Navi Auto Transport Reviews

The service was alright for me. Not some amazing luxury experience, but definitely not terrible either. My biggest issue was around pickup timing because I had to keep changing my plans while waiting. Once the car was finally picked up though, everything else felt straightforward. Delivery happened normally and there were no issues with the vehicle.

Not a bad experience overall, but I do think they could improve communication during waiting periods. There were moments where I wanted a clearer idea of timing instead of broad estimates. Aside from that, the service itself worked fine. The booking process was simple, the driver was respectful, and the car arrived safely without damage.

Honestly, the experience was average in the beginning and much better toward the end. Pickup day was stressful because timing kept moving around slightly, but once the driver actually arrived, things went pretty smoothly after that. Delivery happened without issues and the vehicle condition was exactly how I left it. I’d still use them again, just with more patience next time.

Used Navi during a hectic move and honestly expected the transport part to become another headache. It ended up being one of the smoother parts instead. The driver stayed professional throughout, the inspection wasn’t rushed, and I appreciated getting a call before delivery instead of being surprised. The car arrived safely and nothing about the experience felt chaotic.

I liked that Navi didn’t try too hard to oversell the process. Everything was explained pretty realistically from the start, including the fact that timing could shift a bit depending on routes. That actually made me trust them more. The driver contacted me before arrival and the inspection process was handled carefully. Delivery came through without complications and the car condition was exactly the same.

I had my SUV transported through Navi after staying out of town for work. I was mostly worried about delays because my schedule was already tight, but things actually moved more smoothly than expected. Pickup wasn’t instant, but the driver stayed in contact, and delivery came within the estimated timeframe. The inspection process also felt more professional than I expected from a transport company.

I didn’t realize how exhausting a long-distance move would be until I was in the middle of it, so having the car shipped instead of driving it myself ended up being a good decision. Navi made the process feel manageable. I wasn’t bombarded with unnecessary calls, but I still got contacted when it mattered. The driver handled everything professionally and the delivery itself was completely smooth.

I booked Navi after another company completely ghosted me during scheduling, so by that point I was already irritated with the whole transport process. Surprisingly, Navi felt much more organized. They explained things realistically instead of promising impossible deadlines. The pickup happened a little later than first estimated, but at least I wasn’t left confused. Once the car was in transit, delivery happened smoothly and there were no problems at all.

The transport itself was fine, just not perfect timing-wise. I’m someone who likes exact schedules and that part definitely tested my patience a little. The pickup window felt wider than expected and I had to keep my day open longer than planned. Aside from that, the process was smooth enough. The vehicle arrived safely and nothing looked wrong during inspection at delivery.

You want your car to be shipped by this company? Never expect the feedback from them and if you call them to check your vehicle transportation status you gonna be holded for more than an hour to speak to an agent. I wanted my Chevy TRAX shipped from Wisconsin to Texas, and this took me to wait from Wednesday to Sunday, no response from them and once they answer my call they told me there was they been having long delays and they had no time to inform me about that until I cancel the order to find a serious transportation company. Never navigate to this company unless you wanna wait forever with not even a call back from them to let you know what’s going on.

Don't use this broker. They will make promises they don't keep and will steal your money.

The experience was mostly good for me. I think the biggest thing people should understand is that the timing around pickup isn’t always exact. I had to adjust my plans slightly because of that and it was frustrating in the moment. After the car was finally picked up, though, everything became easier. Delivery was smooth, updates came when necessary, and there were no issues with the vehicle itself.

Navi did the job fine overall. Booking was simple enough and I didn’t feel confused at any point. My only complaint is that communication during the pickup stage could’ve been more active because there were a few hours where I genuinely wasn’t sure what was happening. Once the vehicle got picked up though, things moved normally and delivery came within the expected timeframe.

I mainly chose Navi because I didn’t want to put extra miles on my car driving across states. What stood out to me was how calm the process felt after scheduling everything. Nobody was rushing me or making unrealistic promises. Pick up shifted slightly but it wasn’t treated like a disaster, just part of how transport works. Delivery came without damage and the driver even gave me a heads up before arriving which I appreciated.

I booked a Los Angeles-New York shipment of my automobile on May 18, 2026. They confirmed that they would pick up my vehicle between May 27-29. On May 25, Navi called with a pickup date of May 26, outside the pickup window. I declined because I was unable to accommodate the pickup outside the agreed-upon window. From May 26th until May 28, I called, or tried to call, Navi 2-3 times a day to try and confirm a pickup of my vehicle. When I was able to speak to a Navi agent, which was rare, hold times exceeded 15 minutes. The rest of the times I called, I was unable to connect to an agent. In desperation. - I am moving from Los Angeles to New York on May 30 and Navi was aware of this - I booked the shipping of my vehicle through Montway, a very reputable shipping company that I have used in the past. In short, if customer service or getting your vehicle actually picked up is a priority for you, avoid Navi at all costs.

This was my first time shipping a car and I expected it to feel more stressful than it actually did. I spent days reading bad reviews from different companies online, so my expectations were honestly low. Navi ended up being pretty straightforward. They didn’t overpromise unrealistic delivery times, and I liked that because it made the whole process feel more honest. The driver handled things professionally and delivery happened without surprises.

I arranged transport with Navi while trying to juggle work and a move at the same time, so I honestly didn’t have the energy to deal with constant problems. What I appreciated was that once the booking was confirmed, things mostly handled themselves. Pickup didn’t happen exactly when I first imagined, but they explained the timing clearly enough beforehand. The driver called before arriving, and the inspection process didn’t feel rushed. Delivery came through without any issues and the car looked exactly the same.

Made contract with Navi a month in advance. Given a confirmation number, a price, my credit card, and at the last minute, their quote was $500 below what any carrier would agree to. So their quote means nothing. It is up to the driver.

Navi, like all of their competitors, is a broker. They are not a carrier service. The carriers like to pick up contracts with Navi and then dump it when something better comes along. This was my experience. I flew up to the pick up location and had to pay for lodging for the 3 days they indicate it may take for the driver to arrive. I was picked up and dropped 4 times, and ultimately left in disappointment and frustration. They did say I will be issued a full refund but that doesn’t cover all of my other expenses I incurred, putting my faith in their “3 day guarantee”.

HORRIBLE HORRIBLE!!! They still have my car and I can not get touch with carrier or driver. And they can not tell me when i will get my car. Navi and Front Line are not dependable. I am so so worried about my car!!!

My experience with Navi was mostly good. I needed my car shipped because I didn’t want to drive that far myself and the process was easier than I expected. Communication could’ve been a bit better during the pickup stage since timing shifted slightly, but once the vehicle was on the move everything went fine. Delivery happened within the timeframe they gave and there were no issues with the car when it arrived.

Used Navi while moving for work and honestly the car transport part ended up being less stressful than everything else I was dealing with. Pickup was not exactly on the first day I expected, but they did let me know ahead of time so I adjusted. After that things moved pretty smoothly. Driver called before arrival, inspection was quick, and the car came in the same condition.

