
Vista Energy Marketing Reviews
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About Vista Energy Marketing
Vista Energy is a gas supplier that offers both residential and commercial utility services in select states across the nation. The company offers its services for a predictable monthly rate, rather than a traditional fluctuating rate. It’s free both to sign up for and to cancel a Vista Energy account.
Visit vistaenergymarketing.com- Predictable rate
- No enrollment or cancellation fees
- Can cancel anytime
- Could be locked into a higher rate
- Unexpected fees
Vista Energy Marketing Reviews
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Reviewed June 1, 2020
I like Vista. It was good, but I disconnected because I moved with my girlfriend.

Thank you for the good rating
Reviewed May 31, 2020
The tumblers they sent is a nice gesture, but then it’s something people don’t want to use because they cannot look at it. They're so ugly, but maybe it’s just me. This is my second year with Vista, but I changed to another Vista plan and everything was fine. The rep was a very friendly and knowledgeable person and then when I got my bill, I was pleased that it’s less than it was before.

Thank you for the good rating
Reviewed May 30, 2020
Vista Energy is good and I would recommend to use it. It has a better price than other companies, and then it's fast, and it has good service too. The website is easy to use as well.

Thank you for the good rating
Reviewed May 29, 2020
When I tried to call up my previous provider and sign up for a new long-term contract, they couldn’t be bothered to give me the time of day so I switched providers. I did an energy search on the internet for providers for PPL. I compared rates on the per kilowatt rate and any additional charges. I looked for who has the best overall deal for my particular situation as a residential customer. I found Vista and it was great during the sign up. They were very customer-focused and I was very happy with the interaction.

Thank you for the good rating
Reviewed May 28, 2020
Thank you so much to vista energy representative Kathy for helping me out with my questions and concerns. I had all my questions answered and resolved. I will surely be recommending this gas company to friends and family. Thank you again so much to Kathy for the hospitality.

Thank you for the good rating
Reviewed May 28, 2020
I heard about Vista Energy through the People’s Choice and when I signed up, my representative was fine. I haven’t had much experience with them, but I’m satisfied so far.

Thank you for the good rating
Reviewed May 27, 2020
I decided to work with Vista Energy because of the sponsorship of the Lincoln College in the Athletics and the service has been fine so far. The reps were awesome.

Thank you for the good rating
Reviewed May 26, 2020
We were trying to get a bit better deal and we found that Vista Energy's cost was better. My wife got a deal for a year. The reps were courteous and they told us what we needed to know. They understood what they were doing. We’re well pleased with the service.

Thank you for the good rating
Reviewed May 25, 2020
We had to register them as my energy provider for the next couple years. They were very professional when they were on the phone with me. They were very good on the phone. My day-to-day using Vista, using natural gas has been primarily to heat the water heater. Their service is good overall.

Thank you for the good rating
Reviewed May 24, 2020
I couldn’t have propane where my house is sitting now. When I put the house in up there, they said I had to be on natural gas and Vista Energy is where I wound up. They sent me emails and I sent them stuff back. I’ve been getting too many phone calls from them. But other than that, my experience with them has been all right.

Thank you for the rating
Reviewed May 19, 2020
Vista Energy seemed like they were usually the lowest price. The customer service representatives were great. They answered all of my questions and told me about how the program worked. They made it super easy. I mainly live in Lincoln, Nebraska and we don’t have to source out our gas program. We all just go through the same place, so it was kinda new to me out here. It seems like it’s good quality.

Thank you for the good rating
Reviewed May 18, 2020
Representative Anna was helpful with my inquiry concerning rates. I currently have a higher rate and was able to get a lower per therm rate. She answered all my questions. She told me when to expect the rate change to occur.

Thank you for the good rating
Reviewed May 17, 2020
I don’t use a lot of gas and a lot of companies usually keep going up every year. But Vista Energy gave me a good, competitive rate. They have better rates than all of the other guys. So, if you’re looking to save money, you should go with them.

Thank you for the good rating
Reviewed May 16, 2020
It was cheaper and a fixed-rate price going through with Vista. The representative was very helpful and respectful. They were very willing to get the right answers to our questions. It’s outstanding. Everything’s been going really good.

Thank you for the good rating
Reviewed May 15, 2020
They contacted me and it sounded good to me so I went with them. I’m glad I did that because I had a very long spring. Their customer service was very nice. I even got a nice little mug they sent me, like a yeti type thing.

Thank you for the good rating
Reviewed May 14, 2020
Everyone from Vista Energy that I’ve dealt with has been good. One thing I absolutely love about the service is locking-in to a two-year rate.

Thank you for the good rating
Reviewed May 13, 2020
I just changed over to Vista Energy for the price and the signup process was good.

Thank you for the good rating
Reviewed May 8, 2020
The customer service agent, Chris was very helpful and made sure I understood everything. He saved me from going to a different provider with lower rates. This sums up my experience and is the second year I will be a customer.

Thank you for the good rating
Reviewed May 6, 2020
Signing up with Vista Energy was easy.

Thank you for the good rating
Reviewed May 5, 2020
I had to go with Vista because the last person that had Vista screwed something off of the account or something. When I called them, I asked their rep quite a few questions and he was very knowledgeable.

Thank you for the good rating.
Reviewed April 29, 2020
I was on a fixed bill, so it was the exact same every month and I just auto-paid it. When I did the gas enrollment a couple weeks ago, I called during the open enrollment to clarify a few things and the rep answered my questions then I decided whether I wanted to keep doing the fixed bill or change to the price per term.

Thank you for the good rating
Reviewed April 27, 2020
I called about a new quote and Vista was a little higher. So, I called them back and said, “I can get a better price through somebody else.” I emailed them the price and they matched it. They said they were going to me send me a cup but I haven’t seen it. Other than that, the rep did pretty good.
Reviewed April 26, 2020
We had Vista Energy last year and we renewed. When we called to redo the contract thing, the reps were nice. They knew what they were talking about. I’d like it to be cheaper though. Still, the service is good.

Thank you for the good rating
Reviewed April 25, 2020
I did a bunch of comparison of pricing and it seemed like Vista Energy had the best one. It was pretty easy to do the enrollment once I figured out which plan it was. Vista's website was far easier to navigate than anybody else that I dealt with. It was easy to follow. If the bill shows what it’s supposed to show up, then I’m happy.

Thank you for the good rating
Reviewed April 24, 2020
I went with low fee or a flat fee with Vista. The rep did a very good job. Then, I called back about the container and I spoke with a gentleman who did very well. Both reps were very informative and I was impressed with their communication skills.

Thank you for the good rating
Reviewed April 23, 2020
I called in with questions regarding gas service in my area. The agent who I talked to was Chris and he was very knowledgeable and knew how to assist me with the questions that I had. He was clear and to the point. Thank you.

Thank you for the good rating
Reviewed April 23, 2020
I’ve used Black Hills Energy in the past and Vista Energy kept calling me. They were calling too often and when I told them I wasn’t ready to make a decision, they were very pushy. When I called them though, they were very nice. I signed up for them the 23rd of April, but it was with the house that we just bought two months ago. After signing up, things have been good so far.

