Ford Focus Reviews

So I am a 2-time owner of a Ford Focus. First one being a 2007 that has been loyal to me and is still chugging along! I still own that vehicle. Decided to hand that off to my sister to enjoy and decided to upgrade to a 2014 Focus. Worst decision I've ever made to date. The 2014 Focuses all have recalls on the transmissions due to Ford taking the cheap route and inputting faulty transmissions in all the 2014 year models. The sour part is Ford is aware of the failure yet ONLY approves of the dealerships replacing parts of the faulty transmissions instead of doing right by the customers and replacing the entire thing! I haven't even had my vehicle for 2 years and within the first year the battery failed and transmission followed... they put a simple band-aid fix to the transmission that only remedied the situation for about 3 months until I had to return it AGAIN for the same issue. It failed on me that time TWICE in 48 hours!

We purchased a 2013 Ford Focus new for our college-aged son in 2012. It has had nothing but problems, which Ford excuses time and again. First, we have dealt with the jerky, hesitating transmission, which has had numerous recalls, but never corrected. Now, Ford has issued a recall, saying the car could stall and completely lose power, but that they aren’t able to fix it yet. Their “remedy” is to keep the fuel tank above a half tank and hopefully, you won’t get killed in it if you do that.

We purchased a 2016 Ford Focus because my son in law swore by Ford product. The first year we didn’t have any issues with the vehicle, got it serviced as need be, time line of service dates, etc. Last year the piece in the transmission had to be replaced, honestly didn’t think much of it as Ford seemed to bend over backwards to fix the issue, but less than a year later and it began doing the same thing. We took it back to the dealership (in a new city because we had moved) and not only did They lose our car for days they said they fixed the issue. Not two days later the car was doing the exact same thing so back to the shop we went where once again they lost our car.

I have always been a Ford customers, but when I bought my 2016 Ford Focus I have had nothing but problems with it. And now vehicle isn't operable and when I go to call Ford Roadside Assistance they want me to pay out of pocket for it to be towed to the dealership. And when I called the dealership they told me that I didn't need to pay out of pocket for the tow because I am still covered under warranty. So I had to call my own Insurance and they won't charge me out of pocket to be towed to the dealership. And I've only had the vehicle for 2 yrs, and I still have coverage for it to be towed but that's what I get for sticking with Ford. They care more about their greed selfish lives than caring for the consumer. So when I get that vehicle fixed I'm leaving Ford and I don't plan on ever getting another Ford. Oh and don't rely on the Roadside Assistance you'll just end up paying for it.

I'm more than unsatisfied with my 2015 Ford Focus. I bought the Focus new in 2015 and have had transmission problems from day 1. I took the vehicle to the dealer twice to have the transmission looked at but was told that nothing was wrong with it. I contacted Ford Motor Company and was told that my transmission warranty was extended past the 3 year 36,000 mile warranty but only if the vehicle will not shift from park to other gears. My transmission stalls and flutters when shifting gears and has since it was brand new 3 years ago. This is not an uncommon problem.

I purchased a 2012 focus with 35,000 miles on it. At about 41,000 miles the power steering would fail as I backed out of the driveway or while I was driving down the street. I could still steer the car, however the power steering warning would come on, and once I parked the car the power steering would return to normal, before randomly doing it again. I took it into the dealership to be told they couldn’t find anything wrong with it. It finally quit for good at 61,053 miles (1,053 miles over the warranty). I was told I was out of luck. Even though it had been seen for the issue. My transmission went out at 70,000 miles, and is going out again at 130,000 miles. Plain and simple, don’t purchase a Focus unless you want more in repair bills than you paid for the car itself.

Bought my Focus 2014 certified. Well I've had 80000 miles on it when my catalytic converter went out. Took to the dealership and was told it wasn't covered. Later found out it had been but they wouldn't pay for it because the 100000 warranty had expired but had extended warranty. I'm still waiting to get called for a recall on latch. Dont think they will even call me. The latest is the transmission shudders a lot. Every time I've taken it in I'm told it's normal. Normal my butt. And the power steering has went out 3 times but I'm told it's working fine. I believe this power steering is a major safety issue and Ford needs to Fix these vehicles before someone gets killed. I drive store to store daily and don't want to be the one that loses her life to get them to recall and fix it. Doesn't anybody at Ford know what truth is??? I think not.

Updated on 12/14/2018: Ford Motor Company is a joke. Just so we are all clear. We have been put through the ringer and nothing has been done for our 2014 Ford Focus. There is a class action lawsuit against them for an issue with the transmission/clutch. This problem is a $1500 repair. This has happened a total of 3 times now and we have hired a lemon law attorney and Ford refused any negotiation. We have tried contacting Ford ourself and they won’t work with us privately. We have now had to resort to small claims court.

2013 Ford Focus with transmission clutch problem. Ford extended the problem up to 100k miles. My vehicle had 101282 miles and Ford would not honor it. 1282 miles over and they would honor it knowing it was a major issue that they messed up on, I thought they could have good faith honor considering it was only 242 miles over. Screw Ford.

I have to rate the Ford Focus the bottom in quality of vehicles we've owned. The reason I say this is that we've bought two Focuses for our daughters, a 2012 and 2013 models, for them while they are and were in their college years. From the beginning we've had nothing but trouble, transmission wise, with both vehicles. It all pertains to the automatic transmissions and their problems of slipping from first to second gear. Up until today, 12 August, 2018, both vehicles have had their transmissions rebuilt twice each. Today, our 2013 Focus would not even go into gear and had to be towed to the Ford dealership. This is a total of five times that, between both vehicles, they have had to spend days in the shops having transmission work.

Bought the car in May 2013. Was driving to Florida Jan 24, 2015 (18,397 miles). Car lost power on I-95 to Florida, Ford came and towed the car to Burns Ford Mercury in Lancaster SC (603 286 4414). Car lost power on I-95 going south. Burns had to keep the car overnight and got it fixed the next afternoon. Repaired wiring Harness. Car seemed to work ok for a bit. Jan 3, 2017 car lost power and one would not put the car in gear. Had it towed to Champion. Ford kept the until Jan 31. 1st they replaced the clutch and then realized there was an issue with the transmission. Lost the transmission they ordered (?), had to order another. Replaced the transmission with a New transmission not a rebuilt (was told they usually use rebuilds for cars under warranty), A case was open with Annette at Ford (**) at the end Annette offered an extended warranty for a additional 3 years (36,00 miles).

My Ford Focus is very reliable and dependable. I like it very much. It is also very good on gas mileage. I love the fact that it has XM radio. It is better than traditional radio. I like the unique blue color of my car. I am pretty happy with it already but add more safety features.

I love this car and it is my second of this model. I like the interior space, hatchback, four door access, cupholders. The colors, the features, the reliability and safety of this car are my favorites. I have actually had several accidents in my first one of these, walked away unharmed, and was able to economically repair the car and keep driving it. But dashboard could use bigger type.

I've had nothing but good experiences with this car. It's perfect for a family like mine. I have drove it in winter and it handled better than my old truck did. So I had to test the brakes and they work perfectly. I know my kids are safe because I almost got in an accident and had to push the brakes real fast and my kids barely jerked out of their seats. I love that it has a back-up camera when I back up I can see everything behind me. Especially when I'm trying to park backing up it will beep if I'm out of the line and it has red and yellow arrows to show me where to go.

My experience with Ford Focus has been nothing but great and I always recommend Ford now. I haven't had an issue with it in the 3 years I've owned it. I love the car completely. I love the size and style of the exterior along with the features on the dash. It's just a flashy car, that's the right size, has lots of room for a small car, and runs very well. But not worrying about all the door latch recalls would be nice.

I love my Ford Focus. It's a great family car that's for sure. It has had all kinds of trips and it still going. It gets good highway mileage. However, I would like to be able to put different size tires on it. The Ford that I own only has low profile tires on it and that's the only size tire that can go on it. But other than that, I love the fact that it has 2 different places to anchor car seats. One is where the seat is and the other one is located where the back glass is. The anchors for the car seats is what made me want the Ford Focus over my other car. It was older and it didn't have the option for the anchors.

Wonderful experience. I love my car. The color of the car is a glittery charcoal and it is very pretty. The car is small, but also very fuel efficient. Great gas mileage, great turning radius, and comfortable. Great stereo system as well. I want to get a newer model in the near future. Although an improvement they could make to the car is to make the leg room in the backseat bigger. It is a four door car but the backseat is impractical for passengers.

Ford Focus was a very good car. It was a 2003, I bought it in 2004. It had 1 previous owner. It was my daily driven/work vehicle. It even took me to Arkansas and back (home to Florida) one time. I liked the air conditioning, cd player, power windows and locks, remote key entry (doors and trunk). It was in my price range. All my life my parents owned Fords, so it was a familiar brand to me. It was silver which is one of my favorite colors. But, I would have liked to have window tint, maybe a better sounding factory stereo. Also, it was a little bit slow on the pick up speed (acceleration)... Would like it to have been more like a 6 cylinder...

The 2001 Ford Focus was purchased used . From a friend. It was available and the price was right and the person who I bought it from allowed me to make small payments. It also was very well maintained by that person. It was just a filler need as I needed a second vehicle very badly. It is a very basic line car. And because it is an older model I find I'm spending a lot of money to repair and maintain that. It is hard to see it has very large blind spots. And I don't particularly like having a long wagon vehicle. I wish that they would do better with some of the mechanicals. Several of the window motors of gone out and silly things like that.

The car is great on gas. A little small but worth the price, the color is great. I get a lot of compliments on it, still has new car scent. Also gets me where I need to be. Just wish it was more spacious. Also, wish it had WiFi radio. Even so, I love my car and I'm lucky.

If I am recalling the correct Ford model (2014), then this batch of vehicles were all given a faulty part in need of replacement, which was an extra cost. The car was bought used, but still has, other than the faulty part, worked fine. It is comfortable although the headrests are quite large and difficult to see over, but the car is functional after having had the part replaced. I had had one of these vehicles in the past and liked its comfort and design. Already having owned a car like it before, I knew what I was looking for, but did not expect the faulty part. I would definitely, absolutely fix this car model's faulty part if I could, and I was would also definitely shrink the headrests, if only slightly, so they do not cause vision purposes for the driver, especially drivers with bad eyes.

The car is roomy, great on gas, low to ground, easy in and out of late, enough for kids dogs and groceries. Easy to maintain, child safety locks and window locks. The car was affordable and nice at the time. Large backseat, large trunk space, great for travel, great cause nobody would want to steal it, great open views outside car you have clear view for driving and horn works great. It's loud as hell. However, it's ugly. The seat belts don't always latch, radio goes in and out, seats are bucket style which I hate, the color interior sucks, the car had rust already, hard to keep hood up, don't have stay up hood and the window motor goes out all the time.

The 2012 Ford Focus was terrible, I had so much trouble starting it most days. I would fix the clutch problem and then add seat warmers. But it rides very smooth. I can see how many miles I can drive and I am alerted if I have a low tire.

Overall it has been somewhat of a hassle with the car itself but as far as the model goes I love it. It's nice and roomy, give you tons of space. Also make the shape of the car look nice! I actually had a 2005 Ford Focus before this 2016 Ford Focus so that's why I went with it! I like that it has Spotify and a back up camera! Also I enjoy how fast the heater and cooler turn on and work right away, makes me feel good about choosing this car. Also I love how it comes with two different levers to put your seat backwards or push it forwards, it's handy to deal with. However, I would add heated seat warmers because it doesn't have any! Also, I would make the window tint a bit more darker than how they come. If you naturally Tint windows at least do the favor of making it noticeable.

It's cheap on gas but also very stylish looking. It's sporty features also had played a big part and the color it came in which is dark blue. It also was a good price which was a huge impact on the decision. I also like the radio system that it came with. I like the lights on the inside but I don't like some of the cheap looking features that it came with. Such as no automatic seats and cheap looking locks and window buttons.

