Match.com Reviews

If I could give Match zero stars, I would. Please save your money and sanity, and read this review. I subscribed to Match for 3 months and immediately regretted it. It went from bad to bizarre to scary in 3 days. 1. I discovered most of my “matches” were free/unpaid subscribers — some profiles were as old as 17 years! One man had a photo dated 2001; another had a photo of himself with a laptop image of the date — 2008; another man listed his age as 48 in his profile summary but his field-generated age (the age that appears with your user name and city) was 58, meaning he probably opened an account years ago and forgot about it. When I asked Match about this, they said they keep all free accounts viewable to “expand their subscriber base.” In other words, free accounts are used to lure others in.

Last year I joined Match and they charged me after I canceled my subscription which was resolved after a long hassle. I joined in 2018 knowing the steps to take when I wanted to cancel my subscription, I canceled it one month later after I join because I met someone. I went in and cancelled my subscription and took a photo of the screen that showed that I cancelled it and deleted my account. 6 months later I was charged!! I called them and they said I never canceled it. I know clearly now that they are scammers. They gave me a refund but kept $13 because they said the month already started - even though I never signed in for 6 months and thought my account was deleted this whole time! I told them that I want to be out of their system completely and to make sure my account was deleted! I would not be surprised if I get charged 6 months later lol - ridiculous and bad business practices!!

I tried Match.com for around 1-2 years. In that time I only got 1 message and when me and the girl started talking, she said I could call her and then hung up. Most of the women seem fake or have ulterior motives. This site is a total scam and a ripoff. There have been many class action lawsuits filed on this website and I am in no way surprised. I will be sticking to either the free sites where at least you're not wasting your money, or just date girl. Avoid Match like the plague. They will do you no justice. If you pay for this site, you will realize how screwed up it is. So many copied profiles and women who seem like bots.

At first, I went to Match.com out of curiosity filled in my email address and username but did not complete my profile. From then on, Match.com kept sending matches that cannot be viewed unless the subscription fee is paid. I paid my subscription fee for 3 months only to find out that the quality of match I was getting was not the ones that match my preference. I called Match.com if I could cancel my subscription but was told that it was not refundable. As I was about to log off, 3 matches suddenly appeared and seemed very interested in me. One was very persistent and said that he was new in Match.com and that his subscription was ending so he wanted to give me his email and phone number. I sent him a test mail with no message in it.

I have been on Match for around a month. I get lots of views. Most men that write are from out of town, too young, too old, and foreign. The very young men write women without reading their profile. The older men try to get women much younger. The ones around your age just say Hello or How are you? or tell me more. Most men on Match get a lazy profile with equally bad photos. They are just checking it out. It amazes me that lazy profiles and lazy messages are so prevalent on Match. Almost all the men on Match need to pay someone to bring them into this decade of looks, clothing and how to date. Most women say the same thing.

I tried Match because I work a lot. So a family member suggested that I try the whole online dating scene. So, I thought I would give Match a try. Not even 5 min of having it, I had buyer's remorse. I tried to call and email with no luck of getting a hold of someone outside of their business hours of 8-5 m-f :(. Then when I looked at the matches, none of them matched what I really wanted. I've tried Eharmony in the past and had a similar situation of the whole buyer remorse and there was someone to talk to with no problem and they gave me a refund. I cannot believe that Match.com is like this. I wish I would have read the reviews before signing up with them. Now I am going to be out of money, because I thought I was signing up for a quality on-line dating service that ended up being a nightmare!!!

Paid for subscription and have not been able to log in for months. Finally I realized I'm paying for this and I can't even access the site. So I call. Sent emails to support at Match. Then next day I do a chat with someone and explain the problem. No help at all. Tells me she's going to escalate my issue to the people at Match.com. (So who have I been talking to? An outsourced service that doesn't care, obviously.) And at the end she abruptly end the chat. I downloaded the chat history... Then I call customer service and I get an outsourced person who is obviously in the Philippines. He rambles the responses he's reading off from his manual. No emotion and no intellectual understanding of what I'm tell him. Ends the call with, "I will inform tech support about your issue." So frustrate. After paying for months of service I have been able to log in on maybe twice in the last 3 months.

I found a Groupon for 74% off the normal price. There is NO COUPON OR PROMO CODE! Once you click on the Groupon it brings you to the Match.com site. (I had already signed up earlier, just not paid. I wanted to see how the site worked prior to buying. With limited access I was happy at the time.) I will do anything to save money. So, using the Groupon was the only reason I paid! I wasn't going to pay $131.94 for a dating site that I only got to see part of and there are plenty of free sites that I could use.

Don't risk using Match.com unless you want them to be taking your money even after canceling the service. I've canceled twice and still no email confirmation or anything. You cancel and they just keep charging. I canceled the same month I joined because I didn't like the site and thought it was too expensive considering it was no better than the free ones. They still charged me for the following month even though I'd canceled. This is still unresolved. I don't know how they get away with ripping people off.

I wish I would have read all the bad reviews before buying. Anyone can message you so you will get people way older, way younger and or out of state. Wish I could get my money back... Waste of money so don't buy!

I thought Match.com was trustworthy. I was wrong. Nevermind the awful site interface that is far inferior to free-to-use competitors like OKCupid. Never mind the massive number of bot profiles, the search algorithm that's only slightly better than random. Never mind the shocking $30-a-month price tag. They are legitimate scam artists. They automatically renewed my subscription (after I went out of my way to turn that function off) and charged me for four months (!!!). Now I'm out $120 for a crap service that I never used. Please, don't use Match.com. Almost any other dating site would be a better use of your time and money. They are jackals who prey on saps like me- don't be their next victim.

I joined Match.com one day and the next day kept getting men who were overseas who wanted to continue chatting but not on Match.com, or replies with email addresses and phone numbers for me to call someone else they thought would be interested in me. I requested a refund from Match.com and was told they do not refunds even with the scammers. I have reported each scammer to Match.com as I get them since I am stuck with the membership until Oct 2018. Not my idea of a good dating service website. I tried them after being catfished and was surprised that not even a day went by and it all started all over again.

I signed up for Match.com and was able to browse around for a couple of hours. After uploading my photos they blocked my account and could not give me a reason for why it was blocked. Now I'm a ** male 54 years of age but I hold my age well so most people tell me I look to be in my 30s. Anyway I have emailed these people about 5 times asking why is my account blocked and today 8/22/2018 this lady stated that she would need to escalate it up as they had already done that when I created this account back in June of 2018. Yes there are other dating sites out there but this racial profiling needs to stop! therefore I have decided to seek legal action regarding this matter. Let's see how quick Match.com can get this corrected.

I don't agree with many of you, a lot of profiles are fake, most made by cam bots. Others by the website, the long term relationship, is just showing how valuable women are to lure men in, you have to be aware of the fake stuff. It's really a waste of money.

I am a healthy, highly educated man who believes he must go out on a lot of dates before considering anything serious. The women at this site are looking for a permanent partner right upfront. If you're a handsome fellow who works out and earns six figures you can choose hundreds. However, if you're average then this site won't help you.

I thought I might have a decent experience and at least make some new friends of the opposite sex. Most messages you send are never answered. Same profiles of the same people are sent to you over and over. They trick you into automatic renewals of your subscription. Make sure to go into setting and stop auto renewals. Then when you cancel at the end of your subscription... suddenly Match sends you daily emails of all the women who are suddenly interested in you. What a scam! You can't cancel the emails or get in touch with customer support unless you pay to subscribe again! Scammers should be put out of business.

We write all these complaints and they continue to victimize people??? I signed up for a 7 day trial but they wouldn't process the trial unless my credit card number would be able to charge the $50.00 for a month subscription with renewal? Most of the profiles are FAKE. I immediately deactivated my account since they're money hungry and don't have quality members!

Match.com is a joke. You do not have to actually “match” with people before you talk to them, so anyone can talk to you whether they are within your preference parameters or not. I am 19 years old, and 40-60 year old men were sending me flirty messages. I was so disgusted and disappointed and appalled by the fact that I could not control who saw my profile. Also, every single normal 19-22 year old guy that I tried to message, did not respond. I may not be the best at pick up lines and introductions, but I messaged around... oh I don’t know... 20 GUYS!!! And no one responded.

They kicked me off their site, then wouldn't tell me why. They also kept the three month subscription fee I had just paid. This is a total scam of a website. In their privacy policy they reserve the right to discontinue any account without explanation.

I found my self accidentally signed up for Match.com. I immediately cancelled the subscription I had signed up for, and received a confirmation email that my account was closed. Both these events happened within 3 minutes of each other. The amount of the subscription, however was quickly withdrawn from my account. After a couple of weeks of not seeing the fee refunded, I called their customer service number. I was told that the "window to request a refund" was closed! WHAT? How can you send me a confirmation that my account has been closed, but keep my money?

For past experience in other bridal services, even if you are not a subscriber they let you see who has seen your profile, who has written you and even show you the letters. With Match.com there's not such a thing. You have to pay to see anything. They keep sending you that you're getting noticed, letters, etc, but you have to pay to see who sent you stuff or looked at your profile. Very deceiving. Do NOT recommend, don't waste your money just to find out those who wrote you or wink or whatever are not even even close to what you're looking for. It's a lottery. I joined another, saw who I liked, said hi, she sent me a letter, at least I know who she was. No guessing Match BS.

Many of the correspondence I received were scammers. Always started with the same compliments and excitement on wanting to meet me but after a week later would receive message from the website security that they've pulled the account and warned against contacting this person. After a few months I had mostly these types of matches and decided that it was safer to just cancel. Very expensive and not even a single match that was real.

So I joined Match.com, Match has one of the best dating matches, everything is transparent from the point of match to the first date. And like every other person, all fitted my criteria and he was a loving. I found love and all was going well. We fell in love. Of late my spouse started acting really strangely I had to know what was going on, with the help of Rootgatehacks I was able to monitor my spouse's affair to find out he was cheating on me. Google them for more information.

The commercials for this site suggest that customers are matched up using some sort of complicated compatibility system but this isn't really the case. You choose between a few generalized interests that are so broad they could mean almost anything. Thus the percentage of a "match" between two people is basically meaningless.

So being on the dating market for some time I decided to give Match.com a chance. I did the 6 month plan with "match guaranteed." I built the account and put in everything and sent out messages on a regular basis. On that note, I had one response that got only a few messages in before it went dead in the water. After a year of trying to use it, I never had a successful match on the site.

