Facebook Reviews

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About Facebook

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Facebook is a global social network launched in 2004 that integrates advertising and business tools for user engagement. The platform enables users to connect, share content and communicate through various features like messaging, photo sharing and groups.

Pros
  • User-friendly interface
  • Wide range of features
  • Regular updates and improvements
Cons
  • Frequent technical issues
  • Slow customer service response

Facebook Reviews

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    Page 5 Reviews 440 - 640

    Reviewed Feb. 25, 2018

    I rarely use my Facebook account, however I went to log in to it and I got a message saying my account disabled. I did not give any false information or violate any regulations that I am aware of. Have made numerous attempts to get the issue resolved from the worthless Facebook Help Center. That Help center is a joke. Then it wants some sort of files etc. An absolute nightmare. No phone number or customer service. Zero help or info from Facebook.

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    Reviewed Feb. 20, 2018

    While actual hate speech runs rampant on the Facebook platform with no action taken by Facebook on most of it, I am currently sitting in Facebook jail for 3 days for suggesting that people block a troll rather than engage with them. It's rather odd that benign comments land people blocked from Facebook for days at a time whereas racial slurs, religious discrimination, sexism, homophobia, and plain bullying all result in a "this doesn't violate our terms of service" message. Facebook's automatic moderation algorithms are broken and Facebook doesn't appear to care. They don't have to care either. With Facebook, its users are the product they're selling to advertisers.

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    Reviewed Feb. 20, 2018

    I have repeatedly reported fake news, sites, obscene language on Facebook multiple times. They ALWAYS just give me a pat answer on how to block or not follow the fake news. They are a HUGE part of the problem with fake news these days. I would love our do nothing congress to act on this and other fake news websites.

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    Reviewed Feb. 19, 2018

    I have been a Facebook member for eight years. I have not violated their Community Standards in over two years. Nevertheless, I have been blocked from commenting the last eight months for comments over two years ago to eight years ago. Each block is 30 days with only a day between each block. I see no end in sight. It appears this blocking will just go on and on. I am not able to go back over two years to delete any comment. This situation is out of my control.

    All my friends say that Facebook discriminates against Israel supporters. I have complained to their "Help Center" many times. I never get a reply. This is my last comment to them. "I have blocked eight times over the last eight months for comments over two years ago. I have not violated community standards over the last the last two years. My question is how much longer are you going to continue to block me over these very old comments going back eight years when I follow Community standards over the last two years."

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    Reviewed Feb. 19, 2018

    You can be banned, blocked, or suspended like a child for no reason whatsoever given. Maybe a group of people or a Facebook group admin doesn't like your political opinion. They will tell you as long as it doesn't violate TOS. This isn't true. Complete censorship. And arbitrary blocking. I've had some friends and once to myself were locked out until you take pictures of yourself and send them to them... Others have been banned because people report your post "offends them" ie: doesn't agree with their political opinions. Be prepared for a frustrating, unfair and censored experience. And if you pay you will have no recourse to ask why you were blocked or removed if you happened to make someone mad who wants you gone.

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    Reviewed Feb. 19, 2018

    So on February 2, 2018 Facebook blocked me from posting in groups for a week because me post my food pics in group looks spammy. (Lol I know right). So then February 9, 2018 I'm able to post, but every time I posted a food picture in a group, I had to verify that my food pic wasn't spam. Facebook claim they was going to fix the problems. On February 13, 2018, someone on my page added me in a gay male group. I wrote on the group page who added me on here with all these **, and next thing I know I get blocked for 24 hours. I wasn't able to comment, like post, respond to messages nothing.

    On February 14, 2018 Facebook tells me to verify my account for suspicious behavior upload a clear photo of myself, they will email me after they review it. It's now February 19 2018 and I'm still not able to log into my account and I don't know how long I supposed to wait. I'm sick of them. I'm a wait til the end of month. If I can't get in I'm a make a new page.

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    Reviewed Feb. 18, 2018

    I go to my Facebook acct. I'm locked out. They claim unusual activity. Now they want a photo. Well what happen to the last photo when I was locked out in Nov-2017. After I sent a photo over 7 times still can't get in my account. They claim they have to review it, it's been 2 days. Still can't get in my account. Now they claim they sent a code. Well they sent 5 different codes however neither of them worked. Then they claimed they set my phone number as my reset code. I know my damn phone number. That didn't work either. They cant tell me the unusual activity. They cant even send a reset code that works. And the Facebook site still says they're checking my photo so I cant login to my acct.

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    Reviewed Feb. 14, 2018

    After I signed up with Facebook, I uploaded my photos, picked out a Facebook URL and started sending friend requests to friends I knew. Well within minutes I get signed out of my account for security reasons, Facebook asked me to upload a photo to verify my identity, so I uploaded my drivers license that showed my name address, photo etc. 3 days later I was able to log back in, but within minutes I get booted out again asking for the same verification again. So uploaded my drivers license again! 3 days later was able to log back in, and after a few days it happens again! I swear I was starting to get really upset where I said if it happens again I will leave Facebook for good.

    So I'm finally able to log in again a week goes by, things seemed to be good, until tonight. I got logged out again, asking for a photo again, I uploaded my drivers license for the 10 times in a 2 month period! Now I'm sure it's going to take 3 days to even get back in my account, but once I do I am going to delete everything and delete my Facebook account because it's just bull crap that I have to go through this several times a week and it hasn't stopped. I feel like their system is not working right if it doesn't know I have verified who I am like 10 times over and over again, that I log in on all my devices computers etc. The waiting period ticks me off every time and it's gotten to the point where I'm about to say good bye Facebook. No one should have to deal with this ordeal. I called customer service for Facebook about it but they were no help at all.

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    Reviewed Feb. 13, 2018

    Hello. On Dec 28 2017 my 8 or 9 years this year main personal account was disable for no reason. When I try to submit my appeals after few hours I receive the message that I'm ineligible to use Facebook and the decision is final. What! When that happen I try again to submit but no response. I try over and over again after two months with 35 reply no words from Facebook but the case still open but no words from Facebook. I don't know why? All of my documents I sent but no words from Facebook. What happen to the Facebook system. All of my 8 years of memories, photos, friend, important friend abroad, even the groups was gone!! It's like Skynet Terminator!!

    When create another one it's disable again!!! WTF. I waited few days and clear my browser and I create another account. It success and lucky I reactivate my old one that I create from 2011 but sadly no pic. I save for just in case because I don't trust Facebook. Now I have two Facebook account left. I hope the policies was change. It's ok for block 7 15 30 days or 3 months but for permanent disable or disable ineligible ACCOUNTS WITH NO VALID REASONS!! That's a BIG NO!!! THEY HAVE NO RIGHT TO DISABLE ACCOUNTS. #FacebookUnfair!!! #PermanentDisableAccountUnfair!! #CensoredFreedomOfSpeech.

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    Reviewed Feb. 13, 2018

    I was suspended for 3 days under the harassment and bullying "standards" they have. The problem is, I was quoting to someone what a lady said to me and when I reported it, they said it did NOT violate their standards. Well, I can't harass myself! The first time I was suspended for 24 hrs I had also quoted something the same woman said about my daughter at a different time. I have never used her name even though she uses ours in her posts along with degrading racial slurs and violent threats. She continues to harass and threaten even her own children and us reported on a regular basis.

    They may ban one of her profiles so she just builds another one. But a friend of mine had an enemy report her for spam and they banned her whole IP address and even tagged pics so if she built another profile, it tagged them. They flat out refuse to answer my emails and tweets. It seems they are letting Conservative Christians be degraded and berated and will not do JACK to help us. I had wrote I was fed up with FB and I believe they read that and suspended me in a show of their "authority". It's not right!

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    Reviewed Feb. 12, 2018

    I set up a Facebook like page for my business, it was building likes slowly but surely and very slow, but the response to my posts, initially was good. Then I was harassed by Facebook with endless pushy messages to boost posts by paying for boosts, paying for page likes and paying for ad campaigns and for the contact/phone button and my website to be promoted. Like a fool I decided to try the boosted posts and ads etc. Then all manner of vicious trolls offering the same service as myself, on Facebook, for free took to leaving embarrassingly derogatory and banal posts on my life page. I complained to Facebook and asked for them to be removed and I got no help.

    So then my bank card expired and I was sent a demand for £333.00 (GBP) outstanding balance. I refused to pay this until they helped stop the trolls, not so much as a reply from Facebook so I have not paid the outstanding amount, despite endless harassing messages and demands to pay it. Now though, Facebook endlessly block me joining groups, posting on groups, they block access to my business page, the likes have reduced, and when I post anything to another group it never appears. So when people are allowing me membership to groups I am left unable to thank them for allowing me membership when bans are endlessly imposed. I tried to create a new profile to use that but they caught on to that and they block me on that. So had I not been so stupid as to start paying for boosted posts, ad campaigns and page likes etc I doubt I would be getting the same abuse.

    I know this is a fact as another group owner I know has never had the same experience despite posting hoards of ads every day - I post 5 and suddenly I am blocked for 7 to 10 days and this happens now in succession. I appeal every block and restriction they do not respond let alone favorably by lifting the restriction or ban despite on several occasions recently, my telling Facebook that my posts were to raise vital funds for a lifesaving charity I support and was only trying to raise funds for. Facebook blocks me now doing most things and I find this despicable. I tried to ban the trolls from the page and disallow posting by page likers but the trolls found a way around this by posting comments onto posts and humiliating me, Facebook did nothing about this and back then there was no facility to search on a trolls name in the list of people liking the page so searching through endless page like names was laborious and yielded nothing.

    I spent tens of thousands of pounds on ads that produced no business likewise was so all other promotions I ran which cost me serious money. Basically I was conned and I am furious and now I have set up a Facebook group at: ** To try and gather enough people who have been ripped off by Facebook like I have, to form a class action lawsuit to sue Facebook for business damage and reputation damage, which is now colossal and I feel violated my trust breached and there is no way I will ever pay Facebook for ads again. Their actions are trying to bully me into paying them for new ads and the outstanding amount but I am not going to be paid to be bullied, ripped off or damaged.

    Facebook need to be prosecuted for abuse damages and hate crime. Really I see this as a hate crime. They are not fit to be running a public platform like this. They prey on vulnerable people and are like Little Hitlers gloating over their power to destroy others and rip them off. I say lock them up. We need someone to create a good rival platform to oust Facebook out of use and fast. I am now receiving vile ** messages via Facebook messenger and fake men with fake profiles are sending me posts trying to dupe me out of my income, posing as men looking for partners. Facebook is full of pedophiles and abuser of adults and children. A breeding ground for trolls and sickening abuse. Close it down. No one is safe on it. It is very badly run and managed.

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    Reviewed Feb. 10, 2018

    I used to use Facebook for Photography but left several months ago. The reason why really didn't have anything to do with it but A. I wish I had done that sooner and B. I couldn't be more glad that I did. Facebook really is the largest scam out there for several reasons, and like others who would like to see it happen, I'd be more than happy to see them face a lawsuit. Facebook really doesn't care about your privacy regardless your so-called "Privacy Settings". Anyone can look up your name and view all content you post on your timeline as well as steal your uploaded images and even profile picture.

    If you have a Facebook page only a fraction of your "LIKES" will receive the updates unless you have to pay... for nothing. Only to get more reaches. Technically this is not an ad so this is more than bogus. I read that once you pay to "Boost your post" once it "Expires" even less of your "LIKES" will get reached. The algorithm on Facebook is also more than bad. Most of the time new posts won't show up at the top of your timeline and sometimes new posts will be way behind old posts.

    You could actually find a lot out there why people actually hate Facebook. I would personally, if I could, get more people to leave Facebook. Because of how bad Facebook is. I'm actually surprised they're still up. They really don't care about anything (except money) or anyone. Facebook is by far the worst social media site out there and like others who posted, they won't last too much longer...especially once everybody start seeing how crooked it is. If anybody asked for a social media site to use, I would just tell them not to think about Facebook.

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    Reviewed Feb. 7, 2018

    On February 5, 2018 my Facebook account said session expired and when I went to log back on it said my password was not correct. I tried changing the password and it said that account does not exist. Then everyone on my friends list receive a viral video. There is no contact phone number for customer service and the ones online have different numbers that I don't trust. They don't offer the choice to email them. I had no choice but to have my friends go onto my account to report that it has been hacked and after 2 days of nothing happening and not contacting me I called LifeLock and they tried helping me contact customer survive to no avail.

    I then had my friends go on to report that there's inappropriate content and they responded immediately. After asking them what the content was they said the videos so FB removes the videos but did not fix the issue that it has been hacked. There are several duplicate accounts - one under Jenny, one under Jenny **, and one under **. A faceless Facebook user tried emailing me. I don't use Chrome to go onto Facebook. I use Safari and my birthdate is not December 4th. It's November 24th.

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    Reviewed Feb. 7, 2018

    I have been plagued with bogus and unjustified spam complaints from Facebook (12 to date). I report each and every one, with no response, of course. Dell Premium Support acknowledges that this is a known problem, and it seemed to have ended, for a few days, but it's BACK!

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    Reviewed Feb. 5, 2018

    Unable to upload requested id verification - In the past 3 to 4 days I've had twice as many accounts on Facebook shutdown! For absolutely no reason! I am not a drug dealer! I am not a prostitute! I don't propagate any form of pornography! I simply promote ** history and share Community Resources. Again this is about my eighth account with Facebook. I have always use all my real information including my name, email and phone numbers. I don't have duplicitous accounts. I have contacted their customer service email then followed all their help suggestions and get nowhere. Facebook way to go.

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    Reviewed Feb. 1, 2018

    Facebook blocked my posts as SPAM, I am the organiser of a major Salford reunion, I am also an author of the book A SALFORD LAD. Because the book is in great demand, and I having been asked by many friends for a direct link to my book, I have been putting the link on several sites, also I have been interviewed on BBC Radio Manchester about the book, the video link to the interview has been posted, this too has been classified as SPAM and Facebook has blocked this too. Facebook is supposed to be a social media site connecting friends who want to communicate with each other. On their support inbox they openly apologise for their mistake and promise to allow the post, but they never keep their word, as I write I am still blocked from posting on other friends' sites, this is an intrusion to my rights, free speech in this country is the right of all people, not even Facebook is bigger than that, I intend to raise the matter with the BBC. Thank you.

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    Reviewed Jan. 30, 2018

    I'm a valid human being, and created an account with Facebook under my own name and phone number. They have locked me out because they said there was unusual activity. As far as I know no one tried to hack me, and there's nothing unusual about getting on Facebook and making comments on news sites. They want me to prove I exist by submitting a photo of myself, yet when I try, they say try again later. I think what they're trying to do is weed out the real people and keep the trolls and bots. I am disillusioned with them, and as much as I hate it, I'm going to Twitter.

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    Reviewed Jan. 25, 2018

    If zero was a rating, this would be it! They let fake inboxes and leads come in on my Ads so they could charge me! They took my money and ran with it several times. The boosted ads are a waste of money. The team responds late when you have issues. They let anyone steal your posts without your permission and they do absolutely nothing about it! They definitely suck! I am glad that a post I made went completely viral and I didn't pay a penny for it since they took all of my money before and it didn't do a thing for my business! It didn't bring any leads in at all. All those fake impressions are for absolutely nothing.

    They want you to do their jobs for them. They don't wanna pay you for it! I am not the one who should be confronting or contacting any poster about what they did wrong! That is why they have staff! They need to do their jobs or get fired! I want people to know that Facebook can sometimes be a complete and total rip off! They don't care about you or the money you spend with them. It is a scam! Watch your money dealing with them! Be cautious!

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    Reviewed Jan. 24, 2018

    I, too, have been suspended from Facebook for 30 days, three times, for absolute nonsense. The first time was for telling someone who was typing in all caps that this was annoying. The second time, I commented on a thread about Hitler's supposed religion, saying that he was actually an atheist. The third and most recent time involved my referring to someone who has been harassing and belittling others for years as a troll.

    I have been called every foul name in the book and even threatened by other users. But whenever I reported this, I received a message saying that this didn't violate community standards. Yet, I got kicked off. For this? I have tried to appeal this every time. I even sent a letter to Facebook's physical headquarters in California, to which they replied that I violated community standards, and that was that. The truly idiotic part is, I AM AN ADVERTISER! Whenever I get suspended, I can't place ads! Considering that this is the largest social media platform on the planet, the way it is run is beyond disgraceful. I truly hope that something replaces it in popularity. In the meantime, I will never spend another cent with this fascist company again.

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    Reviewed Jan. 24, 2018

    Got on FB and couldnt get in my account. They locked me out after I had reported some guy calling people ** and posting pics of ** kids hangin from a rope dead. Next thing I know I got locked out for defending people. I asked them 10 times to remove it and never did so when I say something and he reports me and I am blocked for 7 days. FB is a joke and we should get a class act lawsuit on Mark.

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    Reviewed Jan. 24, 2018

    I think we as consumers bear some responsibilty in why we continued to use this platform. Like others, I was locked out. In Facebook Jail. No explanation as to why. When I used their account verification process, it sent a code to my cell. But it didn't work. A link there read, "Send again" So I clicked it. Again, received a code which didn't work. Eventually I stopped getting codes.

    Well, turns out Messenger was logging in using FB. And my cell number is associated. So I can't use Messenger. In the process of trying to see if I could get around the lock, it prompted me to verify my account. Using my real name which IS on my FB account. Hoping this would work, I clicked it. I got an email which said I needed to verify the account request. Next thing I know, I am being dumped into FB and a false account was set up. Next thing I know, I get an email telling me that FB automatically removed my cell number, my security cell, from my legitimate FB account! Unbelievable.

    So now, I no longer have a cell associated with my locked FB account, I don't want a new FB account so I set the one they forced me to create to delete in 14 days and I can't get into FB still. Now, it says that the security functionality can't be used any longer on my FB account because... they removed my cell number. It looks like a dead account now. I am so pissed off, I doubt I will ever join again. What a joke. How can a billion dollar company get away with this? A company that knowingly allowed foreign intervention in our elections continues to operate as some backwater online company?

    You mean to tell me a billion dollar company can't afford ANY real customer service? Really? Why did we let this company get so big, so out of control, that it doesn't care at all for its poor programming, its bugs? It begs you to use it, hammers you to post, and then POOF! Just like that, you are locked out for an infraction without ANY explanation about what you did wrong. Not even a warning? And their Community Help is a joke. Thousands of customers with problems and all they do is close the threads. So many people with similar problems which never get addressed.

    If FB continues in this manner, it is going to be a thing of the past. I read an article once that said one day, people will no longer use FB and it will be old technology. A forgotten fad. Now I see what is going to hasten this evolution. Maybe it's just as well I can't get in. Good Riddance to it? I am tired of their data mining, their shady business decisions. The only sad thing is that this means I won't hear about local events and I lost some photos I never backed up as they went right from phone to Cell. Deal with your customer complaints FB! As any decent business would!!!

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    Reviewed Jan. 23, 2018

    First I want to describe the experience I've had with Facebook locking me out my account and disabling it for no reason. I had my account for 8 years now. All of a sudden it is gone with no explanation given. They ask you for your ID. I send it in but no one responds. My account is still disabled. I made another account because I run a business on there. I used my government name. They still blocked me and asked for my ID. This has to be a crime. And I hope this reaches a lawyer because I am interested in suing them. I have never heard of a social media site asking for personal information. You send it in and you're still blocked and everything is lost forever. I honestly can see Facebook being sued over this. And I want to be first in line.

