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Navi Auto Transport Reviews

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Edited by: Matt Zane
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About Navi Auto Transport

Navi Auto Transport is a licensed vehicle shipping broker that connects you with a network of vetted, insured carriers. Founded in 2023, it operates throughout the U.S. and specializes in personal and commercial vehicle moves. With transport options including open and enclosed trailer shipping, expedited services and door-to-door delivery, the company offers an array of flexible solutions for car, motorcycle and heavy equipment shipping.

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Pros
  • Nationwide service
  • Open and enclosed options
  • Door-to-door convenience
  • Commercial and heavy equipment shipping options
Cons
  • No in-house carriers
  • Higher cost for expedited shipping
  • Limited control over carrier selection

What is Navi Auto Transport?

Navi Auto Transport is an automobile transportation broker that provides open and closed-trailer auto shipping services across the United States. Led by founder Ivan Karakostov, Navi Auto Transport is a family-owned business incorporated in Delaware and headquartered in Brookfield, Wisconsin. Free, no-obligation quotes are available online, with no upfront payment required.

Navi Auto Transport is fully licensed by the Federal Motor Carrier Safety Administration (FMCSA).

How does Navi Auto Transport work?

Navi Auto Transport works in three steps:

  1. Get a free quote and book shipping
  2. Vehicle pick up by vetted transport company
  3. Delivery and vehicle inspection

To request a quote, you’ll need to provide details about your vehicle’s make, model and condition, along with your desired pickup and delivery locations.

Navi Auto Transport offers open and enclosed transport options. Open transport is when the vehicle is shipped in an open-air trailer. Enclosed transport is shipped in an enclosed truck, which offers more protection from weather and road debris.

Once you’ve agreed to the price and service, Navi Auto Transport finalizes the booking. There is no upfront payment required, meaning that you don’t pay until your carrier is confirmed. Once the carrier has been assigned and dispatched, you have two payment options:

  • Pay the full amount of your bill by credit or debit card.
  • Pay a booking deposit (also known as a broker fee), with the remaining balance due as cash on delivery.

You can pay the deposit — typically 10% to 20% — by credit or debit card, ACH, bank transfer, PayPal or Zelle. You can’t use a credit card for the balance on delivery, but depending on your carrier you may be able to pay by any other method accepted for the deposit, along with cash, money order, certified check or cashier’s check.

Navi Auto Transport shipping options

Navi Auto Transport offers two auto shipping options.

  • Open car transport: Because of its efficiency in shipping multiple vehicles at a time, open car transport costs less than enclosed transport.
  • Enclosed auto transport: Vehicles are shipped inside a fully enclosed trailer, which makes this option more expensive than open transport.

Navi Auto Transport additional services

Navi Auto Transport offers additional services beyond open and enclosed shipping. These include:

  • Expedited shipping
  • Door-to-door service
  • Terminal-to-terminal shipping
  • Commercial vehicle transport
  • Motorcycle and heavy equipment transport

Navi Auto Transport touts its real-time GPS tracking tool, Navi Track 360, as a reliable way to monitor your shipment and contact your driver directly. Note that GPS tracking may be limited by location or carrier technology, meaning that sometimes you might see a generic in transit status rather than a precise location.

Navi Auto Transport costs

Navi Auto Transport provides transparent pricing online for open and enclosed trailer shipping options. Quotes are based on mileage, vehicle type and service level.  Customers can pay in full after their carrier is dispatched, or pay a broker fee at this time and the remainder in cash on delivery.

As with many brokers, Navi Auto Transport provides non-guaranteed quotes. This means that the initial quoted price, pickup window and delivery date may need to be adjusted if carrier availability or route conditions change. It’s not uncommon to experience delivery delays or price increases after booking with any auto shipping company.

Navi Auto Transport customers can take advantage of several discounts, including a college student discount, a military discount and a multi-vehicle shipping discount. There’s no senior discount per se, but the company does offer a seasonal “snowbird” discount for round-trip bookings. Cash payment may get you a lower price with some carriers.

Navi Auto Transport FAQ

Is Navi Auto Transport a broker or a carrier?

