Navi Auto Transport Reviews

The communication with Navi Transport and the cost of transporting my car from Greenwood, Indiana to St. Petersburg, Florida were good. I would use them again.

I reached out to Navi to have my car shipped from Georgia to California. They were at the top of the list of my Google search. It was an easy process. I made a deposit of a portion of the amount of the cost before securing my spot on the truck. When the driver came to the house where I was staying at with my car, I paid the rest of it and it was super easy.

Navi had the best quote for me. Their price was much better, and the pickup time as well. I was able to negotiate the price with them, a little bit. I reached out to them, and filled out the form. They contacted me, and then they came in. The transport was from Florida to Ohio. They did it in a couple of days, which was a reasonable time. The guy who delivered my car was cool too.

I think this company is a scam operation. They failed to pick up my car, they didn't notify me and when I contacted them, they said they couldn't transport my car for the price they quoted me. How is this not a scam? If I could give them a review in the negative number, I would. Do not use these people. I don't think this even exists as a car transport company.

I recently had a very disappointing experience with Navi Auto Transport Services. I booked with them weeks in advance to ensure peace of mind that my vehicle would be transported from New York to Florida on schedule. Unfortunately, that was far from the case. Despite my early booking, the company repeatedly delayed the process, offering the same excuse that they were still “searching for a carrier.” You would expect that with proper planning, a carrier would have been secured for the agreed-upon time frame, but that never happened.

I was nervous about shipping my sedan, but Navi Auto made the whole experience smooth. They explained every step clearly before pick up and kept me updated along the way. The driver was professional, friendly, and handled my car with real care. When it arrived, everything was exactly as promised. No damage, no hidden fees, just a stress-free delivery. I’d gladly recommend them to anyone shipping their car for the first time.

Communication was constant from dispatch to delivery, which really helped ease my mind. The team gave clear updates about timing, and the driver was polite and professional when dropping off my SUV. Everything went exactly as quoted — no surprise costs or last-minute changes. The process felt smooth and stress-free from beginning to end, and I’d gladly choose Navi Auto again for another long-distance transport.

I had a small dent issue after delivery, but Navi Auto handled the claim quickly and professionally. They didn’t try to shift blame or ignore the problem instead, they took responsibility and got it resolved without hassle. That kind of accountability makes me trust them more than most transport companies I’ve dealt with before. It’s rare to find a team that actually stands behind their service like that.

I wanted to move my car from Indiana to Florida. The quote from Navi Auto Transport was good and a little cheaper than the other places I checked. The driver picked up my car with a trailer that was for two cars and dropped it off at a friend’s house. It was very convenient. I’d use them again.

NEVER CHOOSE NAVI, WORSE EXPERIENCE EVER!!! They got the model of my vehicle incorrect and when the carrier came to pick it up, the vehicle would not fit and to reschedule a new carrier would be a $200 dollar upcharge. I wanted to cancel the order and they said ok. Then the billing team called and said it would be $140 to cancel after they could not find me a cheaper carrier. It was total mess. I chose a different carrier, MONTWAY that allowed me to negotiate the price and picked my car up the same day. I wish I had chosen them first.

I was honestly nervous about shipping my car because I’ve heard stories of hidden charges, delays, or even missing items. Navi Auto completely changed that expectation for me. From the beginning, their quote was clear and accurate—what they promised upfront was exactly what I paid in the end, with no surprises. The process itself was simple and smooth, and to my relief, even the few personal items I left inside the car arrived safely and untouched. I’d gladly use them again.

We were in a bit of a pickle right now. We moved three trucks from North Dakota to South Dakota, which went fine. Then those three trucks replaced three that had to move from South Dakota to Colorado. Everything went smoothly. After we moved the trucks back to the dealership, we got an email saying there was $5,000 in the damage to the two trucks, it looked like it was hail damage to the hood. But, the driver of the transport and our people did take pictures when they were loaded up in South Dakota, he walked around and there was no damage.

Navi is a very credible company. Their service was great, and the cost was very reasonable. When I asked to have a car transported, I didn’t expect it to be picked up the next day, so the speed of the response was remarkable. There did seem to be some disorganization regarding who was responsible for following up with me, as I got contacted by two or three different people who didn’t seem to be aware that I had already signed up with someone there.

STAY FAR AWAY FROM NAVI. Dishonest, rude, agents. That's when you can get someone on the phone. Poor business practices, does not refund deposits even at company's fault. Zero stars for me if possible.

