Navi Auto Transport Reviews

I booked Navi after putting it off for weeks because I kept hearing mixed stories about car transport services in general. In the end, the process was less stressful than I expected. I liked that they explained things in a realistic way instead of acting like every timing estimate was guaranteed. Pickup shifted slightly, but because I already understood the window system, it didn’t feel like a disaster. Once the car was in transit, everything moved steadily, and delivery happened without any issues.

The service worked fine overall, just required a bit more patience than I originally expected. My pickup window stretched longer than planned and I had to reorganize part of my day around it. Aside from that, I didn’t run into problems. Booking was straightforward, and I didn’t feel confused at any stage. Delivery happened within the estimated timeframe, and the vehicle arrived in good condition.

I arranged the transport while dealing with a lot of other responsibilities, so I didn’t have time to keep checking every detail. That’s probably why I appreciated how this went. Once everything was confirmed, I didn’t have to keep following up. There weren’t too many updates, but the important ones came through at the right time. The driver reached out before delivery and handled everything calmly. When I got the car back, I checked it over, and it was exactly how I left it. It felt reliable without being overcomplicated.

These guys took 5 days to find a carrier and then almost doubled the cost. It took another 5 days for delivery. They are horrible.

The service did what it needed to do, but I wouldn’t say it was completely smooth from start to finish. My main issue was around timing because I had to adjust my schedule during the pickup window. It wasn’t a major problem, just something I wasn’t fully prepared for. Once the car was picked up, though, everything else felt straightforward. Delivery didn’t take longer than expected and the car was in good condition when it arrived.

I booked Navi without overthinking it too much because I just needed something that would work. I wasn’t expecting updates every minute, so maybe that helped my experience. Things didn’t happen instantly, but they also didn’t feel disorganized. I got notified when it mattered, especially before delivery, and that was enough for me. The driver didn’t rush anything and handled the inspection properly, which gave me some confidence. When the car arrived, I checked it carefully and there were no surprises. For me, it felt like a quiet process that just handled itself.

On 4/29/26 we called to have our vehicle shipped from Arizona to Washington State. Salesman told us car would be picked up on 4/30/26 by 10AM but we would have to pay more for expedited service. I was told vehicle would be delivered on 5/2/25. I am writing this review on 5/5/26. My car is still in AZ. Customer service keeps telling me any day now it will get picked up. Cancelled order today. If I could give zero (0) stars I would. Salesman lied to us. Terrible experience!!

I requested a quote and in the last minute they increased the cost from $1100 to $1500. Same or more as other quotes. I told them I didn't want their service and now they won't stop calling me on MANY different phone numbers. Twenty one calls in 2 days! AND many more in 10 days. I can block numbers but a new one starts being used. It's awful.

Buyer Beware! Scam Alert! I was quoted $600 to ship my car, downpayment requested. Paid $100 more for "top load" to avoid damage to my car during transport. 2 days before pickup they tell me the price will be $1,350.00, cash on delivery, 2x the original quote! I was moving and at that point the cost to find another transport company would be more than difficult. The car arrived early and I had to ask a friend to help as I was flying. He had to meet them in Sun Valley, Ca., when the car was to arrive in Studio City, and with cash? They said trucks are not allowed? I know this is not true, I've had cars delivered here before.

Overall, I’d say it’s a workable service. Not perfect, but not problematic either. The main thing for me was the waiting around during pickup because I wasn’t sure exactly when it would happen. Aside from that, everything went as expected. The process wasn’t confusing and I didn’t have trouble setting things up. Delivery came within the expected timeframe and the car was in good condition.

I arranged the transport while dealing with a lot of other responsibilities, so I didn’t have time to keep checking every detail. That’s probably why I appreciated how this went. Once everything was confirmed, I didn’t have to keep following up. There weren’t too many updates, but the important ones came through at the right time. The driver reached out before delivery and handled everything calmly. When I got the car back, I checked it over and it was exactly how I left it. It felt reliable without being overcomplicated.

I think the experience depends on how much control you want over the process. For me, I like things to be very precise, so the pickup window being a bit open was slightly frustrating. That said, I didn’t run into any real issues beyond that. The booking process was simple and I didn’t get confused at any stage. Once the car was in transit, everything moved normally. Delivery happened within the timeframe they gave and the car arrived without any problems.

The service did what it needed to do, but I wouldn’t say it was completely smooth from start to finish. My main issue was around timing because I had to adjust my schedule during the pickup window. It wasn’t a major problem, just something I wasn’t fully prepared for. Once the car was picked up, though, everything else felt straightforward. Delivery didn’t take longer than expected and the car was in good condition when it arrived.

I booked Navi without overthinking it too much because I just needed something that would work. I wasn’t expecting updates every minute, so maybe that helped my experience. Things didn’t happen instantly, but they also didn’t feel disorganized. I got notified when it mattered, especially before delivery, and that was enough for me. The driver didn’t rush anything and handled the inspection properly, which gave me some confidence. When the car arrived, I checked it carefully and there were no surprises. For me, it felt like a quiet process that just handled itself.

I wasn’t really looking for anything special, just needed the car moved without turning it into another stressful task. What I liked about Navi was that once everything started, it didn’t feel like I had to manage it myself. I didn’t get constant updates, but I also didn’t feel lost at any point. Things just progressed in the background. The driver gave a heads up before arrival and handled everything calmly. When I received the car, I checked it properly and it was exactly how I handed it over. It’s not a flashy service, but it does what it’s supposed to.

I’d say the service is fine, just not very precise. I like knowing exact times and that’s probably where I felt a bit uncomfortable. The pickup window felt a bit open, so I had to adjust my day around it. Aside from that, I didn’t have any real complaints. The process itself wasn’t confusing and everything worked the way it should. Delivery happened within the timeframe and the car was in good condition.

It worked out, just not in a perfect way. I had a bit of back and forth around confirming the pickup day, which made it slightly inconvenient because I had to stay available longer than planned. I wouldn’t say it was a big issue, just something to keep in mind. Once the car was actually picked up, everything else felt normal. I didn’t have to worry much after that, and delivery came within the expected range. The car arrived without any problems.

I’ve used a transport service once before and that experience made me a bit cautious this time. With Navi, I paid more attention to how they explained things at the start. They didn’t try to give me exact promises they couldn’t keep, which I appreciated. It made the whole process feel more realistic instead of overly polished. There was a slight delay around pickup, but it didn’t feel like something went wrong, more like part of how the system works. Once things got moving, I didn’t feel the need to keep checking constantly. The driver handled everything properly and the delivery went through without any issues.

I didn’t even plan this properly at first. I was supposed to drive the car myself but changed my mind last minute and had to find a transport option quickly. Navi wasn’t the first one I checked, but they were the first that didn’t make everything feel complicated. I didn’t get a perfect timeline, but they explained how the window works, so I adjusted my expectations. Pickup didn’t happen immediately, but it wasn’t confusing either. The driver was straightforward, no long talk, just did what needed to be done. Delivery was smooth and the car was exactly how I left it.

I used Navi during a period where I was handling multiple things at once, so I didn’t really have the time to keep checking on every step. That’s probably why I appreciated the experience more. Once I booked, I wasn’t constantly thinking about it. There weren’t too many updates, but I got contacted when it actually mattered, especially before delivery. The driver was respectful and didn’t rush through things, which made the handoff feel more controlled. When the car arrived, I checked everything and it was exactly how I left it. It wasn’t flashy service, just something that worked quietly.

I think the service depends on how patient you are. If you’re expecting very tight timing, you might get a bit frustrated. In my case, I had to adjust slightly because the pickup didn’t land exactly when I planned. That said, nothing went wrong beyond that. The booking process was easy, I understood what I was signing up for, and once the car was in transit, everything moved normally. Delivery came through and the car was fine.

I used Navi in a situation where I honestly didn’t have much control over timing. My schedule kept shifting, so I had to adjust my pickup date twice before everything finally lined up. What I liked was that they didn’t make it stressful when I changed things. They just updated it and moved on. The pickup itself didn’t happen immediately on the first available day, but I had already been told it might not be exact, so I wasn’t surprised. The driver wasn’t in a rush, did the inspection properly, and just handled it calmly. Delivery was straightforward after that, no drama, no damage.

For me, the service was okay, just not something I’d call perfect. I didn’t have any issues with the car itself, everything arrived fine, but I did feel like I was waiting around more than I expected, especially during pickup. I had to keep my day open longer than planned. That part was a bit annoying. After the car was picked up, though, things settled and there were no real problems. Delivery happened within the timeframe they gave.

