Byrider Reviews

Good experience with the purchase. Thank for all the help and a chance to add to my lack of credit. With this I am establishing the credit that I deserve, and should have had a very long time ago. Now I can move forward with my life, and for these reasons I thank you J.D. Byrider.

I had limited options of getting a vehicle. I came to J.D. Byrider and got approved in the matter of no time. This will be my 2nd vehicle here. No hassle. They work with you on affordable payment options. Huge selection of vehicles. They have coffee!

The experience was awesome. The staff was friendly and very knowledgeable. It took no time at all to get approved for the vehicle I wanted... all maintenance was performed quickly and professionally prior to me getting the vehicle. I would recommend J.D. Byrider to anyone looking for a vehicle.

I had a wonderful visit as usual. They were very nice and polite to me. Everything was done, explained everything to me, told me what they did, what's the best place to live when they are done. Too bad when my car payments are done I won't be able to go there. Wish I could.

Rick was very friendly and made the process so easy. Finance staff were also courteous and knew their job extremely well. Definitely recommend this company whenever anyone is looking to purchase a reliable used vehicle with a warranty and want a good experience.

Walked in hoping for a new car with my financial situation. Was worked with greatly and out the door with a car in no time, friendly environment. Nice selection of cars to choose from, picked the one that best fit our needs. Even did a trade in on the car I had.

I am an existing customer of J.D. BYRIDER. Went to get another vehicle and the experience was pleasant as it was the first time. Got a car that I wanted, the salesperson was very professional and courteous. I would recommend J.D. BYRIDER to anyone looking for a good car.

Tara ** was great loved it. She helped me understand that they are here to not only help you but make you happy also. I loved it to the fullest. I give her a great 100% and every level from point a to b she is the best. I will be telling everyone about her. I'm one happy customer.

When I walked into the door, I did not know what to expect, especially with my credit issues. They put me at ease, and on my way to gaining better credit.

Excellent service with warranty and vehicles. Wide range of vehicles but a lot not ready to be sold. Areia ** was a very big help and very concerned on what we wanted to purchase. And she made sure we made the right decision and met the standards we needed.

J.D. Byrider took great care of us. We had been without a vehicle for 3 weeks and we're so stressed but from the moment we walked in Anthony was excellent in helping us through the process of buying our first vehicle. I've already recommended J.D. Byrider to my mom! Thanks again.

The best experience I've had with a dealership thus far! Was having a hard time trying to find a car but they made it so easy for me! They really took care of me every step of the way. They took care of everything same day and even put me in a car that I thought I would never be able to drive! I thank the sales team and the owner so much for getting me on the road right away!

Great experience. Was really just window shopping but they made it too easy to drive off in a great vehicle and I was game. Rated 4 stars because the process was a little slow but all in all was worth it! Highly recommend.

They are really nice and respectful. I will definitely refer people to you. They will explain everything from details to detail to make sure you understand everything. Thank you J.D. Byrider for everything. You did a great job from start to Finish.

When I come in for oil change etc... I'm always treated with kindness, courtesy, & the up most respect. These things mean a great deal to me as a consumer and as a person. Thanks J.D. Byrider!! Customer for life...

Friendly, fun, on time service, quick, nice people, great atmosphere, clean waiting room, nice, knowledge mechanics with great personality. The kind of place I would want my mother to go to in case of an emergency. Nice environment with on time service.

Ms. Glynis ** really helped me out to get a car. She was very quick and straightforward. This was my first time buying a car and she couldn't have made it any easier. I had a great time and she even helped me with my insurance. Hurry in to talk to Ms. ** and get a car now. Let her know I sent you.

The service department as well the salespeople are the best. Would recommend all my friends and family. The cars are clean and very dependable. They work hard to give the best service. If I decide to trade up, it will surely be with JD Byrider.

Very friendly and worked hard to get me what I wanted. Loved the car. Service dept a big plus. Lots of perks I liked and I got the Vehicle I wanted. Very clean. Low mileage. Would definitely refer friends and family. I will feel safe on the road now.

I've had my car since July. I have had one issue with my vehicle but it was taken care of right away. The customer service is absolutely incredible. I recommend J.D. Byrider to anyone searching for a vehicle. I'm so glad I decided to purchase my vehicle from here instead of going elsewhere.

