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Facebook is a global social network launched in 2004 that integrates advertising and business tools for user engagement. The platform enables users to connect, share content and communicate through various features like messaging, photo sharing and groups.
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Reviewed Dec. 22, 2018
FB told me I could not post links to 2 articles by an award winning Canadian journalist, from a well known mainstream Canadian news site. They told me the links to these articles 'violated' their terms of service. Crazy... There was even a FB share button on the articles but when you try to share from there they tell you content is blocked because people on FB have complained it is abusive. ARE YOU kidding??? A few people complaining about a journalist's mainstream article can get it blocked from sharing??? One of the articles by journalist Roy Green of Global News in Canada is "Roy Green: Waterboarding is illegal, yet chronic pain is tolerated". This is blocked by FB as being abusive content.
And then...when I post a complaint on my FB page about their dictatorship...they close my FB account. Seriously...this is beyond suppression of free speech when they are censoring mainstream journalists' news articles and then closing your FB page when you complain. Somebody needs to start holding FB accountable for their tyranny over billions of FB users. I have a lot more to say about how they close FB accounts at will with no explanation and this mobile device. I do not even have a mobile device. So every time they ask me for a mobile number my FB is done because I don't have one and there is nothing more I can do.
Reviewed Dec. 22, 2018
Facebook have locked me out of two accounts without providing either adequate justification or allowing me recourse to any action to retrieve my account information and delete the account. I am quite certain the lock-out is politically motivated due to my critical stance on Israel and Zionism. None of my posts were actually mentioned and no formal complaint has been made make specific allegations. Before the lock-out I was attacked vehemently by a UK charity called the "Campaign Against Anti-Semitism" who accused me of being antisemitic. I am Jewish and I do not believe any such accusations would stand up in a court of law. Therefore, Facebook are applying arbitrary standards in locking me out.
Reviewed Dec. 22, 2018
Alas last 2 days ago I have a message saying that it violated their terms that promote hate speech but I post nothing hatred on my group what I assume done by other poster(s) suspecting political discussion. I always respect freedom of speech. Too bad sometimes assumed as hatred to community by Facebook. They never warning or give chance. This is public concerns. Most of them didn't get it back. I have spent a lot efforts and time to build group eventuality get vanish just one button from Facebook and accusation remain mystery. For years, Facebook actually know appeal form is not working, but they never bother it.
Reviewed Dec. 19, 2018
Locked account after I was given sim card with spyware. I factory reset my phone and was locked out. It has been 3 days. I've verified through email and sent 3 verification photos with codes. Still nothing.
Reviewed Dec. 13, 2018
Facebook has clearly bullying people who done nothing wrong. No posting, no commenting much... They let pedophiles, racist and fascists to post whatever they want, and just block people who done nothing wrong! When asked them to show why exactly they are blocking you for, they ignore you, and give you no info. Obviously because there is none, and they just picked you out of many users, and decided to bully you, just because they think they can... This is very sad, as more and more people are getting annoyed with this kind of their behaviors. Social media should be safe and pleasant experience for everyone, rather than get constantly bullied, where they say their community standards is against bullying, child molesting, pedophiles and fascist... They are the fascists themselves!
Reviewed Dec. 10, 2018
I have been with Facebook for 12 years and I have been using it in business for 10. I have created almost 20 separate pages that I use for various books that I write. I am an historian and write books on history... mainly pirates and Maritime subjects. All of the ads that I use on Facebook are mainly designed to target my blog site and the articles that I write.
A month ago Facebook charge me for the balance in my account and then deleted my business account. When I went through procedure debating this, I was asked to provide a picture of my driver's license to prove my identity. I've never heard back from them. One of the messages in the very brief correspondence was that they did not support my business method. Again I am an historian and wasn't really trying to do business per se, just get people to look at what I write. They have also put flags on all the payment methods that I used and I am unable to a put them on any other account. I feel like I have been beaten up by a bunch of bullies whole took my lunch money and left me naked in the hallway! I guess because they feel like since we don't actually pay for them money for the accounts, they can basically do whatever they want. Still they made money from my ads! What kind of business doesn't want money!!?
Reviewed Dec. 9, 2018
FB deleted my account. They claimed it was reported as being fake. No matter what I sent for proof they did not let me back in. They Used facial recognition to do it, after I opened a new legitimate acct. I did not give them permission to use facial recognition.
Reviewed Dec. 9, 2018
If for any reason you closed your account and tried to create a new one later, Facebook will lock you forever, and also never sent me the backup downloaded profile and never responded to the form submitted. They are very discriminative.
Reviewed Dec. 9, 2018
Facebook keeps locking me out. They let me back in today then locked me out again. I made up a new account and 10 minutes later I'm locked out of that one. No explanation. The only reason I keep going back is because most support groups are on Facebook these days.
Reviewed Dec. 4, 2018
I have been restricted, banned & blocked by Facebook for sharing & posting motivational, inspirational& spiritual memes & posts to the humanitarian groups & pages I am following & a member of ??? This has happened to me several times & my objections & complaints always fall on deaf ears???!!! According to Facebook it goes against their community standards??
I'm constantly being flooded & bombarded by ads promoting ** enlargement, erectile supplements, solutions & therapies as well as people recommendations with profiles displaying ** & drawings/caricatures??? AND YET!, I'm being targeted, restricted, banned & blocked from aiming to spread hope, inspiration, motivation, kindness & compassion to all human beings??? I strongly feel that this is the highest form of hypocrisy, double standardized discrimination & harassment on the social media platform ever!! How can a corporation such as Facebook behave in such a dictatorship, controlling & abusive manner towards its millions of users & members around the world?? It's appalling, despicably disgusting & abhorrent!! Shameful & undignified in every sense means!!!
Reviewed Nov. 24, 2018
Facebook disabled my account for posting an article you can Google proving the original commenter was a woman abuser via a local news source. There was no profanity just the link and me saying the op was a stand up guy sarcastically. Said dude even threatened me in my inbox for posting the article and presumed to post my entire address on the internet.
I in turn posted just his street number with street blacked out. Op reported me but also blocked me first so I was unable to block and report his behavior. Here we are 3 months after the fact and I can no longer post on my account even though I didn't break any of FB community standards. This is appalling. I have seen and reported people for threats (promoting assassination) on FB and FB chose to allow them to remain. However I post an article proving a man has beaten a woman and FB chooses to ban me and doesn't allow me to defend myself.
Reviewed Nov. 22, 2018
Last week (this is November 2018) I opened a new account with my real name, verified email and phone number. The same day, it blocked me without warning despite no known violation of the terms of service and demanded a selfie, which I uploaded immediately. Attempts to log in were futile for the next day, so I went to the appeal page and like a good sheep uploaded a scan of my government ID. No contact, and unable to log in. Next day, attempting to log in shows my account was DISABLED.
Opened a new account under my other email, followed all the rules, no content whatsoever except a profile pic and cover pic - and just a few hours later, another block and demand for a selfie, dutifully uploaded. If it's disabled again - that will be THE last time I ever attempt to use FB in my life. What on earth are they thinking, demanding images of peoples' ID after blocking them for no reason and without warning? What exactly are they up to, and how can they think they'll get away with it given what they've been through with the Senate hearings? Appalling, bizarre, downright creepy behavior from some very twisted people!
Reviewed Nov. 21, 2018
Facebook suddenly disabled my account without any reason given after I made a complaint which Facebook unpublished a page which I just opened. I did NOT violate any rule. I did NOT receive any warning. The appeal button of the page is broken. You clicked on it but it redirected you to the home page. Facebook acts like an autocrat.
Reviewed Nov. 15, 2018
Facebook should not disable account especially the people who decide that are outside the USA. They also collect ID so they can sell them and they make more money. Then when they are caught they claim that they were hacked. The company should be shut down.
Reviewed Nov. 15, 2018
We have been using FB for many years now. While browsing our page few days ago we received a request from FB to upload a full face photo showing our eyes. We complied. A few minutes later we was ask to provide a phone number which we did and received a text code to re-login. When we try logging in we keep receiving this message. “You Can't Use Facebook Right Now. We're reviewing the photo you sent us. We're always looking out for your security, so until then you won't be able to use Facebook”. This has been going for almost a week now denying us access to our page.
While FB is denying us access to log in for unscrupulous reasons Facebook continues to spam our inbox and there is no way to unsubscribe from such unwanted e-mails because we are unable to Log in. This is a classic case of Facebook deceptively enticing people to give up their personal information, once it’s collected into their database, Facebook proceeds to abuses its discretion by deny the same persons it has conned from using their site. As Facebook has been hit hard and restricted by the European Union for its various scams, I think there is case to be made nationwide in US District Court up the US Court of Appeals level that Facebook is intentionally engaging in Unfair or Deceptive business Acts or Practices against US Citizens.
Reviewed Nov. 15, 2018
I have been got cheated from FB Marketplace. She had taken my order through FB on WhatsApp and didn't provide me products and also take all products money in advance as saying prepayments and didn't provide me any product. She had taken 6500 rs. Now you say what do I do. I have all proofs and chat of WhatsApp which she had chat. Her name is Kausha ** from Bhavnagar and she has also blocked me from WhatsApp. Also she sells now. Also pls report her. She had blocked me that's why I can't. Also I want my money back so pls report her. Kausha ** is her FB profile name. She lives in Bhavnagar in Pooja Flats Wakhavadi which is too far from me so do solve this and I want my money back. She is ** ** bloody seller!
Reviewed Nov. 14, 2018
I have been a loyal FB business user for three years and built nearly 10,000 followers on my business page and more than 2,000 on my personal page for FB to generate advertising revenue from. I use all of their major competitors and more and more than two months ago changed my page name with all of them easily including the search engines as well. When I needed support I even got it from humans.
I requested the name change more than two months ago with FB and the lead time is supposed to be 3-4 days. The change is perfectly within their guidelines but nothing happened, I regularly reported it and got nothing but automated responses thanking me for my feedback or apologizing for technical issues. After about a week and a half, I started reporting it every day, and submitting my complaint to their community every four days. I have only had two responses and the best I got was advice to report the problem, even though I clearly explained I was reporting it every day.
After another couple of weeks I realized it was pointless complaining to them, so now in addition to all that every four days I share my experience on external sites. If anyone else out there is experiencing the same or similar things, you are not alone. FB is getting enough bad PR right now but ignoring us. If we join forces maybe they will listen, even if it is just responding to my comment here. Best from a baffled and disgusted FB user, putting it politely.
Reviewed Nov. 4, 2018
One foreign person who was unknown to me, reported me to FB that I seemed to be bullying him in a general group panel over USA politics. I replied him in a comment along with many other folks, “You are too dumb, and should be staying outta USA politics..." (Nothing else, no profanity words.) Poof. I got suspended over this... for 30 days!! FB even threatened me if it’s next time, will be banned from FB forever... Baffled, isn’t it!?
Reviewed Nov. 3, 2018
I set up a new account a few days ago and every time I go back to it, Facebook blocks me out until I offer them more personal data. They are holding the site hostage to get more private info off of me. Second: They required a photo of my face. This took several tries and several photos. Specifically, they want a passport style photo so they can scan a biometrics ID of my face. Then they held me out of the site for two days until they could verify. The next day I went back to the site and they blocked me out again on the same photo request. I resent the photo they approved before, but now they no longer accept it. The same thing happened when I tried to connect through Instagram. At this rate of non-access, Facebook is unusable.
Reviewed Nov. 2, 2018
Many times my posts are deleted for violating their standards. Last one was just saying I'm offended as a ** person by all the ** shaming, etc... No threats, no inflammatory words... But I've reported many that out and out call for killing law enforcement and it always comes back that it doesn't violate their community standards!!! It's time they face charges and fines for this.
Reviewed Oct. 27, 2018
I made a few mistakes on my password or setting up my e-mail account on Facebook, and it has been a nightmare of frustration since. I have advice for any who experience such difficulty, and that is to never create a new password or a new e-mail address- because then things only become worse. Thinking I could simply create a new e-mail account with new password has led me to being blocked by every other site I have since tried to log into. Every site says that my new-and old- e-mail is non-existent. They say I have no identity, and that I am under security watch. I have wrote Facebook a dozen times- but they do not care. They do not even have the respect or courtesy to respond in a way that resolves this issue. So I will call the Better Business Bureau and explain what has happened, and see what transpires after that. I only wish Facebook cared enough to talk to me like a real person would. But they could care less.
Reviewed Oct. 26, 2018
Today F/B suspended me for 30 days. I wrote on F/B - CNN post and said: "You mean "Feminists" who are basically female Marxist Communists who only support Communists to run the Gov't who would take away our freedom and choices? They are dumb women in my opinion." F/B said this was "Hate Speech". 30 day suspension. They basically proved what I said was true by shutting down my free speech for a month! WOW, little ole me is such a "Threat"... Lol.
Reviewed Oct. 8, 2018
I just created a Facebook account today for the first time ever. Facebook disable my account twice, in less than 1 hour. I have not done anything but add some family pictures and search for other family two other family members so that I can add them as friends. Facebook's reason for disabling my account was to review my picture and to protect my security. Frustrating me is not protecting my security or helping me in any way. This is my first experience with Facebook and it is terrible. I do not regret staying away from this website since it was created at all. I wish I did not create the account and am seriously thinking about deleting the account permanently. I am not a patient person and can't deal with pointless roadblocks. I was excited to create the account today but I currently hate Facebook.
