Match.com Reviews

I am at a complete loss of words for the quality of customer service that Match.com offers. I had only used their services for one week and noticed that my account was on auto renewal for the past six months. I have been charged twice in the amount of $65 since I had last used it and when I called to report this innocent mistake, I was told no refund is possible, there is no manager to speak to and the system won’t allow for any other changes. This is an absolute outrage. After trying to understand and get information from the rep, she says that she is not able to help me further and then hangs up on me. I have never had an experience like this before in my life. Even Amazon refunds when someone is unaware of an auto renewal and doesn't hang up on you. Apparently, their policy is to not help you and then steal money from you. This is not OK. I do not recommend this service to ANYONE if you care about your hard earned money.

I had stopped using this site months before the "auto renew" date, and had at the onset of my initial subscription turned the auto-renew option OFF. They DO NOT send out any kind of warning/ reminder/ nudge that your subscription is almost about to be renewed. I didnt think it mattered since mine was supposedly turned OFF. But, oh boy, still got charged $130+ anyways. I got online and cancelled the entire account THE SAME DAY they tried to charge me (and I ONLY knew about it because my Credit Card co sent me a possible fraud alert, or I would not have known otherwise!).

EVERY DAY I am told to change my password and my Facebook password. Every day I am told I have been hacked. NOBODY fixes my problem!!! Last Friday I was told to change my EMAIL address, which I did. Same thing happened. Have not been able to log in all weekend. I've been told a Supervisor will contact me but they never do. I have asked for a refund but never receive one. I am forwarding a copy of this email to the Better Business Bureau. If I cant use their site and nobody will help me and I cant reach a supervisor, I am asking for my money back. Absolutely no customer service!!!

Dating sites are all a bit sketchy, but I had thought Match different. Forgivable is their focus on physical traits that reinforce that only good-looking people get dates, but that is the world in which we live. Pardonable is their so-so performance on keeping scammers off the site - hard to catch such beasts. BE VERY WARY of anything involving money with them! They make it difficult to cancel subscription and they never reimburse you. They will lie to you about the opposite sex being interested in you to get you to sign up and then say, "Sorry, we do not give you your money back ever". Do not believe what they say and be very careful of ever giving them money - you can consider it gone. They would not reimburse me - even though I asked in a very polite/friendly manner for them to be reasonable.

Match.com sucks. Just read the other 2000 one star reviews. I should have came here before I wasted 60 dollars. All they are going to do is prey on people with low self esteem, the site is designed to basically not work. Don't do it, you will still be alone but at least you will still have your money.

I just joined last night. After a bad experience with the first person I emailed with, I called this morning to get a refund. They refused saying because I sent 2 emails I could not get even a partial refund. So they're keeping $131 for a 6 month subscription when I called to cancel in less than 24 hours.

Unfortunately, I have nothing good to say about my experience with Match.com. I was catfished but thankfully realized it rather quickly, had another experience where I ended up needing an Order of Protection filed against a guy who was harassing me, and then automatically charged after I hid my account because I didn’t realize I was on auto renewal. The company does not even offer partial refunds. There is no way to know who is actually really available on this site so you will waste your time looking through countless accounts that either will never receive your message or they are not even checking their profiles anymore. Although I chose this because I wasn’t interested in any hookups, it appears that that is what is the norm for most guys these days. I will never use this site again and am telling everyone to stay far away from Match and look elsewhere. It’s a scam. They just want your money.

After spending $60 on a six month subscription we were kicked off 24 hours later for openly admitting we are polyamorous and they only gave us a $9 refund. That's a joke! No one has returned any of our phone calls we've only received emails, for being a large corporation the way they run things is pathetic. And I am writing reviews on any place I possibly can about this company. I fully intend to exploit it as much as possible. I hope the $50 was worth it!

I have been a member of Match for over a year and decided to give a 3 month trial a chance AGAIN!! Unable to log into account. Ask for link to reset. Never arrives. Fake profiles and unrealistic expectations. There is no guarantee for 6 month matches. Stay far away!!

I do not usually write reviews. This one is necessary. Match is a scam on several levels. There are an enormous number of fake profiles on the site that randomly "Like" and "Favourite" you before you pay. This gives you the incentive to pay and check out who liked your profile. When you do pay, the people who like you are all crap and fake. I verified this two different times with two different accounts over two years. They will claim that they cannot control these fake accounts and while that may be true to some extent, they are nowhere near the problem on any other dating app or site (Coffee Meets Bagel/Bumble/POF) for example.

I've been on the site for close to 3 months. Most of the responses I've received are from FREE members who are NOT able to communicate with you but only allowed to like your pictures or send a wink. Any other members that contacted me could not speak English and from another country.

Signed up for Match. They took my money and then never sent me a single email. I complained and canceled service. Match continued to charge me until I caught it. Told me something was wrong with my email. Nothing is wrong with my email. I never had problems with anyone else. I made three payments and never got one bit of service. They said it was my fault. They are scumbags. Never do business with thieves.

I joined Match and have tried to find women to be friends with or a relationship. I have had over 145 views and I have messaged them all. I had one respond to one thing that was auto generated then their profile was gone then the picture changed. I had another message me back. Talked for about 2 weeks. Texting our cell phones then she asked for a prepaid credit card stating she could not buy one where she lives but where she said she lived and where her phone # was located where 2 totally different places and she would not answer any questions. I asked or would not give out any detail where she lived but wanted to meet.

Downloaded their app and all of a sudden... I was freaking charged $115 for a 6-month subscription. Not sure how that happened. I know the first thing they sent me to when I used their app was this "please join to view" page. I don't remember clicking on anything. Instead, I exited that screen yet somehow I'm now a paid member? WTH. I did try out their 1 week trial for $3 or something so they must have kept my PayPal info. I clearly do not want to pay $100+ to join this site when FB is FREE!

First they sent female matches then matches far older then my account was compromised and other photos and leads from North Carolina. I asked for help. Nothing. I asked for cancellation. They told me do it myself. I asked for partial refund. They refused. I have heard other horror stories. STAY AWAY.

I read all of Match.com’s information. Despite what they say I was harassed and feel it was a very negative experience. I called to request a refund. The rep was rude, unhelpful and refused to let me speak to a supervisor.

I had been a Match.com user for the past 4 years. While a paid subscriber, my profile generated pretty much no interest. Soon after my subscription would expire, I start receiving emails from Match saying "this person is interested in you", "you had ** number of views", "this person liked you", "this person rated you a "YES" in their daily matches" etc. But they would never show you who may be interested unless you renew your subscription. Ultimately really piquing my curiosity, so I end up renewing. Only to find the person was either fake, they weren't really interested, or I would message them, and would never hear back. It seems Match.com is ONLY set up so that the only way people can possible converse or meet is if BOTH people are paid subscribers. I messaged several who were reported by Match.com to be interested, but never heard a word from any of them.

The site is confusing and poorly organized. Even with my profile requirements listed I was getting emails from all over the US. I had several glitch experiences with the message section where I would check on one box and go to the bottom to delete selected messages and it deletes all messages with no way of getting them back. I have had at least two experiences where two people were sharing one profile. I've had experiences where I responded to a recent messages and the site says those profile isn't available due to some kind of scam related issue. Their customer service people are dreadful and robotic. I was on the site for a week (had signed up for 3 months because they offered a big discount) and they refused to refund my money even with verification of all the problems! Don't use this dating site.

I signed up for a one month membership. And before I could even search and reply to profiles I was banned. Now there's no activity on my account. No weird photos or creep messages. Instead I get a link to backgroundcheck.com. They never checked my background because I don't have a criminal record. I complained to the BBB to no avail. Please stay away from this site.

I've been a member, on and off, since 2003. Constantly making changes to the site format, few if any that improve its usability. The opposite, if anything. Constantly implementing hoaky, hair-brained gimmicks and "features" to soak more money out of you. Popular with the naive and gullible, not with experienced users who know better. Any effort or system that used to be in place to screen for scammers went out the window years ago. STILL implement the absurd "Wink" and "Like" program. Right when adults in our society are more immature and juvenile than ever, they give a 30-, 40- or 50-year-old person the option of contacting another grown adult by "hiding" behind a button that you click. Now they even have a "Yes" rating. It's like we're 12-years-old playing a video game in an arcade. How lazy and insulting can you get? "Wow, you like me enough to click a button." It's no wonder why the dating and relationship world is in the state that it is.

I canceled my membership auto-renew months ago. I stopped receiving emails from them at that time. Today I noticed my bank account balance seemed lower than it should be, so I went online to check, and Match.com auto-renewed me again anyway. I opened a customer service chat with them and they demanded a cancellation number, which they never sent to me months ago when I turned off auto-renew on their site. Run away from this ripoff company as fast as you can.

I had unsubscribed once but realized I still had 2 months left so I let it go. I made sure I unsubscribed again so I wouldn't be charged on my credit card. Lo and behold I checked my statement and I was charged for the month again after I had unsubscribed again. I. called my credit card company to complain. They stopped the payment and gave me a credit. So later I find out that Match has blocked me permanently from the site because of THEIR error or should I say unethical scam! I complained to Match about this but to no avail. After reading all the reviews about this deceitful site I'm glad I'm permanently blocked! Someone should take legal action against them!

They renewed automatically my subscription whereas I had requested online not to renew it. I ask to speak with a manager and they did not let me do it. I do not want to hear anything about this site that is managed by a bunch of scammer who do not respect customers at all. Please avoid!

I will never use Match.com again, after they deleted my premium account without prior warning or reason. It took them 2 days to respond, and said that it had been deleted permanently as it accidentally tripped some spam filter. Now I've lost all my messages and history. I would avoid Match at all costs. I've used them a few times in the past, and every single time they end up automatically renewing my subscription and taking money from my account without my specific consent. I end up having to spend ages on the phone with them trying to get it refunded. Match is an expensive waste of time, and I'm glad that they are losing market share to other better dating apps. Their customer service is woeful. Their app does not work properly.

