Match.com Reviews
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About Match.com
- Positive user experiences reported
- User-friendly interface
- Customer service issues reported
- Presence of fake profiles
Match.com Reviews
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Reviewed June 6, 2019
Almost all profiles that I planned to message turned out to have fake photos when I did a reverse lookup of them on Google Images. They were all from good-looking social media influencers with completely different names. Makes it impossible to know who's real, since the accounts are not tied to a Facebook account for example. Ended up not messaging anyone, because what's the point? Additionally, when signing up for a trial membership they will automatically convert it into a full membership that costs dozens of Euros per month. There's no email notifying you before this takes effect. Since I forgot about the website for several months, I ended up paying over €100 before I discovered this and cancelled my subscription. Was denied a refund despite not having logged in to the site during that period. Extremely dishonest and useless site.
Reviewed June 4, 2019
This site is completely scam for money. Most profile on there and non-subscribers. I message them, I got no reply. It's a waste of time. I think free site is better. I have spent 6 month on match.com but couldn't a real woman on there.
Reviewed June 4, 2019
I have met a man in this dating site thinking he is my soulmate. I realize he was a conman and tried to have intimate relationship to get something. Any women should do back checkup before you date. Lot of scammer and conman in this site.
Reviewed June 4, 2019
Joined Match.com thinking it was the way to put myself back out there after my divorce. Well I would class myself as a good looking bloke and going from the look of my ex wife I would know the type of woman I would go for. On Match however the woman are rude and stuck up their own ** and that’s if they are even real. Then no matter how much filtering you use you get some ugly mush who is 70 years old or just so ugly her face just keeps appearing on your profile so you have to block it to keep your sanity. I’ve paid for 6 months of this rubbish and so far Cannot even get a conversation because nobody is real. I’ve joined Tinder and within 2 days had conversations with a good few ladies already. If I could I’d get a refund from Match I would but I suppose I’ve got to live with it, they should change the name to Fugly Match.Com because it’s more appropriate!!
Reviewed June 1, 2019
I tried Match for 18 months. I am sorry it is nothing but a scam. Many of the links are dead ends and when I think I found someone, the conversations stop. Plus I am being billed for a premium membership when I signed up for a basic membership. Finally if my billing started in December 2017, why am I being already billed for another 6 months in May? It's not about wanting you to find your love. They just want your money.
Reviewed May 31, 2019
First looking through Match it seems to be a good place to go. Well organized, clean looking, thorough questions and so on. But to look at any matches you need to make a profile, this is free of course so easy enough. To message anyone you need to pay. Usually around $20 a month with a minimum of 3 months. Cool, made a profile, reviewed matches, found a few interesting ones and subscribed. That's why you get to find out that 90% of the profiles shown are non-subscribers. This means that not only can they not read and reply to your message, they don't even get notified of it. And sending a message is the only way to know someone isn't subscribed because Match won't let people state it in their profiles. So you want to cancel your subscription, easily done. But if you send a single message or view any of your likes while subscribed for even an hour you automatically lose all rights to a refund, no matter how much you paid for it.
All in all, a massive waste of money unless you're in your 40s or older since that seems to be the only people who pay for subscriptions. It's basically a massive catfish. You're better off saving your 70+ dollars and going on OkCupid for free. At least there you only have to put up with annoying messages that don't drain your account.
Reviewed May 31, 2019
After a really bad break up I decided to try Match.com. I was taking my time and slowly getting into the app. I hadn’t been on it in a couple weeks and I started getting emails saying guys were messaging me. When I logged into Match.com someone had hacked my account. There were pictures on the site that weren’t me! The hacker had liked and messaged guys I wouldn’t of messaged! When I called to try to cancel my account all they did was say they’d reset my password. It could still happen again. The men that the hacker liked and messaged were still on my account. It was humiliating. It would of been awkward to try to explain. I asked for it to be cancelled but they refused to refund my remaining time. This service is terrible. I’ll only use free site from now on because if your privacy is violated at least you can close your account without losing a bunch of money.
Reviewed May 27, 2019
If you're thinking about joining Match.com open up your wallet because the fee doesn't get you anything. You have to pay extra 4 bumps to the front of the line and for people to see you. I called up to complain and they gave me 1 free boost which cost $3 for one hour for people to see you. Told me to use it during peak times. I told them that's terrible. I'm paying for this service and now I have to pay extra. I knew they were not showing me everybody and not letting me be shown. The free sites are better, save your money.
Reviewed May 25, 2019
This was pathetic. I thought I was going on Match.com to find a suitable woman, which I thought I did. Guess what? The woman I thought I found turned out to be a Ghanaian scammer who stole photos of an actual US Marine. It was bad enough that I got no luck on Match.com with real women, but for Match.com to allow this fake profile to go through the cracks was unacceptable. Their failure to monitor the fake profile cost me about $100000, which I am now stuck for the next seven years. Never once did Match.com advise me of the warnings about the dangers of online dating, and being new to the dating scene, Match.com never looked out for my interests.
Reviewed May 21, 2019
Match.com is plagued with issues. I don’t know where the real relationships come from, but all I’ve had is one man after another wanting sex. It’s just a hookup site. Nothing else. Women need to be very careful. Even the “good guys” are wolves in sheep’s clothing. Site should be shut down permanently.
Reviewed May 21, 2019
I installed the app yesterday, thought to give it a go as I heard it is one of the most popular apps out there. Within minutes after full registration I realized that you can only read/reply to messages if you pay for membership. I naively paid for 6 month membership as it was on 'offer', ended up paying £60 just to read the messages.
I have used the app on and off for a few hours and I have truly been scammed. All the messages are from people abroad, in broken english. Some accounts look totally fake. I have been bombarded with winks and favorites, but again, these are men hundreds of miles away and some 20+ years older than me. I have NO control as a young woman who sees my profile and who contacts me. There is no filter to contact despite paying a hefty membership fee. I have to pay £10 per month extra just to hide my profile from scammers and creepos on the app?!
Basically I am scared to use the app just looking at some of the messages I am receiving and as I have no control over who is viewing my profile and contacting me. No wonder apps like Bumble are becoming popular with young women because Match.com DOES NOT CARE and will not provide any privacy or security despite charging membership fee.
Reviewed May 16, 2019
I went to Match.com's site really just to browse. But they have you create a profile even just to search. So I created a profile, did a search and saw some interesting potential matches. I considered purchasing a membership but wanted to think about it. So I typed a brief description that literally just said that I was interested in dating and a possible long term relationship with a charming male. I logged out, and when I tried to log in later to purchase a membership, I received a message that my "account" was suspended due to violation of company policies. Lol!
Obviously a mistake on their part. I sent customer service an email and they responded "Due to our terms of use, your Match account has been terminated. Due to privacy practices we cannot disclose specifics.." Had I purchased a membership they would've cheated me out of my money. Consumers beware! I've also read complaints about other online dating sites and apparently there's some systematic problem with these sites in general that cause member accounts to be deleted without proper cause, and then the sites refuse to fix the problem or give refunds. I wouldn't be surprised in class action lawsuits start to appear in the future.
Reviewed May 11, 2019
I was in touch with two guys. The first one was ready to get my bank account so he could send me millions of dollars in VW stock his ailing mother in Germany gave him, sure. The second was all lovey dovey until he asked me for a $700 loan. Oh he promises to pay me back. Well to hell with Match, buyer beware. I would give zero stars if it would let me.
Reviewed May 8, 2019
It's been a while but I will never use Match or any of its spin offs. Like the worst dating sites in the world they send fake messages from fake profiles to get men to buy in and sign up. Keeps the finds coming in. You can try to reach real women but there are so many men good luck ever getting a response. Online dating guarantees frustration, mismatches and lost money and time. A person is better off doing volunteer work where you can run into real people. They should call it MisMatch.
Reviewed May 7, 2019
I noticed I was getting a lot of solicitation phone calls after I joined Match. They do not keep your phone # private. Also noticed they have fake members. Too many add on charges of $10.00 that should be included in the membership price. I complained but they would not refund my money, because I messaged a member - who was fake!
Reviewed May 6, 2019
This site has blocked my profile after one woman decided to harass me incessantly. She even threatened to harass me to the end of the world. I filed a complaint with the police after she stalked me. Now my Match account is blocked without recourse. I was a member of Match off and on since 2004 with two long term relationships for most of that time. Match is horrible in their investigations and there is no recourse at all to get my profile, or log on. Very definitely a bad company to deal with. All I can do is try to get my money back thru the credit card company. Does anyone have any suggestions?
Reviewed May 5, 2019
Site is filled with fake or inactive profiles. I've had more responses from eHarmony (surprisingly) using basically the same profile/pictures. You message away only to see something was "delivered" to a supposedly "active" profile, and they never even view yours in return! I understand some people get overwhelmed with things, or some may be free members, but if someone messaged you, you would at least see who it was, anyone can view profiles!
Reviewed May 3, 2019
I signed up for Match.com and paid membership for it for 3 months. All I get is a bunch of off-shore oil drilling contractor guys contacting me. They all have the same profile and manners. Undoubtedly, they are all scams. Fortunately, I never got too far with them. They speak all kinds of nice words. What's amazing is that they are all off-shoring drilling guys. I suppose that is the best way to hide your identity being a moving target. Match.com must sub-contract its website to a third party. It seems pretty disconnected from the US website service. They would do me a great service by refunding me all the money I spent. They are just horrible. Really bad!
Reviewed April 30, 2019
On March 18, 2019, after having a free account for several months, and being offered many promotional pricing offers, I finally joined Match. I paid $44.83 for three months for a Basic membership. I was receiving many likes and was contacted by many members and I responded to some of them. About 5 weeks after I joined on the week of April 22, 2019. I tried to add some pictures from my Facebook account. The next day I noticed I had a note from Match saying that I had to contact them by phone. I contacted them within 48 hours and was told that my account had been cancelled and that my money had been returned.
I asked why that had been done and was told I would receive a email within 2 days explaining the situation. I was furious. I had a date planned and I had no way to contact my date and tell him I was locked out. I did not get an email from Match until about 4 days later. On Monday, April 29 I got this message: "Unfortunately, it looks like your account may have been inadvertently disabled because of a technical error. I'm sorry that this happened. I've checked the issue and restored access to your account. To re-subscribe, choose the package you want and click on Continue. The next screen offers Premium Features if you haven’t selected a package that includes them. Select what you want and click Continue. Next, you’ll see your total charges on the right under Review your Subscription. Fill in the form on the left with your info. Make sure to review the auto-renewal policy, and then click Subscribe Now. You’re done!"
I checked the prices that were currently available and nothing matched the rate that I had previously had. I would have had two months (minus 1 week) for my original deal. I wrote them and told them I wanted my original deal, which I had paid for and been using. They refused to match that rate or give me a free month. I feel like the victim of a bait and switch scam. I plan to report them to the Better Business Bureau. Donna **.
Reviewed April 29, 2019
I'm sympathetic to all these people having a bad experience on Match, but I can't relate to any of it. I've been on the site off and on for years and never had a problem. Women write me, I write them, we exchanged numbers, and I go on dates. From my perspective, it works exactly the way a dating site is supposed to.
Reviewed April 28, 2019
It's a standard dating app like most others, although this one is costly and it's loaded with ads on every page you can imagine, including in-app add-ons.
You can upload pictures of yourself.
You can write a description of yourself.
You can indirectly see who has viewed your profile.
You can view, reply to, and initiate messages to other people.
There does not appear to be many bots, or fake profiles designed by those with a vested interest in making the site appear to be more successful or attractive than it is.
You can search for potential matches and include filters like body type, radius, religion, etc.
The Bad:Ads are everywhere! Literally almost every single page you can be on. Not static ones that you can kind of dismiss, but dynamic, moving around distracting you ads. Most of the ads in your visual space are for their associates, other companies they have business agreements with. The remaining ads are to grant you access to features that most consumers would assume their monthly subscription cost would cover.
The search tool defaults to displaying profiles based on how much those profiles have paid the website, called "match picks" as opposed to common interests, distance, age, or other parameters people are concerned with. Basically if you pay to use match, you still need to keep paying if you want others to see your profile. Furthermore they don't tell you this, so you only really find out after losing money with them. Although searches will always default to showing profiles who spent extra money with this site, you can manually change it, and you'll have to do it every single time, to a more beneficial sorting display like distance, or activity date, through a non-intuitive icon as opposed to clear text.
If you like to use a phone to go online, the experience is even worse. Every time you go to sign on it will prompt you to download their app complete with even more advertisements. You have to manually X out of it, and again, and again, to get to the home page.
You can see that someone had viewed your profile on almost any screen, which is a good thing, however to see who they were you'll need no fewer than 3 clicks, and dodge no fewer than 3 other advertisements and scroll past their "boost" option to purchase, which is how a person can temporarily manipulate the default sorting display (match picks) to have a shot of showing up in front of other people.
This last "bad" thing about Match is more about the business than the product itself. It has a track record of buying out competitors that have the same features, but without a cost for users, and then making that former competitor much worse, driving former users to their own paid, and chocked full of advertisements, site.
Bottom line, it's not totally useless, but if you like advertisements dominating every screen, and and want to lose money without really knowing where it's going, you'll love this app. Otherwise stay away.
Reviewed April 27, 2019
I was a Match.com member and I completed my guarantee period which entitled me to a free six month extension of my membership. Match.com charged my card anyway. I disputed the charge with my bank and Match.com took action! They closed my account, blocked me and banned me forever. They refunded the charge, but I lost my free six month service extension. All I wanted to do was prevent Match.com from illegally stealing my money. The facts speak for themselves. There aren't enough adjectives to describe how incompetent and deceitful they are!