Reviewed Oct. 5, 2018
On September the 27th 2018 my account was disabled for Facebook and Instagram. I don't post political/hate/spam. I post once in a while random things that are positive or things that make you think. I send happy birthday messages on people's timelines when possible. When not I’ll shoot them a message and say it to them. I don't go and mass add people I don't know. I only add people I know. I was put in charge of a group because no one else wanted it, it has around 3700 people in it. The only time I send any of them messages is if they are violating the rules of the group and I usually send a you are violating this rule. Please don't do it again or you'll be removed from the group and I provide the rule they are breaking and that's usually the last I hear from that person.
For Facebook when I appealed they gave me the generic, “Sorry you are ineligible to have your account back and for security reasons we can't tell you why your account has been disabled.” Facebook owns Instagram. When they disabled my Facebook they also disabled my Instagram and said I violated the Terms of Use. I reached out to the Instagram side of the company and got nothing back from them about my account. So I sent out another request that all my data be given to me and then removed from their systems both Instagram and Facebook since they terminated my use of their services. I no longer consented to them profiting off my data. I've heard nothing back from them and I feel like I’m gonna have to take legal actions against them to get my data back.
Reviewed Sept. 30, 2018
Have been a member of Facebook for yrs, suddenly got a notice when trying to log in that my privileges have been suspended for 24 hours, for what reason I don't know, there is no way to contact them to dispute reasoning, dont even know when suspension started or will end! This is so very wrong, be well advised people. This is a horrible way to treat people. I am a disabled senior and counted on FB for some way to communicate with outside world. Sad the way they treat people, no respect.
Reviewed Sept. 27, 2018
I have my profile as private as Facebook will allow. My friends list is set to "only me" and the only people who can search me add me are "friends of friends." Last night I got 15 spam friend requests from people in Indonesia, India, Pakistan, Ohio, New York, Nevada, and other random places. There must be a website somewhere that compiles random profiles and sends them out for friend requests without the user's consent. I have exactly 9 people on my list. I don't need thousands of people reading my feed. Facebook doesn't care.
Reviewed Sept. 14, 2018
This is a bias organization. I get booted off for trying to do what is right by stopping someone who was bullying others with his comments about them being "DUMMIES" "Snowflakes" and calling people "FOOLS" But instead of reading the whole piece of the comments, YOU automatically boot me off. Why? Because I mentioned GOD or the Bible? Because I said creep?
Because here is the whole comment I made to him, "Eric ** then quit being an insulting dummy. Who are you to call others out for grammar? No better than anyone else... You can't be kind NO one taught you how to act like a HUMAN... Calling people FOOLS gets you a ONE way ticket into Hell did you know that? Read a bible once in a while it may teach you some well needed manners and ETIQUETTE. Not that you know what that is either. By the way if you want to know what a true snowflake looks like go look in a mirror CREEP."
That's nothing compared to everything he had done to so many people that day. He went from post to post calling others names after names but NO One in your organization looked at all the evidence now did they? YOU are to blame here for NOT looking at the evidence before you judged. Call it what you want but there are many more worse things people say what I did and calling people **, **, and telling people they are snowflakes and ** etc should be more for you to worry over than my kind of comment.
People show **, and ** and guns, knives all on FB. They talk about kicking people's butts etc. I have reported some of these issues only to be told it does not go against FB. Really? So it's ok for all to pull their pants down and show all their ** on FB because you won't care. Then why is it that half of the USA laws DO care? Did you know that just pulling your pants down to take a leak will get you thrown in jail in most states and in some it will get you on the SEX offender list. But it's ok to do it on FB. Really then you care nothing about the laws of the USA states do you? FB doesn't even follow their own rules. It's a BIAS organization to say the least. They pick and choose who can say and do what. NO one gets treated the same of fairly.
Reviewed Sept. 11, 2018
Facebook Acct. disabled TWICE for NO reason - After researching Facebook who currently has 2.3 billion users worldwide, I write to you. I’m not selling human beings, Taliban recruiting nor using hate speech but my account was disabled. I simply opened a new account and that was just disabled an hour ago! I’m simply selling items inherited as an income source after being laid off. There is NO customer support, despite the billions made by FB. FB seemingly doesn’t have the money to hire live customer service reps nor even an online chat system. In the meantime, they're a monopoly that sadly runs people’s lives.
I say this because I live far from family & having one’s account disabled compromises a vital source of communication w/ family but also w/ my community that has a page in order to communicate w/ residents' issues, warnings, etc. Here’s what’s infuriating, I visited a “forum” w/ the same numerous complaints to get some guidance. There were numerous numbers listed & being desperate to remedy the situation, the numbers were contacted only to find that they are a scam outside of the U.S. Now here’s what's truly unbelievable & disconcerting is when going in to make a comment, the “disabled user” (me) is unable because the forum IS ACTUALLY UNDER THE "FACEBOOK UMBRELLA”!
My account was disabled, yet these scammers have accounts, seemingly ignored by Facebook. I was told that FB is very aware of these scammers outside the U.S. How could they not? These people are on an actual FB page!! After speaking w/ an attorney, they said that this could very well be a Homeland Security issue. After comparing my items to their policies, it was determined that there hadn’t been ONE violation & perhaps a class action lawsuit should be attempted. I’ve not found ONE attorney that’s willing to take on FB. FB has had its share of problems & is wading into dangerous territory when they randomly pick accounts to disable. I know you receive zillions of letters & comments but it would be unconscionable to not report these international scams that are going on under their very noses! I thank you & I so hope this message gets to you sir!
Reviewed Aug. 31, 2018
My account had suspicious activity and had been and still is locked. I have tried every recovery method but all I get at the end of each is an error: "Sorry, something went wrong. We're working on getting this fixed as soon as we can." Considering this company has all of my personal information and sells it for a profit they could at the very least reach out to me via email or call me. Nope. No way to actually contact Facebook at all. I have had to create more than 50 NEW passwords in the past 48 hours just because my recovery is looping. How is anyone supposed to get their account back if all they get is errors?
Reviewed Aug. 26, 2018
I am looking to buy a truck. I found some for sale on Marketplace. When I ask where is the vehicle located I got, "I'm in another state and I will have vehicle shipped. I am in the military and I am about to go overseas." I found several like that.
Reviewed Aug. 23, 2018
I was setting up a new FB account and I put two pics of myself on the account. I changed my profile pic and suddenly got kicked out for NO REASON. All I did was change my profile pic. Now it's asking me to send a photo of myself to them to have reviewed. It's been over 15 mins and still no feedback. I'm very concerned with what Facebook is doing to my pics... It's an invasion of privacy. What are the staff doing... ogling people's pics? Get real. People shouldn't need to have their profile pics 'reviewed' just for changing it once during set up. Very pathetic and therefore their violation of privacy of people's personal photos needs to be reviewed. I don't need a dirty FB perv ogling my pics thanks.
Reviewed Aug. 22, 2018
Facebook has blocking me, again, for another 30 days. This is very unfair, and a strict violation of my Freedom of Speech and Freedom of Religion. I do not threaten or hurt anyone. I am NOT scamming or trolling or hacking. No posting nudity or threats. I need my Facebook Account Active NOW...!!!
Reviewed Aug. 12, 2018
My FB acct was hacked 5 days ago by a scam group called the Bitcoin Trading Community. First, they posed as my friend and got me to invest money because I didn't know my friend's acct was hacked and then after I stupidly sent money in, they closed my fb account down, blocked me and are not using my account to promote their scam trading group. They are pretending to be me and now going after my friends. It has been impossible to contact Facebook. I set up another acct with a different name to write up the problem and then they shut that account down, asked me for a photo of me, which I sent, and then said it was in review?? I also wrote to them by email and no response. I heard it can take up to one month for them to respond, but meantime, they have ripped off others --- I find it crazy that there is not a way to easily contact Facebook and prove my identity. I'm not sure what next steps to take.
Reviewed Aug. 9, 2018
Hello: I asked Facebook for help THREE times in the past ten days, to NO avail. For the past 10 days, I've NOT been receiving my friend's posts, and my "PROFILE" page will NOT load. Someone has been messing up with my Facebook page and it's NOT me. Instead of helping, all I've been getting from Facebook is: "Thank you for your feedback"??? :-(
Reviewed Aug. 4, 2018
I purchased a faulty product through Facebook marketplace. I went to their policy page to see what I could do to get satisfaction. Facebook policy page states: "To return a Product: (i) you will need to initiate the return through the Facebook return mechanism." It does not explain what the "return mechanism" is, how to find it on Facebook, or whom to contact to help you find it. Apparently, Facebook has no customer service number OR email address.
In addition, Facebook's policy page states that Facebook's policy page states that "If you and the Merchant are unable to resolve the dispute after a reasonable period of time (which in any event will not exceed 10 business days), either you or the Merchant may escalate the dispute to Facebook for informal mediation. " But, yet again, there is no explanation anywhere on Facebook that explains HOW to escalate a dispute to Facebook customer service for mediation, OR any customer service phone number or email addresses to help you locate someone who can find that information for you. Facebook Marketplace claims to facilitate returns of faulty merchandise and to mediate disputes between sellers and buyers, but clearly they are not interested in doing either. Everyone, stay AWAY from Facebook marketplace.
Reviewed Aug. 3, 2018
It has been the most horrible experience for me. Drama, drama and drama on there and you report pages and groups and people. Whoever is working behind the reporting is not doing their job and they need to get fired. All my harassment and stalking started in 2010 on there. My husband and my friends they know who starts it and they come in and defend me. There is a page about my son's school shooting that has been reported and they will not take it down. Needs removed.
Reviewed July 21, 2018
Opened a msg from someone else and FB blocked me. Was told to send a pic of myself holding numbers they provided and I did. Weeks later I am still not able to log in. Had FB 9 years and will be done instead of making new one. The process should not be this hard and they should have a department to contact someone considering it's a billion dollar business! Sucks. There's goes years of memories and pictures!
Reviewed July 19, 2018
Me and my family have been getting threatening and harassed for over a year now and Facebook won't do anything about it. They keep saying is block her and she keeps on making more fake profiles just to harass us. The police department won't do anything about it so we all have deleted our Facebook and I will never use it ever again.
Reviewed July 18, 2018
I've had dozens of issues with Slotomania on Facebook and have spent hundreds of dollars over the years buying their coins in order to play just to have their slots rob me of winnings only to be told that it was due to my Browser, that their log says I was paid when I wasn't or I must be using an old PC and/or have a slow internet connection (I run Quad I7's at 3.4 GH, 16M of ram, with a Nvidia GeForce GTX 760 with 4GB of VRAM on a 100GBPS broadband internet connection). When Slotomania does decide to "benevolently give back coins" all I've ever seen is 1% or less of my losses. But this last issue takes the cake! I joined one of their challenges a "Quest" where you have to play a gauntlet of difficult slots in order to get through and win a large prize at the end. I did and I did quite well then I moved on.
Within an hour I hit 2 major Jackpots and racked up coins totaling over 107 BILLION coins. After which, without any interaction from me, my bet kept changing to 900 MILLION. No I did not hit the MAX Bet key and in fact I changed and lowered my bet back to 25,000 a couple of times only to have it change back to the 900 MILLION coin bet again, which BTW is the MAX BET allowed and the normal warning screen that should have come up did not. I reported the issue to Customer Service on 7/5/18 and have yet to get a response or my coins back. I'm waiting for one of their canned answers, IE. it's my Browser. Well we all know that browsers don't do that sort of thing.
They might screw up in other ways but they sure as heck aren't going to change your bet all by themselves and my account hasn't been hijacked unless Slotomania did it as if you have that many coins you're not going to be buying any for some time to come. Fact is their FAN Page is always full of complaints and the first thing you hear from them when you open a ticket is that they have so many that it may take some time before they can get to your case, which wouldn't be the case if they'd fix the dang issues. Well I've been cut out of posting on the Fan Page, no reason given so between all of the issues I told them today I wouldn't be back until or unless I got my coins back but I'm not holding my breath because that 107B coins is worth $400.xx in their coin store. Think that may be a reason for them to do that?
Reviewed July 17, 2018
Facebook doesn't investigate anything anymore, they use an algorithm that is very critical about pictures. Also someone can be offended by something that is a joke, for instance a picture of some man's pants and call that sexually suggestive and anything anyone reports as SPAM, one is blocked for a week, even if it wasn't advertising since they don't bother to actually check anything. Terms of service violations for anything is unfair if a human hasn't investigated it. People who are conservative offend liberal people and people who are liberal offend conservative people and both report each other. Facebook blocks people for being reported not because of an actual violation but because someone of opposite opinions calls your post spam or suggestive or offensive, which is an objective thing.
I see people on here reporting that Facebook is unfair to conservatives, which is the opposite, actually. Because Mark Zuckerberg, the owner and founder of Facebook is a delusionally clueless conservative who says things offensive to most people because he was born a rich schmuck who became rich and famous in college because of the app. I have only been given a Facebook block twice 1) because I posted an image that I saved from Facebook that someone else posted and it was reported because some old wuss over sensitive pansy didn't like it and 2) Facebook asked me to pick a nonprofit to start a fundraiser for and then allowed someone I suggested to ask for a donation (which I don't like to do but there isn't anyone else to suggest except your friends). That is a trick which gets people to unfriend you, by the way so DON'T fall into that trap.
