Just Energy Reviews

We had Just Energy a while back but my mother wanted to go through DP&L. We got a little bit of credit but like everything else, it comes to an end. Then, they start charging you full price. My mother is 90 years old and I figured I'd try to help her save some money. The rep from Just Energy was a nice guy and signing up wasn’t difficult but it took a lot of time. He talked and talked, and I believed him. He told me that he was sending me a credit card with $45 on it and I got a card but it didn't have any money on it. I hope he’s telling me the truth because my mother got mad at me for doing it but I told her it was because I'm trying to help with the bills.

We've just started with Just Energy and I feel fine about it. Dealing with them during the installation was pretty good.

Just Energy called me, and it sounded like it'd be pretty good on my bill. Just Energy's reps were okay on the phone. I talked to their guy who came out here. He was okay and nice.

I lived somewhere else and I had Reliant. Someone referred me to Just Energy. Comparing the two, Just Energy is definitely a lot cheaper. It’s been pretty easy to make the payments. The team has been great as well. I’ve called a couple of times and I’ve never had a problem.

I had a friend who said that Just Energy was cheaper than another energy company, so I gave it a shot. But I was looking at my bill yesterday and it was a bit confusing. There was a TDU usage fee that was $10 and then there were actual electrical charges. Also, every time I call, I'm always sent to the main office and then I get rerouted to the local Texas one. When I called in to get help with my login, it took a really long time to get in.

Everything is going smoothly with Just Energy. I was at Sam’s grocery store and they had some guys up there that was signing everybody up with Just Energy. My interactions with those guys were cool. I was with Amigo Energy and they're good. It’s just that their cost is high. Just Energy is high also, but from what I was explained and told, it was reasonable.

They give me the run around. My lights were cut off after I paid, several times. They claim that they don't recieve payments until after a week it's been paid. I have incurred all these extra fees because of it. Switching to Just Energy was the worst mistake of I've made. I only gave a 1 star because I couldn't give an 0 star.

I was told that Just Energy didn’t charge a lot on the kilowatt compared to the one I had before. I’ve been their customer just this month and on the bill, they’re a lot cheaper.

Just Energy had a salesperson at Sam's Club that came up to me and asked if I would like to try it out or switch, and she also told me about the promotion. She was a good salesperson and she was easy to deal with. She explained everything and she didn’t take up much of my time. She just went straight to the point and told me about it. I agreed to it and that was it.

We switched from our other provider to Just Energy because they have a locked-in rate for both gas and electric. The guy that signed us up was very helpful and knowledgeable about what he was talking about. Although we still haven't got the gift card that Just Energy told us we were gonna get from Sam's Club, their service has been fine.

My mom referred me to Just Energy, and I've been with them for over a year. My mom was getting a pretty good rate with them and so, I decided I’d try them out as well. The house that we were living in wasn’t efficient. It wasn’t very insulated so the electric bill was high. But I recently moved and the other day, I called and was asking about my bill, and the bill for the new place is a fraction, at the moment, of what it was running. So, I’m happy. The latest lady I talked to was cool and really nice. She was easy to speak with. I could understand her, and she was able to answer all my questions. I’m very happy with Just Energy's service. They are easy to deal with. If I need an extra day, so far, they've been very accommodating with that.

I'm a Sam's Club member, so I got to know Just Energy from there and the interaction with the sales rep was good as well as the service. As of now, I'm just waiting for my first bill and I don't have any issues.

Everything is going good with Just Energy. I've been with them for a little over a year and I’ve never had a problem with anything. But when we were in Villa Verde, my daughter had submitted a date for them to disconnect through the computer, but it kept running after that date. I called Just Energy last week and the person that I spoke to said that they were going to investigate and that they would give me a call.

We thought that it was crazy that our last bill was around $270, and since our contract with our previous company had expired, we shopped around for providers. We called and got some great quotes, and then we were told about Just Energy. I set up two accounts and their rep got it for us very efficiently. I get an email from them that gives me a breakdown of where I’m at for the month, and it is cheaper than where I was.

My experience with Just Energy has been good. I've been with them for four years now. It's cheaper but lately, it has been higher because of the summertime.

A door to door salesman from Just Energy knocked on my door and started telling me about how I could save money on my electric bill. All the utilities bills are in my mother's name, but I wanted to be cordial to the man and just listened. He brought out paperwork for me to sign so he could follow with me if I decided to sign up, so he asked me for my name, etc. I kept asking him if I will be billed by signing these pages, he answered NO! He proceeded to take more of my info so, I asked again, "you're not going to charge me right", he repeatedly assured me he wasn't, and that it was for if I decided to sign up they would have me in the system already. Ha! Two weeks later I received a bill for $80.00 from Just Energy.

When we moved in, I looked at different providers through Power To Choose website and researched the different rates. Just Energy's rate was a better fit for what our budget was and they accommodated us more. Their reps were very helpful. They had a couple of different plans available and they helped me picked the one that was gonna be better for us, more tailored to our 1,200 square foot home. I was looking at one that looked cheaper, but their rep explained to me that just because it had the cheaper rate, doesn’t mean it was cheaper overall, and he explained to me what the difference was. Just Energy's service has been great, so far.

I received my first monthly bill yesterday and it was negative 14. I'm confused and I don't understand why. I'm not satisfied with Just Energy because when I called and asked how much they were charging me per kilowatt, the customer service said a different amount than what the sales representative at Sam's Wholesale Club said.

