Just Energy Reviews

Was past due on my bill (26 days) and called to resolve billing and ask for payment arrangement. I tried calling numerous times and the phone system would randomly hang up on me. Had to use online chat. The first advisor stated they would only accept a payment no less than 50% because of a disconnect notice and I did so even though it was very difficult. I then asked to set up to bring my account current at my next pay date and they would only allow me until 3 days before my payday "because that's all the system will allow". IT HAS NOT EVEN BEEN 30 DAYS PAST DUE!!!!!! Only 26.

I don’t wanna be switching all the time, so I looked for a reasonable amount of time. I saw a very good rate for 12 months from Just Energy, so I locked it in. I signed up online on the PA Power Switch. The service has been without interruptions, so I'm happy. I'm satisfied.

On a comparison of the different suppliers available on the website, Just Energy was one of the choices I had and it was the one with the lower prices. I signed up with them online.

I only switched to Just Energy in the past two or three weeks. I thought it was a good deal. I switched from somebody else and the phone number I called, the guy told me Just Energy was the best thing. I asked him some questions and he said it was the better deal so that’s what I went with. They said 10 cents or something like that per kilowatt and they said that that was the best, but it didn’t sound like the best to me. I haven’t had anything bad happen, but I haven’t been blown out the water.

I moved to Texas and when I searched for the top five energy providers, Just Energy was right up there. I also saw what they charged per kilowatt and it made sense to go with them. Signing up was fairly easy. I called and they asked me what day I needed services to start. They explained to me how things were gonna work out and it was a very easy process. Everything went smoothly and quickly with Just Energy. Things are working fine and there are no power outages.

I found that Just Energy's price was better and I went with them. I'm satisfied with them so far.

Just Energy claims they will save you money with a fixed rate. Except the fixed rate is twice that of the market rate. I watched my bill carefully for nearly a year. My provider's rate never exceeded $0.50/therm for the past 2 years and the average is $0.35. Just Energy is "saving me money" with a fixed rate of $0.70. Wait... that's twice the price. Fine... I'll cancel. I should have brought a sleeping bag.

When I was moving into the neighborhood, Just Energy was one of the choices for electricity providers in the area. They had a better service plan that fit my needs, which was why I used them. The service was turned on quickly. However, I was trying to get on the website to put in for AutoPay, but it has been down for three weeks.

The Just Energy rep stopped at my door and she explained everything very well. The customer service I received when I signed up with them was excellent. The plans and rates provided seemed good, too. She said that the rate would not go above something.

Just Energy has been better than my old service provider. That provider had rates that were higher than what I was looking at with Just Energy.

My bill was too high with the previous company I had. Then I met and talked to Jeff at the 99 Cents Store and he was cool. It was from him that I first heard about Just Energy. My bill with this company is way lower.

Do NOT switch your energy provider over to Just Energy. When shopping in Sam's Club I was approached by two nice representatives who promised a lower rate and energy bill. They said that Just Energy would be able to lower my rate per kWh which would then lower my bill. In addition, I would receive a $45 gift card to Sam's Club. However, during the first billing cycle with Just Energy my bill was almost $100 more and my kWh rate almost doubled!! My rate went from 4.8 cents per kWh with my previous provider to 8.1 cents per kWh with Just Energy!!! And I never received my gift card that was promised by the representatives. When calling Just Energy regarding the huge spike in my bill and the increase in my kWh expenses, they were not helpful and I immediately cancelled my account. Do NOT let Just Energy fool you into thinking that they will lower your rates no matter how nice the representatives are.

They asked me for my account to see if I was eligible for Just Energy, and they said yes. Signing up was fairly easy. They said I could cancel it at any time. But they could try offering something off the bill like a discount. I intend to look for other companies because my bills are quite high.

It was real easy to switch over to Just Energy. I was on the phone with a lady and we were able to get everything set up. They sent me an email and everything has been good since. It was really quick. The rep was very professional and she understood that I was kind of in a hurry and we did things as fast and efficient as possible. It went smoothly.

A guy from Just Energy came to my door and told me about his company. He explained everything and told me that if I had any problems, I should give them a call. He was wonderful. Before going with Just Energy, my bill was always 320 or 325 and it went down tremendously. People ought to go for their service. They stand by their word.

A door to door representative came to our home offering the services of Just Energy solutions. The representative explained to us that instead be charged a pay per use from our current gas supplier they would offer us our gas service at a flat fee of $35.99 per month. After repeated bills from our existing gas service charging us for usage I attempted to call just energy solutions. I was hung up on 15 times in my attempt to get somebody on the phone. Next, I went to their website and contacted them thru Facebook messenger. I took 45 minutes from this contact initiation to get an agent to call me. She told me that the company has no control over how PG&E charges me but she can promise that they will always charge the flat fee of $35.99. ON TOP OF WHAT I WAS ALREADY PAYING. So to be clear this did NOT save me money but just charged and extra $35.99 a month on my bill. DO NOT FALL FOR THIS SCAM!!!!

Signing up with Just Energy was easy and the gentleman at the Sam's store was very helpful. I didn't understand the kilowatts but he explained how the kilowatts worked at that time. My daughter was with me and so we were asking a lot of questions but he answered them. And because of the way he explained, it looked like I was gonna be saving more money, so we went with them.

I was going through Pennsylvania Power Switch and I was searching for rates when I found Just Energy. An electricity provider is essentially doing generation. So, unless they go out of business, they're all the same to me. I have had some difficult times too. Occasionally, we’ll have a provider go out of business or they’ll transfer it to another company and the rates change. But with Just, the stability is appreciated. I enjoy the consistency of their service offering.

I was in a grocery store and Just Energy kinda walked up to me and they said they had a really good plan. I liked the pricing. I'm trying to find something because the thing that I'm on now is not paying off as it was at first. I've been with them for a while and my bills are still a little higher than my normal. It's not really changed. So, I'm trying to see if Just Energy works and if it's gonna be as good as they said it's gonna be. There's supposed to be a big difference in the rates. There's supposed be a break during the evening time. I'm still waiting when my first bill is gonna come.

I needed a lower rate and Just Energy has lower rate than what I was paying with Reliant, so I signed up with them. The signing up process was fine. It was a good experience. Their reps really helped me out and their service has been good. However, it's really hard for me to go online and pay the bill automatically. Their website is not that friendly. Overall, Just Energy is a good company. It helps us in a really good way that we can afford the bill.

I ran into a Just Energy representative in the Save A Lot grocery store. It was right on time for me and I loved the information that was handed out. I was on a prepaid at the time, and I wasn’t happy with it. Just Energy is similar to what I thought I was gonna get through that prepaid and the rep explained to me how much more better I would be. And then today, I had transferred my service over to a different location, and I got a better quote or a better deal, and I like that. Also, I'm on a fixed rate for 36 months. I already got my first bill and it is average, although it was a little too soon being that it hasn’t even been a month yet. But I had to pay because I was moving. Still, I love the plans that they have, the free nights, and the low rates. I also like how everybody is calling and checking on me, and making me feel welcome.

One of Just Energy's representatives was walking door-to-door offering their service. She was good and professional. She was friendly and she knew what she was doing. But she did something that I didn’t like that caused problems. She asked me for my information and my bills. She was having trouble with her phone and she was trying to contact somebody. She spoke nothing but Spanish and I am Hispanic but more Tex-mix. The language was not the same. We were kinda having a language barrier issue. I was telling her to just check the wattages to see which one was lower. She couldn’t what I wanted which was do price comparison because she was having trouble with her phone.