Reviewed July 10, 2018
I am sick of Facebook blocking my ability to post reviews. A positive review I left for Thai Navy Seal that received around 33 likes was deleted the next day and my ability to review blocked. Yet they will allow cyberbullying and harassment.
Reviewed June 22, 2018
When attempting to change information on "Page Roles" Facebook requires you to give password, then wants to confirm by sending an email for you to respond to in order for the change to take effect. The problem is that the email they say they sent never arrives. No, it isn't in the Spam folder. It simply never arrives. What the heck is this about! "We’ve sent a confirmation to ** to make sure it’s a valid email address. Your ad account contact info will be updated once you’ve confirmed your email. If you don’t receive this email, check your spam folder."
Reviewed June 1, 2018
I have a hidden app on my phone called FB PUBLICIS and it keeps popping up ads. I've reported this to Facebook support centre but without any luck at all. I do not have suspicious apps on my phone and I've blocked all settings with regards to Google ads or any ads. This is something from Facebook. I cannot uninstall Facebook because it is "glued" to Android driven phones. I can only disable it, but it does not work. These Public ads are driving me insane. I cannot do anything on my phone. It started 3 days ago and it's getting worse by the minute. I also did a software update but still no luck. I feel this is Facebook's responsibility to remove this Publicis app from my Facebook profile. I even backed-up all my data and files and re-installed the software, but no luck at all.
Reviewed May 20, 2018
Facebook doesn't give a crap about this so we're mainly just venting to each other. The only hope is that one day a better service will come along and leave it in the dust. Like many others here, my account, which I've had for 9 years, was disabled without notice or warning, for no reason at all or as it appears at least since Facebook doesn't explain anything. They have no customer service. All of your complaints are handled by computer scripts.
Reviewed May 17, 2018
Just don't put anything you care about on there and maybe you'll be ok? FB threw me off, I sent the required documentation repeatedly and they provide no response, no resolution, and they just don't give a ** about you or your account. In addition to hurting my businesses, I missed my daughter announcing her college, my 10th anniversary and will now miss my 50th birthday. They say they don't "know" me after 8 years on FB, placing ads for my businesses, and running a number of Homeland Security and other pages. It's a horrible, horrible company that we are empowering every single day. You have no recourse, no one to talk to.
Reviewed May 15, 2018
Facebook disabled my whole account without telling me why, without warning. I tried to log in to my account but I couldn't. Facebook disabled the page that I created for my art business, that had over 1,000 likes, that I paid hundreds of dollars to Facebook for likes and other advertising. I sold a lot of art by advertising on my business page.
Reviewed May 14, 2018
Facebook is very liberal and very bias against conservatives. If you post a comment that Facebook does not agree with they will block you from posting for a given length of time and tell you: "Your post was not up to community standards." I feel this is a violation of the 1st amendment of the constitution and suppression of free speech!!! I am extremely disappointed in Facebook and I don't understand how they can continue to get away with this federal violation.
Reviewed May 7, 2018
Facebook's Mark Zuckerberg testified in front of Congress that the social media site does not allow for hate speech. Facebook does indeed does allow hate speech and LEAD DEADWOOD CLASSIFIED AND FREEBIES. Admin was contacted on numerous occasions regarding cyberbullying, electronic harassment, hate speech, and threats of violence that was first initiated by the social media crowd on this site for about a couple days at the end of April 2018. I took screenshots and contacted local law enforcement. I reported this situation to Facebook under the community standards and was advised that comments made did not violate the Community Standards. Yes Zuckerberg, they did in fact go against the community standards. I asked for this group to be banned and I have yet receive a response. Violations go against Title 18, U. S. C. subsection 1992 and this group that posted comments should be banned effectively immediately.
Reviewed April 27, 2018
I just started a business if I hadn't spent only half my day trying to figure out Facebook's lousy create a page system that kept having issues. Then after hours of work and editing I gets locked out my own account and prompt for a cell number to verify. Well how in heck am I to do that when I didn't have one on my account? How stupid and a system be really so I continue to place my cell number and it say ENTER VALID CELLPHONE NUMBER, so I tried a different format because obviously this stupid system doesn't know it's a valid cellphone number. Didn't work.
Tried several other cellphone number belong to my account. None worked. Place a landline number there and now it's stuck on. Stupid trying to send a freaking code to the landline... smh. Now I am furious. No way to solve this problem, so I create another page. Same exact situation all over again. Don't bother with the feedback. I gave 35 feedbacks and no one contact me. FACEBOOK IS A WASTE OF TIME FOR BUSINESSES.
Reviewed April 25, 2018
Tried several times to review Facebook here. They must pay Consumer Affairs a lot of money to prevent bad reviews. Because of my "not in line with FB way of thinking" I and several people have been frequently banned from posting. Has anyone else had this issue? They now are using Artificial Intelligence programs to scan through people's posts and delete them. Our freedom of speech is being trampled on by FB.
Reviewed April 10, 2018
I signed up for Facebook in March 2018. I only have 13 friends. Everything has been fine so far. Until I went to log on April 9 2018. I have not posted anything offensive or wrong. Once I logged into my account. I am automatically logged out. A message pops up saying that my account has blocked because of unusual activity. I was just on there last night. Nothing was problematic at all. I was told to provide a photo to verify my identification. I did that. Then I was told my picture will be reviewed and they would get back to me. That I am being logged out due to security reasons. I have not been able to access my account since. I need access because I am a part of a theater group. They post things that are important for me to know. Like if rehearsal is cancelled or pushed back later. What the heck is wrong with FB? I am not happy with the way they are treating me.
Reviewed April 9, 2018
My original Facebook Business page was terminated without warning or excuse. I had over 100 five star reviews, 35k talking about this and thousands of followers. A few weeks later a client asked me if I opened another salon in Tennessee which is when I found out about the first fake page misrepresenting my business. I started to tell clients don't post or like any business pages with my salon name on Facebook. Then I found another page that misrepresents my salon. They found pictures that I posted online they are offering services that I don't, they welcome everyone to just walk-in yet I do not take walk-ins - this is a reservation only boutique salon. People have been trying to come to my salon same day interrupting guests during their private sessions! They all say they found me on Facebook and it says walk-ins are welcome!
I also stopped answering my business phone because of this because the people who call that find me on Facebook always call for same day sessions or ask how much services are that I don't even offer! The reason I know they found salon on Facebook is I always ask who recommended. They terminated new Business page after I reported the fake pages with proof! The fake pages now show up under Google search! Facebook refuses to even acknowledge they exist. They "looked into it" after I sent them the proof of the fake address and the proof of where the pictures came from side by side on google images - they responded that they don't see the problem!
Reviewed April 6, 2018
If people say awful things about our President, they get pass. If you say something about Michelle Obama being a hater, you get Facebook jail. It's called the First Amendment, Facebook **. What can we do to pull Facebook's license? They should not be on the internet if they won't obey the First Amendment.
Reviewed April 4, 2018
I'm a political blogger and use Facebook to market my work to my fellow citizens. FB took money from me then disabled my account the next day. Nothing in my work violates FB terms. I cannot get a response from them. Only a company with a monopoly would do something like this.
Reviewed April 1, 2018
My account was disabled. I sent in my DL and it was restored only to be disabled again 72 hours later. I sent in my DL AND Work ID and was told that even though the name on mt DL/work ID/FB matched I was disabled for pretending to be someone else, that my name was fake on my account.
Reviewed March 26, 2018
I posted a video from another website. Nothing bad. It was a humorous video about people doing silly stunts to music. I get told I am Banned for 30 days because of it. Thousands watched this video without issue or complaint. But instead of giving me the benefit they just ban you. No appeal. No questions. This is pathetic. Does anyone actually review what their staff is doing in their name? After their current trust issues and falling revenue they would want to keep their customers happy.
Reviewed March 25, 2018
Facebook keeps disabling my account, I'm not doing anything wrong, anyone can look at my page and see I'm not violating anything. I have sent in a pic like they asked, done everything they asked and they still disable it. I will be able to use it for a few hours, then disabled again. Why not just look at my post and see I'm not doing any wrong?
Reviewed March 24, 2018
This what I posted on Facebook and was blocked from posting for 24 hours. "We Removed Something You Posted. It looks like something you posted doesn't follow our Community Standards. We remove posts that attack people based on their race, ethnicity, national origin, religious affiliation, sexual orientation, gender or disability." The demos have already violated freedom of speech and they will not quit until we are a socialist government. That's the reason for the Second Amendment to stop a tyranny government. The right to bear arms and that's is the only thing that stands between us patriots and these leftist idiots.
I had made a earlier comment about watching what you post because big brother is watching after hearing of the breach about political propaganda. I believe the shared post to which I commented on was a set up by a group because this had according to Facebook rules at least 10 people has to turn your comment in and nothing was said that should have gotten me blocked.
Reviewed March 22, 2018
I all of a sudden keep getting blocked from my own page. It says I am abusing the features by going too fast. That's a load of crap. Like today it has not let me post even one thing on my page. Not one. This is stupid and they need to remove this block. I bother no one. I just post my page every day and play games. As you can see by my page I have quite a following of people who love my page. Never DID this before. I am very upset by this and fed up. Why? Just all of a sudden you start this? Please remove this stupid block.
Reviewed March 21, 2018
I tried to send money to my brother through Facebook messenger and he never received it. He wasn’t able to figure out how to attach his account to receive funds. The money was supposed to be refunded in 7-10 days but I never received the refund. I’ve had over 30 messages back and forth with their help desk and they have not refunded my money. “Laura” continues to ask for my brother to contact them. He has sent them multiple messages but they have not responded. I asked for this to be escalated to upper management but they have not responded. They do not have a phone number for assistance. DO NOT USE PAYMENT IN MESSENGER!
Reviewed March 20, 2018
I have received several repeated emails, some of them very distasteful, from people "claiming" to be my friends that are ONLY on my Facebook account. There is absolutely no other way that these people could have been accessed. I want someone in high security to contact me immediately.
Reviewed March 20, 2018
I reported many fake accounts and scammer profiles to Facebook and they removed some but kept most. I used to use Facebook a lot but since I was scammed out of a lot of money from a fake account, I rarely use it anymore. Seems like Facebook is now Fakebook because they're allowing scammers to take over and let the scammers continue to scam innocent people like me. Shame on you Facebook!!!
Reviewed March 10, 2018
Once again Facebook disabled another account my account for no reason and when I try their form I end up getting nowhere on an answer of why my account was disabled. Now I'm sitting here trying to find help outside of Facebook to get this fixed.
Reviewed March 9, 2018
Went to report someone recently, only to discover that if you want to report them for hate speech or literally anything sexist, racist, abusive, etc, you have to classify it as "annoying". Now, I would say that there is never a good time to remove something like that, but the fact that Facebook would choose to do that now of all times is stupid and screams problematic. But what does it matter in the first place? Not like they actually help members when you report something anyway.
Reviewed March 4, 2018
I tried joining Facebook on 2/26/20018. After messaging a few long time friends, the following day 2/27 Facebook requested another picture which I sent immediately. All day said picture was under review. The following day, my account was cancelled. I submitted an appeal on 3/1 but was never answered or given any reason why my account was cancelled. I once again on 3/3 tried to open an account on Facebook. After messaging a few other friends, same thing with picture came up and got cancelled. Facebook refuses to make any kind of contact with me via email to tell me why I can't have an account with them. I have also filed a petition on Twitter to force Facebook to give me some kind of answer and reasoning why they refuse to contact me.
Everyone I contacted I was friends with in the past, but now separated by distance. I have not seen them in nearly 20 years and figured might be nice to contact and get updated on how they are doing. A few friends had responded before my account was cancelled for no reason. I see no issue with the photo I submitted to show is really me as is only a few days after I took one for my driver's license. Here is the picture.
Reviewed March 2, 2018
I write conservative Christian articles and essays. When they are shared to my Facebook account they are immediately flagged as spam. Soon after my account is blocked. Facebook is extremely biased toward Christians. Facebook is unconstitutional and threatens 1st amendment rights to freedom of speech. I have been blocked from Facebook numerous times for this.
Reviewed Feb. 28, 2018
This happened to my mom right in front of me about a month ago. She randomly got a message from someone she didn't know saying her request to connect on Messenger had been approved. She did not try to connect to this person. Within a minute, it said she had successfully sent them $200! We tried to cancel but it went through too quickly. This happened on the computer, so I took a pic with my phone. Within 3 minutes from when they were connected on Messenger, everything was gone. There was no message to this person anymore!
Since Facebook has linked up with PayPal, we disputed this payment with both and the claim was denied! We then took it up with the bank, who also denied it. They all three claimed it didn't seem like "unusual activity" since money has been sent through Messenger before. The money that was sent before was a donation of $50 while we were surrounded by crazy wildfires. Never has a large sum of money been sent to an individual. I'm planning on leaving this review on PayPal as well as the bank, in hopes I can be connected to someone who has gone through this and successfully disputed it.
Reviewed Feb. 25, 2018
I rarely use my Facebook account, however I went to log in to it and I got a message saying my account disabled. I did not give any false information or violate any regulations that I am aware of. Have made numerous attempts to get the issue resolved from the worthless Facebook Help Center. That Help center is a joke. Then it wants some sort of files etc. An absolute nightmare. No phone number or customer service. Zero help or info from Facebook.
