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Facebook
Overall Satisfaction Rating 3.54/5
  • 5 stars
    298
  • 4 stars
    332
  • 3 stars
    228
  • 2 stars
    134
  • 1 stars
    115
Based on 1,107 ratings submitted in the last year

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    Facebook Reviews

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    Page 1 Reviews 0 - 10
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 15, 2021

    So I am back in Facebook jail for 30 days again after just getting out on Friday. Every time I have gone to fb jail it was over something that was appropriate to post or I wouldn’t of post. Can’t reach anyone to help me and get my account back open. I’m thinking about filing legal actions against them. I have seen way worst that people post and comment on there and they don’t go to fb jail.

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    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 12, 2021

    It happened twice. Where I thought I can trust the ads on Facebook. Without knowing that their vendors were a fraud. Facebook should do diligence on every ad they allow on their platform. As a result, the consumer suffers. I would highly recommend not to take buy anything on Facebook. It's a trap. Here is one of many incidents had happened and similar to my situation and I thought it was explained in detail... Started a dispute and No solution from PayPal.

    I never received the item. When I checked the Tracking which was false. There is No confirmed Signature and No Confirmation of delivery. No Courier Contact or Name to follow up on. I asked PayPal did you ask for delivery confirmation? No reply! In Australia nowadays with so much fraud the couriers take a image of the front of your house to Prove Delivery if out or ascertain a Signature if in attendance Did PayPal ask for this? This seller cannot give proof of Delivery or any details such as Airline or Courier (DHL Etc).I am Not Happy as I Did Not Get The Item and I have been ripped off. This is Fraud as there exists no proof of Delivery. I tried to appeal PayPal's decision but they shut the case. All I can say is have noting to do with this Company and be aware they change their selling name. DO NOT BUY OFF FACBOOK. Regards.

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      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Jan. 4, 2021

      The Social Media Platform is a self centered, false fact checking, censoring, dictatorship in my view. They fact check everything including their users views even though they have lied to me saying they do not have fact checkers. So far I have blocked over 500 who have access to my account even though it is private. They sensor for using words like idiot, german, calling someone a fool and a lot more everyday language like this, even going as far as banning users for this. In my opinion they are not a social media site but a controlling dictatorship that has taken away our freedom of speech. They ask what's on your mind on your fb page and then when you write something they say it's hate speech or it goes against their community standards, but they let groups like antifa to say what they want and dont sensor them.

      18 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 27, 2020

      My birth year was accidentally updated to 2016 (I'm obviously NOT 4) and within seconds my account was disabled before I could even try to correct the mistake. That was 3 months ago and despite submitting my ID numerous times, sending complaints thru BBB, and the Attorney General of CA Facebook has done nothing to help. I've lost an account I have had for nearly 8 yrs but more importantly I have lost connection to family and friends during a pandemic when Facebook is pretty much the only way I can see them nowadays. I've missed all the photos, and videos of precious moments. I've missed reaching out when a friend is in need. I've missed sharing important things in my life with them. It's a terribly hurtful thing to do when someone has gone above and beyond to try to help fix this small error.

      5 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Dec. 17, 2020

      This faceless company is run by people with double standards. I see porn on it, violence but they quick to block when you speak the truth. I will keep on posting what I want FB. You can block me me and I will keep on opening new accounts.

      22 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Nov. 30, 2020

      Facebook protect scammers. Let them post fraudulent claims and info in order to scam or hack innocent ppl out of their money or merchandise. You see postings hacker links popping up everywhere.. The scammers messenger group owners of the group owner click on the link that the scammer send them. The scammer then take over the groups and post all types of scams but the second. I post info from the news letting the public know how the scammers and hackers work and I give them info on how to protect themselves. I get reported most likely by the scammer and my post or comment be deleted but they keep the post I report on them and comments if the scammers trying to scam people and they never remove their post or links. You can't get on Facebook without seeing scammers posting everywhere. Facebook needs to hire real people who take scammers and hackers very serious.

      13 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 19, 2020

      I have had enough. I posted a concerned mothers post about seeing a suspicious looking vehicle and what to look for, specifically a windowless van, no door handles, only key locks doors, known to have been used in human trafficking, It was completely blurred blocked with a censorship post that calling the police could be dangerous to harm people. They have censored live videos of people, doctors, scientist giving their opinions. Censored professional news media and almost everything by the president of the United States. I have gone to other sites of hate, violence left leaning, reported Antifa hate speech about targeting conservatives, no censorship.

      Recently learned at the Senate hearings that Facebook uses a tool to track us after we leave their app with all of our personal information, family, activities including but not limited to our keystroke on our computers and phones. Enough! This is wrong and illegal on so many levels. Their donations shows that they are trying to influence the elections among other agendas.

      15 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Nov. 11, 2020

      I think my account was hacked and was disabled without any reason as to why I no longer have an account. I have tried to contact FB through forms, but cannot get past uploading a photo, they just say this account is not up for review. I am looking at what possible legal action I can take or even if anyone else is going through the same issues. Anyone else out there is having same issues? Facebook does not give any options on customer service.

      16 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Oct. 29, 2020

      My Facebook account was hacked and profile information was hacked. Trying to recapture the account is harder than the hacker hacking it!! The list of documents to prove your identity is ridiculous - drivers license, birth certificate, credit cards, and more!!! I Uploaded several documents with minimum required information several times to prove my identity. No response. No help to recapture my account. Hacker not only changed password but changed ALL contact information.

      So I included contact information in my emails for help. Still no response. So ended up opening new account but have lost All posts and information saved on my Facebook page. No help at all in any way - easier for a hacker to hack your account than for you to recapture your account. They need a phone number to call and hire at least 1 Customer Service Representative!!!

      16 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Oct. 25, 2020

      Social media is becoming more of a necessity in today's world. For example, if you want to sell things you no longer need instead of pawning it off at a yard sale, then you can use Facebook's marketplace. I actually sold quite a few things using this service. Electronics: pc accessories and game consoles sell quite well. Group projects for school will often use Facebook for less formal communication, in addition Zoom and email. Employers can even look you up on here before making a hiring decision, when in reality they should maybe just use LinkedIn.

      Regardless, back in 2018 I had seen Facebook Ads doing damage-control of the privacy lawsuits. Which resulted in everyone being able to download all of the data that Facebook acquired. At the time I had sympathized with this company that "connects us with our friends and family". But then in the next year or so, I saw the updates that put limits on users' ability to access their settings, making it hard to manage what was going on. The recent new look of Facebook for the PC is masking the goal of hiding settings. Furthermore, I read articles this year that show that Facebook monitors user browsing on phones after the app is uninstalled. If this company cannot be honest, then why should the consumer support them?

      5 people found this review helpful
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      Facebook Company Information

      Company Name:
      Facebook
      Website:
      www.facebook.com