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MyCleanPC.com
MyCleanPC.com
Overall Satisfaction Rating
4.66/5
  • 5 stars
    47
  • 4 stars
    4
  • 3 stars
    2
  • 2 stars
    1
  • 1 stars
    2
Based on 56 ratings submitted in the last yearSHOW RATING DISTRIBUTION

MyCleanPC.com

ConsumerAffairs Accredited Brand

MyCleanPC is a PC optimization software that provides a simple, three-step solution to diagnose and fix computer issues that may be causing slowness, crashes & freezes, pop-ups, and even blue screens. They offer a free diagnosis, which can be downloaded online in minutes and will scan for issues that may be causing slowness and other common computer problems. After the free scan, you will have the option to activate the full-version of the software, which includes free antivirus software and access to expert technicians.

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Last updated: Feb. 19, 2018

140 MyCleanPC.com Consumer Reviews and Complaints

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Verified Reviewer
Original review: Feb. 19, 2018

This company is not good. They spent 2 hours trying to re-install their service on my PC to then tell me they can't because their security protocol is denied by Norton which tells you they have problems. Asked for a refund, they said no. Buyer beware of this company.

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Verified Reviewer
Original review: Jan. 15, 2018

The computers 3 were all acting strangely off of a sudden. I keep my computer in scan quite a bit. But the program I was using wasn't finding anything. They wouldn't print to the printers and the screens were slow to change and respond to the enter key. So MyCleanPC was run on my computers by my tech company US Tech that I always use whenever I have a problem. I know they can fix it. Whatever it is they will find it and remove it. The program MyCleanPC was installed and run. It found many, many problems with my system. It cleaned them up instantly. I trust US Tech and whatever they recommend I take their advice. I know they use the best software to get to the root of the problem. That's what I want. You can't go wrong with this software. I would highly recommend it.

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Verified Reviewer
Original review: Jan. 15, 2018

They are excellent about keeping my computers run smoothly, the wait time is small and have made it a lot easier for me through the years. I would tell anyone who needs help on their computer, this is their answer.

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Verified Reviewer
Original review: Jan. 6, 2018

Software issues with my laser printer couldn't scan to computer. Seems every time I require help with software loading the UST techs get things cleaned up & are easy to communicate with by phone or chat line. Quite pleased with the service.

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Verified Reviewer
Original review: Dec. 18, 2017

Bad experience with someone local. Was very satisfied with your service in previous years so after 6 months I returned. I always was given fast and friendly service. Also I got a very good deal. $5.00 a month less than previous years.

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Verified Reviewer
Original review: Dec. 18, 2017

I am grateful for US Tech Support and the ability of someone savvier than myself to take care of the cleanup of my PC. I appreciate their ability to work behind the scene as I can do the typing... not so much keeping it up to snuff!! Thank you...

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Verified Reviewer
Original review: Dec. 17, 2017

My computer was hung up after a Windows 10 update. While I'm fairly computer literate I don't know all the tricks but your technician did. At first I could not even bring up a screen in order to let the technician have access to my computer. Now this may not have been the most difficult issue any technician has ever had to deal with, it was handled professionally and quickly.

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Verified Reviewer
Original review: Dec. 17, 2017

I am amazed and well pleased with the service. My computer runs like it's brand new. There are many products and offers on the market but I deeply believe this one tops them all. I'm very glad I found it. I use it on several computers.

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Verified Reviewer
Original review: Dec. 17, 2017

I think everything is working. I had concerns about a phone call I got telling me they were locking me out of computer so I called you. Thanks. You have always helped me a lot. I have been a customer for quite a few years. I appreciate that you are prompt.

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Verified Reviewer
Original review: Dec. 16, 2017

Mike was terrific and extremely patient. He was not able to solve my problem which was NOT his fault - he absolutely could not get on my computer - it would not take my password. I was forced to go to a computer shop - which cost 99.00 plus tax. Wasn't happy about that though. Couldn't have found a better person to work with than Mike - AND at least I didn't have to listen to that annoying "I'm sorry about that" tlo every problem with my computer.

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Verified Reviewer
Original review: Dec. 16, 2017

It pays to have good tech support in today's information age and MyCleanPC.com is the best!!! I called and my tech responded with quick, precise information that got me back up and rolling in no time at all. Thank you again for your patience and understanding. Rest assure that I will definitely use my service again and I'll recommend you all of my friends.

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Verified Reviewer
Original review: Dec. 15, 2017

Fast and speedy service, highly recommended. Very accurate in resounding my issues on the computer. Never a problem calling and repairing any concerns I have when it comes to security. Other than that I am very pleased.

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Verified Reviewer
Original review: Dec. 15, 2017

These techs are wonderful. My new computer was locked by some unpleasant visitors and they totally fixed it. They were warm and friendly and I will keep my account with them forever!! They knew exactly what to do and they did it quickly and without my losing any data. Yeah!, to them. They get an A+.