Thank you for the rating
Reviewed April 22, 2020
The online enrolment process with Vista is easy. But I had a problem with getting phone calls leading up to the choices. I get the phone calls every day or sometimes twice a day from Vista and some other companies too. The one from Vista was always coming from Preston, Nebraska. Also, I am hearing impaired, so I don’t always get everything that’s being said. I tell them I wanna look at it on paper or on the computer but they still continue to call. I finally got to the point where I was declining calls because it was interfering with work. I also spoke to them to check and to see the two-year fixed rate. I was trying to find out if we had to pay a lump sum at the end if we signed up for a year or if we used more than that or if it was fixed and I owed nothing at the end. The rep was very good. She explained it and I made my selection within 15 minutes after that.

Thank you for the rating
Reviewed April 20, 2020
Helpful and nice to talk with, very pleasant and she will activate or take care of the issues... thank you so much.. and also help me reduce to saving issues as long as we maintain the usage of energy, we are seniors and hoping we can save more on energy by the help of your staff and the company Vista Power.

Thank you for the good rating
Reviewed April 20, 2020
My friend uses Vista Energy and ordering service from them was easy.

Thank you for the good rating
Reviewed April 10, 2020
I called for a check in on the Vista charges I am currently paying vs. PGE's current charges for procurement. I was happy to negotiate my Vista rate to a lower price for the next 12 months with a customer service rep who was knowledgeable and patient as I asked questions. I appreciate the fact that a live person answered the phone and that she had actual answers for me.

Thank you for the good rating
Reviewed March 31, 2020
Opted in the service recently plus Gift card activation. Diana was polite and able to resolve the queries without any hesitation. Felt comfortable after the first call but still not sure whether I will get any price reduce or not with them, will check after a couple of months as discussed.

Thank you for the good rating
Reviewed March 12, 2020
Anna was very helpful and efficient. Easy to understand. Thank you. I don't usually sign anything via email and Anna helped me through the process, since I had never done a signature like this before. It was great! I am hoping for a good experience with Vista since I have not used this company before.

Thank you for the good rating
Reviewed Feb. 29, 2020
I've seen the Vista Energy Marketing rep in a store, but I didn’t know whether to trust him or not with stuff going on. But when the guy knocked on the door and I looked out, two of my neighbors were signing up, so I signed up, too. They said that they put a new gas line for this area and that some other processes would probably be different and that we will get lower prices. I was told that if I signed up with them, I'd get a better price for my electricity and that it would stay where it was at. They also said that I'm supposed to get a $50 Visa card. I've gotten and bill and there was a $2 difference. As of now, I’m satisfied with Vista Energy Marketing.

Thank you for the rating. Just a note, only the utility can place a gas line
Reviewed Feb. 28, 2020
Vista Energy is cool. They got the bill knocked down. They came knocking and told me what was going on with my energy bill. They offered to stop that bill from getting up to $161 and make it at about $35 a month. When I was signing up, they brought the paperwork and ran it through the iPad and they were good to go. With Vista, I’ve never paid that $160 a month.

Thank you for the rating
Reviewed Feb. 25, 2020
I had whatever ComEd had and I had Vista for 3 months. The gas was fine but the electricity was wack. My prices were more expensive and I asked their reps why my electric bill was high. They were very helpful in that aspect but I still cancelled it.

Thank you for your feedback
Reviewed Feb. 24, 2020
The Vista Energy rep talked to me and said that they were going to help me with the percentage. But I just wanted DP&L. They also told me about the special offers and I didn’t want that. I called to cancel the order, but they said I couldn’t. They said that I owe them $202. They scammed me. I heard they do that stuff to me all the time because I’m on Social Security and disability. The rep was fair but didn’t act like she wanted to hear my story.

Mr. Garries, I am so sorry this was your experience. Vista Energy's customer service spoke with you on 1/29/2020 and explained what you signed up for. You selected to stay with Vista Energy at that time. I have cancelled your account confirmation #831174. You will return to the utility on your next meter read with a final bill. Please contact Customer Service today @ 888-508-4782 so that we can assist you further with any questions you may have. Hours of operation for Vista Energy's customer service department is Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Feb. 23, 2020
Vista Energy was offering a fixed rate and I got a gift card too. The signup process was fairly simple. I had to give them my name, address and my account numbers. And then they switched it over for me.

Thank you for the good rating
Reviewed Feb. 22, 2020
I was with Duquesne Light and the bill was too high. A young guy came to the door and he was telling us about Vista and we thought we would try it. Plus, there’s a gift card after six months as long as the bill’s paid on time. Our electric bill’s pretty high because my husband is one of those people who doesn’t like pulling out plugs. But I just paid an electric bill to Vista and it was less.

Thank you for the good rating
Reviewed Feb. 21, 2020
Since having Vista, there has been a slight decrease in my bill. I’m pretty satisfied with them.

Thank you for the good rating
Reviewed Feb. 20, 2020
I had another provider before and they were okay. When I got Vista Energy Marketing, they were wonderful at first. In the summer months, they were 1.99 which was really nice. Then they went up to 4.99 in the winter month and that was too high for me. I called Vista and the lady told me that the lowest she could go down was $0.50, so it was 4.49, and I appreciated that. But that was getting a bit extremely too high for my gas bill. I left them because someone else came to me with 3.49 and that was a whole dollar cheaper. I don't know why their rates are so low in the summer and it goes up so high in the winter. They know that we’re gonna use our gas in the winter because it’s cold. And for them to go up that expense on a person when they’re really using it, that’s terrible. But overall, I was satisfied.

Thank you for the rating
Reviewed Feb. 19, 2020
I'm very satisfied with Vista Energy. My bills are a little lower since using them.

Thank you for the good rating
Reviewed Feb. 18, 2020
We have a big house and everybody uses gas. With Vista Energy, our bill is a little lower. I'd tell others to hook up Vista Energy.

Thank you for the rating
Reviewed Feb. 17, 2020
I used Black Hills Energy and then I went straight to Vista. I like Vista's two-year program and the set rate. But it's jumped 10 bucks or better this time since I went from 52.19 to 67. But it's still an under $100 bill. The 2-year program will be completed in June and I was with them a year before that.

Thank you for the good rating
Reviewed Feb. 16, 2020
The gentleman from Vista Energy Marketing who came to my door was very nice. The price was what sold me to them. I also signed up for the Visa card and I was supposed to receive $100 card. It has been three months now and I haven't received it.

Call Customer Service @ 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST.
Reviewed Feb. 15, 2020
I got a letter in the mail from Vista Energy Marketing. And then, they came to my door and had me sign some stuff. They offered that it was gonna stay the same price and that I wouldn't have to worry about anything like that. I've had them for a few months now and so far, our monthly bill has been the same. My interactions with their reps have been good. They explained everything thoroughly. They did a great job.

Thank you for the good rating
Reviewed Feb. 14, 2020
The lady from Vista Energy Marketing that came out was courteous, but she didn't tell the truth. Then she was training somebody at the same time. When they first told me about switching over, she said that there was gonna be $100 gift card coming in in three weeks. That didn't happen. When I called about it, they said after six months. She just was selling the product. The switch went fine and I've had them for two months but I didn't see any difference in my bill. Now, I'm getting ready to switch back over for my energy and the gas.