Reviewed April 18, 2019
My husband and I met on Match in 2016. A friend recently confronted me with her daily match. It was my husband. His username was different from when we met in 2016 and it showed active. When we got married it was hidden and he claimed he deleted. So I confronted him because I'm thinking wth...cheater. He claims he has not paid for it since 2016, which on the email account he claimed they verified that. He claims he had no idea it wasn't deleted and that Match.com is the one that changed his price username without him knowing anything. Now in my heart I feel my husband is really full of it. But just to make consumers aware this happen and I will be leaving him.
Reviewed April 18, 2019
Towards the end of March 2019, I received a flattering offer from Match and purchased a 6 month subscription for $60 USD. All that elapsed between then and now (April 17, 2019) is as follows. Filled out my profile, which is very extensive. The bio section must be approved by a match rep. I wrote mine and tweaked it a few times but essentially the premise is the same. I filled out my profile in all senses of the word. I even had three pictures up. I was very specific about what I was seeking. What I noticed is the site doesn't follow any specific algorithms and instead, does the opposite of what you ask for. If you're looking for men between the ages of 35-41, you might get a few hits but majority are older and don't fit the criteria of what you want. Think more along the lines of creeps, angry and hostile men, narcissists, predators, etc.
The main profile picture has to reveal your face in order to be approved. Other photos can be anything as long as it's a representation of you. But, who's really going to know what's a representation of you when loads of people on the site aren't who they say they are. (Plenty of catfishing). Having been inundated by messages, several of those were off-putting to say the least. I'm still learning how to use the site and at this point, was now in contact with another user. While communicating with this person, my account gets frozen. I'm unable to access my account for a week and unable to get a hold of customer service for the days following upon discovery. When I do reach out to CR again, Carlos helps me figure out what's up. He tells me, someone had tried to access my account and has sent messages from my account! To maintain the integrity of my profile, I should reset my password, which I did.
Not even a few days pass by and I try to sign back into my account, but learn that yet again I am blocked! After multiple attempts at logging in and failing, I contact Match by email and by phone numerous times without any response until Apr 16. Then I receive an email from Sandee, vague as ever, telling me that this will be the last correspondence between us. Um, ok. Meanwhile here I am not knowing what is going on and why this is even happening, again! So, I call customer service for the tenth time and speak to Melvin. Melvin tells me that because I deleted my photos and hid my profile, it was flagged by security and the matter will need to be taken up with corporate!
Since I was communicating with an individual from Match and receiving weird messages from others, I decided to remove my photos (it made me feel uneasy knowing what was said by a user) and hid my profile because I was getting to know someone offline at this point. Melvin asked if I reported anything and I said no because this is what happens on sites. It gets better. I get numerous messages beforehand telling me that of all the profiles people have come across, mine is actually well thought-out and filled out accordingly. Many profiles have many photos up and no information while very few have information up and few pics. So in my case, for someone whom is actually interested in a long-term commitment I'm getting flagged on a continuous basis!
I explained to Melvin what my experiences thus far have been like since he told me verbatim that Match is a service intended for long-term commitment and not just a dinner and hook up. I find this to be so ironic, given the amount of people on the site who aren't actually seeking a long-term anything and are more keen on hooking up even if they pretend they're not. What led to deleting my photos was a comment made by a user, "looking at your lips and imagining what they can do" while being sexually explicit in a message! Yet I'm the one whose account is terminated and supposedly overreacting by deleting my photos. The whole situation is absurd. People who are genuinely looking for a connection get treated like this. Something is very wrong. My Match account was terminated without explanation or a conversation on Apr 17th.
Reviewed April 16, 2019
I think they recruit ladies to send out messages/likes to males so that males would be motivated to pay membership. So if you report to Match about those seemingly fake lady profiles they will obviously do nothing. This is simply to boost their revenues.
Reviewed April 14, 2019
I was on this site 17 years ago and it was pretty straightforward. After breaking up two years ago I thought I would try it again. Now it is extremely difficult to navigate, you can’t search by name, you can’t hit the back button to check who searched in reverse order, at least half the people who are supposedly like me really aren’t. There’s a very high percentage of scams and they’re easy to spot. Beautiful women who look like they’re 35 claiming to be 50 or 60 from all over the country. I contacted 30 women and none have even acknowledged my time. My profile was hacked into with some other guy trying to put his pictures in my profile. A waste of time.
Reviewed April 12, 2019
I signed up for 3 months, and after about 2 months I knew I didn't want to continue with the service so in order to NOT have the service renew, I canceled through their website and got the cancellation email. The next month they charged my credit card anyway for another 3 months. I called them and told them that I had canceled and gave them the date so they said they would refund my money. Once again, I got the refund email, but they only refunded part of the charge. I got in touch with them once again but they refused to refund the full amount. Don't use this service unless you want your card to be wrongfully charged.
Reviewed April 12, 2019
On the night of April 10th 2019 I subscribed to Match, paid subscription cost. By mid morning April 11th 2019 my account was blocked without warning or cause. I followed all the rules and guidelines imposed by Match in reference to pics, profiles, and messages. None of the guidelines were violated. I reached out to customer support whom presenting a strong dialect which made communication very difficult. None of my concerns were addressed and the agent continued to repeat the script over and over. I asked to speak with a supervisor. Was placed on hold and informed by agent that supervisor would not take the call due to the fact that her department could not assist me. I would have to wait up to 48 hrs for the right department to contact me via email. Upon reading the reviews this is a very common practice displayed by Match on a daily basis. How can we shed more light and get resolution?
Reviewed April 11, 2019
My credit card was hacked with multiple fraudulent charges, shortly after paying for Match.com. I do not use my credit card at restaurants, gas stations, and do very minimal online purchasing. The last online purchase was done two months earlier. Other complaints about Match.com's securing of credit cards and accounts have also appeared in other reviews. Beware. Thankfully, the fraud department at my institution immediately caught the multiple fraudulent charges and shut down my card. A horrible inconvenience and certainly better account protection needs to be implemented by Match.com.
Reviewed April 9, 2019
I’ve been a member for a while. Today, Match sent me a new email, review the new member profile it said. Ha ha. I was 20 years younger, a bit uglier if that is possible, and other changes. I went to log in. When you log in, you must pick the cars and fire hydrants, busses and crosswalks, to see and change your profile. BUT, then your new profile cannot be changed. And, when you try to get help, be prepared for... another joke. Match has great profiles online but, you can see them without joining, do yourself a favor and look elsewhere. Find a site without busses, crosswalks, and hydrants.
Reviewed April 6, 2019
Hit my credit two months after I canceled. Won't give me a full refund even though I cancelled over two months ago. Logged back in to ensure cancelled account and it was uncanceled again even though I have cancelled confirmation numbers. Email support claiming I didn't cancel even though I have a confirmation number!
Reviewed April 6, 2019
Match.com is an online dating site that gives you a lot of flexibility in choosing who you contact and a wide search criteria. I met my wife of 7 years on Match. I feel that I was too old for the bar scene, and the nature of my job made it difficult, if not impossible to meet someone to develop a relationship at work. I've used other dating sites, and they tend to be more prohibitive to pare down the type of person you are interested in, you have to answer a litany of screening questions, etc.
Match.com does have its share of people looking to scam, hook-ups, liars, cheaters, etc., but a conversation or two and/or a quick meet-up for coffee or a drink can usually uncover those who are there for their own selfish reasons. Like anything else in life, timing and luck play a role, but for those who are looking to meet people for a potential relationship, Match.com is a option that can bring you in to contact to a potential partner you would never have the opportunity to meet otherwise. Not only did I meet my wife on Match.com, but previous to that, I had a date that didn't work out romantically, but we ended up becoming good friends to this day, and I recently went to her wedding.
Reviewed April 4, 2019
I paid for a subscription. Sent a few messages but barely got any responses. Chatted with potential guy and as soon as we decided to meet, I could no longer contact them. I’m a ** woman but got so many matches with people who clearly specified their preference in other ethnicities. The others I got matched with seem to be separated, even though I had not selected ‘separated’ as a likable option. A complete waste of time especially when you’re thinking of giving, only to get a new message, and the same thing happens.
Reviewed April 2, 2019
I believe these sites shadow block your messages so you will pay more $ for perks. Think about it. They want to make $. They dont want you on there for week and then find someone then cancel your subscriptions. Wake up people. These sites are big corporation/ government run. I even asked 50 girls to reply not interested if they didnt respond to my first message. Not 1 did! Am I the only one that thinks this is highly suspicious. I also am not fat and an attractive guy. I also send very polite messages. No vulgar pics either. These sites are trying to separate us! It is evil! God bless.
Reviewed March 31, 2019
Joined a while back, never any matches in my area, and noticed a HUGE influx of SPAM emails. Almost all of which were dating related, ** women wanting to meet, sexy singles, etc. Deleted my account and after maybe 4-6 months the amount of SPAM finally dropped down from 40 a day to maybe 1 or 2. Been about a year since I tried Match.com, and on average I get maybe 5 junk emails a day, mostly cheap meds or mortgages, etc. Last week, tried to rejoin but couldn't. Said email address in use. Tried the 'forgot password' link and never got an email to reset with. Within the hour, I had 60 SPAM email in my Hotmail account, and again, all were ** women, dating, cheating housewives, etc. Been a week and still getting 40-60 of these in my email a day. Tell me that's a coincidence? Obviously entering in your email address on Match.com triggers something because now I'm stuck clearing my SPAM folder constantly, same as last time I joined.
Reviewed March 30, 2019
I had closed my account but unknown to me they upgraded my subscription and continued charging me 6 monthly payments for a year. I have emailed them because it is the weekend and their customer service dept is not open! How dare they I am furious I have not used it for a year because I had cancelled it I thought. Can anyone tell me what is the regulatory body that I complain to because I am not expecting them to refund me voluntarily. They owe me £350.00 that I knew nothing about.
Reviewed March 27, 2019
Match.com is SCAM! I have registered and paid with my credit card. I got access to use the dating site and after 3 days my account was blocked without any information why. I have sent 4 messages to customer service to explain and to deblock my account but I never got an answer. I registered again with another user name, paid again, and again. After a few days my account was blocked without any reason. Match.com is one big scam, never register on there as it's wasting your money and time.
Reviewed March 26, 2019
First, when I try to respond on their feedback pop-up, it always puts on more stars than I want and quickly disappears. Second, if I put in no one ever responds, even to say not interested. Then within a week I get someone I might be interested in, they talk one night or day and then disappear from site. Talk about company set-up. Third, I believe Match controls too much trying to get me to extend subscription.
Fourth, the only people I get are ones that wanting sex or talk sex, or scammers wanting money. Or instant "I'm in love with you but don't want to meet", ha! Fourth, I checked subscription end date on my profile, it says I signed up in Dec and have 6 months. Several days later I get charged for auto renewal in March? I call for refund and they only give me $110 versus full $131. And it's only been a couple days since charge. They say I'm good through April 21. I guarantee I will have responses enough to try to get me to resign up. Do you really want to do business with a company like this? Not worth it. Save your money and go out and meet someone.
Reviewed March 24, 2019
I signed up for a year not realizing that it was going to charge me all at once, which I definitely can’t afford. The only people I’m being matched with are so far out of my age range that it’s uncomfortable (some close to being old enough to be my grandfather — I’m 25 for reference). I sent an email explaining my dissatisfaction & requested a refund. Waiting to see what they say. If they initially refuse, I’ll fight like hell to get my money back.
Reviewed March 22, 2019
The problem with Match.com is that much like every other dating site out there it's let down by the users. It's full of Judgemental people who are only looking for someone who is perfect and Ghosters who stop responding when you start to arrange to meet. It's a humongous waste of time and money. I would only recommend match if you look like Brad Pitt or something similar as that is your only chance of getting a response. You'd be better off using any other free dating site where exactly the same thing happens but you don't have to pay a premium to be blocked or ignored.
Reviewed March 21, 2019
These people are thieves and first class cons. They show your profile to everyone and even give you fake likes and interests to get you to pay up. Once you're subscribed, they hide your profile or limit its exposure. Access to my account was blocked after a week for no reason. I had not broken any rules nor posted anything provocative, distasteful or illegal. You can have access blocked to your account for no reason and because you checked off the user agreement, you're out of your money. Never experienced such shenanigans on any other platform. You literally have to subpoena them to reveal the reason why they blocked your access. Prospective users: BE WARNED.
Reviewed March 21, 2019
Hi, I opened an account on Match.com, followed the instructions, uploaded a (nice) picture as requested, didn't take the time to write a text, figuring I had to think it over and would do it later. The next day, when I tried logging on, I got a message that my account was blocked and to contact customer service which I did. Here is their response: "Your Match account has been terminated. Due to our privacy practices, we cannot disclose specifics about any Match account, including your own." So, they refuse to tell me the reason why they terminated my own account. I say, don't bother with that site, look elsewhere.
Reviewed March 20, 2019
This company does not deserve any stars. You pay three months in advance and get nothing for it. They say you can contact other people - you can't. They send you possible matches and they're far from being matches. It's pathetic waste of time and money.
Reviewed March 19, 2019
My wife tried getting this for her brother who lives in Columbia. They took all the info. He tried accessing it and couldn't because it's US only then they tried saying couldn't find any charges, contact the bank. I called them from the bank. They wanted a 23 digit number that they claimed would fix the problem instead of doing what I was told by Denny. They had to forward to another dept as they had no phone. Evidentially all they did was forward the issue and didn't even included the info they were suppose to so buyer beware. Don't use them. They will rip you off.
