Vista Energy Marketing Reviews

When we shut it off because we moved, there was an extra pad on the bill, and the person I talked to during that time was great to work with. I'd never had any issues with the service.

When the Vista Energy rep said, “When you sign up, we would give you a gift card to Walmart,” my niece said, “Auntie Kitty, yes, give this.” I said, “Okay. I’m going to sign up.” But I never got the gift card. I called and they said that I have to do something online. But I told the customer service lady that the man didn't say that. Because I'm disabled and I can't do too much stuff online. Somebody has to help me. So I just said, “Forget it.” But I still saved my energy and I’ll recommend Vista Energy. But I’m not satisfied because I wish they would’ve made it clearer about the gift card. I’m not worried about the gift card. It’s just the principle of it.

It's been great. They have been helpful. If I call, they get things done in a timely manner.

The price with Vista is pretty good and I didn’t have problems with them. I want to keep my account but I need to make sure of the price they promised me. Also, they promised me a gift card of about $50. I received the email and I activated that one gift on Olive Garden but I haven't received the card.

I did call because we'd never collected the rebates we were supposed to get. This was about a month ago and Vista said they would send emails about it but we never got them. The gas bill went up too.

Vista reduced my prices, so I was happy with it and I would love to continue it. The representative was very kind and polite too. Definitely work with them. It's easy, effective and literally only takes 15 or less minutes of your time.

When I spoke with Vista's reps, they were very good. I have the paperwork from them, so I can always call. I went to their website the other day 'cause they sent something in the mail and their site worked fine.

Laura was very helpful by explaining my current costs for gas purchases and was able to offer me an even better one. The day I called was an odd kind of day, things seemed a bit off kilter, but Laura was very pleasant and accommodating in setting things right.

Chris was very courteous, professional, and kind. By his voice he sounds like a young person. He helped me immediately. Whoever hired this young man did a wonderful job. You should be very proud to have Chris as a representative of your company. Thank you.

I've called in a couple of times to obtain the best rate for the month, and I was able to get updated information and questions were answered. So it was a good experience. Our bill has gone down significantly since using them. But I would encourage customers to call in monthly to check the rates to make sure they're current with what they're paying for.

The treatment I received was excellent, the worker was extremely helpful. He was able to answer all my questions very fast. He even called me to see if I understood everything. He helped me choose right plan for myself, He was very very helpful.

Vista had a better price than the place I was with - Direct Energy. I signed up and I've gotten good service. It's working well for me.

Vista Energy did not let us know when our annual agreement was up, and then we were hit with a huge gas charge. I don't think that was great customer service and that's one big gripe and reason we're not going to continue after this.

Vista Energy has been great. They have lived up to everything they said they would do and the rates are what they said. Our experience with them has been seamless. Their online setup is pretty straightforward. The issue we have is with PG&E and doubling and tripling their delivery fees.

The lady helped me on the phone. She was very professional and courteous. Everything was very good. I told her to send me a hard copy of the contract. She sent me a message and then she sent me the hard copy as she promised. I'm happy. They didn't lie or play tricks with me. I had peace of mind.

I called today to renew PG&E gas aggregation which was due to expire on Feb 26, 2021... Laura handle her business and she was able to offer me a lower discount. Thank you Laura for your professionalism.. It was stress free and looking forward to receiving the letter of the new plan details in the mail shortly.???

There was a time when we were asked if we were to go with Vista and I went because I didn't know any difference. I haven't crunched the numbers, but it feels like I'm paying more using Vista Energy. It feels like, "Why am I paying all this? Why am I paying this much to them and I'm paying this much through Vista Energy." They said, "If you're not paying us, you're gonna be paying it to them anyway." I don't know if that's true or not. I also thought about switching back to PG&E just to get rid of Vista. They're a broker and right now, especially with all the stuff that's going on in the world, every nickel counts.

I went from a daily rate charge to a per-therm charge, and Vista didn't notify me. I called to find out and I was told that it was all listed in the contract when I originally signed up, which was three years ago. They should give notice people when they're going to do the increase instead of depending on the original contract and people to know that. But I like working with Vista a lot. Their customer service is very good, responsive and agreeable, which is different from some of the other energy companies that are available. They will work with you. I asked them to re-rate a bill that came in and they said that they couldn’t change the current bill but what they could send me a refund. PG&E or SMUD would have never done that.

