J.D. Byrider Reviews

A couple circuit problems fixed immediately... I would definitely refer family and friend member to J.D. Byrider. I love the service and plan to soon trade my car in for a better car. I have only had the car a few months but so far so good. If there's any problem they'll handle them.

The level of professionalism combined with the personal consideration was awesome. They were truly concerned with my situation and what would be best for me. I vowed never to have car payments and now I wonder why I waited too long.

Had to have my water pump replaced. Mike took great care of me and got me the car back as fast as he possibly could. I would recommend him to work on any of my vehicles. I was able to drop my car off after hours, have him do what he needed to do and be able to pick it up 2 days later. That is a great help to me and my family.. Thank you.

I'd like to give Sampson a huge thank you!! Fitting me in for an oil change right before the Thanksgiving holiday when they didn't have an appointment literally made gave me peace of mind for all the driving we will be doing. THANKS SAMPSON, continue being so rad!!

I dealt with Omar during the purchase process and he was great. Dealing with Alicia in financing was also great. I've had a few issues with the car itself but John in the service department has been great as well. All and all, they've all been a pleasure to deal with!

I am extremely grateful for everyone who assisted with getting me into a new vehicle! It was a wonderful experience - quick and easy! I will definitely recommend this location to anyone I know in the need for a car! Thank you.

This is the third time I've had to bring it in for repairs this year alone. I get that's it's a used car but I feel like I've had to put more money into than I would have if it would have been a new car. However, they have always able to get it done quickly. Seeing as I am a very busy person, J.D. Byrider has a great people working there with great customer service. Just try to make sure the cars are in better shape before letting people drive off the lot with them.

We loved the people and there was no hassle whatsoever in the process. They are completely honest and their transparency helped us immeasurably. They worked with us even though our credit isn't the greatest and it has made all the difference in rebuilding our life as a newly married couple.

Ronnie did an amazing job. He was fast, polite and overall great guy, great service. I would definitely refer anyone to use their services. They even took the vehicle back and checked to make sure the breaks and everything was working right. I got the car I wanted.

Mark ** was very professional about how he went about his business with me. The first time we came in my wife was an ass and Mark kept it very professional, even know if I was in his shoes I would probably smack the ** out of her. It took the third time was a charm. Now we have a 2011 HHR. Would recommend JD Byrider to anyone.

Thank you so much. Matthew ** was wonderful and made the process so easy. I will tell everyone about how great the process was. You can't beat the warranty and they will do anything to get you in a vehicle. They are all great people and I couldn't ask for better service.

Shawn ** really help me get into a vehicle. I really needed the help. I would highly recommend this company. They help all kinds. I am a single mother of six children and I wanted to get something reliable for vacations.

I've had not so good experiences in recent past but Drew has changed my mind & had worked to make things right. He's been great with his friendly customer services. Thank you Drew for fixing things. My husband & I had purchased 3 vehicles in the last couple years & I'm happy with the most recent outcome.

Efficient and professional experience. Can't beat the price, either!! I almost took my car to a competitor, but now I am glad I didn't! Service manager is A+. I appreciate his honesty and candor. Very clean facility as well. I will be back in 3000 miles!

My car had a cracked exhaust manifold. I had it towed to J.D. Byrider on Friday and they had it ready after the weekend. The service manager was very polite and always returned my calls. Great job. Thank you.

Corey at the Rockford E. State location was honestly the best. I had been car shopping for over a month. And he was the first I actually stopped to listen too. It wasn't just 'buy a car from me'. It was 'let me get you in a car that's going to work for you'. He made the experience a wonderful one! Thanks Corey.

I went to JD Byrider to get a car. Was skeptical at first. The staff was busy but let me know that I would be taken care of. Very nice people there, very knowledgeable. Always makes sure I knew about the contracts and rules. Got a nice car. Thanks guys.

We had an awesome experience. Everyone was so kind and friendly. We got the car, we applied for less than 1 hr.. love that we got an warranty with our new car. Thank you from Larry and Brenda. We appreciate it.

Was very pleased on how everything was handled. Ted was one of the best sales reps I have ever encountered especially with me living in Columbus. He made everything so easy for me and went above and beyond his job duties to make me comfortable and walking me through this experience. Thank you so much Ted and J.D. Byrider for doing all you have for me to help me get into a nice wonderful vehicle.

They always have great service. Did not wait very long. Everyone working gives great service and they are always very nice. I would recommend to a friend. This is my second car purchase and will go back there for another when the time is right.

I had a very great experience with CNAC especially Damien. He has a great attitude toward his work and always found a way to make my time at J.D. easy and smooth. Me no matter how his day went he always called or spoke to me as if it was the best day ever. And I can tell by that he really appreciate his job.

I had Justin who was just the most friendliest person I've ever met. The staff is amazing as well. Very friendly and outgoing and they worked hard to make sure I drove away in a car. I love my new car and I'm glad I got to experience it at the South Charleston office. Thank you to Justin and also I can't forget Eric who went out of his way and brought my 9 month old a burger. Again they are just very friendly and nice.

The salesperson had great product knowledge and he was very friendly. Sean verified all of my information and he also helped me go over my budget to make sure I could afford a car. I had way more than enough to afford a car. He gave me all the pros, cons.

My wife brought our new vehicle in for some minor issues we found at purchase. Staff was very helpful at making sure we were updated on the progress of our vehicle. Staff even allowed her to use the vehicle before they were able to work on it for her to pick up our children from school.

I was recommended to check out JD Byrider and without many options I made the trip to see what they could do for me. To my surprise they got me in a car with zero down. So helpful, friendly and easy. I left there feeling good that I had a quality car and a warranty to ease my mind in case of any future problems. I plan on telling everyone about them. Thank you, you really helped me out when I was in a jam.

The guys at the JD Byrider in Kokomo were awesome. JJ was very helpful in getting me the car I wanted. The whole team made me and my daughter feel at home and comfortable during the entire experience. I love my new ride, and I am a very satisfied customer.

Marc was very patient with me and helped me out a lot with my choices and to understand how things worked. Honestly, without him breaking things down for me I wouldn't have purchased anything so I give him a five stars.

The service & staff worked with me with kindness, attentiveness & best solution that fit my needs. I am very happy & satisfied. Special thanks to James **, my salesperson who helped me step by step, from beginning to purchase. He's an awesome salesperson whom I will recommend others to.

Monica was awesome, Nik was great, Jason was great too. I will definitely be buying another car from these great people at J.D. Byrider Medina. My experience was the most pleasant I have ever experienced. The atmosphere was calm, they don't swarm you like most dealers.

The staff was courteous and experienced. Made us feel at home and comfortable. Kept us informed with everything that was taking place. They made the process bearable and pleasant. We are very happy with our service from the salesman to the payment experience.

My experience with J.D. Byrider was great. I felt like my business was great for me to purchase a new vehicle and it was in my price range. My salesman AJ help me to ride nice. We always wanted a family car - now we have one. No complaints. I am so happy I made a wise choice.

They got me in a great car so fast and easy. Great customer service! They really listened to my needs and gave me payments within my budget. They worked with my credit and what I had for a down payment.

Salesperson Omar was very patient and the financialist was very helpful. Amazing people. I appreciated the hospitality and the eagerness to help and work with me. I would definitely refer a friend or a family member. Everyone was very nice and thoughtful.