Jeremy ** was a great car salesman. He did his job but wasn't overly pushy. He was a big reason I returned to JD Byrider after test driving at multiple locations. I was in an accident that totaled my car and new to TN and wanted a vehicle to drive for UBER. He kept his eye out and called me when something came in that I was looking for. Kudos to the whole team also.

Service was great and punctual. I would recommend JD Byrider to anyone. All of their cars are in excellent purchase condition and the extended service plan is very reasonable. My salesperson and all others I've dealt with have went out of their way to please me as a customer.

I was welcomed in with open arms. I was approved for the car I wanted and I paid as little as $400 down which was awesome. The people there were nice and friendly. I test drove my vehicle with no problem. The team works very well with each other to get the job done.

Everything was great except for the pricing was a little higher than expected. Overall experience was pretty good. Can't complain about much. Salespeople were very friendly. Everyone did everything they could to keep me in my down payment budget.

I just love my salesmen and manager. They were so great, nice car, great service, good manners and made me feel like I was welcome. I wanted a 2012 Malibu but hey, I'll settle for this right now and move up later. May God bless.

The people were very friendly and they work with you. They go by your income and its very affordable. I liked going there and I would go to get another car from there. I would recommend people and friends to go there to get a new car or truck.

They was so good to me. I almost had doubts but Stone reassured me that everything would be ok and that I would have car that day and I did. He was great and I was thankful. I have a car now for me and my family and it was all because of JD Byrider.

I had one of the best sales rep I have ever experienced. He helped with everything I had concerns about. The financial people were great too helping me by explaining everything that I would normally not understand at all. I'm very satisfied with my car and the service I received.

Sam was our sales man greeted us as soon as we got out our car which I was very impressed. The car lots we went to we had to go inside to get them. We had the up-most team of friendly people with JD Byrider. We really wasn't expecting to leave with a car but did!

The staff at JD Byrider were very friendly and helpful. From the time we walked in to working out the payment plan, the staff were professional, friendly and included our children in conversation. They worked their hardest to help us leave with the car of our choice and payments we could handle. Thanks for all your help and hard work!!

I'm really happy with the service. Nice friendly people. My sales representative Justin ** was great and very helpful. I recommend J.D. Byrider to anyone who needs a car or just wants a car. Thanks again to all the staff at J.D. Byrider for making everything simple and making it possible for me to leave with a I'm happy with.

Entire experience was pleasurable. Wish that they had a soda machine. Salesperson was very nice and knowable as to her job, getting us the best deal. The finance dept. got us the deal we needed and wanted. They had a car on the lot that was what we were looking for. It fit our budget and had all options that we needed. Was a very nice experience. Will definitely recommend J.D. BYRIDER to our friends.

My experience with J.D. BYRIDER was great. People were very friendly. I went there on a Saturday and they told me that 6 days later that my first payment would be taken out of my bank account. I just wish that they would have waited until the following pay period. That would have given me time to make the necessary adjustments in my budget.

The car lot was one of the best I have been to in years. Everyone there was nice and friendly and talked with me about what I needed and found out what I wanted and was looking for. My saleslady Ollie ** make me feel at ease and had the best personality. She was a pleasure to deal with and me want to return there again for my next purchase. The cnac rep Shawn ** was easy to work with and my the paperwork go by fast and easy. Thanks for the enjoyable car buying experience.

Jose helped me... very nice. Good decent people - will recommend more people to come here. They have a lot of cars all very nice. And they work with you. I am very pleased. Should of came here a long time ago.

AJ was the best salesman ever. He was straight up to the point. He didn't lie about anything. JD Byrider needs to keep him forever. Everything looks fair to me so far. I hope we will get to keep the friendship for a long time with JD Byrider. Thanks you everyone at JD Byrider.

Was a blessed one. Good spoken salesperson. I give him ten stars. He was very helpful and polite. He worked with me. Told me what all I needed if I were to refer someone to JD Byrider. I would tell them to ask for Steve because he gets the job done. What you came in for he will help with any problems.

Sheila at JD Byrider was gracious and listened to my needs. With the help of the General Manager I was able to get the car I wanted with minimum money down. Great service from people who care. I would recommend this dealership to anyone in need of a car.

