Navi Auto Transport Reviews

The process didn’t feel smooth in a polished way, but it also didn’t feel careless. There were moments where I wished I had more clarity about what stage things were in, mostly because waiting without context makes me uncomfortable. Still, nothing escalated into a real issue. The car arrived safely and sooner than expected. Looking back, most of the tension I felt came from my own expectations, not from anything that actually went wrong.

I went with Navi when we needed to move three vehicles from Sauna Beach to Santa Barbara. Navi Auto Transport had the best ratings I found online, so I chose them without researching other companies.

I needed to get my daughter's car from Illinois to Colorado without facing the harsh winter drive and after comparing options, Navi offered a price that was significantly more affordable. It was about $100 less than others. Everything was good with customer service and Navi did a good job. I'd recommend giving it a try.

I needed to ship a car across the country and Navi Auto Transport had competitive pricing. Initially, there was some uncertainty as there were multiple intermediaries involved. However, once I connected with the driver, the process became straightforward.

I did a search online, and Navi Auto Transport had good ratings, but unfortunately, my experience was quite disappointing. They got in touch with me the day before. I live up in Hopewell Junction and drove down to The Bronx. It's about an hour ride. I met the guy and he hooked the cars up. There was only one flatbed truck for two cars, which resulted in one car being towed improperly. This led to a tire blowout and damage to the rim of my car. The guy was also late 'cause the car had a blowout.

I was impressed by the reviews, which sounded promising, when I found Navi on the internet. Setting up the transport was mostly straightforward. The only minor hiccup involved the payment process. I initially thought both parts of the payment would be charged to my credit card at once, but it turned out that only the first part was, and I had expected the second to follow the same way. This might have been a misunderstanding on my part.

I found Navi Auto Transport online and they had high consumer ratings and competitive pricing. The setup process was smooth, although I didn't have much interaction with the transport organizer. The pick-up was arranged from Texas to Michigan, scheduled over four days, and the vehicle arrived in good condition. Overall, my experience was satisfactory.

I needed to move a car and after starting with a company I was unhappy with, I decided to use Navi Auto Transport. My decision was largely influenced by my positive interaction with their intake person who seemed legitimate, unlike others I encountered. For the pickup, I met the transport in a public parking lot to make it easier for them. The driver was excellent in professionalism and knowledge. The quote provided was completely accurate, and upon delivery, the vehicle's condition was as expected. The entire operation was smooth and communication was effective, leaving me very satisfied with their service.

I used Navi Auto Transport to move a GMC Envoy from Florida to Michigan, covering about 700 miles. Unfortunately, my experience was far from satisfactory. Despite choosing Navi based on their promises to meet my needs, the service fell short.

Do not use this carrier. They say they guarantee prices, have you sign a contract and then switch the price on the last day. I had to call multiple times and finally received a call back with a completely different, much higher quote despite have a signed contract.

Do not use this company, they employee switch and bait tactics. You’ll waste hours on hold and they do not deliver what they promise. They quoted me $750 and then tried to charge me $1,200 at the last second. Buyer beware.

I had a terrible experience with this auto transport broker. I signed a contract with a confirmed pickup date, and they completely missed it with no honest communication. They kept giving false updates about the driver and the truck, and I had to chase them just to get basic information. When I finally reached a supervisor named Ron, he was rude and discourteous instead of helping. This company wasted my time, broke their commitment, and treated me poorly. Stay away—never use this company.

I just had a horrible experience with Navi Auto Transport! I'm not sure how they have such high reviews when they couldn't uphold their original price and time frame for shipping. They are highly unprofessional! First, they said, we'll assign a carrier within 3 business days. Did not happen. Then, my original price went up by $300 because "shippers set their own price." So I canceled my order and now back to square 1 with shipping my car. DO NOT BOOK WITH NAVI!

Never transported a car before. Possibly the worst customer experience ever. Company was a total nightmare put my order in 3 weeks in advance. Never got a carrier for my car. Also told don’t worry then as date got closer. I was told it’s the holiday Season and drivers don’t want to work. The lies kept going on and on. Finally the day before I need to transport my car I called Nexus and the had a truck for me on the same day, I paid a little more but I got service. After I cancelled Navi they called me back that they found I carrier. What a joke. They also have no one in their service center that can speak basic English.

I’ve learned to judge companies by how they handle small details. Navi Auto handled those well. The driver confirmed information, inspected carefully, and sent updates without being prompted. There were no surprises and no excuses. Delivery came early and the car arrived exactly as it left. Quiet professionalism like that builds trust.

