Just Energy Reviews

So far, things have been good with Just Energy.

July 11, 2019 a person appeared at my door and asked me to show PG&E bill. And after a short conversation I shown statement for June 2019. He pointed that PG&E charges me $1.82 per therm for natural gas (which is true). And said that Just Energy (JE) can offer $0.86 per therm fixed flat price for 5 years. Nice, I said yes. Later, after a brief research, I found out that JE doesn't include delivery cost and surcharges and fees. I also found out that "pure" price PG&E charges me for natural gas itself was $0.21 per therm for that period. Four times cheaper than JE offered!!

I knew of Just Energy through my landlord. I got my bill from the company and compared to my previous energy provider, the one I had before was cheaper. I would still rather go back to them. Other than the bill, Just Energy's people have been pretty good so far.

Several weeks ago I received an aggressive series of knocks on my door. Thinking it was urgent, I opened up the door to see a Just Energy representative standing there. The person asked to see my utility bill from the primary utility provider, which I foolishly showed him. He then explained that he needed to make sure that Just Energy was showing on the bill. He worded it in such a way that made it sound like Just Energy was a subdivision of the primary utility company, and this was some sort of internal issue that they needed my approval to resolve. He also said that the only thing that would change is the fact that Just Energy would be the name of the gas provider. He asked for my signature, which I foolishly gave him, believing that all I was doing was resolving some internal issue for my utility company.

I just moved in and found Just Energy on a website. They had one of the better rates and I was told there was a free cancellation if I talked to them directly. It has been fine so far.

I switched to Just Energy to reduce my bill. The rep at Just Energy was very efficient in his marketing. That was nice. Once I switched, my previous energy provider called me and they said that they would provide whatever as far benefits that Just Energy is providing to me. Just Energy is awesome and for now, my experience has been good with exception to the high charges. Just Energy is costing me $100 more than my previous provider. I used to pay 130 to 150. Now, it's 230 to 250. I saw the bill yesterday and it was around 233. I'm kinda confused as to what to do next because my average usage in the last six month never crossed 1,000 kilowatts. But I saw in my bill that I was at 1,800. There are a couple of charges like Green Energy. I'll wait for one more billing cycle and analyze my bill. If it is something wrong on my end, I'll try to correct it. But if not, I will call the customer care to discuss that.

I went with Just Energy because of the price and the fact that they use renewable energy sources. We had no problems changing over to them. They've been really good.

I liked the cost of Just Energy. I went with them and their service has been great. They've sent out two different reps and they were pleasant and professional. They were really nice and weren't pushy. Our bill went down the month after we signed up. Thus far, I'm perfectly satisfied with this company.

I had done a thing online to find electric service for my new area and when I called in, they said that Just Energy would be the better fit for me. I knew we’d be consuming a lot, like over 2,000 kilowatts a month. With Just Energy, we wouldn’t get charged for going over that and so far, the experience has been good. The team there was helpful. They did what needed to be done and we got our meter up. Our power was on as soon as they clocked our meter in.

My bill was almost $200 a month with the company I had before and for a townhouse, it was just outrageous. Just Energy is much better. The rates are great. My bill was $90-something and I was good with that. We had a power outage one time and before I could call Just Energy, they had already sent me an email letting me know that there was an outage, now it's working, and I appreciate that. They are doing a great job and I'm enjoying them.

We signed up with Just Energy at Sam's Club to get a discount card, but we haven't noticed any difference at all with the other system and there is nothing beneficial to Just Energy. But their customer service team was fine.

When I switched from TXU to Just Energy, it was because TXU wasn’t proactive in letting me know that my current contract was expiring and didn’t offer me anything comparable to what my contract was. I got a surprise bill that was almost double what I had been paying. If companies would be proactive in letting their customer know a couple of months ahead of time that their current contract was expiring and would offer them something comparable or better than what they’re paying, that would be a good way for retention on current customers.

Just Energy is working as I need it. It keeps warming my house and I don't think the heater's ever broke down.

Just Energy is less expensive than my previous provider and their reps are very thorough. They answer all my questions and they take care of everything we have. They also offer the free night and weekend, and it's wonderful. Everything is great and I have no complaints.

Just Energy was the provider for our area in Devine and when we set the service up, the rep we dealt with was a really nice guy. Our interaction was wonderful. With them, the usage was low but the extra charges, like fuel charges, concerned me. That pushed my bill up quite a bit, as far as the amount. Other than that, my experience with them has been good so far.

The salesperson that Just Energy sent out told me that we would stay with BG&E. There wouldn’t be any changes to their account. The only thing she said was we would get a lower rate. But the first thing I get to notice was that I was being switched to a different energy company. I was lied to the entire way, and as a result, I decided to cancel. All the information we received from the salesperson seemed to be a lie.

Originally, I was gonna go with Just Energy because I thought it would be cheaper and more affordable. But that didn't turn out to be the case and it turned out to be worse. I also have an issue with them at the moment because I'm getting charged for services that they are not even providing me at this time. I found this out yesterday, so I was gonna call back to disconnect. I even talked with my distributor. I'm still being charged with TXU, so it's not gonna work out.

I called one of these websites where they gave you different choices of who to go with. I told them what I was experiencing and they told me that the best deal for me would be Just Energy. So, I told them to sign me up. Before that, I've used Cirro, TXU, and Reliant and with them, the bills just kept going up without even notifying me. I've been with Just Energy for one month now and so far, it looks really good because my first bill was only 41 bucks. That was really nice. But I prorated cost because it was a partial month.

I was with Great Mountain before but Just Energy was cheaper, so I switched over. The people who set me up were very nice. When the prices went up with Green Mountain, I called them to lower it and they said they'd do it once. So, I'll see what happens with Just Energy when that time comes.

My uncle got me started with Just Energy. We were supposed to get $50 each because he referred me to them, but I haven't received it yet. Other than that, their service has been good so far. I've had a very good experience.

One friend of mine recommend Just Energy and the service that they provided before for me was good. My experience with the people at Just Energy was good and easygoing. They worked very good.

I'm on a fixed income, so there are lots of times when I could not afford to pay those high bills. Some girls over there at Sam’s offered Just Energy to me and told me about it. I kinda liked what they said to me and what they were talking about, so I signed up. It was easy. I just sent all the information to them and they did it all. So far, I had the first bill which was only $37, but I don’t know how much it's gonna be the next month. I'm using just a window unit instead of a central air, so it doesn’t use that much electricity.