Most of this people claiming to be military personnel on dating sites are scammers. You find them on every dating sites, also on Instagram. I was involved in a romance scam that I lost a lot of money to the tune $500,000. I advise you to always insist to see your alleged lover before any financial commitment. If you have lost money to this heartless con artists you can contact **. They recovered about 80% of my funds traced to the con artist that scammed me. Thank me later.

I am a genuine person looking to meet genuine people. For some unknown spurious reason, Match blocked me from using their site. They gave me the cookie cutter legalese B.S. email explaining why, referring me to their terms and conditions. There are ten million bullet points for none of which I violated. They couldn't be specific. I was willing to pay for a year subscription and they lost out due to faulty analytics. Sometimes it's better to trust human analysis? Technology gone awry. Still hasn't prevented the real bots on their site. Didn't want to meet those anyway.

I got a special offer of $39 for 6 months and free 6 months after if I did not if a friend. My bill ended up $119 US $160 Canadian. Anyway cut a long story short I was fully refunded as I would not stop. Also while on that site I saw, which I know are hackers website as I am getting my money from them also thanks to my bank, I just told them I see you also advertise Hackers on your website. 2 days later my money was back. Disgraceful company, and I managed to deal with it by myself, my next stop was the bank.

Recently I paid for a three month membership in hopes that using a paid membership site would have better results that the free sites like POF. Guess what? I was completely wrong. Ironically I received hardly any scam messages on POF but on Match, 100% of the messages I received were from women 30 to 40 years younger than me. I corresponded with one of them and after a few meaningless exchanges, the woman asked me for my phone number to text me. I gave it to her and she sent me a text. After three or four meaningless text exchanges, I received the following text, "Give me your email address so that I can tell you more about myself and send you some pictures." I replied, "Thanks but no thanks." I am no dummy (except for giving her or him; who knows) my phone number.

I signed up for a monthly subscription but realized they had charged me for a full year for $215.88. At this time I also noticed there were many fake profiles and no local profiles. So I deleted my account. This was on a Thursday and was unable to contact them on the next Friday and they are closed on weekends so I had to wait until Monday. I called and they said I needed to contact them within 48 hours. They gave me a refund but it was only a partial refund for $164.92. So I am at a $50.96 loss. This is unfair because they have no service on weekends so it was impossible to contact them over the weekend. They should have offered a full refund.

Match blocked my account for no reason. They gave me no notification that it was blocked. They will not respond to any of my queries in reference to why it was blocked. All they say is that it was due to their rules and regulations. I have been a member since 2009 and have had an earlier account hacked and now I am blocked for no reason. They took my money and charged me for that profile but now will not allow me to use it. That's against the law. They should be held accountable to find out why this is happening. If someone wants to be mean and report you for a bogus reason they just block you without contacting you or ever verifying ANY facts. There are much better sites out there even though this is a very popular one. I will never be purchasing a Match membership again!!!! Please be aware that POF is now owned and operated by Match so it's the same damn thing.

Signed up in June 2018 for a 3 month membership to try out the site. On July 9, 2018 I try to log on and get a message that my account is blocked to contact them. I contact them and they reply that my account was terminated for violating the Terms Of Use and they cannot give me any further information. My email address is also banned from registering ever again. In the month I was registered I had contact with 2 members who contacted me first and was in the process of setting up a date with one of them which will now never happen since I am banned. Again, 2 people total and they contacted me. How did I violate the terms of use????

There are more fake profiles on this website than any other. Out of the dozens of men that contacted me the majority and I mean 95 percent or more were clearly fake profiles designed to scam a person. I couldn't get away from this site fast enough. On top of it all during that same time my computer managed to get hacked, something that has never happened before or since I left the site.

I was victim of a scam. Many profiles on the website are fake and are scammers catching people to rob them. Please never give your number to anyone on those websites and stay away from Match.com. certainly not the best way to find a partner and you are exposing yourself to scams and to feel violated in your privacy.

I joined Match in hopes to meet a great guy. I received 20 plus emails that were all scams. I look at the likes received and likes that were supposed sent by me and there was a very long list of men that I supposedly clicked like. That wasn’t the case at all. I can’t believe how much money I wasted on this. I haven’t received one communication from anyone that was legit.

100% Scam. I closed my account, they keep charging. I got confirmed for closing the account. STILL I have seen charges on my account, I go to bank to dispute, Bank says they cannot dispute the credit card charges, I had to change my credit card number. I did, 3 months later another charge on my account. I did not provide my new credit card account to any social media during this time. I go to Bank again. This time Bank gave me number to call 8003265161.

This is very expensive. Both sides need to be premium to be able to contact each other. When you are out of premium they send you scam emails that people have emailed you to make you go premium again.

First look at it this way... Match does not want you to "match" with someone. Each time there is a match they lose two paying customers. Multiply that by the number of people who subscribe, along with the people who get burned out. It is a losing business model. Secondly, (and more personal), I've recently tried "match boost" because I've noticed I really wasn't getting many people looking at my profile. Again... another scam. I paid $20.00 and it produced absolutely nothing! Going back to "views"... Even though I'm listed as "online now" I hardly ever get profile views. It's like my profile doesn't even exist. I'm not a male model, but far from horrible. So If you're truly looking for find someone I would stay away. It's all a numbers game for them. The longer you're on, the longer you pay!

I believe Match has become a total ripoff. I signed up on June 12th. Immediately received MANY fake profile messages but reported and deleted them and they quit coming in after a few days. However, every day Match sends me 24 profiles and I write to all the ones I think might be interesting guys (I am straight female, 67). This means that I've sent over a hundred in 12 days. I wasn't getting many replies. I went to my "sent" messages and discovered that going all the way back to the 12th, there remain over FIFTY that said "not yet read". How is this even possible, if they are real and current profiles and not fake or deleted. I wrote customer service and have not yet gotten any response. (I will say the few who have replied seem genuine and fine.) I'd say stay away and stick with OKC or POF - at least if you get crappy service you're not out any money.

I cancelled my account 2 months before the next auto payment was scheduled. The website said it was cancelled. I was charged on the next billing cycle. I found it 2 weeks after and called. They lied and said the account had not been cancelled and would not refund all my money. They charged for another month. There are reports of this all over the web. They are cheating people and lying. Consumer beware!!!

I decided to get a Match after all the other free apps failed. I don’t get to meet new people often and figured I would pay to see if I can find someone special. I spent much time into creating my best profile, including details on what I’m looking for, the kind of person I am and all kinds of pictures to show I am really serious about it. I logged on yesterday to be informed my profile was blocked my Match because “I was harassing someone”. I was FURIOUS. I had two dates waiting for me to reply to them, and my account was just blocked. I called Match customer service, and they were even WORSE. I was hung up on over 10 times & Half the people I spoke with said they could not disclose why my profile was blocked. This is BULL.

I signed up to Match with a 3-month sub in hope to find someone. Recently, I hid my profile. I had business to attend to and I wasn't able to be on the site for a few days. I hid my profile on the site and the app. That means no one can view it and no one can search me. Well, just a few hours later I received notification that someone was interested in me. That's impossible, I hid my profile. I went back to the site to make sure everything was set as I left it. Yup and also 3 other people viewed my hidden profile. Just more fake profiles made up by Match to keep people "interested".

I joined because... not any good reason I guess, except wanting to meet someone. Plus they had a special for three months. Which is what I signed up for. They weren't real happy when I canceled immediately so I wouldn't forget the auto renewal. Right off the bat there were strange profiles of young girls, between 25 and 30. Young to me. I'm 65. Sending me their picture with their phone number written on the photo. Now how does that get past their strict review of all photos posted. Not once have they let anything I posted go without reviewing it. So how does one slip one past the big kahuna. Unless someone in management is in cahoots with the scammers. I have had 10 to 15 young girls with phone numbers across their picture.

It's my duty to file a written complaint about meeting three men on this website emails, text some phone, never in person. I filed complaint to Match and said it would be addressed...it wasn't. They were able to Come back and scam other women. My advice is if they work in the oil business outside of United States and you have not met in person run for the hills. Wasted Time, had to change my phone, banking, internet, etc.

I had a year subscription with Match.com and stopped logging in about 3-4 months ago because it just wasn't worth it. The free services are a better ROI. When I tried to log in to make sure I could cancel my subscription, my login wasn't working. When I tried resetting the password, I never got a link in my email to reset it. I chatted with a representative after numerous tries and was informed that the security team detected suspicious activity on my account and that my previous account is completely unrecoverable.

I signed up last week and I’ve received 5 emails from members claiming to be speaking for a friend, boss, coworker, etc. 2 of them included a phone number so I Googled them and as I expected they were scammers. I’ve cancelled my subscription and intend on filing a complaint with PayPal which is how I paid for my subscription. They need to be investigated by the FCC!

Now that Match.com only made $1.2 billion dollars in 2017, it has become the national and probably international market dominator, they do not like to give full refunds for accidental subscription, purchases, 8 yrs ago they did. So what Match does is if you've subscribe in the past, in my case one year ago. If you are not currently subscribed, and you cruising profiles they have a one click purchase screen with a 6 months membership $132 already pre checked, and your credit card info. So if you click on emailing someone and you're not currently subscribed the screen will pop up, whatever you do, do not click it. Hit the back key, otherwise you end up with $132 charge.

I signed up and paid for 3 months service. After 1 month, I was notified my account was terminated for violation of the User Terms. I responded in shock wanting to know what I did wrong and their arrogant response was "get a search warrant and subpoena us to court if you want to know why we canceled your account". I did nothing wrong like use profanity, revealing photos, nor harass anyone.

Match is HORRIBLE and FRAUDULENT. I have never once given Match any bank information but somehow they found it and took $80 UNAUTHORIZED from my account. I emailed my bank immediately and am fighting for a refund. I am disgusted. It's nothing but a scam!

I have been on Match.com for about 4 years in and out. I have always done the 6-month subscription and still never met anyone. It is just a money-making business. They would make you pay extra for the value package and promise you that your profile will be highlighted, but it is not true. I tried each of the packages and each time I still have to pay an extra $2.99 per day (for my profile to be highlighted so many people can contact me) after I have already paid for an expensive subscription. They probably will never highlight your profile unless your subscription is about to expire just to keep you paying. The discount that they offer is not a genuine discount. It is their way of getting people to subscribe. Nothing but a scam… Do not subscribe.

I want to break down my experience so far with Match.com into two basic pieces. The first part is the system itself. Like many have eluded so far, there is a constant barrage of upgrades. I decided to go for the 6 month subscription. About 1.5 months in, I've sent out hundreds of messages I'm not sure if the profiles are real or if they're not interested. Many seem to be "unread". I also think it's crazy that people think the perfect person is within 50 miles or whatever from their location.