Navi Auto Transport is a registered auto transport broker. This means it coordinates transport between you and a carrier.

Is Navi Auto Transport licensed and insured?

Yes, Navi Auto Transport is fully licensed and insured.

Where is Navi Auto Transport available?

Navi Auto Transport is available nationwide.

Still have questions?

Is Navi Auto Transport legit?

Yes, Navi Auto Transport is a legitimate, fully licensed vehicle shipping company with zero crashes on record for the last two years. Its rigorous carrier vetting process ensures that all the carriers it contracts with are FMCSA-registered and actively insured. At the time of publishing, the company’s average customer service rating on ConsumerAffairs is excellent; most reviewers give Navi Auto Transport four or five stars, indicating high overall satisfaction.

That said, some reviewers noted price hikes after booking, communication gaps and pickup window delays. These are common complaint patterns in the auto shipping industry, where the dominant broker model means that initial pricing and availability quotes can frequently change.

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Navi Auto Transport Reviews

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    How do I know I can trust these reviews about Navi Auto Transport?
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    Page 1 Reviews 0 - 35
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    Verified purchase
    Customer ServiceOnline & AppStaffTimeliness

    Reviewed Sept. 23, 2026

    We moved from GA to FL and since my husband is legally blind I had to drive us down in the Uhaul and we had to ship our car. I looked into moving companies and moving pods that were an upwards of $3000K. When I saw Navi Auto would transport my car for just $650 door to door pick up and delivery I couldn't believe it. We had to leave a few days before the pick up so we left the keys in a lock box with a code under the car and gave Navi Auto all the details about where the car was and how to get into the lockbox to get the key fab. The driver called me the day of to let me know when he would be arriving to pick it up, he texted me pictures of it on the trailer and I was able to live track it on the website. It was delivered the next day in perfect condition. The driver was great, careful and service wonderful. He took photos of the vehicle before leaving as well. Highly recommend!

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    Customer ServiceStaffTimeliness

    Reviewed Sept. 20, 2026

    Stuck in Upstate NY when engine light came on in our Ford Transit van. Local tows got us to Ford in Jamestown for diagnosis, and back to hotel. Now to arrange transport to NJ as local tows would not cross state lines. I reached out and got a few numbers to call and it was Navi for the win. We paid extra for next day transport as we needed to get out of hotel. A driver named Sergio came from Utica to Cobleskill, kept in touch texting and was totally on time, kept us informed. It was a bad time but a fabulous experience. I highly recommend as communication was as it should be in a very distressing time. Thank you Navi and partners in transport!

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      Verified purchase
      Punctuality & SpeedStaffBilling

      Reviewed Sept. 12, 2026

      Everything was seamless besides the drop off. We had an issue with Zelle (system wide outage) so the remaining payment for the driver would not go through so he was having a hard time trusting I actually sent it (I was not at the drop off location). He didn’t speak that clear of English so we had to speak to his friend and he finally trusted that I wasn’t going to stiff him. He did end up leaving and the payment went through within a few hours and he was very thankful. I’d still say I had A 5 star experience despite that. He was very kind, fast, efficient and professional.

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      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaffBilling

      Reviewed Sept. 9, 2026

      This is the best company I’ve ever worked with. I had purchased a model T in Wisconsin and needed it brought to me in Ohio. The first company I hired for delivery canceled delivery dates at least six times. They had been suggested to me. After waiting thirty days I canceled with them and got my money back. I had talked to Navi before so I called them back. They not only remember me but still had me in their computer. They asked me if I was ready to make a down payment to which I said yes. He put me on hold, when he came back he told me he had a driver in Chicago and sent him to Milwaukee to get my car. I then made my down payment and told me to pay the balance to the driver. That night they had my car in my driveway! One day. How amazing was that? Navi is the company you can depend on.

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      Customer ServiceSales & MarketingPriceStaffRatesTransparencyFollow-Through

      Reviewed July 16, 2026

      ⭐⭐⭐⭐⭐ I had an excellent experience with this Navi Auto Transport! Everything went exactly as promised. From the beginning, communication was professional, the pricing and terms were honored without any surprises, and my vehicle was transported safely and arrived in perfect condition. To top it off, my car was delivered one day earlier than the promised delivery date, which exceeded my expectations.

