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Norton
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Norton

The Norton Brand is part of NortonLifeLock Inc.

 3.7/5 (1556 ratings)
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Norton

About Norton

Norton offers online protection for your computer, tablet or smartphone. Choose from a variety of plans starting at just $39.99 for the first year. Select new plans offer LifeLock Identity Theft Protection and enhanced security for all your devices to give you the peace of mind that your personal data is kept secure.

Overall Satisfaction Rating

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Pros

  • ID theft protection on select plans
  • Virus protection promise
  • Affordable plans

Cons

  • Covers limited number of devices

Bottom Line

Norton 360 offers comprehensive digital protection services, from malware to ID theft protection, for one monthly price.

Top Norton Reviews

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Rated with 5 stars
Verified

I have had Norton for years now, and so far no virus or any other problems, they continue to add and update their systems and offer better coverage and better protection. This is ...

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Rated with 5 stars
Verified

I have been with Norton for years. I have never had a problem with my security and if I need IT support, they are always available and they help resolve any issues immediately. I ...

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Norton 360 security features

Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information. Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it.

Norton 360 with LifeLock plan features include:

  • Anti-spyware
  • Anti-virus
  • Malware
  • Ransomware
  • Online threat protection
  • Cloud backup
  • Smart firewall
  • Password manager
  • Parental controls
  • Secure VPN
  • PC SafeCam
  • Dark web monitoring
  • LifeLock Identity Alert
  • Lost wallet protection
  • Credit monitoring
  • SSN and credit alerts
  • Data breach notifications
  • Bank and credit card activity alerts
  • Fictitious identity monitoring
  • Court records scanning
  • 401k and investment alerts

In addition to these features, plans each offer a level of reimbursement for losses due to identity theft. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.

Comparing Norton 360 with LifeLock plans

The three most popular plans offered by Norton LifeLock are Norton 360 Standard, Norton 360 Deluxe and Norton 360 with LifeLock Select plans. While they have much in common, there are key differences in their parental control, ID theft protection and cloud storage.

PlanStandardDeluxeSelect
Antivirus and malware protection
Smart firewall
Password manager
Secure VPN
SafeCam
Parental control
LifeLock Identity Alert System
Lost wallet protection
Data breach notifications
Cloud backup10GB50GB100GB
Devices allowed155
Annual price$39.99$49.99$99.99
Standard10GB1$39.99
Deluxe50GB5$49.99
Select100GB5$99.99

Norton Security cost

Norton’s security packages range from $39.99 to $199.99 per year for the first year. If you opt to pay annually, you can save up to $55 on the total cost.

Do we recommend Norton 360?

If you're worried about your digital devices or identity theft, we think Norton 360 plans are excellent options. The integration of LifeLock expands the scope of their offerings, allowing them to serve multiple areas of your life with one streamlined service. Affordable plans are available, and comprehensive options exist for added protection. Bonus features like cloud storage and parental control make Norton a great go-to for most digital security needs.

Norton Reviews

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How do I know I can trust these reviews about Norton?
How do I know I can trust these reviews about Norton?
  • 3,524,584 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer
Original review: Aug. 2, 2021

They are paranoid. Just the people I want securing my devices! The customer service is excellent - they will walk you through anything you encounter. The VPN rocks, the password vault is superb (sorry, Google, you're not getting my passwords), and the app lock is convenient when you go out. Biometric access to sensitive apps. I've used Norton for 20 years. They have kept me from sketchy websites and blocked loads of crap. They handled my being hacked flawlessly. I recommend Norton360 as the top security product for computers and phones.

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    Rated with 4 stars
    Verified Reviewer
    Original review: July 30, 2021

    These guys, in my 3 years of of interactions with them, have proven to be a fantastic safety net against viruses and other forms of online cyber scams. My partner and 2 children also enjoy the safety and security provided by these folks. My brief interactions with other companies in the field has been overly intrusive and have ended up really complicating my daily online activities. I'll be sticking with Norton.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 26, 2021

    The protection is phenomenal and I love the VPN service. Norton keeps my computer clean from junk files. The only issue I have with Norton is that I'm always having to change my password because it seems to keep storing previous passwords. But as for the protection, I'd highly recommend it. I'm using it on two computers, a tablet and on my smartphone. I haven't had any more issues with hackers hacking my devices.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 13, 2021

