Ambit Energy Reviews

I switched to Ambit a few years ago, and like everyone else was swayed by the cheap rate... that was only good for 6 months. More and more rates rose and they seemed to dream up more and more fees. $2.50 to make a payment anyway other than the old stamp and envelope method. Then you get penalized $9.99 for not using enough electricity... wth? Aren't we supposed to be conserving energy?

BEWARE! You sign up at an introductory rate and then they supposedly send you a notice (NEVER RECEIVED) and an email (ALSO NEVER RECEIVED) and when you don't respond they enter you into a variable month-to-month rate which is over double the rates of all other carriers. I even put a reminder on my calendar to check the energy rates which I did. The rates I saw online were still low so I stayed put. I did NOT know that they would change the plan that I was in and move me to this outrageously expensive plan. RIDICULOUS!

I went online while chatting with an agent to make a payment. I accidentally entered the wrong payment amount and within minutes I notified Ambit customer service to see if they could stop the ach payment I did and they said no. That it would be a credit on my account but I could request a refund once the payment has cleared. Well the money cleared my account and so, I requested that the credit on the account be refunded back to me and they are telling me it will take 20-30 days to receive a credit; however if my bill generates within that timeframe then my credit request would be rejected. So, I told them that the money was meant for this account and if my due date isn't until mid month of August then they shouldn't keep my money. They apologize and said that's their policy.

I've been with them for 3 years and it has gotten progressively worse! My bill is now in the $300s and whenever I call they can never give me any details or reasons. I made a payment with the wrong account and realized it 10 minutes later so I called trying to cancel the payment and of course they can't do it and I'm going to get a $25 fee. I made the mistake of renewing my contract and DESPERATELY want to get out of it but they're going to charge me $300 to break it. Please please please just go with another company, I wouldn't want anyone to have to deal with this company.

All work all day!! Have small kids and make sure everything is off and also put the thermostat at the temp. THEY (Ambit Energy) said to for some odd reason my bill was 300.00!!! I ask how? Why? They don’t know...they not sure. I asked the rep I needed details 'cause I don’t understand. THEY DON'T KNOW!! I flipped out!!! Right at this moment I’m have to switch 'cause this do not make sense at all!!! I’m so mad I’m shaking!! Don't get Ambit. They charge you and cannot explain NOTHING!!!

RUN FROM THIS COMPANY!!! My apartment management set me up with them. So I called to set my deposit and setup autopay MONTHS AGO and their autopay never worked. I kept having overdue bills and then paying them by phone. I have very good credit and have never had difficulty paying bills before but these guys have the worst customer service. They also don't contact you to let you know an autopayment didn't go through. They have my email- I know because they send me emails for advertisements and they know my phone number but I received zero calls to let me know they were going to shut off my power.

I have never had as many problems with an electric company as this one. I am not a consultant of this company, I am only a customer. Let me begin by saying, that if you want to have an account with this company a representative cannot have you apply through a computer that you can review the information with. The problem with this is that if the representative gets your information wrong and has the address for the wrong apartment YOU as the customer has the pay any electricity used by the owner or inhabitants of said wrong location. Second, to get this situation fixed you will spend at least 30 minutes on the phone. I know because this situation happen to me.

My bill went down, I was a bit confused about the energy bill breakdown but then called and was explained about supply and delivery charges. My taxes went down a lot also and some fees were removed.

WORST 3rd party energy company is this call Ambit Energy. Customer service are FULL of BS. Their rate is never correct. Up and down like stock market every days and all like of charges. I can get my bill from any other company for around $400 a month. But when I used them, it up to $700+ a month. And you ask them why. They all can tell you is, "Rate will be change every day. I cannot do anything for you." WTH. DON'T USE THEM IF YOU CAN. IF NOT... GOOD LUCK WITH YOUR.

Ambit Energy issued me a check was declined. Buy two check cashing place and stupid bum me DID say, "Ok I will take it to the bank" and wooo. That cost me $35.00 Ambit Energy/Ambit marketing LLC. Don't take their checks or you could get a declined notice and charged or charges from your bank. I called at approximately 12:15 pm today the number on the check and did leave a message but as of 11:29 pm they have yet called me. I have read nothing good other than it's bad. Ambit you're the people that agreed to give me the money and you can't even cash the check or call me back.