I am so sorry this was your experience with the door to door agent. Please call customer service at 888-508-4782 we would like to address your concern. We are here Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Feb. 13, 2020
I'm not terribly happy with Vista. They raised my rate and didn’t tell me. I called them to cancel and then they lowered my rate, but I don’t know if it’s going to stay that way. So, depending on my next couple bills, I may be canceling completely. I called spoke to one person on the phone who was polite. Everything else was down the letter. A clear communication would’ve been appreciated.

Thank you for the rating. If there is any questions you may have Mr. Hammer, please call us @ 888-508-4782 7 a.m. until 6 p.m. CST. We would really like to assist you.
Reviewed Feb. 12, 2020
I called a few weeks ago because our bill was atrocious. There are two people that live in this house and our bill was $475 in December. We’re total electric, but it was too much. I thought the rep said we were paying 19 cents and then we were under contract. But after I called, I got a contract expiration notice. It stated that my contract expired on January 16, 2020 and that I had a fixed rate plan before January 16th. It also stated that the variable rate plan is described in my current agreement and includes the monthly service fee of 5.95. It said I could call them if I would like to enroll in another fixed rate plan, which I did, and the rep put us on a new plan. So I’m waiting to see what our bill is this month.

Thank you for the rating
Reviewed Feb. 11, 2020
I’m not a 100% sure if my billing has been fixed or not. I did the change but the billing wasn’t collected. I’ve had two guys come by now, and they seemed a bit rushed. I’m not even sure what they were talking about. They promised me some gift certificate, and I never saw that either.

Please contact Vista Energy so that we can help you with your questions Mr. Maloney. Call us at 888-508-4782 we are open Monday thru Friday 7 am until 6 pm CST
Reviewed Feb. 10, 2020
Their sales rep was very good. She was knowledgeable and pleasant to talk to. So far, so good.

Thank you for the good rating
Reviewed Feb. 9, 2020
The way the sales rep explained it and how it was gonna be less my daily usage stood out to me. We did the switch process and it was just a couple of minutes to do. The service seems to be fine and when I had to call in, everything was great.

Thank you for the good rating
Reviewed Feb. 8, 2020
Some lady came knocking on the door and she tricked me into going with Vista. She told me I wasn’t signing up for anything but she apparently signed me up for something. But I'm satisfied with the service so far.

Thank you
Reviewed Feb. 7, 2020
The sales rep who came said she kinda worked in conjunction with Dayton Power & Light, which Vista does to a point, but it's stretching a little bit as far as I'm concerned. Vista is a supplier and Dayton Power & Light is just the billing agent and they take care of the lines and stuff. But Vista is not really intermixed with Dayton Power & Light as it sounded like. Also, Vista needs to give their sales reps some identification, something they could hand to people. Business cards would help. The only thing she did to identify herself was she wrote her name and telephone number across the top of one of my bills. Other than that, I'm pretty satisfied. I've been trying to figure out how I was gonna lower my cost around this house and that helped me out the way I was gonna save some money on energy.

Thank you for the rating
Reviewed Feb. 6, 2020
A young lady from Vista Energy came by and spoke with me and laid everything out. It sounded like a win-win and they had cheaper rates. There would be no increase for me. So, I signed up with them. Dealing with customer service was simple and easy.

Thank you for the good rating
Reviewed Feb. 5, 2020
Signing up with Vista Energy was a very nice process after I received something in the mail that told me I was only gonna have to pay 59 cents a day instead of 99. Their reps were really helpful in showing me how I was billed twice by Tiger Natural Gas who may not have their own pipelines.

Thank you for the good rating
Reviewed Feb. 2, 2020
I got a better offer for a rate through Vista. I've had them for a little over a year. I called them to get reinstated with a different plan and it was taken care of. It would be nice if the cost could be lower, but I did get the lowest that was being offered at that time.

Thank you for the rating
Reviewed Feb. 1, 2020
I accidentally signed me up with Vista. They always come into the door and so one time, when somebody came, I did not even know what I was doing. They talk so fast, and I’m old and I didn’t even understand what it meant on the bill, what was high and what was low. This past winter, my bill seemed like it went up higher and pretty much stayed the same for a while. My nephew is looking into it now because there’s just me here, and they have four people in their household and my bill is almost as high as theirs. My contract is going to be up some time in March and he wants to check at that point before it needs to be cancelled, to see what I should do. If I should keep it with Vista or change and go to another company. He is going to check in to see if we can get a better price.
On my overall electricity bill that is on AEP plus Vista altogether, I can still get a budget so that makes things a lot better for me. I paid the same amount each time. The budget would keep me so at the end of the year, I wouldn’t have a big, gigantic payment to make and level it out over the whole year. It helps somebody that is on a fixed income. I have been pleased with Vista.

Thank you for the rating. We did receive a call from your nephew about your rewards and will be available to you in March
Reviewed Jan. 31, 2020
I first called Vista Energy very confused on what I had just signed up for, a representative had come to my home and only told me so much information and had me sign up. I just heard unlimited 99 cents and thought why not sign up, but then while speaking with Ashley she was very patient with me and explained everything to me in full detail and also explained the benefit of vista vs PGE. She also made me aware of the delivery charge which I am already paying to pge but explained vista will just take off pge the usage charge. I am very pleased with the service I received today from Ashley and I definitely appreciate her for taking her time and understanding and listening to my concerns. She was very professional and provided excellent customer service.

Thank you for the good rating
Reviewed Jan. 31, 2020
Vista Energy's rep said that after six months, we would get a $50 gift card. They told me that I didn't wanna pass up the money for me to get. He was good and I went with them.

Thank you for the good rating
Reviewed Jan. 30, 2020
I switched to Vista for the lower rate and so far, it seems to be working out.

Thank you for the rating
Reviewed Jan. 29, 2020
My light bill’s $130 and it's kinda higher than my previous provider's, AmerenUE. The bill has been like that for the last few months and Vista said it would go down but it hasn’t. Additionally, they also said I will get a $50 gift card. They said they were gonna send the code in the mail to activate that card but I never even got it.

Call us Tracy will help you with your concern. Customer Service opens this morning @ 7 a.m. CST 888-508-4782
Reviewed Jan. 23, 2020
I love Vista Energy's service. But my bill was $24 last month, and now it’s for 40 bucks. Also, I don't wanna speak with the reps any more because one dude was just there. He had the cards and he just wanna give out the cards and doing nothing to them. They’re not really explaining to people what it is about. They say, “Well, you get a $25 gift card if you sign up.” They should say people will get $25 once they pay their first bill first, and also, when ComEd connects them to them. Other than that, I'll tell others to try Vista and see if they like it.

