POF.com
Overall Satisfaction Rating
2.56/5
  • 5 stars
    36
  • 4 stars
    26
  • 3 stars
    39
  • 2 stars
    26
  • 1 star
    84
Based on 211 ratings submitted in the last yearSHOW RATING DISTRIBUTION

POF.com

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Last updated: Dec. 7, 2017

248 POF.com Consumer Reviews and Complaints

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Verified Reviewer
Original review: Dec. 7, 2017

The site POF has joined a third party vendor 844-221-2543. This is where the scam is happening. Like everyone else, I had a profile for months. While on the account it logged me out and when I attempted to log back in it's saying invalid username and password. I tried reset the password but the email was not coming to me. I opened a new Gmail and opened a new account. I had it for 1 week and it did the same. Logged me out and deleted my account. I called the 844 number at the top to their tech/billing department in India. It's saying MY network has been compromised and in order for them to fix it I need to pay them $149.99. I explained this is the only site I'm having this issue with and I'm not the only one having this issue based off the online complaints.

For my second account I was only logging in from my phone and I was only phone when it logged me out and deleted my account. So it seems POF is the one who has been hacked and their customers info are in jeopardy. So when you call this 3rd party company they will attempt to get remote access to your PC where they will show you the word HACKED first it my email, that was hacked and I told them I just open the gmail account they said oh it must be my network that was hacked. I said I haven't used in on my PC yet only my phone. They wanted to give them remote access to my PC a card for 149.99 in order for them to fix the HACKED problem. POF clearly don't care about the customers and are trying to rob them.

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Verified Reviewer
Original review: Dec. 7, 2017

POF took the wrong person off of my dating site. In attempting to get them to rectify their mistake, I was on the phone for over 1 and one half hours. Six people hung up on me because, my computer has been hacked into, and I only have a tablet at my disposal. They were extremely rude, and almost all from India, with accents I could not understand. They are incompetent and their customer service is the worst, I have ever seen!

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Verified Reviewer Verified Buyer
Original review: Dec. 4, 2017

My account has been hacked and POF will not do anything about it. I've tried to email POF they do not respond. I call the customer service number and they want either access to my computer, or to charge me to remove the hacker. This is frustrating, I don't know how the hacker go into my profile, but why will POF not straighten it out? P.S. I am a woman and the photo on my profile is a man.

Verified Reviewer Verified Buyer
Original review: Nov. 23, 2017

I had a very decent account with POF and wrote polite messages. Yet for some reason, the account was suddenly deleted, twice. No reason, no warning. You just cannot log in anymore, your email no longer exists in the system. You cannot contact anyone, the help email on their site does not answer. Many users online complain about the same. The one clue I had was my request for a suspicious scammer to post a picture with a specific object just to see if his pictures really belong to him. I suspect the site is hacked, desired profiles are identified and then stolen. The user is then displaced from the account. POF had been acquired by Match.com but nobody seems to be responsible for the site now. People should be warned and the company investigated.

Verified Reviewer
Original review: Nov. 9, 2017

I signed up for POF after my divorce in 2014. I had several dates from the site, and a 7 month relationship. But I was just about done with online dating, when he messaged me. I honestly thought he seemed like TOO nice of a guy for me. We joined each other’s Facebooks and communicated that way. It took me a couple months before I said yes to a date. And it was the best decision of my life. After being in a rough marriage for so many years, this was such a welcomed change. Things blossomed fast. We moved in together for a year and just got married this past April. My children adore him and he feels the same about them. This was the best thing that could of happened to me. AND him. ;) So, online dating is NOT all that bad. Just have to keep an open mind and just have fun.

