Just Energy Reviews

I have both electricity and gas. But I don't like either of them because the electric bill and propane has gone up a lot over the last year.

When I call in, I get this computer telling you all the different options. And it's a hassle to get through to a customer service rep. And when you do talk to a customer service rep, it's like they're doing you a favor by talking to you. Just Energy a couple of years back had a promotion. I tried to get in on that, and it was next to impossible. They had so many hoops for me to jump through, it wasn't worth my time to even apply for the promotion. Also, at the time their rates were lower. Now, I'm not sure. I'm never notified about anything. It's like I've fallen off the face of the earth. That's why I'm thinking about changing.

Everything with the customer service is going good.

Just Energy offered a bit better rates. So, I went to it. Initially, the cost was better. But over time, it got worse. Just going through the regular company's energy thing was better.

If I've had a problem, Just Energy has been good to understand. So, they've been very amenable to that. However, they said that there's a lower rate. And based upon my annual usage, they told me I would get a $50 Sam's Club card, but that didn't always happen. And the rates are not always lower. If you have a regular income, that would probably be a good thing. But a budget in my position is not a good thing. So, I end up paying more on Just Energy than if I had followed the markets.

I love Just Energy and its services. The sales reps were awesome. I told them I was in a hurry because I had to get back home to my handicapped kid and they made everything easy for me. Everything seems to be up and running pretty good and I get different little promotions, which I like. Also, they offer suggestions about getting my bill down. I'm a satisfied customer and I don't plan on going anywhere.

I haven't been too happy with Just Energy. AEP does the billing and we didn't get a bill for one month. Just Energy started calling us and harassing us so my wife called them and paid it over the phone to AEP but we continued getting calls from Just Energy. It was a big ordeal and it was very annoying. It's not our fault that the mail isn't getting the bills delivered. Maybe we should have called about it when we didn't get it but we didn't realize.

I'm satisfied with Just Energy.

Just Energy's rates are certainly some of the best, and I've been getting a gift card to Sam's every year as part of my staying with the plan. So, that has been worth it. I do follow my bills and I'm aware of where the rates are and what they're doing. As long as the lights come on, that's really all that matters.

When we first signed up for Just Energy, we had 20 minutes to shop at Sam's Club and the sales rep stopped us and said it was going to take two minutes, and it ended up taking 15 and it just took away our grocery time. We were in a hurry. So, I was surprised that they had sales reps that close to the end of shopping.

Signing up with Just Energy was smooth.

Just Energy gives me the gas when I need it.

I did get a call from their social media person Lily from Just Energy. She was helpful and did make things right by offering me a credit. Happy to have this resolved. Will look again to sign up in the future when my current contract ends.

Just Energy tried to show us that they were a lot lower, so we decided to believe it and go with it. At first, they were. But after a while, my bill started to get more and more. We're not using any more than what we've been using any other time. Why is the bill going up? My bill keeps going up and up every time I check.

I quit using Just Energy. I canceled and switched back to Consumers a month ago. The pricing of Just Energy was good. But then the pricing was even more exorbitant than what I would have been paying with Consumers. They were charging me extra. I didn't know why. When I canceled, I was told that they tried to reach me eight months ago when my contract was up. But that didn't sit well with me. I'm very dissatisfied overall, just because of jacking my price without any kind of communication. Or if they wanted to keep me as a customer, why wouldn't they just keep my price until they can reach me about the contract?

I signed up for 9.65 /kWh & was charged 14.?? Instead. Told Marie I am a Senior Citizen on low income & she allegedly put me on a plan @ 9.65/kWh. Prospective customers should check complaints against any/all companies. They refuse to fix the issue. THEY BELONG IN PRISON.

Just Energy is less than what I was paying previously. So, that is better. There was no setup and they just asked for some detail and I provided. They are good.

I've been their customer for five years now and their service has been fine. However, I used to hear from them regularly. They would drop me an email periodically. I haven't heard from them in a couple of years.

I’m very happy with Just Energy.

Just Energy has good rates and the people are nice. However, we didn't realize they were canceling our contract. We're confused about that. We got a letter in the mail saying that our contract was up and we were back with the Amaren provider. We didn't realize we had to renew anything.

