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Speedy Cash Reviews

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Edited by: Jon Bortin

About Speedy Cash

Speedy Cash is licensed to operate in multiple states across the U.S. (including Nevada, Oregon and Washington under the name Rapid Cash). It provides payday loans, installment loans, title loans and lines of credit online, over the phone and in stores. Speedy Cash claims to have served over 10 million people since 1997.

Visit www.speedycash.com
Pros
  • Get funds in as little as a day
  • Online and in-store services
  • Loans from $50 to $26,000
Cons
  • High APRs

Speedy Cash Reviews

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    Page 12 Reviews 1425 - 1575
    Customer Service

    Reviewed May 23, 2016

    I received an email stating that I owed 6300 dollars and that they sent me correspondence which I never received. Now the email is threatening to take me to court and confiscate my wages. Stay clear. I never borrowed any money from them.

    Thanks for your vote!
    Speedy Cash
    Response from Speedy Cash

    Hi Rose - We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602 or check our website www.speedycash.com for some guidelines such as information we will never ask and tips to avoid falling victim to fraud.

    Customer ServicePriceStaff

    Reviewed May 18, 2016

    I was online looking for payday loan info and was contacted via text by Mr. Jimmy ** (seriously?!) the senior funding manager (I doubt it). I responded to the text asking if I had been approved for a loan and he responded "I'm busy". I was a bit shocked, and responded "Huh? Ok. Please do not text or call me again." He said he would call me in 15 min. I said "please do not" and he wouldn't give up from there. I only kept replying, politely that I didn't want to do business with his company and that he was very unprofessional. This escalated to him swearing at me. This company does not deserve the exorbitant fees that they are charging. I was even considering calling the police if he did not stop texting me. DO NOT USE THIS COMPANY.

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    Speedy Cash
    Response from Speedy Cash

    Hi Lynn - We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. We take the issue of fraud and identify theft seriously. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602 or check our website www.speedycash.com for some guidelines such as information we will never ask and tips.

    Customer ServicePriceStaff

    Reviewed May 13, 2016

    Well I have to say that I am glad Speedy Cash hires strippers to get them off the pole. With that said Sparkle the name of the customer service rep I had to deal with was very rude. I could not finish a sentence without her cutting me off and telling me how dumb I was. I tried to explain I had a payment arrangement due to being out of state and not able to place the money in that account and they went ahead and charged the bank account anyways. She continued to tell that Speedy Cash takes money out of your bank account at whatever time of day they choose. So even if your payment arrangement is for Friday they can take the money out on Thursday. You cannot speak to a supervisor directly you have to wait for one to call you. Be wary people. They will loan to anybody just so they can price gouge.

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    Speedy Cash
    Response from Speedy Cash

    Ashley - The experience outlined is not reflective of the core vision and values of Speedy Cash. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Customer ServicePricePunctuality & Speed

    Reviewed April 30, 2016

    Took out a $400.00 loan and was scheduled to pay back $655.00 which is outrageous in itself but they know people only go to them when they're in a tight spot and not many options!! Paid off my loan in 6 months and was done with the legal thievery, or so I thought... 22 months, yes MONTHS, later I was contacted by a lawyer representing Speedy Cash stating I failed to make the last payment of $118 and some change!! So with 22 months of late fees and interest the total amount "owed" was now $389 and some change!! After almost two years of no contact, no attempt to collect, no courtesy call about "still owing for the last month" I, like most people had shredded all my paperwork and proof of payment!!

    When I showed up to court after being subpoenaed by the previously mentioned lawyer, myself and 12 (TWELVE) other former borrowers were in court facing bogus charges which were all 18 months or older!! This is a dirty, shady business and if you're forced to borrow money from them, keep your paperwork for at least 30 months which would be the end of the statute of limitations!!!

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    Speedy Cash
    Response from Speedy Cash

    Matthew - At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Reviewed April 29, 2016

    I had 400.00 loan that turned into a 1,400.00 loan. They are a ripoff. Run fast away from them. They have their own people to write reviews!!!

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    Speedy Cash
    Response from Speedy Cash

    Hi Andrea - We would like to discuss your concerns personally, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Customer Service

    Reviewed April 28, 2016

    My Payday loan was changed to Installment loan. I had applied for a Payday Loan, and then when I was ready to pay my $62 payment, Speedy Cash says: "your payment is: $135" then the balance still is: $345. What? I said. I called customer service and to no avail. They could do nothing. This is a Highway robbery! To turn a payday loan into something that will acquire Hundreds of dollars in just 15/20 days! Beware! They are crooks and will not refund your money. Recommend not to do business with them. Or be Sorry.

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    Speedy Cash
    Response from Speedy Cash

    Hi Raul - At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2016

    I received an e-mail from someone with an AOL e-mail address saying they are from Speedy Cash and I have not responded to their phone calls. They claim I owe $987.65. I have NEVER gotten a loan from them! They threaten to take me to court and incur $8679.68 in court fees etc if I do not respond and agree to pay this money. This is ridiculous and obviously a scam! They also threatened to contact my employer, garnish my wages etc. It was a very harassing e-mail and as I am in collections myself I know this is not the legal practice to collect a debt. No Fair Debt Act was included in the e-mail and that is illegal! Beware of this scam!

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    Speedy Cash
    Response from Speedy Cash

    Hi Tracy - We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. We take the issue of fraud and identify theft seriously. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602 or check our website www.speedycash.com for some guidelines such as information we will never ask and tips.

    Profile pic of the author.
    Customer ServicePriceStaff

    Reviewed April 20, 2016

    First, I understood that this was a high-interest rate micro-loan. I understood that the interest was applied daily. That was not my issue. I had been a very good client never missing a payment and decided that due to extra money that I had, that I would go ahead and pay off the account in full. When I looked at my last email it stated I owed approximately $715.07 so when I went to the site to pay it off it said $850.00! I called & emailed and received 3 different payoff amounts. After talking on the phone for 2 hrs and 38 min I found out they had been, on the day of my payment, charging me an extra day of interest! At 8.42 a day that's over $200.00!! I've asked for a complete history of all money and interest applied but have been told no. I am taking it to the next step and reporting it to our attorney general & the BBB.