Great quick service that was excellent and broke down everything to me and showed me that they truly are there to help the customer. Would highly recommend to another customer and tell them how nice and friendly all of the service representative are to those that visit!

Zach ** was my sales associate. He did an excellent job at taking care of us. Was very informative. He was kind to my daughter. The prices may be steep but it's worth it to get credit and have a company work with you so much! I had 1,000 down but my bank wouldn't let me pull it out at once so we did the maximum of $600 and they said they'll get the rest on the first business day. It's wonderful to have someone work with you like that. The SUV I purchased is wonderful. You can't get a better warranty with a used vehicle.

Good salesman Jeremy **. After a long search, I returned to this dealership because I purchased a car 4 yrs prior. I really love the service center. I am happy with my purchase a 2008 Ford Escape. If I continue to be in need of a used car dealership I will return again.

Staff was friendly - price was great! They are always more than willing to help and very friendly. I would recommend JD to my friends and family for sure. They send email reminders to get my car serviced and check in emails to make sure my car and service is on track.

Everyone was very helpful and respectful and made sure we understood everything. Didn't take very long either to get approved and I would recommend to anyone that is looking for a vehicle that has bad credit or needs help getting approval. Very good place.

I'm very pleased on how everything turned out on my behalf and I would recommend anyone to try you guys out. I needed something reliable and suitable for me and my children and I would like to thank Alyssa ** for all her help. I love her. Thank you!

The employees were very helpful and polite. They went in depth about how the company works and how it will help build my credit up. They were very helpful on getting me the vehicle is wanted with the down payment I wanted. It was a great experience and I would recommend them anyone I know.

I came to J.D. Byrider and was treated well.. I was able to do my paperwork and drive away happy... It was a great experience. I would refer a friend. I got a Kia Soul 2011. It was clean, it runs great. I'm grateful of finding a place like J.D. Byrider!!

Had a great experience with JD. My salesperson Donell was awesome. He got us the car my boyfriend and I liked. Nice, clean and friendly. Lots of cars to choose from and they take very good care of their cars. Thank you guys.

Justin and everyone was absolutely amazing. Highly recommend. Everyone took great care of me from start to finish. The manager helped me pick the perfect vehicle that worked out for me along with the payment that I was able to make. If anyone needs a vehicle please stop by. I'm sure they will take care of you.

My car runs and sounds great. The staff is very friendly and helpful. The repair cost less than I was quoted so I was happy with that. Overall since I bought the vehicle people at this JD Byrider have been fantastic and I would buy from them again.

TJ ** was very thorough and very helpful In finding me the perfect fit for my budget and what I was looking for. I would highly recommend friends and family to JD Byrider for their car buying experience. Fast, easy, affordable and very dependable.

I was very pleased with the service I received. Everyone was very nice and helpful. Everyone explained everything very well so I could understand everything easy. I am very happy with how they worked with me on my payments. They explained everything very well.

Very good experience and super nice salesperson. Easy and fast process to finance. Highly recommended when needing a car fast! Walked away with a vehicle in just a couple hours. Good service agreement as well. Finance person was super friendly and easy to talk with.

I came in on Friday morning on my way to work. I didn't think they could finance me and my credit is not the greatest. But I was able to drive out the same day even though it took a little longer than I could spare. Thank you Eric and Alejandro.

I called first about the company and Shawn was polite to set me up with an appointment. I came in that day and he was very professional. We went through my budget three weeks later when I was ready and I got my car! The staff is polite and friendly. Shawn has a family vibe to him so he made sure I could afford my payments and my other bills. I appreciated that and I honestly can say that JD BYRIDER is the place to go when you are looking for a reliable car!

Tony helped me a great deal and everyone was great help and covered everything. I'm happy with my purchase. I'd recommend to a friend. My mother bought a car from here and she spoke very highly and I would definitely refer a friend and I would also speak highly of this business.

They are very professional in what they do. I would recommend friends and family. They are very respectable and very truthful that will get you in a car. Good credit, bad credit, or no credit - don't worry, just go on in.

Marc ** (sales rep) and Barry ** (financing) were phenomenal! I received excellent service and he explained every step in the process when discussing the purchase of my new vehicle! I'm another (overly) satisfied customer! Thank you Marc and Barry!

Lisa was great!! She was one of the best salespeople we've ever worked with! Extremely knowledgeable about the whole process and went out of her way to help us find the car we needed! The company is lucky to have her on their side!!

Customer service was really great. No hassle. Everything they say about bad credit is true. You can go in today and walk out with a car that fits your budget. They definitely made my daughter day! Very satisfied customer. I would recommend JD to anyone. Thanks for excellent service.

When I go to J.D. Byrider to have my vehicle work done they treat me with respect and courtesy and they take their full time to work correctly on my vehicle and make sure that it is always in safe driving conditions for me. I am truly glad that I am a J.D. Byrider customer.

Experience buying my car at J.D. BYRIDER was outstanding. The process didn't take very long and the representative was nice. I would refer a friend. Overall the experience and the customer service exceeded to the best. I wish every car experience was like that.

Samson was excellent. He diagnosed the problem and repaired the car timely. He had a very fair sense of the issue. Thank you Samson. I was treated very fairly during this situation and my car performance has improved. He was very knowledgeable, patient and professional in this matter.

I have never financed a car before because I was always afraid of the whole experience. But, Ryan was amazing and was very patient with me and answered every question I had, and he did everything he could to make me happy. He was great! Thank you!

I was extremely happy with the service and professionalism both from Jose ** and the San Antonio JD Byrider family as a whole. And as a hidden bonus I got the vehicle I had been looking for for a very long time. I will be telling friends and family about it.

Great customer service and very informative about programs that they offer. We were treated and talked to with professionalism. Upfront bout cost and fees. We had a great experience and would recommend to anyone that would need a vehicle. We would come back again when we need our next vehicle.

Second time purchasing a vehicle from them. Great service, thank you Bloomington Illinois. I appreciate all the help and the Incredible second vehicle, thank you. Dusty and the finance. Manager are great - do this again in a heartbeat. I love the car as much as the last.

It was great. Awesome job, the employees was kind and friendly. Got a good car and enjoyed my time... I would differently recommend this place to all my friends and family. I hope in the future when I need another car I can come back here...

I have had a very good experience with JD Byrider. They made sure I was happy and made sure my vehicle met my need. I would recommend anyone to do business with them. If you need a vehicle and have a credit problem they are the one for you. I would come back if I needed another vehicle.

I was happy with the service and time they gave me. I am excited about the vehicle. The terms and conditions with the warranty seemed very fair. With the automatic payment system I know everything will be smooth and my credit score will rise to where I need it to be. Hopefully it works out and I will repeat customer.

Chuck was awesome, very professional and honest and not pushy at all. It's like he knew exactly what I needed!!! I'm lucky to have him as my salesman. I would really recommend him to anybody in need of a car just like me. And the ending lady was nice as well. Thanks guys.

I came to JD Byrider in need of a vehicle and associates were very kind and caring to help me in getting the vehicle I needed. David is the nicest one in my opinion and I was also cared for by Anna. I'm very grateful for them getting me back on the road!!

They took great care of my needs and factored in most of my wants. They were timely in taking care of me. I was very pleased with the experience of coming to J.D. Byrider. I will tell my friends about the experience. I am getting a great vehicle at a great price. Thanks!

