Vista Energy Marketing Reviews

My bill used to come in like 15 bucks with Vista. But as they said that my bill could go up after the first year. I'm believing that it went up after the first year. I'm paying like $50 now. I've been waiting on Vista to send me a gift card for signing up. I had emailed them about my gift card because I had never claimed it and it says within three months, I could claim it. I had them for over a year. As far as their customer service, I do like how they get back to you ASAP which is a plus for me because a lot of people will have you on hold, especially in this time right now.

Prior to having Vista Energy, my bill was way high, and I started checking. When I signed up with Vista, I thought, “I have nothing to lose. Let's try something different and see how that works.” The people that I signed up with were friendly.

Vista came to the door and my interactions with the rep were straightforward. It was a very easy setup. Also, they were very knowledgeable. They answered any question I asked. The overall service was good and the experience was great. Listen to what the representative said. If it's something that you can find you some savings, go ahead and do it because it does work.

I pay Black Hills Energy. It's summertime now and the gas has been turned off all the time, so we're not needing much electric. Although, last year, I paid like 135 a month for an apartment with three bedrooms. It was crazy. It must have been probably $85. I talked to customer service last week and they were professional. I was totally satisfied overall.

Vista Energy had a better deal than what I was getting from Dominion. I signed up with Vista and it's a year-to-year thing. I renewed a couple of times and it's been easy. That's the best thing because if I don't want it next year, I don't have to take it. I renewed with them last month. They put a representative on and they tell you that you don't have to renew. If you keep with them, they still keep the rate they give and there's some $5 charge. Vista sends me a letter every year and I look at the rate. I look at the rate that Dominion is gonna give too and usually, Vista is always a little better. It's not the greatest deal on Earth but they have been good. Also, Vista must be down in Texas somewhere. If you're in a certain state, you hit a certain number, and they give you a person who takes care of that territory.

Somebody from Vista Energy showed up at my door. They were giving me some gift card, and they promised me that my bill will never go over $25. My bill is never under $47. So, it's cheaper for me to go to PG&E. Recently, Vista Energy sent me the paperwork for renewal and a $25 gift card. I'm hesitating, because if I do that, I might end up signing with them for a longer time.

I went from paying aprox $77 for gas to paying aprox $347 some months more. I had autopay on my PG&E bill so it took me 3 moths to notice how high the bill was. They had already robbed me over $1,000. They came to my door and told me I could pay about half the price of gas per therm. They said there would be a "small" delivery fee. Not true, this company is a complete SCAM!!!! You will not save any money, do not do it!!!!

I was signing up for a different company that PG&E worked with, and I figured that I’d try this company out because they were supposed to be lower. The customer service has been calling and asking how it'd been working out. They have all been nice. But as for my bill, it's the same. Then they told me that I'd be getting a $25 gift card. I never received it, and six months after that or three after that, I'd probably be getting a $50 gift card. I haven't received that as well. When another company comes out, I'll be testing it out.

Vista Energy is all a gimmick. When they get you to sign with them, they tell you they're giving you $100 to sign on with them and they actually give you nothing. My first electric bill seemed cheaper but every bill after that just seemed higher. Their prices were not what I paid. My bill was always higher and I ended up paying more. Then I had signed the contract, so there was no way I could get out of it because I had to pay a $175 penalty if I broke the contract.

A friend told us about Vista and we tried to help him out. We signed up for the service and that was simple. Vista has been good and we have a yearly contract with them. My bill's been really pleasant.

Vista Energy came to the house and asked me what energy services we used. They said that our bill would drop significantly if we went with their services. Signing up was simple. We had signed up with another carrier similar to them. Our bill did drop a lot and we were really happy. That was why we thought we were gonna get the same kind of services from Vista Energy that we got from the other one. The payment rate doesn’t drop, so we would have been better off to sticking with who we were with the first place. They were really professional. They seemed helpful, but they weren’t.

I tried canceling Vista Energy just recently, but I couldn't. I have to contact them. The experience has been okay, except for my bill. I'm in an apartment. What they explained to me was my bill was gonna be lower and no surcharge. But when I've been getting my bill it is a little cheaper as far as the gas price per unit but the surcharges made my bill bigger than it ever has been. Now, if I had a big house and had the gas on all the time, I can understand where it would be cheaper. But for them to do apartment complexes, it's really not economical at all. I was dissatisfied because they didn't explain the surcharge to me at all.