There was a minor scratch on the bumper after transport, but Navi immediately took responsibility and covered the repair cost without hesitation. Their professionalism and accountability really impressed me.

They are one of the worst transport companies I have ever experienced. I should many cars a year. They have no communication with their customers, break promises, break contracts and take your money. Definitely do not recommend this company.

The service was very, very great. Everything was excellent.

I did a cross country transport and it was all smooth, nice, and easy. Navi had a summer sale, so it was a good price. There was a $10 difference. It was a super easy pick-up. I had other people dealing with it too, and Navi was great communicating with them. They were really good. But the only thing that was kind of frustrating was they kept getting calls after I submitted the quote and I went with them.

I was really reluctant to ship the car. But every step of the way, the driver communicated with me. He was super customer service. Any time I texted, he got right back with me. I really liked him. He was so wonderful. Everything was fine. My Mercedes was delivered in perfect condition. The service was super. I was extremely happy.

Setting up the transport with Navi went very well and the driver kept me abreast of when he was gonna come. They delivered the car, the car was in good shape, and they did what they were supposed to. It was smooth. I was very happy and I would use Navi again.

I had another shipping company called Elite and they did not respond, and Navi Auto Transport did, which was why I went with them. I was satisfied with the quote and the delivery. It was a great experience.

I bought a 1929 Model A Ford from a guy in Fort Mohave, and he suggested calling Navi because he had used them before. Customer service was perfect when I called them. The driver was terrific and the vehicle that they used was perfect for what I needed.

I shipped my sedan from New Jersey to Texas with Navi Auto. The process was straightforward and the price matched the quote, which was reassuring. The driver was polite and called me an hour before arrival, so I had time to prepare. The only hiccup was that delivery came a day later than the estimate, which made me a bit anxious. Still, the car arrived in great shape and nothing inside was touched. Overall, a reliable service, just not perfect timing.

I do not, nor would I ever recommend Navi Auto Transport! They quote you a low price just to get a deposit from you, then the price increases or they can't find a shipper to ship for the price they quoted, after that they'll cancel the "contract" and not refund your deposit! My contract was cancelled July 7th and I still haven't received my $250.00 deposit refund. It's excuse after excuse as to why they haven't sent it! They're not affiliated with BBB, even though they say they are. On the BBB site, their rating is an F because of their false claim of being part of the BBB. Please understand that Navi Auto Transport is a broker, they don't have in house shippers. This company absolutely confirms that the cheapest is never the best! Avoid this company and all of the lies and games they play!

Smooth from start to finish. Booking was easy, the price stayed the same, and my car arrived earlier than expected. There were no hidden charges, surprise fees, or last-minute adjustments. That kind of honesty in pricing is rare these days, and I truly appreciated it.

You will be quoted a price by Navi and a date for your pickup. The price will increase after the date has passed For your pickup. It's hard to reach anyone here. Then, they demand everything in cash upon pick up. I would not recommend them at all. They promised us one date weeks later The car is picked up and the price is increased. They are not a carrier. They are a company just trying to find a carrier. You are better off finding a carrier on your own. You've been warned.

Completely unreliable. They don’t communicate, they don’t follow up, and they don’t take responsibility when things go wrong. I cannot recommend them to anyone who values professionalism and reliability.

Terrible customer service. Not only did they fail to provide updates, but they also treated me like an inconvenience when I tried to ask for them. The lack of communication is shocking, and it makes working with them impossible.

This is by far the worst company I’ve dealt with. They failed at the simplest thing: keeping me informed. Calls went unanswered, emails ignored, and I was left feeling completely abandoned. Definitely not recommended!

My car was picked up on 9/01/25, it is 9/15/25 and it still hasn’t been delivered to its destination, is my car stolen? We called Navi for a quote and they quoted us the lowest so we went with them, what they don’t tell you is, that the driver/carrier can change that quote amount, they will ask for more. We ended up paying an extra $200+ from what they quoted us. Then the carrier they use, AUTO Transport LLC has horrible communication skills, we never got a call from the dispatcher/carrier once it was assigned a driver to talk about pick up times, we had to keep calling Navi for updates, which they take a long time to answer and can’t tell you the exact location of your car.

Navi Auto Transport made the whole process easy. From booking to delivery, everything was smooth and transparent. My car arrived in perfect condition, and the price I was quoted was exactly what I paid.

