Just Energy Reviews

Just Energy is decent. This year when I renewed, the prices went up significantly so I told them that this may not be the best option for me anymore. As most businesses do, they offered me something not significant, but lower than what they initially had offered, because they said that the prices were going up. Everybody's got their prices going up. So, it was easy to get worked out. I didn’t have any issue and I have no complaints. The rep kept trying to reassure me that they would do the best that they could to get me something lower and that it still would be significantly lower than what others were offering. He was trying his best to keep me as a customer. Overall, it was okay. On the anniversary of my account with Just Energy, I get a gift card to my local Sam's Club. It was a bit lower this year than last year but with the pandemic, everybody's trimming the fat.

I set up an account with Just Energy at Sam's Club and that was a very pleasant experience. The rep was really courteous and knowledgeable.

I'm very happy with Just Energy's service. The price seems right, and they were invested in multiple energy sources.

I've been with them for a while and they've been all right.

Just Energy had lower rates, and they also have a point system where every month you spend on your bill, they give you so many points. The last time I cashed them in, I got a whole set of water purification stuff and that was all just for paying my bill on time.

So far, so good. We haven't had any real outages or power loss.

They send you a gift card for signing up and they tell you happy birthday on your birthday. But I really haven't noticed a change.

The representative was speaking to my brother and my brother had a little knowledge about that. He said that’s a good idea. Seems like it's helping the energy. I said, “Okay. If you think that what you talked about it is right, then we should go ahead and sign up.” I still don't see a change, though. But as I said, if it makes an impact on the earth that we live in, and even a cent matters because it's going towards something good.

I recently moved and did not have the option for Just Energy. I have been charged a termination fee even though I had no choice to terminate. That just doesn't seem right. I made 2 attempts to contact the company during their business hours to discuss this. I received a recorded message that the office was closed on both occasions. Fortunately I am now with a provider whose costs are lower and there is no termination fee.

The guys with Just Energy were hounding me at Sam's so I took a chance to see if there was a difference in how much I pay a month. Turns out I'm still paying more for one person in the household. It's still expensive so I'm thinking I'm gonna get rid of Just Energy.

I had a sales rep come to my home and help me switch to JustEnergy. It was a fast and easy process. I have saved so much money. Their customer service is amazing. Absolutely life changing. I couldn’t be more satisfied.

I feel truly blessed, thank you Just Energy! For years I thought that I had a decent electricity plan, until I had a just energy representative come to my home and help me. He was very thorough and explained everything very well. I was very hesitant about talking to him because like I said I thought I had a good plan, but even on my lower bills I was still getting charged around $200 every month which I just figured was normal. I felt like my bill kept going up even though I was under contract and thought that it would not fluctuate much. So I heard him out, he put me on the best plan for me, and ever since my bills have been around 50 or $60 every month!! I did have one higher bill in August that went up to $81… But this was still a blessing for me considering the lowest bill I ever had with my previous company was $160! I just want to say thank you Just Energy, you are truly helping me more than y’all will ever know!!!

The set-up was no effort at all and it was fine with their reps.

Just Energy’s customer service responds to the questions I have and it's a good service. They’re a fair company and they lock your price.

Their customer service is good. I had one concern and they resolved it for me. But the rates are not good and I plan on switching because of that. Their rates are very high compared to what I would normally pay for my electricity.

I do online payments with Just Energy and it's pretty easy.

Just Energy is always busy when we try to call. Usually, somebody else calls if there’s an outage. But outages are rare.

We haven’t had to talk to anyone at Just Energy about anything, which is a good thing. We're satisfied customers.

A door-to-door salesman came to my house and the rates that he had were much better than most of the places I'd looked at. I had to touch base with Just Energy a couple of times and it was pretty easy. The plan I was on was all green energy, which was a nice plus.

I was at Sam's Club when I first came in contact with Just Energy, and they were talking about different perks. I signed up with them and it's been fine ever since. I like the gift cards every couple of months.

I was game to try anything if a company said they could lower my bill. I switched to Just Energy and I'm not disappointed at all. Their enrollment process was simple. I would recommend them.

I used to pay 160 and then 190 and now it went up. I called about it and they said that I've been using more power but I think it's the same or even less. We're not at home for like six hours straight. The rep was polite but I didn't really have answers to my questions. They could recommend to me which appliance we shouldn't have connected if we don't need to be connected.

We go to DTE, and the weird thing about it is I don't know if they own Just Energy and there are a couple of different little companies that are going back and forth and they're all under the same roof. They're saying the same song and dance. It seems like we're kind of trapped in this thing and there's no way out. But things have been working out all right. I'm on the budget plan and my bill has been the same number for two years.

My electric bill went down a lot after I joined them years ago. In the beginning, I had points and got a gift card.

I ran into Just Energy at Sam's Club and decided to go with them because it was supposed to be cheaper than BGE. I would recommend them.

The rate with Just Energy doesn't change as much as the electric company. That's the greatest thing about it. When I spoke with their customer service, they were great. They explained everything thoroughly to me. Everything is fine and I would recommend friends to Just Energy.

