GulfStream Coach RV Reviews

RV Dealer tried to accommodate problems but Gulfstream kept denying claims saying it was abuse. NOT! It's suppose to house 7-8 people, only 2 traveling. It fell apart every time it was moved. When dealer finally gave up trying with Gulfstream I called direct to the warranty dept. The lady in charge told me "sometimes you get what you pay for". I was furious! I said $23K NEW isn't chump change, back your product. She said if you don't like it, sell it. I asked her if she'd like to buy this "beautiful Gulfstream Trailer...." She laughed & said wouldn't that be great & I told her, it would be great if they backed their product at all. Hung up! So upset. Tried to sell it and found after 1 year old, there were 3-4 of the same in my area and they were dumping them on the market for $13K-$14K, $10K loss in a year and it took them time to sell.

I tried to keep it but it has been a money pit. Several different service departments in my area would not even take it for repair; they had quit selling Gulfstream & would not deal with their service department because they were a pain, never backing anything, leaving dealers holding the bag. My dealer said no more, 3 other dealers wouldn't work on it through warranty & basically told me good luck. They would not recommend Gulfstream to ANYONE! That says a lot.

I have been trying to sell it 1 year into ownership. I could GIVE it away but nobody wants them. Use COVID as an excuse, Turn it on the customer & claim abuse when that's a lie. I would say No Matter WHAT the Salesman tells you.... GULFSTREAM makes them cheap, sings a great song but doesn't back anything and makes it a joke that $23K is "you get what you pay for!" Really? Wonderful customer service, NOT! Warranty Dept? In name only, they don't warrant any of it. THE WORST EXPERIENCE I'VE EVER HAD PURCHASING "ANYTHING" IN MY LIFE! RUN!!! Save your money or give it to the homeless. At least it will be FOR SOMETHING.

- The pedestal-style dinette table was properly anchored to the floor with six visible screws through the flange of each of the two pedestals, however, the factory put only one screw of each pedestal up into the tabletop leaving the table loose at best and potentially dangerous at worst.

- The shower stall leaked through the walls and into the living area because it wasn't caulked/sealed properly and/or using poor quality sealant.

- The shower drain pipe leaked, as in the pipe itself leaked. I've repaired much residential plumbing and I've never even seen this issue before: there were pinholes in the P-trap section of the drain pipe from the extremely poor segmented-molding process used to make it. It wasn't a PVC pipe, rather a very poor quality fragile plastic.

- The bathroom vanity mirror was factory-installed loosely, using a wood screw on either side of the mirror to hold it it long enough to get the camper out of the factory. It's very lucky someone hadn't closed the door hard enough to shatter the loose mirror and cut themselves.

- All three closets in the camper are both too short and too narrow to fit standard-sized hangers or garments, so the closets are useless and just waste highly valuable space.

- Large voids behind cabinets where there should be drawers, leaving unused space when storage space is already severely lacking due to very poor storage and cabinet design.

- There's a 'pantry' of sorts but there's only access to 1/2 side of it, the other side is equal amount of dead space covered by paneling that should have doors or shelves installed. More valuable space wasted.

- I have a 27 gallon water tank underneath a queen bed where a 50 gallon tank would fit, meaning there's another huge void of unused space where they didn't bother to put drawers or a proper-sized water tank. That leads to another perplexing design decision: a 27 gallon water tank for a large bunkhouse camper intended for use by a family of 4 or 5? That's inexcusable, in my opinion.

- There are only three drawers in the entire camper and where they should have put three more drawers, instead, they just put cabinet doors to access floor-level storage space so the storage down there is impossible to utilize without crawling on the floor to see in or to reach items. Additionally, the doors installed are approximately 2/3 the width of the available space, leaving large blind corners to the left and right of the tiny doors.

- Underneath the main working area of the kitchen counter top is a dead panel, where the main kitchen drawer should be. Instead, it's just more wasted space.

- I have a range but no oven and they put a cabinet door on this space instead of drawers, assuring the space is difficult to access and to use.

- The range is installed out-of-level, so it's actually lop-sided when the camper sits level.

- The slide was not adjusted properly for level so water drained into the unit instead of running down and away from it, causing water damage to the flooring of the slide.

- The kitchen counter is made of cheap laminated masonite (essentially a paper-like product) and there's no structure underneath to support it in the middle, so the kitchen counter sags in middle.

- The edges of the counters in both the kitchen and bathroom have a plastic edging that was not fitted properly at the factory, so it isn't adhered to any inside curve of the countertop leaving a big gap everywhere there's an inside curve.

Summary and opinions of my experience with this Gulf Stream camper:

- The cabinet and storage designs seem to be done with little or no consideration of the customer, let alone for the long-lasting impression it leaves the customer towards Gulf Stream Coach as a brand.

- The materials choices are abysmal - a masonite countertop? OSB walls and flooring? Cabinetry that is wrapped in a wood-grain printed ricepaper-like laminate that easily peels away? Fragile plastic piping that literally leaks through the walls of the pipe?

