27, 2015

    I love the service.

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    Punctuality & Speed

    Reviewed Feb. 26, 2015

    Fast and easy.

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    Punctuality & Speed

    Reviewed Feb. 25, 2015

    I would rate Rapid Cash as the best in all around service of all the places that do this type of work. They are fast, efficient, and friendly. They don't have a lot of paperwork that has to be filled out. You get in and out quickly. I would have to say; for me it is the best of all the loan places. Thanks.

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    Punctuality & Speed

    Reviewed Feb. 24, 2015

    Your company has great, fast, reliable service.

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    Verified purchase

    Reviewed Feb. 22, 2015

    Efficient, easy, pleasure to work with!

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    Punctuality & Speed

    Reviewed Feb. 21, 2015

    Easy, fast and friendly.

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    Staff

    Reviewed Feb. 21, 2015

    Your staff is always helpful and friendly. Thanks for your help.

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    Staff

    Reviewed Feb. 21, 2015

    I have sent 5 people, both in store and online, and NEVER ONCE gotten a credit for a referral...NEVER. Online doesn't even ask - that's BS. Won't be making anymore referrals, that's for sure.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally. Please contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

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    Punctuality & Speed

    Reviewed Feb. 18, 2015

    There when you need them.. Fast, friendly and courteous.

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    Customer ServiceStaff

    Reviewed Feb. 17, 2015

    Speedy Cash has treated me very well and would recommend this service to anyone who is in need of quick emergency cash. Very friendly staff with great customer service, and outstanding communications.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2015

    It has been my experience with Speedy Cash that obtaining a loan has been simple process...is easy. The service is far beyond kind. The customer service agents are always polite and always willing to go the extra step if there are questions and to assist if there is a problem. I read the customer service and A+ and I would recommend Speedy Cash to anyone who needs the service and I am very satisfied personally.

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    Price

    Reviewed Feb. 14, 2015

    I took out a loan with this company and made payments as agreed - until my bank account was hacked and emptied. When I contacted my bank's fraud department, the first question was - "did you take out an online loan". Speedy Cash sold my info to a company that hacked my account. I closed that account. At that point I stopped making payments until they could provide proof they did not sell my information. Today they took the entire amount due on the loan from my new bank account - I had not provided them with any information on that account - $600 loan balance and $1000 in 'interest'. They are crooks.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Feb. 14, 2015

    They always treat me right whenever I get a loan from them.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2015

    Every time we've needed a payday loan and called to apply...we've had the best experience, quickest application process and very polite and efficient customer reps. That is why we keep coming back. The help you lend us is immeasurable. Thank you from the bottom of our hearts.

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    Price

    Reviewed Feb. 9, 2015

    Speedy Cash has been a lifesaver for me for a couple of years now. I'm a retired teacher and from time to time I find myself in need of some extra funds. Speedy Cash has been ready to help me and their service is excellent. Some might say that the interest rate is too high. If I were to borrow from them for a year or more that might be a problem. For a couple of weeks or a month, the interest rate is quite doable. I certainly will continue to use their services in the future.

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    Punctuality & Speed

    Reviewed Feb. 9, 2015

    The service is always quick and friendly!

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    Verified purchase

    Reviewed Feb. 8, 2015

    It has been easy and a pleasurable experience. Thank you.

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    Price

    Reviewed Feb. 8, 2015

    I am so glad I reviewed the payback terms before accepting. The sample was a $100 loan. Within two weeks of payback, that would have been almost $450 with fees and interest. Are you kidding me? That is BEYOND predatory! It should be a crime to even offer something like that. Loan sharks would be a better option!

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    Speedy Cash
    Response from Speedy Cash

    Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 8, 2015

    I would recommend Speedy Cash to others. They are always fair and quick with their deposits.

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    Verified purchase

    Reviewed Feb. 6, 2015

    When I've dealt with Speedy it's so far been very easy.

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    Verified purchase

    Reviewed Feb. 6, 2015

    The installment plan is great, the payments could be a little lower though.