I looked over my bills for the last year and it looked like I would save money with Vista Energy so I switched. Signing up was very simple and I'm satisfied with them. I got a special price for one year and I'm concerned if that's going to go up at the end of the year. I'm hoping there would be some other deal that I would be able to get. It's up to the customer to keep track of the renewal time. I find that a little bit nerve-wracking but I can see why a company doesn't wanna do anything because they can hit you with higher prices then. But every year I can change if I need to if somebody doesn't give me a deal.

I had to call on a bill when I disconnected my River home. They charged me $150 disconnect fee. They reversed the charge, though. They are better than other companies, pricing-wise. But they should have a chat available instead of having to call and wait on hold forever. But they have good service and I've never had any real issues.

Going with Vista Energy saved me some money. It's a really good program and you should sign up.

Associate Chris went above and beyond to help me with my vista account. He was very professional, polite. There was no hesitation to get my issues addressed and taken care of. Makes it very easy to handle issues with such great service. My overall experience was definitely a “10”.

Vista Energy said that they could give me a better price on it. I felt like my bills would be cheaper. I switched to them and the quality of service has been good.

I've had a good experience with Vista. I spoke with customer service when I got switched from the non-fixed rate to a fixed rate and they were fine. But I didn’t know I was not on a fixed rate up until last month. That was all right though. But I don’t like them high — $8 per MCM.

Once the year was expired, it went up to a higher rate and somebody else said I got to call Vista and renew the rate. I had to find out secondhand that I had to renew my rate so it wouldn't be so high and I didn't care for that. But other than that, it's been fine.

When I spoke to Vista Energy, they told me that it was gonna be cheaper than PG&E. But ever since I got signed up, it has been more expensive than PG&E. Vista Energy's service is all right though.

I used another gas place, but I wasn't happy with it, so I cancelled it. Vista is fairly good. I like it. I haven't had any issues with it, and they're giving us the best prices out there. I've had really great interactions with the employees from Vista that's called me and that I've called. A week and a half ago, I called to renew my Vista, and the representative was really nice, understanding, and helped me out a lot. With Vista, my gas bill is lower. I've noticed that. I would definitely recommend Vista. In fact, I have a friend that was talking about his PG&E bill today, and I talked to him about Vista.

Vista Energy gives me a good rate and they're not always trying to force me into a new contract by constantly calling. Since I can live with the rate they gave me, I kept it. I have constant electricity and it's inside my budget.

Vista's rate is very competitive. My only complaint about them is that it wasn't clear to me that the year-to-year arrangement we're doing with them was a year-to-year until I called. I can do all my bills online so I don't always notice changes. There was a big increase in what we were paying because it defaulted to a very high rate. I called Vista and discovered that I have to call year to year to sign up again in which case the rate is extremely competitive. But, if I miss that date, I start paying quite a bit. Other than that, the people I've talked to there have been super helpful. If I know to ask them when my plan is gonna expire, they tell me. They didn't make it hard to get on another plan.

The service is good but sometimes I'm confused about the total. The monthly bill is much higher too. I didn't pay attention until like a couple of months.

With Vista Energy, I could have my light and my gas from the same company than to have two different companies. I've been with them going on a year and they're reliable. I had questions and the rep answered them with no problem. My bill had gone down too. It's gone back up again but that's because I'm using my heat now. The light bill went up because of the Christmas lights. I have to see when my contract is up in April on what's their rates are going to be. If they are gonna be any higher, I would go to a different company.

I’m satisfied with Vista Energy. I have used other providers in the past and they're all about the same as far as providing energy. It's the price that I am concerned with. I change periodically to get a lower price to save me money. I usually get locked into a price for a year then at the end of that year, it goes up so it forces me to have to go and change suppliers because I can get a better price somewhere else. I end up telling Vista and they give me a better price to beat that price.

It's been pretty good with Vista and their reps have been pretty professional. They seem to know what they're talking about and let you know what's going on in their program and their plan.

