TicketNetwork Reviews
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About TicketNetwork
TicketNetwork is a marketplace for ticket sales, including tickets to concerts, sports events, theater shows, festivals and comedy sets. Customers can search by location, venue, performer or event and choose their delivery by mail or email. TicketNetwork offers phone support and a 100% money-back guarantee.
TicketNetwork Reviews
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- 4,889,664 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 9, 2025
Living in NYC, I use TicketNetwork all the time for concerts and Yankees games. Prices are fair, tickets always legit, and delivery is quick. Even last-minute, they’ve come through. It’s my go-to for weekend plans. Highly recommend if you’re into live events.
Thank you so much for the review and recommendation!! We're always happy to hear from our returning customers! Let us know if you ever need any help with an order.
Reviewed May 12, 2025
Imagine you sell 1000 tickets you have never secured for 500 each, you have half a million dollars to invest. You tell people in the last second the tickets are no longer available, apologize and refund them. They are ongoing misleading customers, they have been in trouble before however the law still allow them to run their scam business. I spent 1200$ on flight and 750$ on accommodation. Imagine the frustration.
We regret that your tickets were unable to be provided as intended. The purchase was handled in accordance with all policies you agreed to when placing the order; you were issued a full refund. As a client service courtesy, we also provided an additional resolution. While it may be disagreed with, we are only responsible for addressing any issues with the purchase made with our company, which we have done ; we are not responsible for any additional expenses outside of that purchase.
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Reviewed May 3, 2025
Recently bought 4 tickets for a concert for over 300$. We arrived at the venue only to find out there were no tickets there under our name. Waste of 300$, Wouldn’t recommend. This company is a major scam!
We appreciate your taking the time to leave a review. We are unable to locate any order to further investigate any issues that may have occurred on the order. Unless your purchase was set for Will Call delivery to be picked up at the venue, there would be no tickets under your name and no records with the venue directly as you did not purchase with them. We cannot properly address any issues here; it is best to contact us directly so we may investigation as soon as possible.
Reviewed March 18, 2025
I was looking for Kendrick Lamar tickets, and they were sold out. I found them on TN, and it was a great experience. I would like to share my experience with you guys—maybe you want to give it a try!.
We're so glad you were able to locate tickets for your sold out event with us and hope you enjoyed your event! Keep checking our website as we're constantly adding events; you might find another show to attend!
Reviewed March 10, 2025
I have reported this site to the Better Business Bureau. I thought I was on the legit supplier of tickets for a small town music venue for my parents as a gift. I was charged $174 for two tickets with face value of $27 each. The venue shared that they are trying to stop this from happening and in no way endorse this site. They are ripping people off. Period.
We're sorry you may have missed information during checkout. We are not affiliated with any event organizers (artists, venues, teams, etc). We have various disclaimers regarding our status as a secondary marketplace and pricing model throughout the checkout experience. This information is also fully outlined in our policies, which are available at any time for any user and provided during checkout. All order details must be reviewed or changed as needed and ultimately accepted during checkout.
Reviewed Feb. 18, 2025
This was my first time hearing about this website, I was trying to get tickets for a concert and it was sold out on Ticketmaster so I gave Ticketnetwork a shot and got my tickets right away, when I got to the venue, everything went smoothly, great experience and didn't even have to wait in the queue.
It's so good to hear we were able to help you get to this sold out concert. Be sure to check back when planning your next event attendance, we'll surely have tickets for that too!
Reviewed Feb. 18, 2025
I had been searching everywhere for tickets to see my favorite artist live and TicketNetwork made it happen! The website was super easy to navigate and I found the perfect seats at a great price. I received my tickets within minutes via email and everything went smoothly at the venue. No hidden fees, no last-minute surprises. I’ll definitely be using TicketNetwork again for my next event!
We're happy we could assist you in seeing your favorite artist live! We love helping people get these great experiences and hope we can do it again soon!
Reviewed Feb. 18, 2025
I didn’t have to refresh a hundred times or fight bots for tickets: just searched, clicked and bought. Simple and stress-free! Thank you, TicketNetwork. I highly recommend this site for event tickets.
We appreciate you letting us know of our experience. We strive to make the purchase process as smooth as possible. We look forward to assisting you again for your next event!
Reviewed Feb. 18, 2025
I purchased my tickets and attended the event, and everything was absolutely fantastic! The experience exceeded my expectations, and I had a wonderful time. Thank you for making it so enjoyable! TicketNetwork is amazing. :)
Thanks for letting us know of your experience. We can't wait to help you attend your next event!
Reviewed Feb. 6, 2025
I purchased 3 tickets for Parker McCollum on December 10th 2024 for his event on February 7th 2025. I have not yet received my tickets and have people traveling to come and watch the concert as well. I have scoured my email for these tickets checking all folders and all possible links from this company. No tickets available at all, I have reached out to customer service chat with their online agents and no help has been given whatsoever. This was the Christmas gift I got my wife and now it's looking like she won't get to go because of a scam? ABSOLUTE WORST customer service I have ever experienced.
We're very sorry to hear you may have had an issue in locating your tickets but please be advised there was no error with your purchase or delivery. Tickets were originally delivered within minutes of purchase on 12/10/2024. It is best practice to accept tickets ASAP to ensure no issues. We were not contacted regarding tickets until the evening of 2/4/2025. We assisted you via both email and website chat on 2/5/2025. A courtesy retransfer was requested on your behalf and completed on 2/6/2025.
TicketNetwork author review by ConsumerAffairs Research Team
TicketNetwork launched in 2007 as the primary online retail center for Ticket Network Inc. in Cincinnati. They sell tickets for music, sport and theater events.
200 percent money back guarantee: If your purchase does not result in the delivery of the tickets you were expecting, TicketNetwork will refund double the price.
Mobile discount: Register for the mobile app and when you make your first order and receive 25 percent off your order.
Gift cards: Purchase gift cards online and print them directly from the emailed PDF file.
International listings: TicketNetwork focuses on U.S. events, but you can search major international cities such as Rome, London or Paris.
Credit card options: Pay with Visa, MasterCard, Diner's Club, Discover, American Express or JCB.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
TicketNetwork Company Information
- Company Name:
- TicketNetwork
- Year Founded:
- 2002
- Address:
- 75 Gerber Road East
- City:
- South Windsor
- State/Province:
- CT
- Postal Code:
- 06074
- Country:
- United States
- Website:
- www.ticketnetwork.com