My husband switched over to Vista for gas. We are noticing a lower monthly bill but it could be cheaper.

They came to my door and were offering the service. I listened to what they had to say and it sounded like a good idea. It was gonna lower my gas bill by almost 75% and it did. I just renewed the service last week. I called them and gave them my name and address. They looked at my account then said I'm good to go for the next year. They also lowered my rate. My thermal unit rate went from was 60 cents to 44 cents. Before I had this, with regular PG&E, I was paying almost $175 per unit. My gas bill in the wintertime used to be almost $300 because I put the heater on. Now it's $130 at the most. I get a statement on my PG&E bill that has Vista at the very bottom and it shows how much I pay them. Vista has been really good. I have recommended it to many people at work and a lot of people have called and said, "You're right. It lowered my gas bill dramatically." They've all told me nothing but good things about them.

The sales rep was kinda pushy and told me I would be saving money. But I didn't see any. It's like they went up almost $20 more a month. They spiked up the amount that I pay for gas and I don't know how to contact them. It's part of the PG&E bill.

I called for help to understand my billing and Kathy answered all of my questions. She was very helpful and if I ever need to call Vista again, I hope she is the one to assist me. Thank you again for all the help.

Vista is a good energy source. It helped me out a lot. It let me know when I’m behind or when it’s coming close to that time to pay. The reps are pleasant too.

I was with Vista for about two years and it was always pretty straightforward. As far as gas services go, as long as you pay your bill, you're good to go. The pricing was good but my first year kinda sucked. When they asked me to keep with them, instead of changing to somebody else, they gave me a pretty good deal like a fixed rate. It was really good, but I just moved and they took me off of there. The property I moved to already had a set plan and Vista wasn't able to keep mine. I liked mine better, but they didn't allow it. They called me and told me about a cancellation and they're pretty nice there.

Spoke with Chris, he was extremely knowledgeable and helpful and I appreciate the service provided by him today he certainly assisted me with the correct information and I will certainly speak highly of you guys as a company, thank you in advance. Bienvendo

Call to cancel service but convinced me to give it another month try and was able to lower the rate. Very friendly and took the time to try to explain the bill. This service is new to me and needed more explanation.

The rep that came to the house was very helpful. She told me that she's gonna drop off some energy-saving light bulbs but I never got that. None of that stuff they promised ever materialized. I also never received my gift card but they sent me something in the mail and told me to register so that may be finally coming. The service itself is okay. The only thing is the follow up needs to be more together. When I talked to the one representative over the phone, they didn't seem to have a clue about the rep that had come out.

Chris provided great customer service and was friendly. He was patient with questions and explained the pricing clearly. He quoted good fixed prices and was easy to work with. I would definitely work with him again. I would recommend Chris to anyone.

First, didn’t care for the pushy person that came knocking at our doors that notifiers at entrance “No Solicitation”. She told that many had enrolled but that’s not true! Vista is great but I’m comparing now for a few months with my current supplier and may enroll back again with you. Your service that answers are excellent! Thank you.

The representative was nice and friendly and he knew what he was talking about. One of the main things I went with Vista Energy was the person said I could get a gift card after a few months. I'm waiting on the gift card.

Vista Energy's reps came to me two years ago and introduced me to their service. So far, Vista Energy has helped me. I got a bit of a discount on my bill by going through them. If I was paying $60 on my PG&E bill, I got $10 off with Vista.

When I bought this house, it was already with Vista, but I'm gonna change it as soon as the new service comes out. I own 13 properties and I want everybody on the same page. This one time, there was a misread meter. Vista provides the product, but Black Hills utilities takes care of the meters. When I called Black Hills, they said to call Vista, so I did. They said, "Nope, not our territory. Black Hills needs to fix it." and it has been rectified. My experience with Vista would be fine, except their price is double what I'm paying for my other properties, which is why I would discontinue it. I'm not dissatisfied in any way, but I don't think it's fair to my tenants to pay twice as much to Vista.

A man came into our neighborhood and they were going door-to-door to offer Vista Energy. When they came to our apartment and they were telling me about it, I decided to go with Vista Energy for the gas. Getting signed up was pretty simple. But the person who was helping me sign up didn't tell me that there was like different plans with Vista Energy. They just kind of signed me up for whatever plan they were promoting. I wished they would have told me, "There's these plans. Which one would you want to sign up for?"