We love Ambit! Not only was our rate reduced immediately, our budget was recalculated to a lower amount, but they now send us a check! No other energy company has paid me for using their services. We have saved our friends and family money too by referring them. I would recommend to anyone!

I hated this company after just 3 months and stayed because they charge you $199 for early termination. So, after I found another apartment, I got quoted a much better plan with Gexa and thought I'd call to make the switch. After talking to a retention sales rep, they "convinced" me to stay for a similar plan and that I would avoid being charged a disconnect fee. Then I go to pay my bill and they sure enough added $199 for early termination. My electricity was still on and I stayed with them. Paying that would defeat the purpose! This company is a joke!

Ambit Energy is a wonderful company, I have been a customer for two and a half years. Never had a problem with them. I have become a consultant with them and the experience has been great! The company has great integrity. Well lets face it there's always something wrong with every company or business a little and people will get wet behind the ears cause it didn't go their way. But overall Ambit is a great company. They do save you a little bit of money. And they do care.

I've been using Ambit Energy for two years. I started with Ambit in 2016. The rule is after a year on your contract you would have to renew it into the plan you have always been in. What they didn't tell me is if they send a notice to renew and it is not caught on time, they will automatically renew you into their highest variable rate without notice. So, I received my electricity bill and my bill went from $97.00 to $285.00 for one month! After I called to discuss this with Ambit, they told me they have the right to change the plan over at their discretion after a year has passed. Here is the sneaky part, they will change over to the highest rated plan because they told me that most people don't want to mess around with renewing their contracts. I am furious about this.

I been went to Ambit Energy since 2010 but from last year their services very bad, they always sending statement to my house after or only 1 or 2 days before your due day. When I called to customer services they told me because I'm late for my payment so I need paying for $125 for deposit until my contract expired they will give that back on my bill but when my contract almost expire I call and ask about that. The guy told me I have to stay with Ambit 9 more months if I want my money back. Huh look like they kidding on me. Well I don't need money back and don't need to stay with them no more. You have be careful when you want or planning change your services to this company.

I have signed up for electricity service with Ambit Energy over the phone. I was presented with a possibility of paying a low rate of 8.5 cents per kWh if I sign up for a year as well as for paperless billing and automatic payment. Later, I was redirected to an automatic system that finalized the process. I have specifically asked the agent about any additional (or hidden) fees that may increase my effective rate and was told that there are none. However, since then, every month I was charged an additional fee of $9.99 because my electricity usage was below 1000 kWh. This fee significantly raised the effective rate that I was paying to up to 17.3 cents per kWh (more than double).

I didn't recommend to people for Ambit Energy, I experience worst in this services and have problems with my billing. Every month they increase price for services. I also experience worst customer services. Never use this services. If you really want to save money, use another energy provider.

Tried to save money on electric bill and chose Ambit as the provider due to their favorable rate. Due to the process of having to verify the change, I opened account in my name. I asked the representative if that would be a problem as our electric bill with Eversource was in my husband's name. She assured me that there would be no problem. Today I receive a call saying Eversource rejected the change due to the fact Ambit was not in my husband's name. Lost out on a good rate and they obviously have no idea what they are doing. All they could say was, "Oh sorry..." Not helpful...

I have been an Ambit customer for more than four years, and I still have people tell me it’s a scam because of how they market their service. People are extremely skeptical, which I understand, but to say it’s a scam is just being flat out lazy! They don’t always have the cheapest rates, but they are very competitive. But because people have the opportunity to receive free electricity and get paid simply by referring people, that beats everyone else! Their customer service is AMAZING as well.

I forgot to renew this year to the lower rate plan and was charged approx. an extra $50 per month due to the very high rate plan that they put you in by default. That rate was about 75% higher than what JCPL was charging. To me that is very shady and I dropped them immediately.

Anyone who complains about their rates getting raised without them knowing did not read all of the terms and conditions. It's very simple - you choose your rate for the length of the term you want (I always choose the lowest rates!) and when it's time to renew, Ambit sends you a letter WELL in advance so that you can choose your next plan and still save money over National Grid. As a responsible human being, I always set a reminder on my phone about one month ahead of time to ensure I don't forget to change my plan. Couldn't be easier, and always cheaper than National Grid!