I signed up on Match.com in March of 2016. Between that time and now (June 2018) I have had contact with four people: one lived in another country, two others were scammers using some kind of automated chat bot, and the other person was 20 years younger than me. The first three were within the first couple of weeks of me signing up for the site, and the last one was about a month ago. In between, nothing.

I paid for the 1 month subscription, $32, next day my account was blocked... I sent some messages to people I liked, didn't use any bad language, I wanted to find a wife... so they blocked account, and next are responses from they "support team": 1) "Thank you for contacting Match Customer Care! Your inquiry has been submitted to our customer care representatives for handling. You will receive a reply within 48 hours". This is your first reply.

I signed up for Match.com and paid for three months of service with them. After using it for about one month they “Match.com” for whatever reason decided to deactivate my account. Upon contacting support they could not give me any ideas why they did that. Also they will not able issue a refund. So I said, "Well I don’t know what may be wrong with my account so why don’t you let me try to correct it. Please reactivate my account so I can make whatever adjustment might be required." They keep saying “NO sorry we can’t, only thing we can do is escalate it.” Once escalated they say the same thing basically; without the ability for correction of the account with NO refund.

I tried Match.com for the first time and met my future wife. There seemed to be a lot more woman available than on any other site that I had tried before. The process of contacting possible eligible woman was much more easier than on other sites. The very first woman I contacted later married me a few years later so I was very happy with my experience on this dating site.

I gave Match the benefit of the doubt and actually expected they would fix what I HOPED was just a technical glitch. But I'm here to warn you, do not give this company any money! They don't care a single iota about their customers and, after a quick Google search I discovered they have a nasty habit of blocking accounts for no reason. I created an account, tried to message someone, (not realizing you have to be subscriber) and then just kept getting error messages on and off before I was finally blocked from logging in at all. I thought surely it's just a glitch, so I tried again with a different e-mail address. I was blocked before I'd even finished setting up my account. I thought surely it's just because I'm not subscribed and since I couldn't log in to purchase a subscription, I set up yet another account but this time subscribed up front.

I was on Match.com. I thought I had the perfect soulmate. But all of a sudden they would give no phone numbers to talk to the person I was trying to be friends with. Then I called the number and all it say was it was a text email. No phone number. I understand that it being a dating site but wow they got me good. Please whatever you do do not use them. They are not a good company to deal with. They deal with people’s emotions. I would suggest to really check them out. Run as fast as you can from this so called company.

Match.com provided an "offer" to purchase a membership for 6 months and receive an additional 6 months for free if within the first 6 months no match/connection had been made. Unfortunately I didn't dig deep into the Pandora's box of rules and didn't realize that I needed to contact 5 people a month to now qualify for the free 6 months. So bottom line, I don't qualify and Match.com will not honor the agreement. Let it be known that I've sent out 46 messages within the 6 months just not the "required" 5 a month. Let it also be known that out of the 46 messages sent I've received 6 replies. Match.com is a joke!!! Avoid, avoid, avoid!!!

Bottom line, I am extremely disappointed with my experience on this site and I would not recommend it to anyone with breath in their body.

Awful, avoid Match.com at all costs. Firstly, the site is full of fake profiles that waste your time. Every time you login you're greeted by incessant pop-ups to try and make your spend (more) money to get features that should be free to users (incognito mode, profile 'boosts'), your matches are arbitrarily selected it seems and based on loosest fitting criteria of profile selections. Finally, the customer service team are inept, slow, patronising and don't comply with requests from customers for accounts to be deleted - given it's GDPR day perhaps they should be taking this more seriously. Absolute waste of money and time. Avoid.

I got Match Tuesday night for 1 month. Less than 48 hours later I only got 3 emails and sent 1 out. I asked for a refund but since I used site services, that 1 email, I can't get a refund. WASTE OF TIME AND MONEY. Luckily it was only 1 month.

STOP. Don't waste your money. I've learned the first thing you look for when a man contacts you is his job. If it says self employer or entrepreneur it's a scam and they're going to want to talk to you immediately off the site, they're going to hit you up for money. I've received so many emails stating that they found their match, but his or (usually) her friend saw my profile and want me to call or email him off of the site. What a scam. You put in a certain age group and distance and the filters don't work because everyone likes you and emails you. I'm in PA, I've had men from FL, TX, IN, WY, MD, ND contact me.

Match.com out-of-the-blue decided to suspend/cancel my account on Saturday, 5/12. I called them on Wednesday 5/16 to try to resolve this issue. Steven, the agent I spoke to at Match.com customer service, assured me that it would be resolved and that I would get an email from his supervisor that would allow me to change my current password and be able to access my account again. I never got the email. I called the next day (5/17), spoke with 2 different agents and was told that they nor their supervisors could help me. They said unless I received the email from their corporate office, I no longer have access to my account or my credit card information. I cannot believe they are getting away with this! Stay away from Match.com.

I signed up for 6 months. Honestly I had better luck finding dates on Craigslist. I went out with a total of 3 girls. Two of them were one time deals. The other one we went out quite a bit, then all of a sudden she flaked out on me. You will not meet the requirements for the Match guarantee thing. There are so many stipulations that you would never be able to fulfill. You have to stay active on the site the entire six months, you have to log in daily, you have to send out a minimum of so many emails to different girls (And you will find the supply of those are limited and within in the first month you have emailed them all.). Anyway you miss one thing and you don't get the guarantee anymore. I'm never using a pay site again. Like I said, I've had better luck on Craigslist.

It seems to me that there is no danger of me or anyone else getting a date using Match.com or any other dating site for that matter. Granted I haven't spent a ton of money on any one site. That's not the point. The sites I've signed up for all do the same thing. They paint such a pretty picture. They post images of women of all description. I've looked at so many pictures. I have made so many attempts to contact women. Some had pictures, some didn't. I'm not God's gift to women, I grant you that. So far not one of them has contacted me after months of trying. There is no way I can have such bad luck.

I initiated a 3 month subscription with Match.com back in July 2015, and used PayPal as a payment. At the time, I was lead to believe that this was an UPFRONT payment that was to use the service for 3 months and then it`s done. I have continuously been charged every 3 months, since December 2015 at total of $71.95 US. Paypal records show they have withdrawn $863.65 US in the last 3 YEARS!! Unknown to me, their ~terms~ in small print auto-subscribe you! It`s by NO MEANS a ~one-time fee~. I called their customer service center, and the rep confirmed for me that my last recorded activity on the site was back in Oct 2015, which makes sense, since I thought I was done the 3 months (July 28th-October) and was NOT interested in returning. After that, they just kept billing me every 3 months!! He did return my last billed amount of $71.95 US, but what about the other $790 bucks??!!

I joined less than a week ago, and have received phishing emails numerous times daily. Every single one of these emails has been that a person has already found a match, but his or (usually) her friend saw my profile and want me to call or email him. At this rate, I have no idea which emails are legitimate and which ones are scams. I have called Match.com's customer service numerous times to search for resolution or a refund, but they refuse to let me speak to a manager, and then usually hang up on me (and I am not being rude). They have disabled the service I paid for without my consent. I am totally floored at the lack of professionalism and customer service they have shown paid customers. I would never recommend this service to ANYONE. RUN!

Very unsatisfied! I too, like many other reviewers, paid for a 3 month subscription. During that three month period, checking my daily matches mind you, I received no responses from any of my matches or anyone I messaged for that matter. The only responses I got were from guys who didn’t fit my preferences at all. Don’t waste your time on this dating site. You’re just throwing away money.

First of all the app is filled with many fake accounts. I paid for a 3 month subscription and didn't even speak with one person let alone meet anyone in person. So I canceled my account (or at least I thought since I had a page showing me "subscription canceled") only to find out on my auto-renewal date that I only canceled the add-on feature to my account. I didn't even know I had an add-on feature, nor did I know that I would have to go to two locations to cancel my account. I tried calling them to explain that I tried to cancel my subscription and it was unclear I had to hit cancel in two different locations, and they stated "I understand your frustration but we cannot give you a full refund, we have to charge you for this month". I literally called them within 10 hours of my card being charged and they still charged me $35 for a month of service I will never use. Complete ripoff. Buyer Beware.

Rather take a Match to $90. Pun intended. Worst service by an epic landslide. Filters do NOT work and never worked through my whole membership. Kept getting harassed by men 3x my age. I asked for 34-38 5 miles outside of Chicago. What I got was divorcees in their 60s all over the country! Called twice and they assured me it was fixed. It never was. They just shuffled me off. eHarmony was amazing and excellent service! I will happily go back. Burn in hell, Match.

Signed up today after reviewing what little I could on the site the night before. Upon subscribing, realized that in the hours since my profile was created, the MATCH system began sending out what they call 'YES' ratings on my behalf. I could not delete these ratings. I used the online 'chat' customer service to get them to delete them. The person on their end instead deleted the few YES ratings I had received even though I clearly noted that I was referring to the Sent folder not the Received and that there were over a dozen of them.

I have been on Match.com several times since 2012. While initially, it yielded some decent communication with assorted men in a reciprocating fashion, I haven't found that to be the case over the past couple of years. I'm sure that, as Match gained popularity over the years, they built quite an impressive database of users. The problem I have found and heard from others using the site is that even after you unsubscribe, your profile remains up on their site. I have never successfully found a way to permanently remove my profile from their site. So, what does Match do with all those non-active but not removed accounts?

Signed up with Match 6 months ago. Did not know of their automatic renewal policy. I found out from a fraud alert from my cc. Match refused to refund my $, no email from Match they were charging my cc.

I joined Match.com 3 years ago and had a horrible experience. I got scammed. I had joined other sites and had men to ask for money and I said no, but listening to this scam artist he got me, hooked, line and sinker. Yes it's my fault, but when I tried to contact Match, I got no response and I had to file for bankruptcy and to say it's been difficult is an understatement. I'll be out of this by the end of the year and can't wait. When I found out it was a person or persons from Ghana I got so angry. They apparently used a person military info to fool me and I actually found out who he was and was going to contact him, but I didn't.

In my opinion, I was scammed this past week. The scammer has an alias "Heather **", also know as "Heather **". Out of Brooklyn, NY. Do a search of this person online. But, here is the troubling part... he/she has the ability to send an email, filled with ** and questioning me regarding my views on marriage and money management. But, here is the scary part. This enterprise has the ability to retrieve and remove my previous saved emails (from Heather), from my Yahoo account, without my knowledge... until, two hours later, I go back to re-read the saved emails. Gone! When I witnessed this, it made me so angry.