The overall service was fine, just a little slower during the beginning stages than I expected. Booking itself was simple and I didn’t have trouble understanding the process. Most of my frustration came from waiting during the pickup period because I wasn’t exactly sure when things would happen. Once the transport actually started, though, everything went normally and delivery was completed without problems.

I appreciated that Navi didn’t try to make the process sound perfect because honestly, that would’ve made me trust them less. They explained upfront that there could be some flexibility around scheduling, which helped me approach things more realistically. Once the car was in transit, I didn’t feel the need to constantly follow up. Delivery came through without any issues and the inspection matched perfectly at the end.

I booked the transport while already being out of town, so most of the coordination had to happen remotely. That was the part I was most nervous about because I couldn’t physically oversee anything. Thankfully, the process stayed pretty straightforward. The driver communicated before arrival and the delivery process felt organized. The car arrived exactly how I left it and I didn’t run into any hidden issues afterward.

The experience was alright overall. I wouldn’t say it blew me away, but I also didn’t have any serious complaints. Pickup timing shifted slightly which made planning a bit inconvenient for me, but once the vehicle was actually picked up, things moved more smoothly. Delivery happened within the timeframe they gave and the car arrived safely.

Think Navi is fine if you’re flexible with timing. The actual service worked, but there’s definitely some waiting involved during pickup scheduling. That part could probably be smoother. Aside from that, I didn’t experience any real problems. The process was easy enough to understand and delivery went through without any issues or damage to the vehicle.

What stood out to me most was how normal the process felt after booking. I expected to spend the whole time stressed or checking for updates, but that never really happened. Things moved quietly in the background and I only got contacted when necessary. The driver was polite and didn’t rush anything during handoff. Delivery happened within the estimated range and there were no surprises when the car arrived.

Overall, I’d say the experience was decent. Not perfect, but definitely manageable. The timing around pickup was the only part that really tested my patience because I had to remain available longer than I expected. After that stage, though, everything else felt straightforward. The car arrived safely and the condition matched what was documented during inspection.

I used Navi because driving the car myself across states just didn’t make sense anymore. I expected the process to feel more chaotic, especially after reading stories online, but it was actually fairly calm. The pickup didn’t happen immediately, but once the vehicle was loaded up, things progressed smoothly. I wasn’t constantly getting updates, but I also never felt completely out of the loop. Delivery came through without issues.

This wasn’t my first time shipping a car, but it was my first time using Navi. Compared to my previous experience, this felt a lot more organized. I appreciated that they didn’t overpromise unrealistic timelines just to secure the booking. There was a small delay during pickup, but it had already been explained as a possibility. Once the process got moving, everything felt stable and delivery happened without any complications.

The service itself was good enough for what I needed. My main issue was around communication during the waiting period because there were moments where I wasn’t sure if things were still on track. Once I reached out, though, they responded and clarified everything. Delivery happened normally after that and the vehicle arrived without any damage or concerns.

I think the experience depends on what kind of expectations you go in with. If you expect exact timing down to the hour, you might get frustrated. For me, once I accepted there would be some flexibility, the process felt smoother. The actual transport part went well, and there were no issues with the car. I just wish the pickup stage felt a little more predictable.

I arranged transport while already dealing with a move, so I really didn’t want another complicated process added on top of everything. Navi turned out to be one of the easier parts of the whole situation. Communication wasn’t excessive, but it came at the right moments. The driver contacted me before both pickup and delivery, and the inspection process felt professional instead of rushed. Everything arrived exactly the way it left.

I booked Navi after putting it off for weeks because I kept hearing mixed stories about car transport services in general. In the end, the process was less stressful than I expected. I liked that they explained things in a realistic way instead of acting like every timing estimate was guaranteed. Pickup shifted slightly, but because I already understood the window system, it didn’t feel like a disaster. Once the car was in transit, everything moved steadily, and delivery happened without any issues.

The service worked fine overall, just required a bit more patience than I originally expected. My pickup window stretched longer than planned and I had to reorganize part of my day around it. Aside from that, I didn’t run into problems. Booking was straightforward, and I didn’t feel confused at any stage. Delivery happened within the estimated timeframe, and the vehicle arrived in good condition.

I arranged the transport while dealing with a lot of other responsibilities, so I didn’t have time to keep checking every detail. That’s probably why I appreciated how this went. Once everything was confirmed, I didn’t have to keep following up. There weren’t too many updates, but the important ones came through at the right time. The driver reached out before delivery and handled everything calmly. When I got the car back, I checked it over, and it was exactly how I left it. It felt reliable without being overcomplicated.

These guys took 5 days to find a carrier and then almost doubled the cost. It took another 5 days for delivery. They are horrible.

I went into this expecting at least one major issue because of things I’ve heard from other people about car shipping. With Navi, it didn’t turn out that way. What stood out to me was that they didn’t try to make the process sound perfect. They explained that there’s flexibility in timing and that helped me approach it differently. When the pickup didn’t happen exactly when I first thought, I didn’t panic because I already understood how it works. Once the process actually started, it felt steady. I wasn’t getting constant updates, but I also didn’t feel left out. Delivery came through without problems and the car condition was exactly the same.

The service did what it needed to do, but I wouldn’t say it was completely smooth from start to finish. My main issue was around timing because I had to adjust my schedule during the pickup window. It wasn’t a major problem, just something I wasn’t fully prepared for. Once the car was picked up, though, everything else felt straightforward. Delivery didn’t take longer than expected and the car was in good condition when it arrived.

I booked Navi without overthinking it too much because I just needed something that would work. I wasn’t expecting updates every minute, so maybe that helped my experience. Things didn’t happen instantly, but they also didn’t feel disorganized. I got notified when it mattered, especially before delivery, and that was enough for me. The driver didn’t rush anything and handled the inspection properly, which gave me some confidence. When the car arrived, I checked it carefully and there were no surprises. For me, it felt like a quiet process that just handled itself.

On 4/29/26 we called to have our vehicle shipped from Arizona to Washington State. Salesman told us car would be picked up on 4/30/26 by 10AM but we would have to pay more for expedited service. I was told vehicle would be delivered on 5/2/25. I am writing this review on 5/5/26. My car is still in AZ. Customer service keeps telling me any day now it will get picked up. Cancelled order today. If I could give zero (0) stars I would. Salesman lied to us. Terrible experience!!

I requested a quote and in the last minute they increased the cost from $1100 to $1500. Same or more as other quotes. I told them I didn't want their service and now they won't stop calling me on MANY different phone numbers. Twenty one calls in 2 days! AND many more in 10 days. I can block numbers but a new one starts being used. It's awful.

