Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Free car wash upon delivery
- Clear communication
- Terminal-to-terminal transport not offered
- A few reports of delays
Helpful Reviews
What is Sherpa Auto Transport?
Sherpa Auto Transport is a broker that offers transparent pricing and well-reviewed customer service. It ships cars within all 50 U.S. states. It also ships SUVs, vans, trucks, classic automobiles and inoperable vehicles. The company offers a Price Lock Promise, which means you won’t pay more than the initial quote.
How does Sherpa Auto Transport work?
You can call Sherpa Auto Transport’s customer service or fill out an online form to receive a free quote backed by Sherpa’s Price Lock Promise. After your shipment is locked in, Sherpa vets potential carriers for transport. Once a carrier is secured, Sherpa provides estimates for both pickup and delivery. The carrier will typically call to confirm 24 hours before pickup and delivery.
You can call or email customer service at any time to see the vehicle’s location and estimated time of arrival. Depending on the length of the route and how close your pickup and drop-off locations are to major cities, delivery can take anywhere from one day to a few weeks.
Sherpa Auto Transport services
Sherpa Auto Transport offers both local and long-distance transport and can ship a wide array of vehicles, including sedans, vans, SUVs, classic cars, inoperable cars, motorcycles and luxury vehicles. It offers both open and enclosed transport, along with door-to-door car shipping in 48 states.
Sherpa Auto Transport costs
Sherpa Auto Transport offers a Price Lock Promise, which means your total shipping price won’t change after booking. If additional funds are needed to secure a carrier, Sherpa will contribute up to $300 to keep your original price.
If you decide to cancel before a carrier is assigned to you, you’ll only pay a $50 dispatch fee. However, if you cancel after a carrier is assigned to you, you’ll be charged the initial payment amount.
FAQ
Is Sherpa Auto Transport a carrier or broker?
Sherpa is an auto transport broker, which means it doesn’t own trucks or employ drivers. Instead, it connects you with third-party carriers that handle the actual transport. Sherpa coordinates the shipment and helps manage logistics, but the carrier is responsible for picking up, transporting and delivering your vehicle.
Are there any discounts available with Sherpa Auto Transport?
Yes, Sherpa Auto Transport offers discounts for returning customers, first responders, military families and multivehicle shipments. It also offers a discount to customers paying their carriers via cash or check.
Does Sherpa Auto Transport offer insurance for transported vehicles?
Yes, all of Sherpa’s carriers are required to have at least $1 million in liability insurance and $100,000 in cargo insurance. Sherpa verifies that each carrier’s insurance policy is valid for the duration of your car shipment.
Still have questions?
Is Sherpa Auto Transport legit?
Yes, Sherpa Auto Transport is a legitimate auto transport broker. It’s registered with the U.S. Department of Transportation (USDOT #4085166) and has Federal Motor Carrier Safety Administration (FMCSA) authority (MC #1555035). The company works with a network of vetted carriers across all 50 states.
Sherpa requires its carriers to have at least $1 million in liability insurance and $100,000 in cargo insurance, and it verifies coverage before transport. The company also offers a Price Lock Promise to help protect you from unexpected price increases after booking.
Customers frequently highlight Sherpa’s clear communication, fair pricing and reliable delivery, with many noting their vehicles arrived on time and in good condition. There are a handful of complaints about delays and communication issues, but the majority of customers praise the company’s professionalism and overall service quality.
Sherpa Auto Transport Reviews
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Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- sherpaautotransport.com


