Vista Energy Marketing Reviews

My gas is really high and I’m on a fixed income. The Vista Energy rep said that their service was gonna be cheaper, so I signed up with them around Thanksgiving time and their rep was really good about it. My bill from PG&E has been zero because I have credit from Care Credit. But I haven’t gotten a bill from Vista yet.

A Vista Energy rep came over the summertime and their service was a lower rate so I switched. When I signed up with them, they were supposed to send me a gift card, and I never got one.

It has been a year now since I've been with Vista Energy. I chose them for the price and it's the price that I knew it was gonna be. My experience has been good and their customer service has been good too.

Vista Energy was not fit for me. My electric consumption went down, but my price went up from what I previously had before Vista Energy. Also, during the original set-up, I had a representative who stopped by the apartment to offer it to me and explain stuff. When we called in to set it up, there were things that were not explained before that call to actually set it up, but that the representative just told me to agree to and that they would explain it after. I was very dissatisfied.

When I signed up with Vista Energy, I was told that I would receive $250 gift cards. One after I signed up and then one after six months, and I have not received anything. And it's been over 30 days now since I signed up. I contacted them and they told me that I have to be with them for a year before I could get them. They make sure to tell you that if you decide to not be with them, then it's a $150 if you opt-out early, but they didn’t tell us that upfront either. They need to be upfront with everything when they send people to talk to try to get more customers. So far, I have not seen a lot of difference in the monthly bill. I've spoken with their customer service and they answered my questions, but they could be a little more courteous.

I received a great service. The customer service representative was very helpful and response fast to my concern. He helped explain what happened to my bill and the rate I pay for gas. I am satisfied with the Vista customer service.

Be aware of what you're currently paying and what Vista Energy is gonna be charging. Vista came door-to-door in my apartment complex six months ago and they were pretty convincing. It was the first time I ever paid for my own electric bill and I was unsure and slightly naïve. Then my rate increased drastically. I was paying 5 cents per kilowatt with my service before and with Vista, I was up to 8. They were also charging me an admin fee on top of that. So my bill went from a monthly bill of around $60 to a monthly bill of about $80 to $85. I took Vista off and went back to where I was at, so it would be a little more affordable. The process was pretty easy. I called Ohio Edison FirstEnergy and they did it for me.

Vista's service is good. My experience with their representatives has been good too.

I have Vista for my gas. My interactions with their representatives were good and they had come to the door one day. The quality of service is all good too, and the monthly payments are fair.

I thought I would be saving money through the other company I was with, but it wouldn’t stay the same. It wasn’t a fixed rate. And I thought, reading all the information and listening to them, that I wasn’t as aware as I thought I was. With Vista, my monthly bill is a little lower. It’s not that great though. I had a friend who contacted me on Facebook. He had a shot of his Ameren bill, and it’s $6 and something for the whole month. So, he’s on a budget plan. So, it had interested me to know what the details and why it was that low. But for now, I’m satisfied.

I was in a store shopping when I heard about Vista, and their rate was lower than a couple other places. I also talked to the people for confirmation, and it was all right. Signing up was easy except that the presenter lied about the gift card. He said, “You’ll get the gift card in two or three days.” So, when the lady sent the papers and I called, she said, “It takes six months.” It’s holiday time and I coulda used my gift card. Yet, I still stayed with them ‘cause their service is feasible and something I could use. Their rate is reasonable as well.

A girl showed up at my house and was asking if we'd wanna sign up for Vista Energy. She was really friendly and she knew everything to say to me in order to get it. My bill is a lot cheaper with Vista and everything has been pretty good, so far.

I met the reps of Vista Energy out in the street, and they were very nice and good.

Going with Vista Energy sounded like a nice deal. The information was in the package. The rep said if we switch over we would save on our light bill and get a hundred bucks. However, the price was supposed to be five bucks lower but we didn't see that in our first bill. We were also supposed to get some free gift cards but we never did.

Somebody came into my front door and was talking to me about Vista Energy. They said they could set it up to where I pay the same amount every month with savings. With me being on a limited income, I’m trying to cut corners wherever I can. The representatives made things pretty clear. In my last bill, I happened to pay attention to it and I was wondering where the $24 was for. I called PG&E to find out what it was. The only thing I have that’s gas is my hot water heater. Everything else is electric. And I saw a $15 charge from PG&E and then the $24 charge from Vista. When they explained it to me and I looked again, the 15 was for delivery charge and then 24 was for the gas.

The representative did a great job at listening to my needs. She spoke clearly and helped me resolve my issue. She positively ended the call by wishing me a good day and kept a professional demeanor throughout the entire phone call.

A Vista girl presented herself well and her knowledge was good, so I decided it would be okay to go with them. I recently had an experience with another company that did not explain themselves and so, they got me to give information and I didn’t realize that what they were changing was the electric supply. They were forceful and implied that it was something different because I was elderly. I was a little confused, and so, I went along with it thinking that I would save money. But Vista was nothing like that.

I was on lunch and Vista Energy reps stopped me. They were nice, kind, friendly, and professional. Vista got the bill down and I paid one bill, but it came right back with another high bill.

My daughter connected me with them, and so far, so good. I got my first bill and it was efficient.

I was out having business lunch and I saw some of the guys that were asking people to sign up. I was just trying to see how their company works, so I gave it a try and switched over. I like how the rep handled his business. He was very polite and he did everything right. My first bill was pretty good. I was just wondering when I am going to receive my gift card. They told me by the 11th of December.

Vista Energy has pretty good rates and I’m comfortable with them right now, but I didn’t get my rewards yet.