I’d say the service is reliable, just not very precise with timing. Everything worked, but I had to stay flexible around pickup which wasn’t ideal for my schedule. That said, I didn’t experience any real problems beyond that. The process was clear, I didn’t get confused at any point, and once the car was picked up, things moved normally. Delivery was completed without issues and the car arrived in good condition.

My experience was fine overall, just a bit of waiting involved. The booking part was easy and I didn’t struggle to understand anything. The only thing I didn’t really like was the uncertainty during the pickup window because I wasn’t sure exactly when to expect them. After that stage, though, everything went smoothly. The car was delivered within the timeframe they gave, and there were no issues with its condition.

It’s a decent service, just not perfect. I didn’t have any issues with the actual transport, but I did feel like I had to follow up once or twice just to be sure things were on track. They always responded, so it wasn’t like I was ignored, just not as proactive as I expected. Once things started moving, though, it went fine. Delivery happened within the estimated time and the car arrived without any problems.

I had a disappointing experience with Navi Auto Transport. I booked my vehicle shipment on March 26, 2026, with a pickup window of April 16–18, as my flight was scheduled for April 19. I arranged everything in advance based on this timeline and trusted the company would make reasonable efforts to meet the agreed schedule. I understand that as a broker, they do not control carriers and cannot guarantee availability. However, I was initially quoted approximately $2,000. As my move date approached, I was informed that additional costs were required, and I agreed to pay an extra $200 for a “guaranteed pickup.” Given my time constraints, I felt I had little choice but to accept this added charge. Unfortunately, this guaranteed service was not fulfilled.

I was able to reduce Navi's initial price, but it went up again at formal agreement. Communication methods are effective, driver was a good communicator, tracking map was helpful.

Worst company I have ever tried to work with. Terrible communication, basically non existent. DO NOT WORK WITH THEM!

I booked Navi while handling a lot of other things at the same time, so I needed something that wouldn’t require me to stay glued to my phone. That’s probably what I liked most, I didn’t have to keep checking in. Once everything was set, it moved on its own. There weren’t constant updates, but I got contacted when it was actually necessary, especially before delivery. The driver was polite and didn’t rush the process, which I appreciated because I wanted to be sure everything was documented properly. Delivery was smooth and there were no surprises when the car arrived.

The service itself worked, but I think it depends on what you expect going in. If you’re looking for very precise timing, it might not feel perfect. In my case, the pickup window shifted slightly and that was the main inconvenience. Aside from that, I didn’t have any real issues. The process wasn’t confusing, and once the car was on the move, things felt more settled. Delivery came within a reasonable timeframe and the car was exactly how I handed it over.

I used Navi after seeing mixed opinions online, so I went in a bit unsure. The booking part was actually easier than I thought and I liked that I didn’t have to go through too many steps. My issue was mainly around waiting during the pickup window because it wasn’t very exact, and I had to adjust my day for it. Once the car was picked up, though, everything else felt normal. Delivery didn’t take longer than expected and the condition of the car was fine.

I didn’t originally plan to use a transport service, but after driving halfway and getting tired, I decided to ship the car instead. Navi was one of the few that didn’t make the process feel complicated. What stood out to me was that they didn’t rush me into booking. I asked questions, changed my dates once, and they still worked around it. Pickup came a bit later than first mentioned, but at that point I was already expecting some flexibility. The driver was calm, no pressure, just did the inspection and left. Delivery was straightforward, no damage or anything unusual.

Used Navi to transport my car after a long stay out of state. The process itself wasn’t complicated, which I liked, but I did have to follow up once or twice just to get clarity on timing. Once everything was confirmed, though, it moved along fine. The driver was professional and handled the drop-off properly. No damage or surprises at delivery, so I’d say the service did what it needed to do.

What made my experience with Navi stand out was how calm everything felt once it started. I didn’t need constant updates, just needed things to go according to plan, and that’s pretty much what happened. They didn’t overpromise anything during booking, which I actually respected. The pickup and delivery both fell within the expected range and the driver handled the inspection process carefully. When I received the car, I checked everything and it was exactly how I left it.

Navi is a broker with contractors that have no DOT numbers/Motor Carrier number and poor inferior equipment. They picked up a pristine Corvette that had just been detailed in Cape Coral FL to be delivered in NY. The car arrived 14 hours after promised at 11 pm. Filthy dirt and wet and this was an enclosed trailer. There was no ability to actually track the car despite being told it would be available to do so.

My experience with Navi was mostly positive. I booked a few days ahead and everything seemed clear at the beginning. Pickup came a bit later than I initially expected, which affected my plans slightly, but they did communicate the adjustment. Once the car was on the move, things went smoothly. Delivery didn’t take longer than what they estimated, and the car arrived without any issues. It wasn’t perfect timing-wise, but overall it was reliable.

I’ve heard a lot of mixed things about auto transport services, so I went into this expecting some level of stress. Surprisingly, Navi made it feel quite manageable. The booking process was simple enough and they didn’t overload me with unnecessary steps. I liked that they were upfront about possible delays instead of promising exact times. That helped set expectations properly. In the end, the delivery went through without any problems and the car condition matched what was documented.

I had a contract with Navi auto Transport for $918. My car was picked up on December 31, 2025 on time and arrived January 5, 2026 per contract. However, the amount was $1100 and increase of $182. Navi mentioned this to me when the Carrier was selected. I agreed as I was leaving on a plane and needed the car taken care of. I was disappointed, but the driver was good and the car in good shape. When I needed the car shipped back home. I mentioned my disappointment with the $182 increase. I was told “that won’t happen again“. The second contract to ship the car back home was for $893. The car was to be picked up in their three – day Window. March 30, 31st, or April 1. Starting on March 12, I contacted Navi and asked if there was any update on a Carrier. Again, I contacted Navi on March 19, March 26, March 31, April 1. Each time receiving a text stating they are working on it.

I used Navi Auto Transport when I had to move on short notice for work and didn’t have the option of driving myself. What stood out to me was how they handled the scheduling without making it feel rushed or confusing. They gave me a realistic window and stuck close to it. I didn’t have to keep checking in constantly, which I appreciated. The car showed up in the same condition and the overall process felt organized from start to finish.

This one involved an HOA neighborhood that hates large trucks and acts like every delivery is a criminal event. I warned the dispatcher and they suggested meeting at the entrance instead of trying to force the issue. Smart move. The pickup went fine and the driver was patient even though my HOA manager decided to hover and ask pointless questions. Transit itself was smooth, and the car arrived in Georgia within the quoted window. The experience was good overall. I’m only holding back a star because the first scheduling call came later than I expected.

I bought a Tesla from a private seller in California and wanted it moved to Phoenix without putting random miles on it. My main concern was battery level and making sure the car stayed charged enough for loading and unloading. They actually asked about state of charge ahead of time, which told me somebody was paying attention. The driver noted it on the paperwork, loaded it carefully, and the car arrived with the same charge range I had been told to expect. Not a huge dramatic story, just competent handling of something people often get wrong.

My SUV was being shipped to a mountain town in Colorado where a full transport truck could not easily get through the last stretch. I thought that would become a giant issue, but they handled it by setting a meetup point outside town and telling me early enough to plan around it. That’s the kind of thing people should mention because surprises are what make transport stressful. The route update came the night before, the driver was on time at the meetup lot, and the inspection was straightforward. Nothing felt improvised even though the location changed.

I had a nonrunning Corolla sitting at my uncle’s house in New Mexico and needed it brought to Dallas for repairs. That kind of job is never as simple as transporting a regular sedan, so I expected extra trouble. They explained right away that the driver would need winch capability and a clear approach to the driveway. Good start. Pickup happened smoothly once we moved a trailer out of the way. Delivery took an extra day because of route changes, but the car arrived exactly how it left and the driver knew how to handle a dead vehicle without drama.

A lot of reviews talk about long interstate routes, but mine was a shorter move from Sacramento down to San Diego after I had surgery and could not drive myself. I was more stressed about timing than distance because I needed the car there before a family member left town. The dispatcher understood the situation and was honest about what was possible instead of promising magic. Pickup happened the next morning, the driver texted when he was ninety minutes away, and delivery landed that evening. Fast, clean, and respectful through the whole process.

This was for a lease return. I had moved early for work and still needed the car brought from Ohio to my new address in Maryland before turn in. I mostly wanted proof of condition because I knew the leasing company would look at everything. The pickup driver photographed all four wheels, the windshield, and the front bumper before loading, which I really appreciated. The car arrived on time, mileage was exactly where expected, and I had enough documentation to hand the lease back without any argument. That level of detail made the service worth it.

