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Speedy Cash Reviews

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Edited by: Jon Bortin

About Speedy Cash

Speedy Cash is licensed to operate in multiple states across the U.S. (including Nevada, Oregon and Washington under the name Rapid Cash). It provides payday loans, installment loans, title loans and lines of credit online, over the phone and in stores. Speedy Cash claims to have served over 10 million people since 1997.

Visit www.speedycash.com
Pros
  • Get funds in as little as a day
  • Online and in-store services
  • Loans from $50 to $26,000
Cons
  • High APRs

Speedy Cash Reviews

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    Page 13 Reviews 1575 - 1725
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 21, 2015

    I have had a wonderful experience with Speedy Cash. It's always quick and easy to access online. The only time I have needed to call, the representative that I spoke with was efficient and extremely friendly. I will definitely continue to use Speedy Cash!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 20, 2015

    The woman helping did ignore me at times. I've been in customer service for 7 years so I didn't bother me much. At one point I asked if she had heard me with one of my questions after she didn't answer because was interrupted from a phone call and she replied with yes that's why I shook my head. Not the best of answers. That one did make me mad but again I let it go.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Oct. 18, 2015

    The only thing I would change is the increase in the available amount.

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    Verified purchase

    Reviewed Oct. 18, 2015

    It is very easy to take care of the loan online.

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    Verified purchase

    Reviewed Oct. 18, 2015

    I love doing business with your company, every transaction goes as planned and have not had many complications. Once we had a problem but it worked itself out. Therefore I have plans of doing business with your company in the future, as long as the respect level for my money continues.

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    Verified purchase

    Reviewed Oct. 16, 2015

    I would you for you all to expanding your loan amounts for the state of MS. Sometimes all I need is $50 and the lowest amount I can get is $100. Thanks!

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    Customer Service

    Reviewed Oct. 16, 2015

    I was thinking getting a loan over the internet would be easier however, Speedy Cash you have to go in and I did not know this and they even sent me a contract using the Speedy Cash logo. If you speak with a Kevin **, David **, or Mr. **. Then they are fraud. They are not part of Speedy Cash if you get called from this number **. These people have wrote over $14,000 worth of checks to my account in my name. It was such a mess.

    Updated on 10/22/2015: Thank you for your response. I also talk to you, the Federal Trade Commission and I took my bank a copy of the contract with the fake Speedy Cash and a copy of the police report. I hope that we can catch this group of people. I still have a phone number where they are still answering the phone as Speedy Cash.

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    Speedy Cash
    Response from Speedy Cash

    Hi Denise - Thank you for sharing your concerns about this company acting like Speedy Cash. We take the issue of fraud and identify theft seriously. We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602 or check our website www.speedycash.com for some guidelines such as information we will never ask and tips to avoid falling victim to fraud.

    Verified purchase

    Reviewed Oct. 16, 2015

    I have not received a promo code since I became a client.

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    Verified purchase

    Reviewed Oct. 15, 2015

    Speedy Cash has helped me tremendously! Thank you!

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    Verified purchase
    Staff

    Reviewed Oct. 13, 2015

    I have never used a payday loan company before, but I went with one of my friend to take him to Speedy Cash and the employees at Speedy Cash are very friendly. The employees are very helpful and very courteous. Also, the loans have helped me in paying bills.

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    Verified purchase
    Customer ServiceOnline & App

    Reviewed Oct. 13, 2015

    Great customer service, fast, friendly and convenient online application. Approved in minutes. Definitely recommending family and friends.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2015

    Everyone is very nice and helpful. They always make me feel welcome. In time of need I know exactly were to go. Thank you for your services.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2015

    Got plenty of help. Associates knowledgeable and friendly. Very clear on their explanations on the business.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2015

    First, I would like to say that the representatives were very friendly and helpful. The only problem I had was with the due date information displayed. It read a due date of October 16th with a payment of $0.00. I had to contact customer service to discover that it was, in fact, the actual due date and the payment was the amount borrowed plus the fee. This needs to be corrected so the proper information is displayed so there will be no confusion.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2015

    Great service... Thank you for helping.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2015

    Spoke to a very pleasant woman and explained to her that I was a new customer and I was trying to sign up for my account and had an issue with the temporary password. She was polite, professional and exude excellent customer service skills.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2015

    I have nothing but good things to say about Speedy Cash customer service. My experience with Speedy Cash has been great. Customer service representatives are friendly and very helpful. I needed cash assistance and Speedy Cash was willing to help. I got a fast response and the loan was deposited in my checking account.

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    Verified purchase

    Reviewed Oct. 4, 2015

    Wish that they would offer CA a loan instead of just payday loans. It would help out much better. I would even let them debit my account just like they do with my payday loans.

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    Verified purchase

    Reviewed Oct. 3, 2015

    Wish I could pay back at a longer period of time.

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    Verified purchase

    Reviewed Oct. 3, 2015

    You are the BEST!

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    Verified purchase
    Customer Service

    Reviewed Oct. 3, 2015

    My experience with Speedy Cash has been excellent. I have used them as a source for Cash when needed. They continue to respond in a very timely manner when I need to reorder. Highly recommended.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 2, 2015

    I had great experience with speedy cash.