I switch energy provider every 3 months. Vista provides the commodity and they offered the best price at the time. I did everything online, so I had no real person-to-person interaction at all, but it went smoothly.

I have been with Vista Energy for the last three months. They came out to my apartment and they told me that I would save every month. I like it because I save $20 off every month -- usually my bill is like 70 or 80. This service is like my first service and l like it.

A lady called me last week and said, “Your bill is past due,” but I was gonna pay my gas bill soon because I was just dealing with my mom’s situation who just passed on the 2nd. The rep was great. She called me two days ago and told me about Vista. I never knew I signed up for Vista Energy. Maybe when I was at work, they came here and my mom did. It shows Vista on the bill, but I thought it was from the PG&E. But the gas price is cheap. The pricing goes up and down most of the time, but they're perfect.

The rep knocked on the door and said the bill could be lowered with Vista Energy and so I gave it a shot. The only issue that I had was when he signed me up, he said that I would get a $100 gift card in the mail within 30 days. When I called back, they made it clear to me that it was only $50 and they said six months. It was way later down the line. I didn’t like that. He kinda lied to me about that. But the overall rates were okay.

We had a bad experience with Vista Energy. We had it out at the farm and we recently moved because our farm flooded. They charged $150 to disconnect it to transfer them to our new house. We weren’t very impressed with it. The quality of service, nevertheless, was good, and when the technicians came out they did really good service. When I call and pay my bills, they should also have somebody that speaks better English to talk to you and be able to understand them.

I had just got my apartment and just got my lights on. I was coming off the train and one of the reps talked to me and asked me if I signed up with any energy program and I told him no. Then, he introduced me to the Vista program and I agreed. He was very professional. I received my first bill and I paid it. I got my second bill yesterday and it wasn't too high either. I signed up for the gift card program. They said after I pay my bill, I should receive my gift card within 30 days.

I like Vista Energy better than my previous provider. It has a lot less tacked in hidden fees. Everyone seemed pretty professional and helped me understand, and answered all my questions. So far, their service is good.

Anna provided a very fast response time. She gave me a complete answer to my questions regarding the Vista Rewards Program and provided the information I requested. All very competently and politely! I look forward to receiving my gift card courtesy of Vista Energy. Thank you.

My contract is coming up for renewal...and I had several detailed questions for the customer service representative and he answered me quickly and to the point. He also gave me advice how to proceed. He was also very pleasant and it was apparent he wanted to help me with my question.

Vista Energy reps came to my door and told me that their service was cheaper than what I got now. So, I signed up with them and the process was easy. It has been two months now and I’ve seen a little difference, maybe a few dollars cheaper. It has been a good experience, so far.

Vista Energy reps were going house-to-house then and I was just outside, and they asked me about signing up with them. I said, “We need to know how much we needed to pay every month.” I’m not working right now, but I have part-time jobs here and there, not a steady income though. But my husband was all leery about it. I told him that me and my ex-boyfriend have done it before and that they’re not gonna scam us out of money. If anything, they’re gonna cost us less money. So, we eventually went with it and we've had it since July.

Tiellie gave me great, quick and painless customer service in renewing my flat rate contract pricing. She has a pleasant, soothing voice, which may sound weird but it does make a difference when talking to customer service individuals. She was quick in finding the updated flat rate pricing and she efficiently updated my account. I was on the phone with her for just under 4 minutes!

When I first signed up with Vista, it was supposed to be a flat rate. But that only lasted for a year, and then they put me at regular rate which I didn't noticed when that happened. A couple of years ago, I was kind of questioning that why my gas was much higher than what they had promised me. When I called them up, I was made aware that it was only for a certain amount of time. And then they put me on a lower rate because I wasn't happy with the rates that they were giving me.

I called Vista because they switched over before my annual contract with the other provider was over. I had only been on there for one day and I went over the rates. I was gonna join later, and then they mentioned the administrative fee for joining monthly and I wasn’t aware of that, so I cancelled. Still, they were upfront.

I called asking for help in understanding my gas changes with Vista and P.G. & E. Ashley clearly explained that I could reduce my charges with Vista by changing my present flat rate of .89 cents per day to .59 cents per therm. I naturally changed to the flat rate per therm which would reduce my monthly charges because I consume little gas. Ashley was very helpful and had a very pleasant manner.

I renewed my contract. It was a quick, easy experience. The representative was very nice and helpful. She took. Are of everything, plus something I didn't realize needed done. Nice to have someome go the extra mile to help.

A man from Vista Energy came by the house and explained everything to me. I never looked at what energy companies were charging me before. He showed me and broke everything down, and showed me how to calculate. It's just things that you just take for granted. He educated me. He was very knowledgeable. My contract was coming to a end, so they sent me several letters. I thought I'd get to it and even though I passed the time by two weeks they still went over the rates with me and were able to lower it.

I went online to do comparisons for energies in my area and I was in contact with a representative to sign up. Vista's customer service is really good.

The door-to-door rep who sold me Vista was awesome, very informative, and very nice. We had regular PG&E but with Vista now, we have a lot more savings. We love the quality of the service and we hope to renew it every year.

I just started the service with Vista Energy. They had the lowest price for the longest term. I have a relatively large house so I use a lot of electricity. So the way that their contract was set up seems to be the most reasonable for what my needs were. It was relatively easy to sign up on the site. I had to call the customer service to verify that the rate on the website included both the transmission and the generation charge. I just wanna make sure that that was true and I wasn't getting duped into thinking that it was included, only to find out later that it wasn't. It would be good to say clearly somewhere that that rate definitely includes the generation and transmission charge. But their customer service was great. The rep answered it right away.