Katherine ** was a great help in solving my problem, She was very informative about the service and what it entailed. It was very comforting to have such a knowledgeable person to talk to for a change. It was quite refreshing in a time when customer service seems to be a rare commodity these days. She is definitely a keeper. Your establishment knows how to pick them out from the rest.

Vista Energy is a little cheaper than the other companies. I talked to their reps when they first signed me up, and then I called about the $50 gift card. The service is good. You should sign up because it's cheaper.

My conversation was brief but informative as I will now be primary person in charge of electric and gas contracts as my husband passed July 2 2020. Thank you for the informative explanation on the billings. I don't have any more to say.

The person from Vista Energy that came to my house was nice. He told me everything about the energy supply. His knowledge and expertise were pretty good. He knew everything. The service has been pretty good. I did get a paper when I first signed up saying that if you use it for so long, you'll get gift cards. I haven't received anything, so I don't know how true that all is.

Kathy was very friendly and very helpful today renewing my contract. Will definitely renew again next year!!! I did not have to wait long on the phone and it did not take long to renew. Happy happy happy.

I switched to Ameren from Vista because when I got my bill, I had to call them since my electric jumped up. Before I switched to Vista, they told me this was gonna stay 4-point for a year. But when I called them, nobody told me that it went from 4-point up to 7 cents per kilowatt-hour. I’m on disability and I get one check a month. It messed me up. Now, I owe about 500 dollars and my power is gonna get shut off on the 30th because I chose Vista. I’m very dissatisfied. I was also supposed to get a Walmart card but I haven't gotten it yet.

Laura ** helped me greatly to cancel my account quickly and easily as I made a mistake in signing up yesterday. I was not aware that I would be charged fees from PG&E for using a third party provider and that was not explained to be me either by the vista sales rep. Very misleading. Laura was a extremely helpful and handled my cancellation. Thank you very much Laura!

Chris was very helpful when I called in about my Vista Rewards account. He took the time to explain my plan I was enrolled in that no longer existed. He helped me by enrolling me in a new and better plan for both my gas and electricity. As a senior on a fixed income, every savings count. Thank you Chris for your support and your help.

I was going to cancel my account because of extra charges on my Pacific Gas and Electric account. Instead I was told I can lower the amount. The call and my concerns was handled professionally and efficiently by the operator. Hopefully the lower amount will help with my energy account.

I'm happy with Vista Energy. I'm doing okay right now with the bill. The service of Vista has been good. I haven't had any problems. I talked to two guys and they were talking about my bill so I explained to them I recently changed the rate to a little bit lower, where it's based on when I used gas. But I misunderstood the first guy that showed up and talked to me about it. I thought the whole bill would be with Vista Energy and not PG&E. He explained and said, "No, it's just that we add the bill towards the gas part. We take care of the gas part." I said, "Okay."

The guy from Vista showed up at my door doing door-to-door and I took a chance. I figured I could try Vista Energy for a couple of months, see how it works and then compare it with what PG&E is giving me. I was getting my gas directly from PG&E. I have considered going back to them temporarily so that I can compare the rates. Because it seems like my bills are a little higher now than what they used to be.

Chris helped my request easy and fast. I will definitely give Chris another positive comment again once the request is successfully being through. So if you can, ask for Chris for help. He is friendly and helpful.

Katherine **. The person that handled my problem was very understanding and handled my situation very well. ("2 thumps up"). The call was very short and she understood my dilemma. It was a pleasure that she was able to find my information, and resolve the issue quickly.

No question I'm receiving a great low deal on my bill. At first I thought it wasn't helping but Anna let me know how to help my gas from being high so thank you and if I need any more answers I will let you know.

A guy came up to my apartment and described all the things about Vista Energy's plan. They offered minimum gas rates on a daily basis. It was 70 cents per day which was lower than my regular gas rates. However, I'm still getting my bill from PG&E and I'm not getting any bill from Vista.

Vista Energy is better and cheaper than the ones I had before. They're reliable too. The rep came to my house and they were polite and very nice. They were good.

I’m a new enroll with Vista Energy and the customer service name is Kathy, she’s very nice and helpful, my English is not very well, she’s patient to listen and answer all my question. I’m happy and thanks for her good service.

After mistakenly signing up with another company before my contract ended, I canceled them and returned to Vista. Chris was very personable and professional and was excellent with his customer service support!!! He was also diligent about making sure my review was submitted so that his performance was represented to his manager.

