Match.com Reviews

I signed up for Match.com as a 6-month guarantee member as it was cheaper and thought the site was going to be successful. After a week on the site, I absolutely hated it. I have used online dating site before and this one was totally not user friendly and they do not help you find matches at all. I wanted to cancel my subscription seeing as it had only been a week. I called and they told me there is nothing that they could do about it and refused to give me a refund. They also laughed and ridiculed me while on the phone.

Beware Match is very deceptive. Got an invite from group on for Match deal at $22 a month but at a trial period. I went to Match to sign up but the only choices are 3 months, 6 months and a year. I sent Match an email stating that all I wanted was a month, I'm not sure if online dating is for me. They sent me a response stating that they have a trial period and all I have to do is select the month subscription. So I took a chance. When I subscribed it had the 1 month but when I submitted my card info it charged me for 3 months subscription. I contacted them after 2 days and said I wanted a refund. There was no response.

After only using the site for a week, I decided to cancel my subscription (3 month) paid upfront nonetheless. Now when I try to log on they give me the message, "Access to your account has been blocked by Match.com. Please check your email inbox for a notification from us for more information. If you did not receive a notice, please contact us." What a bunch of crap. This is too bad because I thought that I had met somebody very interesting and was talking to her on a daily basis. Makes me wonder if she was even real. Anyway I have emailed the 3 times and have no response. BEWARE PEOPLE! This site is a FAKE! They will take your money and run. Now I have to call my bank and block all future transactions to Match. What a pain in my **.

On a daily basis I would receive emails with a certain number of matches but when I logged in I had a significantly lower number of matches on the site. The email daily matches for me varied daily but the significantly low number on Match's site remained the same matches for a week. I would receive views, winks, and likes from individuals today but when I view their profile, it stated the man had not been on the site for days or weeks. How could someone initiate a wink, view, or like today when they have not been on Match's system for days. If someone viewed me today, I would click on their picture to view them and it would say the person is not available. This happened often. The system appears to be invalid and inaccurate.

I am convinced the biggest scam artist on Match are the ones who run it. Forget the deception Match uses every day regarding profile approval, daily matches, and viewing partial profiles instead of full profiles. They offer a guarantee they will not honor and will try to steal your money for an additional subscription fee. It isn't until you protest the charge through your credit card company that they inform you of a refund and the illusion of having your account remain open an additional six months but do not tell you you will be blocked from using it unless you agree to pay them for what they just got caught stealing from you. Forget about any type of customer service, you have better chance of meeting that great guy from Nigeria or cute girl from China after sending them money to travel to the states.

Took my money all at once. Calls from Guys offering Sex in their home. No Dates. Seems sex addicts. Scammers on this site too. They done Nothing about Either Guys. Seems they only care about having people's money.

I have been a member of Match.com since even before they started keeping membership records in 2001. I believe I first enrolled in late 1997. They have always been a difficult company to contact and deal with. Recently, I discovered that I was being charged $101.94 every 6 months. While I believed I was still under what had been represented to me verbally on the phone by a supervisor on 2/3/2010, as a 6 month guarantee that would continue to cycle as long as my profile was visible. Thus, I never watched for any charges on a very busy credit card.

I was off of auto-renewal and website automatically renewed for 3 months. I called customer service to cancel and they told me NO because apparently, an e-mail was sent by accident. In the past you have to agree to pay subscription before they charge you. Here they charged me without my knowledge. I tried to explain to them my situation and they said they cannot do anything because an email was sent.

Match.com is aware that so many scammers on their site. 100% of the woman that talk to are from Ghana. What a false website. They took my money. I reported most of the scammers to them with detailed conversations. They did not remove the scammers. This has to be so criminal. How can this website get away with taking my money, wasting my time, and deceiving the public. Just know that 100% of the woman that I talked to more than one time were scammers for Africa.

I have been a Match member off and on for 3 years without difficulty until recently. In Sept 2012 I reopened my account. In less than 1 month I realized I wasn't ready to date and canceled my subscription through their site (I had paid for 1 month with auto renewals). Canceling my subscription in the past had always gone without difficulty. Then holidays, life, whatever I got busy and didn't realize that Match continued to charge my credit card. In Feb 2014, I felt ready to get out there again and tried to log in to my old account... it didn't work. I was unable to get in or reset the password.

I specified white/Caucasian dates. Match.com found only African Americans! That's beyond stupid. That's intentional!

I was attempting to sign up for Our Time, (because I am 55 and it seemed most appropriate) and when it came time to pay, the Match.com box popped up and asked for my information. I "ASSUMED" they were sister companies, but the next 24 hours I got a lot of "messages" on the Our Time site but am not allowed to read or respond to them unless I UPGRADE.

My son just join this rogue match.com site. Paid all the subscription. Got the usual suspect messages from girls that fitted his preference. He messages them all back, time and time again. Guess what, Nothing except the annoying green update button wanting even more money, so the girls can actually contact him. So let's get this right - you pay to join but not to speak to people that in my eyes is a con aimed at lonely people. This sickens me and can only be described as low lives. I have submitted my story to BBC watch dog and ask others to follow.

A little more than halfway through my 3 month membership and it has been a very disappointing experience to say the least. My profile has had over 600 views and so far, not one phone number or date. With very few exceptions, most of the 42 women I emailed so far totally ignored me. Most of those who bothered to reply said 'no thanks'. One said she was dating someone and wanted to see how that went, yet I've seen her online everyday on Match. Most who indicated they 'liked' me had their profiles hidden or removed so I had no way to pursue it. Some had no pictures. A few looked like they may have been gold diggers... very young with pictures of their ** popping out of their shirts. Two women openly admitted they lied about their age in their profiles. One gal said she was local but in her profile admitted she was in Vietnam.

I was given a three day free trial period if I entered my credit card number into the Match.com web site. After the three free days I would be billed $99.98 for what I thought was a one year membership. If I signed up and completed a profile I was promised a Match.com Guarantee that I would receive an additional 6 months subscription at no charge. Today I found that Match.com took another $99.98 out of my Credit Card account just two days ago. I immediately called them and explained that I did not authorize any further payments. Also I did not receive the six months Match.com Guarantee that I was promised when I opened my account.

I signed up for a 3 month subscription and was not having luck/not happy with the service. Half of the daily "matches" they suggested didn't even have photos! Suddenly, I was slapped with another 3 month charge on my credit card. I called match.com to ask about this, and they stated that it was an auto-renewal that "I agreed to when I originally signed up." I argued that I was not notified that my subscription was about to renew so I would have a chance to decide if I wanted to renew, and if so, for how long. Not to mention, when using the app, like I always did, there is absolutely NO place that shows you what date your current subscription expires.

Paid for 6 months (worst decision of my life) WITH the 6 months guarantee and got another 6 months for free still no luck... You won't know who is or not a subscriber so half the time you're just shooting in the dark (no replies). Waste of time and money!!

Someone used an email alias of mine to sign up to match.com. Now I get dozens of emails daily from people who want to talk to that person. I thought membership at sites like that needed an email verification, but apparently not. In the meantime I get to see all these desperate people reaching out to someone I don't know and don't care about, and it's clogging up my mailbox. I went to match.com website to see if I could find a way to contact them and get my email deleted but there are no contacts listed unless I want to sign up, which I definitely don't.

This is my time line for repeated complaints from Saturday evening 2/15/2014 to Sunday afternoon 2/16/2014. No answer was provided, just more questions:

Had only been a subscriber for a day and a half. Tried to log in on day three and it wouldn't let me. Took all day to finally get some answers. My username and password had been changed without my knowledge. When I was finally able to log into my account under an different username and different password not anything I would have chose, my profile info had been changed but my profile pic was still there. Someone named Sonya had hacked my account and was corresponding with men all over the US under my profile. I contacted customer service and asked to be removed from Match.com and to be refunded. After all I had only been a subscriber for 3 days at the most. I was told I didn't meet the criteria for a refund! Are you kidding me!!! I DO NOT RECOMMEND THIS SITE TO ANYONE!!