Had a little difficulty hearing, otherwise no complaints about the customer service. I personally wouldn't recommend Vista energy to anyone I know because it will only save money for those who use a large amount of gas and I don't know anyone who does.

I was on my way into the Department of Human Services and Vista Energy had a little table outside. And on the table it writes, “A $100, sign with Vista Energy and you’re gonna get a $100 gift card, no questions asked.” That was how they present it to everybody. Once I got into signing up, the man turned around and said, “I’m gonna give you this one $25 card right now. All you've gotta do is call this number and give them this code, and they’re gonna put the card on.” He had me under the impression once I signed up, I’ll get a $100 gift card, four $25 gift cards, only to find out that that was just a promotion, a prop card when I called Vista Energy's number. I didn’t find out that that whole spiel that they gave me was a lie until I got the letter from Vista stating when I would get the rest of the gift cards. According to the paperwork, you will only get those $25 cards the first month of service, the sixth month of service, and the ninth month of service.

I had Ameren put me on a budget billing. The Vista Energy rep who came seemed nice. I showed him my bills and he said, "It’ll pick up after a bit." So, I took a chance and I signed up for it, and the process went okay. So far, my bill this month is $236, which is tolerable. I told the neighbors across the street about Vista Energy and so, they signed up too.

The representative came to the house and I wouldn’t have invited her in the house if I didn’t feel comfortable with her. She told me I was gonna save money. She explained everything to me and was knowledgeable about what she was doing.

I signed up with Vista Energy in 2015 because the salesman told me that my current gas provider is required to shift gas procurement to a third party provider by a certain date. The salesman told me their rates would be lower than anyone else's rates and that I would always be paying the lowest rate. In looking at my bill, I've been paying procurement fees to my energy provider and to Vista Energy. I called my energy provider and found that I'm paying twice for the same product and that I was never required to have a third party provider for gas procurement. I hate being lied to. I called Vista Energy to cancel and they told me that if I stayed, they could offer me a lower rate. When I signed up, I was told I would always be paying the lowest rate, yet since I'm canceling, they now have a lower rate? So done.

It’s one of the cheaper rates and signing up was easy. I had signed up over a year ago, and I never got the gift card. Then they came out to make sure I got the gift card, and I still ain’t got it. They told me two weeks. It’s been like since August.

So far, so good with Vista. I haven't had challenging things. They said I would get a discount with my natural gas.

A lady came to my house, and she said that I was overcharged and that I would be getting some cards when I sign up with Vista. However, she should have explained more the details about the debit cards that are supposed to be coming because I didn't understand it. I've been with Vista for over a month now and I haven't received a card or anything with $25 or $50 on there. Also, I just called them as I was wondering about my bill and they told me that it got mailed out today. So, I'm working with them now but if I don't like it, I would switch back to the company I previously left.

When I first signed up, they said I would get two $50 gift cards and I never got those. I used Vista Energy for six months and I thought it'd be cheaper. But my electric bill went up and I'm not using any more electricity the more I did before. It was very easy when I called and cancelled with them.

I felt Vista was a good company to go with because the rates go down on the bill, and it's a great thing now that I've chosen to be with them. However, I haven't gotten the two cards that they said I would get once I signed up with them. Other than that, our representative was excellent. All the questions that I needed to know that made me to want to go with them were answered. They have very great representatives and I was happy that I chose them.

The Vista Energy salesperson promised me gift cards, but when I called to check on it, they said I wasn’t eligible for it. I was looking forward to those gift cards. I’ve been happy with Vista Energy Marketing though.

I got signed up with Vista Energy back in the summertime and it was okay, but then I found out that I'm being charged in monthly administrative fee and that another rate I'm paying for is variable. I'm now switched over to Inspire.

I’m using Vista Energy, but DP&L is the one charging me. I was always curious if Vista could cut DP&L out and give me a better price. Nonetheless, Vista Energy works excellently and their reps are very professional.

Wanting to lower my bill, I signed up with Vista and I've been with them for a few months now. My bill went from 169 to 154. My girl got it too and I am to get a $50 gift card in February.

I would recommend Vista to friends. We just got our first bill this month. I kinda went through it to see and it looked okay to me. The young man from Vista that was here at the house was very courteous and very nice.

I live in an apartment building, and there was someone who came out to talk to me about Vista Energy. Our interaction was perfectly professional. Vista's service is great. And the cost is perfect. It's lower than majority of the other companies.

I just spoke to somebody at Vista Energy about a week ago, and I had concerns about my bill because it didn’t seem to do as it said. I was calling to cancel, and she said I should try it out and then see what happens. If I’m satisfied, I could stay, or if I’m not satisfied, then I could cancel at that time. I’m not really satisfied at this point. She changed my program from the unlimited to the per term because I don’t use very much gas. Another concern I had was I was told I was gonna receive a gift card, and I never did. So, she sent me some information on how I should receive my gift card.

I was told Vista Energy would be cheapest. When I signed up almost a year ago, they helped me when I asked a few questions.

I switched to Vista because their rep talked about how much lower my bill was gonna be but, a few months in, I've been getting larger monthly bills. I've contacted them and I thought that they had lowered it for me but I didn't notice on this past bill I just got the other day that they gave me another deal. I don’t know if it just hasn’t gone through yet until like two billing periods, but so far, I’m not satisfied with it at all.

I re-upped my contract with Vista Energy and they changed everything to my name. It only took a 5-minute phone call to do all that and so far, everything’s going great. They also lowered my rate.