Just Energy was on the list of suppliers from my energy company, and I liked their price.

I was at Sam’s Wholesale where I spoke to a representative about Just Energy, and we had an excellent interaction. She had given me whatever information she has, and then said that I would receive the information in writing. She wasn’t able to give me a precise rate but she told me I would be getting some discounts. I switched from Direct Energy, and I'm gonna be paying less than 15-point-something cents with Just Energy.

I found a web page that shows customers finding good deals in electricity and Just Energy was suggested as an option. We switched to them and when we bought a second home, we kept them for their service and price. With my old provider, the bill went up non-linearly when it was high, like in the summer. Just Energy has a fixed linear price and the bill doesn't jump from segment A to B. I also like the way the webpage works and the phone app. And those things are important. I'm really happy with them.

Just Energy's rep sold their service to me well. I liked how with them, the delivery charges were knocked out as it seemed to be that almost half of the bill was the delivery charge.

At first, I didn’t know I was signing up to change my energy supplier. It wasn’t until I have given the rep all my information that he said that I was. I was listening to everything that he said, and I asked him why he didn’t tell me that from the beginning? The first thing that they start you off with is a gift card for $70, and it was the holiday time and they were saying, “Oh, get money back.” He asked for my ConEd information, and I gave him that. He also wanted to know how I paid my bill, and I told him I paid it by phone.

Just Energy's rep was really nice and explained everything really well to me. He told me what they could and couldn't do. Their rates are pretty good.

I talked with a Just Energy representative at Sam’s Club about the plan I had. She mentioned how Just Energy works and their plans. I liked it and decided to switch. The signup process was really easy and simple. They sent me an email, and I logged on. I got a bill from our previous provider saying I owe them $600 and Just Energy is supposed to buy me out. What I had before was quite higher. And although I haven't received a bill from Just Energy yet, I'm looking forward to seeing what the difference is gonna be.

Previously, I was with Stream as my energy provider and they were really good. However, their rates were high. My daughter is a customer of Just Energy and she told me about them. I talked to Just Energy and their reps were professional. They answered what I wanted to know and were very helpful.

Just Energy is using alternative fuel. If it doesn’t cost me any more and it’s renewable energy, and if it’s gonna help the environment, that’s fine with me. I saw them at Sam’s Club and I signed up with them. Their reps have been very informative.

I've been with Just Energy for a year now, and my bills kept increasing. I talked to them. After about two months it reduced, it’s coming back up again.

I looked on a website for energy providers then I went with Just Energy because of the price. I’ve talked to the representatives to set it up and the setting up was easy. So far, I haven’t had any outages. I would recommend Just.

Just Energy had a booth at Sam’s Club. Their salespeople approached me and asked me if I was interested. They said that my bills are not gonna be impacted and that the monthly charges would continue to be as they are today. There would not be any increase except that the source of the energy is going to be green energy or renewable energy. They were gonna make sure that renewable energy is the one that’s going to be sourced through my same provider, ComEd. I thought if those two were true, I didn’t mind trying.

Signing up with Just Energy was fairly simple. It was easy to do. The rate and terms were all too high, but what can you do? I ended up getting a fixed rate.

I like Just Energy's long-term low rate so I went with them. Getting signed up with them was easy. I did it all on powertochoose.org first. I called them and they set up an appointment. And then, they called me and did it all.

I signed up with Just Energy in 2010 and all seemed OK. Recently received a letter saying I was being taken off their service as I was low income and received HEAP. Seems NY passed a law in 2016 that no longer allowed ESCOs to sell to low income people. Was supposed to receive a credit for the time I was not supposed to be on their books. Nothing received to date. After getting off their service and going to the local utility, my bills are considerably lower.

Signing up with Just Energy has been very easy. The service has been good so far.

The Just Energy bill wasn’t in my name, so I just had to change it to put it through my name. So far, their service is all right. The bill usually comes to $141, which was the same as what we had in the past.

I was in Sam’s and a lady from Just Energy was set up in a little booth. She told me about the perks, and how it could possibly save me some money. I know there are no guarantees but possibly still. I’m into anything I can save me some money because my bill is very high. She was very enthusiastic and convincing. I signed up with them and so far, so good.

I had TXU for about 15 years, and Just Energy was in a Walmart and they said that they help people. The percentage that you give them and the bill that you pay, they also give to the poor. I was like, "Wow, that's good." So, I decided to change, and then I left for a year because the apartment where I live didn't accept Just Energy. They had their own provider. I came back to Just Energy when I moved from the apartment. Just Energy is cheaper than a lot of providers. Their reps are professional and courteous. When we redid my contract, the rep didn't understand my name and she had me as Honey instead of Connie. But other than that, it was fine. The billing is a little bit higher now probably because it's a different year. But the experience is wonderful. I enjoy having them as a provider.

When I went to Sam’s Club, somebody from Just Energy was explaining how it would lower my bill. He said, “If you sign up, you get a $75 gift card for Sam’s." I said, “All right. I’ll sign up if it’s gonna lower my bill.” But it was not lowered. It’s actually a bit higher, which was what I was trying to get away from. And I never received that gift card. Also, I was never told that I was gonna be locked-in to some contract. And if I cancel, I have to pay Just Energy. Overall, I’m not unsatisfied, but I’m upset about the whole situation especially being this person was in Sam’s Club, a membership that I pay for and go spend my money there. I feel like I was scammed.

I was using a website where I could compare different electrical companies and what they offer. I came across Just Energy there and I've been with them for about three months now. I’m set up for an auto deposit with them and I'm on a variable rate. Since I got their service, my bill was way higher than before. When I was not yet with them, I never ever crossed 75 or 80, but this time, the bill was around 90 plus and I have no idea why. Other than that, whenever my first bill came, I was not reminded that I needed to make a payment to them. I just received directly that my account was in the collections or I was late. So, it would have been really nice if somebody reached out stating that I was not set up for auto payment. In my mind, I already set that up at the time. So an email or a call would help, especially to new customers.

Charles, the representative from Just Energy, walked up to me when I was outside washing my car and started talking to me about my energy. I was disappointed in my Stream Energy. I've been with them for about nine years and my rate always went down, but last year it went up. When the guy explained to me about Just Energy at a 9% versus my 12, free weekends and stuff like that, it was a win-win for me to sign up with them. He said I would get $250 for the disconnection notice. So, I called Stream to make sure how much my disconnection notice was and it said 250. Then, I got a notice from Just Energy telling me that they would only pay 150 for the disconnection notice, which was not what I was told.

I got into a rent house and Just Energy was what has been used and I was told to use it too. I usually get online and pay the bill once I get it. Overall, everything is fine.

I signed up for them believing that they would save me money. For the last 2 months my bill has been double what it normally is! I called them and they informed me that I didn't even have an account with them but they are still charging me! Worst company ever!!!!

I talked to a Just Energy rep when I was at Sam’s Club. There was supposedly a discount for the membership, but I didn't get it. I pay my bill the old fashioned way. I write a check, put it on the envelope, put a stamp on it and I mail it. I've been with them for a couple of months now and so far, my experience has been good.