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    Verified purchase
    Customer Service

    Reviewed Oct. 2, 2015

    I took out a loan last month with Speedy Cash online and was approved for a line of credit with minimum payments. I called Speedy Cash like 3 times after I received the money and had them explain to me how the loan worked. Every time I got a different agent that explained if I paid my loan out in full on or before the due date I can instantly reapply for the full amount which I needed for a major bill (utilities). So I paid it in full online yesterday and tried to reapply but wasn't given the option to, so I called Speedy Cash again but this time was told that I can't apply again until 7 days (what a bunch of crap).

    If I wasn't lied to and reassured through the whole month that I can reapply again as soon as I paid off the loan then I would've at least paid the minimum payment and still had enough to pay my utility bill (which is due to be cut on Monday... thanks a lot Speedy Cash) and me and my grandkids wouldn't be getting prepared to be in the dark smh... Never Again will I ever want to go through something like this again... couldn't wish being in the cold in dark on no one.

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    Speedy Cash
    Response from Speedy Cash

    Coralyn - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Oct. 1, 2015

    My experience with your company has been very good. Have had no problems or complaints with service.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2015

    Great service. No issues. Quick, fast and easy. Help provided if needed.

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    Verified purchase

    Reviewed Sept. 29, 2015

    Initially it took a very long time for the approval process. After approval, everything went fine with no hassles. Like that payments cover part of the principal. Other companies that I checked had payments covering interest only and if additional principal payments not made, a lump sum was due at the end.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2015

    I am a regular customer. I applied for a $4000 loan. After I was told I was approved, the customer service rep told me to put $100 on a prepaid card and the loan would be in my account the next day. Well the next day, I was told to get another prepaid card for $500 and THEN the money would be in my account. I'm very unhappy; sounds like a scam I've read about online. Plus, the customer service rep--I believe he goes by "Chester"--was rude to me twice on the phone. Not a good way to help returning customers!

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    Speedy Cash
    Response from Speedy Cash

    John - Thank you for sharing your concerns. We understand why this issue would be of such concern and frustration to you. At Speedy Cash, we take your feedback seriously and have confirmed, based on the helpful information you've provided, that the incident was not with our company. We encourage you to report any information you have to the proper authorities, we are also happy to cooperate and confirm any necessary details to law enforcement. We take the issue of fraud and identify theft seriously. Anyone falsely representing our company will be pursued through appropriate law enforcement. Please feel free to reach us directly at 1-800-273-5602 or check our website www.speedycash.com for some guidelines such as information we will never ask and tips to avoid falling victim to fraud.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 28, 2015

    Great, quick, easy loans that help me out when I'm in need, and let's not forget friendly.

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    Verified purchase
    PriceStaff

    Reviewed Sept. 28, 2015

    I was very pleased with the service and employees. They were very nice and helpful. We had issues trying to find my bank account number and they were very helpful and patient. Also other than that it was a very speedy process and I was also surprised at how low the interest rate was. I recommended them the same day cause I was so happy with my experience. I will definitely be going back for future loans.

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    Verified purchase

    Reviewed Sept. 27, 2015

    One of the better payday loans. Very very smooth and easy to navigate. Have not tried an online loan yet but wish there were more choices for it under the $2000 amount. I love that it is so easy to pay in advance. Thank you so much.

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    Verified purchase

    Reviewed Sept. 27, 2015

    I absolutely love Speedy Cash. It's easy. Efficient. I could go on and on. I will definitely always use Speedy Cash. You should just give out coupons to frequent customers every now and then. That would be nice.

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    Verified purchase
    Staff

    Reviewed Sept. 27, 2015

    Very good respectful people. Very kind and caring.

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    Verified purchase
    Customer Service

    Reviewed Sept. 25, 2015

    I have had nothing but great customer service every time I have contacted your company! Two thumbs up!

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    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed Sept. 25, 2015

    Speedy Cash helped me out when no one else would. The application process is quick and easy. Reconciliation of payments is fast and accurate. Overall, a very neat and tidy, totally professional operation. The best, most honest payday loan company out there.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 24, 2015

    I will strongly recommend to all my friends. Sometimes you don't have time when an emergency occur. You need cash and you cant tell your kids "wait." I don't have time to go to the bank or going to cash stores or simply you don't want to go to a pawn shop, for begging for money. I just call your company and the problem is solve. Is very convenient, personal, best pay options and fast. I will always stay with you an account with the best standing record. I really don't care of the repayment fees, because my problem was solve. Thanks and God Bless you all.

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    Verified purchase
    Customer Service

    Reviewed Sept. 24, 2015

    Received great customer service as I do every time I visit and was out within 5 minutes.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 23, 2015

    Fast, easy, secured and helpful for my needs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 22, 2015

    I opened up a loan with them and I got hit by a car and broke two bones and I told them obviously that I have no income right now because I had no job. I was late twice and they kept overdrafting my bank account. They would not do anything to help me at all. I asked for a extension so I wouldn't get overdrafted and that I would pay them two days later and they still did not care. It goes to show you could be on your deathbed and they would still go after you. It's terrible. I will never ever use Speedy Cash again. The worst customer service!

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    Speedy Cash
    Response from Speedy Cash

    Tonia - We take your feedback and concerns seriously and will make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Sept. 22, 2015

    I appreciated the loan from Speedy Cash. Just wish you had more options for customer discounts for fees.

