Ticketmaster

A 4 days ago we bought 3 tickets each $71 tax include for Caifanes concert Dec 04 2019 in Miami James L Knight center theatre. The day of the concert the tickets change the price to $27 + better chairs! That’s no fair! We called Ticketmaster customer service and they only can change our places if we pay $10 more so we can sit next the people that paid $27 and In the end I have to pay $81 for that ticket! This is a total customer abuse!!! Never in my life going to buy from ticketmaster!!!

Ticketmaster charged me twice for the same concert and after I reached out to them to request a refund since they duplicated the charge they stated that I authorized the transaction and refused to refund me my money. I asked why would I buy a pair of tickets twice? Wouldnt I just buy 4 at a time so I don't get charged a service fee twice and they couldn't say anything other than "you authorized it". Extremely unhelpful vendor. I will never buy tickets through them again. On top of that they sent the duplicate pair of tickets to an old email address that I have no access to.

I bought tickets to the Aerosmith Deuces Are Wild show in Las Vegas. I go to check on tickets before the concert and I can’t get into the Ticketmaster app. I called their service line and they told me to delete app and install again, purchase more tickets then get a refund on the tickets. After many calls and they said I was getting a refund now they are denying it. They denied my refund because now they said I used two different apps to purchase the tickets. What a rip off.

On Saturday October 12, 2019 my wife and I had two tickets to attend the Jerry Seinfeld Show at the Tilles Center. Due to a false fire alarm that was unable to be silenced, Jerry Seinfeld left the stage at 9:35 PM which was only one hour after the show started. Jerry Seinfeld's show was cut short due to the Tilles Center's false fire alarm, and the staff at the Tilles Center unable to stop the alarm. I am asking for a full refund of $703.90 from Ticketmaster for not providing me with the full show that I paid for. TicketMaster would not provide any refund, and told me to contact the venue. Thus they have no issue with selling the tickets, but provide no service with show related issues.

I purchased tickets from Ticketmaster for Jerry Seinfeld at The Reno Event Center on June 6, 2019. I purchased the tickets for my husband's birthday. As the date of the event approached, Saturday October 9, 2019, I received a few emails from Ticketmaster about the event. On the date of the event I attempted to download the tickets to my cell phone. The link came up but when I clicked on it I got a message that said "You have no upcoming events at this time." I tried several times with no success. When we got to the venue we went to the box office with the order number. They told me that the number was not a Ticketmaster number, so they checked the seat numbers and told us that the tickets were in someone else's name. I asked them if they could check to see if someone was sitting in those seats. They would not do that.

Rip offs! Purchased a ticket. Didn't realize it was for the wrong location. I wasn't asking for a refund. Just fix it for the right location. I even offered to pay the difference if there was one. The other ticket concert is over a month away and the location is on the East coast. I live in the midwest. Doesn't even give me the option to sell either. This is so horrible. Just money thrown away.

I bought 4 tickets the day before the game and planned on spending the day at the stadium before the game. Well they could not secure the tickets I bought till one hour before the game ruining my game day experience. I had my children with me and they missed out on all the fun pregame activities because Ticketmaster could not come through on what they promised. Will never use Ticketmaster again and recommend no one else does so either.

I wanted to attend the FAMU vs BCU game (The classic) on 11/23 at 3:30 pm so I purchased my ticket (order number **) through Ticketmaster. I found a ticket that cost 80.00 plus with taxes & service fee made the total cost of the ticket to by 99.14. I brought this ticket around 3:20 pm in the afternoon and the game was scheduled to start at 3:30 pm. I proceed to stand in line to enter the football stadium to watch this game.

I bought Ticketmaster's venue parking to go along with my Hamilton tickets. The tickets for the actual event were very easy to acquire and use. The parking was a different story. The address they gave me was to the venue, not to the parking garage. I had to rely on the advice of a friend who had been there before, and we had to assume my ticket was for the same garage she had parked in. After 30 minutes of driving around, we finally got in the parking garage only to have my mobile ticket DENIED by the machine reader. Even though we had scheduled to arrive early, finding parking took up all our extra time, so we had to just buy the garage's more expensive parking pass so we wouldn't miss the event.

On the 17th November 2019 I bought tickets to a concert at the Tivoli Brisbane. The site CLEARLY showed what section I was buying my ticket in (in the upper dress circle). There were over 100 tickets for sale left in that section. They are still available 6 days later. Luckily I checked my ticket when it was sent through as they had allocated my tickets behind the mixers (no view and a totally different section of the venue). I've sent a complaint to no avail, they answered since the complaint was filed on the 17th November. I phoned on the 22nd and was told bad luck, it's not their problem. This is straight out thievery. At least when I buy off a scalper I get the seat I bought. I will endeavor to complain to anybody I can, including the ombudsman, small claims and if necessary, A Current Affair. Ticketmaster are a straight out ripoff organization without any regards to their customers.