I never leave reviews but after my experience with transporting my 2 vehicles I had to leave this review: Navi is by the most cost friendly company and there is no switch and bait with this company! I had that happen prior to me coming to Navi. There was no BS involved. Everything was straight forward and we had access to the driver at anytime to see where he was. The driver was very kind and professional. I will use this company moving forward and highly recommend it.

The initial sales person was very persistent. When I signed up, the person was courteous and everything sounded great. After I signed up, everything changed. My pickup date came and went. Then I would receive a daily email stating Navi is busy looking for a driver - didn't help my schedule. Four days later I get an email with subject saying: URGENT!!! Call back needed - Car shipping option. "Dear **, We have an important option available for shipping your vehicle and need to discuss the details with you to secure a spot on the truck. Please call us back at your earliest convenience at (302) 217-3946 . It is crucial that we reach you promptly to go over the specifics of your order ID **." I called around 6:30 am pacific time and was told for an additional $100, my car would be picked up today 9/7/25. I gave in and agreed to pay. Now it is 3:33 pm and no call from anyone to schedule my car pickup today. Very disappointing.

I thought that Navi having a good review on Forbes would be enough to select a good transport company, boy was I wrong. Once you get into the system, everything is AI run. It is impossible to get something changed. Pick up dates can change, as mine did, but there was no way to let Navi know, as I just kept going round-and-round with AI. Email, phone calls, it was a constant loop to nowhere. When I finally received a call from a real person, I was told that they found a driver, however it would cost $150 more that we agreed to. This is a CONSTANT deception within the transport company, I've since found. I resisted paying any more that I had signed in the agreement. Surprisingly, the driver completed my delivery for the contract price.

STAY AWAY! I contracted with them and they advertised full coverage and guaranteed their carriers were vetted. The carried damaged my car and did not have insurance (the certificated provided by Navi was false). Navi refuses to pay for the damages and will not help with contacted their carrier. OUTRAGEOUS. DO NOT USE THEM!!!!!

I needed my truck transported from California, and I didn't have time to drive out. I looked at about three companies, but Navi Auto Transport had good ratings and came down and matched the cheapest price I got. There was a broken bracket on the back of the suspension underneath my truck when they dropped it off. But I fixed it myself.

My service experience with Navi was great. I was impressed that they were on time, professional, reliable, and got everything done smoothly. The quote was fair compared to all the others that I priced. It was a good price point.

I had a show car in Indiana and I needed to get it up to the Detroit area. I called a couple of companies and they were pushy. But, Navi was not. I got the warm fuzzy feeling as opposed to the other companies and it felt like the thing to do. Also, their pricing was competitive and I was very satisfied with it.

I got the best quotes from Navi, I checked their ratings, so I went with them and it went smoothly. I wish the communication would have been a little clearer. The driver was delayed in Illinois for a day, and he was good about communicating that to me, so I liked that, but I would have liked communication in the front end as well. Other than that, it was a great experience.

I used Navi to transport my car from Denver to New Jersey after traveling to Colorado and needing to get back home.

I used Navi Auto Transport after buying a car in Washington State and needing it delivered to Illinois. I looked at about three companies and chose Navi because they had the best price for an enclosed carrier.

I would give zero stars if I could. Navi Auto Transport was the worst experience I’ve ever had with a shipping company. They constantly changed the pickup dates and even raised the price after we had already agreed on a quote. After weeks of excuses and wasted time, they never even showed up to transport my vehicle. In the end, I had to go through Montway to finally get the job done quickly and professionally. Do yourself a favor and avoid Navi Auto Transport—completely unreliable and dishonest.

I wanted my car transported from California to Upstate New York. I was given a date to be picked up and that was several days after the phone call. The car was not picked up. I waited another week and receiving several emails saying working on it. Still car was not picked up. My daughter needed her car for college. It was easy to reach sales but customer service was hard to reach for cancelation. My experience was disappointing. Others may be different. I just know the car never was picked up.

Absolutely terrible experience. They quoted roughly $900 online to ship a truck. Then when you go to book, they asked if there were modifications, and raised the price to about $1100. They say the truck will be picked up in 1-3 days. The truck took over a week to pick up. There is no communication during the process and the only answers you get are when you call them yourself. At a week in, I called and they said they had a carrier but needed pictures of the truck from me to confirm it would work. I sent pictures, and the truck wasn't ever picked up.

Navi Auto Transport gave me the lowest quote out of their multiple competitors I went to. I signed the contract. I needed it. But then they jacked up the price higher than the other quotes I got. So, I would never recommend them.