Reviewed Feb. 20, 2018
While actual hate speech runs rampant on the Facebook platform with no action taken by Facebook on most of it, I am currently sitting in Facebook jail for 3 days for suggesting that people block a troll rather than engage with them. It's rather odd that benign comments land people blocked from Facebook for days at a time whereas racial slurs, religious discrimination, sexism, homophobia, and plain bullying all result in a "this doesn't violate our terms of service" message. Facebook's automatic moderation algorithms are broken and Facebook doesn't appear to care. They don't have to care either. With Facebook, its users are the product they're selling to advertisers.
Reviewed Feb. 20, 2018
I have repeatedly reported fake news, sites, obscene language on Facebook multiple times. They ALWAYS just give me a pat answer on how to block or not follow the fake news. They are a HUGE part of the problem with fake news these days. I would love our do nothing congress to act on this and other fake news websites.
Reviewed Feb. 19, 2018
I have been a Facebook member for eight years. I have not violated their Community Standards in over two years. Nevertheless, I have been blocked from commenting the last eight months for comments over two years ago to eight years ago. Each block is 30 days with only a day between each block. I see no end in sight. It appears this blocking will just go on and on. I am not able to go back over two years to delete any comment. This situation is out of my control.
All my friends say that Facebook discriminates against Israel supporters. I have complained to their "Help Center" many times. I never get a reply. This is my last comment to them. "I have blocked eight times over the last eight months for comments over two years ago. I have not violated community standards over the last the last two years. My question is how much longer are you going to continue to block me over these very old comments going back eight years when I follow Community standards over the last two years."
Reviewed Feb. 19, 2018
You can be banned, blocked, or suspended like a child for no reason whatsoever given. Maybe a group of people or a Facebook group admin doesn't like your political opinion. They will tell you as long as it doesn't violate TOS. This isn't true. Complete censorship. And arbitrary blocking. I've had some friends and once to myself were locked out until you take pictures of yourself and send them to them... Others have been banned because people report your post "offends them" ie: doesn't agree with their political opinions. Be prepared for a frustrating, unfair and censored experience. And if you pay you will have no recourse to ask why you were blocked or removed if you happened to make someone mad who wants you gone.
Reviewed Feb. 19, 2018
So on February 2, 2018 Facebook blocked me from posting in groups for a week because me post my food pics in group looks spammy. (Lol I know right). So then February 9, 2018 I'm able to post, but every time I posted a food picture in a group, I had to verify that my food pic wasn't spam. Facebook claim they was going to fix the problems. On February 13, 2018, someone on my page added me in a gay male group. I wrote on the group page who added me on here with all these **, and next thing I know I get blocked for 24 hours. I wasn't able to comment, like post, respond to messages nothing.
On February 14, 2018 Facebook tells me to verify my account for suspicious behavior upload a clear photo of myself, they will email me after they review it. It's now February 19 2018 and I'm still not able to log into my account and I don't know how long I supposed to wait. I'm sick of them. I'm a wait til the end of month. If I can't get in I'm a make a new page.
Reviewed Feb. 18, 2018
I go to my Facebook acct. I'm locked out. They claim unusual activity. Now they want a photo. Well what happen to the last photo when I was locked out in Nov-2017. After I sent a photo over 7 times still can't get in my account. They claim they have to review it, it's been 2 days. Still can't get in my account. Now they claim they sent a code. Well they sent 5 different codes however neither of them worked. Then they claimed they set my phone number as my reset code. I know my damn phone number. That didn't work either. They cant tell me the unusual activity. They cant even send a reset code that works. And the Facebook site still says they're checking my photo so I cant login to my acct.
Reviewed Feb. 14, 2018
After I signed up with Facebook, I uploaded my photos, picked out a Facebook URL and started sending friend requests to friends I knew. Well within minutes I get signed out of my account for security reasons, Facebook asked me to upload a photo to verify my identity, so I uploaded my drivers license that showed my name address, photo etc. 3 days later I was able to log back in, but within minutes I get booted out again asking for the same verification again. So uploaded my drivers license again! 3 days later was able to log back in, and after a few days it happens again! I swear I was starting to get really upset where I said if it happens again I will leave Facebook for good.
So I'm finally able to log in again a week goes by, things seemed to be good, until tonight. I got logged out again, asking for a photo again, I uploaded my drivers license for the 10 times in a 2 month period! Now I'm sure it's going to take 3 days to even get back in my account, but once I do I am going to delete everything and delete my Facebook account because it's just bull crap that I have to go through this several times a week and it hasn't stopped. I feel like their system is not working right if it doesn't know I have verified who I am like 10 times over and over again, that I log in on all my devices computers etc. The waiting period ticks me off every time and it's gotten to the point where I'm about to say good bye Facebook. No one should have to deal with this ordeal. I called customer service for Facebook about it but they were no help at all.
Reviewed Feb. 13, 2018
Hello. On Dec 28 2017 my 8 or 9 years this year main personal account was disable for no reason. When I try to submit my appeals after few hours I receive the message that I'm ineligible to use Facebook and the decision is final. What! When that happen I try again to submit but no response. I try over and over again after two months with 35 reply no words from Facebook but the case still open but no words from Facebook. I don't know why? All of my documents I sent but no words from Facebook. What happen to the Facebook system. All of my 8 years of memories, photos, friend, important friend abroad, even the groups was gone!! It's like Skynet Terminator!!
When create another one it's disable again!!! WTF. I waited few days and clear my browser and I create another account. It success and lucky I reactivate my old one that I create from 2011 but sadly no pic. I save for just in case because I don't trust Facebook. Now I have two Facebook account left. I hope the policies was change. It's ok for block 7 15 30 days or 3 months but for permanent disable or disable ineligible ACCOUNTS WITH NO VALID REASONS!! That's a BIG NO!!! THEY HAVE NO RIGHT TO DISABLE ACCOUNTS. #FacebookUnfair!!! #PermanentDisableAccountUnfair!! #CensoredFreedomOfSpeech.
Reviewed Feb. 13, 2018
I was suspended for 3 days under the harassment and bullying "standards" they have. The problem is, I was quoting to someone what a lady said to me and when I reported it, they said it did NOT violate their standards. Well, I can't harass myself! The first time I was suspended for 24 hrs I had also quoted something the same woman said about my daughter at a different time. I have never used her name even though she uses ours in her posts along with degrading racial slurs and violent threats. She continues to harass and threaten even her own children and us reported on a regular basis.
They may ban one of her profiles so she just builds another one. But a friend of mine had an enemy report her for spam and they banned her whole IP address and even tagged pics so if she built another profile, it tagged them. They flat out refuse to answer my emails and tweets. It seems they are letting Conservative Christians be degraded and berated and will not do JACK to help us. I had wrote I was fed up with FB and I believe they read that and suspended me in a show of their "authority". It's not right!
Reviewed Feb. 12, 2018
I set up a Facebook like page for my business, it was building likes slowly but surely and very slow, but the response to my posts, initially was good. Then I was harassed by Facebook with endless pushy messages to boost posts by paying for boosts, paying for page likes and paying for ad campaigns and for the contact/phone button and my website to be promoted. Like a fool I decided to try the boosted posts and ads etc. Then all manner of vicious trolls offering the same service as myself, on Facebook, for free took to leaving embarrassingly derogatory and banal posts on my life page. I complained to Facebook and asked for them to be removed and I got no help.
So then my bank card expired and I was sent a demand for £333.00 (GBP) outstanding balance. I refused to pay this until they helped stop the trolls, not so much as a reply from Facebook so I have not paid the outstanding amount, despite endless harassing messages and demands to pay it. Now though, Facebook endlessly block me joining groups, posting on groups, they block access to my business page, the likes have reduced, and when I post anything to another group it never appears. So when people are allowing me membership to groups I am left unable to thank them for allowing me membership when bans are endlessly imposed. I tried to create a new profile to use that but they caught on to that and they block me on that. So had I not been so stupid as to start paying for boosted posts, ad campaigns and page likes etc I doubt I would be getting the same abuse.
I know this is a fact as another group owner I know has never had the same experience despite posting hoards of ads every day - I post 5 and suddenly I am blocked for 7 to 10 days and this happens now in succession. I appeal every block and restriction they do not respond let alone favorably by lifting the restriction or ban despite on several occasions recently, my telling Facebook that my posts were to raise vital funds for a lifesaving charity I support and was only trying to raise funds for. Facebook blocks me now doing most things and I find this despicable. I tried to ban the trolls from the page and disallow posting by page likers but the trolls found a way around this by posting comments onto posts and humiliating me, Facebook did nothing about this and back then there was no facility to search on a trolls name in the list of people liking the page so searching through endless page like names was laborious and yielded nothing.
I spent tens of thousands of pounds on ads that produced no business likewise was so all other promotions I ran which cost me serious money. Basically I was conned and I am furious and now I have set up a Facebook group at: ** To try and gather enough people who have been ripped off by Facebook like I have, to form a class action lawsuit to sue Facebook for business damage and reputation damage, which is now colossal and I feel violated my trust breached and there is no way I will ever pay Facebook for ads again. Their actions are trying to bully me into paying them for new ads and the outstanding amount but I am not going to be paid to be bullied, ripped off or damaged.
Facebook need to be prosecuted for abuse damages and hate crime. Really I see this as a hate crime. They are not fit to be running a public platform like this. They prey on vulnerable people and are like Little Hitlers gloating over their power to destroy others and rip them off. I say lock them up. We need someone to create a good rival platform to oust Facebook out of use and fast. I am now receiving vile ** messages via Facebook messenger and fake men with fake profiles are sending me posts trying to dupe me out of my income, posing as men looking for partners. Facebook is full of pedophiles and abuser of adults and children. A breeding ground for trolls and sickening abuse. Close it down. No one is safe on it. It is very badly run and managed.
Reviewed Feb. 10, 2018
I used to use Facebook for Photography but left several months ago. The reason why really didn't have anything to do with it but A. I wish I had done that sooner and B. I couldn't be more glad that I did. Facebook really is the largest scam out there for several reasons, and like others who would like to see it happen, I'd be more than happy to see them face a lawsuit. Facebook really doesn't care about your privacy regardless your so-called "Privacy Settings". Anyone can look up your name and view all content you post on your timeline as well as steal your uploaded images and even profile picture.
If you have a Facebook page only a fraction of your "LIKES" will receive the updates unless you have to pay... for nothing. Only to get more reaches. Technically this is not an ad so this is more than bogus. I read that once you pay to "Boost your post" once it "Expires" even less of your "LIKES" will get reached. The algorithm on Facebook is also more than bad. Most of the time new posts won't show up at the top of your timeline and sometimes new posts will be way behind old posts.
You could actually find a lot out there why people actually hate Facebook. I would personally, if I could, get more people to leave Facebook. Because of how bad Facebook is. I'm actually surprised they're still up. They really don't care about anything (except money) or anyone. Facebook is by far the worst social media site out there and like others who posted, they won't last too much longer...especially once everybody start seeing how crooked it is. If anybody asked for a social media site to use, I would just tell them not to think about Facebook.
Reviewed Feb. 7, 2018
On February 5, 2018 my Facebook account said session expired and when I went to log back on it said my password was not correct. I tried changing the password and it said that account does not exist. Then everyone on my friends list receive a viral video. There is no contact phone number for customer service and the ones online have different numbers that I don't trust. They don't offer the choice to email them. I had no choice but to have my friends go onto my account to report that it has been hacked and after 2 days of nothing happening and not contacting me I called LifeLock and they tried helping me contact customer survive to no avail.
I then had my friends go on to report that there's inappropriate content and they responded immediately. After asking them what the content was they said the videos so FB removes the videos but did not fix the issue that it has been hacked. There are several duplicate accounts - one under Jenny, one under Jenny **, and one under **. A faceless Facebook user tried emailing me. I don't use Chrome to go onto Facebook. I use Safari and my birthdate is not December 4th. It's November 24th.
Reviewed Feb. 7, 2018
I have been plagued with bogus and unjustified spam complaints from Facebook (12 to date). I report each and every one, with no response, of course. Dell Premium Support acknowledges that this is a known problem, and it seemed to have ended, for a few days, but it's BACK!
Reviewed Feb. 5, 2018
Unable to upload requested id verification - In the past 3 to 4 days I've had twice as many accounts on Facebook shutdown! For absolutely no reason! I am not a drug dealer! I am not a prostitute! I don't propagate any form of pornography! I simply promote ** history and share Community Resources. Again this is about my eighth account with Facebook. I have always use all my real information including my name, email and phone numbers. I don't have duplicitous accounts. I have contacted their customer service email then followed all their help suggestions and get nowhere. Facebook way to go.
Reviewed Feb. 1, 2018
Facebook blocked my posts as SPAM, I am the organiser of a major Salford reunion, I am also an author of the book A SALFORD LAD. Because the book is in great demand, and I having been asked by many friends for a direct link to my book, I have been putting the link on several sites, also I have been interviewed on BBC Radio Manchester about the book, the video link to the interview has been posted, this too has been classified as SPAM and Facebook has blocked this too. Facebook is supposed to be a social media site connecting friends who want to communicate with each other. On their support inbox they openly apologise for their mistake and promise to allow the post, but they never keep their word, as I write I am still blocked from posting on other friends' sites, this is an intrusion to my rights, free speech in this country is the right of all people, not even Facebook is bigger than that, I intend to raise the matter with the BBC. Thank you.