I joined genuinely hoping that there was someone out there for me... I had a series of emails from someone who seemed genuine, and I felt very comfortable with him. After several emails he started sending me 'the spiel' basically having tried set me up as a victim, I got the sob story “please send money to help me out…" Now that’s really not gonna happen, is it?! I also work for the local police force so I really not gonna fall for it. I could not report him as he had deleted profile... I trolled in background until I found his new profile and reported him.... Having kept transcripts of all messages I gave them to my bosses who are pursuing a very large ring it seems... Having reported to Match I have received absolutely nothing back. I wouldn’t touch them with a barge pole!

After spending 3 months on Match, I decided it wasn't for me. I could find no way to cancel the subscription via mobile and did not have access to desktop. By the time I cancelled it had automatically renewed. They have made it so it is impossible to communicate any issue and have no customer service entity. The matches were the same people over and over again.

Be very aware of this site. The company automatically enroll you on a payment scheme that you may well not be aware of. A year after using the site you are quite likely to find they automatically take money from your account. Many people on Match are no longer even members but profiles are not removed hence no reply sometimes. Altogether the worst company I have ever had dealings with.

I have had nothing but problems on this site from the beginning and I kept trying to give them the benefit of the doubt and try again. Crap!! I should have listened to my gut instincts. I've had nothing but perverts stalking my profile and I have made numerous calls to customer service. The latest fiasco... I decided to email one of the pervs and tell him to leave me alone, and because I just so happened to do it on the renewal date, my cc was charged for another month! WTF???? I called to find out what was going on, and was told that because I communicated with another member, I agreed to another month of service. Then, I check my bank account and find out that my account has a negative balance because of the charges they took out of my account!! WT double F?????? I am so pissed!! I updated my profile to let Match.com know exactly how I felt about them and their bogus claims. Since they took my money, they better approve it!! If you are thinking about online dating....trust your instincts and run... Run fast!!!!

Match cannot get my account sorted out. They don't have customer support to correct problems, just some person who gives lip service. I have a paid subscription but they can't get the emails sorted to connect with my paid subscription. So in other words I can't reply to the women who respond to my profile because it says I have to subscribe when I already have a paid account. These guys SUCK!

Where do I start? Match.com was a great idea (still is by concept) when it came out. Where do you meet women in this day and age? A drunk in a bar? Women in the produce section in Wegmans? So the practical thing for most is to join a dating site but there are sooooooo many, it's insane!!!! Since Match.com is the biggest and has by far the largest members...... but that comes with a price..... and I don't mean $..... I mean there are more fakes, phonies and plain old scammers (which most dating sites are built upon). I could tell you some stories that would make your head spin..... literally!!!! Match.com's motto is more matches, more relationships, more marriages..... and they forget the most hidden fees and most important fact...... the MOST DIVORCES!!!!!! People will say ANYTHING on Match and make you fall head over heels for beautiful person who posted their high school yearbook picture!!!! SERIOUSLY!!!

Why bother telling your requirements when you get "matches" that are nothing that meets anything you "require". Hello, fit and trim - send me a 300 lb boozer. **, pretty obvious... I get all ethnicities. 40 somethings, get grandpas... for real? Sign up, get bombarded with emails from losers.

I have never subscribed nor paid a penny to Match.com. I have tried to get them to take my name off their mailing list, to no avail. It would appear that they host-out their emailing to a company called Storming Softs of Chicago Ill. 14 times I have hit on the unsubscribe button, but I am still getting these annoying emails and I have no intention of making an international phone call to make them stop. Please do something about this.

I cancelled my 6 month subscription on November 24, 2013 which was to expire January 28, 2014. Apparently I responded to one of several emails that I get from Match by clicking on a reactivate account email on January 9th. On January 28th, I was renewed for another 6 months. I tried to explain to Match that I had cancelled my subscription in November and they said they did not have any record of the cancellation just a renewal (they were lying). I had a copy of the cancellation in my hand then they all of a sudden found it. They said it did not matter because I renewed for another 6 months January 9, 2014.

I subscribed to Match.com. My first time subscribing to an on-line dating service. I subscribed for one year not realizing I would be charged up front over $190. I promptly cancelled it and rescribed for three months. I called Match.com and they would not refund the one year's subscription, only the three year subscription so I'm out $193. I would not recommend this site to anyone, it is a rip off.

They guarantee free 6 month renewal. After satisfying by contacting other members every month. I thought I got the automatic renewal without charge. The charge appeared on my credit card statement one month later without any notice from Match.com. When I called they said you have to take extra step to submit for renewal or call in. I have been a member for years and have been doing this 6 month renewal several times. Never had a problem until now. Beware of their rule change, and that they would not refund or even prorated if you cancel now. Money wasted. Would never renew again with them.

I live in NC and have an account with match.com. So far I've met nothing but a bunch of low class losers in which a few were local beach cops. Playing games with women cause they are real men. I don't recommend this site to anyone because there are men on here just looking for sex and nothing more from women.

I joined Match.com and did not realize they bill the full year up front - NOT the much lower monthly amount. When I realized this I quickly canceled the account with much difficulty. I thought it was canceled... bla. It wasn’t. They took the money out of my account and I called after several tries and asked to be refunded at least half. NO, NO, no... Well they are crooks and scammers. I used the site for 3 days and paid for year. The site is complicated and a rip off I learned, and the worst of it is I met someone NOT on Match.com. This is a rip off. No one is this desperate.

I recently went to check my credit card balance, only to find a charge of $119 for Match.com. I had not received any notice that my renewal was about to come up. About three months ago I signed up for a "trial membership". The amount was much less than what was just charged to my credit card. Although I was receiving "daily matches" from match.com I simply ignored them. I had signed up to possibly connect with some other locals who shared my interests. Instead I was contacted by lonely souls looking either for their one true love, or simply for sex. Most of these people were total losers. I was looking for neither sex or "true love".

I was unable to access my online account. My name, profile and password had been changed. From my brief 7 weeks at match.com most clients of Match.com are from Russia, Africa or Asia. I would tend to now believe the site is completely fraudulent and also their TV ads are lies. My credit numbers were also visible and may have been accessed by the scammers. I've now cancelled my credit card. I've been trying to cancel my account but haven't had any success.

WHAT A WASTE OF MONEY!!! Every "match" they send to my inbox is NOWHERE near what I prefer and then it just hit me one day, "HOW CAN A COMPUTER TELL YOU WHO YOU ARE TRULY COMPATIBLE WITH???" Also they bug you to post pics and tell your life story for MILLIONS to see and I was just NOT comfortable with that at all!!! Match.com has always seemed kinda shady to me. Well they have confirmed their shadiness!!! NO CONNECTIONS, NO DATES, NOTHING!!!! There really needs to be more public backlash against these online dating sites!!! I have decided to go at it the old-fashioned way: get outta the house, mingle, and meet people IN PERSON!!! Who has time for 1000 emails and 1000 texts and winks and whatever else you have to do on these bogus online dating sites??? NEVER AGAIN!!!! LESSON LEARNED!!!! I SUGGEST ALL OF YOU WHO READ THIS SPREAD THE WORD!!!! Save your money!!!! Match.Com sucks!!! !

I have no idea why I was denied access to my account. I tried to log in and it said "your access has been blocked." I called and got connected to corporate. I was told by them they could not give me any information why this happened. The only way I could find out was I had to subpoena Match.com. To do that I have to file a claim and get a court date before they will issue a subpoena. I've been on Match off and on for 4 years. It's a little scary not knowing why. I know I didn't do anything out of the ordinary since being on the site. I was told I could sign back on but I had to change my username and email address. This is very upsetting.

I got on Match to try it out. After a fair and comprehensive search, I found the pool of women to be unsatisfactory, and many misleading profiles. Because of this, I chose to cancel my account after 2 days. I attempted to get a partial refund for the remainder of the life of my account, and customer service rudely disconnected me from chat. It's not like I bought a hard asset and used it up, e.g., a car, food, clothes, etc. I simply wanted a refund for digital space I was not going to use and that they could easily provide. Do not go on Match, just meet people the old fashion way, and there are many misleading/fake accounts.

After twelve days of a six month sign up my profile was hacked and emails sent from another source, scary stuff. Talking to a match.com supervisor she told me that it was my problem and they could do nothing to fix the problem, asked if a complete or partial refund would be done, answer, no way. Have since closed out my account and will file a claim with my bank as I feel fraud was committed and they should stand by their clients. Please be very weary of this site a lot of scams and who knows what is lurking in the background. I am going back to the good old ways of meeting people, with eye contact. Good luck.