Just Energy's rates were lower. They give reward for Sam's Club and I wanted to know about it, and the customer service was great. I haven't had any problems with them.

I go online to my NIPSCO account and pay my bills. As long as I can access my account, it’s easy.

The signing up process with Just Energy was easy and their service has been perfect. I haven’t had any issues and I’m satisfied.

We noticed a difference in our monthly bill when we went with Just Energy five years ago but now, there are a lot of places that have it cheaper. We had a three-year contract. Then, we did another three-year contract and they had some fee attached to it. I called and said that I didn’t want that on there so they didn’t put it. But it was like they tried to slip one in on you. If I hadn’t called them, they would have left it there.

Just Energy's representatives and service have been good. However, I've had several occasions, especially in 2020 where I paid my bill and it wouldn't take the complete payment. Last year I got into it with one of the representatives because he wouldn't allow me to make the payment, yet I'm authorized on this account. It turned into a mess. I don't know what happened last year. But I'll make the payment, because it talks about on the master account.

The agent that I worked with was very helpful. She gave me a couple offers that she felt was the best offer then let me make the choice based on what she provided me. With Just Energy, we have a lower bill because once I talked to them, they found me a better plan. We're quite happy with Just Energy. It's worked for us.

A young man from Just Energy came to the house and my husband talked to him. I was kind of reluctant because I'd always used local but my husband said we should do it. When this happened, I looked at the bill and thought, "If my bills are going to be this high, I won't be able to afford electricity." It was in the winter months so it was a big bill. But it's never been that big since. I started becoming very frugal with everything. I kept my heat down and tried to maintain what I wasn't used to. I didn't get a bill one time and I've got to have a bill for me to pay something. Then I got a little pink letter saying the service was going to be cut off. I called and everything got straightened out. I have been very satisfied with Just Energy.

I've been with Just Energy for a year and I've never had any issue with them, except where I had to call in and work things out. I kept them at two different residences, where I recommend them to people when they ask me who I use. There are multiple selling points for it, depending on whether they like the green aspect of it, or just overall.

I had a five-year contract and I completed that. Now, I’m in another contract for two years. As long as my electricity works, I'm happy. I've been with Just Energy this long and I'm sure they have a good rate. I'm the kind of person who shops around and if they didn't have a good rate, I would have shopped around.

I have Just Energy at my home and my business. I've kept them for a long time and I used to get offered better rates whenever my contract would be up than what I do now. They used to call every year to tell me what the rates were and update my contract, but it doesn't seem like I've had any phone calls from them in a couple years. They could offer some cheaper rates, especially for longtime customers. I've also referred a lot of people to them. I manage non-units to duplexes, and I always give them their information whenever they're looking for an electricity provider.

Many years ago, TXU was really upgrading and they were charging the hell out of their customers for everything. Meanwhile, Just Energy's pricing was really great and I liked it. Typically, I take whatever offers they have. They called me every year and I can keep up with the rates. All in all, Just Energy is a good, low cost provider.

I love the service. They've gone to the point where I'm in a contract where I just pay one amount. It doesn't matter how much I use my energy for. It's gone really better. I'm really happy being with this company. I've added another service in another home we have and I've also recommended them to people.

Okay, they JUST LOST A CUSTOMER. Thanks for showing your TRUE colors in this time when you could have been much more supportive. The last communication from "Customer 'No' Service" said, "We are working with your utility company to get actual usage for these days, which means the actual usage would be zero during the times your power was out. If applicable, you will see adjustments in the coming days," was just trying to placate a customer." And even though they claim that the price per kwh did not increase with the exorbitant rates, they figured out a way to make up that money. Very creative. I STILL DID NOT HAVE ELECTRICITY for 3 days in which they claim I used about 277 kWh of electricity. So GOOD JOB.

I don't like that if you don't pay by the due date, there's a $30 late charge and I wish Just Energy would change that. With the whole pandemic going on and a lot of people out of work, it doesn't make sense to me. Other than that, the service has been okay and the people I've talked and interacted with were really nice. I talked to one of their reps about my bills and how it was going up. She shared with me that there was a lower rate going in my area and I was glad that she informed me about that. She also told me to call back because sometimes that changes for the winter. I need to do that to see if there's a lower rate. I was always paying this higher amount.

Just Energy is a lot better than the company we're with before in terms of the cost and the service. Everything has been good and my prices are exactly what I feel like they should be.

Signing up with them was a simple process and I had no difficulty. I have the month to month contract and everything's running smoothly.

I was coming off of a plan from another provider and I was trying to go cheaper. But when I got with Just Energy, my first couple of bills were extremely high, so that was bad.

The other light company canceled me by accident and it was a coincidence that I happened to see Just Energy at Sam's. They asked me if I would sign up with them and I did. They also told me they would give me a gift card. So far, their service is very good and I have no problems with them.