I signed up a 2 weeks ago and have been slow to embrace reaching out to anyone on my own. I just happened to look at 'likes' and 'interests' sent (supposedly by me) and there were more than 20. I NEVER EVER hit interest or like on any profile to date. I have responded to some emails sent to me, but this is NOT acceptable. I explained my concern on them sending things on my behalf without my consent and I want my money back, but all I got was a 'sorry' and 'we don't do that' and they switched me from auto renewal. Totally unacceptable. Buyers beware - they are sending messages on your account without your consent.

In cancelling prior subscriptions over the past few years, I commented as some of my reasons for cancelling were: 1) I very frequently did not meet the criteria of women whose profiles were offered to me as potential matches, especially in desired age range, and 2) that the women offered as potential matches frequently did not meet my criteria, especially as to important ones like age and distance. This results in a great deal of time lost checking profiles that weren't appropriate. They were cheap filler to make it look as if Match was doing something for their money.

Ladies, don't waste your money. I'm not sure what's going on at Match but even after you pay for a subscription you're bombarded for requests for more money for more services and the guys you are shown are repetitive and not great. Only through their desktop site is it easy to search for guys according to your preferences. The daily matches are terrible. I think you see mostly people who have paid to be promoted. Try other sites first, Match is bad.

I paid for 6 month sub. I did not use it for last 3. Account was placed on auto renewal. I canceled the day I saw the charge on my account. I called and canceled but they will not refund me. Awful site. They say it's in the fine print. But I canceled. They should be able to refund me and they refuse. I'm a widowed single mother who just can't afford this. That $80 was part of my rent.

I never use dating sites but it is clear this one is a scam. People send you likes and they are ALWAYS model material but when you click on them they suddenly deleted their profile? Come on. This is clearly some kind of ploy to get people thinking they can meet a model on the site but appears that the site is making these things happen. I don’t think most of the people on the site are even real. They never respond and have ‘hidden’ profiles. I have never seen anything like this. You have to be an idiot to not see through what they do. I am going to report to the BBB.

I signed up for a one month trial, not knowing that any time you sign up for a Match.com account, you agree to be billed every month indefinitely. When I saw that my account had been autodebited for a service I didn't use beyond the first day, seeing how pointless this paid app was compared to superior free apps, I called expecting an easy refund. I was told by 4 employees that "there was nothing they could do" and "no way to refund in the system" but that I would continue to have this service for the next month. All 4 employees refused to transfer me to a supervisor. I informed each of them that it was their obligation to transfer me to a supervisor. I took down all of their company numbers-- I believe one of them was lying, as he gave me a number that was far different than the others (with only three digits).

Joined Match.com and selected the 6 month option ($131.95). Match terminated my contract only after one day and refuses to refund my money. Do not join this online dating service. Profiles are out of date, most members are no longer members. What a rip off! Stay away!

Months ago I cancelled my membership and recently was charged the auto renewal fee of 137.00. When I called customer service they said that it wasn't their error nor could they refund me. They were rude and stated that there was no one there I could speak with regarding the issue. He stated he could give me a partial refund and when I asked why I could not get the full refund he stated that their system doesn't allowed it. The only way I could get a refund was supposedly to go online and email them but the system is down and they give you the same customer service number to call.

This dating service is a farce. It does not provide profiles according to your selected filters. I constantly get profiles from every type of Woman "EXCEPT" what I want; and, from every Geographical location on the North American continent that is not feasible to dating... When I complain, they ignore me. When I tried to cancel my membership they changed my password and wouldn't let me log back in nor reset my password. I had to call my bank and cancel the credit card and reissue a new one that this "club" couldn't have access to. BE WARNED!! This company WILL SCREW YOU!

Match.com knowingly engages in dishonest business practices and extorts their customers: 1. When you sign up for a subscription you’re given several different options to include a one-month membership, a 3-month, a 6-month etc, and with each longer term is a price reduction incentive. I chose the three month option but be sure to read the pages and pages of fine print because after my 3-month subscription expired they auto-renewed me for $79.00. They did not send an email or any sort of warning that my subscription was about to end and auto renewal would take place (why would they??? I’d then have the opportunity to cancel). The day my subscription expired they charged me the $79.00 and that very day I called to cancel my membership and request a refund but the customer service rep refused a refund, refused to let me speak to a supervisor and hung up on me.

They approve my profile then immediately terminate it without any cause. I paid for the service and I didn't even send a message yet. They refuse to tell me what I was in violation of. They are clearly discriminating against me based on my race, wealth or something that some keyboard jockey over there doesn't agree with. I put nothing illegal and hardly put a few lines about myself in the self summary. I emailed them resolutions@support.match.com, called them even and they refuse to answer. They give no explanation whatsoever. They must be just point blank discriminating against me. This company is doing something very shady and clandestine. Do they think they can run some kind of reverse eugenics program or something? This needs to be covered in a major news story.

I was a loyal customer of Match for 12 years. Paying my subscription and never having a problem until Nov 2017 when a lady on match wrote me and told me to get religion. I politely wrote her back saying that she is "shallow" by not respecting my beliefs. She complained to Match and they blocked and deleted my profile. I asked if they could explain why I was blocked since I had never had any complaints and they sent me an email, "they cannot comment on blocked profiles, even mine"... geeeez.

So I sent over 200 outgoing messages. No replies. Not even a "Hi!" Normally, I would reply "Hi" even if I wasn't interested. So I feel like I am blocked by a hacker. I called them. They pretend they don't know anything. They would have to look at the computer code. They obviously didn't. So my reliance on the site has caused unlimited undue psychological trauma. 100% Cyber Stalking. Can you imagine being conditioned to get no response out of thousands of messages.

They are the worst site I have ever used. I make a new account and I am kicked before I get on. They refuse to tell me what error their site made in my application. Find another site. This one is terrible. Not to mention horrible customer service.

I am a nurse, employed and single. Match.com will not allow me to join their dating website for an unknown reason. Yet they seem to allow married people and sexual offenders. I can't even address why they refused me as they won't share that. Very odd and I think they are profiling people.

I opened my profile to find another woman's photos on MY profile, still under MY username and under my control. So, where did my photos go? Who had control of MY profile? Meanwhile, I notice several men's photos had one username, only to see their photos change under their username. So, I didn’t know who was who. I called to tell Match how I was concerned for my security and that I didn’t even know which man I was communicating with. Match outsources customer service to the Philippines and the reps are very robotic and hard to understand. It took three lengthy calls where the reps refused to refund and hung up on me. I Was shocked that by the third call, I was supposedly refunded. I have to wait 5 days to be sure. Home office is Texas. Naturally, They don’t have a phone number. The only guy that I had any interest in was found on pof (the free site). Why would anyone pay for horrible customer service and faulty profiles???

DO NOT EVER USE THIS SITE. IT IS FILLED WITH SCAMMERS! I have been on the site a little over a month. I have been contacted by 4 different scammers, all seeking money. The scammers all appear to be **. I have brought this to the attention of Match.com through Marilou ** in their Customer Support. She refuses to do anything. I personally now know of 3 people who have been scammed through Match.com. The first person was for over $10,000, second for over $5,000, and third for over $4,000. THERE ARE MUCH BETTER SITES THAN THIS. Use OurTime.com, OKCupid.com, or CompatiblePartners.com. MATCH.COM is absolutely the worst, and there appear to be more scammers on this site than actual people. Further, they seem to run the same profiles over and over again even though the people do not appear to be active on the site any longer.

I signed up for one month only (paying the higher price for one month option) and right away I canceled the auto-renew because I did not want to get charged again. I got very weird people contacting me, poor selection, and on top of it all they CHARGED ME AGAIN WHEN MY MONTH WAS OVER! When I called to get a refund they told me they do not do this - it seems like this is a common problem for many users of this shady site. What a shame that they conduct business like this - I am appalled and very angry at them. DO NOT USE THIS SITE!!!

You think a huge company like Match.com would have the same standard of service as say, Yelp, Nordstrom, Amazon etc. or at least I did. But make no mistake, this is a site that wants as MANY CREDIT CARDS as possible and will by any means necessary attempt to keep charging your card. Cancelled membership 45 days before 3 month subscription ended. (By the way, they don't allow you to even be on Match with a temporary membership/without participating in auto-renew, it's up to you to go in and cancel it before they take money out again.) So I cancelled in plenty of time and wrote down the cancellation number.

Well this worked on quite well. I met someone on Match and last week we were married. Just don't give up keep trying. We were dating for about five years.

My Match.com account was hacked twice in the matter of a few days. Also, I received very poor matches: scuzzy looking, no vehicle, no job, etc when my settings were set much higher. I was a paying user also. Very low number of people actually respond to communication.

When I first got the account, I was unhappy. I cancelled the account within days of opening, due to the fact that all the same people from the free dating sites were also on Match. Their selection and help that they promise are a lie. But my credit card was still charged the following month, when I called to be reimbursed they told me they don't give refunds. I am very angry and dissatisfied with the way they conduct their business. Beware all. Do Not Use MATCH!!! They are frauds and will rip you off.

I have been on Match on and off for about 3 years. I never met a person of quality on that site and even had several incidents of stalking, harassment and inappropriate contact from members. All of which were difficult to report or get Match to address. Their blocking only worked to an extent and even after implementing it stalkers, harassers and the like were still able to contact me. Everyone I met on that site was interested in short term satisfaction over a long-term relationship, which was contrary to what they stated and outlined in their profiles.

I was constantly unable to login and they said there were potential security issues and it was for my protection. The last time they said they fixed it and I still could not log in. I complained and they terminated me for no reason. They said I need a court order to find out why. I have all the emails.

How Match.com scams people. Match NEVER identifies if prospective mates are paid members. Only paid members can respond to a message you send. Match does not tell you when a prospect last visited their website. Match doesn't reveal WHO has sent you message(s) unless you are a paid member. If you pay, you may discover the message(s) came from a fake or deleted member. As a paid member, I received average of 2 or 3 fake messages a day, meaning the profiles were deleted by management before I could even respond or were obvious "catfish" attempts. Daily email with 24 pics of prospects are basically same photos rearranged. They also mix in some that are NOT someone that meets your criteria. Despite their TV advertising, now you know why you're better off trying almost ANY other dating site.

