How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

4x Buyer's Choice Award Winner

Montway Auto Transport Reviews

4.6
5,450 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Ilana Hamilton
Author picture
Fact-checked by: Jon Bortin

About Montway Auto Transport

Montway Auto Transport is a nationwide company offering vehicle and motorcycle moving services for individuals and businesses across the U.S., including Alaska and Hawaii. Backed by years of experience, the company ships more than 250,000 vehicles annually. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Visit www.montway.com
Pros
  • No upfront payments
  • 24/7 sales and support
  • Insurance coverage included
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Terminal-to-terminal transport not offered
  • Some customers dissatisfied with claims process and refund handling
  • Limited access to real-time tracking

Helpful Reviews

Los Angeles, CA
Verified purchase
Excellent experience using Montway. My car was shipped from California to Florida and got there safely with no issues. My car was picked up two days after I called to schedule the...

Read more

Santa Rosa, CA
Verified purchase
I was using Montway to ship my car for school. They were great. I filled out a form online and then they called pretty shortly ... It would be cool if there was a way to track whe...

Read more

How does Montway Auto Transport work?

Montway Auto Transport is a licensed and bonded auto transport broker that connects customers with a nationwide network of vetted carriers to ship vehicles safely and efficiently. Rather than operating its own fleet, Montway coordinates logistics, pricing and carrier selection on behalf of customers.

Montway manages the scheduling and communication throughout the shipping process and provides insurance coverage as part of the service, helping streamline vehicle transport from pickup to delivery.

Montway Auto Transport works in an easy three-step process: quote and book, vehicle pickup and vehicle delivery.

  1. Quote and book: Customers must choose what type of transportation they prefer, enclosed or open trailer, to receive a free instant online quote from one of the company’s 30,000-plus vetted and insured professional carriers. No upfront payment is required until your vehicle is assigned to a carrier.
  2. Vehicle pickup: Upon booking your order, Montway’s logistics team searches its vast carrier network to identify the ideal transporter for your vehicle and desired ship dates. Once your order has been assigned to a carrier, Montway immediately notifies you by both phone and email with all carrier contact information and shipping details. It keeps customers informed of updates throughout the process.
  3. Vehicle delivery: The trucker drops off your vehicle either at your home or an agreed-upon location. After you conduct a detailed inspection for damage, you can accept the delivery.
  4. Anthony from Texas was enthusiastic about how smoothly his shipment went. “The entire process was smooth, professional, and stress-free from start to finish,” he said. “Communication was outstanding throughout the shipment, and I was kept updated every step of the way, which gave me peace of mind during such a long-distance transport. My vehicle arrived on time and in perfect condition, exactly as promised. The delivery team was courteous, careful, and made the final drop-off incredibly convenient.”

Montway Auto Transport shipping options

Montway currently ships autos, motorcycles, classic cars, exotic cars, scooters, ATVs, UTVs, snowmobiles, oversized vehicles and even inoperable vehicles. You can choose to have your car transported in an open or closed trailer.

Montway only offers door-to-door shipping; unlike some other companies, it does not offer terminal-to-terminal shipping.

Montway Auto Transport cost

As of publishing, Montway Auto Transport provides the following estimated per-mile costs based on transport type:

The total cost of transportation varies based on location, distance of transport and vehicle type. Seasonality and current market demand can also impact costs. If the car doesn’t run, you’ll likely have to pay more. Expedited shipping is also available for an additional fee.

Montway Auto Transport offers a cash payment discount, as well as reduced prices for military service members, veterans and members of organizations such as AARP.

FAQ

Where is Montway Auto Transport available?

Montway Auto Transport is available nationwide across all 50 states, including Alaska and Hawaii, as well as Guam and Puerto Rico.

Montway Auto Transport is based in Schaumburg, Illinois. Its partner haulers are located throughout the nation to offer faster services.

Is Montway Auto Transport a broker or carrier?

Montway is an auto transport broker, which means it works with a preferred network of transport companies to ensure your vehicle or fleet is shipped safely and efficiently to its destination.

How do customers feel about Montway Auto Transport’s staff?

The Montway Auto Transport reviewers who discussed staff focused on the truckers or drivers who executed their vehicle’s shipment and delivery. Nearly all of those customers were satisfied.

Positive reviewers said their drivers were efficient, courteous and communicative. Many described drivers who went the extra mile to coordinate convenient pickup or drop-off.

How do customers feel about Montway Auto Transport’s customer service?

The majority of Montway Auto Transport reviewers who mentioned customer service were pleased, like Felix from Maryland. Felix told ConsumerAffairs, “The customer service was very supportive in every way. … I met the driver at the delivery site and he was very good and professional. We had some challenges with the shop where he had to deliver the vehicle, but he still managed to bring it in.”

Many reviewers praised customer service reps for clear, frequent communication and effective problem-solving.

How do customers feel about Montway Auto Transport’s punctuality and speed?

Reviews mentioning punctuality and speed generally reported that drivers were on time or early, deliveries were made quickly and some vehicles were even delivered ahead of schedule.

Reviewers also appreciated that Montway notified them a few hours before the driver arrived so they could prepare for drop-off or pickup.