Just Energy claims not to have a cancelation fee. However, if you cancel your service online - ya know, the same way you see your statement, pay your bills, and contact customer service - rather than calling to cancel, they charge you an irreversible $175 cancelation fee. When you go to cancel online, there is nothing that comes up as a reminder that if you click the cancelation button, you'll be charged $175. It is 100% unreasonable for this company to expect their customers to have every word of their contract memorized and therefore remember to call to cancel especially for up to 3 years.

It's my first time living in Texas and using a provider here. Though there were other companies with a lower rate, because of the way plans were set up and my predicted usage amount, a gentleman on the phone said I would be better with Just Energy. So far, my lights are on.

I heard about Just Energy through a friend of mine. I went with them because of their low rate, and I save more energy too. With their service, our bills went down. Their people were nice as well.

Someone came to my house and offered me Just Energy. I liked the rewards that they were offering, so I went with them. The team I dealt with was professional and courteous, too.

I was looking at the energy websites for Texas, and I called the number to talk to the people about the plans because I had several picked out. And what I hadn’t realized, which was really disturbing, was that on those comparison websites, they had changed the way that they set them up. I was telling the rep about the three plans I was looking at, and what she pointed out to me was that the numbers for the part “Cost per kilowatt hour” did not include the Oncor delivery fee of three-point-something cents, which is new. I’ve been around here for a long time and all these years, I could go to that website, I could look at those numbers that were presented by each of the different companies, and that was their total delivery price on an average, 2,000-blah-blah kilowatt hours.

I was looking for a company that charge lesser for the electricity and I saw Just Energy. I only spoke to their customer service a few minutes and they seem nice. The rep did his job, but the service didn't turn out quite what I was expecting. I got $121 the first month and $153 the second month. It seems to be rising and I'm hardly ever home. I'm gonna give them another month or two to see what it’s like. And if they don't work out then, they gotta go. For those considering Just Energy, I'd tell them to watch their bill.

We signed up with Just Energy a couple of months ago at Sam's Club, but we have never heard anything from it. They got all my information, but they didn’t put it through apparently. So, we said, "We can't be bothered." Now, I have a block on it. I don’t want it, and I don't think that their communication is very good.

The first time I signed up with them, I got on a plan that is costing me $300 a month in electric bills, which was kinda crazy. So, I went to sign up with somebody else, and this is where they were nice. Somehow, they ended up taking me off of Just Energy before Just Energy got the notice from me that I was quitting. So, normally, you get charged for that, but they were nice enough to waive that when I came back. So they called me to ask me why I was leaving and they came up with a good plan.

Just Energy is doing well, but I need to get them to change Patsy's address. Her bill went to the housing authority and they don’t accept mail there. I had just gotten a notice that she was behind when I paid. She just moved into her apartment and she has been satisfied with her bill so far.

I had a sales rep come to my apartment 2 days ago. I decided to give him a chance since most people nowadays don’t even answer the door for these people. He told me about it and asked for my information to see if I would qualify and asked me to sign my name. I asked what I was signing for and he said that I am signing saying all my information I gave was correct. Well his iPad kept freezing and he would have to start over and this happened at least 5 times and I asked him to come back another day since my child needed me and he refused and said it would be quick. Well that’s when I started getting weirded out and wondering why he was trying this hard to just get my information, well I asked again when signing that I am not signing up for anything and he reassured me I wasn’t.

The representatives at Just Energy are nice. Usually, they’re foreigners and it’s hard for me to understand them. I would prefer somebody who can speak fluent English. American reps would be great. Other than that, my experience with Just Energy has been awesome. I like that they give a reward, and you get to get points and buy gifts. That’s kinda cool. It makes me feel good about paying bills. It gives me a reason I wanna pay it next month. We pay it on time because we get a gift card. We got a $50 gift card back and we get points and get to purchase like energy saving light bulbs and things like that for the house.

My electricity was too high. I switched to Just Energy and I got lot lower billing and it was good. I've received my bill, and it was right along with what I wanted to do. The Just Energy rep was great. She said, “Yeah, I’m gonna get you the lowest energy product,” and she did do that.

I was moving to the same town as my daughter and she recommended Just Energy. I signed up for the service and everything went fine in that conversation. So far, they are a little lower.

Two men came by on 12/6/19 and started comparing pricing with the power company that I have been with for the past year. I gave them the address with no SS number and stated that I would like to review my records with the information that they provide and would get back with them next week. Called Just Energy and stated that I was not interested in the account and the account specialist stated the account was set up. Just energy called my power provider and put in a move out request. Fraud Fraud.

Just Energy called me and I stuck with them. Paying my monthly bill is on direct withdrawal from my account.

I appreciate Just Energy's app. I can watch my usage and bill amount. My bill becomes available through this app.

Just Energy was the best on the marketplace website I was looking at. Things are good with them. I’ve been getting to know everything I need to know and about usage through email. I have autopay and the bill came out for the right stuff, so we’re good. My first bill was like 90 bucks. It would’ve been 140 bucks with the other guy, so it’s good. Just Energy does a pretty good job. They should keep it up.

Where we live, we don’t need gas. Just electricity. I’m getting almost the same amount every month. But we’re okay with Just Energy. It’s good service.

I'm 72 years old and I've had a whole lot of providers. I've never had a problem with an energy company, and so what I was looking for was the least expensive. I went online to see who was the cheapest and I went with Just Energy. I got on an autopay and the rep I interacted with had the strongest accent I probably ever heard with anybody, but he was fine. Everything was okay and they got it done. But I don’t want them calling often.

Just Energy and some Eagle company were the most reasonably-priced for what our power needs were, and since I knew somebody at Just Energy, I went with them. From what the broker was telling me, it would be the exact same bill we would get. It just depended on what company I wanted to get it from. I inherited my house after my dad passed away and we left the contract with CenterPoint mainly because they wanted a bunch of paperwork and information I didn’t have. So, we just let the contract run out till I had time to renew it. I like Just Energy a lot more. They were charging me a fee at the CenterPoint that apparently gets wrapped into my Just Energy pricing. I saved 80 bucks on my last bill. So, it was a substantial amount of money considering that it was almost 50% cheaper. Also, I called Just Energy twice and the reps were helpful.

A gentleman came and knocked on my door. He looked trustworthy so I let him in. He was sweet. Last month was the first time Just Energy took over. But I’m not mad because my bill was pretty low. It was only a $18 charge, which is magnificent, versus 25 and versus a 30 and $26. But it was only my first bill that I got so I'm not dissatisfied at this point. I just wanna know about all the freebies the rep promised me that I was supposed to get, that I have to get two million points before I can get one. The gentleman misrepresented himself on that. Because he said, “If you’re a good customer, looks like you pay your bills and stuff on time, we reward people like you.”

My cousin referred Just Energy. I got my first bill today, and I thought it was a little expensive, so I don’t know if my deposit was included in there. A lot of times, I'm not even really there. It’s a one-bedroom apartment. So, for 139 for the month, and I'm upstairs, not using it that much, and I'm not there all day. Other than that, the reps at Just Energy are awesome. They’ve been fabulous people.

Everything with Just Energy seems to be fine. I spoke with one person and it looked like everything went through just fine. Our communication and interaction were good.