We’ve used Navi three times now. This time, we transported a car from Illinois to California for my daughter going to college. The overall cost has been pretty good. Everybody’s been responsive, followed through, and done everything that they said they would do. They’ve been excellent to work with.

Navi was rated number on a review site, so I used them. I spoke with the dispatcher a few times, and text messages as well. Everything was perfect. The quote and what I paid were exactly the same amount.

Navi was highly recommended in the reviews. It was good and communication is fine. They came and picked up the car, and they actually delivered it to the destination The only hiccup was the delivery. I spoke with the person that I signed up with. I was told that the delivery would be 24 hours after pick-up, but it was actually 72 hours after.

The service was overall okay. The problem I had with the Navi driver was the timing, so we had an issue. He wanted to come early, and I said yes, but I texted him that I was going to watch a movie. He called five times in a row while I was in the movies, and my phone lit up over and over, and that was hard to deal with. He was supposed to get there on the 20th, and he wound up coming on the 19th at 9:30 PM and the person who was supposed to accept the car wasn’t even in town yet. And I couldn't tell if they dropped it off at the right place because it was so dark, and it turned out they dropped it off at the wrong house. Good thing it was only two doors off.

We used Navi when we had to transport a vehicle from the East Coast to the West Coast. It was an open transport and it went fine. They contacted my daughter when it was close so she could meet them.

I needed to ship a car to Ann Arbor, Michigan. Navi had the lowest price by about 20% among the three companies I looked at online, which was significant. I started by chatting with a woman online and gave her some information. She sent me a link, and I went and filled in the information on the car and my credit card information. She immediately thanked me as she was waiting in the chat the whole time. The whole process took about 15 minutes.

We had Navi Auto transport because they offered a more reasonable quote compared to other companies. The communication was incredible. They were so communicative right off the bat. The timeline was great. I didn’t expect it to all happen so quickly, and it did. They were good to their word too. So when they said, we’ll deliver on this date, it was done and over with and we paid them.

I booked to have my car shipped at least a month ago with a 4-day pick-up period, currently are out of that pick-up window and have yet to get my car picked up and have had to rearrange entire plans to ensure that someone will be there to pick up the car outside of the given dates. The staff is friendly but have no concrete answers to any of my questions or concerns regarding the pick up and even stated it could take up to an additional 3 days but they aren’t sure.

This original delivery date was not going to work. When I threatened to cancel the order, suddenly they could accommodate my request. I even talked to the driver and the company and the driver committed to the date. In retrospect they had no intention of following through. Once they have your vehicle, you're at their mercy. They just did what they want and created a huge problem for us. They lie. Use another company. Seriously - use someone else.

Navi Auto Transport showed as number two when I looked online. It was good and affordable so I chose them. The transport was from Asheboro, North Carolina to Panama City, Florida and we had good communication. The overall cost was very affordable, and it was less stress with what it would have cost me to go do it. I figured it was a good deal. They were quick and efficient.

I would not recommend this company to my worst enemy. They don't communicate with the driver, they give one price and the driver comes up with another. The company they choose are unprofessional when asked about an update on the vehicle, the driver got frustrated and hung up on my wife when we was told 5-7 days and day 9 no vehicle of course there would be some concern. Then when I called he was very short, then text me couple days later saying make sure his money is in cash or zelle, the audacity when it took forever to get him on the phone. I would say make sure the amount you agreed on is on paper before signing but we did and the driver said we had over 500lbs of items in vehicle when I know for certain it didn't come close to 100.

Worst service I’ve ever experienced. This company quoted us one price, told us it was locked in, and had us sign a contract. They said the vehicle would be picked up on a Monday. Then they called and pushed it to Wednesday. Then they said they couldn’t honor the original price and demanded $400 more for a Friday pickup. As soon as we paid, they promised it would be booked immediately.

I have been using Navi auto transport many times, they have shipped many vehicles from US to EU but this time the sales rep. helped me to ship Ford F150 from Los Angeles to Europe. The communication was great and they offer 24/7 tracking and the price was locked as always. I will keep using Navi!

I expect FAR better than what I've experienced so far. I booked with them days ago, they guarantee a truck within 3 business days and although this is business days 2 I've been getting emails since Sunday letting me know they are working on booking a truck. Today they call and let me know they have a truck, HOWEVER it is double what they quoted me! I've had experience with a scam company who tried to pull the same stunt... sadly Navi isn't shaping up to be any better. Hopefully they can get their act together, get me a truck with the quote they offered, and get it done by tomorrow.