Thank you for the good rating
Reviewed Jan. 22, 2020
Vista is a little cheaper than PG&E. We've been with them for three years. I had heard of programs like this. I’m in the solar business, so I understand alternative energy solutions. And Vista's rate per term was low. But what I don’t like about them is you get your rate for the year, and then at the end of the year, when you go out of that contract, you have to remember what your date is to call and say, “I wanna re-up my contract.” Otherwise, you go on the fluctuating rate, which is a lot higher. They should let you know when your contract is up so that you can opt in to stay in there at that low locked-in rate. Other than that, they never misrepresented anything, so I don’t have negative feelings for them.

Thank you for the rating
Reviewed Jan. 21, 2020
I found Vista a couple of years ago and I called them. They helped me with the rate for heating and they put me on their program. Since then, I have stayed with them and it’s the third year that I’ve had the discount that they are giving to the people. I would like to have a little bit less charges from PG&E but they are still charging me for the delivery. So, I need to pay extra but it’s still less.

Thank you for the good rating
Reviewed Jan. 20, 2020
When I spoke with Max this morning, he was extremely helpful and patient with me. He clearly explained everything and helped me to understand my charges. He then lowered my charges beginning next month, and let me know that I could call every year to make sure they were as affordable as possible. Max was wonderful to talk with and very professional and knowledgeable.

Thank you for the good rating
Reviewed Jan. 20, 2020
Vista Energy was alright until they raised the prices on me. I moved over from my house to an apartment and the rates were higher on the Vista on my new gas bill. I noticed it when I got one of my bills. For a small apartment, it was $170, which came out really high. They said my contract had ran out because I didn’t renew it and I had to call them back to get it back down. I’m supposed to get the new bill next month.

Thank you for the rating
Reviewed Jan. 19, 2020
Vista Energy marketing came to my door offering a deal on my gas prices. I live in Chico California and that time, we just watched the town of Paradise burn down and so everybody was really concerned about their gas and power. I thought it might be safe to switch to Vista to see how it worked. The rep was very polite and professional. Signing up with them was very easy. He asked me questions and helped me fill out the paperwork. I then spoke to somebody on the phone to confirm everything and I was done.
So far, my deal with them has saved me quite a bit of money. But, it's helpful for them to remind their customers that in the wintertime, gas prices skyrocket. They should also remind customers that if we pay our bill every three months or so or in full, we get a gift card. It also would help if Vista reminds customers that we could get money back from signing up for their program. Even so, I like that when I call them, I get a live representative. Before with PG&E, when I call I get an automated representative. It's a lot better to have someone to speak to when I have questions. Vista is better than PG&E.

Thank you for the good rating
Reviewed Jan. 18, 2020
A rep from Vista Energy was at my door. We went with them but we've never gotten updated. I've gotten no email from them. There was supposed to be a rebate check too and there has been nothing with that. It has been two months coming on three now and I don't know what's going on with my service.

Mr. Mallin you started service with Vista Energy on 12/14/2019, you should be receiving your invoice from your utility soon. Call Vista Energy today so that we can assist you with any questions you may have about your service with Vista Energy. We open this morning at 7 a.m. CST 888-508-4782
Reviewed Jan. 17, 2020
Somebody from Vista Energy Marketing came to my house, and the prices were good. So, I decided to go with them. Since then, my monthly bill hasn't gone up. So far, I'm happy with them.

Thank you for the good rating
Reviewed Jan. 16, 2020
I've used Vista over three months now and I'm happy Vista gave the guaranteed rate. I'm just not happy about the whole bill. I checked the bill a couple of times and the guaranteed rate Vista gave us, but PG&E has to add their transfer fee there. So, when those two fees combine together, the total bill is bigger than the same month, same period last year. And I already checked two months. So, if only it's charged a little bit with PG&E, I think we can continue to use the Vista, but if they have so much transfer fees, I would prefer to use PG&E again. It's not Vista's fault because they already got the guaranteed fixed-rate for us, but we have to consider that the other transfer rate is more than the fixed rate every month.
If they can only introduce this energy for us clearly, it will let us feel better 'cause they emphasized the fixed rate. And they mentioned that PG&E will charge a little bit transfer rate, but as their experience, they should know that that transfer rate sometimes is more than the fixed rate. So, if I understood that part, maybe I would've considered long time.

Thank you for the rating. Please contact Vista Energy to check rates that are best for you at 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Jan. 15, 2020
One of the representatives of Vista Energy came around to my door and they seemed to have a pretty decent and reasonable rate. It was a great experience with their reps and they were very courteous. The energy was okay and their service is good.

Thank you for the good rating
Reviewed Jan. 14, 2020
The Vista Energy Marketing rates are good and I've been with them for a year now. Their customer service is good too. I called them, I got through and I haven’t had any problems.

Thank you for the good rating
Reviewed Jan. 13, 2020
We've been with Vista Energy for two years now and the overall quality of their service was pretty good.

Thank you for the good rating
Reviewed Jan. 12, 2020
Vista Energy had a very attractive flat rate. But that’s gone and it's actually costing me a lot more than PG&E would charge me. If you look at my history, the rate that I had, in the beginning, is what I had in the last few months. The representatives were good. Vista Energy tried to reduce the rate a couple of weeks ago. I’m going to monitor it for a month or so and see if it helps. If it doesn’t, then I’ll probably switch back to PG&E very candidly.

Thank you for the rating
Reviewed Jan. 11, 2020
Besides the fact that I was put on the variable rate and charged 799 at Christmas time, Vista was great. When the letter came in, I was away from home because I'd had two surgeries and I didn’t get the paperwork back in. But I called them and they took care of it. So I should be back on the 499 this month. They were very polite and understanding, and they took care of it really quick. But it would be better if they did a phone call or more of a heads up about the rate that I would get if I didn't get the paperwork in. The electric bill isn’t that bad, but the gas bill was 260.

Thank you for the good rating
Reviewed Jan. 10, 2020
The representative that helped me was very understanding, professional, and knowledgeable. He also took time with my account. He was understanding and show empathy toward my situation. He also had a very nice voice. I don't have my order number but the representative had good customer service skills.

Thank you for the good rating
Reviewed Jan. 10, 2020
Vista is expensive. I was trying to see if I can save some money, if Vista was cheaper than my other provider. But I’m going on six months now and the price is 30% higher. When I signed up, they said they had a cap at 10 cents per term. So if the electricity prices went up higher, I wouldn’t be charged anything higher than 10 cents, which at that point sounded like a good deal. But after a couple of months, I compared my bills because I have another unit that I pay electricity for. With my other provider it was anywhere from 6 to 7 cents. It didn’t go anything higher than that. That was 6 months prior and Vista is still charging me 10 cents. I called Vista to cancel my service but they were able to match the other provider at 7 cents and charged me a monthly fee. So I wouldn’t cancel and still stay with them.

Mr. Arroyo, if you stayed with Vista Energy why the 1 star rating. We would like to assist you further. Please call us at 888-508-4782 we are open Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Jan. 9, 2020
The Vista rep who came to the door was very nice and from the way he was talking, he made me wanna switch over. That's what I did. I switched over and it was good until my last payment. But I called and they changed it from 8% or 10% to 5% because I'm on a fixed income and it was very high. There isn't even anybody here but me. That aside, the quality of service was good.