I've been a customer for just under 3 years and have been earning Free Electricity for most of that. I love the fact that by helping 15 of my friends and family once allows them to save each month and by helping them my Free Electricity check comes each month in the form of a tax free rebate check! Ambit has always been cheaper than CMP (Central Maine Power) so I have no worries that I'm going to pay more. It took me about two minutes to become a customer and didn't cost anything.

I've been a customer of Ambit for 18 months now. Rates are lower, and I even received a refund check at the end of the first year for the guaranteed rate they promised. I enrolled my condo association as well and we are all saving money!

This company provides top notch customer service, as seen with the 12 JD Power Awards they have won. They quickly resolve all problems and I have saved for the 7 years I have been with them, as well as earning free energy for my home and for our church!

It's about time that a company would not only follow through with what they say they'll do, by helping everyday people save money every single month on a bill we all HAVE to pay, but also help local food banks in my community? Ambit is amazing. There are no income guidelines to get the savings, just being in their market with an electric or natural gas account is enough. Plus the rewards points just for paying your electric bill?! Yes please! We mom saved hundreds of dollars last year, and we have ALMOST earned FREE ENERGY! Wow! I've never heard of a company that thanks me for my support by giving their service for free. Every month. Imagine it. Free Energy. No strings. The program is very clear. Follow the program and you get free electric or natural gas supply for free every month.

My wife and I have been customers of Ambit Energy for over 3 years and enjoyed saving money every month. We renew our plan with them every year quickly and easily. When we learned that we could pay less for a bill we had to pay and there was no change to our buying habits, it was a no brainer. It was so great that we took advantage of their customer referral program. After referring our friends to Ambit Energy we started getting our supply for free! The last twelve months we saved almost $800 in our supply cost. That money has made a huge difference for our family of five! Thank you Ambit Energy for being better than we expected!

This company stands behind their business model. They said that if I get 15 customers to join under me as a customer I would get free gas and electricity equal to the supply portion of my bill. I did and now every month I receive a tax free rebate check for my gas and one for electricity. This is awesome to get free money and I also helped some good friends save money on their utilities.

Ambit Energy helped me save a lot on my electric bill!! Best part is, as a customer, I also receive a monthly rebate check at an average of $70 per month just for referring others to this great service! The consultant who signed me up was very friendly and very helpful. The customer support staff is always super responsive and helpful. I've never felt like I'm just a number when I contact anyone at Ambit!

It's simple, I signed up for Ambit Energy, electric, as my condo is 100% electric, nothing changed except my electric bill dropped. Good enough!! I'm on my own personal budget plan and this works well as I'm able to pay more than the bill indicates to save even more through the coming Chicago winter.

I switched after years of putting up with National Grid's rate increases in RI. Great company, lower rates, no penalty to switch and I can get out and go to a lower rate in the spring without paying a penalty. Great customer service too! Why would anyone stay with National Grid and pay more? The RI Lt. Governor told the media a few weeks ago the only way to save money on your electric bill in RI is to switch out of National Grid and choose another energy provider. Ambit has no fees or penalties if I leave early too. This was simple. So glad I switched!

Ambit energy helped me save a lot on my bill. Also I received a promised hotel stay for signing up. Also the consultant who signed me up was very friendly and very helpful. And she helped me understand what I was signing up for.

Ambit is a great company. I am shocked to read all these false reviews of people who are upset because they didn't get it their way. Ambit will not raise your rate without notifying you. When it's time to renew they mail you 2 letter email you and call you! Now it's up to you to be responsible and handle that! If you get placed on the 17kwh rate it's not because you "pay late". It's because you get disconnected all the time!!! And clearly most companies do not want those customers who don't pay because they run a higher risk of leaving unpaid balances. Also any company is going to charge you for a reconnection and disconnection.

I have been an Ambit customer for about 6 months now. Their rate has been lower than NIPSCO. I am happy to save a few dollars on my utility bill since I have two kids. I can only use them for natural gas and not for electricity yet. Hopefully soon the state of Indiana will let us switch our electric also! NIPSCO has high electric rates and we would love to switch our electric to Ambit also. Also, please go to Michigan, Ambit!

I have been a customer of Ambit Energy for over a year. I do receive free energy for my 15 referrals. The rates are great. Some months the are equal to our local provider but overall I have saved an average of 12%. Getting free energy makes it much more than a savings of 12%. I see complaints on the site about having to renew your plan. It is very simple. All I have to do is log into my customer account and click view my plan and change it. In fact I can change from one fixed rate to another with no termination fee (state of Indiana). My consultant also stays on top of rates, makes sure that I am getting the best possible rate. I don't think NIPSCO has ever watched my back as a customer. Consultants at Ambit Energy do watch out for their customers!