My sister said that Just Energy was a good company, so I said that I would go ahead and try them out. I have had another provider in the past but I did not like them at all and their rates were too high. With Just Energy, I've been offered with shopping and gift cards, and I like their point system a lot. I let them build up so I get something. Their reps have been very helpful, too. If I had any questions, they would tell you whatever you need. I called not too long ago and spoke with someone because I wanted to make sure they were still my provider. This was because I looked at a wrong bill from two years ago. That wasn’t my right bill. Overall, I like Just Energy. It is a fine company.

I had Just Energy before. I moved and they didn’t have service in the area so I gotta change to another one. Then I signed back up, and the person who helped me was good. But then the company that I had did something wrong, so they put me back into my old account. I went to Lubbock and then I called Just Energy to cancel because it was a mistake that they did.

I did rate shopping and I switched to Just Energy. Everybody at Just Energy was really polite.

I wasn’t highly interested with Just Energy but when the sales guy told me about it, it was okay. I went with it because of the sales pitch he gave me. It’s been three years that I've been with Just Energy and I like the service. It's pretty good and it saved me some money. I'm about to move and I'm wondering if I can take it along with me.

I love Just Energy. When I went online and googled cheap light, I clicked on the first one popped up and it was Just Energy. I said to hook me up and they did with no deposit. I was very satisfied about that. Moreover, we only had to pay when we had to move in and everything else was good to go. I told them to have the lights on as soon as they can and scheduled a couple of days before I moved in on the first, around October 27. When I moved into my apartment, my lights were on. Before then we were living in a hotel and Just Energy was very convenient and perfect. They also have that weekly thing where I can look at to see how much I spend every week. I like it. It’s neat and very convenient. I have recommended my other family to take a look and hook up with Just Energy.

The online thing is awesome and easy. We watch our usage pretty closely and it has been manageable. When we watch what we did, we see it in the bill. So, it's easy to track. It’s all been good customer service and quite fantastic.

My sister works at Direct Energy and when I called them, they referred me to Just Energy. When I signed up, the customer service was excellent and there was no down payment. It was also cheap at $13. I had coverage with them for a month and they had a positive attitude when I terminated their services yesterday. I was in the process of purchasing this home from my brother-in-law but it didn’t work out so, I had to pull all the services off the house. I paid the bill and I will get the final bill in a couple of weeks. It will probably be another $15. So, I would probably spend 30 bucks for a month on opening and closing. When I purchase a home, I will be using Just Energy.

When I signed up, there wasn’t a whole lot of information I needed. I can as well cancel any time without penalty. My first monthly bill was all right. I’m waiting for the second one to see if it stays the same. I went with the variable rate. It was a fixed rate at 10 cents per kilowatt hour, which is lower and reasonable price for the energy.

I had a different provider service and Just Energy was cheaper. The rep was polite when I called. They all did a great job and they were courteous and helpful.

In my previous provider, my bill was high. It was more than my gas bill was. It was like $20 more. We do the same stuff every day and there’s only two people in here, so it can’t be that high. Just Energy came to my door and they showed their nametag. My bill has been low with them, so that’s been good.

Just Energy called but I was busy, so I turned part of it over to the young man who works for me. And so far, I'm satisfied.

I was walking in the door at Sam's Club and all of a sudden, there were people all over us wanting to talk about an energy business. We were attacked by somebody pushing Just Energy and while they were polite enough, it's just sometimes irritating when we're trying to get our shopping done. Still, with the fact that it was going to be cost savings, we switched to Just.

My sister has the service from Just Energy and she has been telling me how great it is. She gets light bulbs and different things from the company every time she earns the points. I got a phone call from them when enrolling for their service and it seemed to be going okay but for some reason, I got disconnected so I just finished it online. Their website is very easy to use. Then it took only a few days to get an email message from them welcoming me. It was pretty quick. They have also notified me a few times to let me know about things. It hasn't been a month since I've started the service. I'm sure I'll get a bill from them and I'm expecting to get the reward points, too.

Everything is working out well with Just Energy. I moved to a new location and got them. On the initial enrollment, I had to email my information to three different people and I had to call to follow up. So, it was a very long procedure just to get to Just Energy. They gave me a number, but when I called, it went to India, and they had to send me to another.

Someone came up to us to switch over to Just Energy. She told us it was not to be switched over, but that was not true. We were switched over to Just Energy and as soon as my husband got that email, we switched back to Ameren which is where we wanted to be. So, the representative told a lie about Just Energy and that was not a good thing. We would never go to Just Energy.

I ran into a guy at Sam’s and he explained Just Energy to me. I’ve been through Reliant Energy and two different ones, and it sounded like a good deal so I tried it. I’ve had a real good rapport with their rep. The guy I talked to was real nice. He seemed to be on the up and up.

Someone came to my door and offered me Just Energy. I Iike that they came and sold me the plan. It's pretty good. They were definitely professional and friendly as well. However, I was promised a $100 gift card, but I never got that. But the percentage was lower than what’s going on at my electric company. It's a nice, big change, and I’m saving more energy.

The representative I spoke with helped me choose the best plan. It was a nice experience. My sister has Just Energy as well.

For years we have been taken advantage of, was told our electric bill would be cheaper yet immediately it was double & sometimes triple our original provider. Our bills for years have never been below $300.00 a month since we allowed their door to door salesman to sell us a hoax at least 4 years ago and we have had bills as high as $400.00! I really thought something was wrong with our meter but No that wasn't the problem. I then had a friend point out to me that our bill showed 2 different companies charging for basically the same thing. We were being charged by our original electric company as well as Justenergy and surprisingly the charges from justenergy were almost double what Toledo Edison charges were.

I was looking for a more reasonable and cheaper electricity. I had been with TXU for a few years and it started out pretty reasonable and then they just kept getting more expensive. I found out about Just Energy online and when I called them up they were very helpful and very informative. It seems like they were gonna be better than my former provider. They said they would be less expensive and they weren’t gonna charge me some of the extra charges that the other company was charging. The enrollment was pretty simple.

The gentleman from Just Energy whom I spoke to was really helpful. I went with them and I've had a good experience so far.

When I compare Just Energy with the one I was using before, I was paying less a month. I thought I would save, but I’m losing almost $60 per month. But overall, it has been a positive experience. They let me know everyday the amount of money I have on my account, which is good thing.

From the beginning, I wanted a cheap and reliable energy network. Just Energy has been a very good one from the beginning, but at one point, the bill that came was so high. I wasn’t even in the house the whole time because I was working out of town. I called in and they gave me an explanation. So far, Just Energy is affordable and better than my previous provider. The customer service is better. They are more reliable and the cheapest. They also have different rates and options that you can choose from. Moreover, they sent me bulbs, which help save energy.

I walked in to Sam’s Club and a guy grabbed me. I’m familiar with alternative energy sources, but I had a lot of questions and they answered them for me. The guys were good and they did a great job. I was told there may be a slight difference in price but not significant, like rates. But the thing that caught my attention was the $45, so I said, “Oh, what the heck?” I'm already signed up with Just but I haven’t got my $45 credit or card yet and it seems like it’s been long enough now.

I was moving from my apartment to a different place. At the same time, my contract with Zoom Energy expired. I went online to find a cheaper company and in the end, I was led to Just Energy. There's a few cents difference from my previous company but it'll make a difference by the end of the month. So far, so good right now. Everyone was helpful and I got what I need right now.

I spoke to them on the phone, and everything was great. They were very helpful.

A person from Choose Texas Power referred me to Just Energy. I checked them out and the person whom I spoke to on the phone was fantastic. So far, everything has been great and I'm enjoying the service.

