J.D. Byrider Reviews

Brandon and Nick were very helpful and friendly. Made my purchase very easy to get. Everybody at the Canton store was helpful and friendly. Thanks for being such a good place of business. I will recommend that store to anyone who needs a good vehicle with friendly service.

Every time I come here it's a low stress experience. Everyone is kind and professional. Making my car. Buying something. I don't have to fear. This was our fourth experience and each time has been better than the last. Thank you J.D. Byrider!!!

Mr. ** really helped me out. He took me through every step. He provided good service and explained everything to me so I can understand it. I've been there before and Mr. ** been the best help yet. Even though my credit is not the best, he still helped me find a vehicle. Awesome job.

Excellent service from when I walked in. I explained my situation and my past experiences and They helped me get my car and I was very pleased with everything. Everyone was so nice and friendly. Excellent teamwork. Customer service was excellent. I would recommend people there.

John helped me today and he was such a nice guy that explained everything clearly. He got me up and running with my car today! I'm going to recommend all my friends and family to step in if you have credit issues. They really help the consumers... Thank you so much John.

The people here are very helpful and very friendly. They all do the best they can to get you in a car or truck as soon as possible. Treat you in a very professional manner and strive to be the best that they can be.

They were very helpful and determined to help you find a reasonable transportation that will benefit you and satisfy your budget. They were very patient and very helpful. I would recommend them to someone that I know that has problem with their financial situation.

When I got there everyone was extremely friendly and respectful. Then Tiffany was the best associate anyone could have ever asked for. They was knowledgeable and made the whole experience 10 times easier than I ever anticipated it to be. They helped me find a vehicle from another lot and we went and got that vehicle and I drove away a happy customer!

I completely agree with some of the reviews. On one positive note it does help bring credit score up. But the vehicles they sale you really don't think they go through 96 point inspection. The warranty is bs because from the first time in car I had some many problems. I told them about wiring shortage in car. They said was nothing. I complained of brakes needed fixed like every 2 to 3 months. They always find some reason around fixing anything until the warranty is gone then need over 2000 in work done and only had car for 1yr or so! Then their prices to repairs suppose to help us. No it doesn't. Prices are way more than other repair shops and brakes no warranty when others give lifetime on pads.

Well this all started a month ago when I took my 2004 Dodge Ram 1500 to service for a transmission problem. It was grinding when put in gear. After three people took my truck on a test drive I was told by the owner that the grinding was just a nuisance noise. They would only fix the problem when it failed completely. So I drove it home. The next week the transmission failed completely. So I had to pay a tow truck to take it back.

The guys and sales manager are amazing, they do their best to work miracles and get you in the best car. I would recommend the place to anybody!! Customer service and maintenance is awesome!!! I wouldn't buy another vehicle anywhere else.

I have been having trouble getting financed for a new automobile, because my credit score is not the best in the world. I went to dealer after dealer only to be told the same thing. That is until I went to JD Byrider on Lorain Avenue in Cleveland Ohio. The sales lady who waited on me as well as manager went above and beyond the Call of Duty to help me. You would have thought that I had a million dollars in my pocket to spend the way they treated me. To my disbelief I drove home in a new car that evening. If they can put me into a new vehicle they can put anyone into a new vehicle. They are the most courteous and respectful people I've ever had business dealings with. Thanks JD Byrider and all your staff for putting me in my new vehicle.

The process was bad from the start and it just got worse. The waiting process for me to get a car and get approved for the financing and everything took about five hours. It should not have taken that long. They gave me a car on a Saturday, sold it to me with one of the inspection stickers missing and the car was dirty on the inside. Literally, three days after my car stopped working and every time I call them to get them to come and pick it up, they keep placing me on long holds. I called yesterday during my lunch break which is an hour long and was on hold that whole time. I had to hang up to get back to work. Terrible experience. I plan on returning the car and not dealing with them ever again. I am still waiting for them to pick up the piece of crap car they sold me.

They really wowed me and got me into exactly what I wanted. My sales lady Jessenia did an awesome job and I would definitely recommend my family and friends to her. They have great customer service and a great program. Go JDB!

Their service was great. They treated me well and helped me make a good decision on a good vehicle. I really appreciate the effort of helping me find a car that fit my needs. I would definitely recommend them to anyone. Thank you so much for all the help and I am looking forward to doing business with you in the future.

The way I was handled at JD Byrider - I had to leave my car with them so they could send to another shop to fix my transmission (Amco) and all I know is I left my car on the 20th, and when I left my car it had a full tank of gas, and when I picked it up yesterday the 28th it was left at a quarter tank of gas. That is not a good impression on your customers. Now as for the work they had done on the car can't respond on that yet. Just got her back but best believe I will be back with good or bad news. Thank you. Miss Dissatisfied.

Took care of all my car care needs. Very affordable, dependable and reliable. Felt that my best interest was taken into consideration. We'll definitely return. Service was well worth it. Will recommended more friends and family. Also very customer friendly.

I love these guys to death. Ladd is a very good sales person, Dave a wonderful, wonderful man and Aaron in CNC is awesome. I will recommend anyone to go to JD Byrider in Richmond Ohio. I love you guys.

Nicole was great. I thank J.D Byrider. Thank you!! I would tell anyone to come here. Great, quick and friendly place. Got me to the credit I deserve... If you need a great place to go that is the place. Financing is very friendly. Thank you...

I went here to qualify for a vehicle. I had to jump through hoops and I was told all the info I needed on hand. Well, I went home to get it then told I need something else. I was ran in circles for a few days then finally, the interview was so intrusive and humiliating then I was asked after that for my email after they had everything and everyone's information in my life. I told the salesperson I refuse to give my email because I believe it should be private then the guy turned very rude and denied me on the spot! They had all of my friends and family's numbers, addresses, my work, my fb, my bank information, ssn number, copy of my birth certificate plus every where I shop and what I buy. Way too intrusive and should be illegal so yes, avoid these blood sucking jerks. Btw, it's J.D. Byrider, Parkersburg WV.

Jeff did a great job assisting me in my new vehicle purchase today. I would recommend him to my friends and family! I'm excited to drive away in my New to me car! Thank you again so so much Jeff and the J.D. Byrider crew! Thank you thank you thank you!!!

I financed a vehicle a year ago with JD Byrider and are still currently paying. At the time when we were signing our paperwork I asked for a Carfax report as stated to me when negotiating the purchase. I was told they would get me one but CNAC had already closed and I could pick it up the next day. Still to this day we have yet to receive one and have had numerous problems with the vehicle. Would this be considered breach of contract?