Makes me wish I would've read this first. First they make you sign up for auto renewal unless you want to pay an outrageous amount for a month trial. Then when you cancel the auto renewal on the date of renewal they will still take your money and tell you they can give you a one-time partial refund. Making it so that you have to keep it another 3 months. I had to call them and they don't make that easy. There are no numbers listed on the website. I had to Google search that.

Match.com was a terrible experience for me. It appeared to have many single men in my area and so I paid the $100 fee because of the money-back guarantee. However, the way they found matches for me was seemingly random. I often saw men way outside of the parameters I had set and many men within the parameters appeared to not actively be checking their accounts. While I had hoped to find more people that would be open to long term relationships, many profiles were just as wishy washy as the free sites. My profile got significantly fewer views than my presences on POF, OKC, and I assume Tinder based on the number of matches I received there.

I have complaint about Match.com. I have been a loyal customer for many years. I renewed my membership with them three days ago and paid my membership fees for three month. I started making connections with men (I am divorced and looking to have family) when I suddenly found out that my account have been BLOCKED AND MONEY REFUNDED to my PayPal account. I have sent numerous emails, they said "account have suspicions activity"?!? Recommended to open another email and another profile - which I did - and they BLOCKED ME AGAIN AND REFUNDED MONEY!!!

It took three days of calling and emailing for anyone to get back to me.

I had account on this website, then I deleted all information, photos, went to "hidden" status and canceled my account. (3 +months ago). BUT recently I received email from this site informing me (very cheerfully), that my profiled (that was canceled) was visited 5 times in the last month. How could it possible happen in real world? Probably no chance. But there was a chance on Match.com, which collects ALL profiles that were created for years and years and presented them to current customers showing (pretending), that they have millions of members. (Majority - non-existent). That is how their Marketing works.

I just wish ratings went from -5 to +5 so 0 was neutral. I placed a 1 star, but actually in my scale I would give Match.com a (-4). I paid for a subscription and within days I learned that the 2 main problems with Match are 1) Auto-Renewals and 2) Fake Accounts. Let me explain below: FAKE ACCOUNTS. The new Verification section is optional (vs being required). Therefore there are a lot of fake accounts. In order to give assurance to viewers that my profile was genuine, I still went ahead and verified my identity with my phone (via SMS), Facebook, my Email and Twitter. I kept getting API Code errors when trying to verify Google+ & Linked In. Neither my profile of any profile I've seen shows to the viewer that I had verified my identity with my Phone, Facebook, Twitter and Email options to assure them my profile was not a fake...

After reading a number of these reviews, I must concur. I think the people at Match.com are disingenuous. But what the hell do they care. They're making millions. I think some of the website is truthful and functional. But I believe there is a dark side to all this to get people hooked and enticed to continue with the service. I fully believe there are fake profiles, or rather staff writers that are likely paid by Match to gin out replies and lead one down a primrose path. I just had an occurrence with a very attractive woman who replied to my email about meeting me for an event.

I took a 3 month subscription and decided I wanted to cancel it. I cancelled the subscription. It never sent me a confirmation. It should have been effective on 10/30/17. I went there to make sure it was cancelled and still had access. I then checked my credit card and they charged me a full price 3 month subscription. I sent an email to customer service and was told they won't refund the money, with screenshots on how to cancel. I already knew how to cancel it as I did this a week ago. They never put the cancellation through and billed me full price and refuse to refund my money. This is how they stay in business. Con artists and scammers. I filed a complaint with the BBB and the Attorney General of Illinois for consumer fraud. I think everyone involved with this scam from Match.com need to file a class action lawsuit. Maybe that will force them into ethical business practices.

This company is not interested in the customer experience, but the money that they can take/steal from you with their auto renewal system, which it doesn't appear you can opt out of. I was gifted a 3 month subscription and created an account, for which I HAD to provide a credit card for "billing purposes". However, I was not given the option to opt out of the auto renewal system. So I cancelled the subscription before the renewal date, however, they didn't cancel the subscription. Although, I contacted them within 3 days of noticing that the subscription had not been cancelled as requested to make sure that I wasn't charged. Well I was charged! Not only was I charged, but they had the audacity to say that I had used the services of the subscription after the renewal date, which I hadn't.

In addition to all the above reasons, they have just awful customer service, Not customer-centric at all. The Match Guarantee requires you to stay visible, but if you were hidden for even a moment in those six months, you're done. It's a money grab more than anything else. You won't receive any responses from the profiles you message, so fake? You bet. Just save your dollars and find another dating website or even offline dating. If you want to part ways with your money because it's stinking up your wallet, then by all means join Match. For all the others, learn the lessons from the mistakes of the rest of us. JUST STAY AWAY. You'll thank yourself later.

When I signed up for Match.com, I was expecting a reasonable number of responses. However, very few were realized. Then when my subscription ran out, lo and behold, I was notified of MANY people interested in my profile!! Total SCAM!!

Match.com dont match up at all. They dont read what we put down cause I went to see who was compatible and when I looked there was 3 people from my hometown and we know each other and we were not interested in each other at all and then we're the only ones I think they saw was we were from the same town and that is all they read. What a waste of money. Never again.

Not worth the money. Your profile is shown thru out the US. Even when you request locals only. As soon as you cancel, they remove your profile and charge you the remainder of the month. There are better dating sites available.

This site automatically sets you up to "auto-renew". Once you realize it they have already charged you and won't refund you. I was charged on a Saturday and couldn't contact their customer service line until Monday morning. Despite contacting within 10 minutes of their line opening after being charged they refused to full refund me and cancel. Instead they "prorated" (i.e. Charged $50 for one month of service that I didn't want) and refunded the rest. I could swear I had turned off auto renewal the moment I signed up, as I was aware of their method.

I get many messages from people who present with a profile (maybe fake) from the US, their english is poor, it is clear they are looking for something that could be a problem. I get messages often from people in the US that seem to be looking to cause harm. I emailed Match.com with my concerns, within 3 minutes I got a response that had nothing to do with my concerns. BE CAREFUL ON THIS SITE!!!

My profile was closed saying I'm not what they're looking for. Educated, gorgeous, caring, not a red neck and extremely talented which obviously makes me unsuitable to Match.com. They then refused to return my money. I had gotten about 100 ** pics or other sexually abusive behaviour and told these men to ** the hell off and blocked them. The matches were terrible! Waste of money and time. I could have easily found the same quality of men at the Herb Jamison shelter for drug addicts and former prison inmates in downtown Edmonton.

So, one day I logged in and found someone else's photo on my profile, who had contacted about 200 women (presumably my account had been hacked). All my conversations gone. Tried to contact Match who make that impossible, so decided to cancel membership. When cancelling membership I was asked about 6 or 7 times if I was "sure", I think that's taking the **. Also they have the "confirm" button on the left and "cancel" on the right, in an attempt to confuse people and make it difficult to cancel, what a bunch of **!

I've been using Match since it's inception. First it was free, then it was paid for site which is ok, but now it's $42 a month which is a complete ripoff. Secondly, I think the owners of Match.com put up fake profiles to lure you in to subscribe. I get a bunch of really attractive women who will wink at me and then I'll subscribe find out they were fake profiles. The plus on this site is the profiles are pretty thorough and the people on here seem to be more serious about relationships than most other sites. I actually met someone on here who I dated for 5 years even though she had mental health issues.

I've used Match on and off over the last 10 years but now it's changed and seems to be a ripoff... I've cancelled my re-subscription but still had 2 months left, it seems because I have cancelled the renewal they have made me a minor member or not full... For example if I click into someone and then go to email them, as soon as I type in the box their name disappears, and at the top left where then may normally is it says someone? How can you remember some people's name. They are long or are nicknames or both, also you can't click in to them all the time to read their profiles?? I've tried to email them and ask but once I find the right page to email them you cant get passed their robotic test. I've tried and tried it does not work and no I didn't miss all the signs or pictures with cars or shopfronts...

I signed up a couple of days ago with Match.com. I was told one price. Then I was charged twice that amount and the rate did not add up with the exchange rate that they told me. When I call to speak with customer service they were very rude. I ask for a manager then I was told they were none available to help me. I was told that I was wasting their time calling in and no one can help me with my issue. I would not recommend this site to anyone, now I understand why people chooses a free site compare to paid ones.

Scammer changed my email address- not hard to do- I was able to change it back, even though I was locked out of my own account. This scammer changed my profile pics and sent solicitous emails to 14 people. The only saving grace, was that I received an email that informed me that my email address had been changed. Fortunately, I noticed this soon after it was done, and figured out how to change it back fairly quickly. Otherwise, the damage would have been worse...

DO NOT... I REPEAT... DO NOT sign up for this site. Not only for the reasons everyone else has mentioned... fake accounts, bogus "matches"... etc, but they are shady!!! My account was hacked, got an email that my password had changed... which I did not change. So obviously, now someone has access to my credit card. Now I've had to cancel that card and get a replacement. I was one month into my 6 month membership when this happened... which by the way got signed up by literally a slip of the finger. Btw... did I mention the website does NOT verify you would like to make a purchase before taking your money? So I call to cancel the remainder of my membership, because, well, they obviously are not a secure site right? I've had to cancel my credit card which causes a whole myriad of issues as some of you know.

I cancelled their service in 2016. I had no issue with the actual service, but didn't need it any longer. I did not log back in after that time. In February 2017, they started billing my credit card again ($76.72 per quarter). Since I don't use that card much, and don't get an actual statement unless I log onto their website, I didn't notice until the latest statement. I saw that charge, and called to make sure I was cancelled, and get a refund on unauthorized charges. Not even an apology. They will not reverse even one of the three fraudulent charges, and their phone reps insist there is no supervisor or manager to escalate a complaint to. That is an obvious lie, as anyone who has worked for any company with a phone room knows. I think their business practices border on criminal. Looking at other reviews, this is common practice for them.

I am "older" guy who gets a few contacts every day from beautiful, successful 30 year olds. Flattered of course, but none of them are real. They have Match.com email addresses. I contacted Match about this and they had no interest in helping or even asking me more questions. I therefore assume they know this is going on and are okay with it. I asked for a refund but they refused. If anyone wants to join a class action lawsuit against Match, let's do it. They are NOT the same site I joined years ago. I can't believe they don't care at all about their reputation anymore. Only the money. Too bad, they were a good company in the past.