I had outstanding service while my truck was being fixed. Steve did a fantastic job on working me through appointments to ensure I had a running vehicle within two days. Kept his word. Great work. Would recommend his service to anyone.

Paul is amazing and very understanding And good at his job. He is very knowledgeable and made the process incredibly easy. I would recommend him and J.D. Byrider to anyone. Paul has taken customer service to a new level! Everyone should get a car from him. Not only have I got the financing I need, but a friendship as well. Thanks Paul!

My sales rep was Areia **. Areia was excellent. She help me find the car I needed to get back and forth to work. Areia keep me updated every week about the inventory. Thanks to Areia I now have reliable transportation. She was very helpful. I will recommend all my friends and family to her. Thanks so much.

Coming to J.D. I was able to get a car within a day and was able to save over a hundred dollars on my car insurance thanks to the help of Scott. Thank you for excellent service and getting me in a car. You run a excellent business and satisfied everything I was looking for in a car.

I would recommend to checking out the Harvey Location. They help me a lot and I'm looking forward to sending more. Thanks for the business. My salesperson was the greatest and very busy body. Thanks to Mr ** and Mr **. For all the effort and helping me out. Thanks again.

My salesman Adam is the best... My overall experience was great... I would recommend anyone to JD Byrider. They really worked with me. They don't necessarily go by your credit. Mostly your job and ability to pay... Go talk to ADAM. Thanks. Be blessed!!!

I thought one of my wheel assemblies was bad but when they looked they were both bad. They fixed them both and added in my oil change. You guys rock! I am totally going to recommend you guys to as many people as I can.

Excellent service. Could of been a faster process but great sales rep. Nice cars but not a lot to chose from that fit my money bracket. They work with you though. I would recommend a friend without a doubt. Way better than most buy here, pay here. They did better than DriveTime in my eyes.

I would like to give a great review. I went today to get a car. I was about 15 minutes from home and the car started acting up. I immediately called the store and they sent a tow truck to get it free of charge to me as well as fixing it free of charge. I am very pleased with my experience at this time.

I would recommend anyone and everyone to this company. Excellence service! Nice and professional. Answered all questions and concerns. Thank you for everything! I look forward to working with you all and thank you for my new Chevy Impala! Thank you. Thank you. Thank you.

Josh ** was a great salesman. He helped me with every question I had. I will send everyone I know to Josh. I love this place. I needed a car so bad and Josh helped me out. He is the best ever. I think this is the best car lot ever. I will send family and friends here. I will rebuild my credit and I got a great car and will send everyone to Josh. He is the best.

I had an oil change and headlight bulb replaced. I also went in to have them check out my brakes and they discovered the reason my brakes were acting up. While I waited at the dealership they got it all taken care of and used the warranty to lower my bill. Additionally they held to their pre-service price quote. Thanks Randy and Zach.

Could not be more impressed! Fast, friendly and very reliable. They get me in and out and always very pleasant. Trevor is the best. Highly recommended! Thank you guys for always keeping my truck in perfect condition! Awesome experience for a first time buyer like me.

The service is reliable but weekdays are a problem and critical opportunities are missed because of work schedules. Alternate transportation is not available. It's hard getting there, and other personal business and needed rests are out of sorts. Weekend service could be a plus, because of a sole vehicle. Also in the near future to help better serve current clientele, it would of great interest to reconsider the weekly pay scale. Most dealerships and used car lots give a duo break to their customers in the way of a monthly payment schedule rather than bi-weekly. A very much needed help when trying to restore credit worthiness.

The car I didn't like but he find something that fit me to the fullest. I really enjoy their encouragement and they didn't gave up until I was satisfied. I recommend people to come here because they will do their best.

The staff is friendly and professional and willing to inform customers of any concerns or problems that happens. Giving the options to better handle the situation if they are not able to provide the service themselves. They also let you know of any needed repairs that are important and necessary to your safety.

The service department is awesome. The manager of service department makes it great to go there. He goes above and beyond... he is great. Always calls you by first name. Takes time to talk to you. Does not just rush. And he is very honest.

The guys did everything they could to fit me in to an already loaded schedule. They were kind and even went the extra yard to get me up and running. I will definitely be back and will recommend all my friends to check them out.

I've never seen a place like this dealership, it is a awesome place and the way they help people is just awesome. Darian was amazing, he was so very courteous and professional, he told me the process wouldn't take long, and it didn't.

The transaction was smooth and salesman was great. We did not have to wait long. We were treated friendly and everyone was very nice. It was a great experience. We were able to choose 1 of two cars by looking. After test driving the 2 the choice was very difficult. It was only a matter of a seat adjustment. Again the salesperson was great and helpful.

I had a great experience. The salesperson was professional and knowledgeable. I appreciate the opportunity to rebuild myself and to have a safe vehicle to drive. I will refer family and friends who are in need like I was. Thanks so much!!!

Hugs all around when I got approved for the car I wanted. I can't explain how wonderfully nice everyone is. It's rare to find people who love what they do. It's clear they do. I should have done it a long time ago but buying a car is a scary thing. It took me days to be okay with it. They worked with me, eased my fears and made the experience painless. I even had to change my down payment and trade in. They STILL worked with me. I'm truly humbled by this experience. From being homeless 18 months ago to buying my home 10 months ago and now an upgrade to a car that I love. I don't take anything lightly. These people are helping this single mom be more independent and I'm on a better road to success. Thank you so much for my chance!

Jarvis ** at JD Byrider was very friendly and professional. The pre-approval process was kind of long but it was all worth to drive off with low monthly payment and a low down payment. I would definitely recommend anyone to stop by to get a new reliable car with low mileage.

The people here are very friendly. They make you feel welcomed. I would this is the best place for anyone who is trying to get a car and would like to help their credit. I got approved when I first walked in and now I am driving. Thank you J.D. Byrider.

Terrance was really good. I enjoyed my visited… I would do it all over again at anytime. They made us fell like family for the first step in. If you looking for a ride please come and see my man Terrance. Thank you for everything.

They have always been helpful. In the long run it's expensive but worth it to have improved credit and a car! Super friendly service and pretty good selection. Definite go to for someone looking for a first car or someone with poor credit. Definitely a good place to go.

The customer service with the service department was great!! They told me exactly what the problem was and repairs were done in a day!! Plus, I am so very thrilled with the $10 oil changes that come along with purchase of my Saturn!!!

Thus far I have been treated fairly and promptly when I have had any questions, concerns or issues. When I needed help the most JD Byrider was there to help. I was sent to them by a family member who also utilized their service. Even when things did not go well with him I was never looked at as a possible issue. I was continued to be treated fair and with respect.

If you need a vehicle but can't find decent financing approval, J.D. Byrider will help you out. Make sure you take care of your vehicle so you won't have to be walking without your ride. Their policies may seem harsh, but they are there for a reason.

I could not be happier with my experience there. Katherine ** was more than amazing. She not only helped me feel at ease. She took her time to answer all my questions. She even stayed way past her leaving time. Thank you for helping me drive away with a car I'm proud of.

J.D. Byrider you guys rock. Always make our day when we come to you. Excellent work all the time. You guys have never gave us the runaround about anything. You guys are great. Thank you for all the good work that you guys do.

I am currently a customer with J.D.B in Joliet, IL buying a 2007 Ford Taurus. Before I went into JD BYRIDER I went to a few dealership and could not get a car and I was referred to J.D.B by one of those dealerships and J.D.B approved me right away.