I just started with Just Energy and my electricity is working. I haven't gotten a bill yet. It's gonna be higher because it's not as good of a rate as I was getting before, but I couldn’t get that rate anymore. They said it was the best rate I could get now, but it's nowhere near as good as I had before. Other than that, so far, so good.

My recent company told me about Just Energy and I liked their prices. From what I'm seeing and what I was told, it's a solid price and their service was really quick, too. I kinda liked that on the same day when I signed up, the set up was done pretty fast. But I had some confusion with what plan I was on and price wise, I'm still trying to get that figured out. But for the most part, whenever I've called, their reps were helpful and informative.

My energy bill has always been 135, 125, sometimes 95. And I was told that with Just Energy, it was gonna be less than that. Their rep was so convincing. But, the first bill I got is higher. The highest my bill had ever went to was 169, and this month was the same. The price on my bill ever went that high was when I had guests over for almost a month. My kids are away and I leave my house in the morning for work. I don’t get back home until 7:00 in the morning, and then I leave again by 2:00. So, I don’t know why it’s that high. I would have to see my next month's bill to know if there would be a difference. I also had an outage once. I was going out when it went off. But it came back on after an hour or so. Other than that, my experience with Just Energy has been okay.

I liked the Home Depot advertisement for Just Energy and they are the first provider I ever switched over to. My experience with their customer service team was great and they assisted me in getting the account set up, with the transition, and with the explanation on how things would work.

Just Energy was at my parents' house trying to get them to switch over, and I ended up switching over. I got a zero deposit and the sales rep I talked to was pretty nice. He was also professional and he was surprised that I told him to let me sign up with them.

Our experience with Just Energy has been okay as far as it providing energy just as any other company does. The power works when I come in. I’m gonna give it a full-month cycle just to look at what my bill is. But outside of that, I've had no problems. Also, their door-to-door salesman who came to my home was professional, courteous and able to answer my questions.

Just Energy has been all right so far. I've only got one bill from them, though. They sent me some kind of electronic thing saying my bill was gonna be $250, and I promptly called them and told them they were out of their minds and if I see a $250 bill, it would be the last bill they would get from me. And so, the bill actually came and it was only $142. I don’t understand why they would send out the email saying one thing, and then send a bill that said something else. But I'm happy with $142. I would be definitely unhappy with $250. That would be the highest bill I've ever had in my life and I'm only gonna get one. But other than that, so far, so good.

Just Energy is very poor. When we signed up, I gave the man my debit card authorization to do a bank draft. I wake up yesterday morning and I have past due bill. I called and the customer service helped me. They said that it's never been done. So in addition to having a $67 bill, I had a late fee which I do not appreciate. I'm not late on my bills and I have everything drafted out of my checking account and I was really pissed. We were under the impression that our bill was going to go down and so I had been paying about $140 a month. According to the information I got, it's gonna be close to $180 and it's about $40 higher. We live in a brand-new house that’s very energy-efficient so I'm not happy. I have a contract through 22 and it's what the bill said. I would not recommend them.

We were approached at Sam's and told how much money they could save us along with doing away with the high distribution charges we are currently paying. I was very clear with the young lady that we had multiple meters and needed them all on the same account. I was also very clear that if this could not be done then we would not be switching. After being assured this could be done I signed up. During the process she told me her iPad wouldn’t allow one of the meters to be moved and I would need to call in and have it done once my account was set up.

I was a Just Energy customer for a few years. I was a customer when they were Commerce Energy. This company charged me some of the highest fees known to man. They say they charge you a base fee however when that fee is triple your actual gas bill something is wrong. I recently switched to a new gas company, and my bill went from 150 a month with Just Energy to $12.72. Yes you read that right. $12.72. My home is basically electric. This company has class action lawsuits against it. Be aware. They are overcharging you.

I was at Sam’s Club and the young woman offered me a Just Energy gift card. At the time, I just wanted to buy a cookbook and the free gift card was very inviting. So, I signed up with Just Energy and it was very easy. I've been with them for a month now and so far, I’m very satisfied.

My wife was in Sam’s Club and was talking to a representative of Just Energy there. They were offering a $70 gift card for Sam’s Club when you sign up and there were incentives after that for every six months or one year - you get another bonus from them. Most of the time, a lot of the people you encounter in this kind of situations are a little pushy because they’re trying to sell their product.

Just Energy said I get free nights and weekends. I switched over to them, and they did it easy. And as of right now, I have no problems.

Just Energy has lower rates. My previous provider was definitely more expensive than them. Getting started with Just Energy was really easy. The girl that I talked to was very helpful and informative.

I was at one of the big box stores and then a Just Energy rep approached me. He said we were gonna get a gift card if we switched to Just Energy and that we could cancel at any time. I listened to his spiel and then I signed up.

Just Energy was offering gift cards for Sam’s Club so I went with them. Signing up was very easy. It was paper at Sam’s Club then there was a phone call. I like the reward points thing. I don’t have enough yet to get anything, but I like the concept.

I tried to call Power To Choose, but somehow I didn’t realize that I was calling a different number. The guy was a broker and he said that Just Energy was my best bet. I thought I’d give it a try because I could get out of my contract anytime. I've had them for almost a month and I'm still figuring it all out, but the rep was all right.

I've been with Just Energy for six years. I used them at my prior home in Crosby and when I moved to La Marque, I told them I wanted to use the same company and so far, the experience has been good. Transferring my service was not hard at all. But I didn’t know I had to call them again. There were two months that we were in limbo and they charged me their rate. If I had known, I would have called them right away and wouldn’t have had any break at all with their service. They were charging me 11 cents an hour and, as far as I know, that’s what I'm still on over here. And as soon as I’m with them long enough, I want to go to where I get the same payment every month. Just Energy said that I had to wait until I've had several months over here and I think that was because I had that break.

Just Energy have been having troubles finding my estimation from my NYSEG and National Fuel to get my account changed over. They just kept on calling me up and saying that they’ve been having trouble trying to get NYSEG and National Fuel to help out to switch over. I was supposed to have been with them at the beginning of June and I signed up because they said that it would save me some money in the long run to combine both electricity and natural gas, which would help me out. It was done at the Sam’s Club here in Cheektowaga where I'm a member of and they were there one day. They’ve been very polite and they've been giving me information and what I needed.

I have been a client of Just Energy for several years. At the present I have 2 accounts with them. On the newer one I had a twelve months contract at a normal rate. When the contract was up, they started charging around 20 cents a KW. They said they wrote to me...living in Europe. I never received anything when I had requested that all communication be in writing. In January I called and spoke at length with a representative who said he will do a special request that my bills would be recalculated. He said he would call within a week. Never heard of him. Then I called to cancel my account but each time the tel would not go through. I wrote an email to cancel, they said I needed to call. To this date I pay over 20 cents till I find a good lawyer.

