The Norton Brand is part of NortonLifeLock Inc.

 4.0/5 (1210 reviews)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.0 out of 5
See all 1,210 reviews

About Norton

Norton offers online protection for your computer, tablet or smartphone. Choose from a variety of plans starting at just $39.99 for the first year. Select new plans offer LifeLock Identity Theft Protection and enhanced security for all your devices to give you the peace of mind that your personal data is kept secure.

Pros & Cons


  • ID theft protection on select plans
  • Virus protection promise
  • Affordable plans


  • Covers limited number of devices

Bottom Line

Norton 360 offers comprehensive digital protection services, from malware to ID theft protection, for one monthly price.

Top Norton Reviews

Rated with 5 stars

I have had Norton for years now, and so far no virus or any other problems, they continue to add and update their systems and offer better coverage and better protection. This is ...

Read full review
Rated with 5 stars

I have been with Norton for years. I have never had a problem with my security and if I need IT support, they are always available and they help resolve any issues immediately. I ...

Read full review

Norton 360 security features

Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information. Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it.

Norton 360 with LifeLock plan features include:

  • Anti-spyware
  • Anti-virus
  • Malware
  • Ransomware
  • Online threat protection
  • Cloud backup
  • Smart firewall
  • Password manager
  • Parental controls
  • Secure VPN
  • PC SafeCam
  • Dark web monitoring
  • LifeLock Identity Alert
  • Lost wallet protection
  • Credit monitoring
  • SSN and credit alerts
  • Data breach notifications
  • Bank and credit card activity alerts
  • Fictitious identity monitoring
  • Court records scanning
  • 401k and investment alerts

In addition to these features, plans each offer a level of reimbursement for losses due to identity theft. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.

Comparing Norton 360 with LifeLock plans

The three most popular plans offered by Norton LifeLock are Norton 360 Standard, Norton 360 Deluxe and Norton 360 with LifeLock Select plans. While they have much in common, there are key differences in their parental control, ID theft protection and cloud storage.

Antivirus and malware protection
Smart firewall
Password manager
Secure VPN
Parental control
LifeLock Identity Alert System
Lost wallet protection
Data breach notifications
Cloud backup10GB50GB100GB
Devices allowed155
Annual price$39.99$49.99$99.99

Norton Security cost

Norton’s security packages range from $39.99 to $199.99 per year for the first year. If you opt to pay annually, you can save up to $55 on the total cost.

Do we recommend Norton 360?

If you're worried about your digital devices or identity theft, we think Norton 360 plans are excellent options. The integration of LifeLock expands the scope of their offerings, allowing them to serve multiple areas of your life with one streamlined service. Affordable plans are available, and comprehensive options exist for added protection. Bonus features like cloud storage and parental control make Norton a great go-to for most digital security needs.

Norton Reviews

  • Recent
  • Oldest
  • Most helpful
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Norton?
  • 4,241,839 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: May 10, 2023

I get it, companies want to make money, but..WOW!!! Norton now hemorrhages UPGRADE, UPGRADE, UPGRADE! WORSE than the gov't wanting to spend more money that doesn't exist! It's ridiculous how much norton antivirus tries to get you to upgrade for 2 - 3 times the cost and for what!? Only to be hounded to upgrade again? And for only an extra feature that SHOULD have been included in the most basic subscription to begin with!? Go ahead, unsubscribe to their daily emails about "upgrading" BUT Don't forget to shut off "Notification" settings about.... Can you guess it? YEAH! UPgrades! (Btw, hope you enjoy silencing notifications E V E R Y Day, that's the longest they allow you to do so.)

The most basic features on any other antivirus, ANYWHERE else is considered an extra $20 - $59 upgrade! I won't finish out my subscription with norton antivirus. I've been with them for about 50 days and it's getting WORSE! Want to have your browser protected? Great! Go for it... But it won't work on Brave Browser. In fact, it will only work on lol..Edge, Chrome and Firefox. Anyone else? Nope! Not happening! Don't bother with "LifeLock" WOW.. What another joke for a EXPENSIVE service. You can set your alerts on your bank acct apps and freeze your credit for FREE, and catch bad things happening faster than lifelock. Lifelock NEVER ONCE notified me that there was fraud on me... Yet, my bank alerts and frozen credit sure did! And remember, those..are F R E E!!

Norton/lifelock..Nooope! Uninstalling within 5 days, I don't care if I lose out on this useless subscription! BTW, UNCHECK Auto Renew!! When it is set, AND It IS by default, to "Auto Renew" they'll hit ya with FULL cost.. If you're not prepared for it, it can really cause issues. (Friend of mine had it done to him. He has the gamers version of norton.. Idk.. I don't play games online, but he said, he forgot to shut off auto renew, he didn't get ONE notification that his subscription was set to expire, 109.00 later he was already charged!

So, who am I going with instead of, "all flash and no sizzle" norton? I'm NOT going with MacAfee, that's for sure! Had them for 4 years, WILL N E V E R go back.. (Check the reviews, you know, the ones that in depth, not that are so vague that a spider's web would be able to catch more fakeness.) Tried, Kaspersky before I had mcafee, good.. But...then the whole thing about ** owned blah blah blah.. So, to the reviews I go, looking for a yet ANOTHER antivirus. Hope you choose wisely with yours.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 3, 2023

Their Utilities Ultimate didn't work properly and I had contacted them about this more than once. Lots of glitches with programs, communicating with their server and logging in. Services renew automatically, so while there was no disruption in service, my computer still got viruses and damaged the hard drive. I decided to go with my internet provider's anti-virus protection and contacted them to cancel, stating I wasn't satisfied with the programs and requested a prorated refund. I was told I couldn't receive a refund on all of it, as it had been over 180 days. I paid $291.01 for just under 6 months "protection", still got computer viruses and was told all they would refund me is $36.79. Save your money!