How do customers feel about Montway Auto Transport’s pricing?

Of the recent Montway Auto Transport reviewers who talked about price, most of them were satisfied or happy with what they paid to ship their car. Reviewers often told us that Montway’s pricing was reasonable and competitive with other car shipping companies. Some noted the accuracy of Montway’s quoted cost.

“I got quotes from several transport companies,” said Brian from Illinois, “and Montway was one of the few companies that kept their price and also hit the pick-up and delivery dates.”

Although complaints about cost were rare, some customers were disappointed about price increases. Brittany from Texas noted, “We booked auto transport with Montway … for a quoted price of $1,069… Then, during the actual pickup week, the price suddenly increased to $1,309 — over $240 higher than the confirmed quote we originally agreed to.”

Still have questions?

Is Montway Auto Transport legit?

Yes, Montway Auto Transport is a legitimate company. Montway is a fully licensed and insured auto transport broker that has served more than one million customers. Established in 20026, he company has 20 years of experience arranging vehicle moves across the U.S., including Alaska and Hawaii.

Our analysis of more than 500 recent Montway reviews dating from September 2025 to August 2026 found that more than three-quarters of reviewers would recommend the company to a friend. Positive reviews often point out on-time deliveries, careful handling, helpful communication and final prices that match the initial quotes. Negative reviews are in the minority — only about 10% of reviewers report being dissatisfied with Montway’s service. The few recurring complaints we noted centered on financial considerations such as price increases, hidden fees, and disputes around damage claims and refunds.

Montway’s car shipping includes carrier insurance coverage up to $100,000. Damage claims are filed through the carrier first, but if the carrier's policy doesn’t fully cover the claim, contingent cargo insurance provided by Montway offers up to $250,000 in coverage. This contingent coverage can provide peace of mind as well as extra protection.

Montway customers can call their trucker directly or use a 24/7 chat feature for real-time updates, and the company offers real-time tracking online for some shipments.

Montway Auto Transport Reviews

Filter by Rating

  • (4,771)
  • (452)
  • (77)
  • (38)
  • (112)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Oct. 6, 2026

    I was in the market to transport my car instead of driving three days up to where I go for four months. I got online and searched for car hauling, and Montway was the first one on the list. I read about it, and it was five stars. I went through a few others, but I picked Montway. I've used them twice already, and I will use them a third time in a few months. They were very professional, accurate, and easy to understand.

    The first time, we didn't argue. I read all the requirements, taking pictures and the DOT number on the truck. Then this pickup truck came up with an old, wooden trailer, no numbers, and he was unkempt. I didn't want him sitting in my car, let alone put it on that old trailer. So, we hemmed and hawed for half an hour. I said, "No, you can't have the keys. I'm sorry.” Then Montway came right back and reassigned a new driver, and that was perfect. I liked the communication with the driver. He was there. He called me on my phone 30 minutes before he was going to arrive. I've already told people about my experience with them, and everything's great.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway Auto Transport. We're delighted to hear that our service met your expectations and that our team was able to promptly address your concerns by reassigning a new driver. We pride ourselves on professionalism and effective communication, and it's wonderful to know these efforts contributed positively to your experience. We look forward to assisting you with your next transport and appreciate the recommendations you've shared with others. Safe travels!

    Not sure how to choose?

    Get buying tips about Auto Transporters delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServiceTechPricePunctuality & SpeedStaffBillingRates

      Reviewed Sept. 28, 2026

      I have used Montway before for our company. We have different locations around the United States, and we're based out of the Southeast. I've used Montway a couple of years ago and I consider them top-notch. They communicate very well. The prices are reasonable. This past time was the fourth time that I've used them, and I'm continuing to use them if I need those services.

      Setting up the transport is easy to do online. I am presuming that it was AI, initially. It was effective, and it got me to the point that I wanted to negotiate something and send it back to them, and everything was good. I did everything online. The driver was very professional, courteous, and had good equipment. It was clean and very effective, and very efficient. He came and there was no messing around. He dotted all the Is and crossed all the Ts. I took pictures of things. He took pictures of things, which I've come to expect from Montway. It's the standard operating procedure that they have for the contractors that they’re licensed. I asked for his driver's license and credentials, and he presented them immediately. No problem, no question.

      The quote that they gave me was an initial one. I knew what I'd gotten it for before, and I offered a slightly different price that I felt I was comfortable with. Then they came back and said they were good with that. They sent me a secure link to fill out the credit card information and got confirmation that it was accepted. I waited for contact from the broker or whoever Montway subbed with, and then they gave me the guy's name and cell phone number. Then he called and we communicated, and he came exactly when he said he was. He represented Montway as if I would want my employee to represent. So, it was 5 stars for the communication and for the driver.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your detailed feedback and for choosing Montway Auto Transport multiple times. We're thrilled to hear that our service met your expectations and that our online booking process, communication, and pricing continue to provide value. It's wonderful to know that our driver represented us well and that our procedures ensured a smooth and professional experience. We appreciate your continued trust in us and look forward to assisting you with your future transport needs.