Response was quick and helpful. Rep was polite. She resolved my issue to my satisfaction in a very timely manner. She ended by asking if there was anything else she could help me with. The service was effective. Thank-you very much.

I have a 5.99 a month fee with Vista Energy and my electric bill is usually right around $20, so a $6 fee is a third of my bill. Because of that, I called to tell them to stop their service, but the lady asked if I'd continue with them if they waived the fee and lowered my rate by a couple of pennies. I told her that would work, so I didn't turn their service off. The lady was very friendly and I didn't have to worry about looking for anybody else. I've been with them for a year and a half now and so far, I'm pleased with their service.

A very nice, polite gentleman from Vista Energy came to the door, and it sounded reasonable to me, so I tried it. I was with Columbia Gas and with AEP, and I didn't notice any change in the service. The service was fine. But I just called Vista Energy today and told them to switch me back to my original suppliers because it’s costing me a whole lot more money. In the three-month period that I’ve waited, I could’ve paid four months’ worth of energy bills so it’s cost me about another month’s worth of bills. The person I talked with about it was very polite and nice and understood and sorry that I had to do it, but it is what it is. If the cost was going to be less, then I would have no problem with it at all.

Everything has been going well with Vista Energy. Whenever I reached out to them about a bill or something, the people that I have spoken to were nice.

A person who came to my front door and told me about Vista Energy. Our interactions were very good and I ended signing up with them. So far, I get my bills through the mail and things are working out. But I called them a few weeks ago to ask if there was any indication of how much money I was saving or if there was any savings at all, and I didn't get a direct answer for that.

Vista Energy Marketing's customer service was okay.

Vista Energy is cheaper than my previous provider, and the quality of service has been good. Their reps were polite and respectful. Overall I would recommend them.

It has always went well with Vista Energy. Nothing has been interfered with and so forth, so everything’s great. The ones that I talk to on the phone have been very pleasant and helpful.

Vista Energy Marketing service is great. At first, they were charging me unlimited usage, but I wasn’t using that much of a gas on a daily basis. That plan was not necessary for me. I called Vista and I switched back to a pay-per-usage plan. My interaction with their rep was fine.

Cancelling service. I was given other option other than cancelling which I took. Jacqueline was very professional and explained why I was spending more money than I needed to and gave me several options and was very patient with me as I weighed my options.

I was upset with how things ended out with Vista Energy Marketing. When the Vista rep came out, he made the deal so appealing that I switched. I was under the impression that I would be receiving gift cards for the gas and electric, but the lady from Vista informed me that they don't do it for electric. The Vista sales guy was misleading. So, once my little year is up, I'll go back to the people that I originally was dealing with. As for the gas bill, it looks like it decreased, but the electric bill looks like it increased. But a deal is a deal, and of course, you have to know that your bill is gonna fluctuate during the appropriate season.

Someone from Vista Energy Marketing came to our door and took care of me. Their service is excellent compared to the one I had before. Our monthly bill has been lower since we've had Vista.

I talked to Nancy to inquire about my rate per therm. When she informed me, I requested she cancel my account. She offered me a plan that would guarantee I would always pay less than Nicor 's rate. She asked if that would acceptable, I agreed. Nancy said I would have to call every 6 mos to renew the new plan. Nancy was professional, pleasant to talk to and not pushy.

I heard good things about Vista Energy. They called me and they were good as well as the quality of service they offered. I never had a problem with them so far.

Vista Energy is a good company, and and I got a lot of friends that tell me that too. I pay every time and the quality of service has been good. I like them and I’m happy.

I'm going into my second year now with Vista and so far, I like it. Their price is competitive. Also, the young man who came to my house and explained everything to me was really nice.

Thanks for the mention!! If it wasnt for your mention I would have went with my first mind to cancel with Vista. However your taking the time to discuss with me what might work best for me through your reduced rate pricing: Im probably a customer for life! Go Vista.

Nancy was extremely helpful and advised me I had missed out on the two gift cards when I activated my service during 2018. However, she remedied the situation and explained what she was going to do to assist me get the gift cards.

My experience with Vista Energy has been fine. I've never had any problems with their customer service and the monthly bill with them has been a little bit lower. They’re cheaper, but other than that, there’s been no visible difference.

Our experience went very nicely. Quick. Very helpful. We made payment arrangements the person that helped us was so very nice and knew how to help us. When i asked questions he answered what I needed to know quickly. Thank you.

The rep who came, knocked on the door and told me about Vista was knowledgeable. They explained the different rates and how Vista had the lowest. I was impressed with it and I've had them going a year now. Their quality of service is good too.

I just got Vista Energy and their reps were all right. They just didn't say I’d get the $100 visa card in five or six months for signing up. I didn’t get that straight. I don’t know whether it was me not listening, or them not telling it right. So it could’ve been either. But the quality of the service I've received so far has been good.

Everything's been all good with Vista Energy and I'll refer them to somebody else. I ain't had a problem yet and I'm satisfied with everything. Their service is the best. It seems like my bill remains the same but I can't complain about it 'cause I run my air a lot. It's hot.

My interactions with Vista's reps have been okay. I generally do a lot on the internet, but I recently had to contact them. We had a pellet stove previously. We got rid of it and got a gas fireplace. I wanted to know when our two years was going to be up and they said they would contact me. I wear hearing aids and the pushing of the buttons, getting through to somebody and getting somebody to answer the phone, makes me get a headache. And when you finally get somebody, a lot of times, it’s somebody that can’t speak English or has an accent. We’re on the budget billing and there’s no balloon payment at the end. I set up my payments on an automatic through my bank, and I have no problems.