Firstly, please note that I did not have a profile on Consumer Affairs' website until I came here to post my review of the dating site MATCH.COM. I am that unsatisfied, that I would make these efforts should speak volumes about my experience. My sole intention is to provide an informed and articulated review of a company that I feel does not present itself with any sense of transparency or show a true concern for its paying members. The key word here is 'Paying members', as anyone shelling out their hard earned money should feel that they are not only getting value in return, but, also, gain the confidence that those services that they are paying for are delivered in a way that reinforces why they are there in the first place.

I subscribed 6 months at a discounted rate. At the end of my subscription, I was automatically charged at a much higher rate and refused to a refund. I now am out US$180+. So to avoid this mistake again, I immediately I turned off automatic renewal. After this, I received a couple of emails from Match stating that I will "no longer receive the benefits of a Match subscriber." What? But didn't Match just make me pay US$120 for 6 months? But I won't even receive any benefits for the unwanted subscription? This site is crooked. Don't bother. I've tried eHarmony before and they would give you refunds if you had inadvertently forgotten to turn off the automatic renewal or if they inadvertently charged you for it.

Match.com was one of the most miserable experiences of my entire life. After being widowed a year ago, I turned to the internet for online dating and chose Match. Bad call. The site is populated with seeded (catfish) fake accounts who will Wink or Like you, then never respond (or maybe weeks later). It turns out these people are paid to browse and link up with folk for the sole purpose of misleading paid accounts to keep them active and also inflating the site's numbers. Ask the catfish to meet, and it's just endless excuses why they can't (or they will ignore you). Not to mention the rampant SPAM that hits you every single day. To make matters worse, my profile was hacked and identity was stolen. I just can't express enough how fraudulent and fake Match.com is. Read the other reviews here and you'll find a plethora of people who experienced exactly the same thing. AVOID MATCH.COM AT ALL COSTS!!!

They send you matches 10-15 years younger or older. I've never seen so many widowed men in my life, the number one clue they are scammers. I feel for those that truly widowers. I signed up for a renewal with a reduced fee, my cc expired right before the renewal so they cancelled my account and when I fixed my card they charged me the full fee and wouldn't refund me because I answered an email. Scammers are a huge issue or they are profiles set up by match themselves. I always ask something specific about a town they live in that cannot necessarily be googled. I have met some great men, but I think this site has a lot to do with people being discouraged with dating. I will not be renewing and have given up...they can keep their Nigerian and employee profiles.

They slammed me with a service I did not want (sudden popup with no way to decline offer). I contacted them several times immediately by email and phone. Refused to refund the charge against my credit card. Had to contact my credit card company. Avoid this outfit.

I signed up for Match.com using a half off offer. I was accepted immediately and began searching for matches. Within a few minutes I was blocked. I was unable to continue searching. I received a message that my membership was cancelled and given no explanation. This made no sense. Their customer service dept only works business hours so I had to email and wait for a response. The first email response said my membership was cancelled and said they were not aware of why. I was told my credit card was refunded fully. By now it was the weekend and of course Match does not do customer service on the weekends so I had to wait until Monday. I finally got another apology email stating that I was welcome to pay the full fee and everything would be fine. I believe I was scammed to join using the discounted offer. They cancelled me after I got the discount so they could cause me to pay the full price. I do not recommend this site to anyone.

Former member with ex-wife satisfaction. New attempt at finding romance and love. Unfortunately, my profile and emails to LADIES… were considered offensive. Telling I use legal medical ** daily was like being part of the players protesting the national anthem before ** football. Sorry I didn’t know we were supposed to lie. My mom taught me to tell the truth. I always do what my dear smart wonderful mother told me, regardless of what everyone else was doing. So, when I attempted to cancel my membership without a refund… I know how the scam works. You call customer service. Then you are a football. They toss you around and around to different operators who have limited English language comprehension… I taught school 32 years in multicultural diverse communities, so I’m sensitive to those speaker. But they are training them to repeat the company apologies which end with lower offers of extra Match.com service and I support that.

Responded to several good matches and never heard anything back. I am not Frankenstein's daughter... so I don't know what to think. Can people not write back that they are not interested or is something else going on? I got lots and lots of responses to my ad. 90% I identified as catfishes (scammers). I'm sick for all of the women (and men) that will wind up being duped by scammers... they are rampant on this site. Match.com doesn't really seem to do anything about this. I would be very very careful with giving this place your money. All in all - I am out about $137 for a 6 month sub which I only used 3-4 days of. I am going to see if they have to refund my money because I only used their for a few days, but we shall see. Bet I am 'out of luck'.

Right after I subscribed on 10/1/17 someone else signed on my account and changed my password and also changed my account info which email address and my birthday year. 10/2/17, when I received email from Match to confirm those, it is asking if these are not done by me to contact customer service. So I click on that which brought to automated form site, I filled out and send request then only I hear from them is automated reply day later, and it is asking exact same stuff I fill out on first form. It is repeating question again, then I did reply those question but not hear from anybody, I even mentioned whoever took over my account is scam person it is fake, still not hear from them 10/4/17.

They charge your credit card without warning at the end of your subscription and then at a higher rate... Then they limited and threaten you with your emails may not get to their intended guest if you don't reactivate... So basically, they steal your money and because you tell them no further subscription after the months you paid for and they restrict you!!! They are nothing short of thieves... They nickel and dime you for everything. They are no good. Stay away. No relationship is worth this **.

Unlike OKCupid or some other sites Match will not let you see who messaged you or who viewed your profile without ponying up at least forty bucks for a month, or eighty for three. I got a lot of views and messages after I created my profile, but after I plunked down my hard earned cash I came to find out they were either troll profiles or from ridiculous distances. Like I'm on Long Island, and got "matches" from Connecticut. Like I'm going to take an hour and a half ferry ride, plus drive time to go on a date. And, despite explanation and asking for a refund within 24 hours, they refused to give me my money back. How can you not feel like you were scammed? Unfortunately, I looked back into 2016 in my emails, but can't find a receipt. Trust me, this is true and accurate. They're a like a bad joke.

I have gotten over 500 views in 1 month and only 5 guys really sent an email. Are you kidding me. 25 guys looked at my profile today and you mean no one thought I was interesting. I have written several emails to customer service regarding this and I am getting very vague responses. I am being catfished in half of the emails. This site has gone down the tubes. I signed on for 3 months and I will NOT be renewing my subscription nor would I recommend anyone to join this site.

In just 2 hours of review, I amassed at least 11 interested females. Which I could tell were PAID Patsies paid by Match.com. One such woman I did get a hold of on the site explained that her and other decent looking women were also "Recruited" by Match.com to lie and get their money. Stay away from this Site if you want to get and keep your Money!!

I thought I had stopped my automatic renewal but it wasn't apparent that I'd been unsuccessful. I made the request for a refund as soon as they'd taken it, explaining it was a mistake. They replied quickly but refused to give me my €77 back for a service I don't require. In the UK I'm protected by law which allows for a 14 day money back period. I'll be taking them to court.

I joined Match on Thursday evening (9/28/17) and paid for 12 months and in less than 24 hours I received an email that my password was reset (I never reset it). A little while later I received another email that my profile was updated. I couldn't access my account to see what changed because I was locked out. It appears my email address was removed from their system. I sent an email to customer service informing them my account got hacked. I contacted my credit card company to cancel the charge and it turns out that Match issued me back a full refund already. I'm grateful for the full refund. They definitely have a problem and it's costing them business.

MATCH.COM ARE CROOKS AND THIEVES, plain and simple. I signed up for 6 months. A couple of years after my membership expired, they signed me up again on their own. They had my credit card number from my previous subscription and billed my credit card without my knowing about it. When I got my credit card bill, I complained to my credit card company (VISA). After a few days, I contacted the Better Business Bureau and complained. MATCH.COM didn't respond to the BBB. VISA finally refunded my charge and I requested a new card and canceled my old one. They are thieves and should be prosecuted. In hindsight, I should have contacted the Attorney General in their state and prosecuted. STAY AWAY FROM MATCH.COM!

Match.com FORCES you to upgrade to get the Most for your Search. It's Super Limited otherwise. There are SO Many GROSS ppl on this Site. They Don't read your profile for the most part. They go on your appearance... This Whole experience has been EXTREMELY DISAPPOINTING!!!. I AM Disgusted!!!

The day after I signed up for a 3 month subscription, my account got hacked. I received an email saying my username and passwords had been changed, which I never authorized. Then I was charged for the upgrade in subscription, which again, I did not authorize. What disturbs me more than this is that since the hack, I have been receiving emails from my OkCupid account from men responding to emails that I never sent. I have not logged onto OkCupid in years but knowing that Match owns OkCupid, I know these emails are coming as a result of the Match hack. I have emailed, called and chatted online with customer service reps on Match.com to resolve this issue. They said they are escalating this complaint so I am waiting to hear back. They say they will get back to me via email within 24-48 hours.

The majority of my interests turned out to be false profiles and Eastern European women. I got a couple of them to send me a direct email, where I pulled their IP addresses. The source did not match their profile location. They apparently realized this could be check, because the next couple women, tried to get my phone number. When I told them they had to email me directly, off the Match.com site, I never heard from them again. Lastly, when I did cancel, I get emails from Match.com stating I have 39 interest. Really? I never had that much activity total. As far as I'm concerned Match.com is a big scam.

I subscribed and paid for my account to Match on Sept 11, 2017. First time on Match, ever, and I was looking forward to this. I began to write to people over my first week as a new member. Exactly 1-week later on September 18th 2017, Match charged me for 2 subscriptions in addition to the subscription I purchased 1 week prior. One charge was for $88 and another charge was for $59 (in addition to the properly charged amount of $59 the prior week).

I signed up for Match and quickly realized it wasn't for me. I canceled the same day and canceled the auto renewal. When I spoke to a representative from the company, I was informed I could only get a partial refund. How does a company get away with partially refunding a service a person has never, and will never, use? I looked it up and there are a number of class action lawsuits against the company. Guess I just have to go join one!

