Match.com Reviews

I got tricked by signing up for a 3-day trial. I used it, but cancelled as soon as I signed up. I found they charged me anyway for the month. I called to get a refund, but I was 1 day late (the charge came on the 13th, one day after they renewal, but I didn't see the charge until the 14th). Use the trial only if you are sure you want a membership. And regardless, keep checking your account to make sure they cancelled. The site is not attracting much in my age group anyway, so it's not worth using.

Limited database, the same people keep popping in your searches. For every one single woman on there, she gets a 1,999 emails, fake spam accounts, probably created by Match themselves. So you can lured to purchasing a membership to see who emailed or inquire to you. Nothing is free. Want to see who viewed you, pay. Poor customer service, incompetent staff. Why else would my account be hacked. The reality is that online dating has a very low rate of success. But if this is the only venue you can resort to, then I suggest another site. One can't expect much from a company based out of Tex-ass!

I had been on Match for about 3 weeks. I was emailing several members of Match when my account was blocked. My account was blocked for no reason. I never did anything inappropriate. I never posted anything inappropriate. No reason was ever offered. I sent several inquiries as what was going on. I was then notified by email that my account was now terminated. No reason for any of this ever offered. I consider this organization to be extremely unprofessional. I will be sure to advise everyone to avoid Match.

I'd like to rate Match with -3 stars. They have in settings an icon that says to check and see status of subscription but that will set you for auto renew. If you check your account to see how long until it expires, that date means nothing. They decide to keep dipping their hands in your bank account. If you try to speak with someone there they keep telling you you're on auto renew. And there will be no refund. And they will not allow you to speak to a supervisor or manager. I'll never use them again. They are thieves!!! I'm also putting my experience on Facebook and the blog in my county that is state wide as well.

They are thieves! They scam you. Once you give them your credit card they continue to charge you. I have had to call them every 6 months to tell them not to renew my account. I still get charged then they will not give any refund. Not even a discount. Nothing. If you want a headache sign up for this service.

I originally joined Match.com for free but after receiving numerous messages stating that my profile had been like, viewed, there were people interested etc... I decided to become a month to month paying member. After I paid for the first month, all the numerous messages about my profile stopped. I decided to cancel my paying membership when the first month was up and then magically the messages about views and interest in me began once again. This is how they get people to pay for a membership. On top of that, all the other members I was supposedly matched with were totally opposite of anyone I would have anything in common with whatsoever. I've asked for a refund... I know, good luck with that. What a total waste of money.

For several years I have used Match.com to various levels of success. I have been somewhat forgiving of the scammers, false profiles, etc - and on occasion found people I might contact with. Specifically - after a one month membership - I attempted to cancel said membership on the correct day and had difficulty doing so. When I attempted to email (three separate tries) - there was no customer service response. Four days after the initial attempt to cancel - I phoned Match.com customer service to ask for a refund (as by this time I was auto charged for a second month of membership). Here is where I was met with a completely unhelpful CS person who would not transfer me to a supervisor - and essentially hung up on me - with no customer service resolve. Bye bye Match.com.

I'm very dissatisfied with their service. I signed up and used my debit card, and they blocked me. No reason or explanation was given. I tried again later after a few months and still the same thing. I have not said anything to go against their policy. This is the worst dating site in the history of the whole history. They should not be able to just block or ban people without explanation.

Beware when you cancel your subscription. They will send you a verification that it is canceled but will automatically charge you again until you personally call to cancel. I demanded a full refund but they only offered a partial refund. This is the only complaint I have about Match.com. I did meet a wonderful woman and that is why I canceled my subscription.

I signed up for what I thought was a free trial... Evidently it was for a 6 month subscription at 119.00. Within 2 days I cancelled the account but the lovely customer service people will not issue a refund or make any accommodation. Even if I made an error there must be some compassion... or correction. There is none. I am 73 years old living on a fixed income and would have never knowingly signed up for a 6 month sub without first checking out the free trial. This service may have a good reputation but its ability to accommodate ALL its customers is rigid and disgusting. I need a refund. I believe the free trial was misrepresented.

My Match.com experience has been the worst. I've been hacked twice in the last two weeks and once about a month or two ago. Match is supposed to be a secure site. My account settings were compromised, renew settings changed, pics deleted, search criteria were all changed by the hacker. I was reviving messages from people I was in contact with that were also hacked. I also got at least 3-6 scammer messages a day as well!!! To get a refund is a runaround. Match is the worst dating site. I would not recommend Match.com to anyone looking for anything serious!!!

Match.com is an unethical company that does not care about its members' well-being and is only interested in getting their money. Recently I paid for a three-month membership, but I felt compelled to stop using the service after only a few weeks when I received a harassing email from a member I had never before had any contact with. What he wrote in his email was disturbing. It related to death and politics and had nothing to do with dating. I filed a complaint against this member, wrote him back a two sentence reply letting him know that he is sick and should seek help, and then blocked him so he could never contact me again.

I had only been on for a few weeks. I kept getting contacted by women asking me to contact their friend/cousin/someone they think are too good to pass. All women said they seen my profile while the girl was searching. They also say "the man is not a member can you contact them at the email they provide." One woman convinced me to contact a non-member who tried to scam me for computer, ipht, and a camera. Now that I reported them my account that cost me 75 dollars is not loading. I have yet to view my credit card but shall trade it for another so they won't charge me again like I've read on reviews. Sad with all the advertising it's not a pleasant site. I've tried to contact Match about my profile not being active when I just payed 3 weeks ago for a 3 month subscription and have not been able to. What a nightmare this site turned into.

I decided to give Match a try and signed up for one month at 38.99. I talked to a couple people and met one in person. No complaints. But after the first week or so I noticed that activity - views and likes - dwindled. I'd say in the last 3 weeks of my 1 month subscription I received 1 or 2 views and no likes. But as soon as my subscription ran out, I suddenly began getting all kind of views and likes. Of course you have to subscribe to find out who they are, so I decided to give it one more month. Upon renewing my subscription I found that every last one of the likes that came pouring in was from a very attractive younger woman, usually listing a state nowhere near where I live, and in every case the profile was now hidden.

Save yourself the time and money. Match.com is a huge scam - they auto renew even after you have taken the steps not to. They won't refund your money. They randomly also terminated my account without explanation and will not give a refund for that either. Would highly advise not to use.

Don't even deserve the number one rating, but it's the lowest on the charts. I subscribed in good faith. I was never able to connect through a technical glitch. I called 8 times and sent 3 emails, all to no avail, though I was promised twice that A supervisor would call me back within the hour. I'm still waiting, minus over $50.00 debited to my account in US funds, with no assurances that I have been deactivated. Customer care is more like customer dissatisfaction. They lie, cheat and steal. I've asked my credit card provider to look into it for me. Save your money, time and peace of mind. Please trust me on this one. If you don't believe me, look at all of the complaints...

The matches provided didn't even come close to what I indicated I wanted. I tried to cancel a 3 month auto renewal. The day I was charged and after chatting with two people, they both disconnected before answering all my questions. In the end the second person refunded me only $20.01 after converting to a one month package. What a terrible company, first ruining people's love lives through disappointment, then ruining their finances when they know they are taking your money for no services rendered. Match is cheating people of their money and they know it.

This company is awful. I made an account, spent time on my profile, and started to talk to matches. The next day, when I tried to log in, I got a message that my account had been blocked. I called customer service, which said that the matter had to be "escalated". I got an email two days later, saying my account had been terminated and they could not tell me why without a court order. I called customer service and received the same information. I wasn't on this site long enough to violate any terms of service, and I actually did not violate any terms of service. I have passed multiple federal background checks for jobs, so I can't imagine what problem Match.com had with me -- and since they refuse to give information, I will never find out.

I paid for 6 months. Not even 2 weeks and my acct got hacked. I have called Match at least 10x and all they say is change your password?? This does not stop it and I am getting spammed with people that have received a bogus email from me. They are threatening me. I reply telling them it's not me. Some of them probably will get hacked too if they reply to it?? Match has done nothing at all to stop it. It shows I sent out over 100 emails, none that I have sent personally??! I asked for a refund and cancel. They will not give money back, just will cancel my acct?? If they are so high tech you'd think they could stop these bogus emails being sent from my account?? Not happy at all with them!!!

As a single parent I thought Match would be a cut above some of the free sites. Initially I was contacted by a number of men, but found that a high percentage of them were scammers which I reported and blocked. Of the remaining men, a number of them seemed to be into grooming women for sex, not relationships, with inappropriate sexual content to their emails, or coming on extremely interested then dropping all contact for no apparent reason. There are no behaviour guidelines or restrictions for discriminatory sexual behaviour, which ends up meaning that as a female, you are paying to be sexually harassed or discriminated against by men who seem to view you as no more than a piece of meat. Soul destroying site.

Sadly it seems that the more literate men are on other sites! So many of those on Match.com can barely string a word together, let alone a sentence. Perhaps it's a hard fact that no one seemingly decent and of moderate intelligence wants to reply to any of my emails - because no one has! I have however, had communication from foreign chancers half my age, grandfathers, men whose details have been removed having been deemed 'inappropriate' by Match.com and men who would benefit greatly from English grammar and spelling lessons. There's something on the site about men only being able to reply to emails if they've subscribed - so why are they on there if they can't actually communicate with anyone? It seems Match.com just wants site users to upgrade their subscriptions by paying more money. I am totally baffled how anyone nice, normal or half educated has had any success on Match.com at all.

Lots of Fake Profiles. When you view your interest or email it says this profile is no longer available. Every time my subscription ends I get a response from a match. Maybe nothing all month but the day it ends there is a response. Total fraud.

I was winked at, liked and shown interest on May 5th. He wanted to text outside of Match because he wanted our conversations to be easier for us. I have texted back and forth with him for 3 weeks. Today, he tells me about an issue that he has to pay for and doesn't know how he will. He asks me if I could be of any help. When I said that his company should pay for this particular issue that occurred, he gave me some lines. When I told him that he asked a total stranger (we hadn't met yet) for money and that I wouldn't help or be scammed he didn't respond again. Ladies, be very careful. Do not text outside of Match too soon. I felt as if this relationship we were developing was going to be wonderful. Don't believe what you read. I will tell you that ** is his info on Match. I don't blame the man in the picture: someone is obviously using his face and information for scamming purposes!!