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Verified Reviewer Verified Buyer
Original review: Nov. 9, 2017

I was on PoF for a few days... it was depressing. For some reason, PoF seems to attract a low grade of person. Compared to any number of other dating sites -- such as OKCupid (where I met a wonderful woman I am now deeply committed to) or Match -- PoF seems to scrape the bottom of the barrel, for whatever reason. It was dismal. Okay, fine. Then I cancelled my account, or I thought I had. Then, two months later, PoF charged me again. I called them to request a refund, but they have a "policy" that says that when they steal your money, it's theirs, gotcha! Okay, I understand: everybody has to make a living, even pickpockets. So I canceled AGAIN, this time telephoning PayPal to make sure all the i's were dotted and such... hopefully these petty crooks are out of my life forever. My advice: stay far away from these bottom-feeders. And happy dating-- elsewhere.

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Verified Reviewer Verified Buyer
Original review: Nov. 7, 2017

Shady billing practices and if you go to their website there is no way to contact or dispute it. Be wary of giving them your credit card or PayPal account. I was billed for 3 months "onetime" which turned into a recurring charge and I've had to dispute. Still waiting resolution.

Verified Reviewer
Original review: Oct. 26, 2017

I signed up, and have been deleted 3 times now within the week? I have nothing rude, my pics I am fully clothed? Yet they have men on there who send sexual harassing messages and explicit content in their profiles who are still on there but I keep getting deleted, perhaps it’s the color of my skin? It is a scam website, apparently if you aren't a pig or scam they kick you off? Bunch of racists at that who don't even have the nerve to contact you back with a what you supposedly did? I should sue you civilly for the constant discrimination.

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Verified Reviewer
Original review: Oct. 14, 2017

I signed up with POF.com in July of 2017. After 3 weeks of dissatisfied options I called and cancelled my subscription. At this time the representative inquired why I was cancelling my subscription at which I advised her of same. She apologized for any inconvenience and we got off the phone. In Sept. my bank statement revealed a withdrawal in the amount of 38.50 at which time I called a second time repeating my expressed dissatisfaction and requested a refund along with an assured cancellation from my account. Then Friday the 13th of October they did it again. I just got off the phone with their customer service who indicated there was no record of me ever calling that she would delete my profile; which the first 2 emails never said anything about and that I'd get my refund within 1 to 10 business days. What kind of scam are these dating sites really about anyway? I guess I will just trust God for a mate and stay away from these sites.

Verified Reviewer
Original review: Oct. 13, 2017

There's no way to show your profile to only POF users. You can "hide" your profile, but then people can't find you. It defeats the purpose of having an account. That's more for users who just want to take a break. Your information is completely public to everyone on the internet, even if they don't have a POF account. I don't feel comfortable with that at all! Many accounts haven't been active in months, some years! I ran into an account that hasn't been active since 2013. It took me 15mins to realize that this site was more trouble than it's worth, except POF makes you wait 24hrs to delete your account. Seriously? How stupid.

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Verified Reviewer
Original review: Oct. 9, 2017

I think it is just the online dating culture period. I have tried Match, Christian Dating for Free, Christian Cafe and POF. They all suck because of these general reasons. Only people with loser personalities (superficial, slobby, stupid, fake, creepy, criminal and insecure) tend to hang out online. It makes perfect sense... They know they can hide behind a computer. If any real person met them in real life they would be rejected immediately. My experiences have been real common with most other men's. Out of the 5 I used I batted .500 I guess. One date from Match and one from POF. The one from POF was alright. One from POF was a nut bag. Most other sites were catfish. The thing you could never get used to was the messages of (don't contact me unless you're a certain age, this, that, whatever.)

I even saw a piece of garbage in my area Gadsden, AL named (Hollen) who wrote this on her profile. Funny thing was, I saw her on twitter and thought hey- that girl is interesting. Then saw her again on POF. Boy, what a shock to find out she was such a loser. Made me glad I had unfollowed her months before. Of course, you get those that are just looking for self-esteem. You know the deal guys... You send them a message then hey they respond. You talk for awhile then when it comes time to suggest a meeting or e-mail exchange... "Ghosted." Of course they are the same ones that are usually overweight. Let me say this, I give those types women a chance... I don't want to be superficial trash like so many on online dating but this is standard behavior for obese women who are just there to have a guy talk to them, even if you give them a chance and agree to a meeting. All the sudden whammo... No more messages.