Lee ** went above and beyond to ensure we were placed in a vehicle specified to our needs. He was patient and answered every question we had. We drove off with a vehicle we didn't think we would qualify for. These guys are amazing and we would recommend them to everyone.

Great customer service, did a great job and responded to our needs quickly. Thank you JD Byrider service department your service is greatly appreciated - keep up the good work! Would highly recommend JD Byrider because of their excellent service department.

The customer service with this agent was absolutely amazing. He answered all questions of concerns thoroughly and expressed that everything was going to go well and it did. I appreciate the company and the agent and will be recommended more people.

I would like to say that I was overjoyed with the Exceptional customer service I received and the fast Labor service was Awesome!!! I recommend JD Byrider to anybody who wants Excellent service!!! Everyone was very nice and pleasant, very inviting and they showed real care and love from beginning to the end of the process which by the way didn't take a long time at all. I brought my truck in to get repaired thinking that it would take a day or two but within a few hours I received a call to come and pick it up the same day!

Jimmy went above and beyond to assist me with my car purchase. He was very professional, helpful, polite and funny. If it wasn't for him I wouldn't have my car today. Thank you Jimmy and keep up the GREAT work.

I have to say Brandi is an exceptional worker you have. Every time I've had an issue she has been right there on top of it to do everything she can to make sure I'm happy. She is a great asset to you all. Would definitely recommend people to come to her.

Overall I had a great experience. The staff were very helpful, they explained everything accurately and precisely. The staff were friendly and very helpful. They stayed late to help me get into a car, you don't see that too much anymore.

Tony did a great job helping me get a car and I appreciate the service! Friendly and welcoming, I was comfortable and walked through the process step by step! Buying the car was made easy and I can't thank Tony enough! Thank you, thank you!

This is the second car my wife and I have bought, would recommend them to friends and family. Thanks Omar.... and the rest of the crew at JD Byrider... They also have great warranties with every car and close the deals pretty quick.

I was going through my phone looking at different vans and I came across JD Byrider. So I made an appointment came in gave them the information that they needed and I was thinking still that I wasn't going to be able to get anything. But to my surprise I got a van and that's what I want. Thank you. And I'm sorry justin. I just want to say thanks a lot for working with me and putting up with my bad grandbaby. Thank you, you were patient with me and very nice and that means a lot to me because I know my grandson was really acting up but you was still there for me when I had to leave drop him off and come back. Thank you.

When we walked into the building, we were immediately greeted by a sunny Brazilian lady named Rosi **. She was fabulous! She stayed with us throughout our ordeal... er I mean experience. All the women that waited on us were friendly and courteous. The manager even stopped by to say goodbye before she left. If I had a complaint it would be the sun coming into the waiting room is blinding. Other car companies didn't even want to talk to us. Thank you.

I really do appreciate the time, the patience with us and most of all you gave us the best and also a great car. Love the pricing and all. I love how you guys treat others like family. We really do appreciate all your great work and most of all great deals that you have and to good payments. Love it. Thanks very much.

The service department is friendly and helpful, when you can get to them. They are extremely under staffed with a smaller than recommended work space for the volume of work they do. What work you can get done is high quality, but the turn around time and waits can be ridiculous. It takes weeks to schedule something as quick and simple as an oil change. Additionally they do honor their warranty, as my engine blew and they replaced it for nothing more than the $25 deductible and cost for filters and fluids. It took just over a week to get the engine ordered and installed. I'm satisfied with the service I received but would really like to see the service team get a staffing boost at my location.

JD Byrider is a wonderful place and really work hard to get you in a newer vehicle. The workers are extremely nice and caring and very helpful. The cars are well taken care of and in great condition. I would definitely recommend anyone to visit them.

When I thought it was no hope, JD Byrider had me riding. Thanks so much for the great customer service!!! Thanks James for being an outstanding car sales man. I love my car. GO SEE JAMES AT JD BYRIDER.

From the moment we walked on the lot the staff has been WONDERFUL! My prior dealership experience was horrible, 0 out of 10 in my book. I was taken advantage of! JD BYRIDER has gone above and Beyond. The payment is half of my last vehicle. After a couple days, a dashboard light came on. I called my salesman, Tim **, and he put me in contact with the service department. Mark, a service specialist, made sure the small repair was accurate and I didn't have to wait all day. THANKS FOR ALL YOUR TEAM DID FOR ME. You actually care for your customers. I will be back! IF YOU'RE IN NEED OF A VEHICLE, BUY FROM TIM ** AT JD BYRIDER IN SOUTH CHARLESTON, WV.

I went to buy a car, they treated me so professional and made me feel welcome. I had 3 cars to pick from. And I chose one. And I love it. Thank you, especially Parris the sale person. They work with your credit as long as you have a job. I'm so happy with them.

We was very well taken care of. We were not expecting to get what we got and everything that comes with it. We were impressed with how well you guys take care of your customers. There is no place that I know of that will do what you guys do with the quality vehicles.

A+ customer service. Every person from Dewon to the general sales manager was very professional. I would recommend J.D. Byrider to anyone because I know they would be in great hands! I wanted a certain car and they made sure I walked out happy.

I dropped my car off through AAA last Thursday for my exhaust smoking! Jan and the service team were great and fixed my car in a timely fashion even after I added a few extra mechanical issues. I would like to thank Boston Rd service team for a job well done. My car sounds and runs like I just drove it off the lot!!!!!

Very helpful and we were taken care of pretty fast. The staff are very professional and courteous. An overall good experience. I would most definitely refer my family and friends to J.D. Byrider for a vehicle. Thank you all very much for the car we purchased.

I have been very satisfied with my service. They were willing to help me in any way they could and were able to get me into the vehicle I was looking for. The customer service is very friendly and is able to answer any questions that have or have had.

He helped me in a car right away. They really helped me out in my time of need with everything going on by giving me another chance to better myself. They're very nice and respectful. They really connect with you. Overall I'd tell everyone to come to J.D. Byrider.

Great service. Everyone in service is great. They always go the extra mile!!! Tom the service manager is great, needs more than 5 stars. Ok the sales department is not good to deal with. Should take lessons from Tom. Thank you. Thank all again.

Best customer service ever. I had a string of bad luck and by chance I just walked into the dealership looking to get a new vehicle and David ** was super friendly and helpful and got me into the car that was for me.

They are very friendly & helpful. They treat you with respect & make sure that they get you what you need. They are exceptional with making sure that you have what you need before you leave their car lot. I will always recommend JD Byrider on Rivers Ave in North Charleston.

Fast and friendly service. I would recommend to friends and family. Haven't had any bad experiences since I've been taking my vehicle there. They've always answered any questions I have had and been helpful with anything I need to know about my vehicle.

Sales is awesome. The service dept is always nice and very helpful. They do their best to get us in as fast as possible. Love Decatur JD Byrider. I would recommend them to friends and family. It's a very friendly and very clean atmosphere. Thank you JD.

Quick service - my car broke down and they helped me right away, got back to my day and so forth. Jon and Trevor helped me. They were very professional and fast. Also scheduled my next appt for an oil change. They were just all over fast and took care of my car and needs to get me back on road.

JD Byrider has fulfilled my expectation as a dealership. Their service center is great. They get me in timely fashion. They diagnose my car issues and fix them. They have help me in more ways than one. Thank you JD Byrider.