I talked to some dude name Oscar about billing questions for Match.com. Not only was he rude but the call escalated and I asked to speak with a supervisor. He refused and didn't handle anything I asked. Terrible customer service. I'll never use this app again or refer anyone.

First off I met my SO on Plenty of Fish, for free. So do that. Second, Match conveniently failed to process my cancellation in time before my renewal, then refused to refund me. So do you want to get your money stolen for a service that works better free? I will never use or recommend Match.com to anyone, they are thieves and liars.

Match will edit your profile without consulting with, or even informing you. Also, it has been blocking perfectly fine accounts without any explanation while leaving many true scammers to roam freely without any efforts to stop them. And for some sent messages it shows "Not Yet Read" to mean had not been delivered altogether. The customer service representatives are so unhelpful due to very strict and un-transparent policies. A nightmare to try to understand or reason about any of the above.

Be careful with MATCH.com! What they do is they secretly house your password and store your back information so that when you click on their website they actually push through and charge you for membership when you don't even sign up for it and here's what I mean by that. Basically I signed up for a membership and I canceled it so I would not be on a revolving membership; when I went back in to look at their membership I chose not to continue as a member, however they went ahead and push through my membership when I was no longer on a revolving membership. I clearly canceled out as a revolving membership. But they pushed it through because they had saved my password information and I called PayPal which they went ahead and they actually believed MATCH.com. I called my credit card company and they believed MATCH.com.

I had a Match profile over 10 years ago. It was active for about a week and then I canceled it. Here I am, 10 years later, eating breakfast with my wife and daughter, when I start to receive emails from Match saying that people are looking at my profile and sending me messages. After a few minutes of panic investigation, I realized that without warning, Match reopened my profile. There it was, in all its glory. The photo of me in my Mom's basement, all my profile information intact. Luckily, my wife has a sense of humor. I learned later that friends of my wife saw it and considered contacting her to let her know I was trying to cheat. When a user cancels a profile, they get the message: "Your account has been deactivated, but we'll hang on to your sign-in info for one year just in case."

I did not want to pay a subscription fee until I knew whether I was comfortable with the site etc. And I also wondered about customer service if I had issues. So settled on the free week trial. The rep that signed me up for it made sure to tell me when I would need to cancel by so as not to be charged. She also told me if I canceled early the remaining days would still be available till the period was up. Wrong. I canceled 3 days before my week was up. Have not been able to use remaining 3 days. When I canceled online I was given a confirmation number and a message that clearly states the remaining days I could still send and receive messages. Again wrong.

I’d been trying to cancel the automatic billing for renewal of my subscription for over a week. However, as I’m told sometimes you cannot reach the site because you need to call in for a cookie to see the site. They say it’s a technical problem that just randomly happens. I don’t agree and believe it’s created to distract you from canceling. After trying many times I went and did other things and forgot to find out how to cancel and find out why I was blocked. Until this morning, when I see the charge went through my credit card. They’re going to lower the subscription to just a one month extension charge, but I’m still extremely dissatisfied. I don’t believe it’s just a coincidence that I couldn’t get on the website just at this time. I had previously had success meeting men in other cities, but not where I live now. I guess people aren’t using Match here like LA or Denver.

I signed up for Match.com around October for a 3-month subscription. I never got replies from people I was interested in, likely because they didn’t have membership. I stopped using the site. In January, my stupid account got auto-renewed at $77. I was pissed. I went on the website and turned off auto-renew. The company does not post their phone number or address on their site, only an email link. I sent them an email and demanded my money back, but all I got was a generic reply.

On 2/7/2018 I filed a complaint against Match.com and "won". They offered me a 3 month subscription at the price of one month $38.99. Yet they charged my card twice; once for a 1 month subscription, then again for the 3 month. Thank God I printed out what they did before they blocked me out of the account. The people behind Match are worst than some of the scum on the site. Because they have a large database doesn't make them better or reputable. People please go to eHarmony, a more superior site in terms of service and quality of men/women. Match.com operates very shady.

Under Basic membership I could 'wink' at someone every 24 hours - why I wonder, other than to suit Match themselves. Messages cannot be sent with Basic membership. When sending messages after upgrading hardly anyone replies and I suspect that many members use Basic membership and cannot even see messages, let alone reply to them. I do not trust the operation of most of the dating websites, although Match is not the worst.

I have been on Match for 2 yrs. Sent 100s of emails to prospects. Many were never opened or answered. Went on 2 coffee meets. That went no further. Not happy, tried to cancel. Found out they had renewed my subscription without notifying me and refused any refund. Not a reputable business, all they do is sucker money out of you. Beware!!!

I had an account for a whopping day. One day. I was billed an astronomical amount, sent several emails to customer service and was essentially told "sucks to be you". I felt this was unprofessional and called hoping to get a professional. Was told over the phone the same message of, "You should have known better"? Case in point they have something along the lines of "message for free", if you choose this they bill you $89 and some change. Absolutely absurd. Then they refuse to refund anything even though they misrepresented themselves. I would recommend people stay as far away from this awful company and their non-existent "customer service". They could honestly not care less about any user.

I deactivated my account in 2014. But I recently started getting emails from Match saying that I "caught someone's eye." I ignored it at first. When more started coming, I had them all sent to spam. I was just thinking it was a fluke. I checked my spam folder just now and it was flooded with Match emails. I logged back into Match to find that my account was reactivated. I deactivated it again... Hopefully it will stick this time. I never received an email saying that my account was reactivated so I can only assume that this was a technical glitch... But I am still very unhappy about this situation. I'm also noticing that I am not the only one this has happened to recently.

I joined Match 1.5 years ago, after 3 months I canceled as it was expensive and I wasn't getting quality matches. I tried to sign up again recently as I thought I would give it another try, lo and behold they terminated my account after I upload a picture, I had not message or contacted or viewed anyone, just created a profile and loaded a nice respectful pictures. When I sent an email to see why they said I violated their Usage Terms but could not tell me as per their privacy policy. I'm an educated productive member of my community with a good job in the finance world, for them to not provide a reasonable explanation is unprofessional and unacceptable, I would stay clear of this site.

I canceled my account more than 24 hours before the subscription ran out. Match acknowledged the cancellation but did not send me an email confirmation. 2 days later I was charged an additional month's subscription and told that I didn't cancel so I was charged based on an "auto renewal" clause. I never signed up for auto renewal, I followed their instructions on how to cancel, received immediate confirmation that I was canceled and they were "sad to see me go" and offered me 3 months for the price of one if I would stay. I still canceled and now I've been charged again, have no recourse other than to give them a 1 star review. I would give them zero if given the opportunity. I explained my situation to Match and they say there's nothing they can do. I don't buy that. I think they make their money off of people who don't know about the auto renew function and make no apologies for scamming their users. Shame on Match.

I signed up for Match.com with a paid subscription. Mind you this was the first time I have ever signed up for a dating service. Within an hour my account was terminated... Contacted the customer service and I was told that they will not disclose as to why I got terminated or any further details. I did nothing inappropriate to anybody... What a waste. Highly suggest you steer clear from this service. What a joke.

They currently advertise on TV: "Text 'Match' to 33898 and receive a 7-days free membership". I did so and created a profile, posted my photos, and then I also had to give them my credit card data and agree to be billed for at least one-month membership ($ 40), for which my credit card will be billed at the expiration of the 7-days trial membership, unless I cancel the membership before the expiration of those 7 days of trial. (You need to cancel it while being logged into your account.) If you do not give them your credit card data and you do not agree to pay for at least one month of their membership, they do not give you those 7 days of free trial membership that they promise in their TV advertisement, which makes their promise a willful misleading of customers - i.e. fraud and deception – and I was disappointed but this turned out to have been only the first of the many scams they do.

I moved from VA to FL. I changed my location on the site but my matches don't move to FL. My profile looks OK with photos and true description but I only get a few matches. I wonder why they don't make the site better.

I took out a Match subscription last year. I cancelled it almost immediately specifically to ensure that automatic renewing was turned off and that is the only way that it can be done. I used my purchased and paid for 3 months and then did not renew the subscription. I removed the app from my phone/computer and turned off notifications and email contact from Match. I just got an alert from my credit card company that Match had just charged me for 3 more months. I had only recently started getting alerts from my credit card company. I went back and checked my bills and was shocked to see that Match has continued to charge me all of these past months. Stupid me for not checking my bills sooner.

Match.com does nothing to protect its customers. No background checks. No identity verification. Users can create profiles with whatever name they want to make up. Any identity they choose to be. I met someone from Match.com and we dated for several months before I found out his name wasn’t his real name, his identity wasn’t his real identity, and he was a registered sex offender who served 10 years in a New Jersey prison. When I reported it to Match, all they did was pull his profile. Then I later saw him back on Match under a different name. Then a year later I saw him back on Match under another name. Match is happy to take your money... but does nothing to verify profile identities or run criminal background safety checks.

I didn't sign up to renew my subscription but they charged to my PayPal account anyway. I called immediately when I saw the charge on my account to cancel. They gave me a confirmation number and they told me that I will see the refund in 7 days. After 7 days, I called them because I didn't see my refund. They told me that when you cancel there is no refund. I will keep calling until I get my $197 back.

Where is the competition folks? Match.com is the worst dating site ever. I beg someone to come up with something to compete! They send ridiculous matches daily that have nothing to do with what you're looking for, they totally lie about the "guarantee" or it's free. They basically have no customer service and if you do attempt to call you will wait forever and they farm their help out to foreigners that don't speak English. They are just plain horrible.

My kids encouraged me to sign up for Match.com to find a new partner late in life. Within the first 3 days of subscribing, my email inbox was inundated with advertisements and images that actually were buttons and were set up for users (including myself) to accidentally click on, leading them to accidentally pay additional fees on top of their base subscription that they could not reverse. There were false promises of "likes" and "someone is interested", only to lead to upsells that caused a continuing outflow of money from my credit card.

I have had numerous enjoyable dates but so far haven’t found “the one”. My girlfriend is also on and has had zero dates. I’m not sure why only that she is looking for “Ken” and Ken is looking for “Barbie”. I don’t expect the perfect man to drop down from the heavens. Compared to other dating sites it’s minimally better. There are phony men on all sites just as if you met a creep anywhere else.