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    Reviewed Sept. 21, 2015

    I've been trying to get a loan for the past year with this company. Through this company, they've declined my application not because of my credit history, but my bank account. They recommend me getting an opt plus card to get my loan. Well, I was still denied. I needed the money for my kids. I've switched banks and yet I still can't get approved.

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    Speedy Cash
    Response from Speedy Cash

    Charlotte - Thank you for sharing your feedback. We take your feedback and concerns seriously at Speedy Cash. Please contact us directly at 1-877-315-8491 or at CustomerService@SpeedyCash.com.

    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2015

    I am very happy with the level of customer service I received and the ease of the website. Sometimes there's glitches but satisfied otherwise. Wish the amount increased with each payment or something.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2015

    We were treated with respect and received quick service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 18, 2015

    I happy with service. When I call operators are kind and easy to understand. Thanks for the great service.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 18, 2015

    I called Speedy Cash because I was going to use app to get funds and just pick up cash at store. Representative at research blvd location told I could pick up loan within 24 hours so I did the buy-up and tried to pick up in morning. The staff told me I couldn't get my loan because the funds had been sent to bank already and that there was a cooling period. I really needed the money that day and was left with nothing. This is the second time I have issues. The first time I had issues coz the funds were sent to bank but were taking too longer and they had incorrect banking account number.

    This time I called to make sure the funds would be sent in store and that I could pick them up next day. Representative told me I could pick them up within 24 hours even though the app told me I had only 1 hour to pick the loan up. I am so disappointed in this loan agency. I feel lied to and the planned ahead of time for this loan and was left empty handed with no resolution to my issue is disappointing. I'm a loyal customer to this company and pay my loans on time. There should not be this many issues with me getting the loan I need. Other companies like Cash Today have much better customer service and do not give inaccurate information.

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    Speedy Cash
    Response from Speedy Cash

    Jocelyn - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & SpeedProcess

    Reviewed Sept. 18, 2015

    I think the process is quick and easy. I just wish you could get a little more like 500.00 would be better.

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    Verified purchase

    Reviewed Sept. 17, 2015

    I think that a returning customer should receive a percentage off the loan rates if within 3 months of their fourth loan.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 16, 2015

    I was skeptical applying for a loan but they made it easy and not confusing as to what was expected for the loan process. I have reborrowed 3X now and they make it quick and simple.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2015

    The woman who was helping me with my quick loan literally was texting as I was asking questions about this. This is my first loan ever so I had some questions, I had to literally walk around to let her finish texting before she would answer me.

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    Speedy Cash
    Response from Speedy Cash

    Kevin - Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-800-273-5602 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2015

    Everyone has been very kind and nice and helped me. Great customer service.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2015

    I have been extremely satisfied with the customer service and the ease of getting money from time to time. Thank you very much.

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    Verified purchase

    Reviewed Sept. 13, 2015

    I have gotten loans and now I am in a much bigger mess. I have been paying too high CAB fee and none of it gone to paying off my loan. I have been been way too much. If you are thinking of getting loans especially from Speedy Cash, don't.

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    Speedy Cash
    Response from Speedy Cash

    Norma, we take your feedback and concerns seriously and will make every effort to promptly address them — we will be reaching out to you shortly. Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, and other short-term credit options. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Customer Service

    Reviewed Sept. 12, 2015

    Today to my surprise when I walked in the bank to get a money order for my rent to Speedy Cash customer relationship already pulled it out. I spoke with a lady just a few days ago that agreed to me making a payment at the end of the week. Now they gonna act like this was not done. 1 person said it was gonna take 4 - 5 hrs to locate the recording. I called back in 20 minutes because I was pissed I couldn't reborrow... they magically found it. I call **. He's was simply reading what the lady typed in the notes and anybody can make that ** up... just to get someone off the phone. Pissed off, now possibly homeless, and will never use them again. I DO NOT RECOMMEND THIS COMPANY.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback, Christle. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed Sept. 11, 2015

    Since The beginning I have been very happy with the service provided to me by the staff at all locations I have visited, even those outside of San Antonio. If there is anything to actually complain about it's the fact that no matter how many time I have borrowed and paid off my loans every time I want to renew it seems the fees increase. When I started they were 22 per every $100 then the next time I applied for a loan it increased and this last time it increased even more to 27 per every $100. That just make me feel unappreciated as a customer especially since I haven't defaulted in any way. Other than that My experience with Speedy Cash has been smooth and very good.

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    Verified purchase
    Staff

    Reviewed Sept. 10, 2015

    Great customer care team.

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    Verified purchase
    Online & App

    Reviewed Sept. 9, 2015

    The website is easy to use and understand. I am a senior citizen so that's a HUGE PLUS! I would highly recommend Speedy Cash. It's nice to be able to get some extra cash now and then. It gives us more freedom to do fun things which is a blessing nowadays. Thank you Speedy Cash!

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    Verified purchase

    Reviewed Sept. 9, 2015

    From day one there has not been one time that I have not been totally and completely satisfied with the services that Speedy Cash has provided me. Everything they have offered has been exactly what they said. I would definitely recommend even to my mother. Thanks. 5 STARS.

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    Verified purchase
    Staff

    Reviewed Sept. 8, 2015

    I don't have number but I do want to tell you the last time I was in (yesterday, 9/6/2015) the girl that helped me was the best I've ever had. She was polite, courteous, efficient and it only took me a few minutes to take my new loan out and leave which is how it should be when I come in with my card and show it to them. The others go through a bunch of drama unnecessarily and drag it out to take longer. I appreciated her! Hope I get her every time.