Reviewed Jan. 30, 2018
I'm a valid human being, and created an account with Facebook under my own name and phone number. They have locked me out because they said there was unusual activity. As far as I know no one tried to hack me, and there's nothing unusual about getting on Facebook and making comments on news sites. They want me to prove I exist by submitting a photo of myself, yet when I try, they say try again later. I think what they're trying to do is weed out the real people and keep the trolls and bots. I am disillusioned with them, and as much as I hate it, I'm going to Twitter.
Reviewed Jan. 25, 2018
If zero was a rating, this would be it! They let fake inboxes and leads come in on my Ads so they could charge me! They took my money and ran with it several times. The boosted ads are a waste of money. The team responds late when you have issues. They let anyone steal your posts without your permission and they do absolutely nothing about it! They definitely suck! I am glad that a post I made went completely viral and I didn't pay a penny for it since they took all of my money before and it didn't do a thing for my business! It didn't bring any leads in at all. All those fake impressions are for absolutely nothing.
They want you to do their jobs for them. They don't wanna pay you for it! I am not the one who should be confronting or contacting any poster about what they did wrong! That is why they have staff! They need to do their jobs or get fired! I want people to know that Facebook can sometimes be a complete and total rip off! They don't care about you or the money you spend with them. It is a scam! Watch your money dealing with them! Be cautious!
Reviewed Jan. 24, 2018
I, too, have been suspended from Facebook for 30 days, three times, for absolute nonsense. The first time was for telling someone who was typing in all caps that this was annoying. The second time, I commented on a thread about Hitler's supposed religion, saying that he was actually an atheist. The third and most recent time involved my referring to someone who has been harassing and belittling others for years as a troll.
I have been called every foul name in the book and even threatened by other users. But whenever I reported this, I received a message saying that this didn't violate community standards. Yet, I got kicked off. For this? I have tried to appeal this every time. I even sent a letter to Facebook's physical headquarters in California, to which they replied that I violated community standards, and that was that. The truly idiotic part is, I AM AN ADVERTISER! Whenever I get suspended, I can't place ads! Considering that this is the largest social media platform on the planet, the way it is run is beyond disgraceful. I truly hope that something replaces it in popularity. In the meantime, I will never spend another cent with this fascist company again.
Reviewed Jan. 24, 2018
Got on FB and couldnt get in my account. They locked me out after I had reported some guy calling people ** and posting pics of ** kids hangin from a rope dead. Next thing I know I got locked out for defending people. I asked them 10 times to remove it and never did so when I say something and he reports me and I am blocked for 7 days. FB is a joke and we should get a class act lawsuit on Mark.
Reviewed Jan. 24, 2018
I think we as consumers bear some responsibilty in why we continued to use this platform. Like others, I was locked out. In Facebook Jail. No explanation as to why. When I used their account verification process, it sent a code to my cell. But it didn't work. A link there read, "Send again" So I clicked it. Again, received a code which didn't work. Eventually I stopped getting codes.
Well, turns out Messenger was logging in using FB. And my cell number is associated. So I can't use Messenger. In the process of trying to see if I could get around the lock, it prompted me to verify my account. Using my real name which IS on my FB account. Hoping this would work, I clicked it. I got an email which said I needed to verify the account request. Next thing I know, I am being dumped into FB and a false account was set up. Next thing I know, I get an email telling me that FB automatically removed my cell number, my security cell, from my legitimate FB account! Unbelievable.
So now, I no longer have a cell associated with my locked FB account, I don't want a new FB account so I set the one they forced me to create to delete in 14 days and I can't get into FB still. Now, it says that the security functionality can't be used any longer on my FB account because... they removed my cell number. It looks like a dead account now. I am so pissed off, I doubt I will ever join again. What a joke. How can a billion dollar company get away with this? A company that knowingly allowed foreign intervention in our elections continues to operate as some backwater online company?
You mean to tell me a billion dollar company can't afford ANY real customer service? Really? Why did we let this company get so big, so out of control, that it doesn't care at all for its poor programming, its bugs? It begs you to use it, hammers you to post, and then POOF! Just like that, you are locked out for an infraction without ANY explanation about what you did wrong. Not even a warning? And their Community Help is a joke. Thousands of customers with problems and all they do is close the threads. So many people with similar problems which never get addressed.
If FB continues in this manner, it is going to be a thing of the past. I read an article once that said one day, people will no longer use FB and it will be old technology. A forgotten fad. Now I see what is going to hasten this evolution. Maybe it's just as well I can't get in. Good Riddance to it? I am tired of their data mining, their shady business decisions. The only sad thing is that this means I won't hear about local events and I lost some photos I never backed up as they went right from phone to Cell. Deal with your customer complaints FB! As any decent business would!!!
Reviewed Jan. 23, 2018
First I want to describe the experience I've had with Facebook locking me out my account and disabling it for no reason. I had my account for 8 years now. All of a sudden it is gone with no explanation given. They ask you for your ID. I send it in but no one responds. My account is still disabled. I made another account because I run a business on there. I used my government name. They still blocked me and asked for my ID. This has to be a crime. And I hope this reaches a lawyer because I am interested in suing them. I have never heard of a social media site asking for personal information. You send it in and you're still blocked and everything is lost forever. I honestly can see Facebook being sued over this. And I want to be first in line.
I give Facebook a negative 0 and Facebook will not be around long if this continues. I thought I was the only one going through this but as I read other reviews it's more victims out here. Yes. I said victims because that's what we are. Facebook let fake accounts harass you. Scammers scam you. I even tried to call a number but it was nothing but scammers that Facebook is supporting. I demand justice because this is bs. If there are any lawyers out there, please look into this because obviously FB is a scam.
Reviewed Jan. 21, 2018
Where do I start with the issues with this social media site? For one, Facebook has been banning the wrong people for all the wrong reasons, and I have to wonder if maybe Zuckerburg has outsourced his HQ to individuals who are not properly trained nor do they know what they are doing at all? I have been banned for things that have NEVER gone against their "community standards." But when I have reported sexual harassment, harassment, violence, gore, hate speech, credible threat of violence, ** videos etc... They told me they found "no violation."
The thing is if Facebook does not like you, or if a group of individuals does not like you, you can get banned for almost ANYTHING you post. But if you actually report things that does go against their standards, they ignore it. The hypocrisy is strong with Facebook, and an example of this where they have arbitrarily picked and chosen what they like and don't like is pretty sickening: The first time a man came into my inbox to sexually harass me, I took screenshots of it, but first of all I reported the sexual harassment to Facebook, and they told me "no violation." So I uploaded the screenshots to my page to show what was sent to me, and that person reported his own disgusting behavior to Facebook... Guess who got banned?
Yup, I got banned for the same exact content that they told me previously does not violate their standards. The second time I was sexually harassed I knew Facebook would not help me, so I contacted an admin to inform him that his other admin was sending me these disgusting messages -- instead of doing the correct thing this admin made his entire group report my husband and forced him into a two day ban. I was pissed at this so I simply wrote: "I know two men who are butt-buddies for life." I ended up getting banned for SEVEN DAYS but of course not the sexual harassment I received.
I have seen the most offensive, disgusting, uncalled for, and sexually immoral posts on Facebook remain up after reporting them, but yet Facebook will ban people for absolutely no reason. They allow harassment and hate speech of the disabled, minorities, LGBTQ, women, impoverished, obese people, Autistic and spectrum people, emotional disabilities, non-Christian folk, left-leaning political people, and everyone else that Facebook will specifically target for absolutely no reason, since they never give one, and they do not give you a voice to explain anything.
So, let's count all the hypocrisy of Facebook that I have encountered -- Sexually harassing women? Acceptable. Sharing screenshots of the harassment? 2 -week ban for you. Calling someone a lesbian dykatribe? Acceptable. Calling someone a butt-buddy? 7-day ban for you. Sexual harassment from an admin of a Facebook group? Acceptable. Reporting it to the page owner? Harassment ban for you.
Making threats to a person via pm? Acceptable. Reporting the harassment with screenshots? "No violation." An admin blowing up and harassing your inbox at 2 am and you report it? "No violation." Telling him to leave you alone? 12-day ban for you. Telling a disabled person that you want to find them and physically "beat their cripple butt"? Acceptable. Reporting that threat to cause bodily harm to Facebook? "No violation." Reporting hate speech against autistic and disabled people (a person saying they "wish they would all die.")? Completely acceptable.
Telling that person that they are human garbage for saying that? Two-day ban from Facebook. A Moroccan video of a gang ** of an underage girl? Completely acceptable. Uploading a picture of a text you received from a friend about gossip? 3-day ban for you. This is completely UNACCEPTABLE from Facebook HQ, and every single one that I have listed above is true and has actually happened to my husband and I. It is complete and utter hypocrisy on Facebook's part in this, and I do hope that because of the extra toxicity that has occurred on this site, and the fact they are allowing abuse of all these people, that it fails harder than the Hindenburg. My husband and I have decided to permanently deactivate our Facebook pages, even after having them since 2008, but Facebook cannot follow their own rules and standards and has become toxic, and allows these narcissistic, sociopathic and abusive people to flourish.
Reviewed Jan. 17, 2018
Blocked, but not sure why. I am experiencing this, but have no idea why. Except perhaps because I am a conservative. I haven't been notified by Facebook, and I see from looking on the site that others having had the same problem can't get anyone to address it.

Reviewed Jan. 17, 2018
For reasons that appear suspicious, Facebook is now asking for photos of myself and other personal information that they have no place asking for. Facebook's security (based on Russian ads during the 2016 election) is suspect and not to be trusted. I, unfortunately have been scammed before in my life, and we must be very cautious who we entrust personal info to. I have been posting to an anti-Trump Facebook page for many months.
Reviewed Jan. 15, 2018
As a page owner/moderator for several community pages and a personal user myself I have found Facebook's technical support the worst I've ever encountered on any website on the internet! When you submit any kind of question or request you always receive the same canned automated response and then they close your submission without ever resolving it or offering any advice on how to resolve it! Many times they respond with a reply that has absolutely nothing whatsoever to do with the issue you're having! Facebook needs to work on their technical support more so than any other issue with the website! It may as well not even exist because as it is now it is completely useless!
Reviewed Jan. 12, 2018
Have had Facebook for quite a few years... 10 or just about. Use it for personal use and also have my shop linked to my personal page and a "knitting group" so that our customers/members can interact with each other. Have paid for FB publicity over the years, use to interact with customers, post new products, etc. etc. Everything that is within the rules. ALWAYS within the rules - even though the rules keep changing. A few months ago, I was sharing the group posts with OTHER groups which I belong to as usual.
The picture was actually of some BALLS OF YARN (imagine this being offensive to any knitting group) and all of the sudden I start getting little red messages saying I was blocked for 7 days. This was right in the week I was received the new yarn collection. I was unable to post to MY OWN GROUP - the group I CREATED and MANAGE, let alone any other group. Customers and members of other groups would ask questions, I was not even allowed to reply, always a stupid red message saying I was blocked.
Every single time I would reply that it had to be a mistake, but NOT ONCE DID THE FACEBOOK police reply. Not sure why did give you the option to FEEL like you are being heard, if they don´t reply. I HAD NO WAY OF DEFENDING MYSELF. Eventually the JAIL SENTENCE was over and all back to normal. On my personal account I have 5,000 "friends/customers" - maxed out. And, have over 1,000 requests that I cannot accept. So, yesterday I decided to send these requests a message - explaining that I had reached the max and if they would like, they could LIKE / FOLLOW on the shop account. After a few messages sent, it started to give me some funky letters to confirm I was not a bot, and it blocked me.
It´s been two days, I cannot send ANYONE a message on my personal account. Always states that it´s blocked. No info on how long. WHY is Facebook permitted to POLICE everyone without giving them a chance to clear their actions? It´s getting scary to the point where I see a future being just that... some computer (person) controlling what I am or am not allowed to do without any chance for justice. It´s hard to just close the account, since lots of our customers use our FB to keep up with what is new, but it feels like that is the ONLY way - but so many years of hard work to get customers to follow and then THIS. THEN you have the other problem, try googling "where to complain about Facebook" and most of what you get is placed to complain about OTHERS ON Facebook itself where they don´t reply. They´ve got this ALL covered, almost impossible to make a complaint.
Reviewed Jan. 11, 2018
I signed up to Facebook using my mobile phone number. I was on my PC at the time. However later when I was in bed I logged in from mobile phone app. Facebook then locked me out of my account pretending it was for security reasons. Uhh? I logged in from the same mobile phone as the mobile phone number I signed up as?! It's obviously me. Now I've been getting the same message for 2 days now saying they have to review my photo. 2 days!!! I need FB for my university course to stay in touch with my group. Facebook is ran by some very very evil people indeed.
Reviewed Jan. 10, 2018
Around 2010, I was sent a friend invitation by Michael **, who had similar interests as me. He was not old enough to use the site at the time. I foolishly accepted his friend add, and he began sending me text messages like "talk to me." The day I blocked him, I returned home to find my account disabled, and a post from ** on my YouTube channel stating that he had gotten his friends to lie about me.
In spite of this admission, Facebook's robotic customer service would not reinstate my account. After he turned eighteen, people in our shared fan circle got him to admit directly to Facebook that he had lied about me. Shortly thereafter, my attempt to logon went from my account being disabled to nonexistent, which is no help to me given all the work I had put into it. Since I do writing and PR, my lack of a Facebook account hurts me professionally, which my mutual acquaintances with ** used to persuade them to admit that he lied. I'm not interested in redoing all that work. Facebook deleted my account under false pretenses, and I can't reach anyone with any accountability.