I moved from Seattle to Boise and used transport mainly because I had two kids, a dog, and no patience left. The actual service was good. The reason this is four stars instead of five is because the first phone call felt a bit too salesy for my taste. After booking though, everything settled down. The driver was practical, polite, and very normal. He did not overshare, did not rush the inspection, and gave me a realistic arrival range. The vehicle came in without damage and the final cost matched the quote, so I cannot complain too much.

I needed enclosed transport for a restored 1968 Mustang that had just come out of paint, so I was way more anxious than usual. My fear was not delay. My fear was straps, chips, and somebody treating it like a normal used car. The driver who came clearly understood that this was not a grocery getter. He used soft tie downs, took his time around the front lip, and let me check the placement before closing everything up. Delivery happened a day later than first projected, but I did not care because the car arrived flawless.

My situation was weird because I was buying a car from an online auction, and the release office had very limited hours. I honestly thought that part would ruin the whole process. Instead, the dispatcher called the yard directly, got the release instructions, and made sure the driver had the lot number before arrival. That saved me from playing messenger between three different people. Once the car was on the truck, I got a proper update instead of vague promises. It showed up in Nashville exactly as pictured, dusty from the road but otherwise unchanged.

I used them for a college move. My son had to get from Indiana to Arizona and there was no way I was making that drive during orientation week. The carrier could not get into the dorm lane because of all the student traffic, so they suggested meeting at a nearby shopping center and that worked better than trying to force it. The handoff was quick, the inspection was clear, and the car reached him in good shape. Four stars only because the pickup happened near the end of the assigned window, and we spent too much of that day waiting around.

Mine was not a relocation story. I had a project truck that finally became roadworthy but I did not trust it for a six hundred mile highway drive yet. I told them upfront it was running but still rough at idle and they matched it with a driver who was comfortable loading older vehicles. That mattered. Pickup was careful, no rushing, no mocking the truck, no nonsense. I got photo updates once it was secured and again on delivery morning. Seeing that old F150 show up without new leaks or loose trim felt like a small miracle.

I shipped my mother’s Buick from Tampa to New Jersey after deciding she should stop doing that drive by herself every winter. I expected lots of confusion because she had paperwork questions, and I was handling most of it from another state. The rep slowed everything down, told us exactly what had to be in the car and what could not stay in it, and confirmed the driver details the night before. The vehicle was delivered clean, started right up, and the driver waited while my mom did her slow walk around like a detective. No pressure at all.

My move from Minneapolis to Austin was already messy, so I wanted the transport side to be boring in the best way. They gave me a pickup window, explained why exact times are hard with long routes, and actually kept in touch when traffic pushed things back. The driver met me at a grocery lot instead of my apartment because the road by my building was too narrow for the truck. That ended up being easier anyway. The car arrived safely and the only reason I am giving four stars is that I wish the first ETA had been a little tighter.

I had a car bought at a small dealer in Albany and needed it moved to Charlotte before I flew in for work. What made this one feel different was that the dispatcher coordinated directly with the dealer, so I did not spend half my day chasing signatures and gate hours. Pickup happened behind the showroom because the street was too tight for a full carrier. The driver checked the odometer with the sales guy, took pictures of two curb marks on the rear wheel, then loaded it. Delivery landed inside the estimate and the car looked exactly the same.

They are all great and responsive when trying to get your business. Once you sign, the 1-3 days name a week. That great price you were quoted? Suddenly, carriers want more. So the things that sold me on them (price and timeliness) all went out the window. When they text you that they found a carrier and will call you? They won't. It's an automated service . When you call back, they'll tell you that they are still looking. They told me a date when they finally found a carrier that I was paying more for. I called the carrier the day of, and he was picking cars f I'm three other states before getting to my car. So that 1-3 days became at least 7 and $60 more. Find a better company elsewhere.

I was shipping a retired police Tahoe that still had a few odd quirks, including a stubborn rear hatch and a battery that likes to act up if it sits too long. I warned them in advance and they paired it with a driver who sounded completely unfazed. That gave me confidence because I did not want someone discovering those issues during loading. Pickup and unloading both went smoothly, and the vehicle reached my cousin in Missouri without any extra scratches or dead battery panic. Odd vehicle, normal process, which is exactly what I hoped for.

My car had to be moved after hail damage repairs and I was extra protective because it had just come back from the body shop. I explained that on the booking call and they noted it clearly so the driver took extra care during inspection. Pickup was clean, delivery was clean, and the repaired panels looked exactly the same on arrival. I am leaving one star off only because the first quote follow up felt a little too frequent before I booked, but once we were scheduled the process itself was good.

I purchased a vehicle for my daughter as a graduation gift and wanted it delivered to her apartment in North Carolina before she got back from a trip. That meant timing actually mattered. The team gave me a realistic delivery range and, to their credit, the car arrived the day before she returned. The driver parked across from the building because the apartment lane was cramped and called me before unloading. We checked the car on video together and everything matched. Pulling that surprise off without a hitch was worth a lot to me.

This has been a horrible and very concerning experience so far. We were promised a 24 hour notice for pickup on 3/30, then we got a call at 7:30 am this morning from their third party company insisting that they pick up the car within 1 hour. We tried to explain we had very important plans that would cost us over $200 to cancel and they still insisted it had to be this morning. He kept saying “Time is money - the driver has to pick it up now otherwise we lose money.” I tried to call Navi to understand what was going on and couldn’t get ahold of anyone, even though they promise 24/7 assistance. Then the driver showed up in an extremely sketchy truck, license plate wasn’t even visible (see photos). We tried to ask him questions and he did not speak English, so we were completely in the dark.

The route for mine was New Orleans to Pittsburgh, and my biggest worry was weather because the booking happened during storm season. They did not sugarcoat anything. I was told straight up that pickup could move if the carrier had to reroute around storms. That honesty made the later update easier to accept when the schedule shifted by several hours. Even with that, the vehicle still arrived inside the estimated range and without damage. I would rather have realistic communication than fake certainty, and that’s exactly what I got.

I had a pickup from a storage facility where access hours were strict and the office staff was not exactly helpful. The dispatcher had to work around those limits and still got the carrier there inside the release window. Delivery was fine and the vehicle itself showed up exactly as expected. The reason this is four stars is because I had to initiate one of the update calls myself. Once I did, they were responsive, but I would have preferred a little more proactive communication.

We used them for a two car household move from North Carolina to Arizona, and honestly I expected the transport side to be the part that broke our brain. It wasn’t. One sedan went on an open carrier and the older SUV followed on a different route because of scheduling, but both deliveries stayed inside the promised windows. The communication was clear about that from the beginning, which helped. They never pretended both would magically ride together just to make the sale. I respect that. Both vehicles arrived exactly as documented.

I needed a vehicle picked up from a mechanic in Cleveland after an engine replacement because I did not trust the first long drive home yet. The shop had awkward hours and closes early, which could have made the pickup difficult. Instead of making me deal with that alone, the dispatcher confirmed the shop manager’s availability and lined the truck up accordingly. That sounds small until you have dealt with businesses pointing fingers at each other. The car got to Philadelphia without issue and the mileage matched exactly. Very well handled.

I booked transport during a holiday week which was probably not my smartest move, so I expected some delay. To be fair, they warned me route timing could shift. Pickup slid by one day, but after that the trip stayed on track and the car arrived in good shape. The driver did a proper walkaround and did not act irritated when I checked everything twice. Four stars because holiday timing was a little messy, but the actual transport was handled well.

I had a Mini Cooper moved from San Francisco to Denver after selling my bigger car and downsizing. Because the Mini sits low and has aftermarket wheels, I was paying attention to loading more than anything else. The driver took pictures, checked wheel condition in front of me, and did not brush off my questions. Transit took about what they quoted, and the vehicle arrived without new scuffs on the wheels or bumper. I know that sounds minor, but anyone who has paid for aftermarket parts knows exactly why that matters.

This was not even my car. I booked transport for my brother, who was deployed overseas, so I had to handle the timing, paperwork, keys, and delivery with power of attorney. I expected the process to be a mess. It was not. They told me exactly what paperwork the driver needed, how to label the spare key, and what to remove from the vehicle before pickup. Delivery to his storage facility in North Carolina went exactly as planned. The kind of job that could have turned into ten phone calls became maybe three. I value that more than flashy promises.

My pickup location was a rural property outside Tulsa with a gravel driveway and a gate that barely fits a normal truck, so I expected complications. To their credit, they asked about access before confirming dispatch. We ended up meeting the carrier at a gas station off the highway and that worked better than trying to squeeze into the property. The car reached Richmond with no damage and the driver was courteous. I am giving four stars because there was a gap in updates mid-route that made me wonder for a bit, even though delivery was ultimately fine.