I had specific requirements that I listed for Match comparison and I was provided with women from the east coast, I’m on the west and 15 to 20 year age difference. I requested 10. Also you have to sign up for other features at extra costs to communicate with any potential matches.

I've been on and off of Match over the years and have met a few quality people. BUT... I believe some men have not been happy with me because it has shown me online when I haven't been!! I've had a few guys pissed off at me (or it seems so in their text messages after a date). I had two dates with one guy and everything seemed fine. Right after the second date (dinner) I get a sarcastic text message saying "Well, I hope you enjoyed your free dinner!!" When texted him back to ask him what was wrong, he wouldn't tell me and said, "it's not going to work"??? Then another guy planned a really nice second date. He went out of his way to select a restaurant that I would love. We then went somewhere else for drinks. It was really thoughtful. Again the date went well and he was very into me. A couple of days later, I texted him to see how he was doing and he texted back that I was not his dream girl and that I should find someone else.

I believe the scamming is much more direct and devious than what has been covered. I believe Match.com has paid writers who create profiles with lots of great, fun photos and an interesting bio just to get people to buy the subscription to chat with them. Having been divorced for ten years, I have been on Match multiple times over the last decade. I have attempted to view profiles in their free version to see who is out there but there always happens to be someone who seems to be such a great match that I am compelled to move things towards the next step. I look at their profile, perhaps ‘like’ a picture, ‘like’ their profile or send one of those awful ‘winks’. In turn, she looks at my profile, likes my stuff and leads me to believe there’s reason to communicate. So I pay them for the, come to find out non-refundable, subscription (even after Groupon says there’s a 3-day free trial).

I became a member three months ago, and in that time, not only have I never managed to date anyone, but I have yet even to receive an answer to my messages. I have found the women on the site not only unappealing, but also obsessive. It's as though they have gone out of their way to look poorly presented; bad hair, poorly made up, if at all and badly dressed. They are only interested in men who are either five years younger, or older than they are, making no allowance for someone who is not only appears younger than their chronological age, but are also younger in spirit.

I want a refund and I want to cancel my account. This is the second time I'm reaching out to you to cancel my account and STOP billing me. I have already emailed you once regarding this. I have spent quite a bit of money with you and have met no one on this site. You say that there is a match guarantee and then you continue to bill the customer when they want to cancel and will not honor your match guarantee Advertisements. I have been a member for over two years and HAVE MET NO ONE. MATCH GUARANTEE IS A BUNCH OF BULL CRAP. CANCEL MY ACCOUNT IMMEDIATELY AND I WANT A REFUND. YOUR SITE IS **.

I paid for three months service in advance approximately $77 and was shut down for no reason after about three weeks. They claim my emails were harassing! On the contrary I received numerous abusive and vulgar emails from "man haters" who claimed my demands were unfair to women. Some of the profiles from these woman were downright vulgar. When I responded I was shut down as Match did not like my answers. It's alright with them if they post phony and vulgar profiles but not acceptable when I respond to their brainless comments! Furthermore, FYI good looking women whom I was seeking are far and few between.

First I was contacted by someone from my same gender and told that a family friend was interested in me. After a few weeks - never meeting - suddenly he claims that he has to go to Capetown, South Africa on business. Then the story is that he gave his 11 yo daughter - EVERYTHING of importance - like who would do that??? Including all of his credit cards, his phone, his business laptop, her Xbox, etc. in the airport and that she lost it. Of course it never gets found and he expects me to replace it all and he'll pay me back when he gets his 1st check.

I joined Match.com a in early February 2018 and began receiving so called matches. However it seems that everyone in Abbotsford Sydney is single and looking for love. I have also received matches from Overseas and age brackets much younger and older than my criteria. The whole site is a total scam. I forgot my password and requested to reset it via email at least 30 times. I was advised that an email was sent to my address to reset it. Still no email sent to reset. I have emailed customer care at least eight times but still no resolve. I want to cancel the subscription as it has an automatic rollover renewal but I need the password to log in to do this. Hence can't cancel. My only option is to cancel my credit card to stop any future payments.

Random match emails 6 yrs after canceling!!! Not cool. I happily found my husband via Match.com and canceled my subscription 6 years ago. Within the last week I have received a few emails about potential matches and Dallas singles events (WTF?). I am no longer a customer as of 2012 and have no idea why I am getting these emails. I'd like an explanation!!!

This site will modify what you write in your profile, providing no explanation, and post it for the world to see. Anything they deem critical of the site, stating that you are letting your subscription expire or that you no longer view their "matches" will be removed from the text. There is no opportunity for a dialog with some nameless faceless who changes your writing. If you replace deleted text, they delete the entire section of your profile and replace it with the words "PROFILE NOT COMPLETE," so you lose your work. These statements are unacceptable to them and will be removed from your profile: "I’ve resolved not to view any more matches or try to contact people on this site." "I've decided to let my subscription expire." "I'm tired of the disillusioning promises." If you have a brain, go somewhere else. The "matches" are not matches at all, the editors are tyrannical, and the effectiveness is nil.

I’m a highly educated experienced careful consumer, and my research re: Match a few months ago didn’t produce as many red flags as I’m seeing now. But I did see many Customer Service red flags for OKCupid.com, which has Match.com ties. It seems as though Match is flagrantly deceiving and extorting money now! Why aren’t they being stopped? A message on my account page (which I cut and paste and saved for documentation because, as I said, I’m a careful consumer) told me that my last day was one day later than overt emails sent to me re: my cancellation. So when I opened my Match acct on the last-last day of my free trial, Match automatically enfolded me for six months. Blasphemy!!!o me re: my cancellation. So when I opened my Match acct on the last-last day of my free trial, Match automatically enfolded me for six months. Blasphemy!!!

I have tried Match a couple of times and have found it to be a lot of fake profiles. A lot of the profiles are out of date and use poor photos and cookie cutter descriptions. Many are obviously scams. I also received a lot of suggested matches that DID NOT fit what I asked for when setting up my profile. After giving it a couple months I cancelled my subscription because I wasn't finding quality profiles or getting much response. Within a matter of days of cancelling, I started receiving emails that all of these matches were interested in me, which was obviously phony and only trying to get me to rejoin. I have deactivated my account and received confirmation so I hope to stop being contacted by this pitiful so-called dating service.

I thought I would try Match.com. The first week, I simply set up a profile but did not pay as of yet. I received numerous emails regarding I had matches and views and messages waiting for me. BUT, in order to view anything, you had to buy a subscription, which you are locked into the term, you can cancel, but NO prorated refunds.

Do NOT TRUST this site SCAM. They deactivate your account after 3 months and NO REFUND!! So you pay for 6 months and only receive 3. Disgusting customer service!! People don’t speak English and according to them NEVER any supervisors available, nobody higher up to complain too. They flat out deny you to speak to anyone about refunds. Criminals!

Absolutely a scam and discriminating site against Asian women. They tricked me to upload all personal information and photos but they blocked me for re-entry. All my profile information is clean and true. I wrote to customer service and after 48 hours, a lady called Latrice ** responded me and informed me that my account was terminated without providing any reason. It is terrible website. For all Asians, stay away. They are not worth even for a one star rating.

Match.com's auto renewal deal is very deceptive. I thought I had disabled the auto-renewal feature but I had not. I contacted the company within minutes of getting a renewal to try to cancel it. They were willing to shave a few dollars off it but not refund the bulk of it. DO NOT TRUST THIS COMPANY.

If you can, avoid doing any subscription business with them. Use as free version or else you will be charged 15 times per one day for the amount of €29.90. Even if you think you get one month membership. In fact you subscribe for countless month ahead! Avoid at all cost these scammers, burn your car if you have smallest desire to use with them. There are plenty of other honest companies to choose from.

Do not trust them with your money. They'll let you trial the service, sign you up - and then you find the trial was full of optional bolt-ons that they didn't make you aware of. The result is that you unwittingly signing up for a much reduced service. You don't know about the optional bolt-ons and they refuse to tell you they are being secretly added to enhance your trial. When pressed, they refuse to comment on whether this is fair. When pressed for written information that warns of OPTIONAL bolt-ons being added without the customer's knowledge in a trial, they can't point to it - because it does not exist.

This is an absolute scam! Every so often you are going to find someone nice and normal or perhaps someone you know. For the most part, I had empty pictures or pictures of people that were on Hallmark movies. They had several names and the profiles of these scammers are totally different from the actual emails they send you. I am a woman and received several invites from other women. I also asked for males in a certain age and race bracket and got men that were 20 years younger and way too old for me and all different races - Tons of perverts and bikers. Asked for college educated conservative type men. Got anything but... Ran into someone I know, thank God. Every loser type you could ever imagine from profiles, pictures and lack of them. Seriously, never saw anything like it. Lasted 3 weeks and gave up the money and got off. Scary!

Gave it a try at $79 for six months, got no good responses (means actual legit contacts) so added another $50+ so responders could respond without them having to pay, again, total garbage. People do not exist and site keeps sending "teasers" to get you to pay more ("boost"). So sad companies like this scam lonely people trying to find a significant other. READ THE FINE PRINT IN THEIR AGREEMENT and caveat emptor.

Overpriced, awful customer service, not enough networking to be worth spending the money on. Don't waste your time. Very unhappy. I tried contacting the customer service after being billed when I should not have been. They billed me $60 and only refunded me $9. Not happy at all! Told me that that's all they could do for me.

Can't get into site consistently via normal login. Customer service is nonexistent. Password reset does not work. Worst of all, these jerks have promised to rebill me ad infinitum. USE THIS ORGANIZATION AT YOUR OWN RISK.

After a few days of opening up my messages and being horrified, I called their customer service line to get tips on how to avoid these harassing messages from men three times my age. They said there’s nothing they could do after I put in my requirements – any man or woman could still message me despite my very clear preferences. I asked to cancel my subscription and get a refund since I had only used the service for less than a week at that point.

Originally I went on Match via a free trial offer which was extended automatically (check the small print!). I let that go and stayed on. In Sept 2017 I stopped receiving messages and assumed it ran out, which was fine with me. My Feb 2018 AMEX bill shows $131.94 charge for Match.com. I called them to inquire and “Daniel” in some unknown part of the world advised me that THEY blocked my account back in Sept 2017 due to some spam activity, however they never notified me about this at any time. He happily cancelled my account during this call but when I asked him 1) are you crediting my Amex and 2) why didn’t you notify me of the SPAM Attack (as it turns out I had paid for the entire year) and give me three months credit...Daniel said. 1) no, I am stuck paying the six months through July 2018 even though the account is cancelled & 2) no I don’t get any credit for the last three months of 2017.