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    Verified purchase
    Staff

    Reviewed Sept. 8, 2015

    Due to the fact I'm on medical disability with social security I don't get a statement every month to provide to the 180-day review. I understand your policy regarding the State I live in. All I have is my award letter. There always should be an exception for people in my same situation. When this happened to me a few days ago they made an exception in my case and went back to my original letter I sent as a new customer!

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 8, 2015

    Speedy Cash is just what their name says... SPEEDY!! They're very convenient and I love them!

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    Verified purchase
    Price

    Reviewed Sept. 7, 2015

    Yeah I understand you need extra cash from time to time but this company don't need to take advantage of that. A loan for 250 is going to cost you 50. That's crazy.

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    Speedy Cash
    Response from Speedy Cash

    Nolan - Thank you for the opportunity to respond. We welcome your feedback and would like to reach out to you personally to address your concerns. Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Sept. 6, 2015

    Your service is wonderful.

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    Verified purchase

    Reviewed Sept. 5, 2015

    Have had prompt service whenever quick cash is needed to tide me over until payday.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2015

    They do a wonderful job.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 5, 2015

    I pay all my bills early morning on the day I get my monthly deposit (Payday). I really to wait before I begin any personal checking account activity besides those four simple bills: rent, power, cable, and speedy cash. All of those checking account payments I do directly on all their websites, individually. Not any are performed from my bank website. "Speedy" LOL Cash is ALWAYS the last item to clear and it’s DAYS afterwards not just one day. While ALL my other three bills "hard-post" by the next evening, on the 4th. "Speedy" Cash doesn’t want their money very fast. Why is that transaction always pending so late? The reason I wait to do any checking is because I am diabetic and my brain is can get VERY MUSHY sometimes.

    So if I WAIT before I do ANY more spending. It protects your payment from my checking account experiencing an error and a host of checks bouncing all over everywhere. Yours would be one that would bounce!!! If I did make a mistake until it hard post the bank pays payments at random according to them! Once nine debit cards bounced! However, when I contacted the Federal Reserve they made my bank return all nine! But it took weeks! For all that to transpire - my motivation is to help you get your transaction out of my way. However, know this, I love your online service and I am very grateful for the flexibility and access. Thanks.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 4, 2015

    I have visited 2 different locations recently and found the employees to be very friendly and they provided great customer service. I'm very pleased with how easy this process is.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2015

    These folks helped me with my needed funds quickly...

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    Verified purchase

    Reviewed Sept. 4, 2015

    I have enjoyed using the site.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 3, 2015

    I love the service provided by Speedy Cash both in the store (Gulfport, MS) or your online service. It's fast, accurate, and efficient. I couldn't ask for a better company. I would like to see discounts or special promotions sometimes though. No real complaint here.

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    Verified purchase
    James increased rating by 3 stars.
    Price
    After a positive interaction with Speedy Cash, James increased their star rating on Sept. 12, 2015.

    Updated review: Sept. 12, 2015

    I previously wrote a review that wasn't very nice concerning the interest rate. Speedy Cash called me and cleared up my concerns. Yes, it does cost a lot if you make minimum payments until the loan is paid off. However, should you pay it off early you save a considerable amount. There is no early payoff penalty. I should have found out the facts before I wrote a negative review and sincerely apologize for that. I will use Speedy Cash in the future should I need to. I recommend this company to all who might need some quick cash as it only take about 10 minutes to apply, about 5 minutes or less to get approval and in my case the money was in my bank account 6 hours later. Thank you, Speedy Cash for contacting me and clarifying my concerns.

    Original Review: Sept. 2, 2015

    I was in a pinch and was able to borrow 285.00 overnight. I wasn't paying attention to the interest rate and now I am paying a total of 910.00 over a year and a half. Yes, it's easy to borrow but beware of the amount you have to pay back. I personally will never do this again.

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    Speedy Cash
    Response from Speedy Cash

    Hi James - Thank you for giving us the opportunity to respond. Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. If you would like to speak to someone regarding your comments, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Verified purchase
    Price

    Reviewed Sept. 1, 2015

    I've just Speedy Cash a couple times last year and found that with the interest rate it was the best place to borrow from. I again just needed its services as I have been put on medical leave. It's easy, it's affordable and it's been a big help for me to get through some tough times. Thanks Speedy Cash.

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    Verified purchase

    Reviewed Aug. 29, 2015

    Great service and grateful for funds to be approved.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 28, 2015

    Speedy Cash is really quick and easy once all required paperwork is submitted. Customer service is helpful and friendly too.

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    Verified purchase

    Reviewed Aug. 28, 2015

    Getting a new loan was very easy. After it was paid off...I had no problems with getting another one.

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    Verified purchase
    Staff

    Reviewed Aug. 28, 2015

    Always good service, easy to get in and out of store, always helpful.

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    Customer Service

    Reviewed Aug. 27, 2015

    Great customer service and user-friendly system... Thank you very much for your help.

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    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2015

    The service was fast & fair. The person that helped me was very nice & polite and answered any questions I had asked.

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    Customer Service

    Reviewed Aug. 25, 2015

    The customer service is great and I like my loans payments and the option to change my due date.