Their service department goes above and beyond. Michelle is very helpful and always upfront with pricing. They are quick to get my vehicle in and out the same day as my appointment. They are fixing my credit and working with me to service my needs. Thank you J.D. Byrider service.

Best service I have ever had. I would definitely recommend someone that I know who would need a car. For anyone who is looking or needs a car I would just to JD Byrider. They will help you out as much as they helped me.

Not only do they only charge $5 for an oil change they are fast, friendly and big time courteous. They made my appointment for 2 pm and by 2:20 I was back on the road. The service department treats you like family and is definitely living up to their commitment of delivering fabulous service. Thank you to all.

I got a car the same day and they are helping me with my credit. I can't thank them enough. Everybody was real nice in understanding what I did and they are there to help people not hurt people like some other places and will be there even after you get a car from them and Brian's the best. Buy with Brian.

Scott was very helpful. Overall a very good experience. Scott had to order a key from Kia dealer and they still haven't receive it yet. They had to replace the inner and outer tie rod on the front right side because tow truck driver bent them.

Thank you guys for EVERYTHING. From the very first time coming to you about a car to working on putting me in a new one from my accident. I'm very please from y'all work. Will keep you guys in mind for family and friends that's looking for cars.

That offer breed a great program, and actually take the time to offer a great deal as possible to get you in a good reliable car of your choice. I would tell anyone I know about this program and hope they take advantage of it just like I did and hope everything works out.

My experience was very nice. My salesperson was friendly, funny and informative. I would most definitely recommend J.D. Byrider to all my friends and family. My salesperson explained every step of the process along the way and made sure I was comfortable before signing anything.

My credit was horrible after hospital bills and a nasty divorce and they got me in the car I needed to get me in the path of the car I want to be in a few years. They are down to earth and went out of their way to make it an exceptional experience.

Car repairs are always great. Margie and Earl are super great. Had an oil Change and tire rotation. Everything went really well. I would recommend them to anyone for repairs. They always do a great job and in a timely manner. No long wait time. I would highly recommend their service department.

I've had my car for less than 90 days and when I realized something was seriously wrong, I contacted the Service Dept. They made arrangements for a tow and let me know within 24 hours what was wrong. The car was repaired and returned to me the next day. I cannot express enough at how polite, respectful, and fantastic I was treated and also how wonderful J.D. BYRIDER was throughout this experience!! I commend all involved!! The team at the Amherst location are a blessing!! There's no doubt that I will refer anyone who asks me for a recommendation!!

Yes I would recommend a friend. I thought the staff was very professional, informative, pleasant and accurate in the information they presented to me. The office was clean and comfortable and relaxing. All the cars on the lot were in good condition. All were clean and represent the care that showed in the staff.

My experience with them was beyond amazing and way more than I had anticipated. I totaled my Car Sunday, visited them on Friday and I left in a new vehicle. Jeremy was absolutely outstanding. He was very helpful, answered all my questions and put me in a vehicle I never thought I could purchase. I love my new Kia Sorento. Thank you guys so much!!! I will definitely be referring friends and family to you guys. If you visit JD Byrider without a doubt ask for Jeremy **!!!

Best car buying experience ever. Bobby was amazing, he was honest, upfront about everything. Made us feel very comfortable. I would definitely recommend J.D. Byrider to my friends and family... Nice vehicle selection and the warranty is awesome. Look forward to doing business with J.D. Byrider in future purchases.

The people are kind and the people are helpful and I love that fact of the warranty. It saved me so much money. I only has to pay $26.75 and the warranty covered like $260.00. Saved me a ton. And the service was really fast. I was there about 3 hours and that was for them to figure out what was wrong and to fix it.

Some Great People that will help get you what you want. They make it happen for you. If they can get me in a car they will put you in one too. My family has been with them for years and now I'm with them too.

Christopher had excellent customer service. He called when my vehicle was ready for pickup. I had questions regarding another situation going on with my vehicle, he assured me if it appeared again what to regarding JDB taking a look at it. The Shadeland location I've always had excellent customer regardless of who it is. Thanks!

Zach is very informative and helpful. He helps me out anytime I'm at the shop. The service team works kind of slow sometimes but overall they are good and very skilled mechanics. I appreciate their service. And they keep the customers happy.

Potential customers please be aware... CNAC will go into your bank account whenever they want & will remove money when your due date hasn’t even arrived yet!! This company does not seem to care about its customers at all!!! People go through CNAC because they struggle, have fell on hard times & live paycheck to paycheck. CNAC knows that & apparently feels they can do whatever they want. We arranged biweekly payments. CNAC will go into your bank account (debit) and remove any amount they choose! When we call with concerns we're told "It's our prerogative to remove any amount of funds 5 days before to 5 days after the due date & sorry if we cause you hardship." They don't just cause hardship, they cause disaster especially for a struggling family.

JD Byrider has the worst customer service and management. My wife has been late twice on payments in 2 years and they will not allow her to miss one day. She swapped credit cards so she has to drive an hour and a half where she makes payments just so they can see a new copy other credit card. Has to leave work early because of them. Management is rude. Their sales associates and financing Associates are rude impolite POS.

Purchased a used car from them a year ago. It has been brought back to them 7 times!! The first month the transmission was going. Then it's been nothing but issues ever since. I've brought it back the last 2 times because my engine keeps going into safe mode. They insisted they fixed it. I've never met a more dishonest company in my life. Don't even get me started on their financial department. CNAC! STAY AWAY FROM JD BYRIDER!!

Policy in place is not to a good standard. There are reasons they have been known to be crooks and will scam people. I have thought about purchasing a car most recently and I'm thankful I've had to deal with them before even considering them. The way they treat their customers and how they could care less is unacceptable and appalling. It proves how you can search their business name on Google and all those reviews will pop up concluding what I have to say. I will not recommend them anyone unless you are ready to be disrespected and be given their policy run around in the case in the matter of one of your customers death. You guys truly prove you don't give a care in the world about your customers and I'll make sure everyone knows who asks about your business will know that.

I went to J.D. Byrider at the end of April 2016 and from day one, I have had issues with the condition of the car, i.e. passenger door didn't open, couldn't shift the gears of the car, non-working tail lights/reverse lights, misfiring, check engine light came on in July, rough idling, lose of power/speed, and catalytic convert needed to be replaced.

We went to JD Byrider on Hamilton Rd in Columbus and they only let us test drive 1 car. And we dealt with 2 different salesmen dealt with us because we were told 2 different down payments and come to find out it was the first one we were told. The car ran good for the first 2 days and then the traction control light came on. We took it to be serviced and they said there was nothing wrong with it. We talked to ** and he went and talked to them. We also had a inch of water on our back flood board. They said the air conditioner was blocked. They claimed they fixed the issues. It only took 1 week for the light to come back on and the floor board to be at again but this time we got a new issue. Every time we wanted to go somewhere we had to jump the battery. We went and bought a new one and that one only took 2 weeks to do the same thing so we went and got another one.

I was trying to locate a dealership that would work with my very challenging financial situation and seriously limited means. I received a call from a lady named Omega who assured me many times over that there were "lots" of cars in my price range and that she had a guy who was DYING to meet me and when could I get there. Now understand, I asked specific questions, some twice, because I didn't want to have to deal with this if it were a wild goose chase. When I arrived, no one knew me from ADAM, had not expected me, and acted like I was unknown. This was at the Colorado Springs location. I was told right off the top that Omega was in WISCONSIN, and then over the course of the next half hour or so that she had simply lied to me over and over and over again. There were not only no cars in my range, but in fact they STARTED at over 3 times MORE. All I can say is this business is one best staying FAR clear of.