At first glance Match seems to be a good site to meet people. However, after having used the site, the first thing that bothered me was their automatic renewal, and how extremely difficult they make it to cancel your membership. While it is difficult to prove, they also have profiles on their site of people who are not real, and will send you mail indicating someone has expressed an interest in you, when in fact they had not. I know this for a fact because I was involved with someone who then had apparently shown an interest according to the mail from this garbage site! When I asked her if she had, which seemed odd since we were communicating outside of this dump, she informed me that in fact she had not. I would not waste your money with this site no matter how sweet they make the deal! There are much better ones, but you have to be careful with others as well.

Although I didn’t receive any scammer emails I sure got a bunch of emails from men I was not interested in at all! Men that are well over my age range and Match.com doesn’t even weed them out. I’m 25 and my coworker told me to use it to meet a nice man and it has been a week and I have not found one man I would want to talk to. Most of them are 35 year olds that want to talk to a dang 18 year old which is disgusting. I don’t know why I paid for 6 months cuz this has been absolute trash. The men are disgusting and have no idea how to talk to women. I suggest sticking to a different free dating site.

I wish I read these reviews before I subscribed to Match.com. My experience is pretty similar to so many other reviewers - numerous contacts first week or so, many of them obvious scammers and then NOTHING! I sent out more than 70 emails to Match in the first month and got maybe 3 responses. And now nothing - and like an idiot I signed up for 6 months! Just hoping that my cancellation will actually cancel it at the end of 6 months but based on others experience, I'm leery. Whole thing feels like a sham.

This company should really be called SNATCH.COM. Listen to this crock I just went through. Please be prepared people... this company may tell you that they find true love for you BUT they certainly do NOT love you at all!!! I cancelled my membership here after not meeting a single guy worth dating seriously and somehow it was never cancelled... they billed my for another cycle and as soon as I saw the charge I call the very next day to tell them and to have the charge reversed and guess what... THEY REFUSED TO GIVE ME MY MONEY BACK!!!

So I just joined, put in my search criteria for a 50 mile radius and 253 choices come back. Now Match puts a little green dot by people's "name" to let you know if they're currently online, or if they've recently been online. Not sure what "recently online" means but guess how many viable choices I get out of 253? 21... Yep, only 21 out of the 253 profiles have been on Match in some indeterminate amount of time meaning the other 232 women won't ever know I exist. And yes... No refund!

I posted a profile and received notice that I had received messages in response to my profile. Encouraged by the response I decided to pay the $60 so that I could view and respond to the messages. The messages were from romance scammers. They all claimed to be responding for a “friend” who had viewed my profile the previous day (I had just joined so not possible). Several were from women. I immediately canceled my membership and took down my profile. All within 25 minutes of paying. I contacted Match.com customer service and explained the above. No refund issued.

I recently sent a PRIVATE message to a friend on Facebook and jokingly mentioned the word "Match.com." Within the hour, I started getting BOMBARDED with emails from Match.com saying that "so and so" liked me or shared interests with me. I tried marking as spam and unregistering from emails to no avail, so eventually had to sign in to my very old Match.com account after retrieving the password. Once logged in, I saw that my profile had somehow been reactivated without my consent. I hadn't logged into Match.com for a couple of years, yet somehow, my old profile was very active.

I had auto renew removed from my Match.com account because they automatically have it on. The day before my account was about to expire I double checked to make sure my account was not on auto renew and sure enough it was. I removed the auto renew and saved my setting. Sure enough they renewed my account and charged me for three months. I noticed the charge of $74.97 only two days later and called them. After arguing with the representative they got back to me with a $38 credit but would not give me a full refund. I had used PayPal to initially pay for the service and they did not help me. Lesson learned, next time just use a credit card. Coincidentally I just spoke to a friend and the same exact thing happened to her. What a scam!

This is a site where you can email users but they will never reply meaning they either create fake profiles to lure people in or they hold their users to no standards of ethics. For a truly good website for dating users should need to reply to new emails even saying they are not interested as no reply at all means users do not intend to use the site for any meaningful reason.

They have charged me $119.94 every 6 months for 3 years on a "recurring account" that I do not have. There is no way to stop them from committing fraud. You can not stop automatic renewal even if you never had it in the first place. You can't even talk to a manager about it and they refuse to give you any phone number to the corporate office.

I purchased a one month subscription for my friend for about $37. Two days later I was charged $60 automatically, without my consent or confirmation. I emailed them about a refund and they replied that the charge was "offered as an incentive" and was charged. No it was not "offered", it was stolen from my account without my consent. They were trying to pull a fast one on me and take my money. I did not confirm or agree to be charged this amount. They did not even refund my $37. So in total, I would have paid about $100. PLEASE, don't do your business with match. They just prey on single people and it doesn't even work most of the time. Very disgusted with their business model and practices.

I called customer service to ask for a refund because I spent $65 and after spending a few minutes on the site I went through all my matches in my area which were a bunch of guys that didn't meet the criteria I'm looking for. Why would I be matched with a bunch of guys that select "definitely don't want kids" and I put in my section I'm looking for a guy that "does want kids". When I explained to the rep I'm being matched with guys that don't match what I'm looking for and I would just like to get my money back she told me," We don't do refunds" and then said "I'm hanging up now" and hung up on me! I can't believe such a well-known company could be this horrible.

2018's Online Dating reality with Match.com. I'm a child of contemporary times, my closest friends will tell you. And whereas I do worry about some of the aspects of Technology, I must confess that I tend to be on the side of the spectrum of people who will gladly start trying out new technologies and applying it to my life. I see them all as new life-navigating tools which can be used in a variety of ways.

I signed up for 3 months, I had no luck, and no matter what parameters I changed... I got the same group of people as my "matches". I thought I had cancelled my renewal (but it's actually NOT very easy to do) and it automatically renewed me. I accepted that and thought I'd try for 3 more months, but made sure I cancelled my auto renewal right then. Three months later... Still same group. I get 2-3 emails per day. My subscription ends, I log in and lo and behold - There is a WHOLE NEW GROUP OF PEOPLE THAT NOW I CAN'T CONTACT! Lol. I didn't log in for 4 days... And I had 129 emails! WHAT?! I got at MAX 6 one day, and now I can't read them and I have 129??? S.C.A.M. Steer Clear Away from Match.

I couldn't receive my password reset email though they kept telling me nothing was blocked. Amazingly, I received the email after almost 10 days and my membership expired. So I asked for prorated refund or membership extension and they declined. I'll file a lawsuit even for such a small amount just because this is a terrible business practice.

I am very disappointed in Match. I joined for a month and nothing really came out of my $29.99 I spent. I cancelled and am no longer using the site but I got charged $29.99 again and it says I have the membership till the end of this month but I won’t be using it. It is a waste of money and one of Match’s employees said I was unable to get a refund. $29.99 just went down the drain for nothing and I will NEVER recommend Match to anyone ever again unless I can get the $29.99 back. It’s not like it was 2 days before the end of the month and I wanted a refund. I was charged and cancelled the same day since I no longer need the membership anymore and they won’t allow me my money back.

Last month I signed up to Match.Com. Knowing ahead of time about Match.Com billing practices, i.e., once a person signs up, he/she acquiesces to ongoing monthly charges unless the subscriber cancels before the expiration date of subscription, I cancelled immediately upon signing up. The cancellation process is tedious because Match.Com keeps making a person navigate through a myriad of pages before arriving on the last one to cancel. Then, after the cancellation, an offer immediately pops up offering to reduce the regular price of $39.99 to $14.99 and the offer would stay on the table until the day the subscription ends. In my case, knowing ahead of time that one month was enough, and a few weeks later that I observed that not many new members were subscribing, I ignored not to accept the 1/2 off offer at the end of my subscription.

I was online with Match.com for only 24 hours when I had received hundreds of emails from around the country. Some emails were from escort services, most of them men sent me rude, nasty emails and there were dozens of profiles that were simply downright offensive and inappropriate. There were also dozens of profiles with male nudity, profiles with lewd comments, and profiles that made it clear what they expected from women. If you're on Match.com, and you're a woman (I'm sure men have valid complaints about Match as well) then you are in for a frightening and disturbing experience. Match refuses to confirm the removal of my profile.

BUYER BEWARE!!! I wouldn't recommend Match but if you decide to subscribe and cancel make sure you get a confirmation for your cancellation and also call so you won't be SCAMMED by Match like I was. I was on Match about 2 weeks. Decided online dating was not for me. I went to the settings, canceled my subscription, was advised that subscription would be active until Feb 19 on Feb 17. My CC was charged of course. I'm angry. I canceled 2 weeks ahead. I called. I was told that she can see my profile hidden and some other things done but not canceled. I was furious to say the least. Do every chance I get I'm spreading the word.

Many obviously fake profiles: One picture (sometimes fuzzy), their narrative is cut and pasted (I’m endlessly curious about the world we live in, so if I’m not on vacation, I’m probably planning my next one. As example). I mean really, how could multiple people come up with the exact same description?? Most of their details are; "I will tell you later." Fake, fake, fake. Granted there are a few real people on there, and of those most are looking for someone rich or several points higher than they are. If you insist on staying on the site, cancel and wait for their "Don't Leave" offer.

I was a member of Match.com for a year paying monthly fees of $24 per month. I'm 45 y.o professional (former model). I received average 15 emails per day. Recently Match.com created a new application which is pop-up every time when you log-in. The paid application supposed to "boost" your profile to be more searchable/visible and promise you quadruple your emails. The pop-up gives you a choice to pay more money for some bogus "boost up to several hours" or not. How can you promise someone who did not get any emails (my neighbor) for four months to quadruple emails from members to boost the profile visibility just for a few hours?

I cancelled my account and deactivated my other account. I also specifically remember turning off auto-renewal. Despite this, I was still charged 59.95 - as Match.com claimed that I had two accounts and I cancelled on the wrong account. However, I had proof that the account I cancelled was the account that was currently active. Even after I was charged, they still required me to reactivate both accounts, thus causing me to potentially get charged again. Stay away from Match.com.

I had no luck with OurTime or with Match dot com and I am a very good looking woman. I believe that their profiles of men are mostly fake. Some are years old and have never changed! Also they're not very high quality. (At one time OurTime dot com and Match dot com had the same owner. I don't know if they still do. This was relevant on the dates they stole from me.) I sent a message to the manager of OurTime in Santa Fe NM because he lied to someone and said I was interested when I wasn't. This was last year, 2016-17. I complained about this and said I didn't like it at all.