They auto-renewed my canceled account. I found out about it on my credit card statement. By the time I found out from that, 30 days had passed since they renewed it. Their "policy" is there are no refunds after 30 days. Further, they are not allowed to hand the complainer up to a supervisor. Basically, "that's our policy." Sucks to be you, customer. Crooked. Plain and simple. Crooked.

I have dealt with them in the past where they will not refund your money due to awful experiences. Even being solicited for paid ** they would not refund my money after I complained. Several years later (2016) I tried the site again and it was a good experience. This time around I have had my account hacked and someone was soliciting other people for money using different photos but they had gotten access to my account and changed my email address. Because of customer service issues of not being able to be contacted and they did not respond online either until three days later. And this person had access to my account and I'm not sure if they tried to make any charges to my credit card that is tied to the account.

I joined that Match.com dating site last week September 2017 and was aggressively hounded to pay for a subscription because there were so many people interested in me. I also joined in Norway where I have been 8 times and may want to return to live one day. I used my email address that I use exclusively for dating sites so I have all of those likes and winks in one place!

I was a member for less than one month. During this time my account was hacked four times. FOUR TIMES. Each time I had to call the Match office (inconveniently open only from 9-5) and reset not only my Match name and password, but also my EMAIL name and password. Each time my account was hacked, I lost contact with those members I had been corresponding with so essentially I had to start over with all new people 3 times (the 4th time, I just quit the site). I note that several of my correspondents also reported that THEIR accounts had been hacked.

I signed up for Match.com dating service. It is a total waste of your time and energy!! My experience with the site was the worst move ever. The profiles of their people are phony! The site is NOT secure. They gave my personal information to other adult dating sites. I was contacted by dozens of other sites. I received unwanted calls as well. The responses to my profile were from people from all across the country. The ones that were close were people you could not identify, and never showed up at any function. I cancelled my membership in advance. They still billed me as a renewal. And I was told I couldn't get the charges reversed. They are un-concerned about YOU! It’s all money & member count! DO NOT SIGN UP FOR MATCH.COM, YOU WILL BE SORRY!!

1st month at £4.99 cost £80.00. Watch out for the automatic renewal after the free trial. They can't refund a few days after the payment taken. Why not? This is after I closed down my account with them online or so I thought. I was promised £40.00 refund but this has never happened. Phoning the 3rd time after obtaining a copy of my credit statement to send on as proof of payment as requested. The customer service person after a few words, just hung up.

I have tried to cancel my membership three times, Match.com will not do it. They are a complete scam. I highly recommend you do not join. They will not let you pay as you go. They require that you give them a credit card and auto debit your account. Not to mention that I never talked to anyone that I was the least bit interested in. It is nothing more than a hookup site, as I said a complete scam.

I was not interested in continuing my service with them and went to cancel my membership only to see they had already charged me over $80 for auto renewal. I cancelled the membership and called to get a refund because I had only missed the cancellation by a few days but hadn't been active on my account since before the renewal date. I was told they were unable to refund my money because that's their policy, they could only give me a partial refund of $20. So, they stole over $60 from me and told me their system, regardless of who I speak with, doesn't allow for a full refund. This company is criminal and does not actually provide a reliable service. Avoid them at all costs!

Auto renewal is automatically turned on... When you notify them you did NOT want to be charged they refuse to delete the charge even after only TWO days since the charge posted. The renewal rate is almost TWICE the original rate!!! This is a VERY bad business model and the consumers suffer this rampant abuse.

I bought a subscription from Match.com less than 2 weeks ago and by today I was so frustrated and disgusted by the mediocre and substandard quality of their matches and by their up-sale scam that I called in to cancel and asked for a refund for the unused portion. The rep, Ryan, informed me that my membership ends in February of 2018 and they will cancel the automatic renewal thereafter, but their subscriptions are non-refundable! The package I bought for $119.00 was for $19.99 for 6 months and nowhere in the sign-up window did it indicate that it was a non-refundable charge! This company has the lowest quality of matches I've seen and they're continuously attempting to get you to sign up for more of their worthless services. I strongly hope that a class-action lawsuit will be brought against them.

Match.com reactivated my account after I had specifically gone through the steps to deactivate it. They then claimed there was no record of me cancelling it. Now I have to cancel my credit card in order for them to stop fraudulently billing it. Avoid this company at all costs!

Just want to say that I don't remember signing up for automatic renewal. I went to pay a bill this morning and was shocked to see 78$ missing from my account. I have not been using it for the last few weeks and was expecting to receive a notice before you took my money and you don't give refunds!!! I will not be using this site again and I will not recommend this rip off to anyone else. 78$ may not seem like much to you but it's one bill I can't pay this month. Also I requested men in MY AGE GROUP and IN ALBERTA. I learned the hard way texting to USA is exorbitant... And they sure like to ask for money... Thought I was cancelled but they took $78 out of my account, went over my overdraft, and won't refund the money... I DONT WANT THIS UNTIL DECEMBER 1ST.

Match.com had been charging me for three years without my knowledge then refused to pay my money back until I threatened to file a lawsuit against them. They then agreed to pay my money back but only for the recent charge. I would like to find others who are interested in filing a class action lawsuit against Match.com. These people are scum! So if there are others that are interested in getting legal ACTION AGAINST Match.com let's get this started!

Match.com will lure you in to sign up but once they have your credit card, they will charge astronomical price once your promotion is up. What they do not tell you is that you are automatically signed up for renewal and being in the bundle once your 6 month promotion is up, they double the amount they charge you for the following 6 months. They do not email you notification that your 6 months is up, they do not email you notification how much they are planning to charge you for the following 6 months. This is a dishonest practice. They will refuse any refund or partial refund if you have had any activity on your account since they have charged your credit card. This is one of the worst company cultures towards their subscribers that I have experienced. So disappointed. Be smart and careful, know what you are getting into.

Signed up with Match.com back in July. I thought it was a monthly charge and not a non-refundable year charge of $239.88. Once I logged in and saw that anything pretty much I selected they tried to upsell you and then finding out that the $239.88 was an upfront charge I cancelled... or so I thought I did. Since it was obvious the first cancellation/deactivation didn't work I filled a dispute with my credit card company and on that same day cancelled/deactivated my membership again. Of course the credit card company was no help at all and ended up adding the $239.88 back on to my credit card once Match.com provided the receipt to what I thought I cancelled. The second time I cancelled I actually received their form email with the heading "We're Truly Sorry to See You Go" but no mention of any refund whatsoever. Only a place to click to "Reactivate Account Now" thru 7/4/2018.

I'm getting emails saying Lorenzo loved the email you sent him or he winked back at you. I started a profile. Never joined yet I'm emailing men? 1. I'm not paying for a membership 2. I think I'll get some more cats. I've tried to delete my profile but it will not allow me.

They deleted my account saying that I am married or in a relationship, which there is no such a thing. I signed up for 3 months and they deleted my account within a month. When I called they literally stated that they won't refund my money or prove that I am violating their terms and conditions. Simply took my money and did not respond to my emails or phone calls. They are the biggest fraud.

It is a scam! All the negative reviews are true. They renew your subscription and they keep charging your credit card! The only way is to cancel the credit card. This website uses fake profiles. Stay away from this nasty company!

This site takes your money and you get phony men contacting you. When you write back you never get a reply. I was on this site 14 years ago and it was somewhat deceiving but this is a scam. You get 11 matches without photos, you never reply to someone without a photo. This is all the time. I have complained to them and they have ignored my question of why do I get matches without photos all the time. They need to be shut down and people should get their money back. Class action suit should be helpful.

It's virtually impossible to get a refund from these people. It's so unfair for them to have such discretion in auto-renewing their members with no possibility in getting a refund if you're not using the site anymore. I had met someone, therefore not using the site, but the customer service rep told me I would get no refund because her records showed that I had gotten on the site since the renewal. Yes, I did... To hide my profile and another time to figure out how to cancel my account. I had met someone, not on Match but a different site. I then asked for a partial refund and was told "no" that I wasn't eligible. There's lots of free sites that are virtually the same. Don't get sucked into thinking that Match will be any different because people have to pay to be on the site. There's still the same amount of scammers, jerks and freaks as any other site. Never again!!!

I signed up for what I thought was 1 month of this service, but got charged a recurring fee. When I called to let Match.com customer service know I was unhappy with the service and asked about being refunded (supposed to be a money back guarantee) I was laughed at and disconnected from the call. I will never use nor recommend this service to anyone. Customer service was disrespectful, rude, and made me feel like I was extremely unimportant.

I have reported Match.com profiles that were revealed to have stock photos, or that were associated with a person that had profiles under a variety of names. I sent the Google links to the evidence along with my report and although I received a canned response from the customer service department, the profiles were allowed to continue on their site. Match.com does not protect its customers from individuals who have been identified as devious.

I had been a member of Match.com for three years with no problems. On July 29, 2017 I received an email saying that my profile changes were approved and if I hadn't made any changes then I should contact Match. When I logged on to my account sure enough there was a man's profile who lived in LA while I am a woman that lives in TX. I immediately contacted Match and they told me that this person charged a total of $71.52 (3 transactions) and that my credit card would be immediately refunded. Well two weeks go by and no refund. I then contact my credit card company and told them to dispute those charges which they did.

I would not recommend this site for many of the same reasons I have read here. I wish I had read reviews before I joined the site. The matches were not a match! In addition, they auto renew you and there is not notification when the charge will be posted to your account. I canceled my membership and took down my profile the same day they auto renewed and they refused to refund the money so I was charged for 3 months for an inactive profile. My feeling is that they are not customer focused and the way that the business is conducted is unethical.

Match.com does not allow you to get any sort of refund if you wish to cancel. They will up-sell you into longer subscriptions; don't buy it! They hide behind weird policies and terms to keep profiles viewable unless they are "specifically" turned off. You are probably messaging 50% ghost accounts in my opinion. Fake profile with same usernames in multiple cities appear. "Profile unavailable" will always appear. Expect many unread messages because of all of this. Adding to all of this is the people who lie about their age and the scammers who are on the prowl and you should just avoid this site at all costs.