    I give Facebook a negative 0 and Facebook will not be around long if this continues. I thought I was the only one going through this but as I read other reviews it's more victims out here. Yes. I said victims because that's what we are. Facebook let fake accounts harass you. Scammers scam you. I even tried to call a number but it was nothing but scammers that Facebook is supporting. I demand justice because this is bs. If there are any lawyers out there, please look into this because obviously FB is a scam.

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    Reviewed Jan. 21, 2018

    Where do I start with the issues with this social media site? For one, Facebook has been banning the wrong people for all the wrong reasons, and I have to wonder if maybe Zuckerburg has outsourced his HQ to individuals who are not properly trained nor do they know what they are doing at all? I have been banned for things that have NEVER gone against their "community standards." But when I have reported sexual harassment, harassment, violence, gore, hate speech, credible threat of violence, ** videos etc... They told me they found "no violation."

    The thing is if Facebook does not like you, or if a group of individuals does not like you, you can get banned for almost ANYTHING you post. But if you actually report things that does go against their standards, they ignore it. The hypocrisy is strong with Facebook, and an example of this where they have arbitrarily picked and chosen what they like and don't like is pretty sickening: The first time a man came into my inbox to sexually harass me, I took screenshots of it, but first of all I reported the sexual harassment to Facebook, and they told me "no violation." So I uploaded the screenshots to my page to show what was sent to me, and that person reported his own disgusting behavior to Facebook... Guess who got banned?

    Yup, I got banned for the same exact content that they told me previously does not violate their standards. The second time I was sexually harassed I knew Facebook would not help me, so I contacted an admin to inform him that his other admin was sending me these disgusting messages -- instead of doing the correct thing this admin made his entire group report my husband and forced him into a two day ban. I was pissed at this so I simply wrote: "I know two men who are butt-buddies for life." I ended up getting banned for SEVEN DAYS but of course not the sexual harassment I received.

    I have seen the most offensive, disgusting, uncalled for, and sexually immoral posts on Facebook remain up after reporting them, but yet Facebook will ban people for absolutely no reason. They allow harassment and hate speech of the disabled, minorities, LGBTQ, women, impoverished, obese people, Autistic and spectrum people, emotional disabilities, non-Christian folk, left-leaning political people, and everyone else that Facebook will specifically target for absolutely no reason, since they never give one, and they do not give you a voice to explain anything.

    So, let's count all the hypocrisy of Facebook that I have encountered -- Sexually harassing women? Acceptable. Sharing screenshots of the harassment? 2 -week ban for you. Calling someone a lesbian dykatribe? Acceptable. Calling someone a butt-buddy? 7-day ban for you. Sexual harassment from an admin of a Facebook group? Acceptable. Reporting it to the page owner? Harassment ban for you.

    Making threats to a person via pm? Acceptable. Reporting the harassment with screenshots? "No violation." An admin blowing up and harassing your inbox at 2 am and you report it? "No violation." Telling him to leave you alone? 12-day ban for you. Telling a disabled person that you want to find them and physically "beat their cripple butt"? Acceptable. Reporting that threat to cause bodily harm to Facebook? "No violation." Reporting hate speech against autistic and disabled people (a person saying they "wish they would all die.")? Completely acceptable.

    Telling that person that they are human garbage for saying that? Two-day ban from Facebook. A Moroccan video of a gang ** of an underage girl? Completely acceptable. Uploading a picture of a text you received from a friend about gossip? 3-day ban for you. This is completely UNACCEPTABLE from Facebook HQ, and every single one that I have listed above is true and has actually happened to my husband and I. It is complete and utter hypocrisy on Facebook's part in this, and I do hope that because of the extra toxicity that has occurred on this site, and the fact they are allowing abuse of all these people, that it fails harder than the Hindenburg. My husband and I have decided to permanently deactivate our Facebook pages, even after having them since 2008, but Facebook cannot follow their own rules and standards and has become toxic, and allows these narcissistic, sociopathic and abusive people to flourish.

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    Reviewed Jan. 17, 2018

    Blocked, but not sure why. I am experiencing this, but have no idea why. Except perhaps because I am a conservative. I haven't been notified by Facebook, and I see from looking on the site that others having had the same problem can't get anyone to address it.

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    Reviewed Jan. 17, 2018

    For reasons that appear suspicious, Facebook is now asking for photos of myself and other personal information that they have no place asking for. Facebook's security (based on Russian ads during the 2016 election) is suspect and not to be trusted. I, unfortunately have been scammed before in my life, and we must be very cautious who we entrust personal info to. I have been posting to an anti-Trump Facebook page for many months.

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    Reviewed Jan. 15, 2018

    As a page owner/moderator for several community pages and a personal user myself I have found Facebook's technical support the worst I've ever encountered on any website on the internet! When you submit any kind of question or request you always receive the same canned automated response and then they close your submission without ever resolving it or offering any advice on how to resolve it! Many times they respond with a reply that has absolutely nothing whatsoever to do with the issue you're having! Facebook needs to work on their technical support more so than any other issue with the website! It may as well not even exist because as it is now it is completely useless!

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    Reviewed Jan. 12, 2018

    Have had Facebook for quite a few years... 10 or just about. Use it for personal use and also have my shop linked to my personal page and a "knitting group" so that our customers/members can interact with each other. Have paid for FB publicity over the years, use to interact with customers, post new products, etc. etc. Everything that is within the rules. ALWAYS within the rules - even though the rules keep changing. A few months ago, I was sharing the group posts with OTHER groups which I belong to as usual.

    The picture was actually of some BALLS OF YARN (imagine this being offensive to any knitting group) and all of the sudden I start getting little red messages saying I was blocked for 7 days. This was right in the week I was received the new yarn collection. I was unable to post to MY OWN GROUP - the group I CREATED and MANAGE, let alone any other group. Customers and members of other groups would ask questions, I was not even allowed to reply, always a stupid red message saying I was blocked.

    Every single time I would reply that it had to be a mistake, but NOT ONCE DID THE FACEBOOK police reply. Not sure why did give you the option to FEEL like you are being heard, if they don´t reply. I HAD NO WAY OF DEFENDING MYSELF. Eventually the JAIL SENTENCE was over and all back to normal. On my personal account I have 5,000 "friends/customers" - maxed out. And, have over 1,000 requests that I cannot accept. So, yesterday I decided to send these requests a message - explaining that I had reached the max and if they would like, they could LIKE / FOLLOW on the shop account. After a few messages sent, it started to give me some funky letters to confirm I was not a bot, and it blocked me.

    It´s been two days, I cannot send ANYONE a message on my personal account. Always states that it´s blocked. No info on how long. WHY is Facebook permitted to POLICE everyone without giving them a chance to clear their actions? It´s getting scary to the point where I see a future being just that... some computer (person) controlling what I am or am not allowed to do without any chance for justice. It´s hard to just close the account, since lots of our customers use our FB to keep up with what is new, but it feels like that is the ONLY way - but so many years of hard work to get customers to follow and then THIS. THEN you have the other problem, try googling "where to complain about Facebook" and most of what you get is placed to complain about OTHERS ON Facebook itself where they don´t reply. They´ve got this ALL covered, almost impossible to make a complaint.

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    Reviewed Jan. 11, 2018

    I signed up to Facebook using my mobile phone number. I was on my PC at the time. However later when I was in bed I logged in from mobile phone app. Facebook then locked me out of my account pretending it was for security reasons. Uhh? I logged in from the same mobile phone as the mobile phone number I signed up as?! It's obviously me. Now I've been getting the same message for 2 days now saying they have to review my photo. 2 days!!! I need FB for my university course to stay in touch with my group. Facebook is ran by some very very evil people indeed.

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    Reviewed Jan. 10, 2018

    Around 2010, I was sent a friend invitation by Michael **, who had similar interests as me. He was not old enough to use the site at the time. I foolishly accepted his friend add, and he began sending me text messages like "talk to me." The day I blocked him, I returned home to find my account disabled, and a post from ** on my YouTube channel stating that he had gotten his friends to lie about me.

    In spite of this admission, Facebook's robotic customer service would not reinstate my account. After he turned eighteen, people in our shared fan circle got him to admit directly to Facebook that he had lied about me. Shortly thereafter, my attempt to logon went from my account being disabled to nonexistent, which is no help to me given all the work I had put into it. Since I do writing and PR, my lack of a Facebook account hurts me professionally, which my mutual acquaintances with ** used to persuade them to admit that he lied. I'm not interested in redoing all that work. Facebook deleted my account under false pretenses, and I can't reach anyone with any accountability.

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    Reviewed Jan. 3, 2018

    I was put in Facebook jail for 24 hours for defending myself against a complete stranger. In the past, I have lodged complaints about inappropriate posts and have had people attack me and was told repeatedly that the content doesn't violate their policies. However, when I defended myself, I was immediately put in jail, supposedly for 24 hours, which has now stretching for 48+ hours. I have no other way of communicating with people as I suffer from severe social anxiety, depression, and agoraphobia. I cannot make a phone call without having a panic attack. I am sick and tired of seeing neo-**, evangelical, hate filled posts that are deemed "acceptable," but me defending myself is offensive.

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    Reviewed Jan. 1, 2018

    I was sent a message demanding copies of my personal ID and bills in order to verify my account. I told them I have a stalker who has being harassing me for a while, so I took my last name off of my account but still used my name. I have a police report to report this person and I use my Facebook to get ahold of friends for safety, well my harasser found my account and reported it. Now I cannot get into my Facebook. I have also had my identity stolen before and money stolen this way so I am not going to share my personal ID and bills with a site that is on social media and shares everything. Now I have an automated system telling me I am under review, and I can't get ahold of anyone I know as Facebook is my main point of contact with everyone I know. I am also disabled and this has pretty much isolated me most of the time as I cannot work a lot or get out to socialize so I do it through the contact I have on Facebook!

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    Reviewed Dec. 31, 2017

    I had access to primary and secondary emails. I had an old phone number set up so it wouldn't let me on. Only way was to send pic with ID so I did 16 times. Never once got an email back. It's 2 months later now. It's a joke. I mean I'm emotionally distressed. I had FB for contact with my brother. Now I can't and haven't been able to talk to him in 2 months. I got addicted to cigarettes and doctor bills now I take nerve pills. Never had these problems before my brain thought I was cut off forever.

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    Reviewed Dec. 30, 2017

    Facebook put me in Facebook jail (locked out) for 7 days without an appeal and without a trial despite the other person started hurling personal attacks on me and others. And now I can't even post for 7 days because I didn't realize I was trying to download an image that Facebook didn't accept and quickly corrected the problem. Here is the message though it was an accident, that's when a message pop up saying this, "You recently posted something that violates Facebook policies, so you're temporarily blocked from using this feature. For more information, visit the Help Center." Apparently every move I make, Facebook is going to find a reason to put me in Facebook jail or block me from posting even though the personal attacks on me started first and I made an innocent mistake.

    Now I'm being punished more because I can't post for 6 days. How terrible is that considering I didn't start the personal attacks? I got out of Facebook jail yesterday 12/20/2016 which would have been my 7th day. No appeal process and no trial. Just a one sided biased Facebook. Facebook need an appeal process because I have proof what went on but Facebook is so unbelievably unfair.

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    Reviewed Dec. 29, 2017

    I was on Facebook since 2007. I got it after I graduated high school. And all of a sudden I got banned from Facebook. I was just doing my usual daily things on Facebook like reading the news, commenting and sharing friends posts, then for some reason blocked. I contacted the appeal department and nothing. I'm still waiting for the appeal to process. What a waste of time. They claimed that I was a fake person and not real. When I had it since 2007. Same account. For years. ** FACEBOOK and Mark Zuckrerwise.

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    Reviewed Dec. 28, 2017

    Over the course of several years, my partner, myself, my mother and a number of friends have been subjected to harassment from anonymous parties on Facebook. At one point, someone started a fake profile using my name and photo and I had to report it eight times and complain to the Better Business Bureau to have it removed. Recently, a fake page of my partner has started. It has his name, photo, business details, it's contacting friends and acquaintances and posting pictures of his family members. It has been reported numerous times by my partner and others and Facebook will not remove it. Their anti-harassment ideas are an unfunny joke. Basically, if someone wants to impersonate you on Facebook there is nothing you can do about it.

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    Reviewed Dec. 26, 2017

    While recovering from Thyroid Cancer surgery Facebook disabled my account 35 times, no reason was ever given, you just get a red box that says "Account Disabled." They then require you to upload your ID to get back into your account. After uploading your ID you'll get back in for a few days, but eventually the same thing will happen. I had to upload my ID over 20 times in 2017 alone, all while battling cancer. I guess surviving cancer is a violation of Facebook's community standards, I mean what else could it possibly be, I was too sick to really get out of bed most of the time.

    Eventually I stopped getting back into my account the exact same way the previous 1 star review on December 22nd mentioned. They just stopped reviewing accounts they incorrectly disabled because Facebook cares so little about their users that they'll just disable accounts. Their failed algorithms detect as bad and disable them without any possible ability to restore it. Facebook markets it as a place to share your memories, and then shuts it off in the flick of a switch when you have done nothing wrong.

    Facebook is the most biased discriminatory website on the face of the planet, run by the most unqualified staff of overseas labor ever witnessed on the planet. Facebook does have an address in California, if you look at their diverse parking lot, 90% of employees proudly display a Coexist and "I'm with her" bumper sticker on their Toyota Prius, the other 10% ride a solar powered bike to work.

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    Reviewed Dec. 25, 2017

    I have only had a Facebook account for 2 1/2 months and got suspended for impersonating someone and again for suspicious activity and did nothing wrong. No explanation. No chance to defend myself. Just kicked off for no reason. So if someone does not like me all they have to do is falsely accuse me and I get banned unfairly.

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    Reviewed Dec. 23, 2017

    I woke up one morning and found out that my Facebook was disabled. I was very frustrated and a bit pissed off because I was using Facebook for my business page and also running Facebook ads. Anyway, I found out a couple of weeks later that they're still running the ad and still charging me while my account is disabled. I cannot email them or call them because there's no customer service. I called my bank and they gave me two number. When I called, the numbers don't work. At the end, I had to close my credit card and re-apply for a new one. Facebook is a living hell. I personally don't think they will survive for another 5 years. I am sure there are other social media that are a lot better than Facebook.

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    Reviewed Dec. 22, 2017

    I was on Facebook for 5 years, without any problem. A stalker harassed me here and there, but I tried to ignore him, since Facebook don't do anything about them anyways. He reported me in April, my account got turned off next day. I sent a message to FB, telling them I was harassed, so that's why I use a nickname. My account got unblocked next day, with a promise, that they never going to check my name again.

    1 month later they locked my account again, demanding my government ID and other documents. First I tried reasoning, I got ignored. In September I gave up, and sent them my ID and other documents. Again. And again. Over and over. Every day. It's over 60 days now, I'm still locked. No one is checking my ID, no one is unlocking my account. They say it's about "removing fake users", but it's not the case. They don't bother with obviously fake accounts, yet, they bother people who have 3-5-8 years old account and actively using their account, having friends, family, sharing photos, etc.

    If FB would want to solve the fake account problem, they would hire a several hundred or several thousands (it's a 100 billion dollar company, they could afford it) real people to check IDs and solve user-issues all the long, and would make ID sign up mandatory. It would clean up YouTube in a few weeks/months. But they don't want to solve the issue. What I learned, they don't have customer service. No phone number, no email address, no contact form, nothing. They have a physical address, I sent them a printed letter, they ignored it. I tried Tweeting them many times, I did post on Zuckerberg's page, on the official FB page, asking for help. No results.

    So I lost all my photos, my videos, my friends, and a group that I built in 5 years, where 150 people are waiting for my posts, but I can't since I'm locked for no reason. For 8 months now! They also say they delete the documents you upload, after 30 days. That's also a lie. I can check the Case, and my ID I uploaded over 2 months ago is September is still there. So I can't get my account unlocked, yet they keep my ID and other documents on their server. How is that legal?

    Meanwhile my online harasser keeps producing fake accounts, contacting my old friends, making up lies about me to them, and there is no way for me to defend myself with my main account. Another thing I noticed. Facebook has no customer service, so a FAKE customer service system got created by scammers. We can say it's maybe not 100% Facebook's fault, however all those scammers with fake profiles and pages are advertising their scam on Facebook itself, and Facebook won't delete any of them. Actually Facebook is highlighting those pages and comments. If you go to Facebook and search "Facebook Customer Service", the first 5 results are scams, showing the fake phone numbers of the scammers!

    As far as I see, probably like a million people having serious issues, just like me, and Facebook is ignoring the elephant in the room, making people feel like garbage. Also at this point I think the company has no human employees. Every messages are automated, if you even get any robot-replies at all. You can't contact with a human being. The funny thing is, even their robots have only 1st name. They are forcing all the users use their real full name, yet their robots have only 1st name.

    I was thinking of making another main account and forget my 1st main account. But what if I build my group again, work 5 days on it, then I got randomly get locked out again, forever? Absolutely disturbing, how Facebook works. By a business owners' viewpoint, it's trash. By a random user's viewpoint it's totally garbage. By a moral standpoint, the owner of it should get arrested by collecting information of the users (Demanded ID cards that never get deleted, risking people's personal information leaking). There are many other problems too, but these are the "basic" issues with Facebook. It's just the tip of the iceberg.

    First they encouraging you to make an account, get friends, upload photos, have your opinion, make a page, make a group, built it up. You work on it, build a community, you spend years and years on it, but then one day Facebook is locking you out for no reason, not letting you back and all your years of work is gone. It makes Facebook the most evil website/company on the Internet.

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    Reviewed Dec. 22, 2017

    My Facebook account is blocked. I have gone through all the steps necessary to log into my account under **, including sending a photo of myself holding the code they gave me. They will not assist me in getting my account back. This account is also attached to my Instagram account which I also cannot log into. This Instagram account contains my personal artwork, as well as friends and family photos.

    I then opened a second Facebook account to keep in touch with my family and friends under **. I was locked out of that 2 days ago. There are no explanations why I keep getting locked out, nothing offensive is posted to those accounts. It's way too coincidental that this keeps happening and I no longer believe in coincidences. I am taking this lock out as a personal attack in line with community, ex-colleague, and ex, profession(al) bullying I have been subjected to. I do not work for anyone and no one has the right to attempt to "lock or steal" my accounts.

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    Profile pic of the author.

    Reviewed Dec. 21, 2017

    I’m starting to lose all interest in Facebook, if I could give Facebook 0 stars I would. Let me explain why. Over the past year they have changed up Facebook where you can't post anything you want. I have been Facebook jailed like 3 times now, over something stupid, and it's ridiculous. Then my Girlfriend gets Facebook jailed over some picture of her dog along with her best neighbor friend. I mean come on can't they remove something more important than this? Like they could at least remove child **, or animal abuse not something over stupid like a dog picture lordy.

    Then I get Facebook jailed over a picture cover I mean come on there was nothing wrong with it because it all in the standard guidelines. Then I get a bunch of Second Life blogs removed, and they red flagged it. I mean seriously over a 3D game? The CEO of Facebook is going to end up with a lawsuit on his hands one day, and when I first started Facebook back in 07 it wasn't this bad. Facebook team could show some respect, and courtesy with others, and stop removing stupid stuff that doesn't break the standards guidelines.