I transported a small luxury coupe from Boston to Atlanta and was mostly worried about low ground clearance because the front bumper sits close to the pavement. The driver acknowledged that immediately and used boards during loading without me even asking. That earned trust fast. I also appreciated that they did not treat me like I was being overly cautious for caring about the front lip. Delivery landed in the original range and the car came off the trailer exactly as it went on. For anyone shipping something low, that kind of awareness matters a lot.

Mine was a family emergency situation. My father ended up in rehab after a fall, and I needed his car moved from South Carolina to my place in Kentucky because it could not sit at his apartment complex forever. I did not have the energy for confusing logistics that week. The rep kept it simple, told me what documents were needed, and worked around the building manager’s schedule for pickup. The driver called before arriving and waited while the spare key issue got sorted. That patience helped more than they probably realize. The car arrived safely and one less thing was hanging over us.

I had a dealership trade arranged between two states and just needed the vehicle moved without turning it into a project. The dealership paperwork was the annoying part, not the transport itself. Once the release form was sorted, everything moved pretty well. Driver communication was decent and the handoff photos were helpful because I was not present at pickup. The car arrived one evening later than first projected, but the condition matched and there were no billing surprises. Solid service, just not perfect on timing.

My husband and I were doing the classic snowbird thing and needed one vehicle moved from Michigan to Florida while we drove the other with our dogs. I liked that they were familiar with that type of route and did not sound confused when I asked about timing around seasonal demand. Pickup was at our storage unit because the street outside our condo was too tight. Delivery happened at a gated community and the driver still managed it without turning the whole thing into a scene. The car got there exactly when we needed it, which made the rest of the move easier.

I used them after another company kept postponing my route from Las Vegas to Portland and I was tired of hearing the same excuses. What I noticed here was the difference in how information was given. Instead of telling me what I wanted to hear, they told me when the route was likely to fill and what price range actually moved cars on that lane. That honesty helped. Once booked, the carrier assignment stuck. No disappearing act. The car was picked up on the second day of the window and delivered in solid condition with no new marks.

I called them for a quote. They were higher than other companies. Then nonstop three or four times a day for a week that kept sending me text messages and emails asking me if I was ready. It's terribly annoying and unprofessional marketing. I'm never gonna get a quote from them again do not use these guys. They were expensive anyways, and they have poor reviews. Many poor reviews! I was happy with karma auto transport.

I used them for a seasonal move from Maine to South Carolina and expected weather to cause some kind of domino effect. Instead, I got a realistic schedule, a carrier who actually called when he said he would, and a clean handoff on both ends. The driver even suggested a nearby lot for delivery because my street had parked cars on both sides and not enough turning room. That small adjustment made the unload quick and stress-free. The vehicle arrived exactly as inspected and the final bill matched the original agreement.

This was a dealership transfer for a hard-to-find trim level that I finally located out of state. I had zero interest in flying there just to drive it back. What I wanted was clean documentation because the dealer had already detailed the car and I didn’t want arguments later. The pickup inspection was thorough, down to a tiny scuff near the trunk lip. Delivery to my driveway in Tennessee happened on schedule and the scuff was the same tiny scuff. That level of consistency is exactly what I paid for.

I needed a vehicle moved from a ski town after the winter season and the narrow roads made access tricky for a full size carrier. They solved it with a nearby meeting spot instead of pretending door to door literally means any door anywhere. I appreciate realistic thinking. The car arrived in Arizona without damage and the final price matched what I was quoted. I’m only leaving one star off because the first available pickup date slipped by a day, though they did tell me as soon as that changed.

I booked transport after a family member passed away and I needed to move her car from Nevada to my home in Utah while handling everything else. I was in no mood for confusion. The person I spoke with was calm, did not overtalk, and simply told me what they needed from me. That was appreciated more than they probably know. Pickup happened from her assisted living facility with no issue, and the driver was respectful on site. Delivery was smooth and the whole process felt mercifully uncomplicated during a rough week.

I shipped a Corvette after a tire issue made me give up on the idea of driving it home myself. Low clearance cars make me nervous with carriers, but the driver knew exactly what he was doing and used ramps carefully without scraping the front. They documented the existing paint chip near the hood stripe and that same chip was the first thing I checked on arrival. Still there, no new marks around it. Transit timing was good and communication stayed clear. I’d absolutely use them again for a low car.

My route was short, only a few states over, but I still chose transport because I had already done enough driving that week. The booking process was simple and the vehicle arrived safely. The only reason it is not five stars is because I prefer more frequent transit updates than what I got. Nothing went wrong, but I like hearing from someone in the middle of the trip. That said, pickup was punctual, delivery was within the estimate, and the car condition was unchanged.

I had a car stuck at an ex’s place in another state and wanted it gone without turning the situation into another argument. That meant the pickup window had to be clear and the handoff had to be simple. The dispatcher handled it discreetly, made sure the driver had my contact and not just the pickup address, and kept things moving. The car was loaded, documented, and on the road the same afternoon. It arrived in Nashville with no issues. Honestly, just avoiding extra drama made this worth every dollar.

This was for an EV and I had seen enough horror stories online to be nervous. Instead of brushing that off, they asked practical questions about battery charge, key cards, and whether transport mode had been enabled. That attention to detail made the rest of the process easier. Pickup from a suburban neighborhood happened without any issue, and delivery to Chicago was within the estimate. The vehicle arrived with normal battery drain and no mystery warning lights. For an EV shipment, that counts as a strong success in my book.

I used them to move a compact car from Los Angeles to Albuquerque after my nephew inherited it. The apartment building in LA had a ridiculous loading situation, so pickup had to happen on a side street at a very specific hour. The driver managed it, but it took a few extra calls to line up. Once the car was on board everything settled down. Transit was fine and the car arrived in good shape. Four stars because city pickups are messy and I felt that stress, though the final outcome was still positive.

Mine was a corporate relocation but done on a personal budget because my reimbursement came later. I needed a fair quote more than fancy language. They were straight with me about what the lane usually costs and why the cheapest online offers often go nowhere. That ended up being true because the first low quote I got elsewhere never found a driver. Here, the assignment happened and stayed assigned. Pickup from New Jersey was smooth and delivery to Nashville was on time. Sometimes the most honest option ends up being the least stressful one.

Car wasn’t even with me when I booked it. It was at my cousin’s place and the keys were with someone else. Sounded messy but it worked out. They coordinated everything without dragging me into it. By the time I got an update it was already on the way. Delivery was simple and quiet.

I didn’t fully trust the process at first because of stories I’ve heard. Pickup moved by a few hours but I was told early which helped. Delivery came later in the evening but nothing was wrong with the car. No new marks, no strange changes. Just wish timing was more precise.

Booked this after realizing I didn’t want to deal with another long drive. Everything felt pretty normal, not overhyped or complicated. Pickup was done in a public lot because the truck couldn’t access my street, which made sense. I got one update after pickup and one before delivery. That worked for me. Car arrived exactly how I left it.

Only thing I didn’t like was the waiting part. The pickup window felt long and I had to stay available the whole time. After that though, it was fine. Driver showed up, checked the car properly, and loaded it without rushing. Delivery was clean, no issues with the vehicle. Just wish timing was tighter.

Didn’t even overthink this one. Booked it, confirmed details, and just waited. Pickup happened at a nearby lot instead of my building because of access issues, which honestly made things smoother. The driver was quick with the inspection and didn’t drag anything out. Car came in just as expected. Sometimes simple is all you want.

The process itself was fine, just wish communication in the middle was a bit more frequent. I didn’t hear anything for a while after pickup, which made me wonder, but delivery still happened within the timeframe they mentioned. Car condition was unchanged, so that’s what matters. Not perfect, but still solid.

Left my car behind during a move thinking I’d come back for it later. Never did. Ended up booking transport from my new place. Pickup was handled without me even being there which helped because my schedule was messy. I just made sure the keys were sorted and everything else was handled. When it arrived, it felt like I just drove it yesterday. Nothing off, nothing added.

Not everything lined up perfectly but it worked. Pickup shifted slightly which wasn’t ideal, but at least I knew before it happened. The driver was straightforward, no unnecessary talking. Loading took a bit longer than I expected but it looked like they were being careful. Delivery went fine, no damage, nothing missing. I’d use it again but with a bit more flexibility on my end.