Thomas was great to work with. Made me feel comfortable with buying a car (Lancer). Worked with me to get me in the car I wanted with a good downpayment and explained everything and Melanie was also very helpful. I like that they added roadside assistance.

Great experience shopping for a pre owned vehicle with entire staff and management. Would highly recommend everyone to shop at dealer when looking for a great buy. Easy accessible location on the Westbank. PRICE WAS RIGHT. And vehicle fit all my family needs. Several of my family and friends have since shopped cars there.

I had an amazing experience with J.D. Byrider, immediately after I walked in I was helped. The sales reps had great attitudes and were very friendly and helpful. They made me feel comfortable and most of all they worked it out to where I was able to get a car I liked the same day. They went over and beyond to reassure me I was in good hands. I will definitely refer some friends.

Best place to buy a car, friendly. I would send all my friends and family to get a car. They work with people has bad credit. They are very understanding to help build your credit back up. This is my second car from them. Thank you so much.

I really appreciate everything J.D. Byrider does for me, they got my car in a timely manner, and got it done with a time frame they said. I highly recommend them for anyone. They are upfront and honest. I enjoy their great customer service.

Brought my car for an oil change and ask them to look underneath my to see if anything is leaking and also check the light on my car, and they didn't do. Ask them to something but they don't do it. I'm very dissatisfied with the service.

There aren't enough characters provided in this space for me to express how completely beyond irritated I was with my car. Jeremy ** helped me at this location and what a relief his help was! While gracefully helping other customers, he navigated me seamlessly through the car buying process and was wonderful enough to take that devil Ford off of my hands. He made an effort to make a personal connection with me; even recommended The Pizza Place for me to get dinner afterwards. He is obviously well versed and confident in his knowledge while not sounding like he's reading scripted lines. I appreciate him (and Matt **) for getting me into a new car, even if it took a bit longer than I'd anticipated. Thanks guys!

Very courteous, they let me know what was wrong and how long it would take. And ask if I would be OK staying the day. And they let me know where everything was if I needed drink or snack. They explain the wait was mostly due to the fact they had to get my parts from the dealer. I believe the man that help me out name was Jason.

I'm a consumer. Had a really good experience at the dealership. The salesperson was very informative. He answered all my questions, showed me all different vehicles that I could for afford. Had great financing. And I liked if there is a problem they have Service Department to take care of it.

Great service and atmosphere. The service team was helpful and did a good job explaining everything that was going on with my vehicle. I was in and out very quickly, my car was running like new once I had new spark plugs, wires, and an ignition coil installed.

My wife and I purchased a van from them. They have called me a bunch of time about insurance. The people at the dealer did not do his job. We have insurance with no lapse in coverage. Now motor vehicle says title is a salvage title. We paying on a van that was wrecked before and the Carfax document is not true. Took van in for service, said a two hour job, took eight hours.

Came in with a low down payment and short job Time and my man Vince still managed to put me in a car that day and gave me options. Good people. Come check them out. They also will give you 3 years on your car. If anything goes wrong they fix it. Can't beat it.

Amazing and pleasant car buying experience! A definite recommendation for car sales and a great efficient team and supporting cast looking to improve on credit and other factors in creating the most easiest and comfortable way in making a investment for the better.

Cody at J.D. Byrider is very helpful and helps you the best he can and works with you not against you. I have got three cars from them and at the service center. They are the best. I also like the roadside card. It help a lot. I would recommend J.D. Byrider to anyone of my friends or family.

Great professional friendly people. Thanks for helping me to get a vehicle. The place helped me and my fiance get a car. This is a blessing to start all over. I would happily recommend this place for a new beginning. Last week I had a horrible experience of getting a loan approved. I was willing to do what was needed to start all over. But J.D. Byrider gave me the chance I needed once again.

They made my oil change quick and easy and when they are done they let me know what they did and if there might be a problem down the road and what the cost could be. I'm really glad that I made my vehicle purchase with J.D. Byrider. I would recommend anyone to check you out before making a vehicle purchase.

I purchased a 2005 Chevrolet Silverado from these people. The problem is the truck is so rusted out that people refuse to do work on it. First started when my brake lines had to be replaced. Then I was going to put a tow hitch on it and was told not because it was rusted so bad, it wouldn't hold because frame wouldn't hold it. Now a company's name and telephone is starting to bleed through the paint. I called CNAC to let them know what I was dealing with, just to get an attitude from them. I have talked to a Lawyer about this, in which he had me take pictures of it. I've had this truck a year and a half, and now I've found out the leaf spring bracket are fixing to break. Now have 2 1/2 years more to pay for this and it won't last another year or $12000 dollars for a truck that's not going to last. So I tell for a company that does a vehicle check on its vehicle has proved to be false. My Lawyer has received all he needs. Including my no miss payment history.

Car trade-in. I want to commend Bryan and Scott for quick, thorough and friendly service. Bryan worked hard to get me into another car when he saw that my present car was not reliable. He did not give up. Scott discussed everything about the loan and payments thoroughly. He is easy to talk to and is very helpful.

This was the best car buying experience that I have ever had. The following people were wonderful to work with. Drew ** did a phenomenal job. Jeremy ** was exceptional and made things run very smoothly. Jasmin ** did a great job helping as well. Victoria ** was very friendly and helpful as well.

It was quick and easy, as long as you have all your information the process is easy && fast. My friend recommended me and I was so nervous, but I now have a reliable car. My last car was a lemon and I dealt with it, but the car from here is 10x better. Ty!

JD Byrider put me in a Car when no one else could. Sales Reps work with you with plenty of patience to make sure you get the car you want. Yes I most definitely will send friends and family members to JD Byrider. I have a 2009 Ford Focus and I really love my new car. Thanks JD Byrider in Bedford and all the staff.

Great customer service, very friendly, awesome helping me leave with something I am happy with and satisfied. I would recommend people to come here if they are in need. I came with the hopes of leaving with a car and that's what happen. Even with my bad credit issues.

Service was fast and always friendly and professional. John was also very knowledgeable and helped us out with costs. New tires and front brake pads. Also serviced back rotors. And even helped with future service questions... very helpful.

I feel great about the car they have here. Help everyone out when you in a pinch... They have great customer services and great people who work there. This is my third vehicle I have purchased and am greatly satisfied. Always ask for Sean.

Great service. Cody is super helpful all the time and my truck was done before they thought it would be. It was a great experience. Very thankful to have the help at JD Byrider. I would recommend this service to anyone ten out of ten five stars absolutely.