When I looked at the costing of Match it gave monthly value but also stated that if you got a yearly subscription you could get it cheaper which was £119 so I signed up for the yearly subscription. However after six months, they have taken a further £119 out of my PayPal account without letting me know this was happening. The advert lead me to believe that the initial cost was for a year. When I spoke to them via the phone they were very unhelpful. Told me this was in my contract that they can close my account but refuse to give me a refund. I have PayPal looking into this but don't hold out for much luck. I would advise anyone that don't waste your money on this site. It does not care about customer satisfaction. Just likes to rip people off.

I am a computer tech, I was working with one of my senior citizen clients who wanted to get onto Match.com. I had her buy a prepaid visa card with 50 bucks on it and I activated it for her. I tried repeatedly to use it on the site to no avail. I called visa and the card was set up properly and working just fine. I got into a chat with a match.com administrator and had her try to run the card and pay for a one year subscription. I wanted the promotion they were advertising for 27.99 per month. She told me that it was 36.99 per month and I told her that it was illegal to post one price and then charge a higher one. She agreed to the payment of 27.99 per month. She took the card information and repeatedly tried to pull money off it. It was declined. I asked her how much she was trying to pull off the card and she told me 27.99.

Yes, they advertise the hell out of their site. Give their marketing team some credit for being able to scam ordinary people. But let's get into specifics about this company. The auto-renew feature is a complete joke. I cancelled my account at least two dozen times, yet they kept billing me. When you call their customer assistance, they just tell you that it must have been a clerical error. "But we hope you'll stay with us!"

I've tried Match not one but THREE times thinking that maybe the first two times I had been plagued by bad luck or bad dating timing. Oh boy I was wrong! To do an experiment I subscribed to Zoosk at the same time. While at Zoosk I keep meeting good quality man almost every weekend in Match NOBODY contact me! Match keeps asking me for "extras" to be pump up ahead on line and they want to charge me for everything in order to be noticeable. Horrible, horrible site! On top of that there are a lot of fake profiles and scammers. I am a very good looking woman with really nice pics and the prove I have is that in Zoosk I get lots of chats and request to meet me while in Match NADA, zero and the ones that contact me are very ugly unemployed guys.

I joined Match.com. I was only on the site for a few weeks. I had numerous men trying to scam me. All of the profiles on the site appeared normal. They were not. After communicating for a few days I was asked for money. Match.com needs to protect customers. Verify people are who they say they are. Not safe. Horrific experience. I would not recommend this site at all.

2 bad experiences - shame on me for trusting this organization a second time. 1. I received an email offering a 30% discount so I decided to sign up. However when I clicked the discount rate, they charge the FULL price on my credit card, not the discounted rate. I was able, after much arguing with them, to reverse this rate, but they wouldn't discount the rate. 2. A few weeks later, I received an email with a discount. I did not sign up. I opened the email to read it, and they automatically put a charge on my credit card because they had saved my credit card numbers from the previous subscription. It took many calls to my credit card provider to get this reversed. DO NOT JOIN.

Fake profiles. People don't want to meet to have a date. Just want to message. Just a scam to keep you paying. I cancelled my subscription because I'd had enough. Tried deleting my account but impossible online. They only let you suspend it so they can send you offers to get you back paying them. Then I received an email thanking me for subscribing again and they took payment. I called and complained and was cut off. Called again to sort refund and asked why you cannot cancel your account online. Technical issue he said so I insisted he cancelled it. Dreadful scamming company.

I signed up and clicked the 3 month option. I was really careful making sure this was checked. I said PayPal, it said 3 months. Somehow it charged me $120 instead of 73... for 6 months! I called the next day: they cannot refund you!!!! They can only take it down to one month of $50, when one month is $20 on the site itself. RIP OFF ALERT. Do NOT BUY INTO THIS WEBSITE. They are horrible and finding an attractive male was not easy (about 2% attractive). DO NOT USE MATCH.COM. They will overcharge you!

It is almost impossible to cancel your account! I deactivated/closed my account in October. I was charged $75 in January because I did not check off the almost impossible to find box that prevents automatic renewal. I poured over the website to be sure my account was closed to not be charged again. I also sent an email and received a confirmation email from Match that my account was deactivated... "Sorry to see you go." In April I was charged another $75. I emailed three times and never received a response. They do not have a phone number on their website. Again I poured over the website to be sure this account was closed in every way possible. Not trusting them I Googled match and found a phone number where I could talk to a human. She said my account was still open and set up with the automatic renewal. She said she would end my subscription but would not refund my $75. It's just wrong.

I signed up for Match.com about 3 years ago and quickly canceled my account. I made sure I did EVERYTHING to cancel it correctly to avoid any type of charge. I noticed 3 or 4 times throughout the last couple years that they were still charging my account. I emailed 4 times and received no response, finally got in touch with someone and was told I couldn't get a refund. I never allowed them to automatically keep my account open. This website is a scam!!! I did my part, following their directions to cancel my account but somehow this is my fault. Unreal.

When I first joined, it was fine. I had what I considered an overwhelming response and even though there were very few "matches" that I felt were right or I was interested in, it seemed as though the ratio was very good. I had a couple of great dates, but never did meet anyone I really clicked with. I let the subscription expire until after the Holidays. I subscribed again for another 3 months. During that time, all I saw was the same profiles and the same faces as before. I also discovered that most of the "matches" were scammers. About 90%. It got really easy to pick them out and I was reporting on a daily basis. Everyone else was recycled from the months before.

I didn't meet any neat ladies so I tried to get out before I was charged for another 3 months. But their website kept asking for my password again and again! And I couldn't contact their help! I gave up for a while. Then I noticed my credit card was charged $44. OKAY... I'll try to unsubscribe again! And I did. I DID! But MATCH.COM used a crazy conversion! They changed the US $44 to CANADIAN $84 for 3 months! CANADIANS! Stay away from this SCAM! Match.com are crooks! And watch out for the American folks who want to meet you just so they can move to Canada and enjoy our free medicare! They are probably all Trump voters! They voted for him, and now they lost their Obamacare! TOO BAD!

I went online and cancelled my subscription 7 days prior to the end of my original subscription. I was not happy with my experience during the first six months and had no desire to be trapped into another 6 month window. I cancelled the auto-renewal along with three add-on services. Conveniently, they only confirmed they have record of the cancellation of the add-on services effective May 1st with a cancellation date of 5/8/2017. This is the end date of my original subscription.

I can see why Match.com has such good numbers on 'matching'. That is because if you don't get a match in a long time, you end up getting these messages from people saying "Their friend walked by and saw your picture and want to reach out to you of Match.com." It seems suspiciously to me as if it is coming from Match.com itself. There are so many scams that you can't tell when a real one comes in. The percentage is so high that I don't think they should be allowed to offer the service until they clean it up. I would not recommend this to anyone...unless of course you like getting scammed. The one true test...I ask them out for coffee...and voila no answer or a nasty message comes your way.

You sign up for a trial, and it tells you it will alert you when it has run out, so you can renew or not. Did not alert me, and proceeded to deduct almost 70 dollars from my credit card monthly. Not only is that an outrageous fee for a mediocre dating site, but when I contacted their customer service they just told me there's nothing they can do, that they automatically renew for MY benefit. No refund, no apology. Absolutely horrific. DO NOT USE THIS SITE.

I was a 3-month member of Match.com. I was told that on the 5th of May my membership was up and that is when I canceled my membership and that confirmed that it was canceled. But when I looked at my acct. they still charged me in true Match fashion. When I called them they told me, "Sorry we cannot issue you a refund." This is fraud in my book, I will join any class action lawsuit against this "gangsters" laughing all the way to the bank in NY.

I also was SLAMMED for charges for another 6 months membership I didn't want. BUT I WON!!! Contact your Bank IMMEDIATELY! Wells Fargo Rocks! I called them right away! I formally disputed the charges as fraudulent and told them of the hundreds of Consumer Complaints & that this is a commonplace practice with Match. They closed my debit card & issued me a new one.

This site is almost 90% a scam. They have fake profiles, they have profiles that are not subscribed which makes you go thru pages to possibly find someone who is subscribed. They say folks are online or have been when they are not (friend and I tested this). The 1st few days I registered folks were reaching out to me and then all of a sudden stopped (my settings are correct). I wish now that I wouldn't have paid for this site. I was thinking since I had paid it would be a good quality site. It is just as bad or even worse than the free site. You also can not contact them unless you call them. They have the option on there to chat with someone but it doesn't work and the email doesn't either. Never recommend this site to anyone.

Automatic renewals even if I opted out on the site. No choice of disputing the charge with them. They did not return the money although the profile was deactivated and I called 24 hours after the charge was posted on my account. Use another site instead.

So my wife and I are getting a divorce. We are not separated yet, meaning that we still live in the same house. So I was checking my bank account and credit card online and I see that there is a charge to Match.com on the credit card. I obviously didn't make it, so I went to the site to see if my wife had a profile, and she did. I had to make an account to be able to search for her profile. Now, to use that site, you have to be single, divorced, or separated. So they have a little report button at the bottom of the page. I click it and tell them that she is my wife and technically, we are not separated and are still living in the same house. So what happens? MY account is deleted but they leave my wife's account up and active! I asked why me but not my wife and I get the same response over and over again - they can't give out any information about anyone's account and if I want information, I will have to file a subpoena, blah, blah, blah...

I will first say the auto-renew issue that everyone is complaining about is real. But I also want to confirm Match.com's abusive treatment of subscribers who start a billing dispute with them. They lock out subscribers who have already paid, and even lost their dispute resolutions for at least 60 days. So they are stealing money from people who have paid for their service. I'm not sure why this is allowed, and why Match.com gets away with so much, even though there are thousands of similar complaints against the business.

Well... I was blocked out of my account without notice, notification or explanation. I called their customer service many times only to be passed along to somebody else. The resolution centre resolves nothing. No one will give me an answer as to why. I think it’s because I complained about an abusive experience and I wrote about it on my profile. Then was immediately blocked. They lied to me repeatedly telling me they sent an email which they did not, that they would have someone call me within 24 to 48 hours which did not occur and it has been over 10 days.

I've found most, if not all, dating sites including Match.com, OurTime, Single Parent Meet, etc. are just a way for scam artists to try and make contact and money, especially with older and lonely widows. Constantly inundated with young women (I'm a guy) with their phone numbers written backwards on the mirror of their profile. Technology being what it is today, I've been in technology for 51 years, has far advanced since the Stone Age yet they continue to send out their Flirts, Winks and emails. It's obvious that their only concern is making money and not the welfare of their members.