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    Speedy Cash
    Response from Speedy Cash

    Hi Corey - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Customer Service

    Reviewed April 15, 2016

    I'm on disability for the last 10 yrs. Have not applied for anything except a small loan (repaid) with my bank. Checked free credit karma and shows a $1300.00 unpaid to Speedy Cash and turned over for collection in Dec 2014. No one from speedy cash returns calls or emails. The collection agency states their info shows only the amount but no details. After reading the horror stories on their questionably legal practices I'm not surprised.

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    Speedy Cash
    Response from Speedy Cash

    Hi Jack - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-877-336-9392.

    Staff

    Reviewed April 14, 2016

    I applied for a loan with Speedy Cash and was approved. I then noticed I messed up my bank account info. The lady then cancelled my application and said I had to reapply with the new bank. She then ran it and said my application was now denied even though I was approved the first time. She said I could reapply in 3 months but would get denied again because of my bank account number. This company's business practices are bait and switch and a big waste of time. When I told the worker this she said I am a scumbag and people like me should never get a loan. She said this after I told her I was a ** man needing a loan. She then told me they don't like approving ** (exact words) for loans. I'll never do business with this company if I had a gun to my head.

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    Speedy Cash
    Response from Speedy Cash

    Hi Shane - Please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer Service

    Reviewed April 14, 2016

    I get a threatening email from Speedy Cash... But I have been checking my phone and I have not gotten a phone call... I don't work. I only borrowed $167 and they want $800 something. I have no money... I was paying them but they kept taking money out.

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    Speedy Cash
    Response from Speedy Cash

    Hi Jere'Lynn - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 19 years by making sure we take the very best care of our Customers and their financial needs. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Customer Service

    Reviewed April 2, 2016

    I was called I was approved for a small loan. I was told they would deposit 900 in my account which they did. However the check they did bounced. l called them. They told me if I pay the transfer fee for loan they would give that plus the bad check money back. I then had to give them 389 for transfer fee. Ok now they wanted another 500 for taxes on the loan... then another 270 for fee for Western Union. So they wanted more of this by iTune gift cards, Western Union and MoneyGram. Oh the check they gave for 900 did not bounce until they have you draw it out and send it back to Calf by MoneyGram. FRAUD FRAUD FRAUD SCAM SCAM.

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    Speedy Cash
    Response from Speedy Cash

    Hi Scott - We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. We take the issue of fraud and identify theft seriously. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602.

    Customer Service

    Reviewed March 17, 2016

    Fraud allowed to persist. Do not do business with Speedy Cash. They continue to allow fraudulent activities in my name. I have called them 3 times and they are unable to assist. I have escalated with in the fraud department with no avail. There are more customer friendly companies that care about credit fraud for you to work with.

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    Speedy Cash
    Response from Speedy Cash

    Hi Brian - Speedy Cash takes the issue of identity theft very seriously. Should you have questions or concerns please call us at 1-877-336-9392.

    Customer Service

    Reviewed March 15, 2016

    To warn people about the practices of this company. They call every time they feel that people may have money i.e. tax time and say that they are going to sue you and call your job and get you fired and when you go to court you will have to pay legal fee of 3000.00 dollars but if you send them the 970 you owe then this situation will all go away.

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    Speedy Cash
    Response from Speedy Cash

    Hi Richard - The experience outlined is not reflective of the core vision and values of Speedy Cash. Speedy Cash takes the issue of identity theft very seriously. We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602

    Online & App

    Reviewed March 15, 2016

    I really love this site and my best feature on the site is your ability to go in and make payments when you want before, during or after your pay due date. I wish all payday loans had something like that.

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    Staff

    Reviewed March 4, 2016

    I had received monthly loans from Speedy Cash for 2 years in amounts of $250. Out of the blue as I log in to my account there was a $1500 loan pending under my account. There had been a breach in the system of Speedy Cash and someone had access to my account. They went in and changed the address and banking info to receive loans. They fraudulently requested a loan and had it deposited into a bank account which was not mine.

    I immediately called Speedy Cash and reported it. They requested that I file reports with both the Police and the Federal Trade Commission. I made both of those reports the same day and called Speedy Cash with the report numbers so they could conduct their investigation and hopefully prosecute the person who committed the fraud. Out of the blue today Speedy Cash debits my bank account for the full amount of $1500. Someone fraudulently changed the banking info and address info and requests a loan however Speedy Cash debits my old legitimate bank acct under my name for the full $1500 almost 3 months later.

    Clearly Speedy cash refused to conduct a criminal investigation against the person that committed the fraud and attempted to take the easy way out by reaching into my bank account and withdrawing $1500 from my account. They refuse to investigate or take responsibility for the breach of their system that allowed someone to commit this fraud under my account. They have now forced me to file a lawsuit in civil court so that I can recoup my money which they illegally deducted from my checking account. This happened after we had built a great 3 year relationship. I would recommend you avoid doing business with Speedy Cash at all costs. They are unethical. The information I have written is true and accurate.

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    Speedy Cash
    Response from Speedy Cash

    Hi Michael - Speedy Cash takes the issue of fraud and identify theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. We would like to discuss your concerns , please call us at 1-800-856-2911.

    Reviewed March 2, 2016

    I had been making payments regularly since 2014 on a loan and this morning when I woke up my car had been repoed. They said they notified me and they did not. Then corporate said I was not making payments when I was and have proof. So now I'm taking it to the lawyers. I will never recommend to anyone ever.

    Thanks for your vote!
    Speedy Cash
    Response from Speedy Cash

    Hi Sheryl - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Reviewed March 1, 2016

    Several months ago I got a loan for $750. By the time I pay off the loan at $260/month, I will have paid more than $4,000. It may not be criminal, but it is immoral. Shame on you.

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    Speedy Cash
    Response from Speedy Cash

    Hi Terry - Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Feel free to call us at 1-800-273-5602 or email at CustomerService@SpeedyCash.com.