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    Punctuality & Speed

    Reviewed Aug. 25, 2015

    I don't like standing in a long line to get a payday loan. This was fast and very easy, I thought for sure I won't get approved.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2015

    Service was Great.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2015

    Whenever I called the person I spoke with was very cordial and assisted me with my issue.

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    Verified purchase

    Reviewed Aug. 23, 2015

    It's easy to apply online and fast.

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    Online & App

    Reviewed Aug. 23, 2015

    I was approved for my first loan with Speedy Cash when I thought there was no chance of getting the help I needed. I love how easy it is to manage my loan online. It really helps to be able to extend my due date, and to decide how much I need to refinance. My only complaint is that the website is often slow, and at times unavailable.

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    Staff

    Reviewed Aug. 21, 2015

    The service is great. Nice and friendly people employed at this location.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Aug. 20, 2015

    I am very happy with the customer service I received at the time I went in for a loan. The people were very nice and friendly. The process was fast and easy. The payments are also very reasonable. I would recommend friends and family to Speedy Cash.

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    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2015

    Always very friendly people that are helpful for the most part. It's quick service!

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    Customer ServiceStaff

    Reviewed Aug. 18, 2015

    The customer service agent Rigo was great. Very professional and informative.

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    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2015

    Very fast and very kind the attention. And the loans is very helpful. Thanks Cash Loans!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2015

    I have dealt with several payday loan places and I found Speedy Cash to be more enjoyable to deal with. I try not to go back but even at times when I don't pay on time and have to go get another one they're nice. The ladies are nice to deal with. Keep up the good work. Great Customer Service.

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    Staff

    Reviewed Aug. 16, 2015

    They got me out of a pinch... Was there when I needed them without the hassle!! The teller on this last transaction was very patient and professional. Problems come up every day that need to be dealt with that day and you're there to help.

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    Verified purchase

    Reviewed Aug. 12, 2015

    Thank you for always being there when I run "a little" short of money between paydays to get groceries, gas, and pay bills. I appreciate your service.

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    Customer Service

    Reviewed Aug. 11, 2015

    Great customer service.

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    Verified purchase
    Customer Service

    Reviewed Aug. 10, 2015

    I was paid for a job I did online for Eugene **. Three days after I got payment, more than the payment amount was withdrawn, without my knowledge or consent. Bank of America told me today that Speedy Cash, Eugene **, has attempted multiple times since 7/3/15 to withdraw more money. I not only have NO loans, NO loans with Speedy Cash, I have had NO dealings with this company. I now owe BoA money in order not to go to ChexSystems & be reported to credit agencies. Speedy Cash is a front for scammers. If you ever see their name, close your accounts, change your phone number & watch out!

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    Speedy Cash
    Response from Speedy Cash

    Robin - Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-877-336-9392. You can also fax any necessary information (such as a filed police report) to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response. As a matter of policy, our internal service level agreement on response is not to exceed 48 hours. In every case that a concern exists, supervisors are available to escalate questions or concerns.

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    Online & AppStaff

    Reviewed Aug. 9, 2015

    I have never had any problems with Speedy Cash. The staff is always helpful and the website is easy to navigate.

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    Online & App

    Reviewed Aug. 9, 2015

    I was loaned $100.00 and not explained why because I have two jobs and make well over $6000.00 a month. Was also told that if I download the app it would allow me to change my payment date but was not informed that it could only be done once every 12 months! I felt like I was rushed in and out!

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    Speedy Cash
    Response from Speedy Cash

    John - Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-800-273-5602 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed Aug. 9, 2015

    My experience was clear, efficient, and overall good. Would recommend this company to others needing a quick loan.

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    Punctuality & Speed

    Reviewed Aug. 8, 2015

    Fast transactions. Love how easy it is to get the loan.

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    Verified purchase
    Customer Service

    Reviewed Aug. 7, 2015

    Need to be more faster. They need to open up more tellers. When there are new applicants there should be one for them and one to take care other customer who is a customer already. The line gets a little long and some customer are on a time limit when they have to go pay a bill.

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    Speedy Cash
    Response from Speedy Cash

    Hi Bonnie - Thank you for sharing your concerns! Please rest assured that we take all feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

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    Staff

    Reviewed Aug. 6, 2015

    You guys have been very nice and helpful. I have already recommended mom and she loves using your company vs. the other payday loan companies.

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    Customer ServiceOnline & AppStaff

    Reviewed Aug. 5, 2015

    The people at Speedy Cash are always courteous and professional, on the phone and when you go in the store, asking things like, "How is your day going?" and they explains everything to you about the loan. I like the app and the "change the due date" option. I would definitely recommend Speedy Cash to others. Thanks.

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    Verified purchase

    Reviewed Aug. 5, 2015

    Rapid Cash has helped me when I needed them so therefore I would recommend them. At my age I shouldn't even need this system, but thanks.

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    Verified purchase

    Reviewed Aug. 5, 2015

    Really very satisfied with the service and the ability to get the services that I'm in need of. THANKS.

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    Verified purchase

    Reviewed Aug. 3, 2015

    No problems. Great company.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 3, 2015

    I had a loan with Speedy Cash, and needed to take advantage of the one time in 12 months option to pay it off in installments. It was approved to be paid off in four installments. Well, I thought that they'd automatically debit each payment out of my account - they're very good at doing that usually. Turns out that I, the customer, had to make the payments. I had gone out of town thinking that's what had been done, but when I returned and checked my bank account, it hadn't. So I sent the money electronically and they accepted it. Even sent an email thanking me for the payment. So, make note: they accepted it a few days late with no problems, no email saying that the agreement was broken due to late payment and the balance was now due in full. Nothing but "Thank you very much for your payment."