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    Reviewed Dec. 21, 2017

    On Dec 19,2017, I noticed that I did not have access to my business page Gold Fingers Hair Braiding anymore. Later, the page disappeared from the web. I have sent 4 message to Facebook but no response. Worse, they do not have a customer service number where you can talk to someone and seek for help. I have spent almost $3,000.00 in Facebook ads in a year and rely on that to gain customers. Please help. Thanks.

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    Reviewed Dec. 8, 2017

    On Nov 30 I go on FB at 4:30 in the morning. When later that day I go on and said password doesn't work. Like ok so I go to try and recover it. And go to my email address. WELL can't get in there either. Like what going on. Can't get into my FB, Yahoo email or my recovery email Gmail. I have gone to every place in FB help section and getting nowhere. Then finally got help to get in my account by ID some people in photos. Got in. Change all my info like email address etc. Wasn't long and got kicked out again. And somehow hacker on my account again. Changed my info and of course, I am blocked out of my new email addresses also. Don't know how hacker doing this.

    Been trying every day to get help. When a hacker gets into your account nothing in their help section works. They have no way to talk to a real person to get help. NO PHONE NUMBER, NO EMAIL TO REACH ANYONE!!! In the meantime hacker having a fill day in my account. Talking to some of my friends who think they're talking to me. God only knows what else hacker is doing in there. I have had this account since 2009. I stored all my photos on my account. GONE. Used to play FB games so I have or had over 2000 people on my account alone with my family members.

    They should know the difference between from sign-in location from me and hacker location you think!!! I am going to complain everywhere on internet and News Station until I get my account back. This not right!!! I have a new FB. If anyone wants to join my Complaint Group. Trying to get my point out about not get the help we need on FB. You can come join my FB group Sheila ** in Florida Or my other account at: **.

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    Reviewed Dec. 8, 2017

    On 12.05.2017 Facebook starting marking all my group posts as spam. I've gone through their ineffective reporting an issue 25 times. Nothing has been fixed. I have 2 lost and found pet groups. I post lost pets from other groups. Now all my shared posts are blocked. Am I to think Facebook hates pets?

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    Reviewed Dec. 7, 2017

    Corporate confidence tricksters who rely on a cheap but hopelessly inept auto-bot brick-wall to ignore user problems. 3 TIMES in 4 yrs FB has shut my genuine account for "verification" (after 3 fake-reports from a spiteful Ex < with so many accounts I can't keep up blocking them). 2nd time it took 5 days to verify & FB stated they'd never need to re-verify; I naively assumed my account was now safe - Yet 11 months later, after 3rd malicious fake-report, FB shut my account again, 9 years of photos & comments from friends inc. some since passed away - & 2 months later I'm STILL waiting for FB to verify the ID I've sent in many times, or even REPLY to me - FB encourage users to upload their lives & build a "community of friends" then steal it away on an illogical algorithmic whim & refuse to even reply to that user; hopeless Kafkaesque shoddiness of a company. FB need to re-invest some of their mega profit$ on human staff.

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    Reviewed Dec. 7, 2017

    Facebook banned me for 3 days and didn't tell me why, they had sent me an email saying it was by accident. The day they unblocked my account they banned it AGAIN 2 hours later and this time permanently. Again, no explanation as to why. I only used Facebook to post car videos and old school freestyle rap videos about dealing with depression and life. Turns out, a guy who was stalking me on Facebook had gotten my cell # and we got into a heated argument and he sent a screenshot of our cell phone texts, NO MESSAGES were exchanged through Facebook since I blocked him there, and Facebook banned me.

    Lost all of my family photos and videos that I can't get back. Got banned from Facebook for some stalker being pissed that I wouldn't pay him any attention. Guess there is no such thing as freedom of speech. Facebook totally sucks, never using that website again. It seems many others have been a victim to being banned and Facebook lets the guilty ones keep their account without letting the innocent ones present their side of the story.

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    Reviewed Dec. 3, 2017

    Facebook deletes, disables accounts without letting the people who own the accounts defend themselves. Especially those with Conservative views... FB will take the word of total strangers butthurt over posts reporting your account as fake without checking first and disable you. Thus the need for back up accounts. I had back up accounts which I used when I was banned over being reported by butthurt Liberals. Everything disabled... I cannot even create a new account, THEY DISABLE IT within a matter of hours. Disgusting how FB treats those that do not share their LIBERAL MINDSET. FB is a joke. You want to talk fascist… Take a look at the Liberal mindset. Extreme censorship is what FB IS ABOUT. Freedom of speech my ass.

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    Reviewed Dec. 1, 2017

    We are a small business and I've had the same problems as many others who have posted here. In one month, Facebook locked me out of my account for "suspicious activity" with no one to contact to find out what's happening. I followed their instructions and then just had to sit there indefinitely. They literally have NO customer support that can help. I managed to find an email address at some point, but it takes them days to respond sometimes. And they were never able to tell me what was happening with the lockout problem. And yet they continue to run the ads while we are locked out!! I couldn't believe it...to me that's illegal to charge customers for running ads when we cannot manage them.

    I have been so shocked by their lack of response or caring that they are charging me for ads I can't manage. There is no chat function and they just say "ask our community". The community has no idea why I get locked out. I also cannot access the community when I'm locked out! Facebook makes so much money, I can't believe they won't at least have customer support for paying customers. Google Ads has been SO much better. Please help if anyone reading this has ideas for how to deal with Facebook ads. I cannot justify spending money on Facebook ads when they will not provide support to fix problems that are their own fault!

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    Reviewed Nov. 27, 2017

    Yeah, it's that bad. I never actively used Facebook, but a friend of mine convinced me to register, and try to develop my business there too (I own a YouTube channel for music videos, uploaded daily). So after I posted 10 videos on a Business page I created, I got locked out for "suspicious activity." Let me just clarify that for a second. I don't use a VPN. Confirmed my profile with a cell number. Using a freshly created Gmail account, confirmed. I also uploaded a real photo of me on my personal account.

    I got locked out of my profile 2 times for the last 1 week, and first time I had to wait for 8 days to get unlocked. I'm finally done with Facebook this time. Don't waste your time or money on this **. What a bunch of waste of my freakin' time. That is no way to do business. That is no way to manage your website. Absolutely bullies. I can't even imagine if someone reports my photo, it'd get taken immediately. Nobody reported me because I don't have any Facebook friends and nobody around me except one person who is super close to me -- talks to me there. Their automated systems are made to harass honest people trying to make some buck to pay the bills. I'm so disgusted I'm gonna throw up.

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    Reviewed Nov. 20, 2017

    I spent a year developing my FB account for my business - spend hundreds of hours making a great biz page and spending $$$ on FB ads to collect followers and likes. And, in one day it was all gone! FB locked me out, then sent me security codes to my cell to get back in that NEVER worked. There is no one at FB to talk to, no email address to get assistance and NO ONE at FB that cares about anyone unless you spend a MILLION dollars a year on advertising. So little businesses, don't waste your time or hopes or money on a company that TAKES advantage of NO Customer Service and NO one in the US government can or will do a darn thing about it.

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    Reviewed Nov. 20, 2017

    LOL. What a complete joke of a supposed free speech platform. God forbid you have conservative views. You'll be banned immediately. Idiot liberals keep reporting my legitimate account as fake and I have to submit a picture ID and wait sometimes WEEKS to get verified. Sometimes the verification never comes even though I LITERALLY UPLOAD A PICTURE OF MY FACE WITH MY DRIVERS LICENSE. I can't even create a new account to stay in contact with my work contacts because Cuckerberg immediately ID blocks me. Facebook moderators and Mark Cuckerberg are all a bunch of intellectually lazy and ** people. Like honestly, complete ** running Facebook. They have also cost me money by keeping me blocked from communicating with potential work contacts. ** those ** running Facebook. Complete morons.

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    Reviewed Nov. 18, 2017

    I tried to contact Facebook. They blocked me almost everywhere. Who doesn't have money to pay for your paid campaigning? It doesn't mean you should have written to unpublish the pages without any written email notification. I would have given 0 stars.

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    Reviewed Nov. 17, 2017

    For over a month I have tried to receive help from Facebook to log in to my account. I followed all of the required steps, with no response. I have now sent 15 emails to the Facebook Team requesting deactivation of my account with no response.

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    Reviewed Nov. 16, 2017

    Facebook has been locking my account In order for me to show my ID. How many more times do I have to show them my ID? I have showed them about everything of me including pictures. What is wrong with them. I have showed them my ID about almost 20 times already. Today is November 16, 2017 and I am here waiting to regain my account back... My friends are waiting for me to get back up and running... This is not about buying. Is about being logged out for no reason. And I have gave them everything they need to authenticate my account... I don't want a lawyer. I want my account back... For future experiences with Facebook with others this what Facebook does after you give your ID and then they give your account back whenever they want. This is very unfair.

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    Reviewed Nov. 8, 2017

    I used Facebook to follow several professional websites related to my work and current economy. These are very informative. But after about a week Facebook demanded I provide my original photo and suspended my account citing security reasons.

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    Reviewed Nov. 4, 2017

    Every time I'm try to log in on my Facebook it asks for my code or for two-factor authentication. I don't have it and they don’t sending it to my phone. I made too many request and nothing help me to open my Facebook account. Trying to log on on Messenger but now I'm lock out because of many accounts created with the same numbers but I don't intended to created many accounts. Facebook automatic send me accounts that don't match my primary account, yes my name but no even my picture, but I still cannot log in on Facebook or Messenger. It is crazy and I'm thinking about leaving Facebook.

    I ask my friends as many I can to report my account to be permanently deactive but not still there without being recover o deactived. It's so frustrating. If they can't keep stuff like this from happening how can they keep other information safe and secure. Now I have to canceled my bank account because in the past I make payments through Facebook! No privacy or rights protected on Facebook!! I am an administrator of two pages, one of sales and another page on personal motivation and they are unattended for weeks because Facebook does not solve anything. I really need to recover my account to continue selling and contacting my clients.

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    Reviewed Oct. 23, 2017

    I am a business owner and I am trying to buy ads on Facebook so that I can jumpstart my online store. I placed an ad for selling shirts but I got rejected so I said 'Why am I unable to put ads?' They told me that I have sell weapons so I remembered that I still have a pocket knife selling in my store. I took off the pocket knife so I tried again. Again, they rejected me even though I took the item in question off. I keep telling them that I am not violating that rule but they keep referring back to the same first rejection and that they have a zero tolerance policy. So up to this point I have tried 3 times to make my ad go through but there is no traction in my case. Support doesn't help me, they don't acknowledge the fact that I already fixed the problem, they don't advise on what to do, THEY DON'T HELP THEIR PAYING CUSTOMERS. All I am trying to do is sell a cat-lovers t shirt and a movie painting t shirt, I already fixed the problem.

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    Reviewed Oct. 23, 2017

    I posted something to a family member's page telling her to stay out my business and telling her stuff that she did that I didn't like. So today I log into my page and see the post I posted to her page along with a message from Facebook talking about it was removed for "BULLYING". I don't bully anyone, if she can't stand words thrown at her she shouldn't talk go around talking about people. I deactivated my account with a message that I didn't appreciate them calling me a bully and that I plan to file a lawsuit against Facebook for slander.

    I have reported all sort of violent video to be removed, but according to Facebook they don't violate any of their standards, yet posting nonviolent or threatening language to someone page is bullying. I rarely go on Facebook, the only reason I did post was because she called me, and hung up in my face after telling me off. It may have been stupid but, I AM NOT NO BULLY! Bunk Facebook, I deactivated my account and told them to deactivate it indefinitely. I'm fed up with my page being hacked numerous times anyway, sending bogus messages to other friends. So, Facebook I will be looking into bringing slander charges against you starting today.

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    Reviewed Oct. 23, 2017

    I was suddenly blocked by Facebook from any sharing or posting activity. I was just informed that I was blocked for a week, no prior warnings, no explanation. I have logged 5 different requests, to find out why I was block, to have some sort of an explanation, no response from Facebook at all.

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    Reviewed Oct. 21, 2017

    A guy has been harassing me and others with fake edited, offensive posts, even calling me ** which is a slang for woman's genitals. He then reports anybody who responds. FB then disables others' accounts instead of his, without checking his own offensive posts. He takes selective screenshots of those who respond in self-defense and then it is too late for others to retrieve and take screenshots of his own offensive posts. How can FB allow that to happen?

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    Reviewed Oct. 20, 2017

    Just so people know, I did find an info e-mail for Facebook. I used it and Microsoft reported they couldn't deliver it for "security" reasons. To other homebound seniors, Facebook does not care in the least about your wellbeing. I have spent hours trying to unblock my Facebook account with only mechanized replies and no unblocking. The people who work for this company simply DO NOT care...except for their advertising dollars. Do not place your trust or well-being in Facebook.

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    Reviewed Oct. 19, 2017

    Facebook is no more than BIG BROTHER that gets by with murder and the BBB and other regulatory agencies allow it. They will not communicate with me in a timely manner, block me for no or vague reasons and have now billed me early for an ad leaving me no money for food. There is no way to communicate with them by phone and you have to wait weeks concerning any issues for an answer and then never get one or they string you along.

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    Reviewed Oct. 19, 2017

    I made a comment on the CBS news site wherein I postulated, more in jest than anything, that maybe Harvey Weinstein was some kind of ritual sacrifice by the invisible power structure that controls Hollywood. Few minutes later, I was cut off mid-post with a window saying suspicious activity had been detected and I would now be logged off for my own "safety". So annoyed, I set up a new account with a different email, phone, etc, but the same profile pic. It lasted about an hour. Then the same thing happened. I've tried repeatedly to get back on (I'm out of phone numbers to use) and get the "Your photo is under review. You will be logged out... for your safety". I'm disabled and FB has been a way for me to connect with the world and feel like a part of it. Our country is entering a sad and scary phase of verbal oppression and [self] censorship totally contrary to the principles upon which America was created. Twitter just doesn't cut it for me.

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    Reviewed Oct. 16, 2017

    Facebook need to held accountable for what they are doing to people who use Facebook as a social media. Anyone can just send an email to FB stating Joe Blogs is not his real name and your account is blocked. The COMPLAINANT should be made PROVE their case. As shown on this website, too many people are made send ID to Facebook who can do whatever they like with it, start an account in your name, get a loan in your name etc and no one seems to care. People start putting in complaints to the US Government, complaints to the Discrimination Board and wherever else you can. Make Facebook be held accountable. Request compensation when you have proven you are who you say you are. Maybe when Facebook and its directors have to pay out money for calling people liars, they may make the complainant prove their case and not the person they HARASS.

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    Reviewed Oct. 13, 2017

    Facebook recently took the extraordinarily ignorant measure to block me from posting my own gaming videos, citing that I had posted material belonging to someone else. There is absolutely no evidence they would provide me with that I committed such an offense after numerous requests, and they would not respond to demands to reinstate my uploading privileges. I filed a BBB complaint against them after filing 3 different requests for action. These videos were not political in nature, nor were they religious or activist related, they were gaming videos, nothing more. There was absolutely no reason why they could not have at least responded to my requests other than they do not find the matters of a single member important when they have billions more to hawk their advertising towards. I for one cannot wait for the next big thing in Social Media to come along so that Facebook can join the ranks of MySpace, MocoSpace and AOL.

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    Reviewed Oct. 9, 2017

    Despite my first and last name being my GIVEN, LEGAL name, I'm in my account one minute and went to check my notifications and was out. My middle handle is not a name. The. Middle. Not the first or last... the middle. This is under the guise of enabling safety and ensuring my friends can reach me. I've had the same amount of friends for the last 3 years... AND MY ACCOUNT IS PRIVATE. People can't find me any damn way. Facebook wants me to scan my i.d. I was looking for a reason to take a break. Completely asinine.

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    Reviewed Oct. 2, 2017

    Lord where do I start. Facebook told me I need to secure my page. I click I change my password which I been trying to get back on Facebook for almost week. Tomorrow October 3rd, and it either goes back to the beginning saying change password again or I get a page is broken. I been writing to them to no avail. I mean not no one has replied. I play a few games on there and my friends, family, bosses, and co-workers are on there. Now nothing and no one is telling me nothing... I even sent a picture of my driver's license to them. If anyone else has had this problem how did you solve it.

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    Reviewed Sept. 30, 2017

    They keep deleting my Facebook account and ask me for my picture, name, date of birth and identity. I submitted but they did not accept. They are not letting me to access my Facebook account and associated pages. This is the third time they have done this. I have never posted my pictures on Facebook since it's my crafts page. On the other hand, me and my friends kept reporting about a fake account which we know for sure is created by a blackmailer, mimicking my friend who never had a Facebook account. But Facebook did not block that page, saying that account does not violates Facebook rules. Wow! Seriously, if Facebook can ask me for my identity why not that fake account holder? I must say Facebook is supporting blackmailers and encourages illegal activities. I hate Facebook.

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    Reviewed Sept. 28, 2017

    Facebook banned from posting or commenting for 30 days for stating my anti-vaccine opinions. I also commented that according to the evidence I have researched, it appears that vaccines are targeting people of ** more than anyone else and that Big Pharma is just an extension of the ** and their Eugenics programs. Then the trolls started attacking me and calling me a racist, which I am definitely not.

    Since when in this country are people not entitled to their opinions? What's going on is they have TROLLS working for NSA (right out of Edward's ** playbook) that reporting people, and FB has robots working there, or Government TROLLS who monitor the complaints, and based on the number of TROLL complaints, they take people down who have done nothing wrong! They don't even bother to read the comments they are censoring people. Or maybe they do, and FB just does not agree with certain opinions, so they censor people!

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    Reviewed Sept. 26, 2017

    I had the same Facebook account for about 4 years, until around a month ago when it was disabled permanently for unknown reasons. I used my real name and didn’t post anything inappropriate, and even still my account was deleted. I went to go make a new account, and about an hour afterwards it too was permanently deleted. Again, using my real name and not doing anything inappropriate. The way it happened was I would see a tab come up that would say I needed to secure my account due to suspicious activity, and to click below to proceed. I clicked below and it asked me to upload a picture of myself, and so I did. I was then told on the next page that I could not log in right now because they are reviewing my photo and will get back to me. “We will get back to you” was the first sign that they weren’t going to. Sure enough, they never did.

    Anyway, I made another account a couple days later. Same exact thing happened. I did it again and again, making new emails to make new accounts, all with the same result. I have a normal name and I decided to be sure I would use another last name. I used my girlfriend’s last name, same result. I’ve made a total of about 14 accounts in the last month, all with the same result. Some lasted an hour some a few hours, none more than four hours. I guess I’m not allowed to use Facebook from now on, though I don’t know how they know it’s me since I used different names, emails, and phone numbers.

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    Reviewed Sept. 22, 2017

    So I have a business that I post to Facebook Groups that are EXACTLY for that, posting your business in. My posts are very benign and not offensive at all. Constantly getting blocked from posting in them. There needs to be an alternative to FB. It has become just like Craigslist. If someone reports you and you are blocked you have no recourse. The appeal process is nothing but a joke. You will NOT get an answer back to your appeal because it never goes to an actual person for review!! No phone numbers to call just like Craigslist. A very, very poorly run site.

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    Reviewed Sept. 19, 2017

    Well I used to be with Facebook and I can't stand Facebook now. I can't even keep any pages without Facebook keep deleting my pages. I had Depression page and Facebook removed the pages. I have put A new Page and Facebook delete my new page so l was asked from Facebook A picture of my face and I gave one to Facebook. I waited 72 Hours but Facebook turn right around and deleted my Facebook page without any dang notice whatsoever. It really pissed me off that Facebook didn't even bother to let me know why Facebook did that to me.