Satisfied with J.D. Byrider doing things to help others out. Made things go by smooth and are very friendly and passionate about what they do. Brandon did a great job and did all he could to get the sale and get his boss to get an understanding of the customer.

I bought a car from them in 2016 around April. I was in desperate need of a car and it seemed like an ok place. My car was a 2009 Dodge Caravan priced at about 14,000 even after paying 200 every two weeks for almost a year. Somehow I only made it down to 13,000. You want to know why? They charged me for four years of interest that my money went to before paying off the 14,000 and the interest was set at like 24%... absolutely ridiculous. This company feeds on desperate people and lock you into unbelievable rates and then once you find out the trick of that trade you can't fight back because they record you and make you sign papers with things on it that were not even explained to you. Save yourself before it is too late.

J. D. Byrider made my experience with buying my first car a great one. I would strongly recommend their services to all of my friends and family. Their prices are affordable and they fit your budget well. I have a great looking car that I love driving.

I went to J.D. Byrider last March to purchase a vehicle. I told them I had changed my mind and feel this is not the right time for me to consider buying another car. The dealer came out tho my car that I had and fast talked me into doing this. I recently found out they overcharged me for a 2004 Saturn Ion. I told this dealer I wanted an SUV in which case I did not get. I reviewed the Kelley Blue Book and found I have paid way too much for this car and by the time I'm done paying on it I will pay over 13,000. I told them I wanted to bring the car back and they told me they don't take cars and was very nasty about it. I feel like I was ripped off for this car and feel this car should be paid in full and that the title should be sent to me. I've already paid well above what the cost of this car should be.

We went in with mechanical issues on our van that we were currently paying on. And ended up getting a great deal on a swap out to a new vehicle. They truly do care about their customers and their vehicle quality. I highly recommend J.D. Byrider to everyone in Las Vegas that's shopping for a used car, truck, or van. And is on a budget.

It was a very easy process and Gary was very helpful with this car buying experience and I would be definitely recommend this place to my friends and family members. We did wait a little to get the application done and we were offered a full tank of gas for the wait.

I had trouble with engine light coming on and no heat in my car. Dropped my car off for car repairs early this morning and it was ready by five o'clock. The Service Department is friendly, courteous and very helpful. I would recommend them to anyone. Not only did they fix the motor problem but also the heater as a courtesy.

Sherry and Gil are awesome. This is my second vehicle with J.D. Byrider and I am very pleased. I love the people here from sales to service to CNAC accounting. Everyone is friendly and always willing to help. I have recommended and will continue to recommend new customers for ya'll.

My husband and I were delighted with the courtesy and professional treatment we received. Everything was precisely explained and we are very happy with our new car. The Entire team here at JD Byrider, knows how to talk to you and help you through the entire process.

These people are rude and non-professional. First off Patrick never told us the car had warranty for 36 miles and now my car is giving me many issues and they are charging me almost 600 for a thermostat. I call CNAC to see if we can purchase another warranty and they tell me 2 people I spoke to have nasty attitude don't let you talk or explain yourself. They wanna talk over you. I was recommending people here now I will refuse to do that. My car is going back and I will talk to an attorney.

This is my second time buying from these guys and all the staff is friendly and helpful. They make the buying experience pretty easygoing. Would highly recommend. The cars are highly reliable because they and gone through and have an excellent warranty if things do go wrong in the first 3 years. Great place to work with.

I went in to see about a car not thinking that I would leave with one today. I went in and spoke with Lee. He said "you will leave today with a car." 2 hours later I pulled off the lot in my new car. Really great place to go to get a car. Bad credit, no credit they got you.

My car with JD was totaled and I needed to get back driving asap. It wasn't a open door closed door quick process but they handled it. I wanted a car from another location and they went and got the car no problem. My sale man knew my style and I love the car picked.

I received calls and text from the salesman from here. Multiple times. I finally decided to take a trip and see what was available. When we got there we were greeted as you would be any other lot. We started our process and I told them right there I don't want to test drive anything yet. I wanted to see my options if approved. When the finance manager first came in he got rude and told me that I needed to move from the computer I was using to pull my check stubs. Second we had to wait 30 minutes before he finally had his paperwork ready to go. The final straw was when he budgeted. He added things I don't pay for and the things I do pay he didn't figure my wife's income in either. These morons couldn't flick fleas if they tried. Coming from a dealership as a sales manager I would never trust this company at all.

Worst place ever to buy a car. A few years back I went to them to buy a car. Worst mistake I ever made. When I picked out what I wanted and they started the paperwork they told me my payment would be $400. They didn't tell me that was every 2 weeks. I thought it was monthly. The lady told me they pointed it out to me on the sign about how the payment schedule works. I said "No you didn't. Nobody ever showed me any sign." She said "Yes we did" and pointed to a sign on the wall down a hallway I never went down.

Very good customer service and a place that really works for the customer. The selection of cars were very good and if they didn't have what you need they go out the way to find what fits you. Jared is a very hard working person and I will definitely recommend him to the next person.

It was very nice getting a van through you guys. You all were great. Thank you so much. We would definitely recommend you to our family and friends. We bought a 2009 town and country van black with 105550 miles and it runs great and drives great. We are very happy.

When purchasing my vehicle from JDB Medina I had a great experience. My salesman was very dedicated to seeing me into a vehicle. I was very pleased. Everyone was very helpful and friendly. If you need to find a good affordable car with a good warranty attached go check these guys out.

Our salesperson Sergio was actually the nicest person and cared more about finding the right car/deal than about closing the deal. It was refreshing to see and I would recommend him to everyone. Even with my situation he did everything to help and actually found us the perfect car.

Had a awesome time with your staff. Phil is just awesome, Nick such a nice guy, and Jason way to go with help on my car. Awesome guys. You're lucky to have a great crew. Also the finance dept. they are so nice. Good luck to all. For sure tell a friend. Thank you all.

I purchased my vehicle two years ago from the J.D. Byrider in Dundalk, Maryland. My salesperson, Jeff, was incredibly nice and I felt comfortable with him. Upon meeting the finance manager, I was completely drawn into the program and its purpose. (Getting a vehicle and improving credit.) I was told at the time that the car was valued close to $8500.00, and that I would be paying $12000.00 after interest with 1000 down. I knew at the time that I didn't have much choice, and so I went with this option. Starting out with 3500 negative equity was something I knew I'd have to deal with.