Just Energy's rate is a little bit better than the other people. Everything is good, so I want to stay with them.

The signup process with Just Energy was relatively painless. Otherwise, I wouldn't have done it.

The promotions are nice. I signed up through Sam's Club. When I initially signed on though, I was told that there wouldn't be a transfer fee from leaving the third party that I would list. There ended up being a fee, but then I sent it into customer service, and Just Energy reimbursed me for it. It was great. However, my bill has been going crazy lately. It usually doesn't go that high, but with the weather, it's been abnormally high.

I switched to Just Energy three years ago. It's tough to compare the rate because my bill’s different every month, but it seems to be a little less expensive than what I was paying through ComEd.

We joined Just Energy in 2018, and it’s been fine. No issues.

I'm doing better now with Just Energy.

The service is the same with another provider but the cost with Just Energy is much less.

My rates went up with Just Energy. Also, when I had some issues I was trying to correct, I would call one place and they would tell me, "Your coverage is provided through this other place of us." There were two different numbers you could call depending on where you were being serviced. It took a while to get through to begin with. I didn't dig it. You had to go online to access it. Everything was too much. I didn't want to deal with all that so I went back to BGE. The people at Just Energy were nice to talk to, but I was not interested in having all my stuff separate. When I get my bill, I want all my information on there.

I liked the rate that Just Energy had and the spokesperson was nice and explained everything. The experience has been excellent since I switched and I have no complaints. The service has been great so far and I’m very happy with Just Energy.

I had a good experience when I signed up.

Every time you went to Sam's Club, there’s a gentleman or a young lady there and they’re selling Just Energy. They were always very polite and professional. I’m not getting the best deal around but eventually, I might take a look and see if that's the case. Just Energy will not have people selling the service in the stores if that service wasn't at least a reasonable deal. Everything's been fine and easy. I have no problems, which is what you would expect.

Our bills with Just Energy have not been out of sight. It's great. Usually, in the summer, it goes crazy. But it didn't. They keep the price down. I don't know how they do it. The air conditioner's going as well as the TV and it's been affordable.

The customer support with Just Energy has been professional and I’ve always had very good response with whenever issues get fixed. I and my tenants have had no issues.

Just Energy’s service is good. I've had it for about four years and I would recommend them. They make my bill cheaper.

Just Energy’s website is good and easy to navigate. I was able to sign up for paperless billing and it's been nice. The experience ha been good and I have no complaints with them.

We switched because Just Energy was cheaper at the time. But I don't know what it is now because we're being contacted constantly. One minute, it's this and then, it's gonna change. So, we're just staying with what we have.

The rep was very personable. Sometimes you start talking to people and they're salespeople, that you just want to keep going. But she was very nice and had a great personality for talking to people. She gave us the information and it sounded good, and we signed up with Just Energy.

I'm satisfied with Just Energy. I looked at one of the monthly printouts of our use compared to other homes earlier today and we were lower than we were at this time a year ago. We also had to put our billing back into our name last February and I didn't have any problems at all with it. It was a very easy process.

I was shopping at SAM's club and was approached by this young lady who told me that my bill would be less a month with Just Energy. Well let me tell you, my bill went from $175 a month with my current electric bill with Pepco to over $350 a month with having Just energy. I called to cancel and they said it would be 1 to 2 billing cycles. I put my foot down and it was canceled within the week. I notice that it's still being billed.. I'M HOT to say the least. I was offered just like others a $50 gift card that takes about 2 weeks via email.. Just **! They should be ashamed!!! Times are tough enough to be taken for a ride! I'm reporting this on Yelp, BBB, everywhere I can ALERT PEOPLE!

Just Energy is cheaper. It rates how much you use and that's how much you'll be billed. I let people know about them but they don’t listen sometimes. They would say they’d like to get that and I tell them that if I told them a long time ago and they still haven’t done it, that’s on them. I’ve been saving myself some money.

I've been with Just Energy for eight years.