Car was at a dealership in another state and I didn’t feel like flying out just to drive it back. They handled most of the coordination with the dealer which saved me from chasing paperwork. I got a call once it was picked up and then another closer to delivery. That was enough for me. Didn’t need constant updates. Vehicle showed up exactly as described, even down to a small mark I already knew about.

My car had been sitting in my cousin’s driveway in Arizona longer than planned and at some point it just became one of those things I kept postponing. Finally booked transport instead of overthinking it. Pickup didn’t even happen at the house because the street was tight, so we met at a wider road nearby. That part actually made things quicker. The driver checked everything, loaded it up, and that was it. Delivery came through without anything changing on the car. No extra stress.

Bait & Switch. Quotes a lower price then raises the price before you can get delivery. Quotes 3-5 day pickup, but does NOT follow through. After you pay your deposit it becomes hard to talk to anyone. Excuse after excuse.

Navi failed to secure transport of our car from TN to CA within 3 day window. On afternoon of 1st day we reached out to Navi by phone to express concern we had not heard anything about when the pickup would take place. We were given assurance that everything was on track and a carrier would be contacting us "very soon". Afternoon of 2nd day, still no contact from carrier, so again reached out to Navi by phone, and were again assured everything was on track, but just to be safe, they were flagging our order to be expedited.

Don't bother with this company. They will call and text you every day to book and pay. Once you give them your credit card details, forget about it. They will change the agreed-upon price and lie about it. They won't bother updating you on anything. If you call, you will get an AI as the customer service rep. When you are able to speak to a human, they will tell you they have no knowledge of previous conversations and that you must have spoken to another person, so nothing is documented or they just want to have the ability to feign ignorance of any agreements or promises. They don't even bother to let you know in advance that the credit card used to secure the shipping is just for their commission and that upon your car's arrival you need pay the driver cash for the shipping. You can also count on the delivery date changing to a later date than promised. Horrible experience. All liars.

These people are LIARS and THIEVES. My name is Dr. Larry Sr. Navi Auto Transport company STOLE $340.00 from me. It's called Theft By Deception. This company lied to me about the (cost and timeframe) for shipping my Rolls Royce from Las Vegas to New Jersey. They quoted me $1,760 then at the last minute they said they couldn't get a truck to pick up at the agreed deadline unless I paid them $2,100. for the same job. Because I had already wasted 5 days waiting on them, I didn’t want to start new with another company. I paid them (under duress) the (NEW PRICE) and they still didn't meet the deadline after charging me the additional money. THE CAR WAS PICKED UP 2 DAYS AFTER THE DEADLINE!!

I contracted with Navi Auto Transport to ship my car from Portland Maine to Knoxville Tennessee. At the time I booked my shipment I agreed to pay extra for next day pickup and was assured that would/could happen. Six days later I am still waiting for my car to get picked up. Two days ago my car was assigned a dispatcher after I agreed to pay $700 (66%) more than the originally quoted amount. The car was supposed to get picked up yesterday. That didn't happen and company who is assigned to transport the car is not responding to my texts. The Navi "sales team" has been predictably pleasant however nothing that has been promised has happened. Don't assume that their "superior" rating or slick webpage is of any value.

I got a quote from them so I called to see what I needed to do to get the vehicle picked up. Kyle said that 2-3 days notice was all they needed. I set it up for a certain date and time and within a couple hours, I got a call wanting me to pay more to have it picked up on the day that was promised. I told them that I wasn't paying more for the day that was already promised. Nothing from them on the day that was promised. The next day, I got a call and was told they could pick the vehicle up at 4 for $255 more than quoted. I said no, and I was only going to pay quoted price. The person on the phone said give him 5 minutes, and he would see what he can do. Called me back and it would only charge me an additional $215 from quoted price, and already a day late. So I cancelled. It would really help if these people would learn English!

We had bad experience with Navi shipping company. First they raised the price almost doubled, then uncertain about the car pick up day. We canceled the contract in writing until six days later the order was still on the national board, which means we couldn't hire any other shipping company to ship our car. We called many times, but nobody helped us. We emailed them and then called them over and over. Finally they canceled our order. It took them one minute to cancel it, but they took 7 days. I wouldn't never never use this company again.

I had Navi transport a 2012 Mini Hardtop. I went on a couple of search engines and looked at the reviews. I looked at what the services they offered were and how responsive they were. Their price was competitive with others. So, I chose them. I went through some analysis to determine who to pick and they have my recommendation. Their representative was very professional and gave me all the information I needed to know. The transaction itself was very smooth. There was a bit of additional handholding I needed from the individual who I made the initial contact with. Except the scheduling and all that stuff, it would have helped if there had been a little bit smoother transition there. Overall, I'm very satisfied.

What stood out for me was how little emotional energy this required. I didn’t need to chase updates or prepare for conflict. Things moved quietly in the background. At first, that calm made me suspicious, but over time it became reassuring. When the car arrived earlier than expected, it felt like confirmation that the process had been steady all along.

This process challenged my patience more than anything else. I don’t enjoy not knowing what stage things are in, and there were moments where the silence made me uncomfortable. Still, nothing ever turned chaotic. The car arrived safely and earlier than planned. Looking back, I think my frustration came more from waiting than from anything the company actually did wrong.

I spent more time managing my expectations than managing the service itself. That says something. The process wasn’t perfect, and there were moments of uncertainty, but nothing spiraled. The early delivery softened the memory of those moments and left me feeling neutral instead of frustrated.

This was my second time transporting a vehicle and I paid closer attention this time. The inspection at pickup was done carefully and nothing felt rushed. There were a few quiet periods during transport, but updates came when they were relevant. I didn’t feel ignored or misled. Delivery happened earlier than expected and the driver walked me through the final check without pressure. The process felt professional and straightforward from start to finish.

What surprised me most was how little emotional energy this required. I didn’t need to stay alert, follow up repeatedly, or prepare for conflict. Things unfolded quietly in the background. At first, that silence made me suspicious, but over time it became reassuring. When delivery happened earlier than expected, it didn’t feel like luck. It felt like the natural end of a process that had been moving steadily the whole time.

The process didn’t feel smooth in a polished way, but it also didn’t feel careless. There were moments where I wished I had more clarity about what stage things were in, mostly because waiting without context makes me uncomfortable. Still, nothing escalated into a real issue. The car arrived safely and sooner than expected. Looking back, most of the tension I felt came from my own expectations, not from anything that actually went wrong.

We were moving from Sauna Beach to Santa Barbara, and we have three vehicles and there's only two of us, so I needed one transported. I looked companies up online and Navi was the one with the best rating. The company itself was good, but they subcontract out and I did not like their subcontractors. They try to gouge you for more money on the other end. They gave me two subcontractors. The first one, I didn't like at all. He was trying to change the day on me. Then the second one still charged me $20 more than the agreed upon amount. Navi needs to be better with their subcontractors.

Everything was good with Navi. They gave me a better price and it's about 100 dollars cheaper than other companies. I wanted to get my daughter her car in Colorado and didn't want to drive it in the middle of winter and they did a good job.

When I set up the cross-country transport through Navi Auto, there was some uncertainty, because it seemed like there were multiple intermediaries. But once I was able to get in touch with the driver, then it was straightforward. The pick-up location was a 15-minute Uber ride away. I met the driver and it seemed like he knew what he was doing. The transport was scheduled to take five to seven days, and it took five.

I've gotten so many cars towed and transported before, and the one with Navi Auto Transport was the worst. Initially, I did a search online, and they had good ratings, but they didn't do a good job for me. They got in touch with me the day before. I live up in Hopewell Junction and drove down to The Bronx. It's about an hour's ride. I met the guy and he hooked the cars up, but there was only one flatbed truck for two cars. The guy put one car on the flatbed, and he towed the other car in the back. He piggybacked it. The car had a blowout in the front, and the whole tire and the rim got messed up. I drove back up here and the driver was late 'cause the car had a blowout. I'm not happy at all with Navi Auto Transport. I didn't pay them the balance and I'm never using them again. I would not even mention them to anyone.

Navi Auto Transport was good and I would use them again if I had to. Initially, they were the only company I looked at. I found them on the internet, read some of the reviews, and it sounded good. I hired them to transport a 2018 Toyota Corolla and the only thing I had a problem with was the payment. They took the first part of the payment off the credit card, and I thought the rep said the other part would come off the credit card when they get here. I can't say it was the rep's fault though. He might have explained it to me and I didn't get it. However, I didn't see it in the paperwork either and that's what I told the rep, too, when I had the driver there.

I found Navi Auto Transport online when I was looking at a couple of companies. They had better consumer ratings and they were the cheapest. I set up a transport with them and the rep was fine. The transport was from Texas to Michigan and it took four days.