    Customer ServiceStaff

    Reviewed Feb. 25, 2016

    I been with Speedy Cash 2015. The deal I had work for me, before I did this other loan... John don't have his last name, but he helped me establish my first loan, but unfortunate he was not at the counter this day. The female that waited on me this day, offered me a loan, and I was letting her know that I was ok what I have, and the rep advised that it's the same loan, and I'll be paying 82.00 a month. But that's not what the letter said that I got this morning. It's stated that I'll be paying 171.00 back and only 11.00 or 12.00 dollars will be going back to the loan... The people at Speedy Cash knows that I'm on a fixed income, it's like in my file that I'm on a fixed income, it's not like a secret... At Speedy Cash know I'm on a fix income. The one time that John wasn't there, I gets ** by another one of your people. I don't appreciate the dishonesty of the rep who sold me this ** loan...

    So I called John and explains what's going on and he gives me a couple of numbers that might be able to help me, and none worked. One company says I have to be in collections before they can help me and the other number tells me what they shoulda coulda woulda done... Now the letter I gets says I owe 3 times the amount of the loan, what kinda ** is that... I not happy on what went down, that Speedy Cash in Salina needs to train their people a whole better, and make sure that they explains this ** to the customers and not worry about the ** commission or they will lose a lot of customers. And now that ** at Speedy Cash can't help cause they keep saying what she should of told me, but that's not what happened. After I pay this ** back if I pay it back I'm done with this place...

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    Speedy Cash
    Response from Speedy Cash

    Hi Kenneth - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. If you have any other concerns or would like to speak to a Customer Service Representative, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Reviewed Feb. 13, 2016

    Totally ridiculous that Speedy Cash wanted 7 to 8 dollars to cash a 200 dollar check... Where do they get this amount from? Seems like they are adding some money to it, so somebody can pocket some money... Somebody needs to check Speedy Cash... And see just how much money they steal...

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    Speedy Cash
    Response from Speedy Cash

    Hi Roger - At Speedy Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Price

    Reviewed Feb. 11, 2016

    Unfortunately, Christmas was quite hard on me and I got behind on money! This is the first time I ever had to take a loan from a company like this! I want to show you how Speedy Cash are LOAN SHARKS. This is a sample payment from the measly few hundred dollars that I borrowed... Next Minimum Payment Due: $53.39. Due Date 2/15/2016. Principal: $7.79, Interest: $45.60, Total: $53.39. Out of $53.39 Payment, only a measly $7.79 goes toward the Principal. They are literally charging the most allowed by State Law in Interest!

    I would rather me and Kids STARVE than give companies like Speedy Cash another $ dollar! I cannot believe the American Government would let companies operate like this! It disgusts me to no end, the GREED by companies like this. I am so upset that I let myself get into a situation with a company like this. I've made 5 payments of about $300 and of that I have only paid $35 to the Balance. I've literally paid them over $200 in Interest alone. Please, Please make sure you know what you are doing when borrowing money from a company like this. DO NOT DO IT.

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    Speedy Cash
    Response from Speedy Cash

    Hi Nicholas - Whether conducting business online or in stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. Feel free to contact us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Price

    Reviewed Feb. 10, 2016

    They make it sound very easy and convenient for you when you ask for the loan, but they rip you off with interests and hidden fees. I asked for a $1,400.00 loan and my ''interest'' was $308.00 a month... They make you believe is one time fee. I can't believe they let operate a business like this, legally. Please be aware if you ask for a loan, the super high monthly interest and fees. I would never recommend "Speedy Cash" to anyone.

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    Customer Service

    Reviewed Feb. 10, 2016

    I applied for a loan!!! Speedy Cash contacted me to say I was approved, so I went online like she said. All was good but, said I had to call for some reason. Anyways I was approved for payday loan. In the process I ask how it affects my credit! She said they do check but it would be what she called it a soft inquiry. She explained what it meant, and I agreed, cuz I didn't want no more inquiries, due to a number of inaccurate inquiries pending... After our phone call I went to check my credit info, and lo and behold there it was!!!

    I call the 888 number notifying them of the incident and the rep said it's right. They inquire each time you take out a loan, which makes no sense... So I looked at all the terms and reviewed conditions, policies, contract, any info pertaining to payday loans and I found nothing saying it would be a hard inquiry, that it could possibly affect my credit!!! It says they look at all personal info and look at my credit score but does not determine if approved?!? I would have never went through with the loan app!!!

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    Speedy Cash
    Response from Speedy Cash

    Hi Karen - We’ve built our business over the last 19 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Feb. 4, 2016

    My experience was a very pleasant one.

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    Verified purchase
    Staff

    Reviewed Feb. 2, 2016

    Speedy Cash has excellent service, everyone I have ever spoken to are extremely helpful. I have no complaints thus far.

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    Verified purchase
    Process

    Reviewed Feb. 1, 2016

    I unfortunately have needed some additional funding and Speedy Cash has been great with the process. I did wish there was a closer store. I recommend anyone needing a little help to use Speedy Cash.

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    Verified purchase

    Reviewed Jan. 31, 2016

    I think this business help us a lot. I am a hard worker but sometimes our money is not enough. It is always a pleasure to do business with you, thank you very much. I wish the paying due date could be extended.

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    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Jan. 30, 2016

    Online application is straightforward and easy to use. When I did talk to customer service they were professional and helpful. They were very pleasant to work with making the unfortunate task of needing a cash advance better than I expected.

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    Customer Service

    Reviewed Jan. 28, 2016

    Speedy Cash is not a good loan company! They allowed my ex-husband to steal my identity! None of the information about my work history or phone numbers were correct. The bank account used was a pre-paid account. Speedy Cash does not fact check before they loan out money which puts everyone at risk! Anyone seeking to take out a loan can use some random person's name and as long as there is a bank account where they can deposit money, they allow it. When you ask to speak with someone higher up, they tell you there is no one. And they keep transferring you to different departments until someone finally hangs up on you. I have been fighting with them for a year now. I finally found out who stole my identity but guess what, they don't ever go after people who make fraudulent accounts!!! Don't use Speedy Cash!!!