We signed up with Ambit Energy for solar and was very happy with the service they provided. We spoke to our person who took our information and referred us to a specialist. They gave us all the information we needed to help make our decision. The price for the program was excellent and we are saving 100's of dollars every month and would highly recommend this to all of our friends.

I have been a customer, for Ambit Energy with my husband Chris ** and we love their service. We was paying 280 and now 131.70. We have been with Ambit for 6 months, and plan on signing another, 6 month term with them. If you have not signed up with Ambit Energy, I and my husband highly recommend this free company with no contract fees and no sign up fees. 100% just great. Customer service is 99.9% and I know I can trust if they can't answer my questions, they will find someone who can... Go Ambit Energy.

I am a former customer of Ambit Energy and I would recommend them to anyone asking. Their price was reasonable and it never went up without my being advised in advance of an increase. And they always sent a notice that my contract renewal was ready so I would not be charged more than I already was charged. I was never without power for any significant amount of time and when I had a problem they fixed it promptly.

The experience with Ambit Energy is just like with any other energy provider I used to have. Pretty normal and standard there. But they have superb customer service which is outstanding and that is what I like the most. Nothing else will beat that. They're very helpful and responsive. You get your problem taken care of right away and follow-up. I wish all other companies can learn from this. The one thing I dislike the company is their cost. It’s a bit higher than most of the providers in the market. I wish they can get more competitive rate in the future. Still, I would recommend this company to my friends.

They are a stable company and setting up the account was no trouble. As a utilities provider the service has been reliable. It has been consistent and comfortable. I haven't had any issues but I feel certain that I would get the response I needed if that occurred. I use gas but not as much as electricity so I almost forget it's there. I have a heater in the main bathroom that uses gas but with the milder winters we've had I seldom need to set the pilot light. But I would not like a rate hike nor to be isolated and ignored in a power outage. If I felt Ambit was backed up with callers I would be patient.

Ambit Energy always were very responsive and sensitive towards my needs and I felt well protected by them, fixing any problem in the shortest time possible. Have very reliable quality service, focused on customers satisfaction rate as high as possible, providing quality service and care to its customers, making them feel well taken care of. Have honest service that you could trust thoroughly and without any hesitation. They never have given me any particular reason to distrust them or doubt that they won't do what they've promised to me to do.

I have had Ambit Energy for several years now and have yet to experience any problems. Price seems fair and any service problems are taken care of by my main electric company. Their savings may only be a few cents difference than my regular provider but any amount helps. They even sent an extra amount to me when they discovered a discrepancy in their established discount. They have consistently saved me money on my electric bill and it is registered on my National Grid bill. Any service request is handled by National Grid, my main electric service provider.

My experience with Ambit was short lived. My husband and I were pulled in with the MLM allure of building a team and having our electric expense being paid for us. The promise of having our electric bill be lower was definitely nice and when we signed up we were given a stay at a hotel, which was also a nice benefit. Outside of that it was like any other electric supplier. We had no problems with power outages and we were told adamantly that Met-ed was to handle any and all issues like that if problems were to occur. But having to re-up with the company after a year was inconvenient and the team effort didn't feel like a team effort. We didn't feel prioritized, just customers to bolster the numbers.

We have had very reliable service at a reasonable price. The lines are maintained by Sharyland with the most competitive distribution charge. The rates were very competitive to the other providers in our area. But they recently raised our rates when our contract renewed. The discounts they offered for paperless billing were minute and I wish we could lower our rate for a longer contract. Other than that, our only lengthy outage was a major ice storm affecting all of Midland. They did their best but it was three days. Other outages have been 5-10 minutes and very few.

I have great experience with Ambit Energy! I am saving 38% over what another supplier was charging me. I was absolutely overcharged until I discovered Ambit guaranteed savings plan. And how great is it to receive a travel voucher for a 3 day hotel stay just for switching!? I also receive travel rewards points just for paying my bill. Great incentives program just for paying your bills. I have no clue why people complain about contracts because Ambit specifically states that there is no contract and no cancellation fee. And who would want to cancel the guaranteed savings plan anyways?