I purchased a used 2013 Ford Focus sedan, with 28,000 miles on it and loaded with all the "bells and whistles." I especially love the satellite radio, and it's a very roomy car. I did a lot of research on this particular car. Unfortunately, there have been a few recalls on this car, which was very frustrating, but then I guess no vehicle is exempt from some type of recall! I would have much better acceleration on this particular Focus.

I have had to repair this vehicle many times. I've had to make sure that I stay on top of things because if not it makes bigger problems. But it does save gas. It is good for long distance drives. Overall has been a good car once everything is fixed. I also like this over others because of the gas mileage. I like how it has cruise control, seat warmers, alerts with what is wrong with the car or what needs to be done soon. However, I don't like how it's so hard to get the lights to go off after the car is fixed. Once one sensor goes off a lot of other ones can go off too and it could be harder to find the problem with the car.

My overall experience is very positive. There have been no major mechanical issues and no recalls on this model. I do wish I had bought a four door rather than a two door for more space, though. My car is a five speed and I prefer driving a manual transmission because I feel like I have more control over the vehicle, especially in bad weather. I like the dashboard and the interior lights as well. However, the window crank is very difficult to turn where it is located. I actually find it almost impossible to turn the crank while driving because it takes too much time. The cup holders are in a bad place, making it very difficult for both passengers to access drinks while the driver is shifting, too.

I purchased this car online after my primary vehicle was totaled in an accident. It wasn't my first choice although over the years it has proved itself to be a very dependable car. The gas mileage could be better but overall a very inexpensive car to maintain. However, I have had to replace and have the generator worked on two times once under warranty and another time after the warranty had expired. The interior of the car is cramped in places as well. It is more of a one or two passenger car for comfort. Not something you would want to take for long trips with more than two people.

The price of gas was going up to 4.00 a gallon and this vehicle is very good on gas. But I wasn't really impressed with my vehicle. There have been too many recalls for 1 car. Was having to take personal time for these. The motor for my front window burned out and I haven't replaced it. There wasn't a lot of options to choose from. I was used to driving Dodges and wanted something different. Also, the vehicle is too low to get in and out of. I had a hard time driving this vehicle in the snow. Maybe the vehicle was too light. The price was right but wouldn't buy again.

I can travel high speeds in comfort. It drives smoothly. I noticed when I test drove. I was considering other SUVs but I liked the smaller car. It has heated seats and the speakers are nice. It heats up very quickly in the winter. I also get up to 37 miles per gallon when driving on the highway. It's cheap to fill up the tank since it's so fuel efficient. Also, I love the leather interior. It drives very nicely and has amazing feature such as Bluetooth connection, sync. But some of the information on the screen is difficult to click through. There are different color lights in the interior. I also wish the back seats had heated seats. And the back seat is a little bit cramped. I wish my chair could be raised a bit higher.

Ford has known about their "Electric Power Assist" problems for many years and have had several of their models recalled. However, they REFUSE to do anything about the Ford Focus which have many complaints about the same problem (Steering Problems). WHY? I am wondering if those of us who own a Ford Focus should get a class action lawsuit against Ford Motor Company for deliberately putting people's lives at risk with a KNOWN PRODUCT DEFECT and refusing to do anything about it. Complaints have been going on for YEARS about this issue with this model car, and NOTHING has been done to correct it. Again, WHY?

I bought a used Ford Focus and I liked the color of the car which is a unique green. I liked the mileage that it had. I was told it was a safe car with good brakes and I thought it would be a safe car for me and my family. But it doesn't get good gas mileage. I am not satisfied with the car and it was a bad purchase. It has tinted windows which I am not used to. The car could be improved to make it get better gas mileage and add a moonroof. I don't like that it doesn't have a better stereo and that it doesn't have the backup camera. However you get that you pay for.

It's a great vehicle to drive on. I love the hybrid and their type. I love their brand and they have great brands from other dealership. They sell used and new cars from automotive. They also have good storage. But I didn't like the price because they cost a lot.

We have had problems with the Ford Focus Hatchback from day one. We like that it's automatic, silver in color and has sun roof and leather seats but between recalls and mistakes by the dealership it was in the shop more than it was driven. The recalls have to be repeatedly fixed; clutches and transmission problems. We researched and spoke to dealership. They wouldn't take car back. We had to research information on lawsuits. Basically we are stuck with it. Can't believe Ford got away with releasing this car. Wish we had done more research before purchasing. We are really unhappy and will not buy Ford again.

It is safe and reliable for my needs. Economical, fuel efficient, compact and easy to drive. And to handle in rain and snow make it a safe vehicle. I wish the engine was a little bigger and had more power and the care accelerated faster and quicker. Better image and feel of car maybe would be better and a larger trunk and cargo space. Other than that, I like the sleek look and comfortable seats. Airbags and multiple safety features included, dependable tires and strong braking system.

Car has good handling ability and turn radius. I am glad that after 8 years, engine and transmission are still original although transmission slips occasionally. For size, interior is fairly roomy and trunk has good capacity. But this car is a piece of junk cosmetically. Cheap plastic pieces fall or break with normal use. The Air conditioning unit always worked poorly. Now, it works almost not at all even though I replaced all components twice. Cost me a ton of money trying to get it to work but does not come out cold in hot Texas summers, though it is fully charged. Mirrors, Bumpers, Interior plastic pieces have all been replaced and repaired multiple times. Gas mileage is decent although it is declining after 8 years.

I looked at a lot of cars before deciding on a Ford Focus but my boyfriend and I ultimately decided it would be the best car for him and I (we share it) for multiple reasons. This is my first car. It has been very helpful to me and I am definitely loving it! It has the space I need and gets me where I need to go. It's great for gas too. There are few improvements I feel needed to be made though. My grandfather has always throughout his whole life believed that Fords were the top brand of cars and I have great trust in his judgement. This car has not let me down and I do not expect it to.

I drove a Ford Focus Hatchback when I had to rent a car. Despite not being a Ford fan, I liked the way it drove. So when I FINALLY found a Certified Used car in my price range, I was happy to see it was a Ford Focus SEDAN and I fell in love. I really love how it drives. I like the look of a mid size sedan. As silly as it sounds, one of my favorite features is the automatic lights! It is nice to have them turn on immediately when needed. I also really like having some controls on the steering wheel. I am always listening to music and when my kids start talking, it is easy to just move a finger for volume control without letting go of the wheel!

DO NOT BUY FORD!!!

I bought my Ford Focus almost 12 years ago. It is still running well with a minimum of maintenance required. My next car and likely last car will probably be a Focus.

I have had the dual clutch fixed twice, today the car was hauled into the dealership because it quit in the middle of a very busy street. No acceleration, no power steering and commands flashing on the screen. I love the car but I was really scared last night when the car would on go 2 mph and no power steering. I'm 71 and it was all I could do to get my car around the corner. I will not buy another Ford. Why aren't these cars corrected since they have so many problems? I hope the car doesn't continue to have problems.

I still have the Ford Focus Hatchback but when I purchased it in 2003, at 25,000 miles and 2 opinions, the transmission had to be replaced. Cost $1,580.00. Ford Home Office would not pay for the repair or replace the car. I only drove to work and back home every day which was less than 30 miles a day. Car has automatic transmission. I will not purchase another Ford ever again. Should have stayed with Honda! I resided in San Antonio TX and purchased the car in San Antonio, TX. Had the car transported to KY where I now reside.

The main problem with the car is the select shift transmission. It had to have one of the clutches replaced after only 56,000 miles. It has ruined the trade and resale value of the car. My Ford Focus is a 2012. The new ones sell for less than mine because of the transmission issue. I have had 7 new Ford cars from 1985 to 2012. This is my last one.

This 2015 Ford Focus has a transmission that slips, hesitates, jerks and no pull on a hill. I took it back to Allietta Ford and they said nothing was wrong with my car. I drive it and I know there is something wrong.

Fantastic Ford motor company. Gas mpg great, looks outstanding and beautiful paint jobs. Rides great and really works great on the road... recommend Ford Focus 2014 highly.

You can't beat Ford Focus for the price. It get over 35 miles to the gallon city and highway. I've put 138000 miles on mine and the only thing I've had to do is change the oil and I'm on the 2 set on tires.

I am totally unhappy with my 2014 Ford Focus Hatchback, cute enough car, mechanically a nightmare. I purchased my Ford in March 2016 @ 42,000 miles. About a week after I purchased the car, I noticed it was running a little rough, I mentioned this to the dealership when they called to see if I was happy with my purchase. That’s when I learned they had clutches even though automatic, he said “they do run a little rough, but the car will adapt to your driving and this will smooth out”… I will mention I know nothing about cars! After a couple of months the problem got worse, I called and made an appointment, they replaced the clutch at no charge. Problem solved, right… Wrong!

In August 2016 I brought my first car on my own which is a 2014 Ford Focus Hatchback. A few weeks into having the car it kept jerking. I took it back to get check and they said there's nothing wrong with the car. I have put a lot of money into this car already. This week I was on the highway and came to a stop, I pushed on the gas and my car would not go. I had to keep pushing on the gas to make it go. Two mins after that my transmission light appeared. As I'm calling my dad to let him know what's going on I get a message on my screen saying that my transmission is overheating. I had to pull over and get my car towed back to the dealership so they can look at it.

We bought a Ford Focus Trend 2013 about 8 months ago from a government car auction in Sydney NSW Australia. The day we got the car when we put the gear on drive it was given you few shaking jump. The people at the auction said it's ok, it's nothing wrong, just the nature of all Ford Focus. Couple of months later all the power windows stop working. When we took it to the Ford Mechanics they said, "Oh it the motor has gone and it's not under warranty so pay us ($700)." When we got the car back after paying ($700) then we had a letter from Ford that fuel tanks are faulty so take the car to Ford dealer. We took the car. They claimed that they fixed the fault and when we took the car back and took the car to put fuel the fuel gauge wasn't working and it's not filling up more than 10 dollars petrol.

Bought a 2013 Ford Focus Titanium 2 years ago and a month later it would not start, had it towed, Ford said they'd never heard of this before...they got it going. It started when it felt like it, we were left stranded numerous times, had it towed. Manager was abrupt and condescending. Car was in their garage and when it decided to start Ford would call, "Come and get it." It started shuddering so back in it goes, beforehand I called the main office where a helpful guy told me to tell Ford to replace the TCM and it's covered, no cost to me. Manager wanted to argue and said it wasn't covered and he had never ever heard of this problem before, lies...I wasn't going to leave until he agreed to replace the TCM, finally he did. I was ready to pitch a tent and not move. (He didn't think that was funny.)

I have had countless recalls for this 2013 Ford Focus. Currently, my trunk randomly opens. Pretty scary when you're driving 70 miles on the interstate. I recently took the car in to the dealership for them to fix the latest recall and look at my trunk. They said since it didn't open while at the garage. They had no way of diagnosing it. Basically refused to do anything with it.

Had trouble with transmission. Customer service after deal was closed. Left lot to be desired. No mention of problems were mentioned before purchase which is wrong since I need DEPENDABLE transportation. After MANY trips, they did fix it temporarily but who can afford to purchase another car so soon after buying one!

On 9/15/2015 I bought a use 2014 Ford Focus with 40,300 miles, I felt that I was getting a good car with low miles, but was I in the surprise of my life. I has the car about 5 months and the transmission starting giving me problems. I carry the car back to the dealer, he said the clutch was bad, so they remove it, clean it and put it back in, in other word, put a band-aid on the wound and send it on the way. I had to demand a rental car while they has the car in the shop. What make it so bad some of the customer service people was very hateful to me. Now the warranty is out. They tell me that it will cost $2325 to fix the car. I have call the customer service of Ford and they said that there was nothing they could do to help me, to keep working with the local dealer and let them help me.

I bought the 2013 Ford Focus SE brand new, drove it for a few months, loved it at first then less than 10,000 miles later I started having transmission problems. I took it in and was told they would have to reprogram the computer due to me not using the Auto shift mode. Next thing you know I'm broke down out of state had to have it towed to a dealer that cost me 130.00. They told me it was the transmission shutter would have to order it they kept my car for at least a week.