    Well, today, August 3rd, the remaining balance came out all at once. I called and was told basically since I'd broken a promise - that is not what happened - that the agreement was not good anymore and there was nothing that they could do now. If the agreement was broken when my first payment was sent a few days late, why did they not send an email letting me know at the time? It wasn't broken enough to accept the payment.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

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    Process

    Reviewed Aug. 3, 2015

    Easy, fair, professional process. No hidden fees or verbiage; straightforward.

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    Price

    Reviewed Aug. 3, 2015

    It's really good and the payments rates are affordable.

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    Verified purchase

    Reviewed Aug. 1, 2015

    I have always had a pleasant and easy experience with Speedy Cash.

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    Verified purchase
    Customer Service

    Reviewed July 31, 2015

    I love Speedy Cash! They always have such great customer service and are always there for my needs. I would absolutely recommend their place of business to family and friends. Thanks for everything y'all do!

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    PricePunctuality & Speed

    Reviewed July 29, 2015

    Service was quick and easy, the bill was a reasonable price.

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    Verified purchase
    Staff

    Reviewed July 28, 2015

    Your employee at the Lancaster speedy cash was topnotch. You guys should be proud of her.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 28, 2015

    This particular time renewing my Speedy Cash loan was unacceptable. I went through and paid on time and placed another loan as usual. This time was different in that they didn't send the money to my account like they were supposed to! I am so used to everything going smoothly with Speedy Cash and this was a huge dropping of the ball. Now that I went and took what I had and paid bills with it expecting this to be in there the next day. I have fees to pay my bank and bills that didn't process. Who is going to cover those! NOT SPEEDY CASH I guarantee that. Can't wait to get this loan over so I don't have to deal with this anymore.

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    Speedy Cash
    Response from Speedy Cash

    Jason - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Punctuality & Speed

    Reviewed July 27, 2015

    I went online to get a payday advance. I was only getting $255.00... it said did you want your money in your bank account or come into the store. I chose come into the store. Got in my car, drove over to the store and was told although they closed at 7pm... I was not there by 5:15 so I have to come back tomorrow. Next day it was in my bank account which I did NOT want it to go in there. Fast forward because I got this "stupid" advance... My credit score went way down and they did a "HARD inquiry" on my credit... ALL FOR $255.00... NOT WORTH IT. And if I had to do it all over again... I'd rather collect cans and bottles and keep my credit score in good shape!!!

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; we are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed July 25, 2015

    I want more than an amount I applied for. They approved for a small loan. Not satisfied.

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    Price

    Reviewed July 25, 2015

    I would like to have the opportunity to get another loan within my pay period. I would like the interest not to be as high as it is.

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    Verified purchase

    Reviewed July 25, 2015

    I need supplemental additional money, you guys are always there for me when no one else financially cannot. Thank you very much!!

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    Verified purchase

    Reviewed July 24, 2015

    Speedy Cash have helped me in so many ways. Whenever I am short on cash; Speedy Cash is there to help me when I am in a bind. Keep up the great job.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 24, 2015

    I tried getting a loan Monday, 20 and I was not able to due to a previous loan was not out of the system. It took more than 5 days for me to get a loan from you guys and I know you guys are busy. But you guys should let someone get a cash right once you take the cash out of the bank. I usually pay on time but this past week I didn't. Point is once we pay you guys back we should be able to get another loan. This is my opinion. And thank you for the loans, really appreciate it.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 23, 2015

    Employees are very nice and helpful. Excellent fast service. I would highly recommend Speedy Cash!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2015

    On July 20, 2015 the rep by the name Ms. Bianca was very rude. She asked for my ID and bank card for the process. I told her the name that is on my account but still put the wrong info in their system. When she gave all the info to the other rep, that's when she notice the wrong info. Ms. Bianca was arrogant and unprofessional when I told the rep the right info. When dealing with new customers the first impression is the last...I won't let this stop me from doing business with them because of one unprofessional customer service worker.

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    Luis increased rating by 4 stars.
    Customer ServiceStaff
    After a positive interaction with Speedy Cash, Luis increased their star rating on Aug. 1, 2015.

    Updated review: Aug. 1, 2015

    I was given a call by Rebecca from Speedy Cash about a complaint I had regarding unknown credit inquiries I had on my report. She was amazing and helped me get this resolved. They also helped me steered in the right direction. I don't like leaving bad remarks about companies but I did earlier when I wasn't getting any help. But after speaking to them I feel a little better. Thank you Rebecca.

    Original Review: July 20, 2015

    I have never been a customer of Speedy Cash nor have needed to. I know of coworkers and a few friends who have needed their services and heard great things about them however my situation is different. A recent inquiry of my credit report found that there were inquiries made from them on 4 separate occasions. Not possible as I never gave them my info. Few calls to their corp office have gone unanswered. Really frustrated as they could have lost a potential future customer over this.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed July 20, 2015

    I was very pleased how everything was handled. Personnel are very professional, patient and polite. I also was very impress with the facility, (very clean) well kept and in order. I will continue to do business here and refer others.