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    Reviewed Sept. 19, 2017

    I work for the Police Department and had Facebook for 4 years. Never had a problem till recently. My account was disabled supposedly for spamming and using bad content. I'm a mom of four. I don't use foul language. Most of my pics are of my children and some inspirational quote that I use. Recently I started my own side business and use Facebook for promoting my products. I do not sell things to anyone people. If they like what I post they hit me up.

    Now I'm having a problem because there are people that are selling themselves and using Facebook to promote prostitution and are people who bother others so they can sell their products. I do not do none of this and I get banned. I never got a warning at all or anything like that. I'm seriously in awe with their behavior. They should investigate the girls that add you as a friend and say come and join and play with me. I'm disgusted and believe that they should investigate the ones that are doing this things.

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    Reviewed Sept. 12, 2017

    Facebook has been blocking my original page for quite some time now and the company has intentionally refused to take action to resolve this matter. I've told Facebook numerous times that the solution to resolve this matter can't be fixed using my cell phone number because I don't have the phone. They refuse to send another solution and continue to play games. They are blocking my freedom of speech.

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    Reviewed Sept. 10, 2017

    I needed to disable my very old FB account due to a violent experience that caused me concern for continuing use of my old account. When I disabled my account, they wanted a comment as to why and I said I would be opening a new one. Clearly, there is no one there to read these, so why ask us to say things that mean nothing to them? Anyway, I set up my new account, and almost immediately it was shut down for security reasons. I submitted a verification photo and nothing changed. I appealed the decision and uploaded a copy of my I'd proving I am me. The account was reopened but literally five minutes after I signed back in and started looking for my family and friends, it got shut down again. Same thing. Photo verification and then ID. It's been down for 1.5 weeks, no email or anything explaining why they did this.

    Getting impatient, I created a new email and new FB account to just start over thinking it must have been a fluke with the other new account. 5 minutes into searching for friends and family that FB suggested, I let IT dig through from my phone's contacts for - BOOM - locked out again, send in another verification photo. I have never been flagged, accused of not being me, nothing. No reason for this to be happening. And ZERO explanation or even communication from them other than the canned FB message telling me about some supposed yet unidentified security concerns.

    I think FB has it all wrong worried about "fake news" and the Russia stuff. It's like they swung the pendulum too far the other way and are actually killing their legitimate base. They don't need ID or all the other hoops to verify a person is real, Google never even goes that far for a FREE account. Judging on the number of posts here saying that the same is happening to many others, mostly in 2017, this is clearly something to do with their algorithms, yet they're doing nothing about it.

    The cause for a lawsuit is certainly a reality, given that FB partners with other sites and platforms for people to use to log in to chat, shop, and many other activities and places that are NOT Facebook. Therefore, the arbitrary, and clearly often unwarranted cease of service which causes much more than simply not being able to log into your Facebook profile, along with their collections of its causelessly-banned users personal private information, photos, ENTIRE LIVES with an inability to log in and delete that info from Facebook's servers, is definitely something the law needs to look into. If someone decides to bother with a class action suit against these private info thieves, count me in.

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    Reviewed Sept. 9, 2017

    It has become apparent that FB is now censoring free speech. I have been blocked repeatedly and NEVER violated their "so called standards." Each time I am blocked it is after I have posted something PRO Trump. They have become blatant and it now appears they are running the country. When will you de-monopolize this company???

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    Reviewed Sept. 4, 2017

    I sent five scanned jpeg IDs for the verification process and each time I received an email back "thanking" me for sending these. However, it was the same worded emails that I got before about what IDs I should submit to resolve the case. So, each time I responded that just looped me and did not accept the IDs that I sent and so they were either moving the goal post or negating that I had passed the goal post. Whatever they were doing...which I saw as screwing with me...they still left my account disabled and I still could not log in and use it. Now they have closed my case #** and left my account disabled and refuse to respond to my emails. They are like that Utah policeman Tom ** who handcuffed the nurse Alex **... I have done nothing wrong and they have handcuffed me.

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    Reviewed Aug. 30, 2017

    Every single situation where I try to contact customer service, I never receive a smart response back. Seems like literally everything is automated, including any decision-making/judgment, but they still attach a person's name at the end of every response to seem personable. Special circumstances are ignored because they do not read any of the text that I write, whether through Facebook or through email.

    I read a comment that someone had posted. I responded to it with some articles and asked if my source of information is legitimate. That person felt threatened in some way and/or feared for her reputation and she reported that thread and tried to dig into my personal information and when she wasn't satisfied, she blocked and reported me. Now in response to the report, Facebook blocks my account. I used every method Facebook provides to try to reinstate my account but no matter what I try, I NEVER GET A REAL RESPONSE TO ANY OF MY REAL QUESTIONS.

    I sent them documentation and an explanation on every single discrepancy I could find, and in response, they say that I did not send the right documentation, please send again. I send them the correct documentation AGAIN with explanation AGAIN and ask them to please READ the text that they allow entry for. Facebook responds again saying that I did not send the right documentation, please send again. I then email them, and they email me back the same response.

    Literally, Facebook is allowing this person to harass me because they did not like what I had to say (and in this case, all I did was post links to some news articles and ask if that’s an okay source). They literally do not read any text and none of their responses will ever address anything you ever write. Non-existent customer service. Why have any kind of appeals process if you don't pay attention to them? Why have text entry when you don't even read text?

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    Reviewed Aug. 25, 2017

    To Whom it may Concern: The reason that I used the name ** on the Facebook account creation was due to the fact that my ex-fiance is very violent and I also have a permanent protection order on him. He abused my son in every possible way that you can to a 3 year old and has threatened to slit my throat and have my son watch me bleed to death.

    The Gmail account used to verify the account is a business account Gmail that my wife/business partner have and it was done with their permission, again, to protect both myself and my son. My ex-fiance is a convicted sex offender and very violent. Please re-enable my account so that I can continue to play the wonderful games on there as well as interact with some very nice people that I have managed to make contact with.

    It seems highly unfair that while I was doing what I could to protect myself and my son, other people, including my ex-fiance, can continue to have their Facebook accounts active and fine. My ex-fiance, Michael **, has a Facebook page, other individuals have multiple accounts, curse, make sexual innuendos, and even put in hack codes and they are not punished in any way shape or form. Facebook says they are trying to create a safe environment for everyone, yet the ones that are following the rules get disabled and those that violate so many "safe environment" rules go on as if nothing they are doing is wrong.

    Please let me know if you require any further information or documentation in order to have this matter resolved quickly.

    I decided to open account in my real name and a few days later the same thing is done to me. But in chat I answered a question and talked to someone in private chat and guess what my account is disabled and have to show document and get automated responses "cant confirm account. Please send more information on this and that list". I have the right to protect myself and defend myself and answer questions but Facebook says no to that by disabling your account.

    To me they are bullies and don't care about protecting someone even when you tell them about someone that still has an account that is up and they are a known sex offender and in and out of jail and when you report someone in a chat that uses offensive language and slurs and calls someone a vulgar explicative... Facebook is a joke for their rules, let someone go for things they should get disabled, someone answers questions and says how they feel in a private chat and they get punished and have to jump through hoops to prove who they are and told that is not your account when it is?

    PS. Even if this gets resolved Facebook will lose my entire family because of this asinine not so bright show of brains on their part. Also I feel they have their favorites and pick and choose newer accounts to target then go to older ones who rub them the wrong way. I will put this in as many places as possible on the internet to let people know about the unfair and unjust actions shown by Facebook on disabling someone without giving a better reason than unjust ones that do not apply to any reason given than making something up to do so, to me Facebook is losing more and more people to other social networks.

    My main reason was to chat with a few people and play 3 games on there. Well I can play other games a like them just as I did. There might not be the same games but I like other games that I will love better than Facebooks games. I already have a handful in mind to try, so to me Facebook is a joke and I want to thank Facebook for showing me that there are better options to me even in cyber space that are not bullies and hypocrites just like in the real world. Does it bother me yes but with big companies we are just a number to them. They say they care about are safety but in reality they only care about themselves and to see how many people they can screw over by taking their accounts away from them.

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    Reviewed Aug. 25, 2017

    I honestly think the reason Facebook deleted my account was because my views were not the same as main stream media. I had never posted anything inappropriate or harassing, I was passionate about engaging my friends in discussions about what is really going on in the world and how we need to talk about these things if we ever want our world to change for the better. I now think Facebook is a part of the problem too.

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    Reviewed Aug. 23, 2017

    Too many people are being bullied on Facebook by this ban policy. I can get a member kicked off by reporting some lame post, or I can block that person so I don't have to see their lame posts, but I should never be allowed to pass judgment on another, just because I am mad at them, or I was raised different. Since Facebook actually encourages this activity, it is also aiding in the very thing our constitution protects us from (in many cases) - denial of due process, which should warn first, and allow us to explain. My guess is that the company is only staffed with golfers and stock holders, and the occasional glitch repair personnel. If I can't post, or have to be careful what I say, I might as well just not be a part of the drama, as well. Ten years of my time wasted on the site, good riddance **!

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    Reviewed Aug. 22, 2017

    I created a New Facebook Account which required uploading a recent photograph of myself and a form of ID and my cell phone number. I attempted to edit settings for privacy and suddenly, FB logged me out. Message said they would contact me after documents were approved. This was 4 days ago. My account is now disabled. You can't delete an account unless you log in. I'm stuck. I am concerned my private info is floating out there for all to see. Facebook apparently has NO Customer Service. As huge as that organization is, they assume no accountability for their errors. I replied to several times to an email to their Security Team. Crickets... Someone should review their business practices. Has anyone noticed their mailing address: 1 Hacker Way, Menlo Park, 94025?

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    Reviewed Aug. 19, 2017

    If FB only allows one account per email, why did they allow me to setup a second account with the same email address and use it for weeks? I assume they deleted it because this morning my second account is GONE. I used the second account for gaming and progressed far in a fun game and lost my time and $ spent on the game. I didn't know about the one account policy, FB should have not allowed the creation of the second acct using the same email address if it was against their policy. Not many people read the entire book of the terms agreement.

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    Reviewed Aug. 15, 2017

    I posted a comment about Muslims building a bomb, and it went off, and the government is hiding the truth, so how does a statement violate their community standards? I got 30 days FB jail for posting my opinion, whether truth or not, no one has refuted it, other than Facebook not liking it!

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    Reviewed Aug. 14, 2017

    I am an advertiser with a large budget. We spend tens of thousands of dollars with Facebook yet we are completely unable to find an answer to our issue. Is it fair that a company can take all this money and never be responsible for customer support? Facebook wants us to "ask the community", which are not Facebook employees. Ever go to a doctor and get told that the doctor is too busy and to ask people in the lobby instead? Facebook should not be allowed to take money and not offer support.

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    Reviewed Aug. 10, 2017

    Been a Facebook account holder for over 10 years now, until I was locked out of my account and couldn't even use my cell to verify because every time I did this, I got a prompt telling me my session has expired and to log off and back on. When I did this, it takes me through the same thing. I will say this much. My father passed two years ago and I have all the memories of he and I on there and cannot access it. If something happens to these pictures, I will seek action and sue. I am a government employee, veteran of the United States Military and I am treated like this. I am so disappointed.

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    Reviewed Aug. 6, 2017

    One fine day I checked my Facebook page and was scrolling through messages and hit a dead end. There was a message from the Facebook gestapo telling me that if I wanted to see the rest of my messages I would have to add more friends. That is frigging crazy. I am 67 years old veteran and served and my country HONORABLY. I suffered a devastating stroke seven years ago and I am still recovering from that experience. I will be on disability for the rest of my life. Most of my friends are already dead or they do not use Facebook anyway. In short, I have all the friends and family I need and Mark Zuckerberg henchmen does not have right to extort that constitutional right from me.

    “Extortion (also called shakedown, outwrestling and exaction) is a criminal offense of obtaining money, property, or services from an individual or institution, through coercion.” I put this information on my Facebook page and also friended Mark Zuckerberg and started sending his friends that message also in hope that Mark Zuckerberg would get the message and put an end to this craziness. Instead of that happening Mark Zuckerberg sent the mafia after me and they locked me out of my accounts. The new message was to get 3-5 of your friends and kiss their ** so that I could grovel beneath the boots Mark Zuckerberg Gestapo. HELL WILL FREEZE OVER BEFORE THAT WILL EVER HAPPEN!!! Mark Zuckerberg’s sole source of income is advertising and his greed to wring every penny out of his members that sign up for this service downright wrong. My mother always told her four boys that money is the root of all EVIL. She was damn sure right.

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    Reviewed July 20, 2017

    So almost a week ago, Facebook banned me from posting, commenting or liking post made by contacts or pages I follow. Their reason for the ban "Calling someone a MORON", yes read right folks, a ban for calling someone a MORON. But get this, on two news pages that I follow, some people make death threats, call others names namely (Pink Pigs), talk about land that was stolen (Without any proof) in the Apartheid era. And guess what??? Facebook does nothing about that. So I personally think the 30 day ban was completely uncalled for.

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    Reviewed July 17, 2017

    I was recently blocked for 30 days for calling someone a racist. I was in a political group and was being called numerous names from "**" to **. My response was calling them a "Ignorant racist." 24 hours later my page was blocked for 30 days. But before my block I reported most of the comments calling me disgusting names. I was told "Thank You for reporting but those disgusting comments DID NOT violate FB terms" but mine DID. What? So being called a ** Loving ** is cool with FB but the words ignorant racist is outta line. I've reported animal abuse, child abuse, graphic clips from ** movies, animals being slaughtered and was told REPEATEDLY none of those violated any rules. But my 2 words gets me blocked for 30 days?? So who's the moderators allowing racism, harassment and graphic violence and sex but the words "ignorant racist" is too much??

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    Reviewed July 15, 2017

    I have been a member of Facebook for years. I lost my account because someone reported me for something I didn't do. I opened up another Facebook account with a different email address and it was up and running great for 2 months. Then one day I posted a picture of me and my family tagging all of them and then about 30 mins later I was asked to send a picture that there was suspicious activity on my account. I did so and it was even my driver’s license. Now they closed that account and I have tried to contact Facebook directly and there is no number or anything to contact. I can't use that account and can't open a new one. Every time I do they close me done saying same thing. This isn't fair. I am unable to stay connected with my family and all. They should have at least an email address to contact for any questions or issues or a phone number for customer service.

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    Reviewed July 13, 2017

    FB disabled my account, demanding a government ID. I will trust FB with that information when the sun rises in the west. I have stopped using FB, but there is no way to cancel my account. I keep getting FB notifications via email. I keep clicking the option to stop these emails but they just keep sending the emails. I should have canceled my account when they still let me cancel.

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    Reviewed July 10, 2017

    I have had my account since 2007 that I can remember and it was disabled for no reason. Almost 4 weeks ago I was required to verify my account and send a photo of myself. When I did, the account was re-established the following day. The very same day being Friday, after not having been active for weeks, I posted a Bitmoji of myself saying TGIF and around noon my account was disabled. I've submitted numerous photos with my DL and work ID, verifying my information with my date of birth and email and I have yet to hear from anyone. What's worse is that I have lost pictures, memories and conversations with me of my father who passed away a year ago. I have never posted any nudity or profanity on my page because I know the policy and wouldn't want or need to anyway. Yet, I've seen profiles breaking the terms and guidelines and their page is still up? How does that make any sense?

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    Reviewed June 27, 2017

    I'm talking about a different Facebook person's account not this one. They said there was suspicious activity! They hadn't been on the site in weeks! They wanted another photo uploaded! They had already sent them all kinds of ID a few months ago. What is their problem? They do seem to target older people who like a little privacy and don't share that much except a few pictures. It's not enough for them. I don't trust Facebook at all.

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    Reviewed June 25, 2017

    My account was disabled 2 weeks ago and I sent in my ID but they have no interest in letting me regain my account. This account is very important, but they disabled it because I was sending "spam" even though the only people I message are family and friends and pages that I need to keep in contact with.

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    Reviewed June 21, 2017

    I've been with Facebook since March of 2010 when suddenly they want a photo ID picture of me because someone lied on me that I'm using someone's info. I'm 51 yrs old and mature. People need to grow up and stop acting like a child. I know that I'm real & don't use a fake account. Facebook needs to be sued for kicking real people off and go after the Sex Offenders. The ones who are scamming us. They're the ones who are hurting us. I want to sue Facebook for being Discrimination.

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    Reviewed June 16, 2017

    My Facebook account was suddenly disabled. No reason was given, of course. I have had heated exchanges with other posters on blogs, but I have never harassed or threatened anyone. I filled out their form twice and received two automated text messages with links that would not work. It's frustrating to be unable to reach a human being for an explanation. My biggest problem is that I have used Facebook to log in to other sites. Big mistake, that I'll never do again.

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    Reviewed June 16, 2017

    Devastated. Just received my weekly wage for Facebook to take everything out my bank account. I run a part time company ** so I decided to boost a post. It states one week £33. Dirty robbing ** took over £400. That's the last time you will get money out off me. How many more folk are being robbed by this ** company?

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    Reviewed June 12, 2017

    I've been using FB for years. Many "friends" cite reason is because they admire the gentlemanly way I treat those whose opinions differ from my own. Yet now I am blocked pending a "security check" which requires me to upload a mobile phone number to my timeline. I do not share my mobile phone number with anybody, and in fact at this time I do not have a mobile phone. FB offers no explanation, no alternative, and no contact to resolve the issue.

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    Reviewed June 11, 2017

    One day about 3 weeks ago I became unable to post to my 2nd page. Every Facebook forum related to this topic was "closed" so after trying multiple browsers and everything I could think of to fix the problem I wrote to FB support asking for help and got the response "Thanks for reporting." That's it... No help, no suggestions, nothing. I am beginning to think they have blocked my account for some reason and are unwilling to offer assistance because they are the problem. Account still doesn't work... Going on a month now. I am going to start complaining every day until I get an answer.

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    Reviewed June 9, 2017

    Facebook's tagline is "free and always will be", but they really must need a buck with the way they harass regular users with ads constantly! I was sick and tired of repeatedly seeing "ways you can promote your page for x$" ads so I shut down my page. Two years later, I notice Facebook posting ads on my timeline for products I have viewed on other sites (and in one case, even purchased), as "something you might be interested in". I saw someone else complain to the BBB that this behaviour is creepy - I find it just sleazy. What profit can Facebook make from exposing their shoddy surveillance techniques and "advertising" something I have already bought?

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    Reviewed June 9, 2017

    Recently it shows my account is not safe (I guess it's because I am in China and have to use VPN to log in my FB account). Then they asked me to upload my own photo. And they say will come to contact me shortly. After a week, they never contact me. I want to register a new account to use. But still the same problem. I have upload my ID photo and everything they need. I have use Chinese name in FB. They never contact me.

    Now half month passed, I can't use FB. I want to ask a question in the help center, they ask me to log in. How to log in if you disable my account? This is so funny. Last time I want to change my FB PAGE name, then submit an appeal. They reply me after half month. I can only wait now. The lucky part is I never spend money on FACEBOOK. I know someone spend money on AD in Facebook and account is disable too. They can't get money back. So people should be very careful about your money in Facebook. Better not spend money there.

