Just Energy

Just Energy had a special promotion going on for Sam's Club members. They showed me the rates and it was a little bit better than what I had at the time. I went ahead and changed over to them. There was a no-deposit thing and they gave me gift cards for Sam's. My experience has been good. But I had to call because I was transferring and they didn't tell me about the transfer procedure. When I went to my other property, they said the meter is different so I had two bills at the time. I had to pay a final bill at the other apartment and then at the other house, I had to pay a new bill.

I have electricity with Just Energy because I live in a trailer and gas would not work. If something happens like my lights are out, I call them and they tell me that it's probably the post. It's usually down. It doesn't take long for the light to come back on. Where I live, I get a lot of water. But my energy is good. My sister lives in the same area but she gets no rain. Last time, it rained so badly that the water was up to my knees. But I still had WiFi. My sister didn't go through any kind of flood and she didn't have light. All in all, we like the price of Just Energy. We don't waste too much. With them, it's been great.

I was gonna renew with Just Energy, and every time I made a call down there, I got somebody that I could not understand. I would say, “Look, I'll call back,” thinking that I could get somebody that I could understand. I don't know where these phone calls originate from, but they don't speak English. I went through about three different people down there, and I finally got one that I could understand, and I told her what I wanted to do. He's the one that called me. I didn't call him. I talked to him, and he gave me what we were looking at for the next three years. I told myself, “I'll tell you what I'll do. I haven't looked at anything at all. to be honest with you. Why don't you give me some time? Let me look around and see what's going on, and then I'll get back with you. Or you can call me back.”

I've been with Just Energy ever since 2013. When we first set up our account, the people that we talked to pretended to be somebody else, and that was not a lie either. We were trying to set up with TXU Energy, and they didn't say they were Just Energy. Besides that, I've had really good luck with them. I have an account set up directly with them online, and their website’s easy for me to use. I pay them online, but it's not a direct withdrawal. I control it. I'm not a believer in direct withdrawals.

I was walking through a Sam’s Club store, and there was a lady there offering Just Energy's services. We compared prices on how much money I was paying with my previous company, and she promised me that my rates are gonna be way better with Just Energy if I switch with them. I mentioned that I had a contract with the previous company, and she said, "No, it's okay. We can cover all that if you switch right now." There was a promotion where Just Energy will be responsible for breaking the contract with the other company. She told me some instructions how to fill that up, but I had a hard time logging into the page that she gave me. At this point, I never heard anything back from this person. I tried to contact her but I lost her contact number. Other than that, everything seems great. I see that my rates are a bit better than the previous company.

Worst energy company. No matter what we did our power bill was always in the $700-800's, and our house isn't even that big. I'm guessing they never checked the meters and just took the month before. And kept it like that for years. After paying enough for this bs company, we finally called and threaten to go to another power company. That's when we FINALLY got a reasonable bill. We did still switch and it's 10x less than this scam of a company.

Just Energy Group, Inc. was in Sam's Warehouse store promoting to change electricity service. Stating they would give free nights. Showing customer who have saved living in a big home how their bill was super low. When I got my bill it was more than my previous service company. They are scam artist and have lied about their free nights. My bill was $900, I don't use that much energy. They write fake reviews. They call you before your bill is due to harass you to pay as soon as possible!

It was a beautiful Sunday, I was shopping and minding my business at Sam's Club when I was approached by a member of Just Energy. They sold me so much beautiful things just because they wanted to sell and make profit. I just received my first bill and I'm outrageous, furious and disgusted. For someone living alone in a house I have never paid over $200. I'm barely home due to my work schedule and I'm angry with this bill right now. Why are you charging me over $200? I'm canceling this account first thing tomorrow morning. WHAT A SHAME!!!!

I signed up through a Sam's Rep that told me my rate would be 10 cents per kwh but when looking at my invoice I am being charged 23 cents when I was only paying 13 cents with my previous carrier. To add insult to injury I was not told that on the first day the bill is not paid there is a 5% late fee added then on the 3rd day there is another fee added and a disconnect notice sent. This are things that should have been disclosed to me because I NEVER would have signed up for this service. I'm not happy and need assistance on who to report this company to.

I've been satisfied ever since I tried them. I like the weekly monitoring of how I'm looking at my usage. They give me email alerts and special perks. My bill is a lot cheaper than all the other companies I've ever had. I know when to expect when the bill is gonna get higher in the summer. Also, when the cooler time is here, I can definitely tell how everything changes. Look into Just Energy.