Hi, I was came from central Asia, my English bad, and when big woman was coming she said I will pay only $23 and its doesn't matter how much me and my wife and 3 kids use a PG&E. And she don't explain to me and said me put signs to here, to here and that it. But next month I see a bill for PG&E bill for delivery bill for service and bill for Just Energy about $66 when before I had pay only $32-34! Very bad and I said about this for all my friends and people to don't trust too big woman.

The guy at Just Energy said they had the best rates and offered me a $70 gift card for signing up. He was kinda bugging me, and I went and got the gift card and signed up. However, the rates were not even close to the lowest rates out there. I work for the power company, so I'm pretty sure that I could beat it by at least two cents per kilowatt-hour. I’ve had the service with Just Energy for about three and half months now and I'm not really happy with it. I'm just waiting for my termination date so I can transfer back to a lower rate.

It has been a terrible experience with Just Energy. I paid more to this energy company each month than what I pay for my car loans. I was supposed to save a lot of money when their rep made me sign up promising all the nights free and I can use our dishwasher, washer/dryer in the nights. Let me tell you, we used to use dishwasher every day in the mornings and washer/dryer mostly in the evening before 9 and this was with previous electricity provider and I never paid more than $200 per month. Ever since I moved to this company it is all so weird how they bill. I have no way to verify how in the world we used so many units during the day when the majority of our load we are trying to put during nights which of course they said it's all free. I have no way to verify they're not scamming somehow.

Resolution resolved.

I've had Just Energy for two months now and everything has been good so far. Aside from the gift card that I'm supposed to get, I switched to Just Energy because it was a little bit of a cheaper rate. There has not been much difference in my monthly bill since switching, just a few dollars lower, but I still was gonna compare it to one that should be coming this week again. I figured it will show on this month.

The Just Energy people in Sam’s Club were fantastic. They were offering incentives to sign up. I've been with Just Energy for only a few months and the pricing and service has been fine. My only interaction with them has been via the online services and I have no complaints. It's good, so far.

The Just Energy rep told me something about the price where something was gonna go up, but you they lock it in to where the price wouldn’t go up. He caught me right there. Him and the young lady who he was with were both professional looking. They were neat. Also, both of them were respectful and courteous.

Everything has been going good with Just Energy. I like their service and I'm happy with them. I'm trying to get my brother to switch to Just Energy too.

I went to Just Energy excited to be in a new house. Oh, this is after we have been homeless for almost a year now. I have provided all the documents possible that they have asked for. And still refused saying I needed a signature but there was no signature page of my lease. They kept telling me the same thing and then telling me that the energy would be on the next day or the next day or the next day. It never happened and they kept telling me the same thing. They are unreliable and I would definitely not recommend them!

I've had a good experience with Just Energy thus far. I liked that they have a good program so I went with them. Now I have a lower monthly bill and everything has been great.

A door-to-door salesman told us about Just Energy. We liked their offer of a cheaper bill and the free night, so we went with them. We used another provider before and with Just Energy, we're getting the same thing for less money. Other than that, I've spoken to one of their reps and he was very helpful and always really nice.

When I looked up Just Energy in the internet, its price and its overall value made me decide to work with them. I had a really good experience with their reps and it was super simple to get set up compared to my first experience. I’ve only had it for about a week but so far, so good.

Just Energy was the provider for the owners of the property that we're renting out, so we just went ahead and continued with them. Their service has been pretty good. It was just that they were trying to provide documentation of the transfer to us at the very beginning, which caused no energy to us for a couple of hours. Through the times that I spoke with them that day, it wasn't that great. They seemed very annoyed, as if they didn't wanna help me. But other than that, everything has been good.

My friend referred Just Energy and so far, I am very satisfied with going solar. But recently, I have received one bill and when I was taking the plan, they did not inform me regarding these charges and that they'd charge more. I have called the customer care and they have checked my plan after my call. But I need to see how it will be for the next bill.

Some guy came to the door and talked to my daughter about Just Energy. She was talking to him and he said it would save us some money. I had Direct Energy and they cut my electricity off. I had to go to a motel one night. Just Energy turned my electricity on and made me really happy. I've spoken with the representatives from Just Energy on the phone, and they did really good on the telephone with me.

Just Energy is fairly priced compared to TXU and Champion, which I had before. The guy that signed me up was really, really nice. So far, customer service has been awesome. They’ve done well. So far, I've been with Just Energy for almost a year now.

Just Energy's rep was very helpful. I appreciate that she came to my job. I work a lot. Sometimes, I don't even have lunch, and she was the one that came here. That made it a lot easier for me to do everything. With Just Energy, I like the honesty and the straightforwardness. I did appreciate that compared to the others who sometimes talk a little too fast. I don't know if they're just trying to do that to go through the questions a lot quicker. But with Just Energy, everything was explained a lot with time. I appreciated that.

I was thinking of going with Direct Energy but the house I moved in to had Just Energy. So, I chose to go with them since it was gonna be an easier transition. My experience with their reps was all good but there was an issue with my moving order. I was down for power for four hours because the moving order wasn’t submitted, then it was cancelled. But they got the power turn back on, so I was okay.