This company offered "free 6 months if you don't find a partner" for a $150 fee; They have fine print they do not clarify, and auto charge again in 6 months without notice. All this is buried in the busy website fine print, and they DO NOT offer customers the ability to request a refund. This site should be shut down or fined for misrepresentation! They make it difficult to reach customer support, and no recourse for an unsatisfied customer! I have never done business with a company that cares less about their customers! They SHOULD NOT be in business!

I added the subscription service for 3 months. The site shows all of these additional features you can add. I viewed the text/phone option. When I opened it I noticed it downloaded my CC information. I hit back to back out as I didn't want it. Match charged me. I sent a message immediately to have the service credited to my card. 5 days later, no response, so I contacted customer service. They refused to credit me, wouldn't connect me with a manager or supervisor and hung up on me.

I highly recommend-like 20 stars. I think if you are going to get highly mature men and a lot more security for their members, I know it cost but it is security. We try and protect our children, my question is why don't you as a adult want to be protected. I was protected back a month ago and they dealt with that member and I was protected. As a consumer I think that Match is one of the highest rated in my book. I want to say thank you to match.com for giving me the protection I need.

Back in March 2017 I logged into my account and turned off the auto-renewal option, receiving a message saying that April 30, 2017 would be my last paid day. Then today (May 1, 2017) I got charged for another three months. Their customer service is horrible as they make it impossible to talk to anyone over the phone. I spent 15 minutes on the phone and the lady (who barely spoke English) said she could not transfer me to anyone (including her supervisor) and could not guarantee that anyone would call me back if I left her my number.

Maybe 1 out of 50 profiles is real or still active. You can tell by the picture, profile says they are 50 but picture look like they are 30. Fake profiles, women in their 20's contact men in their 40s and 50s. All of these pics are of models. You can tell they are scammers. Just for fun I started out emailing everyone I got matched to. In a week no replies, nothing. I must have sent out 300 emails.

I originally signed up for a 6 month membership at $80.00 and right at the 6 month mark my credit card was automatically renewed for $131.00, once I got a notification of the charge I immediately contacted Match to cancel my account. They told me that they could only credit my credit card $80. I said for a 5-day membership I am being charged $50??? They said, "That is our policy." I said that is BS, tried to file a dispute with my credit card and because I had logged into my account to call Match that was considered active use of the membership and my dispute was denied, this site is crap and defrauds its customers!! BUYER BEWARE!!!

I canceled my service 54 days into the 99 day contract. I copied and saved the confirmation information. They would not delete the account for the remainder of the contract. Then, they automatically renewed my contract! I called customer service and reached a service center outside of the US. I was told I did not cancel the service. I gave her my confirmation number and was told again, I did not cancel service.

I joined Match.com and in order to get a price break I paid for a 6 month subscription. I was on the service for 2 weeks and met someone and took it offline. I did not continue to use the service so in short they collected 5 months for free. After 6 months was over I was unaware there was an automatic autorenewal policy and they dinged me for another 6 months. When I called they decided that they could give a partial refund but would have to charge the full one month subscription price of $51 which was 2/3 of the 6 month price. Then they expected me to right a positive review. Be careful and make sure you cancel and double check. #ScamArtists

I was charged for an additional three months after turning OFF automatic renewal. I spoke to a rep via online chat who told me that just turning off renewals isn't enough, and the unless you actually go into the account and cancel your account. I then mentioned that as this was an unauthorized charge, I was going to dispute it with my credit card. Her reply "If you do that, you will be banned for life from the site, and your credit card will also be permanently blocked." What a fraud.

Like reviews before me state, don't sign up. The "free" membership tells you that you have a large quantity of emails and people trying to contact you and that you can only respond if you have a paid membership. Well, guess what? When you activate the paid membership, you will find out that there are ZERO emails and/or people trying to reach out to you. In addition, you will also find that the profiles you were able to view of other match.com paid memberships within your search criteria are not real. They, I am a speaking of 17 profiles in my case, were all fake! It is so saddening. I personally was so excited to find a potential friend that I finally redirected some of my funds to the membership fee - and then found out that Match.com was just baiting me for money. It was more than a letdown - it really hurt. Shame on them!

I signed up for six months and was billed for 12 months. The site did not work as it would only set me up with women from other countries. I cancelled my subscription because they could not fix this problem. I asked for my money back as I only used for three days. They said too bad so sad go away. My bank statement shows they billed me for double the amount that a six month subscription should have cost. These guys are a total scam!!! Please look into it!! I am not rich so I cannot afford a lawyer. Thanks.

My ex-girlfriend seen my profile and lied to them. Tell them was married! Banned my account after my ex lied to them. Explain to customer service it's a lie, they have no proof! Other than he said she said. I even sent them my divorce papers and the customer service agent was so emotionally involved with the woman who lied! To them, that proof and logic will not work. Stay away from this company.

Match.com is a total scam and you need to be VERY CAREFUL WHEN YOU CANCEL!!! I canceled - went through the steps, my three months ran out. I also paid extra in my fee to be private. I live in a town where everyone knows everyone so wanted my privacy. Imagine my surprise when two people said they saw me online AFTER MY SUBSCRIPTION ran out/canceled! My privacy was gone. My picture now exposed with my profile for everyone to see!! I paid to be private and I was done. I got the "Sorry to see you go" email. I was furious.

I hadn't used Match.com in quite some time. I decided to start it back up, reuploaded a picture of myself and started to browse and search. The next day, I get a notice that my account has been banned and that I should look for a notice in my inbox (no notice ever arrived). Upon contacting customer service, their response was "We only allow singles to use our service". UMMM, excuse me? Did you somehow get the impression I wasn't single? How? What? Why would I use this service if I WASN'T single? I hadn't filled out anything on my profile yet other than a small paragraph and uploaded a single picture of just myself. Match service banned me just as I was starting to get interested in it again. I've been single for awhile and hadn't used Match.com over other competitors, now I DEFINITELY will never use Match.

Automatic renewals with no warning. No choice of disputing the charge with them. No luck changing from a 6 month to a 1 month subscription. No communication with them whatsoever. Just really angry about the way they treated me. Makes you doubt the goodness in people.

Have been on Match for 1 week & have made 0 connections. The men that I was interested in never replied and since it was a few I'm led to believe they were fake accounts. Instead I keep getting matched with men that are the opposite of what I'm looking for. Why bother asking me what I'm looking for if you're constantly matching with what I'm not looking for. Paid for 1 month. Won't stay that long. Biggest waste of money. Prefer Zoosk.

Don't use this site. They charge your card automatically each month even if you sign up for 1 time monthly subscription. You have go back and cancel so that you won't get charged monthly. That is never mentioned. Plus, POF has the same individuals. Come on, why pay so much money when you get the same dating pool for free on POF. Waste of time and money. Will never use again. Very dissatisfied with this site.

It shows a bunch of people trying to get ahold of you while you're not a member then you subscribe and it's all ** false as can be. The commercial it has is a lie and it also enrolled me into auto refill so it kept charging me without my knowledge. This is a crap site. Save your money date the old fashioned way. BIG MONEY SUCKING SCAM!!!

I signed up for Match's 6 month guarantee hoping this site was better or different than other dating sites. If you aren't the most tech savvy person like myself you will have a difficult time understanding how to use the site's features properly. There is a catch to the 6 month guarantee that I was unaware of, you must email a different person pretty much every day. I did email the 10 people a month. Match claims it takes to get the 6 month for free guarantee but of course Match did not honor it saying on their records they did not show those emails. I offered to forward all of the emails I sent to prove that I did indeed send the emails. But even after talking to a supervisor all she said was she was very sorry but there is nothing she could do, which is complete garbage business practice.

I have been a subscriber to Match for years without incident. I was charged $197.54 and when I looked at what I was paying for was shocked to find I was paying $57.94 for nonmembers to respond to me for free. No way to contact Match about this so I inquired via American Express about this amount. Only saying I did not recognize this charge. I have been locked out of my account since. All Match will say is my account is cancelled. So much for customer service.

I wanted to cancel Match before they renewed me for another 3 months for these horrible matches that they send you and not making any connections. I went online to my account and canceled my subscription. They said "sorry to see you go" and that I could still use the site until my subscription was up which I did. I stopped logging on and then I went to my credit card statement and they charged me $80.97 for another 3 mths. I called them and they said I never canceled and if I did I would have received an email stating that. I didn't know that I had to speak to someone to get that. Called my credit card and filed a dispute. After a few weeks I received a letter from creditor stating that Match said I never canceled and since I did not have that email they couldn't help me.

I signed up for Match.com and within 24 hours CANCELLED. They inform me they will not refund my money despite my cancellation within 24 hours. Under the law, they cannot do that. This is FRAUD. I see thousands of similar complaints. DO NOT JOIN MATCH.

I joined Match about an month ago with high aspirations because the website looks so slick and is well known! Before I even paid for an membership my inbox was covered by supposedly pretty women that had interest in my profile. This was before I had even posted an photo. What an complete joke! I've investigated this site and there are very few real profiles but mainly fake profiles and photos that the staff there e-mail to current and future prospects and customers just to provide them false hopes and to keep the money rolling in!

Created a no fee profile and was checking it out, The site constantly hits you up to be a paid member. So I bought a membership for 3 months. Then you get pelted with ads for other dating sites and the opposite gender - older mature ladies. I am a gay guy looking for guys to date. The site sends me emails from women. More spam: then 3 hours for customer service. Then It's such a time waster and no real contacts so I try to cancel it - site refuses with like jumping thru 15 messages. asking if you're sure you want to cancel - What?? Then all these messages asking you to re-activate your account. It's like a bottomless pits of spam - the site is very very old and clunky and does not allow you to edit anything until you've done it like 3-4 times. Do not give these people any money. It's like a giant BS scam of fraud.

They send me emails of supposedly a couple interested women. I decide to give it another try and of course all of a sudden these women disappear or do not respond. Pretty much sure there is a little bit of intentional fraud going on with Match.com. I have done it off and on for years and never met anyone. It's a ridiculous joke and I am now done permanently. They are not worth my time even if they were for free. I would rather do POF.com which is free although never worked as well.