I just canceled my order. Yes, they were about $300 cheaper than Alaskan Car Transport, and initially, they seemed very transparent. However, after placing my order, I received over 18 calls—many of them pressuring me for upfront payment. My decision to cancel was based on this. The original contract stated that I’d pay a partial amount by card at dispatch, with the remaining balance due to the driver upon delivery in cash or certified funds. When they started pushing for full upfront payment, it completely eroded my trust. I would not recommend using this company. They call constantly, and every time you speak with someone different. They're overly aggressive in trying to secure your business, and I feel they are not trustworthy—especially since they didn’t uphold the terms of the contract.

My truck was supposed to be picked up between Saturday 7/19/25 to Monday 07/21/25 of last week as I was told when I initially booked with this company. On Tuesday 07/22, I get a phone call from a representative telling me that my truck had to be jumpstarted and could not be picked up. Nobody ever came to my house and the carrier LIED about my truck needing to be jumpstarted. Then the story comes back that they mistakenly said it was my truck when it was someone else’s. That there was a “similar” truck to mine in the area. Which is a lie because nobody in my neighborhood has a truck like mine. Then the excuse was that the carriers truck broke down and needed to go to the shop. Then the representative told me that the carrier would call me Tuesday night for a Wednesday morning pick up. Nobody ever called me.

Navi Auto was awesome, even though I didn't end up shipping my car for personal reasons. While my order was still active, all the agents were super professional, and if I ever ship my car again, I'm totally using them.

We had to relocate from the west coast to the east coast, and after researching, I considered a couple of companies before deciding on Navi. Setting up the transport with them was relatively straightforward.

Setting up my transport was straightforward; the customer service was easy, quick, and efficient. The driver who handled my vehicle pick-up and delivery was punctual and smooth in handling the process. I’m satisfied with their service and would definitely recommend them based on my positive experience.

I hoped the shipping process with Navi could be quicker, and while it took about a week to arrange someone for pick-up, the delivery itself happened on the same day. This aspect was impressive.

Driver they brokered for was good & no problem with the transport itself, but Navi themselves were not. Typical bait and switch with a decent quote & agreed upon price and they say we’ll have somebody lined up for you in one to three days. No word from them until I call them 7 days later. Then they say it’s gonna be $350 more than they quoted me or they will cancel the entire transport. The guy that called me had the nerve to say “I’m sorry, sir but honestly, your quote was not realistic“. So I asked him “then why did you give me that unrealistic quote? Was it just to screw me later by Jacking up the price” and he just said, "Well it’s either that or we cancel it."

We agreed upon $1,039 to ship my Tesla Model 3. The time came for me to ship my car and they said the price would be $1,250. ~20% more than what was agreed upon. It looks like they post vehicles to be transported and vehicle transporters bid on the jobs. They are middlemen making as much as they can. During my move this has added extra stress! Good luck.

A 4 star review means they got the job done for a good price. There were times they were helpful and times they were not. A 5 star would mean they made it easy and pleasant for me at every turn. That was not the case. They gave a price for my trip and said it was all inclusive--their fee plus the driver fee. Great. The next day they call & say they have a driver "but he has a small truck so he wants more. It will be $700". I told them I don't need to rush this and don't want to pay more. Next day, similar play--found driver, wants more $$. NO!! Then my credit card is charged $129. I call. Why was it charged? "Oh, the driver said he will do it for the price you agreed"

I wanted to make sure I was going with a professional company, and Navi actually had a website unlike some of the other places, so they seemed professional, and they communicated well. When I called them, they were responsive, and everything they told me was gonna happen happened, from the guy that contacted me to set up the time to pick up the car to where we were gonna meet. Both pick-up and delivery went well, and the price didn't change, so there were no surprises, which was important to me.

Not recommended. We locked in a price to move our vehicle from California to Indiana, but they changed it the day before the scheduled pickup. Refusing service if we do not agree to the new cost. We had no alternatives but to use them since we had no time to look for other carriers.

We chose Navi Auto Transport to ship our car from Oregon to Connecticut. We based our decision on previous reviews and competitive pricing. Unfortunately upon booking we were told that we had to pay an extra $300 to have the car picked up on a specific day (rather than a window). On the day of pick-up we were told the driver would arrive between 8-4 and give us notice of arrival time. At 4 o’clock on the schedule day of pick-up and still not hearing anything I contacted Navi who gave me the contact information for the shipping company who then gave me the drivers number. The driver said he would be arriving around 8pm. At this point I felt we shouldn’t have been charged the extra $300 - given that the criteria was not met. As a result of the timing we were forced to hide the key to the vehicle and let the driver know where it was.