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed Sept. 28, 2026

      Montway was great. This is the second time I used Montway. The first time, it was recommended to me by a Pro Service Auto place in Revere. It's an auto shop. The owner there recommended that he always uses Montway. I had two vehicles, and I wanted to have one up north. The experience setting the transport up was great.. The first time and the second time, the people were professional. They were awesome. They were very nice. They made sure they took very good care of my cars. I can't say good enough things. I looked online at other transport services, and Montway's rates were much better.

      The original pick-up point was in St. Petersburg, Florida, and they called to tell me that they could pick the vehicle up a day earlier, and they delivered it quite quickly. I was surprised how quickly they delivered it. Within four days, the car was up north. The driver called me up because where I live, you can't really bring in the transport vehicle. I went to the entrance where he was at, and he came with me in my car to drop me off and bring the car back to his transport place. He was very nice. He was excellent. Both times that I've used Montway, they've been great. If I need my car transported again, I’d call them again. The price was worth it. It was a fair price. I was very satisfied.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for your wonderful feedback. We are thrilled to hear about your satisfaction with our service for both of your vehicle transports. It's great to know that our team's professionalism and care made your experience seamless and pleasant. We appreciate your mention of our competitive rates and the efficient delivery you experienced. Your confidence in choosing Montway Auto Transport means a lot to us, and we're glad to have earned your trust for future transport needs. Thank you for choosing us, and we look forward to serving you again!

      Verified purchase
      Customer ServiceTechPriceStaffRates

      Reviewed Sept. 25, 2026

      I used Montway in September 2025 when I went to Hawaii to take care of my grandkids. I priced out a couple of different companies, and Montway was the least expensive. When I needed to come back to the States, I automatically used Montway again because I had no issues. On the way back, I had changed my title to drop my ex-husband's name, but I had accidentally shipped the actual title to the States. My son took a picture of it, and Montway was supportive and said they could still accept the car for transport as long as I had a picture of the actual title.

      The pickup in Arizona was fine. A contracted company came in and pulled it, like a pickup truck, and then put it on the truck with a flatbed and took the car from Arizona. When I left Hawaii, we lived on a very narrow road, so I did the drop-off myself down at the pier. It was the same place I had picked it up from when it was delivered a year ago, and that was easy. It was harder on the way out of Hawaii than on the way in, but it was still not an issue.

      The biggest benefit was that it was stress-free and easy. I didn't worry about the car at all. I dropped it off, and I knew it was in good hands. Anytime I called with questions about the title, everything was resolved. You can track your car online, and the estimated arrival times were good. They always beat the estimated time, so the car arrived before I even expected it. People should shop around for prices because they're not going to find another company that can touch Montway's pricing. If I were ever to go back, I wouldn't even look at another company. I'd just go with Montway.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your wonderful experience with Montway! We're delighted to hear that our team provided you with a stress-free and seamless transport service. It's great to know that our support with the title issue and efficient pickup process contributed to your satisfaction. Ensuring a smooth journey for your vehicle and exceeding your expectations is what we strive for. Your kind words about our pricing and service mean a lot to us, and we're thrilled to be your preferred choice for auto transport. We look forward to serving you again in the future!

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed July 28, 2026

      Our moving company gave me a price to transport my vehicle, then the guy said he would suggest me getting a price on my own from a carrier, and he gave me Montway's name. I schedule a transport, and they gave me a time frame, then it was getting close to the end of that time frame. I was going to be leaving town, and I needed to find somebody to coordinate the transport, getting it loaded. So, I called them, and they said they'd call me back. They called back an hour later and said, "We'll be there this afternoon." It would have been nice to have a little more heads-up, but I understand that's the nature of the business.

      Montway's customer service was great and the driver was wonderful. Even my daughter said he was so nice. When he got to California with the vehicle, my daughter said he was very prompt. He was there right when he said he would be, and he texted her. She said he was less than a block from her apartment, and he unloaded it and was gone in no time. I've told several people about what a great job Montway did. I also have another vehicle that I'll be transporting from Illinois to California in April, and I fully intend to use Montway again.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your detailed experience. We're pleased to hear you and your daughter received excellent service from our team and the driver. Apologies for the short notice on scheduling; we're committed to improving this aspect. We appreciate your recommendation to others and look forward to assisting with your vehicle transport from Illinois to California in April. Your trust in us means a lot!

      Verified purchase
      Price

      Reviewed Oct. 10, 2026

      My experience with Montway was beautiful. I've been working with them for some time, and we're satisfied. It's just that their cost sometimes can be on the high side. But they are more reliable compared to others. I'm trying to recover my money now that I paid a transport company that collected deposits and failed to deliver for more than two months. But Montway did it. Even if there's a change, if there's a problem with the carrier, they get another carrier. I've never had problems with them.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your experience with us. We're delighted to hear that you find Montway reliable and that we're able to assist you despite challenges with other companies. We truly appreciate your continued trust, even when costs may seem higher. Rest assured, our goal is to provide dependable service, and we're glad to have met your expectations. Should you need any assistance in the future, please feel free to reach out. Thank you for choosing Montway Auto Transport!