We've had Vista for a couple of months now and our bill varies a little bit. It’s been great.

When I first signed up Vista Energy's rep told me I would be getting a $100 gift card for my new energy company. Even though I was in a time crunch, I went ahead and signed up with them. With the gift card, I thought it would be good. However, I never got it. We've called them three times now and their reps say the gift card will come and it never does.

A guy from Vista Energy was right outside and he said something about a free Vista card. He was very good and our interaction was wonderful. I went with Vista and it worked. The service has been wonderful.

When I first started with Vista Energy, I was gonna change to Nicor Gas again because I didn't see any change with my bill. Also, the person that came to my house and told me about the offer with Vista, told me that they were gonna send me a gift card worth $100 that I didn't receive. I called the company because I didn't wanna be with them, but the person that talked with me asked why. I told him what happened. He told me, "Well, give me another chance. This time, you will see a change on your bill." I gave them a chance again. When the bill came, I saw a little bit of difference.

The guy that came on the door selling Vista Energy's service was real good. He very knowledgeable about it. With Vista Energy, I'm paying a little lower and their service has been good too. I'm just wondering if I'm gonna get my gift card soon.

I talked to somebody at Vista Energy Marketing a while back. It was my last month, and I noticed when I was with a regular PG&E, my gas was cheaper. With Vista, it’s a little bit higher. I don’t use that much gas, and a lady was telling me that next month, it should be showing a lower. She was saying the time I called that that billing cycle was almost done. The only thing I used it for is the shower. I have an electric stove and during the winter, I do not use my heater. I have a friend who works at PG&E and she was telling me, “Wow, they’re charging you this much? Your bill from PG&E would’ve been $5 and they charge you almost $25, $30 here.” Also with PG&E, I used to look on the internet on the first of each month, and my bills would be there. We’re waiting for Vista to find out where my bill is. I do all my bills on the first. I go on my internet, I look at all my bills, and usually I’m waiting for five or six days before I get my bill.

I called in to ask for quote because I was spending too much money on my bill. I had heard that Vista was a good company with great prices. Janet answered the phone and she was really friendly and explained to me how much I would have to pay and how to switch companies. I would love to thank her. Because of her I don’t have to pay so much money anymore.

Some guy that worked for Vista knocked on my door, and he was asking me what was my billing. He told me the business. I showed him all my bill, and he said it shouldn’t be 1,000 kilowatts if I was using nothing but the air. I don’t use my lights a lot. The rep was professional, but he was also asking for my number saying he was gonna call. He kept asking what time was my fiancé is gonna be home because he didn’t wanna call if he was here. I haven’t had outages lately. I recommended my mom already to Vista. I told her about the rate difference, what the rep explained to me because there’s a major difference within payment of electricity since she’s not using that much.

We signed up with Vista Energy over the phone, and the reps kept calling our number repeatedly. That was annoying. But other than that, they were very pleasant and efficient. And the quality of the service has been good.

Never was informed about an ETF and agent made sure it was waived even through the tough experience she had with me. She also made sure that she sent me an email confirming that the fee was removed. Agent was very respectful and made sure that she gave good customer service.

Everything is going ok with Vista Energy. The rep explained to me that I would have a lower charge but I’ve gotten two bills now and it's has been higher. It’s been hotter though, so I’m not sure if that’s why. Also, they told me if I signed up, I was gonna receive a $100 gift card. I signed up on the 29th of last month and I was wondering when am I supposed to receive it.

I have gas with Vista and I've been with them for years. Their reps were very nice and respectful, but I didn’t see the drastic change that I thought I would see. The gas is still high but having a little bit helps. It could be lower and I would appreciate it, but I doubt anybody is going to get a good gas.

Going through PPL, I went online and signed up with Vista Energy. It went well and as far as I know, their cost should be cheaper than other companies. I'm satisfied.

Tried to activate a gift card online but there was no active link. I contacted via the chat room and even though the office was closed, someone got back to me quickly and activated my gift card during weekend hours. Now that’s customer service. Thank you.

This young lady was very informative and showed me how I would benefit by keeping your service. She explained the rates in a way I could understand them. She was professional and pleasant to work with. I would say she exhibited excellent customer service.

I called about the increase in our gas bill and was assisted in having the rate reduced to its previous rate. The call was handled in a very professional manner. Thanks for the kind assistance. I will call next year when the next 12 months have passed.

Chris really help me with all my questions, explained every thing in great detail, made me feel comfortable, also went the extra mile to make sure will receive my gift card. Was really a good experience talking with him.... Just wanted to give my feed back from speaking with Chris.

I've been with Vista for a long time. I like the quality of their service and their reps were helpful whenever I called them.

Had a call with Mr. Joel ** who was very helpful and pleasant. Very pleasant person and helped me get the rate locked in for the future. Was helpful and had no problem getting an answer. Would recommend your company to everyone.

I've used a different provider before and, in the summer, my bill used to be around $47 because then you don't use that much gas. However, my Vista bill now is kinda high. I pay almost $100 a month. The service is okay though.

Anna did a great job helping me and was fast to answer all my questions and concerns. I had a problem receiving my Visa card so I explained to her I only had my code and no card. She told me she has my code and she activated my card right there. Also explained I’ll be receiving my card 7-10 days.

After comparing rates of different energy providers, I switched to Vista. There are some months where we don’t use energy very much, and the whole purpose of going with them is because they're cheaper than who I had. I signed up online and the process was easy and seamless. But it would be nice if they could waive or reduce their monthly fee based on age or veteran status, and have consideration to have their dollar per day service fee reduced or eliminated also because they're dealing with elderly or veterans, retired people. I asked them about it over chat but I just got a flat no.