They are not providing "matches" in my age group or area. I am not getting any response from other members. They will not answer e-mails and now customer service says if you have "Safari" to unblock cookies. I don't have Safari. I want a refund or at least some response.

It appears I am far from alone with serious complaints about this company. In spite of endless calls to customer service to make my profile very specific, Match offers no matches. And the ones they send are primarily for men who want a woman younger then they live too far away from me and the ones who favorite or Tweet me are bogus, as I never get responses back when I respond to them. When I have requested several times for a refund, the response is always the same that they never give refunds, no matter what the issue is.

This review has not been resolved, but I do want to add that I found my soul mate on match. Its still not right to scam people out of money but in the long run $82 isn't a bad deal to find the love of your life.

They will continue to charge your credit card even though you call and close your account. The only way to avoid this is to cancel your credit card because of theft and have them reissue you a new card - what a hassle! The next thing you need to do is go after Michele Watson who is the Vice President of Global Customer Care at match.com. You can find her email address online and harass her or if you know a good hacker get on her Linkedin account. She is making millions and millions of dollars off ever person who signs up on match.com and laughing at cocktail parties at all us saps. These people should be put in jail period!

I thought I would try it for a month and somehow I got charged for the entire year and I cannot get a refund! I am upset and the quality of people on this site is just as awful as the free sites. I want my money back. They should be sued now!

I was told that I could not get my money back from the renewal of another 3 month subscription. I had turned off the autorenew online but they claimed that I answered 1 email so there was nothing that could be done. O.K. I was upset but it is what it is UNTIL on my weekly MATCH that is supposed to be so accurate based on your completing a profile preference, I received a WOMAN within my list. That's accuracy for you! I wrote to the company and still nothing. It is all probably just computer generated because 9 out of 10 of my "desired matches" I would never ever contact nor do they meet my requirements (like college educated, non-smokers, MALE). I will never participate in this site again.

They send you all these matches when you create the account and I was constantly getting emails saying people were checking out my profile and the second I joined it all stopped. I sent out at least 20 messages in the first week and more than half of them weren't read because no one actually has an account and they do not indicate if you are sending a message to someone who can actually respond back. I've had better luck with the free dating site okcupid.com. To top it all off I tried to cancel and get a refund after that first week when I saw that no one was actually reading my messages and they refuse to do it.

I am thankful that I have never had the billing issue with them like most others. The issue I have is this site is that it is a complete mess in matching people. To start off with, on the first page, you choose which person you like by just a photo. Well I first thought it would be odd that I got an emails saying so and so likes you, take a look. So I would take a look, send an email and hear nothing back. I then realized that they were rating me on a photo, a photo that was okay. I am not the most photogenic person, but why would say you like someone without actually fully checking them out.

Match.com is a shady site.. It sets you up for automatic renewals without your knowledge and bills your credit card. If you try to call for a reimbursement they deny you and steal enough money for a 3 month subscription.. DID you approve it? No.. DID you want it? No.. But they take your money anyways.. I'M not one personally to write any reviews.. especially negative ones but this site deserves it... Do not use them!!! It's not worth it!!

I called a few days after I noticed the charge on my Visa and asked that they reimburse the amount. They said I had agreed to automatic renewal. Okay, charge me for one month but reimburse the rest of the money. No can do!!! They do not refund any money because I answered one email that was sent to me yesterday so my account is active. Unbelievable!

This company is robbing people blind. They continue to charge your account even after cancelling their services. There should be a class action lawsuit against this company.

Very poor experience. I used Match.com for three months and paid for the subscription, which I was fine with. What I am not fine with is what happened today. I saw a charge on my card so I contacted customer service and they said since my account was re-subscribed yesterday and I had sent an e-mail... (one e-mail) they could not refund me for the three months $68.97 that they had charged me. Ok, so I then said it's fine, I'll pay for the month then delete this, but surely I shouldn't have to pay for the whole subscription. Wrong I was.

I was promised a second six months for free if I didn't find a relationship in the 1st 6 months. They charged me anyway, and will not rebate it. They said I had to go in and check a box somewhere to "redeem" it. And, they won't give any other 6 month period either. This is a SCAM.

I joined up, paid almost $80 for a three month subscription. After viewing the site, I decided that most profiles were fake and wanted out. I called customer service, asked for a refund, and asked why I wanted to cancel. I told them I just wanted my info removed etc. She then explained I would not be getting a refund because I made that subscription purchase. I stated I would contact the BBB, they really don't care, because they know they won't have to give refunds. I can't believe they take money like this. They should honor refunds when a customer is not happy with the services that "are promised".

I signed up for a 3-day trial. 3 hours later I inputted my credit card info as I got an email from them asking me to finish my registration. I provided the requested info and also used a promo code for a special rate should I decide to go past the 3 days. I chose not to and cancelled the account. But they still charged my credit card saying that when I used a promo code it invalidated my 3-day trial. What? Absolutely nothing like that was mentioned to my when entering this code. I never would've compromised the option of canceling after the 3 days trial. They refused to credit my card. It reeks of a a scam but I don't have the time to spend on fighting them back and forth.

This site promotes SO MANY SCAMMERS and PHONY profiles (that they post to boost membership) on a DAILY basis. It is a joke and a waste of money. IF someone does meet someone on here and ends up in a loving relationship then they are just "lucky." The odds of that happening are pretty slim. I have gotten real good at spotting these scammers and Phony profiles that I know what I am talking about. They want you to think that they preview profiles before posting but it is clear they do NOT. I do not understand why Consumer Affairs does not shut them down. Years ago I am sure the site was fine, but as time has moved on, it has gotten worse. I have the proof too to show they are not what they claim to be and what some of these scammers are doing is illegal and they should be focusing on shutting them down!!

I have been subscribe for one month membership by mistake, then they charged $54.77 right away, then the next day I just follow their instructions to cancel get my refund. I submit my cancellation request and I also received cancellation confirmation but I never got refund..so in December I requested again, then customer service replied me that since I agreed to pay means never get refund even if I don't use their service at all..This is scam site..worst customer service ..hard to believe there is site like this in States still existing...

I thought I had cancelled a 3-month subscription. Today I saw a charge for $68.97 on my bank account and called Match and the rude woman said there was nothing she could do because it actually was charged yesterday and I sent emails on Match. I figured if I cancelled my account, the ability to send emails would cease. She wouldn't refund a cent and told me after the three months were up I wouldn't be charged. I don't want to be on their ridiculous website anymore and to not refund my money the same day it hit my bank account is BS! The customer should always be right, but with Match.com, the name of the game is take everyone's money! I filed a complaint with the Better Business Bureau and even told the rude saleswoman on the phone that I was going to. Obviously, they don't care. All they care about is taking people's money and not providing good customer service.

I joined Match.com and what a rip off. Last year, I registered with free dating sites and got a much better response. This time around on Match.com, after PAYING a full subscription, I get notices informing me that not everyone can respond to my ad and I would have to upgrade. What a con. Furthermore, they have ignored EVERY e-mail I have sent them asking them to contact me regarding their poor service.

Just add me to the list of people who made SURE to cancel my subscription, only to have my card charged AGAIN! I too am reporting Match.com to the BBB. They have NO corporate conscience.

I only give this one star because it will not let me write a review without one. I don't even think that it deserves that much. They repeatedly charged my account even though I tried to cancel the account. Then refused to pay the overdraft fees that they caused when they put my account in the negative.

I CHOSE the 1 MONTH subscription when I went to the Match.com site. At the time, I was given other choices, 3 months for a lesser amount per month, 6 months for a greater savings per month, etc. Again, I chose the 1 MONTH. I only wanted 1 month. What is so hard for them to understand that concept? I only wanted to give them the sum of $26.99 of MY money for 1 month. I had not used that credit card again, so I was not looking for charges or a bill to pay. They charged me "auto-renewal" for 35.99 for Oct, again in Nov and AGAIN in Dec. They said I had agreed to these terms.