My representative did a great job. Very easy to talk to and she was understanding of my issue. She quickly solved my issue. She came up with an acceptable resolution to my concern very quickly and easily. Very happy I called. Wish I would have called sooner. Thank you!

I enjoyed my call with the representative. Would be nice to have access to update service at the website, if I can make that suggestion. I did very much enjoy talking to the representative, very helpful and pleasant person to talk with.

I got a letter from Vista that next year, my rate will go up. I called and I told them I didn't want that but their rep said that I would have to call back at a later date to make arrangements. She also said that it was because that's when my contract would be up. But I didn't understand that and that was pretty odd. She said that the variable rate would change from month to month and I told her that I wanted one rate. I wanted to be on one straight plan and I didn't want the rate to run up and down each month because my husband and I are in social security and we have a fixed income. I have to have one rate that I know I'm going to pay.

Vista came to my door and I entertained them. To do 99 cents as opposed to the fee on my current bill sounded like a win-win. I went with them and three weeks after I signed up, another guy came. I told him that I've already signed up with Vista. he asked to see the paperwork I received. I got it and then he said that I needed to do this and that. I told him that I didn't need to do anything and that I was in a hurry. I reported it because I felt that he was trying to change something to take credit from the guy I initially signed up with. It was really shady because he was adamant about me getting a phone and doing something. So far, I haven't noticed the difference and my bill is higher with Vista Energy. I was surprised by how high it was.

Guillermo **

I didn't want to sign up with any other company to deliver any kind of utilities or anything to my house. I wanted to just deal with PG&E by themselves. They are the provider because they still bill me. It's a PG&E bill. It's not a Vista bill or whatever company that is out there. They are not billing me. They are just on my bill, but the bill is still coming from PG&E, which confused me a bit because I feel like that everybody else that is not PG&E is a bunch of third party people that is trying to get extra money.

I was with PG&E then people from Vista Energy came by. They said they could get a cheaper price and I signed up for it. The service is fine. I haven't had any issues with getting gas. My prices were a little bit high but I called them and they were able to give me a discount.

Vista's rep was very nice and he explained everything in great detail. It's been almost a year and I'm loving their service so far. My bill isn't as high. Check Vista Energy out and have their service explained to you. You would probably go with it.

My bill used to come in like 15 bucks with Vista. But as they said that my bill could go up after the first year. I'm believing that it went up after the first year. I'm paying like $50 now. I've been waiting on Vista to send me a gift card for signing up. I had emailed them about my gift card because I had never claimed it and it says within three months, I could claim it. I had them for over a year. As far as their customer service, I do like how they get back to you ASAP which is a plus for me because a lot of people will have you on hold, especially in this time right now.

Prior to having Vista Energy, my bill was way high, and I started checking. When I signed up with Vista, I thought, “I have nothing to lose. Let's try something different and see how that works.” The people that I signed up with were friendly.

Vista came to the door and my interactions with the rep were straightforward. It was a very easy setup. Also, they were very knowledgeable. They answered any question I asked. The overall service was good and the experience was great. Listen to what the representative said. If it's something that you can find you some savings, go ahead and do it because it does work.

I pay Black Hills Energy. It's summertime now and the gas has been turned off all the time, so we're not needing much electric. Although, last year, I paid like 135 a month for an apartment with three bedrooms. It was crazy. It must have been probably $85. I talked to customer service last week and they were professional. I was totally satisfied overall.

Vista Energy had a better deal than what I was getting from Dominion. I signed up with Vista and it's a year-to-year thing. I renewed a couple of times and it's been easy. That's the best thing because if I don't want it next year, I don't have to take it. I renewed with them last month. They put a representative on and they tell you that you don't have to renew. If you keep with them, they still keep the rate they give and there's some $5 charge. Vista sends me a letter every year and I look at the rate. I look at the rate that Dominion is gonna give too and usually, Vista is always a little better. It's not the greatest deal on Earth but they have been good. Also, Vista must be down in Texas somewhere. If you're in a certain state, you hit a certain number, and they give you a person who takes care of that territory.

Somebody from Vista Energy showed up at my door. They were giving me some gift card, and they promised me that my bill will never go over $25. My bill is never under $47. So, it's cheaper for me to go to PG&E. Recently, Vista Energy sent me the paperwork for renewal and a $25 gift card. I'm hesitating, because if I do that, I might end up signing with them for a longer time.