Reche and Koriy made sure I was able to drive off despite my situation... They were very helpful and patient. They played with my son, which made me feel even more comfortable with my decision of choosing JD Byrider. Thanks for all your help.

They were all wonderful and explained everything thoroughly. Ask for Kennan. The fella who wears the bow tie. I really enjoy how they work with people with bad credit like me. They also have a wonderful service plan. They will also work with you if anything happens cause life does.

I needed a new vehicle and with my credit history I have been turned down everywhere. Here they worked with me to get me into something in my budget. They were extremely nice and helpful. I recommend this place to anyone looking for a new vehicle.

After totaling my car the staff here helped me get into a new car. No hassle and very nice and understanding staff. I was given options and was they were able to get me driving in a very nice vehicle.

I was greeted with respect straight out of the gate. I felt like I belonged there rather than someone that was in a place they didn't belong. They were honest about my situation and my options. Gary was very determined to get me in a reliable car. Went out of his way to meet my needs and his.

Marc ** and Barry really worked with us and went above and beyond to help me get financed and leave with a car. I couldn't have asked for better customer service. Marc helped me through the whole process and really worked hard to help me get a car.

My sales rep ** worked very hard to into a vehicle and stayed there right with me throughout the whole process and was very knowledgeable about everything and walked me through the whole process. Yes I would recommend any first time car buyer to J.D. BYRIDER at 9330 Liberty Rd..

Great service. Very friendly. I am very pleased with my experience here as I am a first time customer. Thank you very much J.D. BYRIDER for helping me find the right car. I appreciate the help and the great service. Great Job.

I would like to say that Mark ** was very helpful and answered all our questions. Robin with CNAC Financing was very polite and very helpful as well. I'm very glad that we stopped by to purchase a vehicle. I would recommend them to anyone I know looking to buy a new or used vehicle. Thank you.

Pleasant, knowledgeable & friendly. I was put at ease of the process of buying a new car. I would recommend to my friends and family. I look forward to be on my way of changing my credit rating. Thank you for working with me in this process. I appreciate all the staff has done for me.

Worked thoroughly to get us the payments and vehicle we were looking for. All the staff was great and extremely friendly!!! Would highly recommend to anyone looking for a vehicle. Staff won't let you get something you're not looking for or can't afford!!!

Jeff ** contacted me about the special they were running. I came down to the lot, he was very helpful and polite. My paperwork went very smooth and test drove 3 vehicles. I ended up with the very last one I drove. A 5 speed Lil Accent, I am very happy.

We have talked with Chris and he was very helpful. When we got there we was greeted by Josh **. He was very nice. He took us to Chris. He had a customer so Josh was very nice and took us back. Josh worked very hard for us and did everything in his power to help us. He got us a great van. We are very happy with van. I will tell everyone we know about Josh. He is the best salesman we have ever had. The warranty is great and so is Josh. We will be back for other cars. Please let Josh know he is the best and a very nice guy.

It was good. Came straight outside when we pulled up. Very good at working with customers. Worked really well with customers. I would definitely recommend people to come here. The car ran really good. I really like the car. It's well taken care of. I would buy something from here again.

They were very helpful and genuine people. They made sure I got the best deal possible for me. I would definitely recommend this dealership to others that I may know who are looking to buy a car. They were pretty fast for the most part and extremely hands on.

Emmanuel ** was my consultant and he was quick and had the salesman experience that made my visit excellent. I would recommend everyone to visit this car lot. Great job and keep up the good work. He work for the people and he's excellent at what he do.

Everyone was so helpful and friendly. They didn't care how many cars I test drove and got each car promptly. They even made suggestions for vehicles that matched my wants and needs. They made the paperwork and application such an easy process. Thank you!!!

My experience with JD Byrider was very professional and I would recommend them to all of my friends and co workers. They helped me find the vehicle I was looking for and explained to me how their system works and they were very knowledgeable and courteous in helping me to find the vehicle of my liking and one that I can afford.

I have been bringing my vehicle here for all of my maintenance and repair work for over two years. John and the guys have always been very helpful and thorough. They've gone out of the way to help me keep my van working properly and to complete everything as economically as possible.