Everything is fine with Just Energy. I don’t have any complaints. Mary, one of the reps at the time, signed me up last year. She told me about Just Energy's rate and the rewards that they give. She stressed to me, “Now, be sure and use these rewards that you’re gonna get.” And true enough, I like it. I got energy-saving products, light bulbs and so forth that Just Energy offers. Seeing a lower monthly bill was definitely the big one. When Mary told me what it would be based on my previous record, I told her to get me signed up right away.

Two representatives come to my door promising me that Just Energy saves money by keeping the price per unit at a fixed rate with a low monthly fee. Sounds good, but what they don't tell you is that PG&E or whoever is delivering your gas will still charge you for the "delivery" of the gas. So what ends up happening is my gas bill has 2 companies on it - Just Energy and PG&E. I end up paying PG&E just about the same as I did prior to signing up, then I get the additional Just Energy charges that DOUBLE my overall bill. Gets worse... I go to cancel the service and the cancellation will not take effect for another 2 billing cycles, which is apparently just policy. So now I've got 3 bills at double the cost. Just Jerks.

My experience with Just Energy was pretty good. I have another property and I have Just Energy there for a year now, and I’m saving money. I wanna save in the other house too so I got them again. My monthly bill is a lot lower with Just Energy.

Received four, not one, but four letters stating that if I renewed my contract for a year, I would receive 2,500 points to redeem for a $25 prepaid Visa card via their rewards program. Once I renewed and attempted to redeem the $25 gift card, the website indicated that I could only redeem a minimum $50 card for $5,000 points. They give you 500 point every three months you're a customer which means I would have to be a customer for 15 months in order to receive a gift card. Liars!!

Everything’s good with Just Energy. Any time I’ve called, I’ve gotten pretty quick service and people were ready to help me so I appreciated that. I had an issue where I needed to get my energy turned off at one place and turned on at another place but on two different days. I messed up when I called the first time. So, the second time, they had to help me resolve that issue, and they were pretty quick and helped me figure out what to do.

A Just Energy rep stopped me down at Sam’s Club and he said that my bill would be cheaper. So far, I haven't experienced anything different, and I haven't gotten my bill yet either.

I went to chooseyourpower.org and they asked me a few questions then it seemed like going with Just Energy was a good choice. I had seen some of the prices, from doing my research, and Just Energy had 9.9 cent/kilowatt. I thought I could handle that. I got the bill for my first week of service from Just Energy and it seemed to be pretty reasonable. It’s actually lower than the one from the apartment complex I was at. I also called to get an email sent for proof of power and the person on the phone was super helpful. It was a 30-second transaction.

We had Just Energy in 2012 but we moved to a different company and the bill was so high. I moved again to another company to save me money because I was on a budget. But seeing the bill was gonna go high with that company, we went back to Just Energy. Compared to my previous carriers, Just Energy doesn't lie about their percentages in their central wattage. Other people say, "You'll pay this much," but when the bill comes in, it comes in at almost $150. When I was with Just Energy, my bill would come out at $105. It wouldn't hit $130, $140 like any other company would. I am satisfied with Just Energy because I was hearing from multiple people that their friends’ companies would come up to almost 300, 400 bucks and that’s in an apartment. We live in an apartment and houses are supposed to be higher than an apartment.

My friend told me to change to Just Energy. They are faster than other providers and the people that I've spoken to have been excellent. The service is very fast. That is why I like it and I never have a problem with it.

The people at Just Energy were very polite when I called and they were fast enough. They got me the service so I'm pleased. The experience was excellent.

They seemed to think that Just Energy was gonna save me money. I went with them and I got some coupons for Sam’s. I've been using Just Energy for about a year and I have seen a little bit lower monthly bill.

Just Energy had a good flat rate for power compared to other providers who sucked because they got us in a six-month contract, and then the contract expired and they didn't really tell us. And then, I got hit with a $650 power bill because they jacked our rate up three times from what it was, and we decided we didn't want no more of that. With Just Energy service has been sustained. But we do not have to worry as much about getting a giant surprise bill.

The most recent experience I had with Just Energy was a horrible experience. The last time that I spoke with them, it was a good experience, but what had happened was I had accounts at two homes. I had purchased a home and we were remodeling it. I had electric service at the other house as well. I wanted the electric service disconnected on a Saturday and they turned it off on that Friday. I had to finish cleaning everything in the heat in Texas which is no fun.

I knew about Just Energy online and called them to sign up after learning about their price. They turned out to be very helpful and really fast.

A friend told me about Just Energy and I just switched to them on the 31st of May. I did it over the phone and the rep who helped me was awesome. It was a good rapport and they explained everything to me. They signed me up immediately after I made with the requirement. Everything went on fast.

The electricity was shut off and Just Energy was the first one that I’d seen. I needed electricity at that time. So far, it’s been within two weeks since I had it and it’s kinda about the same. Whenever I had to call in, their team was okay. They answered all my questions and explained everything.

I called the Texas Electricity search line and I had a young man that reviewed different plans for me, prices, and suggested Just Energy. I went off with his recommendation. He said that it looked like the best rate and easiest plan. It’s a short-term plan for my mother. She was temporarily relocated and I need to be able to disconnect whenever needed. I just signed up and they provided me with the service. It was very easy with this young man.

We were looking for an apartment for my daughter and the apartment complex recommended a website to go to find the best energy plan. The price was a big one for why we chose Just Energy. It also seemed easy and convenient. It was a no-hassle. It seemed they got it all set up and ready to go right away. So far, we’re pretty impressed with Just Energy. We haven't received the bill or anything yet, but we haven't had any issues at all. The pricing seems really good and customer service has been really good.

I decided to go with Just Energy over others based on cost. Signing up was done with a representative, and it was a pleasant experience.

I was looking for a free night program, something cheaper and something different. I signed up with Just Energy online and it was simple. I waited for an email for my account number and I never got it, so I called and the man I talked to was unprofessional. He was talking fast and trying to rush me off the phone. Also, the guy explained the free night program to me, told me one thing, then another, and it confused me. I called back, talked to a female rep and I said I wanted to transfer back to TXU. She helped me a lot.

I'll be contacting Just Energy because though it sounded like a good price, after doing due diligence, there's a lot better plans out there. Still, the saleslady at Sam's that signed me up was really nice and friendly. She caught both my wife's attention and mine because of the way she approached us. She did a great job.