Match.com - Thieves. It's a strong word but true. Cancelled my subscription over 6 months ago - I have an email cancellation confirmation. On Dec. 22nd Match.com billed my account for $137 for no apparent reason. When I called to let them know of the mistake they told me I ordered the service and sent multiple emails so a refund would not be possible. I explained that I did not order the service, that I did not send emails. I spoke with a supervisor who said that he saw emails sent "on his side". Not only did I not order, did not send emails but my profile showed no emails sent. Nonetheless, the supervisor said a refund would not be forthcoming because "his side" showed emails sent. Match.com stole $137 dollars. I invite someone from Match.com to challenge my assertion. In the meantime, will keep sharing this story.

Like others on this site, I cancelled "auto-renew" within the correct time frame but then was charged again and again anyway. When I called and spoke to "managers", they did absolutely nothing - no apology, no offers, no refunds. This is separate from the fact that the site was terrible and the people it recommended were all very different than what I said I was seeking. Save your money to use on a different site, please.

Match is the worst company I have ever dealt with. They say that they won't charge your card if you cancel by a certain date. Even after you cancel, they keep charging your card. I followed their refund protocol to the tee and still was not refunded. I spoke with 3 so-called managers and supervisors who told me that they didn't have bosses and that was as high up as I could go in their company. They all refused to give me a refund because I called them a day late even though I cancelled in the time allowed. It was a weekend and they are not open on weekends. I explained that I never authorized that charge and I cancelled my membership within the time allowed and was assured my card would not be charged. They were all too busy telling me how they couldn't help me that no one even listened to me. Worst company ever. Save your money and don't sign up.

Initially I signed up for ONLY a 6 mos. $89 trial with Match.com. I asked the agent if I would be automatically enrolled "forever" and was told "no." Come to find out, prior to my 6 mos. running out, my debit card was automatically charged $119.94 and I did not catch it until another 6 mos. charge of $119.94 appeared. I hadn't used Match.com since before my initial 6 mos. trial had expired. Match.com has designed their business to take advantage of customers by being sneaky to keep charging their customers. I will never again try a "trial" anything. I expect good business service from companies.

I signed up with Match.com for a 30-day offer purchased through Living Social. Match.com does not allow you to redeem an offer without providing a credit card for their subscription based model. I did not sign up for auto-renewal and went through the online process to cancel 3 days prior to the end of the 30 day offer to avoid any charges on my credit card. I even went as far as deleting all my photos and hiding my profile as I no longer wanted anyone to see my profile as this site is terrible.

I signed up for Match.com but it has not been matching me to appropriate people. The ridiculous daily matches they send are for most frequently from men desiring much younger women. Why am I being sent these MISMATCHES? The website has not only NOT delivered, it sends false matches. Sifting through them is a total waste of my time. One man dove directly into my personal email... no filter from Match protected me from his lecherous pursuit. I reported the incident and have yet to receive a response from the firm. I would appreciate your help in getting a full refund. Looking forward to hear from you.

I have been on Match for 6 months. I didn't find anybody so I cancelled my membership. Well they kept sending me emails so I wondered if it was totally cancelled out. So I clicked on a email to check it out to see if I been really cancelled out. Well when I did it automatically signed me up and the funny thing is it said continue. I backed out of it and I still got charged. They are ripping people off. I didn't even get my money back plus they didn't even guarantee me another 6 free months now. I know maybe I didn't understand it. I do have somewhat of a learning disability but it's not that bad and I really don't think that's the case here. It's sad that they got to take people's money.

They said I signed up for pre-authorized payment and were taking payments off for many months. I signed up for 30 days. When tried to work something out with them even take some responsibility they said can't reverse any except the last. Beware of pre-auth option is not clearly stated.

I left Match.com over a year ago and my profile is still on the site. It is a very unscrupulous company that preys on the hopes of people. Shame on them!

Joined again last week after a 5-year hiatus now only to find it is basically a sex mill worker outlet. Nothing in my profile would indicate that I would be fodder for these girls yet 99% of the Match.com "winks" and "favorites" notices that I get via Match.com are from these sleazy gals who obviously do not read my profile beyond whatever it is they look at. I get the impression that these girls must purchase sex fodder candidate data lists from some key word search operation (think in India) much in the same manner as recruiters use Monster.com and Careerbuilders.com. Then they send out these winks etc. hoping to lure an unsuspecting sucker into their lair for some sort of sting. Match.com is hurting badly to let this type of operation use their database and communication network as rampantly as is being done. It is as though they have not a clue... or... maybe they are a willing and paid participant in this crap.

There is an offensive Match email that was sent to me by another member. I had to report him three times before they would remove him from the site. They told me that they never received my first two complaints. How safe is that system. I asked for a refund and they told me that they could not do anything for me because I have been using the site. I don't feel that I received what I paid for. I believed that I was paying for a safe dating sight where I could meet safe men. I believe this email and the actions of Match prove otherwise. I will not become a member again and I will never recommend Match.com to another person.

I have dated two women on Match.com. That is the only positive I can say. Other than that it seems odd I have had 4 or 5 women who were interested in me that live 2 or 3 thousand miles away? Seems like baiting and deception is the name of the game on Match, seems like a lot of women's profiles are on this site even after a year. I wouldn't suggest this site unless you have a lot of time and want to waste your hard-earned money, while not receiving few if any replies. Go out and meet women the old fashion way which can be challenging because it seems women are wary of men, understandably why.

In 2009, I tried the site, and, unlike any dating site I tried before or since then, I went on several dates. My most recent ex-girlfriend had been one of the women I'd found through the site, although she was the only 1 I went on more than 1 date with. Although the relationship with her ended about 15 months after it started, online dating was a worthwhile experience at the time. Late in 2013, I tried Match.com again. Within the 1st couple of days after I created an account, I had serious problems trying to log in. Not confident they would resolve in a timely fashion, I deactivated my account. It's unlikely I will try Match.com again as a result.

I subscribed to Match.com on 3-day free trial which says you don't get charged as long as you cancel within the 3 days. I did this and even got a confirmation of cancellation. Come day 5 Match.com charged my account. I found out a day later when found could still see and read messages and reply. I wrote an email asking why this happened. The reply I got said they cannot see evidence of my cancellation - hence nothing they can do. Also, they said since I now logged (at being charged) and used site, I can't get refund. Trickery or what? I decided to reply and attached evidence of my cancellation - no answer so I called.

I couldn't be MORE disappointed with Match. I do not get a lot of opportunities to meet men because of my job and my overall busy lifestyle so I figured that Match would be a great way to meet men and date. I signed up 3 weeks ago and I have not had ANY quality men contact me (I take that back. I had 1 guy who was okay contact me but he lives in another state). No offense here but the quality of men who keep contacting me is really scary. Some look like straight up hillbillies!!

The website itself is not that bad. It's actually set up well (much better than e-harmony) and quite easy to use. However, I must caution potential users about the quality of men on this website. Many of these men are just looking for hook-ups and if they are looking for a relationship they are not high caliber folks. I joined match.com looking for someone educated, friendly and somewhat good looking. I'm not looking for John Stamos melted with Mother Theresa and Donald Trump. I was just looking for a decent guy with a good heart and a smart brain. I met my ex on the website and although he seemed great at first, he was a genuinely awful person. I tried to give match.com a second chance after we broke up. The quality of men on there was basically the same. They either wanted hook-ups, they were not educated/had no ambition, or their personalities were flawed (rude, self-centered, mean-spirited, just plain strange, etc).

I have read just about all the reviews for match.com and I have experienced just about the exact same thing. I signed up for a membership with match.com. Upon my subscription I received some very nice replies from some very nice women, I answered them, and to no avail I have not received any response back. I also noticed that a couple profiles suddenly disappeared from the site as if they were never there. It's quite ironic that they lure you into the site with all these women who say they are interested in you, and suddenly you find out that it was nothing but a scam.

Match.com and its sister company Chemistry.com constitute a nightmare in terms of the lack of security. This goes well beyond the fraudulent claims made by people on the site, which they obviously have no control over. Chemistry.com, which I used for a brief time in October, is so badly managed in terms of security that someone hacked my account, bank information and all. While they did catch this error and promised to refund my 30 bucks, nothing was done. I did get a new debit card. Match.com, on which I have a dormant account, is also badly run. Someone has hacked my profile (which is fairly well written, not that anyone is giving out Nobel Prizes in Literature for dating profiles) and some troglodyte is emailing women all over the United States using my picture and profile. Their customer service center closes down at 6PM, so good luck there. Dating websites basically do not work. eHarmony has a nascent anti non-Christian bias, so I am going to give this idiocy up.