My energy previous provider just switched over to the 15 cents a kilowatt-hour when we were done with our contract and I didn't want. Then a Vista Energy rep came by and said that we could have six cents a kilowatt-hour. That sounded good because another company was doing it for like 10. Everything has been going just fine with Vista. They sent me the letter in the mail a couple of weeks ago that said that our locked-in rate was gonna be going up. I was about 11 months in on a one-year contract. I called them to ask for my current locked-in rate. They told me the rate and I asked them to sign me up for another year.

My main carrier is PG&E. But a door-to-door salesman from Vista Energy came to our door and sold me into thinking that my bill was gonna be cheaper. I've been on Vista Energy now for some years and it still isn't cheaper. I've been paying attention to my bill and it has always been 25. So Vista Energy was charging me a flat rate a month but if I'm not using that much, I don't want to be charged that much. I still got the regular $25 charge from the last bill that I received and my PG&E bill was only $9. So I have to pay $37 for my gas that I don't use that often. So I was going to remove Vista Energy but their rep put me on a different plan. So I was gonna give them one more chance.

The Rep I had was very knowledgeable and explained everything to me on why I'm investing in Vista Energy. I will continue my service for right now. She also looked to see if I was eligible for a gift card and I was. Thanks for her service.

Don't do Vista. I originally had DP&L. But there was a gentleman that came out in our neighborhood to sign up to Vista and offered us this great deal. He said I was gonna get a gift card and all these benefits so I signed us up. That was last year and I've never seen any gift cards or any benefits. The bill was more than what my old bill was. DP&L was cheaper.

I’m getting supplied with Vista Energy. I was just calling about a second gas meter on my property and they pointed me to my local supplier that gets it from Vista. Their service is good.

I had PG&E before then got Vista. They told me it was gonna be a flat rate but I didn't know that I would still be paying PG&E. I thought I was getting something different and I was gonna be dealing with Vista. When I get my bill, it's from PG&E and I have two separate bills. And when I talked to Vista's customer service, I didn't like their attitude. I should've just stuck with PG&E. I can't even call PG&E now for whatever reason so I'm just kinda stuck with Vista. I wouldn't choose them again.

A Vista Energy rep came to my door and I was kind of swept in and signed up for it before I really knew what else happened. The guy was really slick and seemed very trustworthy. He just gave me a quick spiel. He had a quick look at my power bill and then he was out the door. So, it was probably a little scattered. I actually had some reservations after he left. It all happened so fast that I was afraid that I might have let myself be victimized by a scam. Once I've signed up, I continue to get my gas from the local provider, PG&E, and PG&E handles the billing for them. There was one follow-up with Vista not too long ago where I came across the paperwork and saw there were some rewards cards that I was supposed to sign up for. I received those and they were quite pleasant about that. So, that was actually one of the first times I was able to reassure myself that they were legit.

I called Vista Energy a long time ago. They offered a gift card if we use them and they provided it. They were nice. However, the people they sent to our door at first promised us things, but they lied just to sign us. They said "Every quarter you get gift card. We are cheaper than this, that much," and it's not. It's almost the same as PG&E. All in all, the service is great, but they better train the people they send in and they should say the right thing to make you sign. I was sold at first, but I'd rather stick to PG&E.

There was someone from Vista Energy roaming around and we went with them. The representatives are always nice.

Vista Energy is good. A door-to-door salesman came up and he was very respectful and nice. He said I could save money with Vista. That speaks a lot in my language. I have yet to see my last bill to see if I'm really saving money. I also had my credit card messed up and I had it stopped. So I just got a new card and I'd like to put that on autopay. But so far, everything has been great.

A man that was coming around our apartment complex and he just said that Vista Energy would cost so much less. But I haven't seen that that has happened. My understanding was that Vista was more electric and I didn't even know that they involved gas. But they were just involved here with gas. One of the problems is that our apartments are not well insulated at all and I'm on the top floor. The situation has been so different lately with how hot it is so the air conditioning has to run all the time. It has always been a problem up here in Auburn especially in the summertime.

This is too high of a cost for my PGE gas. I want to return to pge gas not Vista Energy Market. Please return me back to Pacific Gas and Electric. I will be calling Pacific Gas and Electric; I want you Cancelled from this account. Thank You, Ronda **.

Tiellie was an amazing help with re setting up my account, she answered all my questions and explained everything so we could understand! Definitely will be telling friends and family about the amazing savings and customer service! Definitely a great way to save on bills.