Just Energy has been really good to me. I have some properties and I haven’t had any issues with them at all. I had to reach out to their customer service when I cancelled and had to open it up again at another place. Our interaction was fine. They’re professional.

My mom and my dad have Just Energy and I've been with them for about two weeks. My experience with their rep was good. They explained everything really well.

Just Energy is the company that our church use for the electricity at the church. As assistant pastors, we’re there all the time and it always worked great. We never had any problems with it so I decided to use them too. I like how convenient it was to get set up with it and their rep was very nice, clear to understand, answered all of my questions and very prompt. I had a great experience with Just Energy.

I've been with Just Energy for 14 days. So far, so good. I bought this building from somebody else, and they had the disconnect set for the 31st, and they turned it off on the 30th. This is before the holiday. I called in to get the service turned back up, and the person I spoke to said it would be 48 to 72 hours, and that was right before the Labor Day holiday. I was trying to plead with her that I know that it was just an order flow and a keystroke that would turn the power back on because it didn’t require anybody to come out here and do anything with the meter. She just said that's not how it works, and she was very hard to understand. We got a communication problem.

I've had Just Energy service for a little over a year and so far, I do everything online which makes things easy for me. Hopefully, our bill will change. The house we’re living in had an air condition problem and that was part of the reason why the bill was so high.

I liked how with Just Energy has no cancellation policy for as long as I give them notice. I also liked how their rate for an apartment is the best out there. I went with them for my daughter who will be moving back into an apartment. Thus far, I'm satisfied with going solar.

One of my mom’s friends has Just Energy and she said it was really good. So, we got it, too. We had CPL before and our bills were pretty high, so we decided to switch. So far, Just Energy has been good. The rep who helped us sign up was really nice and she got to explain to me some stuff because I was new to everything. She was nicer than the people that I have ever talked to over the phone when I ask some questions.

Signing up with Just Energy was fine. I did not get any call from anybody and I did not receive any gift card, which was the main reason I signed up. So, I have to give them a call and see what needs to be done. I just started using Just Energy, and I did not get any of my bill yet, but everything’s been working just the way that it used to work before.

I went to the website where they have all the comparisons of different energy providers. I called them and that was where I got Just Energy's number and their plans. I dealt with the person that was giving me the different rates from the different companies and I signed up with him. I've only had Just Energy service for two weeks and my experience has been good, so far.

I usually rotate providers depending on who has the best rates. I looked up Just Energy on one of the websites and they had good rates, so I picked them and it was a good decision. So far, everything is going fine.

The rep I spoke with at Just Energy did her work very fast, which is good because I didn't have too much time to be there. She explained everything thoroughly. Our experience with Just Energy is going good. We're trying this out because we have the free nights. We've been with them for two weeks and the service is good so far.

I was moving so I searched for energy providers off the internet. Just Energy sounded competitive so I decided to get it. Their sales rep was very professional and very courteous. I'm just moving in this weekend and so far, I've only had ordering experience with them.

I used Just Energy before and had a problem with them. The bill kept going up when I was gone in bed at night. But now, they tried to reach out to me and they were great. They told me that if I didn’t like it, I could cancel it. It's ideal because if my bill goes over the amount that I think it should be, I can call and talk to them so they can figure something out. Their customer service is good.

I got in one of those internet sites that pick your energy, and I called them and they’ve referred Just Energy. I went off their recommendation. I have power, so I’m satisfied. So far, so good.

Just Energy's representatives were good, and I like the price. I just signed up with them and the policies and their coverage has been explained to me pretty well.

I did have a good energy then and some guy came to the front door and talked me into getting Just Energy, I got tricked. I've had Just Energy service for four years now and I never liked it. It costs too much. I’m supposed to get 9.7 for an hour. And now, it has gone up to 24 cents, and that’s not what the rep said. The price is fine until everybody needs it, and then the price goes up to 24 cents for a kilowatt hour. Overall, I’m satisfied with my experience, I just don’t like paying so much for it. I tried to get a different provider the other day, and it didn’t work out. And every time I try to change provider, the company wants me to pay some kinda deposit, so I can’t switch. I don’t have money to switch. So, I gotta keep on using Just Energy, and 24 cents is just too much for anybody to pay, it’s not right.

Just Energy's service is pretty decent. They informed about the rates and my experience with them has been all right so far.

I had somebody come and sell Just Energy to me while I was in Sam’s Club and they said I would get a Sam’s Club gift card but doesn’t happen for a few billing cycles. That aside, the salesperson was great. She was very nice and pretty thorough. She went through a lot of paperwork.

I been a Sam's Club member for 12 years. I was pressurized, given false details by this energy company while shopping at Sam's club. I lived in this house for 11 years, never has to pay more than $400 per month for electricity bill all along until I switched to this company. What a big mistake, now my bills $550, 610 and now when I cancelled, $950. They are daylight robbers!! Can't believe Sam's club will allow company like this.

My husband and I were at Sam's Club and there were two guys from Just Energy standing there with an empty table and one of their plastic brochure things. I didn't know anything about it and I told those guys that I'd like to do a little more research before we'd sign up and change things on something like that. But my husband signed up with them because he wanted to get the $45 gift card from Sam's club. They told me that it wasn't gonna become effective until my next bill. Now, I just paid my bill before we signed up so I would imagine that on the next bill, it would state as far as being pushed over to Just Energy. However, I didn't feel comfortable about it because they seemed very unprofessional and they had been there for two hours and only had 10 people sign up. We can cancel it at any time. If we go back there, we are gonna try and cancel it.