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    PricePunctuality & Speed

    Reviewed Feb. 5, 2015

    Fast approval. This is a great loan source if you can afford the interest...

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    Verified purchase

    Reviewed Feb. 5, 2015

    I've been using payday loans for years and I have a good job which pays good money. Why am I not approved for more than $250 at a time?

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    Customer Service

    Reviewed Feb. 5, 2015

    Great customer service.

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    Reviewed Feb. 4, 2015

    There is no line. People walk in after you've been waiting for 25 minutes and walk right up to an open window.

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    Verified purchase

    Reviewed Feb. 2, 2015

    Payment process too complicated. Fees much too high.

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    Verified purchase

    Reviewed Feb. 1, 2015

    I love Speedy Cash. Would recommend to anyone.

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    Punctuality & Speed

    Reviewed Feb. 1, 2015

    Fast and quick service.

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    Punctuality & Speed

    Reviewed Jan. 31, 2015

    Thank you for when I need cash you're there. I'm glad that there is a place I can get fast cash.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2015

    The customer service reps are really nice and helpful.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Jan. 30, 2015

    Every time I visit a store I'm greeted in a friendly manner and receive excellent customer service. Each person that has helped me has been very informative and gets me taken care of quickly. The website is easy to navigate and the app is very convenient. I recommend speedy cash services to anyone needing a loan and I also use speedy cash for my direct deposits and banking needs. I love the text alerts and real time updates! Speedy cash has definitely earned 5 stars from me!

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    Punctuality & Speed

    Reviewed Jan. 29, 2015

    I am so grateful for Speedy Cash. I have been going through a hard time catching up on bills left to me by my children's father and without SC, I could not keep up. I also love the bear. :)

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    Online & AppStaff

    Reviewed Jan. 28, 2015

    I have just thanks for Speedy Cash! They are helping me every time when I need it! The application is excellent, very smart! Easy and I've never had problems before! Direct deposit to my checking account and immediately at the next day ;) This is super awesome!

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    Punctuality & SpeedProcess

    Reviewed Jan. 26, 2015

    Fast and easier process I have ever had. Convenient payment plans and up to a four day extension! This company is awesome!

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    Punctuality & Speed

    Reviewed Jan. 26, 2015

    I like the speed of turnaround to get a loan.

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    Punctuality & Speed

    Reviewed Jan. 25, 2015

    I will be short. I could not be any happier with your company and your helpfulness and if I ever have a friend who needs some quick cash, I will definitely recommend you. Thank you for your help when I need it the most.

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    Verified purchase
    Customer Service

    Reviewed Jan. 25, 2015

    Great customer service!! No hassle, easy to get a loan!!

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    Verified purchase

    Reviewed Jan. 23, 2015

    This experience is so painless, I only wish you would increase my limit.

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    Verified purchase

    Reviewed Jan. 23, 2015

    Overall, I have been very happy with the service, which has all been online. I have had a couple of occasions that I filled out the request for a new loan and it kept going back to the same page, or didn't recognize that I was ready to move on (not any errors).

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    Customer Service

    Reviewed Jan. 21, 2015

    I am happy with Speedy Cash and their Customer Service. If I have a question or email, Speedy Cash is quick to respond. I would definitely recommend.

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    Customer ServicePrice

    Reviewed Jan. 21, 2015

    I have tried other places to do business, but when I came to the money box, now Speedy Cash, I was very pleased with the customer service and the easy ways to borrow money and easy options to pay back. I really liked the 1% you charged to cash checks at first but then you raised it to 2%. At first I was going to do my business elsewhere but the customer service and how easy it is to borrow money and how it’s just put onto my card is very convenient. I guess to sum it up I stayed loyal despite the 2% you charge to cash checks because of great customer service, easy loan terms, convenience.