Thank you for the good rating
Reviewed Jan. 8, 2020
I've had the service since October and everything is good so far. I came across Vista through people who were outside at the store when I walked out and they tried to sign me up. They were very good in terms of professionalism.

Thank you for the rating
Reviewed Jan. 7, 2020
I like the discount I'd get with Vista Energy. Their rep I dealt with was great.

Thank you for the good rating
Reviewed Jan. 6, 2020
I called the number to process a cancellation to the natural gas service with Vista; the associate was very polite and also presented a lowered rate to encourage my continued business. I told him that I had the contact info if and when I decided to return to Vista for my natural gas needs.

Thank you for the good rating
Reviewed Jan. 6, 2020
Vista Energy is not near as costly as PG&E. Everything is working out fine. I've called a couple of times and I was treated nicely, and what I asked for was done.

Thank you for the good rating
Reviewed Jan. 5, 2020
In July of last year, somebody came to my house and signed me up with Vista Energy Marketing. She was polite and nice. And she went through everything step-by-step. However, I haven't got my gift card yet and I've been getting toyed around on that one. When I first signed up, I was told three months. When I called in, the man said that I'd get it on December the 5th. When I called then, I was told that I'd get it sometime in February. Everything else has been fine though. And my highest bill has only been $36. I love Vista Energy.

Thank you for the good rating. Please call Katherine to assist you with your request at 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST.
Reviewed Jan. 4, 2020
I received excellent customer service from Nancy today! I had Vista Energy for my gas service last year & it somehow was switched to Spark Energy. Their rates are very high so I called Vista & Nancy told me to call Spark first & make sure that I was not under a contract & didn’t have any early termination fees. I did that & was thrilled to find out I was not under a contract with them, I didn’t like what the representative was telling me & I canceled my account with them & called Nancy back to renew with Vista! Thank you so much Nancy!

Thank you for the good rating
Reviewed Jan. 4, 2020
When I signed up with Vista Energy Marketing, the guy told me I was gonna get $200 gift cards, but he lied to me. I found out one of the cards is only a $50 gift card. They kept putting it off saying that the gift card was gonna come, but it didn’t. Then I asked them about the guy that promised me the 100, and they said, “We don’t do that. It’s $50.” I’m not so happy with them right now. And when I contacted them, they said they were sending me 150.

Ms. Pension I am sorry this has been your experience with Vista Energy. Please contact customer service at 888-508-4782 and ask for Katherine so that we can assist you, again call us at 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Jan. 3, 2020
I’m using Comcast and then the guy told me that Vista Energy is green energy. He came to my house and it was kind of annoying ‘cause I wasn’t planning on it and I had things to do. What I wanted was him to show up and tell me what he was selling. I asked for a business card so I could do it when I had time and he said it would be quick. I would’ve liked to just stop there and he insisted on it taking only a little bit of time, and then he sat there with me to do it all.

Thank you for the rating
Reviewed Jan. 2, 2020
Someone came to the house and talked to me about Vista Energy. He was very polite and had manners. He asked me about energy bill, showed me how to do it, how to get it, how to use it, and how much energy I've used. He got me laughing. He was really charming. He told me about what my bill would be and to watch the stuff I use. So far, it has been what he said it would be. Vista works well. I am satisfied. Everything seems to be really good. My sister is getting ready to move, and I would be recommending her to Vista if she gets to the house.

Thank you for the good rating
Reviewed Jan. 1, 2020
Vista Energy is a good service provider. I can save on the delivery charges for gas with them. Their rep was really professional and he gave me a lot of information. When I first switched, I noticed that my billing was much better. But I had a set rate for a year and then it was a drastic change from one month to the next. It would've been better if I would've gotten a heads-up when that rate was gonna go into a variable-type rate so I could be prepared. Other than that, I’m happy with their service.

Thank you for the good rating
Reviewed Dec. 30, 2019
These folks offer a service for Natural Gas at .99 cents per day Flat Rate for Unlimited Use. This sounds really good at the outset, but there's something you Need To Be Aware of... And Think! PG&E will Continue to Charge you "Transportation Fees" which is the majority of your natural gas bill. As an example a bill of 125.00; 95.00 is transportation and the rest is the actual gas you use. ALSO remember that since it is a Flat Fee Unlimited Use, it is Also a Flat Fee of NO USE, so let's say you are on vacation for 32 days, using zero gas, or near zero due to a pilot light you'd STILL PAY 32.00.
Reviewed Dec. 27, 2019
My gas is really high and I’m on a fixed income. The Vista Energy rep said that their service was gonna be cheaper, so I signed up with them around Thanksgiving time and their rep was really good about it. My bill from PG&E has been zero because I have credit from Care Credit. But I haven’t gotten a bill from Vista yet.

Thank you for the rating
Reviewed Dec. 25, 2019
A Vista Energy rep came over the summertime and their service was a lower rate so I switched. When I signed up with them, they were supposed to send me a gift card, and I never got one.

Thank you for the good rating. Call Customer Service at 888-508-4782 so that we can assist you in getting your gift card. Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Dec. 24, 2019
It has been a year now since I've been with Vista Energy. I chose them for the price and it's the price that I knew it was gonna be. My experience has been good and their customer service has been good too.

Thank you for the good rating
Reviewed Dec. 23, 2019
Vista Energy was not fit for me. My electric consumption went down, but my price went up from what I previously had before Vista Energy. Also, during the original set-up, I had a representative who stopped by the apartment to offer it to me and explain stuff. When we called in to set it up, there were things that were not explained before that call to actually set it up, but that the representative just told me to agree to and that they would explain it after. I was very dissatisfied.

We are so sorry for your dissatisfaction Sylvia, please contact customer service today and ask for Chris maybe we can assist. 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST.
Reviewed Dec. 22, 2019
When I signed up with Vista Energy, I was told that I would receive $250 gift cards. One after I signed up and then one after six months, and I have not received anything. And it's been over 30 days now since I signed up. I contacted them and they told me that I have to be with them for a year before I could get them. They make sure to tell you that if you decide to not be with them, then it's a $150 if you opt-out early, but they didn’t tell us that upfront either. They need to be upfront with everything when they send people to talk to try to get more customers. So far, I have not seen a lot of difference in the monthly bill. I've spoken with their customer service and they answered my questions, but they could be a little more courteous.

Thank you Samantha for your feedback. Please call customer service and ask for Katherine today. We want to assist you. Call 888-508-4782 we are open 7 a.m. until 6 p.m. CST Monday thru Friday.
Reviewed Dec. 20, 2019
I received a great service. The customer service representative was very helpful and response fast to my concern. He helped explain what happened to my bill and the rate I pay for gas. I am satisfied with the Vista customer service.

Thank you for the good rating
Reviewed Dec. 20, 2019
Be aware of what you're currently paying and what Vista Energy is gonna be charging. Vista came door-to-door in my apartment complex six months ago and they were pretty convincing. It was the first time I ever paid for my own electric bill and I was unsure and slightly naïve. Then my rate increased drastically. I was paying 5 cents per kilowatt with my service before and with Vista, I was up to 8. They were also charging me an admin fee on top of that. So my bill went from a monthly bill of around $60 to a monthly bill of about $80 to $85. I took Vista off and went back to where I was at, so it would be a little more affordable. The process was pretty easy. I called Ohio Edison FirstEnergy and they did it for me.