I needed to move a car and I started with a company I was not happy with. Navi Auto Transport was the one that I used eventually that worked out well. I chose them because of my interaction with the person who was the intake and they seemed legitimate, whereas other people did not. I chose to meet them in a public parking lot because I figured that it would be easiest for them to get in and out, and the driver was excellent. The quote was also 100% accurate and I had a 5-star experience all around. It was a very smooth operation, there was good communication and I was very happy with them.

I was not impressed with Navi. I bought a vehicle down in Florida and I needed it brought up to Michigan. The Navi representative was all right but the driver was the issue. I had my brother buy the vehicle down there in Florida and they called him at 10 o'clock at night, wanted him to bring it about a mile from his house, then expected him to walk home, instead of driving right down to his house. The driver wouldn't bring the truck down in front of my brother's house and load it up that way.

Do not use this carrier. They say they guarantee prices, have you sign a contract and then switch the price on the last day. I had to call multiple times and finally received a call back with a completely different, much higher quote despite have a signed contract.

Do not use this company, they employee switch and bait tactics. You’ll waste hours on hold and they do not deliver what they promise. They quoted me $750 and then tried to charge me $1,200 at the last second. Buyer beware.

I had a terrible experience with this auto transport broker. I signed a contract with a confirmed pickup date, and they completely missed it with no honest communication. They kept giving false updates about the driver and the truck, and I had to chase them just to get basic information. When I finally reached a supervisor named Ron, he was rude and discourteous instead of helping. This company wasted my time, broke their commitment, and treated me poorly. Stay away—never use this company.

I just had a horrible experience with Navi Auto Transport! I'm not sure how they have such high reviews when they couldn't uphold their original price and time frame for shipping. They are highly unprofessional! First, they said, we'll assign a carrier within 3 business days. Did not happen. Then, my original price went up by $300 because "shippers set their own price." So I canceled my order and now back to square 1 with shipping my car. DO NOT BOOK WITH NAVI!

Never transported a car before. Possibly the worst customer experience ever. Company was a total nightmare put my order in 3 weeks in advance. Never got a carrier for my car. Also told don’t worry then as date got closer. I was told it’s the holiday Season and drivers don’t want to work. The lies kept going on and on. Finally the day before I need to transport my car I called Nexus and the had a truck for me on the same day, I paid a little more but I got service. After I cancelled Navi they called me back that they found I carrier. What a joke. They also have no one in their service center that can speak basic English.

I’ve learned to judge companies by how they handle small details. Navi Auto handled those well. The driver confirmed information, inspected carefully, and sent updates without being prompted. There were no surprises and no excuses. Delivery came early and the car arrived exactly as it left. Quiet professionalism like that builds trust.

"The experience wasn’t perfect, but it was honest. Pickup was delayed slightly and that caused some stress, but the driver communicated clearly and didn’t disappear. Once the car was loaded, everything went smoothly. Delivery was early and the car arrived in good shape. Four stars for transparency and effort.

Pickup timing could have been tighter, but the driver handled the situation professionally. He apologized, explained the delay clearly, and didn’t rush the inspection. Communication during the trip was steady and delivery arrived earlier than expected. Four stars because timing matters, but the care and follow-through were solid.

The scheduling process was a bit unclear at first and I had to rearrange my day for pickup. Once the driver arrived, though, the experience improved significantly. He was professional, careful, and communicative throughout the journey. Delivery came early and without damage. Four stars because of the early confusion, but the transport itself was handled well.

This was my first time using a transport company and I expected confusion. Instead, the driver walked me through the entire process slowly and clearly. He took photos, explained what to expect during transit, and followed through with updates. Delivery happened sooner than scheduled and the car looked untouched. The experience felt organized and human, not rushed or careless.

I scheduled Navi Auto at a time when my life felt disorganized and rushed. What stood out immediately was how calm the driver was. He didn’t rush the inspection or brush off questions. He explained how the car would be secured and gave realistic timing instead of promises. During the trip, I received updates without asking. When my car arrived earlier than planned and without any issues, it felt like a rare moment of reliability during a stressful period.

This was my first time shipping a vehicle long distance, and I went in with low expectations after reading horror stories online. Navi Auto surprised me. The driver treated my car with care, documented everything clearly, and sent updates along the way. I especially appreciated the small courtesy of calling before drop-off so I could plan my day. The car arrived clean, untouched, and earlier than expected.

I shipped my mom’s car after she moved closer to family, and I needed a company I could trust. The driver from Navi Auto took the time to answer my questions and didn’t make me feel rushed. He checked the car thoroughly and sent updates during transit. When the car arrived safely and ahead of schedule, I felt relieved knowing it had been handled responsibly.

Navi Auto did a solid job overall. Scheduling was a little confusing at the beginning, and I had to adjust my plans slightly for pickup. That said, once the driver arrived, the process was professional and smooth. Communication during transport was consistent, and the car arrived earlier than promised. Four stars because of the initial scheduling hiccup, but the delivery itself was well done.

We wanted a service to transport my extra vehicle to my son in Arizona. My wife checked around, and she found out that Navi was rated one of the best. The quote they gave was reasonable and very good. So, we got them. We live in a cul-de-sac, and the driver understood that he could not come down into our cul-de-sac because it is too small for that big truck. My truck was drivable, so we drove it down there. The driver then put it up on the lift, lifted it up and put it up, and everything was great.

I read about their ratings online, and they were rated well and reliable. I had a great experience with Navi. They were timely, the price was good and the driver was outstanding on both ends. My son-in-law also used them to get a car back from Las Vegas to South Carolina after he finished the military tour.

We live in Georgia, and since my wife’s great uncle was moving here from New York, he needed his car to be brought down here. At the time, Navi had the best price, and they were the only ones who kept in touch with us during the whole process. We first reached out about a month and a half before the move, and they kept checking in to make sure we still needed the service.

I bought a car out of state. I Signed a contract for delivery with Navi. The next week was filled with 2 no shows on their part, (the dealer even stayed late for nothing) they call and tell me they are raising the price 50%!!. I want to know why, so they say it's my location. WHICH THEY KNEW AT THE START! I declined and they canceled the contract. I contacted the AG for bait and switch practices.

My uncle lives in California and found me a car out there. Since I live in Tennessee I needed the car shipped here. When I was looking online, Navi was one of the companies that came up. I liked their price and their reps were knowledgeable. They were straight to the point but not so welcoming. The guy answered all of my questions and gave me all the information I needed so I, overall, I'm happy.

I had a car in California and needed to get it to Virginia. I looked at a couple of quotes and Navi's was generally in line with other folks. I did some online research and they seemed very reliable, so I went with them. Pricing was very transparent, so the setup and all of that was great.

Navi Auto gave me one of the most transparent buying experiences I have ever had. They explained the entire inspection process and brought attention to tiny details that I would have missed. Their updates helped me stay informed without stress. When the vehicle landed it was exactly what they had shown and promised. I have been driving it daily without any issue and I can confidently say they know their work very well.

My experience with Navi Auto was fantastic. They provided accurate cost breakdowns, thorough inspection reports and consistent communication. They guided me through each decision with patience and insight. When the car arrived it exceeded my expectations in both performance and appearance. The interior was spotless, the suspension felt strong and the entire drive home was smooth. Their level of dedication to customer satisfaction is truly impressive.

Navi Auto delivered a clean and reliable unit. They were straightforward about the condition of each option and helped me avoid choices that did not fit my needs. Their updates were steady and clear. I only wish their reply times were a bit faster on some occasions but apart from that everything else worked well. The car drives perfectly and has not shown any issues so far.

The clarity Navi Auto gave me throughout this purchase was outstanding. They broke down complex information into something easy to understand and never made me feel pressured at any point. They provided consistent updates with detailed visuals. When the car arrived it was incredibly clean with no warning lights quiet idling and smooth gear transitions. Their professionalism made the experience enjoyable and I am fully satisfied.

My overall experience with Navi Auto was good. They offered helpful advice and gave real explanations about what to expect during shipping and clearing. The updates were honest and practical. The vehicle arrived without any unpleasant surprises and continues to drive well. I would have preferred slightly faster communication at one stage but apart from that everything went well and the service was dependable.

"Navi Auto impressed me with their proactive approach. They do not wait for you to ask questions before giving important details. They anticipate what you might want to know and explain it ahead. The inspection videos were extremely thorough and left no doubts in my mind. When the car finally landed it matched everything I had seen and heard. The engine is calm. The shocks are solid and the overall condition is excellent.