Just Energy has been useful to us. Everything is fine. Our interactions with the team have been very good. The first time, they told me the rate is going to be fixed, but I called a second time and they gave me a different price. But they were good.

Everything is going okay with Just Energy. We've been with them for more than a year now, and the electricity bill is down. We hardly pay any electricity now, especially in summertime, with the solar. It feels good.

Previously, I had another electricity/natural gas provider. We had somebody walking through the neighborhood and I went with them but then I'm skeptical about it since I don't like people showing up at night. I wouldn't even let some of the other energy providers' reps in because they're so pushy. On the other hand, Just Energy's reps have a lot of energy. The one girl who helped me kept saying that if there were any problems along the line, that I wouldn't be canceling if I needed to because of the charges from another company. She was upbeat. Thus far, I have not heard that I got charged. I have no complaints at this point.

I went online about 10 years ago to the public utility to find out the best energy provider, and at the time, Just Energy was the one. I immediately got two, three-year policies or contracts on my home and my business. And then since then, I've added my rental properties as I've accumulated those. In fact, I just opened four new accounts with Just Energy and I'm still waiting for the meter on the last one. My interactions with their reps have been great. I like their weekly updates to see how much each of my renters are using. I also like the fact that they do not charge me that base Oncor charge, I can buy a fixed amount of electricity and not have to pay a base for not using enough or using too much. It's just a flat rate all the way across. I'm very pleased with them. As a matter of fact, I have people that I tell about them all the time. I'm very much of an ambassador for Just Energy.

I was searching online for energy providers and I found Just Energy on that. It’s been a month since I signed up for their electricity service and so far, I'm satisfied with them.

I was on a centralized site that showed all the different power suppliers for the local area. I just went with Just Energy, which was the first one. I have used Green Mountain and before that, I had TXU. My last carrier fluctuated a lot for some reason. I haven’t really kept up with my energy consumption but I noticed that it fluctuated considerably. I know that prices tend to go up during the summer, but it was really getting up there.

My previous bills was every month and it just kept adding and adding and adding. Last month alone was $400 and no one has $400 just to pay for the electricity. When I was at the 99 Cents shopping for vegetables, a Just Energy guy came to me. I was hoping on changing providers anyway so I went with them. The sales rep was great. He gave all the information and he knew what he was talking about, so I really like that. He mentioned special offers such as free nights and other stuff, and that we might get points which we can redeem as a gift card later on. He also mentioned that Just Energy will pay $150 towards my cancellation fee for the other provider. I wrote an email last night so the $150 will cover something, so I will pay the rest. It has just been a week since I signed up so I'm just waiting for my bills to show up. I did some research on Just Energy and the results were saying very good, so I hope it's the same.

I'm very pleased and I am content on what has happened.

I was looking for a newer company because my electricity bill was so high. Signing up with Just Energy went fine. The sales rep got me to sign up. I'm just waiting to see what the bill is. The rep promised me that it was gonna be low. I hope I don't regret it.

When we were shopping at Sam's, there were Just Energy representatives there who signed us up for the service. The lady was very professional. We had trouble getting the email from Comcast so we ended up finishing our shopping and when we came back, the lady was extremely helpful in helping us open the email and get everything to work. It could not have been a better experience in that regard.

I’ve been with Just Energy when I moved down here to Texas, and their rates never seem to increase randomly like others do. They’re consistent. My experience with the customer service is great. They explained the service extremely well. I'm impressed with their calmness. They’re hospitable. They’re people you can actually talk to.

When I bought my house, I was given the number to find out who the electrical company was and when I called that number, I was directed to Just Energy. They were the cheapest provider in the area, so I went with them. Signing up was perfect and the agent was very pleasant. She addressed all my needs at that time, and got me hooked up on an efficient date so I could move in right away to my new home. She was very knowledgeable for her job and phenomenal with explaining the service but the extras were not as well explained.

I used another company in the past and Just Energy’s pricing is a lot better as well as in providing the details. My ex-wife and I used Just Energy, and we've been with them for several years now since my wife got them. I was supposed to call back to find out if I can get on the free nights because I think I couldn't switch over but as far as the service, it has been great as well as the interaction with their reps. Everybody has been helpful and when I pay my bills, it’s a lot easier with the app.

I’ve been with Just Energy for so long and re-signing up with them has been pretty seamless for what it’s worth. When I talked to their reps, my experience with them has been fair and good, too. They’re also helpful but there's always the language barrier where it’s very hard to understand the dialect of the person on the other end of the phone. I come across that a lot but that’s the only complaint I would have.

The gentleman who approached me in Sam’s Club was super nice and informative. I’ve had people approach me before in stores and I just wanted to move on and say I don’t have the time. But the manner in which he approached was really good. I’ve used other providers in the past like Agway and National Grid, and JustEnergy was, “Well let me give it a try.” Plus after a certain period of time, you get a gift card to Sam’s Club. I frequent there and spend a lot of money. So it was a promotion. The service through Just Energy is seamless. But there’s still money that goes to National Grid. I get my bill from them. It’s just that Just Energy is the one who's supplying, I guess. I don’t know how it all works out but if the price is right, then I’m fine with it.