I went from paying aprox $77 for gas to paying aprox $347 some months more. I had autopay on my PG&E bill so it took me 3 moths to notice how high the bill was. They had already robbed me over $1,000. They came to my door and told me I could pay about half the price of gas per therm. They said there would be a "small" delivery fee. Not true, this company is a complete SCAM!!!! You will not save any money, do not do it!!!!

I was signing up for a different company that PG&E worked with, and I figured that I’d try this company out because they were supposed to be lower. The customer service has been calling and asking how it'd been working out. They have all been nice. But as for my bill, it's the same. Then they told me that I'd be getting a $25 gift card. I never received it, and six months after that or three after that, I'd probably be getting a $50 gift card. I haven't received that as well. When another company comes out, I'll be testing it out.

Vista Energy is all a gimmick. When they get you to sign with them, they tell you they're giving you $100 to sign on with them and they actually give you nothing. My first electric bill seemed cheaper but every bill after that just seemed higher. Their prices were not what I paid. My bill was always higher and I ended up paying more. Then I had signed the contract, so there was no way I could get out of it because I had to pay a $175 penalty if I broke the contract.

A friend told us about Vista and we tried to help him out. We signed up for the service and that was simple. Vista has been good and we have a yearly contract with them. My bill's been really pleasant.

Vista Energy came to the house and asked me what energy services we used. They said that our bill would drop significantly if we went with their services. Signing up was simple. We had signed up with another carrier similar to them. Our bill did drop a lot and we were really happy. That was why we thought we were gonna get the same kind of services from Vista Energy that we got from the other one. The payment rate doesn’t drop, so we would have been better off to sticking with who we were with the first place. They were really professional. They seemed helpful, but they weren’t.

I tried canceling Vista Energy just recently, but I couldn't. I have to contact them. The experience has been okay, except for my bill. I'm in an apartment. What they explained to me was my bill was gonna be lower and no surcharge. But when I've been getting my bill it is a little cheaper as far as the gas price per unit but the surcharges made my bill bigger than it ever has been. Now, if I had a big house and had the gas on all the time, I can understand where it would be cheaper. But for them to do apartment complexes, it's really not economical at all. I was dissatisfied because they didn't explain the surcharge to me at all.

My husband switched over to Vista for gas. We are noticing a lower monthly bill but it could be cheaper.

They came to my door and were offering the service. I listened to what they had to say and it sounded like a good idea. It was gonna lower my gas bill by almost 75% and it did. I just renewed the service last week. I called them and gave them my name and address. They looked at my account then said I'm good to go for the next year. They also lowered my rate. My thermal unit rate went from was 60 cents to 44 cents. Before I had this, with regular PG&E, I was paying almost $175 per unit. My gas bill in the wintertime used to be almost $300 because I put the heater on. Now it's $130 at the most. I get a statement on my PG&E bill that has Vista at the very bottom and it shows how much I pay them. Vista has been really good. I have recommended it to many people at work and a lot of people have called and said, "You're right. It lowered my gas bill dramatically." They've all told me nothing but good things about them.

The sales rep was kinda pushy and told me I would be saving money. But I didn't see any. It's like they went up almost $20 more a month. They spiked up the amount that I pay for gas and I don't know how to contact them. It's part of the PG&E bill.

I called for help to understand my billing and Kathy answered all of my questions. She was very helpful and if I ever need to call Vista again, I hope she is the one to assist me. Thank you again for all the help.

Vista is a good energy source. It helped me out a lot. It let me know when I’m behind or when it’s coming close to that time to pay. The reps are pleasant too.

I was with Vista for about two years and it was always pretty straightforward. As far as gas services go, as long as you pay your bill, you're good to go. The pricing was good but my first year kinda sucked. When they asked me to keep with them, instead of changing to somebody else, they gave me a pretty good deal like a fixed rate. It was really good, but I just moved and they took me off of there. The property I moved to already had a set plan and Vista wasn't able to keep mine. I liked mine better, but they didn't allow it. They called me and told me about a cancellation and they're pretty nice there.

