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TriEagle Energy
TriEagle Energy
Overall Satisfaction Rating
4.88/5
  • 5 stars
    7
  • 4 stars
    1
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    0
Based on 8 reviews that contain star ratingsSHOW RATING DISTRIBUTION

TriEagle Energy

ConsumerAffairs Accredited Brand

TriEagle Energy can be relied on for more than just great electricity rates. With tools like weekly reports that help you track your usage to programs that can help you put money back in your wallet like smart thermostats you can take control of your energy bill like never before. Visit our website or contact us today to learn more about our smart products and electricity plans!

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Last updated: April 20, 2018

8 TriEagle Energy Consumer Reviews and Complaints

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Verified Reviewer
Original review: April 20, 2018

We are so happy with TriEagle. Their rates are really great. The only sad thing is that we are moving out of state to a state that TriEagle doesn't serve, We will really miss having TriEagle as our Electric provider.

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Verified Reviewer
Original review: April 20, 2018

Our electric bills are three times smaller than with our last provider! Very happy to be a TriEagle Energy customer. Our friend recommended you to us two years ago and we could not thank them enough. Thank you, TriEagle, for keeping your rates reasonable without the gimmicks.

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Verified Reviewer
Original review: April 9, 2018

I was a long time customer of Direct Energy and throughout the years, I found it extremely challenging to get the right support when I needed it. I did some research and found out TriEagle was a local business and tried them out. Their customer service and billing has been great. I haven't had any issues with hold times or incorrect billing. We also enjoy the fact that we actually spend less money with our ecobee thermostat that was included with our plan. Thanks!!!

TriEagle Energy response

Thanks for the kind words, John! We're happy that we've been able to give you a complete, hassle-free energy experience!

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Verified Reviewer
Original review: April 5, 2018

Good rates and I really love the weekly energy report and update on what we have used! Auto bill pay makes paying the bill very easy! We have saved a large amount of money on our monthly bill over what we were paying with our previous provider.

TriEagle Energy response

Thanks for your review, Barry! We want our customers to have as much information as possible regarding their usage and bill, and are so happy that you're taking advantage. Thanks again!

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Verified Reviewer
Original review: April 4, 2018

TriEagle Energy in Houston - I have been a TriEagle Energy customer since 2012. I have installed Smart ecobee thermostats that they sold me and absolutely love their service. I enrolled in balanced billing a few years ago - my bill is the same every month and there are never any surprises or unknown charges. TriEagle is upfront and honest and that is why I don't even shop for another electricity provider anymore.

TriEagle Energy response

Thanks for your review, John! It's great to learn that you've taken advantage of our smart products and budget billing. We're always expanding our suite of home solutions and products, so stay tuned for more!

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Verified Reviewer
Original review: April 3, 2018

I have been on residential electric service in TX with TriEagle for over 5 years. While they aren't always the absolute cheapest option, I have become a huge fan of their simple pricing method of a flat, usage indifferent, fixed rate that includes delivery charges, and a flat base charge of $4.95 per month (the rate and base charge have always been pretty competitive in TX). There's no sliding scale rates (Rate1 for your first 500 kWhs, Rate2 for your next 500, etc) or loss-leader, teaser rates (1 cents per kWh for your first month, then it jumps to some astronomical rate to catch you sleeping). Their online bill pay portal is very easy and fast, and they accept all major credit cards without any additional 'convenience' fees or anything along those lines.

TriEagle Energy response

Thanks, Timothy! Our goal is to offer a variety of options that can meet the needs of different customers, and we're glad that you've been able to find one that works best for you!

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TriEagle Energy expert review by ConsumerAffairs

TriEagle Energy provides energy in the deregulated states of Texas, Pennsylvania and New Jersey. They purchase power from natural gas, coal, nuclear and renewable sources like wind. Residents and businesses can opt to get power from 100 percent renewable sources when they sign up for a plan with TriEagle.

  • SMART energy plan: Residents who want to save money and energy can sign up for the SMART energy plan. You’ll receive an ecobee Wi-Fi enabled thermostat, which will save you on average 23 percent on heating and cooling costs every month.

  • Online bill pay: Monitor and pay your bill online to eliminate the clutter of paper bills. Auto-pay ensures you never miss a payment.

  • Fast and easy switch: Once you decide to switch to TriEagle as your energy provider by submitting an agreement, you will only have to wait 1-7 business days to switch. Or, if you have a specific date when you want to make the switch, you can self-select a particular date.

  • Commercial and residential agreements: TriEagle services residential and commercial subscribers. Businesses can get a customized pricing plan, and green energy options are available. Submit a form online for a customized quote based on your needs.

  • Easy cancellation: If you need to cancel your service agreement with TriEagle, simply fill out a cancellation request, available on their website. You might have to pay termination fees, so check your plan before submitting your cancellation request, or call TriEagle with any questions.

  • Best for: residents and businesses in Texas that want to save money on energy costs.

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TriEagle Energy Company Information

Company Name:
TriEagle Energy
Year Founded:
2003
Address:
2620 Technology Forest Blvd
City:
The Woodlands
State/Province:
TX
Postal Code:
77381
Country:
United States
Phone:
8779332453
Website:
www.trieagleenergy.com

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