A representative approached me and asked what energy company I used and I told him and what our rates were. He then persuaded me to sign up with Just Energy and I signed up. When I got the contract, it looked different. The rates were not clear and I thought the rates should have been different. I started reading more reviews on the company and a lot of people were having the same problems that I was starting to get. So I decided to stick with the original company and canceled Just Energy right away. They then said that I had to call them, so I did as soon as I could.

Someone came here and told me about Just Energy. When I first signed up, the rep was nice. I asked for info and she was able to inform me about it. I've had Just Energy for a month and so far, the service has been good. I received the first monthly bill and it was a little lower.

There was a few incentives with Just Energy, and their rep at the Sam's Club was really good and informative.

I have never been so frustrated and disgusted with a company before! I've been calling them it seems every bill/month with concerns about my account. I'm told one thing but there's no follow through, the next time I'm told another thing and no one takes accountability for what's been previously done or said. I've since cancelled my services with this company over frustration especially due to poor customer service but still have to call over continuous bills. Today was the last straw; while I was on the phone with a manager to voice my frustration, the blatantly hung up on me! I would never go back to just energy nor recommend this company to anyone. Very disappointed.

We have Just Energy on our condo down in Texas, as suggested by our realtor. We signed up through a phone call in the middle of closing on the condo, and we told the rep what we wanted. It was quick.

Somebody recommended Just Energy and my brother trusts them. He has had it for years and he says that even though he lives in a three-bedroom house, his bill is good for him. My mother has it as well but she is not very satisfied because her bill is way high and she lives by herself. Nevertheless, the customer service reps were very helpful and they offered me a lot of things about saving money. The service has been good so far and I like it.

I came to know Just Energy at Sam's Club. I've used Green Mountain in the past, and I never had any issue with them. That was because my bill was controlled, and it came as the same amount. But now, I check every month and I’m seeing that my bill is increasing always, never decreasing. It is costing me a lot, and I am thinking of needing to change my connection. I am satisfied, but not fully satisfied. I cannot recommend it to someone else that it is good and that they go with it.

I was trying to install the app but it did not work. It will work somehow, but it's not accurate. But then the result is good. I have very good experience with Just Energy's customer service. It's really good. I like everything.

My experience with Just Energy was the worst ever! Just yesterday I spoke with a representative AGAIN trying to get some answers, the rep couldn't really help me and I was promised that someone will call me back, and I have not heard from anyone. Spent hours on the phone with Just Energy in the past week, was able to speak to three different representatives and each of them gave me information that was conflicting. What a waste of my time and money! My issue is still not resolved. WORST customer service ever. I would strongly advise to stay away from this company!

A lady said that Just Energy only uses clean energy and I liked clean energy. She also told me, “Oh, you’ll be getting a gift card this year. You’ll get another one next year.” And I don’t really know that she said two or three years at the enrollment time we would be getting a card, but I never heard from anybody after that. Still, I haven't noticed that my bills have gotten any higher, which is a positive.

I'm happy with Just Energy. They're quick with customer service and professional. The guy who signed me up for the service was good and getting it installed was also fast. It's a good service, and I'm satisfied with them.

The representative who approached me at Sam's Club regarding Just Energy was great. He talked me into Just Energy. The only question I have is we’re supposed to get perks for using it and I’m not quite sure how I could get that set up because I couldn’t quite figure that out on the website. While my bill is lower, it's also summer so I can't compare it to anything.

The prices were always much higher than what I pay right now and that was why I was shopping around for different energy providers. Now, I have better rates with Just Energy. I have a reasonable bill until when it gets cooler. It goes up really expensive. But so far, it’s okay.

Just Energy's salesman was very nice, very professional, and not pushy. But he said that I was gonna save totally on our energy bill and that they were gonna give me a $75 gift card. He said it was a win-win and everybody was converting to it. He also said that there was no contract and I could cancel at any time. So, I gave it three months. But my bill had been consistently higher during that time and I'm not happy so I'm canceling it. My energy bill went up way more than I had thought when I was told that it was definitely gonna go down and I paid higher than what the $75 gift card was if I total everything up. So, I would not recommend people to switch to them.

I was walking in Sam’s Club and a rep stopped me and we started talking. She was very cordial, friendly and she did a good job. I got interested in Just Energy in order to save money, and though I haven't really noticed any big difference yet compared with my previous provider, I’m on a level pay plan on my electrical, and so it’s pretty much steady. Also, I’m supposed to get a Walmart card in the mail, which I don’t know when that was supposed to come, but I was just looking to lower my cost.

I heard that Just Energy was a good company, and I love them. Their reps are all kind and good. I like the deal with my kilowatt now because my kilowatt was too high. My light bill ain't been so high lately. It's around $34 and it's the least light bill I ever seen. I like it and that's why I'm gonna continue using Just Energy.

Just Energy is our gas provider. We've been on two bills with them and it has been fine. They are a little bit cheaper than Consumers at the moment. I watch every month to make sure they don't get higher than they were. I've used another company before that was originally cheaper, but then as soon as they got busy and started using gas, they went above Consumers, so I dumped them. I even paid extra to get reconnected to Consumers because I didn't want to deal with the other company anymore.

Just Energy's team has been good and everything's fine so far.

I heard about Just Energy by going on Facebook and my interaction with the team at Just Energy was fast. I liked the service. They told me that I qualified for free nights so I went with them. Compared with the provider I had before, my monthly bill with Just Energy was $200 less.