I've tried Match.com several times off and on for the past 10 years. As a single father with 2 kids, I just don't have many opportunities to meet people with similar interests. I've filled out the profiles, uploaded as many recent pictures as I could find (all within the past year) and started searching. Lots of profiles come up that appear to match my interests. A few things that I've learned on Match:

I signed up about a week ago (7th Nov 2013). I filled out my profile to the best of my abilities & started my search with gusto. A few minutes into it I was confused in that all the "matches" were of the wrong ethnicity & older than I asked for. No problem customer service said that I must refine my profile by stipulating that matches beyond my search 'wants' will only be eliminated if you stipulate that they are "deal killers". In other words you have to tell them what you DON'T want as well as what you do. A bit of a pain but O.K. I asked them if this is match.com or mismatch.com. I know I was being a smart ass but I was still willing to tow the party line.

I complained to the Better Business Bureau about match.com. I advise anyone with a billing complaint to do the same. This is unbelievable that the company was not held accountable for its fraudulent policies after SO MANY people have complained. I am furious and frustrated. I signed up for a 6-month subscription, but I wanted to cancel 30 MIN after. I tried to cancel IMMEDIATELY, but I was not allowed. They somehow failed to make it clear that there is no refund on the account. I talked to both a customer rep and a supervisor, saying that I do not want to be billed for a 6-month service that I am not happy with, do not want, and do not use. I had the account active for only HALF AN HOUR, and should NOT be billed for the full 6-month term. They just kept repeating the same thing that they understand but there is NO REFUND. This is infuriating. This is fraud.

The day I signed on I turned off the auto renewal feature. However, they removed money from my account anyway. When I contacted them about it they refused to refund my money. Their system glitched. Not me...and I have been on that site for a long time...no connections.

I bought into Match.com for a 6 month service. After 2 months I was canceled and received a "violation of Terms of Use" email. No reason was given by Match for the termination. I read the Terms of Use carefully and thoroughly and am positive no rules were broken. Nothing in my profile could have possibly been in violation, and emails sent were cordial and polite. Contacted Match and they refuse any requests for explanation citing protection for their users. What? I wanted to correct any violation if there was any. I requested a refund or prorated refund but flat refusal.

OMG you sending me pic of the criminally insane, I'll go back to that bars WTF.

Match.com charged my credit card twice and did not fulfill the 6-month guarantee of 6 free extra months. I do not recommend them and would be cautious about this company! They made false promises and found loopholes to cover themselves.

Signed up for six month "guarantee". Was charged $119 at end of six months without any notification or authorization. Customer service rep and supervisor stated charge could not be refunded since account stayed active, refused to honor six month guarantee or refund. Filed dispute with credit card company.

Here is the series of events that transpired. I signed up and selected three months and it threw me into 6 months without me realizing what happened. I used the site for no more than 12 hours and received nothing more than perverts trying to chat and sending scripted lines and asking me to go to Yahoo. I tried to delete my account according to their policy and it stated that my profile and user ID would be deleted. As this was the weekend, I attempted to call them to get a refund and the offices were closed. Early Monday morning I called, and they were only able to give me $69.00 of my $119.00. They kept trying to sell me more and guarantee while I kept trying to cancel. I try to get back online and my account was still there with my profile. I kept asking them to delete everything and they did not want to. I finally just took my refund and hope that they don't charge me again, as this is what I read on reviews.

"Joined" Match.com 10/24/13; paid for a 3 month subscription and also printed out each page for my records. After 3 dismal days of "no response from over 20 emails", I decided to cancel my subscription. Checked my bank account and Match.com charged me 6 months of subscription even though I only "joined" for 3. Sent them an email; I wanted a refund, and told them I had printed out each page of subscription. Will see what happens. Hopefully this won’t require me taking them to court for the refund.

49-yr-old man when I signed up on Match. Lots of interested and interesting responses. Most seemed to be poorly selected on deeper look, smokers, lots of kids, very religious or overweight, etc. All of the things I specified as not interesting to me. Still had some fun dates and great people that made up for the enormous amount of time needed to filter out the mostly wrong people that were selected for me. BIG PROBLEM started when I decided to get out. Charged my card after I tried to contact someone to let me out. Finally got that straight and still got lots of emails about new matches. Asked them to stop and when they ignored me for weeks, I got mean. Changed my profile to that of a Satan worshiping homicidal midget with offensive anatomical details and was informed quickly that I would now be off Match.

If you have experienced Match.com, I am sure you share my frustration. If you are on here looking for a dating site, here is an honest and thorough review of my experience. When I first joined Match.com, I decided to sign up for 3 months for $60. Very soon, I realized how ineffective this dating service was at matching people. They have a quiz for you to fill out so they can help you match to other people. I am severely allergic to dogs and I put my religious beliefs as very important to me on the quiz. I kid you not, over half of the people "matched" to me from the site were atheist dog lovers.

WARNING, WARNING, WARNING...... AUTO RENEWAL FAULT IN NOTICE TO USERS: I have used this site on/off over a 10-yr period as needed and am a senior citizen. Actually the site has been positive until today. Match places in small print somewhere that they will AUTO-RENEW your credit card if you do not cancel BEFORE your subscription end date, AND YOU BETTER KNOW WHAT THEY CONSIDER THAT DATE TO BE. The first time I had the problem this year, they cheerfully refunded my money, HOWEVER...little did I know that wasn't going to happen the next time (unstated). Even when I rejoined, I said I do not want auto-renewal and they pointed to a check box (I could not find by myself). Of course it didn't work and I am writing to YOU.

I misinterpreted the auto-renewal date as being the last date of my paid period. I made an honest mistake. I set a reminder on my calendar to cancel my subscription on the last day of my period (which turned out to be the "auto renewal" date) and that morning I sent one last email to a member I was communicating with. Because of this email, I was told I could not receive a refund. After going through many stages of anger and confusion regarding this, my main question remains: Why can't I receive a pro-rated refund? I cancelled mere HOURS after the auto-renewal, because I made an HONEST mistake and misinterpreted the renewal date for the last date of my subscription! I paid for two months, I was a paying customer and they can't work with me on this honest mistake? It's absolutely ridiculous, and more so because they make many efforts to trick and confuse their customers into this trap.

I look through the terms and service of Match.com and nowhere does it explicitly state that as a paying member, I cannot receive emails back from a person if they are not a member. The inference is that since I am a paid member, no matter who I send an email to, I will be able to get a reply. This is false and very misleading by the company. I contacted the company through their 800 number and explained that and even told them I would accept being charged for 1 month instead of the current 6 months I signed up. I initially spoke with a rep named Michael and then after being on hold for almost 10 minutes, I was put through to a supervisor.

I purchased a 12-month membership about 2 weeks ago. After 2 weeks of sending emails and trying to contact people, I got maybe 3 emails for guys that were kind of interesting. I did get about 50 totally inappropriate emails from guys and emails from people that clearly didn't read my profile because they were the complete opposite of what I am looking for. I just called Match.com and told them I wold like to cancel my subscription and be refunded. I was told I was past the window for refunds. WTH? I am 2 weeks into a 12-month subscription and I can't get any money back. Nice way to make some cash from people who actually thought this was a legit business.

I got the membership of this site for 1 month to give it a try. It has pictures of lots of pretty girls. I started reading the profiles and sending emails to ones I thought might be a match. Guess what, I did not receive anything back! I am not an ugly guy. Something was fishy. Then I tried to chat, most of girls I wanted to chat were not members and could not respond and possibly could not respond to emails either. Finally my membership expired yesterday and all the sudden I got 5 emails from different girls!! Match.com asked me to renew my account to be able to read them. This is fraud. I think many profiles are not real. Do not waste your money on this site. This is scam and people running it are doing fraud.