I'm getting a good rate with Just Energy. A fraction of a penny per kilowatt hour can make a nice difference in your bills. I got a fixed rate the entire time with them. Some of the other companies vary a little bit. But Just Energy has been the exact amount. When I signed up with them, they sent me over a couple of emails regarding my signup, which some of the others didn't do. They sent me a couple of emails notifying me that everything was going all right. It was nice to see that everything was going through.

They were the first person that I talked with, and they didn't require a deposit. The price was good. Just Energy has done good.

When we called one of the numbers, I was on hold for over an hour. Then I called some other number that was on the bottom of my bill, and I got somebody directly when I pushed “new customer.” I told the lady my complaint and document it because I was so aggravated.

Just Energy seems to offer more, and it seems that it would have been cheaper than the other choices. The service is a little bit better than the Baltimore Gas and Electric Company. Just Energy's reps have always been courteous. I have not had any problems with anyone that I've spoken to. I've been satisfied. My husband has been perfectly happy, too.

Just Energy is a good company and a good service. The bill is pretty low, which is what I have been looking for. I'll stay with them for a long time. Two months ago, I was trying to get ahold of Just Energy. The guy I talked to was pretty cool and he knew what he was doing. He got my product fixed really quickly. My wife and I are happy. I'd tell my friends to go for it. They attend to you real good. They go and connect your light really quickly. Other companies make you wait for three days until they get to you. But with Just Energy, I applied with them and from one day to another, I had my light on. That was a surprise.

Just Energy had good reviews on what I read on the internet, and the plan that I had was reasonable. I like getting the weekly updates that tells me what my bill is gonna be like the next month. That's nice. It's electricity, so I don't get too excited about it. But it does what I need it to do. Just Energy has been a good company to work with. That’s pretty much all you can ask for from an electric provider.

Just Energy's service is good. Getting signed up was fast. They did it for me. Everything's good.

Everything is good with Just Energy. I like them. I like the way they treat people.

The process of getting everything set up was good. Also, the price is cheaper down here. Everyone's been very nice, pleasant, and friendly.

Signing up with Just Energy was fairly easy. I did it online. I pay online and it is easy. My bill is less expensive than the previous company we were with.

I purchased my home back in April, and prior to that, I was using TXU in the apartment I was living in, which was astronomical for the square footage I had. A colleague recommended some website for Texas energy companies and Just Energy seemed to be the best fit. I went to them for the price. My bill is cut in half and I have double square footage. I worked with an intermediary and he explained that the reason TXU is so expensive is because they have these hidden delivery charges that I was unaware about. And Just Energy doesn’t do that, which is great. The experience with them has been seamless. I've never had to call them with any issues, so it’s been good so far.

When I was interacting with the guy working in our house for our plumbing, I heard of Just Energy. It’s good although there wasn’t too much difference with my previous provider. But I am happy and I am satisfied with Just Energy. I was told though that they were giving some discount based on the pandemic that we’re currency going through and I want to know if it’s there.

The reps were very friendly and very professional. My experience has been really good and very simple.

I got Just Energy in my apartment when my wife and I separated in April. They had the best rate. Customer service was great from the gentleman that was with the third-party company that helped to arrange and who gave me options. Every time I spoke with Just Energy, it was very pleasant. Then when I had to cancel, they were superb. My wife passed away in September and I moved back into the house and kept the service she had with Austin Energy. So I had to cancel Just Energy. When I talked to them, they were very apologetic. They offered their condolences. The rep was very understanding of my situation and didn't charge me anything. I was expecting to pay a cancelation because we only had the service for four months.

Our bill with Just Energy has always been reasonable. It's been easy to make the payments and set up payment plans. I like the ability to track my usage online and with the app. I found that very useful. It's been great seeing how much we've been using. I called one time asking about a payment plan and the lady I spoke with was very friendly, helpful and explained everything in a way that was easy to understand.

We haven't had any usage disturbance or power outages. It's been cheaper than what I've always paid before. Their reps were very helpful and very pleasant to interact with.

I was living in an apartment and a guy from Just Energy came by. The per kilowatt charge convinced me. My previous provider was a little more expensive but I haven't had any problems out of either one of them. Dealing with the reps has been very good every time I've moved and I move a lot. Their professionalism is great.

The bill is completely different and a lot more affordable since I switched to Just Energy. I'm enjoying the smaller bill. Going online and paying my bill has been very easy and simple to do. We moved to a bigger place and was able to get the bill even cheaper than where we were before, so it's been great.

The lady referred me to Just Energy and I went ahead and did it. The bill was good. With the one that I just got, it was 94.

At the time that I signed up, Just Energy was offering a good rate. It's been good. I never had any high bill. It was never 200 or something or 300 or something. I’ve been liking what I’m seeing so I’m happy with it. I just wish they will offer overpayment. If the bill is 80-something, they will allow you to pay maybe 180 or something then they can just credit the account.

My brother lives in Texas. So, we were looking for electric companies to set him up with. The only real issue I've had with Just Energy has been talking to their customer service. I have a difficult time getting straight answers. If I have any issues, one person will tell me one thing. The next time I talk to somebody else, it's totally different. We moved apartments and they told me nothing would change. We would use the same account number because all we were doing was going from a building on one side of the pool to a building on the other side of the pool. They also told me not to worry about the points that we had accrued and they would show up in 90 days. But I still don't have those and nobody can tell me anything about them. So, I lost 5000 points that I could have spent before we did it.