Reviewed March 18, 2019
BEWARE! I paid for three months in advance. My Match profile froze and could not be fixed or edited. Match suggested allowing them to delete my profile and then I could put up a new one and they would credit the remaining balance of my payment to the new account. I tried repeatedly to resubscribe but was refused over and over. When I spoke to customer service they could not find the problem but insisted they could keep the balance of my payment because I authorized their deletion of my profile, even though it was their suggestion. I would never recommend this horrible dating service to anyone.
Reviewed March 16, 2019
Shortly after a woman I'd messaged responded with a request for a chat to which I'd responded accordingly, her account was blocked for reasons unknown. I repeatedly discussed the matter with customer service, only to be told that there was "nothing we can do." A block as a block, and company policy — on pain of the reps being fired — prevented them from simply letting the woman know that because the block had happened AFTER we'd connected as described above, they would at least give her my contact info (phone number and email address) and let her decide what to do with it. With nothing to lose from doing so and everything to gain — the woman, myself, and Match.com — "company policy" could not be "violated," period. Which is to say that this "matchmaking" company couldn't lift a finger to further its own reason for being, its employees too frozen in fear to do their jobs. Disgusting.
Reviewed March 14, 2019
I've been on Match.com for two different stretches. I did connect on two separate occasions with dates that evolved into short term relationships. However I would not recommend this site to anyone unless they understand how the site "works". Match has recently made some changes in the appearance of profiles that makes it far less transparent as to whether or not the profile is "active" - meaning has a live subscription and can respond to emails etc. In my first subscription (3 month period) about a year and half ago, it would say next to a profile primary picture "active". Sometime in the last year, they changed this to a dot that becomes partially colored or fully shaded according to how recently the person signed on.
What I've figured out is that the person may be signing on to peruse pictures (or because they got emails from Match that they have "likes") but that doesn't mean they have an active subscription and can actually see your email or reply. I know this because in my last subscription I signed up for "read receipts". Most of my emails are never read, which tells me the users are inactive. (You might think that sounds vain on my part LOL but I think even if people aren't interested, they at least open the inbox and read the communication - don't you?)
In the last month, Match.com also deleted the "income" section from their profiles. There was no announcement or discussion or explanation. If you read dating articles from Psychology Today, Forbes, etc - these articles note that showing income, for those who want to display/discuss it - is generally seen as a favorable bullet point for user consideration.
Match.com is not for the faint of heart, especially for the pool of us 50+ users. People lie about their ages in their profiles, put up pictures that are not recent and the pool of active users is much smaller than is projected. It is normal for someone who is serious about using the platform to have many many non-responses to emails and smiles and likes. If you chose to use it, you should put it in the context of "just a tool" to meet people and remind yourself that nothing on the site is "personal". You should also wait for specials and sales to get discounting prices. Highly recommend the read email receipts so you know when emails go unanswered, that it's not that the person isn't interested... they aren't even "home".
Reviewed March 11, 2019
Signed up for Match.com because I thought paying for a matching service would yield results. I was wrong. In the months I was active, I sent messages to 200 profiles and received three responses. I did get one date from someone who was not looking for a relationship. Based upon my experience, I cannot recommend Match.com.
Reviewed March 6, 2019
I only signed up for three months. I'm a very nice looking woman and had a good profile. Several times I went to edit my profile and did it, but, NEVER did the changes take place. The pictures and profiles that they "matched" me with were so wrong. This was my second experience with dating sites. I believe that for the most part they are a scam to line someone's pockets. I have discontinued my service after the three months. Have received confirmation of this, with confirmation number and the date my subscription ends. I think I'll just go back to the old fashion way.

Reviewed Feb. 26, 2019
This site is crap. Have been on and off of it and it is not what they say it is. In my opinion they say you will but I let my subscription run out and now it says I have several likes. That's BS. Oh now that I can't send messages it says I have some. Yeah OK. Total farce this site is. Not ever using it again and I hope you never do either. Trust me it's total crap!!!
Reviewed Feb. 26, 2019
I signed up for a new membership to Match.com and paid the fee. I had access for a couple of hours, during which time I sent several short and innocuous "hello, nice profile, would you like to chat?" type emails. My profile was very generic and in no way provocative or offensive. I logged off for several hours, then when tried to log back in, only to get a message that I was blocked from my account without explanation.
I sent an email to customer service (ha, what a misnomer) to ask why. It took over 24 hours to receive a response, which simply said: "Please know that due to our Terms of Use, your Match account has been terminated. We believe this action to be in the best interest of our member community." I am a mature, upstanding member of my community, have a high level, professional position that requires a 10 year FBI background check and have been a teacher at my congregation. IN NO WAY did I do anything offensive or even close to anything violating the Terms of Use. I don't know if my account was hacked and misused by some miscreant and I guess I will never know because Match.com will not give me a reason. Inexcusable. CAVEAT EMPTOR! There are too many choices in the market to give your hard earned money to this outfit.
Reviewed Feb. 25, 2019
I subscribed to Match.com in 2013. Back then the subscription was cheaper, maybe as expected when taking into account inflation, but more importantly you got dates. I got one a week for a while. I then left and decided to rejoin last year in 2018. I've been signed up for other six months but didn't manage to get one date in this time. I let my subscription expire about one week ago to sign on this evening and found seventeen people favorite me and two winks. I got an average of two favorites a month when I subscribed to their overpriced service but why I am now getting so much attention from all of those women. Especially in just one week after I stopped my subscription.
I am wondering whether these are genuine profiles or are fake profiles which were put on by Match.com or is your profile put at the top of pile so it attracts more views and interest from people. Either way I am without doubt it's an attempt for Match.com to insight you back into subscribing. Like I previous said it's shady business practices! There must be people who do find the love of their life on this website. But for me it has been a complete waste of time and money. Thanks Match.com!
Reviewed Feb. 19, 2019
I contacted Match.com customer service asking why there were a bunch of Likes sent from my account to a dozen women I had not reviewed or intended to indicate interest in. And the website offers no way of deleting Likes that Match.com sends to people without your consent. Match replied saying that the first batch of Matches you receive are automatically sent Likes if you don't Like or Skip them immediately. That ticked me off. But I went ahead and used the service for two of the three months I paid for. Then I noticed that it wasn't just the first group of Matches they send. Match continued to send fake Likes indiscriminately the entire time. I sent another email to support and this time I wasn't passive about it. I told them to stop sending fake likes from my account.
I also told them they are messing with the wrong guy and that I will pursue it with press and consumer affairs etc. They responded by blocking my account...and effectively stealing a month’s worth of the service payment in the process. Here's my issue among many... If I know they are sending fake Likes from my account, how am I supposed to respond to Likes I receive? Match may be the largest, but they are still a scam, just like the rest of them. So Match...as promised, my first effort toward exposing your thieving and scamming. More to follow.
Reviewed Feb. 17, 2019
Okay. Admittedly there are less scammers on Match than POF or other sites because you have to pay. BUT, there are also way less matches, especially viable matches. They do not honor 6 month guarantee so do not purchase 6 month plan thinking they will actually honor it. Two separate occasions they denied their guarantee to me. First time was because I hid my profile for 1 week out of 6 months. Ok, fine. The second 6 months I purchased I made sure I followed every rule and they would not honor it saying it was not within 1st 6 months. It says nothing in guidelines about not being first 6 months, regardless I never even received in the 1st 6 months. Spoke with customer service and a supervisor which got me nowhere. Extremely poor customer service. I am 44 and would get likes all the time from 60 and 70 yr old men. Don't waste your money!
Reviewed Feb. 13, 2019
Female scammer asking for money named Kathy then tells me her name is Angela ** and that she is moving from Texas to Kansas. I corresponded to for 4 days saying she was in China and she needed 500 for iTunes card to be able to text me and several days later she said she owned an antique business with a warehouse in Florida and that she needed 8300 to purchase antiques in China!!! She gave a website to check out and I looked at the items that were on the site which looked really nice I then said no and that she was looking for money and what an awful thing that was value money over friendship.
Reviewed Feb. 13, 2019
Within a three month period, only four people responded to my messages. There is absolutely no reason why only four people out of eighty plus people never took an interest... Especially since I'm pleasant, I'm not ugly, and I'm not weird. The individuals that did respond were either ugly, weird, too old, or failed to meet the commonality criteria. Why does anyone even bother paying money to meet someone if they aren't willing to talk? In short, for anyone that might be suicide-prone, do not try Match.com because the neglect and isolation will only lead to an increase of suicide attempts. Match.com is a murderer.
Reviewed Feb. 11, 2019
A lot of fakes and scammers. I received a nasty email from them saying they don’t support married people or people in relationships then they gave me a copy of the user agreement. I am not married or in a relationship! When I called customer service the lady barely speaks English and proceeded to tell me that I had to contact corporate about my issue then hangs up!!! Meanwhile they deleted my account but continue to charge me!!??
Reviewed Feb. 4, 2019
This assessment is based on my experience as a customer of Match.com for over 5 years intermittently. Before posting this review online here, I approached their Customer Services Team and had several correspondences with them. The conclusions are as follows: The person who replied to my inquiries each time refused to give me his surname, stating that he was 'one of the Customer care advisor on Match.com' but 'unable to give me his surname.' He refused to send or advise me of the Internal Complaints Procedure, before -as I said to him- resorting to Third Parties.
Match.com did not advise me of any automatic renewal of my membership. I paid £4.99 for a one-month subscription, then £39.99 was taken out of my bank account. I became aware of it on time in the beginning of their so-called renewal period (next month), deleted my profile and terminated my membership with them. The services (of usage) Luke referred to happened without my prior knowledge of automatic renewal
Additionally, the service I received during my subscription in early 2019 fell below and hence failed to satisfy the Trading Standards (contrary to the promises made on the online platforms by Match.com). According to a similar complaint: 'No doubt some people do hook up on Match but by and large I don't think that is the norm for their users and the way users are treated by Match is a despicable, and they are completely overcharged'. This provides further incentive to my argument that I would IN NO WAY be willing nor expected to pay £39.99 more (i.e. £35.00 extra). This is considerably higher than the one-month-only subscription upon our agreement for my membership subscription. They could equally and alternatively have deleted my account, instead. I NEVER ASKED FOR MY SUBSCRIPTION TO BE RENEWED IN THE FIRST PLACE.
As is the case with similar experiences and disappointments, what the company is practicing consistently as a business policy is a deliberate ploy by the owners of Match.com to make it is as difficult as possible to cancel their overpriced subscription. After googling this issue with Match.com you find that they also are guilty of continuing payments even when people have somehow managed to contact the Customer Services and asked them to stop taking payments'. I am now pursuing my case via the third parties, as I promised. This is including the Financial Ombudsman and shall also do so with further online reviews. I hope this is helpful.
Reviewed Jan. 29, 2019
Honestly, Match is better than POF or Cupid. By having paid members, there are less people looking to hook up or post dirty offensive emails or nasty pictures to women users. On all these dating sites we have scammers, game players, and married people. I don't think Match.com has any more bad stuff than POF. The problem is this... Being a modern-day middle age woman with no grey hair yet and fit body and college degrees trying to date men within 5 years my age up or down (my age) when these men want young girls, it makes it hard to date!!! We live in a society where everyone is so critical of one another and we have chip on our shoulders. I think some men need a therapist more than they need a girlfriend or wife.
Most guys today do not want to put any effort into dating a good woman or driving 50 miles for a date. This is not Match.com fault. It is a character flaw on that consumer of Match.com. I am not protecting Match.com However, I think other users are spot on with another issue. We have paying members and the ones who do not pay in our matches. I think Match should go back to their OLD FORMAT from 2 years ago of letting paying members KNOW who is a paid member and who is not. Most people looking for a serious relationship will be paying members and don't want to fuss with non paying members who cannot afford a membership.
From my past experience on Match.com, non paying members are not serious about finding love. At best I'd give Match 3 stars and I have been a user of Match off and on past 5 years. I met some great people and had some awesome dates from Match.com. I have not met anyone yet where there is a spark. That is not Match.com fault. I do think Match could do better job keeping scammers out and anyone discussing money figures on profiles or messages back forth should be banned or have customer service give them a warning.
As a combat war veteran, I wish Match.com would have a dating site for war veterans. I am 50 years old active, attractive but not in the workforce due to issues from Iraq war. I wish ya'll had a site just for us. I still think of all the date sites match is still the best. I just am taking a break from online dating and going to try to get out more to meet people face to face. I think it is good to switch it up.
Reviewed Jan. 26, 2019
Tried this site and being a professional man of South Asian descent, majority of the woman are closed minded. The profiles are duplicates and there are a lot of spammers on this site. When your membership is about to end you start getting emails from members to try to get you to continue on the site so that you can renew your membership. Clearly these messages are sent by the company who set up these profiles. For the life of me I couldn't even get any dates on this site and I am educated, had great pictures and am a good hearted person. Stay away from this site from my opinion, especially if you are a visible minority. The site is not a good quality site. You are better off asking people on dates off the street. The company lacks customer service. They don't respond to messages or inquiries.
Reviewed Jan. 25, 2019
Match is the go-to for people who don't know a lot about online dating and haven't bothered to keep up on mobile-app-based dating. There's nothing wrong with that or the people on Match. The problem is major technical regressions on Match and straight-up incompetence. For a while they had removed the "favoriting" function... so you couldn't save interesting profiles. WTF? That has been fixed, but now you have the opposite problem: There's no way to REMOVE people from your favorites, even if their profile no longer exists. Match handled "favorites" perfectly well 10 years ago! How do you mess up such a simple feature EVER, let alone now?