Had a few instances of sending messages and women first looking at my profile and then deleting my messages without even reading them. Complete white trash behavior!!! I would never dream of doing that to anyone. I did enjoy posting a comment about how Halloween was not here yet you can take your mask off. She did read that and did not get the humor as she wrote in response Huh! Dumb, Dumb! Then POF lies to you immediately every day by saying you have a "mutual match" "who is interested in meeting you." Of course you send a message only to find that they really are not as they don't reply or have not logged on for months. What CRAP!

I had a two-month subscription paid that I was smart enough not to renew (payers be careful). They have automatic renewal so go into your account settings and TURN IT OFF or you will be charged past the time you delete your account. I had a plan to just keep a profile up and attend events or host them in my area of Gadsden or Birmingham. I took an hour or two just to review all profiles in these locations. I realized I would not ever meet anything but trash if I met these people in person and made the glorious and triumphant decision to just DELETE everything and get on with my life. Bye losers... And thanks for the memories!

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Verified Reviewer
Original review: Oct. 7, 2017

This "dating" app is complete garbage. I'm reading other review saying "the men on here are fake" or "men are just looking for one thing". It's the same on the other end. I have matched up with women who are either here to scam others or sell their bodies. I've had this app for 2.5 years now and have not meet one good or real female one here. This dating app is a waste of time, even for being free.

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Verified Reviewer
Original review: Oct. 5, 2017

First off I am a real person from Memphis, TN. I said Memphis lol no one really wants to live in Memphis these days, I don't. Anywho, I am writing this because I was on POF like 4 years ago. I was bored and just wanted to pass time. I was about to get off (cancel page) because the females on there just wanted to be seen and not heard UNTIL I saw her. I can't remember who reached out to who 1st but it was probably me that reached out because she was on there just for the games. Once we started talking I learned that her conversation was great. Eventually we hung out with each other and we enjoyed each other’s company.

That was almost 4 years ago, fast forward to TODAY (10-5-2017)... in 10 days we will have our 1 year anniversary of marriage. Yes we got married on 10-15-2016. Damn, I got her birthday on the 10th and anniversary on the 15th, oh well. Never let someone tell you you can't find love on the internet. It’s very possible! I'm a living witness. I met my wife on POF that’s why they get 5 stars.

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Verified Reviewer
Original review: Oct. 2, 2017

I wish I could say I was happy with this site, but I'm very disappointed. I joined POF.com hoping to find a future partner/husband. Many men on this site lie about what they are looking for. A lot put "want a relationship" as their status, when all they want is sex. I clearly stated on my profiles "looking for someone to marry" or "want a relationship", but I found myself used by some of the "men" on there. Not happy, as I had developed feelings for these guys. Unfortunately, these people mislead a lot of women. I was serious about finding someone, but I'd rather be single forever than have to deal with another letdown.

Verified Reviewer
Original review: Oct. 1, 2017

Let me start by saying this company is a scam. I only gave 1 star because I had to. Many years ago when I was in this site everyone that I meet only wanted one thing and the one person that seemed genuine ended up being a fraud himself. Maybe it was pure bad luck on my part but a friend of mine was also on POF and was swindled out of $10,000. Now 10 years later my brother started using this site still claiming they are free. While he was on their site something popped up saying buy chips to put your message at the top so he bought $2 of chips and they took the $2 from his account.

When my brother wrote the company (Markus) I do believe and said he wanted them to be aware that he has had several woman pretend to be someone and then these woman try to get money from him. He went on to say anytime someone would give him her phone number it would automatically block them from speaking to each other and that he will not use the site anymore. That day they pulled $40 from his bank account. I was with him the whole time and he never authorized this.

What kind of company claims they are free then charges for fake upgrades and then continue to take money whenever they want. I understand they have to make money to keep the site up but why be so dishonest about it. It has been proven to me that this site is a gateway for people to pretend to be someone they are not and predators (from my experience) from other countries to scam naive victims that are looking for love. If you do not believe me then go ahead and give it a try. I hope you don't fall victim to any on these horrible people not to mention the dishonesty of the company itself.