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    Customer Service

    Reviewed Jan. 21, 2015

    They went into my bank account and took a payment without notifying me. They claimed they called me but they DID not. They hide their identity when they call you and call from any numbers. They are dishonest and thieves. They intend to have you paying forever. They take $204 a month and I have been paying on $750 sept 2014 and the balance is still $850. They are only apply $12 to principal out of $102 biweekly. This is not explained to the customer prior to taking out the loan. Something has to be done.

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    Speedy Cash
    Response from Speedy Cash

    Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 20, 2015

    Speedy Cash is a great company to use if you need a short term loan in a hurry. They are fast, efficient, and easy to deal with. I have never had a problem with Speedy Cash.

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    Verified purchase

    Reviewed Jan. 20, 2015

    I have used other payday loan sites before and this is by far the best one I have ever used. Thanks.

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    PricePunctuality & SpeedOnline & App

    Reviewed Jan. 19, 2015

    Speedy Cash is a fast and affordable option for short term cash needs. The website is simple to use and I like that I can complete the application process without having to speak with a representative. They also afford the customer the option to go into a store if they need the money same day.

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    Staff

    Reviewed Jan. 17, 2015

    Would refer friends. Great service. Fair rates. This has helped my family so many times. Thank you very much.

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    Punctuality & Speed

    Reviewed Jan. 14, 2015

    It doesn't matter who helps me. They are always fast, fun, and friendly!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 14, 2015

    I'm recommend speedy cash, they have faster application process and best customer service.

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    Punctuality & Speed

    Reviewed Jan. 13, 2015

    Always on time, no hassles and I would recommend this Co often. Very convenient online.

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    Punctuality & Speed

    Reviewed Jan. 12, 2015

    I am satisfied with the service from speedy cash. They have helped me when I really needed cash to cover some bills. They are fast and efficient, and I would recommend them to anyone who needs help financially.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 12, 2015

    I have been so impressed with how quickly things are handled when I come into Speedy Cash. The customer service is fantastic and the ease of transactions are so welcomed compared to the competition! I will definitely use Speedy Cash for all my last minute cash advance needs!

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    Reviewed Jan. 11, 2015

    I applied for a loan. They ask for a credit card, I gave them a prepaid card. They say they couldn't use that card so I gave them another card and I got the loan. Everything was fine. I paid the loan off in full, then I got another loan. They went into the prepaid card which wasn't designated or agreed upon and took 700.00 out of my account without my authorization.

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    Speedy Cash
    Response from Speedy Cash

    We make every effort to address our customers’ issues and concerns promptly. To contact us immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com. We will be trying to reach you soon to individually address your comments.

    Verified purchase

    Reviewed Jan. 10, 2015

    I have been doing business with you guys for the past 3 months and I have never had a problem or bad experience. Thank you for all the help you have given me during this time.

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    Verified purchase

    Reviewed Jan. 10, 2015

    I am very happy with the service, no complaint.

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    Price

    Reviewed Jan. 9, 2015

    Where do I even start about this company. I got a loan of $160 in OCTOBER 2014 and I've been paying on this loan since then. I go to check my account and the loan is STILL at $160!! These are nothing but pigs - stay away from them at all costs. If you need money real bad try ACE CASH EXPRESS! These fool interest rate is through the roof. They're not trying to help you, they just want YOUR money. I don't usually write reviews but I have to let people know to stay away.. Yes they will approve anyone, they don't care - they just want money.

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    Speedy Cash
    Response from Speedy Cash

    At Speedy Cash, our top priority is addressing Customer needs. While our loan products are meant to be used short-term and not as a long-term financial solution, our loan rates — which can often be lower than many overdraft or late fees — are clearly disclosed before any transaction takes place. We would like to personally address your concerns and will be reaching out to you. If you’d like to speak directly with a Customer Service representative in the meantime, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed Jan. 9, 2015

    Whenever I need a little cash, I am always confident that Speedy Cash is there for me. They are always professional and friendly.