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    Reviewed June 8, 2017

    FB asked for ID, I provided it. Account up again in an hour. Months later put on 7 day ban for who knows what, went back in after 7 days and they wanted ID AGAIN! WHY? You already got it! Sent SAME ID, 2 weeks later still blocked. Like many, I decided to open a backup account while I wait. Within 45 minutes of creating it, they shut it down for suspicious activity. WHAT?!? I made over a dozen new email accounts to make as many FB accts. ALL shut down in minutes wanting ID. I guess Facebook doesn't want customers. God, I even miss AOL FFS.

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    Reviewed June 8, 2017

    Facebook Messenger Send Money - You try to send money and they ask to input debit card, you do so and it immediately tells you you're blocked. Then THREE DAYS LATER they send you a message requesting you to send a picture of the front and back of your debit card. That's a huge privacy violation and a consumer risk... Not to mention they close the ticket when they answer you, without awaiting the consumer's response. This is also not including the fact they tried to steal half the funds from the transfer and refused to comment on that fact. I tried to transfer $4000 and they tried to take $2000 of it and only send half. This is an illegal operation as a means to steal identities and card numbers for fraud use.

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    Reviewed June 7, 2017

    Two days ago my account was shut down. The neanderthal ninnies never stopped to realize if I had no access to my account, I could not read the message they sent to me accusing me of fraud in games (I've not won one yet, except in Farkle, a dice game). Then they asked me to reset my password which I did ten times and they stated all of them were wrong. I still cannot log on to my account. They also told me my bank card was blocked and I needed to call them. Well, I did, and guess what, THEY BLOCKED ME. At this point I am thinking of suing them for harassment charges. Right now I want the $200 it cost me to retain an online technician to reset my password, which Facebook said is wrong. They are really harassing me.

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    Reviewed June 1, 2017

    Twice this week I have been requested to provide authentication via photo for my Facebook business page. I have spent $450 in the last two weeks on Facebook advertising. This has clearly impacted the ROI. I have requested a refund due to their responses as follows; "It looks like your account was suspended by mistake. I'm so sorry for the inconvenience. You should now be able to log in. If you have any issues getting back into your account, please let me know".

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    Reviewed May 26, 2017

    I opened and paid for an ad called "stop immigration marriage fraud"... I was a victim of this and the verified story was written in national newspapers and all over internet... The fraudster was a Trinidad liar named Michelle **... I published the true story and the ads were approved by Facebook and paid for... They ran for about a week with the idea of preventing others from suffering the same fate... Being the unwitting victim of someone faking love and marriage just to get American green card... This happens to a lot of people... Especially women victims... The reaction worldwide from the ads was phenomenal and positive to what I was trying to illustrate with pictures that the fraudster Michelle ** herself had made public...

    Of course the fraudster does not want to be exposed so she lyingly complained that she was being "abused" and "shamed" on Facebook... There are other similar pages on Facebook describing what these fraudsters do to hurt nice people just to get their green cards... Well... Despite have previously approved the ads and collecting payment... They pulled the ads! Facebook never bothered to discuss with me or research the truth of these ads designed to help potential victims... It's just outrageous that the fraudster Michelle ** now can go along her merry way, get employed as a result of fraud and lying to the government and Facebook prevents exposure of this verified, documented federal crime?

    Meanwhile billionaire Mark Zuckerberg collects a fortune and degrees from Harvard... Michelle ** is also potential terrorist material and if Facebook is so lax, they are potentially permitting more Manchesters or other disasters to take place... Facebook claims an appeal process when an ad is pulled but that does not exist... I sincerely ask anyone who reads this to Google Michelle **/NY Post and contact Facebook to protest their ridiculous unfair practices... Thank you very much for your attention.

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    Reviewed May 26, 2017

    I owned and operated a page on Facebook for eight years until last week out of the blue they flagged a video of mine citing non-existent nudity. The video was about consumers complaining about fraudulent meat and none of them were nude. Facebook did not review the video nor did the title allow them thought, they just went ahead and blocked my account for three days. There was no way to rebut their claim even though it was a blatant lie. After three days I was able to use my account. They logged me out for suspicious activity and proceeded to disable my account accusing me of posting nudity and solicitation.

    I would have made the nudity slide but to have bots monitoring users then conclude and misrepresent people is really a bad thing. Not once have I ever solicited anyone on Facebook and it is offensive to anyone who has never done so to be accused and labeled as such. Robots cannot replace humans and while they do make things a bit easier Facebook should really have humans check over accounts that are accused of such. I could have been in my home and Facebook literally send authorities based on their so called fake findings. Solicitation is not good and people so tread with caution when using that website.

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    Reviewed May 20, 2017

    Facebook double standards - Yesterday, I reported someone for repeatedly calling me a troll. Facebook told me this does violate their policy. Today, I called someone a troll once and Facebook shut down my account for 7 days. This is a discriminatory action. Not only am I blocked from Facebook, but I cannot access my game apps. I am a disabled veteran and play bingo. Now, because Facebook chose to punish me for using a label that is used all the time on their site, I cannot use any of my apps.

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    Reviewed May 18, 2017

    I recently changed the name of this Facebook account (over 60days) in error to my personal name. It should read Menshed Wagga Wagga. I waited the 60 days and now it still won't let change the name. Error message "Too many changes". If it's going to stay that way then either let me change it or delete the account & we can go without. This rule of non-change should not be allowed. It makes no provision for data errors. I desperately need this changed.

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    Reviewed May 16, 2017

    I have my picture on my Facebook page and they demanded I "upload a photo" on my Facebook page. There is a picture already there - plus, demanding a photo is illegal - that will not protect me in any way. I am very angry with Facebook for this illegal invasion of my privacy.

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    Reviewed May 14, 2017

    Got banned for posting a pic of a car part. Tried to notify Facebook customer service but just get some broken English auto reply probably created for some Indian child get 5 cents an hour. What a joke. Hope Trump shuts you down.

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    Reviewed May 12, 2017

    They do not have live persons that monitor the systems of their site, everything is fully automated. If you need to speak with anyone directly, you will never make it to a live person. If another user complains on anything about your wall, facebook will disable your account without even asking you for your version of what is being complained on and/or you will never be able to defend yourself. They have a lot of big balls to control a user's page. Several times they disabled me claiming that I was blocked for going too fast/posting too fast.

    They have repeatedly made me submit my driver license but in the meantime disabled my account and I had been closed out for as much as 2 months at a time while FB take their sweet ass time to verify. Never any apology for the inconvenience. There has to be a way to get a lawsuit going, a class act lawsuit because the owners of FB believe that they are infallible and can do whatever the hell they want regardless of who they rollover or hurt and inconvenience.

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    Reviewed May 12, 2017

    Facebook has claimed I'm a security risk! I believe it's because I disagree with their liberal views. I don't swear online or name call. However, I have been called nasty names and had nasty memes attached to my posts. Facebook doesn't follow their own "rules". Facebook should be suspended for 30 days.

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    Reviewed May 9, 2017

    I am locked out. I have uploaded requested ID's but the service is not restored. I file a complaint with the Attorney General and BBB. I will be seeking legal action and open to all members locked out and/or deprived of their personal contents like to join. Moreover, seeking ID's and other confidential information is illegal for Facebook. It is a free service, and not one that requires credit checks or ID checks. Any reason of denial of service is grounds for discrimination.

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    Reviewed May 5, 2017

    I had a Facebook account for 9 years under the name "Nogood Nick" which I use for both personal and promotion (as a musician). Facebook suspended my account last week for suspecting this was not my legal name and asked me to upload a legal ID. I sent them an ID that I use with this name but my account is still closed with a message that they are "reviewing the documents". A quick Google search finds this is a common problem where Facebook users receive this message while Facebook continues to "review the documents" for weeks or months or indefinitely.

    In the meantime I have no access to my events, conversations on Messenger that I need for travel plans in the near future as well as the loss of several apps that use Facebook connect to log in (I wouldn't use Facebook at all if it weren't for the necessity of having an account to log in to an increasing number of products, and also for events). So aside from treating me poorly as a long-time customer, Facebook is also interfering with my business by cutting off access to non-Facebook-owned digital accounts that I use. As far as I can tell Facebook has no direct way of contacting a person at the company to resolve this dispute. A complaint with the BBB yielded only the same canned, robot response the website gives me.

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    Reviewed April 30, 2017

    The entire Facebook website is very unprofessionally managed. Let me give an example. When I first opened a Facebook account I didn't have any friends there and I was concerned about privacy so I did not share much data about myself other than what was needful. Consequently, at the same time, my tenant moved out to be closer to his job and I want to rent his space to someone else so I went to a site called Roomster and placed an ad there for a new tenant. Roomster only allows its site to be logged in to with a Facebook account. When I logged in, because of my privacy settings I was INSTANTLY banned from the Roomster site with a huge message on the screen saying my Facebook account does not live up to the Roomster standard. Within 24 hours my Facebook account was disabled by Facebook and I had to identify myself to them and they re-enabled my account.

    A few months later after I found a new tenant but I went back Roomster to see if the issue there had changed after using Facebook this whole time. After trying to log in to the Roomster site within 24 hours my Facebook account was disabled again and I had to go through the whole procedure all over of verifying my identity to re-gain use of the account. Last week out of curiosity I went back to the Roomster site to see if my account was still disabled and it was and with the same message as the first and second times. The next day, guess what? My Facebook account was disabled again.

    So I have learned through trial and error that even if your Roomster account is disabled in error, each time you try to log in afterwards, Roomster sends a 10 ALARM FIRE MESSAGE about you to Facebook as if you had nuclear weapon instructions on your Facebook page, and Facebook responds by blocking your account as many now know unjustly. This is the reason why I say the entire Facebook is very unprofessionally managed. This time when they re-enable my account, if they do, I am closing it, because Facebook is not really fun, if the site management are very out of present time like that when it comes to dealing with people and circumstances. :)

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    Reviewed April 29, 2017

    I was scrolling through Facebook News Feed as I usually would do any day. I came across 2 videos sent from Nigeria of women that were being brutally beaten. Within the video you could see them being beating to death with hammers kicked and punched unconscious. The second video showed 2 women begging for their lives then shot dead. The videos were extremely upsetting. I sent it to Facebook for review and the outcome was that it did not violate their terms and conditions.

    There are young children and teenagers using this social media site and find that bullying and violence is acceptable. These videos prove that Facebook accepts this violence and any sort of bullying. We see all the time in the news young children committing suicide everyday because of violence and bullying. IT HAS TO STOP!!! I am so sick of seeing this and ** images on social media today and part of the problem in society today is social media that condones these videos and accepting bullies.

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    Reviewed April 29, 2017

    Facebook account blocked due doc verification since last 2 months. We are a social organisation working for the betterment of poor and needy kids in India and our volunteers and beneficiaries are being coordinated through this platform. We already have submitted all the related documents but still since last 2 months there is not a single person in the Facebook who can review and clear the issue. Facebook is a social platform and is not supporting social organisation. Even more we are not getting any email ID or address nor any phone no to coordinate for this issue. So can any one will support our social organisation regarding this issue. We are unable to operate our Facebook Page because the page is created and operated by this Facebook account only.

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    Reviewed April 27, 2017

    Facebook has BLOCKED me because I was told I SHARE too much. It also appears Facebook has also Blocked/Destroyed my group that I created. Group Name:

    Tri Cities Va. Tenn. and ALL AREAS Nation Wide Adopt and Rescue Pets. The only things I share on Facebook is animals that are in DESPERATE NEED of help. Facebook Polices is all messed up. Facebook allows Murders to be committed on their Facebook. They allow groups that abuse animals, but only allow limited shares of people that are trying to help animals that more than likely will lose their life if the shares are not done. I LOVE the thought of helping animals, but obviously that can only be done if you limit your Shares on Facebook.

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    Reviewed April 25, 2017

    I'm currently on a 24 hour ban from Facebook, and my video was removed. My video was of my 6 year old son shirtless talking about all of the things he did on vacation. It was reported maliciously for "nudity" by someone angry that I left a negative review. The title of the video has my son's name in it... JACK. I have no idea how this "slipped past" Facebook, but it's been all day, and I've been frantically trying to figure out how to have my account reinstated... And my video put back up. Men are allowed to be shirtless, I have no idea why Facebook takes its nipple issue to the extreme, and I'm incredibly upset that this has caused me to lose access to my BUSINESS PAGE.

    This is not the first time an angry person has falsely and maliciously reported a photo/video of mine, and not the first time that they've moronically removed it either. Their staff needs to take some classes on their own community guidelines. I submitted this explanation as an "appeal" and it was freaking DENIED. It's a 6 year old MALE with swim trunks on.

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    Reviewed April 20, 2017

    Facebook no don't care about old users because they and no need them, know they are popular. Every day in 8 years I spends more than 2 hours on Facebook opening accounts, solve people problems, edit places, many things on Facebook. I do but now I'm on Stucked in security check 7 days asking for help, everyday no help just got disabled accounts. It's facebook just kicking out people like me.

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    Reviewed April 14, 2017

    I have been blocked twice though I have not broken any of Facebook's rules. After looking over the Facebook rules I have not broken any rules and I'm sure not taking an exception of an individual but a business venture called Candy Waters Autism Artist on Facebook, according to this scammer's Trademark information. But yet Facebook is allowing to let this scammer continue to thrive selling fraudulent art. I had 2 of my posts that were taken down though I never cursed or lied and was very respectful. I have proof of everything I posted including copies of both posts that were removed, which absolutely are true. This scammer has broken these rules, but Facebook would rather punish me instead of shutting down this art scam.

    Broken rules by this scammer. "You will not bully, intimidate, or harass any user." - I was stalked and harass by this scammer. Also have proof. "You will not post content that: is hate speech, threatening, or **; incites violence; or contains nudity or graphic or gratuitous violence." - Once again, I was harassed, stalked and called vile names. "You will not use Facebook to do anything unlawful, misleading, malicious, or discriminatory." - This scammer is running a scam on Facebook and continues to deceive and lie for the purpose of monetary gain. Have proof. "You will not create more than one personal account." - Because this scammer was harassing me from Facebook on YouTube I had to block a number of the scammer's aliases on personal accounts. Facebook don't even know what their own rules are about because if they did I should not have been blocked twice.

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    Reviewed April 13, 2017

    I've been on Facebook 8 years, previously have had minor issues related to compromised account, whereas account had been compromised or penetrated by another user. What happens in such cases account is locked until account holder re-secures their account. So no problem there. It's only been recent whereas things went downhill very fast. My account was banned consecutively. First ban was lifted and within matter of just a few hours was re-banned for "alleged" same offense. As it is post of concern was a post I wasn't the one who posted as apparently account was compromised by another user in which that event wasn't caught until someone flagged post as inappropriate subsequently resulting in my account being banned. First ban was for 3 days, second offense was now 7 days. And required means of identification needed, i.e., driver's license to verify I am who I am I guess?

    The most bothersome and upsetting thing about all this, is Facebook doesn't in the least acknowledge member refuting the ban. They don't bother to investigate and reconsider possibility of lifting the ban. There's no possible means as well other than for law enforcement for members to communicate so that they can come to a reasonable understanding and agreement with Facebook and work out a solution. So with this latest experience I'm convinced it's time to say my final goodbyes to this social media. It's not worth the aggravation or upsetment.

    Updated on 04/15/2017: I was fortunate and lucky enough Facebook did verify and basically gave me lurking status. Can view my news feed but can't interact nor could I send instant messages. Second ban was for 7 days. I attempted and failed at appealing as they fall on deaf ears. There is no such animal as a resolutions department with regards to Facebook. I'm seriously considering leaving Facebook altogether when this Fiasco is all said and done. No need to be associated with a Nazi Social Network.

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    Reviewed April 10, 2017

    I posted a video on my page a few weeks ago. I got a 30 days suspension as Facebook said I violated the community standard for displaying nudity... which is absolutely wrong. There was no nudity in my post. The trouble is one week later I spotted at least 2 people with the same video in their wall so I decided to check with Facebook by reporting those post. The following days I had their usual message... "Thank you... making Facebook safe. After checking the post we post we noticed this doesn't violate our community standard." The trouble is this is the second time it happens to me after going through another 30 days suspension for the same fake reason. When I try to make an appeal I keep getting the same automated message... About problems with their software and never get my suspension lifted before the 30 days.

    I always take time to check all my posts in order to make sure everything goes right. Is it human being that check people post on this Facebook or is it software? In case it's a software this one must out of date. I think Facebook should be fair with all his customers. Why targeting some people... I see many videos out there violating their so said community standard and there is no way to report neither to block them. I think something going wrong with Facebook and someone must look at those issues. Thanks.

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    Reviewed April 9, 2017

    A year ago I started sending facebook messages (on their pages that "say" they are there to do customer service) about a problem with my account - not receiving most of the email notifications I had been receiving for years. I had gone to their help pages and checked everything they said to check - all was set correctly and had not changed since setting up the account. I wrote to them weekly, at first, since nothing was fixed and no response. After a few messages, I finally started sending daily updates of not having my account fixed.

    After a couple or more weeks of daily messages I gave up and have limped along with the few messages I got, and would have to visit pages to see what may be going on in my friends lives or in my groups. Since then, nothing has changed until the past few days. NOW, I am getting NO notices at all. Again, I checked everything, nothing has changed. I wrote to them, got the canned message thanking me for my "feedback". Nothing has been fixed, no responses and nothing but frustration. I even went as far as closing my facebook and browser and reopening them - still, nothing working.

    I have looked through my newsfeed - even there, not all messages are coming through. I belong to a few animal rescue groups, and because I did not get any notification, a litter of baby hedgehogs perished because I was not "available" to help - but I would have been, had I known there was a problem posted to the group. Facebook is fine as a toy - it is no longer something anyone can depend on for much more than a toy. They have no customer service - nothing is fixed - and no answers about much of anything. I wish the advertisers were aware of the shoddy business they are supporting.

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    Reviewed April 5, 2017

    My account seems to have been hacked. I had this account for over 10 years, have less than 125 friends that are real, never had any inappropriate posts and am basically very private. It shut down and disappeared on 3-28-17. Every time I try to log in, it says "thank you for the pic we'll respond within 72 hours", It's been 8 days. No email, no text, no word. Please help. There is no way for her to report the problem, I can't log in! My phone and email contact is linked to my account and have not changed in over 20 years. Not only is the history of my family on my timeline, pics of graduations for Grandkids, Granma before she got sick, everything is there. My Aunt died last week and the family was asking for pics for her service. I'm still not allowed to get back into my account!

    But I have a personal sales page, 2 public sales pages, one a garage sale, for the surrounding areas with over 5000 members, 1 an antique Christmas and holiday page, and 2 community pages for the people in the neighborhood to meet and chat. I am locked out of EVERY page. There are no admin other than myself. I never knew this could happen. I put a lot of work into these pages. A lot of my free time was spent building them and arranging get togethers for the community, and now they are threatened and there is nothing I can do to get a hold of anyone to help? An explanation would be nice. I have had this same account for over 15 years, never made any changes, it's me. I know people that are underage or get thrown off and create a new page every month, change their name all the time, nothing happens to these people!

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    Reviewed March 26, 2017

    My accounts were never closed. After receiving Threats from Individuals on Facebook, I deactivated my account. But they failed to deactivate multiple groups and timelines from three years ago. I created a new account that is when I found more people using my posts to describe me as a troll! It seems that Facebook administrators took it upon themselves to block me from logging in. It was at that point that I realized they would not allow me to log in to complete the deletion of my artwork and memos, so they have obstructed my effort to deactivate my account and other pages and timeline accounts from the past!