Reviewed Jan. 25, 2019
Simply put Match.com is a scam. Make no mistake, their only goal is to get as much money out of you as possible selling the dream of finding your soulmate online. Their advertisements are good at drawing you in, but once you are in you are on your own. They try to sell so many extras to "boost" your chances, but they are nothing more than gimmicks to get even more money out of you.
Meeting people on this site is next to impossible. If you are a guy under 6 feet then don't bother at all. Most of the women on this site only want men who are 6 feet plus. Even the women who do claim they don't mind under 6 feet won't respond to your messages. What's even more of a joke is the women who do message you go ghost when you respond back. This leads me to believe that many of the profiles on this site are fake; possibly created by Match employees themselves.
If this wasn't bad enough, their "daily matches" are often filled with women who don't like people of your ethnicity, too far away from you, or too young/old. I fell for the scam when I should have known better. I've already have my account set up for cancellation and am prepared to change my credit card number right before my account expires, so they won't still continue to charge me (another one of their scams). Their guarantee is a complete joke once you read the details. Stay FAR FAR away from this site.
Reviewed Jan. 24, 2019
I signed up for a trial. I never received a confirmation email confirming what subscription I had signed up for, how many months it was for, if an auto-renewal would happen, and where I could locate the terms and conditions on how to cancel the membership. It lapsed without an email stating they would be drafting money from my account. After finding the terms and conditions buried on their website, they use very unethical language in order to keep your money - even if you have never used the service. You also are not allowed to participate in a class action lawsuit because you signed up with them. https://www.match.com/registration/membagr.aspx?lid=108
The quality of people has diminished, because, why pay when there is a free app with the same people on it. The free app allows me to filter who I receive messages from just by matching instead of letting people outside of my age preference message weird and creepy things to younger people, which Match.com still allows. The amount of people that have been scammed on this website and cannot draw up a lawsuit due to the unethical terms and conditions is the reason you should choose another dating platform for your search.
Reviewed Jan. 23, 2019
Signed up and paid for 3 months. The site was difficult to set up and at times I was not able to log in. Decided to cancel next day. Believed that I was entitled to refund if I cancelled within 3 days. Called and learned that it only applied to certain states. Florida where I live is not one of them. In my estimation they stole $58.48 from me. Beware!!
Reviewed Jan. 23, 2019
Match is so proud of their CEO, Ivy educated Mandy. The woman is an idiot! This site was very good before she took over, but it’s now a customer’s nightmare. There’s NO customer service, they gladly take payment, then gleefully don’t provide the service. Their App is a disaster, like the rest of Mandy’s mismanagement. I’m interested in aggregating others to file a class action suit against them. That’s what will be required to get the Board’s attention and direct major changes in management, with real results.
Reviewed Jan. 22, 2019
I created an account with Match twice after realizing my account was deactivated or changed, allowing someone else to use it while my membership was active. I could not sign in anymore. I sent an email to Match about the problem. I did not receive a response. Twice scammed. In my opinion. I get notifications from the person using my email address when someone likes him. He is a man. I am a woman. I can’t reach out to him to let him know about the issue. Very frustrating.
Reviewed Jan. 22, 2019
I’ve subscribed to Match off and on over the years. The last few years there has been a steady increase in fake profiles. The matches they send you are always hundreds of miles away. You would think being a premium member would have some extra perks, but instead I’ve had to pay extra to have my profile brought to the front of the line. In addition there is also an extra charge giving permission to men who don’t want to pay to respond to emails. Why would I want to pay for someone else in addition to all the other add-ons??? What am I getting for being a “premium” member?? I even paid to have someone write my profile...still no results. Match has gone downhill and to me at this point is just a money making scam. Save yourself the trouble...don’t bother with this site.
Reviewed Jan. 19, 2019
I signed up on Match.com thinking it was free until they said I had to subscribe to see messages and likes. I can't afford $80 a week on how little money I make. They repeat the same people over again on the matches and on the "You liked" section it kept on adding people you said no to. This is such a scam and a waste of my time.
Reviewed Jan. 18, 2019
I signed up for Match on 1/13/19 and I started receiving emails and likes from a variety of men. Many of whom I questioned, but then last night (1/17) I noticed in You liked section there were hundreds of profiles listed with dates to the side as if I had liked all of them. Over the few days of having the service I know I had only liked less than 10 profiles, clearly, something is wrong. This morning I initiated a chat with a Match rep she advised, "Actually, a feature to remove sent likes is currently unavailable. In order to remove likes sent from your account, please go to this member's profile and select the option "hide from search", then, remove and those likes will be removed from your list".
Who has time to go thru 100s of profiles and do this?? It gives a false impression to the receiver, thinking I'm interested in them. Make me wonder if the "Like You" section is factual, are the likes I received valid?? Very obvious, Match has technical issues with their service that need to be resolved. The chat rep then tried to blame the issue on maybe someone has accessed my account, so basically, Match is not a secure site!!!! What's disturbing, they don't want to refund my money when they can't or won't fix the issue or provide a secure site. Run from this company.
Reviewed Jan. 16, 2019
Unlike other reviewers, I don't think Match is flooded with fake profiles. Trust me, I have tried just about every dating site there is and the free dating sites are flooded with pornographic images trying to lure you to prostitution sites. However, even on sale Match's membership is rather pricey so it is possible many of the profiles are free users who can't receive any message you send or the person abandoned the profile because they weren't getting attention. Match definitely needs to make paid users stand out so you at least know you are writing to someone who can respond. I'm quite picky about who I am looking for, so there were only 30 people in a 50 mile radius who met my criteria. The automated matching is rather annoying since they use machine learning to choose who to show to you and they can't seem to get the idea that I am picky about what I want.
The automated matches frequently have flaws that make them undatable for me such as extreme distance or outside my age window. However, the kinds of people I most want to date seem to be on Match which is the reason I keep letting them manipulate me. Since I am on multiple dating sites, I can often see the same profiles on multiple sites, but those tend to be the users who are most serious about meeting and responding to messages. Like all dating sites, there is a huge asymmetry between the experience of men and women. Guys must have fairly detailed profiles that can invite conversation, but women often have very short and generic profiles where guys literally have to write messages asking about the most basic of details.
Not having to worry about obscene content is nice and I get that Match is providing a service that I'd be happy to pay for if it worked. Fortunately Match offers a free 6 month extension after meeting some basic requirements showing you are putting forth a good faith effort. Both times I subscribed, I was lured into doubling my subscription cost in order to allow anyone I message the ability to respond. I don't particularly like that business model, but the online dating world is a cost sensitive market so it is understandable if the feature performed as advertised.
The problem is that free users seem to be able to read only one message and send only one response even after paying for this feature, so you'd better include alternate contact information in the first message and risk setting red flags. Also, I suspect this feature is not applied retroactively so any messages you sent prior to subscribing to the reply for free feature will still require the user to pay. Match should also implement a three button assessment system so people don't have to think of their own rejection messages (continue, maybe later, and definitely not).
Reviewed Jan. 14, 2019
This company is providing outdated profiles of people who no longer are active. I know this from experience... I have sent over 200 interest emails to ladies over a short period of time. It is totally inconceivable that I would only receive 2 back. I am a successful, attractive man in my 50's who has visited other dating sites in the past, with 10 times higher response rate. I also have other friends who are experiencing the same. Most of these profiles of women are not active, there is no other explanation. I would caution anyone interested in subscribing to not. The company should be slammed with a class-action lawsuit with fraud and misleading information.
Reviewed Jan. 14, 2019
Match.com is a joke. It's only free to sign up, but if you sign up, they preload matches for you, so they can take your money. Stay away. You have been warned. If you don't believe me, just pay attention on your matches, they won't change.
Reviewed Jan. 13, 2019
WORST DATING SITE ever. Zero dates or matches in a month compared to many matches and dates on free sites like POF. Most men on their have ONE pic and do not ever respond to a gorgeous woman like me - as they are 90% FAKE PROFILES!!! Only real people they have is 60 - 80 year old dirty grandpas...and as soon as I politely pointed out I was HALF their age and NOT interested in dating them...I got a HARASSING EMAIL stating I am off the site for "improper communications" and violating the rules. Excuse me? Is this Sex Trafficking Site and Match Douchebags think I am their property and they are selling me to their 80 year old patrons? They won't even refund the $90 fee! RUN from this MATCH SCAM!
Reviewed Jan. 12, 2019
There is a reason why Match.com is not accredited by Consumer Affairs and has an 'F' rating with the Better Business Bureau. My first and only experience with online dating began last September 2, 2018. I ended up being romanced and scammed for $530,000 and only realized what happened on Christmas Day 2018. I contacted Match.com to report my loss and the user's 'name'. Only the FBI can access information, IP addresses, etc. from Match. I called again to verify that my comments were noted on my account and this time, instead reaching their call center in Costa Rica, someone at the Match headquarters in Texas answered.
I asked that my account be viewed so I knew my previous remarks were recorded. The female employee told me yes my comments were recorded and that the scammer's account had been deactivated on September 29, 2018. I asked if deactivation was a voluntary or involuntary request - it was involuntary since another member reported that the scammer, LAMAREALMAN, had been reported for asking for money. Asking for money is a violation of Match's user agreement and such violations supposedly have zero tolerance according to Match. This deactivation occurred in September 2018, yet Match.com did not contact me or any other members who had previously been in contact with the scammer.
All activity and data on the Match website is tracked and easy to sort, yet no effort was made by Match to reach out to those who had been in contact with LAMAREALMAN after the knowledge of 'suspicious' activity was recognized. An easy email 'blast' to those members who crossed paths with this scammer would have been the right thing to do. Match failed to be proactive for business reasons and to avoid anything that is contrary to their platform.
Reviewed Jan. 9, 2019
Out of 100, maybe 1 is a real profile. Even had a 2-month 'relationship' with someone who eventually asked for US8600 to buy a part for oil rig. Yes, many engineers and oil & gas industry folks that they claim to be. Match auto renewed after 6 months to which I was not aware. Tried to contact via email to Singapore office, link has error. No means of reaching them. US customer service said it is an international account - can't help me. No refund, no dates... What a waste of time and money.
Reviewed Jan. 8, 2019
When I tried to cancel my subscription they said they needed my drivers license and banking information then they accessed my Amazon account and tried to bill my credit card. They also had access to my Gmail account and said they are trying to protect my privacy through the internet and they needed this information. Do not use this website as my experience was horrible. I had to cancel all my banking and all my Hotmail accounts and other information they had access to.

Reviewed Jan. 8, 2019
I noticed an unauthorized charge to my debit card for the present month. Called Match.com and they gave me a refund for this month and cancelled the membership. Upon further further research on my bank statement, I discovered that Match.com had been deducting a fee each month for $38.99 since March 17, 2017. I rarely use this debit card due to having a primary bank account and debit card. I called Match.com and they would only give me 1 additional refund for $38.99. They told me they couldn't refund any more than 2 months. I told them I had never applied for membership to this website. But, they said that was their policy. So they took $600+ of my money for something I didn't sign up for, nor authorize. Scammers, that's all they are. DO NOT APPLY TO THIS OR ANY OTHER ONLINE DATING WEBSITE!!!! They are all scammers! BTW, they could find none of my information in their records.
Reviewed Jan. 8, 2019
These dating sites are all fake, as are the hookup sites. They either want your phone number, or to get you to go to a paid site, or a verification scam. They tell you they want to verify you and send you to a site which is offering a free trial, when you click OK, they try to charge you for almost $50. I once looked at starting an honest site. I looked at software and the companies were advertising that it comes with so many thousands of fake profiles.
Reviewed Jan. 8, 2019
I joined a few days ago for a three month subscription. I was able to immediately sign on and review my matches after I paid. The next day my email and password were not recognized. I called Match and they said they had no record of me even though I have a PayPal receipt. Clearly I am disputing my payment.
Reviewed Jan. 8, 2019
Many guys on this site are obviously fake profiles. No one responds, because who know who's even subscribed? Also, if you are an international traveler, don't count on being able to use this site outside of the United States. Your subscription only seems to work in the country of origin. Still single and Match never helped me, send me a message at **.
Reviewed Jan. 8, 2019
I had an awful experience on Match dating site last year 2018. I met a guy who is a fake profile and turned out to be a scammer that I didn’t know and I lost close to $280,000.00. I reported it to Match but they told me that they take my case is seriously. I have emailed to Amanda Ginsberg CEO for a few times but she has not respond and don’t care my case.
They know we cannot do anything because of their policies. Many fake profiles and scammers active on Match dating websites that many users do not know. For example, I did not know Match allows users to post fake profiles and has no warning for these words “fake profiles and scammers” on the page I signed up. I signed up for six months it said “guarantee”. After six months it was automatically renewed without any notification. Now I’m so suffering and ask for help. Federal Trade Commission needs to investigate Match.com to help users and justice. BBB please help victims to find a better way to sue Match. It will continue to hurt many users.
Reviewed Jan. 7, 2019
This information may not be able to help those of you who have already been stung, but it may provide some helpful information to someone. My experience with Match.com occasionally over a ten-year period went from great to terrible. Even 10 years ago, I believe most users were able to tell which profiles were stale or no longer actually in effect. We all navigated through to find the real people, and had good success. Lately, though Match.com seems to be experiencing technical problems, either by hackers or actually self-inflicted through deceitful practices or sharing profiles across too many platforms. (Easily recognizable when there are questions you did not have the opportunity to answer, or a layout that is different from your own.)