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    Punctuality & SpeedStaff

    Reviewed Jan. 9, 2015

    Great service and very easy to apply. I will continue using Speedy Cash and will recommend to friends and family. Thank you for your speedy service.

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    Verified purchase

    Reviewed Jan. 9, 2015

    I have nothing but good things to say about your help in emergency loans. It was approved at once and the money was deposited in my acct the very next day after applying for it. I would recommend you to anyone.

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    Punctuality & Speed

    Reviewed Jan. 9, 2015

    I get a personal loan every month and have never had a problem. I would like for them to raise the amount and maybe work out a loan that I can make payments on, but other than that everything has been great. Thanks for the great service, and the speedy delivery.

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    Verified purchase

    Reviewed Jan. 8, 2015

    Very good service to use for payday loans.

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    Verified purchase

    Reviewed Jan. 7, 2015

    I was satisfied with the loan process.

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    Verified purchase

    Reviewed Jan. 7, 2015

    So far, so good. The only thing I would like to see changed is, if you are a regular customer with an established history of making good on payments, you should be able to rewrite your loan the day it is due. So that the next loan hits your bank the next day instead of having to wait 3 business days to secure a new loan. Also, I understand in the State of Tennessee I wish you could offer signature loans. Other than that, I am satisfied with my experience so far.

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    Verified purchase

    Reviewed Jan. 7, 2015

    This is the most helpful place that have ever try to get a loan from.

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    Verified purchase

    Reviewed Jan. 7, 2015

    If you need money help and you don't have credit, Speedy guys are the go to any time.

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    Punctuality & Speed

    Reviewed Jan. 6, 2015

    I would recommend it to everyone. They are prompt with your loan.

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    Verified purchase

    Reviewed Jan. 6, 2015

    Love this place. Welcoming smiles to great customer services. 5 stars rating all around.

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    Staff

    Reviewed Jan. 6, 2015

    It's great having staff making you feel comfortable about having to borrow money. I have use other companies and yes they are doing us a favor, but we pay for it. They are very considerate.

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    Staff

    Reviewed Jan. 5, 2015

    Great experience. Have used them on several occasions. Friendly staff. Only wish they offered discount rates for repeat customers.

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    Punctuality & Speed

    Reviewed Jan. 4, 2015

    Loan application process is extremely quick and easy.

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    Customer Service

    Reviewed Jan. 4, 2015

    Good customer service.

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    Customer Service

    Reviewed Jan. 4, 2015

    My experience with Speedy Cash has been wonderful. Even when I had to call in and change a due date, the customer services was excellent!

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    Staff

    Reviewed Jan. 4, 2015

    It would be nice to let us borrow more if you set where, for instance if I re-borrow 5 times then we should get extra - just saying. Now on your staff, they were very good and courteous to me and helpful if I had a problem getting inside. Ty...

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    Verified purchase

    Reviewed Jan. 3, 2015

    I am completely satisfied with the service that I have been receiving from Speedy Cash.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2015

    All the other visits with Speedy Cash were excellent except my last visit. The clerk pretended to be confused and was rude to me and tried to make me feel embarrassed and I brushed it off. I said thank you when I left and she just ignored me and gave me no departing words. Just bad customer service. I will try to avoid her if I go back.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Jan. 2, 2015

    They have helped me in a very tough time financially.

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    Verified purchase

    Reviewed Jan. 1, 2015

    You guys are good. Very happy with you guys.

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    Verified purchase

    Reviewed Jan. 1, 2015

    As a repeat customer it should be easier to apply for a new loan.

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    Verified purchase

    Reviewed Jan. 1, 2015

    Satisfied Customer. Happy New Year

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    Verified purchase

    Reviewed Dec. 31, 2014

    Speedy Cash helps me to stay away from overdrafts between pay days. I can pay my account and immediately re up a new loan. No hassle. The funds can be picked up at many locations or be put directly into your bank account in as little as 24 hours. Great company.

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    Verified purchase

    Reviewed Dec. 31, 2014

    Great service and customer relations.

