Total Defense Reviews
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About Total Defense
In business since 1992, Total Defense provides internet security and antivirus software for PCs, Macs, Android tablets and Android smartphones. Its services include protection against viruses, ransomware and identity theft. Total Defense has a U.S.-based technical support and customer care team.
- Several price points
- Money-back guarantee
- Free trial
- Protects multiple devices
- Limited commercial coverage
- Mac coverage costs more
- Doesn’t support iPhone or iPad
Helpful Reviews
Total Defense products and services
Total Defense has three levels of security software for consumers and one option for small and medium-sized businesses. All products are available in subscriptions of one to three years.
- Essential Anti-Virus: This basic antivirus software covers three devices for a low annual fee. It prevents viruses, spyware and ransomware. It also blocks suspicious websites. You can choose between Mac and PC coverage.
- Premium Internet Security: Protect up to five devices with this security plan. It comes with 10 GB of cloud storage and can be used on PCs, Macs, or Android tablets and Android phones. It has family protection to keep your kids safe.
- Ultimate Internet Security: For the most online protection, this plan covers up to 10 devices. It offers all of the features of Premium Internet Security, plus it keeps your computer running at peak performance and speeds up your PC’s start time. It also automatically patches vulnerable software and applications.
- Business Internet Security: This option is available for up to 50 devices and includes antimalware protection, ransomware protection, anti-phishing and mobile security. Pricing varies depending on how many devices you include.
Total Defense also provides other software to get more from your computer or protect your mobile data.
- PC Tune-Up: This software helps optimize your computer’s performance by removing unnecessary files and programs, cleaning up your registry and updating drivers. It also helps improve your computer’s start-up time.
- Mobile Security: A comprehensive mobile security software that keeps you and your data safe. It helps you find a lost phone and remotely lock it or wipe the data. You can lock sensitive apps with a PIN so no one can access them.
Total Defense pricing
Total Defense has a transparent pricing structure, with various pricing options based on the length of your plan and, in the case of the business option, the number of devices in your organization.
Here’s what you can expect to pay for each plan (all prices accurate at the time of publishing):
| Product | 1 year | 2 years | 3 years |
|---|---|---|---|
| Essential Anti-Virus | $29.99 | $69.99 | $99.99 |
| Essential Anti-Virus for Macs | $39.99 | $79.99 | $119.99 |
| Premium Internet Security | $59.99 | $109.99 | $159.99 |
| Ultimate Internet Security | $99.99 | $129.99 | $199.99 |
| Business Internet Security | $99.99-$469.99 | $199.99-$949.99 | $249.99-$1,299.99 |
| PC Tune-Up | $29.99 | $69.99 | $99.99 |
| Mobile Security | $19.99 | Not available | Not available |
The company also offers a 30-day free trial with no credit card required and a 60-day money-back guarantee after purchase.
If you sign up for automatic renewal, you also get access to Total Defense’s Virus Protection Assurance Program. With it, if a virus gets into your computer, Total Defense will remove it for free. If it can’t be removed, you’ll get your money back.
How does Total Defense compare?
Total Defense stands out against some of its competitors thanks to its variable pricing model and multiple plan options. Here’s how its consumer-focused products compare to those of two other antivirus software providers, Tech to Us and MyCleanPC.
| Company | Customer rating | Plans | Price | Devices covered | Special features | |
|---|---|---|---|---|---|---|
 Total Defense | Learn More | 4.9 | Three antivirus and internet security options; PC Tune-Up; Mobile Security | $19.99-$99.99 annually | Up to 10 | Money-back guarantee, virus-free guarantee |
 Tech to Us | Get Pricing | 4.9 | Three support and antimalware options | $419.88-$719.88 annually plus a one-time $100 set-up fee | One computer plus unlimited secondary devices | Money-back guarantee; military and veteran discounts |
 MyCleanPC | Get Started | 4.5 | Single paid plan | $19.99 annually; $239.40 annually for live tech support. | One | Money-back guarantee; free diagnostic scan |
Is Total Defense legit?
Total Defense is a legitimate security software company that has been in business since 1992. It has received numerous positive reviews, with many clients praising its customer service, and has a 5-star rating on ConsumerAffairs as of publishing. Plus, with a free 30-day trial, you can see if it’s a good fit for you before paying for coverage.
Total Defense FAQ
What is Total Defense?
Total Defense provides internet security and antivirus software to protect your devices from online threats. It also offers services to keep your computer and mobile devices running well. You can purchase coverage online or in stores such as Amazon, Aaron’s, Staples and Conn’s.
Does Total Defense offer a money-back guarantee?
Total Defense offers a 60-day money-back guarantee. If you aren’t satisfied with your software, the company provides a full refund within 60 days of your purchase.
Does Total Defense have 24/7 support?
While Total Defense has a team of U.S.-based customer care professionals, it does not offer 24/7 support. You can contact customer care or technical support from 9 a.m. to 6 p.m. Eastern on weekdays via chat, email or phone. The company’s website contains helpful articles, FAQs and tutorials that you can access anytime.
Still have questions?