I am so happy with my experience. Such wonderful customer service. They really made me comfortable and confident about my purchase with this company. I didn't feel that way at any other car dealership. I definitely would recommend them. Thank you for making me and my family feel welcome.

Everyone was really nice and explained everything to me really well and the building was really clean. If I had a question he explained it to me in a way I could understand. I will be coming back for my next vehicle and I would recommend them anyone I know.

Top notch service you couldn't ask for a better bunch of folks to get you taken care of. These folks did me a solid and I highly recommend that you come here first to get your next vehicle and any and all future vehicle that anyone would want to buy...

I have bought from J.D. Byrider for over 10 years now and have always had a good experience... Staff is very friendly and helpful and I have always been able to get a great Car and the warranty is awesome... Never had any problems... Keep up the great work!

She told me everything I needed to know without me asking questions and was very helpful and described everything good if I didn't get at first. Another thing is she didn't leave a paper signed without me understanding it and was recommending me to my best choice.

Had of couple of bad experiences but it all got worked out. J.D. BYRIDER is a great place to purchase a vehicle. The people are very friendly and understand your problem when something is going wrong. Love the free oil change and great service when I take my car for service.

Keenan did an Awesome job giving Excellent customer service... He made Me & My family feel comfortable during the process... Although it took a while due to short staff yet it was well worth the wait. I love my Navy blue Malibu.

Sales Chauncey was amazing and finance department she was terrific. I was very satisfied and would recommend this company to someone who needs reliable transportation. They will work with you and they have a great selection on cars and trucks.

I tried maybe 4 other car dealerships and small owned pay here buy here car places. Everyone said to me that they couldn't help me because I didn't have enough credit. They either wanted thousands to be put down or a cosigner. My last resort before I gave up trying was JD Byrider. I went there only to see if I would get approved because I wasn't working with a lot of money at the time and that same day I gave them what I had and left with a car. I was shocked, happy and amazed at the same time. If you keep getting denied please go to JD Byrider.

I have always received excellent service and am satisfied with the cost of repairs and the time taken to complete. Missy is very efficient and always a pleasure to deal with. I would recommend the Fairfield location to anyone.

GREAT place to buy a car! The staff is amazing and very helpful! They work with you no matter how tough your situation is. Quick process and awesome program to help build credit. I would recommend this place 100%. (:

This is the 3rd van that I have purchased from JD BYRIDER in 6 years. I have to tell that the team in Medina, Ohio is the best sales team that I have ever experienced; and I have purchased cars in 8 countries of the World! Nik is a very task oriented salesman with a remarkable professional work ethic. He delivers what he promises??? On the other hand Monica (CNAC) is diligent, stern/but sweet, all business and gets the job done. Love these guys and would not dream of buying a car without a JD BYRIDER service plan!!!

Tonya went above and beyond making my experience easy and worry free. You know how to take care of your customers. Your crew did well and fixed my headlight quickly and efficiently. Will definitely recommend J.D. Byrider, Kim, Tonya, and everyone to all my family and friends. Thank you again.

I would like to give it to Ashley **. I talked to her last Monday. She told me to come in next Friday. So I did. She pulled her willpower, she made it happen for me and she did. I drove off in a new truck thanks to her. And I would really like to thank her and everyone that made this happen. Thank you J.D. Byrider.

Ray went above and beyond. Was multitasking and got the job done. I work for a dealership chose to stop in and if I ever buy a car again I'm coming back and I'm looking for Ray. Awesome job. She explained everything to a tee.

Went to see about getting a vehicle, since I was really in a bind. Jennifer helped me and was very polite and courteous, and helped me get into a car today. Totally wonderful experience, and they managed my budget with me to get in me in a car today! Very helpful!

Great service! I was soon to have a child the next week and needed a car quick but with decent price and most importantly a warranty. Most buy here. Other places don't offer warranty but J.D. Byrider had everything I was looking for and I drove out in the same day. Wonderful service.

We are really pleased with the experience we had! All the staff are excellent and we really liked our salesman! Would definitely recommend to anyone in need of a vehicle. Great vehicles with great staff! We will for sure be back for our next vehicle. Thanks a lot for the help!

Overall it was a very pleasant experience. I would recommend you guys. The overall experience and friendly customer service. The sales team put me in a vehicle that fits my budget and won't have me stressed. The most important part is that it will help me establish credit in no time at all.