As a New Year’s resolution to again seek a long-term partner, I signed up on 4 January 2019. I had a long, in-depth summary coupled with at least a dozen good quality photographs. I corresponded with two or three women who seemed genuinely interested, although they were not actually in my immediate area. By the second day I actually exchanged phone numbers and texted with two of the ladies. I was due to meet one of them about 45 miles away, but she never showed up, even though she texted me until the last minute telling me how excited she was to meet. This is the first time I have ever experienced such a turn of events.
Late in the evening on 5 January 2019 I was unable to log-in to my account on Match.com after multiple attempts. The next morning on 6 January 2019 I was still unable to log into my account, this time attempting from three different computers. I also noticed that it looked like one of my log-ins had been hacked because my name had been changed to the name, Quest.
Now for the advice. The first thing all users should do once they commit to signing up and providing a means of payment, is to immediately go in and cancel their membership. Doing so will allow you access during the term that you signed up for, but will hopefully prevent any recurring charges. I have done this on multiple occasions, and I never had any unauthorized charges. This last experience turned out well because somehow I was able to make payment using my iTunes account. So in the afternoon of 6 January 2019 an Apple support representative was able to reverse the charges for me.
I recommend that just before your term expires, or if you choose to leave the site because you have found someone you would like to pursue, you should follow these steps: 1) Over the course of several editing sessions remove most all of your written content. 2) Do the same with your photographs, perhaps leaving one with dark glasses, ski goggles or a hat that makes you more or less unrecognizable to a stranger. 3) As a last resort, if you really are worried, you can create a written profile which intentionally makes you undesirable to any readers. The last bit of advice is to look up Match.com on Wikipedia to read about the company and to learn the names of all of its subsidiary companies. I hope this information helps someone.
Reviewed Jan. 5, 2019
These people are nothing but crooks... They’ll automatically renew your subscription at full price without any prior notification, and will not provide a refund. As a matter of fact...when I complained, they deactivated my account as well and kept the money. Currently disputing with my credit card. Also the “match guarantee” is a load of BS. Read the fine print.
Reviewed Jan. 3, 2019
I had signed up for a 6 month membership with Match and had some contacts. Mostly men who said they were engineers. One asked for $5000 to buy a new part for the oil rig he was working on. I then cut him off. Other men were looking for a "God fearing woman"... Come on. Who would want to be with this kind of man? I canceled my membership because I met a man from another dating site. I'm sure I checked the box for no renewal of membership, however when I looked at my credit card bill I was charged with a renewal.
I tried to contact them and was told I didn't have a membership with them. I was in the International site because I live in Indonesia. I tried to contact International customer care and sent a few emails. They all end up in the US site which tells me I don't have a membership. Around and around we go in a vicious circle. I got so fed with the runaround. This is not a good dating site.
Reviewed Jan. 2, 2019
After using this site for the last 6 months I can’t believe their new year advertising campaign for 2019. They’ve based the advert on fake news. How ironic when everything about this dating site is fake. Half of their members are no longer members and very few people live in your local area. I would have cancelled my membership after the first hour if this was possible. In addition to this these people will take another payment from your bank account unless you cancel your subscription so read the small print. I know other people with the same views who have also been caught out. Save your money, ignore the fake advertising campaign and join a different site. Please note these people also own Plenty of Fish and numerous other sites. Check them out as I’m sure the same crafty habits apply.
Reviewed Dec. 29, 2018
Even Billy the Kid had the courtesy to wear a mask when he robbed people. Match.com does it barefaced and with a misleading service platform. This is a class action suit waiting to happen for any attorney who wants to take a stab at it. I could go into elaborate detail about the devious methods Match.com uses to lure people into paying more money for features, the out of date, abandoned accounts...in fact, EVERYTHING POSTED on this site prior to my review but why repeat it all. Everything you've read on Consumer Affairs is all fairly accurate. DON'T WASTE YOUR MONEY OR TIME. You're better off finding a date somewhere else...anywhere else, for that matter. Match.com should be shut down by the Federal Trade Commission.
Reviewed Dec. 26, 2018
I have been a member of Match.com on-and-off for a couple decades. Yes DECADES. Early this month I noticed a charge on my card that indicated I had been charged for an Automatic Renewal of my Match.com account. When I joined this most recent time (last summer?), I remember distinctly checking the "Do Not Auto-Renew" button on the membership page, because I decided that this would be my "last hurrah".
After speaking with the customer service guy for 10 minutes, and listening to him explain that I cancelled AFTER the Renewal went into effect, I would only get part of my money. I then asked for a supervisor. Only 5 minutes on hold, the supervisor came online. I explained I am not new to this and that Match had tried this stunt on me before. He explained that by indicating "Do Not Auto-Renew My Membership" is useless, because you still have to go online and physically CANCEL your membership before the renewal date or you will be Auto-Renewed.
I asked point blank, what is the purpose of having the Do Not Renew button, to which he had no good explanation. He repeatedly explained that they could not refund all my money ($140.65) and could only refund all but one month's value, which would make it $117 and change. I refused to budge and he finally said as a "courtesy" he would refund the entire amount. Then he said for me to "keep in mind, going forward" that I need to read the rules which are explained to me 3 times, thru the membership form and emails sent to me. I explained to him that there would be no "Going Forward" and that I would never again subscribe to Match.com.
So, in closing, use caution when you subscribe and the same day you join, set an alarm on your calendar (6 months or a year out) to manually CANCEL your Match.com membership at least a week before the end of your subscription. So they can't Auto-Renew their access to your bank account! Lesson? Don't mess with an experienced dating site user. I'm no fool and this isn't my first rodeo.
Reviewed Dec. 22, 2018
Current user [though the 3-month subscription is set not to renew on PayPal]. This is my second time on Match [last was back in 2012 – quite honestly, I met many quality women — dated a gem I met on Match for 4 years. Just a few observations so far, FWIW: Match pads your daily matches with fake accounts. Easy to spot: most often a single photo. Minimal, generic “About Me” copy. A quick “Search by image” on “images.Google.com” routinely results in stock images. Obviously, management’s boilerplate response might be: we’re a global site – impossible to stop, catch and block all fake accounts. Whether blatantly deceitful on Match’s part or not, it’s up to you to decide.
That said, there ARE legitimate accounts. After a short period on Match, you’ll learn to spot the real [often multiple photos, unique copy in multiple sections] from the fake. If there’s ANY question as to validity, right-click on the image, download it and either take two minutes to research the image on Google images, delete or block. Don’t risk communication. Daily matches: To justify your subscription, they deliver x-amount per day whether or not they match your search criteria – it’s obvious Match is reaching to fulfill a quota.
When and if you decide to pay, make sure you do it using PayPal – PP allows you to stop and cancel a preapproved/recurring payment. Here’s how: Click Profile next to "Log out" and select Profile and settings. Click “My money”. Click “Set automatic payments” in the “Automatic payments” section. Click the name of the merchant for the agreement you want to change. Under "Payment method," click Change next to the funding source you're looking to change. Summary: Be discerning. Be careful. Be aware/Beware. Be smart!
Reviewed Dec. 21, 2018
I joined Match.com, I took the leap to pay for the membership. The company automatically charged me at 6 months even though I had deactivated my account. I tried to find a way to contact them and much to my dismay there was only a mailing address, no phone contact. So I contacted PayPal to explain, they refused to give me my money back. That said I was still enrolled in the sites membership and the purchase was authorized. The way to actually deactivate and cancel your membership is so buried in the website it’s almost invisible. I wouldn’t recommend Match.com to my worst enemy! I wouldn’t even recommend PayPal at this point!
Reviewed Dec. 21, 2018
The worst money ever spend in my life. Half of profiles are fake and the other half did close their account but their pictures are still on Match. So when you close your account make sure that you delete the pictures first. Before you go out with any of this girls don't be afraid or shy to ask them if they take any type of medication. Don't go out for lunch or dinner because it may turn out that you don't like each other and then you're stuck.
Reviewed Dec. 19, 2018
Many women on this site are obviously fake profiles. When you live in Alaska and multiple girls are smoking hot models with profile pictures in the Bahamas and generic descriptions like "Just looking for a nice guy; I love music food and adventure," it starts to set off red flags. No one responds, because who know who's even subscribed? Also, if you are an international traveler, don't count on being able to use this site outside of the United States. Your subscription only seems to work in the country of origin.
Reviewed Dec. 19, 2018
Refusing to refund money after only 2 days of purchase. Read the details fully! They promise a full refund within 3 days of purchase, but they refuse to honor. They also placed a double charge on my bank account. The few people that messaged me were very obviously scammers. Very fraudulent company.

Reviewed Dec. 19, 2018
I signed on with Match a little over a month ago. I think that my profile was professional and with enough detail but not overly long. I view myself as fairly attractive for my age. I'm 63. I would send a message to a man that I found interesting. Very little if any response. Men my age or even older want all these women 20-30 years younger. I find that a little disturbing. I cancelled my auto renewal and received an email that they would keep my profile for 1 year after my membership ends. Well now I definitely wonder (and probably know the answer) as to how many profiles are active and legit.
Reviewed Dec. 14, 2018
Unlike a lot of the reviews that seem highly subjective - (OMG, it's Match.com's fault that my dating experience was so bad). Give me a break people, sounds more like a YOU problem. I'll just stick to the facts. Using various techniques that I won't go into here - I was able to figure out with 99% certainty that people who work for Match.com intentionally create fake profiles using stock photos or Google Image Search (thank you, Google!) results. They will intentionally word profiles to grant you "hits," in your search parameters and even send you messages - All in the hope that they'll sucker you into subscribing.
Match.com has completely GUTTED any functionality that other sites grant you for free. Someone liked my profile? Can't see who without paying. Someone took the time to message me? Can't read the message without paying. I have 100+ matches in my (insert somewhat smallish town here)... But these people seem a little too "beautiful/polished" (read: Fake) to actually match the demographic in this metro area. They also SURPRISE don't exist on sites like OKCUPID or eHarmony - all which grant much better free functionality to entice you to subscribe than Match.com.
I'm not buying this garbage. Oh, and your inbox will get "hits" all the time but you can't do jack about it unless you subscribe. I wouldn't have a problem subscribing but the LEAST expensive plan is still around 60 dollars for three months with no option to trial or even just go month to month. That's highway robbery and frankly with FAKE profiles - is a scam.
Reviewed Dec. 13, 2018
There is nobody actually real on this site. Someone needs to hold these websites accountable! After many attempts after people clicked as liking my profile absolutely zero replies. It’s criminal what they do!
Reviewed Dec. 12, 2018
Tired of being single after a divorce, I made the leap and signed on to Match.com. I'm here to tell you that just about every negative review you read on this consumer review page is, unfortunately true. I wish I had read all these reviews before paying for my subscription but I didn’t. Of over 325 "would-be" matches, the majority were either out of date, fake or non-paying members...which means they can't even respond to a message you may send if you have an interest.
Harboring out-of-date profiles, fake profiles and non-paying members is clearly a ploy designed by Match to increase their profits. In fact, if you ARE a paying member and want your profile to only be seen by those you choose, there is an extra fee for that. If you want to communicate with a non-paying member, there is an extra fee for that too!
Those 325 mutual matches? I narrowed it down to five people and none of them are paying members, so they can't respond to my message of interest. I only had ONE response and she ended up being a "serial dater", working her way up to a free dinner and then "Sorry, we're not a good fit." Can't believe I fell for that, but this is what's out there...serial daters, fake profiles (that even have the exact word for word profile summary), inactive members and unpaid members!
Clearly, I will not be renewing my membership. Speaking of renewing...using your settings, be sure that you cancel your subscription in advance of your end date or you will be charged again. Save your confirmation number. Additionally, you may want to manually DELETE ALL of your photos and profile info AND deactivate your account....or you will be one of the many inactive members Match keeps on file for ONE YEAR to make it look like they have a huge database of possible matches. Worse yet, the use policy you agree to when you sign up allows them to use your photos. How about that! My advice? Online dating in general is a hit or miss situation at best. They prey on lonely people who are sincere about finding a companion...all for profit. Good luck!
Reviewed Dec. 10, 2018
First off, do not subscribe to this scam of a website. Despite what the commercials and "results" say, Match.com is an atrocity of a dating site. After surveying this site for years, I can safely say this site is a scam. From my own experience, during "working hours," there have been regularly between 60-65 members showing as "active." Yet in the evening, when you would think more people are searching, it drops by 85% to maybe 5-10 AT MOST. Doesn't this seem fishy? Well it is. It's because these profiles are either made and handled by Match.com employees or they are regularly made active to present the facade to browsing users in order to lure them into subscribing, only to then see the witch behind the mask they are wearing.
The reality is that unless you're in an overpopulated area, not as many people are using this site as they make it seem. Of their "millions of users," it's safe to say at least 50% of them if not more are bots or furnished profiles. With all of the money they are making through this scheme, it is not a shock that they can pay their employees to do this for them as well as make commercials to lure even more people in, especially with the influx in online dating.
If this isn't enough to keep you away, then consider this. There is no way of telling whether people are subscribed or not, so when you send a message there's a good chance it's not even read. Also, you can't even communicate without subscribing, so there's also that. Heed this warning and stay away from this site. They are only trying to steal your money and you will be left with nothing but disappointment from it. There are plenty of other free options out there to help in your search. You've been warned.