Ms. Crooks please contact customer service to see if we have a plan just for you. Customer Service is open Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Dec. 19, 2019
Vista's service is good. My experience with their representatives has been good too.

Thank you for the good rating
Reviewed Dec. 18, 2019
I have Vista for my gas. My interactions with their representatives were good and they had come to the door one day. The quality of service is all good too, and the monthly payments are fair.

Thank you for the good rating
Reviewed Dec. 17, 2019
I thought I would be saving money through the other company I was with, but it wouldn’t stay the same. It wasn’t a fixed rate. And I thought, reading all the information and listening to them, that I wasn’t as aware as I thought I was. With Vista, my monthly bill is a little lower. It’s not that great though. I had a friend who contacted me on Facebook. He had a shot of his Ameren bill, and it’s $6 and something for the whole month. So, he’s on a budget plan. So, it had interested me to know what the details and why it was that low. But for now, I’m satisfied.

Thank you for the good rating
Reviewed Dec. 16, 2019
I was in a store shopping when I heard about Vista, and their rate was lower than a couple other places. I also talked to the people for confirmation, and it was all right. Signing up was easy except that the presenter lied about the gift card. He said, “You’ll get the gift card in two or three days.” So, when the lady sent the papers and I called, she said, “It takes six months.” It’s holiday time and I coulda used my gift card. Yet, I still stayed with them ‘cause their service is feasible and something I could use. Their rate is reasonable as well.

Thank you for the rating
Reviewed Dec. 15, 2019
A girl showed up at my house and was asking if we'd wanna sign up for Vista Energy. She was really friendly and she knew everything to say to me in order to get it. My bill is a lot cheaper with Vista and everything has been pretty good, so far.

Thank you for the good rating
Reviewed Dec. 14, 2019
I met the reps of Vista Energy out in the street, and they were very nice and good.

Thank you for the good rating
Reviewed Dec. 13, 2019
Going with Vista Energy sounded like a nice deal. The information was in the package. The rep said if we switch over we would save on our light bill and get a hundred bucks. However, the price was supposed to be five bucks lower but we didn't see that in our first bill. We were also supposed to get some free gift cards but we never did.

Thank you for the rating
Reviewed Dec. 12, 2019
Somebody came into my front door and was talking to me about Vista Energy. They said they could set it up to where I pay the same amount every month with savings. With me being on a limited income, I’m trying to cut corners wherever I can. The representatives made things pretty clear. In my last bill, I happened to pay attention to it and I was wondering where the $24 was for. I called PG&E to find out what it was. The only thing I have that’s gas is my hot water heater. Everything else is electric. And I saw a $15 charge from PG&E and then the $24 charge from Vista. When they explained it to me and I looked again, the 15 was for delivery charge and then 24 was for the gas.

Thank you for the rating
Reviewed Dec. 11, 2019
The representative did a great job at listening to my needs. She spoke clearly and helped me resolve my issue. She positively ended the call by wishing me a good day and kept a professional demeanor throughout the entire phone call.

Thank you for the good rating
Reviewed Dec. 11, 2019
A Vista girl presented herself well and her knowledge was good, so I decided it would be okay to go with them. I recently had an experience with another company that did not explain themselves and so, they got me to give information and I didn’t realize that what they were changing was the electric supply. They were forceful and implied that it was something different because I was elderly. I was a little confused, and so, I went along with it thinking that I would save money. But Vista was nothing like that.
So, I have since called Ameren and told them that I want Vista and that I don’t want the other company. And I’m going to call again at the end of the month and make sure that it’s kept with Vista. Then, also, someone from Vista called me and asked me to approve, and said something about the gift card does not apply until after six months with the company. Not that it was that important to me, but they might wanna tell people. That was the only thing that they lacked there. Other than that, they will go in effect my next billing cycle.

Thank you for the good rating
Reviewed Dec. 10, 2019
I was on lunch and Vista Energy reps stopped me. They were nice, kind, friendly, and professional. Vista got the bill down and I paid one bill, but it came right back with another high bill.

Thank you for the rating
Reviewed Dec. 7, 2019
My daughter connected me with them, and so far, so good. I got my first bill and it was efficient.

Thank you for the rating
Reviewed Dec. 6, 2019
I was out having business lunch and I saw some of the guys that were asking people to sign up. I was just trying to see how their company works, so I gave it a try and switched over. I like how the rep handled his business. He was very polite and he did everything right. My first bill was pretty good. I was just wondering when I am going to receive my gift card. They told me by the 11th of December.

Thank you for the good rating
Reviewed Dec. 5, 2019
Vista Energy has pretty good rates and I’m comfortable with them right now, but I didn’t get my rewards yet.

Please contact customer service so that we can assist you with your rewards @ 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Dec. 4, 2019
I switch energy provider every 3 months. Vista provides the commodity and they offered the best price at the time. I did everything online, so I had no real person-to-person interaction at all, but it went smoothly.

Thank you for the good rating
Reviewed Dec. 3, 2019
I have been with Vista Energy for the last three months. They came out to my apartment and they told me that I would save every month. I like it because I save $20 off every month -- usually my bill is like 70 or 80. This service is like my first service and l like it.

Thank you for the good rating
Reviewed Dec. 2, 2019
A lady called me last week and said, “Your bill is past due,” but I was gonna pay my gas bill soon because I was just dealing with my mom’s situation who just passed on the 2nd. The rep was great. She called me two days ago and told me about Vista. I never knew I signed up for Vista Energy. Maybe when I was at work, they came here and my mom did. It shows Vista on the bill, but I thought it was from the PG&E. But the gas price is cheap. The pricing goes up and down most of the time, but they're perfect.

Thank you for the good rating
Reviewed Dec. 1, 2019
The rep knocked on the door and said the bill could be lowered with Vista Energy and so I gave it a shot. The only issue that I had was when he signed me up, he said that I would get a $100 gift card in the mail within 30 days. When I called back, they made it clear to me that it was only $50 and they said six months. It was way later down the line. I didn’t like that. He kinda lied to me about that. But the overall rates were okay.

Thank you for the rating
Reviewed Nov. 30, 2019
We had a bad experience with Vista Energy. We had it out at the farm and we recently moved because our farm flooded. They charged $150 to disconnect it to transfer them to our new house. We weren’t very impressed with it. The quality of service, nevertheless, was good, and when the technicians came out they did really good service. When I call and pay my bills, they should also have somebody that speaks better English to talk to you and be able to understand them.

I am sorry about the experience you had with Vista Energy. Call customer service so that we can waive the charge of $150 @ 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST and thank you for the rating
Reviewed Nov. 29, 2019
I had just got my apartment and just got my lights on. I was coming off the train and one of the reps talked to me and asked me if I signed up with any energy program and I told him no. Then, he introduced me to the Vista program and I agreed. He was very professional. I received my first bill and I paid it. I got my second bill yesterday and it wasn't too high either. I signed up for the gift card program. They said after I pay my bill, I should receive my gift card within 30 days.