      If I had one suggestion for improvement, it would be the in-transit GPS tracking system. The location updates weren’t always as accurate or consistent as I expected, so there’s definitely room for improvement there. However, this was a minor issue and didn’t take away from an otherwise outstanding experience. Overall, the entire process was smooth, stress-free, and exactly as advertised. My car arrived safely, every commitment was met, and I wouldn’t hesitate to use this company again or recommend them to anyone looking for a reliable and trustworthy vehicle transport service.

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      PriceStaffRates

      Reviewed Oct. 3, 2026

      My experience with Navi Auto transport was my first time ever dealing with Auto transport. These guys were great very professional, stuck to their word and their price was unbeatable. I would definitely recommend them and use their services again.

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      Punctuality & Speed

      Reviewed Oct. 2, 2026

      Everything went great. Pick up was on time and delivery was actually a day earlier than I expected. They were very fast, incredibly easy to work with, and communicated great. I would highly recommend them, and if I ever need to ship a car again, I will definitely use them.

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      Customer ServiceStaff

      Reviewed Oct. 2, 2026

      Was told it could take 3 days to process. Only took 3 days to even get my car. Was smooth communication, and the driver communicated throughout the way.

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      Staff

      Reviewed Sept. 30, 2026

      Excellent job.. Pick up and delivery went smoothly.

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      Customer ServiceCoveragePricePunctuality & SpeedStaff

      Reviewed Sept. 30, 2026

      AVOID AT ALL COSTS. They collect your deposit, then disappear when something goes wrong. Navi booked my LA to Pennsylvania shipment in September 2026 and assigned it to 1MD Express. The car arrived four days late, full of trash, with a flat tire, and the carrier's staff swore at me and called me crazy on the phone. When I asked Navi for help, they sent a form email saying they "cannot intervene" and to take it up with the carrier, the same carrier that had just refused to help me. They continuously dodged my calls and hung up on me when I tried to reach them by phone. They wouldn't let me speak with a supervisor either. The insurance certificate they provided for the carrier was dated 2025, with policies that had already expired before my pickup date. Navi doesn't vet its carriers and doesn't stand behind its customers. Book with a broker that does.

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      Punctuality & Speed

      Reviewed Sept. 28, 2026

      They scheduled our pick up quickly, stayed in touch throughout the whole process, which was an easy process. And our vehicle arrived in good condition. No problems. Would recommend.

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      PricePunctuality & SpeedRatesTimeliness

      Reviewed Sept. 28, 2026

      Great Service. Unlike other services, picked up in 2 days, delivered the next day. No waiting weeks to pick up. Pricing very competitive. Highly recommend!

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      Customer ServiceContract & Terms

      Reviewed Sept. 28, 2026

      They changed my delivery plan without my agreement so I worked with delivery team to handle the problem. The customer service team didn’t do anything. It was a terrible experience.

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      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed Sept. 28, 2026

      Best decision I could have made to get my grandson’s car up to him. Personal communication with all involved especially the transport driver, who worked with us for a pick up and drop off location. He did a detailed comprehensive assessment of the car before and after drop off and was professional and courteous. No surprises and price was more than fair. The car arrived quickly. Can’t say enough good things about this experience. Excellent service!

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      Punctuality & SpeedStaffTransparency

      Reviewed Sept. 27, 2026

      I had a great experience with Navi Auto transporting my car. They were very reliable and professional throughout the entire process. They met the agreed schedule and kept me well informed with regular updates along the way. Everything went smoothly, and my car was delivered as expected. I’m very satisfied with the service and would definitely recommend Navi Auto to anyone looking for a reliable car transportation company.

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      Customer ServiceTechPriceRefunds & PayoutsStaffRates

      Reviewed Sept. 27, 2026

      Recently I had Navi Transport ship my car from Ohio to NC. I chose them because they were reasonably priced. The driver, Ivan, was on time and professional. I paid $100 to have it shipped on the upper rack above other vehicles. It read "Top-Load Placement UPPER DECK Your car rides above other vehicles — protected from oil drips and road debris."