So happy with my purchase for my first big girl purchase. Love my G6. I would recommend here for people with little to no credit. Great experience. Just a little short staffed. Love, love, love my car thank you JD Byrider. The process is long though but overall great experience.

My experience with J. D. Byrider was excellent. Charles really helped me and so did the lady in the financing office. I don't remember her name but they helped me get approved and I drove off with a car. From the time I left the lot I have been enjoying my vehicle.

I would like to say thanks a ton to my salesperson Ashley. She was very friendly, patient and also understanding. Thanks for my vehicle love!!! You are awesome! And I would totally recommend if you are shopping for a vehicle choose Ashley at J.D. Byrider!!! Thanks again!

It was a good experience. I was able to take a good test drive on the two vehicles I had it narrowed down to and finally made the decision on the car. The other vehicle I test drove was ok but was only two wheel drive and I needed something four wheel drive or all wheel drive and the car had the all wheel drive.

My experience with Marc ** at JDB was great! He answered all of both mines and my fiancé's questions. He worked with our financial situations. We were in a stump at first but he fought for us and worked things out with our situation and got us into a great running car in the same day! We truly needed this for our family and our credit for our future! Thank you Marc ** and JDB!

We had a very good experience, Jeff explained things very well. Everyone was very friendly and always kept us up to date on the process. We would recommend it to others in the future. We can't wait to be able to enjoy driving our new van and our grandchildren will enjoy it also.

I didn't think I'd get approved, but my representative CC made sure I was out the door with a nice car in my budget! The entire process was quick and easy and everything was explained to me in a way I understood.

I love it. They are great and so easy to get the help and payments you need for a vehicle for a affordable price and they help budget to make sure you get the best for your dollar. They make getting a vehicle so easy and the service is excellent. They are so kind and caring to fit your needs.

J.D. Byrider is great for people with credit difficulties looking to find an affordable car. Stone did an excellent job explaining everything and made buying a car easy. I honestly didn't expect to get approved but walked away with affordable payments!

Very helpful, respectful and Lenny helped me tremendously. Good place. Anthony was the sales manager and was very helpful. We got a great car with decent payment and a good warranty... Everything was cool... I will tell all my family and friends.

Customer service was fast and the staff was very friendly! They did everything they could to make sure we left in the vehicle we wanted. They were also very helpful with finding us insurance that was cheaper than we expected to pay.

Years of customer service has always brought me back to Scott ** - Great guys in Columbus!!! For years if Byrider has helped me and my family - no hassles - honest and trustworthy. My buying experience was number one - no pressure finance and budget guy was awesome and it was quick and worry free!

Very respectful and understanding. Talked to me step by step to help me understand what type of service they offer. Gave me a good deal on a nice car. Made sure they explained to me what was going on with the car.

It was a very pleasant experience and the 2ND car I bought here. The staff was very nice and informative. I would recommend my friends and family to come here and buy their car and I will buy my next car from here as well.

I wasn't able to get a car at a regular dealer because of my credit. J.D. Byrider called me. I got there at 11 and was out by 1:30. I would recommend. Good friendly staff. They explain everything to understanding.

Coming here to purchase our car was the best decision. Naomi ** was there to help us the entire time. She was so wonderful and very helpful with everything. She helped us get into the car that was best for us. She made sure we were completely happy with everything.

The people are wonderful. They worked with us at a time when we really needed it. They are the best sales team. We love our car and how fast the process was. Overall the best experience I have ever had. Eddie and Jeremy are absolutely wonderful and gave us a car we could afford.

They will put you in a nice car. My time here at JD byrider has been pleasant. DAVE K. is the man you want to talk to. I've been try to purchase a car with no credit for the last few months. Just save your time and go there. I'm riding clean with JD byrider!!! Five stars.

I am very pleased with J.D. Byrider. They have great customer service. I appreciate Niya and all the help that she done for me. I would recommend a friend to purchase a car from here. Everyone that I dealt with is so kind and generous and they work with you. I am very pleased.

Excellent sales person who was knowledgeable and kind. Process was smooth. Had a selection of more than one car. They worked out a budget that I could afford and I was introduced to staff. Staff was courteous and helpful. They kept me informed about the process.