The guys from Just Energy were going out door-to-door and they seemed good. The bill went up for a month or two but it went back to the same one.

We were with Ambit and we were looking for a green change. I found Just Energy and it seemed to be as good as I can get. When I first signed up for it, they were very helpful and provided the information that we needed. The bottom line for us is price and the graphs that show the usage is very interesting. They send that out every week and I like that. Their billing is clear and timely too. The experience has been what we've asked for and it's been good. Though I suspect that the prices are going to go up and up, that's everybody and that's not just Just Energy. We would like to be totally solar but that's not an option right at the moment. We’d pay a premium for that with Just Energy.

I’ve been with Just Energy for awhile and I get along with the reps. I just paid the last month’s bill and I didn’t have any problems. I’ve been turning my AC unit off and the bill was 150, which was a little more than what I pay.

I talked to a representative when I called the toll-free number, and she said it was the best rate. But then the first month I had a high bill, which was $189. We got it on average billing so it would just be the same whether I use less or more, and Just Energy got it down to $135. I was okay with that. The only thing that made me end up switching with another company was when I was moving and wanted to get switched over. The guy said I have to pay the bill. I was going to pay it anyway, just on that Friday, but I still needed the light switched over. Just Energy said they can't do it.

My daughter signed me up with Just Energy and to a certain degree, I’ve seen the difference in my bill. But I wish it could be better.

I'm seeing best prices with Just Energy and I like it. I chose them for saving some money and I’m satisfied with them.

My rate is lower than the rate that I had with Ambit. With Ambit, I was paying 13 cents with everything calculated. With Just Energy, it's 12.3. I'm trying to keep comparing during the winter months to see where my bill is and it's always much lower. But my bill was not as low as I thought it would have been this last past month. With Ambit, I was running my AC all day. With Just Energy, I started only putting my AC on at night. But I am trying to take into consideration that my boys are always on their computer, and they have one in each room. As far as the customer service, I have not had any problems. They explained the billing facts to me very well, which I already understood how to compare, but they still explained it very well. Just Energy does have some good rates.

I worked with Veterans Energy for years and then, all of a sudden, everything changed so, I switched over to Just Energy. They had a competitive rate and I liked the expedience and the simple, quality process. I have some rental properties and they were beneficial to them. The sales reps were professional, courteous and very helpful. Everything has been as Just Energy promised. It’s a good company and one that I would recommend.

My previous provider was lower than what I could have gotten at the time that I switched, but it’s a lot higher than what I’ve been paying in the house. They had one where it was set monthly, so they don’t split it between all the months, and this Just Energy is not that way. I like just having a standard rate. Just Energy had the lowest rate. I had to do a 3-year contract, and then I called because I was able to find cheaper somewhere else. Then they said since I’m already a client, they could give me a cheaper one for one year. But I was literally a client for like a day. I'd like the best rate given first on sign up. Not just if you're already a customer. But I guess all these providers are not much at this point.

My daughter used Just Energy. She moved out and I kept it. I pay $5 or $10 extra a month to have green energy, which is not exactly conducive to people doing that. But then I get emails that track my usage which is good. It gives me a prediction of what my bill’s gonna be, so I’d know to just start turning off light. There was one time when I was trying to get ahold of somebody over there. They have this weird Texas, New Mexico, and every other place, that I have to call a certain number for whatever. It was a little distracting.

The other service was expiring and I went online to see if I could find something more competitive. I talked to some rep that kinda helped me look through the several plans. We came to the conclusion that for what we were wanting to do, this particular plan looked like it would be a good fit. The lady helped me sign up or do whatever we needed to do at the time to get connected to Just Energy.

I had seen Just Energy at a retail store. Then I just transferred from TXU to them. I was going through separation, and the account was in my ex-wife's name, so I had to get something in my name. I'm paying almost $400 just for a three-bedroom and two-bath home. Their rates could be better.

When I needed my lights turned on, I went through Veteran and they put me over to Just Energy. Their reps informed me well and I went with their service. Previously, I had a fixed bill with them and I would get so many kilowatts for $49 or $79 a month. When nobody was at my house I had a $49 plan. I have since gone up to their $75 plan and I haven't had a bill over that.

Our contract with our previous energy provider was expiring and Just Energy had a free night plan that we wanted to try. We have consistent energy, so that's good. We've tried to be pretty frugal, we don't use a lot of power, so we're not penalized too much for not using a lot of electricity over the course of the month, and we've enjoyed the free nights plan. We access and make our payments through the online portal and we take care of that every month.

A friend of mine told me that Just Energy was good, so I decided to use them. So far, so good. It's been okay. I've been having a really low monthly bill, but I'm not home.

I love Just Energy. I was looking for some low rates, Just Energy came up and I thought I'd give them a call. I don't know if a lot of electrical companies do this, but with them, you pay for only what you use. We're not home most of the time, so that helps a lot with the bills.