      Verified purchase
      PriceRates

      Reviewed Oct. 9, 2026

      Montway Auto Transport is efficient and affordable. I would recommend them. They have a good reputation. All my friends use them. I moved my vehicle a month and a half ago. They shipped my Tesla Model 3 2024, and they shipped all the way from Mountain View, California, to Pittsburgh, Pennsylvania. The final price is 1,700. Given the current high gasoline price, it is reasonable.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for your positive feedback! We're thrilled to hear that our service met your expectations and that you found the transport of your Tesla Model 3 from Mountain View to Pittsburgh efficient and affordable. It's wonderful to know that our pricing was reasonable for you, especially given the current gasoline prices. We truly appreciate your recommendation and are grateful for your trust in our services. If you or your friends need assistance with auto transport in the future, we're here to help!

      Verified purchase
      Sales & MarketingPrice

      Reviewed Oct. 9, 2026

      I used Montway last year, and it was seamless and great, so I reused them. We did an open transport for about 1,600 miles. The estimate was good. I got a repeat discount, so it ended up being a better cost than I would have expected with the rising cost of fuel.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your positive experience with us. We’re thrilled to hear you had a seamless and cost-effective transport with Montway. We’re particularly glad that our repeat discount added extra value, especially considering current fuel prices. We appreciate your continued trust in our services and look forward to assisting you with future transports!

      Verified purchase
      Customer ServiceSales & MarketingPrice

      Reviewed Oct. 9, 2026

      We used Montway more than once. It's been quite a while back when we first used them. We also used them recently, but it was a while back. I like that there was someone I could speak with through all the getting ready to move cars. If I needed to ask a question about something, I could get ahold of someone, and that's huge. They answered my questions, and I don't ever remember them trying to do a quote and then change it when I said I was gonna use them. That's pretty big when you're moving. There's a lot of that scam stuff going on. Their customer service was paramount. I don't think they were the cheapest, but they weren't the most expensive either.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your kind words and for choosing Montway multiple times for your vehicle transport needs. We're delighted to hear that our team was able to provide the reliable communication and customer service you valued throughout your experience. Ensuring transparency and avoiding unexpected charges is something we take pride in, so we're pleased to know that you felt secure with our quoting process. While we strive to offer competitive pricing, it's wonderful to hear that you found value in our service. We truly appreciate your trust in us and look forward to serving you again in the future.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 9, 2026

      I've used Montway three times. Setting up the transport has been excellent. Communication was excellent, too. I really like the prompt and consistent communication. All I received was a great service. They completed the task in a timely manner.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to your next move.

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed Oct. 8, 2026

      I liked the quickness of Montway's quote and the professionalism of the first person I spoke to about scheduling. The customer service rep I dealt with was excellent and thoughtful. I've done three shipping with Montway. All of them were very professional. The drivers were personable, efficient, took good care of my infrastructure and on time.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for sharing your positive experience with Montway Auto Transport. We're delighted to hear you found our quoting process prompt and our customer service team professional and thoughtful. It's wonderful to know that your shipping experiences have been smooth and efficient, and that our drivers met your expectations. We truly appreciate your continued trust in us and look forward to assisting you with your future transport needs.

      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Oct. 8, 2026

      I've used Montway before. The transport service happened because I had a need for a vehicle outside of the market that I'm currently in. Montway is great. They're very simple. They're right to the point. Pickup was in Sacramento and the drop-off was in Salem. They took the order, picked up in three days, and delivered it in one. So, they were ahead of schedule. I was at the drop-off, and it went fine. We had a big truck. We knew the parameters, and found out what it was before they came in.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your experience with Montway Auto Transport. We're delighted to hear that our straightforward process and prompt service exceeded your expectations. It's great to know that everything went smoothly from the Sacramento pickup to the Salem drop-off, and that we were able to deliver ahead of schedule. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

      Verified purchase
      Customer ServicePriceRates

      Reviewed Oct. 8, 2026

      I liked Montway Auto Transport's pricing and when I used them, their customer service was fine. I rate them 5 stars.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to spread the word about us.

      Verified purchase
      Staff

      Reviewed Oct. 7, 2026

      We used Montway a year ago when we moved cross-country, and then we used them again this year. The reps and drivers were good. This year, we got a car for our son, and we needed to send it to the East Coast. The car came in good condition. I would recommend Montway. They do a good job.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your experience with us. We're delighted to hear that you've chosen Montway again for your transportation needs and that everything went smoothly with both your moves. It's wonderful to know that our reps and drivers met your expectations and that the car arrived in great condition. We sincerely appreciate your recommendation and look forward to assisting you with any future transport needs.

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed Oct. 7, 2026

      I had a great experience with Montway. I've used them before in the past and their customer service was terrific. They connected me right with the driver. They were quick in their response. They were timely in the pickup and delivery. It was everything I wanted, except it was a little more expensive than I wanted to pay.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for sharing your experience with Montway. We're delighted to hear that our customer service and the seamless process met your expectations, from connecting you with the driver to timely pickup and delivery. We understand that pricing is an important factor, and we strive to offer competitive rates for our services. We truly appreciate your continued trust in us and look forward to serving you again in the future.