I got my own service from Just Energy for my new place. My wife got it first. We’ve been using it for years now. Our monthly bill has been good.

Unless you want your bill to literally Quad-ripple in price STAY AWAY. The associates in store stated my bill would not go up or go down if I signed up. I would just be selecting a provider for my supplier. Well if only I could attach a lovely image to show you my bill history at least doubling if not triple or quadruple the pricing comparative to last years similar usage. DISGUSTING LIARS AND SCAMMERS. STAY AWAY.

My sister was at my mom's home when a sales rep from Just Energy knock on the door. My sister answered the door and the rep told my sister that my mom was paying too much and she deserved a rebate and if we signed up a rebate and or a card would be mailed to the house. Promising a lower rate on top of that. Just an FYI, my mom passed away 3 weeks prior. Since I am responsible for the estate my sister gave him my name and I would receive the bill. They had no contact information on me at all. All they had was my sister's contact info.

They offered me lower rates and then about a couple of weeks later, the gentleman knocked on my door again, wanted to see if we had gotten our $50 card or not, and we hadn't. He was a very nice dude. The sign-up process was pretty simple. Just take a look at the gas and electric and sign it up. But the guy, second time, talked to my wife and finished the process. I only had an electric bill the first time, but he got it signed up for gas and electric the second time. It's like a six-month, prorated deal.

I was looking online for electricity and natural gas providers, and Just Energy was the only one that could turn me on the next day from when I was looking. I called in to set up service, and the customer service rep was great.

Signed up thinking I would save money but the amount I was quoted is not what is on my actual account. I get calls prior to my bill being due telling me I should make a payment. Now I want to cancel and I’m going to be charged $175. I’m a mother of four children and a disabled husband. I work two jobs and tried to save with Just Energy and I’m paying more than I would have if I just stayed with PG&E. Very disappointed and would not recommend to anyone I know.

I was with ComEd, so whatever they were supplying, that was what I was using. I switched to Just Energy but I haven't seen it yet with my bill. I’ll see in the following month how they go. The experience was good, overall. The interaction with their reps was fine. She wasn’t pushing so the process went well.

Years ago, when I moved to Harlingen, one of our friends had told us about Just Energy’s prepaid plan because at the time, I wasn’t able to do a contract. I didn't make enough money. So, we did the Just Energy Prepaid, and that was how I got into the Just Energy contract later on when I moved. Just Energy was my first company when I first moved out by myself, and I’ve always stayed with them throughout the different addresses I moved to.

I signed up with Just Energy for a monthly fixed rate for a small house. However, the service sucks. When I first got it, Just Energy didn't tell me who the main electrical people is in my area. Just Energy is just a provider but they send somebody else to do the work. There was a hold on the account for my address. When I got service, Just Energy said that they were gonna come out and turn my electricity on on a Thursday. Instead, I had to get a hold of five different people to figure out why they didn't come on Thursday. On that Friday, I found out that it was because they didn't have the city inspection. The only thing that has kept me with Just Energy are the rates and the fact that I was locked in. I figured I didn't need them to do anything else.

Signing up with Just Energy was easy. I just called and let them know what was going on. They have been nice to me and everything has been working well.

I used TXU for a long time but they stopped providing it in our area, so I had to go with Just Energy. Both companies are good. Sometimes, the actual service, we get some bad ones at Just Energy, but there's always gonna be a bad one somewhere. Other than that, I like it. There are so many good people who work there.

I was using Just Energy at my current home then, and when I moved into a new house, I tried to use them but they were not being cooperative, so I just canceled it within the three-day period and went with another provider. They could have done what I asked them when I called, for them to turn my new service on. I told them that I needed it as soon as possible and that they can put in a priority for the next day, but they didn't do that. When they called Oncor to turn the service on, they told them that they didn't need it until the next week. That was why I canceled it and they were not very nice when they canceled it.

My wife and I moved from South Carolina, and over there, there were only two options for energy. So, we were a little overwhelmed when there were over 40 options here. We called a broker and they directed us to Just Energy. The broker signed us up and it was pretty easy. She just let us know about the process, the difference between the tiered programs and the fixed rates. They gave us the confirmation number, and then we called Just Energy. We just got power a week and a half ago, and everything has been fine.

Just Energy sounded like a good deal. I was skeptical, but I thought, “Well, let’s look into this a little bit more and see what's involved.” Their rep was almost a little pushy, not overly so, but definitely trying to make the sale. But he assured me that it was all on the up and up. They sent me some information, not that it wasn’t clear, but I was still very skeptical as far as what things might change. I was leery about the fact that the cost would not go up. I know what I have now and I'm happy with it, so I hesitated to take any chances that there might be anything different coming along the wayside. And so, I disregarded everything. So, I'm not using Just Energy.

It's going well with Just Energy. They had someone come around to speak on their behalf, and they gave me a card. They asked me about the kilowatts that I was having with Ambit. Then they prepared the rates and I can get my light for a cheaper price. I'm from a different state where there's only one utility place. So when I first got to Texas, someone recommended me to go to Ambit just for a referral fee, and I was rushing to get my lights on so I didn't get a chance to research all the utility companies.

Just Energy was the company that I’ve gone to. I like their tracking model. It was good so I chose them. In fact, their model seemed way above others. I signed up for a three-year deal, which gives me a certain pricing that’s good than average. So, it’s good saving I’ve got for the pricing. The customer service rep I spoke with when I set up the billing was very good and very quick. The rep got the problem solved quickly. In terms of billing detail, Frontier, which I've had before, was very proactive. I have to see how the billing experience goes with Just Energy. Their system doesn’t measure data. I’ve only just joined but so far, my experience has been good.

I assumed Just Energy got a lower rate than the other ones, so we switched. I did everything online and so far, I haven’t received the bill yet.

Just Energy was running a deal through Sam's Club for free weekends or free nights at a wholesale rate. Paying wholesale makes sense. I found out I already have Just Energy because I knew I needed to change energy providers. So I had to call and cancel that deal to keep the current deal that I have. I have Just Energy for almost two years. I fell off my contract rate, and so I'm at the market rate at 30%. So, that's why I was looking to change. But overall Just Energy has been good.

A rep came to my house and insisted to sign me in the program. I said, "Don’t need it because my gas bill is very low and I have solar panels." He said, "This is going to be even better and you don’t have to pay anything." I was with them I think less than a year. Now they are harassing me by phone and email and sending me a bill for $52. Threatening to damage my credit.

I went online and I had service compare, and Just Energy quoted me everything. Signing up with them has been great and I also had great interactions with their reps. Just Energy service doesn’t start ‘til Thursday.

A couple of nice young people at Sam's Club approached me and asked if I had paid my gas and electric bill. They said that they could give me a better rate through their company than what I was getting and keep that rate. Additionally, they offered me a $70 gift card for Sam's Club for switching to them. Those two salespersons were great.

I called a couple of different companies and Just Energy gave me a good experience on the phone and a special offer, which was 14 cents per kilowatt. I’m satisfied with my experience.

I started with Just Energy a week ago after it was recommended to me by Meridian. I had to make a call to switch over, and their customer service was good. The house is for sale, and I don’t know what the owner will do when it sells, but I’ll stay with Just Energy until the house sells.

When I was talking to them, there was a good customer service and their prices seemed reasonable. Signing up with them was easy. The contract is month-to-month and with a variable rate.