I bought a 2014 Ford Focus last year. I pay 359 month for this car. Just before 100k I had issues with tranny. It stop on the expressway. I it towed to Ford. They had it for 3 day and replace the module to the transmission. Not even 4 months later I'm having issue again. Took it back to Ford. They said it's the clutch... I have a extended warrant but unfortunately the kind of trans in this car the warranty don't cover... Now they want me to pay $2500 out my pocket to fix the issue when I see by reading all the reviews that this is a Ford issue that they refuse to admit to. Now I'm stuck with this car and I refuse to get it fixed seeing that the issue is going to continue. This is very depressing and it seems as if no one wants to help... What am I to do now. This is my only means of transportation. I've missed work and other important events because of FORD.

I had purchased a 2016 Ford Focus and never knew that it has a huge transmission issue caused by the (TCM). Honestly, all I know is that, if a car has a problem, it shouldn’t be running. But in my case, I was looking for an affordable and reliable car, so I got my eye on that Focus and everyone at the dealership was looking at each other as if I was the dumbest person on earth. So now that I ended up taking the car for the same problem, over 8 times, in a period of 18 months, the great news has to come from the service guy at Ford and that is, my car will always have the same issue cause Ford can’t find a solution for it, and even if they change the transmission, it will fail again and again and again! How nice is that! They forgot that there is something called the Lemon law.

I bought a Focus and an Edge from Peoria Ford in Arizona. Both have been problematic but the Focus has been nothing but trouble from the start. It started with shuddering accelerating from a stop and later it would miss shifts at higher rpm. When I took it to the dealer they said they would look at it. Then I was sent to the car rental next door.

This was my very first car that I bought on my own. I felt I was doing an important service by purchasing American made since prior vehicles were not. I decided on the 2012 Focus, purchased in May 2011. Almost from the beginning I had complaints about how the car shuttered. The dealership blew it off and said that's how the transmission works, it learns how I drive, and that's why I get great gas mileage. They didn't acknowledge any type of problem. I then returned again with another complaint because going slowly uphill the car was literally jumping! Again, they gave me the same story and made me drive the vehicle with a service member. It was this employee that secretly told me they knew of a problem and to watch out for a bulletin. Finally! Someone is listening.

Ford Focus Powershift Transmission - Have Had 3 clutches replaced, Then my car got stuck in gear 1. Ford replaced the Transmission Control Module. At 55 k miles 200 miles from my home I had a violent shutter and Lost the use of Gear 6. I had to drive 200 miles with my car revving at 3500 rpms just to go 70 MPH. Now the car is back at Ford for 3 days now and they still want to Fix this Transmission? There has to be internal damage with all the crunching I heard. JUST REPLACE THE TRANNY ALREADY.

I bought this car (2015 Ford Focus SE) new and at 15k miles the churches went out of the automatic transmission. They were replaced and since then I've had the transmission flashed, to no avail. I've just been living with it, until a week ago my car shifted into neutral while driving home on the interstate and wouldn't go back into gear for about 10 minutes. It still shudders and the transmission and computer can't decide what gear it needs. The dealership says this is normal. I no longer feel safe driving this car and it only has about 46000 miles on it. It seems it'll never be fixed. I'm hoping they'll pay it off and let me read for something that doesn't have this transmission. I like this car, but feel it would have been trouble free if I'd have bought the manual transmission.

I bought a 2010 Ford Focus from a dealership. After the 1st year of car ownership the AC stopped working and the mechanic could not figure out what happened and basically told me that I would be throwing my money on something that will not be rectified. I had to do a transmission flush as the car burned through transmission fluid very quickly. The fluid went from Pink colour to Brown colour very quickly and was told by the mechanic that this is a known fault with Ford vehicles (cars, SUVs, trucks). I have had to changes my brakes several times so far as the brakes get worn down quickly. I have had to change the battery a few times as well. The car (with snow tires) does not handle well in the snow and gets stuck very easily. I do not know if I just bought a lemon or if this year and model are just substandard.. I would recommend that people stay away from the 2010 Ford Focus at all costs...

Bought a new Titanium 2014 Ford Focus. From the get-go the transmission had problems. At least 6 times at slow speeds, the transmission would kick out of gear into neutral. Not good when you're setting in traffic. The transmission would shudder, vibrate and slip in town traffic. Once you're on the road it ran OK. Except every now and then it would downshift for no reason. I wrote Ford Motor Co. about this problem and they replied that they were unaware of a transmission problem. This car has had the transmission reprograms at least 4 times and a 5th next week. The clutch has been replaced. And yet still have the problem. With the rebates they are giving right now, I thought I might trade it in on a new 2017 Focus. But after review, they are still having the transmission problems. Other than the transmission problem, the rest of the car has been performing great.

I purchased the Focus in October 2014... I felt it had issues shifting... Then I read up on this. Ford new 2 years ago it had this problem. Lithia Ford in 2015 offered me to trade it in for another vehicle so I choose a 2013 Escape and they rolled in 4k that was still owed on the Focus. So the Escape was 22k plus adding the 4k made the deal 26k. Without taxes. Well a month later the transmission went out on the Ford Escape. So it went to their shop. And I had paid for extended vehicle plan. They failed to inform me that these both vehicles have the same issue.

I don't know how Ford can get away with selling these dangerous cars. It's not only a pain to deal with it, it's DANGEROUS. My 2013 Ford Focus broke down on the highway today with my kids in the car. Many flashes done on it, new clutch, new tcm, and now it's being towed back to the dealership. To top it off we are upside down so we are stuck with this hunk of junk car. I know our fault for being upside down, wouldn't mind it so much if I had a reliable car! My husband doesn't serve his country to be lied to, manipulated by the dealership and Ford motor company.

I purchased a new 2013 Ford Focus for my granddaughter to get to and from college and work; I thought I was getting affordable, economical and dependable transportation for her. WRONG! She complained about rough ride, loud noises like something hitting the car, transmission fluid was overheating per one Ford Service Tech and she took the junk to three different dealerships throughout the greater Seattle area who all finally told her not to bring it back. She decided to not risk her life and the well being of either herself or her expected baby any longer and gave the junk back to me.

Over the past 30 years my husband and I have purchased 2 F-150 trucks, a Bronco II XLT, a van, 6 Mustangs and 2 Focus hatchbacks. Obviously we are Ford people. I saw the Focus hatch at a car convention as a concept car, got on a waiting list to be able to order one. Finally in May 2011 I received my Focus SEL-loaded. LOVED IT! After having the car for about 15,000 miles, it starts to shutter, downshift, lunge forward, not accelerate when you press the gas. I took it to the dealer and they replaced the sensor. Another 13,000 miles, replaced the transmission AND sensor. Another year goes by and of course my warranty ran out, but they replaced the sensors again. Now I realize that no extended warranty is going to cost me-lots. I paid CASH $26,682.00 plus tax.

I bought/leased this car in May 2011 so it was probably one of the first off the line. It has always hesitated and shuddered and I never dared to make a lefthand turn with fast oncoming traffic in case it didn't have the Getupandgo. I've been to the dealer numerous times and they "updated the software" but nothing changed about the driving experience as far as I could tell. Today (August 2017), while I was driving (fortunately in the neighborhood), the transmission slipped out of gear. It then wouldn't let me reverse. I turned off the car and back on. It did let me reverse but when I put it into drive, the car only let's me move through first gear and then it revs in second gear not letting me get above 5 miles per hour.

Horn... broken, backup camera... broken, air-conditioning... broken, some kind of wirings that made car shut off in middle of driving down n highway at 70mph... broken, ahhh wait for it. Clutch... Broken and transmission puked all over the road 7000 of the 14000. Still owe 12,000. Called Ford corporate got a case number. Case is denied on my own. Will never buy Ford POS again. Used to be a Ford fan. This was 4th Ford vehicle I have owned so know how it's supposed to go. They won't even help the loyal. Sad really. Oh wait almost forgot gas gauge broken not repaired. But from what I have read on other reviews I can expect my gas tank to collapse soon.

Where to start??? We recently went on vacation to a water park resort and upon leaving at closing for the 2nd day our Focus would not start. No click no nothing. All lights work and everything else just wouldn't start. So we had to get a tow and call a cab to get back to our hotel. We were 2 hours from home but had already planned on staying that night. The next day we call garage where towed to and they were very exceptional on putting car right and to try and get us home for work the next day. They called back that it was the TCM unit that was bad but that because it was a recall item the extended warranty that was purchased would not cover and that we had to get it towed to a Ford dealership to fix. We booked another night at hotel and called our bosses to ask for another day vacation. Also rented a vehicle... no choice now.

Bought a new Ford Focus 2013 with cash and have had nothing but problems since day 1. The transmission is horrible, shudders and feels like it is going to stall. Brought the car in with less than 500 miles and was told that is was "normal" and that is why it gets such good mileage. That I need to adjust my driving. Did not make much sense but I was willing to give it a try. Then the radio started to POP and make horrible noises even when off. Now the transmission just cuts out with the RPM going up but no power.

Took a 2014 Ford Focus back to dealer for excessive shuddering. This was after having the TCM (Transmission Control Module) reprogrammed in the past. It failed the clutch test (no surprise, the thing didn't shift.) Got it back four days later and it drives like a new car. We had the extended warranty so all covered. No fighting with Ford, etc. Seriously, at this time anyway, no hint of a shudder... at all. It's only been a month so we'll see how it holds out. Just wanted to let people know it may be fixable.

Had a power steering assist failure causing the steering to lock up and make it very difficult to steer. This is a known problem across many different models, yet Ford has not issued a recall for Focus models. Searching the internet shows that many Focus owners have this problem. Ford should do the right thing and issue a recall.

We bought a certified used 2014 Ford Focus SE 2.0L 4C with less than 50,000 miles on it (around 47,000 miles). Right away we noticed it stuttered, jerked and hesitated. We called the dealership, whose agent told us he knew exactly what it was, that his wife had the same issue, and that the Ford Dealership would be contacted to get the issue taken care of immediately. Three months later, Ford, being completely aware of the issue, stating they have been doing at least three of these per day, just at that Dealership, for the last year. They even already had a code for it, yet no official recall or disclosure was put out to the public at that time.

About a year after I leased my 2014 Ford Focus the transmission started to slip. The dealership kept the car for 3 weeks and told me everything was replaced and fixed. 2 months before my lease was up the transmission was again going out and I was afraid to drive it. I called Sonora Ford and told them about the problem and that since there was only one month left on the lease I wanted to turn the car in early. The dealership accepted the car back and told me everything was fine. Now Ford Credit says I still owe the last month's payment, and they are now also trying to collect for a scratch on the bumper. Everyone I have talked to at Ford and Ford Credit has been very unpleasant, offering no help. There is a law suit against the company for the transmission problem and I will be joining it.

So Ford Motor Company builds 1.5 million defective transmissions and puts them in cars. When it is found that they are defective and CANNOT BE FIXED, they direct you to a law firm to become part of a class-action lawsuit. Stand behind their product? No. Go straight to a law firm. Give the customer a plausible route to resolution... LIKE buy back vehicle and give reasonable deal on new Ford product... NO! GO GET IN LINE FOR A LAWSUIT!

I too have been having issues with my 2014 Ford Focus. The first time they replaced the TCM and I was given a rental car. It is again in the shop, this time they are going to drop the transmission and repair the clutches, again they gave me a rental car. My local dealership has been very good at getting me in and they are as frustrated as me about the issues. Hopefully this will be the last time, but I have learned from the first experience that as soon as I feel something wrong, take it in IMMEDIATELY!

I am original owner of my 2012 Ford Focus SLE. In 2014 I was unable to pass emissions due to both O2 sensors going bad. This should have been a major warning sign but I ignored it. My car started to have transmission problems sputtering on the hwy and unable to shift gears properly (didn't know this car actually has a stick shift tranny). Once that problem was taking care of, it began having electrical problems. Lights flickering off and on like there’s a shortage in the wiring. Ford mechanics can't find anything wrong and it cost $117 dollars for them to look. My car has completely shut off twice, once while driving on the hwy heading to work and once at a red light picking my children up from school, both times resulting in the car having to be towed away. Luckily both times this happened no one was injured, but my car dying on me on the interstate while in motion is very unsettling.