I called to cancel membership after being automatically renewed and ask for refund. They checked and saw I had not logged in for months but only wanted to give me a partial refund. I am not happy with them renewing my subscription without notification and then not giving me a full refund. I find this deceitful.

I had been on there since November 2016. Had no success. I put down that I was full figured. 75% of my matched were looking for someone thin. I put down in my profile that I would not date interracial. I got people from other races. No offense but just not my thing. I set my account to not autorenew. It did not work and I got charged anyway! They refuse to do anything about it. The site is more scammers than real people. I am done with them!

I cancelled my subscription in May 2016, I made a screenshot of the page that stated my account was cancelled. May of 2017, they charged my credit card $137. I reached out to them, they got back to me stating I hadn't cancelled my account. I have attached the screenshot twice now to my reply emails and they maintain that I did not cancel my account.

It is just not the same as meeting one on your own and people lie. Photos do not tell the truth and people exaggerate about themselves. If you need a dating site you may want to have a positive change to your life.

My Match.com account was hacked by someone who sent multiple messages to other users giving them a false number to call. This person also purchased things using my credit card on the site. I had to call Match multiple times to resolve the issue, all the while the person continued to send other users messages. When the issue was finally resolved, Match.com informed me that they were unsure if all of the charges would be able to be refunded to me, which is unacceptable. If an account is hacked, they should get a full refund.

My account was Hacked today at 4:30 pm Pacific time, the person knew that Match would be closed and the customer service center would be unreachable until the next business day. They subsequently ordered top spot and charged $24.00 and then another subscription fee of $57.00 plus on top of that. Thankfully my bank flagged it as suspicious and contacted me with a text Via my phone. I contacted the bank right away and told them they had no authorization to be charging my account for those charges.

Dated several men. Some lived up to their bios some did not. However I am engaged to the last gentleman. At 72 I did not really think I would ever fall in love again. I had been married for 46 years and widowed for 4.

This goes back to 2002 when I tried it, haven't since. Married a man from that site... (9 years). He wound up stealing my lifetime savings. Lied about everything. No background checks. I am a senior now and could care less about a relationship. Would rather be alone and poor than put up with a thief in my own home!

I'm a software engineer. I signed up on Match.com. I started noticing a trend of many profiles with only 1 picture (always of an attractive girl) and the profile descriptions were exactly the same. There were dozens of these near me in a small radius. These weren't generated by bots or users, they were generated by Match.com themselves. I confronted them with my findings and they copy and pasted a bunch of BS to me and refused a refund. Use POF instead.

The pool of guys is pitiful. I get daily "matches" with men who either are not in my area or who don't have a lot in common with me. For example - I don't hunt and fish or ride motorcycles. I also don't look my age (70) but the guys in my age range seem to think they are such a great catch that surely a woman of 35-55 would snap them up. And too many of the ones my age are fat, have pics that look like mug shots or are ready for a nursing home. My husband died 12 years ago... I had met him on Match.com --- it sure has changed.

Match.com has a lot of "fade aways" meaning guys who make contact but don't follow through with an email or phone call. Maybe because there's thousands to choose from. In my age range, (late 50s early 60s) I notice the majority of men my age want much younger women.The men that do want us are 10 yrs or more older than us and I get the impression a lot of them are looking for a woman to take care of them financially. After 5 yrs, I'm done with internet dating.

A few years ago Match.com was fabulous. Presently the sites demands face shots only as profile. No activity shots. Recommended dates are not screened for preferences. So they may or may not be interested in your profile. The searches are not always based on the search parameters the user sets up. Very frustrating.

Match.com is too much work. You have to spend a lot of time on this, I just don't have the time. I did sign up twice, once in 1999 another time was 2014. Each time was no such luck.

Match is just a hodge-podge of lonely people. If you find someone that fits your life you are just plain lucky. I think any dating site is the same way. There are too many variables in like to let a computer pick a mate for you.

Match is a terrible dating website. You cannot block other members from seeing your profile even if they are abusive. Match will block messages sent from an abusive member but the member can still stalk your profile which is very dangerous. Also, they do not do much when a conflict arises with another member. The most they would do is cancel both you and the other's membership with no refund and no reason. Customer service is even worse - they are very rude and ignorant. Please go to any other site but match. DO NOT waste your money here because it has nothing to offer. You will not find serious/intelligent members on this site. The only members on there now are looking to "play".

Match is a big scam and charged my debit card after I followed all the proper steps according to instructions on their site to cancel. I subscribed for a one month membership to Match.com. Didn't like it because there were so many fake profiles, so about 2 weeks into my one month membership I went to my Match account and followed the instructions on how to cancel. Did that 2 weeks before my renewal date. But saw the renewal fee charged to my bank the next month.

Match.com has too many scammers and fake profiles and too many men looking for hookups. My photo was removed and a man's photo put its place and no assistance from them to resolve issues so half of my subscription was spent trying to prove my identity.

This really sucks. Worst experience I've had with a dating site. Caught catfish, one after another, probably same one. They wouldn't use the site, except the initial time. Then they would say they are not members, they need your email, eventually get your phone number, etc. Then drop the bomb. They ask for the so many thousands of dollars they need you to send them.

Can't talk to site customer service. I made error, tried to correct it. They charged me. When I fought charge on my MasterCard they cancelled my total membership. I tried to call customer service. No live people. And they just don't give a damn about their customers.

None of the matches respond, and when you attempt to remove yourself Match.com refuses to let you and continues sending emails to your email address. It also sends an overabundance of emails that don't amount to anything.

It will allow people to meet the right person by the right website. Match is similar to Tinder, but before the new websites. The donations should be placed if you find a match.

I knew Tinder was a hookup app (generally), so even though I wasn't thrilled to spend money on a dating site, I used Match.com. The cost made it seem more legitimate to eliminate prospects that weren't looking for anything serious, but I also expected the site to find matches for me. I did not find that the site did either.

This is a right off the ad on the computer said a monthly fee would be charged but when they charged my card they charged for a whole year. And they would not refund my money. They are scam with false ads. I would not recommend this site to anyone.

I have been on the site for over a month now and had no success. The algorithm matches with more results from the not a smoker/smoker category than any other choices you make on the site. If you have an inbound email in your inbox, match shows you as online to encourage others to feel there is more of a selection available than there actually is at the time you are on. They also have a feature called blocking but it's a false sense of security. Once you block someone, you will not be able to see them, but they will still see you. They have lots of tricks to get your money, so don't waste your money!

I got to speak to a few in the end when it came to meeting they shied away. Then finally the one that didn't shy away was a very very good con man. I was conned by him and his family. I will have taken it as a learning lesson go on Match.com away and never be so gullible and nice and don't be afraid to say no. Don't be afraid to be embarrassed because in the end it will be so much more embarrassing and you will end up losing everything and maybe get arrested or hooked on drugs. For sure my health was affected and I have aged and gone into earlier menopause.

I receive many winks from Match.com (after also including a 3-month $plan). But the majority of people who reach me, are supposedly & presently being blocked while possibly placing their email address or something within their personal listings - and that I unfortunately cannot review nor reach them whatsoever!!! Match should supposedly not allow them for winking at me until they can double check their present settings, but they stupidly do while creating many additional problems with their other customers. And I also feel that Match.com are asking for lots of more money, and I unfortunately feel that they are also attempting to rip you off.

Match.com was reasonably priced and returned a reasonable amount of matches. It's a great value for your money. I met a variety of man from all walks of life. The profile provided me enough information to decide if I wanted to meet the man.

It was definitely easy and mobile friendly. I had a bunch of matches which made browsing for a date fun. I am currently dating my boyfriend of over 3 years and we met on Match. So, I am very appreciative Match brought us together.

The dating site itself is OK. In my case I have interacted with a lot of fakes. Customer service is horrible. I am not too pleased with my experience so far.

In my opinion, Match.com seemed to work for me the best. I have tried other sites like OK Cupid, POF, JDate and Bumble. On Match there were more men available that fitted the criteria that I was looking for. I felt more secure when I was using Match than with the other sites. Not impressed with their mobile app though.

Charges too much for service & auto renews without your knowledge. One only knows subscription renewed when charge hits bank account. Would not recommend site.

Beware Match.com, is really good at charging your credit card at the end of your subscription without any notice and so far they refuse to return the $136 they charged. Grrrr, why can't businesses just be honest.

Used eHarmony, POF and a few other tries. Match.com had best overall usage, especially in lower population areas. Eventually married the lady I met online there.

I met some nice guys and not so nice ones, which I suppose is to be expected. I ended up dating some nice men but they didn't become long-term relationships. The Match.com website is good and usually matches you reasonably well. I realize that some guys answer profile questions strategically to get matched.

Match.com is good dating site overall. I have used in often over a number of years, and have met a few quality people. However, it works best when one lives in a populated area and is within a younger to mid age range. For me, being a bit older now and living in a rural area for the last few years there are very limited choices of profiles with the same people year after year. It is unrealistic to even think of traveling over about 35 or 40 miles to meet someone for coffee and then that distance could also be difficult for maintaining a relationship for someone who is established in a house with a job etc. (Same for OurTime by-the-way).

The site means well; however, the paucity of eligible matches speaks to the low population density in my area. Unfortunately, this leads the site to make matches of people who really shouldn't be matched, just to show they are doing something.

After 2 1/2 years with Match I'm done. They are a fake dating site. The poor souls who trust the info Match provides (I was one of them) are many times based on lies. In order to get you to re-sign for another 6 months or 1 year, Match.com will send you fake emails from attractive women. DON'T WASTE YOUR TIME or MONEY. Better off joining a yoga class!

Hi, three weeks ago I joined match again! Now four years ago I joined and went on and off for weeks, with very little problem! Now three weeks ago I join again and had nothing but problems, that they can't even check out, as I had spoken to customer service a number of time, like being locked out and having to call the next day to redo my password, but here's the killer for me, every two or three days the new profile I put up would vanish, and my old profile would reappear! This happened three times to my profile and pictures. You know a lot of things change in a person's life in four years!!! I called again after the third time and ask for my money back, but they refused, so I asked what can be done... They told me I have to go online again and edit again, that when I said CANCEL ME PLEASE!!! This is a very bad networking site, and they take your money and run, the revenues as one of the top sites is all paid for LIES???

