SGT Auto Transport
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About SGT Auto Transport
SGT Auto Transport is a car shipping broker that works with thousands of carriers to ship cars across the U.S. and overseas. The company arranges moves for a variety of vehicle types and offers services including door-to-door, enclosed and express transport. You can get a free instant quote, and there’s no upfront charge. The company has a price-match guarantee and fully insures your vehicle from pickup to drop-off.
Pros & Cons
- $0 upfront payment
- Full insurance coverage
- 100% refunds on cancellation requests
- Express, guaranteed pickup options
- Broker only
- No refund after carrier assignment
SGT Auto Transport brokers customizable car shipping for all types of vehicles to nearly all destinations. Advisors guide you through the process, from getting a quick quote to filing claims. Transport takes one to nine days.
What is SGT Auto Transport?
SGT Auto Transport calls itself an “auto transport management company.” It’s a broker that works with thousands of carriers to ship all types of vehicles across the U.S. and internationally to port. The company started as a small family business in South Florida in 2014 and has since moved its headquarters to Greenville, South Carolina.
SGT Auto Transport has facilitated the relocation of more than 24,000 vehicles for over 20,000 customers, according to its website. As of publishing, SGT Auto Transport is registered with the Federal Motor Carrier Safety Administration and has an A rating with the BBB.
How does SGT Auto Transport work?
SGT Auto Transport is a broker. This means that the company doesn’t transport vehicles with its own trucks or staff. Instead, it works with thousands of registered and insured vehicle carriers to find one that's available on the date you select for the route and service you need.
- The process with SGT Auto Transport starts when you request a free quote online, by phone or via live chat. You provide information about the pickup and drop-off locations, the type of vehicle, whether the vehicle runs, when you want it transported and the type of service you’d like (e.g., open, enclosed, express). SGT Auto Transport then gives you an all-inclusive quote. If you're satisfied with the quote, you can choose to book.
- Once you book shipping, SGT Auto Transport confirms the carrier and contacts you with more details about the pickup date, the carrier’s contact information and how to prepare your vehicle for shipping. You have two options for paying when you book: making a partial payment upfront and paying the balance in cash to the driver at delivery, or paying in full upfront.
- Your carrier will contact you on pickup day to let you know when it expects to arrive. Once the carrier arrives, you’ll sign the bill of lading, and the carrier will load your vehicle. You’ll be able to follow the transport progress by contacting SGT Auto Transport or the driver directly.
- Shipping usually takes from one to nine days, depending on factors like the transport distance, traffic and weather. The carrier will contact you to tell you when to expect delivery. Once the car is dropped off, you’ll inspect it and sign the bill of lading again.
SGT Auto Transport services
You can book just about any type of vehicle shipping service with SGT Auto Transport, including the following:
- Door-to-door transport: SGT Auto Transport always ships door to door, which means the carrier picks up and drops off the vehicle as close to your preferred locations as possible. The only exceptions are for Hawaii and international shipping.
- Open car transport: This is the most common method of transport. The carrier transports your vehicle, along with others, on an open trailer.
- Enclosed auto transport: Your vehicle is transported in an enclosed trailer and protected from weather and debris. Enclosed transport is 30% to 40% more expensive than open transport.
- Cross-country shipping: Ship your vehicle from and to anywhere in the country on an open or enclosed trailer.
- Hawaii car transport: Have your vehicle shipped to or from your port of choice in Hawaii.
- International car shipping: Choose open or enclosed transport from door to port.
- Express auto transport: Your vehicle is picked up in one to two business days. This service is best for when you need last-minute transport.
- Guaranteed pickup service: This service ensures you get your vehicle picked up within a 24-hour window on the date you prefer. Guaranteed pickup is mainly for open transport and is possible Monday through Friday.
- Motorcycle shipping: SGT Auto Transport can arrange transport of motorcycles and sidecars.
SGT Auto Transport cost
Your SGT Auto Transport cost depends on a number of factors, including:
- The make and model of your vehicle
- Whether the vehicle runs
- The shipping distance
- Locations of pickup and drop-off
- Whether you choose open or enclosed transport
- The pickup and drop-off time frame
- The time of year
The company provides some general sample prices based on the shipping distance. For open transport, the sample prices range from $200 (250 miles) to $1,122 (3,200 miles). For enclosed transport, prices range from $375 (300 miles) to $1,536 (3,200 miles). SGT Auto Transport says international shipping costs range from $650 to $2,000 or more. It also quotes motorcycle shipping prices from $995 (700 miles) to $1,239 (3,000 miles).