We have a 2005 Ford Focus Wagon and the overall experience with this vehicle has been very good. But, several years ago I noticed that the paint was starting to fail and peeling off the vehicle. I took this to Ford and the dealer took pictures and sent to Ford for evaluation. Ford's response was the paint was indeed failing but it wasn't their fault and they would not rectify the condition of the paint. I have talked to others and they're experiencing the same paint failure.

I bought a 2013 Ford Focus in 2014 with 16k miles. The car started showing the issue a year after with around 30k miles. It got worse around 40k miles where I got two tickets in a week after the car won't decelerate in 25mph zones. It takes weeks to get an appointment with a dealer and they fail to take responsibility. I had clutch replaced and it went away for a few months until it gave up suddenly while I was driving and the car won't accelerate and "service transmission warning came on". Freaked out and closely avoided being rear ended for suddenly dropping speed. Took it to the dealer and was told they may have to keep the car for more than a week, Ford will only cover rental for a day or two when the car is actually being worked on. I cannot drive the car, and dealer can't get to it for over a week.

After trading in my old car because of transmission problems, the last thing I wanted in a new car was for the transmission to act up. I ended up getting a 2014 Ford Focus Titanium because it was a great deal and seemed perfect at first glance, but I was soon horribly mistaken. From the start it has had endless problems. I bought the car not knowing that it had a terrible sunroof leak, I figured it out after a severe thunderstorm to see my passenger front and back seats saturated in rain water. My car smelled like mildew for weeks until Ford decided to fix it, taking a full week to fix, leaving me without a car. Shortly after my rear bumper spoiler fell off during a rainstorm, it FELL OFF. And was missing a reflector and a small other piece which Ford told me would cost 600 dollars for... a reflector.

I bought this brand new in 2013, the car was a comfy ride, and the transmission seemed OK when I test drove it. The next couple days I discovered some serious jerkiness while driving it and brought it back to which they said they reset the "TCM" and update some other such things. I was back to have them do this again in about another week as it didn't seem to fix anything, and they said the car has to learn how you drive before the "jerkiness" goes away (load of BS)

I got my 2013 Ford Focus a little over two years ago. I got it in Topeka, Ks and I was happy at the time. Shortly after that my windshield cracked and my car started slipping with the transmission so I took it back to the car dealership and they told me that all the Ford's Focus are made that way so I drove it like that the whole time. I was just clueless because I said it drive like a go-cart. So the next thing that went out on the piece of junk was the radio. I was hearing popping noise that sound like live wires hitting hot electricity. It would just pop and I would jump out of my skin every time it done that, this loud whistle sound coming from the radio. I was thinking the car was going to blow up. I kinda wish it did with me not in it but over time it blew out.

I purchased my Ford Focus 2015 brand new with 10 miles on it. I have had the vehicle for just over a year and a half. The vehicle has been in the shop for transmission and clutch issues over a dozen times. I have been in contact with the Ford Corporate offices and there has been no help. I want nothing to do with Ford. I have been taken advantage of by the dealerships. At Greenway Ford in Orlando, one of the service associates literally said to me all they are going to do is look at it for a few hours and give it back. I have spoken to a different dealership. They said nothing can be done. I am currently sitting on the side of a road because something fell through the bottom of my car and is scraping on the road. I will put his car through litigation if necessary. I want every penny back I spent on this car and I want nothing to do with Ford. I have been having issues with this car from the beginning and no one seems to know what they are doing.

2014 Ford focus shudders, loses power. I bought this car Sept 2015 from Enterprise car dealership. I did have it checked out and even checked for a recall...(Carfax). I found none before I bought it! I started feeling a shuddering as I went from starts to speeding up. I did find out that the car did have a recall for this very thing. I even took the car into a dealership in my area and was told that as it did not show up on code they were not obligated to fix it! I had even called Ford Co. and was assured that it should be taken care of by them.

2013 Ford Focus Titanium - After reading the reviews I should not be surprised by my transmission failure at 65000 miles. Bowen-Scarff Ford in Kent, WA wants over $800.00 just to "find out" what is wrong. They say that the recalled parts that operate the transmission that they had to replace YESTERDAY are not to blame for the transmission failure and they have "never seen" one of these transmissions fail. Really?? They also "don't know" if it can be just replaced or not. Took me but a moment to find out about these!

I bought my 2013 Ford Focus used at CarMax. Within days the transmission started slipping and jerking. Found out there was a recall on the clutches. Ford replaced a seal the first time and clutches the second time. Then with 61300 miles on it 1300 over warranty my flexplate breaks. Ford Motor company/Jones West Ford in Reno won't pay the $1159 to fix it. I believe that the slipping clutch plates caused the stress on the flexplate causing it to break.

After my wife and I both owning Fords for 20+ years, this will be our last one. We only have 55k miles on it and it has been in the shop for transmission work 5 different occasions already. It shutters, it slips and it completely goes out. Every time we bring it to our local Ford dealer that we purchased it to for warranty work it comes home with new problems that they say much have been there before we brought it in. Typically keep a car for 100+k miles, doubt this one ever will make it that far.

I am a very pissed off owner of a 2014 Ford Focus. This car has been a problem from the very beginning. You would think I bought a used lemon rather than a brand new car. This turd has been in the shop repeatedly for issues that every Ford Focus owner has been experiencing. The transmission is repeatedly going out. The electronics are going out. My computer screen on the dashboard has gone out. The overhead light won't turn on properly or when it does come on it don't want to go out. Also the passenger side door handle had to be replaced. I have three more years of paying on this car and I am so mad. My family has always owned Ford's. We buy American but we will never buy another Ford. My niece bought the same exact car at the same time I purchased mine and her Ford is just as bad as mine. Ford I want a refund or a new car at no extra cost.

I purchased a 2012 Ford Focus with an automatic transmission in 2013 with around 12,000 miles on it. Shortly after purchasing this vehicle I noticed a hesitation while trying to accelerate and a shuddering from my transmission. I called a Ford dealer and was told that this is just how the car is and it was normal. After a few more months I noticed noises when the car was shifting and I again called a Ford dealer to see about having it looked at. Again, I was told that this was normal for the type of transmission in the Ford Focus (some combination transmission type with an electronic component was how it was explained). After the transmission getting louder and stuttering I finally was able to get Ford to look at it and was told they had to reset some computer system. It improved for awhile then started the same loud, shuddering shifting issues. It always seemed to be the worst in the lower gears... trying to get up over 25-35 mph.

I've had hours of repairs since the very beginning. 2 different clutches 3 if you count the one that came on it. Numerous re programmings. Countless hours waiting. Loaner cars. Taken days of work. And after all the hell we've been through our dealership said if the clutch goes out again. I'll be paying $1200. Because Ford will not recall the clutches and even with all the problems at 100k I'm screwed. Paid 23k a year and a CPL months ago for a brand-new car and nothing but problems. They don't care and I'm a Ford guy. This 15 Focus has caused problems at work and 2-hour round trips pure hell for a new car. I've been to my dealership 5 or 6 times all transmission problems. I owned a Fusion didn't have 1 problem until 279k. These 15 Focus are junk. I wouldn't put this on my worst enemy. Beware.

Ford Focus SE 2013 Shudder Problems - I bought my Ford Focus this spring. Was so proud to have owned the newest car for me ever! I had it for a week and noticed when I would run around a little bit in it to get the engine warmed up it would shudder when I would take off from a stop. I did it several times then I called the company where I purchased it from. In Wichita, Kansas a Toyota Eddy's off of their used lot. It only had 52,000 miles drove. Great on the test drive. Got a loan from my bank. Was so proud.

Since posting my review on the Ford Focus transmission problems, Ford Motor Co. in conjunction with dealership has stepped in to find a equitable solution. I contacted the Ford Motor Co. and the Ford dealership where initially vehicle was purchased. Both the dealership and Ford Motor Co. customer service manager worked together to repair my daughter's Ford Focus transmission. Ford assume a portion of the repair cost and my part was $750. Vehicle so far running fine.

Purchased my 2013 Ford Focus Titanium in February of 2013. I was excited to continue my history of owning a Ford. Problems started immediately with the transmission. I chalked it up to just being a different car and new feelings. Then the recall information came out. I had the computer work done and things were okay for the most part until now. At about 50,000 miles the transmission is the worst it has been and after taking it to the dealership I was told that NOTHING is wrong and that I will have to just deal with it. I can't even enjoy a car ride without frustration, disappointment, and worrying about my safety. They will not help. What I do need to do to get this fixed? How are they not held responsible? I still owe on the vehicle and it's like a slap in the face. I will never buy a Ford again... they don't take care of their customer and that is such a shame.

I purchased my 2013 Ford Focus Titanium in 2014. It had less than 10,000 miles on it, fully loaded. Best car ever, so I thought. I have had nothing but trouble out of this car, from the transmission, sputtering, stalling, to computer malfunctions, each time I take it in they name a different issue. This time it's the fuel injector and the sensor Ford claims that it's not cover under my warranty. So I had to pay $125.00 for the diagnostics and now I need to come up with over $1,500 for repairs plus storage fees because the piece of junk is occupying a parking space at Ford Mall of Georgia. I grow up thinking that Ford was a great American car company. I'm so sad I was wrong. Something should be done. This car is not only a headache it's also dangerous. I will never buy a Ford again! (I only gave 1 star because it a required field to submit a review, I give this car and this company ZERO stars.)

2015 Ford Focus and the automatic clutch has went out on this car twice now. It's the worst car ever and thing is I work for ford... I have not even had the car two years. I really think it was a lemon from the start.

I bought my Ford in 2012 with about 40000 miles on it. Early on, I noticed shuddering in the transmission, but assumed that it was just because of the type of transmission. Around maybe 85,000 I noticed there was something leaking. I thought it was from the air conditioning condensation. In late July/Early August of 2016, I took a trip in my Ford Focus to visit a friend in Wilmington, NC. It was me and my 2 children and due to a mess up by our mortgage company, we had very little money. When we arrived at my friend’s house, my car which I had driven the entire way to Wilmington from Pittsburgh, PA would not start. It didn’t start for a few hours after which was extremely stressful, but I thought maybe the engine was just hot.

Buying my first car, the dealer salesman looked me straight in the face and told me that the transmissions were much better in the 2015 model... Fast forward 9 months and it's been in the shop 3 times for transmission issues and I'm looking into the lemon law. Both my parents work for Ford and can't find any sort of restitution because "that's how it drives" according to the dealership. After all I've went through with this car, I'm not interested in buying Ford again, probably ever.

My daughter purchased a 2014 Ford Focus from Tedd Britt Ford in Fairfax, VA. From the very beginning when driving the car it always felt like you needed to change gears, but considering it was a manual changing gears was not an option. My daughter was a college student at the time of the purchase. While attending school full time she also worked full time as a server. My daughter was proud to buy her first new car and she worked hard to pay for it.

So I got into a car accident back in September of 2014 and that winter I bought the 2012 Ford Focus SEL. At first it was an amazing car and I loved it with all of my heart because it got amazing gas mileage and Bluetooth. Loved the car. Well once I graduated high school and started driving the car longer distances, there were more and more problems with it as I went along.

I am living a nightmare because of my one year old today Ford Focus 2015. From the start it made a rattling sound on acceleration, shuddered, and was slow to accelerate. I traded my very reliable Ford Focus ZXW wagon with 271,000 miles on it for this piece of junk, and at purchase it was NEVER DISCLOSED TO ME that I was buying a car that had a different kind of transmission than the other Focus did. The sticker which I still have, reads AUTOMATIC on this vehicle that has a faulty transmission which is the worst thing that can be wrong with any car.