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    Speedy Cash
    Response from Speedy Cash

    Jennifer - We encourage you to file a police report and fax it to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response as soon as possible. Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-800-856-2911. As a matter of policy, our internal service level agreement on response is not to exceed 48 hours. In every case that a concern exists, supervisors are available to escalate questions or concerns.

    Customer Service

    Reviewed Jan. 27, 2016

    Yesterday I answered a phone call from an 800-number, been ignoring this number because I have no reason to answer. Didn't feel like listening to a sales pitch. But yesterday I answered and apparently I have three loans with speedy cash and payment is due. They have my phone number, my address, my social security number and more, but after three loans I'm just now hearing that I have made no payments? So I asked, "Where did you send the money? Why is this the first time I am hearing about it and what are you going to do to help me figure this out because I didn't take these loans out!!!" His answer, "You need to file a police report. We cannot give you any of this information and typically these reports don't go through and never get settled??" So I should just pay it to clear my name!!! I don't think so!!!

    I'm going to make it my mission in life to make this company take responsibility for this!! Apparently this happens a lot since they have a fraud department so maybe they should rethink how easily they give money away. They have a phone number, why didn't they call me and ask me if that was really me??? No, they wait until three loans go through then they call me? Does this make sense at all? Not to me! Something's wrong with the system. You send money that apparently I borrowed to a bank account that's not in my name?? Hello!!!

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    Speedy Cash
    Response from Speedy Cash

    Sarah - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-800-856-2911. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response. As a matter of policy, our internal service level agreement on response is not to exceed 48 hours. In every case that a concern exists, supervisors are available to escalate questions or concerns.

    Verified purchase
    Staff

    Reviewed Jan. 25, 2016

    The gentleman that waited on me was named Aaron and he sure was a gem, I have never had a problem with any of the agents that work there. They all know their jobs very well and with respect too...

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    Verified purchase
    Customer Service

    Reviewed Jan. 25, 2016

    You have a good company. Sometimes the line is quite long. The telephone has interrupted clerks at the counter. I appreciate free money orders. The hours and days of operation at your store are good. Maybe a radio in the lobby would be nice. Also, short extensions on payback have helped. Thanks for being in business.

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    Verified purchase
    Customer Service

    Reviewed Jan. 25, 2016

    I called in after I made my payment. Spoke with the agent to verify next payment amount. When I got my email for the amount due it was different. I called and got the same agent and asked about it. She put me on hold and never came back to the phone.

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    Speedy Cash
    Response from Speedy Cash

    Bradley - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Price

    Reviewed Jan. 23, 2016

    This will be my last loan cause I found a company that has less interest rates.

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    Verified purchase

    Reviewed Jan. 22, 2016

    Good site for loan.

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    Verified purchase

    Reviewed Jan. 21, 2016

    Speedy Cash is by far the best leading service. It's very easy and there are different options to gain access to your funds.

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    Verified purchase
    Customer Service

    Reviewed Jan. 21, 2016

    Great service, fast response and approvals. My experiences with Speedy Cash have always been great!

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    Customer Service

    Reviewed Jan. 20, 2016

    I have been a victim of identity theft, several doctors in the hospital had their personal information stolen from the hospital and loans were taken out in our names at Speedy Cash. I have tried sending in police reports, writing letters, talking no less than 15 times to the fraud department and I cannot resolve this situation. I receive harassing phone calls and letters.

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    Response from Speedy Cash

    Charles - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-800-856-2911. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2016

    I'm very happy for the services that I always got when I called or talked to the representative. They are very helpful to me. I highly recommend Speedy Cash to people who need an immediate money. Also when it's time to pay my loan they always send an email.

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    Customer Service

    Reviewed Jan. 19, 2016

    I would like to have the option to increase the amount loaned to me. Other than that I don't have any problems or complaints. I love that I don't have to go anywhere and everything can be done on my phone hassle free. Additionally, I can pay my loan back without worry because it's automatically deducted from my bank account.

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    Reviewed Jan. 19, 2016

    Easy to use. Thank you.

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    Reviewed Jan. 19, 2016

    Always smiles, greeting while walking in. No long lines, and always asking "is there anything else I can do for you today?"

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    Staff

    Reviewed Jan. 17, 2016

    I love coming to Speedy Cash because they help with anything I need and they are so convenient. I haven't learned their names but they all are great & knowledgeable.

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    Punctuality & Speed

    Reviewed Jan. 17, 2016

    I love Speedy Cash. I've never had a problem with them and their service is fast and easy. No hassle, pain free. What more can anyone ask for when it comes to quick loans? Thank you Speedy Cash for making getting cash easy when people are in need!

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    Reviewed Jan. 17, 2016

    Would recommend to anyone looking for advances!!

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    Staff

    Reviewed Jan. 16, 2016

    Pretty good services. But a little bigger amount loan is very tough.

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    Reviewed Jan. 15, 2016

    I've used Speedy Cash regularly for the last 4 - 6 months. It's been very convenient and so I continued to use them. On this last occasion they processed my payment but never finalized the amount, it sat pending in my account for over 7 days and then they returned my money. This had not happened in the past and so I had assumed they had charged me twice and were refunding me. That same night they then charged me again with an immediate processing of the payment. I will be contacting them to review the entire account to make sure they haven't taken liberties with my banking information.

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    Response from Speedy Cash

    Bill - Thank you for sharing your feedback. At Speedy Cash, we take your concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2016

    I love Speedy Cash! Very personable, efficient and the best customer service in the world! Keep it up! Kudos to the staff for a job well done! Thank you for being so kind and courteous!!!

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    Punctuality & Speed

    Reviewed Jan. 12, 2016

    Service with your company has been super easy and a VERY big help in getting us through an unusual rough time! It's been a quick and painless, and may I add timely service. Thank you so much!

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    Customer ServiceStaff

    Reviewed Jan. 9, 2016

    I am always impressed on how friendly the customer service representative are when I call and how simple it is to apply for a loan.