Only a member for two and have already received 3 scam profiles; "although I am in a relationship, my cousin/brother/father/late uncle whatever wants to meet you." Of course there are those who contact you from across the country or from another country. I find the site hard to navigate; too many set parameters to work with. I said it was a $60 experiment, so I cannot complain but believe the site to be no better than POF and (so far) I haven't seen any better quality of individual.

Your profile is never removed from Match.com, even after your subscription expires which means this profiles you are viewing are bogus. And although you select gender, age, race, locality, you get anything from anywhere at any age.

Suffers from the same problems most other sites do - too many users not fully engaged, so that a serious user wastes his time. Does a good job of setting up events to actually meet serious users.

I tested this out but didn't get any matches and wanted to stop the subscription. So I did. I got all those emails saying renew, etc etc, but I didn't want to. Then all the sudden this morning they take $80 away from me! This is the 2nd time this has happened with this company. What the? I've demanded my money back but I know I won't get it. PROCEED WITH CAUTION WITH THESE GUYS. I just lost my grocery money.

I have been using Match.com for over two years off and on. Great way to meet people you would have never had the opportunity in public. Over the last year though there has been a huger flux in fake piffle, winks and emails for people who obviously don't exist or scammers trying to get information from you. I have contacted customer service several times via email because they never answer their phones, but no response. Gotten so bad that daily I get 10 to 20, and that's not exaggerating. I have decide to go elsewhere because this website seems to be getting worse and they don't care to respond to it. They charge a pretty hearty price and time someone else makes a new mouse trap or site that has a better screen or hacking process!

I am a widow looking for a friend (male). I do not have lots of money, so when I paid for a 3 month subscription and put in 6 pictures of myself, (I am not ugly) and I sent out over 100 interested or winks or hello's, and I did not get but maybe 4 responses I began to wonder. I have a friend who is married and I know him well, he was on there over a year ago, guess what?? They kept his pictures and his profile because I have seen it on there. They are not honest. I called their customer service number and a very bad speaking foreign lady told me she could do nothing to help me, I was amazed. The customer service is bad. Bottom line, don't throw your money down this toilet.

I subscribed for a 3 month subscription and cancelled the same day. Will see if they hit my credit card even after I submitted a cancellation that was confirmed. The bad news is this. They keep sending me emails with so-and-so who's interested in me. Nope, their profile does not exist so they are doing this as an auto email just to keep me interested. Yes, it gives the option to email this fake person, and yes I did that a couple of times, but guess you already know that the profile no longer exists and IF you want to know if the person received your email, you have to upgrade. This dating site is as phony as it gets and I hope you lonely people out there will just dump them like a bad habit. That's my two cents and if you want to jump into a drain on our money, go right ahead.

This site is FULL of scammers. You can tell by poor grammar and how they want you to text them using a form other than on Match. (This is so they can communicate with you off the site to avoid being found out.) Also, they usually tell you how beautiful you are right away, something who is genuinely interested in who you are doesn't do. And when you message them, they may not respond to your questions but continue to give you compliments. I want people to be able to notice these red flags if they should decide to sign up.

I subscribed for a one month membership to Match.com. Didn't have much luck so I went to my Match account and followed the instructions on how to cancel. Did that weeks before my renewal date. But was still charged the renewal fee. Contacted Match and was told that they had to come evidence of me canceling. Asked to speak to a manager and was told that they were not authorized to transfer my call. My advice if you want to risk it with Match, call to cancel 1-800-92-MATCH (1-800-926-2824). But if this happens to you, file a claim with your bank and contact your state Attorney General's Office.

I specifically signed up for ONE MONTH of Match.com so that I could see if I liked it. 30 days later, they automatically charged my card for another month. When I called customer service, they said that automatic renewal is under section "12b" of their terms and conditions. I am positive that I didn't see anything like that. I asked to speak to a Manager and the representative would not transfer me and threatened to disconnect my call. THEY NEED TO MAKE THIS POLICY MORE CLEAR WHEN YOU SIGN UP.

This app has been horrendous. I get lots of messages from people who do not live anywhere in my set proximity, the daily searches frequently bring up the same old people. Customer service is shocking, if you want rude and as helpful as a chocolate teapot then ring Match.com! I got overcharged massively on my last subscription. I then cancelled my subscription as I didn't want to waste my money on something so bad, only to find £120 come out of my account. I rang up and was told as I'd used the service (despite being unaware I was out of the old subscription by 4 days) they would not do any sort of refund, not even a partial. When my subscription runs out again I will never be using this service again and will be telling everyone I know to avoid it!

I was a member of Match.com about two years ago and then cancelled after a few months. Two years later, I receive an email stating, "It's been awhile...Welcome Back." I didn't notice the email but my wife did. So as you can guess my wife asked what was going on? This is another tactic Match uses to get people back on their site even after two years. Match has kept my profile even after I deleted it and canceled my membership. I thought this was a pretty sad attempt to get me to look at the site again and would never recommend Match to anyone. Think about another dating site before using Match.

Just before my subscription expires I get all of these emails saying that these people are interested in me. I click on the link and it brings me to a page to upgrade my subscription. The problem is that I had just renewed my subscription and yet these emails point to the exact same page. In the previous 3 months, I may have received 1 or 2 of these emails and then conveniently the day before my subscription expires, I receive 15 of these emails. Match.com keeps telling me crap about cookies and browser bookmarks, they won't address the fact that they are scamming people. Shame on me that I am in IT and I didn't see this scam.

I went through a very lengthy process of cancelling my membership as I was no longer interested in what Match.com had to offer. I went from screen to screen cancelling and all the "Are You Sure?" questioning as they must think I didn't know when I want to cancel. Or is it that they hope you will assume you have reached an end point and be cancelled only to find out later that you hadn't gone far enough? A few days later, I saw on my bank card online account that I had a pending charge for 3 more months! I immediately called and spoke to a representative and told her I had cancelled a few days earlier. She asked me if I had received a cancellation e-mail. When I signed up I used an e-mail address for match.com and other online things that I don't worry about getting spammed but that I never check, so I didn't know if I had or not. I finally checked and no, I had not received a cancellation confirmation e-mail.

I called to stop my profile and billing for this upcoming year. As my marital status has changed, I do not need this site. Although my credit card was charged on June 10 and July 10th is my statement closing. I received my bill on July 14th, and when I called I was told this was outside the 30 day cycle to receive a refund and therefore all they could do is stop the charge for my deleted profile for the next year.

This is a scam. They auto renew and refuse to cancel. Hard to believe site still exists especially with all the free sites out there. Automatically billed me for a full year and refused my request to cancel.

WARNING: You will be signing up for life!! They will NEVER delete your profile. They will use it forever to advertise and send to other users as "recommended" to get you to sign up, pay $$ and upsell to added services. It took me 3 calls to customer service 800-926-2824 to get them to stop sending me notifications. I kept asking to "delete" my account and email and password etc. They said they don't have a delete button. The best they can do is just "hide" the account (so I can't see it, but they choose who they will send to) and that they will check off box to stop future notifications. THIS IS ABSURD AND ILLEGAL!!! This is MY PERSONAL INFORMATION AND PHOTOS etc. that is being exploited by this company. If there is a lawyer out there please help!!!

I found someone on their site and have been in a committed relationship for four months now. I have every belief that it could go further. However, after using their services and finding that someone special that did take a while to filter through all the odd files that did not MATCH to me. I went to my account to his, suspend, cancel, and delete my account. The subheading said there would not anymore charges to my account. I took them at their word. Till I noticed my bank kept getting debited three months in a row. I called and got it cancelled. I ask for a refund. I was told NO. I ask to speak to a supervisor. Was told No! Then was told that it didn't matter if I spoke to a supervisor or not. They are not allowed to do any refunds at all. I this time got very pissed off and started to demand to speak to a supervisor several times and was then hang up on and told that they would not transfer me at all.

I signed up for Match.com to help my friend find a great guy, when I canceled the account online I was given the confirmation page and never logged in again. If my credit card had not flagged the charge as possibly fraudulent - I likely wouldn't have realized that they were continuing to charge me. I went to the online help and told them I had cancelled and they claimed no record and offered to refund 2 of the 3 months. I can see from the long list of complaints that this is their typical behavior. Someone may want to consider a class action lawsuit. NO INTEGRITY - Beware cancellation process - they keep billing.

There was a time when Match.com was king of the hill. Certainly, it had its flaws and quirks but it worked as advertised. NOT NOW. As a returning customer I know how their site works. But I was surprised that so many people who were winking at me were showing up in the "winks" section when I checked. Match will tell you that these winks are from fake accounts or that I had blocked or hidden them. But on further investigation I discovered - no. There is a major bug in the system that prevents genuine people trying to make contact from actually making contact. Their site is broken. So here I am, and I suspect 1000's of others, being denied contact with genuine people because of a bug in the system - whilst Match.com continues to take our money.

I accidentally signed up for a one-month subscription for Match and accidentally hit the 6-month service instead. I contacted Match right afterwards on the "contact us" button and didn't receive a response. I followed up 3 different times. Finally found the 1800 number and talked to someone about this. Round and round we went and because my application had been "filed" they couldn't change my subscription. They acted as though there was no way possible to grant a refund because my card had gone through. The man was very rude to me on the phone and completely unwilling to help. WORST! I will NEVER recommend this service to a friend, especially with all the free services out there. If only they treated me with some respect and courtesy I might have continued to use the service. Not again.

Match.com doesn't care about helping people find partners. I only met 2 for real people out my first 6 month subscription. I met over 10 men that were only out to make me fall for them in an effort to steal my money!! These men are sharks. And now that I have looked into it, it is the same for the men, there are many women on there as sharks too. The site is basically an infestation of sharks, I won't even call them 'fake accounts' because they are real enough, in that they will write you long letters and work on getting close to you for months - only to come in for the kill so to speak where they make their pitch for money.