I was with Reliant and I shouldn't have left. My bill is higher with this company. I was told that my bill would be lower by the salesman. He also told me that they would credit me my Entire cancelation charges from Reliant. The credit goes to $150. I got a fee just for a notice. The customer service agents do their job. They shouldn't have to deal with customer complaints when salesmen lie. It's not their fault. I can't even find an app. I can't wait to cancel this company. I regret making the decision to use them.

Their rates are good. It was consistent with the billing. I'd recommend them.

I had a good experience with Just Energy. The only issue I had is I was supposed to get the usual gift card and I never got that. Other than that, I never had any issues with the service but my bill was cheaper.

It took me 4 calls and 17 emails to finally get a return call from Just Energy. I renewed my contract in May only l was lied to. Christy just called and said they have listened to my conversation and I was not lied to. However she refused to send me a copy of the conversation for proof. I was told to trust her. After I have already been lied to by Just Energy, to just trust her. She told me she could not investigate any calls unless I supplied the number and date that I called. They don't have any type of notes in their system. I know that is a lie because I have called and they looked in notes for me. The original person I talked to when I called to cancel told me it was too late. I only had 3 days from when I talked to S ** that renewed the contract.

I turn the light on, I flip the switch and it works.

We've been with them for seven years now. Their service has been good.

Their website was user-friendly. I also like their rewards. That was what got me to sign up for them.

They applied my payment to the wrong account. Then they charged me a late fee. Yep, you read that right. They made a mistake and then charged me for it. Their customer service is a joke, they tell you whatever they can just to try and get you off the phone and the issue is never fixed. Go look at their ratings on other sites, nothing but one star reviews. Unprofessional, sloppy, and terrible service. Avoid at all costs.

I liked Just Energy's promotional rate, but I found out later that the rate wasn't that good. It was because I was being charged a green energy fee that I never agreed to. So, they removed that and now, the rates are a little better.

Just Energy's service is good.

Just Energy said using them would lower my bill, but also, they gave us an incentive as well. I have been contacted a couple of times by their reps and they were very professional. My bill is lower, so I've been enjoying that. I definitely recommend them to other people I know as well.

I signed up with Just Energy because the rates were lower than the providers that I've had previously.

Just Energy's customer service was nice and very knowledgeable.

Everything is good with Just Energy. When I signed up with them, they had really good deals at the time.

When we signed up, they said something about me getting a gift card every so often but I haven't really received many gift cards, maybe one or two within the last four years that I've been with them. I didn't know what that was for. Also, I'd like to see us get lower costs for light and gas.

Just Energy was going through the store and educating people about how they have other options for gas and that it doesn't just come from one place. They offered incentive, which was a gift card at Sam's Club for choosing them for gas. I signed up with them and they mentioned that the more you consume, the more points you'll gain. You can utilize them on a yearly basis at Sam's Club. But I haven't done my due diligence to call. It's not so easy to do. The last time I looked on Google and found a number, I didn't see anything from Michigan on their site which was weird. On the whole, I'm satisfied with Just Energy.

Just Energy's service is consistent. We have no problem.

Signing up with Just Energy was easy and so far, there are no problems. But I got a $50 card when I signed up and I'm trying to figure out how to redeem it. Before, it was so easy. I just go to my account and I could choose, but I don't know what's the problem now.

Just Energy was were doing a Sam's Club gift card for however much you spent. I've been with Just Energy for over a year and it seems to be working fine. Hopefully, they’re giving me the best price in deals.

There was a good presentation for Just Energy so I went with them. So far, I have had no interruption in service.

I've had service for gas with Just Energy for 15 years. I like the cost and the customer service. Overall, Just Energy is good.

So far, everything seems to be fine with Just Energy. There's an adjustment once a year and they went up a little. Also, I'm supposed to get a Sam's Club gift card if I keep Just Energy again. I signed up with Just Energy because they said it would be somehow better for the environment. The price has been fine compared to what I used to have. I'm satisfied.

Their reps are helpful. But I really can't understand what they're saying because they don't speak English. Every time I call, it's a barrier thing. But I'm satisfied with Just Energy. They're a good company. They stand by their word.

So far, it’s been a very good experience with Just Energy. The rate was locked in for several years and they gave out free gift cards. Their reps were courteous and knowledgeable too.