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    Staff

    Reviewed Dec. 29, 2014

    Great service. Always there when I need a short loan without any hassles. Love SpeedyCash.

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    Verified purchase

    Reviewed Dec. 28, 2014

    Job Well Done and more...She should get a pat on the back w/ flowers. I hope she gets this copy. Keep up the Great Work!! And I will pass this on to my friends. Thanks again.

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    Online & App

    Reviewed Dec. 27, 2014

    I'm very pleased with the online application and customer support I receive from Speedy Cash. Always a reliable way for me to get the needed funds in my account and would definitely recommend Speedy Cash to others.

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    Customer Service

    Reviewed Dec. 24, 2014

    Bad place for business, interests rates too high on short term loans! Customer service not good as well! They won't work with you on any issues you may have!

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    Speedy Cash
    Response from Speedy Cash

    At Speedy Cash, we take our customers’ issues and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    PriceStaff

    Reviewed Dec. 23, 2014

    COMPLETE RIP OFF stay far away!!! I read some of the comments about it being a great service and I actually believe that these people either work for the company or were paid to write good reviews. This company is a scam that places hard working people in a financial burden. Interest charged EVERY day. You end up paying 6 times as much as you owe. I took a $500 loan out in July. It is Dec and I still owe $480. They take out $72 every 2 weeks. RIP OFF!

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    Speedy Cash
    Response from Speedy Cash

    All rates and terms in regard to Speedy Cash products are openly disclosed prior to the loan transaction. Additionally, we make every effort to communicate that our loan products are designed to meet short-term cash needs only, and are not intended as a long-term financial solution. We would like to discuss your concerns personally and will be contacting you shortly. In the meantime, if you’d like to contact us, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Process

    Reviewed Dec. 23, 2014

    Very easy process. Usually am able to do business in a timely manner.

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    Customer Service

    Reviewed Dec. 22, 2014

    I have been treated very well every time I call Speedy Cash. If I knew of someone needing a loan I would recommend them.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2014

    Overall, the customer service is great. Everyone is super nice.

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    Customer ServicePrice

    Reviewed Dec. 19, 2014

    It is clear that your fees are absolutely astronomical!! I understand the purpose in running ANY business at the end of the day is profit. However, I think it is absurd to charge SEVENTY FIVE DOLLARS for a loan less than 2 weeks. This type of business habitually takes advantage of decent people just trying to make ends meet. You know that finance charge is insane and you charge the MAXIMUM allowed by law. I even humbly emailed customer service and requested a discount of some sort to help and the answer was a resounding NO!! Desperate people will use your service and continue to struggle financially due to the RIDICULOUS fees charged.

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    Speedy Cash
    Response from Speedy Cash

    All of Speedy Cash’s rates and terms with respect to its products are clearly divulged before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late fees with utilities, pawn fees and other short-term credit options. At Speedy Cash, we take our customers’ issues and concerns seriously and make every effort to promptly address them — we will be reaching out to you shortly. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Customer Service

    Reviewed Dec. 19, 2014

    I am satisfied with your service but not impressed. I believe you can do same day loans because you can take a payment that doesn't require any processing time. Overall though your services are satisfactory, however your customer service is excellent when I have contacted you to resolve an issue.

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    Verified purchase

    Reviewed Dec. 19, 2014

    I requested a online loan that was never deposit to my account because the checking account was missing a number which was automatically generated. It took a week for this to be resolved. I was not happy, will be using the store for now on.

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    Punctuality & SpeedStaff

    Reviewed Dec. 18, 2014

    I was in a need and speedycash came to my rescue. I appreciate the quick service. I've been in your pico Rivera store, very friendly service. I'm beyond appreciative for being there for me. :-)

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    Verified purchase

    Reviewed Dec. 15, 2014

    Always done me right.

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    Speedy Cash Company Information

    Social media:
    Company Name:
    Speedy Cash
    Year Founded:
    1997
    Country:
    United States
    Website:
    www.speedycash.com

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