I'll save you the time and money, DON'T go to this place! They sell vehicles with high mileage, sell them for the price as if they were brand new, they are disrespectful, especially Sean my account manager. They don't care what car you get, doesn't matter if they say they work with your budget (which they DON'T). I mean yeah every paycheck it gets paid but you don't have anything left over after considering all of the bills they DON'T ask about. It's too expensive, they fast talk you, and they rush rush rush so you don't have time to think about it clearly. After this car, I'm done and will NEVER recommend anyone to this business. OH AND COME TO OF IT, I NEVER GOT THAT 200 DOLLARS EITHER FOR REFERRING SOMEONE THE FIRST TIME! DUMB!

Hello future customers! Everyone at J.D. Byrider was awesome, they was very nice, they came and checked on you while you wait in the lobby, they keep you updated on what's going every minute you are there. They answered all my questions and my sale guy Jared was great, they made you feel right at home there, I would recommend them to friends and family. Thanks everyone that helped me get into my new (used) Car????

I bought my vehicle in October of 2015 and have yet to see it report to my credit monthly as they stated it would be to "bring up my credit score". I also have had the car in and out five times to their shop for a problem since day one they "claimed wasn't there" but I made them test drive it before I left because I heard it. Also, my son was put in hospital. I did not work for almost two weeks and I missed a payment and explained and the guy said "you better ask family or we will get the vehicle" which I stated I would sue him and I can't pay until my next paycheck. They kept harassing me til a couple days before the guy called. Was being nice then got rude and stated "well you were lying. You weren't in the hospital. Please tell me why on your credit report you're applying for loans." Little did the ** know I was applying for credit cards to help me pay my bills.

I went to them needing help with buying a car. I was told I had to choose between two cars they picked out. Being desperate for a car I did. Now I regret it. I have had nothing but headaches. Of course when the first thing went wrong, guess what not covered. There was a $400. Bill for that repair. Then a recall on the ignition, fine got that done. Now I am lucky if I can get my key out of the ignition. I have another 1 1/2 years to pay on a car that will be shot by the time it's paid off. Not to mention that the value of the car is only $2,000.00 and I still owe close to 8,000. What a rip off. Never again will I go to them for anything.

My step had gotten a car from them and was 1 day late and they came and got it. Just started a new job, has a 5 month old baby. The reason they took it was because they thought he might not be able to pay for it. He called and said to take the money out but they would not??? The tow truck driver said they screw people over all the time. Seems funny they would not take a payment when it was 1 day late...

Love working with the guys at the Columbus In office. They are always nice and professional. This is my 3rd vehicle from them. I know I can call in and tell them what is going on and they will work with me to solve the issue. I have people tell me not to come here and I am one to quickly correct them and let them know I have always had good deals with them.

I have paid $4550 in the last year and yet my total has only went down $2000. I am paying $19000 after interest for a car that is only worth $3000 (Private Sell). If I wanted to trade it in, I would only get $1000 and still owe JD $17000! I will never go back and never recommend them to anyone. If they weren't my last resort for a car when I was in desperate need, I would have never signed the contract!

My husband and I were in a tough spot and needed a car that was safe and reliable. We had just totaled one of our cars and we didn't know where to turn. Jennifer ** of the Wausau JD BYRIDER treated us with such kindness the moment we walked through the door. She did everything in her power to help us and we left very satisfied. I recommend that anyone visit JD BYRIDER and experience great customer service and professionalism. Thanks Jen!

I had my car towed to service dept SLC UT. They got my car right in and fixed new radiator in 2 hours. Never have I had such great service and manager is awesome. Price is great plus they do the best work. They are the reason I would recommend JD Byrider. They make it all worth it!!!

From the beginning of me purchasing my car I was lied to by the salesman. He said that the car had been serviced checked before they put it out to sell that everything out checked out good which was a lie because the following week the car started to run hot, within the first year they had to repair the fuel pump, water holes. Still was having the same issues with the fuel pump for months before they finally fixed it right. Now that my warranty expired now my head gasket has blown which it's going to cost $1300.00 to fix so they want me to pay my car payment and 400 to pick the car up. DUE to the fact that I have had so many issues with the car and has still been making my payments on time to build my credit up and haven't been behind in several months. I call to see if they would push my payment back so I would have enough to pay to get the car out of shop.

I need to purchase a car and my credit is blotchy because of a cancer related health problem. I am very hesitant to go to dealerships because frankly it is very humiliating to not be able to qualify for the most basic of needs. After numerous phone calls I decided to give JD Byrider a chance. First I had a phony appointment set up with Corrine. I was running around like a nut trying to get there on time and when I do after asking around to almost everyone in the store I'm told that Corrine is the GM and nobody sees her. It's just a setup to get us customers in and then we see whoever's up. OK no big deal but now I'm ready to leave.

I have been with J.D. Byrider for 2 years now and never once had any problems with bringing my car in to get looked at. What I like is the staff are friendly and very respectful. They get you in and out with no problem.

I was actually headed to another car dealership but received 2 phone calls from representatives of the company on my way there so I went into J.D. Byrider on 12/17/2016 and ended up purchasing a car. The car looks really nice and drives okay. I drove the car for 3 days and noticed a horrible squeak whenever I went over a bump. My neighbor happened to hear me pull in and told me that it's the shocks or suspensions. (He's a mechanic.)

I went to J.D. Byrider to get me a truck so I could have a vehicle. I put only 300 dollars down. When I went to pick what I wanted they said I couldn't get that. They went inside and asked what I qualified for. REALLY that is crap. You ought to be able to pick out what you want since you're paying the money for it. My fiance put 1200 dollars cash down plus her car and could only get what they said she could. That **. This will be the last time I ever go through them. Then after all the money and the car my fiancee put down she had to make 4 additional payments of 200.00 before her payments goes down. Someone really needs to do something about this.

Never have I been lied to in my whole life by a car dealership that promised they work with any downpayment. Well 1000.00 is alto but when they did the so-called budget they figured I should give them 2000.00... and the the total down on the car I was looking at had a 4000.00 downpayment. Well needless to say I didn't want that car or do any business with them. They made it seem like they could help and only hindered the car buying process. Again I am a single mother with only 1 job, no extra income and this seemed like a scam to get money from me after the lies they told. I will never recommend anyone to them family or foes. Due to them being so deceptive you can't TRUST J.D. Byrider... However I was warned before even going over there. Please beware of all the scams they run.