      Verified purchase
      Customer ServiceTechPunctuality & SpeedStaff

      Reviewed Oct. 7, 2026

      We've used Montway before, and setting the transport up was good. The booking went smoothly. That was good. There were two trips. One was when we shipped a car over to California, and then five weeks later, we shipped it back. With the shipment from Arizona to California, they gave us a window of about four days, and it took three days. Then we had a guaranteed pickup date in California, but it was kind of a disaster. In Arizona, the pickup was a two-car trailer, so it was able to get to us. But then in California, a tow truck picked up the car because they couldn't find a carrier to pick it up in time.

      We had a guaranteed pickup in California, but we couldn't get any confirmation of when the pickup was going to happen, and we had to call Montway repeatedly. Then out of the blue, they finally called. Whoever called said, "Oh, well, if you're not going to be there, we're not going to pick it up." It was really unsettling and really not very enjoyable. After they picked it up, we had a laser detector in the car, and it didn't make it back to Arizona with the car. So, we're pretty disappointed about that.

      The first time we used Montway, we bought a car in Virginia and had it shipped to Arizona. We shopped around, and I checked reputations, and Montway had a good reputation. The car arrived in great timing. The service was excellent. So, that's why we came back to Montway. But after this last experience, I'm scratching my head, wondering whether we will use them in the future or not.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your feedback. Communication is a very important part of successful auto transport and we are sorry we fell short in this department. We understand your concerns and we appreciate you taking the time to let us know about your experience. This information will be escalated to our support team so they may review their procedures and improve our services.

      Verified purchase
      Customer ServicePricePunctuality & SpeedTimeliness

      Reviewed Oct. 6, 2026

      I used Montway previously from a couple of vehicles. Someone had referred me to them, and I've used them before. This time, they moved my vehicle from Taylor, Michigan to Tennessee. It was about 700 miles. They mentioned about their open and closed transport, but I did suggest I wanted to go with the cheaper one. When I purchased the higher-end vehicle, I went with enclosed. With this other car, I didn’t.

      My experience has been great with Montway, per se, for the couple of times I have used them. This was my third time using it. This time, what I would say is they did tell me a specific day that they were going to pick up the vehicle, and they were going to call. That didn't happen. They didn't pick up the same day. So, that was a little bit of an inconvenience because I had someone at my home waiting there for the vehicle, and that never happened. So, it was really a waste of their time.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for choosing Montway for the third time and for sharing your positive experiences with us. We're delighted to know that our service has consistently met your expectations. We're sorry for the inconvenience regarding the pickup day not going as planned, and we understand how important accurate scheduling is. We appreciate your patience in this matter and are focused on improving our communication processes to ensure a more precise and seamless experience in the future. Your continued trust is important to us, and we look forward to providing you with an even smoother service next time. Safe travels!

      Verified purchase
      PriceStaffRates

      Reviewed Oct. 6, 2026

      My experience with Montway was efficient. I've used them twice this last summer and the summer before, going to two different places, one in the Midwest and one on the East Coast. The price seemed fair. The drivers were really thorough checking out the car. They communicated well once they got to their location spot. We really didn't have any issues. It was a very successful thing. I would use it again.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your experience with Montway. We're delighted to hear that you found the service efficient and thorough. It's wonderful to know that our drivers and communication met your expectations on both occasions. We appreciate your trust in us and look forward to assisting you with any future transport needs.

      Verified purchase
      Customer ServiceOnline & AppStaffFollow-Through

      Reviewed Oct. 5, 2026

      I used Montway Auto a couple of times. When I had to use the service, I did everything on the website. Everything was done electronically, which is efficient. The driver had good communication and was very helpful and on time. The vehicle was delivered as promised.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for sharing your positive experience with Montway Auto Transport. We're pleased to hear that our electronic process was convenient and that communication with our driver met your expectations. It's wonderful to know that your vehicle delivery was prompt and as promised. We look forward to serving you again in the future!

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 5, 2026

      I had to get a car from Florida to New Jersey, and vice versa. I used Montway and the experience was good, and I would give them high marks. The only thing was that sometimes the transporters or the drivers don't really speak English, which is a major problem. But at the end of the day, everything worked out okay. I had a representative there for me at pick-up and drop-off. I've used Montway many times and the language barrier at times caused a problem, but it was resolved. I would recommend Montway as a transport company.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your positive experience with Montway Auto Transport and for recommending us. We're thrilled to hear that your transport from Florida to New Jersey went smoothly and that you had support at both the pick-up and drop-off. We understand the importance of clear communication and appreciate your patience with the language barrier you experienced. It's great to know that our team could effectively resolve any issues that arose. We value your feedback and look forward to serving you again with even better service in the future. Safe travels!

      Verified purchase
      Contract & TermsPriceRates

      Reviewed Oct. 5, 2026

      My uncle bought a truck from his brother, and had it sent to California from Wisconsin. I made the arrangements for the transport and I used Montway because I used them before, and I liked the way they worked. The quote went up 500 bucks in the end, so their price was a little more expensive than others. But everything was good and I would tell others to use them.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your experience with Montway. We're glad to hear that, despite the price adjustment, you found our service to be reliable and satisfactory. We appreciate your loyalty and recommendation. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. We look forward to serving you again!