Car salesman was very polite and very clear about explaining the program that was offered. I'm very pleased w/ my overall experience at J.D. Byrider. They worked very hard to make sure I was comfortable and worked hard to make sure that I got into a vehicle.

Chris ** was AWESOME!! He made everything easy and simple. He was upfront and honest. No hassle or hidden things. Chris went above and beyond for me. Christina the GM was great too. This was the easiest and most simple car buying experience EVER!! Thanks to everyone at J.D. Byrider!!

They were a blessing to me. Everywhere I went turned me down but GOD sent me to them and I thank him and them. And I went in without a doubt in my mind and they had me out of there within an hour with a big smile on my face 'cause I know GOD IS AWESOME.

I went in because we had heard that they help people who are establishing credit. They were able to work with us and see our budget to help us instead of hurt us! We are so grateful and we are happy that they had vehicles that would accommodate our family in order to have safe and reliable transportation!

My experience was fantastic! The employees were professional and put me in a car that fit my financial needs. Loved my experience. I was walked through the whole process and was encouraged to ask questions throughout the process. I truly felt at home.

I had a really great experience with the car repairs. Tina was a great help the whole time I waited. She was in the front desk. It took my car a little under 2 hours to get the job done She kept me company. Really great worker.

Sean ** was a wonderful salesman as was the underwriter Sara **. They both were very professional, not pushy, nor condescending like some car lot employees. We used JD Byrider a few years ago and it was a no brainer when we needed a car quickly that we would be returning.

My experience was great, easy and fast. I would recommend this place to people I know that are in need of a car. The customer service was great!!! The process was fast and easy. There was great selection of cars that was able to choose from.

I had a good overall experience with the JD Byrider service center. Any time I call in and need service they help in a timely manner and very professional. One thing I like is how they accommodate you and how they put the customer first and try hard to satisfy them.

Mr. ** was extremely helpful and accommodating when I was purchasing my vehicle. He even went out of his way to pick me up from home. Explained all service very well. My entire experience was very nice which is a rarity in today's world.

As always I am very pleased with the service dept. Today I came in early because a business I was trying to visit was closed and I was in the area. Brian took my car in right away and got me out. They treat customers like their time is important too.

These people went above and beyond to help me in a car today. Can't really explain the gratitude I have for these people. They helped me when no one else can!!! I highly recommend friends and family to J.D. Byrider and everyone else who might need a car!!! AWESOME!!!

Jeff ** was great. He made it all relaxing and put me at ease. It is my second car from these folks. I have read some other bad reviews but if you pay when it's due and follow thru on what you agree to you have me no problems. I am really happy with both cars and it's been really good for me.

I didn't realize that my warranty had ended. However I had everything fixed at a reasonable price and the lady at the service desk at Glen Burnie was very nice and kept me informed of the status of my vehicle.

I arrived at 9:30 am. Didn't have an appointment. Staff was very helpful and had a car by noon. Car is beautiful and ready to drive condition. Great team of professionals. Very honest people. I would recommend this dealership to all of my friends. They really work with your finances there.

Areia was a pleasure to work with. She's very helpful and definitely did all she could to have me leave with the car that I really wanted. I will definitely recommend J.D. Byrider and especially Areia. Very satisfied customer! I came in November 23rd at 6:20 pm and did my application with her. Came back November 25th and she got me the car I really wanted.

They were awesome and Tyler was a big help. He got me in and got me approved in. Would definitely refer people to you. They were courteous and polite. They asked a lot of questions about what I was looking for and what I needed, where I worked and how far. They were very nice.

Jarvis ** was great. Fast service, great experience. Got into the car of my choice. Didn't try to force me into something I did not want. I would recommend going to J.D. Byrider in DeSoto and asking for Jarvis. Thank you Jarvis!

Everyone here at J.D. Byrider treated me so nice, and were very kind. I'm grateful to have came here. They helped me get into a car hassle free. Most of all, Michelle ** and Rick in finance were great, and guided me through the whole process. I am glad that I came and would recommend J.D. to others looking to get into a car.

Best first time buyer experience I ever had. Loved it. Most definitely would recommend to a friend or a family member greatest. Thanks JD Byrider for the best customer service thumbs up. Thanks for putting me in a car at my time of need. I could have not come to a better shop.