First I want to say the salesman Keith was so rude. Lied to us. Told us that it doesn't matter how much down we have. "We work with any downpayment." So we took the 30 min trip down there to find out "Sorry you have to have no less than $300 down." Why couldn't he tell me that on the phone? And never told me in till that day I needed a Arkansas driver's license. After doing everything he asked picked a car that I knew I was going to pay way too much for but needed a car. Drove off the lot. As I was driving the check engine light came on. Called right away and told them. They told me not to worry. They will take care of it in 3 days when they are back open. No problem. Car was fine. Took the car in. Was told it wasn't covered. All I could do is laugh saying "You are kidding me. I just got the car. I'm not paying for it." So they took care of it then once again as soon as I got home the light came on again.

Reading, PA has the worst location ever!!! They told me if I refer someone I would get a $100 referral bonus. I referred my sister-in-law. They told me last week the check was on the desk of the owner and waiting to be signed. I called today and they told me we both have to be over our probationary period!! That's not the information I was given last week! They are liars and the cars are horrible. I had mine in the shop 4 times since 11/1. Do not go there!!!

I walked in and asked for Tony specifically. He was nice from the moment we met him. He went through everything and told us about J.D. Byrider and made me comfortable buy a car from him. He showed me many cars, and didn't get frustrated when I was picky even though it was cold.

I came into Byrider today to even see if I could be approved. Ted, sean and Stacy was extremely helpful and turns out I got approved for a better vehicle than what I currently own - Overall great experience and I WOULD AND WILL come back again.

The staff was extremely helpful. We purchased our car on New year's eve and never felt rushed. They went out of their way to make sure we could leave with our car that day... Totally different than the large car dealerships. Though my situation was too bad to purchase a newer car, but again they made it happen. We went in with no money down, no trade, and 3 hrs later driving home with our new car. If you have a job and need a vehicle, they will help you. Thank you again to all the staff at the Sutton location for making a great start to our new year...

They are the only place where I will get my car fix on. They know what they are doing. They tell you what the problem is before they fix on your car and how much it will cost you too. I will love for everyone to go there soon. It will not cost too much either. I will be back.

I didn't think I was going to drive a car off the lot the same day. I was shocked that I got a car the same day. It had been a while since I had a car, considering my credit is not good. However J. D. Byrider gave me a chance. I will recommend J. D. Byrider to my friend and family.

"Sherri is amazing!!! She was so nice and helped us with any questions we had. Ask for her!!!" This review was the day I got my car. 3 days later I returned my car on account of not having my job any longer. Horrible luck for me. But to my surprise they basically said screw me. They would not even bother to talk to me and sent me on my way. I could not get my deposit of 3000 dollars back on a car I only drove for 3 days. They said it will be counted as a repossession on my credit score! They are horrible people. I will be back with a lawyer and I will be getting what is rightfully mine. Especially knowing the car I had is back on the lot now ready to be sold again for a whopping 18,000. That's right an 08 with 137,000 miles for 18,000. They are taking advantage of people who have bad credit and saying they care about us and want to help us.

They are always fast and friendly when I bring a vehicle in. They also know what they are doing, I can trust them with my vehicle. I am very, very grateful every time I go in. Thank you very much!! I will tell everyone I know.

Very friendly staff... Got me approved now I'm wanting to make the best out of my opportunity! I'm going to tell my coworkers and friends about them... It's a new opportunity for me. I'm just excited about this journey... I will make the best out of it.

Everyone was extremely courteous and friendly! Jason ** was very helpful and professional and made this the best car buying experience by far. Not to mention, the whole process took no time compared to past experiences with buying cars. Thanks, guys!

Great overall experience. Very helpful in the car buying experience. I've been looking for awhile and finally found what I needed. I have a credit problem with other car lots. Not here. They were able to help me get into a newer lower mileage car. Thank you JD Byrider.

Jason was extremely helpful and great to work with. It's my 4th vehicle with J.D. Byrider and the Medina store and Jason are great. I don't see myself going to any other store when I'm looking for a new vehicle in the next four years. Thank you very much.

I would describe my experience as fast, professional, helpful and thankful to me. The employees were very nice and generous. I will recommend them to others. Nice cars and nice service. Thank you and keep up the good work. I appreciate all the help and detailed information they gave me.

Eric ** was one of the nicest and most helpful salesman I have ever met. He helped me out tremendously. I tried at other dealers and no one was as confident on getting me into a car. I am very satisfied with my purchases. I will spread the word.

This was a great car buying experience! The salesperson was very professional and knowledgeable. The sales manager explained everything clearly and was very nice to work with!! I would send my family and friends to buy a car with JD Byrider anytime!

First off, their advertisement "Buy here, pay here" is FALSE! You cannot pay where you buy it. So the first thing you see from them is a LIE! It only gets worse from there. I bought the car and within hours the engine light went on. I took it back to them and they told me the computer said it had something to do with a gas sensor and they would gladly fix it for close to $200. Remind you I HAD THE CAR ONLY HOURS! Of course their extensive warranty didn't cover it and it cost me more like $459 to fix it.

The experience was very satisfying and I would definitely recommend it to any new person looking for a vehicle. I was treated with the highest respect and customer service. They worked with me and did everything to ensure my standards and wants were met.

We have been going through JD Byrider for the last 2 years. Had an unfortunate event and our car was totaled. After our insurance had taken care of their portion, JD did all they could and were there to help us through the process. They talked us through step by step, and got us into a better vehicle and a better price. Very happy with the customer service we experienced through this stressful time.

I cannot begin to express the service at your South Charleston dealership. Mark ** is always so friendly and nice and always takes time to listen. He is a great asset to your company. Service is always done not only in a timely manner but correctly. I highly recommend.

I love the service and precise information that JD Byrider gave us. We were treated with the greatest respect. I would say take a chance and try JD Byrider. It was recommended by a former family member. We had a bad experience at one location and was treated so much better at the Sutton MA Location.

Very fast, precise service and professional, friendly staff. I got my car in green bay but will continue to go to the appleton store. I was able to get an appointment quickly and to fit my schedule. Very pleased with my first experience there!

Great customer care. Very detailed oriented. Took care of my needs and very polite. He was patient with me from first point of contact. Got me in a car quickly. Helped me every step of the way. Very efficient and professional. I am pleased with the vehicle.

I went in J.D. Byrider, thinking that I wasn't going to be approved, but they worked with me to give me a car that I can afford and looks good. J.D. Byrider was very professional. Great and awesome job by sales team.

Before leaving the lot on 12-2-2016 I noticed that my passenger airbag light was off. I went to the service department and 3 guys was sitting in there and they told me to check it myself and if I couldn't fix it to come back next week. I really like my car so I would appreciate this getting fixed. I feel like they should have fixed this for me before I left the lot with my car. Eric ** and Justin helped and got me back into a car after my accident on my previously car I purchased from Charleston. I feel your service department is letting me down and I hate that due to great sales services you offer. Please take in consideration with service department lacking.