I heard about Just Energy through Sam's Club and I signed up for the service. I met with a lady, took care of the information that I got home and got online and accepted it online. I'm on a budget plan, so it doesn't really change, and I just pay the budget.

There were people at Sam's Club speaking about Just Energy. My interaction with them was very positive. One was fairly new and a supervisor or manager came over and helped because the first rep wasn't totally familiar with some of the questions that I asked. I went with Just Energy because of the way they explained in the time that they took. There was supposed to be a gift card or something automatically mailed out and I'm wondering when that will come. But for the bill, I printed it out and it seemed to be lower.

I bought several properties in Texas and even if they’re temporary knowing that I’m gonna sell it, I would use Just Energy because they’ve already got my information, and it’s super easy. It takes me two seconds and it powers on. And then if I request power to be on like when my renters move out, I just tell them I need it on a certain day and ask if they could run it then. They were very helpful. And then I go online and I have all my bills on automatic bill pay which makes it super simple. I don’t even think about it. And with the perks, I was able to get a free new thermostat for one of my units. I would recommend them.

DO NOT get in bed with this company. They are thieves in every sense of the word. The rates and customer service provided are terrible. I told them I was leaving and they still charged me 175.00 for terminating my contract. They said I inform them correctly before I changed providers. I call you 5 days prior saying your rates are too high and I need to find another provider. HOW IS THAT NOT CLEAR? They record your conversations but WON'T ALLOW you to listen to what was said, so you have to take THEIR word for it. Do yourself a favor and RUN from them.

Establishing my electricity with Just Energy went very nicely. They were courteous and they went through all the details that I needed to know about them. Their rep was able to answer any question that I had to ask. I hope they would maintain affordable rates per kilowatt.

I googled electric companies in Dallas, where my husband has an apartment, and then I got sent to a group that helps pick the best one, and some men helped me choose the best one out of several. The guys told me that the best one for an apartment is Just Energy and that I just need to keep them for three years and that if we let them know we’re moving out, it won’t be a big deal. I told them to sign me up without even understanding that. What if my husband doesn’t live in Dallas for three years? What does Just Energy expect? I guess we just pay a fee or fine or something since they are giving us such a great rate. I don’t know what’s gonna happen. But the guy’s told me, “Well, don’t worry. If you just tell them ahead of time, they won’t care.” But guess what? He said that, but I didn't see that in writing.

I heard that Just Energy was cheaper and I signed up with them. It's going good so far and I'm satisfied with their service.

I used to have Direct Energy and I was their customer over 10 years. But I had to cancel because we moved out of the house we were renting then when we were buying our own, I called them back but they weren't giving me a good deal. I was going through it online and I saw Just Energy, so I called them. So far, I am very satisfied with the switch. I just received our first bill, too. I thought it was gonna be a lot ‘cause it’s a big house and I was terrified to find out what our bill was. But it’s only 141. All in all, everything’s been great with Just Energy.

Just Energy sounded like it would be a lower rate, and so I signed up for it. That process went smoothly and the interaction I had with the team was great. I've had them for about three months now and had gotten one bill so far.

Just Energy is my electric company now. I just bought this. Their people have been good and very knowledgeable. I haven't had any problems.

Just Energy was cheaper than the other companies. I was able to take advantage of some money back at the end. However, I hate that we changed because I’ve got all these calls. I had a call with Just Energy today. I just spoke to a woman for a long time today because she was saying somebody else has said we were signing up with them. So, I’m getting ready to go right back to a particular company and forget everybody because it’s just a bunch of cheaters. When I signed up with Just Energy, I didn’t feel it was confusing then, but it’s been confusing ever since. I get a phone call every other day and stuff in the mail. So, I’m sick of that. I’m not thinking much about Just Energy's service right now because they bother us too much.

I’ve been with Just Energy for several years now and never had an issue up until 2018. When my contract at “$.089 per KW with free nights” was up, I resigned another year for $.13 per KW with free nights. I wasn’t crazy about the $.05 increase but was happy with the company and customer service so I signed and stayed with the company. When I got my next bill, instead of the agreed upon $.13/KW & free nights, my bill reflected a flat $.19 per KW. When I called customer service, he apologized for the confusion and reassured me that the rates would be adjusted and would show in the next billing cycle. He would not refund the difference that I was overcharged, but instead compensated 2/3 of the amount owed in gift cards.

Was confronted by salesperson during visit in Sam's Club and encouraged us to try out Just Energy to save on our electric and gas charges. Salesperson indicated no extra charges to switch and try out Just Energy and if not satisfied we could always switch back at no extra charge. First bill we received that involved Just Energy prices was way higher (150% more) than any of our other monthly electric/gas bills. So immediately called Just Energy to cancel and switch back.

Just Energy said that there will be low cost on my bill. I contacted their staff and they said that they won’t charge the Oncor bill that was why the rate would go down. They said that it would be very cheap. But still, my bill is at 89. I live in a one-bedroom apartment with no washer and dryer. There is no use of the stove either. I only have one fan, one light and a normal fridge. And AC only starts at night because in the daytime, I leave home. Overall, the rate is high and it’s not acceptable. I just want to be satisfied with this. Otherwise, I don’t have any problems with the light.