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    Reviewed Jan. 8, 2016

    I've been very pleased with your company.

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    Staff

    Reviewed Jan. 8, 2016

    Experience could not be easier. Very friendly, polite and helpful representative. Money in account just as promised.

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    Punctuality & Speed

    Reviewed Jan. 7, 2016

    Always on time and easy to apply online!

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    Reviewed Jan. 7, 2016

    I have had great things with this company thx.

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    Reviewed Jan. 7, 2016

    I have no problems.

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    Punctuality & Speed

    Reviewed Jan. 6, 2016

    I have had a loan with your company for sometime now and I always receive my loan quickly and I'm very thankful for all the help you have given me and would recommend you to all my family and friends.

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    Online & App

    Reviewed Jan. 6, 2016

    I have enjoyed working with Speedy Cash. The site is easy to use.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2016

    Speedy cash is always been fair and prompt with my loans. If I have ever had a problem with the payment date or anything else they have quickly responded and accommodated me. Speedy cash is by far my favorite lender. The staff is always professional and courteous.

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    Reviewed Jan. 5, 2016

    I can only say that Speedy Cash has always been there for me. Thank you!

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    Verified purchase

    Reviewed Jan. 5, 2016

    I am well pleased with Speedy Cash's performance. They get cash out to me within a 24 hour time span, which is much faster than their competitors. I would highly recommend Speedy Cash to anyone who needs a loan. If someone finds themself in a financial bind, Speedy Cash is the solution to your problem! Thank you.

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    Punctuality & SpeedOnline & App

    Reviewed Jan. 4, 2016

    Website is very easy to use and takes no time at all. Also the store locations are fast and friendly.

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    Price

    Reviewed Jan. 2, 2016

    I'm happy that I qualify for loans with Speedy Cash. However, the finance charges are the most expensive I've ever seen. I have a $1,000 loan & my payments are in the 600's for six months! This will hopefully be the last loan I get from Speedy Cash. Not even a discount for us loyal customers!

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    Response from Speedy Cash

    Michele - Thank you for the opportunity to address your concerns. Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. We take your feedback and concerns seriously and make every effort to promptly address them — we will be reaching out to you shortly. If you would like immediate assistance, please call us at 1-800-273-5602 or email us at CustomerService@SpeedyCash.com.

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    Punctuality & Speed

    Reviewed Jan. 2, 2016

    Speedy Cash is fast and fair. They help you if you need time to pay back your loan and they have really helped me when needed. Thank you Speedy Cash.

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    Punctuality & SpeedProcess

    Reviewed Dec. 28, 2015

    It is so easy to apply and get approved. The process is so fast. I am extremely satisfied with their services.

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    Reviewed Dec. 26, 2015

    Having to have a current customer verify their bank deposits is redundant. If the original loan process had verified income, why do it again for another loan. Also a current pay stub that had year to date income information is accepted at other places.

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    Punctuality & SpeedStaff

    Reviewed Dec. 24, 2015

    I am very pleased with my experience at Speedy Cash. They are very prompt and attentive. Everyone has a very friendly and helpful attitude.

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    Verified purchase

    Reviewed Dec. 23, 2015

    Very thankful for y'all.

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    Punctuality & SpeedStaff

    Reviewed Dec. 23, 2015

    I have had nothing but a wonderful experience there at Speedy Cash. They are quick and able to help in anything they can. The employees there ALL have been super nice every time I have been there. If you need a quick fix to a money tight situation this is the place.

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    Verified purchase

    Reviewed Dec. 22, 2015

    Very happy with my experience.

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    Verified purchase

    Reviewed Dec. 22, 2015

    I have been doing my payday loans with the El Cajon Speedy Cash location in San Diego For the past four months and the service is stellar. The store manager and his associates, especially Matt are extremely welcoming and polite. I will continue to be a loyal customer.

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    Process

    Reviewed Dec. 22, 2015

    I have always been pleased with both the application and repayment process. I would definitely recommend your services to a friend or family. Thanks.

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    Reviewed Dec. 21, 2015

    My experience has been awesome.

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    Customer Service

    Reviewed Dec. 20, 2015

    Satisfied with the services given. Excellent customer service.

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    Customer Service

    Reviewed Dec. 18, 2015

    Applied for loan and was told I was approved. Never heard back from customer service. It's been days. I think the people writing their reviews must be employees because their service is terrible.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

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    Reviewed Dec. 17, 2015

    I would recommend this loan company to my friends.

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    Online & App

    Reviewed Dec. 16, 2015

    I have the Speedy Cash app and I am able to apply for a loan in a couple minutes. It is very easy to maneuver through and incredibly convenient. I applied and the money was in my bank account earlier than promised. With the app I can check the status of my loan, available options and check the due date.

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    Verified purchase

    Reviewed Dec. 15, 2015

    Good Experience. Speedy Cash is great to work with. They really are.

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    Verified purchase

    Reviewed Dec. 13, 2015

    I have no complaints! Service is awesome and I get a loan when I need it.

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    Customer Service

    Reviewed Dec. 12, 2015

    I had a charge ($1000) on my bank statement coming from this company. When I contacted them about it they had no record of the transaction, which was still pending at the time I called. The only way they were "capable" of looking up the transaction was either by checking account number (my bank account) or by my social security number. They couldn't find the information on the phone and asked if I could fax my bank statement and I did so. I spoke to them after they received the fax and they still could not find the information on the account. They suggested I could go to one of the store front locations because they were "on a different system" but the nearest location is over 350 miles away. So now I have to rely on my bank's ability to investigate the fraud after the transaction completes (tomorrow). Obviously this company makes fraud easy and I would recommend moving on to a more reliable money handling company that is better known.

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    Response from Speedy Cash

    Corey - Thank you for sharing this detail. Fraud is something we take very seriously. It does not sound like your inquiry was handled in the friendly manner we typically do business in - for that, please accept our sincerest apologies. If your issue was not resolved, please escalate by emailing CusotmerService@SpeedyCash.com.