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    Reviewed March 24, 2017

    What other company can use your personal possessions and then provide no way to make contact? Facebook has gone too far and treats people as assets. Business ethics don't conform to US standards. I've been trying to delete my account. I've already deleted ALL of my albums, yet just recently, Facebook served up a "memory" of my deceased brother, almost to the day of his suicide. That picture no longer exists in my albums (because there are no albums), so where is FB getting this picture, and what right does FB have to use it to market to me? There needs to be a class action suit to get the company to conform to US ethical business standards. There needs to be some accountability. I seriously feel like signing up with FB is like signing up with the devil.

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    Reviewed March 23, 2017

    Facebook is the most Un American communist site ever. I've had friends who were Blocked (Put in FB jail) for supposedly violating their so called community standards. Since when does the American flag Violate community standards? I've had posts removed, and Blocked for 30 days for trying to warn friends by posting about child rapists and molesters. They don't care about children's safety. The also block people based on their political beliefs. FB support terrorists, I've been blocked for posting about terrorist activities in the USA. For some reason this is a violation of their so called community standards!

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    Reviewed March 13, 2017

    Facebook has no customer service phone number. It is hard to correct problems. It is an invasion of privacy to send a government form of ID to get back into an account I set up with them. Why are they not held accountable? We should be able to eliminate accounts, reset passwords and contact Facebook. It is very elusive and frustrating. I have used the same computer since 2009 and FB locks me out of my accounts because I am not logged into a recognized device. Please make FB more accountable for the consumer and our protection of privacy of our information! Maybe they need a lawsuit by consumers to wake them up to their management responsibilities and make them more accountable to consumers.

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    Reviewed March 12, 2017

    Facebook for business owners deserves zero stars. Facebook allows businesses to sign up as a business with no authorization needed like all other major online ad networks. Into 3 weeks of having a Facebook business only page, I have several ad campaigns running on Facebook. Since my login is frozen today (I can't cancel the ads) the login error says I need to send verification. Facebook continues to use and charge my credit cards while locking me out of both my business page and ad manager account. This seems to be unethical and illegal. There was no ID required prior to Facebook accessing my credit cards. Of course, even for business owners, Facebook has no direct support line. I've written several emails outlining the irony of their policy to the Facebook Ad, Sales, and Privacy departments and of course, no reply to my emails!

    Two major issues: Locking business out of controlling their use of their credit cards and unnecessary gathering of citizens' DOB, social security, Driver's License without a true reason for such fishy activity on their part and dubious lawfulness of such requests. Facebook is just an advertising hub. With such poorly managed customer service, I'm betting advertisers will leave Facebook in record numbers and a few lawsuits should follow.

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    Reviewed March 12, 2017

    Facebook sent the California highway patrol to my house because of continued complaints I posted regarding the DMV and their treatment of disabled people and driver's licenses. Have diabetes, get low blood sugar in the privacy of your own home once, call the paramedics, and presto you don't have a license anymore.

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    Reviewed March 10, 2017

    Facebook locked me out from my own account! Then asked for verification. I sent my ID and this is what I get. Still can't log in: "Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can." -- what the hell is this??? CAN THEY do that??? Just to shut someone's account which has been working well for 8 years?? This is something more than disgusting. I don't know what to do with this. Anyone can help?

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    Reviewed March 10, 2017

    I tried failure on ID. Sent numerous emailing with photos and ID. Sent my Driver's license. Mailing address photography. Numerous documents of who I am. Still 0 response or nothing from Facebook. I feel like Lawsuit should happened. I don't care about Mark Zuckerberg at this time. Went on a friend account. Showed my ID. Face-wise This is **. 6 ** months and no ** word. I get email then I log in. "We are trying to check to see if you match your ID." GO ** YOURSELF FACEBOOK. STOP BEING A **. GET ME BACK IN POS FACEBOOK.

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    Reviewed March 9, 2017

    Facebook managed to "get in early" on global networking apps, & thus dominate the market. And if someone new to networking wants to talk to people they already know, then it makes perfect sense to join the same app that their friends are using. Unfortunately, this early domination of Facebook has meant a lack of competition, causing a lazy & careless attitude from the Facebook staff. One thing is for sure is that many people experience many problems with Facebook due to its poorly designed interface, with confusion about how to alter privacy settings, knowing exactly what they even mean, unknowns regarding whether others will be "tagged" in posts, etc. I think the worst thing is how all the unanswered & "Closed" questions in Facebook's "Help Centre" go to show that the "management" team simply can't be bothered help people with their issues. This leaves me to wonder exactly what the Facebook team spend all their time doing.

    One recent utter annoyance is that by writing someone's name in a post, Facebook no longer gives the recipient a Notification, but actually adds your post to their Timelines as well. Previously, this was only done by using the "Tagging" feature within the edit window. So now we have a situation where one of two separate functions have been changed to the other, meaning that now both methods provide the same result. Now it is not possible to simply send a notification to friends along with your post that may be particularly relevant to those select few. That is, unless the carelessly "experimental" Facebook team have now made this function the result of a completely different method. Who knows?! And even if we did know the way to accomplish a specific task in Facebook, who knows when they will modify setting again?!

    I only know that when the Facebook team change settings, do not inform its users, & furthermore disrespectfully "Close" unanswered questions on their own "Help" page which is specifically designed to answer peoples' questions. Many of its users find themselves in situations where they confuse, agitate, or even downright anger their Friends with actions that unknowingly encroach upon their privacy.

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    Reviewed March 8, 2017

    I was blocked from FACEBOOK by another client falsely; From what I received I was impersonating someone else, and was blocked by that client on their word;

    This has locked myself out of many accounts as I use Facebook with name and password; This has happened by others on Facebook, because of my comments against the Trump administration, if one calls it that; Yahoo has also lost my account? Never a use of foul language so they force myself out with Lost, or Impersonating another person, on the word of one client; I'm afraid this is what America is in for, the death of the 1st amendment; I would like to know if others have this similar problems.

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    Reviewed March 7, 2017

    Facebook has several things I object to: Requiring real name. Can fake it, how can they check as long as it's human sounding and you don't change it too much and cause a "red flag". They have default settings like making friends appear in public and you have to go in and reset things to private. They have no right to "display things in public" without people's permission. Any problems with another Facebook account being abusive, sending you spam, etc can't be rectified the right way which is to delete the offender's account. Instead you report things and usually nothing's done - offender's account stays. All you can is to block abuser's accounts and shut off chat to them since anyone "out there" can send you messages even though you've blocked them. But you still have their messages in the inbox and have to delete them later if they pile up.

    People are many times being asked to send in their I.D. to no avail. I haven't had this happen luckily but good to leery of. No private website has a right to ask for personal documents - it should be against the law. Facebook is typical of privately owned websites, they have policies that stink and people can take advantage and delete you for no reason. Even the owner's themselves of many sites do the deleting/banning personally because of a "power trip". Sickening.

    There is no contacting Facebook "people". It's all automated replying and any emails found by Googling them are either also automated or are dead and go nowhere. Pretending "someone will read them" is a con artist's idea and Facebook's founder is a con artist for doing this. Running a website and making $$$ off it using "con jobs" should be illegal and he should be in jail for FRAUD.

    I've encountered the above from personal experience, like right now I have a fake impostor Denver Police officer and cannot get his attack/scam account deleted. Facebook, as usual, sends auto replies while trying so it's typical... The impostor felon stays there. Advice - Never put any place what you don't want to lose. Be prepared to get deleted, banned, whatever anytime. It may or may not happen, true, but at least be aware of it. Never use real information to set up accounts. Too many abusers/weirdos take advantage and get you with it. If site asks for it, fake it, if you don't know how to Google it for that site itself - there are how-tos to help you out. You need to do what's needed to protect yourself on places. I've learned long ago and Facebook is no different.

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    Reviewed March 7, 2017

    I have had a 10 yr old Facebook account with the same name -- a hyphenated initials only of my last name at the time and my full first name. It was a name chosen after recommendation by an attorney to either never do social media, or must use pseudonym because of a very unstable ex who was a hobby hacker as well as threatened to harm me multiple times as well as engaging other unstable people to come after me, particularly of ex-military types. In addition, my current career differs from my political views, and any personal social accounts found would harm my career permanently.

    So- after reposting a number of NYTimes, Washington Post, CNN type articles recently, following Robert Reich's reports and others - I had some direct complaints to me from my circle of REAL people that I met in person first --- but took a suspicious poll on POTUS popularity. Within a couple days, Facebook received a complaint about me as 'fake' and 'abusive' and FB demanded govt ID and they would remove my name and change it to match my govt ID. When I explained my personal security reasons as to why I am using initials- they refused to listen and demanded they have all copies of govt ID as posted and they would NOT give up on changing my name and instead sent me their privacy options (which I am very good at and use, but Facebook's security systems are severely flawed as anyone who has been hacked there knows!!!).

    When I wrote details about my background further, they still refuse to allow me to use my last name initials only and when I showed them utility bill copies with only the first initials of the last name hyphenated shown, they said that I had to provide full name copies or I will not be allowed on. 10 years of tagged photos and almost 400 contacts, most of whom I do not have current phone or address to because of moving and traveling so much for work --- I AM NOT ALLOWED. This may be trivial to many people, but I wrote to everyone I could and will continue to do so.

    Basically here is why: Many reports of pedophiles able to attack children forced to use real names, women stalked, people harassed. I am known for that name on Facebook - and being my 'real' friends, they either know my real name or forgot it and still prefer to find me under that name. I deserve to have ownership of my own photos and contacts; if they want to block me from everyone else -- FINE. I want my friends lists so I can let all of them know (if they have not found out yet). My friends have been writing to Facebook on my behalf and have been IGNORED. Facebook is now a part of blocking the first amendment by allowing anyone to cast complaints on any person without the same political or other belief systems.

    Facebook took the time to report all of my messenger lists to all of my messenger contacts looking for me on the day they did this to me--- as me being 'reported to be abusive or spam'---- just because I am not a 'famous celebrity' doesn't give Facebook the right to slander me in anyway. I have the screen shot to prove they did exactly that. My account has never been 'hacked' yet-- perhaps a show of how strong my name choice and security is?? Meanwhile, nearly every person with a 'real' name that I know has been hacked in the last 2 years. My entire name is too unique, middle, previous and current last name-- and Facebook owns the rights to my profile pictures and makes it publicly searchable. So any and all privacy settings are nullified because Facebook let me believe I could maintain personal security all this time.

    The laws in my state say that I must physically be injured before anything can be done to any 'ex'. Thanks Facebook-- you basically told me you would rather see me dead than allow me my anonymity for security reasons. If ANYONE has any means of getting through to Mark Zuckerberg himself - or reporting just how many people have been injured due to his nonsense staff-- I would like to know.

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    Reviewed March 6, 2017

    Account disabled. So, I made a mistake and hit the button that I was impersonating myself thinking it was the easiest way to nuke my secondary account created by mistake. Bad move. I don't have the same friends on both. So upon learning this I asked FB to restore the one account back thinking that they weren't going to nuke the other account. Wrong answer. They did. I have been sending in appeals now for over 48 hours and they still haven't gotten back in touch with me so my ex husband has claimed ownership of the secondary account but I can't get them to give back the great account.

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    Reviewed March 2, 2017

    I tried to log into my FB account and got a message that it was suspended for impersonation someone else. They asked for and got my full name, Dob & passport photo. I have not gotten a response. I see many similar complaints and now worry that my info is out there for anyone to see. I cannot fathom that the owner of Facebook would allow this to happen to their many fans. Extremely disappointed that a multi-billion $ business does not have a support unit.

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    Reviewed Feb. 22, 2017

    I have been using Facebook for many years now. I am a old lady and I have cancer. I went offline for a while to deal with my health issues. I had problems logging back into my Account but managed to do it in the end by going into my email and changing my password. I then got a message from Facebook saying my account was logged in from a different location Istanbul. I contacted Facebook then I noticed that there was untold credits made from my account for gameplay and it is not a game I have ever played.

    So I told Facebook this but they would not help me. Now here is the strange thing my credit card that I had on the account had expired and I did not update it. I even sent Facebook a copy of it but still they did not want to help or know about it. They refused to reimburse me after proving evidence about my card not in use. Can anyone help me to get my money back? I have contacted the police and my bank who told me my card is not usable if it has expired. HELP PLEASE!!!

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    Reviewed Feb. 15, 2017

    I have been going back and forth with FB since some jack-wagon reported my account for the 3rd time... they have sent a total of 10 emails in back and forth "conversation". They are signed by different "Bots". Do yourself a favor... if you ever need to deal with their customer service people... realize that it IS NOT people but scripted auto-bot software that writes back. It picks up on keywords then sends a long email full of boring rhetoric. It's easily detected because the responses make you keep asking more probing detailed questions... only you receive the same scripted response. You can say, "Kiss my Ass you Moron" and the reply is the same. Cox did tell the World that they would make changes to their identity verification policies protecting certain groups or making certain exceptions for people using Alias' but he did NOT mean it.

    Once you are reported, FB asks these questions of you: Are you part of the LGBTQ community? Are you **? Are you a victim of Spousal Abuse? If you mark any of them, they sell that information to their advertisers. They also send you countless auto responses and have ZERO solution for you. They told the LGBTQ community and their spokesperson "Little Hot Mess" they would make exceptions, but they never did. They never will. So, the fight may keep going but FB is not going to change their policies. The odd thing is, the people that report you have a few questions to ask but they are in no way told on or reprimanded for erroneous or malicious flagging. So please share and make this go viral. All the people out there that want their privacy, forget it!

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    Reviewed Feb. 11, 2017

    Why doesn't Facebook have a customer service phone number? It's impossible to get a hold of Facebook. A multi Billion dollar company should make it easy for people to contact them for help when needed. My Mother is locked out of her account and they are asking for a photo id. Is this for real or some spam site trying to get her information?

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    Reviewed Feb. 10, 2017

    Since when can a company ban you for nothing, shut down your account, connections, pictures, memories all for some abstract violation of their terms they wont even tell you about? Email them and no response, very dystopian and creepy. You feel like you have no human rights at all.

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    Reviewed Feb. 9, 2017

    I have been on Facebook like many for years, but I have to say the way they are so bias and unfair to the rest of the world that does not agree with them and their views, is DISGUSTING. I had noticed before Trumps presidency, that I was always being looked out for posting bible verses, and posting anything that contradicted their (Facebook) views. I know this because all Christians were going thru the same exact issues, being blocked out and posts removed because of our Christians views. DISCRIMINATING against Christianity seems not to be one of their policies. FACEBOOK was always claiming that what we posted, was against their SO CALLED POLICIES. Since when bible verses are against any policy??

    Another one, is when you speak against ISLAM, exposing the Islamic faith by debating is also according to FACEBOOK, NOT allowed, even though you had Muslims, CLEARLY telling us Christians that we will be BEHEADED and that ALLAH WILL CONQUER, and mocking Jesus, yet you would read mockery against Mohammad, and you the Christian would be the one being blocked. HM yet those posts are still there till this day, and when you would report them, GUESS WHAT, they will tell you that they are not violating their so called POLICIES???

    Now that Donald Trump is President, they are constantly going after republicans and all that support Mr Trump, they block you claiming you are violating their so called POLICIES, yet all you are doing is defending the attacks against OUR PRESIDENT, or reporting REAL news, CAN WE SAY BIAS. I'M CONSIDERING FILING A LAWSUIT against Facebook's CEO, for their VIOLATION of freedom of speech, bias and unfair treatment of all Americans, and discriminatory attacks against all Christians. FACEBOOK will go down in history as the worst most bias social media of its existence, nothing lasts forever.

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    Reviewed Feb. 9, 2017

    Today I was locked out of my account suddenly. Facebook demanded that I submit a photo of government-issued ID in order to be let back in. I did so, reluctantly. From what I'm reading, it sounds like a lot of people have been permanently locked out of their pages, even after complying with their demands. This is ridiculous. I have been on the site for years. Now, suddenly - even though I'm using my legal name and have been from Day One - I've been shut out because of this for, as near as I can tell, no reason whatsoever and it appears I have no recourse but to wait on THEM to decide if I'm actually me or not.

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    Reviewed Feb. 8, 2017

    I have been blocked for days at a time with no clear reason. What was the particular a post caused the block. Just a vague "see community guidelines". There is no way to alter one's actions. There is clear reason why an account was blocked. Also Facebook leaves millions of comments and content on their site creating confusion as to what is acceptable. Since so many businesses, groups and events use Facebook as their sole media outlet the random blocking of users without a clear basis why or even equal treatment of all users is abusive. How do I file a complaint about this?

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    Reviewed Feb. 7, 2017

    I've been using Facebook for 4 years and now they blocked my access, saying I have to verify my name. By the time we created an account, we used a employee's name but he is no longer with us. Now Facebook says that the only way to unlock my account is by sending the ID of this guy, which we have no way to reach. I tried sending safe info about my business (and also government related information), my own ID's, but they were all refused! This is definitely a big mistake! They should use other ways to verify if I am the damn owner of my own company. Facebook is living on borrowed time... it might join his old mate Orkut very soon. No IT company survives to such a bad verification system and customer support!!!

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    Reviewed Jan. 29, 2017

    Why does Facebook suck so bad??? I was suddenly locked out of my Facebook account on Friday for no reason. After trying to verify pictures of my friends, which I did, those ** told me I would have to submit a copy of my government issued ID, which despite my issues with such things, I did. And lo and behold, I got no response and my account is still locked and that stinking ** Mark Zuckerberg has my personal information. This seems highly suspect and not very legal at all. I'd suggest ** knock it off or we should rise up and sue that stinking ** Mark Zuckerberg into the poor house!!!

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    Reviewed Jan. 21, 2017

    I was notified today after 8 years of being on Facebook with no problems that I have to verify my name. I'm locked out! I go by my nick name that's how my friends know me. Not by the name on my drivers license. That's not the "name I go by every day" in their words! I did send safe info to them my business card also a membership card with my name but it wasn't good enough! I have been a victim of identity theft in the past and don't feel safe giving more personal info to Facebook. Now they want me to provide several different legal identification to PROVE who I am?! It's not right! Because I have a unusual name that doesn't meet their community standards I have to jump through hoops to prove who I am? All they have to do is look at my profile and see who I am with recent comments from friends and family also photos that I'm tagged in with friends!

    I live on the west coast and my family and a large part of my friends are on the east coast that's where I grew up. Facebook is how I keep I touch with them. I also promote my side business on there. I refuse to provide Facebook with my personal info. I don't feel it's necessary for them to ask me to especially 8 years later! I didn't need to provide that information when I signed up! They are not a government organization. What right do they have to do that? I don't know who is on the other end of those emails they are sending?! I'm infuriated about this! I guess I won't be using Facebook book anymore! I'm DONE!

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    Reviewed Jan. 16, 2017

    My account was locked and Facebook said they needed age verification. I followed the directions to the letter. I used my Drivers license and CCP. Both show my name, address, DOB and a photo. A few hours later I received an email stating that the identification could not be used or could not be read. The photos are clear as day. They can be read even on my tiny phone screen. The state issued drivers license is listed on the website as an acceptable form of Identification. I took additional photos at higher resolution. I submitted the new photos to the Website in addition to attaching them to an email reply. Facebook never bothered to reply and my account is locked.