Leases/Purchased a 2013 FORD Focus. Received a letter in the mail from Ford telling us they extended the transmission warranty to 100,000 miles. (6 Trips) We had (3) problems prior to April 2017 with the Focus transmission. They either put in some new part or reprogrammed the computer. The fixes lasted for a short time, but the problem always came back. April 2017 we ask for the transmission to be checked because it is jerking the car quite extensively. They call back, tell us the transmission needs parts they will be ordered. They call and tell me the car is done and I go pick it up. I drive to work the next day and as I am parking, the Transmission Fault light comes on and it says service now, I have no reverse and cars in front of me, so I leave it where it is. Call Ford, they do not know what happened. I tell them to come get it and get me a car.

On Jan 2 I bought my 16 year old granddaughter a Ford Focus 2012 that it would a good safe car for her to drive. Boy was I wrong. Two weeks after we got it the transmission start making a loud noise. Took to ford dealership was told it ok. It had to get over 250 before ford would fix it. Since then the car is running hot, the cooling fan is not working to the voice and gotten worse and now it's making more noise. Took it AUTO zone for them to put a machine on it to tell me everything that is wrong with but ford has ease everything on it. Taking it back to ford tom and see what lies they tell me this time. It's not safe for a 16 year old driver let alone anyone else.

Okay, so 3 years ago we purchased a 2014 Ford Focus because we needed reliable transportation before my husband went off to boot camp. Well here we are 3 years later; we have kept up all maintenance and oil changes on this car no problem. We pay $200/m car insurance and also pay $375/M for the car. 1st of all the loan company they put us with tried to repo our car while my husband was in boot camp, when law states that they were legally not allowed to do so... including while he's active duty!! Anyways... my husband was on his way to work and the car SHUT OFF!!!

The transmission started shuddering at only 12,000 miles. At first at thought maybe it was normal but it just keeps persisting. Ford is in the process of fixing it now but IDK how that's going to work out based on some other reviews. Thank god I spent 2 grand on a 75,000 mile warranty that includes a free rental.

In Jan 2016 I purchased a brand new 2015 Ford Focus and paid almost $26,000 in cash figuring at my age (66) this car would last me for a while. What a piece of CRAP. At 300 miles it went it for a transmission problem. At 6000 it went back in again. I wanted to trade it in and they said it would only be $130000 for a new car with only 6000 miles fully loaded. I called Ford to buy it back. They refused stating I did not qualify for a buyback. Knowing that while drive on a highway, they state the car could just "lose power" and basically I could be killed. There was nothing they could do about it.

I bought a 2016 Ford Focus automatic. Thought they fixed the transmission. I keep going back to Ford and they keep re-flashing transmission next time they have to replace clutch. This is a lemon transmission that jerks from 1st to second and has shifting issues. This should be illegal to sell this car as is. I cannot believe there is not a proper recall on these.

Traded my truck for a Ford Focus to have better gas mileage. Three months in, had issues with the car, dealership fixed the problem, but now they won't help me with the other issues it is having, like with the steering, saying it's used. Went to make a turn I've done everyday for last several months, car didn't turn, and went into the ditch, now it's at the Collisoin Center. Researched the vehicle and Ford has 24+ recalls on this vehicle, and nobody is doing anything, the steering issue is dangerous and should have been recalled but wasn't. Ford saying it wasn't a problem and no one had been injured because of it, only have had the car for 1 1/2 years, this car should be removed from everyone's stock and not be sold, it's a lemon made by Ford. I only have this vehicle to get to work, now I don't have anything to drive. Ford should be held responsible for this vehicle, I could have been killed or killed someone else. Just lucky it was only me in my car.

I bought a 2014 Ford Focus in December '13. The car has been absolutely horrible and a huge safety hazard. I later found out that all Ford Focus models have the same issue. The transmission is faulty and the car continuously shakes, grinds, shudders, stops, and jerks while driving. I have brought this concern up to the dealership numerous times and nothing has been done to alleviate my concern. The service manager and mechanics accept the issue but they don't do anything to fix it. THIS WAS MY WORST BUYING EXPERIENCE EVER AND THIS CAR IS A HUGE SAFETY HAZARD. DON'T BUY ANY FORDS. The customer service is very unpleasant and the cars are absolutely faulty and unsafe.

I am the owner of a 2015 Ford Focus. Unfortunately I cannot say it has been a positive experience. When I purchased the car I noticed the transmission lunging and slipping in and out of gear. I took in the car to one of our local Ford Dealerships here in El Paso, Tx in January 2017. They replaced the clutch, and now March 13, 2017 it's in again for repair doing the same lunging forward and slipping in and out of gear. Unfortunately they don't loan a car to valued customer. Several days with no transportation. Now to wait for how long will the Ford Dealership have our daily transportation. I would advise future customers to do a full investigation on this model before you sign on the dotted line. Or any other brand.

I've been an owner of a 2014 Ford Focus going on 2 years & I WOULD NEVER RECOMMEND ANYBODY TO BUY THIS CRAP. When I first bought the car in 2015 the dealer told me that the jerking I felt was because it was a gas saver, he LIED. It has gotten worst over time and 3 weeks ago my car engine light came on while I was driving on the interstate and my car just stop driving, was still running but not going anywhere and I could've been killed. Thank God I was able to hurry up and pull over. I took my car to the dealership and it took them 3 weeks to call me.

I purchased a 2013 Ford Focus, including the original, I have gone through 5 transmissions. Ford has replaced them all for free and extended the warranty to 100,000 miles. Now I have 60k miles on the car. Ford tech said this will never be fixed and in 2018 they are coming out with a new clutch. I have wasted my money, purchasing this car.

I purchased my 2013 Ford Focus in 2014. While test driving the car sputtered. I thought that it was strung but the salesman said it was normal. I purchased it anyway but the sputtering and jerking began to get worse. I took it in they said they reset it and it would be ok. It drove fine for about a month and the problem continued.

I purchased my 2012 Focus in 2014. I have nothing but issues with the car taking off shuttering and not having power. I also had it to where it would not even start. Now the shuttering is still the same and the last time I had it fixed it hasn't even went ten thousand miles yet and it's doing it again. They fixed the door recall latch so they say, but they said the shuttering is not bad enough to diagnose. I think Ford owes Consumers something for this to be such a huge problem. I will never buy another Ford. I will also be passing along this info as well and make it known to not waste your money on a car that a Company doesn't even stand behind their product. Worst car I have ever owned.

I financed my Ford Focus almost three years ago and it was the most beautiful car I ever purchased and it sat on the floor not outside. I never test drove it but drove a Fusion. The same day driving it home I stopped by my sister's home to let her see it and my nephew got in back. He shut the door only to be locked in. No it was not on childlock. The whole door had to be replaced. I let my sister drive it the next day while I was at work to run my errands and she was telling me how it shuttered. I have an automatic so it's not the clutch. I thought maybe it was trash in the system so I used a fuel cleaner. I could hear my valves rattle so I keep the oil changed. Nothing I have tried has helped with this shutter. It's a beautiful red car to act up like that especially with an extra 10k on the price tag.

Has taken my car in with transmission issues. 2 dealerships have checked it. One said it needed clutch, but did not get to it. I called to check on how long before I can pick up car. Service guy said they was working on it. To make story short he lied after face to face contact. At that time they had my car sitting park in lot and never touched it until I told him I will take car to another dealership. The car had sit there over a week and they was telling me they was working on it.

I am the unfortunate owner of a 2013 Ford Focus. I have owned the car exactly a year. When I first bought it used from dealer I noticed a shuddering with acceleration. I took it in and they said there was nothing wrong with it. I had to get used to driving that since it drove much different than my Accord. I just kept thinking it was me. Flash-forward to this January. I am driving on interstate doing 70 and car stalls. Without warning. RPMs will skyrocket but car won't move. Transmission failure pops up. In the middle of this I am almost ran over by a logging truck. I get towed home. I take it in to Ford. They said it's covered and they "repair it" for free. I take it home, drive less than 50 miles and it begins to shudder and lurch me forward. The terrible road noise returns when speed's between 45-60.

Ok here's my story. I owned a 2014 Ford Focus. Nice looking car, red with tinted windows, bought it brand new. Car gave me problems at 2000 miles. Transmission light came on. Ok I said I'll take to the dealer. I took it at 5000 miles for the same reason and they said it's normal because I was pushing on the brake too much... Like stuck in traffic. I said ok sooo... Well they come with clutches and when you brake the clutches are on the transmission. Ok no one told me this when I bought it. Well I went off on the road again. The car begin to shudder at 10000 miles. Just bad got tired of it at 22000 miles. Went back to dealer and they said "you need new clutches." Ok put them on. Free. The car worked good for 3 months.

Purchased a 2014 Focus in October 2016 with 20,000 miles from local Ford Dealer. Within a couple weeks I had to have clutch put in automatic transmission (shuttering - feels like someone that doesn't know how to drive with a clutch). Started reading up on issues online this is not a few vehicle with this issue. Was not a happy camper since I paid cash and now do not have the option money to put out on another vehicle. I asked for my money back but they seem to think this was all a joke. "All is being handling under warranty". Ok - however approx 2000 miles since the first clutch repair and the vehicle needs to go back into shop for same problem "shuttering". Consumer has to take off work to get vehicle back to the shop and find a way back and forth to work and home. I bought the car so I would have reliable transportation!

January 12, 2016 I leased a 2015 Ford Focus with only 31 miles on it. The end of January I noticed quite a bit of shuttering but was told that the car will start driving correctly once I put 1500 miles on it and that it just needs to get used to my driving habits. As the next month came it continued to get worse so I took the car into the Ford Store in Morgan Hill in March to find out that I needed a new clutch. That was ordered and installed in April. The car continued to shutter, hesitate, and rattle. I've taken it in about 8-10 times within a year of having it. Each time they give me the same answer "It isn't giving us the number we need to see to have Ford engineering approve us to fix it." I've even mentioned that I feel unsafe while driving this vehicle because a few times on the freeway it didn't want to accelerate while merging on the freeway and I almost got hit by a Semi Truck.

I purchased a 2015 Ford Focus for my wife Sept 2016. I'm so disappointed with this car. And can you believe how much the value drop on this car because of the transmission. The problem we have when taking off, it feels like the car is jerking. I must say it a pretty car with a bad transmission and need to be recalled, or give owners full price on trade in.

I purchased a 2013 Ford Focus last year from CarMax and my experience has been awful. When I hit the gas to take off, the car shudders and even stalls sometimes, jerking me backward. The design is nice but the parts and build is terrible. The car has under 40,000 miles and the ride is rough. I can feel the car shift. This was my first car purchase and I regret it. This morning, out of nowhere, a transmission fail alert light came on along with my check engine light. I had to get the car towed to CarMax. This car has under 40,000 miles on it. I wish I had bought a different brand. Please don't buy this brand. A few months ago, my seat belt malfunctioned and CarMax had to fix it. CarMax has been lovely, this car is a piece of junk.

I am so incredibly livid with Ford Motor Co and their handling of the transmission issue. They knowingly continued selling a car with dangerous transmission issues for 5 YEARS (and complaints would have started coming in during 2011 and 2012)! PLEASE DO NOT EVER BUY THIS CAR - YOU WILL GET TO ABOUT 30,000 MILES BEFORE THE TRANSMISSION NEEDS REPLACED. I purchased it at Charles Gabus Ford in Des Moines IA from a sales rep named Erica. They refuse to acknowledge their mistake to this day.

We have a junkie 2012 Focus that is in shop for 3rd trans. problem. First time was a month after we bought it in 2014 as a certified pre-owned Ford. It was fixed under the extended warranty Ford added because they knew they had issues. Car always made funny noises but was told it's normal. 2nd time the trans. went out they replaced all the clutches and seals because they were shot. Once again covered under Ford's warranty. Now 5 months later told by dealer that trans. is junk and needs to be replaced and it's not their fault and not covered under Ford's warranty. Even know they just worked on it. They even went as far as to say it was the way we drive. Now we are fighting with our warranty company that we bought when we purchased the car whether or not it covered. We will never buy a Ford again and hope it gets fixed so we can sell it even know we will take a big loss.