Starting off with Just Energy on the first home I’ll move into is the best way to go. With the offers they were giving, I felt that they were in my best interest and I know that the payment will be very good. Their reps are also easy to talk to. They listen before they speak and they were able to hear us out on anything or any questions or concerns that we may have. I appreciated working with them.

Scammed at Sams by Just Energy. I was talked into signing up at Sam's Club. The nice rep described this “capped plan” as that I will pay my current rate (with NIPSCO) but capped at 0.60 per term. It sounded like no loss at all. After signed up, the contract said I will pay the NYMEX rate capped at the above rate. Note that NYMEX is not what I currently paid, but is sure to be double what I currently paid. This is an intentional misleading to me.

A company referred me to Just Energy and I went with them because of their rate. I had good interactions with their reps. I also got a follow-up, making sure that my service was getting processed through. So far, so good.

My daughter bragged about Just Energy and told me how good they were. Their prices are a lot lower than the people I was with. They also made it easy when I signed up.

My experience with Just Energy is okay right now, but I'm still trying to get used to this auto-payment thing which I'm not really comfortable with too much. They told me that was the only way that I could get the services. Other than that, I was gonna have to pay a $300 deposit. I didn't like that part because I never had to do that. I have to keep monitoring when the payment is gonna come out of my account so I can make sure that the funds are in there. They don't allow you to get extensions too fast, so that's another thing that I didn't like. I had lost track of when I needed to call to get an extension, and it was too late. They wouldn't honor it.

I was talking to someone on the phone and they recommended Just Energy. Setting up the service with them was fast and easy. Everything was explained to me 100%.

My sister who works for Just Energy was telling me certain things and some perks. I only get disability and my baby gets a little bit of money, but it doesn't go far when it comes to the bill. She said I'll be receiving energy saving lights and stuff, and those things are needed. However, Just Energy is so hard to get in contact with. I haven't gotten my first bill since I've chosen them. I don't even know how it goes. I tried to get on the internet to research and look, but my phone wouldn't allow me to. Nonetheless, I already recommended Just Energy to 3 friends.

I needed another electrical company ASAP because my bill was super high with the one I had. I saw Just Energy in a local place. They were outside offering services. They showed me what they could offer and I said okay. Signing up online was quick and good. Plus, switching over was pretty easy. It took 15 minutes. The customer service representative was pretty great. She helped and explained everything. It was a good experience. Just Energy helped out pretty well.

I went to the Power To Choose Texas website, and then I was given options. I called them, and they recommended Just Energy. We are from Rhode Island, so our only option in Rhode Island is National Grid. Just Energy is solid compared to National Grid. They were wonky up there. Just Energy is consistent and without many problems. With National Grid, I’ve had a few issues. Rhode Island’s an older area, so a lot of the stuff up there is older. So, they would have to do equipment updates all the time, whether that be in the ground or on the lines. Also, Just Energy is a bit cheaper. I’m sure Rhode Island’s one of the highest cost for electricity and gas. Moreover, my experience with the team at Just Energy was good. Everyone was polite and knowledgeable.

I spoke to the guy at Sam’s Club and then I talked to somebody on the phone one time. We were supposed to get gas and our electric but through by Just Energy. Then they were supposed to send me gift cards for doing it for both of them and they only got me one. When I called, they just gave me a bunch of things on the phone so I just let it go. They explained that they were gonna lower my bill. Somebody’s gonna provide me power. Somebody’s gonna provide me gas. They’re all gonna charge me for it. I haven’t seen the results that I was expecting to see.

I just got Just Energy and their people were professional. The customer service was great. However, I asked for the plan so they had to explain it. They should start telling people about the plans ahead of time.

I heard about Just Energy from Sam's Club and I chose them over other providers because of the bonuses and rewards that are offered. They have a point system. Just Energy's services are also comparable and not far off from what I had through the previous carrier.

I've been with Just Energy for about six years on the same house but the kilowatt is so expensive right now. What I have before is like 10 something and the other lady gave me 14. The problem is the energy I got for somebody else, not on my name and that’s the reason I switched my name. However, the lady told me I can keep the kilowatt, like the same how in the receipt, on the name of that person so I’m keeping it like that.

I tried to pay my monthly bill through the app, I kept getting an error that said try again later. I tried three times, each time it froze the money in my account. I work in customer service, I'm aware sometimes this happens and usually the next day it'll drop off as there was no confirmation. Well, $357 from Just Energy was withdrawn from my account, causing my account to overdraft. My husband contacted their customer service to tell them of the mistake, was told there was nothing they could do because our bill doesn't show we've paid.

I initially moved in with a friend that was using Just Energy in this apartment. I needed to call in to make the transition over to my name and that part was a little difficult. It was miscommunicated to my friend that I just had to call and change the name to my name, but in reality, we actually had to get him on the phone as well. If there was any way to do that online, probably it’d be the best option. Make that process a little bit easier just ‘cause it didn’t seem like it was that difficult. My friend was moving into another apartment and I've been here so I was just putting it in my name, but it seemed like it took a lot longer than it should have. It took quite a bit of time, but it wasn’t too bad. The lady I was on the phone with was really nice. It was a little bit difficult to understand her, but she was really sweet and she helped us. She was good.

Imagine your power is disconnected many days when you are on holiday for couple weeks. Come back in the dark with a cold house; stinky food in the fridge, freezer, and potential damage to your house in the future due to the cold happened to your house. You call your service provider and ask them why they disconnected your power without noticing you and they said they got the request to cancel your contract; obviously you did not ask to cancel it. You ask them to have your power back and they are saying their system is not able to connect the power back, what a joke!!! Absolutely, you have to take working hours off to deal with it to have your power turn on as soon as possible.

Signing up with Just Energy online was pretty easy. Plus, they have lower rates. I'd recommend them to others.

3 days ago I pay my electric bill and I was late one day, my electricity was shut off after the payment was made. I had to leave my house and stayed with some relatives due to the house was very hot and no electricity, I called and they are only open until 8:00 pm in Texas. The next morning I called several times and finally they answer about 9:00 am in the morning I spoke with a customer representative and she told me that in two hours I will have my service back, 8 hours passed and the service was not connected, called several times and no answer. The next day I called about four times and they keep saying IN TWO HOURS, which until the third day is not happening I am ready to report this to the Texas bureau business, I am a diabetic person and I am having a lot of health problems because of this company. I regret the moment that I switched to this company.

