Ford Focus Reviews

This is the absolute worst vehicle I've ever had the misfortune of driving. It has had numerous issues since we acquired it costing several thousand dollars in repairs and now like so many others the key will not come out of the ignition. This 03 focus is my worst nightmare ever. Thanks Ford for becoming my Freddy Kruger.

Do not buy a car from Ford! I purchase a Focus 2017 and have had nothing but engine light issues, from day one! No one could ever find the root problem of why my engine light lived on the dashboard since 2017 under warranty, until April 2024 with no warranty, and nor does the extended warranty cover this. Now I need a new engine at $8500.00, and my car has 66K miles. The number of times I have taking my car in for this engine light issues since 2017, in which they could never find the problem, and now it is April 2024: they find the root cause of my engine light. Sadly, I am still paying on this car! This is crazy! Run toward another dealership please! I beg of you!!! Please! Please! Please!

I own a 2012 Ford Focus. I received a letter outlining the possibility of TCM issues with my car but it said not to do anything unless I experience issues. One day I'm driving to work and my car goes from driving to no gears at all. I pull to side of the road and turn it off and try to restart but it will not turn over. I finally get it started but it won't go past second gear. I make it to work and then it goes out again, needing someone to push my car in parking spot. I called a dealership and they I have to pay to have it towed to them. Dealership has no loaners and Ford is no help either. I am having to beg for rides to work and no way to go to store or doctor's appointments. Dealership said could be months before part arrives. I'm about to lose everything because of Ford and their faulty parts.

My car is 9 years old, just under 65,000 miles on it, purchased new in 2013. I thought it was a decent car until now and apparently I'm one of the lucky ones for how many miles I got before the problem came up. It is no longer drivable due to the well-known problem Ford has with bad Transmission Control Modules (TCM). Had to be towed to the dealership when the car stalled and got the "transmission fault. Service now" warning; the service department confirmed that it is the TCM. Back order is 3-8 months for the replacement TCM which is covered on extended warranty so yes the fix is "free" but the timeframe is completely unreasonable to wait on the repair for a car that is not drivable. Ford gives limited options for what to do in the meantime. Calling corporate, they can't give a better time estimate for when the part may be available.

In February of 2017, I purchased a 2016 Ford Focus off the lot with a full 5-year 100,000 km warranty. On December 9, 2021 the transmission module failed. The warranty's expiration date was February 2022. The car had 58,000 km on it. The dealership I purchased the car from informed me that the car was not covered under the warranty for this repair. I contacted another Ford dealership where the warranty repair was confirmed, but the part was back-ordered 3 months. I was informed by the service representative that Ford might cover rental costs in spite of not having an extended warranty on the car. She did not respond to my many calls and I went into the dealership 10 days later to be informed that Ford would offer no assistance with the rental costs.

In September 2021, I contacted Ford, to make an appointment for a recall transmission service of a 2014 Ford Focus. Recall transmission repairs have been done at this same dealership in the past. I was unable to drive the car and was given an appointment to drop the car off on October 18, which I did. I immediately requested a loaner vehicle and was told one wasn’t available. After, several weeks I was approved to receive a rental through Enterprise but cannot use that rental care company due to owing a balance.

I was told the hybrid auto transmission would be reliable when I bought a 2016 Ford Focus brand new. The clutch went, again, two weeks ago, Oct 2021, along with the transmission, estimate 2,500 to repair and wait for the next shoe to drop. I had low mileage, absolutely kept up with all maintenance, what a disaster. I am an old guy and live in the sticks, so was totally stuck for a week with not even a rental available anywhere around. I just traded to a Hyundai with a long warranty. I will never buy another Ford, it was a disaster.

My daughter was recently involved in a terrible accident with her one and ten year old sons as passengers. She was attempting to pass a 28,000 lb rogator (13' tall farm tractor) that was traveling 30 mph on a state highway at night. She was beside the rogator as he decided to make a left hand turn without checking to be certain it was clear, and he turned into her causing a wreck. The tire on the rogator was taller than the 2010 Ford Focus she was driving.

Ok for starters, I specifically ask if the past issues with transmission had been corrected on the 2015 model I was interested in. They PROMISED I would not have ANY transmission issues. Bold face lie. VERY FREQUENT issues with strut bearings. I've had more work done on my new car purchase than any beater I've owned. Getting Ford to diagnose anything is a joke. They will always try to gaslight you into thinking you're crazy or overdramatic, even for issues that are obvious flaws of the model that millions of people have had issues with. Expect at least 4 trips to the shop to have ANYTHING repaired. This was my first new car purchase and truly been the most expensive mistake of my life.

2016 Ford Focus SE purchased July 2018 from FORD dealership. 12,000 miles. Pre-certified, Drove it 17,000 miles in two years. July 2018 - 2020. Steering Assist Fault light comes on June 2020. Vehicle towed to original dealership. Catastrophic failure of steering system. $2,800 repair. Steering gear/rack & pinion Failure. Mileage was 29,000.