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 4, 2026

      I've been using Montway consistently for my business. I've had a couple hiccups with setting up a transport, but overall, it's been good. With the most recent one, they picked the vehicle up on the day of, and they got it to Texas fast as well. It worked out perfectly. The driver, Alex, was good. He pulled right up to the house. These are pretty wide streets. He's actually done this trip for us every year, so far. I also have the same agent who calls me and he keeps in contact with me. I always recommend Montway.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your experience with us. We're delighted to hear that you've consistently had a positive experience with Montway, and we appreciate your loyalty. It's great to know that Alex and your dedicated agent make your transportation seamless and efficient. Your recommendation means a lot to us, and we're grateful for your continued trust in our services. We look forward to assisting you with your future transportation needs.

      Verified purchase
      Customer ServiceSales & MarketingPrice

      Reviewed Oct. 4, 2026

      I collect cars, so I send my cars to go get worked on all over the United States. I've always been choosing Montway Auto Transport. They're a little more pricey than others but they're great. I always use their enclosed transport and they've offered me a little bit of discount here and there. I recently used them to transport my Nissan GTR, and for the pickup and delivery, they gave me a heads up. Their communication was pretty good.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your positive experience with Montway Auto Transport. We are delighted that our enclosed transport and communication have met your expectations, even amidst your busy and diverse car collection schedule. It’s great to know that despite being a bit more expensive, our service and the occasional discounts have added value to your transportation needs. We appreciate your continued trust in us and look forward to assisting you with your vehicle transport in the future.

      Verified purchase
      Customer ServicePrice

      Reviewed Oct. 4, 2026

      I've recommended Montway Auto Transport to a lot of people. I did a Google search a few years back, and since then, I've always stuck with them. They've been very consistent and cheaper than other places. I start online, someone calls me, and I speak to them. I get a text or call around the pickup time, drop off the car, and they let me know when they're on the other side, and I pick up the car. Very efficient communication.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your kind words and for recommending Montway Auto Transport to others. We are delighted to hear that our consistent service and competitive pricing have earned your trust over the years. Efficient communication is one of our top priorities, and we're thrilled it has made your experience seamless. We appreciate your continued support and look forward to serving you again in the future. Cheers!

      Verified purchase
      Customer ServicePriceRates

      Reviewed Oct. 3, 2026

      Montway did a very good job, and the price was reasonable. The customer service was very good. I also liked their reviews and reputation.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your positive experience with Montway. We're thrilled that you found our service and pricing satisfactory, and we appreciate your kind words about our customer service and reputation. It’s always our goal to provide reliable and exceptional service to our customers. If there’s anything more we can do for you in the future, we’re here to help!

      Verified purchase
      Staff

      Reviewed Oct. 3, 2026

      I needed to move a car from Chicago to L.A. I used Montway a couple years ago and they did a great job, so I used them again. Setting up the transport was relatively easy and the rep who assisted me was very accommodating and nice. During the pickup, the driver answered questions and did what I wanted. He was very cordial and easy to deal with. The semi pulled right up in front of my place, parked on the road, and loaded up the car. It was as seamless as it could be. I liked the simplicity of the process with Montway and ease of knowing that the vehicle would get there safely and in one piece.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for choosing Montway again and for sharing your exceptional experience! We're thrilled to hear that our team made the process seamless for you, with a straightforward setup and accommodating service. Ensuring your car's safe and timely delivery is our priority, and it's wonderful to know that our driver and entire team met your expectations. We appreciate your continued trust and look forward to assisting you with any future transport needs. Safe travels!

      Verified purchase
      Customer ServicePriceStaffRates

      Reviewed Oct. 3, 2026

      I spoke to a human being when I was setting up with Montway, which was good. It was easy. I've used them six times. I'm seasonal. I spend the summers in New Jersey, and the rest of the year in Austin, Texas. So, I send my car every year. The pricing was good at first, but this year, it was way up. It was about 25% more than last year.

      My overall experience with Montway has been moderately good, but I would not rave about them like I would when I first used them. I did refer friends to Montway three years ago. Now, not so much because of the pricing. It took nine days to get my car from New Jersey to Texas. I have a tracker in the car, so I know that it was sitting in a parking lot in Philadelphia for the first six days. I spoke to a manager. I was getting upset after a week went by. It never had taken that long. Sometimes, it's three days. Sometimes, it's four. So, I was not happy with the response, and I was not happy with the follow-up. Other than that, they did what they were supposed to. They delivered the car.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unable to guarantee any specific dates for our flex shipping options. All dates provided are estimates and are subject to change at a moment's notice due to weather, traffic, and other various factors.

      We provide complete shipping details on our website at https://www.montway.com. This information is also included in our quote and booking emails. For shippers with load restrictions, we would ask that they please inquire about our expedited service solutions.

      Resolution In Progress
      Verified purchase
      Customer Service

      Reviewed Oct. 2, 2026

      Montway was good. Their customer service was great.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your review! We appreciate your support and look forward to seeing you again in the future.