    I work with 3 different non-profits currently and do consulting and contract work occasionally with others in the Atlanta and Kansas City Metro areas, including other cities infrequently. Having the use of Norton's 360 service helps my team and I have VPN access and protects our vital client files, agency forms, grant statistics, and other important documents key to our work and continued growth. It's helped us maintain safety, databased/cloud our materials, while also allowing us to do our work remotely and create a server of sorts without worrying about safety.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 12, 2021

    I have been using Norton for quite a few years and I have always enjoyed their customer service. When I have system problems, not only do they help with Norton products, they help me with my whole system and they are detailed with no rush to end the call, they are more helpful than the company I have my software warranted with. They go above and beyond what's necessary and I always told them so, they are the best.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 6, 2022

    NORTON is supposed to keep your personal information safe, but for the last 5 years they have been auto-renewing an account and sending emails to an email address that is not associated with the owner of the credit card. The credit card had been closed and changed but they NORTON keep charging the new card. When confronted NORTON said that they could only refund 1 year, not the other 4 years that were never authorized. SCAM, DO NOT PURCHASE THIS PRODUCT - poor way to do business.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Dec. 31, 2021

    I have used Norton for years. Many times I have been on decent safe and secure websites and Norton will redflag the site. I believe Norton provides its users with inaccurate information. Its algorithm will redflag anything it can just to scare you into purchasing more protection. I know this because it redflags sites I have built myself. Through Godaddy and Square. Two of the nations top companies to build websites on. That is misinformation and dishonesty at its finest. If you can't trust Norton to provide accurate information on sites, how the heck is it really protecting you? It's not. Not to mention all the marketing scams Norton runs. Upsell, upsell, upsell. Once you purchase Norton, more scammers will pretend to be Norton to scam you, then Norton will ever have to protect you from. Let that sink in. Wonder how the scammers know you just bought Norton. Hmmm. Selling data?

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 21, 2021

    I have had Norton security for my computer for a number of years. They are good. However when I need to cancel they tell that as the payment on the renewal was made 87 days ago I am outside the cancellation period. Now remember the the renewal date for the service did not start until 11.1.2021 and I have 60 days to cancel which I am within the time frame but because the renewal payment was made 35 days before the actual renewal date I cannot cancel and get my money back so as I have no computer for this service to be attached to I am getting service on equipment I do not have. I told Mikhil I would like to speak to a supervisor. He put me on hold, came back and said he will transfer. It will take two minutes and I am still on hold half hour later and still waiting as I write this.

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    Rated with 1 star
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    Verified Reviewer
    Original review: Dec. 13, 2021

    I've had to delete the vault and recreate it 5 times because it will not accept a password when I try to re-log into it, so I've had to constantly re-create a log-in and rebuild the vault. The product is crap!!! Do not buy it!

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    Rated with 2 stars
    Verified Reviewer
    Original review: Nov. 24, 2021

    I purchased a Chromebook through Verizon and was looking for an antivirus before I would be using it. Since Black Friday was coming up, I received an email from Norton advertising their software with deep discounts for the first year. I decided to purchase the Norton 360 deluxe because I felt it had what I needed to feel secure on the internet. I made the purchase through Paypal and attempted to download the software to my Chromebook. I received a notification that the software was not compatible with Chromebook so I tried to contact their support team for a refund. Since the hold was going to be long, I opted to use their chat function instead. I gave all information needed for each prompt and plainly said I wanted a refund since I had no use for the product. Of course they tried to get me to keep it for another device, but I already had a service on my cell and had no need for it.

    Instead of cancelling and giving me a refund, they only cancelled the resubscription in a year. They tried to be slick about it, but when you purchase with Paypal and get a refund, you receive an email, I never got an email, so I had to hold on the chat for another agent to issue the refund. I had to give the same information again. The crazy thing is I had just purchased the software and they asked me for the order number after verifying my email address and phone number. Of course I had it but it just seemed a bit much. If I had not caught them not refunding me they would have kept my money. To me, if a customer has no way of utilizing a product, they should not have to ask three times for a refund, I did. This is a terrible business practice.

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    (formerly Norton Antivirus) Company Information

    Company Name:
    Norton
    Year Founded:
    1995
    Address:
    350 Ellis Street
    City:
    Mountain View
    State/Province:
    CA
    Postal Code:
    94043
    Country:
    United States
    Website:
    us.norton.com