Company and operator unwilling to work with me. I sold my home and called 3 days after it closed. The purpose of my call was to let them know I was building a home and I would be done in a month or so. I wanted to put the account on a hold and use Just Energy again. The operator would not help and kept telling me it was company policy to not do this and since my service was already canceled I was being charged 50$ per service line for disconnection. This is a ridiculous company. People should stay away.

Just Energy formerly known as Commerce Energy is a scam. They price gouge in winter months, and tell you Atlanta Gas And Lights make you pay a base fee depending on your usage. In December 2018 They told me my bill was over a hundred dollars because it was cold. I informed them in December 2017 I had four more people in my house, and my bill was exactly the same even though in December 2018 I had four less people, and I was out of town for over two weeks. They told me, "It's high because you used your heat when it was cold". I'm sorry. Did they miss the part of four less people gone for the holidays. Then I made a payment arrangement, and they turned me off anyway.

I was approached at a local Sam's Club with promises I would be money ahead by switching to Just Energy for supply. So I agreed and was told I would have to verify the supplier transfer by email before it would take effect. When I got home and read the contract, I realized the cost of the electricity was MUCH higher than what I was currently paying, so I never confirmed the email, and also called Just Energy that day to cancel, which was allowable under the contract, and was assured my contract would be cancelled. Now, three months or so later I get a letter from ComEd saying they are switching me to Just Energy, unless I call to stop it, which obviously I will do. You can decide for yourself if you think this is fraudulent or illegal.

Like others, I signed up for this thinking it would save money on my gas bill. Rather, I was charged the flat rate that was quoted to me AND the delivery charges by PG&E, which is what the salesman misrepresented at the time I signed up for this. Just Energy Solutions essentially collects $23/month for absolutely nothing. You might as well light your money on fire, because that is what you are doing when you sign up for this service.

I've had people from Just Energy coming to my apartment for over 1 year, and I brushed them off. There were at least six (6) solicitors during that period. Each and every one of them said "Can I see your electric bill?" This is what turned me off - wanting to see my information w/o presenting me some type of method of authenticating them. Today another solicitor stopped by, and I did show him my electric bill. He was looking for the charge per kilowatt hour, but could not find it. He had a contract with him to switch energy providers that he wanted me to sign. I refused, telling him that I needed to read, review, and research the company and the contract. He refused to provide me with a copy of a blank contract for review. Instead, he provided me with a 4-page "write-up".

My sister has Just Energy for her home. I also got them for my first home and my experiences with their team have been pretty quick, easy, and fast. Plus, their reps were professional.

When a Just Energy representative came knocking on my door, I originally had Direct Energy. The Just Energy rep told me they were cheaper. I liked the rep. They caught me at a good time and I took the leap. Getting set up with them was really easy. We were in an apartment so the bill was just $5 cheaper and wasn’t a big difference. But now, we moved to a house and I'm trying to see if the bill is gonna way cheaper than what I could have just stayed with.

Just Energy put our account into collections with a disconnect order after they did not receive our mailed check. We are retired homeowners who always pay our bills on time. They could have emailed me or called me. Instead they put us in collection. I called to deal with them. They were rude. When I asked representative's name, she hung up on me. When I called back I found out they outsourced customer service to Bogata Colombia. God bless they do not understand good customer service or courtesy. We will be switching from them quickly. I suggest you run quickly away from this company too.

This guy SEEMED nice but mumbled his name and the name of his company. Trust me Close the door on these sales reps. Do not show them your PG&E bill ever! 1st thing they ask for is your bill and You are automatically signed up with them once they get access to your PG&E ID or your PG&E account number, and then they start charging you and you don’t know anything about it until you get a bill or you get a collection notice in the mail. My sales rep said he worked for PG&E, he brought PG&E.com up on his laptop and showed me the practices that he was trying to participate in as far as saving gas for the consumer. He took us to the third-party Vendor page which is on PG&E.com. PG&E provided those numbers because those are the numbers that you have to call when these people charge you for service you didn’t sign up for.

I’ve been with Just Energy for almost a year and have been satisfied with the results after switching from my previous provider. I called recently to have my service transferred and for the rep to send me a confirmation email. Instead he sent an email saying my balance was pass due, even though it wasn’t. I needed documents to say my transfer was complete or pending. I feel as though the rep did not listen to me.

I've been with Just Energy for a few years and my experience with them has been pretty good. My interactions with their reps were perfect and my bill has been consistent since. If it ever goes up, it would be because our AC is broken or the filter's no good.

A friend referred me to Just Energy and my interactions with their reps have been pretty good since I went with them. I've been with them for two and a half weeks and hopefully, the bill will be low. I'd refer other friends to them.

I had terrible experience with Just Energy. I signed up at Sam's Club with their reps, who didn't give me upfront rate and then sent me a contract with high rate. I checked online and rates were 10-15% lower as to what I was provided. I kept contacting customer service to correct this problem from May 8th to May 3rd. They told only when my service is active on April 22nd, they will get me the best rate available online. Called again post April 22nd and I was told they can't do anything on rate (even if online rate is lower) as I signed up at Sam's. I checked Sam's Club reps and they told they only go with what Just Energy has stated. All reps/customer service is useless and misguide you. Eventually ended up cancelling the contract.

Just Energy was referred to me by family. So far, working with their reps have been good, they explained things very well to me. Our service hasn’t started yet. They said it was gonna start sometime this week. But as of now, I would recommend them.

I was with First Choice and I had the prepaid service with First Choice but they didn't have that anymore. The prepaid service worked better for me because I was paying on the go. So, I ended up going with Just Energy. I thought Just Energy would have been perfect for me because they gave me the flyer that says, "You get your free nights." And I'm like, "Oh, well, that will work because I'm home during the nighttime." But then my bill with Just Energy is $200, I've never paid a bill that high a day in my life. I live in a one bedroom and it's just me and my three-year-old and I work all day.

When I talked to the rep, Just Energy sounded like it would be a good idea. There are also some benefits where you can secure points and then get gift cards. I signed up with Just Energy through Sam's Club last month. The rep from Just Energy went online and helped me with it. The rep was a very nice young woman, and she did a good job.

First warning sign was a door to door salesman. Once we were signed up, we realized that our gas bill through PG&E was higher and that there was absolutely no savings whatsoever. In fact, we are paying a net increase of $30 more than if we made no changes and just stayed with PG&E. The salesman misrepresented that there would be a savings on our Natural Gas PG&E bill; not true at all. He also said that PG&E would only charge for delivery gas charges. This is true, but 95% of what PG&E charges is delivery charges, so there is no savings, but has resulted in an increase in our natural gas bill. Now I have to cancel this terrible contract which says there is a $150 cancellation charge. I am not sure how this company stays in business. I see a class action lawsuit in the future.