Reviewed Jan. 3, 2018
I was put in Facebook jail for 24 hours for defending myself against a complete stranger. In the past, I have lodged complaints about inappropriate posts and have had people attack me and was told repeatedly that the content doesn't violate their policies. However, when I defended myself, I was immediately put in jail, supposedly for 24 hours, which has now stretching for 48+ hours. I have no other way of communicating with people as I suffer from severe social anxiety, depression, and agoraphobia. I cannot make a phone call without having a panic attack. I am sick and tired of seeing neo-**, evangelical, hate filled posts that are deemed "acceptable," but me defending myself is offensive.
Reviewed Jan. 1, 2018
I was sent a message demanding copies of my personal ID and bills in order to verify my account. I told them I have a stalker who has being harassing me for a while, so I took my last name off of my account but still used my name. I have a police report to report this person and I use my Facebook to get ahold of friends for safety, well my harasser found my account and reported it. Now I cannot get into my Facebook. I have also had my identity stolen before and money stolen this way so I am not going to share my personal ID and bills with a site that is on social media and shares everything. Now I have an automated system telling me I am under review, and I can't get ahold of anyone I know as Facebook is my main point of contact with everyone I know. I am also disabled and this has pretty much isolated me most of the time as I cannot work a lot or get out to socialize so I do it through the contact I have on Facebook!
Reviewed Dec. 31, 2017
I had access to primary and secondary emails. I had an old phone number set up so it wouldn't let me on. Only way was to send pic with ID so I did 16 times. Never once got an email back. It's 2 months later now. It's a joke. I mean I'm emotionally distressed. I had FB for contact with my brother. Now I can't and haven't been able to talk to him in 2 months. I got addicted to cigarettes and doctor bills now I take nerve pills. Never had these problems before my brain thought I was cut off forever.
Reviewed Dec. 30, 2017
Facebook put me in Facebook jail (locked out) for 7 days without an appeal and without a trial despite the other person started hurling personal attacks on me and others. And now I can't even post for 7 days because I didn't realize I was trying to download an image that Facebook didn't accept and quickly corrected the problem. Here is the message though it was an accident, that's when a message pop up saying this, "You recently posted something that violates Facebook policies, so you're temporarily blocked from using this feature. For more information, visit the Help Center." Apparently every move I make, Facebook is going to find a reason to put me in Facebook jail or block me from posting even though the personal attacks on me started first and I made an innocent mistake.
Now I'm being punished more because I can't post for 6 days. How terrible is that considering I didn't start the personal attacks? I got out of Facebook jail yesterday 12/20/2016 which would have been my 7th day. No appeal process and no trial. Just a one sided biased Facebook. Facebook need an appeal process because I have proof what went on but Facebook is so unbelievably unfair.
Reviewed Dec. 29, 2017
I was on Facebook since 2007. I got it after I graduated high school. And all of a sudden I got banned from Facebook. I was just doing my usual daily things on Facebook like reading the news, commenting and sharing friends posts, then for some reason blocked. I contacted the appeal department and nothing. I'm still waiting for the appeal to process. What a waste of time. They claimed that I was a fake person and not real. When I had it since 2007. Same account. For years. ** FACEBOOK and Mark Zuckrerwise.
Reviewed Dec. 28, 2017
Over the course of several years, my partner, myself, my mother and a number of friends have been subjected to harassment from anonymous parties on Facebook. At one point, someone started a fake profile using my name and photo and I had to report it eight times and complain to the Better Business Bureau to have it removed. Recently, a fake page of my partner has started. It has his name, photo, business details, it's contacting friends and acquaintances and posting pictures of his family members. It has been reported numerous times by my partner and others and Facebook will not remove it. Their anti-harassment ideas are an unfunny joke. Basically, if someone wants to impersonate you on Facebook there is nothing you can do about it.
Reviewed Dec. 26, 2017
While recovering from Thyroid Cancer surgery Facebook disabled my account 35 times, no reason was ever given, you just get a red box that says "Account Disabled." They then require you to upload your ID to get back into your account. After uploading your ID you'll get back in for a few days, but eventually the same thing will happen. I had to upload my ID over 20 times in 2017 alone, all while battling cancer. I guess surviving cancer is a violation of Facebook's community standards, I mean what else could it possibly be, I was too sick to really get out of bed most of the time.
Eventually I stopped getting back into my account the exact same way the previous 1 star review on December 22nd mentioned. They just stopped reviewing accounts they incorrectly disabled because Facebook cares so little about their users that they'll just disable accounts. Their failed algorithms detect as bad and disable them without any possible ability to restore it. Facebook markets it as a place to share your memories, and then shuts it off in the flick of a switch when you have done nothing wrong.
Facebook is the most biased discriminatory website on the face of the planet, run by the most unqualified staff of overseas labor ever witnessed on the planet. Facebook does have an address in California, if you look at their diverse parking lot, 90% of employees proudly display a Coexist and "I'm with her" bumper sticker on their Toyota Prius, the other 10% ride a solar powered bike to work.
Reviewed Dec. 25, 2017
I have only had a Facebook account for 2 1/2 months and got suspended for impersonating someone and again for suspicious activity and did nothing wrong. No explanation. No chance to defend myself. Just kicked off for no reason. So if someone does not like me all they have to do is falsely accuse me and I get banned unfairly.
Reviewed Dec. 23, 2017
I woke up one morning and found out that my Facebook was disabled. I was very frustrated and a bit pissed off because I was using Facebook for my business page and also running Facebook ads. Anyway, I found out a couple of weeks later that they're still running the ad and still charging me while my account is disabled. I cannot email them or call them because there's no customer service. I called my bank and they gave me two number. When I called, the numbers don't work. At the end, I had to close my credit card and re-apply for a new one. Facebook is a living hell. I personally don't think they will survive for another 5 years. I am sure there are other social media that are a lot better than Facebook.
Reviewed Dec. 22, 2017
I was on Facebook for 5 years, without any problem. A stalker harassed me here and there, but I tried to ignore him, since Facebook don't do anything about them anyways. He reported me in April, my account got turned off next day. I sent a message to FB, telling them I was harassed, so that's why I use a nickname. My account got unblocked next day, with a promise, that they never going to check my name again.
1 month later they locked my account again, demanding my government ID and other documents. First I tried reasoning, I got ignored. In September I gave up, and sent them my ID and other documents. Again. And again. Over and over. Every day. It's over 60 days now, I'm still locked. No one is checking my ID, no one is unlocking my account. They say it's about "removing fake users", but it's not the case. They don't bother with obviously fake accounts, yet, they bother people who have 3-5-8 years old account and actively using their account, having friends, family, sharing photos, etc.
If FB would want to solve the fake account problem, they would hire a several hundred or several thousands (it's a 100 billion dollar company, they could afford it) real people to check IDs and solve user-issues all the long, and would make ID sign up mandatory. It would clean up YouTube in a few weeks/months. But they don't want to solve the issue. What I learned, they don't have customer service. No phone number, no email address, no contact form, nothing. They have a physical address, I sent them a printed letter, they ignored it. I tried Tweeting them many times, I did post on Zuckerberg's page, on the official FB page, asking for help. No results.
So I lost all my photos, my videos, my friends, and a group that I built in 5 years, where 150 people are waiting for my posts, but I can't since I'm locked for no reason. For 8 months now! They also say they delete the documents you upload, after 30 days. That's also a lie. I can check the Case, and my ID I uploaded over 2 months ago is September is still there. So I can't get my account unlocked, yet they keep my ID and other documents on their server. How is that legal?
Meanwhile my online harasser keeps producing fake accounts, contacting my old friends, making up lies about me to them, and there is no way for me to defend myself with my main account. Another thing I noticed. Facebook has no customer service, so a FAKE customer service system got created by scammers. We can say it's maybe not 100% Facebook's fault, however all those scammers with fake profiles and pages are advertising their scam on Facebook itself, and Facebook won't delete any of them. Actually Facebook is highlighting those pages and comments. If you go to Facebook and search "Facebook Customer Service", the first 5 results are scams, showing the fake phone numbers of the scammers!
As far as I see, probably like a million people having serious issues, just like me, and Facebook is ignoring the elephant in the room, making people feel like garbage. Also at this point I think the company has no human employees. Every messages are automated, if you even get any robot-replies at all. You can't contact with a human being. The funny thing is, even their robots have only 1st name. They are forcing all the users use their real full name, yet their robots have only 1st name.
I was thinking of making another main account and forget my 1st main account. But what if I build my group again, work 5 days on it, then I got randomly get locked out again, forever? Absolutely disturbing, how Facebook works. By a business owners' viewpoint, it's trash. By a random user's viewpoint it's totally garbage. By a moral standpoint, the owner of it should get arrested by collecting information of the users (Demanded ID cards that never get deleted, risking people's personal information leaking). There are many other problems too, but these are the "basic" issues with Facebook. It's just the tip of the iceberg.
First they encouraging you to make an account, get friends, upload photos, have your opinion, make a page, make a group, built it up. You work on it, build a community, you spend years and years on it, but then one day Facebook is locking you out for no reason, not letting you back and all your years of work is gone. It makes Facebook the most evil website/company on the Internet.
Reviewed Dec. 22, 2017
My Facebook account is blocked. I have gone through all the steps necessary to log into my account under **, including sending a photo of myself holding the code they gave me. They will not assist me in getting my account back. This account is also attached to my Instagram account which I also cannot log into. This Instagram account contains my personal artwork, as well as friends and family photos.
I then opened a second Facebook account to keep in touch with my family and friends under **. I was locked out of that 2 days ago. There are no explanations why I keep getting locked out, nothing offensive is posted to those accounts. It's way too coincidental that this keeps happening and I no longer believe in coincidences. I am taking this lock out as a personal attack in line with community, ex-colleague, and ex, profession(al) bullying I have been subjected to. I do not work for anyone and no one has the right to attempt to "lock or steal" my accounts.

Reviewed Dec. 21, 2017
I’m starting to lose all interest in Facebook, if I could give Facebook 0 stars I would. Let me explain why. Over the past year they have changed up Facebook where you can't post anything you want. I have been Facebook jailed like 3 times now, over something stupid, and it's ridiculous. Then my Girlfriend gets Facebook jailed over some picture of her dog along with her best neighbor friend. I mean come on can't they remove something more important than this? Like they could at least remove child **, or animal abuse not something over stupid like a dog picture lordy.
Then I get Facebook jailed over a picture cover I mean come on there was nothing wrong with it because it all in the standard guidelines. Then I get a bunch of Second Life blogs removed, and they red flagged it. I mean seriously over a 3D game? The CEO of Facebook is going to end up with a lawsuit on his hands one day, and when I first started Facebook back in 07 it wasn't this bad. Facebook team could show some respect, and courtesy with others, and stop removing stupid stuff that doesn't break the standards guidelines.
Reviewed Dec. 21, 2017
On Dec 19,2017, I noticed that I did not have access to my business page Gold Fingers Hair Braiding anymore. Later, the page disappeared from the web. I have sent 4 message to Facebook but no response. Worse, they do not have a customer service number where you can talk to someone and seek for help. I have spent almost $3,000.00 in Facebook ads in a year and rely on that to gain customers. Please help. Thanks.
Reviewed Dec. 8, 2017
On Nov 30 I go on FB at 4:30 in the morning. When later that day I go on and said password doesn't work. Like ok so I go to try and recover it. And go to my email address. WELL can't get in there either. Like what going on. Can't get into my FB, Yahoo email or my recovery email Gmail. I have gone to every place in FB help section and getting nowhere. Then finally got help to get in my account by ID some people in photos. Got in. Change all my info like email address etc. Wasn't long and got kicked out again. And somehow hacker on my account again. Changed my info and of course, I am blocked out of my new email addresses also. Don't know how hacker doing this.
Been trying every day to get help. When a hacker gets into your account nothing in their help section works. They have no way to talk to a real person to get help. NO PHONE NUMBER, NO EMAIL TO REACH ANYONE!!! In the meantime hacker having a fill day in my account. Talking to some of my friends who think they're talking to me. God only knows what else hacker is doing in there. I have had this account since 2009. I stored all my photos on my account. GONE. Used to play FB games so I have or had over 2000 people on my account alone with my family members.
They should know the difference between from sign-in location from me and hacker location you think!!! I am going to complain everywhere on internet and News Station until I get my account back. This not right!!! I have a new FB. If anyone wants to join my Complaint Group. Trying to get my point out about not get the help we need on FB. You can come join my FB group Sheila ** in Florida Or my other account at: **.
Reviewed Dec. 8, 2017
On 12.05.2017 Facebook starting marking all my group posts as spam. I've gone through their ineffective reporting an issue 25 times. Nothing has been fixed. I have 2 lost and found pet groups. I post lost pets from other groups. Now all my shared posts are blocked. Am I to think Facebook hates pets?
Reviewed Dec. 7, 2017
Corporate confidence tricksters who rely on a cheap but hopelessly inept auto-bot brick-wall to ignore user problems. 3 TIMES in 4 yrs FB has shut my genuine account for "verification" (after 3 fake-reports from a spiteful Ex < with so many accounts I can't keep up blocking them). 2nd time it took 5 days to verify & FB stated they'd never need to re-verify; I naively assumed my account was now safe - Yet 11 months later, after 3rd malicious fake-report, FB shut my account again, 9 years of photos & comments from friends inc. some since passed away - & 2 months later I'm STILL waiting for FB to verify the ID I've sent in many times, or even REPLY to me - FB encourage users to upload their lives & build a "community of friends" then steal it away on an illogical algorithmic whim & refuse to even reply to that user; hopeless Kafkaesque shoddiness of a company. FB need to re-invest some of their mega profit$ on human staff.