Buyer Beware! Scam Alert! I was quoted $600 to ship my car, downpayment requested. Paid $100 more for "top load" to avoid damage to my car during transport. 2 days before pickup they tell me the price will be $1,350.00, cash on delivery, 2x the original quote! I was moving and at that point the cost to find another transport company would be more than difficult. The car arrived early and I had to ask a friend to help as I was flying. He had to meet them in Sun Valley, Ca., when the car was to arrive in Studio City, and with cash? They said trucks are not allowed? I know this is not true, I've had cars delivered here before.

Overall, I’d say it’s a workable service. Not perfect, but not problematic either. The main thing for me was the waiting around during pickup because I wasn’t sure exactly when it would happen. Aside from that, everything went as expected. The process wasn’t confusing and I didn’t have trouble setting things up. Delivery came within the expected timeframe and the car was in good condition.

I arranged the transport while dealing with a lot of other responsibilities, so I didn’t have time to keep checking every detail. That’s probably why I appreciated how this went. Once everything was confirmed, I didn’t have to keep following up. There weren’t too many updates, but the important ones came through at the right time. The driver reached out before delivery and handled everything calmly. When I got the car back, I checked it over and it was exactly how I left it. It felt reliable without being overcomplicated.

I went into this expecting at least one major issue because of things I’ve heard from other people about car shipping. With Navi, it didn’t turn out that way. What stood out to me was that they didn’t try to make the process sound perfect. They explained that there’s flexibility in timing and that helped me approach it differently. When the pickup didn’t happen exactly when I first thought, I didn’t panic because I already understood how it works. Once the process actually started, it felt steady. I wasn’t getting constant updates, but I also didn’t feel left out. Delivery came through without problems and the car condition was exactly the same.

I think the experience depends on how much control you want over the process. For me, I like things to be very precise, so the pickup window being a bit open was slightly frustrating. That said, I didn’t run into any real issues beyond that. The booking process was simple and I didn’t get confused at any stage. Once the car was in transit, everything moved normally. Delivery happened within the timeframe they gave and the car arrived without any problems.

The service did what it needed to do, but I wouldn’t say it was completely smooth from start to finish. My main issue was around timing because I had to adjust my schedule during the pickup window. It wasn’t a major problem, just something I wasn’t fully prepared for. Once the car was picked up, though, everything else felt straightforward. Delivery didn’t take longer than expected and the car was in good condition when it arrived.

I booked Navi without overthinking it too much because I just needed something that would work. I wasn’t expecting updates every minute, so maybe that helped my experience. Things didn’t happen instantly, but they also didn’t feel disorganized. I got notified when it mattered, especially before delivery, and that was enough for me. The driver didn’t rush anything and handled the inspection properly, which gave me some confidence. When the car arrived, I checked it carefully and there were no surprises. For me, it felt like a quiet process that just handled itself.

I wasn’t really looking for anything special, just needed the car moved without turning it into another stressful task. What I liked about Navi was that once everything started, it didn’t feel like I had to manage it myself. I didn’t get constant updates, but I also didn’t feel lost at any point. Things just progressed in the background. The driver gave a heads up before arrival and handled everything calmly. When I received the car, I checked it properly and it was exactly how I handed it over. It’s not a flashy service, but it does what it’s supposed to.

I’d say the service is fine, just not very precise. I like knowing exact times and that’s probably where I felt a bit uncomfortable. The pickup window felt a bit open, so I had to adjust my day around it. Aside from that, I didn’t have any real complaints. The process itself wasn’t confusing and everything worked the way it should. Delivery happened within the timeframe and the car was in good condition.

It worked out, just not in a perfect way. I had a bit of back and forth around confirming the pickup day, which made it slightly inconvenient because I had to stay available longer than planned. I wouldn’t say it was a big issue, just something to keep in mind. Once the car was actually picked up, everything else felt normal. I didn’t have to worry much after that, and delivery came within the expected range. The car arrived without any problems.

I’ve used a transport service once before and that experience made me a bit cautious this time. With Navi, I paid more attention to how they explained things at the start. They didn’t try to give me exact promises they couldn’t keep, which I appreciated. It made the whole process feel more realistic instead of overly polished. There was a slight delay around pickup, but it didn’t feel like something went wrong, more like part of how the system works. Once things got moving, I didn’t feel the need to keep checking constantly. The driver handled everything properly and the delivery went through without any issues.

I didn’t even plan this properly at first. I was supposed to drive the car myself but changed my mind last minute and had to find a transport option quickly. Navi wasn’t the first one I checked, but they were the first that didn’t make everything feel complicated. I didn’t get a perfect timeline, but they explained how the window works, so I adjusted my expectations. Pickup didn’t happen immediately, but it wasn’t confusing either. The driver was straightforward, no long talk, just did what needed to be done. Delivery was smooth and the car was exactly how I left it.

I used Navi during a period where I was handling multiple things at once, so I didn’t really have the time to keep checking on every step. That’s probably why I appreciated the experience more. Once I booked, I wasn’t constantly thinking about it. There weren’t too many updates, but I got contacted when it actually mattered, especially before delivery. The driver was respectful and didn’t rush through things, which made the handoff feel more controlled. When the car arrived, I checked everything and it was exactly how I left it. It wasn’t flashy service, just something that worked quietly.

I think the service depends on how patient you are. If you’re expecting very tight timing, you might get a bit frustrated. In my case, I had to adjust slightly because the pickup didn’t land exactly when I planned. That said, nothing went wrong beyond that. The booking process was easy, I understood what I was signing up for, and once the car was in transit, everything moved normally. Delivery came through and the car was fine.

I didn’t go into this expecting everything to be smooth because I’ve heard enough stories about delays and miscommunication with car shipping. What made Navi different for me was how they explained things up front. They didn’t try to make it sound perfect, which I actually respected. They told me there’s a window, not an exact time, and that already changed how I approached it. When pickup didn’t happen immediately, I didn’t panic because I understood the system. Once it actually started, the rest felt steady. I wasn’t getting constant updates, but I also wasn’t left confused. The driver handled everything professionally and didn’t rush the inspection. Delivery came without issues, and the car condition matched exactly.

I used Navi in a situation where I honestly didn’t have much control over timing. My schedule kept shifting, so I had to adjust my pickup date twice before everything finally lined up. What I liked was that they didn’t make it stressful when I changed things. They just updated it and moved on. The pickup itself didn’t happen immediately on the first available day, but I had already been told it might not be exact, so I wasn’t surprised. The driver wasn’t in a rush, did the inspection properly, and just handled it calmly. Delivery was straightforward after that, no drama, no damage.

For me, the service was okay, just not something I’d call perfect. I didn’t have any issues with the car itself, everything arrived fine, but I did feel like I was waiting around more than I expected, especially during pickup. I had to keep my day open longer than planned. That part was a bit annoying. After the car was picked up, though, things settled and there were no real problems. Delivery happened within the timeframe they gave.

I’d say the service is reliable, just not very precise with timing. Everything worked, but I had to stay flexible around pickup which wasn’t ideal for my schedule. That said, I didn’t experience any real problems beyond that. The process was clear, I didn’t get confused at any point, and once the car was picked up, things moved normally. Delivery was completed without issues and the car arrived in good condition.