    Age verification? I have had a Facebook profile from their beginnings. My profile clearly showed my work history was well over the 13 year age requirement. My spouse and I have our relationship status in our profile. I can't tell how many photos of our kids we tagged each other in. I had a boat load of confirmed friends and family on my profile. A drunken monkey could tell I was over 13. I suspect Facebook is Discriminating against Veterans. The identification I sent was 100% proof of my name, address, and date of birth all of which matched my profile.

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    Reviewed Jan. 14, 2017

    I have had 5 Facebook accounts disabled for stupid reason and asking me to send a copy of my driver's license so I did. It comes back with "oops error. Try again." I try this for days and they have yet to fix the problem. This account they disabled was active with Anonymous and they were attempting to put a cap and control the news coming out on CPS but it was a fail and Mark does not like not having complete control. I lost pictures of my deceased brother, 5k in friends and Administration in quite a lot of Anonymous Groups and my own in Northern Cali. Since then I opened another account only for Mark to shut it down within 15-20 minutes. What is he so scared about getting out? Or... Does he have control issues or just issues?

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    Reviewed Jan. 14, 2017

    01/14/2017 I went to log in to my Facebook account that I set up last week and the computer wanted me to enter my phone number into the system again. I called the customer service department to find out why I was being asked to re-submit my information again every time I log-in to Facebook. The customer service supervisors and their employees said that the computer was protecting me against hackers. I told them that it is a Facebook account. It is not a bank account. If the hackers want to look at the account I do not have a problem with it. The information that I submitted to Facebook was not vital. I just needed to be able to use the account.

    The customer service representative supervisors and their employees told me that I had to buy a code from Walmart or Verizon. The money would be reimbursed. I informed the customer service representatives supervisors and their employees that I could not afford the to buy the codes from Walmart or Verizon. I am poor. I also told the customer service supervisors and their employees to delete the Facebook page, because I could not log in, and delete it myself. The customer service representatives supervisors and their employees began to tell me that they could not delete the Facebook page and that they could not help me.

    Throughout my entire conversation with the customer service representatives supervisors and their employees they were rude and disrespectful. They hung up on me a hundred times; they told me that the CEO of Facebook would not speak to me; because he does not care about my issue; and they said that they did not care about my problem. The customer services representatives supervisors and their employees pretended to be a grocery store. They were very argumentative. They refused to provide me with excellent customer service. Finally, after many phone calls the customer service representative supervisors and employees said that the account was deleted. I am still not sure if the Facebook account is deleted. That worries me because now I have a Facebook account that may or may not be active. My information may be easily accessible to someone else, but not me. I did not expect this confusion and chaos from Facebook.

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    Reviewed Jan. 9, 2017

    7 years ago, in December 2009, my son and I created a Facebook account for my grandson, to connect and talk to his father, after his parents divorced. Soon afterwards, father and son connected using Playstation, so father and grandmother shared the Facebook page to play games. Father deleted his own FB account, as he was verbally abused by family members, and FB did nothing about the lewd language! Facebook, without warning, suspended grandson's FB account on or about Jan 8 2017! This FB account was active over the course of 7 years! No **, no naked pictures! Only messages to family and friends and ''game playing,'' which was played every day over a year. EVERY DAY OVER A YEAR!

    Why does Facebook delete accounts of harmless persons, yet allow true fake accounts to continue, as well as those who promote ** and pictures of naked people, and countless persons using foul language??? To Mark Zimmmeeeerrrr: glad you got rich by selling out the rest of us, and as far as your media website being free forever... phhht, it ain't true! Still waiting for FB to reinstate account.

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    Reviewed Jan. 7, 2017

    On 01/07/2017, Facebook locked my account. Prior notifications on 01/04/2017 stated my account would be removed within 7 days if I did not provide a government document proving who I was. I have used an alias for 6 years due to ex-wives hacking my Facebook account. All of my classmates knew who I was. I had a whole history on family member pages as well. Facebook has deleted my profile and any history of me on all of my families pages. This is unacceptable and a direct violation of my privacy or apparently the lack of privacy. I am currently researching any means to sue Facebook for discrimination based on factual evidence of many other pages who do not use real names. Any help would be greatly appreciated. We, the people, have rights and the first amendment is still one of them.

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    Reviewed Jan. 6, 2017

    A month or so ago, I received an email from Facebook asking me to confirm my ID by sending them copies of personal documents such as Passport, Birth Certificate, Drivers Licence etc. I refused to send anything with such details until they told me why they had requested such drastic action. They refused to reply and they also refused to reply to any further correspondence. They just sent a robot generated standard reply to everything I sent; ''It doesn't look like we can help you with the problem you're having from here. We're sorry for the inconvenience. If you're still looking for help with this, the Help Center is a great place to find answers to frequently asked questions and up-to-date forms you can use to get in touch with us."

    My account has now been suspended for three weeks and I have important information that I need as a matter of urgency. I am a Type 1 Diabetic and have other auto-immune conditions (Crohn's disease, Lichen Planus and Restless leg Syndrome - auto-immune type) which interfere with the Diabetes and I have often needed to contact people as a matter of urgency, sometimes I have needed to use FB to do this. Therefore, by suspending my account (and not telling me why) they have put me in a fair amount of danger. I gave up and sent them a copy of my driver's license two weeks ago but they still won't lift the suspension. I need help with this matter and would like to ask, is what FB doing legal? I look forward to any responses.

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    Reviewed Jan. 5, 2017

    Spent almost two years trying to get rid of my business page. FB made me create a profile to manage it and for two years the two never merged. I sent 100s of emails, tried 50 times to reset passwords etc, queries on forums..complaints, even letters to FB. NOTHING. NO HELP. They are a billion dollar scam operation that has ZERO customer service. I even paid for ADS. I cannot delete an outdated business page that is hurting my business. I do not want a personal profile on FB. I loathe it. Any business owner that uses this platform is doing themselves a great disservice. I would like to know if any other business plans on suing them. Class Action or something.

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    Reviewed Jan. 5, 2017

    Facebook has deleted 3 of my accounts and this 4th time is under review for no reason. They are trying to claim it's a fake account. I had sent them info of a photo drivers' licenses and yet nothing has been done. I still don't have another account and every time I have to make a new account have to search old friends. It's becoming a pain for them as much it is for me. Yet this time around I had not broken any facebook community server rules or laws. I'm just getting deleted as big major parties I do expose do not want me to expose them.

    The thing is Australia along with the USA are all under Freedom of speech, so why am I getting hassled and my time wasted over and over within 2 weeks now. I been hassled over 3 accounts, yet I will not make a fake account and I will not lie to get on FB, I will use my real name. I could easy lie and make a fake account and they would not know it's me yet I do not wish to lie as it's against my faith.

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    Reviewed Jan. 3, 2017

    I created a new account because of harassment. I used my real first name & a hobby as my last name, posting no personal profile or cover page photos. I just wanted to use this account to stay in touch with a special event that was planned through Facebook. There was no alternative to get this information. First I was blocked from liking or posting on FB & then my account was blocked unless I submitted a photo ID. My identity & social security number was stolen in 2014 & I certainly would not give this information to Facebook, considering their lack of security & love of selling my personal information to marketers.

    There's no way to contact a live person & FB gives no reason for the block. Many times I have reported posts for profanity, nudity, hate, discrimination & racist & bigoted views, yet these are not below their community standards. I have reported obviously fake accounts & FB again says no problem & the account remain. They must be stopped. What kind of business who makes money off of our information can arbitrarily block people?

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    Reviewed Jan. 3, 2017

    Dec 28 2016 I have provided proof and still have not gotten my account unlocked. I shred everything and do not use my real info on any public website but I provided what they asked for and have been left hanging. But you can create a artist, band or public figure page without their consent no problem. Facebook is nothing but a bunch of bully thugs making money off people like us and basically being told to get lost when help is needed. If I did not use it to connect with family and keep up with their lives I would give them the middle finger.

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    Reviewed Dec. 30, 2016

    I have my Facebook account from the time it came into play... I never had my account disable until Trump won. Now someone post a picture of Trump's wife and I shared it. This was back in September of 2016... I get a message saying I have a 7 day ban so I wait 8 days. When I try to sign in they tell me my account has been disable for good... I have pictures and things from family members who are dead and only on my page. I just want my pictures. I emailed Facebook a few time. They refuse and told me they will not respond back to again. Facebook has done this too many time to my friends and family and if we have to follow the rules why can't they do the same.

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    Reviewed Dec. 27, 2016

    I have been using my Facebook profile Dr. Arpita ** since last 10 years. A month back when I tried to log in it asked me to prove my identity saying I am impersonating someone else. I sent them my Gov't ids. It's been a month and no response from them in spite of writing so many mails. I have never violated any Facebook policies or impersonated anyone. If someone had flagged my account I have every right to know who had done that. It takes years to save memories and build contacts. We pay Facebook for marketing but they are not bothered about their customers. Hope someone can help me to retrieve my account. I have lost all contacts, important documents, and family memories.

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    Reviewed Dec. 24, 2016

    Locked me out of my account in the middle of a post. Now requiring upload of government issued ID (social security card, utility bill, etc). All have private protect information. I went through a horrible time when Anthem Blue Cross/Blue Shield was hacked and my info made public. At least Anthem was required by law to notify me. Facebook is not required by law to notify. I don't trust my personal protected info with them. They have my phone number and IP address. If that isn't enough they can keep their damned account. Having learned the hard way with Anthem, it is not worth the risk for a social media account!

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    Reviewed Dec. 23, 2016

    Facebook lets people post ** videos and photos on their site. When you complain half the time they say it does not violate their community standards. Men are having full on sex with women in some of these videos. And some are very graphic. Kids get on this site and I am sure they see more than what parents want them to see or they need to see. How can they legally get away with this?

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    Reviewed Dec. 23, 2016

    Starting @ 12/20/16 could not get into my Facebook Account via my desktop. Received message indicating I'd tried to log in too many times and needed to wait 24 hours before trying again. Tried to solve issue via review of Facebook Help suggestions. None worked. Tried to contact FB customer support and call picked up by a scam service posing as FB assistance. Problem: THERE IS NO FACEBOOK CUSTOMER SUPPORT. Waiting more than 24 hours until early morning on 12/23/16, tried to log in and requested password change. When password changed and accepted, tried to log in and received same message as a couple days ago indicating I've tried to log in too many times and, consequently, need to wait 24 hours before trying again. I'm in a closed loop and can't get out.

    Will probably close my FB account because of extreme dissatisfaction with lack of concern and support from a multibillion dollar social media that knows all about me; but does not have the compassion to assist me when I need help logging into my account. FB makes a fortune... but apparently has little concern for its customers. Again: THERE IS NO CUSTOMER SUPPORT FOR FB USERS and all I can do is let those who read Consumer Affairs KNOW the scoop.

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    Reviewed Dec. 19, 2016

    I have been using FB for many years. I am a Metal DJ and have two pages. One for business and my personal page Debz **. On 14 Dec 2015 my personal page was taken down as FB wanted me to confirm my name. After waiting a week to be able to contact them I finally got my name back Debz **, a name I use daily and have a change of name deed for. Exactly one year later they block my page again. As always you are not given the opportunity to have a conversation with anyone - we are left like pawns awaiting some kind of response.

    I have suffered over the years with stalkers so never use my birth name and I cant understand why FB cannot update it records to show that they have done this to me before, lots of my friends never have an issue! They keep asking if my page is a business page for commercial gain.. Firstly I never get paid for DJin and yes I do share once a week my radio event and lots of music from different pages (like 1000's of people do) but it is still my personal page - it's who I am and what I do...

    It is very upsetting that FB do this to me every year even though they have accepted my doc before and I still have the previous conversations in writing. There should be a platform or email address to you can write to if this happens - all help links are disabled in this instance as you cannot log in to access them! Not very happy and feeling very stressed and anxious... :(

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    Reviewed Dec. 18, 2016

    I purchased the 99.00 a year membership to chess.com via the facebook interface. I found it impossible to cancel afterwards, with only a digital contact method and no cancellation submit, which is blocked by facebook. After research I find chess.com has an F rating with the BBB and facebook is proactively a part of the scam by blocking the cancel submit button.

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    Reviewed Dec. 10, 2016

    On December 3, 2016 I attempted to sign into my Facebook account. I received a message stating I had tried to sign in too many times and that I should try later to sign in. I waited until 12/4. Received the same message. I sent messages to all Customer Service Departments of Facebook beginning 12/5/16. I did not receive any feedback until today 12/10/16 that stated I should use their "help" menu to sign in. I stated in every email that I had "used" the help menu but did not receive help! It has become very aware to me that Facebook cares absolutely nothing about their members! I only wish I could get into my account to close it and be "done" with Facebook!

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    Reviewed Dec. 4, 2016

    Facebook singles people out and victimizes them. If the people at Facebook don't agree with your opinion, then they suspend your account. They ban you from commenting and don't provide sufficient explanation. They should not be allowed to single people out.

    Considering Facebook has a virtual monopoly, it should be required to operate under the laws of the country it operates in. No one is above the law. Why should Facebook be allowed to treat people unfairly.

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    Reviewed Dec. 4, 2016

    On 3rd of December 2016 tried to log in to facebook but I was unable to. I requested change password once I logged in, informed I was blocked for posting a nude photo of Marilyn Monroe. Responded to facebook support to informed them that it was not me. I was hacked and changed my password straight away. No response from Facebook. They did not even inform me how long the block would be. I am not even allowed to share posts from other profiles, nor authorised to like posts. I use facebook to log in to other sites (Instagram, twitter, etc.), using, 'login using the Facebook account' but since I am blocked by facebook I am not able to use those sites as well.

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    Reviewed Nov. 29, 2016

    I've lost my Facebook account which was seriously important to me. Someone was using my photos in his facebook account. I reported it to facebook. But they disabled my account and said I'm pretending to be someone else. I submitted my national ID card and also shared a personal video where I was saying it is me Hasibul ** and also showed my national ID card. But, Facebook still rejected my request. I don't know what they will accept. The fake account with my photos is still alive. It is really a weird situation.

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    Reviewed Nov. 29, 2016

    All I wanted/needed to do was to verify my ID, which I had before. It's been over 3 weeks now, almost a month, and I would really love to have my account back. I had tried to change my name a few months back, a couple of times over the last 2 years, but I got the msg I had changed my name too many times. I don't know why, my last change was in 2013.The name I was using, Dusk, was/is the real last name of my now deceased boyfriend. I was using it in tribute to him, no harm or deceit was ever intended. My support system is wrapped up in my account. I had another boyfriend pass in July of 2016, and then on Oct 29, I had to put my precious dog to sleep due to injuries from an accident, resulting from canine epilepsy. I have had a heap of stress, so my account getting locked was kind of bad timing. I had also been charged my 2 games subscriptions, for Farmville and Royal Story. I can verify this with my PayPal and bank statement.

    All I am asking for, begging for, is to have my account reopened, using the name of **. Please help. If you need to call me or text to verify, I am willing to do that. Just let me know what I can do to get my account back. I have connections there I can't get any more, due to their being deceased. I also am unable to run my pet's page while I am locked out. I have never had any other violations or problems in the past. It's a fairly older account. I can't recall when I joined now, about 10 years or so ago. It's also heavily used for apps and such. Please let me know what else I can do. Thank you. ---This is one of several notes I sent to FB, along with license, AND mail with my addy, etc on it. FB is holding my account and personal info hostage, and I am fed up with it. I am sick of having to wait or get an automated response. It's ridiculous and I find FB to be one huge epic failure as far as business and customer service goes.

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    Reviewed Nov. 25, 2016

    Facebook falsely accused my account of being fake and suspended and closed my Facebook account & messenger when I reported numerous fake profiles and scammers on Facebook. Facebook has stolen my pictures and my identity and personal info and locked me out of my account. I was informed by numerous people that the reason why Facebook is free it's because they're in the business of selling your information to third parties to different countries to steal your identity without your consent and facebook works with scammers and hackers.

    So do not make the same mistake I did of sending any copies of your state ID or any other personal information to Facebook. Also all the other free dating social sites do the very same thing... I want them all sued including Facebook and I'm willing to participate in a class action lawsuit against Facebook and any other sites that do the same crap... I've filed BBB complaints and attorney general office complaints against Facebook and had no luck.

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    Reviewed Nov. 19, 2016

    My facebook account had been suspended for 24 hours for asking for password and resetting too many times - I had no problem with that; however, yesterday they asked me to identify my new email/username login and new phone. I typed in my updated email and phone number, confirmed, then they texted me validation code but no place for the validation code. I have been all over the q and a on facebook and you cannot contact them directly, they should have an online chat for help.

    Moreover, the directions that are given for security logins for validation codes I believe maybe within the security passwords on the computer itself, but how is one to figure that out, no one should need to do that. Absolutely the worst service ever and one cannot delete the profile unless one can log in, that's not legal nor ethical!!

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    Reviewed Nov. 7, 2016

    I have submitted 3 Government IDs - Passport, Income Tax Card [similar to US IRS] and Academic Record - all three have photo/name/DOB, yet I am not getting any response from support inbox of FACEBOOK. My surname is ** and my complete family is online with similar surnames - why was I singled out? Did someone complain? What was the reason for disabling my account? If someone from FB can respond to the same, it can help improve the virtual environment but simply disabling an authentic account due to a false complaint is just not done. Please help.

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    Reviewed Nov. 2, 2016

    I posted a non nude, non sex act adult humor content photo for Halloween and my acct was suspended saying it was inappropriate. I wrote FB and told them I got that photo from another FB acct and that I have seen plenty of nude women on other FB accts and that seems to be ok. Again... mine was not a nude photo. Also I was suspended for using an alias name, as I don't like my name to be searched easily to avoid an unwanted audience and I had to send them id to prove who I was. Yet plenty of other FBers use alias names... some which are not even a name just a made up word and nothing is done. I THINK FB IS SEXIST.

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    Reviewed Nov. 1, 2016

    I was participating in a community discussion forum offering my opinion on a certain topic. One user decided to personally abuse me openly because he didn't agree with my view. I promptly reported that to Facebook. What did they immediately do? Offer to block the user so that I can't see what he does. What kind of a solution is that? It is in the same lines as asking you to close your ears with hands when someone is insulting you in public. Later, the Facebook team 'reviews' it and finds that the abuse doesn't violate their community guidelines and they wouldn't take any action. I can't go to a real court for something like this but I feel Facebook is an unworthy social media platform.

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    Reviewed Oct. 28, 2016

    FB closed my friend's account, identification send. Facebook is a dangerous and unsafe place period. Fake accounts using apps aren't detectable while authentic account are vulnerable. You never know who is real on Facebook. Your likes are being stolen. It is the jungle on there.

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    Reviewed Oct. 26, 2016

    There is a scam page on Facebook that me as well as many more have reported to Facebook. I've watched this page operate for months now and has raked in hundreds of thousands of dollars in their activities. This page is allowed to continue with what they are doing which is clearly illegal. I've even tried to report fake profiles that were just created only to promote this scam page. Facebook didn't find it violated its guidelines. So culprits to a scam is actually operating within Facebook's T.O.S? I don't understand how such blatant and obvious scam/fraud pages are allowed to operate there. Does Facebook even review their reported submissions. I feel that Facebook should be held complacent in these activities.