I was looking for something that the neighbors had. I live in an apartment and I know the person that lives right next to me. I just called her and asked her what light she had and she gave me Just Energy's phone number to call. I had CPL Retail Energy in the past. I've had no issues with Just Energy or CPL. They're pretty much the same. Just Energy's customer service were really helpful and patient while I would give them information of whatever was going on.

I got a three-year rate with Just Energy. My solar bills are lower and the service is the same. It's been good.

When my electricity contract expired, I used Power to Choose to help me find prices. They introduced me to Just Energy. I went with them but so far I haven't seen a lot of difference with them compared to other energy plans I've had in the past. I'm perfectly okay with their service though. I wanted to pay with my credit card and with them, I can do that.

I'm very well-satisfied with them. I have a good rate right now.

I move to Colorado City in 2018. I got a teaching job. My parents used Texas Electric, and I used Texas Electric. I was moving into an apartment, so I had to choose. I went on the site that does power comparisons, and Just Energy was the best. I go on their website occasionally to look at my e-bill. I'm kind of technology-challenged but it's pretty simplistic. I like getting the paper bill, but I also like seeing the average weekly usage in the email.

I've been with Just Energy before and I recently went with them again because I liked the plan that they offered. I've also used other companies in the past and the service is better with Just Energy. My bill is less, too. But I've had a real problem trying to pay my bill online. I've called several times and no one seemed to be able to fix it. I hope I've got it fixed now, though.

Just Energy's service is good. A friend of mine told me to call them for the service. I was installing my mobile home. I've been speaking to their customer service reps and telling them about anything like my account numbers. Everything is good.

The sign-up with Just Energy was smooth. It wasn't cumbersome or long. You sign the documents, put them in an envelope and mail them back. However, I haven't received any information yet.

My experience with Just Energy has been good. I liked their price, and everything’s okay with the service.

What attracted us initially with Just Energy was cost and working with them, I would hopefully notice a reduction in the bill. But one thing that I was concerned about was the customer service because it was difficult for me to get some information. On their website, when I was looking for information specific to Illinois, there wasn't anything to click for Illinois. And then, it was tough to get information on my contract. There was some ambiguity and there wasn't anyone to call, it seemed like. They need to beef up their customer service website and customer service lines if possible. But things went smoothly after that. Everything is going well and that's what I expected. I hope I don't have those same issues going forward.

I was googling and Just Energy had one of the best basic prices. It's pretty much a flat rate and there are no hidden charges there. Their price per kilowatt is reasonable within the whole area of energy. This is what it is and there’s nothing on top of it. It’s simple and easy. We started getting bills from them, and we start paying the bills, and everything went good. It’s been seamless. I’m glad I haven’t had to deal with any issues. Other companies fluctuate between usage and I couldn’t guarantee that I could stay below 1,000 or even stay below 2,000. I just got to pay for whatever I’m getting.

Signing up with Just Energy was pretty simple. I've had it for 10 months now and the rate is lower than the PPL.

I normally look at a combination of fees and the duration of the contract. I was swayed by Just Energy's rate. However, you have to watch when the contract is up. It will usually default to a pretty high rate. So, I just stay on top of that.

I had Magic Valley Electric Co-Op. I was really happy with them, but they're not in my area. I went from a really big home to a smaller home, and I didn't know what to expect as far as energy. I kinda was just going through and checking pricing. When I was talking to Just Energy, they told me my electricity bill around this time should be this amount and a lot lower than what I expected based on my square feet. I was really excited about it. Now, I'm not. I'm paying about $80 more than what they said. So, I'm not happy. The customer service could be more forthcoming. They flat out told me, “Your light bill should be about $110 to $120.” I’m paying 180 to 200 almost.

Whenever I first got with Just Energy, the apartment that I had gotten was wrong, so I had to basically get a whole new service with a different apartment. Just Energy was able to still get me the rate that I had before, even though there was a change. Also, Just Energy had a better rate and I like that my bill is what's predicted to be. I've had about three of my friends just recently got an apartment and I told them about Just Energy, and they signed up.

I've been having a heck of a time trying to pay my bill with Just Energy because I signed up for an automatic set up and every month it comes back declined. Then, they attach $25 onto it for a late fee. I would have to call and they would have to fix it. The guy I spoke to last week said it will finally be taken care of. But I heard that the month before. It's been going on for three months and I really want them to resolve that. Also, their website is a little bit janky. I would log into something and it would say to log in again. I put in my username and password and it would say, "You've already used this one." Other than those, as far as the price goes, it is what I was told it would be.

Just Energy was the most responsive to customer service and I liked the price.

I was looking for something more economical and Just Energy had a good special going on where they give you a $200 credit every year. I get emails from them. and overall, I'm very satisfied.

Just Energy was providing some kind of incentive of a $50 card for Sam's Club, so I ended up switching over. I really didn't have a preference so it was an easy switch over. It's like a 10-minute experience signing some stuff and getting it filled in, but it wasn't too bad. So far, I haven't had any complaints.