I researched Navi well prior to contacting them. Forbes listed them as the #2 vehicle transport company. Navi responded quickly and offered a great quote, so I proceeded with the order. Two weeks later, they still hadn’t assigned a driver. When they did, I received a new quote that was more than double what they gave me in the order! I was so disappointed. I lost two weeks in the process. Cancelled my order and went with a carrier who gave a reliable quote and pickup timeframe.

There were some problems with communication on when they were gonna pick up the vehicle. I had to call to find out when. In most cases, I was told they will be there in six hours. But they should have called me the day before if they were organized, but they weren’t. They wanted us to take a delivery at 10 o’clock at night in a full rain. I had to explain to the driver that I want to inspect my car and I can’t do that in the rain.

Navi offered a discount for a certain time at night when I was looking. It was $50 cheaper for all shipping. That gimmick got me. So I talked to Jason and he seemed to have his head on the shoulders and his feet on the ground.

We had a fabulous experience with Navi. We called many different transporter companies and based on the reviews, Navi was the best one for us. We had to transport a very old 1945 car. It's a family heirloom. And my husband's dad passed away, so he wanted the car. It’s like a tank and it needs work. It's over 5,000 pounds.

I bought a Dodge Ram out of state from a dealer and needed it transported down to Florida, so I reached out to Navi Auto Transport. I told them what I was trying to do, and they just accommodated me. They picked it up from the dealer and brought it right to me.

Awful experience. Contracted with Navi to get our car shipped from TX to CA. Was rescheduled four times- with no communication from Navi. We had to call every day, multiple times a day to check statuses. Finally we just asked for the drivers direct contact info and spoke with them directly. Still have not received my car- it has been 9 days. Highly highly DO NOT recommend.

Our car arrived safely, but there were problems both with pick-up and delivery. We paid for "door-to-door" transport, and it didn't even arrive to the same city, let alone to our "door". For pick-up we were told 12:00. Finally, at 3:00 I heard that it would be "about an hour". With no updates, despite my phone messages and texts, at 6:30 they finally arrived a few blocks from our home. By then, I had to leave a restaurant with friends and get the car to them. They need better communication day of pickup.

We flew back and forth to Florida, and our car was transported by Navi. The driver was nice, and we didn’t have any problems. There was a bit of damage to the car, and it could’ve happened when he was loading it on the trailer, but we were happy with the service.

Navi Auto Transport offers a very reasonable price in comparison with other auto transport companies. Their customer service is also good, and we had excellent communication through the entire process. We had no issues whatsoever.

My son in the military needed his truck. After comparing prices on Google and reading reviews, I decided on Navi Auto Transport. But after I did the search, my phone blew up. They texted, called, and emailed me, which was very annoying because I wasn't even ready to do the deal yet. I didn’t know the orders from the military, and we didn’t have a date yet, just that it was two months out. I told them that, and it just continued. That was the only irritating thing with them because I don’t like to be bothered.

I chose Navi Auto Transport because of its affordable price. I compared all the cargo shipping, and Navi was much cheaper, and the customer service was okay

Navi was persistent in making sure I got taken care of, they communicated well, and the price was more than fair. I did it about two years ago when it was about a couple hundred dollars more, so I was happy.

I went with Navi because they had good reviews and the price was comparable to the other ones I checked out. Customer support was good except a lot of them couldn't speak English. I was a little disappointed with pick-up and delivery. I thought I was paying for door-to-door delivery, but my parents who are getting up in age were asked to drive the vehicle 30 minutes to a Walmart, and then I was asked at 10 o'clock at night to drive about 40 minutes to a gas station, and that’s no bueno. So, what they advertise is not what happens.

I used Navi to transport my brother-in-law's motorcycle from North Carolina to New York because he retired and is too old to ride it. Everything was perfect and there are no issues at all. The bike arrived in perfect shape. The transport was completed within 48 hours, and the driver was great. I was quoted around $800, and that didn’t change—it was the same as the final cost. Customer service was also excellent. They returned my calls when I left them a message. I would recommend Navi Auto Transport and I'd reuse them again.

I'm a regular customer of Navi and I will recommend it. The service is very nice and everything is going fine. The response time was very quick. I was very happy.