When I signed up with Vista Energy, their guy said something about receiving a Visa card for switching. However, I never received any of that, and my gas went way higher. My gas bill was running $169, $142 in the summer. I live by myself and the only thing that’s gas in my house is the heat and the water. It’s summertime and I'm not using any heat. I’m also an old person. And I’m leaving for work at 2:00 and don’t come back ‘til after 3:00 in the morning. I called them and the rep said I was locked in at $75. She told me she would lower it to 50. That’s still too high. I get a bill for $112. That shouldn’t be. My gas bill in the wintertime is usually $75 a month. So then I unenrolled and they let me cancel. I also asked the rep about the gift card but she acted like she didn’t hear that part. She kept trying to talk me into doing something else

I've had Vista for a month or so now, and it’s working out pretty well. I spoke with them when I signed up and it was pretty smooth and easily understandable of what they were trying to help save on. The cost, it’s really different and kinda nice. It's lower too.

I called in to ask about pricing on my current gas bill from PG&E. Maximillo was very helpful and explained pricing structure and offered a fixed rate plan to see how that would work for my account. I am very pleased with the help I received.

Anna went above and beyond my expectations for service, she made dealing with a frustrating situation look easy. She was very polite and My experience was pleasant with her, I was a bit upset when I called originally, but her great customer service put me at ease.

I called because the place I had been on was the wrong one for the amount of usage. Not only was she extremely polite and courteous, she was able to clearly explain the difference in the two plans, switch me over to the one I should have been on originally, and certify that it would be possible to switch to a different plan when I get a gas stove. I'm extremely satisfied with her service. The only thing that could have made it better was to have been retroactively reimbursed for those months when I should have been on the other plan.

I had Vista Energy in Nebraska. They offered the best price at the time I needed their service. Then when we were selling our house, I spoke to them and they told me there was a fee. The gal that worked with me was great. It took her only 10 minutes to get the fee waived. They did a good job and I would recommend them.

Black Hills Energy was my gas company but they contracted out through Vista Energy. I thought it was really weird how my gas company contracts out to another company. I’d never encountered that before. Every two years, I would have to go and choose a new provider and I thought that was dumb. The service was good quality though and I never had any issues with it. My interactions with their rep were fine too. But when I moved out of state, they charged me $150 exit fee for not being a customer anymore and I thought it was ridiculous but they waived it for me because I had to move because of a job transfer.

The person was nice. Told me everything I needed to know and answered all my questions I asked him. Not sure what my order number is sorry. I am happy with the rates I am going to receive. On both gas and electricty.

I switched both my electric and gas to Vista Energy Marketing and the guy who signed me up was very mannerful and knowledgeable. The service was pretty much, "Turn your electric on," and it worked. No disappointments so far. I just have to compare these bills to the bills in the past although it's hard to tell after only two months. Also, when I signed up, they said something about getting a Wal-Mart card but I haven't received anything.

Very good???? The person that helped me was very polite. She did a very good job and assisting me and what I need to have done. I need to have my service turned off and is she provided super good performance for me. I really appreciate her help.

I joined Vista Energy two months ago and the quality of their service had been A-plus. I was really happy with the helpful tips and ways that they had. They all did well. They equal other electricity companies. Their service compared to the price I paid has been good.

Vista Energy's service has been great so far. Their representatives are very professional and courteous. I would recommend them overall.

As of right now, Vista Energy seems to be a lot better in pricing compared to previous carriers. Their rep is very personable, and their professionalism and courteousness are very good. Sometimes it seems like there are more expenses, and other times there are less. But everything’s got ups and downs, so it’s good for now. It depends on the time of year too.

I had a very good experience with Anna when I called on 6/26/19 to cancel my service/contract. She was very friendly and helpful and was able to answer all of my questions and help me with my cancellation. Only canceling my service due to moving to a non-service area.

The reps at Vista were very good and they knew what they were talking about. The lady that enrolled me was very professional, succinct, easy to understand and patient. She knew about the program, she knew what the offering price was and she took care of it.

The customer service of Vista Energy was okay and quality of service was alright. But I didn't really wanna go with them and I didn't wanna pay extra for my bill.

Nancy was personable, friendly and informative about Vista's utility plans for electric and gas rates. She was well spoken and answered all questions. Everything was explained to my satisfaction and an email confirmation was provided upon my request. She represents Vista Energy in a fine fashion and should be considered an asset to the company.

My bill went up after I signed up with Vista. I was paying no more than $30 every month since I’ve been at the address that I’m at, and now my bill has never been under $50. I'm waiting for my upcoming bill where our heater hasn’t been used to see if it went down and see if that’s what made it change.

I was terminated early by a false application from a Competitor converting me to their company without my consent. I was able to get reinstated by VISTA, and renewed for another year upon completion of my original yearly contract through 2020 at the same price and VISTA added a no early termination fee. Thank you.

Vista Energy had the cheaper rate for the usage so I tried them out. Their rep came and asked me what was my usage in the other bill. He then showed me their rate and it was cheaper. He set me up, and he also told me I was gonna get a gift card. But I still haven’t seen the gift card. Other than that, he was reasonably knowledgeable and he knew what he was doing. He seemed like a nice guy. My bill has been lower now. It’s $57 this month, so it’s been pretty cheap.

Tiellie was very helpful and was able to go over my account and get a better rate for me that I’m able to afford. A very pleasant and helpful young lady. I really hope all your representatives are as pleasant as her.