A marketer at the grocery store recommended that Direct Energy would be a lower cost. He also said that if I wasn't pleased, then whoever else could match the cost then I could go with whatever way. So then I went back to my old provider, Reliant, because they gave me a call and matched the price.

My experience with Just Energy has been good. It’s a better service. My previous provider compares really poorly. With Direct Energy, I have noticed a lower monthly bill and my interactions with anyone has gone pretty good as well.

I had Just Energy in my other apartment. And when I switched it over, they put me as a new customer. And I had gotten a night free. They have a good program. I go to the app and I pay through the app, so everything is convenient for me. It's a pretty good light company.

I spoke with one lady at Just Energy and she was very helpful and welcomed me on board.

I was shopping at Sam’s Club and spoke with somebody about Just Energy. She was good. I've had Just Energy for a couple of months now.

Some reps came in our neighborhood and presented Just Energy. We've signed up and have been with them for a month. So far, I'm happy with my experience with them.

Someone who works for Just Energy came to my old address. I liked their free nights deal. I haven’t gotten my first bill yet, but so far, so good. I just had a few little difficulty at getting my address changed at the beginning, but after that, everything was fine. The first two reps I dealt with were fine. I felt like when things were being done and my address system would change and all that good stuff, the customer service reps answered all my question, but they didn’t do anything. Luckily, the third time was a charm and the third person I spoke to was able to get everything handled.

My cousin is renting me her old house. I tried to get the mails sent to my mailing address, so I can get the bill right away to make payments on time. And that's when everything got switched over. I was living in Lacoste, Texas with CPS. I moved a little further out, and that's when I figured out it was Just Energy that was superior. Everything got switched over. I got a new account. It's in my name, and it goes to my mailing address.

Just Energy sounded like a fair deal and that was why I chose them over other providers. Also, the rep I spoke with understood what she was talking about.

My parents usually try to get the best price and they have Just Energy. My experience signing up was okay. The rep was a little hard to understand because he had a strong accent. But other than that, it was good. I definitely felt like he was just trying to get me to sign up.

My electric is from the city and no one could support or give me electric except my city. A lot of companies tell me they cannot do my house. But Just Energy is good. Plus, their customer service is very nice.

The other provider that we had was in my mother-in-law’s account, and she had passed away. We took over the house and we needed to get it under ours. We had somebody from Just Energy come to the house and we just switched over. The enrollment process was very easy. They were able to explain to me about everything and how the kilowatts were working. Our kilowatt per hour is almost half of what we were actually paying on the other one. I was almost paying 19 something, and now it’s 13.30. Everything has been good so far.

Just Energy's services were a whole lot cheaper. It was really good. We had no issues.

We spoke to the Just Energy representative, and he was a nice young man, trying very hard. The interaction was fine, and I felt it was time to switch. Also, I'm supposed to get a gift card once I pay a bill.

The guy that I called to set everything up at Just Energy was very helpful. He made it really easy. He said to try it out and see how it does, and then if this plan doesn’t work for me, I can call back, switch and get out of contract without having any fees.

Worst electric provider ever. That switched my service over to them before I had agreed upon. By doing this they caused my current provider to bill me an early termination fee. Promised 10cents per kwh. Got the contract and it said 20.02 per kwh. They are a bunch of liars who thinks they can do whatever they want and get away with it. I will fight for my $135 back till the bitter end. It's the principle. They straight up screwed me. Just Energy Just Sucks.

Someone from Just Energy called me and we chatted really well. The conversation was just lovely and I liked everything she was telling me. They offered me some nice things and they were more reasonable. I like their service so far, but I still haven’t gotten my Visa card.

Just Energy gives a little bit more service and their sales rep was a pretty good service person. He explained as far as the different service they have.

Just Energy is too expensive and I'm paying almost triple. My bill is about $170. I paid $80-some for the first month and this month, my bill was $100-and-some. In my previous company, I was paying not more than $70 so that's a big difference. It's too much for a one-bedroom apartment where I only use the air conditioner and the refrigerator. Everything else is off.

Just Energy has better rates than the previous providers that I've had. Their service reps are nice and friendly, too.

In the beginning of this month there were some representatives walking around in our neighborhood trying to get people to sign up. And I've been looking to switch because I feel like my bill keeps going up with my electrical company, and I don't understand why, and they don't have answers. So, I was kinda tired of it. The rep from Just Energy gave me some information, said, "I'm gonna email you this stuff. I want you to get ready. You go ahead and sign up, you'd be good to go." I thought it was cool and I asked him twice before he left, "Now, this isn't signing me up for anything because I'm not sure who or where I wanna go to yet." He said, "No, it's not signing you up for anything yet. Once you call back and verify everything, you're good to go." I said cool.

The setting up process with Just Energy was long, but the two guys I dealt with were pretty cool. They were talking about getting signed up. One went over the rules and everything. He told me it wasn’t gonna take long but that was a lie. He was just doing his job though and he was nice too. The other one didn’t have anything to do so he sat and played with my son. That was cool. He enjoyed playing his game while the other one was showing me the rules. And if I had any questions, he would come over where I was asking the other rep if he needed him. And he said he was fine, so he went back to playing with my son. So, they were pretty cool. Still, going with Just Energy was pointless. I used PG&E and I haven’t noticed a difference at all. I shouldn’t have wasted my time. I took time out of my day for nothing. I don’t see a change in my bill at all.