I had a Volkswagen transported with Navi Auto Transport. I did a web search for the best auto transport and Navi was among the top 10. A fellow called in to set up the transport. He was a little hard to understand sometimes. He didn't speak English and had a little translating machine in his pocket. However, he was very thorough. He was active and gave me what I wanted to hear. He seemed honest and organized, too. Their driver was very clever in finding a place to pick up the car and drop it off. He called ahead of time as he was supposed to. Financial conditions were clear as well so it all went smoothly. I'd recommend them.

I booked a month ahead of my move and booked with a guaranteed pickup date. I called 3 times leading up to the pickup date and was assured all arrangements were moving forward smoothly. Day of pickup I called and they informed me that a carrier was never booked and they were still trying to figure it out, and asked if I could call back in 2 hours. I called back at the time they specified and they gave me the same lies. Since I had to vacate the house I was selling that evening I was forced to rent a U-Haul and deal with it myself. In short, they lied to me for a month and never made arrangements to move my car.

I needed to transfer my car from Florida to New York, and I looked at three transport companies. The others were at least $50 to $100 more. Navi Auto Transport was good, and everything was fine in setting up everything. The quote was excellent and it ended up being the final cost.

The driver, Davit, of Navi transport was sensational and very professional. I got a chance to to know him briefly when he took 2 SUVs across country for me. I watched him hook up and disconnect both vehicles going and coming each direction across the country. Davit was very careful in how he handled the vehicles and the vehicles arrived at their destination without a blemish or scratch. I would be privileged to recommend Navi transport services to anyone who wants the best treatment for their transport needs.

Had a very disappointing experience with Navi. They offered me fixed all-inclusive price to transport my vehicle from WA to NH and pickup window within 1-3 days. They did not show up and I was calling them on day 6 to ask what is going on, as I had followed the schedule that they suggested to get my vehicle to NH on time when we need it there. On day 6 I got runaround response we have very high priority and promised pick up within a couple of days, but no explanation why they are late. On day 7 they called me and said now they have driver that can pick up on day 9 and it will take up to 3 days longer that was originally estimated to get the vehicle across.

Navi took my car from Oak Park, Illinois to Palm Springs, California. I had left something in my car and I found out where they took it. I knew the vehicle that picked it up wasn't the vehicle that was gonna take it to California. They stored it in a place up in Northbrook, Illinois, which was an empty lot that had no security. I drove right into this lot where there were trucks, auto carriers, from companies that are brokers. I drove right up to my car, unlocked it. The keys were in it in this open lot. I was just flabbergasted. There's cars sitting around, idling. The trucks were sitting there, idling. Nobody stopped me. There was no security there at all. I got what I wanted out of my car and drove home. They brought it to a town in California, and it sat there for three days before they delivered it to my house. I won’t use Navi again.

I was moving from New York to Dallas last February, and I used Navi Auto Transport. I called a few companies, but Navi had the window I was planning on traveling. They had an opening in the window. And also, the price was good.

I needed to ship my car for work from Florida to California and went with Navi because of their price. Everything went really good. The driver was a good guy, and I met him at a Publix for the pick-up. The transport took a couple of days. I would recommend my friends to use them if they need to ship their car.

Bait and switch here, BEWARE!!! I was quoted a price for closed transportation, then told that they had a carrier but they were requesting more money or they could ship for less money if I shipped open. Reluctantly I chose to pay more for closed. Well the car was shipped open, I called NAVI and they said they could give me $100 credit on my next shipment. I paid 400 more to ship closed and they would give my 1000 for their mistake. STAY AWAY, THEY ARE CROOKS!

I had an amazing experience with Navi Auto Transport! From start to finish, their team was professional, transparent, and incredibly efficient. They provided a competitive quote, kept me updated throughout the entire process, and delivered my vehicle right on time. The driver was courteous and handled my car with great care. I was especially impressed with how easy and stress-free the whole process was—no hidden fees, no last-minute surprises. If you're looking for a reliable and trustworthy auto transport company, look no further than Navi Auto Transport. I will definitely use them again in the future and highly recommend them to anyone in need of vehicle shipping.

We were moving about 1,700 miles. We looked into different companies but Navi had the best communication. It was great setting the service up. There was a miscommunication though on scheduling.

We were moving, and I wanted my car transported. I didn’t want to drive it. I looked at about five transport services. I had transported cars several times in the past. I know the games that are played, and I just didn’t want to play the games. Navi didn’t play any games. I asked for their price, that’s it, and I was done. I appreciated that.