After talking to Susana for a short time she told me about a rate change. After explaining things to me I told her to make the change. After a short time it was completed. I was amazed at the quickest she handle it and the best part is I will save some money. I can't get over how good she was.

I am selling my property so I called in to get some info on changing owners on account. Max did a great job letting me know what my options were and helping me know how to proceed. Great customer service was provided.

I was charged an exit fee on an existing contract account. I was asked to move from landlord as the house is being sold. The fees should not have been applied as the landlord resumed the contract as per Black Hills Energy Choice Gas policies. Agent was pleasant and passed me over to management to have the fee waived.

Coming from Roscoe, we had PG&E and our gas company separate. When the Vista Energy rep came by, he told us that the energy numbers that we already have was high. My husband and I have retired, so we’re always looking for better deals. The rep was friendly, courteous and professional. So far, I'm satisfied with Vista.

Vista Energy was doing door-to-door sales and came to my apartment. They promised me the moon and sun and that my PG&E electric would be less if I didn't have gas other than the water heater. But I’m noticing on my bill that I'm getting a $25 charge from them, which they didn’t tell me about. They also need to be upfront and honest about the $25 charge on my bill every month. Plus, they need to be more informative. I called them about the charge but I didn't get anywhere. The customer used to be able to reach somebody and not have to go through all these hoops just to reach somebody.

I was called to confirm my changes with my prior utility company and the agent Tiellie greeted me and spoke to me about my concerns. She was very punctual and understanding and I would choose Vista energy again. Plus I love rewards...

I happened to be looking at different electric companies and the guy from Vista Energy was there at Walmart. I talked to him for 20 minutes and then, I filled out the information, which took less than 10 minutes. We had to call the company, verify who I was and get my social. Everything the guy told me was on the bill when I got the first month. It was straight up and to the point. I love that instead of giving you a rewards card, they use that money to donate it to either the elderly or the children. I didn't have any problems with Vista and the customer service was nice but I changed to another company because the rate that I was paying was 0.3 kilowatt higher.

AnnaI answered my request by text this morning and had already made arrangements for the gift card that I had been asking about. She's very efficient and the text definitely came across as friendly. I really appreciated the fast service. I look forward to receiving the gift card.

Texted in about my bill being higher than I was told it would be. Anna let me know to contact Amren about this issue. Thank you so much Anna for your support and time. I hope you have an amazing Monday and a great week!

Francisco was very nice and helpful offering an alternative to my request which I accepted. I just hope it saves me money. He was articulate and easy to understand, since I don't always hear as well as I used to.

Vista Energy had what I consider to be the best price. Signing up was easy. The cost makes sense with the energy that we use. It’s whatever the kilowatt hour is times the number of kilowatt hours. Overall, my experience was smooth as silk.

Vista Energy was better than the other supplier and I’ve been with them for two months. The price has been good so far although in the first-month's bill, they charged the monthly fee of $40, so I need to call them to find out why. Their customer charge is high but when I compared the best rates, Vista was still good.

I have just my bill with PG&E which was over $50.00! I've never had a bill that high. Then PG&E told me about a third party that I was paying to. Well Nancy took the time to explain how Vista works and to say I was please with what she said is an understatement. Now I am a happy camper thanks to Nancy!

I like Vista Energy a lot better than other providers. The lady who got me on this, was really nice and very professional. Also, my bill was 372, and then when I switched to this my bill went down to 194, so that was a big jump. And then, just this recently, it was 146. It's saving me money and I like to save money.

I've had a good experience with Vista Energy. Their reps told me that I would be saving and since getting them, the quality of their service has been great. My monthly bills are down $100. I can't complain at all.

I like the program of Vista Energy where you pay a monthly fixed fee. Plus you pay a little bit less than the actual usage. I set up the service over the internet and everything has been fine. I’m very happy with the service.

The Vista Energy representative was very polite but he made a promise about a $100 gift card once a month if we make the switch with them. He also said that the rates were lower than Constellation's, which was the company that I was with. Then I received an email about the activation for the card. But how would I get activation to a card that I do not have, that I have not seen? That was when I called Vista Energy and that was when I learned that I was misinformed. I was told that I would have to wait six months. The rep had made it seem like it was something that was gonna be right away. I have even thought about going back to Constellation. There was really no difference between the two.

A sales guy from Vista Energy came out and said they have good rate savings. He also went over the service fairly well. I've been with Vista for a month now.

The service representative was very good to work with. Got my question about the gas that I was checking on was correct, and the new rate would start on my contract as of June first and run for two years.

Somebody came to my door and was talking about Vista. They were talking about how much money I could save if I went with them. So, I did. The reps were great but they don’t know enough about it. I’m by myself and I found that the bill was bigger than it was before. I wasn’t saving anything and so, I called the other day and the customer service rep was good about trying to find a plan that best suited me.

I only have one hookup for gas and it is a furnace for the winter. When it was just PG&E I only paid $2.95 for service with no other fees during the summer months. I called PG&E who referred me to Vista. I appreciated the person who responded to my call and informed me they would help me. Thank You.

Someone from Vista Energy came to my house and talked to me about it. He was sincere and he explained everything to me. Signing up was quite easy and Vista is better than what I was paying. It’s still not a great difference, but with the reward thing, it kinda helps it. I’ve never had anything like that before but the overall quality of service I get from Vista is good.

I've had Vista Energy for a month and all the reps I've interacted with have been cool. One of the guys were training and he did pretty good. The service skills and the way he was talking was professional. However, I was supposed to get a gift card from them and I never did receive it.

