MyCleanPC.com

Computer would not boot normally. Please see the passage that I wrote above regarding my very high level of satisfaction in Jon's solving my issues. Jon ** focus and execution on my issues exceeded my expectations in all regards. His explanations helped me to understand that data on a wired external drive E thought to be lost, were not lost and are retrievable...a big load off my mind. Thank you Jon... Thank you US Tech Support!

My tech services with the overseas techs over the last few weeks have been a nightmare. They did not know what to do, installed products incorrectly, and, when they got stuck, just closed the connection with a note that they had tried to reach me but couldn't. I know that was not correct, as I was at my phone waiting for them to call. The USA techs are great: knowledgeable, helpful and can fix what the others screwed up. Is there a way to mark my account so it always defaults immediately to a USA tech? I'd rather wait for a call or connection with them than deal with the overseas techs. I have been on the brink of cancelling several times after being frustrated by the overseas techs, and things were saved when I made a huge fuss and insisted on a USA tech. I don't want to have to do that every time.

As a long term customer, I am the perfect candidate for US Tech: technologically challenged. Know enough to be dangerous but not enough to repair the damage inflicted on my computer. Jeremy cleaned and tweaked my computer. Obviously I hit something wrong and ended up with risque pop ups that were relentlessly trying to get my attention. Now they are all gone and it is running great and faster. I highly recommend all the products and 24 hour tech support. Thanks for being there!

Thank you for helping me clean my Personal Computer and Laptop, it had not been in use for a while. I didn't think either could computer could be salvaged but you helped me out. The best value for protection and polite customer service from start to finish. I will recommend this company to friends and family. I have confidence this is going to work out great for my home computer. Thank you again for all your help.

I was unable to get on the internet - I did not understand why or how to fix. The problem was properly diagnosed, promptly fixed and then John H the tech went the more than the extra mile and did a complete review of the machine's performance to improve its functioning. He went as far as to test out the performance, and identify what items were causing any slowing of the performance.

I spun up a new virtual instance of Windows 10 Pro and fully patched the OS. With no other changes I went to MyCleanPC and installed the app. It claimed I had junk files and spyware slowing down a pristine, new instance of Windows 10. This app may help an older and/or infected PC. But I wouldn't trust this company or its app.

The techs that I have talked to or chatted with have been courteous and professional in all ways and have provided me with great service. They explained how my problem arose and what needed to be done to prevent it in the future. Very good customer support!

I loved the ease of use and especially how it made my computer faster. Most software doesn't deliver as promised but MyCleanPC definitely delivered on its promise. Thank you for that! I will be sure to keep a look out for more great products from this company.

I am pleased that my problem is fixed. The technician was very polite and I appreciate your service. Before this my PC was running very slow and sometimes very hard to get to the webpage I was looking for. Thanks so much.

David helped me figure out how to transfer our family tree from a 2019 Microsoft version of Family Tree Maker to our 2019 Mac version. He was very professional. Analyzed the problem quickly and gave me a solution within 5 min.