Just Energy has twice made major mistakes with my account. They cancelled my account twice and allowed another person to sign up for my account without providing me any notification that my account was being cancelled. When I called to talk to them about this the first agent hung up on me. When I called back the second time I was transferred to the wrong state and then had to talk to a third agent to get service. The agents are very rude; they are not helpful and don't want to work with you. They refuse to admit that they made a mistake. They think you are lying and will not help you. I would not use this company. I have switched to another provider, SCANA, and have received much better service.

Duke Energy put me with someone and when that guy came, he came with Just Energy. I was satisfied with everything he discussed with me. He let me see what I could save with them versus what I was already paying the other company. I then switched to them. Thus far, Just Energy has been a great energy company.

I've been with Just Energy for five days now. I knew of them since my mother is a customer, but I still did my research and that was why I decided to get their services. I had great interactions with their team and the person who was helping me was good. They explained things to me thoroughly and answered every question that I had.

Okay - this is the second time this has happened to me. I moved from one place into another place and got a balloon bill. This time around when I moved in January I made sure that I contact the company about the last bill from the last house that both bills will not be combined. I was informed and insured that it wouldn't be and that I had until July to pay that separate bill this month. I finally got my bill down to about $200. I get my bill online and it's almost $700 because they combined both bills.

A reference from a friend made me choose Just Energy, and I've had them for a week now. They've been very helpful and very good at communication. I've had a great experience with them.

My experience with Just Energy is good. They came and I went with them because of the lock-in price where it won't go higher.

I was on Facebook when I stumbled upon Just Energy. I researched for a little bit and their free nights made me decide to go and get their services. I talked to their customer service through chat and the guy I spoke to was really good. He made it really simple for me. I've been using Just Energy for a few days now.

I heard about Just Energy from a promotion from Home Depot, and I picked them. Though I haven't started yet, their team seemed pretty knowledgeable and they explained all of my options.

They never give your $150 deposit back. They charge your bill on your automatic payment without sending any information. They charge $122.60 bill for 73kwh energy. They are bad, terrible, most expensive electricity company in the USA. Don't work with them.

In April 2018 a person was knocking my door promising my bill will be cheaper with them, so I give a try. Since I switch my bill doubled the price. They lie to get customers promising lower gas bill. So a month ago I called the number to cancel their service. They still charging. They said cause it last 2 last bills to stop charging. This is rip off cause if today I cancel my phone, my electricity or whatever service they just stop but this company still charging money. Basically you are giving your money free for this scumbags. :/ I'm so mad this so called company fooled poor people. They steal money from hard earn workers. :/ Hope they refund the money they had steal.

Just trying to contact someone is a nightmare. Their Customer Service is lacking in all departments. I tried to enroll as a "New Customer", I've spent more time on the phone just trying to find out my Account Number or if my service has started: I get. "It should be on tomorrow." This began 4 April, today is 14 April. They took my deposit on 10 April, they state now, they are not showing it being paid and can I send them a copy of my Credit Card Statement!!! Are you Serious?!?! You've charged me, but you can't find it. What a Mickey Mouse Company! DO NOT SWITCH TO THEM!

November 2018 I was approached by a Just Energy representative about switching my service. After going over their rates I decided to give them a try and allowed them to run my credit. They did not approve me for unknown reasons so I remained with my provider Gas South. Fast forward to February-March 2019 I receive a collection’s notice in the mail from Just Energy stating that I owe them $200+ or they will disconnect my service. This completely confused me as I do not have service with them and have continued to pay my provider Gas South without issue. I called Just Energy and they admitted fault and stated that they submitted a "ticket" to their back office to get this situation rectified and that I will hear back from them within a week. I never heard back from them.

Just Energy's representative at Niagara Falls Sam's Club did not tell me what I was getting into. She made it sound like I was getting a free gift card just because I pay my National Fuel and Niagara Mohawk bill every month. I’m not a Sam's Club member. She didn't say anything about me switching suppliers. I went along with it, thinking I will get a gift card out of it. Then I got an email with the details that said I have verified that I'm changing suppliers. But I never said anything about that nor did I ever agree to that. So I called National Fuel and National Grid and I told them to put a block on it, and they did. When I went back to Sam's Club to face the rep, she said she explained that all to me. But she never said anything about that. She said there were no strings attached, and we would get the gift card for being a Sam's Club member and having National Fuel and National Grid.

For starters they have these guys going door to door impeding on people's lives to promise things they do not deliver. I signed up for the service due to lack of info and the 100% guarantee from the salesperson that this would lower my bill with PG&E. After the first month my bill skyrocketed. I decided to give it some time to see if this was true and my bill would lower. Here I am month 3 with seriously high bills that I cannot afford to pay. I have never in my life paid this much for gas service. I live paycheck to paycheck. I call the company today demanding answers.

I would not use this company for two main reasons:

A salesman rang my doorbell and asked to speak to who pays the energy bill. I asked why? He said they needed to see the bill because of deregulation in California and that they could save me on my energy bill. I asked him to take my address off his list and he said they only way he could take my address off his list was if he could see the electric bill. This company sends out its salesmen and then lies to try to get your business. I would never trust a company that does this. I am going to record the next one that comes to my door.

A young female came to our door promoting Just Energy. Answering the door, I listened to her pitch and then asked for a business card or literature about the company. She replied that it had been a long day and did not have either. About that time my wife, who was working out stopped, came to the door (I went back to watching the evening news) and stated that we were not interested and were very happy with our current provider. The young female asked my wife who the provider was to which my wife replied, "I don't need to tell you." With that, the young female said that my wife was rude and felt sorry for her. My wife then closed the door.

We had Spark Energy and we were paying more, so we switched over to Just Energy. They are good and we haven’t had any problems so far. Our monthly bill is now always $25 to $30 cheaper. I would recommend them.

Just Energy was recommended by a friend who has them and I have been with the company for about a year and a half now. My experience with them has been good. I’ve had TXU and other ones, but it is easier for me with Just Energy than any other companies. However, the monthly billing is a little more expensive than the pay-as-you-go deal that they had, but it is still better pricing than the other companies -- they are the best-priced in comparison to the rest. I liked it a lot better when it was on the prepaid plan, though. It was a lot cheaper for me that way.