I am a savvy dating shopper. I teach how to use dating sites. (I found my successful relationship through another site). Match did not honor my requirements. I would have given match 2 stars. However, I terminated my membership about 9 months ago. After repeated contact attempts, I still can't get off Match. I dislike being used as a "Stalking Horse". I believe Match is violating the terms of our contract. I will not waste more time with letters or calls. Match is using my profile as false "bait". It also makes me seem inconsiderate to anyone who may contact me. (I am attractive, interesting and received thousands of responses -- partially because my requirements weren't followed). By indicating that I am still available, Match is also being unfair to other users. By keeping my profile active, the agreement has become a lose-lose proposition and false advertising to all. KINDLY HELP GET ME OFF OF MATCH.

STAY AWAY from Match.com. I signed up for free service and 3 month subscription was given itself and money taken immediately from my credit card. I called, emailed multiple times. I cancelled within 1/2 hour of finding out $$ had been charged. They have ZERO customer service and they DO NOT refund ever, even if it's their fault. Worse company I've ever dealt with.

Note that when Match states free trial they are referring to a limited access. You can see people however will not be able to speak to or get replies from anyone. WORTHLESS... You will notice during your trial that you will receive likes and people interested in you however most or all will be phony and provided by match representatives or perhaps a mystical entity since Match states that they do no such thing. The best part is that you will only know that you received interested persons however will not be able to read what they have to say unless you subscribe/pay. It's only then that you will find out that these interested parties are NOT AVAILABLE.

EVERY DAY, I get Winks, Interests and Likes from fake profiles that are phishing scammers. Almost always, it is some 'Glamour Shot' photo of a young woman, and immediately, in their "In my own words" portion, they include a thinly disguised email, spelling out things a certain way, or abbreviating, to avoid being detected by Match.com's 3rd rate security systems. It's a phishing scam, or some other seedy enterprise, but I'm too observant to fall for it. I shouldn't Have to be. I'm a paying customer and would prefer to send Match a bill for all the time I waste having to weed out the fake contact on their site. I shouldn't have to weed out 10 phishing scammer fake profiles for every 1 actual human behind a profile.

I have just gone through what others have complained of with billing cancel and no refund. I did what I was to do and not be billed and was billed anyway. I argued and was hung up on with a "you have your sub. til Oct." I don't want it. I went on there one time. I want to start a class action suit. But need help on how to go about it. Anyone interested please let me know or if you know how to go about it. They are thieves.

They do not work with consumers. They automatically renew your subscription each year. Nowhere does this say on the website. When I called in to get this taken off. They informed me I must cancel before it renews. I cancelled 1 month after renewal and I don't expire until 2/2018. I can't use it even though I am paid up until then. HOWEVER, the website is also terrible. Definitely go to another dating site. NOT MATCH.COM.

The unfortunate thing about Match.com is that if you cancel your subscription before it's up there is a chance they will bill you for the next cycle. Make sure you cancel and also get a confirmation of your cancellation so you have a better chance a getting a refund. They didn't let me get a full refund after canceling before the subscription. They said they had no record.

I canceled my account with Match a month in advance of the subscription ending. All notifications and emails were stopped. All pics and bios removed. They purposefully put pitfalls in your system to justify stealing money from people's accounts. Mind you this was fine without asking for a refund of the unused month for the service yet when the subscription ended they stole money from my account and refused to refund it using the lack of confirmation email from them as justification. There may be other dating sites out here that don't operate like this one do. I won't lump them all as negative. I will say never use Match, you will regret it.

So called "Undercover" does not work as what they promised. When I was "undercover", I saved profiles who immediately knew I saw their profiles and saved them. That totally violated my privacy and broken what Match.com's promise on that product's description. And it has the most terrible customer service. Acted like robot, did not understand my questions and reply with a standard pre-written statements. It is the most ridiculous product and service. It charged customers for a service that it did not deliver. That is called robbery!!!

More hookers or scams than a street corner. More of those in daily matches giving out email or phone numbers than new (real) matches to see. (In my own words) Part of profiles the same words over and over again. One is a social butterfly but was not always the case or more comfortable with a glass of wine in front of the TV at home. Many different ones but all the same. Canned answers telling you to report issues and when you do you get the same answers (report the issue) or were getting better and catching the scam sooner. REALLY?? 37 POSSIBLE SCAMS IN ONE DAY. Different face or no face with same own words and/or with a emails in picture or profile of how to contact them if the match email does not work for their needs. GOOD LUCK.

I was a member last year. My profile was hacked and pictures changed. I cancelled my subscription. I thought well I will try again and to no fail I was hacked the second time. I changed my password to something off the wall so it wouldn't happen and it did. They refused to give me a refund.

At this point free apps have more features than Match.com which seems stuck in the early 2000's with their interface; it's a crap site… They shouldn't be charging what they do. It's like they stopped making an effort a decade ago and are still billing at today's rates. Also, I called customer service which is out of India somewhere since apparently your profile is set up with auto-renew from the get go and they don't credit your account... they keep your money after you realize it. These scumbags are making way more money than they should because of that auto-renew feature and they won't refund you.

I knew two weeks in that I was not satisfied and wanted to cancel and be refunded due to the following:

In the same way that it's easier to get married than to get divorced, it's much easier to sign up for this nightmare than it is to cancel service. Be sure to follow the windows of time that you have to cancel and/or stop auto renew. Don't miss them, or you're in for another 3-6 months. The service itself was superficial and the dating people I met were too. Very, very negative experience.

I was member @ Match.com dating site, this morning I was made aware my account was hijacked and another woman's photo and info was in my account. This is very disturbing! And a breach on contract. Anyone please be aware!!! I've furthermore closed my account and denied access to my credit card.

I joined Match about an month ago with high aspirations because the website looks so slick and is well known! Before I even paid for an membership my inbox was covered by supposedly pretty women that had interest in my profile. This was before I had even posted an photo. What an complete joke! I've investigated this site and there are very few real profiles but mainly fake profiles and photos that the staff there e-mail to current and future prospects and customers just to provide them false hopes and to keep the money rolling in!

I signed up for Match.com. I thought I was signing up for one month for $31. When I paid it it said I paid $131 instead for six months so 10 minutes later, I went to site where it said cancellation of your subscription. Fill that out and send it back to them which I figured would take a few weeks to get my money back because I get instantly take it out but it can't be instantly put back in which is convenient. But three weeks later, after never using the site other than just check to see what it said on the site and I said reactivate subscription so it was inactive, I called to find out when it will be put back on my credit card. Lady on the phone told me to go on the site and see what it says to tell her.

I met somebody on Match.com. Everything was going pretty good then he was trying to call me out of $4,035 and next thing I knew because I wouldn't send the money off for him he's ready for my picture all over the Internet making threats and everything to me. I contacted, she report it and he had a proof. They had a hard time understanding me as if they was all for it or some didn't understand any English very well.

Auto renew your credit card without notification. Send you emails from people who aren't real and have deactivated accounts the next day. Constant spam email every time one of these fake people supposedly contacts you.

I reactivated my account yesterday, after 6 months, and paid for a 3 month membership. Fake profiles and bogus pictures! Some are same fakes last time I was a member. There's been a fair amount of hacked profiles as well. Scammers who need to be shut down.

Match.com won't let me talk to a manager and refuse to refund my money. I turned off auto-renew months back and my subscription just renewed. They say they have "no record" of me turning it off. I asked them when my last login was, and they say there is "no record" of that either. Seems like they only record what they want, then charge people without their consent. BEWARE!

I signed up with Match.com on a Thursday, checked out the matches they picked out for me, received 3 emails from women who were "writing on behalf of a male friend", and decided this was not for me and that I was not really ready for dating again, being a recent widow. On Friday I asked for a refund and was told that because emails were sent (I emailed these women and a man back telling them I wasn't interested), I wasn't eligible for a refund. I went back and forth with customer service to no avail. In fact, they told me to enjoy the remainder of their subscription. I find this absurd and feel I was ripped off. I also felt many of the "matches" were fake and that this company has no compassion or regard for peoples' feelings. Shame on them. There has to be a better way! DO NOT SIGN UP WITH THIS COMPANY!

I used this site about 13 years ago when, apparently, it was still reputable. Now I can't wash the sleaze off fast enough. I intended to sign up on a month-to-month basis, but the site is so confusing I accidentally signed up for the far more expensive package, which was nearly $300. I realized I'd made a mistake when I got the confirmation, so I immediately canceled, thinking I had voided the transaction.

I had deactivated my subscription weeks before the end-date. After the end date I realized that I still had access to some features (but more limited than when you are a paid member). I thought it was to keep me there and entice the opposite sex. I checked my credit card after a few days and realized that they had renewed my membership. I admit that I did a mistake, and was not attentive to receive the confirmation email saying "we are sad you go... " This is their trick. If you are busy forgetting to check your email, they will renew your membership and later on they will ask for the confirmation email. Not having it, you are done and you've got to deal with it. I have images of my account showing that my account status had changed but nobody from Match.com listened to me. Just be aware of their tricks.

Subscription auto renewed and I was only given $175 out of a $288 renewal fee and this is within a 48 hour window of being notified of the charge. This is extortion in a grand style when you consider the number of people who sign up and get caught in the process. Do not sign up unless you like giving money away.

It seems like Match has a bunch of fake accounts. I bet they create accounts or even copy accounts from other cities to make their product seem more useful. I tried sending a bunch of winks. There seemed to be some type of auto reply system because there was around 5 type of message templates that they used. After sending messages a majority of them did not reply. I also tried sending personal messages to about 70 individuals, in which only 12 of them actually viewed their message. Either match.com keeps old inactive accounts, or they purposefully set up those accounts to dupe guys into signing up for the $60 membership. I wish I could have my money back. I think someone needs to take match.com to court and sue them.

Match.com are a bunch of losers and hope they go to hell. I have paid for 3 mo membership. Never again. They have figured out a way to call the dating site a cool name, start a new website with a new name and then scam people. This seems like their business motto. I think if I was to sign up on multiple sites, the profiles would be the same. I made a mistake. DO NOT sign up for match.com especially if you are an average looking guy like myself. Spend the money to take a nice lady out instead. Match preys on victims like us because they know it's hard for us to ask women out in person.