So happy that your agent helped me to lower our gas rate per therm and had renewed our contract with the new rate for a year. We didn’t receive any letter or any correspondence stating that we need to renew our contract every year to secure the cheapest rate per therm. We’ve been paying a higher rate after the first year unbeknown to us that we need to call every year and renew.

Kathy did a good job helping me to activate my reward card. She was also very pleasant and efficient. I would say more but that says what I want to say about her and the service I received. Have a nice day.

This woman was very nice and she knew what to do to help me and to make me understand what was going on and I really appreciate that. You need to keep her around. To start such a kind sweet voice and she does very good job. I really really appreciated her help. She did the best she could to make me understand without getting upset.

Vista came to my door and it was the pricing that made me go with them. Signing up was easy. The guy was really nice, too.

I spoke with Chris and he helped me re-sign my new year contract before the expiration date. He also corrected my name and address for me. So far I like the company and service. Chris helped me to understand the price for each of my utilities that I am using and the service is great so far.

Vista was pitching a very specific plan when they came to my door. It's less money than the other companies.

I've been with Vista for several years now and they've been great. When it came time to renew, all I had to do is call them. I spoke to a representative and I got an even lower discount.

I was okay with having a set rate but I didn't enjoy the sign-up process. It was aggressive. The activity in the salespeople's brains was definitely the kind where they had to get a sale to get paid. That's how I felt from how they acted. But everything else was fine. Vista ended up sending me $100 worth of Visa gift cards for signing up with them, which was a nice little bonus that the girl didn't tell me about. It happened quickly.

I had one of your salesman come to my gate of my front porch. He Could not open my gate so he yelled at me through my front door. When I came out he started his speech and I started shaking my head and he told me to stop shaking my head. I asked him to leave at least three times and he just kept at his little speech. I told him he was trespassing, the sign was right beside him and if he doesn’t leave I’m gonna let my dog out of the house. He threatened to call the cops on me. Now mind you, he is on the outside of my gate. He still refused to leave. So I called my dog. At that moment he left my property. Threatening to call the cops. I have audio and video of this whole situation. No cop showed up. I had my proof waiting. But because of his rude pushy inconsiderate attitude I would never consider doing business with you. If this is the type of people that you hire they are making your company look really really really bad.

It has been easy, efficient and cost saving to work with Vista. I see the rate difference that they post on the bill and it's comparable to Ameren. I also spoke to one person about the gift cards I was supposed to receive and all was good. He mailed that out to me right away.

I signed up with Vista and the price was supposed to be less per kilowatt-hour. But with my regular company’s charge per kilowatt-hour, I’m not sure there's much of a difference and if I’m saving money with it. I got these rebate checks but that kilowatt-hour sometimes was less with my regular energy company.

Vista Energy's reps have always been nice and helpful. With just a certain amount, which was 60 cents a day, it was nice during the winter months when I would use my gas more for my heater. But now that we're in the summer months and I don't use my heater, I ended up having to call. And I got a different plan going on because I paid more than the energy I used for gas. And then, even now, when I called and told the reps, “I don't use this much and I'm paying for it,” they were able to set me up with a different plan type. So, I've had a good experience so far.

The guy came and knocked on the door. We got it for the gift cards. But, I do not see any difference in my bill. It is still high all the time. But, it does not matter. I have had different many providers that I do not see too much of a change in my bill. The gentleman sold to my neighbors and I, and he was a charm. And we all signed up with Vista because he was nice, telling us stuff, and that was what made us do it. But then, we are trying to get the discount we were supposed to get. They told us the first six months, we get $50, then the next six months, we would get another 50. We would get $100 total discount. They are supposed to send me a card, but I have not received it yet. I will keep it if their word is good.

I chose to keep the same plan because they are so very difficult to understand. My plan was changed and price was raised by $40/month (which is almost a 70% increase). Customer service was no help and told me I was stuck with this pricing for a year. There was no offer of help at all. Any company who completely disregards a loyal customer's concerns and refuses to assist is a huge disappointment. I would suggest prospective customers do a lot of research before choosing this company. As soon as I can change my plan to another company, I will be changing.

I used PG&E before and then somebody came to the house and told me about Vista. I wanted to try it so I could save some money -- seniors don't have a lot of money. Enrollment process with them was simple. They helped by lowering the price a little bit for me. Other than the lower monthly bill, I’m also supposed to be getting a $25 credit card from them, but I have not seen it yet.