I returned home from work to find a young man from Just Energy on our porch talking with my wife. He was looking at our utility bill to see what our "savings" would be. I asked "Do you have written information about the company?' He said "no". I asked "Do you have a copy of the agreement we can review?" He said "no". I asked "Is the agreement was available online?" He said "no". I explained that since he was asking us to commit to spend money without any written agreement and no literature to review, I TOLD HIM "NO". He left. My next bill from Duke Energy, our regular provider, showed a charge from Just Energy for $210.67. I will call the Ohio Attorney General's office first thing tomorrow.

When they came to my neighborhood promoting assistance for low income families, I was interested in what they were offering. I was told my gas bill would be reduced and save money especially because we were low income. I am a senior citizen on a limited income. Why would I sign up for a service where I am paying 2 payers? Paying 2 payers defeats the purpose of saving money. I was never told I would be paying two payers. Using these types of predator practices on seniors and low income people is an atrocity. Using the gas company to collect your fees is robbery, because I have to pay that bill if I want to continue to receive heat in my home for bathing, washing, eating and keeping my children, grandchildren and myself warm.

We found a lady offering Just Energy service at Sam’s Club and the rates were interesting to us because we were paying a lot more. At first, I noticed a difference in our service since switching over. The plan that I had was like a free night and we got a very low bill. But after that, it was different and the rates were too high so I just recently switched plans. Their reps were very helpful when I called to switch.

I’m pleased with Just Energy right now. They had two guys who explained everything to me. Compared to other energy providers, their service is excellent and I have no problems. The current special that I have is the free nights and I'm now having lower monthly bills.

I was switched over to Just Energy without my permission. I was talking to a guy and he was telling me Just Energy is cheaper. I told him I have TXU and that I like TXU better than whatever. He had me sign some papers but I told him I didn’t wanna switch over. Then I got this big old bill from TXU because I was still under contract with them. It’s like 500 something dollars. Then my electricity got cut off. So I had to call Just Energy again trying to get this situated. I finally got it situated and I told the person that the dude didn’t have my permission to switch over. I also had to call TXU, talk to them and go back to try to get them again. I finally got it all switched out and everything up. Even so, the reps from Just Energy were nice. But I was upset that they switched me over without my permission and I had to pay $245 to get this straightened out. I was dissatisfied with Just Energy.

Just signed up as a new customer with Just Energy and was slammed with $300 early termination bill from Constellation who are my existing supplier for electricity and gas. Never knew this would happen. Now I want to cancel immediately my contract but I am worried about dealing with this company. Any advice?

When the Just Energy rep. came to our door to offer us a new service for our natural gas delivery, I was very interested in what he had to say. The way it was explained to me was that I would no longer be paying PG&E for my gas and would instead be paying Just Energy a flat rate of about $45 every month all year. This would have been a bit of a savings as we only use about $18 to $24 a month for gas until winter time when PG&E jacks up rates and we and up paying $250 or more a month. Sounds great right? Well it would be great except that we are still paying PG&E the full amount plus the charges from Just Energy. Now our bills are even more. NO SAVINGS AT ALL!! I FEEL SCAMMED!

When we had gas with Just Energy, they were great and we didn't have a single problem. However, my family cancelled the service in favor of using Direct Energy instead. We paid our bills and thought that was going to be the end of it. Two years later, I received a bill in the amount of $947.80 for a family member who moved out. We tried calling Just Energy, and they told me they couldn't find how much we owed, nor how many months we were being billed for. Instead, they gave us a number for Skylink Receivables (a different one from the number on the letter). Now that family member faces a hit to her credit, and we still have no clue why the charge is there. (our energy bill is never higher than $150 a month) I have tried contacting Skylink Receivables, but there has been no answer. It is possible that this is just a scam letter. And I will remove this review if I find out.

This is very frustrating. Yes I did sign up for Just Energy, but I was also promised a savings for gas delivery to my home. I am frugal on electric and gas usage in my home. I am very careful how much I am using not to be wasteful. I make sure my family is the same way. This is for two reasons, 1. to save money and 2. to help with the climate. We don't like to be wasteful. So my bills have always been on the lower side. So when someone came along to help us save a little more money, why not right? Wrong.

Just Energy seemed such a really good company. Their team told me about the perks, points, and all that good stuff. They were good.

Someone from Just Energy called me and he talked with me for almost half an hour. And because of the lower rates, I switched to Just Energy. The process was easy. Just Energy is excellent.

I heard about Just Energy from a friend a gave them a try. Thus far, things have been pretty good for me. The bill for my first month was free. I was a week late for the first time and their reps were okay with it. They had a lot of respect, and they listened. They knew how to talk to me.

I had someone come to my door informing me of Just Energy and the benefits of choosing them as an alternative to ComEd. I was informed that I qualified for the fixed rate and they also have a rewards program for paying your bills. I usually turn people like that away, but he was super nice and patient and informative. I live in an apartment with ALL electric and Boy... did they save me money!

So this guy named Ahmad from Just Energy explained how Just Energy was a flat rate of $35.99 a month. How I should stop paying PG&E because their rates went up. Looked at my recent bill from PG&E ($171.18) and said his company could offer me a flat rate of just 35.99. Sounded great, I knew there was catch. He failed to mention, I’d still pay PG&E the same thing. My first bill came from “Just Energy” so I am paying Just Energy $35.99 plus tax and also still paying PG&E $184.21. Such a rip off. So I called to cancel with Just Energy and they said it will take 3 billing cycles to cancel. So I’ll pay them their flat rate of $35.99 plus tax on top of my regular PG&E bill. I AM MIND BLOWN! Do not sign up. Huge scam. I’m going to the newspaper, my local Neighborhood apps. I’ll use every resource to stop these people. Some people are on a budget. This is not ok.

I chose Just Energy, and the first year, the prices were reasonable. Afterwards, the bills were astronomically high. I, eventually, decided to switch to another energy company that provides great service at less than half of the cost of Just Energy! When, I made the switch, however, Just Energy offered a lower rate, contingent upon me agreeing to a new contract. As a former loyal customer, I feel that this offer should have been presented to me after the first year, not after the frustration of paying inflated rates over the years. Nonetheless, I did not accept their offer, and I switched to a new provider. So now, there's the "last bill" issue. Well, they sent one bill & additional bill a couple of days later.

I have never had any business with this company. I was never interested in their offers and never gave consent to purchase any of their services. But somehow, in an incredible way, it suddenly turned out that I owed them money. All my energy bills are paid very carefully, on time, without any delay. How did it turn out that, in parallel with my gas and electricity suppliers, I turned out to be a debtor of these scammers?