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    Customer Service

    Reviewed Dec. 10, 2015

    Didn't help me at all over the phone.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Dec. 10, 2015

    Speedy Cash is the best payday loan company online. They make the whole process very quick and easy. Customer service members are friendly and helpful.

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    Verified purchase

    Reviewed Dec. 9, 2015

    Fully satisfied with service.

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    Punctuality & Speed

    Reviewed Dec. 8, 2015

    Speedy Cash has been great to work with, fast and easy. My only suggestion is that it would be nice to get more than $200. I've been with Speedy Cash religiously for months and still only approved for $200 and never been late paying it off or defaulted.

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    Verified purchase

    Reviewed Dec. 7, 2015

    Very easy application... Walk in and out. Never long lines and if I'm able to pick up, they deposit to my account. Would definitely recommend. Although my credit is small, sometime I'll need a little more what I'm offered. But definitely better than other places I've been to.

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    Staff

    Reviewed Dec. 6, 2015

    The women who work there are great and always helpful. It's a pleasure going there when I require cash. Thanks again.

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    Punctuality & Speed

    Reviewed Dec. 5, 2015

    Very easy to use. Quick and painless. Thanks.

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    Staff

    Reviewed Dec. 5, 2015

    These guys are great! And every time I can't pay in time they always help me out with some extra time, unlike the others I actually recommend this site. Thanks Speedy Cash!!

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    Staff

    Reviewed Dec. 5, 2015

    Speedy Cash 4 is the best. Extremely fast service and the customer services reps. are very polite, efficient, and still take the time to be friendly. It's a great place to do business. I would certainly recommend a friend.

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    Punctuality & Speed

    Reviewed Dec. 5, 2015

    Speedy Cash payday loans have been so reliable when I've needed quick additional financial help regardless of credit. Having bad credit makes it tough for borrowers who are working to rebuild, and unable to get other fast loans. They are fast, hassle free, and great for short term borrowing with no lingering or staggering costs. Many thanks to Speedy Cash for being a trusted company I can turn to for fast financial help.

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    Punctuality & SpeedOnline & App

    Reviewed Dec. 5, 2015

    Extra cash when you need it. Application process was easy and fast thanks for the help. Directly deposited to my bank account makes it quick and dependable. I would recommend to friends. Happy Holidays and Hohoho. I love the App, it's easy to track all transfers.

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    Staff

    Reviewed Dec. 4, 2015

    This place is wonderful. Helped me when nobody would. Love it.

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    Punctuality & Speed

    Reviewed Dec. 4, 2015

    I have always had an easy time using the online service to receive funds. It works quickly and accurately and explains all the fees and payback methods in easy to understand terminology. I have not been disappointed or felt that the fees incurred from borrowing were too high.

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    Customer Service

    Reviewed Dec. 3, 2015

    I actually had a great experience with this company in the beginning. Communication was great through email and I loved that. I had gotten into a bind and was unable to make my payment one time and I emailed the company and was told that they were unable to help me defer my payment 3 more days. So I defaulted and immediately sent an emailed and explained why I had defaulted. I was emailed back and told that no one could help me through email and I needed to call customer service personally. So I called customer service and when asked why I defaulted I explained my situation and the lady on the phone told me this exactly "you need to be more responsible and you should of paid us first before you bought school supplies for your child." I went on to ask for an arrangement and she told me "unless I pay half of the total due, she wouldn't be able to help me."

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    Response from Speedy Cash

    Thank you for sharing your feedback, Bobby. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Reviewed Dec. 3, 2015

    I have used your services several times and I am very satisfied with the services I receive!

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    Customer ServiceStaff

    Reviewed Dec. 3, 2015

    I would definitely recommend Speedy Cash to my friends. Excellent customer service and very professional.

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    Staff

    Reviewed Dec. 1, 2015

    I like this service because they are always there when I need them.

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    Reviewed Dec. 1, 2015

    Your service is great.

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    Reviewed Dec. 1, 2015

    I am very pleased with the service I have gotten with this company. I would refer it to my friends and family. I am pleased to work with this company.

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    Punctuality & Speed

    Reviewed Nov. 30, 2015

    It has been very easy and fast to deal with Speedy Cash.

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    Reviewed Nov. 29, 2015

    Need better service when customers come in. Don't know who's first or last in line for service.

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    Verified purchase

    Reviewed Nov. 27, 2015

    I love the service. Would be happier able to take 2,500.00 dollar loan. I have show and will continue to be a valuable customer.

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    Punctuality & SpeedProcess

    Reviewed Nov. 27, 2015

    Speedy Cash Loans are just like its name. This is a great loan company that I enjoy borrowing from for my short-term loan. I recommend Speedy Cash to anyone who can use a short-term loan. The process is quick and very easy.

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    Punctuality & Speed

    Reviewed Nov. 27, 2015

    Fast and great service

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    Customer ServiceStaff

    Reviewed Nov. 25, 2015

    I had the best customer service employee. Her personality was outstanding. So friendly. I really appreciate her because I was nervous because I never did this before and it made me feel comfortable. Thank you!!!

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    Staff

    Reviewed Nov. 24, 2015

    Personnel was very helpful. I was very satisfied and was very unhappy because of your ad, said bad credit was ok. Even the lady that was helping me, even she said that you guys don't really look into, but this reason why I didn't get the high end loan. Therefore I was very unhappy for that, instead I was forced to choose a small loan. Other than that things were good.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2015

    Great smile! Superb customer service!!

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    Reviewed Nov. 22, 2015

    When I first started with Speedy Cash, I would refer anyone. I was telling everyone that it was superior to any cash advance you could find. Now I don't. It has just been in the last 3 months that service has deteriorated rapidly.

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    Response from Speedy Cash

    Shirley - Thank you for sharing your feedback. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Reviewed Nov. 22, 2015

    I have appreciated the use of the service, however I wish I could borrow more with longer terms (6mons). Fees are a bit high but overall a great company.

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    Reviewed Nov. 20, 2015

    Speedy Cash has been a life saver.

