Norton

They charged my credit card $350.00 for a renewal subscription when I had 36 more days left on my current plan. I did not plan on renewing at this high cost and was never notified that my subscription was eligible for renewal so I could review my options. Shady.

These fearmongering ** threaten me with SOME sort of dire nonsense every time I turn on my computer. They are more annoying than the free ones like Avast, yet provide no extra protection. They CONSTANTLY try to CHISEL extra money from me for various add-ons to their ALREADY OVERPRICED software. I WILL NEVER BUY THEIR GARBAGE AGAIN. I WOULD RATHER USE AN APPLE OR GO WITHOUT INTERNET COMPLETELY.

I purchased 6 product keys for Bullguard antivirus. Then Bullguard turned into Norton but I could not activate the license so I contacted Norton and they gave me 6 product keys of Norton but all activated at the same time. Meaning it's up and running and I am losing time. I called to tell them they're all activated and they said that's what I asked for but that Is false. All I asked was for product keys. Very unprofessional, Horrible customer service. I would not recommend this antivirus to no one. I've owned a computer business for about 20 years and I am clearly going to move out of Norton. I am going to remove Norton from thousands of my clients and I am no longer going to put it.

Auto renewal in November, 2022. Program ran fine until a couple of weeks ago, when it failed. Contacted Norton, chatted with at least 3 people to resolve. They sent an Apple which also failed. Then, I was told my operating system (Mac) was out of date, that I should change operating system, etc. "Too bad, you are past your 60 day refund window. Thanks and bye." Not happy with those people. I've been a customer for many years. Never again!

Purchased their 360 subscription, I believe. It's bloatware, and you can't interact with the software without it finding somehow to "upsell" (i.e. force ads on you) their other products. And, of course, it'll randomly pop up ads on its own all the time. Gotta get those upsells! And yes, I have clicked on "don't show me this again" until my fingers (metaphorically) bled and have combed through the settings with a fine-toothed comb. Nevertheless... constant ads interrupting my work at every opportunity.

I had Norton a few years back and decided to switch services from a competitor. Was not unhappy with competition just thought I would switch to see if competition not doing its job. Well I have never been so disappointed with an application as I have been with NORTON. Not sure it is really doing much other than sending me spam and constantly asking me to pay for more when I already paid for the service. Will be dropping them as soon as my paid subscription is up. I know they have something to do with Lifelock and will likely just get rid of both. Tired of being asked every time I log on indicating need to do something and then there is a charge. I would call them but hard to find a number to call and figure they will probably charge me for the call.

I am a current paid Norton 360 Deluxe subscriber. In late August, my Outlook e-mail program began generating an unstoppable stream of mysterious, unexplained draft outgoing messages without a visible addressee, subject line or text. I was able to stop the process only by restarting my PC, but after some time, it started all over again. I ran several Smart Scans using the Norton 360 software. None detected any threats. I then scanned my entire system…. Time duration 6+ hours...using the Microsoft Safety Scanner (MSERT), which detected and successfully removed 176 instances of hacktool.win32.keygen.

I can only say it's been a living hell with Norton. I purchase 1 year, only 1 year, subscription in 2015. I never signed up for autorenewal. Come to find out they've been stealing money from my bank account for 6 years. I filed a dispute with Bank of America and they denied it. I tried to cancel Norton multiple times. What a disaster. Good luck. I'll have go to court to ever get my money, I guess.

Norton significantly slowed down PC performance, remedied with new antivirus software. Then after cancelling the service more than a week prior to renewal I was charged and told there was no record of account cancellation. Poor PC performance and inability to track customer data is not promising for an organization that claims to protect customer data.

I had Norton for a couple of years and was satisfied with the technical side of it. I recieved a notice from Norton that they had renewed my annual plan, which I did NOT authorize. Immediately I called them and shared how unacceptable this is to renew a subscription and have money taken out of my account. All they could say was that they were sorry, yeah sorry my **. My original payment was through PayPal which they took the money from. Waiting and waiting to speak with a supervisor was a joke (yeah right). Finally, a sup said they took care of the cancel and apologized...hum...lots of apologies. 5 days later and I still have not received my refund. My credit union has no idea what is going on. BEWARE OF NORTON IF YOU SIGN UP WITH THEM.