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    Reviewed July 18, 2015

    Paid off loan in cash and teller stated the check I previously wrote would be destroyed. Check has been attempted to be cashed twice and copied and my handwriting forged. Complaint filed with BBB and FDIC. Law enforcement to be contacted on next business day.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase

    Reviewed July 16, 2015

    Good place. Fair.

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    Verified purchase
    Customer Service

    Reviewed July 16, 2015

    Good customer service.

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    Verified purchase

    Reviewed July 14, 2015

    I just paid some bills... had tix to Van Halen. Just wanted some pocket money... fast, easy. Thank you!

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    Verified purchase
    Price

    Reviewed July 12, 2015

    I love coming to you. I feel as if you really care, however, the only thing that bothers me is such high interest. It's a little overwhelming. I know we come to you with a major problem but it feels hard to be taken advantage of in a situation. But what can we do?

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 11, 2015

    I really appreciate the service and the help I have received from Speedy Cash. It was a very pleasant and very fast service transaction. The ladies are so very helpful and respectful of our information. I was pleased to see how they protect our information that we have to give out at the window, so as to where the customers behind us can't hear what we are telling the teller behind the glass. I really appreciate them protecting my privacy and how they handled the entire transaction. Thanks so much for all of your professionalism and your friendly and fast service. Y'all Rock!!!!! Thanks so much :) You have made a difficult decision not so unpleasant. Thanks again. :)

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    Verified purchase

    Reviewed July 10, 2015

    I am very satisfied with Speedy Cash and I love the online service as well as the in-store pick up option.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 8, 2015

    There was a 7 minute wait prior to getting to me. Once it was my turn I was assisted quickly and she was very friendly. She made me aware of all Speedy Cash had to offer and was inviting and courteous.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 7, 2015

    Having had several loans with speedy cash, it has been easy and enjoyable and a satisfactory experience.

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    Verified purchase

    Reviewed July 6, 2015

    My only issue is that higher loan amounts should be allowed in California, Installment loans of 2600 would be great. The payments and ease of the process to obtain loans is great. I would highly recommend Speedy Cash Loans to friends or family in need of some quick funds.

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    Verified purchase

    Reviewed July 5, 2015

    Took out a loan beginning in February of 2015. Paid on time because I gave them my bank account number, routing number and the debit card number to that same account. Now I check my account and it says on their end it's defaulted and I'm being charged additional fees. When my bank also states that, they show all records of any payment never declining their ach request also auto pay requests. All payments went through without any hiccups. Was thinking of using the company again but after this, I feel like it's a scam. Definitely won't recommend them to anyone I know because of this and definitely will be disputing this.

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed July 3, 2015

    The service at Speedy Cash is great. The employees are always friendly and helpful.

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    Customer ServiceStaff

    Reviewed July 1, 2015

    I took out a loan a bit of time ago. In the midst of that I ran into financial hardship. Spoke with a, what seem to be nice representative, who understood. I let them know of which date and the amount to pay. After that payment I would be able to get back on track. I was to pay $100.00 on the 1st... Today. Yesterday my account had $1102.00 taken out from Speedy Cash! I called them and of course NO HELP! I have to do all the work. Not only that I'm upset because of course they have no record that I spoke with someone. So here I sit trying to rectify all this for the terrible mistake and dipping into my account. I cannot pay my own rent! Seems like Speedy Cash doesn't care. I on the other hand am a person to which I call to make arrangements. I am sure some don't do that so why hassle the good customers?

    I already filed a complaint with the BBB. Going to the FTC Because yes it's a loan and yes IF I didn't call or try to pay then isn't that when you go try and take out of the account!? This was not authorized But I want my money back today! Or better yet how about you guys Speedy Cash pay my rent for me hmm???? The lady I spoke to last night could only say.... "Well ma'am the good thing is that the loan is paid so you can apply for another loan now." -_- Really!? I told "Umm no not happening." Especially not with these guys!

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the Speedy Cash core vision and values. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Online & App

    Reviewed June 26, 2015

    Acquiring a loan with Speedy Cash is faster than the internet. The approval is there right after you submit the application. Definitely the go to place for the money you need.

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    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 25, 2015

    My ex took out a payday loan from this company. I paid off his loan as a one time deal. I made that very clear to the representative when I called. He said he understood and would remove my card from the file. Apparently my ex took out another loan 2 weeks later and gave them his card information. They deposited the money into his account. However, when it was time for him to pay it back and he didn't have the money, they took it from my account!! They never removed my card number!

    We called and they were very apologetic and said my card never should have been on file. They said they would issue a refund that would take 24-48 hours. 48 hours later they said "oh it takes 72 hours!" In the mean time my account is now overdrawn because they took out $600 for someone else's loan!! I've never had a payday loan and all they will do is apologize!! Everyone I talk to says "sorry for the inconvenience" and won't own up to the fact they committed fraud and I still don't have my money back! I can sue them since they did not have MY authorization to have MY card on file and they don't care! Do not use them!! Fraudulent company!

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    Speedy Cash
    Response from Speedy Cash

    Thank you for sharing your feedback. At Speedy Cash, we take your feedback and concerns seriously and make every effort to promptly address them. We would like to discuss your concerns personally and will be contacting you shortly. In the interim, please feel free to contact us directly at 1-877-315-8491 or CustomerService@SpeedyCash.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 24, 2015

    I borrowed $100 from Speedy Cash. They took out $50 every two weeks for a minimum of 6 months. Every time I'd call for help on a explanation of why, I'd get a runaround. Very unprofessional... Very disorganized... Quick to take your money but procrastinators to help you. And untrustworthy.