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    Staff

    Reviewed Nov. 19, 2015

    Will always recommend Speedy Cash to friends and family. Their service representatives are always polite and easy to understand.

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    Staff

    Reviewed Nov. 19, 2015

    Great service. Love the new location. Friendly staff.

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    Reviewed Nov. 18, 2015

    Things have been real tight lately and a big demand for funds I didn't have. Thanks to Speedy Cash I was able to achieve my goals and get back on my feet. I thank all of you at Speedy Cash for your assistance.

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    Staff

    Reviewed Nov. 17, 2015

    I was just scammed by a rep. I was suppose to get a 5000 loan. He told me I had to go buy a 100 card and then that would be proof that I could pay my payments.. So I did it, so dumb of me. Then he came back saying the state held it up then that I had to pay 483 to get my money then that if I went and bought another 100.00 card he could get me my money! I am so sick. Now I have nothing...

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    Response from Speedy Cash

    Raeann - This is a fraudulent practice that is not our company. We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. We take the issue of fraud and identify theft seriously. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-877-336-9392 or check our website www.speedycash.com for some guidelines such as information we will never ask and tips to avoid falling victim to fraud.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2015

    Great customer service, I love the same day cash option! Speedy cash is exactly that SPEEDY! Great job.

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    Customer ServiceStaff

    Reviewed Nov. 16, 2015

    Great customer service when I called inquiring about my loan. The representative was very helpful and knowledgeable.

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    Punctuality & SpeedStaffProcess

    Reviewed Nov. 16, 2015

    I appreciate so much the opportunity that you give me to make business with you. I'm thankful for your services and professionalism, also for the kindness and clarity to understand it. I can recommend to everybody Speedy Cash because is easy the process and fast. I really had a gradable experience. Thank you so much.

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    Punctuality & Speed

    Reviewed Nov. 15, 2015

    Fast and convenient.

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    Punctuality & Speed

    Reviewed Nov. 14, 2015

    Quick and precise.

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    Reviewed Nov. 13, 2015

    I got a Title loan on my car. Was making my payments every two weeks. Started getting notices that I wasn't making payments that I was behind by 2 weeks which a payment was just made. Made a payment September. Made another payment in October. Have had managers constantly tell me that I didn't make payment. When I showed proof that I did they said it didn't matter. It's not in their system. Today even though I wasn't behind on my payments they said that they had my car repoed even though I paid it off in full. Looking it up they have 3 ongoing class action lawsuits and 2 criminal investigation by state and federal laws. Their repo company must have the repossession agency's number displayed on truck with agency's name on it. They did not have. They just got paid in full though and now they want what is wrong and help them steal money and cars. The company they gave me for the repo does not exist.

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    Response from Speedy Cash

    Russell - The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

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    Reviewed Nov. 11, 2015

    Conflicting information. What is all this business with having to go online to get the loan and then you can't qualify for pay in 72 hrs with no cab fee. It sucks.

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    Response from Speedy Cash

    Hi Robin - The experience outlined is not reflective of the core vision and values of Speedy Cash. We've built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your feedback. We take your concerns seriously and make every effort to promptly address them. We'd like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2015

    I had a great experience when visiting your location on Sunday November 8, 2015. I was pleasantly surprised when I noticed that the location was open on Sunday. When I arrived I was greeted and had excellent customer service from the representative and the local manager Kayley. Both individuals were very knowledgeable and gave me several options and also was very willing to explain in detail.

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    Punctuality & SpeedStaffProcess

    Reviewed Nov. 9, 2015

    The cashier was friendly & the process was fast & easy!

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    Reviewed Nov. 9, 2015

    When I took out my original loan of $600 I was told I had another $600 available. When I needed a little more I went in and was told I only had $200 available to me and that she could override and get me $300... So obviously someone gave me the wrong information... Plus your fees are RIDICULOUS! If I didn't absolutely need to borrow the money I wouldn't have gone in, but the fees are just too high :(

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    Speedy Cash
    Response from Speedy Cash

    Marcella - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

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    Customer Service

    Reviewed Nov. 9, 2015

    I would love to see more Speedy Cash stores open and the customer service is excellent. Thank you all very much. Happy Holidays.

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    Punctuality & Speed

    Reviewed Nov. 9, 2015

    I am a mother of two boys and Speedy Cash allowed me to keep up with bills and groceries.

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    Price

    Reviewed Nov. 9, 2015

    The Speedy Cash company has been nothing but reliable and dependable for me. They are there when you need them with very generous interest rates. I'm glad I found this company.

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    Punctuality & SpeedStaff

    Reviewed Nov. 7, 2015

    I really appreciate the helpful, courteous, and professional service of your office staff in your office on Caesar Chavez Blvd. Every time I have visited the office, I am welcomed promptly and served within a short time with a smile.

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    Staff

    Reviewed Nov. 6, 2015

    Service was great. He helped me understand everything perfectly.

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    Punctuality & SpeedStaff

    Reviewed Nov. 6, 2015

    I have thoroughly enjoyed dealing with them. Never a problem. Always fast and courteous.

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    Reviewed Nov. 6, 2015

    You have offered a card for quick deposits and every time I apply for it you say I can't prove I'm me. Your security questions are stupid. Sorry but they are. Other than that your service has been exemplary. Thank you.

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    Customer Service

    Reviewed Nov. 4, 2015

    I was recently in contact with Speedy Cash regarding my bank fraud. I email them and talked to them on the phone requesting that all ACH withdrawals be stopped immediately. I informed them that I would be making timely payments to them myself online. They told me that they would stop all ACH withdrawals and then went ahead and withdrew $250.00 without my knowledge.

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    Response from Speedy Cash

    Hi Diana - Thank you for sharing your feedback. We would like to discuss your concerns personally and will be contacting you shortly. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com

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    Customer Service

    Reviewed Nov. 3, 2015

    This company has assisted me every month with great customer service.

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    Verified purchase

    Reviewed Nov. 3, 2015

    It is never ideal to need a loan but you make it easy enough if needed.