Everything was going okay until I found out when I signed up with Just Energy. I was misled by what the rep told me when I was switching services over. I specifically asked if I have to do the transfer of the two companies and if there is a fee for early disconnection, is that taken care. I was told that Just Energy would handle everything. That was the only reason why I went ahead and signed up for the services and I made sure that question was asked before I signed anything. He told me the plan that I have, but there was no contract. I could come and go as I please.

I liked Just Energy's lower rates. I went with them and signing up was very easy. I worked with a saleswoman on the floor at Sam's then signed up easily online.

One of Just Energy's guy knocked on my door and he was really nice and polite. He shared a lot of information with me. I save money on my energy bills with them. My bill is usually around 200 bucks. But now, my last bill was $124. So it is going good.

Our granddaughter was promoting Just Energy at a Sam's Club and to help her out, we switched over. However, the first bill we've gotten was about the same as our other provider.

The rep was not extremely pushy, which I appreciated. He did quite well and he seemed knowledgeable. He said something about a gift card from Sam's Club but I haven't saw that. I don't understand the package 100%, but it seems to be working. The service is reliable.

I've been with Just Energy for a month and hopefully, I'll get a lower rate, but I'm not sure whether I'm gonna get it or not. I should also be receiving a gift certificate for Sam's, but I haven't gotten that yet either. However, when I spoke with Michael, it was good.

We've had so many different phone calls from energy providers and we could never know if those were scams or not. Just Energy's salesperson was in Sam's Club and we didn't think Sam's would hire anybody to come and scam people. So, we listened to his speech and gave them a try. So far, customer service has been pretty good. However, the salespersons said that if we signed up, they would give us a $45 or $50 gift card. We've been waiting patiently, but we haven't received anything of that sort yet.

My experience with Just Energy is good. I switched over to them because of the price. Their service is also much better than my previous provider. I signed up over the phone and it was a pretty easy process. Everything is going well.

I was walking through Sam's Club and a young lady was having a little display there, and I stopped and chatted with her. They said they would give me the best energy deal that was available. And that, of course, appealed to me. There was no difficulty in the sign-up process of Just Energy at all and it's worth looking at.

A man approached me at Sam's Club and told me I was gonna get $75 for each account. I had two accounts, one for gas and one for electric. However, I only got $70. Moreover, they said that they go by the rate of whatever is in our area and offer the lowest rate, but I don't think that's true. I got a locked-in rate, if I want it, from East Ohio Gas at 299 and right now, I'm paying 599. I'm dissatisfied with Just Energy.

The rep's introduction of Just Energy at Sam’s Club was good so I signed up. I had BGE before but it was more expensive. Just Energy's reward program is what they said it was. My experience with them has been good, overall. I've had the service for over a year now.

The gentleman from Just Energy said that our rates would be the same if not cheaper, and we'd get a $50 gift card, plus we'd get points along the way. But I have not noticed anything different since having it. My interaction with the rep was all good. I received something on my email that said I just received more perks or points and stuff like that, but it doesn’t tell me how I can use it.

I was walking through Sam’s Club when I heard about them, and I signed up because they gave me a gift card. Their team is very good and informative. The rep gave me more information than I really needed but he was very nice and personable. Everything’s fine thus far, so I’m good.

I went through Sam's and somebody stopped me. I have been with TXU for 15 years but they said Just Energy was cheaper. Just Energy all took care of the switch so it was easy, and they were indeed cheaper from what I had. However, TXU called me, offered a better deal, and threw out all the legal stuff so I switched back to them.

I called them and then started to have their service, and we've had it going on 4 years now. The bill fluctuates with the weather and electric companies are electric companies but some have great service, which Just Energy does. I have a hard time getting a hold of other companies but I’m happy with Just Energy.

When I found Just Energy through Google, I took a chance on them and they've done a good job. I don’t think anybody enjoys calling a service provider, but they make it pretty easy. Having someone that was in the United States that I could understand and could understand me was a huge plus. They’re quite a few notches above anybody I’ve dealt with as far as communicating and explaining things. They send emails ahead of time to let you know what your bill is so you could see if there’s something going on with your house, which is also a good plus.

I lived with my mom in Ft. Worth Texas before she passed away and I remember her complaining about her electric bill every month. It would vary between $150 and $200 in the spring and fall months and $250 to $300 in the summer and winter months. I now live in the home since she passed and was shopping at Sam's Club when I was asked by a Just Energy representative if I needed a better Electric rate. I was I intrigued so I stopped to listen to what they had to say. I loved the idea of the night's free plan and chose to go with Just Energy. I have never went over $180 in the summer or winter months. Spring and fall months are amazing. Less than $100. I recommend them to anyone and everyone. Very pleased indeed.

My experience with Just Energy is going well. They offered fewer taxes and fewer charges and free nights. Signing up with them was pretty easy and I've been with them for a few weeks now.

I have Just Energy since I first started getting my own spot here in Houston but I transferred the service, then I transferred it again. I just stuck with them because I had them but when I had to complain, they got the issue fixed. It took me several attempts though. At the time, I was trying to transfer the service to this place and they were showing a charge for an early termination fee. But that wasn't the case and I was just doing a transfer. Still, one of their reps decided to cancel my account and start a brand new one, and I don't know if that benefited them instead to do a new account. It also took a while trying to get that resolved but at the time, they were good at getting back to me with responses. I still have them right now and I like that I get the emails online. Plus, they keep you updated with what's your estimated bill and that it's gonna be coming up for this month. So they have a lot of good tracking.

We had Atlantic and Vista before Just Energy came. We signed up a week ago and it was straightforward.

The guy from Just Energy was great. I wasn't planning on changing provider but he made me wanna change, so I did. He was really good at his job. I asked, "Are we gonna make some money off this? If we'll make some money off this, I'll switch my energy." And he said he would do the Math and make me some money off it. And he started laughing. I said, "Okay. Then, we'll do it." He told me the answer I wanted to hear, so he got me to change.

With the energy company I had, my power bills are off the chain. My rate was like .311. It was high. My power bill all summer long has been over $300, and Just Energy told me that they could lower my bill. I was looking for someplace to lower my bill, and they said it wasn’t a contract. I signed up and the person I worked with was fine as far as talking to him. He was pretty nice.

A girl from Just Energy came to the door and she was very nice. Only problem was she didn't speak English very well, and I don't speak Spanish. But my husband happened to be here, and he does, so it all kinda worked out. She was very friendly. Just Energy was supposedly offering less cost per kilowatt hour than what we were currently paying through TXU, so we switched. The sign-up process was very easy, and the girl told us that we qualified for a program of over 65 to get 18 days free. But after we got all the paperwork, we found out that it that's not true.

I’ve had Just Energy for a couple of months at the most and I have recommended them to friends. The experience was excellent and their team was knowledgeable.

We just signed up with Just Energy and the individual was nice and pleasant. We found out about it from Sam’s Club where we are members and he let us know about our benefits. Both the customer service and the sign-up were great. All of us were having trouble with FirstEnergy because our bills were so high and it was getting worse. We went to the aggregate company and in my last bill, I still have that one there with everything, and nothing has changed. They’re charging us for every little bitty thing. We’re not getting anything for it and the bill is getting higher and higher and so, we looked into Just Energy. Also, everybody is having a lot of power outages with FirstEnergy that's taking them longer to get back on and Just Energy doesn’t have anything to do with the power outages.