Reviewed Dec. 7, 2017
Facebook banned me for 3 days and didn't tell me why, they had sent me an email saying it was by accident. The day they unblocked my account they banned it AGAIN 2 hours later and this time permanently. Again, no explanation as to why. I only used Facebook to post car videos and old school freestyle rap videos about dealing with depression and life. Turns out, a guy who was stalking me on Facebook had gotten my cell # and we got into a heated argument and he sent a screenshot of our cell phone texts, NO MESSAGES were exchanged through Facebook since I blocked him there, and Facebook banned me.
Lost all of my family photos and videos that I can't get back. Got banned from Facebook for some stalker being pissed that I wouldn't pay him any attention. Guess there is no such thing as freedom of speech. Facebook totally sucks, never using that website again. It seems many others have been a victim to being banned and Facebook lets the guilty ones keep their account without letting the innocent ones present their side of the story.
Reviewed Dec. 3, 2017
Facebook deletes, disables accounts without letting the people who own the accounts defend themselves. Especially those with Conservative views... FB will take the word of total strangers butthurt over posts reporting your account as fake without checking first and disable you. Thus the need for back up accounts. I had back up accounts which I used when I was banned over being reported by butthurt Liberals. Everything disabled... I cannot even create a new account, THEY DISABLE IT within a matter of hours. Disgusting how FB treats those that do not share their LIBERAL MINDSET. FB is a joke. You want to talk fascist… Take a look at the Liberal mindset. Extreme censorship is what FB IS ABOUT. Freedom of speech my ass.
Reviewed Dec. 1, 2017
We are a small business and I've had the same problems as many others who have posted here. In one month, Facebook locked me out of my account for "suspicious activity" with no one to contact to find out what's happening. I followed their instructions and then just had to sit there indefinitely. They literally have NO customer support that can help. I managed to find an email address at some point, but it takes them days to respond sometimes. And they were never able to tell me what was happening with the lockout problem. And yet they continue to run the ads while we are locked out!! I couldn't believe it...to me that's illegal to charge customers for running ads when we cannot manage them.
I have been so shocked by their lack of response or caring that they are charging me for ads I can't manage. There is no chat function and they just say "ask our community". The community has no idea why I get locked out. I also cannot access the community when I'm locked out! Facebook makes so much money, I can't believe they won't at least have customer support for paying customers. Google Ads has been SO much better. Please help if anyone reading this has ideas for how to deal with Facebook ads. I cannot justify spending money on Facebook ads when they will not provide support to fix problems that are their own fault!
Reviewed Nov. 27, 2017
Yeah, it's that bad. I never actively used Facebook, but a friend of mine convinced me to register, and try to develop my business there too (I own a YouTube channel for music videos, uploaded daily). So after I posted 10 videos on a Business page I created, I got locked out for "suspicious activity." Let me just clarify that for a second. I don't use a VPN. Confirmed my profile with a cell number. Using a freshly created Gmail account, confirmed. I also uploaded a real photo of me on my personal account.
I got locked out of my profile 2 times for the last 1 week, and first time I had to wait for 8 days to get unlocked. I'm finally done with Facebook this time. Don't waste your time or money on this **. What a bunch of waste of my freakin' time. That is no way to do business. That is no way to manage your website. Absolutely bullies. I can't even imagine if someone reports my photo, it'd get taken immediately. Nobody reported me because I don't have any Facebook friends and nobody around me except one person who is super close to me -- talks to me there. Their automated systems are made to harass honest people trying to make some buck to pay the bills. I'm so disgusted I'm gonna throw up.
Reviewed Nov. 20, 2017
I spent a year developing my FB account for my business - spend hundreds of hours making a great biz page and spending $$$ on FB ads to collect followers and likes. And, in one day it was all gone! FB locked me out, then sent me security codes to my cell to get back in that NEVER worked. There is no one at FB to talk to, no email address to get assistance and NO ONE at FB that cares about anyone unless you spend a MILLION dollars a year on advertising. So little businesses, don't waste your time or hopes or money on a company that TAKES advantage of NO Customer Service and NO one in the US government can or will do a darn thing about it.
Reviewed Nov. 20, 2017
LOL. What a complete joke of a supposed free speech platform. God forbid you have conservative views. You'll be banned immediately. Idiot liberals keep reporting my legitimate account as fake and I have to submit a picture ID and wait sometimes WEEKS to get verified. Sometimes the verification never comes even though I LITERALLY UPLOAD A PICTURE OF MY FACE WITH MY DRIVERS LICENSE. I can't even create a new account to stay in contact with my work contacts because Cuckerberg immediately ID blocks me. Facebook moderators and Mark Cuckerberg are all a bunch of intellectually lazy and ** people. Like honestly, complete ** running Facebook. They have also cost me money by keeping me blocked from communicating with potential work contacts. ** those ** running Facebook. Complete morons.
Reviewed Nov. 18, 2017
I tried to contact Facebook. They blocked me almost everywhere. Who doesn't have money to pay for your paid campaigning? It doesn't mean you should have written to unpublish the pages without any written email notification. I would have given 0 stars.
Reviewed Nov. 17, 2017
For over a month I have tried to receive help from Facebook to log in to my account. I followed all of the required steps, with no response. I have now sent 15 emails to the Facebook Team requesting deactivation of my account with no response.
Reviewed Nov. 16, 2017
Facebook has been locking my account In order for me to show my ID. How many more times do I have to show them my ID? I have showed them about everything of me including pictures. What is wrong with them. I have showed them my ID about almost 20 times already. Today is November 16, 2017 and I am here waiting to regain my account back... My friends are waiting for me to get back up and running... This is not about buying. Is about being logged out for no reason. And I have gave them everything they need to authenticate my account... I don't want a lawyer. I want my account back... For future experiences with Facebook with others this what Facebook does after you give your ID and then they give your account back whenever they want. This is very unfair.
Reviewed Nov. 8, 2017
I used Facebook to follow several professional websites related to my work and current economy. These are very informative. But after about a week Facebook demanded I provide my original photo and suspended my account citing security reasons.
Reviewed Nov. 4, 2017
Every time I'm try to log in on my Facebook it asks for my code or for two-factor authentication. I don't have it and they don’t sending it to my phone. I made too many request and nothing help me to open my Facebook account. Trying to log on on Messenger but now I'm lock out because of many accounts created with the same numbers but I don't intended to created many accounts. Facebook automatic send me accounts that don't match my primary account, yes my name but no even my picture, but I still cannot log in on Facebook or Messenger. It is crazy and I'm thinking about leaving Facebook.
I ask my friends as many I can to report my account to be permanently deactive but not still there without being recover o deactived. It's so frustrating. If they can't keep stuff like this from happening how can they keep other information safe and secure. Now I have to canceled my bank account because in the past I make payments through Facebook! No privacy or rights protected on Facebook!! I am an administrator of two pages, one of sales and another page on personal motivation and they are unattended for weeks because Facebook does not solve anything. I really need to recover my account to continue selling and contacting my clients.
Reviewed Oct. 23, 2017
I am a business owner and I am trying to buy ads on Facebook so that I can jumpstart my online store. I placed an ad for selling shirts but I got rejected so I said 'Why am I unable to put ads?' They told me that I have sell weapons so I remembered that I still have a pocket knife selling in my store. I took off the pocket knife so I tried again. Again, they rejected me even though I took the item in question off. I keep telling them that I am not violating that rule but they keep referring back to the same first rejection and that they have a zero tolerance policy. So up to this point I have tried 3 times to make my ad go through but there is no traction in my case. Support doesn't help me, they don't acknowledge the fact that I already fixed the problem, they don't advise on what to do, THEY DON'T HELP THEIR PAYING CUSTOMERS. All I am trying to do is sell a cat-lovers t shirt and a movie painting t shirt, I already fixed the problem.
Reviewed Oct. 23, 2017
I posted something to a family member's page telling her to stay out my business and telling her stuff that she did that I didn't like. So today I log into my page and see the post I posted to her page along with a message from Facebook talking about it was removed for "BULLYING". I don't bully anyone, if she can't stand words thrown at her she shouldn't talk go around talking about people. I deactivated my account with a message that I didn't appreciate them calling me a bully and that I plan to file a lawsuit against Facebook for slander.
I have reported all sort of violent video to be removed, but according to Facebook they don't violate any of their standards, yet posting nonviolent or threatening language to someone page is bullying. I rarely go on Facebook, the only reason I did post was because she called me, and hung up in my face after telling me off. It may have been stupid but, I AM NOT NO BULLY! Bunk Facebook, I deactivated my account and told them to deactivate it indefinitely. I'm fed up with my page being hacked numerous times anyway, sending bogus messages to other friends. So, Facebook I will be looking into bringing slander charges against you starting today.
Reviewed Oct. 23, 2017
I was suddenly blocked by Facebook from any sharing or posting activity. I was just informed that I was blocked for a week, no prior warnings, no explanation. I have logged 5 different requests, to find out why I was block, to have some sort of an explanation, no response from Facebook at all.
Reviewed Oct. 21, 2017
A guy has been harassing me and others with fake edited, offensive posts, even calling me ** which is a slang for woman's genitals. He then reports anybody who responds. FB then disables others' accounts instead of his, without checking his own offensive posts. He takes selective screenshots of those who respond in self-defense and then it is too late for others to retrieve and take screenshots of his own offensive posts. How can FB allow that to happen?
Reviewed Oct. 20, 2017
Just so people know, I did find an info e-mail for Facebook. I used it and Microsoft reported they couldn't deliver it for "security" reasons. To other homebound seniors, Facebook does not care in the least about your wellbeing. I have spent hours trying to unblock my Facebook account with only mechanized replies and no unblocking. The people who work for this company simply DO NOT care...except for their advertising dollars. Do not place your trust or well-being in Facebook.
Reviewed Oct. 19, 2017
Facebook is no more than BIG BROTHER that gets by with murder and the BBB and other regulatory agencies allow it. They will not communicate with me in a timely manner, block me for no or vague reasons and have now billed me early for an ad leaving me no money for food. There is no way to communicate with them by phone and you have to wait weeks concerning any issues for an answer and then never get one or they string you along.
Reviewed Oct. 19, 2017
I made a comment on the CBS news site wherein I postulated, more in jest than anything, that maybe Harvey Weinstein was some kind of ritual sacrifice by the invisible power structure that controls Hollywood. Few minutes later, I was cut off mid-post with a window saying suspicious activity had been detected and I would now be logged off for my own "safety". So annoyed, I set up a new account with a different email, phone, etc, but the same profile pic. It lasted about an hour. Then the same thing happened. I've tried repeatedly to get back on (I'm out of phone numbers to use) and get the "Your photo is under review. You will be logged out... for your safety". I'm disabled and FB has been a way for me to connect with the world and feel like a part of it. Our country is entering a sad and scary phase of verbal oppression and [self] censorship totally contrary to the principles upon which America was created. Twitter just doesn't cut it for me.
Reviewed Oct. 16, 2017
Facebook need to held accountable for what they are doing to people who use Facebook as a social media. Anyone can just send an email to FB stating Joe Blogs is not his real name and your account is blocked. The COMPLAINANT should be made PROVE their case. As shown on this website, too many people are made send ID to Facebook who can do whatever they like with it, start an account in your name, get a loan in your name etc and no one seems to care. People start putting in complaints to the US Government, complaints to the Discrimination Board and wherever else you can. Make Facebook be held accountable. Request compensation when you have proven you are who you say you are. Maybe when Facebook and its directors have to pay out money for calling people liars, they may make the complainant prove their case and not the person they HARASS.
Reviewed Oct. 13, 2017
Facebook recently took the extraordinarily ignorant measure to block me from posting my own gaming videos, citing that I had posted material belonging to someone else. There is absolutely no evidence they would provide me with that I committed such an offense after numerous requests, and they would not respond to demands to reinstate my uploading privileges. I filed a BBB complaint against them after filing 3 different requests for action. These videos were not political in nature, nor were they religious or activist related, they were gaming videos, nothing more. There was absolutely no reason why they could not have at least responded to my requests other than they do not find the matters of a single member important when they have billions more to hawk their advertising towards. I for one cannot wait for the next big thing in Social Media to come along so that Facebook can join the ranks of MySpace, MocoSpace and AOL.
Reviewed Oct. 9, 2017
Despite my first and last name being my GIVEN, LEGAL name, I'm in my account one minute and went to check my notifications and was out. My middle handle is not a name. The. Middle. Not the first or last... the middle. This is under the guise of enabling safety and ensuring my friends can reach me. I've had the same amount of friends for the last 3 years... AND MY ACCOUNT IS PRIVATE. People can't find me any damn way. Facebook wants me to scan my i.d. I was looking for a reason to take a break. Completely asinine.
Reviewed Oct. 2, 2017
Lord where do I start. Facebook told me I need to secure my page. I click I change my password which I been trying to get back on Facebook for almost week. Tomorrow October 3rd, and it either goes back to the beginning saying change password again or I get a page is broken. I been writing to them to no avail. I mean not no one has replied. I play a few games on there and my friends, family, bosses, and co-workers are on there. Now nothing and no one is telling me nothing... I even sent a picture of my driver's license to them. If anyone else has had this problem how did you solve it.