SGT Auto Transport offers a free instant quote online that’s good for seven days. You can also call to speak with an advisor or use the live chat function on its website. SGT Auto Transport has a price-match promise in case you find a better price from a competitor. If you’re shipping multiple vehicles or are in the military, ask about getting a discount.
SGT Auto Transport FAQ
What types of vehicles does SGT Auto Transport ship?
SGT Auto Transport ships almost any vehicle, according to the company. You can ship a car, truck, motorcycle, golf cart, modified vehicle or inoperable vehicle.
Is SGT Auto Transport licensed and insured?
SGT Auto Transport is registered with the Federal Motor Carrier Safety Administration and has an MC Docket number and USDOT number. Vehicles are fully insured with the carrier’s cargo insurance during transport; SGT Auto Transport pre-screens carriers to make sure they have insurance and provides a carrier’s certificates of insurance upon request.
Can I track my vehicle with SGT Auto Transport during shipping?
SGT Auto Transport has a dedicated status update department. This department communicates with carriers daily. You can track your vehicle by contacting the department by phone or live chat.
How long is an SGT Auto Transport quote valid?
Quotes are valid for seven days. You can get a new quote or update an existing quote at any time.
Is SGT Auto Transport legit?
SGT Auto Transport is a legitimate auto transport company. It’s a broker, not a carrier, so it arranges shipping through a network of carriers. The company offers appealing features, like instant quotes, access to virtually any car shipping service, a price-match guarantee and 24/7 customer support. We recommend getting a free quote from SGT Auto Transport and comparing it with other companies to decide if it’s the right choice for you.
SGT Auto Transport Reviews
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The reps from SGT called me before the day they were supposed to pick up and told me that even though I was scheduled for Friday, it might be until Monday till they got a carrier to be able to take the car. But they called me on Wednesday and said they could pick up the car. They had a carrier for me that day but I wasn't prepared for it and I declined it. I was gonna be on conference calls and business calls, and I didn't want to risk somebody coming in and me having to be on a call or on a Zoom call, and having to deal with the driver. But SGT found somebody to pick it up on a Saturday and the pickup was great.
The guy called me beforehand and said exactly the time he would be there, and he showed up. I parked the transport in the driveway of my townhouse and gave him all the documentation, registration and insurance. He loaded it himself and was gone within 20 minutes. My uncle was there on the other end, waiting for him, and he called him from the road and said what time he would be there. And he was there at that time. He picked up the vehicle at two o'clock, and got to my uncle by six that same day. There were two other vehicles on the transport, and it was easy for him to be able to get to my uncle. My son did a transport before when he moved his car from Chicago to Miami, and he was the one who told me about SGT, which was why I looked it up. It made it easier than me trying to drive the car there then trying to figure out how I was gonna get back home.
Thank you for taking the time to leave a review regarding your recent experience with our company. We are glad to hear that the pickup went smoothly. However, we apologize for any inconvenience caused by the initial delay in scheduling the pickup. We appreciate your feedback and will use it to improve our communication and scheduling processes in the future. If you have any further concerns or feedback, please do not hesitate to reach out to us. Thank you for choosing SGT Auto Transport!
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I went back and forth with someone at SGT Auto Transport, asking about if I widen my dates to get the price a bit lower. They worked with me, and I wound up going with them. The actual delivery service was great. It was a bit different. They picked it up late at night, not the normal 9 to 5 hours. But I loved the fact that upon delivery, the driver texted me and said, “We're gonna be there after midnight. Is it okay?” I know they got schedules to keep and they would like to keep it pushing. But I thought that the communication of when they would pick it up until the time it was delivered was great. It was dark, and I live on a closed cul-de-sac here in Texas. The driver got out. I was ready to go, and he started taking pictures and inspecting the car, but everything was perfect.
The communication went very well. The pick-up and delivery was great. And I feel that my car was secured and taken care of all the way here. The only thing that SGT dropped the ball was once I said okay, I didn't hear past the weekend as to when they would pick the car up. We were afraid, because my husband who's in Maryland had a medical procedure, and we were, “We really need to know. You don't need to come on that day.” We didn't know who to reach out to, because we didn't know where the ticket was in the process. But it all worked out, so it was wonderful.