Just Energy was giving a deal where we got an $80 gift card to Sam's Club, and I like that they pay for my Sam's Club membership every year. As far as our monthly bill, they have a max cap on how high it can go. Overall, Just Energy has been pretty good.

I've never had problems with Just Energy. Everything's fine.

Updated on 07/18/2022: I need to attach a copy of my 1st bill with Just Energy and my new bill $654.23. This bill went up from $415.26 last month to $654.23. I have answered all the emails from this company and now they are not responding! Nothing on my end has changed and I am on a fixed income and I don't know how I am going to pay this and they are not willing to call or fix this because their rates are so HIGH they CAN NOT FIX this! Buyer beware! Please know if you use them you will be sorry as they do not Tell the TRUTH! My next move is to call Sam's Corporate office to let them know and surely they will not ALLOW them in the SAMS's store going forward!

I signed up with Just Energy to save money, and it's been good. Their process was so easy.

We switched over to Just Energy to get a better price. It was easy to sign up and the representative did a nice job.

I got a piece of paper in the mail that said Just Energy was going to be the gas provider. They offered a gift card at that time, and I didn't have a lot of money, so the gift card was an incentive to me. However, I never got one from them.

I thought Just Energy would save me some money. Their services were a little cheaper and I enjoyed the experience with Just Energy.

I was supposed to be locked in at a certain rate and that wasn't true. If I could give Just Energy a 0, I’d give them a 0 because it's not right to trick somebody into getting on board, then after that, hiking up the rates without them knowing. I discontinued them, but it took me eight months to finally get ahold of someone because they kept on hanging up on me. It was a horrible experience, and I didn’t know what to do anymore. Also, I wanted to cancel, because I have a Tesla and I wanted to take advantage of the hourly plan that Comet, which is an electrical company, offers here. Now that I switched over to Comet, my bill’s super cheap compared to what I had with Just Energy.

Switching to Just Energy was okay and I haven't had any problems. Although, they told me that my payments would be cut and it's not that much.

I tried Just Energy for my electricity for a year and I didn't see what I thought should have been significant savings. Once a month, they tell me how much my bill hadn't gone up in comparison to my neighbors, if I used more or less or if my usage was average. I look at the bottom line and I went all the way back to ComEd, because my bill was higher with Just Energy. I don't have anything constantly using electricity, other than the refrigerator, but my bill went up. When I talked back with ComEd, it was an added $60 on for Just Energy that would not have been on my bill with just ComEd.

I'd recommend Just Energy. I inherited them and I've been with them. They're good, and the service hasn't been interrupted. I also have some stock in Just Energy. It is a good fit.

Just Energy had that $50 flat charge for gas, so I went with them and everything's been fine.

I was given a gift card for signing up with Just Energy. Their customer service was nonexistent. I didn't make attempts to contact them but they also didn't message me or call me. I moved out of state and don't use their service anymore.

Everything is fine but I just never really noticed a difference with other providers I've had.

Their rates have stayed competitive. Also, they had the perks program. I was able to get some free energy-saving lightbulbs and things like that by accumulating points. But that went by the wayside and unfortunately, they don't have that anymore. Other than that, I've never had an issue with customer service. Their website is accessible and easy to navigate. The mailings we get as far as this explanation of the bills is broken down, so you can interpret everything quite easily.

The rep was great.

I saw that Just Energy's rates were a little bit less than what ComEd was charging. I switched and have my electric with them. My power is still supplied by ComEd, except I don't play pay the ComEd rates. My bill is actually higher now as it went from $166 per month to 200. I assumed it was just inflation like everything else. It’s not just Just Energy’s fault. Other than that, my electric service is fine.

I was at Sam's Club one day when they were pushing for Just Energy and I signed up for it. They said I got a special rate and they send me a bill every month. The service is all right.

I wanted to get a cheaper rate on my bill so I did the electric with Just Energy. I've been with them for a while and I have more of a consistent rate. The rate really hasn't really changed much with them. The only thing is I know I have Just Energy but I haven't seen anything come through, like notifications, in a while. I had one mailer come through because they sent me the Sam's Club gift card which was $50. That was pretty awesome. After that, I almost forgot I had them until I looked at my bill the other day.