It's my first home. But my mom has had other companies and she told me Just Energy is probably the best and most affordable one. The Just Energy team was really good. They did everything really quick and I had my electricity connected by a little less than three hours after the call. Everything was really quick. I would recommend them to somebody else.

I cancelled Just Energy. I heard about it at H-E-B and when I got it, the man told me a whole different thing than what it was. He told me that I was gonna be paying 13 cents, and when I got my bill, I was at 23 cents a kilowatt. The first bill was bad. It was $90 and that was just for five days.

Just Energy had the cheaper rate at the time and I didn't have any problems with their reps. I’m satisfied and I don't have any issues. Overall I'd recommend them.

I was paying $400 per month to the energy provider that I had. It was coming too high. I decided to change and signed up with Just Energy. They had a little stand at H-E-B and that's when the rep told me about the company. She was good. She explained everything good.

Just Energy is nice. They're at 9.7 cents per kilowatt when I was paying 11 to 12. Signing up and my interaction with them were fine.

A guy from Just Energy came to the house and he was professional but the other day I asked them to take me off the list and stop calling. It has to be two suppliers to qualify and I only have Cleveland Public Power.

When I first signed up with Just Energy, they were very good. But In the last 2 months, my Just Energy bill has been very high. I’m paying $100 every month. With my previous provider, I needed to pay about $85 during this time. Other than that, things are going well.

A lady who works with Just Energy was trying to get me to go with them, but I went online and I did it myself. The process through their online site was fair. I had a different energy provider in the past, and Just Energy is better.

The guy from Just Energy knocked on my door and he was a good kid. He showed me a couple of things on my past bill from AEP, how I was getting a surcharge, and it was a large amount of money on top of my electricity. He said that that would not happen with Just Energy. But they never told me how much a kilowatt I was gonna be paying. Because I was paying much less per kilowatt where I was. But I like that I get free evenings with Just Energy.

We were very new to the area and, and our bill had been really bad. I thought we’d try Just Energy and see what happens. A gal sprang out from the aisle in Costco and kinda nabbed us and I felt a little bit pressured. I generally don’t enjoy that when I'm in the big box stores. She promised us a Sam’s Club gift card, but I haven’t gotten it yet.

To save money, I decided to use Just Energy. I used to have TXU and Just Energy is a lot better. With them, my monthly bill is a lot lower.

I was shopping at Sam’s Club in Harker Heights and the Just Energy's sales reps were there. They were really nice and since I’m a brand-new and first-time homeowner, I was willing to hear them out. Also, I went over TXU because TXU costs 12 cents but they weren't offering me the free nights. And when TXU found out that I cut them off because I got a better option with Just Energy, they were trying to offer me a similar package, but their package only offered from 9 to 6 o’clock in the morning, which cut off one hour less than what Just Energy offered. So, I signed up and became a Just Energy member.

I was approached by one of Just Energy's people at Sam’s Club and were offering a Sam’s Club gift card. I shop at Sam’s Club so I thought that it was not gonna cost me anything more to have Just Energy versus who I have otherwise and I get a gift card out of it. Plus, the rep was polite and not pushy so it worked out well.

Just Energy's reps were very nice and professional and I had a good experience talking to them.

Horrible customer service. I called in to get my services taken care of. One of the representatives kept putting me on hold. Was talking to me very very disrespectful to the point I had to call in months later to see what actions were taken when I reported I never received an apology until today when I had to “call in and ask for one”... I never received a call like that. Also I’ve been with them for over 2 years. They cut my services off for 60$ and a disconnection notice I not once received them. I’m explaining to them I have a Disability. I need my services. They didn’t give a crap.

We were paying way too much on our old energy bill. We went to Sam’s Club and Just Energy had a guy advertising in there. We went from there and set it up. Just Energy gave us three nights and from 9:00 PM to 7:00 AM, we could use all the electricity we want and the electricity’s free. That’s pretty cool. So, we’ve been washing clothes at night-time and it keeps the energy down. Their team members were awesome. They gave us $150 credit for ending our other contract early.

A representative walked with me while I was walking through a Sam’s Club store and I learned about Just Energy. I signed up with Just Energy 5 months ago and it was easy. Now, we use their gas.

I was interested in the free nights plan that Just Energy had. The sales reps were friendly and explained it thoroughly. They didn’t promise me anything that they couldn’t back up. I felt like they gave me the best deal, enough that I just transferred my services to my new house. At first, my bill was a lot cheaper with Just Energy but it started going up. I noticed that I was paying 19 cents. But it could probably be because the kids keep opening and closing the door through the summer months.

I was at Sam’s Club and Just Energy had an offer. I already had experience with using the Choice program and getting a provider that gives me a lower cost to my energy bill. So, it seemed like this person is completely new and they were offering lower than what I already have so I said okay. I've noticed a difference since switching over, but I guess the winter will tell because that’s when my energy usage kinda skyrockets. However, it's been okay. This is average about what we do. Just Energy is pretty decent.

I was looking to switch over a new energy provider that would offer me better rates and would fit within my budget. I've been with Just Energy for four years and they have the lowest rate back then. The beginning part, I would recommend them to anybody. But in recent years, it’s a little high to me. It’s gone from $90 to almost $200. It is a big difference. And I’m shopping around, still trying to look and see what else is better out there for me. I contacted Just Energy and they said that pretty much everybody’s bill went up that high. I said, “Yeah, I would understand, but not twice as much.” There’s always someone at Just Energy that I can talk to and would help me out.

The guy who came to our door said that Jut Energy would be cheaper. It would save us money on our monthly bill. The rep was fine. He was a friendly young kid who was talking fast. We got the service but we ended up moving so we don’t have the utility anymore.

I was shopping in Sam's and they told me about Just Energy. We were trying to find a cheaper rate so we switched over to Just Energy and we've had them for going on 2 months now. Their team was very friendly and professional, and I had called the customer service about the bill. The only thing I don't like is the billing arrangement because one should be able to break it down into at least four installments especially for low income and single parents, or single home. It's difficult to pay and right now, I'm just trying to get caught up. They worked with me but it's only the two installments. I needed more than two installments 'cause I was over $300 something in light bill. At least if I would have been able to pay $50 per week, that would've help me out a little bit more. Other than that, the bill has been going down a little every month.

My husband found out about Just Energy at Sam’s Club. I had already read the reviews online about how their rate is flexible. My husband thought it was a good idea and he was told that the rate was gonna be 10 cents per kilowatt hour with no TDU fees. That was not true though. The TDU is charged to everybody. The Just Energy reps were okay people but they didn’t have the facts to support what they were saying. I just felt like they were deceptive. I would tell others to avoid Just Energy because what they say and what they do is not the same. We cancelled their services.

Just Energy’s rates were supposedly better, which is what I want to see. People have been putting online that it’s not. We’ve been with Just Energy for about a month and it takes a couple of cycles to take into effect. Our bill is still coming from AEP but I hope Just Energy works out as good as the rep explained it to me.

My son used to work for Just Energy and he explained everything. It’s so simple and I can understand it. You can see that they work on it. I like their program and I’m happy with the service. Before Just Energy, I had Direct Energy a long time ago and Just Energy doesn’t just focus on fixed rates, they give customer benefits too such as points, which are helpful, because later on, you can pay your bill with that. You can go out and use those points. You’re rewarded for having energy. I wanna get a fixed rate as well as incentives while I’m paying my electric bills.