Spoke with Chris, he was extremely knowledgeable and helpful and I appreciate the service provided by him today he certainly assisted me with the correct information and I will certainly speak highly of you guys as a company, thank you in advance. Bienvendo

Call to cancel service but convinced me to give it another month try and was able to lower the rate. Very friendly and took the time to try to explain the bill. This service is new to me and needed more explanation.

The rep that came to the house was very helpful. She told me that she's gonna drop off some energy-saving light bulbs but I never got that. None of that stuff they promised ever materialized. I also never received my gift card but they sent me something in the mail and told me to register so that may be finally coming. The service itself is okay. The only thing is the follow up needs to be more together. When I talked to the one representative over the phone, they didn't seem to have a clue about the rep that had come out.

Chris provided great customer service and was friendly. He was patient with questions and explained the pricing clearly. He quoted good fixed prices and was easy to work with. I would definitely work with him again. I would recommend Chris to anyone.

First, didn’t care for the pushy person that came knocking at our doors that notifiers at entrance “No Solicitation”. She told that many had enrolled but that’s not true! Vista is great but I’m comparing now for a few months with my current supplier and may enroll back again with you. Your service that answers are excellent! Thank you.

The representative was nice and friendly and he knew what he was talking about. One of the main things I went with Vista Energy was the person said I could get a gift card after a few months. I'm waiting on the gift card.

Vista Energy's reps came to me two years ago and introduced me to their service. So far, Vista Energy has helped me. I got a bit of a discount on my bill by going through them. If I was paying $60 on my PG&E bill, I got $10 off with Vista.

When I bought this house, it was already with Vista, but I'm gonna change it as soon as the new service comes out. I own 13 properties and I want everybody on the same page. This one time, there was a misread meter. Vista provides the product, but Black Hills utilities takes care of the meters. When I called Black Hills, they said to call Vista, so I did. They said, "Nope, not our territory. Black Hills needs to fix it." and it has been rectified. My experience with Vista would be fine, except their price is double what I'm paying for my other properties, which is why I would discontinue it. I'm not dissatisfied in any way, but I don't think it's fair to my tenants to pay twice as much to Vista.

A man came into our neighborhood and they were going door-to-door to offer Vista Energy. When they came to our apartment and they were telling me about it, I decided to go with Vista Energy for the gas. Getting signed up was pretty simple. But the person who was helping me sign up didn't tell me that there was like different plans with Vista Energy. They just kind of signed me up for whatever plan they were promoting. I wished they would have told me, "There's these plans. Which one would you want to sign up for?"

Katherine ** was a great help in solving my problem, She was very informative about the service and what it entailed. It was very comforting to have such a knowledgeable person to talk to for a change. It was quite refreshing in a time when customer service seems to be a rare commodity these days. She is definitely a keeper. Your establishment knows how to pick them out from the rest.

Vista Energy is a little cheaper than the other companies. I talked to their reps when they first signed me up, and then I called about the $50 gift card. The service is good. You should sign up because it's cheaper.

My conversation was brief but informative as I will now be primary person in charge of electric and gas contracts as my husband passed July 2 2020. Thank you for the informative explanation on the billings. I don't have any more to say.

The person from Vista Energy that came to my house was nice. He told me everything about the energy supply. His knowledge and expertise were pretty good. He knew everything. The service has been pretty good. I did get a paper when I first signed up saying that if you use it for so long, you'll get gift cards. I haven't received anything, so I don't know how true that all is.

Kathy was very friendly and very helpful today renewing my contract. Will definitely renew again next year!!! I did not have to wait long on the phone and it did not take long to renew. Happy happy happy.

I switched to Ameren from Vista because when I got my bill, I had to call them since my electric jumped up. Before I switched to Vista, they told me this was gonna stay 4-point for a year. But when I called them, nobody told me that it went from 4-point up to 7 cents per kilowatt-hour. I’m on disability and I get one check a month. It messed me up. Now, I owe about 500 dollars and my power is gonna get shut off on the 30th because I chose Vista. I’m very dissatisfied. I was also supposed to get a Walmart card but I haven't gotten it yet.