I had a different provider before and their price is too high. Just Energy's price was better. But at the time when I got them, they had a good price. Now, the price is too high and it should be changed pretty soon. Also, the other providers have a reward, but Just Energy doesn’t have it.

Just Energy had a better rate. They are also a whole lot better than the previous provider that I had. The only thing is I can't understand their service representatives every time I've talked to them. They're trying to speak English but their English isn't that good. The communication is horrible. Other than the language barrier, I have not had a problem at all.

Everything has been great since we started with Just Energy. Everything has been so low. The power now is smaller and it's ridiculously cheap. Also, everything's on autopay and I don't have to worry about it.

My experience with Just Energy has been terrible. They're unprofessional. I have nothing good to say about them except for the fact that at least my power is on right now. The problems that I had was never due to lack of payment. I had just moved into this apartment back in April. Just Energy had a new service type of deal and that was what was offered in the area. I signed up over the phone. That whole process was good. The problem arose when I came home and it was a rough night. I've gotten in a motorcycle wreck. I came home and it was like 100 degrees out, and then I've got no power. I went back and forth with them for about three days.

I was at Sam’s Club and I was talked into switching to this company upon big promises, I signed up for a month-to-month thing with Just Energy. It was done online and the rep kinda walked me through the process. I had no difficulties signing up with them but I’m not sure that it was the best decision as my rates are not any lower. The rep told me that they would take care of the transition fees if there was any early termination fees on the other bill and take care of that bill. Come to find out when I got my bill they gave me a credit with their company of what the termination fee for the other company was and I still owed them over $400 with the termination fee that I've still not been able to pay.

Just Energy had the lowest rate. It'd be even better if I get a lower rate, but the service is good.

Just Energy has been great. I haven’t been with them for an entire year yet, but I appreciate the updates and emails from them.

I had a provider before and there seemed to be a lot of fees that were hidden. My contract had come to an end and a broker was very helpful and gave me a lot of information to let me choose what I wanted. Just Energy called me a day later before setting up and everything was great. So when it came to them, I liked that there were no hidden fees. Everything is just upfront, they tell me what I owe, and what I'll be using. My highest bill with Just Energy all has been roughly 260 bucks and my highest bill with the other provider was close to $400. I enjoy it and I highly recommend them. I have a huge network of coworkers and friends and everybody asks because this comes up quite a bit when people wanna start talking about bills and costs.

I did recently move apartments to one that I would expect to be lower energy because I now have a one bedroom, one bathroom, and two-bedroom, two bath. My bills have been considerably higher despite me not increasing my use of my air conditioning. I googled what was available when I moved to Texas. I went with the marketplace, and I had an agent help recommend what would make the most sense in my lifestyle. I got Just Energy. I pay my bills online. It’s pretty easy.

The apartment complex recommended Just Energy. I did the transfer online within 5 minutes and got a verification email on it where we’re good. I really appreciate the simplicity. Just Energy is good. I’m happy with it. We're moving to a house and I want to transfer my service there.

Just Energy was supposed to be cheaper than what I had but it turned out to be more expensive. I've lived in my house for almost 13 years and I've never paid over $300. The first two months that I was with Just Energy, my bill was almost $600. They said I was using 1,200 kilowatts a week. I've never used that before. Recently, my rates dropped all of a sudden from 1,200 a week to like 800 a month. On the whole, Just Energy is all right and customer service has been good. But I'd tell anyone asking about the company to research well.

I was disappointed with my previous provider. I looked at Just Energy and I went for it. It’s a better rate. It was in the middle of the COVID crap when I moved, which was on May 1st. I'm not home during the day, and it was supposed to be free nights and weekends. That was what I was told one time, and I was told another time, and then I got some other lady call me, trying to clarify it, but she couldn't speak English very well so I could not understand a word she was saying. And then, I called back and got the same lady again, then finally got ahold of dude. But they changed the rate out of that one so I wasn't happy with that. I live single. That kinda got me. But other than that, it's comparable.

We were having expensive bills so we changed to Just Energy. We have already been with them for two years. They have a good line of service and we're okay with that. We were living in an apartment. But right now, we are living in a house. That's a big change. Just Energy is not expensive at all. There are other companies that have more expensive services and it’s not a lot of things.

I was searching online. I called somebody and they referred me to Just Energy saying they had a good price for my specific amount of kilowatt hours per month. It's a 9 point something per kilowatt hour. The first time I reached out was just the initial, getting everything set up. Then my second time that I had to call was only because I was moving. Both times were perfect. They have always been courteous and answered all my questions. Usually, I wait a bit and see where bills land and see how things work out. My bill is definitely lower than before, which is double in price.

Just Energy was convenient and I got perks from Sam's Club. It saved me money. Just Energy seems to be fine.

I had several electric companies picked out and a lady at Power Choice suggested Just Energy because it had a low cost for the everyday user who uses maybe 800 kilowatts. I live by myself and I use very little energy. I did everything on the internet. What I love about Just Energy is every week they send me an email and tell me what I spent that week as well as what my projected bill is gonna be so I don't have any surprises.