My experience was fine overall, just a bit of waiting involved. The booking part was easy and I didn’t struggle to understand anything. The only thing I didn’t really like was the uncertainty during the pickup window because I wasn’t sure exactly when to expect them. After that stage, though, everything went smoothly. The car was delivered within the timeframe they gave, and there were no issues with its condition.

I ended up using Navi after another company failed to confirm my booking, so I was already a bit frustrated going into it. What I noticed immediately was that Navi didn’t try to rush the conversation. They explained how the process works, including what can change and what usually doesn’t. That helped set my expectations properly. The pickup didn’t happen on the exact first day mentioned, but because they had already explained how the window works, it didn’t feel like something went wrong. The driver was straightforward, handled the inspection without skipping steps, and didn’t make it feel rushed. Delivery came as scheduled after that adjustment and the car was in the same condition. For me, the experience felt more controlled than stressful.

It’s a decent service, just not perfect. I didn’t have any issues with the actual transport, but I did feel like I had to follow up once or twice just to be sure things were on track. They always responded, so it wasn’t like I was ignored, just not as proactive as I expected. Once things started moving, though, it went fine. Delivery happened within the estimated time and the car arrived without any problems.

I had a disappointing experience with Navi Auto Transport. I booked my vehicle shipment on March 26, 2026, with a pickup window of April 16–18, as my flight was scheduled for April 19. I arranged everything in advance based on this timeline and trusted the company would make reasonable efforts to meet the agreed schedule. I understand that as a broker, they do not control carriers and cannot guarantee availability. However, I was initially quoted approximately $2,000. As my move date approached, I was informed that additional costs were required, and I agreed to pay an extra $200 for a “guaranteed pickup.” Given my time constraints, I felt I had little choice but to accept this added charge. Unfortunately, this guaranteed service was not fulfilled.

I was able to reduce Navi's initial price, but it went up again at formal agreement. Communication methods are effective, driver was a good communicator, tracking map was helpful.

Worst company I have ever tried to work with. Terrible communication, basically non existent. DO NOT WORK WITH THEM!

I booked Navi while handling a lot of other things at the same time, so I needed something that wouldn’t require me to stay glued to my phone. That’s probably what I liked most, I didn’t have to keep checking in. Once everything was set, it moved on its own. There weren’t constant updates, but I got contacted when it was actually necessary, especially before delivery. The driver was polite and didn’t rush the process, which I appreciated because I wanted to be sure everything was documented properly. Delivery was smooth and there were no surprises when the car arrived.

The service itself worked, but I think it depends on what you expect going in. If you’re looking for very precise timing, it might not feel perfect. In my case, the pickup window shifted slightly and that was the main inconvenience. Aside from that, I didn’t have any real issues. The process wasn’t confusing, and once the car was on the move, things felt more settled. Delivery came within a reasonable timeframe and the car was exactly how I handed it over.

This was my second time shipping a car but my first time using Navi. The previous company I used had poor communication, so I was paying attention to that this time. Navi wasn’t overly talkative, but they communicated at the points that actually mattered. I got confirmation, then a heads up before pickup, and another before delivery. I didn’t feel like I was left guessing. One thing I appreciated was that they didn’t overpromise exact timing, which made delays less frustrating when they happened. The driver handled things professionally and didn’t rush through the inspection. When the car arrived, I checked everything carefully and it matched the original condition.

I used Navi after seeing mixed opinions online, so I went in a bit unsure. The booking part was actually easier than I thought and I liked that I didn’t have to go through too many steps. My issue was mainly around waiting during the pickup window because it wasn’t very exact, and I had to adjust my day for it. Once the car was picked up, though, everything else felt normal. Delivery didn’t take longer than expected and the condition of the car was fine.

I didn’t originally plan to use a transport service, but after driving halfway and getting tired, I decided to ship the car instead. Navi was one of the few that didn’t make the process feel complicated. What stood out to me was that they didn’t rush me into booking. I asked questions, changed my dates once, and they still worked around it. Pickup came a bit later than first mentioned, but at that point I was already expecting some flexibility. The driver was calm, no pressure, just did the inspection and left. Delivery was straightforward, no damage or anything unusual.

Used Navi to transport my car after a long stay out of state. The process itself wasn’t complicated, which I liked, but I did have to follow up once or twice just to get clarity on timing. Once everything was confirmed, though, it moved along fine. The driver was professional and handled the drop-off properly. No damage or surprises at delivery, so I’d say the service did what it needed to do.

What made my experience with Navi stand out was how calm everything felt once it started. I didn’t need constant updates, just needed things to go according to plan, and that’s pretty much what happened. They didn’t overpromise anything during booking, which I actually respected. The pickup and delivery both fell within the expected range and the driver handled the inspection process carefully. When I received the car, I checked everything and it was exactly how I left it.

Navi is a broker with contractors that have no DOT numbers/Motor Carrier number and poor inferior equipment. They picked up a pristine Corvette that had just been detailed in Cape Coral FL to be delivered in NY. The car arrived 14 hours after promised at 11 pm. Filthy dirt and wet and this was an enclosed trailer. There was no ability to actually track the car despite being told it would be available to do so.

My experience with Navi was mostly positive. I booked a few days ahead and everything seemed clear at the beginning. Pickup came a bit later than I initially expected, which affected my plans slightly, but they did communicate the adjustment. Once the car was on the move, things went smoothly. Delivery didn’t take longer than what they estimated, and the car arrived without any issues. It wasn’t perfect timing-wise, but overall it was reliable.

I’ve heard a lot of mixed things about auto transport services, so I went into this expecting some level of stress. Surprisingly, Navi made it feel quite manageable. The booking process was simple enough and they didn’t overload me with unnecessary steps. I liked that they were upfront about possible delays instead of promising exact times. That helped set expectations properly. In the end, the delivery went through without any problems and the car condition matched what was documented.

I had a contract with Navi auto Transport for $918. My car was picked up on December 31, 2025 on time and arrived January 5, 2026 per contract. However, the amount was $1100 and increase of $182. Navi mentioned this to me when the Carrier was selected. I agreed as I was leaving on a plane and needed the car taken care of. I was disappointed, but the driver was good and the car in good shape. When I needed the car shipped back home. I mentioned my disappointment with the $182 increase. I was told “that won’t happen again“. The second contract to ship the car back home was for $893. The car was to be picked up in their three – day Window. March 30, 31st, or April 1. Starting on March 12, I contacted Navi and asked if there was any update on a Carrier. Again, I contacted Navi on March 19, March 26, March 31, April 1. Each time receiving a text stating they are working on it.

I used Navi Auto Transport when I had to move on short notice for work and didn’t have the option of driving myself. What stood out to me was how they handled the scheduling without making it feel rushed or confusing. They gave me a realistic window and stuck close to it. I didn’t have to keep checking in constantly, which I appreciated. The car showed up in the same condition and the overall process felt organized from start to finish.