I was fooled by the small print on their website. They made it look like an account would cost an average monthly fee, as expected like with any other website, no more than 30 a month it had to be. Well it turns out, I go into my bank account and they've hit me with a 250 dollar fee. I call their number and get put through the most ridiculous fast-talk routine I've ever heard. I asked for a supervisor, got put on hold for TWENTY MINUTES. And I sat there and waited, I wanted to hear what this guy had to say. Well it turns out he gave me the EXACT same fast-talk routine as the guy before him. Normally, I wouldn't say anything about this because, of course, they could just sue me for slander or something and I'm just a student struggling to pay my own tuition, etc, you know how that goes. But I'm taking a chance here. I'm betting that other people will speak out with me on this. It was practically criminal what they did. I have to give them one star?? Really? No, they should get ZERO STARS.

I set my profile up to be hidden. Meaning that I can only contact people on site but I will not show up for searches. Well, my girlfriend knew a guy at a major casino in Las Vegas and he told her it's very easy to get see profiles that are set for hidden (or ghost profiles). Well, my profile was found and put all over social media, and most of all, my girlfriend saw it. Match.com has no privacy filters and anyone with some computer skills can see whatever they want on site.

I was a member for 6 months and I NEVER, EVER got a valid email... Lots of liars, players, men looking for 1 night stand... this is a soft ** site, not a dating site + they automatically renewed my subscription even though I didn't want it or ever asked for it and they refused to refund me even though I have NEVER used the renewal period they charged me for... WORST DATING SCAM WEBSITE EVER! WILL NEVER, EVER REFER OR RECOMMEND THEM!

I signed up with Match.com March of 2012 and I was not happy with the service, so I called in to cancel before my 6 months was up. I was told that I have another 6 months for free, but I told the rep that I still want to cancel after the free 6 months was up. After all, as of 2013 of Sept I looked at my account Match was still taking money out of my account. I called and the rep said they did not see where I canceled my subscription last year of August 2012. They only could refund 115 and they didn't refund my total refund of 345. Do not use your personal credit card. Go purchase a store credit card so when companies like this can't keep taking money from you without your approval. DO NOT USE MATCH.COM.

Had a match account, cancelled it. Got tired of Chicago women online who only were online for a night away from the kids or have you meet them out with the girls and buy their drinks. Then you have the women from Ghana. So this Groupon offer came, one month for 12.00. Like a fool I signed up again, not any different. I tried to cancel after two days and got the runaround and got billed for another month. Gangsters.

I subscribed to Match.com to see if this was something I should try. I signed up and subscribed for 1 month which cost $34.99 with tax about $37. Not only did I pay the largest amount for a 1-month look, I cancelled the auto renewal immediately. After finishing my one month, I thought it would just cancel. I went to log in on my mobile app and it told me the app was only for subscribers. So I was cancelled, so I thought. I then logged in from the web address and I only had access as if I did not pay to subscribe. I wasn't able to view emails or write emails. So again, I thought I was cancelled..

I went with their 6 month guaranteed satisfaction program. On day 25 I decided to cancel. Reasons being: only two actual local contacts and they wanted to know how I liked the site. I experienced multiple "likes" but no return chats or e-mails from any of them. When someone looked at my profile, 65% of them disappeared out of the database within the hour. Mostly scammers or impersonators from overseas, Ghana more than likely. The total lack of traffic in the Phoenix market is what got me. Clearly stated in my profile "I am looking for someone in the Phoenix area." I get hits from across the country, highly impractical, and even one from China.

There is a PDF that I tried to attach, hopefully it worked. It includes screen shots of the same female with two accounts. In the upper right corner her last "log in" can be viewed. On the first profile she is "Online Now" in the second she is "Active within 3 days." Her Height, Work, & "What she is looking for" are identical. If all of this doesn't give it away the photos will. Match go ** yourself, along with the old guy on your commercials.

I used the site back in January 2013. I signed up for a month... I was smart enough to immediately cancel the auto renew feature. Well after a month of no luck I didn't renew... In fact I took my pictures off and as much information as I could and hid my profile until I decided to try again. Well mid September 2013 I decide to give it a try again... Before I put my pictures and profile information back up and unhide my profile I discovered I had 8 winks and 9 emails??? How can I get that with no info and no pics on my profile??? Like the idiot I was I paid for another month while cancelling the auto-renew.

I unsubscribed to Match.com after about 14-18 months of use. I've continued to receive notices from Match.com from July 2011 till Jan.2013 (circa) as a subscriber and have continued to receive emails from Match.com after several tries of letting Match.com know that I have unsubscribed. Today is Oct. 5, 2013.

I tried the Match.com site. I was appalled when they conducted credit card fraud. They will charge your card when you do not authorize it and do not follow their own website rules. The website format is the worst in itself I have ever seen as well.

I subscribed to Match.com to see if this was something I should try. I hadn't met anyone is quite a few years and I wanted to try all options. I thought by things I read that Match.com was the way to go. I signed and subscribed for 1 month which cost 34.99$ with tax about 37$. I finished my one month and thought it would just keep going unless I canceled; however, I went to log in on my mobile app and it told me the app was only for subscribers. So I tried again, same thing.

I completed my 6 months requirements and Match would not respond to my emails to honor the guarantee... They suck. Every other day, I got fake profiles that I believe Match plants on the site to try to keep your hopes of finding that perfect Match and keep you subscribing to this ** site. Save your money and stay away from this site.

I had joined Match.com through their customer service number and spoke from day one with a live agent to tell them to Never allow their continuous membership to charge me once my membership expires. The agent assured me not to worry that they were taking me off the revolving membership which is a scam. Match.com should not be allowed to charge anyone without authorization any continuous fees. One week before my membership was ending, Match.com forwarded an email telling me my profile was compromised and they had to close it down for 2 days. After the two days my profile was back up. And on that SATURDAY, the day my account was supposed to close, they Charged my card without my authorization $89.00. I had to wait until Monday to contact them and MATCH.COM refused to refund my money. And to add insult to injury, Capital One Credit cards who are also Scam artist did not back me up. Now I am fighting with Match.com and Capital One. This needs to be stopped. Match.com should be shut down and Capital One should not be allowed to charge people for something that was not authorized or used.

For the second time, they have auto renewed my membership. I learned my lesson the first time and the 2nd time I went through all the motions to ensure that this didn't happen. I figured that because I was in a new locale, things would be different in terms of the selection and it was the exact same. I have spoken with a CSR at the 1-800 number and their supervisor and they refuse to refund me my money. I have also spoken with the corporate CSR folks and they too have decided to continue their thieving ways and not refund me. No one should use Match's services as they are thieves and misrepresent their ability to help people like me.

I signed up for Match.com on my tablet. I have been receiving emails and winks from people and thought, okay, why not see what the prices were. Well, I entered my banking info and when I got to the bottom of the screen notice the price. I couldn't believe how much it was so I decided not to subscribe. Well when trying to cancel, the app froze and what happened is it sent my information to subscribe. I didn't notice until I received an email saying someone emailed me. Well, I opened the email and that's when I notice that I was subscribed. I immediately canceled my subscription and set an email to not charge my card.

I signed up for the free part and got bombarded with emails daily. I had winks and emails and it seemed that so many people were interested in me. I got a discount code and purchased a month of services. Immediately all those winks and emails disappeared. I had one email from a man who didn't fit in my search criteria at all. I changed my settings to be more specific and 90% of my matches are NOT what I asked for. I am open to race, however, I prefer ** men. I get pages and pages of ** men that are 95%, 94%, 90% a match for me. How is that possible when I specifically state that I am NOT interested in ** men!

NEVER SUBSCRIBE THERE!!!!! The majority of profiles are fake and the customer service is horrible. They continue to charge your card even if you canceled your membership. I subscribe there for 3 months only and they make a renew or membership automatically, which you don't know when you sign a contract. So, they were charging my card for two other 3 months terms and then I decided to cancel it. I check my card and it showed that Match.com charged only 10 days ago. I called them to make refund and to say that I don't want to subscribe for another 3 months. For that, they say we can't make a refund. The only thing we could make is to hide your page. So I paid for 3 months $88 and my page is going to be hidden but it's good that I called them anyway because to cancel a membership is not enough. They said they would charge my card again in December if I would not give them a call. I used this site for 10 days and they charged my card for three months and I could not make a refund.