      When Ivan arrived to pick up the car, he loaded it on a rack which was road level. I explained several times but he did not seem to understand. He spoke ** and ** but his English was poor. I took photos of pickup and delivery. When I emailed Navi for a refund, they replied that there were no cars above it so it really was upper deck. They also said that I would have to get the money from their contractor who shipped the car, not Navi Transport. I did not pay a contractor; I paid Navi. They owed me the refund. If they contract the shipping out, then they need to get the money from their contractor. And, it clearly stated my car would be above a lower rack of cars. Because it costs more than $100 to pursue a company for money, they wrote themselves a tip. At my expense.

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      Staff

      Reviewed Sept. 26, 2026

      I had a great experience. The driver was on time and he stayed in touch throughout the trip. He was kind and friendly

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      Customer ServiceStaff

      Reviewed Sept. 25, 2026

      Both trucks that were picked up were running and driving from Manheim Dallas. The transporter did not understand that one of them needed jumped to start. He then had it loaded on to his trailer with a forklift. This is a $50,000 truck that’s in excellent shape we’re talking about. No truck like that should EVER be loaded with a forklift. Once the transporter arrived I was called and told that if I did not help him get it off the trailer they would leave it at a town yard in town at my expense.

      I went down there to figure the situation out as I had no other choice based on how rude the person was on the phone. Upon arrival I had the truck started within 30 seconds of being there. It started and ran like new, exactly like it was supposed to. I couldn’t be more disappointed with my experience. I then called Navi to talk about this issue and they were no help whatsoever. They simply didn’t care. I have spent over $6,000 transporting trucks with Navi in the last 3 weeks alone. You’d think they would be better regarding this issue. I will never be using them again after this.

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      PriceRates

      Reviewed Sept. 25, 2026

      Everything went smoothly. Easy to deal with and a fair price. Dates were on time with no games or issues. Great company

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      Customer ServiceSales & MarketingStaff

      Reviewed Sept. 25, 2026

      When we first look at moving our car, we were hit with dozens of spam companies. I googled the most reputable and Navy came up and they lived up to their reputation. Excellent service. Excellent communication, highly recommended.

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      PriceRates

      Reviewed Sept. 25, 2026

      Good price and good subcontractors. Keep in mind their quote price is in two parts which sum up to the quote. You pay the broker and then you pay the transporter the balance.

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      Staff

      Reviewed Sept. 24, 2026

      Very Polite and informative. Kept me up-to-date about where my car was at at all times. I will be using this company again and referring y’all to my friends and family.

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      Staff

      Reviewed Sept. 24, 2026

      My car was shipped from NH to NV and everything was amazing. From booking to the shipping and my son receiving it at the other end was awesome. The driver was in contact before and when delivering. He even picked it up from my work for my convenience.

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      Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

      Reviewed Sept. 24, 2026

      I placed a pick up order, the representative asked for my card information. Said no money would be taken out till the carrier arrived to pick up my car, turns out my card was charged with no carrier in site, I called back the representative that said his name was Mark. He said the carrier license was currently suspended due to vehicle theft on one of the trucks and that they would not be able to pick up my vehicle within 10 to 15 days, I immediately asked what else they can do for me as I needed my car shipped sooner than 10 to 15 days, “Mark” said there was nothing he can do. That the carrier was assigned. I had to wait till the 10 to 15 days, I immediately said I could not wait and I wanted a full refund.

      He said he would issue me refund and add 50$ more for the trouble. I’m very disappointed because I was assured no money would be taken out till the carrier arrived at my car, that did not happen and I waited for my full refund and only got 45 dollars back so I rate the company a zero star if I could. I would be grateful if I got my full amount back.

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      PricePunctuality & Speed

      Reviewed Sept. 23, 2026

      The delivery was timely and fast. There was no surprise additional charge.

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      Staff

      Reviewed Sept. 22, 2026

      The Navi group did amazing communicated well, and my car arrived to its destination just the way it was picked up.