Laura ** helped me greatly to cancel my account quickly and easily as I made a mistake in signing up yesterday. I was not aware that I would be charged fees from PG&E for using a third party provider and that was not explained to be me either by the vista sales rep. Very misleading. Laura was a extremely helpful and handled my cancellation. Thank you very much Laura!

Chris was very helpful when I called in about my Vista Rewards account. He took the time to explain my plan I was enrolled in that no longer existed. He helped me by enrolling me in a new and better plan for both my gas and electricity. As a senior on a fixed income, every savings count. Thank you Chris for your support and your help.

I was going to cancel my account because of extra charges on my Pacific Gas and Electric account. Instead I was told I can lower the amount. The call and my concerns was handled professionally and efficiently by the operator. Hopefully the lower amount will help with my energy account.

I'm happy with Vista Energy. I'm doing okay right now with the bill. The service of Vista has been good. I haven't had any problems. I talked to two guys and they were talking about my bill so I explained to them I recently changed the rate to a little bit lower, where it's based on when I used gas. But I misunderstood the first guy that showed up and talked to me about it. I thought the whole bill would be with Vista Energy and not PG&E. He explained and said, "No, it's just that we add the bill towards the gas part. We take care of the gas part." I said, "Okay."

The guy from Vista showed up at my door doing door-to-door and I took a chance. I figured I could try Vista Energy for a couple of months, see how it works and then compare it with what PG&E is giving me. I was getting my gas directly from PG&E. I have considered going back to them temporarily so that I can compare the rates. Because it seems like my bills are a little higher now than what they used to be.

Chris helped my request easy and fast. I will definitely give Chris another positive comment again once the request is successfully being through. So if you can, ask for Chris for help. He is friendly and helpful.

Katherine **. The person that handled my problem was very understanding and handled my situation very well. ("2 thumps up"). The call was very short and she understood my dilemma. It was a pleasure that she was able to find my information, and resolve the issue quickly.

No question I'm receiving a great low deal on my bill. At first I thought it wasn't helping but Anna let me know how to help my gas from being high so thank you and if I need any more answers I will let you know.

A guy came up to my apartment and described all the things about Vista Energy's plan. They offered minimum gas rates on a daily basis. It was 70 cents per day which was lower than my regular gas rates. However, I'm still getting my bill from PG&E and I'm not getting any bill from Vista.

Vista Energy is better and cheaper than the ones I had before. They're reliable too. The rep came to my house and they were polite and very nice. They were good.

I’m a new enroll with Vista Energy and the customer service name is Kathy, she’s very nice and helpful, my English is not very well, she’s patient to listen and answer all my question. I’m happy and thanks for her good service.

After mistakenly signing up with another company before my contract ended, I canceled them and returned to Vista. Chris was very personable and professional and was excellent with his customer service support!!! He was also diligent about making sure my review was submitted so that his performance was represented to his manager.

My energy previous provider just switched over to the 15 cents a kilowatt-hour when we were done with our contract and I didn't want. Then a Vista Energy rep came by and said that we could have six cents a kilowatt-hour. That sounded good because another company was doing it for like 10. Everything has been going just fine with Vista. They sent me the letter in the mail a couple of weeks ago that said that our locked-in rate was gonna be going up. I was about 11 months in on a one-year contract. I called them to ask for my current locked-in rate. They told me the rate and I asked them to sign me up for another year.

My main carrier is PG&E. But a door-to-door salesman from Vista Energy came to our door and sold me into thinking that my bill was gonna be cheaper. I've been on Vista Energy now for some years and it still isn't cheaper. I've been paying attention to my bill and it has always been 25. So Vista Energy was charging me a flat rate a month but if I'm not using that much, I don't want to be charged that much. I still got the regular $25 charge from the last bill that I received and my PG&E bill was only $9. So I have to pay $37 for my gas that I don't use that often. So I was going to remove Vista Energy but their rep put me on a different plan. So I was gonna give them one more chance.

The Rep I had was very knowledgeable and explained everything to me on why I'm investing in Vista Energy. I will continue my service for right now. She also looked to see if I was eligible for a gift card and I was. Thanks for her service.