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    Reviewed Oct. 26, 2016

    I have a page on Facebook called Scamhaters United. And I deal with people who have been scammed. Facebook carries many thousands of fake profiles. Especially ones that say US Army... It is very difficult to get them removed, then they return straight back. There are also pages like No Wire No Light. Pages that openly advertise the fraud and scamming that goes on. No attempt to hide... Facebook sees nothing wrong. PEOPLE ARE LOSING THOUSANDS... ALL BECAUSE FACEBOOK HOSTS FRAUD, DOES NOTHING ABOUT IT AND IGNORES IT. Especially foreign women think, well, it's on Facebook... It's real. It has to stop.

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    Reviewed Oct. 20, 2016

    I get asked every couple months to show ID to prove who I am and this time I deal with a guy named Jesse. I told him my name is on there. It's just spelled backwards for my protection from a man on there who has raped, beaten and molested me as well as stalked me. That man is still online there. I showed them my student ID this time. Picture and name. 2 months ago I show them drivers license with all info blocked. They are forcing me to use my real name and constantly harassing me. They need to be stopped. I will be filing a petition online for anyone who would like to sign it and have Facebook shut down once and for all. I'm also going after them for pain and suffering because bad enough I have anxiety and face to face people issues. They want to force me to come out to my abuser and say "here I am."

    Facebook is how I keep in touch with my kids, friends and family. It's a shame they take advantage of people and force them to go against one's rights. If you'd like to go in on my petition against Facebook please email me at **. I will email you the link to my petition once it's made over the weekend. Put in subject line PETITION AGAINST FACEBOOK. That way I know you're real. I know there's people out there. Please help me fight this and bite 'em in the butt.

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    Reviewed Oct. 18, 2016

    Facebook blocked me indefinitely today for no reason. I have not violated their Community Standard because they don't have one. In the past few months I have seen bullying and name calling reach epic proportions. I reported them but nothing. I can't get ahold of anyone and they won't answer any of my questions, never said they were blocking me. Just did.

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    Reviewed Oct. 16, 2016

    Facebook allows racist comments towards ** but yet, when we defend ourselves with the crap that the other race commits, we get blocked and threatened with a ban from Facebook. Their community standards is only meant for certain people, not all.

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    Reviewed Oct. 16, 2016

    Facebook created an "Authenticity" Policy allows users to be petty, questioning the identity of others. Example: I posted comedic political memes and have a profile picture of Colin Kaepernick, someone found this offensive, reported my account to Facebook. As a result, Facebook pursued identity authentication, which required me to submit Government-Issued ID or be locked out from my account. The intent of this policy is to lessen/prevent bullying, harassment, and faux celebrity accounts.

    There's no published data stating the success of this policy. As an opinionated based social network, the opinions/beliefs of others shouldn't warrant the authentication process. As a result, I have filed both a BBB and FTC complaint based on their privacy policy. I implore everyone complaining about the same issue to do the same, there is strength in numbers or begin a petty movement requesting the identity of as many users as possible to get Facebook to review and/or amend this policy.

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    Reviewed Oct. 13, 2016

    I've been with Facebook for 9 years and in the last 4 years, many people online have become intolerant, cyber bullies, which Facebook promotes, in violation of Facebook's own Community Rules. Here's the situation: You post a reply to a public news article, and Someone 99% of the time replies to your individual post with Insults, and name calling, and attacking you personally, and You Report it to Facebook, and They refuse to remove many of their vile comments after being reported. However, to the contrary, if you happen to respond in the exact same manner as the bully, to their rude, you're automatically blocked! One of my comments that was blocked was actually trying to reason with the bully and advising them to stop being rude, without using any harsh words. Still I was blocked.

    IRONICALLY One bully, who had the rarity of having their comment removed after I reported it, accused me of being childish for reporting them. Then one of their friends reported one of my comments. How they were able to make that comment, after one of their comments was removed in violation, is a big mystery. You can't talk to Facebook on the phone with a person. They set it up that way. It's all online. They do have tech support overseas, but those guys in India will quickly hang up on you and refuse to transfer to a supervisor. I did call the Federal trade commission, who said that people need to complain to them at 1-877-382-4357 (800 call FTC). The more people complain, the more they may be able to bring civil action against Facebook. Please complain everywhere you can about them. They clearly need regulation.

    I am honestly rethinking my decision about them. I do have thousands of pictures online with them and history of posts, but fortunately I did back up lots of my pictures on discs, and flash drives. I mean, if anything, the memories lie in my brain, which is most important. Facebook may be free, but they have no right to treat a person in such a horrible, biased, retaliatory, and discriminatory way. All People who bully others with rude comments, should have them removed, and blocked from commenting on Facebook for a set period of time, not just the person bullied, who may retaliate against the bully. Also, people who complain (on bullies), should not be retaliated against and made to show ID or prevented from commenting.

    This whole thing is ridiculous. I can't wait until someone else comes along and dominates the social media culture. It will be celebration I look forward to and will forever remember and cherish. Best wishes to all. Remember, the FTC will document the complaint, and also the BBB will send a response, but do literally nothing. As of now, Facebook governs themselves. Just an FYI.

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    Reviewed Oct. 6, 2016

    I have had my Facebook for about 10 years now. Have about 500 friends (family, in real life, and online), and a billion pictures ranging from myself to my son, friends, family, and pets. I've never had any issues when it came to my account. About 3 or so days ago I received a notification from Facebook stating someone was pretending to be me. They had the same first and middle name as me, but had a different last name. Their profile picture was also a picture of me, one that I actually have on my page. I responded to the notification advising this was not okay at all, and the page was deleted. About 2 days later I go to log in and am told my account was disabled because I was reported for being someone I am not. Are you kidding me??

    I provided a picture of my driver's license and still have not heard anything back. I am highly upset. Like I said, I have had my page for about 10 years. I post religiously. If I was a phony why would it have taken this long for them to realize this? I feel like someone falsely reported me as being a fake out of spite. If my page is not recovered I will have lost the thousands of pictures that I've posted over the years. The sad reality is, I have been researching and this seems to be happening to a ton of innocent people yet there are all types of disgusting degrading pages on Facebook that are just being left to sit. It's sickening. I am very dissatisfied with Facebook at this point. 2-3 days later and I still have not heard anything back from them. That's terrible customer service at its finest.

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    Reviewed Oct. 6, 2016

    Everyone knows Facebook sells our personal info and knows the DANGERS of using their REAL NAME online. It DOES NOT keep anyone safe specially people who have dealt with stalkers for transgender people who don't want to use their real name because of their gender identity. So out of nowhere tonight without warning I get locked out of my Facebook account. MY ONLY WAY TO CONTACT MY FRIENDS and Facebook is harassing me for photo id. This is PRIVACY INVASION. This is GOVERNMENT OVERREACH. STOP THIS NOW FACEBOOK or risk another PRIVACY INVASION LAWSUIT in the USA like there is in the UK.

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    Reviewed Oct. 3, 2016

    Facebook is harassing me about a descriptor name when they aren't doing this for everybody on that site. They are targeting me using policies that they don't enforce for everybody! I use my legal first & last name with a fun name in the middle. I have many friends who don't use their legal names, and nobody is harassing them to change it. The only reason they are harassing me is someone at Facebook has been reading my timeline, deleting posts, and just flat out discriminating against me because they can without identifying themselves. I'm starting to hate this site's controlling behavior and picking on people they feel like picking on.

    I am a ** transgender male, they know it, and somebody has it in for me. And, don't respond with any hate crap about me, because I don't care if you like where I'm coming from or not ... please and thank you! I just care that Facebook is trying to get away with discrimination, and I've contacted Lambda Legal and the NCTE. So, don't mess with me, people!

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    Reviewed Sept. 21, 2016

    I received numerous messages, on Facebook, from someone claiming his name is "Smith **". He claimed to be a member of FaceBook security. He would not stop sending me messages telling me to call a phone number to claim a "prize" I had supposedly won through FaceBook. I reported him to FaceBook, and MY ACCOUNT WAS TERMINATED!!! I absolutely refuse to use Facebook anymore.

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    Carolyn D. increased rating by 1 star.
    After a positive interaction with Facebook, Carolyn D. increased their star rating on Oct. 1, 2016.

    Updated review: Oct. 1, 2016

    I was in the fight for my identity or I would have quit, just because I had gaming nicknames did not mean I was not the real me. Resolved and YAY! Leaving Facebook.

    Original Review: Sept. 20, 2016

    I need help. Facebook close my account. I sent them my Government ID blocking out the important information, but did show my real name, the name on my account and my real birthday, same as on my account. I then get this was not enough, it didn't match my information. It did. The picture is me on Facebook a few years younger, so I send them a copy of my marriage license, blocked sensitive information out but you can see my birthday, age and my real name. Remember this going on back and forth since yesterday. I get messages that stated someone is pretending to be me. Someone has report my account. The list is endless.

    Today I get a email from what I hope is Facebook, having my doubts on this one saying, that someone else sent them the same information as me. Here is where this get very concerning. They now want me to send a picture of me and me holding the ID with my face. I'm not doing that. If two forms of ID, real name, birthday is not enough, I don't know what would be. I have asked them whom this person is? No response. They are now refusing to let me back in my account and will not destroy my personal information until I do as they say. I'm looking to file a serious complaint with the BBB and contact outside help. If some really has all my ID and sending it to them they should tell me who this person is so I can go to my local law enforcement and report them.

    I did nothing wrong to deserve this. I feel violated. This was all because of some fake gaming users reported my account. Why because that-is what they do. I got a nasty PM from a lady as my daughter did, admitting she was a fake ranting a raving calling us fakes. Nothing was done to this person. She has over 6 fake user accounts. My warning please do not send them anything. What can be done about this? If someone has truly gotten a hold of my personal info, ID and such. Why is Facebook not going after them? From what I have been reading this is happen to many user over the last few weeks. My case is unusual. None of them were asked to hold up there ID with their faces and send that in. They are refusing again. I repeat to remove all personal information I sent them, until I send them this picture. This is crazy. I have never heard of anything like this.

    Updated on 09/26/2016: I finally got my account back. I had written a review a week ago. It just got published on ConsumerAffairs. I did go ahead and send them a picture showing me holding my ID. A faker would not have went to these lengths. All I can say this has left a very bitter taste in my mouth and caused me so much stress. It was unbelievable. In closing, they do most certainly need real people to talk to and, be more proficient in dealing with people. My advice now is don't ever change your name. Use your real one and DOB. I had all that, but had used different names for gaming. When my account was closed everything was correct. Name, DOB. I don't think from my personal experience, I would ever go through this again. I would let them keep my page. No, one should be allowed to hit a report button out of spite, only for a good solid reasons.

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    Reviewed Sept. 11, 2016

    I was arguing with some people in a forum with Facebook login plug-in. The next day I was blocked and need to confirm my name and supply my id, but I was registered with an old email that I lost long time ago. Now I lost all my contact because I have hurt some mean people in the forum.

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    Reviewed Sept. 6, 2016

    I reported on someone pretending to be me on Facebook and received a "it does not violate community standards" so I reported my picture being used along with my deceased father's picture on Facebook under someone else's name. Facebook came back again saying it does not violate community standards. My friends even reported the fake account and Facebook didn't do anything about it.

    I feel like Facebook does not do a good job protecting our identity and when you report it to them they don't even bother to do anything about it. It was not right for Facebook to tell me it doesn't violate community standards, like how does that not? My pictures were being used and my father's pictures were used from my actual account. I personally messaged the person who used the account under a different and told them I will take this matter to the police and have them track him or her down. After that, the person had removed the profile because I informed it was unlawful. Facebook truly does not do anything to make me feel secure about my account despite it being private. They need to take more action in efforts to keeping users safe or help them with their reports.

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    Reviewed Sept. 4, 2016

    I am an expat from South Africa living in Malaysia KL. FB has suspended my account for 3 days. Initially I did not have a problem with this as I can be expressive and may have posted something questionable, but then I noticed that the reason they gave was that a image or video of a child under the age of 18 of a sexual explicit nature had been posted. I have since contacted FB and requested that they tell me which post/video they found offensive as I am NOW taking huge offense as they did not inform me as to what post caused my account to be suspended! Nothing, silence! I am strongly against child abuse of any nature. The reason I am contacting Consumer Affairs and one I never shared with them is that I feel I should not be put into the same category as a pedophile!

    My sister was abused as a 12 year old by a neighbor which caused emotional damage to the whole family! We were also exposed to a sex child offender by the name of Gregory ** a church goer and part of our congregation (Google him), which caused me to turn my back on church and God. More emotional family upset! FB has overstepped the line and opened up a lot of old wounds! There has never been ANY sexually questionable images or videos of an under 18 year old posted to my FB page unless they think that under 18 year old is me! Which just might be a backhanded compliment! In my opinion if FB is telling me to be mindful of what I post as this may cause offense to other people then they should be mindful of their accusations! They have no idea what people have gone through or go through offline. I feel sick to my stomach just typing this complaint.

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    Reviewed Sept. 2, 2016

    In July, my account was disabled pending ID verification which I submitted. I was informed that my account was disabled by mistake and it was restored. Now I am receiving another notice as to why I am blocked from my account. They are asking for me to open a business account. I am just a person that uses facebook to keep in touch with friends and family. No explanation was given and no one has gotten back to me despite my attempts to try to resolve this. I am not an organization or business. It is beyond frustrating and facebook has no accountability for their arbitrary actions. I would be willing to join a class action suit. No business should be allowed to treat people like this and not be held accountable. I also feel that people are targeted for their personal beliefs and political stands.

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    Reviewed Aug. 25, 2016

    It has gotten to the point that I really Hate FB! I would never use it except for the fact that I have made a lot of friends and I want to keep up with their lives. I have been reported many times by people who work for a political campaign in my state because I dare to ask questions! It went so far as to have someone say that I was crawling with STD's and they also posted my Address. When I reported it, FB ignored it, but they ended up blocking ME for defending myself! Some people out there have a computer system or something that they can punch in a name and any public comment, punch in the number of times they want to report said comment... And BOOM, Blocked!

    I lost my first account because of them. Yes, I have informed FB of this and they just don't care! I don't even think that actual people look at reports. It is all done by computer bots. They refuse to address the constant Doxxing. I report them and I get a message back saying it doesn't violate their community standards. But, I can make a comment saying... "Too stupid for words" an immediate block on me, WTF?? I hate FB and I wish I had never heard of it.

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    Reviewed Aug. 24, 2016

    I deactivated my first FB account in 2012 for personal reasons, but after much prodding from friends decided to give it another go. Everything seemed to be going well for the past couple of days since I created a new account - until today. In the middle of reading and responding to posts, I suddenly got locked out for absolutely no apparent reason. That was annoying enough but not nearly as aggravating as when I read a prompt telling me I needed to upload two forms of government-issued IDs. To be honest, my first thought was that I was either the victim of a scam or somehow my account had been hacked. I rebooted my computer, ran a full virus scan and tried again. Guess what? Same result.

    To say that I'm absolutely LIVID is an understatement. I don't know where the ** (excuse my language) this company gets off even thinking that they have the right to ask for, never mind hold your account hostage by blackmailing you with a demand for IDs. And then, predictably, I did some research and it didn't take long to find endless tales of this BS - ranging from consumer lawsuits filed against FB because of this to countless people filing complaints on the BBB and ranting/raving about it everywhere. None of which, of course, helps me in this particular situation.

    It's absolutely OUTRAGEOUS and completely UNACCEPTABLE for a social media site to act like it has government-sanctioned, legitimate reasons to ask for ID. I have absolutely NO intention of complying with this absurd, ridiculous and completely unacceptable demand. What really pisses me off is the nerve of FB - and the fact that no actual government agency has knocked them down a peg to remind them of their place!

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    Reviewed Aug. 23, 2016

    Ever since 2008 on my fist deployment to Iraq I have been dealing with scammers using my old pics from MySpace. I deleted that account and so I thought. Till this day I still get females writing me on Facebook telling me they got burnt from someone using my photos. I Googled my name and sure enough I was on a website that said (most used military photos used in scams). I lost count how many times I reported to FB about a profile being a fake and clicked on do I know who they are pretending to be hit button me and done.

    Sometimes they delete the profile but 3 times they wrote back saying that the profile is not breaking any rules. I would write back asking "so it's ok to use other people photos to scam females", never a response from FB. Then last week I reported 6 more. 4 got deleted and same dumb response on the other two. Yesterday I reported 3 then that night my account said block due to my profile being fake. So I am thinking the ** from Kenna reported my account and without even calling me, writing me or noticing that I have a lot of family on my friends list with same last name or bother to ask anyone of my friends and compared to the fake profile that I seen. They had 1 or 2 friends and no info.

    The thing that pisses me off was they were so fast to block my account and even after I hit "if this is a mistake. Click here" giving me this garbage about wanting an ID that I never seen in the guide lines. So I played their dumb game and then some. I sent a copy of my VA ID since I do not have a civilian one yet but it has my pic and birth date. I then sent a photo of me holding yesterday's date and time and wrote "let's see the fake profile do that". I have heard nothing from them and when I do it seems like it's a pre written letter not even answering any of my questions.

    I have some friends trying to write me through messenger. I can see the message but can't respond. The other reason I am upset is I broke my external hard drive. Too expensive to do a data recovery and guess where all my military and both deployments photos are. Yup on freakin FB. If they permanently delete my account those photos are lost forever and I can't even ask one of my battle buddies to send me some because I always talked to them on F. Good lesson learned. Don't keep all info on just one website or write down their info.

    I don't know what to do. I even tried to open a new account and got as far as looking on my mothers friends list to send a message to my GF telling her what happened. Then 5 min later it's asking me to send them an ID again. The hell with that. Someone needs to make a better website and put FB out of business like they did to MySpace. FB also needs a better help or customer service. One that does not sound like a robot sending you replies. I also find it hard to believe they can't tell if a profile is fake or not. Take me for instance. When it comes to computers I suck! But I was still able to get an app and found out where that profile was sending emails from and sure enough it was from Kenna. So Zuckerman or whatever his name is making all that damn money but doing nothing to solve this problem.

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    Reviewed Aug. 16, 2016

    Instead of controlling who should & who you are allowed to make friends with on Facebook, the owners should concentrate in making Facebook safe so Facebook should be safe from spammers & from those who spread viruses on Facebook. After someone posted malware on my profile I was unable to delete it. It spread & posted itself on the profiles of all my friends profiles without my control. I was unable to delete it & when I did delete it the spam posted itself again & again. I was forced to delete my account. Facebook is starting to lose its popularity. Other social groups are competing against Facebook & I hope I can find a better place to start my profile.

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    Reviewed Aug. 12, 2016

    My Facebook Page has been corrupted by foreigners (more than 1). They know it, and their TECH People won't fix it, unless I pay a lot of money. THEIR PAGE, and their tech people want to extort money from me. As YOU CAN see, my computer is working fine, and it is protected. USELESS TOADS! All this can be verified by NORTON and MS.

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    Reviewed Aug. 8, 2016

    I got a notice saying that there was a complaint about my name. My first name is Miss. Yes that is my legal first name. They asked for an ID and I sent my DL yesterday. Today I get a note asking if they can change my name to my middle and last name. I said no. They locked me out and asked for a DL again! This time I was told I could be blocked for 90 days or longer. THE DMV DOES NOT PUT TITLES on your DL. It shows as my first name big as life still FB decides. THEY have the right to change my legal name and if I don't oh well, do as I say, it's MY site and if you don't I will LOCK YOU OUT FOREVER. So someone who does not know me can complain to FB I am not using my real name. I can PROVE to FB I am using my real name. FB can determined THEY don't like my real name and can ORDER me to change it or leave. HOW is that right?

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