I was calling companies and JustEnergy gave me a good deal. I went with them and I've liked them ever since. With them, my bill is way lower and is very affordable. Everybody there has been good to me when I talk to them on the phone.

I've had a very nice experience so far with JustEnergy. Before them, I had a prepaid service which was so bad. I was paying them 70 bucks. now I'm paying 50, 55, or 60 with Just Energy. They're cheap and everything is very good with them.

Just Energy has slacked up lately. Still, they were pretty reliable. They have been friendly and courteous to me as well. I recommend them.

When I moved to my house from Brownwood, I couldn't get back to Just Energy. At the time, a lot of things was going on with this house and it didn't go through when I called to get it on. The next house I get, I'm gonna look them up again. Just Energy does great business and they're excellent people. I've enjoyed their service and I always recommend them to everyone I know.

Just Energy was the only company that I was told I could get right away without a deposit. You pay when you get your first bill. Your deposit would be added to your bill. I called in and had great customer service. It was pretty fast too. The program is a month to month thing. With Just Energy, my bill went down which is great. It used to be 150 something every month but it went down to 112, which is even better. I usually tell all my friends about Just Energy and for them to try it. But they don't cover some locations. One of my friends live on the east side of Dallas and they were telling me that Just Energy doesn't provide in that area, which I thought was odd.

I was promised that going with Just Energy would make my bill less. I was faithful to National Grid for many years. Then a person came to my door. It was the first time I ever had an outside company other than National Grid. I went with Just Energy because they said if I switch to them, they’d give me three gift cards. That was what made me switch. I got the first one electronically right on my bill. Then in the last couple of months, I got the second one. I thought it was never coming. I wrote the company and said, "Yeah, I was hoping for another gift card." I never received any type of reply back. My last two bills have been pretty high, though. I don't receive any feedback too. So except for the gift cards, there really aren't any loyalty incentives.

I had Just Energy for a few months but a very nice rep came to my door and easily set up my account with another company which offered me a lower rate per kilowatt. Canceling with Just Energy was okay and I didn't have to talk to anybody. I still need to call them though to set up a payment arrangement.

I picked Just Energy based on the green initiatives and on the cost. I got a notice from them yesterday telling me that I can take advantage of a deal to renew before the contract ends in December. But I didn't see a rate on there. I'll just go online and figure it out. Essentially, if the rate is good then I have no intention of leaving Just Energy. I got a good experience overall.

Just Energy is the first energy company I've used personally, and there is no problem. My usage is pretty good and the bills are never extremely good, but I like their rates. I recommend them.

It was pretty good with the Just Energy rep I talked to when I was getting started. The only thing was I couldn't really understand her and I wasn't catching everything that she was saying. Other than that, I don't have as many outages with Just Energy compared with Reliant, which I used for years.

My husband called for a quote to compare with our current energy provider when we were deciding to relocate closer to his place of business. The representative asked for his name and address in which my husband replied, “I just want a quote. I don’t want to be charged anything.” The representative assured him he would not be charged, so he continued. After comparing rates, we decided to continue with our current provider. A little over a month later, we got charged a energy bill from JustEnergy, and a late charge. We called to correct the mistake because we had not authorized any agreement with the company.

So far, I've been very satisfied with Just Energy. The one time I talked to their reps, they were very courteous and got me hooked up really quickly. I'd recommend this service to friends.

The people from Just Energy were polite and they gave me the answer that I was looking for when I called them. But when I started the service with them, I went a day without electricity. I called them back and they explained to me that I was talking to a third party and the guy failed to process my paperwork. Minus that hiccup, everything has been okay. Their rep managed to process the order right away. She was very polite. She even called me back and let me know that it was processed and that it should be on in about two hours. They expedited the process and within six hours, the power was on. It wasn't too hot yet but my son was doing schoolwork online so he had to pretty much go the whole day without doing anything. Other than that, yeah, I was pretty impressed with the fact that they had my power turned on right away.

I found Just Energy on Sam’s Club and they offered me the after 9:00 free electricity up to 7:00. I said, “Let me try it.” I feel like it was only a perk to get me but signing up with them was not difficult at all. Everything was real helpful and simple.

I’m in an apartment, so the only thing available to me is electric as a source of power. Realistically, I had a choice of many providers and I went to one of those websites to give me a variety of companies to choose from for transferring my service from the one that I previously had. It boiled down to pricing, practicality, and what was best suited for my budget for the time that I need it in light of the COVID situation and the unknowns for the next six months. Ultimately, I chose to go with Just Energy for the overall savings. Also, their process seemed very simple which is how I like to keep things. All the other providers claimed to have the bells and whistles but you'd be crazy to go with them without reading the find print sort of deal. Compared to that, Just Energy's fine print was straightforward. It was laid out right in front of me and I didn’t have to consult with anyone to try and figure things out.

Just Energy was canvassing the neighborhood when we were living in Fort Worth. I get cost savings from them and they're cheaper than TXU. Their website is easy to use, too.