Don't do Vista. I originally had DP&L. But there was a gentleman that came out in our neighborhood to sign up to Vista and offered us this great deal. He said I was gonna get a gift card and all these benefits so I signed us up. That was last year and I've never seen any gift cards or any benefits. The bill was more than what my old bill was. DP&L was cheaper.

I’m getting supplied with Vista Energy. I was just calling about a second gas meter on my property and they pointed me to my local supplier that gets it from Vista. Their service is good.

I had PG&E before then got Vista. They told me it was gonna be a flat rate but I didn't know that I would still be paying PG&E. I thought I was getting something different and I was gonna be dealing with Vista. When I get my bill, it's from PG&E and I have two separate bills. And when I talked to Vista's customer service, I didn't like their attitude. I should've just stuck with PG&E. I can't even call PG&E now for whatever reason so I'm just kinda stuck with Vista. I wouldn't choose them again.

A Vista Energy rep came to my door and I was kind of swept in and signed up for it before I really knew what else happened. The guy was really slick and seemed very trustworthy. He just gave me a quick spiel. He had a quick look at my power bill and then he was out the door. So, it was probably a little scattered. I actually had some reservations after he left. It all happened so fast that I was afraid that I might have let myself be victimized by a scam. Once I've signed up, I continue to get my gas from the local provider, PG&E, and PG&E handles the billing for them. There was one follow-up with Vista not too long ago where I came across the paperwork and saw there were some rewards cards that I was supposed to sign up for. I received those and they were quite pleasant about that. So, that was actually one of the first times I was able to reassure myself that they were legit.

I called Vista Energy a long time ago. They offered a gift card if we use them and they provided it. They were nice. However, the people they sent to our door at first promised us things, but they lied just to sign us. They said "Every quarter you get gift card. We are cheaper than this, that much," and it's not. It's almost the same as PG&E. All in all, the service is great, but they better train the people they send in and they should say the right thing to make you sign. I was sold at first, but I'd rather stick to PG&E.

There was someone from Vista Energy roaming around and we went with them. The representatives are always nice.

Vista Energy is good. A door-to-door salesman came up and he was very respectful and nice. He said I could save money with Vista. That speaks a lot in my language. I have yet to see my last bill to see if I'm really saving money. I also had my credit card messed up and I had it stopped. So I just got a new card and I'd like to put that on autopay. But so far, everything has been great.

A man that was coming around our apartment complex and he just said that Vista Energy would cost so much less. But I haven't seen that that has happened. My understanding was that Vista was more electric and I didn't even know that they involved gas. But they were just involved here with gas. One of the problems is that our apartments are not well insulated at all and I'm on the top floor. The situation has been so different lately with how hot it is so the air conditioning has to run all the time. It has always been a problem up here in Auburn especially in the summertime.

This is too high of a cost for my PGE gas. I want to return to pge gas not Vista Energy Market. Please return me back to Pacific Gas and Electric. I will be calling Pacific Gas and Electric; I want you Cancelled from this account. Thank You, Ronda **.

Tiellie was an amazing help with re setting up my account, she answered all my questions and explained everything so we could understand! Definitely will be telling friends and family about the amazing savings and customer service! Definitely a great way to save on bills.

So happy that your agent helped me to lower our gas rate per therm and had renewed our contract with the new rate for a year. We didn’t receive any letter or any correspondence stating that we need to renew our contract every year to secure the cheapest rate per therm. We’ve been paying a higher rate after the first year unbeknown to us that we need to call every year and renew.

Kathy did a good job helping me to activate my reward card. She was also very pleasant and efficient. I would say more but that says what I want to say about her and the service I received. Have a nice day.

This woman was very nice and she knew what to do to help me and to make me understand what was going on and I really appreciate that. You need to keep her around. To start such a kind sweet voice and she does very good job. I really really appreciated her help. She did the best she could to make me understand without getting upset.

Vista came to my door and it was the pricing that made me go with them. Signing up was easy. The guy was really nice, too.

I spoke with Chris and he helped me re-sign my new year contract before the expiration date. He also corrected my name and address for me. So far I like the company and service. Chris helped me to understand the price for each of my utilities that I am using and the service is great so far.

Vista was pitching a very specific plan when they came to my door. It's less money than the other companies.