The people I called on the phone were very helpful. Nice and helped me get a better rate on my light bill and told me what my lower rates would be and they would get changed as they could. And for that thank you. Braxton

Vista’s customer service was very helpful and friendly. They helped me out today by answering every question I had, they didn’t rush me out the phone like other companies. I was also able to communicate back and forth with the agent and that’s a plus.

I really appreciate the service. Questions answered and related communication that I wasn't expecting regarding my account. Maximilano was knowledgeable and easy to understand all that I wanted and needed to know. He is definitely an asset to Vista Energy, all with some positive changes in terms of cost to me was extended so I can be happy.

He was helpful, and he was patient. He was able to give me the gift cards that were promised by your company. In doing so, he was able to protect the image of your company. Actually, in the beginning, I was not satisfied with your company. I was waiting for the gift cards for a long time. With his help, I was able to obtain the gift cards. So, he is doing a very good job for your company. Your company should give him a reward too.

Several years ago, Vista Energy called me and said they could lower my gas bill. I signed up and I've been with them for 10 ears, and renewing has been okay. The only thing that happened was, they go on contract and the last contract that I had was two years and when it expired, they went into a program with higher rates. I had to call them. When your gas bill goes from around $100 to $170 in one month, definitely it’s a mistake. They've made some mistakes, but they corrected it. They sent me a refund. It took about three weeks, which could’ve been sooner.

Anna was very polite and courteous as she explained in full detail the process and answered all my questions efficiently. I will definitely be recommending your service to all of my out of state associates. Vista provides great customer service!

The sales reps of Vista Energy Marketing were very skilled and they explained their product well, so it was pretty cool. The rep was very prompt and answered my questions. I've been with them for two weeks and so far so good. The service has been nice.

Gas provider and plan - Susanna was very helpful and positive in clearly explaining my options. With so many choices available and so many emails to sort through and consider different plans it was very confusing. She was easy to understand and highly effective on the telephone. She is a valued ambassador for your company.

I want to thank the agent for helping me today. I called Vista’s customer service department for rates. The agent that answered was knowledgeable, and answered all of my questions. He explained to me the plan details. I would recommend Vista Energy to others shopping for rates.

The Vista Energy people were walking around my neighborhood and came to my door. I liked the fact that with them, my bill was gonna be so low compared to what it was. So, I signed up and I have them for about a year and a half now. I liked them for a while until I paid attention to my bill and it wasn’t what they told me. They made it sound like my bill was gonna be a flat rate at 20 something a month when in fact it was the 28, then PG&E charged me for the delivery fee. That wasn’t explained to me completely and Vista's reps should let the customer know that it was gonna be two separate charges.

My bill has been high for a while and I didn’t realize it as I set up the automatic pay each month. After a couple of months, I started to notice it and felt like I wanted to quit the program then Vista gave me the discount. As far as customer service goes, it’s good. I just don’t know what’s different. If they can list the difference of the PG&E bill and their bill, that’s okay for me. But if I don’t have the clear picture, I just don’t know why my bill is so high.

The reps from Vista Energy were courteous and the interaction was fine. They were very professional. I’ve only had it a month and when I turn the thermostat up, the heat kicks in. I flip the switch and the electric comes on. So, it's good which is what I expect and there has been no interruption of service.

The reps of Vista Energy are very nice. They helped me get set up in the program and I never had a problem when I was setting up. But what it is, is you have to renew every year and I didn't know it at first. And then, another company came in and jumped right in and it was a higher price. Vista is a lot better. I am on disability, so Vista helped me quite a bit. It saved me on my bill. I'd recommend Vista 100%.

A door representative from Vista came to my home and provided me some information. He asked if I wouldn’t mind letting him see my bill and he could show how much I would be saving with the program. The customer service was good and signing up was very easy. The guy was super friendly, so he made me feel very comfortable with it. I just called Vista a couple of days ago and found out that I’ve been with them for almost a year.

I’ve been with Vista for almost a year now. When I went with them, they were the only one that made sense at the time ‘cause everybody else I talked to is trying to get me to buy their solar panel. I've had great interactions with the Vista guys. My life is crazy right now but they made it super easy for me to do anything and adjust, so it’s nice. They hooked up the account and I get the emails on time on how much my bill is gonna be and how much kilowatt. Whenever I needed to contact somebody, they answered quickly.

I’ve had a good experience with Vista Energy. The provision has been good, but everything still runs through Ameren for me. The reps from Vista were nice and polite. Since switching to them, the bill has been a bit lower. In the wintertime, it is higher than a kite, but that was because I’m heating the outside. I live in a trailer house and trailer houses are not known for their energy efficiency.

Someone knocked on my door and said that Vista Energy would be a supplier and if I did that, I would get a $100 gift card. It was intimidating, so I went with it. After switching to Vista, I got my monthly bill and it was so high. I had to call customer service and change the per-unit charge to a lesser one because they didn’t give me any options. I told them about the charges that I had and that I didn't know why I should have a higher rate than what I had before. They explained about the charges and I said that when I compared to my previous supplier, the charge was less. They said they could match it, and I went with the one that matched my previous supplier. Though this month has not been much less, it's fair enough.

Very helpful and friendly. Answered every question and helped understand my bill. I was unclear on how I was saving money as I was told I was when I signed up for Vista’s service. Saved me money on my current bill.

The young lady who answered my call was most pleasant, quick , thorough and knowledgeably responsive to my questions. It was a pleasure speaking with her. Without having my account number, she was able to get my information quickly and let me know of my customer coverage and left me with a smile on my face. Thank you.