Reviewed Dec. 10, 2018
I signed up for the 6 month 'deal', which the site defaults for, with the idea that you 'only' pay a certain amount per month. Actually, you pay in full upfront. Your 'matches' are based on nothing other than age and distance. No matter what and how many times you put something more meaningful into the search parameters. Despite it being a paid-for membership, constant flashing adverts make the experience on the desktop version a visual nightmare, sort of a 1980s disco without decent music (and without any appealing men!).
The app is one of the worst I've ever come across. It sends messages when you don't want it to, it says you've just been favourited when you may have been, but three months ago! Most of the profiles are on POF- a free site. The amount of scammers and con artists outnumber the amount of genuine profiles. I've reported several including the evidence, but Match clearly do not invest in staff to remedy the situation. I'm struggling to understand what I'm paying for!
Reviewed Dec. 10, 2018
Tried it a couple years ago. They charge you for a free service offered by others. Tired of paying for the same thing I can get through others... Pretty expensive, but that's how their executives get exclusive vacations... Anyways... I'm done playing dumb...
Reviewed Dec. 8, 2018
You used to get read notifications for free as part of the membership, now they're $2.99 a month. Beyond that, the membership is useless. You have to pay to message/respond to people, but most people don't pay. So you have to pay even more to let non-paying members respond. They should just charge a higher upfront fee and include all that ** instead of nickel-and-diming you after the fact.
Reviewed Dec. 8, 2018
I have been on there for 4 months and only met one person. Signed up for 6 month membership thinking it would save me money. Now Match has gone to the steps of if you don't meet someone in 6 months and write at least 5 new people per month they will extend the membership. Hell if you don't find at least one person in 6 months why extend it? Waste of money.
Reviewed Dec. 7, 2018
Match.com LLC is a waste of money. Many of the profiles are NOT paid members. The difference is you either pay or you have no access. They like to call all profiles a members. When you call which is limited non-customer service hours. 9-5 Texas time you will speak to the Philippines, Central America or TX. The phone reps are not helpful. I was working on my profile and was going to join, however they blocked my account. They won't tell you on the phone and say it will take 24-48 hours for an EMAIL reply. Search the internet for class actions against Match. Too bad the judges have thrown the cases out. I guess buyer beware.
The site does not remove old or unpaid profiles, they claim like all the dating sites, in case the person wants to return, don't hold your breath! They like keeping the profiles up. It makes it look like they have tons of members. Just remember money = paid, all else is meaningless. If you pay extra you can email a nonpaid member and that person can reply. I am sure that was from the class action, as if I email profiles and they are not a PAID member this would be misleading for the paid member. CAREFUL. THE SEA OF LOVE IS FILLED WITH SHARP FANGS.
Reviewed Dec. 6, 2018
First off I know I’m a unicorn in the dating world. I’m in shape, attractive, confident, make great money, travel the world, super fun, and extremely intelligent, (Ivy league education). So I go on the site, put together a solid profile, great photos, nothing too risky, to display myself for all to see. Well to my demise all I was getting was extremely unattractive women that were huge by any standards, scammers, extremely old women, (60 plus years old), women that basically wanted more kids and were pushing 40 plus years old, agnostic women, and out of three dates in three months it was a total disaster. All three women had MAJOR medical issues, ranging from deep depression, various stages of debilitating health issues, etc.
Needless to say after my whole experience with Match.com and what an awful experience I would HIGHLY suggest that you take your money you would spend on the site and set it on fire. I wasn’t looking for “the one”, I was merely looking for some interesting dates and to see where things would go. It was a total waste of time, and energy. Worst website ever!
Reviewed Dec. 5, 2018
I signed up for Match based on their advertisement. I opted into a six month deal for the savings. Within a day I knew I had made a mistake, the site works terribly. I decided to cancel the purchase after seeing how awful the website is and the unlikely hood of having a match. For example, I was receiving messages from people who did not in anyway match my profile. I called to cancel. The person I spoke with told me that there is no refund, but they could stop future charges and refused to give my money back. I was very upset, because I had bought the 6 month plan and on day one hated it. I explained, "You are supposed to have x number of days free for trial anyway."
It was not until I contacted my creditor about the purchase, that was still pending that Match decided to help me. I would have disputed this all the way because it is a fraud to charge for something not used. I told them I would even settle and pay for one month of the service, that was not an option I was told. Finally, after a dispute, Match agreed to send the money back to my card. Match attempts to intimidate unhappy customers. I would not use this site at all.
Reviewed Dec. 5, 2018
I've been trying to edit my profile for months now to no avail. It looked ridiculous, appeared as one long paragraph. I called and wrote many times to no avail. I was told they were aware of it and were looking into it just yesterday. I spoke to a very condescending woman after telling them in the Philippines I wanted to speak to someone in the U.S., who told me she met someone on Match so it works, lol. I told her it didn't work for women over 50 and that I wanted my profile fixed or wanted a refund or I was filing a complaint with the TX State Attorney General. This morning I get an email that my profile contains something offensive and will not be approved. I called again, got the Philippines and said I wanted again to speak to someone in the U.S.
I got Caitlyn and told her I wanted to speak with her supervisor. She said she was it and there was no one else to speak with and that my profile was BLOCKED because I had threatened to file a complaint. I said refund my money then and she said nothing and hung up. I called my credit card company and while on the phone got an email they were refunding my money. I think this company should be shut down but the only way that will happen is with a lawsuit forcing it. I have not met anyone on this site btw at all. Men over 50 are either flakes, fakes or looking for easy women. A big, big waste of time and money!
Reviewed Dec. 3, 2018
As a Match.com member, I recently subscribed to a Match.com event. I was trying to find as much as possible about the event before submitting the order and, as I clicked on a button labeled LEARN MORE I was instantly charged with no possibility to review or cancel the order. I still want to attend the event but I am unpleasantly surprised by this experience.
Reviewed Nov. 30, 2018
I signed up for Match around Nov 1st. But only as a free membership. I did so cause there was an old classmate from high school as a member. So I figured why not now. I never had any bad interaction with this classmate in school, etc. So finally I get the $ to become a paid member Nov 30th. I'm not a paid member more than an hour and a half. I all sudden didn't feel right. I started to have internet problems. I get kicked. I go to re-sign in but forgot my password so I send for a link to replace said password.
The site almost instantly says I need to call them. Ok I figured it was a misunderstanding so I jumped in the shower get dressed, etc. I figured by now whatever was wrong was over. Lol yeah right. I called in. A very short almost written statement that says, "Your account has been closed and will be refunded for that payment." From now 2 hrs ago. I asked them why. They tell me, "It was decided by Corporate Office. You will get an email. Goodbye." That's was my whole experience in Match.com.
Reviewed Nov. 28, 2018
Match.com is listed as a Christian dating site. This could not be further from the truth. All the men wanted sex before marriage. In fact, one guy told me that divorced women were easy to get in bed with because they were vulnerable and craved attention. There were a lot of men to choose from, but the quality was not there.
Reviewed Nov. 18, 2018
As others have noted, there seem to be a lot of scammers! Not only that, Match.com must not own a computer with algorithms, because even when you complete every option as to what you’re looking for, it’s totally ignored. For example, I checked that I want agnostics, they matched me with a PASTOR! I said I wanted matches within 100 miles of my home, and they’re sending me people from other states, none of which are within 100 miles. Also, even though I am a woman seeking a man, they occasionally match me with other women. I guess they are afraid if you don’t get enough matches, you’ll be disappointed, but I’d rather get none than a bunch that I wouldn’t even consider. Very frustrating! And, lastly, when you see something in your “inbox”, it’s actually your outgoing likes, smiles, or whatever.
Reviewed Nov. 17, 2018
Match.com came up with this new ** "For your safety, please request a new password" and lockout profiles time to time and make users keep requesting for new password countless times in a week, how senseless even banks don't make users request for a new password time to time because that will make users to be giving out too much information to cyber world. When most wise users don't even use their real email on dating site Match is trying to make it mandatory to use real email and make users give more information and make them more vulnerable and various aspects. Instead of Match.com to deal with pressing matters like reducing their charges and give members more appropriate matches, they are busy with irrelevant matter "For your safety, please request a new password" that would make many members abandon the site.
Sooner or later Zoosk.com will take over the dating business from them because Match.com seems to lack the knowledge of running a dating site now. They are not so concerned about their members and making them find better matches. Match.com should drop that ** "For your safety, please request a new password" and focus more on strategies to make members stay on their website.
Reviewed Nov. 12, 2018
The interface is just like every other dating site out there, but the customer service is nonexistent. Used it for several months only for my account to have been deleted unexpectedly. Tried to find out why and dispute, Match said they couldn't find my account. Fast forward several months later, a year subscription renewal shows up on my bank statement. After doing more reading, it seems it's a fairly common occurrence for users accounts to just disappear for seeming no reason or because one person didn't like something and reported them.
I didn't interact with a huge amount of people, I'm quiet by nature, and had only sent polite messages when I had. For my account to be removed without notification, told they couldn't find it when I attempted to follow up, and then charged for another year several months later? This company is a scam. Use literally ANY other service than this one. If I could give it negative stars I would, due to the complete lack of customer service or fairness I have received in this matter.
Reviewed Nov. 12, 2018
I have been on this site for 3 weeks. In that period of time I have had 3 men attempt to scam me, all were fake profiles which I figured out with doing some due diligence, and 2 men wanted only kinky sex. What is wrong with you people. I reported all the issues to Match, but doubt they did anything. They won't tell you. Beware if you are thinking of going on Match. You may have better luck at the bar, at least you can see their real face and turn and run!
Reviewed Nov. 11, 2018
I signed up for the site with some encouragement from some friends that maybe the free dating sites are hard to meet someone because the people aren't as serious. So I said ok I'll try a paid one. I landed on Match because I trusted the commercials. I was sent an offer for %50 off. Good thing that's all I had to pay. I made my profile and started finding women that matched with me. I had a few matches within the first few hours. I sent EVERY woman that "liked" my profile. No replies. I tweaked my profile and kept looking and messaging people.
Here's the twist, after not hearing back from anyone I dug into this. Not everyone is a paid member, if they aren't they can't even read your message reply to you. They don't even tell you if the user is a free member. If you want them to be able to read and reply that's another $10 a month. If you want to know if the message was read that's another $4 a month. If you want to boost your profile to be seen more? Guess what... 2.50 per boost. I understand it is a business but work with the people a little. If they truly cared about you meeting someone they would allow people to message back if a paid user messaged them for FREE. You shouldn't be forced to fork over so much money to find love. Here is a price breakdown for all of their "services".
$20.99/month for 12 months. $23.99/month for six months. $26.99/month for three months. Then they offer a slew of "add ons" to "help you" including the message read feature, allow free users to read and reply to your messages, boost, have an expert write your profile for you etc... I don't think anyone should EVER waste money on this site. You have been warned!
Reviewed Nov. 10, 2018
I have not gone on one date from this site. It’s a rip off. They show you people you cross paths with. There is no way in hell you will ever meet that person. The commercial is a lie. I would cancel if I could get a refund. They send you a profile that someone is interested in you then when you go there the profile is not there. How do they get away with this scam?
Reviewed Nov. 10, 2018
I used this site over a decade ago and surprisingly it's much worse now than it was back then. The navigation tools, both technical and algorithmic, seem far worse now and are definitively inferior to other dating websites. Match also impedes any real attempt at a free trial which makes the MO appear to be a "money grab" (as someone described it). It's unfortunate that, with all the tools, expertise and funds at their disposal, they have not developed a more effective, aesthetically attractive and navigable website that serves an increasingly popular method of romantic connection.
Reviewed Nov. 8, 2018
I have been on the site for nearly 8 months. Wrote full profile, pictures. Educated and look good. Was perplexed that I never got more than one response to a question and didn't hear anything from most. Match runs all their promotions and "premiums this and that" to boost their database. I finally went into detail with a representative tonight about what I long suspected. They said they don't divulge who they’re paying and non paying customers/subscribers are on the site??? Essentially, you see all these people out there that appear to be available and trust me, very few are.
Reviewed Nov. 8, 2018
Dear potential customer, this site has been a disaster from the moment I googled it. There has not been one thing that has gone right. I was told I was being given a seven (7) day free trial but after a couple of hours, I was blocked and told to contact customer service. This experience has been one disaster after another and a total waste of time. When I contacted customer service they said the trial doesn't work anymore (after a few hours) and that the only way I could use the site was to pay. I could no longer (after a few hours) check it out to see if I like it. I keep being told that I can log in but I cannot. As the rather lengthy form does take time to complete and ends up being useless, it is counterproductive to bother completing it.
Reviewed Nov. 8, 2018
First and foremost, I tried emailing Match.com to let them know that I needed them to contact me because I was a victim of a scammer on their website! No response!!! Women!! Please be aware that I was scammed and robbed of $28,000 because I was gullible to what was happening to me. DO NOT Give anyone money if they ask you or even iTunes cards. I had no idea that you can purchase a card and they can deplete funds. I’m embarrassed and ashamed of how naive I was to believing a lot of lies! I think that Match needs to have better security.
Reviewed Nov. 4, 2018
I have never seen such a disappointing, dishonest and money grabbing site in all my life. You call yourself Match... well you don’t Match people. I have asked for profiles with pictures only. Over my 3 months, I’ve had too many profiles that didn’t have photos. You stopped sending these to me when I wrote to complain. I asked for people between 58 and 68. You’ve sent me so many profiles of men ranging between the ages of 50 to 58. You’ve sent me Matches of men who are looking for women between 40 and 55 years old. Not only are you dishonest to me but also dishonest to men. I’m 65 yrs old. Can you not do the math. Now how is that a Match for me. You said that you have over 100 000 members on Match. Why is it that YOU decide how many matches or should I say fictions matches I see in a week.