Navi Auto’s updates were the most reassuring part of this process. They always included clear evidence which helped me feel completely informed. They even checked in after delivery to confirm that everything was okay with the car. That type of after service care is rare. The car itself has been performing beautifully with stable handling strong acceleration and no electrical glitches. They delivered everything exactly as promised and I am very satisfied.

Navi Auto did well with guiding me through the import steps. They notified me of every stage without disappearing the way some dealers do. I liked their honesty about the pros and cons of each option I reviewed. The car landed clean and performed well on the first long drive test. The only reason for four stars is that sourcing took a bit more time than I expected but the quality made it worthwhile.

I was living in Dallas, Texas for a few months and moved to Tampa, Florida and I did not want to drive my vehicle. I looked online, and Navi was one of the most recommended companies. Setting up the transport was extremely easy. It was a three-minute call followed by a couple of emails, and everything was taken care of. Within 15 minutes, they found a driver for me. By the next day, the car was picked up. They were extremely efficient. It took two days for it to be delivered. I had him drop the vehicle off at my warehouse, and it went smoothly.

Navi Auto made the entire process uncomplicated. They gave me realistic expectations and did not inflate promises. The videos they sent were steady, well lit and focused on the actual areas that matter to buyers. By the time the car landed I already knew what to expect and there were no surprises. The drive is smooth, the interior is tidy and the exterior is better than I imagined. Their attention to detail is worth celebrating and I will gladly use them again.

"The service from Navi Auto was very professional. They were patient with my questions and ensured I understood what I was paying for at each step. They also provided regular updates so I never felt left out of the process. The car arrived clean and drove smoothly but shipping took longer than I had anticipated. Still the outcome was positive and I am happy with the quality of the vehicle that arrived.

Navi Auto helped me avoid a huge mistake. I was ready to buy a unit I found attractive in photos but they pointed out subtle signs of previous repairs and explained why it might cause long term issues. We reviewed alternatives and eventually found a much cleaner option. When I finally received the car it was as neat as promised. The suspension is solid the engine is calm and there are no warning lights. They definitely earned my trust.

I used Navi Auto Transport to ship my Jaguar about 1200 miles from Las Vegas to Wenatchee, Washington.

I purchased a couple of vehicles that were not where I’m located. Booking with Navi was easy, and the customer service was very good. They handled my situation extremely well, and the quote was competitive with the final cost matching what I expected.

I had a 2012 Mercedes shipped through Navi, and the price was better compared to other auto transport companies I looked at. The price stayed the same from the initial quote through delivery, and my interaction with the driver went fine.

"My experience with Navi Auto was good and mostly smooth. They provided accurate information about costs timelines and the condition of each vehicle I considered. The only thing I would have loved is slightly faster response time during one stage of the sourcing. However the car arrived in excellent shape and runs perfectly so that balances the overall experience well enough for me to recommend them.

"Navi Auto is reliable and straightforward. They will not pressure you into taking a unit that does not truly fit your needs. They gave me several options and highlighted the strengths and weaknesses of each one. Clearing took slightly longer than expected but the vehicle itself arrived clean and ready to drive. Overall the experience was good and I would consider using them again in the future.

Hi, I will suggest to don’t go with this company!! Price-wise is good but communication is not good. DO NOT PAY ANYTHING OUT FRONT. They charge you before any real service is provided and they don’t refund your money. I did this online and I regret it. I changed my mind about to go with this company and on the phone the guy was getting kind of mean, as well as telling me that I’m not getting my deposit back. My car never was picked up. They said they have a driver but driver never talk to me about timing and everything was very unprofessional.

Navi delivered my car to my sister’s home in Virginia, and they did fine. I was tired of people calling me, and then Navi gave me the cheapest rate. For the driver who came to pick it up, I was shocked that he did not even have a big trailer. He had it for four cars, and I was a little concerned. Then, I saw that Navi had good reviews, so I called them because I forgot that they did tell me that they subcontract it. And my deeper question was if they vet these people and they had answered, "Yes."

I purchased a car out of state and I needed to transport it across 500 miles. I have transported a number of different vehicles in the past with different companies, and when I got quotes from them, they were all considerably higher than Navi. I got quotes from three different companies, and what made me go with Navi were the cost and the good reviews I have read about them online. They were highly recommended.

I had a family emergency. I needed to head back to AZ that Friday, so I called around. I found Navi online and the process was pretty simple, actually, I thought it would have been more difficult. I had called two others previously, but Navi was able to work with me faster. Since the first call, they were able to explain everything and answered my questions better than the others. They were like, "Between tomorrow and the following day, we can have it shipped out," while the other ones were like, "We'll see if somebody can pick up your car."

Navi Auto impressed me with how detailed they are during inspections. They sent cold start clips, interior checks and even minor cosmetic notes before asking me to commit. That level of detail made me comfortable moving forward. When the vehicle arrived it felt exactly like what I had seen in the videos and my mechanic had nothing negative to say after the test drive. Truly a refreshing experience in the import space.

The sourcing took some time but Navi Auto made it clear from the beginning that they wanted to find the cleanest option available. Their updates were steady and always came with evidence that matched their explanations. The car arrived in great condition and needed no repairs beyond basic servicing. I appreciate their honesty even though I wish the process had moved a little faster overall.

I have used different importers in the past and none gave me the level of clarity Navi Auto provided. They shared videos that actually focused on the important details rather than only surface angles. They also advised me on long term maintenance which I found very helpful. When the car arrived my mechanic checked it thoroughly and confirmed that the unit was genuinely clean with no hidden structural issues. It felt like money well spent.

Navi Auto handled my purchase with a level of patience that made the entire process feel smooth from start to finish. They never rushed my decisions and took time to explain each inspection video clearly. When the car arrived it looked even cleaner than the visuals I had seen earlier and the drive home confirmed that the engine was in excellent condition with no strange noises or hidden problems at all.

Navi Auto delivered a clean car with no hidden issues. Their communication was consistent, and I always knew what stage my vehicle was in. The process wasn’t the fastest, but they made up for it with transparency and honesty. I’d definitely recommend them to anyone who values accuracy over speed.

Navi Auto went above and beyond for me. They didn’t just source the car; they educated me about ownership, maintenance schedules, and what parts to check after clearing. The car drives beautifully, and even after delivery, they still checked in to ensure everything was okay. That customer care is rare.

I’ve worked with other dealers before, but none have been as transparent as Navi Auto. They told me when a unit wasn’t clean enough, even though I was ready to pay. That honesty really impressed me. When they found a better option, they sent full inspection videos and cold-start recordings. The car that arrived was exactly what they promised — no noise, clean body, and perfect suspension.

The experience was good overall. Navi Auto kept me informed at every stage, and their explanations were easy to understand. The sourcing took slightly longer than expected because the specific model I wanted wasn’t common, but they didn’t rush me into choosing a lower-quality option. The final car arrived in great condition with no issues. Just wish the process was a bit faster.

My favorite part of dealing with Navi Auto was the accountability. They didn’t hide behind vague messages or excuses. Every stage came with real evidence—videos, reports, timestamps, and follow-up explanations. Even when the ship had a delay, they informed me immediately instead of waiting for me to notice. The car arrived in excellent condition, and not once did I feel misled. That honesty is rare in this business, and they’ve earned a loyal customer in me.

Buying a car online used to scare me because of all the horror stories I heard, but Navi Auto made the process almost too easy. From the first day, they were consistent with updates and didn’t sugarcoat anything. When a particular unit I wanted wasn’t clean enough, they told me upfront instead of hiding it. The car I finally got has been performing excellently, and even my mechanic commented on how neat it was.

I definitely had a five star experience with this company I dealt with Tim. He was a great guy. I definitely am going to be using them again and I’m going to call Tim. If anyone out there is going to be shipping in a car. I would absolutely recommend this company and I would call Tim Definitely five stars.

Horrible company…despicable and dishonest…if you want poor communication, if you want to pay $500/$600 more than the quote, if you want to get put in a jam at the last minute - Navi is your auto transporter.

Good service overall. My car was shipped from Florida to Illinois and arrived safely. There was a minor delay due to heavy traffic, but Navi Auto’s communication made it bearable. They kept me informed, and the driver was kind and respectful. I’d recommend them, especially for anyone who values clear communication and reasonable pricing.

I was worried about trusting a new transport company, but Navi Auto exceeded every expectation. They worked around my schedule for pickup, and delivery was flawless. The driver stayed in touch, and the car came spotless. What really impressed me was how smooth and honest the whole process was. Definitely using them again in the future.