Thank you for the good rating
Reviewed Nov. 28, 2019
I like Vista Energy better than my previous provider. It has a lot less tacked in hidden fees. Everyone seemed pretty professional and helped me understand, and answered all my questions. So far, their service is good.

Thank you for the good rating
Reviewed Nov. 21, 2019
Anna provided a very fast response time. She gave me a complete answer to my questions regarding the Vista Rewards Program and provided the information I requested. All very competently and politely! I look forward to receiving my gift card courtesy of Vista Energy. Thank you.

Thank you for the good rating
Reviewed Nov. 21, 2019
My contract is coming up for renewal...and I had several detailed questions for the customer service representative and he answered me quickly and to the point. He also gave me advice how to proceed. He was also very pleasant and it was apparent he wanted to help me with my question.

Thank you for the good rating
Reviewed Nov. 16, 2019
Vista Energy reps came to my door and told me that their service was cheaper than what I got now. So, I signed up with them and the process was easy. It has been two months now and I’ve seen a little difference, maybe a few dollars cheaper. It has been a good experience, so far.

Thank you for the good rating
Reviewed Nov. 15, 2019
Vista Energy reps were going house-to-house then and I was just outside, and they asked me about signing up with them. I said, “We need to know how much we needed to pay every month.” I’m not working right now, but I have part-time jobs here and there, not a steady income though. But my husband was all leery about it. I told him that me and my ex-boyfriend have done it before and that they’re not gonna scam us out of money. If anything, they’re gonna cost us less money. So, we eventually went with it and we've had it since July.
Vista Energy convinced us that their rate was fixed, which wasn’t. It was way less than what we had to deal with last winter. Our electric bill would be 30 bucks, but around wintertime, we have to plug in the blower for the heat to get out. It’s very old and it’s electric, weird radiator. That’s the one thing that kills us in the winter. So in the winter, there’s a $90 electric bill. I just got an electric bill the other day that’s due on the 22nd and it’s $37, and it used to be $56. So, that’s not bad. The quality of their service has been good, so far. Our bills are roughly the same each month. It has been $5 less, $5 more. We got a bill today and it’s $20 less, so it evens out.

Thank you for the good rating
Reviewed Nov. 14, 2019
Tiellie gave me great, quick and painless customer service in renewing my flat rate contract pricing. She has a pleasant, soothing voice, which may sound weird but it does make a difference when talking to customer service individuals. She was quick in finding the updated flat rate pricing and she efficiently updated my account. I was on the phone with her for just under 4 minutes!

Thank you for the good rating
Reviewed Nov. 14, 2019
When I first signed up with Vista, it was supposed to be a flat rate. But that only lasted for a year, and then they put me at regular rate which I didn't noticed when that happened. A couple of years ago, I was kind of questioning that why my gas was much higher than what they had promised me. When I called them up, I was made aware that it was only for a certain amount of time. And then they put me on a lower rate because I wasn't happy with the rates that they were giving me.
There was this other company that called me, offering me the service for gas for a lot less but because I didn't know Vista's price compared to their price, I told them to give me a couple of days and I would get back to them. And then I called Vista, and they gave me a somewhat higher price. I told them that I found something better, and then they offered me a lower rate. That really got me upset because they could've done that for me months and months or maybe even a year ago. But they did not let me have that opportunity. So I felt blindsided and somewhat betrayed, but I wanted to give them one more chance at this. I keep my bills, and I will be keeping an eye on it. If I don't see a big difference, then I'll switch over next year.

Thank you for the rating
Reviewed Nov. 13, 2019
I called Vista because they switched over before my annual contract with the other provider was over. I had only been on there for one day and I went over the rates. I was gonna join later, and then they mentioned the administrative fee for joining monthly and I wasn’t aware of that, so I cancelled. Still, they were upfront.

Thank you for the good rating
Reviewed Nov. 12, 2019
I called asking for help in understanding my gas changes with Vista and P.G. & E. Ashley clearly explained that I could reduce my charges with Vista by changing my present flat rate of .89 cents per day to .59 cents per therm. I naturally changed to the flat rate per therm which would reduce my monthly charges because I consume little gas. Ashley was very helpful and had a very pleasant manner.

Thank you for the good rating
Reviewed Nov. 11, 2019
I renewed my contract. It was a quick, easy experience. The representative was very nice and helpful. She took. Are of everything, plus something I didn't realize needed done. Nice to have someome go the extra mile to help.

Thank you for the good rating
Reviewed Nov. 11, 2019
A man from Vista Energy came by the house and explained everything to me. I never looked at what energy companies were charging me before. He showed me and broke everything down, and showed me how to calculate. It's just things that you just take for granted. He educated me. He was very knowledgeable. My contract was coming to a end, so they sent me several letters. I thought I'd get to it and even though I passed the time by two weeks they still went over the rates with me and were able to lower it.

Thank you for the good rating
Reviewed Nov. 9, 2019
I went online to do comparisons for energies in my area and I was in contact with a representative to sign up. Vista's customer service is really good.
Reviewed Nov. 8, 2019
The door-to-door rep who sold me Vista was awesome, very informative, and very nice. We had regular PG&E but with Vista now, we have a lot more savings. We love the quality of the service and we hope to renew it every year.

Thank you for the good rating
Reviewed Nov. 7, 2019
I just started the service with Vista Energy. They had the lowest price for the longest term. I have a relatively large house so I use a lot of electricity. So the way that their contract was set up seems to be the most reasonable for what my needs were. It was relatively easy to sign up on the site. I had to call the customer service to verify that the rate on the website included both the transmission and the generation charge. I just wanna make sure that that was true and I wasn't getting duped into thinking that it was included, only to find out later that it wasn't. It would be good to say clearly somewhere that that rate definitely includes the generation and transmission charge. But their customer service was great. The rep answered it right away.

Thank you for the good rating
Reviewed Nov. 6, 2019
Had a little difficulty hearing, otherwise no complaints about the customer service. I personally wouldn't recommend Vista energy to anyone I know because it will only save money for those who use a large amount of gas and I don't know anyone who does.

Thank you for the rating.
Reviewed Nov. 6, 2019
I was on my way into the Department of Human Services and Vista Energy had a little table outside. And on the table it writes, “A $100, sign with Vista Energy and you’re gonna get a $100 gift card, no questions asked.” That was how they present it to everybody. Once I got into signing up, the man turned around and said, “I’m gonna give you this one $25 card right now. All you've gotta do is call this number and give them this code, and they’re gonna put the card on.” He had me under the impression once I signed up, I’ll get a $100 gift card, four $25 gift cards, only to find out that that was just a promotion, a prop card when I called Vista Energy's number. I didn’t find out that that whole spiel that they gave me was a lie until I got the letter from Vista stating when I would get the rest of the gift cards. According to the paperwork, you will only get those $25 cards the first month of service, the sixth month of service, and the ninth month of service.
The Vista reps got their little stand where people go to sign up for benefits, for food stamps, etc. So, they were targeting the demographic that needs that $100. They knew they would say, “A $100. I'm gonna sign up.” They were making them feel like they’re gonna get it right there for signing up. They lied about it and that was the only reason that I switched from ComEd to Vista. I haven't gotten the bill yet for Vista, but I just paid my bill to ComEd. It was a $105. I don’t know if the bill I just paid made a difference or not.