Had really good experience with J.D. Byrider. Everyone is very nice and made you feel very welcome. I want to say a huge thank you to my salesman Joe for making it easy for me today to purchase my car.

The service department is prompt and always super friendly and courteous. In particular, the ladies in the office are very helpful. The warranty for my vehicle has been very helpful in the times that I have required service from JD Byrider.

Yes my experience was pleasant. Sales people were kind understanding and very willing to help get me into a better car. They also explained that all car come with warranty that will help as I rebuild my credit. Thanks JD.

Steve at your Mishawaka location was amazing in working around me schedule. I work 2 full time jobs and he was amazing in working with me and making sure he keeps me informed through the entire process from start to finish. Went as far as recommending a loan with CNAC to help cover some of the repairs over the course of 6 months.

On time, good job, fast paced, no wait, good job. I will come back. I like the quality and the service is outstanding and l like the no wait lines and the great job that you guys are doing. I will keep coming and recommend you guys.

I was so thankful for J.D. Byrider for making it possible for me to purchase a car. They were awesome when it came to buying the car. The after is what's not so awesome. I went and got regular oil changes. Great service and price on that. Mario is an awesome mechanic and I trust him with my car. Problem is now I feel I'm being ripped. Went to get it inspected and it needs 4 new tires and front brakes. I was shocked because when we bought the car 7 months ago we were told by our sales rep that it just had new tires and brakes put on. Well now in 7 months... how are 2 of the tires dry rotted, and the other 2 bald?

Marc was a wonderful salesman! He was honest and didn't pressure us to make the sale. He went out of his way to make sure we were comfortable with the deal and that we weren't going beyond our mean with the purchase. Three days after we bought the car our key broke. Marc personally took care of the problem. He sent a locksmith to our location who made us 2 keys on the spot. The locksmith was very friendly also and the keys and the service call didn't cost us a penny! Marc and J.D. Byrider were very pleasant to work with. They made buying a car a fun and happy experience! From this point forward I will only buy vehicles from them! I would recommend them to everyone! I was nervous and very unsure about which dealership to use. I am so glad that we decided to use J.D. Byrider!

I love this place. Took my car in for an oil change which costed next to nothing. Also had a problem with my heat and defroster they fixed it and let me spread out the payments for the repair (which wasn't much).

I had a very pleasant experience purchasing my car. Everyone was very helpful in getting my loan. They took the time to help me get approved. I would definitely recommend them for all your car needs. Excellent sales people, they even picked me up to get to the dealership.

J.D. Byrider is a great place! They really helped me find something that fit my family and everything we do. Tony and William both helped me when I came in and the fact I had three kids with me was overwhelming, they actually kept my kids busy while we got down to business. It was awesome that the people that work here were so willing to help me out. I'm glad I got my car from J.D. Byrider! The great service NEVER ends!

My car died. My cruise control and my remote start started to work and not work intermittently. When I called and explained the symptoms they said bring it in. They replaced the alternator but never fixed the other problems! This pissed me off! I would had paid for them to fix it but those issues were not addressed! My cruise control and my remote start still do not work and I am not satisfied because I explained and described to them that those two things were a problem when I called! I understand paying double out the ass to build credit but please can we keep the vehicles in the same operating condition as we sign papers for? Not much to ask! Sounds pretty fair!

Went in to get transmission fluid put in my car. I thought it would be nearly $100 and I only paid $26 not to mention they figured out a problem with my gas cap that was fixed w/o me knowing there was a problem.

First timing financing a car. It went relatively quick and every step of the way they always ask for any questions. Friendly people and good service. A little costly but it will help build my credit up in the end.

I'm glad you had a car for my goddaughter. She is very pleased with the Uplander and with the service she received from you. She has received very prompt service from you. Her car was messed up but you all will be fixing it for her so we say thanks for the prompt service.

Jeff was amazing to us from the first time I called until we left. I am so glad I went. He made sure we got what we wanted. He made us feel like we was at home. He made us feel welcome. I would tell a friend to go and everyone was great and polite too.