And some of these matches are NOT members anymore on this site. It’s always the same message, Bummer, you have to check back later and, 3-4 days later I get Matches. You spoon feed us matches. This site is very frustrating and full of deceptions and lies. You do not own up to your name. I’ve asked for Matches at a 50 mile distance. I received profiles of men living at a 5 hour plane flight or 3-5 hour drive from my postal code. To prey on vulnerable people who are looking for love is distasteful, disgraceful and outright dishonest. Have you no pride? Have you no integrity? You have no consideration and no respect for people who join your site.
Reviewed Oct. 31, 2018
The website is a total mess and the interface is very poor. I've been on a less popular sites that aren't big funded & mainstream like Match that have easier to use mechanics (mechanics that won't make the site terminate you over an accidental edit). I kept getting the same old people and same matches. I joined just out of curiosity because I wanted to profile browse (had the account for at least a week). I had to make a profile to do that so I decided might as well give this a try to see if I can find someone. I got lots of views and likes. Even messages but you have no way of replying back to these messages men send you UNLESS they themselves buy a separate package ($10 or so) that allows people they message to be able to respond back FREE regardless of membership status.
So many catch 22s with this and this alone kills the whole purpose of the site because you can't even SEE your messages at all nor get a preview. I'd be willing to try and pay if I could see what was said to me but not be able to reply back like some sites. So I won't have to take a gamble. Because I'm not a serious online dater and am new to this scene I didn't know that you can see who messaged you through your e-mail. I automatically assumed from how locked all the features were you would have no way of knowing at all.
Either way it's still a risk and gamble because of course you don't know what the people are saying to you or if it's worth it. So out of all the little buzz I received I only had 2 free messages. An Asian I randomly liked and another white guy I accidentally clicked like one in the search. Seriously if you are here to find love or date in person why would you not get the option to message EVERYONE? I had so many messages that were locked. I don't understand at all. What's the point of upgrading if you can message anyone but at the same time if the person you're messaging isn't upgraded it does not work?
Nobody seem to use common sense on the site. with how tightly locked everything is I sort of understand why going off Match.com is an option communication wise but when guys push for you to leave the site and talk on other apps it's a pain. I believe everyone that says the site has bots, fakes, or forged profiles. Cause with how obtuse the Match.com set up is where all you can really do is like profiles and view if you're free (maybe respond if one upgraded member has that option) you'd think you'd see tons of pages saying add me on ____ site or app if you're really interested as a side message but nobody says that nor acknowledges that?
Many normal looking guys and profiles but I still don't trust it. The Asian guy who was a few years younger than me had the mentality of a child and seemed like a teenager to me. I gave it a try and he was way too clingy, hyper, and rushing everything with minimal dating experience. Gave me a headache so I had to block his number after a while. I blocked him on the site as well. Match.com does not truly match anyone. It's just based on what you put as preferences and your likes hobbies wise. A majority were okay and up my alley but content wise in their about me's it was opposite.
Anyway here comes the kicker and angel in disguise for me - I came to this site ConsumerAffairs because I was nervous about upgrading and feared getting scammed. So after reading the reviews and knowing that I wasn't ready to online date (let alone on match anymore) I was cleaning my profile out taking down all the info and pictures leaving whatever I could leave blank as I could since I heard on consumer they keep you in the database. So while I'm stripping my profile clean I delete my profile photo and guess what... THEY DELETE MY PROFILE ON THE SPOT.
I got signed out of my page automatically in a mere seconds then couldn't log in again. I go to my e-mail as they say my account was locked. I go into my own e-mail and get a message saying I am no longer a Match.com member. They told me I got terminated for being married as married users are not allowed, it's a strict rule they have, you must be single or separated (the separated part is bs as we all know separated can be so many things anyway).
Funny thing is I NEVER CHANGED MY MARTIAL STATUS ON THE PROFILE AT ALL. I took off the about me essay. I took off my race / ethnic, I took off the last read books, the movies, and what I want to do right now. I took all that off and deleted my profile photos as well as wiped the rest off. I never touched age, town, age range for men or anything but they deleted me on the spot for that. THIS WAS A BLESSING AND CURSE IN DISGUISE.
Blessing: I was going to delete my page anyway and was just cleaning it off so they could not re-use my words or content for future bot pages. They did me a favor by deleting my page. If I ever re-joined again It would be with a different e-mail and from a different place not where I am now so they won't have the same IP address if it's an IP ban. They never state if it's an IP termination or regular termination.
Curse: Because the site does not state which type of termination it is. I could have easily rejoined the site with the e-mail all over again. Anyways, it's a scam because if I had paid through the upgrade to have a membership and let's say I accidentally clicked married without realizing it while editing my details for update I would have been automatically deleted losing EVERYTHING and all my progress with the likes & messages. I'd have to go through resolution center e-mail to get the page back or some type of explanation to explain.
So be careful when you're on Match period. Some people will pressure you to get on Snap, Kik, Whatsapp, etc, ask you for social media pages claiming they didn't have any luck and were about to leave. If you get tons of messages and interest but only 1-2 messages you can actually respond to, it may be a trap or waste of time. Also be careful if you're updating information or deciding got edit your page. If you accidentally click the wrong thing they will delete your account. To me I feel they did it because I wiped my page down so fast it was a red flag that I was about to leave. Instead of giving me a warning or a notice they delete me on a bs excuse. I've seen many reviews stating that people with no picture or fake pics have been on the site so it's impossible that they could take such extreme action toward someone over simple page editing.
Match.com is fraudulent because common sense: why would you have a "married" option in your relationship status or "married" in never married / married option. If your policy is dating for all singles and divorced why implement that? Match lied and looked for a rapid reason to delete me since I was trying to loophole their database so they couldn't keep my stuff after I deleted. I'm happy they deleted me and I will not ever re-join since I actually filled my page out a lot before that and I didn't make it generic. It would take too much effort to find all the guys again and I'm not upgrading so it'd be a repeat. But the married option was such a fluke. That's like going to ** people meet dating site and adding Asian, ** and Italian background options. It would not make sense.
One minor mess up because of Match.com's wonky interface and set up resulted in my account being deleted. They lost money and missed out since before I saw consumer I was about to try it but not now. Stay safe everyone and leave Match.com alone. It's mass mainstream scam. Just because they advertise it on television does not make it legit as they probably paid big advertising bucks for it and paid actors to talk about Match. Match needs to only have a cheap option to message people back and forth.
Reviewed Oct. 26, 2018
Updated on 01/31/2019: For many weeks leading up to the end-date of my account, I received the daily 'new matches' email. The overwhelming majority of the 'matches' were recycled profiles from prior 'new match' emails. I only had the occasional notification of my profile being viewed and rarely had a "like" message from another profile. This is due to the fact that the majority of profiles are inactive (at some point they were a paying member, or they signed up for a free weekend, etc).
The day my account expired I suddenly had several notifications of other matches viewing my profile and numerous matches sending a "like" message. This continued for a few days after my account expiration. I know this is not a new observation, but I wanted to confirm I encountered the same thing many other consumers complained about. Just stay away from this site. It is a waste of money and time. They are singularly interested in monthly subscriptions getting renewed, nothing else.
Original Review: Generally, you receive a daily email with new matches. Many are the same profiles from prior daily emails. Right clicking is disabled, so you cannot open a profile in a different tab. Each time you look at a profile, it shows up in their "who's viewed me" queue. So unless you want to look like a stalker, make sure to only view a profile once. It is purposefully structured this way, as it drives members to purchase private-mode: either $3.99 for 24 hours or $9.99 a month. Private mode lets you view profiles incognito. I do not like having to purchase something additional as an already-paying member (I did not purchase it). When you view a match's photos, the 'send a message' text box at the bottom obscures any captions that may be attached to a photo (great web design Match.com!).
Also, in the 'who's viewed me' queue there is sometimes a mysterious red dot next to a match. I was not able to determine what this red dot means, as searching Match.com's help-page did not produce anything. The customer service email link does not work. I received an error message (using both IE and Firefox, disabled Adblock on both, cookies allowed) that said: "Using Safari? We need you to allow cookies..." Same error for the 'live chat' support link. Searching Match.com for their customer service email was fruitless. So unless you want to phone them, good luck.
Calling their matching system an algorithm is a complete misnomer. I constantly receive matches that are outside of my set age range, mismatched according to my 'must haves,' matches that are outside of the distance I set, etc. Many profiles only have 1 photo and a brief/blank description. Many profiles are old/inactive: the photos are timestamped (e.g. 01/01/2012) or the profile's bio references dates from many years prior, etc. I've already canceled my account. From all the negative reviews here on Consumer Affairs, I'm crossing my fingers I do not get falsely charged.
Reviewed Oct. 22, 2018
I signed up with a discount offer. A few years ago I had signed up and had no problem finding the link to deactivate auto renewal. Not this time! Good luck figuring out the link to click - accounts didn't work, and I think I clicked auto sign in instead of deactivating renewal. Asked PayPal for help and they refused. Bad deal.
Reviewed Oct. 20, 2018
I was on Match for 15 days. My membership was for three months. I deleted my account after going on three dates with three men. The men (I encountered) on Match are looking for hook ups. This site makes you feel dirty to be on it. Most of the men that contacted me misrepresented themselves. Match needs to verify age by asking for social security numbers of prospective members. I want to strongly warn women about how predatory this site is. No matter how conservative your photos are many of the members only want one thing. Men on Match always want you to give them your phone number and get off the Match platform. Once they have your number they are a completely different person.
I have had to block these members on my phone. I made this mistake of giving my number and the results were scary. One of the men had a mug shot in North Carolina for stalking. The other man had 10 Driving Under The Influence charges, suspended license and was 30 pounds heavier than photos. Only one man was nice and a gentleman. The one positive I can say for Match was their customer service. When I contacted Match to remove my information, they quickly and professionally removed it. I had only positive interaction with the customer care associates. Please know that every word of this review is true. Some people may have had a good experience on Match, mine was scary. Never again.
Reviewed Oct. 18, 2018
In April of this year (2018), I paid for a 6 month subscription to Match.com. The terms say that if you don’t cancel before the 6 months are up, that you will be charged that amount again when it is time to renew. Before that time was up, I tried signing into my account to cancel my subscription but the email and password I always used all of a sudden wouldn’t work. I clicked to reset my password but the reset email never showed up. I went to my local bank and paid for a “stop transaction” on my account to block the name that Match used to take the money out under back in April however, when the day came to renew, they took the money out of my account under a different name which still screwed me out of my money. I contacted Match using their customer service email and phone number. Emailed them twice and never heard back.
Finally called the number and the first man hung up on me and the second woman read back my email and told me to provide her my full name and debit card number and I refused the debit card number and she turned around and told me that email address all of a sudden didn’t exist even when I have proof that they sent an email on April 16th confirming my subscription. Will be contacting federal agents this week regarding the matter. Both people on the phone could barely speak English. This company is a scam. It is hard to believe with it being one of the most popular dating websites nationwide.
Reviewed Oct. 17, 2018
Awful experience. They are just interested in taking your money and will say whatever they like. They have something called shuffle which I innocently tried. It comes up with a photo and age and you have to say yes or no to liking them. I'm polite and don't like to say that I don't like someone, particularly when I haven't seen any details of them. I was horrified to find them all in my favourites box! When I googled, it showed me how to remove them but when I tried, it wouldn't work so I called Match and they told me that they were aware of the problem and were working on it. I called 2 months later only to be told that I had been given the wrong information and that they have removed that feature. I also had very inappropriate messages from some men. If you are looking for a quality man ladies, be very careful here! Will never use Match again.
Reviewed Oct. 13, 2018
When you email people that you are interested in around your age group with common interests along with the features that they want, no one ever responds to your email. This is a total waste of my precious time. There is a reason people join the on line dating because they have a hard time meeting others. People don't review your profile as in a case with me, I was finally going to meet some one for coffee, then they flaked off the day before because of religion. I'm open to meeting new and different people. Have not meet one person in person, people say they are interested in you, you respond to them and never hear back. Will never use this site again.
Reviewed Oct. 12, 2018
Please do not subscribe to this dating site. We are in for a ride and wasted. Out of 100 profile 99 are scammers. Most ** or beggars in there claimed to be their ethnic group end up with me talking to a ** on the pretense to be Chinese and etc. What I will do is continue to string along with these scammers to kill my insomnia. Take heart friends!
Reviewed Oct. 11, 2018
This website is a total rip off. They fail to deliver on their guarantee and when you deactivate your account to avoid recurring charges they also renege on their "I met someone guarantee." Don't spend your hard earned money on this fantasy website.
Reviewed Oct. 11, 2018
The following is what I wrote them. You can copy and paste to comment on their site. I sent them this same message several times. "I would like to bring these next questions to your attention. Why are profiles with no photos shown to me when I specifically checked “ONLY matches that have photos”? I am constantly shown profiles that have no pictures. I’m beginning to think that you invent those profiles to give false hope. Would you respond to someone who sends you a like, email, or fave without a picture? I didn’t think so. Very frustrating! Also, why is it that I’m spoonfed profiles at a time? Shouldn’t I be able to see as many profiles as I wish? I find it very suspicious and dishonest on your part of not showing true Profiles of real people with photos."