I had Just Energy for about five years. You get your bill and it shows you the amount that you pay every month. It either stays the same or goes up. My service was set up where it was automatically renewed. I just changed over from Just Energy because I was told I would get a better deal and the price would be less.

I've been trying to cancel the service. Initially, they offered me a $50 gift card and they said that they would save me money on my BGE. But it ended up not saving me any money at all. It ended up costing me more than what I would have been paying anyway. Right now, my bill is $2,000 and some change. It will be half of that if I didn't have Just Energy. When I called to cancel it, they said they don’t guarantee that they were lower all of the time.

The reps from Just Energy were not too confusing with their explanation and if we didn’t want the service, they just said it was okay. They were not pushy.

I signed up with Just Energy as there was a special going on in the store. They make electricity come through every month.

Just Energy was better than what I was doing so I signed up and it's been a good four or five years that I've been with them. At the time, it seemed much cheaper. Now, I don't know if it's still cheaper or not. I never realized until one day I was sitting looking at my bill that I get a charge from FirstEnergy and I get another charge from Dominion. Other than that, their customer service was very nice. Also, Just Energy gives me a gift card to Sam's Club every year. Our bills were in my husband's name. I asked about having it changed but they don't change. They just added me to the account.

I was approached by somebody in Sam's Club who gave me a little flyer and said if I switch over, I would get a $45 gift card for Sam's Club. When I came home, I compared the prices and Just Energy was about the same as everybody else so I switched over. I got the gift card.

I signed up for Just Energy at Sam's Club and I got a Sam's Club gift card. The person was pushy and he said everything would be the way it is now through my NIPSCO bill. And it has been. We're on the budget and everything’s on my NIPSCO bill.

I like the service. It's going well for us. I like that you get gift cards. I'm satisfied.

The sales rep was nice. I gave it a shot and I've been with Just Energy for a few years. I'm pleasantly surprised sometimes our bill is $100 a month. Obviously, with the air conditioning, it's more. There hasn’t been a huge difference in terms of either way up or down. My bills seem about the same. But I get a rebate card every year. Also, there hasn't been interruptions.

Just Energy is good. I'm happy I joined their service.

Customer service is very pleasant. There is nothing hard sell or aggressive about it.

Just Energy is comparable to my previous provider. But I'm not the biggest fan of it. The price is kind of high. It started decently but jumped up in price. Look at prices and see if this works for you.

I signed up with Just Energy at Sam's a year ago. I don't know what’s the difference between my bill then and now, but other than that, the service is okay and I don't have no complaints.

Just Energy’s customer service is good and I’ve had no problem with them. But I want to try CleanChoice Energy out for a while because I want a clean environment and see how it works out. I may go back.

I called Just Energy when I found that I was paying more for them than ComEd and they manually lowered my rate. And when they did that, the inflation started to rise and it became a benefit for me to stay with them. I was satisfied with it. Just Energy is finally working for me. Right now, the energy supply is higher than Just Energy, so I’m benefiting.

I heard my friends and family say Just Energy was good, which was why I went with them. I like it and I’ve never had a problem with customer service.

I just moved to Texas not too long ago and I had Just Energy in Michigan. But my bill was never this high there. This is a similar sized house, maybe a little bit bigger, but I wasn't expecting my bills to start coming in this high. They're running around 600. One of my bills is 700. So, I was thinking about switching.

I got lower prices when I signed up with Just Energy so I saved some money with them. It’s a solid company. The service is good and the experience with the reps has been excellent.

The bills with Just Energy have been consistent.

I haven’t had any problems with Just Energy.

After I got approached by the people at Sam's Club, I received a letter from Just Energy in the mail, and then I haven't heard anything since. I tried signing up for the website to get some perks. But I don't think it worked out too well.

My experience with Just Energy has been seamless.

Just Energy had called recently about renewing the contract. I was gonna kind of look around to see if there was something cheaper, but they came up with the best price per kilowatt so I decided to keep them. The people that I talked to on the phone were very informative and very educational because I told them that I was gonna actively look at the other alternate energy suppliers. They said, “Okay. Well, be sure to ask them about this and this and this." So, they were really helpful.