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Verified Reviewer
Original review: Oct. 1, 2017

This site is filled with romance scammers. Do a photo check before communicating on Google Image Search or TinEye. One will be surprised what one finds. Also, the other problem were men who were sick or handicapped looking for a free caregiver.

Verified Reviewer
Original review: Sept. 26, 2017

My experience with this company was very good since, I enjoy all the tools they offer to me to make my own date and meet more people that I want to know to go out. I think this company offer good quality in their services. I consider this page very good and all their staff have great knowledge about all the things we need to know.

Verified Reviewer
Original review: Sept. 26, 2017

POF.com is free and safe. They have covered all areas from where they live, what they like to do, what they look like, their ages, their careers, and educational life. POF.com gives you the option of taking to who you want and block out if you feel uneasy. We have plenty of chatrooms. You can talk one-on-one or you can talk in groups and you can go incognito where you're just off the map for a little bit. I have meet a lot of interesting people. I like it. It takes a questionnaire to sift through people then makes matches then shows you pictures to allow you to pick through the ones you want, give you the option how close they are to you. I'll enjoy this site is a very hopeful and helped me be very social. Overall, they are on top.

Verified Reviewer
Original review: Sept. 25, 2017

I like how Plenty of Fish is simple, fun and interesting. Profiling was easy. It's easy to navigate and to set up your profile and some of the users are actually pretty interesting people. But I don’t feel like POF understands my complexity when pairing me with matches. My overall experience was pretty good, but I doubt I will be finding my forever match through POF. I dislike how Plenty of Fish users use the site mostly as a hook-up site and not for the purpose of finding their forever mate. I believe the site needs to weed out these people so the site can live up to its potential.

Verified Reviewer
Original review: Sept. 24, 2017

POF.COM is One Of the Worst. I closed my account after 3 months. I liked that it was a free service. However, the old adage of "you get what you pay for" rings true. If you spend nothing you get nothing. Sadly I seemed to only be matched or contacted by men who were seeking only sexual encounters. Nearly all the messages I received were inappropriate despite a CLEAR profile stating what I was seeking... NOT sex! I would refine the search criteria. While you can be matched to people local to you it seems you are ONLY matched by that component alone. If they had a way to match people based on mutual interests it might be better to use.

Verified Reviewer
Original review: Sept. 23, 2017

The website was okay but not all that great. Also, there are better sites out there that don't charge like they do and have quality people out there. It is easy to view people but they just want to expose and take advantage of people and be real for real people. It would be nice to have real quality and I wish they would stop the meat market and have quality people that are real with jobs and worth dating. Also, something with real women and tasteful people and something worth actually being a part of and wanting to use.

Verified Reviewer
Original review: Sept. 22, 2017

POF.com was alright and completely free. Paying to find someone is a major deal breaker for me. Dating is already expensive enough and a person shouldn't have to pay to find the one they're going to date. Overall, I made some good friends. However, there should be a better way to match compatibility. Maybe more personality quizzes; likes, dislikes and a distance meter on how far they are willing to go to meet someone.

Verified Reviewer
Original review: Sept. 21, 2017

Plenty of Fish is for any and everybody that want to meet the love of their life. A lot great people in the process and I will do it all again if I had to. I learn a lot from the site. It the best site ever and I love it a lot.

Verified Reviewer
Original review: Sept. 20, 2017

I used POF years ago. It was a good experience, fun and easy. I met some guys that I dated for a while, I also met some guys that I became good friends with and am still in touch with today. There were lots of different people on the site. I also like that my profile is still there and I can keep it inactive till I'm ready to use it again. The site is easy to use and update. It is fine the way it is.