Reviewed Sept. 30, 2017
They keep deleting my Facebook account and ask me for my picture, name, date of birth and identity. I submitted but they did not accept. They are not letting me to access my Facebook account and associated pages. This is the third time they have done this. I have never posted my pictures on Facebook since it's my crafts page. On the other hand, me and my friends kept reporting about a fake account which we know for sure is created by a blackmailer, mimicking my friend who never had a Facebook account. But Facebook did not block that page, saying that account does not violates Facebook rules. Wow! Seriously, if Facebook can ask me for my identity why not that fake account holder? I must say Facebook is supporting blackmailers and encourages illegal activities. I hate Facebook.
Reviewed Sept. 28, 2017
Facebook banned from posting or commenting for 30 days for stating my anti-vaccine opinions. I also commented that according to the evidence I have researched, it appears that vaccines are targeting people of ** more than anyone else and that Big Pharma is just an extension of the ** and their Eugenics programs. Then the trolls started attacking me and calling me a racist, which I am definitely not.
Since when in this country are people not entitled to their opinions? What's going on is they have TROLLS working for NSA (right out of Edward's ** playbook) that reporting people, and FB has robots working there, or Government TROLLS who monitor the complaints, and based on the number of TROLL complaints, they take people down who have done nothing wrong! They don't even bother to read the comments they are censoring people. Or maybe they do, and FB just does not agree with certain opinions, so they censor people!
Reviewed Sept. 26, 2017
I had the same Facebook account for about 4 years, until around a month ago when it was disabled permanently for unknown reasons. I used my real name and didn’t post anything inappropriate, and even still my account was deleted. I went to go make a new account, and about an hour afterwards it too was permanently deleted. Again, using my real name and not doing anything inappropriate. The way it happened was I would see a tab come up that would say I needed to secure my account due to suspicious activity, and to click below to proceed. I clicked below and it asked me to upload a picture of myself, and so I did. I was then told on the next page that I could not log in right now because they are reviewing my photo and will get back to me. “We will get back to you” was the first sign that they weren’t going to. Sure enough, they never did.
Anyway, I made another account a couple days later. Same exact thing happened. I did it again and again, making new emails to make new accounts, all with the same result. I have a normal name and I decided to be sure I would use another last name. I used my girlfriend’s last name, same result. I’ve made a total of about 14 accounts in the last month, all with the same result. Some lasted an hour some a few hours, none more than four hours. I guess I’m not allowed to use Facebook from now on, though I don’t know how they know it’s me since I used different names, emails, and phone numbers.
Reviewed Sept. 22, 2017
So I have a business that I post to Facebook Groups that are EXACTLY for that, posting your business in. My posts are very benign and not offensive at all. Constantly getting blocked from posting in them. There needs to be an alternative to FB. It has become just like Craigslist. If someone reports you and you are blocked you have no recourse. The appeal process is nothing but a joke. You will NOT get an answer back to your appeal because it never goes to an actual person for review!! No phone numbers to call just like Craigslist. A very, very poorly run site.
Reviewed Sept. 19, 2017
Well I used to be with Facebook and I can't stand Facebook now. I can't even keep any pages without Facebook keep deleting my pages. I had Depression page and Facebook removed the pages. I have put A new Page and Facebook delete my new page so l was asked from Facebook A picture of my face and I gave one to Facebook. I waited 72 Hours but Facebook turn right around and deleted my Facebook page without any dang notice whatsoever. It really pissed me off that Facebook didn't even bother to let me know why Facebook did that to me.
Reviewed Sept. 19, 2017
I work for the Police Department and had Facebook for 4 years. Never had a problem till recently. My account was disabled supposedly for spamming and using bad content. I'm a mom of four. I don't use foul language. Most of my pics are of my children and some inspirational quote that I use. Recently I started my own side business and use Facebook for promoting my products. I do not sell things to anyone people. If they like what I post they hit me up.
Now I'm having a problem because there are people that are selling themselves and using Facebook to promote prostitution and are people who bother others so they can sell their products. I do not do none of this and I get banned. I never got a warning at all or anything like that. I'm seriously in awe with their behavior. They should investigate the girls that add you as a friend and say come and join and play with me. I'm disgusted and believe that they should investigate the ones that are doing this things.
Reviewed Sept. 12, 2017
Facebook has been blocking my original page for quite some time now and the company has intentionally refused to take action to resolve this matter. I've told Facebook numerous times that the solution to resolve this matter can't be fixed using my cell phone number because I don't have the phone. They refuse to send another solution and continue to play games. They are blocking my freedom of speech.
Reviewed Sept. 10, 2017
I needed to disable my very old FB account due to a violent experience that caused me concern for continuing use of my old account. When I disabled my account, they wanted a comment as to why and I said I would be opening a new one. Clearly, there is no one there to read these, so why ask us to say things that mean nothing to them? Anyway, I set up my new account, and almost immediately it was shut down for security reasons. I submitted a verification photo and nothing changed. I appealed the decision and uploaded a copy of my I'd proving I am me. The account was reopened but literally five minutes after I signed back in and started looking for my family and friends, it got shut down again. Same thing. Photo verification and then ID. It's been down for 1.5 weeks, no email or anything explaining why they did this.
Getting impatient, I created a new email and new FB account to just start over thinking it must have been a fluke with the other new account. 5 minutes into searching for friends and family that FB suggested, I let IT dig through from my phone's contacts for - BOOM - locked out again, send in another verification photo. I have never been flagged, accused of not being me, nothing. No reason for this to be happening. And ZERO explanation or even communication from them other than the canned FB message telling me about some supposed yet unidentified security concerns.
I think FB has it all wrong worried about "fake news" and the Russia stuff. It's like they swung the pendulum too far the other way and are actually killing their legitimate base. They don't need ID or all the other hoops to verify a person is real, Google never even goes that far for a FREE account. Judging on the number of posts here saying that the same is happening to many others, mostly in 2017, this is clearly something to do with their algorithms, yet they're doing nothing about it.
The cause for a lawsuit is certainly a reality, given that FB partners with other sites and platforms for people to use to log in to chat, shop, and many other activities and places that are NOT Facebook. Therefore, the arbitrary, and clearly often unwarranted cease of service which causes much more than simply not being able to log into your Facebook profile, along with their collections of its causelessly-banned users personal private information, photos, ENTIRE LIVES with an inability to log in and delete that info from Facebook's servers, is definitely something the law needs to look into. If someone decides to bother with a class action suit against these private info thieves, count me in.
Reviewed Sept. 9, 2017
It has become apparent that FB is now censoring free speech. I have been blocked repeatedly and NEVER violated their "so called standards." Each time I am blocked it is after I have posted something PRO Trump. They have become blatant and it now appears they are running the country. When will you de-monopolize this company???
Reviewed Sept. 4, 2017
I sent five scanned jpeg IDs for the verification process and each time I received an email back "thanking" me for sending these. However, it was the same worded emails that I got before about what IDs I should submit to resolve the case. So, each time I responded that just looped me and did not accept the IDs that I sent and so they were either moving the goal post or negating that I had passed the goal post. Whatever they were doing...which I saw as screwing with me...they still left my account disabled and I still could not log in and use it. Now they have closed my case #** and left my account disabled and refuse to respond to my emails. They are like that Utah policeman Tom ** who handcuffed the nurse Alex **... I have done nothing wrong and they have handcuffed me.
Reviewed Aug. 30, 2017
Every single situation where I try to contact customer service, I never receive a smart response back. Seems like literally everything is automated, including any decision-making/judgment, but they still attach a person's name at the end of every response to seem personable. Special circumstances are ignored because they do not read any of the text that I write, whether through Facebook or through email.
I read a comment that someone had posted. I responded to it with some articles and asked if my source of information is legitimate. That person felt threatened in some way and/or feared for her reputation and she reported that thread and tried to dig into my personal information and when she wasn't satisfied, she blocked and reported me. Now in response to the report, Facebook blocks my account. I used every method Facebook provides to try to reinstate my account but no matter what I try, I NEVER GET A REAL RESPONSE TO ANY OF MY REAL QUESTIONS.
I sent them documentation and an explanation on every single discrepancy I could find, and in response, they say that I did not send the right documentation, please send again. I send them the correct documentation AGAIN with explanation AGAIN and ask them to please READ the text that they allow entry for. Facebook responds again saying that I did not send the right documentation, please send again. I then email them, and they email me back the same response.
Literally, Facebook is allowing this person to harass me because they did not like what I had to say (and in this case, all I did was post links to some news articles and ask if that’s an okay source). They literally do not read any text and none of their responses will ever address anything you ever write. Non-existent customer service. Why have any kind of appeals process if you don't pay attention to them? Why have text entry when you don't even read text?
Reviewed Aug. 25, 2017
To Whom it may Concern: The reason that I used the name ** on the Facebook account creation was due to the fact that my ex-fiance is very violent and I also have a permanent protection order on him. He abused my son in every possible way that you can to a 3 year old and has threatened to slit my throat and have my son watch me bleed to death.
The Gmail account used to verify the account is a business account Gmail that my wife/business partner have and it was done with their permission, again, to protect both myself and my son. My ex-fiance is a convicted sex offender and very violent. Please re-enable my account so that I can continue to play the wonderful games on there as well as interact with some very nice people that I have managed to make contact with.
It seems highly unfair that while I was doing what I could to protect myself and my son, other people, including my ex-fiance, can continue to have their Facebook accounts active and fine. My ex-fiance, Michael **, has a Facebook page, other individuals have multiple accounts, curse, make sexual innuendos, and even put in hack codes and they are not punished in any way shape or form. Facebook says they are trying to create a safe environment for everyone, yet the ones that are following the rules get disabled and those that violate so many "safe environment" rules go on as if nothing they are doing is wrong.Please let me know if you require any further information or documentation in order to have this matter resolved quickly.
I decided to open account in my real name and a few days later the same thing is done to me. But in chat I answered a question and talked to someone in private chat and guess what my account is disabled and have to show document and get automated responses "cant confirm account. Please send more information on this and that list". I have the right to protect myself and defend myself and answer questions but Facebook says no to that by disabling your account.
To me they are bullies and don't care about protecting someone even when you tell them about someone that still has an account that is up and they are a known sex offender and in and out of jail and when you report someone in a chat that uses offensive language and slurs and calls someone a vulgar explicative... Facebook is a joke for their rules, let someone go for things they should get disabled, someone answers questions and says how they feel in a private chat and they get punished and have to jump through hoops to prove who they are and told that is not your account when it is?
PS. Even if this gets resolved Facebook will lose my entire family because of this asinine not so bright show of brains on their part. Also I feel they have their favorites and pick and choose newer accounts to target then go to older ones who rub them the wrong way. I will put this in as many places as possible on the internet to let people know about the unfair and unjust actions shown by Facebook on disabling someone without giving a better reason than unjust ones that do not apply to any reason given than making something up to do so, to me Facebook is losing more and more people to other social networks.
My main reason was to chat with a few people and play 3 games on there. Well I can play other games a like them just as I did. There might not be the same games but I like other games that I will love better than Facebooks games. I already have a handful in mind to try, so to me Facebook is a joke and I want to thank Facebook for showing me that there are better options to me even in cyber space that are not bullies and hypocrites just like in the real world. Does it bother me yes but with big companies we are just a number to them. They say they care about are safety but in reality they only care about themselves and to see how many people they can screw over by taking their accounts away from them.
Reviewed Aug. 25, 2017
I honestly think the reason Facebook deleted my account was because my views were not the same as main stream media. I had never posted anything inappropriate or harassing, I was passionate about engaging my friends in discussions about what is really going on in the world and how we need to talk about these things if we ever want our world to change for the better. I now think Facebook is a part of the problem too.
Reviewed Aug. 23, 2017
Too many people are being bullied on Facebook by this ban policy. I can get a member kicked off by reporting some lame post, or I can block that person so I don't have to see their lame posts, but I should never be allowed to pass judgment on another, just because I am mad at them, or I was raised different. Since Facebook actually encourages this activity, it is also aiding in the very thing our constitution protects us from (in many cases) - denial of due process, which should warn first, and allow us to explain. My guess is that the company is only staffed with golfers and stock holders, and the occasional glitch repair personnel. If I can't post, or have to be careful what I say, I might as well just not be a part of the drama, as well. Ten years of my time wasted on the site, good riddance **!
Reviewed Aug. 22, 2017
I created a New Facebook Account which required uploading a recent photograph of myself and a form of ID and my cell phone number. I attempted to edit settings for privacy and suddenly, FB logged me out. Message said they would contact me after documents were approved. This was 4 days ago. My account is now disabled. You can't delete an account unless you log in. I'm stuck. I am concerned my private info is floating out there for all to see. Facebook apparently has NO Customer Service. As huge as that organization is, they assume no accountability for their errors. I replied to several times to an email to their Security Team. Crickets... Someone should review their business practices. Has anyone noticed their mailing address: 1 Hacker Way, Menlo Park, 94025?
Reviewed Aug. 19, 2017
If FB only allows one account per email, why did they allow me to setup a second account with the same email address and use it for weeks? I assume they deleted it because this morning my second account is GONE. I used the second account for gaming and progressed far in a fun game and lost my time and $ spent on the game. I didn't know about the one account policy, FB should have not allowed the creation of the second acct using the same email address if it was against their policy. Not many people read the entire book of the terms agreement.
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