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Verified Reviewer
Original review: Dec. 15, 2017

I am retired. I use my computer for email, music, etc. My sound on my desktop was inoperative and the Technician from US Tech Support resolved the problem. The entire process was very helpful and everyone was professional and friendly.

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Verified Reviewer
Original review: Dec. 15, 2017

If this is what you used to fix my computer, it is worthless. Four times you tried but never fixed it but never did. The report was a copy of the first time. Like you never did any thing and just used a copy of the first report. Looks like I'll have to find other repair service that knows what they're doing.

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Verified Reviewer
Original review: Dec. 15, 2017

Laptop crashes - My laptop is less than state of the art. Any intervention to make corrections/solve problems is welcomed, but usually short-lived. MyCleanPC is effective and a welcomed tool. My laptop is close to the junk heap. I will continue to use the product.

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Verified Reviewer
Original review: Dec. 15, 2017

Previous tech support took hours and still had issues. US Tech Support handled everything for me correcting all my issues and had me back up and running in no time. The tech was patient, professional and easy to understand. Such a relief knowing I now have reliable tech support.

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Verified Reviewer
Original review: Dec. 15, 2017

The help was excellent. Thank very much for taking care of this install. It is nice to know that you can get the help when needed. Having this help is a peace of mind. I recommend this program to all users.

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Verified Reviewer
Original review: Dec. 15, 2017

I really like your products and the help I get when I call. Thank you for having a great product and very courteous folks on the phones and the techs are great. I would definitely recommend you to friends and family.

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Verified Reviewer
Original review: Dec. 14, 2017

I expressed that I wanted to get a call from the technician before he left. As it was when I returned to the PC the survey form was up but the audible alert regarding a virus attack was still going. For now my subscription to NFL Game Pass isn't being recognized. I will try to correct this at my end.

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Verified Reviewer
Original review: Dec. 14, 2017

PC was repaired accurately and quickly. The technician was great and the dispatcher (the person who answered the telephone) was pleasant and efficient. I wish I had contacted you sooner. It would have saved me a lot of anguish. I would definitely recommend the service to anyone. It's a great deal for the price.

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Verified Reviewer
Original review: Dec. 13, 2017

I was having trouble with mute setting for my computer. It was muted and I couldn't get any sound. I called about that, but you checked the computer and made some changes to increase the speed of the computer and also found 2 viruses.

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Verified Reviewer
Original review: Dec. 13, 2017

I run this program My Clean P.C. every night before I shut down on my computer. I trust this program will help to keep the daily junk I pick up from getting in my computer. So far so good except when I do a lot of searches I pick up all kinds of infections.

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Verified Reviewer
Original review: Dec. 12, 2017

Y'all seemed to fix my computer again. The issue with the monitor vs the computer must be outside your scope. I guess my monitor issue lies with the driver. I had hoped you guys could help with that. The issue started long after the Windows 10 install. Thanks.

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Verified Reviewer
Original review: Dec. 12, 2017

The process of activating my software took too long. The tech was not at my computer continuously. The tech was either distracted or working on more than one computer, making all of them take too long. That is all I have to say.

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Verified Reviewer
Original review: Dec. 12, 2017

Laptop held hostage by hackers. Demanded $300 for release. Andre (Agent no. **) took charge, managed to access my laptop online, despite the hurdles, cleared the virus and released my laptop from the hackers. Great job. Commendable. Work was performed in a most professional manner. Worked very patiently with me, conveying clear unambiguous instructions.

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Verified Reviewer
Original review: Dec. 12, 2017

Logan help guide me through my technical issues I had with my laptop with great ease. I just need to talk to I.T. for Netgear to see if they have any fixes for my problem with the USB wireless server.

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Verified Reviewer
Original review: Dec. 11, 2017

I am frustrated with all these viruses/detections on my PC--someone tell how or why I get PUP viruses & other viruses. I don't use many websites. I am not liking my computer when this happens. I am happy I have US Tech--w/o you I'd probably crash or I'd have no computer... thank you.

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Verified Reviewer
Original review: Dec. 11, 2017

Agent was successful in providing the validation code for my software. He was very patient with me because I do not use the computer frequently. I was able to reach your office at a time when it was convenient for me. The agent stayed on the phone with me until the problem was solved.

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Verified Reviewer
Original review: Dec. 10, 2017

The people was courteous and helpful with an easy and good working relationship --- thank you. I would recommend MyCleanPC cleaner and us tech llc to my friends as a good product to have and use when it is needed -- very good service.

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MyCleanPC.com Company Information

Company Name:
MyCleanPC
Address:
3340 Ocean Park Blvd.
City:
Santa Monica
State/Province:
CA
Postal Code:
90405
Country:
United States
Phone:
(866) 793-0454
Website:
www.mycleanpc.com

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