The first part of Sept 2016 my wife & I went to J.D. Byrider in Burlington, Iowa. Our credit is not the best due to medical bills, but yet they got us financed through CNAC. What a joke! 13 days later we were in a serious driver to driver head on collision. Thank God nobody died, but Gerod when I spoke to him did not even ask what anyone's condition was! Furthermore we purchased THEIR insurance until the first of Oct when I got paid, thinking we were fully covered & them convincing us we were & they allowed us to drive off their lot knowing the only coverage was one their vehicle!! Very deceitful people. Never have had a ticket in my life & got a no insurance ticket. Checking with our attorney on this & see what can be done. This place needs to be closed!!!

Jd byrider is excellent with working with ppl with bad, little, to no credit but suck in everything else. Their cars are three times their worth, and you have absolutely no grace period. I referred my cousin. I never see a dime of the referral. From the beginning my heater never worked, it shook when stopped at a light, and leaks from the door seal. I wrote all the things on the form they give you about concerns. None of these were address. Now all of the sudden the air only works on hi and to top it off they are now OUT OF BUSINESS and sold some of the accounts to westlake financial so guess what my 2 yr warranty doesn't mean anything. I wish I had of know about this horrible place before.

I have found myself in bad financial and personal mess. I finally ended a divorce from an addict that messed with my credit. I am a struggling single mom who was desperate for a car on the heel of a repo. J.D. Byrider advertised a "Credit Rebuilding Program". I thought this would help me. I was there 5 hours. I was only permitted to look at and purchase one specific vehicle on the lot. They waited until almost the close of business for me to test drive and look at car in the dark. They made me sit down at their computer and pull up my child support history and made me include it in my income. Yes my child support stopped coming a month after purchase.

My husband and I got our car in December 2016. We also referred my parents there. Well to start with our vehicle 30 days after leasing I was taking my daughter to a doctor's appointment when the dash began to start and smoke on the main street and completely shut off. It was towed to J.D. Byrider where it was supposedly fixed. That was a joke. Our vehicle was in 3 times and repair's never done correctly. The last time they left wires hanging out of the ceiling and when we went to get in the whole roof was leaking when it began to rain. We made payments typically on my husband's debit card and one time paid cash to wake up to our car repossessed because they didn't bother to check and see if we made a payment another way.

I bought a 2006 ford Expedition from JD Byrider last year in sep. The contract was for 15,000 dollar that includes finance charges. I put 3,100 down on the vehicle and pay about 4,800 in payments. I call them up to ask for an early payout and they told me the early payout was 9,998 that's 7,900 so far that paid. That's almost 18,000 dollar instead of 15,000. The vehicle has electric problem and had to be towed back there. They will not fix it or go down on the payoff. And on top of that when I told them that I don't want the vehicle anymore they said, "You still have to pay payment even if you give it back and we will call you for payment." They are not here to help people. They're here to help themselves.

I have my car for a year and a few months during that time had a few problems with making payments. Now mind you even with my financial problems I still made the payments on time and have never missed, not one. I call the other day telling them my paydays have been changed because my company was bought out and the new owners changed when we get paid. I call the financial department and explain what is going on. The account manager was very rude even with other issues. So my advice if you plan on going here to buy a car make sure you don't have any problems with making payments because they will not work with you.

Bought a car from J.D. Byrider on 7/28/16. 3 days later it need brakes don't know if it was front or back but my husband got them replaced. A week later the key started, it wouldn't turn right away. Thought I just needed a new key. By 8/29/16 it would not turn at all so it sat for a week then my friend got it to turn. We went and got a new key made from Chevy dealer. It didn't work at all. 10 bucks wasted. So sent it to J.D. Byrider to get fixed even though it wasn't covered under 3 yr. warranty but guy on phone said I would have to pay a small fee under 90 day warranty. Got it towed 9/13/16 to J.D. Byrider. Come to find out there's no 90 day warranty. He lied or didn't know what he was talking about. It would cost 100 and something bucks to get replaced.

I would like to take this opportunity to thank the service department at J.D. Byrider, managed by Mr.Rich **. They were very kind to me and kept me informed about my vehicle. The service department made me one very grateful customer. Thank you very much J.D. Byrider and Mr.Rich **.

They help people who don't have good credit get a car. However, when I first got my car the very next day it wouldn't start!!! Then on top of that I had to get it towed to them which they paid for, cool! But them people wanted you to pay over 10,000 for a car that wasn't even worth it. Even when they did fix it, it still was having problems starting smh. Called and complained about that. You think they would give me a discount, but noooo. They didn't care! Oh and on top of that I missed one payment - these people tried to block me in the parking lot even when I had the money on hand to give them for the missing payment. No, they didn't care about that. Them people took me out of my contract for missing ONE PAYMENT!!!! GOOD RIDDANCE!!!! Overall a bad experience and never will recommend anyone to go to that place. It's not worth it and you can find better quality cars with a distance price! Who will be willing to help you out!

On July 29, 2016, I took my vehicle to J.D. Byrider auto-warranty for repairs, since my vehicle did not pass state inspection due to the fact that my vehicle was unsafe to drive due to a leaking and corroded gas tank and broken ball joints. During the time J.D. Byrider had my vehicle on their premises, it got stolen the first time on August 15th. The Richmond Police Department went to my home to inform me that I needed to go where my vehicle was found on the Northside of Richmond and take possession of my vehicle or it would be impounded. I told the police it was not possible that my vehicle was stolen because my vehicle was at the shop where repairs were being done.

I have had my car for over 2 years and I am paying basically triple the price of what the car's Kelley Blue Book/Black Book Value is worth. The balance seems to never go down. I was informed that majority of the balance along with interest is from being in what they call a Credit Repair Program. J.D. Byrider makes you wait weeks just to get an appointment to fix your car when it's supposedly under a 30000/3 yr warranty but you have to pay a fee. I am turning the car in because I refuse to pay 13000-14000 for a vehicle that is only worth $3000-$3500 if even that much now. I have put in over $4000 into this car already, enough is enough. I have saw so many complaints here on this page, word of mouth, everywhere and something needs to be done about this company. I am contacting an attorney because I am done with being taken advantage of by this company.

They have us signing papers stating they have a right to cancel our registration on our car at any time and prevent us from registering another Car in our name. This is what we sign when we buy a car from them. Read every single paper people. They also have you sign a paper stating that even if they tell you their cars are good and in good shape Etc and something is wrong with the car or we find out they lie to us we agree not to sue them. They also have us sign a paper saying we can never take them to court.

I bought a 2006 Buick Lacrosse cost $13000. This car has been in the shop 6 times this year. I couldn't turn the wheel. Would have to go back and forth just to park. Almost had several accidents could wheel would turn, would snatch. It was in the shop three times for this. They kept putting in bad parts. My engine went out three months ago. The car sounds hard, sometimes it wont start and sometimes smell like fumes. All the times this car has been in their shop I kept making payments.