Verified Reviewer
Original review: Sept. 19, 2017

I paid to join thinking I would get better service. You do not plus no one to call & they only answer questions from a format but nothing helpful. Plus they sell your information as I rarely got spam in my email maybe two a week & now I get ten to twenty or more a day. They say someone wants to meet you but what you find is many times they are from another state or more than a 100 miles away. They demand you to pay even more by buying tokens to send your own pictures or any attachments. So stay a non paying member as it is not worth the cost 51.00 dollars for 4 months. Watch for the scammers too! POF yes we paying customers are the fish. I think they call that a sucker fish.

Verified Reviewer
Original review: Sept. 18, 2017

Plenty Of Fish is a dating website for people who prefer to meet a date online, but I prefer to meet in person. I had too many choices but I didn't trust none of the profiles that I viewed. Also, I began to wonder if their profiles were correct, why would the men pursue someone online. Most of the men were unattractive. However, I would like to post a dating application on this particular website. Challenging, unbelievable, daring.

Verified Reviewer
Original review: Sept. 16, 2017

It was all very easy and rewarding and I enjoyed being able to be matched with people from all around the world as well as close by my area of existence. I also enjoyed the variety of matches computed for my personal wants and needs in a partner. I was satisfied with the time and quality of matches. My profile was also kept private upon my preferences. I just would like to be able to communicate more freely with possible matches and also to view profiles in more depth.

Verified Reviewer
Original review: Sept. 15, 2017

POF.com was great. It was so easy to make an account. And it was even more easy to meet people without having to really meet them at first, and it's kinda like a pre interview. I met my current boyfriend and him and I are planning on getting married. It really shocked me that this could happen on a dating website. The best part I wasn't even on the site for a full day and I really met someone. Overall, I am really happy with how everything turned out. Hell I'm with a great guy that I would have never met without this site.

Verified Reviewer
Original review: Sept. 14, 2017

Mediocre but not too bad. I like that POF has more of a social media feel to it as opposed to a dating site. I kind of feel like I’m using Facebook or Myspace. It’s different than other dating sites. The customization was okay, I would prefer it to be better. However, I didn't find it too useful for me. I got a lot of people I wasn't interested in sending me messages and I noticed it was a little difficult to get a response back as well. I just wish the matching aspect was a bit more spot on. I feel like I could be missing out on a good match because of this.

Verified Reviewer
Original review: Sept. 13, 2017

I dated using Plenty of Fish for five (5) years. Met lots of interesting guys. A few were nice, just not for me. One was a REAL con artist, having used several women to acquire money, property, jewelry, automobiles. Most of the rest ran the gamut: Felons who should have still been inside; illiterate guys who couldn't form coherent sentences; guys with lots of children by different women; men in my age group (45-50) with young children; men who said they wanted long-term relationships but were looking for booty calls. Interestingly enough, I eventually met my fiance on Craigslist. Go figure.

POF.com expert review by Mark Brooks

POF.com, also know as Plenty of Fish, is the largest completely free online dating site.

  • No Charge: While there are upgrade options available to further enhance your experience, POF.com is the largest dating site that allows you to have a completely free dating experience.

  • Profiles may include several photos: Users can provide photos of themselves in various settings as well as both full-length photos and headshots to provide the most accurate information about themselves for potential matches.

  • Advanced behavioral search algorithm: Along with allowing members to perform basic or detailed searches, POF also reacts to the profiles you choose to click on. In future searches, it will then refine your results by bringing you results that match both what you are asking for and what you are looking at.

  • Anonymous email network: Users can email potential matches through POF.com's own messaging service, allowing them to keep their identities and contact info private until they are ready to share it.

  • Profiles are screened before being posted: POF.com staff screens profiles and photos before posting to ensure only appropriate information makes it onto the site.

  • Best for: People looking for long-term relationships, people looking for short-term relationships, and people looking for a large dating pool.

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Mark Brooks

Online Dating & Matchmaking Contributing Editor

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Harvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. He is currently the CEO of Courtland Brooks, a consultancy agency for the Internet dating industry, and runs OnlinePersonalsWatch.com. He prides himself on being a New Media Futurist and can be reached at LinkedIn.

POF.com Company Information

Company Name:
POF.com
Year Founded:
2003
Website:
pof.com