First company I've ever come across who is so greedy and selfish as to collect money for services that aren't used. "I'm sorry, our "policy" is that we don't issue refunds once your card is charged." How about this for a policy... offer a few days grace period for customers who forgot to turn off auto-renew, just like EVERY other company does. Greedy!!!

I deactivated my profile on Match.com a couple of months ago. They have my debit card on file and charged me $68.97 for another 3 month subscription on 2/12/18. I called and they said they could only give me a partial refund of $18, or "one month" per Daniel at ext. **. I asked to speak to a supervisor on two different phone calls on 2/13/18 and was denied both times stating that nothing would change. That way they can keep the money and have no accountability whatsoever. They took money from me when I wasn't even activated on their site and then refused to fully refund me. They said deactivating the profile wasn't the same as stopping the subscription, which is deceptive and is meant to confuse people so they can continue receiving subscriptions.

As of today's date 2/13/18 I called Match to cancel/reverse the payment for 6 months. This $59.94 payment would have been for an upcoming 6 months, expiring 8/17/18. So obviously, on 2/13/18 that 6 mth period has not yet arrived. I have disputed it with my credit card company and they have reversed the amount, subject to the outcome of the dispute that could take 90 days. Buyer beware! Not only is it unethical, it's just bad business practices.

I found their site difficult use and to deactivate my account. It was not clear on either App or website. Customer service was not friendly, nor helpful with my issue. I spoke to 2 different male supervisors whom conveyed no real sense that Match.com was a people centered business. I would rate them higher but after being charged £60 for a subscription I did not want and was unable to deactivate 48 hours before they charged me. I wouldn't use them again. I certainly would not recommend to friends after speaking to the people in their offices. LACK OF SERVICE AND EMPATHY FOR THEIR CUSTOMERS.

So I decided to check out Match.com based on what a friend had told me. I signed up less than 24 hours ago (2/13/18 @ 9:27AM current time). Since I have signed up for a three month subscription, I have received nothing but vulgar and lewd content from males on the site. I called first thing this morning to cancel the subscription and potentially get a refund (either partial and/or full) since I signed up less than 24 hours ago. I was told that I am not allowed a refund and that my information is stuck on there for the next three months since people messaged me within the last 24 hours.

Very poor, discourteous, and unprofessional customer service. Don’t waste your money or time. One evening, I decided to subscribe to match.com’s site via the iPhone application & test the service out to see if I’d like it or not. The next morning I tried to log back into my account and I see an error message telling me my account has been deactivated with an email address to contact match.com’s customer service team. I then send match.com‘s customer service an email asking them why my account’s been deleted and their only response was: “Please know that due to our Terms of Use, your Match account has been terminated. Due to our privacy practices, we cannot disclose specifics about any Match account, including your own."

Payment taken all at once instead of monthly, which was a HUGE surprise to me! Also, I found out after paying and having signed up that apparently there is no Canadian customer service telephone number! Only for United States! Feel very misled.

I not only had to contact the FBI and the Federal Trade Commission as well as my local Las Vegas Metropolitan Police Department of outright fraud and abuse by a online scam artist seeking to glean money from potential victims with highly sophisticated romance schemes that to an average eye would go undetected unless serious damages ensued. My first experience out of the starting gate with Match.com was a man who identified himself as "Larry **'" with the gmail account of "**" and a Denver based cell phone number.

After several emails and even a few phone calls, not one representative can answer a basic account question. They keep telling me they will "escalate" the issue, and then the next representative does the same. Complete waste of money.

Match.com make me ill. I signed up and within a few days I knew this was a waste of time. They will not give any kind of refund at all. They don't care. NO REFUNDS. P.S. NO REFUNDS. Even tried to cancel with credit card. NO HOPE. NO REFUNDS.

Of all the dating sites the web has to offer, I just HAD to pick match.com. A blunder that cost me big time! My rent was due, so I picked the middle package for 6 months (cheapest) and they wrote it was payable month by month. So how could I expect the WHOLE YEAR being taken out of my bank account? I contacted them by 'chat' and was told by Diadna, to the effect, 'tough, you play, you pay' and I would be there for one, entire year! This has me tearing out my hair!!!

Moving to a city I knew nobody, I decided to give it a try. Very stupid of me, because they were rated F by the Better Business Bureau at the time. I was so overwhelmed by fake profiles popping up to "chat," that the site was completely unusable. I got nothing but the runaround like a total scam by their non-existent customer service. After months of ignoring the BBB complaint I filed, they promised me a full refund, document attached. Then they did the same thing, as the BBB who has now taken away their accreditation, making it an F-, is their new rating.

Match.com is a ripoff. They are nasty people who do NOT respond to problems with their site, and who will not hesitate to rip you off. And the best part? They will deluge you with false communications until you actually pay. Then, once you pay, all of a sudden, it dries up like the desert... I tried to communicate with them and they shut off my account. I couldn't even get in there to stop the auto pay, so had to go through my credit card company to cut THEM off because they kept taking my money even after I wrote to them to formally cancel. They made my blood boil and hopefully reading this will prevent yours from boiling. What a HORRIBLE company...

My profile was hacked and my password and profile was changed and I had no control. The person sent messages to dozens of people I would never contact defaming my profile. Match could not stop it over the weekend because there is no customer service available on weekends. I never got a refund... This is terrible and I have heard others experience the same. DO NOT TAKE THE RISK!

Be aware of SCAM continuing on MATCH.COM auto renewal. Liars and cheats. They automatically sign members for auto renewal, and charge Credit Card without notification, even though I cancel my membership, online, last June. This is not the first time I have fallen a victim of Match.com. STAY AWAY!!!

I have been on Match.ca for 2 months now, signed up for 3 and have cancelled my auto renew so hopefully no chance of being billed after 3 months. My biggest complaint that I just figured out is the number of fake profiles I am given in my daily feed or fake profiles that have "liked me" or made me their "favorite". The photos in the fake profiles are way too perfect, they are rarely or never online and of the small handful of messages I have sent to anyone on Match, a third are fake profiles. In my "sent" messages folder it advises me that the messages have "not yet been read" and I also received within a couple of days 2 different profiles, 2 different screen names and 2 model gorgeous photos of the same guy! Come on Match, you can do better than that!! I have no plans to renew and if this is what online dating looks like, I'm out.

All I got was creepy old men trying to talk to me - they were literally my father's age. TONS OF THEM. Some normal run of the mill losers my age. Of course I only signed up for 1 month and they auto-renewed. No warning. Refused to refund me the day I was auto-renewed. No use for such an awful service so now I'm paying for nothing. Filed a claim with my CC company. NEVER AGAIN.

I'm stuck with Match until early Spring. I have to say when I initially signed up there was interest but that quickly faded away within days. I get a daily email of men who could or could not be my matches because when I log into my account there are never any matches there for me. I just ignore them because Match likes to give you fake matches to make you think guys are interested in you when there's no interest at all. I have not messaged anyone or if I did, I was trying to find out if they were for real. No response. They have this big flashy commercial on TV promising the moon and all you get is a trip down a dark alley. Nothing on Match for me because I can't tell what's real and what's fake. No messages from a real person so far and it's been months. The guys I was talking to all evaporated into mist, they weren't serious, they were into tricks. Half the time I log in I don't know what's going on but I know I'm not a part of it. I might as well have a dormant account. Nothing is happening in mine.

After months of urging from a friend, she reads me multiple reviews from sites that compare online dating sites. The site offered a link for a free trial on Match.com but upon setting up a profile, you are prompted for payment. We entered my payment info with the assumption I could cancel if I didn't like it. Less than 36 hours after setting up my profile, I realize not only that I do not like the online dating scene but that I have already been charged for a six month subscription to Match.com.

It's deceiving to advertise something as free when it is not. It is a useless site with no hope of meeting anyone unless you pay the high fees. Dating sites should be more upfront. They want the users to be honest but they are not.

I chose a 6 month subscription, from July 29 2017, today I saw a charge for another $119.94 USD on my BMO MasterCard so when I went to cancel it as I wasn't getting much good prospects on this website. I called my credit card company and they also tried to get my money back and Match would not cancel the $199.94 USD authorization for the renewal fee. So now I have paid for another 6 months until July 29 2018 and I get nothing, zip, nada! They are the worst, be careful. I think this is one way they make money off customers with their crafty no refund rules. I am very angry. I feel ripped off. I don't like the way they do business and will never return!!! I have a cancellation number # ** dated today January 29 2018 but it means nothing it seems. What scammers. Making money from people for no service!!!

I have had a Match.com account for a couple years, and had rarely if ever used it because I hate the idea of paying a pretty high fee with no guarantee. I went to log in this weekend, with the intent to try it for a month by paying, but my account had been banned. There had never been anything inappropriate on my account in any way, but they say somehow, on an account where I can’t message anyone, and basically can’t do a thing, I did something to get banned. To not, I log in to it maybe once or twice a month, at the very most. I emailed their customer service, and this is what I got back: "Thank you for contacting Match regarding the status of your Match membership. Please know that due to our Terms of Use, your Match account has been terminated. Due to our privacy practices, we cannot disclose specifics about any Match account, including your own."

I canceled the auto-renew on my Match.com membership but Match still took money. I complained to customer service who claim to have "no record" of my cancellation. Repeated refusals to refund as there are "no glitches" with the cancellation system. They are "legally required" to tell me I can complain to the ombudsmen but actually stated they wouldn't engage with them anyway! Unbelievable. Wish I'd seen the reviews on here prior to signing up. Seems a lot of people have had issues with their "faultless" system.

When I signed up for Match.com I stated, "I only want the 6 month trial period and do not want any automatic billing to my credit card after the 6 months is up". I just saw on my charge card statement that I was charged $8.75 for the next 6 months. I called to complain and stated I was NOT paying the bill. The rep who barely spoke English said that once the charge is posted to my charge account they have no way of refunding my money. I had the rep check the records and did acknowledge my desire NOT to continue with Match.com after the first 6 months and for my charge card NOT to be billed any further. That fell on deaf ears.

On my profile I had my account set to not auto renew! Instead Match charged my account and then refused to refund the money. I talked to multiple people at customer service. The first two hung up on me. They have a problem with their account settings and refuse to even look at it. Will never do business with them again!! Their site deliberately takes advantage of you the consumer! One they absolutely refused to listen to what I had to say! Two they said I sent messages after my account renewed which I had not! I wasn't even in a location to have done so! They will not help you and they will lie!