- The manufacturing quality is nothing short of embarrassing. As I go about fixing all of the issues described above and I come face-to-face with how the vehicle was put together, I can get no other impression than the manufacturing staff have complete derision for their job.

- There are stickers on the camper that suggest it was QA-verified, but I can only think QA does not mean Quality Assurance at a Gulf Stream. I mean that honestly, not pejoratively.

- I was shocked when experiencing all these issues to find that Gulf Stream Coach is a private company, suggesting to me that there should be pride and value in the brand by accountable owners. This Gulf Stream camper expresses to me that the company holds a very short-term view of their bottom line and is not building a brand they want customers to value and buy again. While there are likely people at the company that want to design and build a quality product, it doesn't appear to me that company culture is designed to support and nurture that prideful spirit. In the simplest of terms, my Gulf Stream camper is objectively garbage and my perception of Gulf Stream Coach (as a company) is such now that I will steer everyone I meet away from buying the brand. I want American companies to succeed, so that is a shame for me to say.

Original Review: My GulfStream RV is poorly built. The craftsmanship is laughable. I have two windows that didn’t have the seal around it. That’s just the tip of the iceberg. Buying this RV is one of the largest mistakes I have made. I think about the experience of buying RV every single day. It is not a happy thought to have.

According to the first tech the hot water heater was not turned on from inside where the tank is and then there is a outlet for the hot water heater to be plugged into but the tech couldn't find the plug now mind you this was the 2nd time he came out that also had to do with a water leak, he also checked my bathroom sink faucet because water was going all over the counter he stated it was because the manufacturer put the faucet back to far and my only solution is to replace it at my expense. So then a 2nd guy comes out finds the plug that the first guy couldn't find and plugs it in now why all of this wasn't done during the "PDI" no one knows, I did ask him about the faucet issue he looked at it and said absolutely not it was missing a piece and would send to me.

The 3rd guy comes out due to power tripped, when the 2nd guy was out did his thing "fixed" my issue left I showered did my hair (used hair dryer) I had on the bathroom light no issues (2nd guy Saturday the 14th) Sunday the 15th another leak from shower but coming from closet in the bathroom right beside the shower (all leaks are on video and pics) Tuesday the 17th I'm doing my hair again only one light on nothing different from Saturday the 14th and my power trips, I didn't have time to check but thinking it was a breaker I'll check it when I get home from work thinking easy fix...wrong! I check breakers they're good fuses are good , all of these leaks lead me to believe water got a hold of wiring so the main breaker tripped.

This is where the 3rd guy comes in tells me power tripped from pole he goes over everything from first leak to current situation gave me things to look for stated that if leak happens again to look under the shower make sure no water there if dry then it could be the splash guard on the shower door. 10/18/2023 surprise ...leak from shower coming from closet I forwarded the video to tech at travel camp I also contacted Gulfstream to no surprise from these reviews they DO NOT STAND BEHIND THEIR PRODUCT EMPLOYEES ARE RUDE AF.

I have spoken to the dealer to unwind and flat cancel deal to put me in another camper they are refusing stating nothing they can do which is BS they can they just don't want to plus I spoke to bank that financed my deal and stated that dealer can unwind and redo with another unit again the dealer doesn't want to plus they are being bought out by another dealer. WORD TO THE WISE STAY AWAY FROM GULFSTREAM PRODUCTS AND TRAVEL CAMP!

Lori called me back. She looked up VIN # and I told her the situation why it was in Vegas. She gave me Johnny Walker, they don't do warranty repair. She gave me Hal's RV. Hal's RV spoke with Lori, got auth. Lori said everything should be covered, no worries. I get a notification from Hal's RV, 3 months later, saying GulfStream won't pay for repairs because I'm the second owner. I called GulfStream. Lori's not there. Shannon is there. First she said repairs were done after the warranty date. I informed her process started prior to warranty expiration. She said I'm the second owner. I told her at the time of the repair, I was not. She said invoice said so. I got Hal's RV to correct the invoice.

GulfStream still refused because Lori left no notes. Then they accused Hal's RV being shady with over charging for the repairs. I told them I wouldn't know because I didn't auth the repair, GulfStream, Lori did. They recommended Hal's RV. They said denied due to no photos. I've sent photos. Pictures were dated prior to warranty expiration. Now they said they don't care because I'm the second owner, which I've told them I was not at the time of repair, again. They will do anything NOT to pay. Not very nice. Good luck. You'll need it. Don't buy.

I am a full day's drive from any dealership and qualified to do the repairs myself, which I do. I can't find any comparable trim anywhere including online. The absolute B/S that I get from the company customer rep is not acceptable under any circumstances, considering I will do the repairs for free except the parts. We have only used the motorhome once, which was ok. Overall, the Chevrolet Class C 3500 van with a 6.6 V8 is a 9, coach quality a 7-8, and the customer service is a 1. I went through the unit with my own post-delivery check after driving home, which did prevent some issues, as much of the interior is built for light-duty use.