This one involved an HOA neighborhood that hates large trucks and acts like every delivery is a criminal event. I warned the dispatcher and they suggested meeting at the entrance instead of trying to force the issue. Smart move. The pickup went fine and the driver was patient even though my HOA manager decided to hover and ask pointless questions. Transit itself was smooth, and the car arrived in Georgia within the quoted window. The experience was good overall. I’m only holding back a star because the first scheduling call came later than I expected.

I bought a Tesla from a private seller in California and wanted it moved to Phoenix without putting random miles on it. My main concern was battery level and making sure the car stayed charged enough for loading and unloading. They actually asked about state of charge ahead of time, which told me somebody was paying attention. The driver noted it on the paperwork, loaded it carefully, and the car arrived with the same charge range I had been told to expect. Not a huge dramatic story, just competent handling of something people often get wrong.

My SUV was being shipped to a mountain town in Colorado where a full transport truck could not easily get through the last stretch. I thought that would become a giant issue, but they handled it by setting a meetup point outside town and telling me early enough to plan around it. That’s the kind of thing people should mention because surprises are what make transport stressful. The route update came the night before, the driver was on time at the meetup lot, and the inspection was straightforward. Nothing felt improvised even though the location changed.

I had a nonrunning Corolla sitting at my uncle’s house in New Mexico and needed it brought to Dallas for repairs. That kind of job is never as simple as transporting a regular sedan, so I expected extra trouble. They explained right away that the driver would need winch capability and a clear approach to the driveway. Good start. Pickup happened smoothly once we moved a trailer out of the way. Delivery took an extra day because of route changes, but the car arrived exactly how it left and the driver knew how to handle a dead vehicle without drama.

A lot of reviews talk about long interstate routes, but mine was a shorter move from Sacramento down to San Diego after I had surgery and could not drive myself. I was more stressed about timing than distance because I needed the car there before a family member left town. The dispatcher understood the situation and was honest about what was possible instead of promising magic. Pickup happened the next morning, the driver texted when he was ninety minutes away, and delivery landed that evening. Fast, clean, and respectful through the whole process.

This was for a lease return. I had moved early for work and still needed the car brought from Ohio to my new address in Maryland before turn in. I mostly wanted proof of condition because I knew the leasing company would look at everything. The pickup driver photographed all four wheels, the windshield, and the front bumper before loading, which I really appreciated. The car arrived on time, mileage was exactly where expected, and I had enough documentation to hand the lease back without any argument. That level of detail made the service worth it.

I moved from Seattle to Boise and used transport mainly because I had two kids, a dog, and no patience left. The actual service was good. The reason this is four stars instead of five is because the first phone call felt a bit too salesy for my taste. After booking though, everything settled down. The driver was practical, polite, and very normal. He did not overshare, did not rush the inspection, and gave me a realistic arrival range. The vehicle came in without damage and the final cost matched the quote, so I cannot complain too much.

I needed enclosed transport for a restored 1968 Mustang that had just come out of paint, so I was way more anxious than usual. My fear was not delay. My fear was straps, chips, and somebody treating it like a normal used car. The driver who came clearly understood that this was not a grocery getter. He used soft tie downs, took his time around the front lip, and let me check the placement before closing everything up. Delivery happened a day later than first projected, but I did not care because the car arrived flawless.

My situation was weird because I was buying a car from an online auction, and the release office had very limited hours. I honestly thought that part would ruin the whole process. Instead, the dispatcher called the yard directly, got the release instructions, and made sure the driver had the lot number before arrival. That saved me from playing messenger between three different people. Once the car was on the truck, I got a proper update instead of vague promises. It showed up in Nashville exactly as pictured, dusty from the road but otherwise unchanged.

I used them for a college move. My son had to get from Indiana to Arizona and there was no way I was making that drive during orientation week. The carrier could not get into the dorm lane because of all the student traffic, so they suggested meeting at a nearby shopping center and that worked better than trying to force it. The handoff was quick, the inspection was clear, and the car reached him in good shape. Four stars only because the pickup happened near the end of the assigned window, and we spent too much of that day waiting around.

Mine was not a relocation story. I had a project truck that finally became roadworthy but I did not trust it for a six hundred mile highway drive yet. I told them upfront it was running but still rough at idle and they matched it with a driver who was comfortable loading older vehicles. That mattered. Pickup was careful, no rushing, no mocking the truck, no nonsense. I got photo updates once it was secured and again on delivery morning. Seeing that old F150 show up without new leaks or loose trim felt like a small miracle.

I shipped my mother’s Buick from Tampa to New Jersey after deciding she should stop doing that drive by herself every winter. I expected lots of confusion because she had paperwork questions, and I was handling most of it from another state. The rep slowed everything down, told us exactly what had to be in the car and what could not stay in it, and confirmed the driver details the night before. The vehicle was delivered clean, started right up, and the driver waited while my mom did her slow walk around like a detective. No pressure at all.

My move from Minneapolis to Austin was already messy, so I wanted the transport side to be boring in the best way. They gave me a pickup window, explained why exact times are hard with long routes, and actually kept in touch when traffic pushed things back. The driver met me at a grocery lot instead of my apartment because the road by my building was too narrow for the truck. That ended up being easier anyway. The car arrived safely and the only reason I am giving four stars is that I wish the first ETA had been a little tighter.

I had a car bought at a small dealer in Albany and needed it moved to Charlotte before I flew in for work. What made this one feel different was that the dispatcher coordinated directly with the dealer, so I did not spend half my day chasing signatures and gate hours. Pickup happened behind the showroom because the street was too tight for a full carrier. The driver checked the odometer with the sales guy, took pictures of two curb marks on the rear wheel, then loaded it. Delivery landed inside the estimate and the car looked exactly the same.

They are all great and responsive when trying to get your business. Once you sign, the 1-3 days name a week. That great price you were quoted? Suddenly, carriers want more. So the things that sold me on them (price and timeliness) all went out the window. When they text you that they found a carrier and will call you? They won't. It's an automated service . When you call back, they'll tell you that they are still looking. They told me a date when they finally found a carrier that I was paying more for. I called the carrier the day of, and he was picking cars f I'm three other states before getting to my car. So that 1-3 days became at least 7 and $60 more. Find a better company elsewhere.

I was shipping a retired police Tahoe that still had a few odd quirks, including a stubborn rear hatch and a battery that likes to act up if it sits too long. I warned them in advance and they paired it with a driver who sounded completely unfazed. That gave me confidence because I did not want someone discovering those issues during loading. Pickup and unloading both went smoothly, and the vehicle reached my cousin in Missouri without any extra scratches or dead battery panic. Odd vehicle, normal process, which is exactly what I hoped for.

My car had to be moved after hail damage repairs and I was extra protective because it had just come back from the body shop. I explained that on the booking call and they noted it clearly so the driver took extra care during inspection. Pickup was clean, delivery was clean, and the repaired panels looked exactly the same on arrival. I am leaving one star off only because the first quote follow up felt a little too frequent before I booked, but once we were scheduled the process itself was good.