Just Energy offered me a Sam's Club gift card. I've gotten a physical card, but then I got notified that they would switch to digital and I’ve yet to receive those. So, I feel they under-delivered there.

We were under a contract with another company but we liked Just Energy's incentive. We switched and we’re very pleased.

Just Energy has been great. Their customer service reps are professional.

Just Energy was at Sam's Club when I was there the one day. If you sign up with Just Energy, you get a gift card. And for as long as I stayed with them, I got more gift cards for it. I also got points for however long for keeping the service. Just Energy contacted DTE who was my provider and they switched it over.

I went with Just Energy when they first called me or mailed me something because the price was cheaper than PG&E. But I ended up leaving them. It just got to be too complicated and I couldn't figure it out. There were two separate billings and I liked being on budget billing with PG&E. Even if I'm saving a couple of pennies, I would rather just have one billing. Customer service was great even when I quit.

The door to door is a little iffy for me because of situations that potentially could happen. Also, I don't think that any representative should be by themselves under any circumstances. But the rep who came was very sweet and very professional. The setup was pretty easy and it didn't take too much time.

I already had Just Energy and I almost changed over to SmartEnergy, but that was when Just Energy went in and said they'd lower the wattage. They offered me what SmartEnergy was getting ready to do. Since I already had them, I kept them. Their customer service has been very good. They gave me a Sam’s card through the mail last year. But this year, it's online. I got to print it out. They don’t send cards out anymore. That's my only issue ‘cause I’d like to take advantage of that.

I was in Sam's Club and they approached me. They said that they’d lock me in a price and it can't go up. However, I found out that I'm paying more now with Just Energy. I called the other day to cancel it. The guy said, “I could take a dollar off of whatever cost it was.” I couldn't understand him. But I just kept it. He sounded very nice.

I signed up with Just Energy and at first, the bill was lower than normal as the first year. The second year, it was raised a little bit. Also, they sent me an email saying that they were gonna give me $50 to use at Sam's Club. I went to the Sam’s Club and they told me they were offering that service and they were gonna give me $50. Every year, they were going to give me those $50 but they only gave me that first time and that was it.

The people from Just Energy were friendly. They explained everything. I’m not really good on the computer stuff, so they kind of walked me through that. It was nice of them taking the time out to explain everything and answer all the questions. Having Just Energy has been rewarding overall.

I signed up with Just Energy with the thought of saving some money. I’m now paying less gas and even during wintertime, my gas usage doesn’t spike. It’s reasonable. I’m getting what I’m expecting, so that’s okay.

We've been really unhappy because since we started with Just Energy, we noticed that our bill has regularly been anywhere from $40 to $100 more a month even though we're not really seeing any more of a usage. Just Energy elevated our bill month after month. When you compare the rates that were being charged versus what rates we can get locally, it's just high.

I've never had any issues with Just Energy’s customer service. It’s been good. I've done well with them although one of these days, I need to call to see if I can negotiate to get my bill down a little bit.

Just Energy was good. At times, I discontinued with them because their rates went up, and then I went to another place. And that did the same thing. So, I went back to Just Energy. My bills have been fluctuating up and down but once I talked to them, it seems that they've been consistent, where the other places were much higher. They've been great with me and I've had no issues with them.

The rep explained what Just Energy’s difference was from Delmarva. Everything was fine.

We never had any issues with Just Energy, except for the salesperson who came into our house. There were many things that he lied to us about. We asked him explicitly if there was any contract, and he said no. Later on, when I tried to disconnect the service, I was being told that we have a three years contract. We would have to pay the fine if we didn’t do the contract. That was the worst part. The people who does door-to-door visits need to be more experienced and honest.

When I signed up with Just Energy, the rep was great, very kind and friendly. I’m satisfied with them. But I don't think I have noticed any difference and I've been with them for a while now.

I have a family member that uses Just Energy’s service. So when I went into Sam's and they were advocating making a change, I said I'd reach out. The signup process was simple.

I wanted to try Just Energy out. It's been awesome.