I created an account from a link on FB. Then I couldn't get back into the site because there was an error on my email address that I wasn't aware of when I created the account. Because of that, I was never able to use the service. I tried to cancel the service and delete the account right then and there. There was no Customer Service number. So, I called my bank and asked them to block that service from making any more charges on my account. Then, about a month later, my account was charged another $40! I was finally able to find a customer service phone number after I emailed them and the girl on the other end refused to refund my money, was rude to me, and then hung up on me!

They tell you that if you don't find love in 6 months, you get 6 months free. So, I jumped through all the required hoops to get the additional 6 months and thought I had the next 6 months free. It is just a scam to keep you from cancelling your account so they can sign you up for another 6 months at their most expensive rate. I immediately cancelled my account and they said it is cancelled after 6 months, but I am on the hook for something that I am receiving no services for. How is that legal? It is stealing. Someone needs to get a class action suit against them going.

They continue to bill for poor service. In 2016 I got billed every month AFTER I quit for 4 straight months! Once I was billed twice in a month. I called and at first they denied that they billed and when I pressed them and provided the details the rep promised a refund. Never got it. Then the next day I got billed again. I finally had to close my account and open another one.

I joined a few days ago and got sucked into 6 months 60$. The first few days a lot of interests coming and got a few messages. Out of all the messages one responded once and just disappeared. The others, would click interested and lo and behold: their profile is hidden! Also no picture profiles and got contacted by foreign people that probably aren't women. This is classic scammers they aren't weeding out. I'm angry I got scammed and may just report this site to the Secret Service about foreign scammers attempting to scam. Enough is enough with this!

I was encouraged by a co-worker to join Match.com as she did years ago and found her now husband. Anyhow, I thought I would give it a try. I signed up for the free trial but like others could not read the messages that were being sent to me and there were a few so I decided to join. Paid 135 for a full year. Next step fill out all vital info, upload pics, and wait for pic approval. My pictures were approved and everything seemed to have been working. I text one person back stating I just joined and was getting familiar with the site. The next day my account was locked and the error message on the login screen stated, "Your account has been deactivated. Check email for Match communication."

Match.com has been the worst nightmare in my life since my husband passed. They have more phony profiles than you might imagine, and to put the icing on the cake, some woman hacked my account and took it over. I tried to log into my account, and got an error message that my account was locked. This woman had contacted several men, and got one of them to give her his telephone number. The emails came to me, so I called him to let him know what was going on. He and I talked for about 30 minutes, and I then sent another email to Match. (The first email was the "Why is my account locked???")

I have to say I used Match back 2011, had a really good time with it. Now fast forward to 2017 and it has become a fake profile spam heaven. I get about 5 fake profile likes a day. I end up having to screen fake profile for Match and I'm pay member. I have used free dating sites and never had this much fake spam profiles. I took a screenshot so you can see. Don't use it.

I am very dissatisfied with Match.com. I would not recommend anyone to waste their money to even bother signing up. In the beginning they introduce to you the different plans/subscriptions and the price for each of them. Then if you decide on going with the cheapest plan, they have their fine print bs that they use to rip people off. With them knowing that majority of young people are not going to read fine prints, what they do is they automatically withdraw money from your account after the one month you originally signed up for.

I recently had numerous amounts of emails from this dating website telling me that if I join this dating site I would get the first month for free. Initially I logged in, put in all my details and photo-essays, and I over the next few days a had a lot of likes, interests, and messages, but I was not allowed to see or read these interests and messages unless I subscribed which apparently first month was for free so I subscribed and automatically $169 was taken out of my account on iTunes which I'm disputing of course. But the odd thing is after this so-called membership was finalized I have no likes, no interest, and no matches as opposed to these daily likes, interests, and matches I was getting everyday when they wanted my money. Scam alert+++. Don't be fooled by these scumbags.

I should have taken the advice of my friends, and from the countless reviews both listed in the App Store and from many sites online. Absolute waste of money. If I could give it zero stars, I would. One of three things has happened to me and will probably happen to many others: You receive messages from others who you are CLEARLY not attracted to. I thought Match.com would weed out these people based on my set preferences, but I guess not. Not the worst issue though. (However, I did read that there are A LOT of fraudulent profiles so beware.)

So I did OkCupid and POF for years and I figured... whatever, Match charges a lot of money so people must be serious... I was dead wrong. Immediately upon signing up I found out that all the profiles I was looking at were robots. They didn't even try to conceal that fact. The very first day on Match I got 11 likes, of those 11 likes I got cat fished 4 times. The others were all automated and didn't have anything on their profiles.

This website should be condemned immediately. That is how bad the spam on this site is. And to boot, customer service rep didn't even care one iota. I asked to speak to management after he said he can't help me, and he denied me, The nerve of them to take my money and refuse to refund me after my account was blown up by fake accounts. Classic bait and switch. Stay far, far away from this dating site.

I signed on in 2011 & every time I put the age group: 20-40, the website would switch it to over 50, because I was 51 at that time. I sent Match.com an email about it & they closed my account overnight & issued a few refund & stated that: "A man your age would obviously be better off with someone older than you!" I have never been married, no kids, no family. That is what a dating site is for. You put your parameters in & it is supposed to give you what you are looking for. A total screw-around. A rip-off.

Signed up for Match for 2 months and within 10 days removed my profile! 9 out of 10 contacts were scams or young women trying to lure you away from match! Complained to match twice and nothing. They did not care about the problem! Pathetic service and their ads are totally bogus! When a site has to warn you about sending money to scammers they are providing a wide spectrum and customers to dishonest people!

Match.com is full of romance scammers. My fault, I fell prey to one with an elaborate story that cost me more than $60,000. Others just wanted one night stands. Still others complained when I wouldn't drive 30 miles for a pizza because I had had one glass of wine and did not want to risk drinking while driving (this was followed by a vicious text breaking off the relationship). Match.com has been a complete nightmare that has affected my mental and financial health. Stay away!

Best thing to do is to avoid signing up at all costs. They have purposefully structured their website, business and small print to make it nearly impossible to unsubscribe. Their contact details are hidden and can only be found by reading through the FAQ's. Automatic renewals can only be cancelled by actually phoning them and can't be cancelled while an existing subscription is still active. So if you try and cancel on the day of expiry it is too late because the renewal has already kicked in and you are bound to pay for another 6 months.

After a breakup I signed up for this website and never even really used it. I believed I had cancelled the account shortly after I had opened it, but was told the account would remain open until a certain date. I never logged onto the website or used it all since then, until today. I learned today that I was charged for an additional 6 months and could only receive a partial refund, so I still had to pay $50 for something I haven't used in months because they like to hide things in the fine print. This company is horrible. You cannot find a phone number and even when you do they're rude, they don't give a damn and they just thank you for calling and hang up on you. A HORRIBLE BUSINESS!!!

With having no luck... the site is a paid ** site. If you looking just to hook up this is the perfect site for you. This site has no substance. So my account gets hacked and they tell me I gave my password to someone else. I advised that it was not the case. A completely different person information came up when I logged in. When I contacted customer service they had me on hold so long it was ridiculous. This is worthy of a lawsuit. Customer service is terrible.

I have been using Match for over a year now and I was blocked for no reason. I received an email it says that I violated the terms and conditions. Tried numerous emails to find out what exactly I did wrong and I did not receive an answer. Finally they sent me this stupid email. "Good morning, We received your inquiry requesting information about your Match account. Due to our privacy practices, we cannot disclose specifics about any Match account, including your own. If you wish to obtain additional information, a valid subpoena, search warrant, or court order directed to Match is required. Until we receive a validly-issued subpoena we will not be able to provide the requested information and will not respond to future submissions." TOTAL SCAM! THIS HAPPENED TO MY FRIEND TOO.

I joined Match.com with intent of meeting someone. I was confronted by 6 different scammers in one day! I contacted Match.com immediately to report the incidents. I was told they would investigate these allegations. I asked for a full refund and was told they do not give refunds! Make sure to read all the disclosures before you become a member, and beware many fake profiles on these dating sites.

Well, I foolishly tried again 2 years later hoping that their site had improved for one month. What did I get? What I got was time wasted and about $40.00 taken out of my bank account. Who did I meet? People who had stolen identities from other people and people falsely claiming that they were people that they weren't. I got a little suspicious about the first person I met because they said that their income was over $150,000 and they did not know how to spell or write a sentence. I did a reverse image search and did document to match the fraud. I also contacted the person whose picture and identity that was stolen. That person was also using a dead person's identity. I also documented this to Match. Did they thank me? No and they refused to refund me after I was on that site for a few days.

I went online and canceled the subscription BEFORE the end of the 30 days and even though the website stated that the account was canceled, they billed my credit card anyway. When I got a notification that someone had sent a message to me (as in a potential match) AFTER I canceled, I clicked on the link in my phone app (that I hadn't deleted yet) only to see that my account was still active. I then called Match and told them that I had canceled two days before the 30 days and they stated that they always send a cancellation e-mail if the account is canceled. They did not send one when I canceled online. They accused me of lying about the cancellation.

Called to cancel the next day after signing up noting that they adv. you could cancel anytime. Not true you can only cancel the renewal. Cost me $ 227.00 and no refund. A great business for a senior to get shafted by. I wouldn't mind paying for a whole month or even a quarter but to get stuck for the whole year, not nice people to do business with.

After having absolutely no luck on this dating website for months I gave up, and decided myself into accepting the fact that I had just paid for 6 months of membership. When I went to cancel my subscription I was informed that my account would remain open until my 6 month membership was over. So, I just left my account open. I had no idea that without any notification (email, message on the website, etc.) they would just charge my card for another 6 months when my initial membership expired, but of course they have this stipulation tucked away in their Terms and Conditions, which nobody reads. For this I am at fault. However, how dare anyone even think about taking my money without asking for it, or even informing me that it was about to happen. I believe this to be a scam, and extremely shady billing practices.

Site has legitimate members but terrible membership renewals! Be very careful when you "deactivate your profile". Common sense says if you deactivate it you are no longer using it, but Match will still bill you for renewal. This is where you discover they are not a reputable company. If my XM radio renews at an astronomical rate, I can cancel, pay the pro-rate for a day or two and get my money back. Not so with Match. They will charge you $119 for 6 months, tell you they have a no refund policy.

They tell you they will give you a free trial. But I should have seen the red flag. Nothing is ever free. I tried not even 24 hours and did not like it. I wanted to cancel. They said since I looked at the site I had to pay. It's a scam and a rip off.