Had a very wonderful experience buying my first good car from a dealership. The process was very easy buying my first good car from a dealership. The process was very easy and simple with Mike. Would definitely recommend his services to friends. He was very thorough and courteous. Thanks Mike. I'm really going to enjoy this. Hope to see you soon and good luck. Live long and prosper.

We tried several places even the 199rides place and they didn't try. JD Byrider tried until we were approved. I'm very happy with how hard they worked and with the service they provided. We had bad credit no consigner and no money down and got into a vehicle. Thank you!

I have always got my truck back before they promised. I would recommend glendale hts for service and sales. The persons in service department are all knowledgeable and are very patient. They will go out of their way to get your car in in a timely manner. They know exactly what they are doing and get it right the first time.

Great service and fast getting us into a car when no one else could. I highly recommend it. The people were great and helpful. We were even able to get great insurance through the sales rep contacts. The downpayment program was very helpful which was the problem with all the other places I tried to get a vehicle.

Been trying to change due date for months and keep getting different answers. Now I'm told I can ask for a email address to send my information and never receive it the email to send it to. Not very helpful in trying to make things easy.

My experience with JD Byrider has always been positive. I would highly recommend JD Byrider to my friends. They have always treated me with respect and always handled any problems that come up with the utmost professionalism. When I was in the market for a vehicle, they were helpful with any concerns that I might have had when shopping for a car.

Great opportunity to rebuild your credit... Sale association are very accurate in explaining their policy's 3 year warranty. I like that the vehicle have a carfax report. I'm happy I purchase my first vehicle here. And my car payments are very low...

Steve has always been very helpful. I wish I didn't have to keep bringing my car back in, but it is older and the warranty is great! Very professional and kind crew. I'll always come back here for service because I know that this place is great at what they do.

I had one of the best salesman there. Deion was a complete professional & made my experience feel like once in a lifetime. Best price trice is the man to see. He doesn't just sell you a car, he gives you options, he ask questions, he understands what you need for your life. See Deion!

I really enjoyed Margaret's service. She kept her word and I drove off in a car. The process was a breeze with Margaret's assistance. The year, make and models of the vehicle selection was great. I will definitely be referring people to J.D. Byrider in the near future.

The service manager, Earl, is great. He got our car towed out and repaired the next day. And while I appreciate that immensely, this is the THIRD time our transmission has had to be repaired or replaced. It seems we have not been sold a very good car. I am very concerned.

Yes we had excellent service and all of our questions were answered. Mark ** did his magic and got us into a vehicle. I just want to thank Mark again for his knowledge and help getting us into a vehicle.

Took me a while to decide which one I wanted and now I'm in love with my 2012 Dodge Journey. Highly recommended J.D. Byrider to anyone. They was very helpful in every way possible. Will definitely do more service with you and will recommend to all my family.

I appreciate Kenny in the service department. He is always so kind and accommodating. He always takes care of me and makes sure I can get back on the road for work and school. Fast and doesn't try to sell me something I don't need.

I have been struggling to find a dependable vehicle for a while now, with very little to put down and a not so good credit score. They were actually willing to help me and work with me to find a decent vehicle for my children and I. I am very thankful that I came here and grateful for the help I received.

John ** worked hard to get me back on the road when my clutch gave out. His level of customer service, and that of his workers, is absolutely exemplary. He went out of his way to make sure that I was taken care of, and I would definitely recommend J.D. Byrider to anyone needing a vehicle.

The service department is great but the representatives are super rude. I'm already paying way too much for the car I don't need to get talked down to so if you need to get a vehicle and have no other options go for it but if you can go somewhere else that's it. Just bad personnel.

Had a noise in the front end of my vehicle and called to have it checked. They fit me in asap. Thanks for the thorough Inspection and due diligence of the mechanic that worked on our vehicle. They very well have saved my family's lives. I have always believed in doing business with local vendors. They discovered that the tires that I had purchased from a local tires dealer were recalled tires and that when they put the rims back on they failed to tighten the lug nuts up properly which was also causing a vibration in the front end. Because of the fact that they did this there was a good chance that one or both of the tires could have come off while we were driving.

The maintenance staff has been just excellent the few times I've brought my vehicle in. Very satisfied with all the people at the Bandera rd. locations. A much better experience than the last time I bought a car from J.D. Byrider a few years ago.