I purchased a vehicle for my daughter as a graduation gift and wanted it delivered to her apartment in North Carolina before she got back from a trip. That meant timing actually mattered. The team gave me a realistic delivery range and, to their credit, the car arrived the day before she returned. The driver parked across from the building because the apartment lane was cramped and called me before unloading. We checked the car on video together and everything matched. Pulling that surprise off without a hitch was worth a lot to me.

This has been a horrible and very concerning experience so far. We were promised a 24 hour notice for pickup on 3/30, then we got a call at 7:30 am this morning from their third party company insisting that they pick up the car within 1 hour. We tried to explain we had very important plans that would cost us over $200 to cancel and they still insisted it had to be this morning. He kept saying “Time is money - the driver has to pick it up now otherwise we lose money.” I tried to call Navi to understand what was going on and couldn’t get ahold of anyone, even though they promise 24/7 assistance. Then the driver showed up in an extremely sketchy truck, license plate wasn’t even visible (see photos). We tried to ask him questions and he did not speak English, so we were completely in the dark.

The route for mine was New Orleans to Pittsburgh, and my biggest worry was weather because the booking happened during storm season. They did not sugarcoat anything. I was told straight up that pickup could move if the carrier had to reroute around storms. That honesty made the later update easier to accept when the schedule shifted by several hours. Even with that, the vehicle still arrived inside the estimated range and without damage. I would rather have realistic communication than fake certainty, and that’s exactly what I got.

I had a pickup from a storage facility where access hours were strict and the office staff was not exactly helpful. The dispatcher had to work around those limits and still got the carrier there inside the release window. Delivery was fine and the vehicle itself showed up exactly as expected. The reason this is four stars is because I had to initiate one of the update calls myself. Once I did, they were responsive, but I would have preferred a little more proactive communication.

We used them for a two car household move from North Carolina to Arizona, and honestly I expected the transport side to be the part that broke our brain. It wasn’t. One sedan went on an open carrier and the older SUV followed on a different route because of scheduling, but both deliveries stayed inside the promised windows. The communication was clear about that from the beginning, which helped. They never pretended both would magically ride together just to make the sale. I respect that. Both vehicles arrived exactly as documented.

I needed a vehicle picked up from a mechanic in Cleveland after an engine replacement because I did not trust the first long drive home yet. The shop had awkward hours and closes early, which could have made the pickup difficult. Instead of making me deal with that alone, the dispatcher confirmed the shop manager’s availability and lined the truck up accordingly. That sounds small until you have dealt with businesses pointing fingers at each other. The car got to Philadelphia without issue and the mileage matched exactly. Very well handled.

I booked transport during a holiday week which was probably not my smartest move, so I expected some delay. To be fair, they warned me route timing could shift. Pickup slid by one day, but after that the trip stayed on track and the car arrived in good shape. The driver did a proper walkaround and did not act irritated when I checked everything twice. Four stars because holiday timing was a little messy, but the actual transport was handled well.

I had a Mini Cooper moved from San Francisco to Denver after selling my bigger car and downsizing. Because the Mini sits low and has aftermarket wheels, I was paying attention to loading more than anything else. The driver took pictures, checked wheel condition in front of me, and did not brush off my questions. Transit took about what they quoted, and the vehicle arrived without new scuffs on the wheels or bumper. I know that sounds minor, but anyone who has paid for aftermarket parts knows exactly why that matters.

This was not even my car. I booked transport for my brother, who was deployed overseas, so I had to handle the timing, paperwork, keys, and delivery with power of attorney. I expected the process to be a mess. It was not. They told me exactly what paperwork the driver needed, how to label the spare key, and what to remove from the vehicle before pickup. Delivery to his storage facility in North Carolina went exactly as planned. The kind of job that could have turned into ten phone calls became maybe three. I value that more than flashy promises.

My pickup location was a rural property outside Tulsa with a gravel driveway and a gate that barely fits a normal truck, so I expected complications. To their credit, they asked about access before confirming dispatch. We ended up meeting the carrier at a gas station off the highway and that worked better than trying to squeeze into the property. The car reached Richmond with no damage and the driver was courteous. I am giving four stars because there was a gap in updates mid-route that made me wonder for a bit, even though delivery was ultimately fine.

I transported a small luxury coupe from Boston to Atlanta and was mostly worried about low ground clearance because the front bumper sits close to the pavement. The driver acknowledged that immediately and used boards during loading without me even asking. That earned trust fast. I also appreciated that they did not treat me like I was being overly cautious for caring about the front lip. Delivery landed in the original range and the car came off the trailer exactly as it went on. For anyone shipping something low, that kind of awareness matters a lot.

Mine was a family emergency situation. My father ended up in rehab after a fall, and I needed his car moved from South Carolina to my place in Kentucky because it could not sit at his apartment complex forever. I did not have the energy for confusing logistics that week. The rep kept it simple, told me what documents were needed, and worked around the building manager’s schedule for pickup. The driver called before arriving and waited while the spare key issue got sorted. That patience helped more than they probably realize. The car arrived safely and one less thing was hanging over us.

I had a dealership trade arranged between two states and just needed the vehicle moved without turning it into a project. The dealership paperwork was the annoying part, not the transport itself. Once the release form was sorted, everything moved pretty well. Driver communication was decent and the handoff photos were helpful because I was not present at pickup. The car arrived one evening later than first projected, but the condition matched and there were no billing surprises. Solid service, just not perfect on timing.

My husband and I were doing the classic snowbird thing and needed one vehicle moved from Michigan to Florida while we drove the other with our dogs. I liked that they were familiar with that type of route and did not sound confused when I asked about timing around seasonal demand. Pickup was at our storage unit because the street outside our condo was too tight. Delivery happened at a gated community and the driver still managed it without turning the whole thing into a scene. The car got there exactly when we needed it, which made the rest of the move easier.

I used them after another company kept postponing my route from Las Vegas to Portland and I was tired of hearing the same excuses. What I noticed here was the difference in how information was given. Instead of telling me what I wanted to hear, they told me when the route was likely to fill and what price range actually moved cars on that lane. That honesty helped. Once booked, the carrier assignment stuck. No disappearing act. The car was picked up on the second day of the window and delivered in solid condition with no new marks.

I called them for a quote. They were higher than other companies. Then nonstop three or four times a day for a week that kept sending me text messages and emails asking me if I was ready. It's terribly annoying and unprofessional marketing. I'm never gonna get a quote from them again do not use these guys. They were expensive anyways, and they have poor reviews. Many poor reviews! I was happy with karma auto transport.

I used them for a seasonal move from Maine to South Carolina and expected weather to cause some kind of domino effect. Instead, I got a realistic schedule, a carrier who actually called when he said he would, and a clean handoff on both ends. The driver even suggested a nearby lot for delivery because my street had parked cars on both sides and not enough turning room. That small adjustment made the unload quick and stress-free. The vehicle arrived exactly as inspected and the final bill matched the original agreement.