90% of all communications in my first week as a paid subscriber were from free fake fraudster profiles. I requested that Match.com stop forwarding free profile contacts to my account. They did not do so. This industry needs regulation to ensure a minimum expected level of safety when paying for subscriptions to their service. Know that if you choose to subscribe to Match.com you will be bombarded with fake fraudulent profiles, and get charged handsomely for the opportunity. Just say NO.

This company is SO MISLEADING! They have no scruples & they do NOT care about their customers. I thought I was getting a few free days... but no, was charged for an entire 3 months. I only received inappropriate messages... messages asking for my personal email & phone #... when I complained their response was "sorry... nothing we can do... refunds NEVER given". I contacted them 2 days after joining!!! It wasn't like I was trying to get weeks for free!!! UNACCEPTABLE!!! DO NOT SIGN UP FOR MATCH.COM.

I was a member of Match.com about two years ago. I actually met several current female friends (strictly only friendships), and so I stopped using their service for a while, as I was too busy just enjoying the friendships of the new people I met. Then, over the past two weeks, I tried to open my last account with Match... and received a message that I had been removed from their service because I had "violated their terms". "What?", I asked myself. So, I ended up starting a new profile (paying another membership fee), and once again, within only a few hours, I was blocked from their website for "violating their terms of agreement".

Very unprofessional and suspicious billing activities. My account was hacked. There was no representative that got back to my email. Then I call and am on hold forever to find the reps. Didn't even have real names. They assured me I would not get billed again and I did. They claim I accepted their offer when I did not and they are fully aware someone got into my account. When asking to speak to a manager I was told they didn't do that. They also don't follow their guarantee. Lousy shotty company that has national recognition but back door policies and very unethically run!

Waste of $$$. When I went to the app online store I read the reviews for Match.com and they were all terrible. But my friends suggested I try paid subscription. Supposedly they knew people who met a few years ago on the site and they had great success. So I paid for a three-month subscription. After the first day I wanted to cancel but I was not able to get in contact with Customer Service. They have a Customer Service tab on the actual app and website but no one ever responds and I am not even sure if they truly have a department.

Tried Match.com for two weeks. Everyone that responded was fake. Mainly Nigerian scammers. They all had local profiles even local phone numbers. After a few times chatting I noticed their grammar was terrible and all loved me by the third day. I used a scammer search page and found they were using stolen pictures. This service is a JOKE. I wasted 3 month subscription to this service.

I signed up and got nothing of what was said I would get. I completed the profile and all I get is matches that are for what I said I didn't want. Called customer service. Got told no refund, because I am not eligible for a refund. I am not allowed to speak with a supervisor. I was hung up on twice. I have never seen a more unprofessional company, a company that doesn't go with what they have contractually stated they would do. Will NEVER do business with them again, if you can even call them a business.

Deceptive and dishonest, time for a class action lawsuit. You will hear this with amazing frequency here. I'm complaining about the misinformation given to users about ongoing payments charged by Match.com. I was not informed that I was continuing to be billed. They refuse to give refund, and will not always cancel on the phone. I canceled and a year later they are continuing to bill me. They will not send emails to notify about the recurring billing. I called to cancel and a year later, I discovered billings buried in my statements. The bank requires stop payments to be three days in advance for stop payments. This is sneaky, unethical, if not theft. Where is the class action suit?

I am not happy with Match.com. The website is mainly dating scammers and they do not screen or care about it. They will automatically renew your membership even if you cancel your account. I highly recommend Zoosk instead.

Horrible Security Features. Too many scammers!!! You talk with someone 2 weeks and they will ask you to send money to Dubai. I love our military but they will swarm you with messages, they just need someone to talk to. If you call customer service they couldn't care less and will NOT refund your money!!! Do not pay them for 6 months because if you are not satisfied they will hang up on you if you demand a refund. STAY AWAY FROM THIS DATING SITE!!!

I have been on Match.com for a couple years with no dates or promising leads and I decided to cancel my subscription. Match.com ignores these cancellations and keeps charging my PayPal account monthly. I can hardly believe that this is a isolated phenomena but rather a routine procedure with them. So be careful when you give them your payment information. They are hard to get rid of. Does anyone have a actual mailing adress for these thieves?

This site is horrible. A member complained about me, and I was always a perfect gentlemen to the members. I called customer service to complain and they totally ignored me. My account was shut down and they would not refund my money, I was so upset that another member could make a complaint and there was absolutely no explanation given to me. Don't waste your money on this site!

Match.com allows non paying members to view, like, wink, and make you their favorite. While you Pay and they don't. There are "private members" that will be interested in you but since they are "private" you can't respond back. They allow people to NOT have photos but will deny paying members photos if they aren't in them. Paying members should be allowed any photo if they aren't obscene!! This site is a waste of money. Okcupid is FREE and has a better setup.

Littered with scammers. Out of 81 people I had been in dialogue with 28 were removed by Match as 'inappropriate profiles'. The daily 'shuffle' of people were a mix of the following: out of my age range, nowhere near where I live, no photo and in some cases no information. You are eased into joining Affinity before realising it is another £40 per month (approx.) to join. Customer service not overly interested in sorting the complaint. All in all, a soul destroying experience.

Guys, do not use Match.com. They are scam. They do not even have a manager to talk to when you ask them if you could talk to one. I signed up for 6 months which they claim they charge you monthly 19.99 which is not true. They charge you all at once which comes down to 107 US so 140 CA since I live in Canada. I thought no big deal, it's ok. I had signed up monthly before so I wasn't sure how they do the monthly thing but still, I got a little concerned. After a couple of hours I called them and asked for refund. The representative goes "ok, let me see your account first, oh, you have opened the emails and sent one too, so I can't give you a refund." I said not even if it's within a couple of hours? I am charged even more than 100 US because I live in Canada. Her response was on her end its 107 US.

I called to cancel my subscription and they will still charge me an extra month even though my subscriptions expire the following day. Her excuse: it's already process. If you are looking for a date site go to eHarmony, way more professional and honest.

I was signed up a few years ago used my credit card!! 2 years later I'm looking over my bank statement I find Match did an auto sign up for 98.99. I've been in a relationship for nearly 2 years!!! I've called them. They did a fraudulent charge to my credit card and refused to give me my money back, saying I never canceled my subscription. Well I did cancel it! Be very careful!! I smell crooks. Match has turned greedy. Pretty sad they take the way of bottom feeders. Has anyone else had issues like this???

Interesting. As soon as my subscription {money} ran out I started getting all these "You're her favorite", "Someone just sent you a message" etc... Only problem...over a month before my subscription ran out I made my profile unable to see sooo who are these women and how and why are they contacting someone, me, they have never seen or read anything about???

Match.com is deceptive in not communicating that at least 40% of their profile are actually inactive or users have deleted accounts. The profiles continue to be shown on the sites although many users are not longer active. Also, be very wary of their pricing scheme as there are hidden fees for canceling your account.

I've been on Match 6 months. I would never recommend to anyone. I never got replies. I did get a few scams. I was charge 6 months in the beginning when it was suppose to be a 7 day free trial. I was also promised the 6 month guarantee if I did not find or meet anyone in 6 months. I did everything they said required to get it the guarantee and I lost most feature after my 6 month that I paid for ran out. I also got a lot of messages like over 50 at the last min of my trial. Then to view them it wanted me to pay another 6 months. Most people would call that misleading, give all the message like that, or even a scam.

I joined Match.com and another national online dating website on the same day. I used the same photos and bio on both sites. I initially used the free version of both sites but had to upgrade on Match.com to see emails (which were free on the other website. In the past three months I averaged five responses on the other site to every one response on Match. That's right, a 5 to 1 difference!!! I decided to cancel Match and followed their instructions until the process was completed on their website. However I did not receive an email confirming this but then I wasn't really looking for one not knowing I had to have it.

This company will continue to charge your credit card even after you disable auto-billing, and they will refuse to give you a refund. I highly recommend that you not do business with this company. Use another site or cancel the credit card that you're using to stop using this site's services. The worst.

I subscribed with Match.com for 30 days however on 1/17 I went online and cancelled my subscription (renewal date was set for 2/06). I went through the cancellation process and selected my reason for cancelling (I met someone). I submitted the request and receive a notice that the acct was cancelled. I thought no more or the site until today. I happen to check my bank acct for a salary deposit and notice a withdrawal from match for $36.99 on 2/06. I immediately called in only to have a offshore rep tell me she couldn't assist me because they were having technical issue. I was advised to go online to use the customer service chat to get assist. This made no sense to me being the system was down how would connecting with CSR by phone or via chat make a difference.

I cancelled my subscription to Match.com, however they continued to charge my credit card. Since you have to do it on their site, they will continue to charge you until they are threatened with action. They charged my card two months past when I cancelled my account. I had to contact my bank and have them intervene to get them to stop. I'm sure they do this to a vast majority of their unsuspecting clients. A class action suit should be filed against them. People beware.

This onIine service is bad news. I received about 40 responses. More than half of them had no profile available. So I had very little information about the individuals and did not want to communicate with someone that I knew nothing about. Most of the others were out of state. In my profile I said the person should be within 50 miles. I also received responses from people I did not contact. One wrote back to say her account had been hacked. I called customer service to get my money back. I was told that since I used the service already there would be no refund. I told the customer service guy to remove my credit card. He said he would not. I asked to speak to his supervisor. He refused. I eventually hung up feeling very ripped off. $119 down the drain.

Match.com is not worth the price. They charge for EVERYTHING. You get 12 "matches" a day and each day the number of selected matches that do not have a profile set up or any pics is at least 1/4 of the "perfect matches". I paid for three months of service. After two weeks I could see that this was a horrible waste of money. Very limited choices, very old members. You have to pay to be seen in prime searches. They try to sell you profile writing services. "Tips" for success all cost extra. I asked to be released out of my membership after 2 weeks. I offered to pay the premium charge for one month and have the overage refunded. No dice. They told me "Too bad. We have the money and none of it will be refunded." POF provides more choices, options and members with pics and profiles for NO CHARGE. DO NOT WASTE YOUR MONEY HERE.

The free trial is not free. They ended up charging me for 6 months and would not refund money. Very deceitful and dishonest. Horrible website, even when I was using (what I thought) was seven day trial, I blocked a very persistent person and they were still able to send a "chat message." I really didn't like that, felt uneasy that I was unable to block someone.