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    Speedy Cash
    Response from Speedy Cash

    Whether conducting business online or in one of our stores, Speedy Cash always makes sure product rates and terms are clearly communicated before the loan transaction. While the annual percentage rate of our products may seem high, the actual cost is often lower than alternative products such as overdraft protection/fees, late/reconnect fees with utilities, pawn fees and other short-term credit options. We take your feedback and concerns seriously and make every effort to promptly address them — we will be reaching out to you shortly. If you would like immediate assistance, please call us at 1-877-315-8491 or email us at CustomerService@SpeedyCash.com.

    Reviewed June 23, 2015

    Speedy Cash debited my bank account four days after my final loan payment and sent me a notice of default. I have all records of payments and my copy of the original loan note. They have refused to provide information regarding the debit and I get transferred from department to department then asked to leave a message. My bank account is now negative and haves over 200.00 in NSF charges and they have yet to provide answers. I now have to file a report with my bank and wait up to 10 days to get my money back. Will file a complaint with the BBB and Consumer Finance Board.

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    Speedy Cash
    Response from Speedy Cash

    The experience outlined is not reflective of the core vision and values of Speedy Cash. We’ve built our business over the last 18 years by making sure we take the very best care of our Customers and their financial needs. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

    Verified purchase
    Staff

    Reviewed June 22, 2015

    I'm getting tired of your employees not letting me talk to a manager. I'm gonna back charge Speedy Cash $100 an hour for giving a fraudulent loan in my name then just dropping it in my lap like it's my problem now. If you would have done a proper background check you would have seen that the numbers don't match. Thanks for being such an unprofessional company.

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    Speedy Cash
    Response from Speedy Cash

    Speedy Cash takes the issue of identity theft very seriously. We have a dedicated Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-800-856-2911. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response.

    Verified purchase
    Staff

    Reviewed June 20, 2015

    My first time in the store and I was very very pleased. Everyone was extremely nice and I will continue to do business with you from now on.

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    Verified purchase
    Customer Service

    Reviewed June 20, 2015

    I absolutely love the customer service and the fast application process.

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    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed June 19, 2015

    Very fast process. Loan received on time. The application was easy to complete also. I am very happy with Speedy Cash.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2015

    Customer service was excellent. Very informative and helpful.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 15, 2015

    Thank you Speedy Cash. They've good customer services & they process your application quickly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2015

    Madison location. Every agent of your staff that I've dealt with seem to be rude and not friendly to deal with. I work in customer service myself and there is no excuse for this! Not to mention there's always a line in your store and employees behind the glass are just standing around instead of focusing on customers in your store. This should be addressed before you start losing your customers including myself. Thank you.

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    Speedy Cash
    Response from Speedy Cash

    Michael - The experience outlined is not reflective of the core vision and values of Speedy Cash. Thank you for sharing your concerns; please rest assured that we take this kind of feedback seriously and are taking steps to address it. If you have any other concerns or would like to speak to a Customer Service Representative immediately, please call 1-877-315-8491 or email CustomerService@SpeedyCash.com.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 13, 2015

    Great service. Fast and friendly service in person and over the phone.

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    Verified purchase
    Customer Service

    Reviewed June 11, 2015

    The customer service was great. Very pleasant workers.

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    Verified purchase
    Customer Service

    Reviewed June 11, 2015

    I keep receiving emails for a ** at my email address. I am NOT ** and I have NEVER done business with Speedy Cash. I'm sure you are violating some privacy law by sending me his information. Please remove my email address from your records. Thank you.

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    Verified purchase
    Staff

    Reviewed June 11, 2015

    Fraudulent loan apparently granted by Speedy cash and they refuse to provide any proof of the loan they supposedly issued. Will not provide bank check was written to, who cash it when. Also, apparently issued it with no proof of who person was. I was the victim of ID theft (IRS electronic filing on TAX ACT compromised). With this they have my SSN and that seems to be all Speedy cash asks for. Taking up with ftc and corp ranks at Speedy Cash tomorrow as at line level they have provided zero support. Almost 3 months have passed and they haven't validated debt and now want to send to their internal "collections." This is a scam.

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    Speedy Cash
    Response from Speedy Cash

    Speedy Cash takes the issue of identity theft very seriously. We have a dedicated, full-time Fraud Team that handles cases that are discovered or reported, and works with law enforcement and our Risk Team to help mitigate future cases. Should you or anyone have questions or concerns please call us at 1-800-856-2911. You can also fax any necessary information to our Customer Relations fax number at 1-316-771-8801 Attn: Fraud Response.

    Verified purchase
    PricePunctuality & Speed

    Reviewed June 9, 2015

    Excellent service... fast and dependable. Although Payday Advance is an expensive form of credit you can always count on Speedy Cash services when you need it.

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    Verified purchase
    Customer Service

    Reviewed June 8, 2015

    Great customer service. EZ pay plans - easy to find a store here in las Vegas.

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    Speedy Cash Company Information

    Social media:
    Company Name:
    Speedy Cash
    Year Founded:
    1997
    Country:
    United States
    Website:
    www.speedycash.com

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