This was a dealership transfer for a hard-to-find trim level that I finally located out of state. I had zero interest in flying there just to drive it back. What I wanted was clean documentation because the dealer had already detailed the car and I didn’t want arguments later. The pickup inspection was thorough, down to a tiny scuff near the trunk lip. Delivery to my driveway in Tennessee happened on schedule and the scuff was the same tiny scuff. That level of consistency is exactly what I paid for.

I needed a vehicle moved from a ski town after the winter season and the narrow roads made access tricky for a full size carrier. They solved it with a nearby meeting spot instead of pretending door to door literally means any door anywhere. I appreciate realistic thinking. The car arrived in Arizona without damage and the final price matched what I was quoted. I’m only leaving one star off because the first available pickup date slipped by a day, though they did tell me as soon as that changed.

I booked transport after a family member passed away and I needed to move her car from Nevada to my home in Utah while handling everything else. I was in no mood for confusion. The person I spoke with was calm, did not overtalk, and simply told me what they needed from me. That was appreciated more than they probably know. Pickup happened from her assisted living facility with no issue, and the driver was respectful on site. Delivery was smooth and the whole process felt mercifully uncomplicated during a rough week.

I shipped a Corvette after a tire issue made me give up on the idea of driving it home myself. Low clearance cars make me nervous with carriers, but the driver knew exactly what he was doing and used ramps carefully without scraping the front. They documented the existing paint chip near the hood stripe and that same chip was the first thing I checked on arrival. Still there, no new marks around it. Transit timing was good and communication stayed clear. I’d absolutely use them again for a low car.

My route was short, only a few states over, but I still chose transport because I had already done enough driving that week. The booking process was simple and the vehicle arrived safely. The only reason it is not five stars is because I prefer more frequent transit updates than what I got. Nothing went wrong, but I like hearing from someone in the middle of the trip. That said, pickup was punctual, delivery was within the estimate, and the car condition was unchanged.

I had a car stuck at an ex’s place in another state and wanted it gone without turning the situation into another argument. That meant the pickup window had to be clear and the handoff had to be simple. The dispatcher handled it discreetly, made sure the driver had my contact and not just the pickup address, and kept things moving. The car was loaded, documented, and on the road the same afternoon. It arrived in Nashville with no issues. Honestly, just avoiding extra drama made this worth every dollar.

This was for an EV and I had seen enough horror stories online to be nervous. Instead of brushing that off, they asked practical questions about battery charge, key cards, and whether transport mode had been enabled. That attention to detail made the rest of the process easier. Pickup from a suburban neighborhood happened without any issue, and delivery to Chicago was within the estimate. The vehicle arrived with normal battery drain and no mystery warning lights. For an EV shipment, that counts as a strong success in my book.

I used them to move a compact car from Los Angeles to Albuquerque after my nephew inherited it. The apartment building in LA had a ridiculous loading situation, so pickup had to happen on a side street at a very specific hour. The driver managed it, but it took a few extra calls to line up. Once the car was on board everything settled down. Transit was fine and the car arrived in good shape. Four stars because city pickups are messy and I felt that stress, though the final outcome was still positive.

Mine was a corporate relocation but done on a personal budget because my reimbursement came later. I needed a fair quote more than fancy language. They were straight with me about what the lane usually costs and why the cheapest online offers often go nowhere. That ended up being true because the first low quote I got elsewhere never found a driver. Here, the assignment happened and stayed assigned. Pickup from New Jersey was smooth and delivery to Nashville was on time. Sometimes the most honest option ends up being the least stressful one.

Car wasn’t even with me when I booked it. It was at my cousin’s place and the keys were with someone else. Sounded messy but it worked out. They coordinated everything without dragging me into it. By the time I got an update it was already on the way. Delivery was simple and quiet.

I didn’t fully trust the process at first because of stories I’ve heard. Pickup moved by a few hours but I was told early which helped. Delivery came later in the evening but nothing was wrong with the car. No new marks, no strange changes. Just wish timing was more precise.

Booked this after realizing I didn’t want to deal with another long drive. Everything felt pretty normal, not overhyped or complicated. Pickup was done in a public lot because the truck couldn’t access my street, which made sense. I got one update after pickup and one before delivery. That worked for me. Car arrived exactly how I left it.

Only thing I didn’t like was the waiting part. The pickup window felt long and I had to stay available the whole time. After that though, it was fine. Driver showed up, checked the car properly, and loaded it without rushing. Delivery was clean, no issues with the vehicle. Just wish timing was tighter.

Didn’t even overthink this one. Booked it, confirmed details, and just waited. Pickup happened at a nearby lot instead of my building because of access issues, which honestly made things smoother. The driver was quick with the inspection and didn’t drag anything out. Car came in just as expected. Sometimes simple is all you want.

The process itself was fine, just wish communication in the middle was a bit more frequent. I didn’t hear anything for a while after pickup, which made me wonder, but delivery still happened within the timeframe they mentioned. Car condition was unchanged, so that’s what matters. Not perfect, but still solid.

Left my car behind during a move thinking I’d come back for it later. Never did. Ended up booking transport from my new place. Pickup was handled without me even being there which helped because my schedule was messy. I just made sure the keys were sorted and everything else was handled. When it arrived, it felt like I just drove it yesterday. Nothing off, nothing added.

Not everything lined up perfectly but it worked. Pickup shifted slightly which wasn’t ideal, but at least I knew before it happened. The driver was straightforward, no unnecessary talking. Loading took a bit longer than I expected but it looked like they were being careful. Delivery went fine, no damage, nothing missing. I’d use it again but with a bit more flexibility on my end.

Car was at a dealership in another state and I didn’t feel like flying out just to drive it back. They handled most of the coordination with the dealer which saved me from chasing paperwork. I got a call once it was picked up and then another closer to delivery. That was enough for me. Didn’t need constant updates. Vehicle showed up exactly as described, even down to a small mark I already knew about.

My car had been sitting in my cousin’s driveway in Arizona longer than planned and at some point it just became one of those things I kept postponing. Finally booked transport instead of overthinking it. Pickup didn’t even happen at the house because the street was tight, so we met at a wider road nearby. That part actually made things quicker. The driver checked everything, loaded it up, and that was it. Delivery came through without anything changing on the car. No extra stress.

Bait & Switch. Quotes a lower price then raises the price before you can get delivery. Quotes 3-5 day pickup, but does NOT follow through. After you pay your deposit it becomes hard to talk to anyone. Excuse after excuse.

Navi failed to secure transport of our car from TN to CA within 3 day window. On afternoon of 1st day we reached out to Navi by phone to express concern we had not heard anything about when the pickup would take place. We were given assurance that everything was on track and a carrier would be contacting us "very soon". Afternoon of 2nd day, still no contact from carrier, so again reached out to Navi by phone, and were again assured everything was on track, but just to be safe, they were flagging our order to be expedited.