I'm very disappointed on the service AMBIT Energy provides to its customers. Their representative have do not care about customers period. I tried signing up for service on 7/31/2017 and through out the time every day that went by there was an excuse why the account could not be set up until 8/7/2017. They took my deposit on 8/8/2017 credit another account and it wasn't until 8/10/2017 that they credited my account. WOW more than 48 hours right. While speaking to a representative 2 or 3 times a day, they would tell me that it would be 24 to 48 hours by the time they would connect my light. ON 8/11/2017 came after 48 and no electricity was connected. When I called them they told me it would be connected until 8/15/2017.

Ambit energy have good rate and good work ethics. They want you to help sell their product and you can get a discount on your electricity bills. I call them about power outage and they give me a time. They don't bring their men out. Oncor Electricity come out and respond to power outage. Oncor is good, on time and the worker also check on us and give updates on progress. On the other hand, Ambit Energy's customer service is not good at all. The representative is rude and not patient at all. Customer service representative need more training. I dropped them because of that. Sometime the worker don't understand what's going on. Ambit Energy will be great if they improve their customer service and respect their customer.

First and foremost, it's apparent these 5-Star reviews aren't real. If you have to pay for good reviews to be written... That's self explanatory. I was contacted by a "consultant" for Ambit. Everything sounded good. I chose to switch to save a small 3% over 12-months. Well... after 12-months I received a renewal letter in which I contacted my "consultant" about. He told me verbatim he would take care of it and there was nothing for me to do. Awesome.

Ambit Energy has decent plans and rates. They are quite approachable and the representatives are quite informative I would say. My overall experience was good enough. They quite often offer promotions. Their service is quick and I received it in few hours. They often call up to update. I don’t like contracting offered by them. So I decided to switch from Ambit Energy. Sometimes I received high electric bills and was not given a proper explanation. In the initial stage they were quite responsive but sometimes when my electric bill rate was high, the representative could not answer my questions. So not satisfied.

There was a $160 deposit fee that I attempted to pay online but it was rejected by the bank. Ambit could not send me an email or something to say that it never went through. When I checked again, they said that my account was disconnected. So I called to ask about what is going to happen. And they said now I have to pay $175.03 ($160 deposit + $15.03 reinstate fee or late fee something like that). And I asked if there would be any more payment. They told me this was it. Then after I made the payment, there were HIDDEN CHARGES!!! I called again to ask. They said now I have a $40.67 and later a $25 to pay for my first bill. That 40 is the reconnect fee and 25 is the return payment fee. I am VERY DISAPPOINTED and DISSATISFIED with this company. It was my fault to cause myself this problem but the company should have a better customer service. I will NEVER use their service again.

My experience with Ambit Energy had been very good. I have never experienced an outage or any other problem. My bill was also always predictable and easy to pay. Everything always worked like clockwork too.

My experience with Ambit Energy had been good. They are fairly priced and quick to respond if a problem comes about and when there is an outage it is for very little time, with 2 outages in one year and total downtime only one hour. Also, their customer service are always attentive in the past year. They support the community by sponsoring most the high school games, but they could do a little more to help the community by sponsoring more events.

It’s been pretty good with Ambit Energy. I first heard about them in a conversation with a family friend and decided to sign up with them and so far they've been helpful and haven't given me any serious issues and I'm glad about that. I like the timeliness of responses from their main customer service unit and faculty members as well and the rate of time it takes them to get back with me on an issue and to assist me when I need them and well as their overall patience and mindfulness towards the general population of customers that they accumulate over time.

We signed up with Ambit Energy for electric service approximately 9 1/2 years ago following the advice from a neighbor. The signup process was over the phone. It was quick and very easy! They always send up reminders when our contract is about to expire so we can renew. That way we are always sure we have the best rate possible! I'm always assured the best per kilowatt hour rate available! The door to door salespersons are always coming to our house trying to get us to switch providers. When I inform them of our current rate they are always amazed and blow them out of the water. Other's rates cannot compete!

I had an almost perfect experience with Ambit Energy. It is normal that from time to time a failure in the service may occur but these faults were repaired in a matter of minutes. I like that the customer service is very efficient and fast. They are also very friendly and even remember you when you call and make your experience memorable. I remember that on one occasion I had problems with my bill and this annoyed me a lot because I was being charged a very exaggerated amount. But then I made a complaint and they solved that situation the same day. They have always been very attentive to me and my family. They do a great job at every opportunity and are so good in that aspect that if it comes to have inconveniences in the future I could even ignore them.