I called as a last resort with my current vehicle giving me problems. We done most all paperwork over phone and emails. Was sent a confirmation email of being approved for 12,000. When we go into the lot to sign papers everything then became a problem. My certified letter of benefits from SSI was no good. Child support proof was not good enough. Income tax returns with self employment became not good enough. So needless to bigger waste of time and complete lies from them.

I bought my car from the JD Byrider at 2886 South Hamilton Rd, Columbus, OH in February 2012. I made my payments and paid off my car. I was a loyal customer and had all of my preventative maintenance done at this location and would even bring them in donuts for the entire dealership. This past February I had to have my engine replaced and they outsourced it so some shop that didn't do quality work but worst of all they marked up the price of my engine and doubled the cost of the Tow Charge.

J.D. Byrider/CNAC is a Fraud! They are breaking the Law in many states by taking customers' money and allowing customers to sign a zero tolerance missed payment document when the Law allows most banks a ten-day grace period! They also repossessed my vehicle after I called and told them I will be a couple days late on my payment of $160.00. After I threatened to sue them, I received a certified letter full of lies stating since I voluntary surrender my vehicle they will cancel all my obligations under contract but cannot refund any payments paid towards the vehicle. (My Attorney notified J&J recovery and it has been confirmed that they received a call from CNAC to repossessed my vehicle). I'm grateful for the letter confirming the lies but prayerfully every customer that this company has robbed will get refunded through a class action lawsuit!

Please, spare yourself years and years of paying on a car that is about three times its actual worth. We just traded ours in, still owe $4,000, and the car dealer is paying off the loan. That was at the beginning of this week and they are telling us that we STILL have to make a car payment. Our car dealer told us that we should have a 'grace period' and they will receive a payout within a week. The problem is, there is no 'grace period', as you know, with J.D. Byrider. We will probably make the payment and wait and wait for them to reimburse us once they get the full payout just to avoid them harming our credit. Avoid at all cost!!!

I have bought two cars with J.D. Byrider. Both times have been horrible. My first car with them was a 2001 Chevy Malibu which I was paying 170 every two weeks. I drove it off the lot with no problems at all. Then about 2 weeks later the electrical system went out. Couldn't roll down the windows and the A/C went out. I took it back to them weekly for one month with the same issue. Then finally I got tired and just stopped taking it. I had it serviced somewhere else and didn't have the issue again. Then I got sick and was out on medical leave from work and wasn't getting nearly as much as I was. I was getting harassed every day. I told Tony (at that time she was working there) that my pay had been cut and had to do partial payments. She told me she could not wait. They needed money now. They went as far as calling my references and asking them for money. I was like WTF!

I spoke to the representatives on the phone twice prior to making an appointment. Saw an ad on TV. TV and representatives stated that I could get into a dependable used car with $199 down and low payments. When I went for my appointment they started out high spirits and did a budget in which they did not take in all the information that I mentioned several times. I am on disability related to cerebral aneurysms and breast cancer with mets. They came up with $500 left over with a $375 deposit. Then they stated that I would have a $1700 down that would make my first 3 payments $500 then the payments would be approximately $390.

I bought my second car from jd byrider and that was the worst experience I ever had. Everyone there including the president Jeff Baker are very rude and can't care less about anything other than you paying the car note. I bought the car November of 2015. From day one the car been breaking down. Feb 17, 2016 the car was towed for the 3rd time because of the transmission. The staff play the blame game trying to say it was my fault so I had to take them to court. My hearing was May 19, 2016. The judge order J Baker to give me the car back to me so right after court I went to pick it up. The car was a mess. The very next day they came to pick the car up. Now they had the car from May 20th 2016 thru June 23. Please don't go waste your time. jd byrider is a ripoff.

They are not a company you want to buy a car from. Only had my car for two months and from the first week I've been having the same issues. Now my car won't start at all and they are wanting me to still pay for a car that I haven't driven more than a week due to car issues. I even talk to the manager and he is not willing to do anything but take a payment. DO NOT BUY FROM JD BYRIDER... THEY ARE A RIP OFF.

JD Byrider preys on struggling desperate people in need of a vehicle. They are unsympathetic to their customers and would rather you lose your car than take a partial payment. Which could only be short $20.00. If I had to do it all over again I would not go to JD Byrider and I will never recommend them to anyone. STAY CLEAR OF CNAC.

First The CNAC Mount Carmel Indiana financed out of me a 2006 Buick Lucerne for ready for it $23,000 dollars. Now I know it sounds crazy but it's the truth. Then they reported to the credit companies that they only charged me $13,000 dollars. Note J.D. BYRIDER LOUISVILLE KENTUCKY to make matters worse after one week I called with service issues. The guy TJ at service told me there was no way they inspected the car. Cause if they had they wouldn't have missed all that was wrong for example, engine leaking oil from gasket, fuel line leak, problems with my exhaust, problems with my water pump. Now I dropped this car off on a Thursday, on Friday he told me this plus said they had to order parts. Now you know I had a fit, I spoke to Heather the service manager told me with the warranty they would fix it.

Take an attorney with you if you are planning on dealing with this dealership because they are the lowest of low when it comes to heartlessness and dishonesty. I have to be honest and say that I knew absolutely nothing about purchasing a car; and JD Byrider made sure to take complete, thorough advantage of that fact. I purchased a 2003 Ford Taurus in 2013 and I am still paying $283 a month for it 3 years later, and still have 6 months to go. $12,000 for a $3000 car. The car has been nothing but trouble since the day that I purchased it. It has been back to the service center 11 times and I just paid $1300 to get the transmission fixed.

So my car broke down. I do not have good credit and working on building it, however still not good enough that I can be approved for a new car. Looked up to see who could help me and I came across J.D. Byrider and looked at their website. I started receiving many calls from the Pinellas Park Fl location. When I was able to talk to them I was told over the phone that I was approved. I even explained to them that I had just started my job and my husband had just started his job. Still I was told there was no problem.

I brought my car from JD Byrider back in May of 2015. After the 1st month everything went to hell. I took my back to Randallstown Auto Shop six times and was told each time there's nothing wrong until they found a leak in ac system they couldn't fix. While driving the steering wheel locks up. Right now I have no lights on left side front or back. Found out a couple weeks ago I have 3 major recalls on my car that JD Byrider knew about the same month I brought the car and said nothing to me the 6 times I took my car to them.

To me it's not about the experience it's about corporate ripoff, taking advantage of unprivileged and low class citizens, the story of the rich stay rich the poor stay poor. No matter your income J.D. Byrider isn't worth buying from in any form cash or credit for financing a minimum of 10000 are added to the value of the car. Just for financing a car at the rates of monthly payments you will purchase that same car every 6 months throughout your agreement or purchase a minimum of 10 wholesale versions for the dealership.

I have been making payments consistently for 1 yr. I am about to trade this car in. I can't deal with these people. They harrass you terribly, constant calls, emails so what I have done is blocked them from contacting me. I am so over them.

I received a letter from a salesman from Byrider of South Attleboro, MA. The Letter stated Buy here Pay here option, in which that is what I am looking for, so, I talked the salesman on the phone, he stated that, they could get me a small pickup truck at a good financing deal from one of their many Programs offered. So, I took a ride up to Attleboro, MA on Saturday.

I went to buy a car and they said I wasn't approved because I didn't make enough money and they said that because I was young and they didn't think I would be able to pay every month. So I went to Russ Darrow and I got approved and was able to leave the lot that day with a car.