It was simple to sign up with Just Energy. I didn't have any problem at all.

Their rates are better than the competition. The other one was about 0.13 and Just Energy is about 0.08.

Everything has always been good. The only thing that I had to deal with ComEd was when they were trying to charge me outrageously when they were reading the meter. I made them put a digital one in. I said, "How can you guys read my meter when I have a six-foot privacy fence all the way around the perimeter of my property? You're good 40 feet and you're not going to see those little numbers." I said, "I want somebody to come out here and physically read my meter." They came out and realized that they made a big, "Uh-oh." So they comped my bill.

They seem to be okay and they've been pretty fair.

Just Energy ended my contract at the end of January. It was on my rental house. I had the service for three years and it was fine. I liked their price.

Signing up with Just Energy was easy. They took care of pretty much everything. Anyone who signs up with Just Energy is getting a great deal with them.

I switched to Just Energy because their rates were a little bit better. I renew the contract every so often. The reps are very polite.

We’re satisfied with Just Energy.

Just Energy told me they're gonna be providing electricity and gas and that both the rates are gonna be cheaper than what is out there right now. I don't see a difference on that. My monthly bill remains the same. Also, their representatives are horrible. I had an issue with my billing. Their billing cycle would end differently than my supplier. North Shore Gas and them were not in sync. One had a different due date than the other one, and they keep sending me through the other collection because my bill was not there in time. I keep calling them and sending them proof of my billing from North Shore Gas that it wasn't the same with their billing. I sent four different type of receipts from the bill from North Shore Gas, and they couldn't help me to this point.

It's great with Just Energy. Everything works.

The sales rep was super nice. I was comfortable enough letting her, a stranger, into my house. One of the big selling points was knowing that it's renewable energy. That makes it more of an incentive for me to want to use Just Energy over other places.

I was in Sam's and they offered a $50 gift card to sign up with them. The rates were low at the time, so I did it. I've never had a problem with the service.

Wife and I were at Sam's Club shopping when we ran across a Just Energy booth. They played out this speech that they are committed to the environment (that’s the short of it), and we would get a gift card (think it was 50 dollars) if we signed up. A few months go by and we receive a 452.74 cent gas bill when we had a 250ish bill the last months and a 180 dollar bill the same time last year. So my wife repeatedly calls Michigan Gas Utilities to try and figure out what’s going on. I’m calling people about installing a wood burner in the garage and having the gas insert removed from our fireplace so I can burn wood, anything to bring the bill down.

They offered me a rate that was lower than my current rate. I was gonna save money on my energy bill every month. I'm totally satisfied with them.

Signing up with them was pretty easy. I was walking through the big box store and they said, “You can get a better deal on your gas and some cash back if you try the service out.”

They said they'd give me one rate and it was a different rate. Then I called them. They were not that knowledgeable. I talked to numerous people and they didn't really know what I was talking about. It wasn't that great. It'd be nice to know what the competitive rate is for our standard energy. Eventually, I got it straightened out, but it was a constant call.

It's been good, so far. They made stuff cheaper.

I haven’t had any issues that popped up.

For the past two months, Just Energy has been charging me extra fees and claiming that my account is late or that I have not paid. I have to call in and dispute and show them my bank account statement to prove that I pay. I get transferred to a "manager" who is useless and tries to swindle me for more money. This month they are asking me for another $100 dollars. I am seeking legal council to take them to court. They are absolutely horrible. SCAM!

I used PECO and their rates were outrageous so I was happy to move to Just Energy. Their representatives were super friendly. Just Energy was very flexible with rates. When our rate was increased, I called them and they were able to work with me to lower it.

Prior to Just Energy, I used other providers and it was less expensive with Just Energy. Overall, I’ve had a good experience.

I'm happy with Just Energy.

The reps gave me the rundown and they weren't rude. We're pleased with Just Energy and I have no intention of leaving them anytime soon.

Just Energy hasn't made a difference in our bill. They said that it was going to adjust our bill and make it so it won't be as high. It seems like it has added more to the bill. So, if I could cancel it, I'm going to do that. I wouldn't recommend Just Energy.