Everyone was so very helpful and patient. Rick was very helpful and he went through step by step the whole process explaining everything. He made the experience so much better. I walked in and drove off with my car the same day.

Beth was excellent. Thanks to her and other ones I got a car. She was friendly and helped me out and answered all my questions. She made me feel better. When I had a concern she fixed it and made sure the car was in good shape.

I have always had a great salesperson. She is very good at her position. She is very knowledgeable. Everyone that I have had contact with has answered my questions and have always been very courteous. It is the one place I would suggest anyone to go buy their vehicle.

Helped us every step of the way. Very understanding of what we needed. Bent over backward to help us. They were all polite. We were in real need for a car and they came through. We have a business and couldn't have kept going without JD Byrider.

I had the best experience ever at JD Byrider on i55 in Jackson. Ms Sherry and her team were awesome and she didn't stop until she got me in a new ride. I highly recommend them. Thanks again. If you're in need of a good car and affordable payments go see Sherry.

They was very good at getting my car in on time and out running as good as new. Great staff and great prices. I would recommend this company to anyone. If you're in need of a great car pls go see them.

I am over happy with my experience. I didn't understand why I was charge $20 diagnosis fee for an issue that I notified previous management. And would like someone to explain that to me. Overall great. I wish turnover wouldn't be so high with service employees.

I was pleased that Keith took the time to work with me at J.D. Byrider in Richmond... I also like the fact that I can work on rebuilding my credit and the cost of maintaining my car is very reasonable. Thank You!!!

Marc ** was friendly and professional. He explained everything and asked if I had any questions. This is my second time purchasing a vehicle from J.D. Byrider. Both times the experience was pleasant. I will definitely purchase from J.D. Byrider again. I highly recommend them.

I will return to buy all my future cars. They really helped me when my family needed it. I didn't feel like I was treated different because of my situation. The sales department was very nice and wanted to make sure that I was put in something I could afford and safe for my family.

Matt had us in and out while we waited for our regular oil change. We have never had a bad experience when getting our vehicle serviced. I would recommend Matt to other family members and friends when they are looking to get a vehicle serviced.

I had a small coolant leak, and could not see where it came from. Drew, the service Manager was great. Scheduled my appointment, took me in when he was supposed to and Roger the service technician did a wonderful job. Found out where the leak was, fixed it. I am on my way. Thank you.

These mechanics always are fantastic. The service is affordable, they try to work with you, and they are willing to help with the small things. This particular time, I just got an oil change, but I let them know that I had a turn signal out. They made sure it was fixed before I left. I was skeptical, but now I am glad to be a J.D. Byrider customer.

They were Nice and kind and when they talk to me and showed me everything and gave me copies of everything the one thing that I didn't like was I got there at 9 am but didn't get out till 2:30 but it was fun. I would recommend them to my friends.

Everyone there was extremely nice and Naomi was an excellent sales person. She helped me get a vehicle that suited me. Their payment prices are great as well. I would recommend JD Byrider to anybody and send them to Naomi. They work very well with you to make payments reasonable.

Michelle was a great help, made us feel welcomed. I enjoyed our time and more to come. Thanks for all the help and being there for us at our time of need. Didn't think we were gonna get approved but so glad they helped us.

It was very pleasant, treating me like family and it was done in a timely manner. The people was very friendly. I didn't have to wait a long time. The price is reasonable. Shop is very clean. And I will recommend my family and friends to go there to get an oil change or to get their car service that they purchased in JD Byrider.

The staff was very professional and really take pride in what they do and make sure I was taking care of. Tamias was my sale guy. Great man, very professional as well as the rest of the team. I would definitely recommend JD Byrider to anyone who is look for that right car.

Kelly was the BOMB.COM. She will try her hardest to work with you no matter the situation. Go to JD in Easton and ask for Kelly. They worked with my monthly budget and tried to find the best car for me. Most car dealers are aggressive in trying to sell you a car, not here. I had an amazing experience. Thank you.

The ladies that I worked with was just great. They help me when no one else would have. Best car people around. They know what they are doing and will help you when you have nothing to put down. Even having my kids there with me was not bad at all. They made it the best.

I would have to say that my car buying experience at J.D. Byrider was excellent, professional, fast and friendly. The salesmanship is profound. There was no pressure to put me in a vehicle that I wasn't comfortable with. There is an exceptional referral program and I would recommend that anyone that is in the market for a vehicle come here to buy.

It was a pleasure. The people was great and helpful. They were informative and were very pleasant and nice. They went over everything detail to the fullest. I would recommend people to buy from them. I was very pleased with the whole experience.

I like my sales rep Rebecca. She very polite, patient and efficient in explaining everything to me. Jacob was very expressive in helping me understand what I needed to know. Thanks JD Byrider with the vehicle I was looking for. Again thanks much.

Had a pleasant car-buying experience. Bill ** was very helpful and made the transaction as relaxing as possible. I will definitely recommend JD Byrider to friends and family. And tell them to ask for Bill ** to help them. It was a positive experience.

The employees was very helpful getting me into a vehicle. I will recommend JD Byrider to all my friends who is looking at getting a new vehicle. Thank you for making this process go smoothly. I will continue my business here.

I'm so happy about my purchase... The staff was nice friendly and worked with me till I found a car I liked. I would definitely recommend them. They sent me friendly text letting me know they had new cars on the lot... They work to make sure your payments are affordable and fit in your budget.

Very professional and respectful. I had a awesome experience. I am very satisfied, with the service center. I would definitely recommend JD Byrider, two other friends and family members. This is the second time I take my car in to the service center and both times had an excellent experience.

Rachel was awesome. She was very helpful to me while purchasing my car and insurance. I was very tired and she made the experience totally awesome. She got me quotes for insurance and everything. Rachel made my experience with JD Byrider awesome.

Always great customer service and repairs are always done right and fast at very fair price. Very quick to get me in for repairs. Very nice people in the service department. I have told all my friends about how well they always take care of my auto needs.

JJ ** did an outstanding job getting me a good vehicle. All around satisfied. I'd refer JDB to anyone looking for a great car at a great price. The entire staff were all very friendly and on top of it. Not to mention the awesome warranty they offer on all their cars. Thank you all again.

Tim ** was very nice and patient with me. Tim ** rock. He greeted us with a smile. Also he kept me smiling throughout the whole process. The staff was all friendly and nice. Hey everyone go see Tim **.