Don't bother with this company. They will call and text you every day to book and pay. Once you give them your credit card details, forget about it. They will change the agreed-upon price and lie about it. They won't bother updating you on anything. If you call, you will get an AI as the customer service rep. When you are able to speak to a human, they will tell you they have no knowledge of previous conversations and that you must have spoken to another person, so nothing is documented or they just want to have the ability to feign ignorance of any agreements or promises. They don't even bother to let you know in advance that the credit card used to secure the shipping is just for their commission and that upon your car's arrival you need pay the driver cash for the shipping. You can also count on the delivery date changing to a later date than promised. Horrible experience. All liars.

These people are LIARS and THIEVES. My name is Dr. Larry Sr. Navi Auto Transport company STOLE $340.00 from me. It's called Theft By Deception. This company lied to me about the (cost and timeframe) for shipping my Rolls Royce from Las Vegas to New Jersey. They quoted me $1,760 then at the last minute they said they couldn't get a truck to pick up at the agreed deadline unless I paid them $2,100. for the same job. Because I had already wasted 5 days waiting on them, I didn’t want to start new with another company. I paid them (under duress) the (NEW PRICE) and they still didn't meet the deadline after charging me the additional money. THE CAR WAS PICKED UP 2 DAYS AFTER THE DEADLINE!!

I contracted with Navi Auto Transport to ship my car from Portland Maine to Knoxville Tennessee. At the time I booked my shipment I agreed to pay extra for next day pickup and was assured that would/could happen. Six days later I am still waiting for my car to get picked up. Two days ago my car was assigned a dispatcher after I agreed to pay $700 (66%) more than the originally quoted amount. The car was supposed to get picked up yesterday. That didn't happen and company who is assigned to transport the car is not responding to my texts. The Navi "sales team" has been predictably pleasant however nothing that has been promised has happened. Don't assume that their "superior" rating or slick webpage is of any value.

I got a quote from them so I called to see what I needed to do to get the vehicle picked up. Kyle said that 2-3 days notice was all they needed. I set it up for a certain date and time and within a couple hours, I got a call wanting me to pay more to have it picked up on the day that was promised. I told them that I wasn't paying more for the day that was already promised. Nothing from them on the day that was promised. The next day, I got a call and was told they could pick the vehicle up at 4 for $255 more than quoted. I said no, and I was only going to pay quoted price. The person on the phone said give him 5 minutes, and he would see what he can do. Called me back and it would only charge me an additional $215 from quoted price, and already a day late. So I cancelled. It would really help if these people would learn English!

We had bad experience with Navi shipping company. First they raised the price almost doubled, then uncertain about the car pick up day. We canceled the contract in writing until six days later the order was still on the national board, which means we couldn't hire any other shipping company to ship our car. We called many times, but nobody helped us. We emailed them and then called them over and over. Finally they canceled our order. It took them one minute to cancel it, but they took 7 days. I wouldn't never never use this company again.

I had Navi transport a 2012 Mini Hardtop. I went on a couple of search engines and looked at the reviews. I looked at what the services they offered were and how responsive they were. Their price was competitive with others. So, I chose them. I went through some analysis to determine who to pick and they have my recommendation. Their representative was very professional and gave me all the information I needed to know. The transaction itself was very smooth. There was a bit of additional handholding I needed from the individual who I made the initial contact with. Except the scheduling and all that stuff, it would have helped if there had been a little bit smoother transition there. Overall, I'm very satisfied.

What stood out for me was how little emotional energy this required. I didn’t need to chase updates or prepare for conflict. Things moved quietly in the background. At first, that calm made me suspicious, but over time it became reassuring. When the car arrived earlier than expected, it felt like confirmation that the process had been steady all along.

This process challenged my patience more than anything else. I don’t enjoy not knowing what stage things are in, and there were moments where the silence made me uncomfortable. Still, nothing ever turned chaotic. The car arrived safely and earlier than planned. Looking back, I think my frustration came more from waiting than from anything the company actually did wrong.

I spent more time managing my expectations than managing the service itself. That says something. The process wasn’t perfect, and there were moments of uncertainty, but nothing spiraled. The early delivery softened the memory of those moments and left me feeling neutral instead of frustrated.

This was my second time transporting a vehicle and I paid closer attention this time. The inspection at pickup was done carefully and nothing felt rushed. There were a few quiet periods during transport, but updates came when they were relevant. I didn’t feel ignored or misled. Delivery happened earlier than expected and the driver walked me through the final check without pressure. The process felt professional and straightforward from start to finish.

What surprised me most was how little emotional energy this required. I didn’t need to stay alert, follow up repeatedly, or prepare for conflict. Things unfolded quietly in the background. At first, that silence made me suspicious, but over time it became reassuring. When delivery happened earlier than expected, it didn’t feel like luck. It felt like the natural end of a process that had been moving steadily the whole time.

The process didn’t feel smooth in a polished way, but it also didn’t feel careless. There were moments where I wished I had more clarity about what stage things were in, mostly because waiting without context makes me uncomfortable. Still, nothing escalated into a real issue. The car arrived safely and sooner than expected. Looking back, most of the tension I felt came from my own expectations, not from anything that actually went wrong.

We were moving from Sauna Beach to Santa Barbara, and we have three vehicles and there's only two of us, so I needed one transported. I looked companies up online and Navi was the one with the best rating. The company itself was good, but they subcontract out and I did not like their subcontractors. They try to gouge you for more money on the other end. They gave me two subcontractors. The first one, I didn't like at all. He was trying to change the day on me. Then the second one still charged me $20 more than the agreed upon amount. Navi needs to be better with their subcontractors.

Everything was good with Navi. They gave me a better price and it's about 100 dollars cheaper than other companies. I wanted to get my daughter her car in Colorado and didn't want to drive it in the middle of winter and they did a good job.

When I set up the cross-country transport through Navi Auto, there was some uncertainty, because it seemed like there were multiple intermediaries. But once I was able to get in touch with the driver, then it was straightforward. The pick-up location was a 15-minute Uber ride away. I met the driver and it seemed like he knew what he was doing. The transport was scheduled to take five to seven days, and it took five.

I've gotten so many cars towed and transported before, and the one with Navi Auto Transport was the worst. Initially, I did a search online, and they had good ratings, but they didn't do a good job for me. They got in touch with me the day before. I live up in Hopewell Junction and drove down to The Bronx. It's about an hour's ride. I met the guy and he hooked the cars up, but there was only one flatbed truck for two cars. The guy put one car on the flatbed, and he towed the other car in the back. He piggybacked it. The car had a blowout in the front, and the whole tire and the rim got messed up. I drove back up here and the driver was late 'cause the car had a blowout. I'm not happy at all with Navi Auto Transport. I didn't pay them the balance and I'm never using them again. I would not even mention them to anyone.