2012 Ford Focus, purchased new has only 31k miles. A problem developed with the fuel level gauge indicating full when in fact was near empty. Subsequently emissions codes PO420 and PO456 came in indicating catalytic converter problems. This problem has been known to Ford since 2013 and is described in multiple Technical Service Bulletins. The problem is identified as a faulty Evap Purge Valve. Ford although well aware of the potential for motorist to become stranded on the road has failed to proactively acknowledge this as a major safety concern.

My car has run great for 49k miles, even the dual clutch auto transmission. It has quite a bit of power for a small car, the engine is very impressive, mpg is around 35 and I really like the firmness of front seats. I give it a little extra gas on takeoffs and go really fast at times from 0 to 60 which is good for the transmission and should blow some of the carbon buildup on back of valves.

Since day 1 my 2014 Ford Focus has had a shuttering transmission problem. It's been back twice for computer updates that does absolutely nothing to help. Car shutters and shakes on starts and shifting. If you're driving on snow or rain slicked roads, it's worse. Scary to be accurate. From what my research tells me it's a design problem in the new clutch system. Now I am hearing grinding noises as I'm sure all of the jerking is causing undue wear and tear on the transmission. Driving in snow is particularly dangerous. The car backs and is hard to control. Hoping for some answers soon. Not bull that they have been feeding all of us.

Have everyone beat... I bought my 2013 Focus se certified used from Ford dealership November 2015 with roughly 44000 miles. Car was fine for the first few months a little shudder here and there. Out of nowhere the transmission problems came. First the transmission shift fork was replaced then some evap controller went bad and it was replaced only to need my catalytic converter replaced as a result. Then the transmission release bearing went out had to be replace. A few weeks ago a wheel being went out had to be replaced. Then the clutch went out had to be replaced took several weeks to receive clutch had to drive the car entire time slipping and jerking because I was refused a loaner and was told the vehicle was safe to drive.

I bought my 2014 Ford Focus SE new and was told about the dual clutch but was not told about all the problems with it. I figured it would take me some time to get used to. I just cannot get used to the overheating transmission and having to wait till it is ready to drive and all the pulling it does when accelerating. I took it in for servicing for the recall and after I took it in it's gotten worse. Now I need to replace the clutch and other things on the transmission and it's going to cost me over $2000. I hate myself for trading in my still running older vehicle for this awful vehicle that I hate driving. Never again Ford! Never!

Transmission Hot warning comes on telling you to "stop safely" and "wait for five minutes." This is a dangerous vehicle to drive - do not purchase for any reason.

I bought a new 2013 Ford Focus 3 years ago. I have had continuous problems with the transmission and now I am having fuel tank problems. The transmission problem was due to a recall. I have brought the car into the Ford dealership 4 or 5 times and the problem is still not solved. Four months ago, the engine light came on. When I brought the car to the Ford dealer, I was told that there was an issue with the fuel tank. The capless filler inlet, for filling the gas tank, caused a vacuum that collapsed the gas tank. This is now causing the car to run out of gas when the fuel gauge is between 1/2 and 1/4 full. The car is also running very, very rough. The Ford dealer informed me that to fix this gas tank problem would cost me $2,000.00.

It has never failed me. I'd highly recommend the Ford Focus to others. It has provided me with excellent service over the ten years I've had it. No breakdowns, no costly repairs.

This is a 2016 Ford Focus that had numerous recalls and bad reviews. It has been a wonderful car with only a few issues that were able to be resolved... fuel pump, ignition switch, electric door locks, etc. Gas mileage has been excellent, great performance... overall a great little car. Good or bad Ford service dept. makes all the difference... I have had both.

Transmission issues. New type of transmission in 2013 Focus sucks. Hesitation, grinding and fear of lurching forward. Ford will not fix after several so called upgrades done. I have always been happy with Ford cars until now.

I bought a 2013 Ford Focus Titanium brand new in late 2013. The reason I bought it was because I needed something RELIABLE to get me back and forth to work, school, and home. I traded in an '89 Chevy that I had been toying around with when I was in the service, because it was more of a toy than a reliable car. My family has owned Ford Focus' in the past, and I even owned a 2007 which was everything I could have asked for in a car; it was reliable, got great gas mileage (35mpg or so) and it never broke down.

I bought this car 1 year ago. I wish I knew about the transmission problems. My car problems has just started. It's automatic. It sputters on take off and reverse is failing. 28K and this car is falling apart. I am praying for a class action to force Ford to address these problems. I have an Explorer that was TOP notch. Can't figure how and why this car was a disaster. Ford should do the right thing especially to their faithful clients. Find and fix these problems and regain the trust we have in this brand. I am hopeful the CEO of this company will hold someone accountable... PS After reading the reviews on fixing failures, I'll just wait on the recall with a real solution...

I purchased this car brand new in March of 2015. The car was great and I loved it. Initially I had a terrible experience with keeping the tires inflated. It seemed every week or less I was having to put air in at least 1 tire. Finally, I spent nearly $1000.00 to replace the tires. Then all was good again until... two and a half weeks ago the check engine light came on. The car was having a difficult time shifting. So I took the car in to Ford for "repairs". All went well as far as them "repairing" the vehicle. However, a couple of days after I got it back, it started doing other things. When shifting gears at higher speeds, the car revved up light it was accelerating, but only momentarily. Then I noticed the shuddering that so many have complained about, particularly at the lower speeds or when taking off from a stop.

I purchased my 2014 Ford Focus at Kirkland Ford on 9/4/13. Since that purchase date, I have had to have the clutch replaced three separate times over the time I have owned the car. The dates of the actual repair and replacement of the clutch are as follows: 1st Repair occurred on July 1, 2014, 2nd Repair occurred on May 14, 2015, 3rd Repair occurred on March 21, 2016, 4th Repair Pending Clutch/Transmission is slipping again. For each occurrence, I have had to make an appointment with the dealer, told the part was going to take between 60 and 90 days to order and be received by the dealer prior to installation and repair.

I purchased a "certified pre owned" Ford Focus from the Capital Ford in Carson City, NV. My boyfriend is a longtime Ford longer and I wanted something good on gas mileage. At the time, I had a Mazda CX-5 that was 75% paid off. So I decided to trade it in for a difference in loan amount and a BIG difference in price. I regret my decision immensely. I had researched since I know the Focus had some problems, and was under the impression the 2014 did not have that issue.

Purchased a 2014 Ford Focus November 2014. After several months I started to notice the shudder when accelerating which got progressively worse. Several trips to the dealership where they performed several software updates which were supposed to address the issue but never fix the sputtering/jerking. Car got worse in February 2016 and started to jump forward (as if popping the clutch on a standard). I was told the clutch needed to be replaced. However there was a 3 month wait. I contacted Ford and was able to get the clutch replaced within weeks. September rolls around and the car starts to sputter again and I call the dealership and have to wait almost a month for an appointment. They end up replacing the clutch again even though the car has under 20,000 miles.

I purchased a pre-owned 2012 Ford Focus from a Honda dealership. Shortly after my car started hesitating and not going into gear. It has an automatic 4 cyl transmission. After doing some research, I took it into a local dealership and found out there was in fact a problem with the transmission. Ford had issued a warranty for the "transmission shutter". I took it into Harris Ford in Lynnwood, WA. They told me this model had a bad design, that it has a dual clutch system being shifted by a computer. They replaced my clutch and told me the problem would probably come back. I drove it for a little while, the problem did come back, it hesitates when starting from a stop, you can hear the car try to find the gear, (it's like someone who doesn't know how to drive a stick trying to find 1st gear- grinding). When it finally finds the gear it jerks and sputters.

I bought a 2014 Ford Focus new. It now has 30000 miles and is going in for the second clutch. Has been reprogrammed at least 4 times. Had an Impala and never ever should have traded it. Ford should give people refunds for their screw ups instead of offering longer warranties. Nothing like putting a band aid on a wound and ripping it off.

We just purchased a 2015 Ford Focus and only had for a month and took it into Ford for shuddering. They tell me there's nothing they can do about it doing it cause they ran the electrical test and nothing shows up and Ford won't allow them to do anything more to my car if it doesn't show on the electrical test. We purchased this car from Hare Chevrolet and paid cash for it. I read all reviews on this car and all having transmission problems. This to me gives Ford a bad name. I hope they recall these transmissions and soon. I'm so upset. Every last penny we had!!

Well this was my first "new" certified used car from Ford. I bought it with approximately 40,000 miles on it. Within the first few weeks I felt the shudder as I would come from a stop. Was first told by a Ford dealer to clean out the clutch plates by taking it on the interstate and gunning the engine to 95 miles per hour, which sounded absolutely ridiculous in the first place. I then took the car in to have the clutch replaced at 50,000 miles, at a different dealership nonetheless. The car is a vehicle that is driven everyday, by myself or other people in my family, including a dialysis patient. Took the car in last week to check on the shudder again, now it turns out the clutch is going again, after being told by the service worker at the dealership that I drive it too much. I'm sorry I didn't know that you weren't supposed to drive a car that you have financed. It's supposed to sit in the driveway and collect dust and bird crap.

First, the good. The dealership has been supportive and easy to work with, especially since they're inundated with these lemon cars. They've repaired the car as best they can several times, and I've not been charged for the fixes. That exhausts the good news. The bad: I bought this 2012 Focus SEL new in August 2012. It is now getting ready to go in the shop for the FOURTH time for clutch/transmission problems. The recall has been serviced - TWICE. The PCM has been reprogrammed at least 3 times already, and in addition to the recall work (they're replacing seals, not much more) the entire clutch assembly has been replaced at least once (it may have been twice - to be honest, I no longer remember). THE CAR ONLY HAS 63000 MILES ON IT.

2015 Ford Focus Ecoboost - I had issues with the car, but that's cause it was my fault. I was launching at 4500 rpms in a front wheel drive. Dumping the clutch was fun until it snapped my rack and pinion. It completely messed up the car. Parts flying everywhere. Had to pay deductible to get fixed. After that the car was fine. One night I was driving up the 5, steep freeways, I was at 4000 rpms in 4th gear, next thing I know, the car shakes and I drop nearly 2000!! Rpms. Luckily I was able to pull to the side. I lost 2,4 and 5th gear. They fixed it, no questions asked. This was I believe at 10k miles (I can be wrong) now it's almost at 22k, car drives like a dream.

From stopping the car is horrible at accelerating and chugs and sputters. Horrible to drive in town. There needs to be a recall. Looking at other consumer reports - this has been an issue for years. Just bought this car with very little mileage and feel completely ripped off.

My wife and l purchase a 2013 Ford Focus and what a nightmare in Midland, Ontario CA. Ford had my car then l always in getting fix and rude people. All the lights went out, odometer in 90135, odometer out 92347, and after a long 2 years they told us we had no warranty and we paid six thousand for ours. Now we have to drive 100 km to the next dealer. Our transmission they can't fix it - break down every three months. We are old and l don't believe it help.

Purchased this car (2012 Ford Focus) in 2014. After driving it for 6 months the transmission bombed. It was vibrating, shuddering, stalling, lurching, basically all of the things that are listed with the recall. So I went in to get it fixed (which went smoothly, our dealership was great), and not even 6 months later it's doing it all again. I now have a child on the way and my car is going back in to the shop, I still owe 11,000 on it, and can barely get 6000 for a trade in. I am absolutely not happy with my Ford which is upsetting as I've loved all of the Fords I've had up until now.

I bought a 2014 Focus with 28 kms on it in Nov. of 2013. First brand new car I ever bought, and definitely the absolute LAST Ford. This "car" is utter trash! I think I'm on my third clutch and approx. 7 trips into the dealership for repairs or re-settings. I would NEVER recommend this car to anyone that I didn't absolutely hate. This car is complete garbage and the biggest mistake I've made in recent memory. I also have a 15 year old Toyota that has not given me one ounce of trouble... ever. Every return to the dealership garners more excuses and (generally) blaming the consumer (ME!). Horrible car, horrible company, horrible all around!