      Verified purchase

      Reviewed Oct. 2, 2026

      Montway was very good, and we're very happy with them. They gave me the guarantee date, and it was done on that day. I've only used them for auto transport, and that's all I'll probably be using them. This is the second time I've used them, and I'm happy.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your wonderful feedback. We're delighted to hear that your experience with Montway Auto Transport has been positive once again. Ensuring your transport arrives on the guaranteed date is a priority for us, and we're pleased we could meet your expectations. We appreciate your continued trust in our services and look forward to assisting you with your future auto transport needs.

      Verified purchase
      Customer ServiceTechPriceStaffCommunicationFollow-Through

      Reviewed Oct. 2, 2026

      I would highly recommend Montway Auto Transport for transport services based on my experiences. They were good to stay in contact and very professional. The two times I've used them have been good experiences. I used Montway a while back for a car transport. I recently purchased a motorcycle on the East Coast 1,000 miles away. The ones that I tried before using Montway for the motorcycle would not follow through with anything, if they would even answer their phone. And in comparison to a couple others that gave me a quote, Montway's was better. Also, they were good to keep me informed with the messages and emails. The gentlemen who came out and delivered to the house were very courteous and professional, and all was good.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for your kind recommendation and for sharing your experiences with Montway Auto Transport. We're delighted to hear that our team maintained professionalism and effective communication throughout your car and motorcycle transport processes. It's wonderful that our competitive pricing and courteous service met your expectations. We truly value your trust in us and look forward to serving you again in the future. Safe travels!

      Profile pic of the author.
      Customer ServiceRefunds & PayoutsHonesty & Transparency

      Reviewed Oct. 1, 2026

      This Company we used to ship our vehicle from Bluffton SC to Reading PA. We were told at pickup our car would arrive in two days. This was a boldface lie. We were given the run around from the company that our car was on its way. After three days it did not arrive and we could not get anyone from the company on the phone. So we were upset about our vehicle, we then notified the police departments in Bluffton and Cumru township. This was on the third day. We thought our car was stolen. Our car was on a trailer and this trailer was stopped by the state police in Lancaster PA. On the fourth day it was delivered out of the blue. That is the only conversation we had in two days, we asked the company why we had no conversations in two days. We will never use this Company again and will never recommend it to any of our friends and family. We asked for a refund and they never responded to our call just another reason to never use this Company ever.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your feedback. Communication is a very important part of successful auto transport and we are sorry we fell short in this department. We understand your concerns and we appreciate you taking the time to let us know about your experience. This information will be escalated to our support team so they may review their procedures and improve our services.

      Verified purchase
      Staff

      Reviewed Oct. 1, 2026

      I've used Montway four times now. I don't have any issues. It's very professional. It's been fine every time I've used them.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your continued trust in Montway Auto Transport. We're delighted to hear that you've consistently experienced professionalism and satisfaction with our services. Your repeated business is greatly appreciated, and we look forward to serving you again in the future.

      Verified purchase
      Customer ServicePriceStaff

      Reviewed Oct. 1, 2026

      I was relocating and had done some research. Based on it, I selected Montway. Their process was easy. For the pick-up, we met at a location at a big parking lot where it worked out very easily. The driver was wonderful, top- notch in terms of communication. I had peace of mind throughout so overall, it was a very positive experience. The cost was a little high, but it was fair. It all went well.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for sharing your experience with Montway Auto Transport! We're delighted to hear that the process was smooth and that our driver provided excellent communication. Your peace of mind and satisfaction are important to us, even though the cost was slightly higher than expected. We appreciate your business and look forward to the opportunity to assist you again in the future.

      Verified purchase
      Customer ServiceTechPriceStaffRates

      Reviewed Oct. 1, 2026

      My boys are in college and there were a lot of Facebook pages for their universities. Montway was highly recommended on both universities' Facebook information page, so I used them to transport vehicles to my boys. They were amazing. I heard horror stories about auto transport companies but I had a positive experience, especially with the drivers. We had three cars transported and the second car went with a different vendor. The driver who transported the second car was good, but the driver that we had for the first and third cars was so thorough and I had no issues giving him a tip.

      I live in Castle Rock, which is a suburb of Denver, and the cars were transported from Denver to Orange County area. In the beginning, I called Montway then subsequently, I did their online thing. Both processes had very good customer service people. They picked up the phone and had answers for me. Also, the prices I got were fair, especially this last one. It was extremely reasonable because with all the gas prices going up, it was the same price as last year. So, I would highly recommend Montway to anybody.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for sharing your wonderful experience with Montway Auto Transport. We're delighted to hear that you and your sons had a seamless vehicle transport experience. It's great to know that our drivers and customer service team made the process easy and stress-free for you. We pride ourselves on offering fair prices, even amidst fluctuating fuel costs, and we're pleased that you found our pricing reasonable. Your recommendation means a lot to us, and we're grateful for your trust and support. We look forward to serving you again in the future!

      Verified purchase
      Staff

      Reviewed Sept. 30, 2026

      I bought a vehicle and I had it shipped by Montway. I've used them for about three times in the past. Most recently, the representative at Montway was excellent, and the booking was smooth as can be. The driver was awesome. I would tell others to definitely go with Montway and nobody else.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for sharing your incredible experience with Montway Auto Transport. We're delighted to hear that our team, from booking to delivery, consistently met your expectations. We truly appreciate your loyalty in choosing us multiple times and your recommendation to others. We look forward to continuing to provide you with excellent service in the future!