There were people going to the neighborhood, knocking on doors and asking people about who their energy provider was. Vista was brought to us and they showed us where Vista had the cheaper rate than the one that we were using prior to them. So, we signed up in February and I have not had any issues. It's very seamless and I haven't had to call or talk to anybody about anything because everything's working fine.

I went on the PP&L website and looked for suppliers to get prices from. I went down through the list, and Vista was the one that I found that had what looked like the most reasonable price. The price per kilowatts is a good. I didn’t look at the small print though, and I saw that I’d get a charge of a dollar a day on top of whatever their price is. But I got my last bill a week or two ago and it wasn’t anything higher than normal. Enrolling online wasn’t too difficult. I had my PP&L bill with me and then they just asked for the account number, and this and that. Since I’ve made the change, Titan calls me pretty much every day trying to get my business back, but I just hang up.

We moved to a small town in Nebraska, and they’re the ones that offer what we have. The setup was good the rep was friendly as well. They also worked with me on which plan worked best with me.

I like Vista. It was good, but I disconnected because I moved with my girlfriend.

The tumblers they sent is a nice gesture, but then it’s something people don’t want to use because they cannot look at it. They're so ugly, but maybe it’s just me. This is my second year with Vista, but I changed to another Vista plan and everything was fine. The rep was a very friendly and knowledgeable person and then when I got my bill, I was pleased that it’s less than it was before.

Vista Energy is good and I would recommend to use it. It has a better price than other companies, and then it's fast, and it has good service too. The website is easy to use as well.

When I tried to call up my previous provider and sign up for a new long-term contract, they couldn’t be bothered to give me the time of day so I switched providers. I did an energy search on the internet for providers for PPL. I compared rates on the per kilowatt rate and any additional charges. I looked for who has the best overall deal for my particular situation as a residential customer. I found Vista and it was great during the sign up. They were very customer-focused and I was very happy with the interaction.

Thank you so much to vista energy representative Kathy for helping me out with my questions and concerns. I had all my questions answered and resolved. I will surely be recommending this gas company to friends and family. Thank you again so much to Kathy for the hospitality.

I heard about Vista Energy through the People’s Choice and when I signed up, my representative was fine. I haven’t had much experience with them, but I’m satisfied so far.

I decided to work with Vista Energy because of the sponsorship of the Lincoln College in the Athletics and the service has been fine so far. The reps were awesome.

We were trying to get a bit better deal and we found that Vista Energy's cost was better. My wife got a deal for a year. The reps were courteous and they told us what we needed to know. They understood what they were doing. We’re well pleased with the service.

We had to register them as my energy provider for the next couple years. They were very professional when they were on the phone with me. They were very good on the phone. My day-to-day using Vista, using natural gas has been primarily to heat the water heater. Their service is good overall.

I couldn’t have propane where my house is sitting now. When I put the house in up there, they said I had to be on natural gas and Vista Energy is where I wound up. They sent me emails and I sent them stuff back. I’ve been getting too many phone calls from them. But other than that, my experience with them has been all right.

Vista Energy seemed like they were usually the lowest price. The customer service representatives were great. They answered all of my questions and told me about how the program worked. They made it super easy. I mainly live in Lincoln, Nebraska and we don’t have to source out our gas program. We all just go through the same place, so it was kinda new to me out here. It seems like it’s good quality.

Representative Anna was helpful with my inquiry concerning rates. I currently have a higher rate and was able to get a lower per therm rate. She answered all my questions. She told me when to expect the rate change to occur.

I don’t use a lot of gas and a lot of companies usually keep going up every year. But Vista Energy gave me a good, competitive rate. They have better rates than all of the other guys. So, if you’re looking to save money, you should go with them.

It was cheaper and a fixed-rate price going through with Vista. The representative was very helpful and respectful. They were very willing to get the right answers to our questions. It’s outstanding. Everything’s been going really good.

They contacted me and it sounded good to me so I went with them. I’m glad I did that because I had a very long spring. Their customer service was very nice. I even got a nice little mug they sent me, like a yeti type thing.

Everyone from Vista Energy that I’ve dealt with has been good. One thing I absolutely love about the service is locking-in to a two-year rate.

I just changed over to Vista Energy for the price and the signup process was good.

The customer service agent, Chris was very helpful and made sure I understood everything. He saved me from going to a different provider with lower rates. This sums up my experience and is the second year I will be a customer.