Signed up to help a friend, save a little money, and earn travel rewards. Easy to switch and no noticeable differences. Same bill, just different provider. CMP never gave me a chance to earn free energy!

I was shy to signup, but I'm so glad I did. They showed me how to read my bill the right way, and I can see that they're consistent with their guarantee. I shared all the benefits with my neighbors, and it turns-out I have helped cut some of their bills in half.

I have been a customer for 8 months. I have now saved at least $80-$100 per month consistently on every one of my bills! I am a very satisfied customer. After reading some of these reviews I am more than sure that a lot of them are fake. The lady who said, "They would not let me out of my contract", false. When you call to verify your bill being switched over to Ambit the first thing they tell you is there is no contracts! The person who called Ambit because their electricity was turned off... FYI Ambit doesn't turn off your electricity. Your electric company does. Ambit informs you when you sign up for billing and outages to call the company directly not Ambit.

I was a customer of Ambit since April - 2016: I could not be happier for choosing Ambit Energy as my supplier for Electricity and Gas. For the electric supply costs, my savings were 57%!!! Most surprising was when I also received a "Welcome" gift from the company, just for becoming a customer - voucher for a free 3 days / 2 nights hotel stay. Couple things that made me so easy to enroll with Ambit: I first read in details its service agreement, and then did an in-depth company research (in my main job, I develop and negotiate large commercial contracts within Corporate Procurement field, also with an expertise of 20+ years in "Vendor Risk Management", part of which is deep research on businesses as potential contract partners).

I signed up with Ambit Energy a year ago to 'help a friend' and really thought it would save me money. After the year was drawing to a close, I decided to do some research to see what rates were comparable. I was being OVERcharged and when I questioned them, they said, "Oh, we'll do an analysis and you'll be getting a check for compensation of the differences." Well, I got NO check and this month, my electric bill more than DOUBLED!! I quickly made the switch back to my local supplier but it will cost me about 2 more weeks of their outrageous charges. I was told I didn't resign with them, but I do not have time to chase BS like this. Watch yourself, it's all saving up front for a bit, but they WHAMO, CHARGES that should be a crime!

I paid my bill on the day set to be disconnected (Yes bad part on me). So of course power was disconnected then I called to rep and she stated the payment was received and she will have the power restored. No problem there. Now come the following day, the power goes out again. I'm thinking it's the neighborhood bc they were doing construction this morning. Then I see the neighbor's lights on. So I call Ambit and they stated the power was disconnected due to me still owing an outstanding balance of $40 to reconnect as part of the deposit. I'm furious at this point. Why wasn't I advise of any outstanding when payment was made, when I spoke to a rep, or by call or email stating the power we be disconnected again???

An amazing company who I've been with as a customer for a year savings of 25% and I will for sure be renewing at the end of my 1 year term! No contract! No fees! Free Energy! Fast friendly customer care who are amazing and friendly! Any questions they listen and answer with sincerity and integrity! Ask them if they like working for Ambit Energy! They voted it best place to work in Dallas in the Dallas morning news! 6 JD Powers and Associates awards for Customers satisfaction! The whole country of Japan is on board! Try the service! Excellent 5 stars in my experience!

Earning travel reward points on a bill I pay for anyway! I love the referral program incentive to gain a chance to earn my retail energy for free. It's a great company with customer service that is easy to deal with. My business is saving an average of $280.00 per month since switching. I can't image why this company is receive poor reviews, they've been professional from day one.

I have now been with Ambit Energy for year. It didn't cost me anything to sign up, and if I didn't like it I could cancel at anytime. After a year, I'm very happy, my bills have gone down. For me it's win, win. I've told friends and some have joined me in the savings. I give it a thumbs up.

One day when we were eating dinner, two people knocked on our door. It was a strange time to get a knock and we don't have many visitors so me and my fiancé thought it was strange. He answers the door and it's two people who are dressed very unprofessional saying they're sent around by the state to make sure our utility companies aren't charging us money when they're not "supposed to". Something felt very off when he came in and told me that's what they said but he wanted to see what they had to say so he brought our bills out anyways. He said they talked amongst themselves and said "you see here? You're being charged when this should be free. Let us make a phone call and we'll let your utility company know they shouldn't be charging you." Mind you this was on our gas bill.