Bought a new 2013 Ford Focus. It has been in dealer repair shop twice in October and is back in for the transmission again. Replaced TCM and clutch, drove it for about 20 miles after first repair and had to return to dealer same day as it wouldn't go into reverse. Picked it up a few days later, drove for maybe 50 miles then same issue. Returned to dealer and they said my battery wasn't sending enough juice for sensitive computer part in transmission. Replaced with new battery and drove for 1 day. Then car wouldn't go into 3rd gear and transmission failure light came on then transmission overheating light. It is in shop again. What is interesting is I went to the CARFAX website to check the service records and there are no service records about the transmission work on this vehicle. I know about a year ago 2015 they upgraded the TCM, yet no record of this on CARFAX. Are they in cahoots with Ford?

I'm an owner of a 2013 Ford Fiesta Titanium 5 door hatch. I purchased the vehicle early 2014 with 29,000 kms. Within a month it began to act as others have described, shutter, shake, grind, hitch, lurch forward, and the most concerning - loses its power/propulsion without any warning. It's clear Ford has a safety issue with it's Powershift transmission. I currently have 77,000 kms on this vehicle and am on a wait-list for my 5th replacement/service call on my transmission/clutch. There is a backlog to get the part followed with a waitlist for a service tech available to install it. Why? There is a backlog of repeated replacements - they cannot keep up with it. This leaves myself and others waiting for the repair, forced to drive around in the problematic and unsafe car, or park it and find alternative means of transportation. I purchased this car with the intent to rely upon it for daily transportation.

I purchased a used 2014 "Certified Pre-Owned" Ford Focus 1 year ago. Within the first week I had it in the Dealership for sputtering, gears not engaging when at a stop position, and they replaced the cloth. They told me that these cars are supposed to run that way due to the dual engine system... shuddering, slipping has continued even after. The gears don't shift right and they never will. I was talked into the Focus when all along I wanted a Fusion.

My car stalled out in center of a busy intersection during on coming traffic. I could have been seriously injured. The transmission module is on a recall list and the part can take 2 weeks to 4 weeks to arrive. Ford has refused to provide a rental car.

I purchased a brand new 2014 Ford Focus hatchback SE. Within one year of purchase, I had experienced the worsening "chugging" of the car when trying to start from a stopped position. The service department at the Ford dealer said that this is a well-known, common problem with the later Focus models; it even has a name: "shudder on take-off". The clutch was replaced for free, although I had to wait five months for the dealership to receive the part. They also updated the software, which they said should alleviate the problem. The car drove fine for a while, but now, just one year after that, the problem is back, and I am worried about the safety of driving it. Just the other day, I took a left in front of oncoming traffic, and even though I gave myself plenty of time to complete the turn, the car chugged, creating a near miss situation with the oncoming traffic.

Purchased Focus in Sydney and have had paint chip off steering. Ford dealer said it was our fault. Rubber trimmings around all four doors come loose and told it's wear and tear. Seat side panel - Ford again denies responsibility. Now my wife's car shudders and has transmission issues and gear issues and is nearly undrivable so it's been a frustrating and sad experience. I've taken matter up with Ford Dealer over transmission and gear issues and await his reply.

I have a 2012 Ford Focus and it has been a problem ever since I got it. What's even worse is the customer service from the dealership service department. The transmission went out in the car (no reverse) and thankfully it was under a recall/customer satisfaction replacement so it was "updated" for no charge. Now my display screen now does not work and they are telling me that the extended warranty expired 6 months ago so now I have to pay $790 to replace it. I WAS NEVER NOTIFIED THAT THERE WAS A WARRANTY ABOUT TO EXPIRE! When I picked up my car after paying $140 for it to be diagnosed that the screen doesn't work (thanks for telling me what I already know and charging me $150 for it) they did not offer to replace it while they still had my car there nor did they offer to set up an appointment for it to be replaced.

Where do I begin... After reading all of these awful reviews about Ford. I'm now realizing that I am not alone with this issue. I own a 2012 Ford Focus. I've had it almost 3 years now. 1 month after purchasing the car it was brought back to the dealership for shutter clutch issue. They couldn't fix it or pinpoint the problem (or so they said). It's been in and out of Balise Ford several times for me complaining about the bad shutter clutch problem. Last October 2015 it was finally fixed. Driving like a totally different car... I loved it. Now suddenly exactly a year later October 2016. The shutter problem is back again. It shakes bad whenever I hit 2000 rpms. Even worse if I'm stopped at a red light and start to go. Sometimes the car doesn't even want to move. Yesterday I go back to Balise Ford to let them know the problem is back a year later. He said unfortunately it's not covered under warranty any longer... It's a 2,500 problem to fix. Seriously!!!

2014 Ford Focus DCT - Purchased used with 15k miles and I have this problem with the transmission stuttering when the car shifts between 1st and 2nd. I've taken it to the dealer twice under warranty and they say they can't find anything wrong. Stay away from this junk. Ford won't stand behind their product.

I have had 3 incidents due to the shudder. I cannot sell this piece of junk because no one wants a 2013 Focus. I still have 10k loan on it and I cannot afford another car. Shame on NHTSA for not completely recalling it. So sick of US govt protecting these companies. If I get into an accident, Ford motor company will be liable for it. It shakes and becomes at speeds under 35 mph and anytime you need acceleration, it shakes and I fear for my life. Never buying a Ford again. I took it to dealership several times for the recall issue and they said I don't need it and they can set up an appointment months from now. If I go to a dealership to get an offer, then they say it has a severe problem and no one wants to buy it.

I bought this Certified Ford Focus with about 22,000 miles on it about 1 1/2 years ago. It now has 25,000 miles on it. It has been "in the shop" at my Ford dealership about a month total. Transmission is a nightmare, shudders when you accelerate and that problem has been addressed by the dealership 3 times. Still shudders. Had an incident where it wouldn't start, towed and battery replaced. Window wouldn't go up or down, motor replaced. I had one incident where it stalled and I thought I was stranded. It started up after it cooled off. I now pay $355.00 a month for a car that I don't trust enough to drive.

I purchased a 2014 Ford Focus brand new. I now need my third clutch. Ford is refusing to pay for my rental which means not only am I inconvenienced a third time, I have to pay money out of my pocket because they can't design a clutch that works. My advice - stay away from a company that will not make things right for their customers.

I purchased a new 2015 Ford Focus and am seriously kicking myself for not doing my homework and shopping around. It is a piece of junk. I got the letter about the transmission adjustment, took it in only to have it doing the exact same thing right away. Now it is BACK at the dealership getting a new clutch. I know this will not be the end of it so I am preparing to contact the Florida Lemon Law attorneys to back me up when I demand a full refund for this car. What a royal pain... the rental car they gave me as a loaner is 3 times better than that piece of crap Focus.

We bought our Focus new from Del Balso Ford Kingston PA at the end of 2010. We have had it serviced faithfully by the dealer from day one. Now with only 64000 miles, the transmission is going. Just started one day last week and now won't come out of 3rd gear. Ford needs to stand behind these cars that have obvious issues and take responsibility for this.

I bought 2015 Ford Focus Dec 2015. I have had nothing but problems with it. Was driving down hwy and dash lights up saying transmission not in park. I lost all power and car shuts down thankfully as I got to shoulder of road. Took to dealer. They had it almost a week when I'm told nothing showing up on computer to come get it and drive it till does it again... very next day did it again. I call and get told unless it does it when they have it they can't pinpoint the problem. It's been shuttering and just no power. Also when the transmission acts up it messes up the AC which is weird.

Ford sent a recall notice stating transmission programming needed an update due to rough shifting and slippage. I took the car in for the recall and was notified the clutches needed replaced at the cost of $2500. I feel the need for the clutch repair was a direct result of the recall correction.

I have had issues with the transmission check engine light, over heating causing me to wait up to 10 minutes to cool down, shuddering when driving and now a complete failure of the transmission. I had it towed twice to the dealer only to be fixed. It’s sitting there now waiting to hear if I will be having to pay for it. Enterprise car sales (who sold me the car a little over a year ago) apparently knew of the issue when they sold me the car. Enterprise car sales should inform the buyer of this problem prior to selling a vehicle with a recall notice.

I bought a 2014 Ford Focus in 2014 with 30 miles. Right now, I have almost 60,000 miles. I have been having numerous issues with this car. Around 40,000 miles it started to stutter a lot. The other day I was driving home on the highway and my car said transmission overheating. I was about 30 minutes from my house. I had to turn off my car and wait for it to cool down. Ford needs to recall the vehicle because too many people have been having issues with it. I still owe 15,000 dollars on a car that isn't worth **. Ford has very little regard for its customers. I wouldn't recommend anyone buy this vehicle. Stay away from this vehicle.

I purchased a 2014 Ford Focus brand new with less than 100 miles on it in May 2015 and it has just a over 21k miles on it (as of July 2016). Initially I thought the shuddering was from me "gassing it" too hard but I would be pulling out a driveway going no more than 5-10 mph and it would shudder. I would be at a stop light and when it would turn green it would shudder or jerk. I have noticed, passengers have noticed it. Ford sent a letter in May/June 2016 saying to bring the car in to have the "main computer" reprogrammed, 3 hours of work and it STILL jerked and shuddered.

Bought the car in January 2016, started to shudder. They replaced the transmission clutch assembly in March. It is hardly driveable now, I am taking it to the shop back tomorrow for another fix. I should not have to worry about this car, as I am a single woman. SHAME ON YOU FORD.

Don't buy any Ford Focus or Fiesta. My car start giving me problems about 6 month ago and Ford refuse to fix my car because they said that my car problem do not have anything to do with the transmission recall they have.

I purchased my 2013 Focus SE with 42k miles on it. When I first got the car it drive great. I loved the car, especially the gas mileage! Then everything went downhill quick. First I noticed the shutter when taking off. Took it to the dealership and they say this is a common issue and they need to re-program the pcm and it should solve the issue. So after the pcm had been reprogrammed the car went back to drive nice and smooth. That lasted about a week. Take it back to the dealership and they were not surprised one bit. So, they suggest replacing the clutches. So, after the clutches are replaced the car ran great for about a month. Started shuttering again and shifting hard. Took it back, once again they are not surprised that I am back. They said the next step would be a new transmission and I refuse because it's the exact same one with the known issues.

I also bought a 2013 Ford Focus in March 2014. It was used with 16,000 miles. The car currently has 47,000 miles. I have had the clutch replaced twice. The control module reprogrammed twice. As I write this my car is again in the shop. The transmission completely went. They now have to replace the module and give me a new clutch again. I have now looked into my state's lemon laws. I also have checked into the federal Magnuson-Moss Warranty Act. I urge everyone who has posted to look into your rights under lemon laws. I will post back after I have contacted my attorney and exercised my rights under my state's lemon laws. Wish me luck.

2013 Ford Focus, 67000 km, fourth time transmission problems. Ford cannot repair satisfactory, cannot depend on car any longer. We are in our mid-seventies. What do we do now?

I have a 2015 Ford Focus that I bought brand new. When I approached 28,000 miles the car started to shake and stutter at take off. I called my service department and was told that there was just a build up of dirt in the dual clutch transmission and to "gun it" or "accelerate thru it." By 30,000 miles it is almost unbearable at times the amount that it does this and I took it in. I was told that they reprogrammed the "main brain" of my car, transmission, and replaced the clutch. The next day, it was back to doing the same thing. I took my car back yesterday (2 weeks later) and was told that I have "not broken in the clutch yet and that it takes at least 5000 miles to break in a clutch." The dealer stated that there was nothing more that they can do.

I bought a 2012 ford focus in 3/2014. Less than 50,000 miles already had transmission problems in april of 2015. Now I'm having transmission problems once again. Gas evaporation, jerking, rumbling, slow at take off. I'm just not happy. I called car champs where I purchased it. They're permanently closed and I'm paying a car note on a lemon.