What you have just described is most certainly unacceptable. I cannot apologize enough for the inconvenience that has been placed upon you. Please accept our sincerest apologies regarding this experience. Vista Energy in no way condones the misrepresentation of its services to gain sales. Please contact customer service today at 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Nov. 5, 2019
I had Ameren put me on a budget billing. The Vista Energy rep who came seemed nice. I showed him my bills and he said, "It’ll pick up after a bit." So, I took a chance and I signed up for it, and the process went okay. So far, my bill this month is $236, which is tolerable. I told the neighbors across the street about Vista Energy and so, they signed up too.

Thank you for the good rating
Reviewed Nov. 5, 2019
The representative came to the house and I wouldn’t have invited her in the house if I didn’t feel comfortable with her. She told me I was gonna save money. She explained everything to me and was knowledgeable about what she was doing.

Thank you for the good rating
Reviewed Nov. 4, 2019
I signed up with Vista Energy in 2015 because the salesman told me that my current gas provider is required to shift gas procurement to a third party provider by a certain date. The salesman told me their rates would be lower than anyone else's rates and that I would always be paying the lowest rate. In looking at my bill, I've been paying procurement fees to my energy provider and to Vista Energy. I called my energy provider and found that I'm paying twice for the same product and that I was never required to have a third party provider for gas procurement. I hate being lied to. I called Vista Energy to cancel and they told me that if I stayed, they could offer me a lower rate. When I signed up, I was told I would always be paying the lowest rate, yet since I'm canceling, they now have a lower rate? So done.

Thank you for your comments. I'm very sorry to hear about your experience. This is definitely not the standard of training the door to door person receives, normally you are explained the product and it is your choice if you want to sign up with Vista Energy or not. You were not paying twice for the same product. Please contact Customer Service today @ 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST. I don’t want to leave you with the bad impression you got from the door to door salesman and the product you signed up for.
Reviewed Nov. 4, 2019
It’s one of the cheaper rates and signing up was easy. I had signed up over a year ago, and I never got the gift card. Then they came out to make sure I got the gift card, and I still ain’t got it. They told me two weeks. It’s been like since August.

Please contact customer service Nia so that we can assist you. 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m.
Reviewed Nov. 3, 2019
So far, so good with Vista. I haven't had challenging things. They said I would get a discount with my natural gas.

Thank you for the good rating
Reviewed Nov. 2, 2019
A lady came to my house, and she said that I was overcharged and that I would be getting some cards when I sign up with Vista. However, she should have explained more the details about the debit cards that are supposed to be coming because I didn't understand it. I've been with Vista for over a month now and I haven't received a card or anything with $25 or $50 on there. Also, I just called them as I was wondering about my bill and they told me that it got mailed out today. So, I'm working with them now but if I don't like it, I would switch back to the company I previously left.

Thank you for the rating.
Reviewed Nov. 1, 2019
When I first signed up, they said I would get two $50 gift cards and I never got those. I used Vista Energy for six months and I thought it'd be cheaper. But my electric bill went up and I'm not using any more electricity the more I did before. It was very easy when I called and cancelled with them.

Thank you for your feedback, I am so sorry this was your experience. Please contact Customer Service today @ 888-508-4782 so that we may assist you. Hours of operations for Vista Energy's customer service department is Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Oct. 31, 2019
I felt Vista was a good company to go with because the rates go down on the bill, and it's a great thing now that I've chosen to be with them. However, I haven't gotten the two cards that they said I would get once I signed up with them. Other than that, our representative was excellent. All the questions that I needed to know that made me to want to go with them were answered. They have very great representatives and I was happy that I chose them.

Thank you for the good rating. Please contact customer service @ 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. so that we can assist you with the cards.
Reviewed Oct. 30, 2019
The Vista Energy salesperson promised me gift cards, but when I called to check on it, they said I wasn’t eligible for it. I was looking forward to those gift cards. I’ve been happy with Vista Energy Marketing though.

Thank you for the good rating
Reviewed Oct. 29, 2019
I got signed up with Vista Energy back in the summertime and it was okay, but then I found out that I'm being charged in monthly administrative fee and that another rate I'm paying for is variable. I'm now switched over to Inspire.

Thank you Mary Tutt for the rating and your feedback. Please contact Vista Energy today @ 888-508-4782 we may have another rate for you. Call us Monday thru Friday 7 a.m. until 6 p m CST. We are here to assist you.
Reviewed Oct. 28, 2019
I’m using Vista Energy, but DP&L is the one charging me. I was always curious if Vista could cut DP&L out and give me a better price. Nonetheless, Vista Energy works excellently and their reps are very professional.

Thank you for the good rating
Reviewed Oct. 28, 2019
Wanting to lower my bill, I signed up with Vista and I've been with them for a few months now. My bill went from 169 to 154. My girl got it too and I am to get a $50 gift card in February.

Thank you for the good rating. Please contact customer service @ 888-508-4782 so we can assist you. We are open Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Oct. 27, 2019
I would recommend Vista to friends. We just got our first bill this month. I kinda went through it to see and it looked okay to me. The young man from Vista that was here at the house was very courteous and very nice.

Thank you for the good rating
Reviewed Oct. 26, 2019
I live in an apartment building, and there was someone who came out to talk to me about Vista Energy. Our interaction was perfectly professional. Vista's service is great. And the cost is perfect. It's lower than majority of the other companies.

Thank you for the good rating
Reviewed Oct. 25, 2019
I just spoke to somebody at Vista Energy about a week ago, and I had concerns about my bill because it didn’t seem to do as it said. I was calling to cancel, and she said I should try it out and then see what happens. If I’m satisfied, I could stay, or if I’m not satisfied, then I could cancel at that time. I’m not really satisfied at this point. She changed my program from the unlimited to the per term because I don’t use very much gas. Another concern I had was I was told I was gonna receive a gift card, and I never did. So, she sent me some information on how I should receive my gift card.

Thank you for the rating. Please contact customer service so that we can further assist you. 888-508-4782 Monday thru Friday 7 a.m. until 6 p.m. CST
Reviewed Oct. 20, 2019
I was told Vista Energy would be cheapest. When I signed up almost a year ago, they helped me when I asked a few questions.

Thank you for the good rating
Reviewed Oct. 19, 2019
I switched to Vista because their rep talked about how much lower my bill was gonna be but, a few months in, I've been getting larger monthly bills. I've contacted them and I thought that they had lowered it for me but I didn't notice on this past bill I just got the other day that they gave me another deal. I don’t know if it just hasn’t gone through yet until like two billing periods, but so far, I’m not satisfied with it at all.
Vista Energy Marketing Company Information
- Company Name:
- Vista Energy Marketing
- Website:
- vistaenergymarketing.com