I financed an car back in January 2016, I will never go back. I will never recommend anyone to go there. Not even an enemy! They harass you and so rude. They don't care about you or the situation. They stop taking my payments. Wait until I go in the store just to take the car. Then was told I had to pay an toll fee. When there wasn't even a toll truck. I asked to see the store cameras. Someone got in the car and sped off in the car. They told me I had to pay them to get my stuff out the car. Then told me if I wanted to get the car back I had to pay them 11,000 for an 2008 Ford Focus. To remind you that we had nothing but problems with the car. Totally unsafe for me and my kids. I'm getting an lawyer. Can they even do this? Why they haven't been reported yet??

My daughter and I went in Oct of 2014 to purchase a car since mine had been stolen. She chose a Jeep Compass. Nice vehicle. The car was ok for a little while until about a month and a half ago she went out of town and called me hysterical saying something was terribly wrong with her car. She got home and explained the entire dash board lit up and then the car lost acceleration on the freeway. The speed went from 75 to 20 without her doing it. After several attempts to figure out what was wrong (JD said nothing was wrong with the car), I took it to a well known repair shop recommended by a former GM mechanic. They informed us (this is only 4 months after we purchased the car) the car had been in a major accident and the wire were burnt.

Went to J.D. Byrider and bought a van. Drive it for one month and a half, when the transmission went out. Called dealer. They made me pay for the tow truck and also had to pay for a rental vehicle for three weeks which was 1060.00 plus had to make the two payments of 250 each. Got the van back and got sick. Could not make the one payment and they came and repoed the van after promising to work with me. Please stay away from J.D. Byrider. They are thieves and liars.

My husband and I bought a car from them. First day off the lot ran good, second day nothing but problems. Car has been back every week since. Now just this week they said it needed a motor and said it's ok to drive. Well my husband was driving it and it was smoking very bad so I called and really got on them. All they said was "Ok bring it in and we will put you in a rental". I am so done with these people.

A day after writing to New Jersey 12 and Help Me Howard I was contacted by J.D. Byrider of Old Bridge to come in and fix my car out of the blue. Then I was confronted by someone who represented the company and was promised a brand new vehicle! I was told to wait a day so the new car could go under inspection and that all would be taken care of if I took all my posts down. Well my gut told me to screenshot what I wrote. Thank god I did because when I went to get the new car I was pretty much laughed at and was given the same old car back.

Me and my husband lost both jobs. We called to ask if they could wait a week. He (James) said no. In the middle of winter with 4 kids we made our payments even when our engine went out and had it for two weeks. We sent two people to them to get cars. Last person was a week ago. They said we would not get our $150 referral bonuses for a month. We had made them $45,000 dollars and still came and got out car cause they would not let us make a half payment or a full one the following week. They are rude, and harassing calling 3-4 times the day before and day of payment!!

Bought my first lemon in 2009. I was only 2 payments away from pay off when the engine seized. I call JD, explained my situation. They recommend I sell it back and get a new car so I did. I paid the new lemon religiously until I had financial hardship i.e. separation, single parent, low income and no support. They called along with the typical "B" rated comments. You can't refinance through JD and no other company will because the car will be too old and high mileage so I was stuck. I was force to chose rent or car so I had to play tag with my bills.

Ok I purchased a vehicle from their location in Joliet, IL last October. When I first went there I filled out the app, spoke to the financial manager and their bank. Ok so I get approved and basically picked out the car that I wanted which was a pretty nice car. Now first of all I drive trucks and get paid every week $700+. I always I mean always made every payment on time including my insurance.

No less than a week after purchasing my vehicle, the engine freezed and it had to be completely replaced. After being told it would take 2-3 days to fix, I had to obtain a rental car, which I paid for out of pocket. Two weeks later the car is finished, I'm reimbursed my rental money (which could have been a few hundred dollars less if it was reserved by the week instead of day). Every single time a payment is due I receive 2-3 phone calls, the day of my payment to my cell and job.

I purchased a car from J.D. Byrider cause I needed to keep my job and had poor credit after losing my job during the recession where I was laid off. I thought 3 years and I can rebuild my credit and they've repaired my vehicle when needed so that's been ok. My vehicle was stolen but has since been found. It was during this time that I learned their true character as they only cared about the payment and that was all. I am blown away at the way the situation was handled and have a total lack of respect for the company. I'm at a loss for words.

I bought a 2010 Chevrolet Impala. I have had the same problem ever since I had the car with the engine overheating. I've brought the car to J.D Byrider shop at least 15 times already within 2 months. I would recommend no one come here to get a car at the Greenville location. This is a very poor business. I WILL NEVER COME BACK.

I needed a vehicle to go to and from work, a round trip of 100 miles per workday. My credit was not the best after suffering a heart attack and I had medical bills I could not afford to pay. I saw a J.D. Byrider ad in the paper and paid them a visit. I knew that the interest rate would be high, but with few other options I purchased a 2003 Ford Taurus from them. During the paperwork process, my wife and I were in a room and kept being told to look at the camera mounted on the opposite side. We knew this whole process was being recorded. I felt more like a criminal than a paying customer. That experience aside, a few other items with the car cropped up almost immediately.

Talked to a rep on the phone yesterday and told him before I waste anyone's time I am looking for a SUV or AWD vehicle because I work in the nursing field and I have to get to work no matter the weather. He assured me they had some on the lot and to come in. I drove 30 minutes to get there and 2 hours of paper work for them to tell me they have only 1 SUV. He began to tell me since my credit is not that great I really should take what I can get and that was the only SUV on the lot. I felt like they where pushing me into a vehicle that I did not want to purchase. Once I told them I was not purchasing that vehicle they dismissed like my money isn't green.

Bought a car in 2015 with 2014 open recall that they did not satisfy. I was in car accident that totaled my car and airbags did not deploy due to another defect which they did not repair before selling. The defect regarding airbags was due to bad ignition switch. Have a case opened with GM which is being investigated. They had put a brand new inspection sticker on the car which clearly was not safe for selling. Now my insurance sent their money and I get a threatening letter that they want their money. This place needs to be shut down as I have called 7 on your side... GM and an attorney. My car should have never been on the lot. This is a very serious situation and I do not anyone else to go through this. Driving a defective car can cost someone their life. They need to be shut down. This is in Winchester, VA.

So I had went to J.D. Byrider to get me a car. I am a working mother of 2 at the time I decided to go through them. Everything was well as me being 20 at the time. I have been working as for making payments and they did understand. When hard time come about, they repossess my car like 2 times. So to give a update of now I'm clearly done with these people. My total of my vehicle was 13,500 and now I'll owe 1,820.47. Yet tax time I'm full paying it off. I was pregnant last year and had my child in November. Now I'm back to going to work and these fools. Trying to take it back cause I still should be making a payment. I was on maternity leave and I was telling them that I was going to succeed to make a total payment around my tax time. They basically trying to fight me for it. I definitely getting my attorney involved and suing them cause I didn't was my money and don't got time for the mess.

I originally went to a dealership who had pre-approved me only to find out an hour later they could not finance me, which is fine because I take complete responsibility for my credit. However the waste of time these places allow is ridiculous. They must think that by getting you to come in you can miraculously come up with more money or a consignor on the spot. Back to the review of JD Byrider - I was sent here after the dealership. The salesman I talked to was like any salesman, a liar. Telling me my information would be reviewed by the "bank" that was on the premises. A banjos hardly what I would call them.