Repair time was shorter than expected. Vehicle performance was outstanding. Employees were very courteous and informative. Would highly recommend to anyone. The office in Greenwood has consistently exceeded my expectations. Have now purchased two vehicles from this dealership and couldn't be more satisfied.

The service was very. They work with you. Try to get you best deal for you. They work with you on payment to fit your pay period. Ms Sharon was excellent in explaining everything and made sure I understand everything. I would recommend many more.

First of all Jay I thank you for your help with my car. Between Tavares **, Jay and Bob I left driving my new car and everyone loves. My son love the stereo system. My riders love the space and I feel like more important while I'm driving them. Funny story I have flashing disco lights on my floor. Had to call Tavares because I didn't know how to turn the car on. Glad he was at place. He said put your foot on the brake and push the button. Well great experience. Thank you.

I came in last week and got approved and on my way here my tradein broke down but they honored the deal and will be towing the tradein from where it broke down. I think that is an awesome service. The customer service was very good though it took about 5 hours to complete the deal.

Friendly staff and great cars. Great place to go. For a nice pretty car go here. They are the best in the area. My grandma got a car here and she likes it. They have a great service contract. They are the best.

My sales rep James ** was amazing and very informative. He went above and beyond his job! From the first time I went into the dealership few months back, to the time I drove away with my new car. He never pushes and always upfront. They are lucky to have a sales rep like James!

Lacy is extremely kind and helpful. She really knows what she’s doing and knows how to help her customers feel at ease about the process. I am very pleased with the professionalism and efficiency of the service department. I only hope they know how appreciated they are.

Satisfied buyer, wasn't easy but the job got done. Salesperson was helpful and very understanding. Would recommend another person in the near future. Nice vehicle, love the way it drives, great mileage and great for my budget as well. Satisfied customer.

I had a great experience there while getting my car. Very helpful. Hate that my car not cover under full warranty and the fact you guys don't loaners. That's not cool at all so right now I am without a car.

My experience here at J.D. Byrider was very excellent. The people that worked with me were very helpful and nice. I would definitely recommend them to one of my family members or friends. I was referred here from my son in law and I'm glad I did come here.

Tim **, at the South Charleston location, helped me so much with finding the right car for me and updating me on the new inventory! All around great people! I'm glad there is a place to help people with bad or no credit, because it's hard when you're 18 looking for a chance at anything! Super excited! Thanks!

Lt was great at getting us into a vehicle. He provided great customer service. He kept in contact with us during the time we were looking about a vehicle. He was great with my boys as wild as they are. He never rushed us or got i4mpatient with us asking questions.

I am very satisfied with the service at J.D. Byrider. I needed a car really bad and was able to get a nice affordable one. The employees there are the best I've had the pleasure of meeting at a car place.

This is our second vehicle purchase. Been a great experience both times now. Always ask for Sean! Smooth and easy process both times. Great selection and warranty. Would recommend to anyone. Thanks again for the great service and the warranty is excellent!

They helped me with my first car buying from a dealership and it felt like they were there to help me. I would definitely come back if I could and I'm definitely sending my friends there if they are looking for a car.

I deal with the St. Clairsville Ohio dealership and Jamie ** whom works in the Service Department went absolutely above and beyond to find the exact parts I needed for a wonderful price and repaired my car very quickly. The mechanics in that department were also very professional and I will be glad to go back there for any repairs in the future.

The people I worked with today were extremely helpful, professional, and kind. I am very satisfied with my new car and they made the process very easy and stress-free! I would highly recommend the South Attleboro location to anyone that is looking to buy a car.

They help me with getting a car that would be reliable to getting back and forth to work and am thankful .They was very nice and customer service was excellent. The car I was given was my favorite color.

JD Byrider is very friendly and helpful. They care deeply about all of their customers. You will also be entertain as you're waiting to do different steps of paper work and test driving. I recommend them to anyone that needs a vehicle. Their vehicles goes pretty fast too!

My experience on 11/28/16 with Patricia and Kelli was satisfying to my expectations even though my experience on Friday 11/25/16 was not. So I will refer anyone to J.D. Byrider. Thank you for your help to get a vehicle. I appreciate the experience.

Friendly, fast, easy approval, low down payment. Awesome warranty on cars. Service centers all over. Nice selection of vehicles. We will definitely come back here again in the future. I can't do 40 words, but trust me - this place is amazing.

My 1999 Ford Contour was on its last leg and I was in desperate need of a newer vehicle. Shelia was the sales person who assisted me. She listened to my situation and did everything that she could to help me find a car that would fit my budget. She and the entire staff at JD Byrider in Columbia, MO did an excellent job at explaining every step of the process since this was the first time I've ever purchased a car. I cannot thank them enough for all of their help! I love my 2003 Chevy Malibu and I will definitely recommend JD Byrider (and Shelia) to my friends!

I liked how Patricia helped us out when we told her our situation and she stepped up and helped us get the car I wanted because I need a car to go back and forth to work. So thank you JD Byrider for the help.

Everyone at JD Byrider were extremely nice and helpful. The team worked with me to get a car. My main reason for wanting a car was to build positive credit. I would recommend my friends to come visit the lot.

I have been pleased with my experience through JD Byrider. They were very helpful in getting me approved and picking out a vehicle. Their customer service has been very satisfactory since the beginning. I have recommended JD Byrider to friends and family who have been shopping for a vehicle.

When I first got to JD Byrider, maintenance was to get my car fix, and I heard one of saleswomen talking on the phone about the great deals they were having, so I ask her “What kind of deals you are having?” and she was so nice, she walked me to everything I need to know. She was so nice and after a little while I was leaving with a very nice car. I would be very happy to recommend all of my friends to JD Byrider. They really helping me get my credit on track. To everybody at JD Byrider thank you so much.

My experience was great! Staff was so down to earth and friendly!!! A special shout out to Eric ** who was AWESOME!!! I would so recommend to anyone looking for a car and great service and hospitality this is the place!!!??

JJ, Kristie, and Gerald were all three very helpful with our first time buying a car experience. They helped us get a car within our budget when no one else would give us a chance. We would definitely refer a friend to them hands down. Thanks again for being there for us.

Cameron was a great salesman. We had a great experience with him. He helped us tremendously with getting a car loan at a price we can afford to help us build our credit. Thanks Cameron as well as the ones behind the scenes.

My purchase at JD Byrider was very pleasant. I was greeted in the parking lot. The staff was courteous. The process was explained in writing, verbally, & on video. This was so simple. I will definitely refer a friend. Thank you JD Byrider team.

