TriEagle Energy Reviews

They will NOT answer emails...EVER! Have sent multiple emails and zero response. Their website is a **. Wouldn't take my payment. I really screwed up signing up with these 'you know whats'. WILL NEVER AGAIN and will bail as soon as I find something better. Avoid this so called company.

I was trying to save money by changing over to TriWagle. However, their sales group does apparently not talk to the billing/accounting department or anyone else for that matter. I changed over from Gexa trying to save money and I was sold on savings so I changed. However, this change with discounts did not get communicated to other departments and I ended up spending around $2000 for 1 (one) month. This is absolutely the worst energy company I have ever worked with. When I called back to cancel it was the 33rd day not the 30th day so they charged me a $350 cancellation fee. On top of that they cut my power, not per request, and are currently trying to charge me another $350 for a 2nd cancellation fee as I had to have them turn the power back on because my wife and I work from home. So all and all this is by far the WORST energy provider I have ever worked with.

I have been a Long time TriEagle customer - I don’t want to switch electrical providers, I but need a better price —11 cents is too high - I am a retired senior citizen and my only income is social security.

TriEagle is a highly credited electricity company that consistently offers cheap rates. Also, I recently found out that you can get special discounted TriEagle rates on their website by entering promo code “EAGLESAVER5”... You can thank me later.

The ONLY problem I have with TriEagle Energy is their inability to Mail me my monthly account statements. I do NOT pay my bills online!! I am 68 years old and I’m NOT real tech savvy, plus I have a very poor internet server and believe me I’ve tried them all. Y’all cut my power off once for non-payment of my accounts but I NEVER RECEIVED MY STATEMENTS in the mail? So now I just send a random amount of money each month so my power won’t be cut off. If y’all could fix my billing problem I would give TriEagle Energy a five star rating, but as of now, I’ll have to just give a 1 1/2 - 2 stars. But if a supervisor would like to call me at the above number I’d be tickled to death to talk to someone about it. Thanks.

I renewed my contract today. I really was hoping for the same rate as before, but I am thankful for how the Lord blessed for the new plan to be put in place easily. I have been blessed with the rates I pay.

Wow! What kind of a proposal is that, it sucks. Details of plans available are nowhere to be seen, just a click here to renew. CRAPPY. Slithering as a possible business proposal. I'd fire someone over this type of an offering to my customers, seriously.

Last year my rate went from .07 to .11. I called in February and you said I renewed in Dec. I talked to a Supervisor and told him, I didn't renew that myself. He said it was renewed by a third party and I didn't think so. He said that all are taped and I said that I wanted it sent to me or played to me because I didn't think I agreed to such an increase. He never followed through and I have almost frozen trying to not use electricity. I have been with this company many years, but I will not be renewing with you again. I was treated so badly by this company and I will never recommend your co again..I have done that several times over the years, but never again.

When we were setting up the account the long waits on the phone calls were very exhausting. I counted the hours and we spent a total of 24 hours getting things set up. Also there was not a way for my wife to call about the account without me.

I get an email wanting me to renew. I called for the new rate and I was told that the new rate does not come out until 1-1-2021. So you want me renew without knowing what the new rate is? That’s Is absurd. I will be shopping.