We are happy to hear that you had a positive experience with SGT Auto Transport. It's great to know that our team worked with you to find a solution that fit your needs, and that the delivery service was up to your expectations. We understand that transportation can be a bit different and unconventional at times, but we are always committed to keeping our clients informed every step of the way. We appreciate your feedback on our driver's communication and inspection process, and we will make sure to pass it along to our team. Thank you for choosing SGT Auto Transport, and we hope to work with you again in the future.
We had to change the date of the shipment because my daughter was waiting for a new car and didn't know exactly when that would be in. So, there was a little bit of a flex there but SGT Auto stayed with the original price. Everybody was extremely helpful. They didn't make us feel like we were imposing when we needed the flexibility. Everything was very smooth. We were only gonna have SGT drive the car as far as Grants Pass, Oregon because we live way on the coast and I didn't want to have to have them bring up the extra distance. So, we needed at least a 24-hour notice because it takes us two hours to get where the car was to be picked up and the drivers were great about that. They gave us plenty of notice and we got there in plenty of time. All that communication was very good between the driver texting and being flexible to work with us.
The quote wasn't the cheapest but I wasn't looking for the cheapest, but for what seemed like the best overall. I would like to have not spent as much as I did but I also have driven from Kansas to California myself. So, the cost was worth it, which was why we did that. It was reasonable. We've shipped cars a couple of times but this time, we were told six to eight days for a transport. And after my daughter got the car picked up in Kansas, she called and said the car was on its way. This was on a Saturday. And then, she said the car would be here Monday. I thought she meant a week from Monday because that sounded like what was happening. But the two young guys who drove this truck transported three vehicles. They had a big truck of their own with a long bed hauler and they had two Mercedes vans, and then our car. And these guys got the car here in two days. So, that was another exceptional thing. I was absolutely happy.
Thank you for sharing your positive experience with SGT Auto Transport. We are pleased to hear that our team was able to accommodate your request for flexibility and that the shipment went smoothly. We strive to provide excellent customer service and it is great to hear that our team was helpful and responsive throughout the process. We appreciate your business and look forward to serving you again in the future.
I purchased a car out of state and was needing it brought to my house. SGT was not the cheapest but it was not the most expensive either. I went online to several companies to get quotes and they were probably the least obtrusive and they didn't hound me. They sent a follow-up that basically said, “If you if you still need us, we're here.” Some of them sent me emails that said, “If you use anybody else other than us, just remember, they're all crooks.”
I was very shocked at some of the other establishments in their responses. SGT had some current good reviews too. I dealt with Simon and he was really good. My experience was unique. We had three different carriers that we had that they had actually contracted through. I would get an email from Simon, saying, “We've got a guy. He’s set to pick it up on this date. We're going to deliver it on this date.” The very first time later that afternoon, I got an email saying, “That was cancelled. We're gonna try again.” The next day, I got another email. “We've got this company. Here's their information.” I got a phone call from Simon that said the guys weren't working out. He kept me informed along the way. I realized that they get a carrier that says yes but when they get a better deal, they say they're no longer gonna do the transport for you. SGT was good all the way around on what they had control over.
The car was picked up at an auto dealership in Pennsylvania. The driver contacted the dealership and the dealership told me that the driver had my vehicle. Simon sent me an email the next day telling me what date the driver was in. The driver then contacted me as he got down here. I was told that my car would be delivered on a Saturday but they actually got into town on a Friday. That was somewhat of a surprise.
I was also a little disappointed in the driver. My father-in-law hauled cars for a living so I understand those trucks sit low. You got logistics on how you can maneuver and where you can get into. I suggested that the driver meet me at a Walmart right up the street and it's a mile from my house. But we ended up going six miles down the road to an industrial part. It was a little disappointing at that point because then I had to get somebody to take me back the other way. I was just initially going to walk from my house. I was just gonna walk up there. I could have been a jerk and said, “No. You get closer to my house.”.
My car is a 1962 Ford Falcon. It was just dirty from being on the road. Everything else was good. We ended up having to jump it but the driver’s jumper was only 50% charged. It needed to be 100% charged. I actually had to go in to the house and get my jumper cables and come back and jump it off so I could then drive it home. That aside, it was a was very pleasant.
It's wonderful to hear that you had a positive experience with our team. Thank you for your kind words!