I had very good interactions with the Just Energy sales representative. I would recommend Just Energy.

Just Energy had a representative at Sam’s Club. He explained the rates and there were different things that he proposed and you can get benefits towards Sam’s Club and some perks. There was a few perks that other energy companies weren’t offering. The rep also said there was going to be a lower MCF. It was a capped rate as well. I'm fairly satisfied with Just Energy.

Just Energy went and gave me a $70 gift card, which I didn't get yet. I just called and asked them about my gift card and they were very nice. They said they were gonna check on it.

Signing up with Just Energy was easy. The sales representative was very nice and polite. However, I went back to my original provider. I was more comfortable with what I had before, and it would’ve been a $250 fine for switching.

My husband discovered Just Energy about four years ago. The price was a lot more justifiable compared to the other providers. We use the same electricity but the kilowatt was ridiculous with other companies. Just Energy worked really well with ours. We had an older home and it was escalating really high and it was astronomical. It was then that my husband looked at different providers and found Just Energy. It was just like a magical number and it was consistent. When we purchased a new home, we knew that we wanted to transfer Just Energy over. My husband handles all the bills but this time, I got it set up and it transitioned with no problem. Everything's going greats so far.

I looked up Just Energy on the internet and I got in touch with them. The rep made it simple for me. He explained everything well. They got me going in a hurry and took care of me pretty good.

I had a person on the line that I talked to and I decided to work with Just Energy. I’ve used them for over a year now and I haven’t had any issues with their service. Everything’s great so far.

I just started with Just Energy and we were at Walmart where we heard of them. The reps during the sign-up were a little questionable. When somebody shows you a pad, does all the marking for you, doesn't allow you to read the stuff and just brush you right through it, I consider that shady.

I signed up with Just Energy at Sam’s Club. The rep that I talked to was informative. I liked what they were talking about, and about the energy and the source of energy.

Just Energy had the lowest kilowatt per hour price out of any other provider I saw online. Signing up with them didn’t take long and it was easy. I check my account and get weekly updates and tracking over email of where my usage is at, which is nice. I’ve had them for 4 months now and I don’t have any complaints nor even needed to contact customer service. Being with Just Energy has always been good.

I had a good experience when I called and signed up with Just Energy. I've been on it for about seven months now and the service has been great. My bill has also been kinda low.

The girl that came to my door who was asking people to sign up with Just Energy she made it sound so amazing. She said that weekends were free, the nights were free, and that her grandmother had a three-bedroom house and she was only paying $100. At that time, I was struggling with the company I actually went back to because I was living in a one-bedroom and I was paying almost $200. I felt like it was ridiculous, and that’s why I switched to Just Energy. But it was a mess.

I've been with Just Energy since June. The rep I spoke with was very nice and knowledgeable. She explained the program clearly. However, I've noticed that they are charging me more for the gas than the going rate, so that makes me a little unhappy. I wish there is a bit more transparency with the gas pricing. That's a major issue, because it is a gas supplier. I understand the cap and I understand that there needs to be a profit. The rep explained that there was a cap which was beneficial, but she didn't say that I was gonna be charged at the cap rate the entire time. I just figured since it's a variable rate plan, I assume there's gonna be some variation in rate, not just the highest they could charge. So, I'm dissatisfied with them.

We had Just Energy a while back but my mother wanted to go through DP&L. We got a little bit of credit but like everything else, it comes to an end. Then, they start charging you full price. My mother is 90 years old and I figured I'd try to help her save some money. The rep from Just Energy was a nice guy and signing up wasn’t difficult but it took a lot of time. He talked and talked, and I believed him. He told me that he was sending me a credit card with $45 on it and I got a card but it didn't have any money on it. I hope he’s telling me the truth because my mother got mad at me for doing it but I told her it was because I'm trying to help with the bills.

We've just started with Just Energy and I feel fine about it. Dealing with them during the installation was pretty good.

I lived somewhere else and I had Reliant. Someone referred me to Just Energy. Comparing the two, Just Energy is definitely a lot cheaper. It’s been pretty easy to make the payments. The team has been great as well. I’ve called a couple of times and I’ve never had a problem.

Just Energy called me, and it sounded like it'd be pretty good on my bill. Just Energy's reps were okay on the phone. I talked to their guy who came out here. He was okay and nice.

Everything is going smoothly with Just Energy. I was at Sam’s grocery store and they had some guys up there that was signing everybody up with Just Energy. My interactions with those guys were cool. I was with Amigo Energy and they're good. It’s just that their cost is high. Just Energy is high also, but from what I was explained and told, it was reasonable.

I had a friend who said that Just Energy was cheaper than another energy company, so I gave it a shot. But I was looking at my bill yesterday and it was a bit confusing. There was a TDU usage fee that was $10 and then there were actual electrical charges. Also, every time I call, I'm always sent to the main office and then I get rerouted to the local Texas one. When I called in to get help with my login, it took a really long time to get in.

They give me the run around. My lights were cut off after I paid, several times. They claim that they don't recieve payments until after a week it's been paid. I have incurred all these extra fees because of it. Switching to Just Energy was the worst mistake of I've made. I only gave a 1 star because I couldn't give an 0 star.

I was told that Just Energy didn’t charge a lot on the kilowatt compared to the one I had before. I’ve been their customer just this month and on the bill, they’re a lot cheaper.

Just Energy had a salesperson at Sam's Club that came up to me and asked if I would like to try it out or switch, and she also told me about the promotion. She was a good salesperson and she was easy to deal with. She explained everything and she didn’t take up much of my time. She just went straight to the point and told me about it. I agreed to it and that was it.

We switched from our other provider to Just Energy because they have a locked-in rate for both gas and electric. The guy that signed us up was very helpful and knowledgeable about what he was talking about. Although we still haven't got the gift card that Just Energy told us we were gonna get from Sam's Club, their service has been fine.

My mom referred me to Just Energy, and I've been with them for over a year. My mom was getting a pretty good rate with them and so, I decided I’d try them out as well. The house that we were living in wasn’t efficient. It wasn’t very insulated so the electric bill was high. But I recently moved and the other day, I called and was asking about my bill, and the bill for the new place is a fraction, at the moment, of what it was running. So, I’m happy. The latest lady I talked to was cool and really nice. She was easy to speak with. I could understand her, and she was able to answer all my questions. I’m very happy with Just Energy's service. They are easy to deal with. If I need an extra day, so far, they've been very accommodating with that.

I'm a Sam's Club member, so I got to know Just Energy from there and the interaction with the sales rep was good as well as the service. As of now, I'm just waiting for my first bill and I don't have any issues.

Everything is going good with Just Energy. I've been with them for a little over a year and I’ve never had a problem with anything. But when we were in Villa Verde, my daughter had submitted a date for them to disconnect through the computer, but it kept running after that date. I called Just Energy last week and the person that I spoke to said that they were going to investigate and that they would give me a call.

We thought that it was crazy that our last bill was around $270, and since our contract with our previous company had expired, we shopped around for providers. We called and got some great quotes, and then we were told about Just Energy. I set up two accounts and their rep got it for us very efficiently. I get an email from them that gives me a breakdown of where I’m at for the month, and it is cheaper than where I was.

My experience with Just Energy has been good. I've been with them for four years now. It's cheaper but lately, it has been higher because of the summertime.