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    Staff

    Reviewed Nov. 3, 2015

    People are really nice.

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    Staff

    Reviewed Nov. 2, 2015

    Very helpful and professional.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 2, 2015

    I had a line of credit loan. I called on a Friday to make a payment. After thinking for a bit I called and ask a lady with customer service if I paid in full that day could I immediately reapply and receive cash the same day. She assured me I could. I ask again this time explaining if I could not reapply and receive cash same day, I did not want to do it. I had a car payment to make and needed all the money I could get to buy food and things for my family. She again said yes and even said if my income increased I may qualify for a better credit limit. She said as long as I paid with a debit card there would be no wait period. So I paid in full. She took my payment and placed me on hold only to inform me it would be Monday before I could do anything.

    I ask if going to a local office would help she said it might as their guidelines are different. So I did. They treated me like I was lying. The local office said it was a 7-day wait period. So I called customer service again. I ask if the payment could be refunded. They told me after waiting for about 10 minutes it could. The problem being it would be 3 business days before it would be back in my account! At this point I thank them for the little bit of help they offered. Still in shock as to how it took seconds for them to take payment from my account yet it would be days before it would be put back. So now the car payment was late and we are having to closely budget to scrape by as we wait for the 200 some odd dollars to be put be back.

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    Speedy Cash
    Response from Speedy Cash

    Robert - Thank you for sharing your feedback. At Speedy Cash, we take your concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Nov. 2, 2015

    My experience has been wonderful.

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    Verified purchase
    Staff

    Reviewed Nov. 1, 2015

    The man who helped me was very kind and helpful.

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    Staff

    Reviewed Oct. 29, 2015

    Speedy/Rapid Cash is the best payday loan company in existence. They don't device you about the terms of the loan and approval is almost immediately! They've helped me many times. They even changed my due date so I didn't have to default on the loan. I love this company!!!

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    Customer Service

    Reviewed Oct. 29, 2015

    I attempted to take out a $2,500.00 installment loan. First the loan company wanted me to buy a Walmart money card with $230 on it, to prove first payment availability. Then an hour later, they wanted me to go back to Walmart to purchase two additional cards, and put $350 on each for "insurance and tax fees". Another 30 minutes goes by and they call me and tell me that the state of Michigan has frozen the funds, because they see these transactions as potential money laundering, but I can release the funds by providing an additional $500 in MoneyGram for insurance. Like an idiot, I went and provided them with the MoneyGram... It didn't go through, so they wanted me to try a different form of payment.

    For those of you not keeping count, that puts the money that I am out of pocket at $1,430.00. My bank account at that point was officially empty, and I have no further way of trying to "prove my sincerity" for the loan. So I told them to cancel and release all funds. This was on 10/09/2015. As of this report, today is 10/29/2015, and I have still not seen a dime of the $1430.00 that are owed to me.

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    Speedy Cash
    Response from Speedy Cash

    Andrew - The loan company you spoke to was not Speedy Cash. We take the issue of fraud and identify theft seriously. Anyone falsely representing our company will be pursued through appropriate law enforcement. We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. Please feel free to reach us directly at 1-800-273-5602 or check our website www.speedycash.com for guidelines such as information we will never ask and tips to avoid falling victim to fraud.

    Verified purchase

    Reviewed Oct. 28, 2015

    The fee is exorbitant, but if you need cash in a pinch, it's pretty good. They refused to give me a promo code after I got many loans which was somewhat annoying. You'd think they could give a break after so many loans.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2015

    I was so happy with the service that was given to me. The representatives were excellent, courteous, and actually very happy in general. The service was professional and very fast. A 1, 2, 3 process. I will continue to use Speedy Cash as a resort to my sometimes not in my control moments.

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    Reviewed Oct. 27, 2015

    Speedy Cash collection practices are HARSH and should be illegal. They debit your debit card then bank which resulted in double NSF for me because my debit card was on one bank and checking account with another. I feel if they tried one method of payment and the payment was returned then they should notify the customer before using another method. This would give the customer time to contact them to ensure funds will be available.

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    Speedy Cash
    Response from Speedy Cash

    Vanessa - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed Oct. 26, 2015

    Good service and good mood when I talk with any people attending. Thanks everybody.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 25, 2015

    Luz, my contact person was very competent... explained the process thoroughly and put me at ease for I was very nervous at onset of application... answered all questions in a very professional manner. Left office feeling very positive about how well the process had gone. Thank you.

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    Verified purchase
    Staff

    Reviewed Oct. 25, 2015

    Employees welcome me with kindness and helps me in every way.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 24, 2015

    I had to send them 250.00 then 600.00. A day later 300.00 more and I still haven't received my loan. They had the nerve to say I need to send 400.00 more. Really ask to speak to a supervisor. He got on the phone cussing me out, very unprofessional. I'm going to report them to BBB and the loan commissioner. They say I have to send them 400.00 more just to get my money back. Whoever heard of such foolishness? I hate them. And I hope they get shut down. They are and always will be a SCAM.

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    Speedy Cash
    Response from Speedy Cash

    Carol - We have confirmed the company you're dealing with is not Speedy Cash. We take the issue of fraud and identify theft seriously and encourage you to report any information you have to the proper authorities. We're also happy to cooperate and confirm any necessary details to law enforcement. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602 or check our website www.speedycash.com for some guidelines such as information we will never ask and tips to avoid falling victim to fraud.

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 23, 2015

    Easy, fast and confidential service.

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    Verified purchase
    Customer Service

    Reviewed Oct. 22, 2015

    I have been real happy with my experience with Speedy Cash... It's cash at my fingertips that is so convenient to me... I have already recommended Speedy Cash to a few co-workers and friends. I have been extremely happy with the online service and even when I call the 800 number I also receive great service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 22, 2015

    The customer service representative that helped me was very friendly. She explained what my payment plans would be for every amount I was thinking of borrowing.

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    Speedy Cash Company Information

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    Company Name:
    Speedy Cash
    Year Founded:
    1997
    Country:
    United States
    Website:
    www.speedycash.com

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