4 people found this review helpful

Not sure how to choose?

Get buying tips about Antivirus Software delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer
    Original review: March 9, 2023

    They charged my credit card $350.00 for a renewal subscription when I had 36 more days left on my current plan. I did not plan on renewing at this high cost and was never notified that my subscription was eligible for renewal so I could review my options. Shady.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 12, 2023

    These fearmongering ** threaten me with SOME sort of dire nonsense every time I turn on my computer. They are more annoying than the free ones like Avast, yet provide no extra protection. They CONSTANTLY try to CHISEL extra money from me for various add-ons to their ALREADY OVERPRICED software. I WILL NEVER BUY THEIR GARBAGE AGAIN. I WOULD RATHER USE AN APPLE OR GO WITHOUT INTERNET COMPLETELY.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 20, 2023

    I purchased 6 product keys for Bullguard antivirus. Then Bullguard turned into Norton but I could not activate the license so I contacted Norton and they gave me 6 product keys of Norton but all activated at the same time. Meaning it's up and running and I am losing time. I called to tell them they're all activated and they said that's what I asked for but that Is false. All I asked was for product keys. Very unprofessional, Horrible customer service. I would not recommend this antivirus to no one. I've owned a computer business for about 20 years and I am clearly going to move out of Norton. I am going to remove Norton from thousands of my clients and I am no longer going to put it.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 19, 2023

    Auto renewal in November, 2022. Program ran fine until a couple of weeks ago, when it failed. Contacted Norton, chatted with at least 3 people to resolve. They sent an Apple which also failed. Then, I was told my operating system (Mac) was out of date, that I should change operating system, etc. "Too bad, you are past your 60 day refund window. Thanks and bye." Not happy with those people. I've been a customer for many years. Never again!

    6 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Dec. 12, 2022

    Purchased their 360 subscription, I believe. It's bloatware, and you can't interact with the software without it finding somehow to "upsell" (i.e. force ads on you) their other products. And, of course, it'll randomly pop up ads on its own all the time. Gotta get those upsells! And yes, I have clicked on "don't show me this again" until my fingers (metaphorically) bled and have combed through the settings with a fine-toothed comb. Nevertheless... constant ads interrupting my work at every opportunity.

    Performance is poor, especially on updates. Lately, it seems like every update has caused the software to crash and forced an immediate restart (or to continue browsing with no antivirus in place). And of course, they don't send a courtesy renewal when subscriptions are ending. Gotta make sure to get that one last payment from unhappy customers who forgot to set a calendar reminder about the renewal date, after all! Overall, ad-centric bloatware that absolutely refuses to run quietly in the background and intrudes on every aspect of the browsing experience. You can do better, for less money, and certainly with much less intrusion, elsewhere.

    15 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 9, 2022

    I had Norton a few years back and decided to switch services from a competitor. Was not unhappy with competition just thought I would switch to see if competition not doing its job. Well I have never been so disappointed with an application as I have been with NORTON. Not sure it is really doing much other than sending me spam and constantly asking me to pay for more when I already paid for the service. Will be dropping them as soon as my paid subscription is up. I know they have something to do with Lifelock and will likely just get rid of both. Tired of being asked every time I log on indicating need to do something and then there is a charge. I would call them but hard to find a number to call and figure they will probably charge me for the call.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 4, 2022

    I am a current paid Norton 360 Deluxe subscriber. In late August, my Outlook e-mail program began generating an unstoppable stream of mysterious, unexplained draft outgoing messages without a visible addressee, subject line or text. I was able to stop the process only by restarting my PC, but after some time, it started all over again. I ran several Smart Scans using the Norton 360 software. None detected any threats. I then scanned my entire system…. Time duration 6+ hours...using the Microsoft Safety Scanner (MSERT), which detected and successfully removed 176 instances of hacktool.win32.keygen.

    Due to this experience with my Norton 360 paid subscription, as well as its endless solicitations, both veiled and blatant, to “upgrade” or add features for which I have no need, I made repeated attempts to cause Norton, via e-mail, to explain this intolerable failure of its AV program and give it an opportunity to convince me to renew my subscription. A "customer support" representative finally called me at my insistence today, 11/4/2022, shortly after 1:00 PM EST...after first trying to pawn me off on a technician. She couldn’t think of a single word and failed miserably to defend the Norton 360 software. Worse yet, she was hopelessly unprofessional, discourteous, disrespectful, even rude, and customer-averse, constantly interrupting and trying to talk over me, without the foggiest notion of what the term “customer service“ means.

    After the verbal exchange, I asked that I be sent a customer review form so that I could rate the experience with her, but am still waiting. Hence this public review. I have since cancelled my automatic Norton 360 Deluxe renewal, which would have cost $109.99, but subsequently entered a new one-year subscription for $39.99, only to avoid the hassle of switching to a different AV program. I will definitely end that if I experience any further problem. My recommendation to all would-be Norton subscribers: Try the free AV software download, which is what I will do in the event the new Norton 360 subscription disappoints once again.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 4, 2022

    I can only say it's been a living hell with Norton. I purchase 1 year, only 1 year, subscription in 2015. I never signed up for autorenewal. Come to find out they've been stealing money from my bank account for 6 years. I filed a dispute with Bank of America and they denied it. I tried to cancel Norton multiple times. What a disaster. Good luck. I'll have go to court to ever get my money, I guess.

    15 people found this review helpful
    Loading more reviews...

    (formerly Norton Antivirus) Company Information

    Company Name:
    Year Founded:
    350 Ellis Street
    Mountain View
    Postal Code:
    United States