I cannot say I had one bit of trouble with the signup, service, and customer service (including CANCELLATION!). HOWEVER, my electric bill DOUBLED. My regular service supplier charged 5 cents per kWh and my bill each month was $161. With the last two billings Just Energy charged 10 cents per kWh. My bill was $304.51.

I liked Just Energy's rate. I noticed a lower monthly payment.

I liked that Just Energy was gonna save me money on my bill, and they took my bill in half. They went from 150 to 180 bucks. That was a huge difference.

We had TXU before as our energy provider and their rates were very high. Somebody who was going from door to door told us about Just Energy's offers. The guy that I spoke to was very nice. He explained everything to us well and in detail so we could get a better understanding of what difference Just Energy would be compared to TXU. Just Energy's package offered free nights and we would get a lower electricity bill compared to what we had already. It seemed like a good deal, so we decided to give it a chance and switch to see if they were better for us and if there would be any difference in our light bill. We started using Just Energy in January and we're trying out the free nights plan to see if it would help us save money, and it has been doing okay for us so far. Our bill is lower and we’ve been satisfied with our bill.

The person who I bought my house from told me about Just Energy and since mostly everybody in my neighborhood has them, I decided to go with Just Energy as well. Whenever I called them, they were helpful and friendly. I had a blackout because the transformer blew out. I called Just Energy and their rep told me who to call and helped me out exactly when I needed to talk, so I enjoyed the service.

I wish I could have given ZERO STARS. We had just bought our home out here in April of 2018. In Oct/Nov of 2018 two representatives came to our home knocking on our door and was talking to me about "Just Energy." They asked to see my gas bill and had explained that by getting Just Energy that my bill will be lowered and will not go up. However after months of having this company and not checking my bill, I finally logged into my SoCal gas bill and noticed that my bill was ridiculously high. I looked over the bill and my bill had nearly TRIPLED since I had JUST ENERGY. I have NEVER had a bill as high as this with SoCal gas in my whole life. I went from having normal billing charges of $17.30 a month to $181.20 to $249.92 a month. Total RIPOFF. I called SoCal gas which directed me to call Just Energy to cancel.

A lot of people go for TXU and they would say that the bills were ridiculously high. Yet, they’re still with that high bill. I’ve recommended Just Energy to a few of my friends. I’ve always told them that it’s a lot cheaper and better. It’s also more affordable for us.

As a former user of Just Energy, I paid gas fees online 2 times (10/30/18 and 12/3/18) by mistakes. I reported this to the customer executive on 12/18/18 and he said it would be take 3~4 weeks to get a return check. Because I didn't get the check I emailed to the customer service on 1/28/19. I got an reply that my request still in process. It's passed 2 months, I didn't get any confirmation email or a check. What I have to do to get my return check??

I joined Just Energy in October 2018. I have yet to experience the savings that they proposed I would have. In December I moved. I started my transfer process 12/21/18. Two weeks later I was finally able to complete the process. Now today, I'm trying to get my meter reread due to the excessively large bill. I'm told it will take up to 10 business days for this process to be completed. It's too expensive to keep them and too expensive to end my contract. They have me trapped into the contract. This is legal extortion. $405 for 1 month in a 2 bedroom 850 sq ft apartment with 1 adult and 1 child. I should have shopped more before deciding on these crooks.

My husband's name and social security number has been used fraudulently. When we seen that this company has sent a inquiry just last month we tried to call and make sure there was no open accounts in his name. The representative was rude and didn’t know what to do so he went to his supervisor which then said they could give out any info on accounts in his name. This is appalling. Someone can steal your identity, use it to set up an account and they never verify that it is the actual person. But refuse to help someone who has been a victim of identity theft!

Im not even a customer and this company already has given a horrible experience. A sales rep came to my home and harassed my wife until she gave them my name to sign up which I never DID and now my home is without lights and I will be taking this matter to court if everything is not brought back to the way it is. Spoke to Bianca on the customer service line. The sales rep was Eli. I am very unhappy and disturbed that this happened to me without my consent. I am currently waiting on results of this issue.

Worst comp ever... You wait about 30-45 mins just to get in contact with customer service... Can never speak with a manager... It’s like they're in a never ending meeting. I called this company to switch my account to nights free. They never did and charged me the wrong rate for 7 months... and only wanted to compensate for 3 months... And if you post any bad review on FB they block you from making further comments... DON'T GET THIS COMPANY.

I've been with Just Energy for a little while now and their service has been good. I usually get satisfaction from whatever reason I might be calling. One thing that bothered me a little bit was the rate was a little higher than I was used to before the rates went up. I called a couple of times to try to get the rate reduced, and I wasn't successful there. I'll probably go out and shop for a better rate in the near future, but I'm hoping I can get a better rate to stay with Just Energy.

Make customer unjustify charges without honor your agreement. They charge me after make a agreement and paid half of bill because they said I did not call the next day. Why I need to call if I already make the paid. Deliberate make the client incur charges. Untrust Company.

I was at Sam’s and a women approached me, after listening to her talk and her getting me on a phone with a rep that wanted me to answer yes or no on a recording but couldn’t correctly answer me himself. On a question he wanted me to say yes too. I said, "No. Cancel. I’m not signing up." A week later I got a letter in the mail from ComEd saying that I have switch to Just Energy. Which I did not do. So I called their number to find out that I was signed up and someone named Mary ** was added to my account. I asked to cancel and of course they tried to convince me to keep myself signed up. I told them, "Ok. If it cost me nothing alright. I’ll try it for a month." Then I hung up and decided to google the name and read reviews.

I recently found out that someone had falsely signed me up for Just Energy. I reported it to them. I was told that a check would be cut for all the money I paid in and that I would be cancelled. Well I got cancelled but got told that I would still need to pay my remaining balance and no check would be written. I said I didn't want a check that I wanted the remaining 215.00 to just be forgiven due to the fact that I NEVER approved or signed up for this service. I was told that the resolution would stay the same and that I had to pay the remaining balance. So be forewarned that ANY one can sign you up for this service if they have your information and Just Energy only cares about the money that they receive and not that fact that something very wrong happened. I will never suggest Just Energy to anyone!!!!

Run away from this company or anyone who says Just Energy, if you want to see call their support number first you will know what kind of service they provide. I was duped into this in my nearby SAM'S store, the person who sold this idea said my costs will be less than $6 and will never go up. First month went fine, from second month they started charging the max. When I called them and asked they say they calculated that price based on market price, at the same time Consumers Energy who is a distributor for these guys is providing the same gas for less.