Majority of profiles are scam. Poor security. Basic Google image searches will confirm stolen/fraudulent photos. Terse replies to complaints. Fraudulent profiles are left on the site after being reported (seriously fraudulent, not "possibly" fraudulent). InterActiveCorp, IAC, owns Match.com. Information on Match.com/IAC CEO and directors are available online with simple searches.

I have met somebody but these obsessive people decided to email me after me deleting my account!!!!!!!! It is a good job I was not with her when they DID after me telling her I had closed it!!!!! I even took a screenshot of the confirmation my account was deactivated yet they still insist on sending me matches. Do not join this site because they will not let you leave. When you reactivate your account to delete the email address, you can't delete it. You have to change it to another email address and then because you DID that, you have to then wait 48 hours before you can deactivate it again. Talk about them being paranoid about losing members. Oh and guess what, you can't even delete a photo once it has been added. Again paranoid. I'm going to copy and paste this on every review site on the internet!!!

What an INSANE week. First of all, I've just been through the WORST period of my life. I lost a custody battle for my daughter to my ex-wife. I've never thought of dating at my age (54, but could easily pass for 40!) so I tried Christian Mingle and Match.com. I'm SO glad that you have this site to WARN people against joining. I hope that I can add to your discussion in a helpful way.

I was on Match about 6 months. I dated 2 persons and they've been looking for serious relationships and serious about it. Although I agree with other people's comments, you never know and you need to be careful and be smart who you're really actually talking to because during that time I have received fake profiles too. Also some people are just there for fun, player and want to use Match for only sexually relationship. At first, they act like he gives you respect and likes you and is interested in you but after a month, you see his real face, so if you're looking for serious, long and respectful relationships, just be careful and be smart who you're dating with. Match.com could be useful but a lot of scam artists and users there too. So if you meet with someone, try to get to know him really good and make sure he is serious with you and showing his respect to you before you start dating with him.

DOES ANYONE FROM CONSUMER AFFAIRS ACTUALLY READ THESE? WHAT AUTHORITY DO THEY HAVE TO RESOLVE THESE ISSUES? I sent the following email to the Minnesota Department of Commerce:

Crappy experience. Signed up on the site, spent half an evening filling in account info, looking for appropriate pics to upload etc, paid for a 3 month subscription plan straight up ($70) - only to find out in the morning that my account had been blocked. I reached out to customer service, who told me that it would be best for the Match.com community to eliminate my profile - and they referred me to the terms of use, so I would work out myself what I had done wrong.

I signed up for a free trial of Match.com, and after the first two days really knew the site and service was not for me. I was being contacted by men old enough to be my grandfather or by men in Sweden and other foreign countries. I went online and accessed my account the evening before I'd been advised my free trial would expire in order to cancel my subscription. You can imagine my dismay when a message displayed advising me that my membership could not be cancelled as my payment was being processed. I contacted the customer service at Match both over the phone and via the website to try to resolve the situation and neither were willing to help. I've now been refused a refund and advised that my account can and will not be deleted, despite the fact I have removed all photographs and information from my profile and have only used the messaging service to contact Match customer services.

Sure, I encountered some fake profiles, but they're pretty easy to identify and are infrequent (I think generally used in areas where a lot of people aren't using Match.com). It was really easy to meet people and go on dates, but it was impossible to find someone worth going on a second date with. After 9 months, I tweaked my criteria by adding a year to the maximum age and voila, Mr. 97% match was there. The 3% off 100% comes from me looking for someone younger and him looking for someone a bit older. We're 10 years apart and went months without seeing each other on Match.com because of the age we were searching for. We are together, have purchased a home, and have plans of marriage. He is absolutely PERFECT for me, although the path to find him was pretty rough.

Match.com cancelled my account after just a few hours after I signed up and paid with no refund. They stole my money. They said a background check came up with information that violated their guidelines. This is an error and wrong. I never authorized a background check. Violation of my rights.

I echo the comments of other writers on this site. I joined, got attention from members who clearly didn't really exist, tried to cancel and get a refund, and discovered that Match.com NEVER gives refunds if any emails have been sent. Excuse me, but how do you know if the site works if you don't actually use it???? Anyway, I hope people will see these postings before they join, and keep their money in the bank and not in the pockets of the Match.com CEOs.

I signed up for Match.com and then within 6 hours decided this was not the site for me, so I then cancelled my membership. HOWEVER you do not get a refund for signing up to Match.com. Instead, cancelling only stops the automatic renewal. The email I received from Match.com specifically states "Confirmation of Membership Cancellation" NOT cancellation of renewal. This is a scam to get people to sign up and pay lots of money and not be able to cancel the site completely without a refund (even a prorated refund would be OK). I contacted Match.com via phone and was told that I would not get a refund, because I replied to a wink. Just one contact on Match.com with another member eliminates any refund through Match.com. DON'T USE THIS SITE!

I was paying member on Match.com. First of all they are overpriced and they changed all the features and now charging for each individual one on top of monthly premium.... I wouldn't mind if I wasn't encountering sex offenders and to be precise I discovered 3 fake profiles in a month. I didn't post the photos because of that and no man wants to reply to profile without photos. I don't know how Match can let so many offenders online. It is very scary for any woman out there. I asked Match to just confirm if those were fake or worse, etc. but they denied it. "Privacy" they say.. And I ask what privacy????? Those are fake profiles so nobody's privacy is intruded!!!!!!

I have only been signed up with Match for approximately 2 weeks. In that time I have had numerous winks, likes and a few e-mails. 90% of these appear to be scammers. I have a test message from someone written in another language entirely. He goes back and forth from that to English, and will not talk on the phone. Only text.

Match gives users the ability to select search criteria for the automatic daily matches sent to each user. For the last 6 weeks of my 3 month membership I received approx 25% of matches with no photo even though I selected PHOTOS ONLY. In addition, in my geographical area (a major metropolitan area) there were not enough new recruits. The same faces keep turning up (or they move over from OurTime) and I kept my selection criteria relatively open.

There is a photo of me under a username that I have no idea where it came from and I can't remove it. Also I have tried and tried to delete my profile to no avail. Also they continue to use my photo and profile even though I am no longer a member and I can't delete any of this. Match.com SUCKS!!

I signed up for a ONE month subscription at $35.66 but they kept charging me for 4 more months until I caught it and would not refund my money. I signed up for a one month subscription at $35.66 on 3/31/13 and canceled it online within 30 days (in late April). Yesterday, I received an email about potential matches. I had not used the system in month because I thought the membership was canceled both click to see the matches and discovered that Match had still been charging my account for 4 additional months. I called to asked for a refund but they said that they can't refund me because my contract ended with each month passing, where they could normally give me a refund if the contract was ongoing. That excuse is silly... because it's THEIR process to auto renew and they should be able to handle errors like this. They owe me $35.99 times 4 = $167.96! I want my money back!

Within days of joining, I got faves from women who are out of state only (scam) and a psychotic member in OC. I am getting my $ back.

I am ruined from meeting any man on the site after meeting profile minymo who uses the site to date women to try perverted sex. He is very nice first couple dates, then it hits. Have talked to several he dated in Basin, Greybull, Worland where he lives and some in Montana he moved down here. His pictures are over 15 years old. He goes on to meet women after women then tries to get you to do threesomes and rectal sex and much more. Women who are like me just wanting to meet your life's match, beware!!! People like this ruin it for all. I reported it to Match but the man continues on the site for hours nightly seeking his next victim!!! They will delete me for the complaint.

As other reviewers have noted, many of the profiles seem suspiciously fake -- I get winks from many people with amazingly attractive photos (I am only about average) with no profiles written, who seem to disappear and reappear. Waste of time. Also, yesterday I received an email from Match stating they were cancelling my account (but will not issue a refund for the unused portion) as, they claimed "you have been using the site to send advertising messages." In fact I had nothing of the sort. I had not sent any messages; but what I had done was wrote on my profile that people should consider donating to the Red Cross, Save the Children or the UN to help with the crisis in which now over 1 million Syrian kids have become refugees.