I was purchasing a vehicle that is not sold in my state of Wisconsin so I ordered it from Maryland. There was an article that was written about bus transport companies for various reasons. I reached out to all of the companies that were mentioned in the article and got quotes from all of them. I also cross-checked that with online reviews to make sure that those were also jiving with the company being a reputable business. SGT wasn't the lowest quote that I got. But the companies that were providing the lowest quotes had sketchy reviews so I ended up going with SGT because it was in the middle in terms of price but had overwhelmingly positive reviews.
SGT was awesome. They were quick to respond and anytime I had a question about the carrier, they offered to call the carrier for me. It was nice to only have one contact I really had to deal with. When I reached out to the carrier, they got back to me but they were not super communicative. I didn't really know what to expect on exactly when the car was coming, which was relevant to me. I was picking the car up at my parents’ house because it was cheaper to have it shipped there. I needed to know when the car was coming.
The carrier gave me a range of time then that bumped out three hours then that bumped out another hour then it came out another hour. It was to the point where it went from, “Oh, this car is being dropped off at noon, and I can get it while my daughter's at school,” to “No, now my daughter is coming with. And it's a family trip that we're going after dinner to go and get it.” It was dark when we went to pick up the car but it was fine. It was still delivered the day they said it was going to be delivered. Overall, it was okay. But it would have been nice to have a little bit of a smaller window that they actually kept.
Thank you for leaving us a 5-star review! We appreciate your business!
SGT Auto moved my car down to Florida. The pickup point was in Manhattan, New York and the drop-off was in Miami. The days it took fell within the framework that they gave me. There was a scheduled date for the pickup, there was an estimated time, and then I got a text when they were an hour away. I just went and met them. The car was in my garage. It was pretty easy. They took their phone with a video and walked around the car. As far as the drop off, they came to the front of the building which is on a main road, and the driver said, "I can't stop here very long because of traffic and so on." They took the car off the trailer and they asked me to take a look at it and pay them, and that was it. I signed something. He waited to make sure that the money had been received by his office, and then he released the car to me.
Thank you for sharing your feedback! We greatly appreciate your business. Please do not hesitate to contact us again for any future shipments. Regards, SGT Auto Transport.
I liked the pricing that SGT Auto had. The cost was good compared to other companies. Also, they were not always calling back. There was another company that kept calling me back to see if I still wanted transportation. SGT just called once to make sure everything was fine and it was easier with them. You feel more secure with them. Their rep was fine and they never felt like it was too overbearing. If I didn't get something or if I didn't understand, I could call them immediately and they'll clarify it easily and there would be ease of mind.
Everything went smoothly with my transport and there was no damage. The driver took a lot of pictures of the car at every single angle before he transported it. We were always sure if something wasn't there. I might look to SGT in the future again because we're an exporting company. Sometimes our customers want something to be exported and we have to have a way to bring it here if they're in another state.
Thank you for providing your feedback! We are delighted to hear that you have had a positive experience. We sincerely appreciate your business.
Setting up the transport was a good experience. They said they were gonna pick up my car the next day and sent me all the paperwork. But after, I was disappointed. Three days later, nobody had called me back. I called them and they said they were still looking for a driver. The agent said a different thing trying to sell their product. Luckily I had five days window to pick up my car and on the fifth day, they found a driver. The driver called and said, “I'm gonna come tomorrow around 10 o'clock in the morning. Are you gonna be home?” He showed up at 10 o'clock and did a good job. He called me a day before and an hour before delivery.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
The reps were very easy to work with. The initial quote and ending bill were the same. The driver was easy to communicate with. We found a location that worked for the drop-off. My vehicle arrived in good condition.
Thank you for your positive feedback! We strive to provide a seamless experience from start to finish. Our team ensures accurate quoting and billing, easy communication with our drivers, and secure drop-off locations. We're glad to hear that your vehicle arrived in good condition. We appreciate your business and hope to assist you again in the future.
SGT told me they gave my number to the driver, and the driver contacted me. From there, the driver and I kept on communicating on til he delivered the car. At first, the driver didn't understand the location where he supposed to take the car. He called me and said that he was gonna drop it on the road and that his truck was too big. I said, "You should try that. It's gonna work." He was hesitant at first. But he took it to exactly where I wanted him to take it.
Thank you for sharing your experience with us. We apologize for any initial confusion regarding the location, but we're glad to hear that our driver ultimately delivered the car to your desired destination. We appreciate your cooperation and understanding throughout the process.
SGT Auto Transport Company Information
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