Signing up with Vista Energy was easy.

I had to go with Vista because the last person that had Vista screwed something off of the account or something. When I called them, I asked their rep quite a few questions and he was very knowledgeable.

I was on a fixed bill, so it was the exact same every month and I just auto-paid it. When I did the gas enrollment a couple weeks ago, I called during the open enrollment to clarify a few things and the rep answered my questions then I decided whether I wanted to keep doing the fixed bill or change to the price per term.

I called about a new quote and Vista was a little higher. So, I called them back and said, “I can get a better price through somebody else.” I emailed them the price and they matched it. They said they were going to me send me a cup but I haven’t seen it. Other than that, the rep did pretty good.

We had Vista Energy last year and we renewed. When we called to redo the contract thing, the reps were nice. They knew what they were talking about. I’d like it to be cheaper though. Still, the service is good.

I did a bunch of comparison of pricing and it seemed like Vista Energy had the best one. It was pretty easy to do the enrollment once I figured out which plan it was. Vista's website was far easier to navigate than anybody else that I dealt with. It was easy to follow. If the bill shows what it’s supposed to show up, then I’m happy.

I went with low fee or a flat fee with Vista. The rep did a very good job. Then, I called back about the container and I spoke with a gentleman who did very well. Both reps were very informative and I was impressed with their communication skills.

I called in with questions regarding gas service in my area. The agent who I talked to was Chris and he was very knowledgeable and knew how to assist me with the questions that I had. He was clear and to the point. Thank you.

I’ve used Black Hills Energy in the past and Vista Energy kept calling me. They were calling too often and when I told them I wasn’t ready to make a decision, they were very pushy. When I called them though, they were very nice. I signed up for them the 23rd of April, but it was with the house that we just bought two months ago. After signing up, things have been good so far.

The online enrolment process with Vista is easy. But I had a problem with getting phone calls leading up to the choices. I get the phone calls every day or sometimes twice a day from Vista and some other companies too. The one from Vista was always coming from Preston, Nebraska. Also, I am hearing impaired, so I don’t always get everything that’s being said. I tell them I wanna look at it on paper or on the computer but they still continue to call. I finally got to the point where I was declining calls because it was interfering with work. I also spoke to them to check and to see the two-year fixed rate. I was trying to find out if we had to pay a lump sum at the end if we signed up for a year or if we used more than that or if it was fixed and I owed nothing at the end. The rep was very good. She explained it and I made my selection within 15 minutes after that.

Helpful and nice to talk with, very pleasant and she will activate or take care of the issues... thank you so much.. and also help me reduce to saving issues as long as we maintain the usage of energy, we are seniors and hoping we can save more on energy by the help of your staff and the company Vista Power.

My friend uses Vista Energy and ordering service from them was easy.

I called for a check in on the Vista charges I am currently paying vs. PGE's current charges for procurement. I was happy to negotiate my Vista rate to a lower price for the next 12 months with a customer service rep who was knowledgeable and patient as I asked questions. I appreciate the fact that a live person answered the phone and that she had actual answers for me.

Opted in the service recently plus Gift card activation. Diana was polite and able to resolve the queries without any hesitation. Felt comfortable after the first call but still not sure whether I will get any price reduce or not with them, will check after a couple of months as discussed.

Anna was very helpful and efficient. Easy to understand. Thank you. I don't usually sign anything via email and Anna helped me through the process, since I had never done a signature like this before. It was great! I am hoping for a good experience with Vista since I have not used this company before.

I've seen the Vista Energy Marketing rep in a store, but I didn’t know whether to trust him or not with stuff going on. But when the guy knocked on the door and I looked out, two of my neighbors were signing up, so I signed up, too. They said that they put a new gas line for this area and that some other processes would probably be different and that we will get lower prices. I was told that if I signed up with them, I'd get a better price for my electricity and that it would stay where it was at. They also said that I'm supposed to get a $50 Visa card. I've gotten and bill and there was a $2 difference. As of now, I’m satisfied with Vista Energy Marketing.

Vista Energy is cool. They got the bill knocked down. They came knocking and told me what was going on with my energy bill. They offered to stop that bill from getting up to $161 and make it at about $35 a month. When I was signing up, they brought the paperwork and ran it through the iPad and they were good to go. With Vista, I’ve never paid that $160 a month.

I had whatever ComEd had and I had Vista for 3 months. The gas was fine but the electricity was wack. My prices were more expensive and I asked their reps why my electric bill was high. They were very helpful in that aspect but I still cancelled it.