I bought a car out in Washington, needed it shipped here, and working with Navi was good. It was no problem at all. They were great and they took care of me. I was only here for the drop-off. I don't know when they picked it up out there, but the drop-off was fine.

Navi had a good price and I needed the service because it would have been a 12-hour drive to get the vehicle. So it saved me time and money. The reps were pretty specific. It was a pleasant experience. The delivery went well. The vehicle looked the same as the pictures I saw when I purchased it. It didn't get damaged in any way in the transport. They quoted me $150 lower than the end price.

I decided to use Navi Auto Transport, and I thought everything was all set. The car was supposed to be delivered between Tuesday and Friday. They were gonna pick it up Tuesday and have it here Friday. And on Friday, I went online to see and it said my order had been canceled. So, I was upset. So, I called the number and the rep said he was trying to get somebody else and he'd get back to me. Eventually, he must have found somebody because the car showed up the next week but I was a little upset that they were gonna cancel it.

I bought a vehicle out of state and it needed to be transported. I liked the cost of Navi and the availability for quick pickup and delivery to the house. They were very professional. They explained everything to me - the process that I have to go through and the payment processes, too. It went very well. The driver was also very polite. The only hiccup was that it was one day later than what they had estimated. He called and said he had to pull up for a day because he was caught in snow, so I appreciate him calling me, and letting me know, rather than me just sitting around, wondering what was going on. Everything went as planned. I was very pleased with them.

I had a good experience with Navi. The truck they sent was good. The people were good, too. The driver and the other person with him did a good job. However, it was delayed. When I was booking, I was told it would be here after two days. They will pick it up the same day and it will go. But it had taken around 10 days. I had to work a lot and fight them a lot. I had to involve the Navi owner. Also, the quote went up from what they initially quoted.

My car broke down in California and I needed to get back up to Oregon. I went online and searched for a few different transport services, and Navi was the cheapest out of them. Scheduling the transport was easy. However, the communication between the dispatcher and the driver was not very good. I told the dispatcher to have the driver be there at a certain time, and the driver got there way earlier than needed. Of course, he had to sit there for 3 hours before anything could happen. The driver contacted me personally and said, “Where you at?” I said, “I told the dispatch not to be there yet because no one's gonna be there.”

Navi Auto Transport's customer service was excellent. I’d use them again in a heartbeat and I highly recommend them. I have a friend who buys and sells vehicles, and I did a full check on them. They came back with a very clean record and they answered my questions directly. I also got a couple of quotes, and their price was very fair. I shipped a vehicle 1,200 miles from Grand Rapids, Michigan to Stuart, Florida, and it was delivered on Christmas Day.

I recently shipped my Mercedes Benz from upstate New York to Atlanta, GA and the price quoted by Navi Transport Auto Transport was exactly what I paid in the end, no extra charges. Navi agent was very helpful and professional. The driver from Paterson Transportation Company was the consummate professional; great guy. My vehicle was safely delivered within 48 hours. I will definitely use Navi Auto Transport Company again.

I used Navi to transport my 2017 Toyota Sienna from Texas to New Jersey to my sister's place. I initially chose Navi because of recommendations I had received. The whole trip was scheduled to take three days, and I was pleased with the courier driver's professionalism. The original quote was accurate and acceptable in comparison to the final price, which was a relief. However, there was an issue on the New Jersey Turnpike, where I received a violation ticket for a missing hike pass. Though I was not driving, I ended up covering the cost of the violation myself. I recommend anyone having similar issues contact Navi for potential reimbursement. Overall, my experience was positive.

I recently used Navi Auto Transport to ship my son's car before he moved to Japan, and I must say the entire experience was excellent and much easier than expected. Initially, I heard about them through an online search and decided to go with their service because I needed to act quickly.

I decided to use Navi Transport for shipping my 2021 Lexus because they offered the most competitive pricing compared to other companies. I found their quote to be cheaper by about $100 than the competitor I contacted. The customer service was impressive; the representative called me the night before to confirm the pickup, stating they would arrive at my house by 9 or 10 o'clock, and they were punctual. Overall, the process went smoothly, and I was very pleased with the service. The vehicle arrived in excellent condition, aligning perfectly with my expectations.

I recently used Navi Auto Transport to ship my car, and I couldn’t be happier with the service! From start to finish, the process was smooth and stress-free. The team was professional, responsive, and kept me updated every step of the way. My car arrived on time and in perfect condition. If you're looking for a reliable company to transport your vehicle, I highly recommend Navi Auto Transport. Great service and excellent communication! Thank you for making this such an easy experience!