"I am from Canada and have paid considerably because of the exchange in money and I find your site very deceiving and frustrating. If you want to keep your reputation as a dating site that has integrity and is genuine, I think you should automatically refuse to publish profiles that do not have pictures or of those who take pictures of themselves with boxer underwear with their junk hanging down or of a man with no clothes on. It is unfair for those who abide by your rules and respect the platform. For the past 3 days, I have been seeing the same 11 men’s profiles. When I choose the tab Mutual Match, I’m told to check later. I do check later and it is still the same message. Check later. So so frustrating. Why can’t I see more? DO NOT SEND ME PROFILES THAT HAVE NO PICTURES PLEASE."
Reviewed Oct. 9, 2018
The majority of profiles are inactive members then they want to charge you extra money just to see if your messages were ever read. They need to delete inactive members or at least hide them if they cannot message back. I would not recommend this site at all. It's a rip off.
Reviewed Oct. 8, 2018
Match.com also renewed my membership without my consent. I did delete my hidden profile, only to be told I would stay on their database for quite a while. They keep saying they want to help and reimbursed my money, but it's the same sad story that I must log in. How can a person log in when I deleted. It goes back to that problem of staying in their database. I feel for all those people who are honest and caring, who are genuine. I just wish we that have had problems should get closer to bring Match.com down, even when living in different countries. There are ways. I read that Match.com are not accredited with Consumeraffairs.com. I feel the sentence I just wrote says it all.
Reviewed Sept. 27, 2018
This company is predatory in the sense that they make promises that they cannot keep and once you have paid for a membership, consider your money lost. The algorithms they use do not even find common matches. It only matches what you has selected as preferences, but ignores those things that you list as not acceptable. Also, if you are looking for a match local, forget it. You can set the range for your zip code to 10 miles and you still get matches several hundred miles away. In fact, it is probably a less than 10% chance that you would see 30 postings and more than 3 or 4 are local. I would have not given any stars, but that is not an option. Save your money and buy a nice dinner.
Reviewed Sept. 27, 2018
This company is a fraud. I was hacked and instead of helping me they cancelled me and threatened me with legal action. I was angry and I let them have it because they doubted my story. My cc was accessed through their system. This is is not a safe site!
Reviewed Sept. 19, 2018
Months after meeting my wife on Match, we went back to look at my profile online. My profile had been taken over with the pictures changed. Many e-mails were being sent and received, which can only be done with membership, which I no longer had. It was pretty obvious that Match was using my fake account to hook members. I knew this was a practice, as any time I cancelled my membership, I got a flood of e-mails that required a membership to read. Fast forward to no longer with my wife. I tried to get my profile back, explaining what had happened, and was told that I couldn't have my account back.
Reviewed Sept. 15, 2018
Shiesters, they take your Money and cancel your account, I had to call my credit card company to fight it. When you call customer service they tell you they will email you in 48 hours, I’m a good person and I work hard for my money. They did this twice. Do not waste your money. This site should be shut down, ABC gave them an F. Check the reviews yourself. Shame on you, I don’t know how they get away with closing people's account for no reason. I'm going to contact the Attorney General.
Reviewed Sept. 14, 2018
If I could give Match zero stars, I would. Please save your money and sanity, and read this review. I subscribed to Match for 3 months and immediately regretted it. It went from bad to bizarre to scary in 3 days. 1. I discovered most of my “matches” were free/unpaid subscribers — some profiles were as old as 17 years! One man had a photo dated 2001; another had a photo of himself with a laptop image of the date — 2008; another man listed his age as 48 in his profile summary but his field-generated age (the age that appears with your user name and city) was 58, meaning he probably opened an account years ago and forgot about it. When I asked Match about this, they said they keep all free accounts viewable to “expand their subscriber base.” In other words, free accounts are used to lure others in.
2. Nearly all of my “matches” did not adhere to my preferences and “deal breakers,” like gender (!), age range, ethnicity, and location. So what’s the point of filling out the preferences? 3. I immediately began receiving bizarre messages from men and women. They basically said the same thing, that they have a “friend crushing” on me and here’s their e-mail address. I received about 10 of these. Again, Match sent a blanket statement when I voiced my concerns. 4. Several times I realized some people had multiple accounts (same pics and summary, different user names). Again, another canned response from Match.
At that point I’d had it. I asked for a refund, and after some heated e-mails and a phone call from my credit card company, they relented and I received a refund after only one week after subscribing. BEWARE! Match does NOT delete or remove profiles of members who cancel and deactivate their memberships. When I cancelled and deactivated, a statement was sent via email that they “hold onto” cancelled memberships for one year “just in case.” That is downright wrong and scary.
Reviewed Sept. 14, 2018
Last year I joined Match and they charged me after I canceled my subscription which was resolved after a long hassle. I joined in 2018 knowing the steps to take when I wanted to cancel my subscription, I canceled it one month later after I join because I met someone. I went in and cancelled my subscription and took a photo of the screen that showed that I cancelled it and deleted my account. 6 months later I was charged!! I called them and they said I never canceled it. I know clearly now that they are scammers. They gave me a refund but kept $13 because they said the month already started - even though I never signed in for 6 months and thought my account was deleted this whole time! I told them that I want to be out of their system completely and to make sure my account was deleted! I would not be surprised if I get charged 6 months later lol - ridiculous and bad business practices!!
Reviewed Sept. 14, 2018
I tried Match.com for around 1-2 years. In that time I only got 1 message and when me and the girl started talking, she said I could call her and then hung up. Most of the women seem fake or have ulterior motives. This site is a total scam and a ripoff. There have been many class action lawsuits filed on this website and I am in no way surprised. I will be sticking to either the free sites where at least you're not wasting your money, or just date girl. Avoid Match like the plague. They will do you no justice. If you pay for this site, you will realize how screwed up it is. So many copied profiles and women who seem like bots.
Reviewed Sept. 10, 2018
At first, I went to Match.com out of curiosity filled in my email address and username but did not complete my profile. From then on, Match.com kept sending matches that cannot be viewed unless the subscription fee is paid. I paid my subscription fee for 3 months only to find out that the quality of match I was getting was not the ones that match my preference. I called Match.com if I could cancel my subscription but was told that it was not refundable. As I was about to log off, 3 matches suddenly appeared and seemed very interested in me. One was very persistent and said that he was new in Match.com and that his subscription was ending so he wanted to give me his email and phone number. I sent him a test mail with no message in it.
He used my email to communicate and introduced himself and sent pictures. He said he is a top notch international fund/investment manager, with MBA and educated in Germany and that I have nothing to fear as he does not have skeleton in the closet. His wife died and father died the same day when wife died over 8 years ago. His mother died last month after she went home to her birth place and that he has no more relatives except a 21 year old son who is with the Air Force and an aunt in France. After over month of communications and phone calls he talked me into joining him to invest in shares of stocks that he was trading. He promised to meet at certain dates only to tell me that he had another assignment to do.
I was asked to open a Non Resident Investment Checking Online Account with a bank in London. I was asked to wire the money to the investment company clearing house in the U.S. The bank in the U.K. opened the checking account for me for a day and stopped the test remittance I did, then the account was suspended as I was asked to remit 3% of my investment as tax clearance fee. When I asked for a copy of the stop payment, they could not produce any and then I was bombarded with phone calls from different numbers to hurry and remit the clearance money. I looked up the numbers and apparently used by scammers. This is the same number that conned quite a number of women in Match.com. The same story, different names and different pictures. From all indications, he has been using different pictures of different people.
Reviewed Sept. 10, 2018
I have been on Match for around a month. I get lots of views. Most men that write are from out of town, too young, too old, and foreign. The very young men write women without reading their profile. The older men try to get women much younger. The ones around your age just say Hello or How are you? or tell me more. Most men on Match get a lazy profile with equally bad photos. They are just checking it out. It amazes me that lazy profiles and lazy messages are so prevalent on Match. Almost all the men on Match need to pay someone to bring them into this decade of looks, clothing and how to date. Most women say the same thing.
Reviewed Sept. 8, 2018
I tried Match because I work a lot. So a family member suggested that I try the whole online dating scene. So, I thought I would give Match a try. Not even 5 min of having it, I had buyer's remorse. I tried to call and email with no luck of getting a hold of someone outside of their business hours of 8-5 m-f :(. Then when I looked at the matches, none of them matched what I really wanted. I've tried Eharmony in the past and had a similar situation of the whole buyer remorse and there was someone to talk to with no problem and they gave me a refund. I cannot believe that Match.com is like this. I wish I would have read the reviews before signing up with them. Now I am going to be out of money, because I thought I was signing up for a quality on-line dating service that ended up being a nightmare!!!
Reviewed Sept. 6, 2018
Paid for subscription and have not been able to log in for months. Finally I realized I'm paying for this and I can't even access the site. So I call. Sent emails to support at Match. Then next day I do a chat with someone and explain the problem. No help at all. Tells me she's going to escalate my issue to the people at Match.com. (So who have I been talking to? An outsourced service that doesn't care, obviously.) And at the end she abruptly end the chat. I downloaded the chat history... Then I call customer service and I get an outsourced person who is obviously in the Philippines. He rambles the responses he's reading off from his manual. No emotion and no intellectual understanding of what I'm tell him. Ends the call with, "I will inform tech support about your issue." So frustrate. After paying for months of service I have been able to log in on maybe twice in the last 3 months.
Reviewed Sept. 5, 2018
I found a Groupon for 74% off the normal price. There is NO COUPON OR PROMO CODE! Once you click on the Groupon it brings you to the Match.com site. (I had already signed up earlier, just not paid. I wanted to see how the site worked prior to buying. With limited access I was happy at the time.) I will do anything to save money. So, using the Groupon was the only reason I paid! I wasn't going to pay $131.94 for a dating site that I only got to see part of and there are plenty of free sites that I could use.
Per the Groupon, the discount would be applied at time of payment. I hit the "BUY" button on the Groupon app and was sent to match.com. I went to subscribe and entered my credit card info. Again, no promo code or coupon. Btw, I have screenshots of every step including capturing the pop up in Groupon regarding no coupon & billing. I was billed immediately $131.94 which was the Labor Day weekend sale of 25% off (6 month plan).
I had to wait until after the holiday weekend to call Match. They were rude, called me a liar, kept claiming there is a place for the promo code. When I asked where it was, I was told to read multiple times. This was after the first guy just put me on infinite hold. That's how their customer service team treats people. So, they claim I will get a credit. I still haven't. It's been two days. Of course they cut off my access before we ended the call.
So, I tried the Groupon again. Keep in mind I have the time and date stamped screen shots... it took the Groupon. But the cost was the same. Instead of being 25%, it read 60% off but it's still $21.99/ month. This is highly illegal and fraud! Not to mention I want to sue them for the abuse over the phone. And, if I don't get my credit by tomorrow I want to hire an attorney. If anyone else has had this happen to you... a class action lawsuit might be what this site needs to treat people with respect and not steal their money! I got an email today from Groupon asking if I was still interested in the 74% off Groupon. I did screenshots of that as well. How many people has this company defrauded?
Reviewed Sept. 5, 2018
Don't risk using Match.com unless you want them to be taking your money even after canceling the service. I've canceled twice and still no email confirmation or anything. You cancel and they just keep charging. I canceled the same month I joined because I didn't like the site and thought it was too expensive considering it was no better than the free ones. They still charged me for the following month even though I'd canceled. This is still unresolved. I don't know how they get away with ripping people off.
Reviewed Sept. 3, 2018
I wish I would have read all the bad reviews before buying. Anyone can message you so you will get people way older, way younger and or out of state. Wish I could get my money back... Waste of money so don't buy!
Reviewed Aug. 30, 2018
I thought Match.com was trustworthy. I was wrong. Nevermind the awful site interface that is far inferior to free-to-use competitors like OKCupid. Never mind the massive number of bot profiles, the search algorithm that's only slightly better than random. Never mind the shocking $30-a-month price tag. They are legitimate scam artists. They automatically renewed my subscription (after I went out of my way to turn that function off) and charged me for four months (!!!). Now I'm out $120 for a crap service that I never used. Please, don't use Match.com. Almost any other dating site would be a better use of your time and money. They are jackals who prey on saps like me- don't be their next victim.
Reviewed Aug. 26, 2018
I joined Match.com one day and the next day kept getting men who were overseas who wanted to continue chatting but not on Match.com, or replies with email addresses and phone numbers for me to call someone else they thought would be interested in me. I requested a refund from Match.com and was told they do not refunds even with the scammers. I have reported each scammer to Match.com as I get them since I am stuck with the membership until Oct 2018. Not my idea of a good dating service website. I tried them after being catfished and was surprised that not even a day went by and it all started all over again.
Reviewed Aug. 23, 2018
I signed up for Match.com and was able to browse around for a couple of hours. After uploading my photos they blocked my account and could not give me a reason for why it was blocked. Now I'm a ** male 54 years of age but I hold my age well so most people tell me I look to be in my 30s. Anyway I have emailed these people about 5 times asking why is my account blocked and today 8/22/2018 this lady stated that she would need to escalate it up as they had already done that when I created this account back in June of 2018. Yes there are other dating sites out there but this racial profiling needs to stop! therefore I have decided to seek legal action regarding this matter. Let's see how quick Match.com can get this corrected.
Reviewed Aug. 21, 2018
I don't agree with many of you, a lot of profiles are fake, most made by cam bots. Others by the website, the long term relationship, is just showing how valuable women are to lure men in, you have to be aware of the fake stuff. It's really a waste of money.
Reviewed Aug. 19, 2018
I am a healthy, highly educated man who believes he must go out on a lot of dates before considering anything serious. The women at this site are looking for a permanent partner right upfront. If you're a handsome fellow who works out and earns six figures you can choose hundreds. However, if you're average then this site won't help you.
Match.com Company Information
- Company Name:
- Match.com
- Website:
- www.match.com