The company does not give full refunds. I thought I'd already canceled my auto renewal as I hadn't used my account in over 6 months so when the 6 months renewal bill came of $120 came, I tried to get full money back. Very frustrating experience to be forced to pay for something you didn't want in the first place and hadn't been using. It is also frustrating they refuse to let you talk to management or someone who can actually do something. In the end I got back $68 of the $120. Still frustrating to not get back the full amount and that automatic renewal is automatically on so they can trap people like this. Not cool guys.

Paid subscription then account was hacked because of apparent spam sent from my account which I couldn't even log into in the first place. Very unhelpful customer service basically accusing me of abusing my account. Will be in contact with the bank.

If I could give it negative stars I would have!!! I followed the steps online to cancel my subscription a week before my renewal date. It stated my account will be open for the remaining time of my subscription. The day my subscription was up I was charged for a renewal. I called the customer service and was told they had nothing showing I had cancelled my account. They refused to refund my full amount. When asked to speak to someone else they refused. I hung up and called back and was told the same thing. Then I proceeded to tell them how I would complain online and give them bad reviews and they finally decided they COULD actually refund my money. I will still be giving my review of the company. If I could give it negative stars I would have!!!

Who hasn’t let a subscription renewal date slip by? An ethical business gives its subscription customers a little advance warning to remind them of an upcoming automatic renewal. How ethical is it to not only automatically renew without notice, but then to refuse a refund the renewal subscription when the customer makes a good faith effort to contact the organization within minutes of the organization’s operating hours?

I joined match in December 2017 for a one month subscription. I cancelled before the end of the month. The problem with Match I had was it is full of male scammers. These scandalous ruthless heartless individuals prey on woman. Please fellow woman never fall for these men, they don't care about you. All they want is your money. They will say all the right things to make you believe they love you and care deeply for you. Believe me. All they want from you is your money. That is their only one objective. To get your money. I called customer service to report these individuals, I believe they do not care. Women beware of this site. Avoid getting your heart broken and scammed out of your money.

Decided to give Match a try last July, and they had a promotion for a 6-month membership. After said six months and a whopping 2 conversations that lasted more than a week, I figured I would give it one more month, if only to see what would happen with the person I was currently talking to (this is conversation number 2 that was more than a few days.) Turns out, I had been auto-renewed for another six months, without even a "heads up, we're going to charge you full price!" email. And when I went to cancel the new subscription, it says that I can cancel at any time, but my account will remain active until July when it runs out. Save your money and don't bother with Match. You'll have a way to kill time sorting through the random profiles they send your way (Because they ask for your preferences, and then send you the exact opposite anyway) but you probably won't have much luck speaking to a human being.

I signed a 3 month subscription with Match under the impression you had a few days to cancel if you weren't satisfied. Within a few hours I wasn't satisfied so I called customer service so I could get a refund, this guy proceeds to tell me since activity was on my account I wasn't allowed to cancel! So I called back and got a girl this time. She told me since I got the 3 month subscription and not the 1 month subscription I couldn't cancel (so 2 different answers). I asked to speak to her manager because I was getting conflicting answers, she said no I couldn't speak to the manager and kept telling me she was going to hang up on me and she DID!

Match.com has a SOP (standard operating procedure) O that isn't fair to a customer. If another user of the sites files a complaint against, there is no way to fight the accusation. Match then CANCELS your account through a email without refunding your monies. There are no rights for the accused! The SOP fraudulent. Secondly there are several FAKE PROFILES.

Blocked another member for cussing me out, because after she emailed me, I told her that I did not like the piercings in her face and not to email me... The other member cussed me out and I reported it to customer service, and they terminated my account, and kept my money! Site is a total rip off! Plus the site is full of scamming companies and viruses now...

I have been on Match a couple different times. I chose to cancel my subscription in Sept 2017 knowing it would end in December. When I canceled online it stated that I would not get re-subscribed. Then on Jan 2nd, I saw a charge of 119.00 from Match. I just spoke to them, and they said that the cancellation for some add on charges which is complete BS. I had no extras on my account. They stated that they could not refund the 119.00, even though I will no longer receive email notifications, etc. Does that even make sense??? So I just basically paid for 6 months that I can't even use. What the heck is going on with this company???

A couple years ago I took advantage of Match.com's offer of 6 months for free if I didn't find anyone in the 6 months I paid for. I took a nice selfie, wrote a detailed profile, and sent out hundreds of messages to young women. Long story short, I never met anyone... I don't mean I never met anyone "special". I mean I never met ANYONE face-to-face. The vast majority of women I messaged never even responded, and no one took the initiative to contact me. As far as I'm concerned Match.com is barely short of an actionable scam. Don't give these people a penny of your money.

They auto renew you, after you try it out and just keep charging your card. But don't tell you about auto renewal at sign up. They won't refund money, won't let you talk to anyone, and just hang up the phone. ** you match.com. You scummy pieces of **.

They are giving you the option to cancel under the settings, but you might as well not try since they will automatically charge you again despite cancelling it in a timely manner. They are basically giving you the option to feel good about it but it is useless.

Match.com started running off seniors a few years ago. Then later, changed their mind when they saw how much business they were losing. Long story short, they could care less about seniors, only money~!

Both Match and POF.com use fraud to deceive you into paying a monthly or bi-monthly fee to discover who on each site wants to meet you. This is a huge hoax on the subscribers, as the majority in the want to "MeetMe" fields have never read your profiles nor have any desire to meet you! Addressing it to POF or Match and you rarely get any reply or a ** excuse that many are emailing and they will get back to you. All a fraud. Internet fraud involving money transfers is a felony, it is also a form of wire fraud. I have filed online complaints and notified the RCMP and FBI. If you have a profile on either site, you may wish to cancel your memberships. If you are a business that invests in IAC/InterActive, you may wish to dissolve your financial obligations with them as the RCMP or FBI may investigate you also for supporting a company involved in financial fraud on the internet.

First off if you're a guy on Match, 90% of the profiles are fake. They last about a day and they're people wanting you to join sex websites. 2nd most of their profiles are inactive but they show them as active to draw in people. 3rd I discontinued my membership in July. On December 28th, they found my new credit card number less than 30 days old account and charged that. I never gave it to them they somehow found it on their own. Beware of their fraud.

I signed up for Match.com on January 4, 2018. I used the service for one day. The first member that I messaged asked for my personal email address. I did not give it to him. I hit the reply button and the screen took me to another member's profile. I reported the second member to Match.com through the second member's profile as instructed. I could not report the first member because he removed himself from Match.com. I have asked Match.com for a refund because I felt nervous about their quality of security. They said they would not renew my service after three months, but because I emailed through them, they were unable to refund my money. The customer service rep that I spoke with over the telephone hung up on me. The customer service rep that I wrote to through the "chat" service said they were unable to refund my money because I emailed through them and that is their policy.

I recently had a horrible experience with them. I have tried contacting multiple times via email and chat and then finally reached someone by phone and they told me I was outside the window for refunds and they would not offer me a refund. This was a horrible experience. I recommend staying as far away as possible from Match.com.

I was recently charged for a 6 month subscription. I had initially signed up for one month and was horrified to find a charge on my credit card for six months. I called Match and they said that they could not issue me a refund as I had sent a message two days prior, therefore under section blah blah blah I was liable for the 6 months. They would not let me speak to a supervisor and the gentleman that I spoke with said he is hanging up on me as there is nothing that can be done. So that night I looked on my web page, looking to remove my credit card when lo and behold, there is a notice that says, they can only renew your subscription for the same amount of time as you had originally. In other words they cant charge you for 6 months when you only had a one month subscription.

I would have not believed it until it happened to me. Match.com is closed for any kind of customer service or fraud alert outside of normal business hours, this means someone can get into your account, turn off the email address notification, get into your account with your birthdate and credit card number...and also change your profile photos etc. Now you try to get into your account and you are locked out because they changed the email address in your account. Wait and still have your credit card number and birthdate!!!

I subscribed to Match.com in June 2017. I had a discounted rate through Groupon, and knew I did not want to be auto-renewed, especially at the normal rate. Upon subscribing, I followed the FAQ steps on Match to make sure my account would not be auto-renewed by cancelling my subscription. My subscription expired on 12/29/17 and auto-renewed at $119 inexplicably.

The automatic renewal is very tricky to cancel and the customer service does not make any exceptions for the multiple barriers that the company sets up to bar cancelling the membership. Once it renews, the company will not pro-rate cancellation. I attempted to cancel numerous times but the website either kept crashing or did not provide confirmation of the cancellation.

"Matchmaking" business: Some of the profiles offered to members may not be associated with this site, may have never been associated with the site (just gave their profile at the beginning and never signed up), or may no longer be affiliated with this site. Members have no way of telling, and are not told either at signup, or during the tenure of membership.

Within 3 hours I was personally contacted by Four (4) oObvious scammers. One, who continued for 3 weeks under an elaborate false identity providing: Address, Photos & Widower Back-story. Never received A Refund!

Earlier this year I had tried Match.com out for one month and paid the full $42.99 charge for the month. I had no success, so I decided to cancel considering how expensive the monthly cost was. In June, a 6 month promotional deal was released for around $4/month. I decided I'd give it another shot. Shortly after, I started seeing someone in August. From that point on, I didn't use any dating applications. In September, I had remembered I needed to cancel my account and subscription and made countless attempts to log in, with no success. I clicked the "forgot my password" button and was informed an email was sent. Days went by and no email was received, including my junk mail. I tried this 15+ times over the course of the last several months, still with no success.

Sent email offering $7.79 per month for 6 months, so $46.74 total. Plus an additional 35% off. So $32.72 total. At checkout total is $71.57. I assume this is illegal in the US. I certainly would not trust such a company with any info.

I originally signed up for a 6 month membership and was well aware of their auto-renew policy and knew my membership would have auto-renewed in December. I intentionally made sure I cancelled my membership in November, received a confirmation number and a message stating that I could still use my account up until the expiry date. I had my profile hidden as I had met someone and no longer had a need to be on the site.

I deactivated the account and selected cancel and was still charged. Customer service will dispute your charges and provide bogus reasons you can’t receive a full refund. If you disagree they will hang up. The site is a bunch of crap. The same people always populate in a search and half the accounts are deactivated that do populate. There is nothing free. It’s free to put up a picture of yourself. There is no free communication not even during the trial period! Match.com is crap!

I haven’t been on Match for probably 8 years now and still receive constant emails from them even though account cancelled and unsubscribed. Women still send me messages, so unfortunately Match just uses a bunch of old inactive accounts to pad their numbers.