Loretta ** was great! She got with us quickly after helping another customer. She walked us through everything that we would be getting and explained it very well. The lot was a little bare but I found a great Ford Edge that was perfect that she recommended. The bank they use is great and honest! All I would change is the 2 car test drive thing.

Kelly ** was very nice and respectful person and very courteous, helpful, and funny but overall I'm very happy with my purchase so thank you very much Kelly and I would definitely recommend more people to JD Byrider in Easton, PA is the place to be.

Naomi was awesome and she took very good care of me and I love my new car!! She is extremely helpful and told me what I needed to bring in with me. The schedule was easy to work with. I will recommend all my friends and family for Naomi to help them.

My experience was wonderful! I couldn't get the car I wanted so they showed me other options and made sure I was completely satisfied with my decision! The two people who had helped me were fantastic! They were super nice and very thorough!

Whenever I come in the store I am always greeted with a smile. They get right to the issue at hand. I am forever grateful how they treat me. I would tell everyone about J.D. Byrider if they need a car. I am very happy with my car.

I went in to have my oil changed and they were so fast, so friendly and did an awesome job! They even gave me my oil change for free. =) They are so awesome! I am definitely recommending them to all of my friends and family members! Thank you J.D. Byrider!

Was a great experience all around. Would come back again. Very friendly and helping sales guys. Only thing I would change is the length of time it takes to get done with everything. Other than that wouldn't change a thing.

I have a very great experience buying a car. Stan was very good to work with and Brian was also very good to work with. They made me very happy I came here and not elsewhere. I will totally tell people to come and see them. Like I said I'm so happy I came here and got a vehicle. Job well done.

Was told van was fixed but when I picked it up it still wouldn't start. I was told there was another problem (obviously) and was told it would be an extra $150. Now I'm out of transportation again. Was told they would have it fixed on tomorrow. I hope so.

On 11/25 I had my car towed to company due for repairs and maintenance and I must say that the service I received from the entire service department was top notch. I have had nothing but excellent customer service from them and my salesman Wayne and just want to say thanks.

Good experience with the purchase. Thank for all the help and a chance to add to my lack of credit. With this I am establishing the credit that I deserve, and should have had a very long time ago. Now I can move forward with my life, and for these reasons I thank you J.D. Byrider.

I had limited options of getting a vehicle. I came to J.D. Byrider and got approved in the matter of no time. This will be my 2nd vehicle here. No hassle. They work with you on affordable payment options. Huge selection of vehicles. They have coffee!

The experience was awesome. The staff was friendly and very knowledgeable. It took no time at all to get approved for the vehicle I wanted... all maintenance was performed quickly and professionally prior to me getting the vehicle. I would recommend J.D. Byrider to anyone looking for a vehicle.

I had a wonderful visit as usual. They were very nice and polite to me. Everything was done, explained everything to me, told me what they did, what's the best place to live when they are done. Too bad when my car payments are done I won't be able to go there. Wish I could.

Rick was very friendly and made the process so easy. Finance staff were also courteous and knew their job extremely well. Definitely recommend this company whenever anyone is looking to purchase a reliable used vehicle with a warranty and want a good experience.

Walked in hoping for a new car with my financial situation. Was worked with greatly and out the door with a car in no time, friendly environment. Nice selection of cars to choose from, picked the one that best fit our needs. Even did a trade in on the car I had.

I am an existing customer of J.D. BYRIDER. Went to get another vehicle and the experience was pleasant as it was the first time. Got a car that I wanted, the salesperson was very professional and courteous. I would recommend J.D. BYRIDER to anyone looking for a good car.

Tara ** was great loved it. She helped me understand that they are here to not only help you but make you happy also. I loved it to the fullest. I give her a great 100% and every level from point a to b she is the best. I will be telling everyone about her. I'm one happy customer.

When I walked into the door, I did not know what to expect, especially with my credit issues. They put me at ease, and on my way to gaining better credit.

Excellent service with warranty and vehicles. Wide range of vehicles but a lot not ready to be sold. Areia ** was a very big help and very concerned on what we wanted to purchase. And she made sure we made the right decision and met the standards we needed.

J.D. Byrider took great care of us. We had been without a vehicle for 3 weeks and we're so stressed but from the moment we walked in Anthony was excellent in helping us through the process of buying our first vehicle. I've already recommended J.D. Byrider to my mom! Thanks again.

The best experience I've had with a dealership thus far! Was having a hard time trying to find a car but they made it so easy for me! They really took care of me every step of the way. They took care of everything same day and even put me in a car that I thought I would never be able to drive! I thank the sales team and the owner so much for getting me on the road right away!

Great experience. Was really just window shopping but they made it too easy to drive off in a great vehicle and I was game. Rated 4 stars because the process was a little slow but all in all was worth it! Highly recommend.

They are really nice and respectful. I will definitely refer people to you. They will explain everything from details to detail to make sure you understand everything. Thank you J.D. Byrider for everything. You did a great job from start to Finish.

When I come in for oil change etc... I'm always treated with kindness, courtesy, & the up most respect. These things mean a great deal to me as a consumer and as a person. Thanks J.D. Byrider!! Customer for life...

Friendly, fun, on time service, quick, nice people, great atmosphere, clean waiting room, nice, knowledge mechanics with great personality. The kind of place I would want my mother to go to in case of an emergency. Nice environment with on time service.

Ms. Glynis ** really helped me out to get a car. She was very quick and straightforward. This was my first time buying a car and she couldn't have made it any easier. I had a great time and she even helped me with my insurance. Hurry in to talk to Ms. ** and get a car now. Let her know I sent you.

The service department as well the salespeople are the best. Would recommend all my friends and family. The cars are clean and very dependable. They work hard to give the best service. If I decide to trade up, it will surely be with JD Byrider.

Very friendly and worked hard to get me what I wanted. Loved the car. Service dept a big plus. Lots of perks I liked and I got the Vehicle I wanted. Very clean. Low mileage. Would definitely refer friends and family. I will feel safe on the road now.

I've had my car since July. I have had one issue with my vehicle but it was taken care of right away. The customer service is absolutely incredible. I recommend J.D. Byrider to anyone searching for a vehicle. I'm so glad I decided to purchase my vehicle from here instead of going elsewhere.

Jeremy ** was a great car salesman. He did his job but wasn't overly pushy. He was a big reason I returned to JD Byrider after test driving at multiple locations. I was in an accident that totaled my car and new to TN and wanted a vehicle to drive for UBER. He kept his eye out and called me when something came in that I was looking for. Kudos to the whole team also.