I just realized that Match.com charged me an 3-month auto renewal every three months for the past YEAR because I failed to notice that they were doing so and stop it. Setting up my payment through PayPal.com was a big mistake (I don't check PayPal.com very often, which is my mistake, granted); the charge didn't occur on my regular bank statements, so I didn't catch it. I have paid nearly $400 to this company and the best they could offer was a "courtesy refund" of $29.00. Wow. I am so irritated with their stupid "auto-renewal" feature that is very hard to turn off (counter-intuitive, hard to log-in, hard to find). So misleading and frustrating!

I bought a 3 month subscription to Match.com through Groupon. I paid $68.67 for three months during the summer of 2016. It was to expire in Sept. of 2016, and would automatically renew if I did not cancel. The service was the same dull losers over and over again. So I called and canceled my service (so I didn't get billed again). Just 3 days ago I get billed again for 3 more months.

When need to change my password they say "try again later". Now they have changed the format so that you don't see if the person has not been on for 3 weeks and they now just show head shots! Not only that I haven't been on Match since 2012 and it's the same men on there... with the SAME OLD PICTURE. Some even have pictures from 2000 when I met a guy but in the end he turned out to be emotionally unavailable. Never met a man like that so it took me a long time to figure it out! Not sure why these men cannot find a woman for years? There is a reason! They like companionship but that's about it. After the honeymoon phase they change.

One of my pictures was used to create a fake Match.com profile. Which was likely used to lure in unsuspecting members. A friend of mine found the profile, contacted the person and also took a screenshot of the profile which he forwarded to me. I contacted Match.com through all available channels and could not get anyone to care. I provided the screenshot and was basically told that they could not find the profile (they can apparently do a current screen name search) or did they care. I asked them to search a history of screen names, find the person's real info and then find the person. They refused. No one would follow up, no one really had any interest in doing their job to protect the people on the site. I am not sure why people would create a fake profile but it's not for a positive reason and they are allowing someone to put their members at risk.

The site itself was fine, but wasn't anything better than a free website. The complaint I have is with their billing. I bought a six month subscription which stated that if I hadn't found "the one" after six months, they would give me a free six months. After two months I'd lost faith in the website and cancelled my subscription. The website has a cancellation page which tells you that you will no longer be charged. After the first six months was over I was charged again for a second six months. I called their customer service and raised hell, but was told that there was nothing I could do to get my money back. They have told me again that my subscription has been cancelled. I'll be looking for another charge in six months.

DON'T USE MATCH, PLEASE, DON'T MAKE THE SAME MISTAKE THAT I DID!!!! Yes, you can meet the love of your life online but Match won’t help you at all. They keep good looking profiles to sell a good image to you and make your profile more visible when you join or after re joining but that won’t take long. I used many dating apps and on Match you will find dull and ugly guys as a majority and the few good looking ones are so busy responding to the ladies that you will have to be lucky! Guys on non paid apps are also looking for smth more, don't pay for this ** company. If you find a problem they won't fix for you - SUCH AS MY SO FAR 200 POUNDS THAT THEY KEEP TAKING FROM MY ACCOUNT!

I was unaware of the fact that Match.com did an auto renewal until I saw the charge on the 1st of the month. Since it was a Saturday, I couldn't call them. I tried sending an e-mail and it was rejected since it was for a refund.Today, Monday, I called and was told I could not have a refund. I asked to speak to a manager and it was denied. I asked to speak to someone who spoke English. Again it was denied. I was offered $28.01 refund for an $83.97 charge. It was that or nothing. What a scam. DO NOT JOIN MATCH.COM.

Most of the woman's accounts are inactive. Literally have to send 100s of emails to get a few responses. Not worth it... Incidentally they now own plenty of fish so it's same situation but worse.... Send hundreds of emails get a couple responses. Company makes it perfectly clear they don't care. They also have a "F" rating with BBB.

Match.com uses continuous subscription in order to get money from subscribers. If you don't cancel the automatic renewal check box you will continue to be charged despite only wanting a time bound subscription. This is detailed in small print. Even when you do stop the automatic renewal you are bombarded with pop ups asking you to pay additional sums for additional services. These pop up are misleading and say things like 'for one month only with no need to cancel automatic renewal'. Customer Services are appalling. They read a script and have a policy of absolutely no refunds - no exceptions. This is not a love making organisation but a scam. Avoid like the plague.

This site is a complete scam. I signed on a 1 month subscription and due to a lack of suitable matches, I decided not to renew. I was surprised to discover that the subscription automatically renewed. The only reason I knew this was that I viewed it on my bank account. No receipt or transaction was sent to my e-mail. This indicates to me that this business wants to sneakily charge their subscribers and scam them out of money. When I called the customer service line they refused to assist me by refunding me the money. They cancelled my subscription for the next month and attempted to act like they had satisfied my request. When I asked what would happen with the money I already paid she advised me I would not be refunded. I expressed again that I did not want to continue the service but the representative then refused my request. I asked to speak to a supervisor and I was refused as well.

I signed up for the one month plan at the most expensive rate so that I wouldn't be billed for a monthly subscription. I would never have agreed to a subscription because the price was too high. There are other sites out there with better matching systems and lower prices. I didn't realize they had been billing my credit card for several months and when I realized and asked for a refund. No refunds ever! That's basically what the customer service rep said. Do not be scammed by this site! Do not sign up to pay anything. Go elsewhere.

Signed up and when I signed up I requested that they not automatically renew and debit my credit card. I spoke with someone at their office who walked me through the process online. Even though I did all of that, they ignored my request and took the $ and will not refund it. This has happened to five other people that I know. I do not recommend this site at all. I lasted a week. I had been contacted by 10 men and 8 of them were looking for money. I contacted Match and they did not really seem to care. They told me that I had to be careful. Their Canadian call centre is not in Canada. It is not even in North America. Needless to say that anytime I have contacted them, I can barely understand a word the person is saying. If you want to access your account online, there is an issue with getting to their full website from a desktop. That has been going on for three months. Perhaps the shadiest company I have ever dealt with. Stay away!

This site is a big problem. It has men on there are married, separated, or have a girlfriend. I am only looking at the women's part. This guy was dating a woman and he went out with me. He is a manager at the bedroom store in Bridgeton Missouri. His name is Ron ** from Maryland Heights MO. He took advantage of me and now, he is dating a woman and he is harassing me. So the moral of this story, is that Ron took advantage of a woman with a disability and now he is still on the site and I was asked to leave or forced to leave. I think that Match.com has their priorities screwed up. If he has a girlfriend why is he still on it? That is a big question. I can give proof that I have been disabled since I was 7 years old. Oh yeah they are affiliated with okcupid, chemistry, and many more. Match is the owner of all of them.

I tried Match.com on the advice of a friend. 1 out of 20 were real!!! I talked to my son about the weird e-mails and he suggested I look up the man's photo on google. Well none of the photos came up as having a match.com account!!! I e-mailed the men about this and guess what they were gone. I then read the reviews and the biggest problem besides being scammed was the auto billing... Thank god I used PayPal. They have an option to cancel auto payments. Please if you want to try these sites, google the picture and use PayPal!

So I check my credit card statement, and there are two charges from Match.com for a 3-month subscription. As anyone would do, I contacted my bank to dispute the 2nd charge. My Match.com is immediately shut down. When I try to contact Match.com, their "customer service" (and I use that term VERY loosely) told me that when anyone disputes a charge from Match.com, they immediately stop access to the owner's account. I was charged TWICE! They refused to let me access my account, even though I was only in the 1st month of my 3-month subscription. I have used Match.com before, but I am now thankfully going to use the many much better online dating options available. Please re-consider any memberships with this online product. I tried to dispute the second charge as well, since I did not receive the services I paid for, but they would not refund my membership.

BUYER BEWARE!!! MATCH IS AN UNETHICAL COMPANY WITH FRAUDULENT BUSINESS PRACTICES. DO NOT SUPPORT THEM WITH YOUR $$$. Tried to sign up through their site. It would not process my payment. I kept getting an error message. I tried several times, with a couple of payment choices - my credit card and PayPal (which is associated with a different email address but the SAME funding account and personal identification information. AND the email addresses are EXACTLY the same except for one is me.com and one is hotmail.com). It finally worked. I successfully purchased a 3-month subscription. Only to find later that evening that their faulty site had processed more than one payment and opened more than one profile under my name, using both email addresses and charging me hundreds of dollars!!!

Been on Match.com for 2 days and in that 2 days I received messages from different profiles but basically the same message. I blocked them and reported the email, but will anything be done about it? DOUBTFUL!!! As far as the rest of the site/service it's all BS. Once you pay you don't get any Likes, winks, interests and the ones you do get are from people you would never associate with!! It's a total waste of money. I used a rebate site so I got most of my money returned to me, so I didn't lose much. If this is the best dating site on the web (like their Ad says) I hate to see the worse!!

Match.com has an auto-renew process that can't be turned off. I turned it off last time they auto-renewed me back in December 2016, but it magically got turned back on again. I got an email 12-hours ago that I had been automatically renewed. I immediately contacted match.com where they politely told me to go F-myself. I was on the hook for another six months.

Took the time to populate my profile with a detailed editorial & 26 photos with family & friends from places around the world. I then began sending messages to numerous women I was interested in. I was surprised to find I was not getting any replies so, I did some research and found out that many of the profiles are from "Free members" whom do not receive the details of messages sent from "Paying members" like me and the free members cannot send messages. There is no way to determine which are free or which are paying members so you don't know whether they are receiving your messages and/or your contact information so they cannot reply. I contacted Match.com and they confirmed the above is correct but, they would not tell me what percentage of members were free and what percentage were paying members.

Lonely, someone suggested I try Match.com. I signed up for 3 months and was enticed into 6 months with a reduced rate. After creating my profile I was given 12 matches a day to review. Most often they were the same men with a few new ones thrown in for good measure I guess. After contacting a few, I found most were posing as eligible men and many were no longer members at all. Match does NOT remove a profile once a member has terminated their membership.

I signed up for one month. I didn't like the site. I felt like it was a scam and sure enough they just took $60.00 out of my account and refuse to refund it. Their courtesy to me was "we will close your account wow." MATCH.COM RIP OFF.