TriEagle Energy

TriEagle Energy Reviews

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Overall Rating1.0 out of 5
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About TriEagle Energy Reviews

TriEagle Energy can be relied on for more than just great electricity rates. With tools like weekly reports that help you track your usage to programs that can help you put money back in your wallet like smart thermostats you can take control of your energy bill like never before. Visit our website or contact us today to learn more about our smart products and electricity plans!

TriEagle Energy Reviews

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Page 1 Reviews 0 - 10
Customer Service

Reviewed July 31, 2022

They will NOT answer emails...EVER! Have sent multiple emails and zero response. Their website is a **. Wouldn't take my payment. I really screwed up signing up with these 'you know whats'. WILL NEVER AGAIN and will bail as soon as I find something better. Avoid this so called company.

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Customer ServicePrice

Reviewed Oct. 1, 2021

I was trying to save money by changing over to TriWagle. However, their sales group does apparently not talk to the billing/accounting department or anyone else for that matter. I changed over from Gexa trying to save money and I was sold on savings so I changed. However, this change with discounts did not get communicated to other departments and I ended up spending around $2000 for 1 (one) month. This is absolutely the worst energy company I have ever worked with. When I called back to cancel it was the 33rd day not the 30th day so they charged me a $350 cancellation fee. On top of that they cut my power, not per request, and are currently trying to charge me another $350 for a 2nd cancellation fee as I had to have them turn the power back on because my wife and I work from home. So all and all this is by far the WORST energy provider I have ever worked with.

I would stay away from them at all costs. I am now going to have to pay additional, unless they are reasonable as I was threatened with my credit being hurt by not paying the 2nd early termination fee and it has been less than 60 days. Maybe this company is better to others but my gosh stay away. I have spent more than $2,000 from 8/4 to 9/18 in energy....absolutely the worst.

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    Verified purchase

    Reviewed Aug. 10, 2021

    I have been a Long time TriEagle customer - I don’t want to switch electrical providers, I but need a better price —11 cents is too high - I am a retired senior citizen and my only income is social security.

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    Reviewed June 16, 2021

    TriEagle is a highly credited electricity company that consistently offers cheap rates. Also, I recently found out that you can get special discounted TriEagle rates on their website by entering promo code “EAGLESAVER5”... You can thank me later.

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    Verified purchase
    Customer Service

    Reviewed June 6, 2021

    The ONLY problem I have with TriEagle Energy is their inability to Mail me my monthly account statements. I do NOT pay my bills online!! I am 68 years old and I’m NOT real tech savvy, plus I have a very poor internet server and believe me I’ve tried them all. Y’all cut my power off once for non-payment of my accounts but I NEVER RECEIVED MY STATEMENTS in the mail? So now I just send a random amount of money each month so my power won’t be cut off. If y’all could fix my billing problem I would give TriEagle Energy a five star rating, but as of now, I’ll have to just give a 1 1/2 - 2 stars. But if a supervisor would like to call me at the above number I’d be tickled to death to talk to someone about it. Thanks.

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    Verified purchase

    Reviewed June 4, 2021

    I renewed my contract today. I really was hoping for the same rate as before, but I am thankful for how the Lord blessed for the new plan to be put in place easily. I have been blessed with the rates I pay.

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    Verified purchase

    Reviewed May 10, 2021

    Wow! What kind of a proposal is that, it sucks. Details of plans available are nowhere to be seen, just a click here to renew. CRAPPY. Slithering as a possible business proposal. I'd fire someone over this type of an offering to my customers, seriously.

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    Verified purchase

    Reviewed Dec. 31, 2020

    Last year my rate went from .07 to .11. I called in February and you said I renewed in Dec. I talked to a Supervisor and told him, I didn't renew that myself. He said it was renewed by a third party and I didn't think so. He said that all are taped and I said that I wanted it sent to me or played to me because I didn't think I agreed to such an increase. He never followed through and I have almost frozen trying to not use electricity. I have been with this company many years, but I will not be renewing with you again. I was treated so badly by this company and I will never recommend your co again..I have done that several times over the years, but never again.

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    Verified purchase

    Reviewed Dec. 31, 2020

    When we were setting up the account the long waits on the phone calls were very exhausting. I counted the hours and we spent a total of 24 hours getting things set up. Also there was not a way for my wife to call about the account without me.

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    Verified purchase

    Reviewed Dec. 1, 2020

    I get an email wanting me to renew. I called for the new rate and I was told that the new rate does not come out until 1-1-2021. So you want me renew without knowing what the new rate is? That’s Is absurd. I will be shopping.

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    TriEagle Energy author review by ConsumerAffairs Research Team

    TriEagle Energy provides energy in the deregulated states of Texas, Pennsylvania and New Jersey. They purchase power from natural gas, coal, nuclear and renewable sources like wind. Residents and businesses can opt to get power from 100 percent renewable sources when they sign up for a plan with TriEagle.

    • SMART energy plan: Residents who want to save money and energy can sign up for the SMART energy plan. You’ll receive an ecobee Wi-Fi enabled thermostat, which will save you on average 23 percent on heating and cooling costs every month.

    • Online bill pay: Monitor and pay your bill online to eliminate the clutter of paper bills. Auto-pay ensures you never miss a payment.

    • Fast and easy switch: Once you decide to switch to TriEagle as your energy provider by submitting an agreement, you will only have to wait 1-7 business days to switch. Or, if you have a specific date when you want to make the switch, you can self-select a particular date.

    • Commercial and residential agreements: TriEagle services residential and commercial subscribers. Businesses can get a customized pricing plan, and green energy options are available. Submit a form online for a customized quote based on your needs.

    • Easy cancellation: If you need to cancel your service agreement with TriEagle, simply fill out a cancellation request, available on their website. You might have to pay termination fees, so check your plan before submitting your cancellation request, or call TriEagle with any questions.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    TriEagle Energy Company Information

    Company Name:
    TriEagle Energy
    Year Founded:
    2620 Technology Forest Blvd
    The Woodlands
    Postal Code:
    United States