I've been with Vista for several years now and they've been great. When it came time to renew, all I had to do is call them. I spoke to a representative and I got an even lower discount.

I was okay with having a set rate but I didn't enjoy the sign-up process. It was aggressive. The activity in the salespeople's brains was definitely the kind where they had to get a sale to get paid. That's how I felt from how they acted. But everything else was fine. Vista ended up sending me $100 worth of Visa gift cards for signing up with them, which was a nice little bonus that the girl didn't tell me about. It happened quickly.

I had one of your salesman come to my gate of my front porch. He Could not open my gate so he yelled at me through my front door. When I came out he started his speech and I started shaking my head and he told me to stop shaking my head. I asked him to leave at least three times and he just kept at his little speech. I told him he was trespassing, the sign was right beside him and if he doesn’t leave I’m gonna let my dog out of the house. He threatened to call the cops on me. Now mind you, he is on the outside of my gate. He still refused to leave. So I called my dog. At that moment he left my property. Threatening to call the cops. I have audio and video of this whole situation. No cop showed up. I had my proof waiting. But because of his rude pushy inconsiderate attitude I would never consider doing business with you. If this is the type of people that you hire they are making your company look really really really bad.

It has been easy, efficient and cost saving to work with Vista. I see the rate difference that they post on the bill and it's comparable to Ameren. I also spoke to one person about the gift cards I was supposed to receive and all was good. He mailed that out to me right away.

I signed up with Vista and the price was supposed to be less per kilowatt-hour. But with my regular company’s charge per kilowatt-hour, I’m not sure there's much of a difference and if I’m saving money with it. I got these rebate checks but that kilowatt-hour sometimes was less with my regular energy company.

Vista Energy's reps have always been nice and helpful. With just a certain amount, which was 60 cents a day, it was nice during the winter months when I would use my gas more for my heater. But now that we're in the summer months and I don't use my heater, I ended up having to call. And I got a different plan going on because I paid more than the energy I used for gas. And then, even now, when I called and told the reps, “I don't use this much and I'm paying for it,” they were able to set me up with a different plan type. So, I've had a good experience so far.

The guy came and knocked on the door. We got it for the gift cards. But, I do not see any difference in my bill. It is still high all the time. But, it does not matter. I have had different many providers that I do not see too much of a change in my bill. The gentleman sold to my neighbors and I, and he was a charm. And we all signed up with Vista because he was nice, telling us stuff, and that was what made us do it. But then, we are trying to get the discount we were supposed to get. They told us the first six months, we get $50, then the next six months, we would get another 50. We would get $100 total discount. They are supposed to send me a card, but I have not received it yet. I will keep it if their word is good.

I chose to keep the same plan because they are so very difficult to understand. My plan was changed and price was raised by $40/month (which is almost a 70% increase). Customer service was no help and told me I was stuck with this pricing for a year. There was no offer of help at all. Any company who completely disregards a loyal customer's concerns and refuses to assist is a huge disappointment. I would suggest prospective customers do a lot of research before choosing this company. As soon as I can change my plan to another company, I will be changing.

I used PG&E before and then somebody came to the house and told me about Vista. I wanted to try it so I could save some money -- seniors don't have a lot of money. Enrollment process with them was simple. They helped by lowering the price a little bit for me. Other than the lower monthly bill, I’m also supposed to be getting a $25 credit card from them, but I have not seen it yet.

There were people going to the neighborhood, knocking on doors and asking people about who their energy provider was. Vista was brought to us and they showed us where Vista had the cheaper rate than the one that we were using prior to them. So, we signed up in February and I have not had any issues. It's very seamless and I haven't had to call or talk to anybody about anything because everything's working fine.

I went on the PP&L website and looked for suppliers to get prices from. I went down through the list, and Vista was the one that I found that had what looked like the most reasonable price. The price per kilowatts is a good. I didn’t look at the small print though, and I saw that I’d get a charge of a dollar a day on top of whatever their price is. But I got my last bill a week or two ago and it wasn’t anything higher than normal. Enrolling online wasn’t too difficult. I had my PP&L bill with me and then they just asked for the account number, and this and that. Since I’ve made the change, Titan calls me pretty much every day trying to get my business back, but I just hang up.