Everything about this company screams professionalism. The quote matched the bill exactly, the driver arrived on time, and my car was delivered without a scratch. I even received follow-up messages confirming delivery, which made me feel valued. I’ve used transport services before, but Navi Auto easily ranks as the most organized and trustworthy.

Navi Auto handled my entire transport from start to finish with professionalism. The paperwork process was simple, the quote never changed, and the updates were consistent. The driver even helped check my car before offloading. Everything arrived right on time and spotless. I’ve had stressful experiences before, but this one honestly restored my confidence.

I booked Navi Auto during a chaotic week when everything in my move felt uncertain. The only part that went right was the car transport. The driver arrived calm, checked every detail like a surgeon preparing for a procedure, and even cracked a small joke that actually eased my nerves. He texted when he reached checkpoints and reassured me when weather slowed him down. When my car arrived—early, clean, exactly as I left it—it felt like the one stable thing in a messy transition.

Pickup got pushed to a different time than originally planned, which annoyed me. But I have to admit the driver handled the rest of the process really well. He inspected everything, showed me the paperwork, and provided steady updates. The car arrived a few hours early and in perfect condition.

I shipped my son’s car to his college campus and was more nervous than he was. The driver from Navi Auto treated the whole process with patience. He walked us through the inspection, showed us how the vehicle would be secured, and texted updates during the route. When the car arrived clean and early, my son joked that the car traveled better than he did. Excellent service for families that worry.

Pickup didn’t start perfectly. The driver arrived outside the window and I was irritated, but he didn’t hide or give excuses. He apologized, explained the delay clearly, and made sure I understood the entire process before loading. Once the journey started, he updated me regularly and delivered the car earlier than promised. The rough beginning kept it at four stars, but everything after that was handled with real professionalism.

I’ve shipped cars three times, and every time it felt like gambling with my peace of mind. Navi Auto changed that for me. The driver arrived quietly, checked the car with a level of care I didn’t expect, and even pointed out a small scratch I hadn’t noticed before. He texted updates at every major stop, which eased a lot of my anxiety. Delivery happened a full day early, and the car looked exactly how I left it. Not a single excuse or surprise charge. It felt like dealing with people who take pride in what they do.

NEVER USE THIS COMPANY. After what seemed like an easy friendly booking process with NAVI AUTO and BID INC our cars were picked up San Diego on October 28th 2025 - set to be transported to North Carolina. We immediately received a tracking link to see where our vehicles were along the route and all it said was “in transit”.

Avoid these guys like the plague! I contracted with Navi on 11/4 for an ENCLOSED transport, with my car being available 11/6. They made all of the "pick up within 3 business days promises.” I am writing this review at the close of business on 11/13. Nothing. I never heard from them except for their automated emails. Finally, after business day 4, when I called, I was met with excuses and an attitude. What really bothered me was that I never received any indication that they cared at all. Even their AI customer service bot "Benny" had an attitude. Their only solution after a week was a 50% price increase to get an enclosed carrier.

After vehicle was picked up then the customer service was great. Customer service was poorly over the weekend. Was not able to connect with anyone until Monday. But other than that I would definitely recommend them as being the best of the best. I will definitely do business with NAVI in the future.

Everything just worked. Pickup happened when they said it would, no excuses. The driver called once during the trip just to let me know they were fine. My car came earlier than me and was waiting in perfect shape. I appreciate people who just quietly do good work.

I don’t usually leave reviews but this one deserves it. I shipped my car from Michigan to Texas after my job transfer, and everything went smooth. The driver kept me updated, even sent a picture when it got loaded. Car came a day earlier than planned, spotless. First time I’ve used a transport company and it honestly felt stress-free.

Not happy at all. I was given a total cost quote of 518. When they called me 4 days after scheduling for delivery cost was then 707. Also ask for the gentleman's name for reference to try to solve issue and he hung up on me.

I had to track down the broker through their social media profile just to get a response after they ignored my calls and emails for two days. This level of customer service abandonment proves they are disorganized and completely unwilling to address customer concerns through official channels.

I was honestly skeptical because I’ve had bad experiences before with hidden charges, but Navi Auto turned out legit. The driver was friendly and called before showing up, though pickup was about an hour late. Once they got moving, everything was quick and smooth. My car arrived without damage, and the total was exactly what I was quoted. That alone deserves a solid four stars from me.

Moving cars is usually stressful, but Navi Auto made it surprisingly easy. I booked online, got a call the same evening confirming details, and the driver showed up right on time. What stood out was how careful he was during loading — double-checking the paperwork and taking pictures. He sent updates on the road, and my vehicle arrived exactly as I left it. The transparency throughout the process made me feel like I was dealing with professionals who actually cared. Highly recommend them.

A gentleman at our church sent me the name of a shipping company in order to ship my vehicle. And the one he sent me, I looked it up, but the reviews weren't all that great. At that point, I just started looking up other shipping companies. I may have used ChatGPT and Navi was one of the names that popped up. I didn't get the opportunity to meet the driver because I had it shipped to a mechanic shop, but the car got there, didn't have any scratches or dents on it, so he did fine. I didn't have any issues with them.

The customer service I received when I signed up with Navi Auto Transport was okay. Overall, I’m satisfied with their service.

The vehicle was picked up in Sevierville, Tennessee within 48 hours, and dropped off in Waterford, Wisconsin. We were available at the time of pick-up, and we had given them an option of delivering in our subdivision that had a cul-de-sac or meeting down the street at a grocery store parking lot. The driver was able to deliver it to the subdivision. The condition of the vehicle when it arrived was great. I would recommend Navi Auto Transport.

Everything went smoothly. I purchased the automobile from out of state, and Navi had one of the best quotes and great ratings, so I chose them. I arranged for the pickup on Monday, and I was surprised how quick they were able to pick up. They picked up the car on a Tuesday morning at the dealership in the Dallas, Texas area and brought it here on a Thursday in Shepherdsville, Kentucky.

Navi popped up when I searched up auto transport online. We priced out a couple companies and Navi was the cheapest. Their service was great. The only thing was that we were promised 24/7 tracking and we didn't have any sort of tracking info on the vehicle. But they were very responsive if we did reach out for an update.

This was my first time working with Navi Auto, and I can honestly say it was worth it. My car was shipped from New Jersey to Arizona, and despite my concerns about long-distance transport, the process was simple and professional. The driver was polite, punctual, and careful with handling. I appreciated that customer service stayed in touch during the trip and confirmed safe delivery afterward. I’ll definitely recommend Navi to anyone looking for a reliable transport company.

My car was transported not very far, just to the community entrance. Pickup and delivery went smoothly. The price went up as I got closer, but it was fair since it was a ballpark price. My customer experience with Navi Auto Transport was very good

I had a positive experience with Navi Auto shipping my car for work relocation. The online booking system was easy to use, and the quote matched what I paid. Their support team was responsive, answering my calls even on a weekend when I wanted to check progress. The driver updated me at every stop and delivered the car right on time. It’s not every day you find a company that does exactly what it promises without unnecessary stress. Five stars from me.

I bought a truck six hours away and a friend recommended Navi to transport it. Setting the transport up was easy. I'm terrible on a computer and it was pretty simple even for me. The rep who helped me was pretty good as well. The quote they gave and the price I paid was dead-on accurate and very reasonable. It took three days from the time that I ordered the truck to get it. It was from Minnesota to Mississippi, and it was in great shape. It was just like it was when it left.

Navi Auto Transport exceeded my expectations. I needed my car shipped from Chicago to Los Angeles, and they managed it with precision. The driver was courteous and inspected the car thoroughly before loading. Delivery took slightly longer than estimated because of weather, but communication was constant and reassuring. My car arrived in great condition, and the staff followed up afterward to confirm everything went smoothly. Overall, it was a great experience worth the price.

Great service all around. I needed my car shipped for college relocation, and Navi Auto was recommended by a friend. The process was straightforward — quote, confirmation, and pickup all within two days. The driver kept me updated through the journey and called when nearing my city. The car came in perfect shape, no scratches or dents. Prices were fair compared to others I checked, and I liked how transparent they were about timing. Definitely a company I’ll recommend to others.

DO NOT BOOK! Was quoted an amount and they called daily with a higher amount asking to approve. Finally for over $500 more they gave me a "take it or leave it" and now I sit over a week later with no transport. SCAM!

I had a Mazda and needed to transport it. Navi did it quickly over a weekend. I wasn’t expecting it to be that fast. The quote wasn’t bad. I got the service I needed.

Navi Auto handled my cross-state transport with care. There was a small mix-up with pickup timing, but they fixed it within an hour and stayed professional the whole way. The pricing was fair, and the support team followed through on every promise. Definitely worth recommending.