I had allowed my subscription to lapse and I know I went through a process of cancelling my subscription, knowing the auto-renewal issue. I found a permanent partner via e-Harmony (which is a brilliant site by the way) and I had been in that relationship for 18 months when I noticed a payment of £77.94 taken out of my credit card account (that I used to subscribe) which looks like a 6 months subs. Now, given that my previous subs had finished more than 12 months before, this is quite obviously an odd event. Match would perhaps say it was an error. I know what I think, a very good way to raise massive amounts of cash flow capital. Please don't get involved with Match.com, they're just another bullying big company preying on the likes of you and me. And they were ineffectual in what they purport to do. E-HARMONY is the way to go.

I am very dissatisfied with my experience with Match.com. Initially, I tried to cancel my service. My laptop broke so I tried to do this from my phone. I tried both within the app and by visiting the website. I was bounced around and ultimately unsuccessful. Then, I noticed a charge on my checking account. I called the number listed immediately and spoke to a representative who informed my account had automatically renewed and this was the renewal charge. I informed I didn't want my account to be renewed and wished to cancel. The representative informed it was too late to do so. I asked for a refund and was told this was not possible because the system wouldn't allow it. I informed I never requested automatic renewal. Apparently this was pre-set.

I have a current account with Match however my account has been hacked twice. I contacted them the first time and they were somewhat helpful. I recently contacted them again and their response took over a week. They sent me a non-personalized email indicating that my password had been changed but no temporary password was sent. The next email was an invalid screen name, invalid email address and incorrect birthday. I have also had a member who was a stalker make me his "favorite". When I contacted them regarding this, all they sent was their script. I contacted them again and was told (through the script) that they were doing all they can to keep me safe. I also recommend PlentyOfFish or another site. Do NOT waste your hard earned money and time on this site.

I paid 60$ US for a 3-month subscription and after only 1 week they deleted my account without any reason. I called the support team to know what happened and they told me they are not able to tell me what happened exactly and why my account was removed. Be careful guys, it can happens to you anytime. I thought Match.com was credible but they are scammers. I'm very disappointed.

I have been online dating for about 3 years now after my divorce. Match, Ok Cupid have been the two that I use. My account has been compromised three times and it has been a nightmare. I cannot talk to a supervisor, never get any refund and the person that took control of my account was sending out 60 emails a day. I felt bad for the people that were contacted and the employees at Match just thought it was normal operating procedure. I spend most of my time apologizing to members that have received false emails from my account, 60 a day according to Match. PLEASE STAY AWAY!

In September of 2015 I subscribed to Match for one month. I was aware that you had to cancel the subscription before the month was up. I did online mistakenly. I didn't however receive confirmation and I found that today that I was supposed to. Hence I have no proof of canceling. Assuming I canceled, and not knowing I was supposed to get a confirmation email about it and after meeting someone I thought nothing more. Until today. The bank kindly informed me that Match had drawn from my account since October. $180.00 later I called and disputed the charges but they didn't care they were under no circumstances giving me my money back.

I have joined this site previously (5 years ago) and rejoined thinking it renewed and better. Not so, at all the same old faces/pictures. Asking you to pay for everything regarding communication with the so called picks. They proclaim mutual picks but if I filter I did get men 20 years my senior. The pictures are old, I mean old and the men are stale. What an incredible waste of time and money. They should not guarantee anything. I did a month and that's it. No way spending any more money with them. And oh yes watch the FAKE profiles. Too many to keep up with.

I got talked into a 6 month membership and checked my bank account 3 months in and noticed they had taken $36.35 without my consent. When I called they said I must have "accidentally " hit a button for an additional add-on. NEVER did that! She refused a refund and refused to let me talk to her boss. NEVER AGAIN! SCAMMERS!

The site itself is good and works as it is created. You message people, they can respond and what goes on after that is only in the control of the human beings behind the screen. With anonymity is the opportunity to be who or whatever you want to be. You can lie and conceal your real self and con anyone. You can be a great conversationalist, with a successful career, a great parent, and even sound like a decent person as you type up a great profile and post pictures of someone you want to look like or maybe pictures of yourself 10+ years younger. Match.com can't control a person's morals and intentions. I have met too many people who fit the above profile. I have become disenchanted with the premise of online dating and suggest that we get up and get out in the world and meet people the old fashioned way!

Buyer Beware. I have been on and off Match.com for many years and have never had a bad experience until now. Their site is NOT SECURE. Yes, you will receive MANY erroneous profiles but there is a very high risk that your account will be hacked as mine was. And when it was, Match.com was no help at all. Their response was to change your password. This tells me that this is a common occurrence for Match.com. In fact, it all started when I received an email with a link. I did not click on the link, but logged into Match.com and replied that I do not click on links. The member emailed me back that his account was hacked and he did not send that email. Match today is not the Match of yesterday. YOU WILL NOT have the same experience that you had in the past. You will block and delete more than you will ever respond to.

"Hey come join the party". When actually, it should be "Hey wanna a good fisting, we'll charge you the most and you probably might not notice." They come up on Facebook, again, making out that they really want to help. Do they book, they prey on lonely people. Their brand and format disgust me. I haven't been with them for eight months, look the way I still feel about them. Don't fall for that fake image they give out. They con you into thinking that there are all these gorgeous girls waiting meet you "it's really easy". It isn't at all and there aren't.

Match.com seemed to me like a more grown-up version of Facebook. I felt most of the dating pool just wanted to flirt and hide behind their computers and not pursue any possible relationship. I think the dating candidates were not as high quality as could have been, I've gotten much better action from Craigslist than Match.com.

Despite five messages to Customer Care plus a phone call nothing whatsoever was done about this problem, nor did I ever receive the courtesy of a response. Here's sample. "Hello Tech Support, This is the second time in a few days I've been unable to log into my account. For some reason I was able login from a different computer about 30 minutes ago. I would like to get an explanation as to why these login problems are recurring.

Match.com misled and misrepresented the subscription offer. They posted an offer to subscribe. I chose the 3 month option for $71.97. When my credit card was charged, they billed me for the 6 month subscription of $131.94. Even though I immediately, the same day, contacted Match.com support by telephone, they replied that there was nothing they could do to adjust my account. My contact with Match.com support was not to cancel the account but to get refunded the overage amount they charged, which I did not authorize. The manner in which Match.com chose to handle this situation made me feel that the financial transaction was more important to them than the integrity of their brand and in maintaining high customer service standards. As a result, I chose to immediately close my account.

Stay away from them. They have their policy regarding auto billing/renew of your account buried in their terms of service, and they refuse to refund even the day after you find a new charge on your credit card. It looks intentional to scam money from people that just want to try it for a month.

Called MATVH customer service to cancel my membership. I was not to happy with resort of MATCH!! They been charge me (3) month in my checking account and (3) month in my checking. I call customer service to talk to a supervise and they told no. How do these people stay in business? This is a SCAM.

This company has the worst customer service representatives I have experienced! In the year or so I was active with the company, after my first phone call experience, I always dreaded calling them for questions or concerns. The calls I made were related to the overcharges after a renewal or the way the previous customer service rep had treated me w/ utmost disrespect. Every time I called to ask to speak to a supervisor or a manager, they were never available. I believe that's how the company saves money and keeps their overhead low, by not hiring supervisor/managers and train customer service reps to be aggressive and rude to the point a member dreads communicating w/ them.

I remember when Match.com was called Matchmaker.com back in the day when internet dating was just getting started. I liked the fact that the service was a business based out of Dallas, Texas. Other dating sites started to emerge like EHarmony and Plenty of Fish etc. I was like so many others, by thinking that if you paid for a membership versus a "free" one, that the quality of people would be better. Wrong, wrong, wrong!

My account was compromised and Match.come deactivated my account and they never informed me. I called several times and was unable to speak to someone in the United States. All of the calls go to Asia or Philippines or some other area, but not in the United States. Their customer care support want to reactivate your account, but will not refund and will not let you talk to any supervisor. I've hung up several times because I'm getting nowhere and have lost my patience dealing with them. If anyone can get a hold of the company in Texas please post contact number. I paid account through PayPal.

No refund to the original 6-month charge if you send one message from your newly created account. When setting up account, all the prompts are public. You can only change the privacy settings for an additional $10 a month. THIS IS NOT conveyed until AFTER you set up the account. The message feature defaults to force the action. There is no way to contact Match to dispute except for the 800 number listed on your credit card statement. When calling, the representative can't locate the account and tells you to sign back in. I already deactivated so he said I needed to reactivate to get my member ID for him to assist me. The email from Match confirming my subscription has a link to terms and conditions. I can't view without signing back into the account. Consumers beware, there is no disclosure that I could find anywhere. I even viewed ratings to be an informed consumer.

Do not trust this website, most profile are fake. When you try apply be membership before you spend money, you getting a few email, this girl that girl are interesting you. After you pay all email and wink is gone.

The website is full of fake accounts and people who don't actually sign up. So when you waste your time looking at the people they are not even using the service or signed up to communicate with other people. Then when you decide that this doesn't work, you deactivate your account. But unless you deactivate and terminate the auto renew - Match will charge for the renewal AND when you realize they charged, even if it is the same day, they will force you to pay for a month even though you haven't been using it for several months. DON'T DO IT!! Use free apps or go the old fashion way, they are just trying to lock you in and take your money.

This is the biggest ripoff. I was charged $140 for a website I never used. I never even uploaded a picture or used it at all and canceled because it was a waste of time and money. Before I know it $140 withdrawn and the customer service agent was rude and downgrading. Result - bad customer service, loss of time and money. Reporting to BBB.

I tried to cancel my "automatic renewal" (put in place supposedly for my benefit) within a week of the renewal date and was only issued a partial refund. I have not been on the site in over a year, which they can see, and still I was not issued a full refund. It would be understandable if I had been utilizing the website. Their service is all about greed - not "helping others find love". Furthermore, the matches I encountered and pursued dates with on this site were only interested in hook ups. I was groped on 2 dates with 2 different gentleman and the other 2 dates with different gentleman were lazy and rude. This is definitely not a site to be associated with when it comes to finding love or a relationship of any sort.

I signed up for the three month service, expecting a bit more than what it offers for free, however the site is certainly not up to what I would consider worth 68.00. I want a refund. What a rip off. Most of the people on there haven't even been on in months. I feel as though I just took 70 dollars out of my wallet and threw it into the fire. I've only had it for a few hours. I'm going to try their automated refund service tomorrow during the business hours.