As I searched the site, and read profiles, I found that different men had word for word the same descriptive profiles. I also found pictures of men who would be on the site one day under one name, account no longer available the next day and then back on within a day under a new name. I decided to do a test. I intentionally winked at all the men I thought were extremely hot, model type just to see what would happen. All the men winked back within a day. Ok, I consider myself an attractive woman, but certainly not a model type and not the type men drool over. To have all the men respond certainly raised my suspicions.

I simply wanted to unsubscribe and get my money back. After trying online via email for the request, it stated that in 24hrs I would be contacted. Nothing. The next day I tried finding a phone number and tried them, it was after hours. Today I call, the customer service rep first told me that any refund was to be done within 24hrs. I explained the process of sending an email and was never replied to. The rep then tried to give me a 25% discount and I stated I just wanted my refund. She asked if I could hold and discuss with her supervisor. She then comes on the line stating that I could not get a refund. I asked to speak to her supervisor and after a short wait Jose came on the line and stated that there were no refunds. How can any company not give refunds? I truly am upset and stressed over this. This is not right and consumers should not have to go to extra lengths for something that should be so simple. I have contacted the Better Business Bureau and logged a complaint and hope to talk with an attorney as well.

I am livid that I'm now stuck with a 12 month subscription. When I joined at midnight around August 10th, I had no idea I would be paying for a 12 month bundled subscription and I had no idea that NO CHANGES to the plan would be allowed. Match employees claim people are warned about this, but the warning is inserted on the billing page where credit card information is entered. Since I missed this warning it must have been deliberately embedded in language regarding privacy for credit card payments and in super fine print since I have never made this mistake with other online dating services. Additionally, I'm a lawyer so I do read warnings when it's CLEARLY PROVIDED.

I signed up and paid for a 3 month membership. This site was NOT at all what they make it out to be. After 3 months I was more than done with using it. But then I got my credit card bill and had been charged for another 3 months. I did not get an email telling me they were charging me again. I called and they told me tough. I had to call them and tell them NOT to renew. I told them, "I never told you to charge me again!" They didn't care, said I could not have my money back. This site is a SCAM and it's NOT worth the money, and stress! Trust me, do not use this site!

This does not make sense to me, your company insists on keeping the money for a 6 month membership when a customer used one day of your services. Really! I'm not overly bothered by your "policy," it's your greed that truly astounds and disappoints me as an American. Mere Greed to keep 6 months of someone's hard earned money for using your service one day. Really!! This is an unfair labor practice, you know it, I know it, and anyone of a reasonable amount of intelligence know it. This company should consider good customer service procedures by prorating the membership cost based on usage. I don't believe your business will suffer much with these types of losses. I have partitioned the BBB to look into this company's work practices and ethics. You will be hearing from them. Additionally, I have solicited my local representative to review this company's business practices and ethics, you will be hearing from them. Greed, mere greed. Live simply, love generously, care deeply, speak kindly, then leave the rest to God.

I have unsubscribed from Match.com on numerous occasions and have even written them an e-mail asking to please stop sending me any messages. This has been going on for months and is really disturbing. I have a romantic partner and he didn't believe me when I said that I had unsubscribed. How do I get them to stop? Hopefully you can help me. Thanks!

I created a profile on Match.com but didn't buy a membership right away. After a week my email was bombarded with what appeared to be other member's interest in my profile winks, emails, added to favorites, etc. This happened on a daily basis. Of course they have it setup where you can't even see who was interested until you purchased a membership. I figured since there was so much interest I would get the 3 month membership. Well, after they took my money, I logged in and found only 1 email was sent to me and one wink. Strange that I was sent notifications daily with several interests and my inbox only had on message. Obviously this is a scam to get people to pay for a membership.

My story is a lot like the others here. In Dec 2012 I signed up for 6 months. I followed everything required to qualify for their guarantee - sent more than enough emails, kept my profile active and always had a photo up. Much to my surprise, they charged me for another 6 months in June. When I called, they claimed I did not qualify because I did not answer a final question. I never saw this question on the site or in email. Furthermore, this question is not mentioned as a requirement to get this guarantee. They refused to credit my card because more than 30 days had passed. I plan to take them to small claims court to recover BOTH charges.

Cancelled within 5 min. They said 17.00 a month took 107.00 out of my account. Asked them to please refund. They said no way.

I had a free account on Match and tried to actually transfer the amount of money for a 1-year subscription into their account, using a card with that exact amount, but they asked for another with more money on it. I am a teacher from Romania, looking for a serious partner, and I don't need anyone's money. However, during the free trial period, I was accused by members of having a fake account, with fake pics. :-) Some are just weird on Match. Can you please recommend a more reliable dating site? Thank you.

How to handle unwanted charges: Match is notorious for unconfirmed charges on credit cards. First, cancel a credit card. Then go to your account info on match.com and change your credit card info to the canceled card. That will stop them!

I joined Match.com. I didn't meet anyone. I then figured I'd try it again some months later after my subscription expired. I tried again. They kept sending people to me on my old account name, but not on my new account name. When I tried to contact these people I was told that I couldn't because I wasn't paid under the old name anymore. Yet the new name wasn't getting any people responding. They said I would have to pay for the old name if I wanted to get the responses.

I took advantage of their 6 free months offer and was a member for a full year. I set up a nice profile and sent out hundreds of thoughtful, individually tailored emails. I never meet anyone. I don't mean I never met anyone "special" - I never met a single woman face-to-face. There are several factors you should consider before paying Match.com any money: 1) Men greatly outnumber women, so if you're a man your odds are low. 2) Anyone can set up a profile on Match.com without actually joining, but they can't send or receive messages until they pay and join. As a member you can't tell if a profile your viewing is a member or not, so you don't know if your messages are even being received. 3) Match.com is full of scam profiles. Most of the few email responses I got were in broken English from supposed women in Russia or Afghanistan or South America, even though their profiles said they lived near me. They always asked for money by the second or third email.

Barnum had it right.... "There's a sucker born every minute." Well, I'm a sucker. I bought their stupid TV ad and signed up for Match.com and have been a member for about 3 plus months. Let me tell you the REALITY of Match.com. The reality is that there are a TON more men on Match.com than women (STRIKE ONE). Net result? Almost ZERO replies to over one hundred emails sent. I've probably received 2 replies for over one hundred emails sent. On a DAILY basis, I have to exclude anywhere from 3 to 5 FAKE PROFILES - YES, DAILY (STRIKE TWO). Match.com does NOTHING to protect its members from the bazillions of fake profiles created daily - I'll even send an email to these fake profiles CUSSING THEM OUT, and guess what?

My credit card was automatically charged at the end of my six-month subscription. No notification was ever sent to me about my account being automatically charged and I did not want to continue with this site. It is a complete waste of time. Now I've been trying to sort out a refund for over a week, with no satisfactory resolution whatsoever. Know what you are in for when you join. They expect you to figure all this out before your subscription ends or you'll be stuck...

I enjoyed meeting new people and faithfully completed all requirements for the 6-month guarantee except for the "fine print" of answering a question during the last 7 days of the 6-month period. This requirement is not stated on the 6-month guarantee page. The customer service representative told me to go to "Help" and type 6-month guarantee and then you will find it "clear as day." But, who would go look up the fine print telling me to be available at my computer the last 7 days of the 6 months. I was on vacation during that week and although I have all Match messages forwarded to my phone... they informed me that the question is not forwarded as correspondence to my phone... So needless to say, I missed answering that one question and was automatically renewed. I did not find out about it until my credit card statement came in. I called Match, but now I was past the 30 days (by 4 days) and they wouldn't credit me. All they did was offer me another month free after I continue for the next 6 months. They stated that they would not automatically renew my account. So, I asked for this all to be stated in an email and sent to me, so that I have written documentation of the new agreement. I wish everyone else a better time with the "fine print" of Match.com.

I cancelled my account on line with Match.com in late November 2012 and received confirmation from them that my acct would be cancelled at the end of svc period that I had already paid for. Today (7/16/13) I find that on 3 separate dates 1/14, 4/16 & 7/16 I have been charged $71.97. Since canceling my Match acct last year, I also cancelled the Yahoo acct associated with the service. I called Match.com today and they said that I never cancelled the acct, etc. I am furious.... After hanging up with Match customer service I attempted to log into the acct I have been unknowingly paying for and it says no username match or password issue. Really??? These people are horrible and a rip off..