The Vista Energy rep talked to me and said that they were going to help me with the percentage. But I just wanted DP&L. They also told me about the special offers and I didn’t want that. I called to cancel the order, but they said I couldn’t. They said that I owe them $202. They scammed me. I heard they do that stuff to me all the time because I’m on Social Security and disability. The rep was fair but didn’t act like she wanted to hear my story.

Vista Energy was offering a fixed rate and I got a gift card too. The signup process was fairly simple. I had to give them my name, address and my account numbers. And then they switched it over for me.

I was with Duquesne Light and the bill was too high. A young guy came to the door and he was telling us about Vista and we thought we would try it. Plus, there’s a gift card after six months as long as the bill’s paid on time. Our electric bill’s pretty high because my husband is one of those people who doesn’t like pulling out plugs. But I just paid an electric bill to Vista and it was less.

Since having Vista, there has been a slight decrease in my bill. I’m pretty satisfied with them.

I had another provider before and they were okay. When I got Vista Energy Marketing, they were wonderful at first. In the summer months, they were 1.99 which was really nice. Then they went up to 4.99 in the winter month and that was too high for me. I called Vista and the lady told me that the lowest she could go down was $0.50, so it was 4.49, and I appreciated that. But that was getting a bit extremely too high for my gas bill. I left them because someone else came to me with 3.49 and that was a whole dollar cheaper. I don't know why their rates are so low in the summer and it goes up so high in the winter. They know that we’re gonna use our gas in the winter because it’s cold. And for them to go up that expense on a person when they’re really using it, that’s terrible. But overall, I was satisfied.

I'm very satisfied with Vista Energy. My bills are a little lower since using them.

We have a big house and everybody uses gas. With Vista Energy, our bill is a little lower. I'd tell others to hook up Vista Energy.

I used Black Hills Energy and then I went straight to Vista. I like Vista's two-year program and the set rate. But it's jumped 10 bucks or better this time since I went from 52.19 to 67. But it's still an under $100 bill. The 2-year program will be completed in June and I was with them a year before that.

The gentleman from Vista Energy Marketing who came to my door was very nice. The price was what sold me to them. I also signed up for the Visa card and I was supposed to receive $100 card. It has been three months now and I haven't received it.

I got a letter in the mail from Vista Energy Marketing. And then, they came to my door and had me sign some stuff. They offered that it was gonna stay the same price and that I wouldn't have to worry about anything like that. I've had them for a few months now and so far, our monthly bill has been the same. My interactions with their reps have been good. They explained everything thoroughly. They did a great job.

The lady from Vista Energy Marketing that came out was courteous, but she didn't tell the truth. Then she was training somebody at the same time. When they first told me about switching over, she said that there was gonna be $100 gift card coming in in three weeks. That didn't happen. When I called about it, they said after six months. She just was selling the product. The switch went fine and I've had them for two months but I didn't see any difference in my bill. Now, I'm getting ready to switch back over for my energy and the gas.

I'm not terribly happy with Vista. They raised my rate and didn’t tell me. I called them to cancel and then they lowered my rate, but I don’t know if it’s going to stay that way. So, depending on my next couple bills, I may be canceling completely. I called spoke to one person on the phone who was polite. Everything else was down the letter. A clear communication would’ve been appreciated.

I called a few weeks ago because our bill was atrocious. There are two people that live in this house and our bill was $475 in December. We’re total electric, but it was too much. I thought the rep said we were paying 19 cents and then we were under contract. But after I called, I got a contract expiration notice. It stated that my contract expired on January 16, 2020 and that I had a fixed rate plan before January 16th. It also stated that the variable rate plan is described in my current agreement and includes the monthly service fee of 5.95. It said I could call them if I would like to enroll in another fixed rate plan, which I did, and the rep put us on a new plan. So I’m waiting to see what our bill is this month.

I’m not a 100% sure if my billing has been fixed or not. I did the change but the billing wasn’t collected. I’ve had two guys come by now, and they seemed a bit rushed. I’m not even sure what they were talking about. They promised me some gift certificate, and I never saw that either.

Their sales rep was very good. She was knowledgeable and pleasant to talk to. So far, so good.

The way the sales rep explained it and how it was gonna be less my daily usage stood out to me. We did the switch process and it was just a couple of minutes to do. The service seems to be fine and when I had to call in, everything was great.