I was at Sam’s Club and on impulse, I signed up for a month-to-month thing with Just Energy. It was done online and the rep kinda walked me through the process. I had no difficulties signing up with them but I’m not sure that it was the best decision as my rates are not any lower. They’re actually higher and I’m paying more now.

A friend uses Just Energy. I just called them and they got everything set up over the phone. Signing was a simple, smooth process. They also asked questions to make sure that it was going to be a great plan for my needs. So far, Just Energy seems to be just fine.

My sister uses Just Energy. I've used Bluebonnet Electric and the only difference is that with Bluebonnet, I could actually go up there to see their faces and talk. I call Just Energy to make payments. There have been good and bad interactions with reps. Some of them were unknowledgeable. If I had a question, it was very hard to get my answer. I would have to talk to somebody else. Also, they tried to do green energy. I had to pay $9 a month for it and I’m not interested in that. I’m on a set income and every dollar counts. My husband has fallen sick a couple of years ago, and I’m on a very strict budget.

I needed my lights turned on and I was looking for energy. Just Energy is cheap and I like them. Their reps had great energy. Also, the payment is automatic deposit.

Signing up with Just Energy was easy. I did it over the phone and it only took just a little bit. I just paid the split bill with my last provider. So next month, I should be able to tell a difference in the bill.

I went online and I did the electricity thing where they compare rates. One of the persons that assisted me said that Just Energy was one of the best companies that had the lowest rates. I called them and their customer service was good. Compared to the electricity that we were using, Just Energy was pretty good.

We moved and so we transferred our Just Energy to our new home. I’m happy with the service. We were with another company, and we have had substantial savings with Just Energy.

Just Energy was a better price for me so I decided to use it and it was very good and easy dealing with their rep. When I got in my first apartment, there was a big difference in the bill. It decreased. Instead of being 140 bucks, it was $100.

I moved from Colorado and I have one option there. My landlord gave me a list of options. I called a group that looks up things from multiple companies and Just Energy was the best flat rate for energy where I was living. It was really easy when I signed up the first time. I just recently moved and that's been quite complicated. The first time I called to switch it over, it was great. I had a specific move out date for my rental house. They started me early in the new house since I was carrying my rental for a month. Everything was set up fine. My energy's working great since then.

My initial bill with Just Energy was 40 bucks. That’s really relative to the area that we live in. It’s an older home, so the insulation’s not that great. Now, I don’t know if I was sent the projected bill or the rep was playing with the computer, but it told us the anticipated bill for the following month to be something like $35. With as much heat as we get for this area, that’s good. Those numbers don’t bother me.

My wife that passed away had Just Energy. I've been with them for going on five years and I've been happy. The rates they gave me was better for me. They treated me with courtesy, too. I would stay with them. I have several of my friends that have Just Energy all 'cause I recommended them.

So far, Just Energy's service is great. But I noticed that every other company is offering some kind of discount with their customers for being there a long time. The last time I called Just Energy, they said they have nothing for old customers, only for new customers. I’m gonna have to become a new customer so I can get some kind of discount. I’m with them for a good while and I’m a good customer. I don’t see why new customers are gonna come in and have better prices than old customers. These are hard times, and I’ve been hearing from 2 or 3 neighbors that their prices are better.

Signing up with Just Energy was pretty easy. After I changed companies to them, the company I had before gave me a better offer and I switched back. Discontinuing service with Just Energy was easy.

When I first got the service, I spoke to someone and everything went well with them. The process didn’t take too long. It took 10 minutes at most just to get everything through and to get the payment. I've been paying my payments through the app and everything’s been good. They have great prices and I've never had any issues.

Just Energy was a lot cheaper than the other companies so I tried them out. I called and their rep I talked to was really nice. He fixed everything and he set it up the day prior so everything was good before I moved into the apartment. They're really good, so far. I'm from Puerto Rico and over there, there's only one company 'cause the government supplies the energy and it is very expensive. When I got my first bill with Just Energy, I was super surprised that it was cheap. I'm really pleased with the service and we're looking forward to staying with them.

A representative of Just Energy was inside Sam’s and I wanted to try and see if I could get a cheaper energy company. The sign-up process was easy. The guy walked me through it and it took about 15 minutes. However, the price per kilowatt is letting me down. It was like $140. It wasn’t as much this month, so I'm gonna wait it out and see. I would give it a few months, but so far, so good.

We moved into the state from a different state and we did a Google search on best electric providers. There was a toll-free number that was like a switchboard that gave us the best price on the best plan and it ended up being with Just Energy. Signing up with them was super easy. It was like 15-minute phone call and then I had service within two hours. We've only had their service for about three weeks but so far, so good.

I’m a little ticked off with Just Energy. Several times, they’ve overcharged me and didn’t know anything about it. They also said there was nothing they could do. They didn’t even offer a different plan. I didn’t start having problems until just after the middle of last year. My bills started getting up in the hundreds and now, I’m almost $300. My house is a little bit bigger, but we’re not using any more electricity than in the last house. Before all this, it was fine. But as of now, I’m going to be looking for a different energy company because I can’t afford $300 a month for energy.