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      Reviewed Sept. 22, 2026

      Jacobi was in constant contact as needed. Showed up when he said he would and delivered. No guessing, just did it. TY.

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      Customer ServicePriceStaffHonesty & Transparency

      Reviewed Sept. 22, 2026

      Easy, honest, reliable! The transport of my car cross country was one of the simplest transactions I’ve ever had. From the first phone call, Navi was informative, gave an exact quote, picked up my car earlier than expected, and delivered on time. Thank you so much!

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      Customer ServicePriceRates

      Reviewed Sept. 22, 2026

      The WORST experience with a business I’ve ever had in my life. Many delays, telling us they had to increase the price in order to get our car shipped, and horrendous communication. NEVER do business with this company.

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      Punctuality & SpeedStaff

      Reviewed Sept. 19, 2026

      I had a car delivered to Tucson from Boulder, CO. The service was excellent and in fact, the car was delivered well ahead of schedule. They also worked with me to organize someone to receive the car early.

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      Staff

      Reviewed Sept. 19, 2026

      Fantastic driver, beautiful equipment. Will recommend to all my bike friends. Thanks Victor for everything

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      Staff

      Reviewed Sept. 19, 2026

      Excellent.. Driver was very polite and courteous..He arrived on time and delivery was perfect. Will use again on return trip. Never used a transport company before but was very impressed with the complete service. *****

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      Customer ServiceStaff

      Reviewed Sept. 19, 2026

      I had an excellent experience with Navi Auto Transport when shipping my car to Naples, Florida. From start to finish, the entire process was smooth, efficient, and stress-free. The team was highly professional, responsive, and kept me informed every step of the way. My vehicle was handled with great care and arrived on time in perfect condition. I truly appreciated their attention to detail and commitment to providing outstanding customer service. I highly recommend Navi Auto Transport to anyone looking for a reliable and professional car shipping company. Their service exceeded my expectations, and I would definitely use them again in the future.

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      Price

      Reviewed Sept. 19, 2026

      At first I was hesitant to use them but they’re the least expensive so I have it a try. Wow, best decision ever. The transition was smooth and not been one single problem or headache. So happy with them.

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      PricePunctuality & SpeedRates

      Reviewed Sept. 19, 2026

      Easy to arrange. Great price. Fast delivery. I couldn't have had a better experience.

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      Staff

      Reviewed Sept. 17, 2026

      The process working with Navi went smoothly. They did a good job picking the car up and taking a lot of photos to verify before delivery condition. At the delivery time the driver was a very pleasant person to work with and he did a good job notifying me of his arrival time. The car was delivered in good condition with no damage at all.

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      Customer ServiceSales & MarketingPriceRatesCommunication

      Reviewed Sept. 17, 2026

      Navi Auto Transport is possibly fraudulent. They just pulled the classic "bait and switch" on me. Paid the quoted and confirmed $2,340 they asked for, then no communication for a week. When I called them, they said the price is now $2,900. The communication is horri le and the business operations are suspiciously corrupt.

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      Reviewed Sept. 16, 2026

      Great experience from start to finish. Car was picked up on time and delivered when promised. Would definitely use them again.

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      Punctuality & Speed

      Reviewed Sept. 16, 2026

      It was a very quick turnaround from ordering a shipment to getting the delivery at my door. Motorcycle made it in great shape. Straightforward and easy. I was pleasantly surprised!

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      Customer ServiceSales & MarketingPriceRatesHonesty & Transparency

      Reviewed Sept. 15, 2026

      Navi quotes low prices but then they call you asking for hundreds of dollars more. When asked what happened to my quote, they said it was only an "estimate". But the only words used are "quote" on their site and in the confirmation emails. So this site is somewhere between misleading and a full blown scam. It's been over a month and my item's not shipped.

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        Navi Auto Transport Company Information

        Company Name:
        Navi Auto Transport
        Address:
        250 N. Sunny Slope Road, Ste. 200
        City:
        Brookfield
        State/Province:
        WI
        Postal Code:
        53005
        Country:
        United States
        Website:
        naviautotransport.com