We are now on the 3rd or 4th transmission for our 2013 ford focus hatchback. We have 74000 miles on this car. My greatest worries are that after 100000 mile warranty runs out, what are we going to do?? We sure cant afford to fix this every few months. This was basically going to be our last car, we are in our sixties. We need a different car!!! We need a guarantee that they will fix this mess! Someone from ford needs to respond better than what their customer service agent said "at this time there is nothing we can do". Talk about customer service! The dealership Mike Murphy Ford has been wonderful, but this piece of crap has not been. NEED A DIFFERENT CAR!

I bought a brand new 2013 Ford Focus from a local Ford dealer. At the same time my Mom bought a new 2013 Ford Focus. Both cars have been back to the dealership numerous times to fix issues with the transmission. The car hesitates and shutters. Each time the dealership says the problem is fixed yet it comes back. Now they are saying it's the catalytic converter and want to charge me $1000 to fix it. Of course the warrantee is only good until 80,000 miles (my car has over 90,000). I have bought 7 brand new Fords over the past 8 years. I may never buy another one again.

I rented a Ford Focus (not sure of the year) in June 2016. I knew there was something wrong just pulling out of the rental lot. The tachometer would race and the car barely move forward. Starting up from a stop at an intersection was troubling - I never knew if the car would move forward and I was concerned that I would be rear-ended. After several hours of this, I returned the car to the rental company. I was told about this 'manual automatic transmission' and that Ford had dumped a lot of these vehicles at rental companies. What I don't understand, if the transmission is designed to program itself to the driver's habits, why anyone would think it would be a good car to rent? The transmission program would constantly reset itself!

23000 miles on 2016 Focus and transmission first and second gears both slipped and vibrated. Struggled to climb from parking garage. Rental car people said "nothing wrong" - that all Focus's performed that way???

I purchased a 2010 Ford Focus in Chanute Ks, back in December. It had 49,xxx miles on it and I just drove it around town on the weekends as I have a work car I drive to and from work. So in July I took it to Salina, Ks for a week long training. It seemed to drive good except a slip in the transmission. Got back home the next day I took it to town or rather I started to all of the sudden the wrench picture came on and stayed and the car started to cut off bad so I got turned around and heading the 2 blocks back to my house. I was unable to drive over 2 miles an hour. It would not allow me to. Ford needs to do a recall on their transmissions and stop screwing people out of money they work hard for. I have read numerous reviews just like mine so common sense would tell them they have a problem and need to recall it. Oh, I only got to drive it a little over 2,000 miles. My car stopped but payments still need to be made! UGH... Thank you!

In July 2015 I purchased a new 2015 Ford Focus Titanium car. I was sooo excited! I had heard such good things about the Focus I didn't even think about researching before buying. About 5000 miles in I noticed the car shuttering on take off and while driving. My husband called Mountain View Ford where we purchased the car and the service person said it was normal and to get more miles on the car it should straighten itself out. A few months later it started shuttering, jerking, changing gears. The throttle was slow to react on take off. We took it in to have it looked at and was told the computer couldn't find anything. They reprogrammed the transmission stuff and I picked the car up. It ran smooth a week and started shuttering again and was slow to react on take off. This time my husband was driving when it jerked. He heard the leaky valve sound going up the hill in our neighborhood.

Purchased my 2014 Ford Focus SE brand new July 2014. Only had 25 miles on it. One year later had shuddering issues, hesitation on take off. Was advised needed bolts and clutches replaced. This took me from October 2015 to January 2016 to get an appointment to have repaired. After numerous calls to Service Dept, the car still does not drive correct after the repairs. Still has hesitation on take, loses power (not good when you are on the hi-way). Have taken car back to dealership several times and have been advised nothing is wrong, that I should just GUN IT on take off. Have been told it is supposed to drive this way due to being a flex-fuel car. I am now waiting to hear from Ford Motor Co. Corporate Office for assistance. This is the worst car I have ever had.

My husband and I purchased a 2014 Ford Focus with 23,000 miles from Sunrise Ford in North Hollywood on February 20th, 2016. In April the transmission light appeared and the message gave me 5 minutes to pull over. The message read the car was overheating. I was traveling up a hill off Laurel Canyon. You could hear the car every time you drove up a hill. I was in bumper to bumper traffic. Nowhere to go. One lane up. One lane down. The car was rolling backwards too. I know that feeling because I know how to drive a stick. It was a very hot day. We took the car back to Sunrise. First, we were told that it was a computer chip malfunction. A module message. They said don't worry about it. It's a common message. Then we were given an appointment to replace the clutch and seals. The appointment was so far out because they were backed up due to so many appointments to repair transmissions. We dropped the car off on June 14.

I've only had my car for about 3 months now and within a three week period, my TCM module went out and my door latch broke. I was driving and I saw the indicator saying, 'Rear passenger door open'. Now I have a 3-year-old and I KNOW that both back doors are on child lock. I looked back at my daughter I pulled over and reached back to close her door. I started to drive again and once again the indicator came on letting me know the door was open again. I looked back pulled over again to close it only to realize it wasn't closing. I kept wondering how my daughter was able to open the door but of course that wasn't the case. I got out and attempted to close the door over and over again. NOTHING. Luckily for me I'm taking my car to Ford today to get my module replace because it is under warranty. I will be asking about this door latch. This is NOT safe and a door latch shouldn't be an issue on a 4-year-old car!!!

I bought a Ford Focus and it has got the universal problem of shuttering at low speed. I have taken the car to service centre 10 times in 6 months time. Ford accepts that it is the model which has fault. I think I lost my money and need to spend money to dispose the car. If FORD can get the car back for free I am happy to return it to them. Do someone help me pointing to the right person who can help me to get my money back from FORD?

I purchased a Ford Focus from another car dealer but they did not give me a second key. They talk as if they lost the key. Then I contacted Ford corporate and explained to them. They told me to contact the dealer where I bought it from. I told Ford that I tried. Then they had a manager to contact me and she just flat out told me "NO" that they could do nothing. Then I sent them an email and their customer service told me that they did everything they could do. I sent her another email back stating that they did NOTHING and I really thought since they were the corporate and I was a new customer and NEVER purchased a ford that they would work with me, SHE DID NOT RESPOND BACK. FORD IS HORRIBLE. They DO NOT work with their customers especially if they are a new customer. I am very, very DISAPPOINTED with FORD.

I bought my Ford Focus car new in April 2013. I have taken it into the shop many times for the transmission not shifting properly and the jerking when taken off. The dealership reset the controls but the problem has never been fixed. I was told I have to learn how to drive my car. Really? Sunday, I broke down (everything shut down on my car) 120 miles away from home on a late Sunday evening and had my car towed home since I couldn't stay in the area to get my car fixed.

In the 4 years I have owned this car it has been in the dealer repair shop over 10 weeks. The last time it was there 8 weeks. I experience shuddering after about 20000 miles. Many trips to the dealer proved that they could not find anything wrong. Finally a dealer in another town told me it was the automatic clutch was not engaging properly. In December of 2015 the dealer replaced the clutch but said it appeared to be leaking oil. They said there had been problems with the clutches. They were going to reorder the clutch but it was on a 16-week back order. In late Feb. 2016 I got a warning message that said Service Transmission Soon. The car was completely locked up. I got the car started by a tow truck driver and drove home instead of going to the dealer since it was Friday evening and they were closed until Monday AM.

I bought this car Ford Focus 2012 Titanium in Feb. 2013 with almost 7,000 on it. Now I really don't know much about cars so I didn't pay much attention to the shudder because the car was new. I figured it couldn't have any problems. In 2014 I received the recall letter and was astonished. I knew my car felt exactly as they described so I brought the straight to the dealership. The dealership had my car from Sept. 5, 2014 to Oct. 3, 2014. They refused to give me a loaner. I got my car back with a dead battery and the navigation wasn't working so I had to buy a battery and they wanted to charge me for the navigation system which was also a recall.

I bought a brand new Ford Focus 2014. Well it does have good gas mileage but the ride on short, stop and start parts of your drive are horrible. It will rattle your teeth and hurt your bones when you stop and then try to move through the slow to fast speeds the whole cars gets to jerking horribly. Took it to Ford and they say there is nothing wrong with it. Needless to say I have been talking people out of getting a Ford instead of into one. I don't want anyone to go through what I am going through. The worst part is I have kidney stones and with all this rattling it hurts to drive. I have lost the love of driving because of this car.

I bought a brand new Ford Focus SE in 2012. My check engine light went up two weeks ago and I wasn't able to accelerate normally. Since it's too dangerous to drive my car for long distance so I brought it to the nearest dealer. Though I saw 90% of their reviews were negative I thought how bad it could be. Then they ended up BLOWING my mind. I brought my car there on a Friday and was told it will be done on Monday. Then they just disappeared after that. I kept calling everyday and got the same answer: "The technicians need to do another test. We will get back to you tomorrow."

I have a 2014 Ford Focus SE. I got it on 9/25/14. Ever since I had this car I been having problems out of my transmission, but they say it's my clutch. The first time I took it up there they said they had to reset my transmission. The next time I took it they said I had a leak in my motor that's why it is doing it then whenever I go get my car they said it is leaking because of my clutch so they said they were going to fix that but I never fixed it. I will never get a Ford car anymore because I hate going through this. I feel like I'm paying all of this money for this car and it should not be messing up. I just want a stable car because I have children.

The transmission is under-engineered. It rattles, grinds, deadpans, and overheats on hot days or longer drives. Last Ford I will every buy. Do not buy this car!

I am a 52 year old woman who is by myself with one teenage son left at home. I purchased a new 2014 Ford Focus brand new. I've had nothing but problems. I cannot depend on this car. The only good thing I can say about it is that it gets good gas mileage. That's it. I've had problems with the transmission, the clutch, hesitation, shaking and stalling. I take it back to the dealer and they tell me that's just the way it is or they fix something and then a couple weeks later it's not running properly again. I am so dissapointed especially because my husband works at Ford Motor Co. What an embarrassment.

I can't %100 that my issue has been resolved, but I do have an update. After hassling Ford Motor Company and the service manager at my local Ford he finally agreed to reimburse me for the amount I had to pay after I got my car towed when the 'transmission overheating' error occurred. After the TCM module failed again they finally decided to replace the dual clutches. The new clutches installed have a 12,000mile/12 month (whichever comes first) warranty. After over a year of having issues with this Focus I am hoping this will work because it is my last resort.

I purchased my 2015 Ford Focus in June. My car is a year old. I have had my windshield replaced. My steering wheel column was fixed because it wasn't attached properly. My driver side door was repainted because of a paint defect. Now I need a new clutch and more paint repair by the back brake light from paint coming off. Sometimes my windshield wipers stop out of nowhere. I've called Ford Canada and have had no help. I'm at Ford so much they know me by name and joke you again. My reason is to let people know about Ford and my dissatisfaction with my car.

I purchased my 2012 Ford Focus Hatchback used with 30K miles and added an extended warranty which covered until 70K miles. Since I purchased the vehicle I have been hearing the grinding noises with the transmission. I took it because the wheel bearing went out at about 50K miles. I started having trouble with the car starting. The key turns but nothing happens. It isn't the battery. I read it has to do with the transmission control module. This had been happening for about a month.

I bought this car brand new. It is Ford Focus 2013 and I have had nothing, but trouble with this car. First the clutch and now the power steering. I was driving home from work the other night and the power steering went out on me while I was on the freeway. I'm lucky to be alive or hurt someone else. I'm so mad about this car. Please if you're thinking about buying a Ford Focus don't. It's the worst car I have ever gotten.

I have had my car for less than a year. I have less than 36,000 miles and I have had 2 transmission parts put in. Each time they tell me the same thing. It's the car, it's a recall. I was even told I drive it too soft, need to be more aggressive. I just got it back and the same thing is happening, RPM going high. Shuttering, and not shifting. My question you see all these complaints all the same, people almost wrecking, injuring children. What is Ford doing about this besides putting the same part in? The best part is now the part is on backorder for weeks. I almost wrecked this past time. I can't trade it in because all the dealers know about the issues and won't give me even close to what I owe. What is being done by Ford?