Total Defense Reviews
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- 4,885,617 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 12, 2026
I was unsure what scan had been done and how to find that info, and the technician walked me through the process. He was very pleasant, which is much appreciated, and most helpful. Now I know that I can go to the Total Defense icon on my computer's home screen and open it to find out what was done and when, along with the results. I am very happy with the help that I received. Thank you!
Thank you for sharing your positive experience! We're thrilled to hear that you received helpful and pleasant assistance in navigating the total process. Knowing that the technician provided clear guidance so that now you can easily find information about your scans and their results is wonderful. We're dedicated to ensuring your satisfaction and appreciate your feedback.
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Reviewed Feb. 9, 2026
Very helpful. All my questions were answered. I have been using TD for years. Great product. At first web couldn't find my account, I was concerned. Anytime I have a concern or question, there is always someone available to help. This is what’s best about this company.
Thank you for sharing your positive experience with us! We're delighted to hear that your questions were answered promptly and that you value the consistent support our team provides whenever you have concerns. We're committed to ensuring your experience with TD remains exceptional and truly appreciate your loyalty throughout the years.
Reviewed Feb. 9, 2026
Daniel was great. He listened to my concern and aided me quicky and to my satisfaction. I would definitely recommend him and your product. Every time I call tech support they help me to my satisfaction. Thanks, Angela ** & Matthew**
Thank you for sharing your positive experience with us! We're delighted to hear that Daniel provided you with prompt, helpful service and that you've consistently had satisfactory interactions with our tech support team. We truly appreciate your recommendation and are pleased to be meeting your expectations and we're grateful for your trust and support.
Reviewed Feb. 6, 2026
Very pleased with Total Defense. Customer service was pleasant and friendly. I have been with them for over 5 years. Thank you for sending out email as to when my account renews. I am very pleased with this antivirus. Thank you again. Thank you!
Thank you for sharing your positive experience with us! We're thrilled to hear that you are very pleased with our services and have enjoyed consistent customer support over the past five years. We appreciate your kind words and look forward to continuing to provide you with reliable antivirus protection. Thank you once again for your long-time trust and support!
Reviewed Feb. 5, 2026
Totally disgusted with this company. I received an email alerting me to my renewal. When I said I didn't wish to renew, they acknowledge with an email saying they wouldn't renew my subscription, yet a charge appeared on my next credit card bill. Apparently it was charged days before the email was sent. As I have tried to dispute it, I have received silence from the company and am navigating a labyrinth trying to dispute it.
Reviewed Feb. 3, 2026
He was very patient, kind and very nice to work with. I would want to have him again if I needed help. He made sure everything was correct and has made it easier for me to maybe do the process on my own.
Thank you for sharing your experience with us! We're delighted to hear that you found the assistance to be patient, kind, and effective in helping you navigate the process. Please feel free to reach out if you require further assistance or have more questions. Your feedback is much appreciated!
Reviewed Jan. 29, 2026
Carlos was extremely helpful in helping me resolve an issue with transferring my Total Defense program from my old computer to my new one. He was courteous and patient with me. It’s nice to talk to someone that actually cares about their customers!
Thank you for sharing your experience with Carlos! We are thrilled to hear that he was courteous and patient and was able to assist you with transferring your Total Defense program. Ensuring our customers feel cared for and supported is essential to us.
Reviewed Jan. 28, 2026
I have been using this product for over ten years and recently had to do a system reset on one of my computers. In doing the reset, Total Defense was 'lost'. I was extremely uncomfortable accessing some sites and contacted TD via a phone # I found online. I was impressed to find a telephone number and when I called my call was answered promptly and the technician who helped after listening to my problem was very patient with me. While I am computer friendly I am not all that computer savvy. After asking permission to allow himself to sign onto my computer, he was able to load Total Defense on the computer and clean up older files and other anti virus software that was interfering with the TD software to complete it's installation. I was very pleased with his patience with me and I felt very confident in his working on my computer.
Thank you for sharing your positive experience with us! We're delighted to hear that you found our customer service helpful. We appreciate your longstanding trust in Total Defense over the past ten years. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. Your feedback is greatly appreciated!
Reviewed Jan. 23, 2026
I had just renewed my subscription and for some reason the updated subscription did not go to my mobile devices. I called tech support number and spoke with Carlos **. I explained what the issue was and Carlos found the problem. He explained in detail what had happened. He told me when the update comes through if the WIFI signal is not strong enough it puts the mobile devices into a trial mode. He resent the update from his end and problem was fixed. I just had to log out of the app and then back in. I can't say enough for the quality of customer service at Total Defense, I have been a customer for 5 years and I definitely recommend Total Defense.
Thank you for sharing your wonderful experience with us! We're overjoyed that Carlos provided the quality service you expect—and deserve—from Total Defense. We truly appreciate your long-term trust in us and are grateful for your recommendation. Thank you for being a valued customer for five years!
Reviewed Jan. 22, 2026
Very professional. Knew exactly what to do. Took all of 3 minutes. Was very kind. I was impressed with the quick answer to my call and that the person I was speaking with was able to update and complete this activation of my renewal so quickly!
Thank you for sharing your experience with us. We’re delighted to hear that your activation was handled so swiftly and professionally. If you need further help in the future, don't hesitate to reach out.
Total Defense Company Information
- Company Name:
- Total Defense
- Website:
- www.totaldefense.com