      Verified purchase
      Staff

      Reviewed Sept. 30, 2026

      I used Montway's service several times across several years. The pickup and delivery were quite smooth. The only thing is they don't give you an exact date of the pickup or delivery. It's not that determined and you have to be patient. Other than that, the overall transportation was very good and all the truck drivers were very friendly.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your continued trust in Montway Auto Transport. We're delighted to hear that your pickup and delivery experiences have been consistently smooth, and that our friendly drivers contributed positively to your journeys. We appreciate your patience with the flexible scheduling and are always striving to enhance our service communication. Your feedback is invaluable, and we look forward to serving you in the future.

      Verified purchase
      PricePunctuality & SpeedStaffRatesValue

      Reviewed Sept. 30, 2026

      I've used Montway five times, and I've got another car being transported next week. So, my experience has been excellent. They've been very responsive. They're not the cheapest, but they're competitively priced. I've felt confident, and it was a good value. The online booking process was easy and fast. They took good care of my vehicles. We've had different drivers. They are subcontractors, and so they have been different. But they've all been polite, pleasant, and easy to deal with. I have referred Montway to two other people, and I will continue to use them.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your continued trust in Montway Auto Transport. We're delighted to hear about your excellent experiences with us and appreciate your kind words about the ease and efficiency of our service. Your confidence and referrals mean a lot to us, and we're glad to know that each of our drivers has been polite and accommodating. We look forward to serving you again as you transport your next vehicle.

      Profile pic of the author.
      Customer ServiceCoveragePunctuality & SpeedMaintenance

      Reviewed Sept. 29, 2026

      I shipped a brand-new car off the dealer lot last spring 2026 from Florida and shipped to Maine. I am the only person to drive the car. I took the brand new car in for service to replace the heads-up display which was blurry. I was informed the windshield was an aftermarket replacement and not a factory-installed windshield. The only time that the windshield could have been replaced was in transit by Montway. I contacted Montway, and they will not take responsibility. I was promised a call back on multiple occasions and nothing. The car took forever to get to Maine, and now I know why. DO NOT TRUST THIS COMPANY.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your feedback and we apologize for your frustration and for any inconvenience. Our claims service team has provided you with details regarding your claim via email. Damages are never an expected part of auto shipping, but they can happen. We encourage all shippers to review our help documentation and to familiarize themselves with the Bill of Lading before shipping. For further information and/or clarification, please reach out to your coordinator.

      Verified purchase
      Customer ServicePriceOnline & AppStaffRatesHonesty & Transparency

      Reviewed Sept. 29, 2026

      I bought a new car for someone else because their car broke down, and I used Montway Auto Transport to transport it. I found them online, and the person I spoke with was nice. The quote was good and matched the final price. The driver was honest. He took his pictures, answered all my questions, and came when he said he would. He checked with me and asked me to bring the car around the corner because it was better for him. Everything was efficient and within the time frame. My other family member received the car in good time, and the communication was very good. I didn't have to worry about anything since I was here. Their website wasn't working, but that was okay. I felt very confident with the service and people should go for it.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you so much for sharing your positive experience with Montway Auto Transport. We're delighted to hear that everything went smoothly for you, from the initial quote to the final delivery. It's wonderful to know that you found our team helpful and that the driver was accommodating and efficient. We appreciate your confidence in our services, and we're glad we could provide such a reliable and stress-free experience. If you ever need assistance in the future, we look forward to serving you again. Cheers!

      Verified purchase
      Sales & MarketingPriceStaff

      Reviewed Sept. 29, 2026

      I googled Montway for car transport, and I picked them based on the reviews. The reps were very helpful and knowledgeable and the quote was reasonable. I shipped two different vehicles through them and the process was pretty smooth. One vehicle got delivered sooner that I expected but the delivery for the other one was pushed back a little bit. But I was still happy. I like Montway's service, so I recommended them to a coworker. I've done business with them three times, and it would be nice if they could give me a discount next time.

      Thanks for your vote!
      Montway Auto Transport
      Response from Montway Auto Transport

      Thank you for your continued trust in Montway Auto Transport and for recommending us to your coworker. It’s fantastic to hear that our team was helpful and knowledgeable, providing you with a reasonable quote and a smooth process for both vehicle shipments. We appreciate your understanding regarding the delivery timing and are delighted that you were overall pleased with our service. Your suggestion for a discount on future transports is valued, and we’ll take this feedback into consideration to enhance our customer appreciation efforts. We look forward to serving you again—safe travels until then!

      Loading more reviews...

      Montway Auto Transport Company Information

      Social media:
      Company Name:
      Montway Auto Transport
      Company Type:
      Private
      Year Founded:
      2008
      Address:
      425 N. Martingale Road, Ste. 550
      City:
      Schaumburg
      State/Province:
      IL
      Postal Code:
      60173
      Country:
      United States
      Website:
      www.montway.com

      Media

      VIDEOS & IMAGES