"The experience wasn’t perfect, but it was honest. Pickup was delayed slightly and that caused some stress, but the driver communicated clearly and didn’t disappear. Once the car was loaded, everything went smoothly. Delivery was early and the car arrived in good shape. Four stars for transparency and effort.

Pickup timing could have been tighter, but the driver handled the situation professionally. He apologized, explained the delay clearly, and didn’t rush the inspection. Communication during the trip was steady and delivery arrived earlier than expected. Four stars because timing matters, but the care and follow-through were solid.

The scheduling process was a bit unclear at first and I had to rearrange my day for pickup. Once the driver arrived, though, the experience improved significantly. He was professional, careful, and communicative throughout the journey. Delivery came early and without damage. Four stars because of the early confusion, but the transport itself was handled well.

This was my first time using a transport company and I expected confusion. Instead, the driver walked me through the entire process slowly and clearly. He took photos, explained what to expect during transit, and followed through with updates. Delivery happened sooner than scheduled and the car looked untouched. The experience felt organized and human, not rushed or careless.

I scheduled Navi Auto at a time when my life felt disorganized and rushed. What stood out immediately was how calm the driver was. He didn’t rush the inspection or brush off questions. He explained how the car would be secured and gave realistic timing instead of promises. During the trip, I received updates without asking. When my car arrived earlier than planned and without any issues, it felt like a rare moment of reliability during a stressful period.

This was my first time shipping a vehicle long distance, and I went in with low expectations after reading horror stories online. Navi Auto surprised me. The driver treated my car with care, documented everything clearly, and sent updates along the way. I especially appreciated the small courtesy of calling before drop-off so I could plan my day. The car arrived clean, untouched, and earlier than expected.

I shipped my mom’s car after she moved closer to family, and I needed a company I could trust. The driver from Navi Auto took the time to answer my questions and didn’t make me feel rushed. He checked the car thoroughly and sent updates during transit. When the car arrived safely and ahead of schedule, I felt relieved knowing it had been handled responsibly.

Navi Auto did a solid job overall. Scheduling was a little confusing at the beginning, and I had to adjust my plans slightly for pickup. That said, once the driver arrived, the process was professional and smooth. Communication during transport was consistent, and the car arrived earlier than promised. Four stars because of the initial scheduling hiccup, but the delivery itself was well done.

My son's vehicle was in an accident and needed a replacement, so I decided to send him one of ours. My wife researched various options and found that Navi was highly rated. The entire process was smooth and efficient.

My experience with Navi was excellent. They were timely, offered a good price, and the driver was outstanding on both ends of the transport. I even recommended them to my son-in-law, who used their services to move a car from Las Vegas to South Carolina after finishing his military tour. Overall, I am very satisfied with their service and would recommend them to others.

What set Navi apart was their proactive communication; they consistently checked in with me from the initial inquiry, which was about a month and a half before the move, to ensure everything was on track.

I bought a car out of state. I Signed a contract for delivery with Navi. The next week was filled with 2 no shows on their part, (the dealer even stayed late for nothing) they call and tell me they are raising the price 50%!!. I want to know why, so they say it's my location. WHICH THEY KNEW AT THE START! I declined and they canceled the contract. I contacted the AG for bait and switch practices.

I liked Navi Auto Transport's pricing. I needed to have a car shipped from California to Tennessee, which I purchased through a family member. Navi Auto Transport was one of the companies that came up during my search. The interaction with their representatives was straightforward, though not particularly warm. The staff was knowledgeable and provided all necessary information promptly, which left me satisfied overall, despite the lack of a welcoming tone.

The setup process at Navi was smooth and the pricing was transparent, aligning well with other quotes I found online. The pickup went smoothly. However, the delivery was a bit confusing since the driver was from a third-party company and provided little notice. Despite the initial confusion and the challenge of arranging payment on such short notice, the overall delivery process was straightforward. Having Zelle as a payment option was convenient. Despite these minor hiccups, the service was satisfactory, and I would recommend Navi Auto Transport.

Navi Auto gave me one of the most transparent buying experiences I have ever had. They explained the entire inspection process and brought attention to tiny details that I would have missed. Their updates helped me stay informed without stress. When the vehicle landed it was exactly what they had shown and promised. I have been driving it daily without any issue and I can confidently say they know their work very well.