Buyer beware. Match is a company that by definition is morally bankrupt and worthy of a class action lawsuit. I tried them for a one month subscription and was very dissatisfied with my experience (most of the matches they send you are of people who are not active on their site). So I chose not to use their service anymore. Yet today I discovered that they automatically renewed my membership and charged my account. So I called them up today (same day I was charged) to get my refund and after waiting for about hour on hold with the resolution department I was told "they don't issue refunds for any of their subscriptions". So informed them that I didn't re-subscribe and that I had canceled my account. They shockingly still refused to give me a refund saying this is just company policy.

Stay away from this site!! They charge your credit card even if you cancelled!! They charge me $69.00. When I found out 2 days later I called them for an explanation and they said they never received the cancellation and refuse to give me a refund! Thieves!! And they are rude on top of that!!

This is a scam! I called and requested that my account be closed back in 2014! I keep getting recurring charges on my debit card. I have called and requested my money back several times and they refuse. I have asked for my account to be deactivated and it is still active. Every time I call I get someone from a different country and no one is available to help with my refund.

I met several nice women. However, I am still single. I went on 6 dates with 3 different women. One was very intellectual, which I need in a partner. However, she was a large, not fat, lady but bigger than me. I stand 5'9", and weigh 140. Another one was a little overbearing, and the other was an Asian lady who wanted her residence card I believe.

I was a long term member of Match.com. I renewed my membership a number of times without issue. However when I decided to allow my membership to run its course and not renew it, they changed my status from do not renew membership to Renew. My credit card was charged $58 US. I called Match.com customer service the very same day to tell them that I did not want to renew and requested they refund the $58 charge. They refused to entertain my request in anyway. They suspended my account even though I was paid up for the next 3 months. I have never been treated in such a sleazy and disrespectful way in my entire life. There are lots of other sites out there like eHarmony etc. that treat their customers fairly and with respect, Match.com is not one of them. STAY AWAY.

I had a horrible experience with Match.com as I see many others have has similar occurrences. When I joined Match I quickly learned that it was not going to benefit me because all I got was creepy sexual messages. I paid for the 6 month subscription but stopped using it after about 2 weeks because of the foul messages I was receiving. I attempted to cancel my subscription and deactivate my account and believed I had done so but then I got another $160 charge a few months later. I immediately called and was not able to speak to anyone and wrote several service inquiries requesting that my account be deleted and that I receive a call or email back. I sent several messages and never got a response and found a number to call but it was an automated system with no option to talk to an actual human. FRUSTRATING!

I cancelled my subscription upon renewal and they would not refund me in full. I am not using their service. They have outsourced their customer service dept which is horrible. I'm calling my bank to have the charges reversed. Use a different site than theirs. POF offers the same or similar profiles that are real and not fake for FREE!

During the free trial, it looks like there a plenty of profiles with nice people on the site. So you shell out the $60 for three months so you can actually message some of them. Only after the first month or so, once you've sent dozens of messages and had only four read, do you realize that all of the other profiles are inactive. At this point, it's too late because the subscription fee is non-refundable. So your option is to shell out extra money to give the other accounts the ability to message back, or just accept the loss. The site is a complete scam.

Complete ripoff renewal process. I had cancelled the auto-renewal and had this in writing via email. Yet they billed me for renewal when my membership expired. After complaining they would not reimburse me. Avoid these people - complete ripoff merchants.

I am glad I did not pay for subscription. I had joined a couple of months ago but found it rather irritating that you had to pay a subscription to contact someone. I also found it ridiculous that just for ONE month subscription it was rather high priced. NO thank you! I also found it quite shady that when you got a wink from someone a few hours later that profile would become invisible. That meant to me that those profiles were nothing but bots. I had thought about paying a subscription but I am glad I did not after reading the reviews from this site.

Worst site ever. I've been inundated with scammers - fake profiles. They steal people's photos and info and pretend to be them. Wasting your time taking advantage of people's situation until they can ask for money to be mailed somewhere. I reported the many that contacted me in less than 2 days on the site, but Match refuses to refund anything on one year subscription that I just signed up for less than 48 hours ago - wasted my time and $217! Customer service keeps denying but won't let me talk to a supervisor. Just puts me on hold indefinitely. Keeps trying to get me off the phone and says supervisor not available. An hour on the phone and no supervisor.

I bought a 6 month membership to Match.com through Apple iTunes. When I went to the match site to register, during the registration process the system froze and told me to contact Match. I contacted match and they told me my account was frozen for the safety of the membership. What? Having never been accused of a crime much less convicted nor having never been involved in online dating I was and still am sure they made a mistake. My name is not common so I doubt it was confusion. Match refused to give me any reason other than the safety of the membership. They weren't even very nice about it. Don't waste your time and money with these idiots.

A number of years ago I joined match.com and subscribed to their 6 months membership. I was thoroughly disappointed with the number of people in my area using this dating site and joined plenty of fish (a free date site) instead. Six months after joining I noticed a suspicious transaction against my bank account. To my horror I contacted my bank to a certain match.com had taken another payment. When I contacted match.com I was able to prove I hadn't utilized their site for five months and the payment was credited. I had to argue this point as they were not prepared at first to give me my money back. It turned out I was suppose to cancel the subscription 24 hours after taking out my membership. They certainly didn't make this clear on their website.

I have been a customer of Match.com off and on for over 5 years now. I recently received an email telling me that my account had been terminated without any explanation as to why. I attempted to contact them but was given the run around by their "customer support team." I was told that they would respond to my inquiry via email. Their response was as follows: "Due to our privacy practices, we cannot disclose specifics about any Match.com account, including your own. If you wish to obtain additional information, a valid subpoena, search warrant, or court order directed to Match.com is required." There was still one month left on my membership but what really bothers me is that this can happen to anyone. Has anyone else had this experience with Match.com?

I cancelled my service for Match.com and before the end of my subscription period they blocked me from access to their site even though I was still paying for it. This is a violation of their customer agreement and I believe it is happening on a huge scale and is worthy of a class action suit by some attorney looking for a good case. They also are using my profile without my permission to attract new users and I am not being compensated for it. As a result, Match send me notes saying Ms. X is interested in my profile, but I cannot access her note unless I re-subscribe, even though I am fully paid until the end of this month. Match makes it difficult to cancel and uses many tricks to keep billing your account. Their customer service is also slimy. Beware. Match will bill you well after you die. So if you know of any good class action lawyers, Match is a great case. They are worldwide and are pulling these scams on many continents.

GET A NEW DEBIT CARD if you have allowed them access to your debit card account. Once you do this, it will be as if your Match.com subscription no longer exist, you will not have very much access regardless of if your subscription was near expiring or not. However, at least you will have peace of mind that they won't be able to illegally charge your account. They are certainly FRAUDULENT!!! You pay for a subscription but you have very limited access. You can send messages but have to pay more money to receive messages. REALLY???!!! Not what I expected when I was subscribing to a dating site. RUN!!! Match.com is A COMPLETE WASTE OF TIME AND MONEY!!!

I turned off automatic renewal and was still charged. They only refunded $34 of the $100 plus my account was charged. MATCH you are horrible. You are basically ripping people off and you know it. DO NOT JOIN EVER!!!

Extremely dissatisfied with the cancellation process. I signed up a 2nd time in December 2015 and cancelled online in April 2016, before my 6 months contract. I thought nothing of it until I called to check my credit card balance and see that match.com not only charged me June 2016 but also December 2016. When I called 1800-326-5161 twice, the first time I was told that they could not find any account for me and the agent disconnected the call on me. On my second time around I was told that they have no request for cancellation and as a one time goodwill move they can give me a partial refund of my December charge since I did not cancel online properly. I informed the agent that I cancelled and deactivated my account online in April but I never received any cancellation email.

I subscribed to Match.com with the hope of meeting a companion. Two of my dear friends met their spouses through this dating site, and I was optimistic. I met a couple of incredible people, but here is where Match.com failed to protect me, as well as my children. I believe a simple background check of paid subscribers would have eliminated my experience. Also, I had ended my subscription after three months, but they continued to use my profile and pictures for over a year to mislead people who were genuinely looking for love. Match.com also failed to issue me a refund for the three month subscription. Listed below are my two dating stories from hell:

I was a member of Match.com for 2 days. During that brief period I was contacted by 3 different women trying to solicit money. One was from Russia and wrote me a sad e-mail telling me how she would relocate and become my mate. The other 2 were similar stories except both were from Ghana. Their stories were very different but they both 2 wanted me to pay for their relocation to become my mate. I signed up to meet a legitimate date and instead had my cell phone and laptop compromised by foreign scam artist. As for a refund, Match.com was willing to cancel my renewal but charged the full 3 months for 2 days of danger exposure to criminals. Match.com is as unscrupulous as the scam artist using them as a platform.

They got my money... again. They rely on a shady practice of not telling you when your subscription is about to expire, and ready and willing to tell you "too bad". I knew if I looked up Match.com reviews I would find the same clog of frustration/anger with this site's shady practices of knowing that (A) life is some times a little hectic to know exactly when your subscription will expire and (B) not send you a notification tell you otherwise. This is a "feature" they say they do not currently have. Below is my So-Long to their "contact us" link.

Within 20 minutes of joining I received almost a dozen likes and all of them were hot girls in their 20's. The problem with this?? I am a 55 year old guy. Not possible. Sorry. Check out ** quite an eye opener.

For the safety of members it would be great if this website offered the options for their members to review and vote one another. It would also be helpful if they provided background checks on their members. It would save people so much lost time and heartache. I contacted Match's Customer Service and they could not find a resolution for my experience. I dated for 8 months a man who greatly deceived me. He has two accounts on Match.com which are ** and **.

Used to be a good site. What's changed: If you have a free account, you'll probably notice your view count skyrocketing. You'll be getting "likes", winks, and emails but of course you can't see any of the users that are showing interest until you pay. Once you do, you'll notice that many of the profiles that were interested are now hidden or no longer exist. The emails, likes, winks, and views mysteriously slow down drastically. A large percentage of the female profiles appear to be fake. Pics are pulled off of various sites online and pasted into profiles. Match.com has been sued over this for millions. At best, they are looking the other way when fake profiles are posted. At worst, Match.com is posting them. Either way, it seems their business practices have changed since the last time I used them. They no longer verify content or pictures when profiles are posted which they used to do.