I was renting a house and they were with TXU. Once I found out my father and my in-laws were out of the contract, I switched to Just Energy. Signing up was not bad and they gave me a good deal compared to TXU. Their reps were A-1.

My cousin told me about Just Energy and the rep I dealt with was very nice and informative. She was great. She talked very fast but all in all, she got everything she needed to say out of it.

I moved into my apartment complex and I called someone, and they gave me the prices and told me Just Energy would probably be the best for my living situation. The sign up process was super easy and really fast. It happened within the hour over the phone.

The lady and the gentleman that came by here in front of my house from Just Energy were really sensible. They explained everything to me, showed me the IDs, where they were from, and were real nice. My bills have never been high, but it’s lower now. I appreciate them helping me out.

I had Texas Energy before but Just Energy could beat my current bill. It was 30 bucks cheaper. I got it at Sam's Club and their rep Skye was amazing. The free nights and weekends was a great offer too. The only thing is once I re-sign my lease, I'm gonna have Just Energy discontinued.

I've signed up with Just Energy recently and my experience with them has been good. Their rates convinced me to use their services. So far, I'm content with the service I'm getting and I haven't had any issues with it so far.

Just Energy was set up by a little umbrella company that always finds me the best deal. They ran all the numbers for me and found that for what I’m utilizing in my wattage, that Just Energy would be the best fit. I recently switched over to Just Energy also because my company before had set me up on a rate that was only good for one year. And then I wasn’t using enough energy and it was costing me more money. And then they wouldn’t switch me back, even if I wanted to quit service and restart like a new customer. So those are all the things I’m looking forward to not happen again. 70 bucks is what we have it set up as.

I like Just Energy. My mom told me about them and gave me their number. Their reps are okay with me. Their professionalism and courteousness are fine. But my light bills are being high and I’m seeing around 130 to 140.

I was a former customer of TXU, and I got online. I was trying to look at the rates TXU was offering. And I pulled at the screen that had a number that I thought would take me to a TXU representative. And instead, I ended up with a fabulous woman who apparently looked at usage and then made recommendations on other service providers. And she recommended Just Energy. I recently got Just Energy and it has been seamless.

I had renters in my house and before they moved out, they had Just Energy. I had it changed over to me and the reps at Just Energy were fine. So far, my experience has been pretty good.

I transferred my husband's account with Just Energy to me and everything has been going fine thus far.

I wanted to try something different and got Just Energy. I had a problem with them, but they worked things out. Just Energy has been good and I saved good.

Just Energy was convenient for me which was why I used them. My experience with their reps was a good one and I didn’t get any mess of it between the lights on.

My friends use Just Energy and they recommended me using it. I called Just Energy, but they couldn't accept the deposit. I got a big deposit charge and I didn't have the money for it so I called back again 30 minutes later, but all of my information got deleted. I had to do another credit check, another this and another that. I’m very dissatisfied.

The Just Energy rep I spoke with was fine and he answered all my questions thoroughly. I was told the bill should have been less, but so far, my bill has been high with Just Energy.

I'm moving to Texas from Virginia and I went on the Texas Power To Choose website. I talked to a representative on the phone and they recommended Just Energy. She had told me about the flat rate which sounded appealing to me, and she helped me set up everything. She was very patient with me. I had seen that some of the plans said free nights and weekends and this and that so she explained all of those different plans and rates to me. She was very knowledgeable. I don’t really know anything about any of that because here in Virginia we don’t get a choice. We have who we have and we have to go with that.

When I signed up with Just Energy for my rental home I told them it was a rental and that I didn't want to be penalized for not using the entire two year contract. I was assured that if I got a tenant they would waive the fee for early termination. They. Lied. They charged me the $175 fee and then denied they ever said they wouldn't. So just beware, especially if you need something short(er) term NOT TO USE JUST ENERGY.

Just Energy is the electricity and natural provider that meets my needs the most. I went from a 3,000 square foot home to a 1,000 foot one. I went with Just Energy and I've really appreciated the service I've gotten through email communication and knowing who my provider is. There has been a huge difference in my bill since then.

We were at Sam's Club and the representative there asked us what energy company we had. The rep told us about the current deal that Just Energy had and it seemed pretty good. We signed up on June 14th and things have been going well.

I left my energy provider, checked online and found Just Energy. They have fair prices. They are friendly and professional.

My parents have Just Energy, so I got it from them. The switch was great. The guy that helped me out was telling me all about it and he would answer if I had some questions. The service with Just Energy was pretty cheaper because I was overpaying with some other company.

My experience with Just Energy hasn't been so good. I had to pay a big fee upfront for them to get started. I’ve been dealing with a lot problems lately and I'm not able to pay my electric bill which is due today. So. I was trying to get an extension without getting any late fees added and Just Energy won’t do it. I called them yesterday and their reps told me that I would have to call today as my bill wasn't due until today. When I called them today, their rep told me that I would just have to pay the extra fee. I’m very dissatisfied because they didn’t work with me on that.

I was actually looking for a company after I got mad with the company I was with. Just Energy was the first company that I called and the rates they gave me were lower than what I was paying. I went with them and I've been happy with Just Energy so far.

I found the Just Energy brochure and I called in. It was good and easy getting ahold of them to switch over. I was told that nights are free and it seemed like it was gonna be cheaper but it was the same with what I previously had.