When these scumbags come to your state to seize properties for their "Bargain" energy you best hang on tight to your family, disconnect your phone and put up a gate to keep the riff raff private detective games that will attack your life from these scumbags. This company and their black op style tactics need to stopped, brought to justice and sued.

First off I would like to say shame on you Consumer Affairs, your accusations of Ambit Energy are inaccurate. Second I would like to thank Ambit Energy for offering me the opportunity of a lifetime to earn residual income and to save money every month on my utilities. As a customer I've never had any issues besides, saving too much money. My bill in February while I was still with the local company was 99$, after switching to Ambit my prices went down to 29$.

I was sold their bill of goods by a company rep. He promised me a specific rate and we arranged the switch over. Their people screwed up the switch, and I received an outrageous bill from my previous provider. Finally do make the switch and my rate is 2.5 times the quoted price. All I want is out of my contract, and even though they know they lied to me they will not let me out of my agreement. They don't give 2 whits about what is right or fair. They've screwed up royally twice and "don't want to set a precedent" by letting me out of my contract. They are an AWFUL organization. STAY AWAY.

I have been a customer for approximately 6 months and have not had a reason to contact them until today. I first tried chatting online with a representative, which was extremely unproductive and then I called customer support. I was requesting a change in my billing cycle every month. The woman told me that they cannot change my due date because it varies every month... I went back over my previous bills with her noting that was never the case. Every month I get notified on the 15th or 16th that my bill is ready to view and due on the 5th of the next month. I was then hung up on. They refuse to work with me or even communicate now. I would not recommend them to anyone. There are competitors that are actually willing to treat you like a valued customer that have just as good rates.

The past three bills from my electric provider had risen significantly. This caused by me not calling and renewing my annual contract which sent my variable rate to go from 7.25 to 14.5 cents per KWH. I have paid $850 in overages in the past three months. Beware of this scam.

I was paying 15.3 cents per kWh before Ambit Energy. I am now paying 9.75 cents for the same energy. I like how there are no contracts or early termination fees. I recently referred 15 customers and now I have received free energy which comes in a month check of around $100. Once a year I renew my account by logging into my free customer website provided by Ambit. I don't know how people can complain about this company. I am very happy.

Customer for over a year, 100% happy. Checked every bill and have never paid more than AEP. Ambit is only a supplier, which means the reviews stating they were disconnected due to Ambit are laughable. The incumbent will always distribute, connect/disconnect, and bill you. Ambit isn't an electric or gas company, they are an energy supplier. They can't disconnect or connect you. The only bad reviews I've seen that are truthful are the ones where people forget to renew and are then put on a variable rate. Guess what, that happens with any energy supplier! In other words, that was their own fault. Ambit sends out notifications a month in advance to renew. Basically, if you're going to write a review, please be truthful or own up to your mistakes.

We have been Ambit customers for almost 2 years and are very satisfied with the service offered us by this reputable company. They have notified us each time we have changed our rate with them through the free website they offered us as customers, and they have been extremely helpful and professional each time we have been contacted via phone. We have lowered our Ambit electric rate on 5 separate occasions. It is interesting that people cannot take the 60 seconds it takes to renew their own energy plan through Ambit but will spend 5+ minutes to write up a negative review and post it on the internet. But then I realize it is the "It's not my fault" generation. Only 397 complaints out of 1.4 million customers is a pretty good track record.

I am so amazed every month when the power bill comes in that it is so LOW! No, I am not receiving the free energy, shut the front door when I do. The amount that I pay every month is lower and lower, OH and I am eligible for travel rewards on top of that. Hum, that is like paying once and receiving 2 things. Thank you Ambit for saving so many people money month after month!

I sign with Ambit 2 month ago. My bill for electricity come to 196 kWh and the charge come to $10.29. They charge me another $ 9.99 for low usage but on top of that they charge me $143.81 for delivery so that make a total bill of $185,42. I call their customer service 3 different times and all the time get RUDE answers to my problem. Ambit offered a low price for Kwh but they don't tell customers that they make their money on overcharging the AEP charges. Somebody suggest me to call AEP a day. I did but they told me that they can not control Ambit charges. My neighbors use more electricity than I and pay under $70.00. I ask them to cancelled my contract but they want $250.00 in order to do it. DO YOURSELF A FAVOR STAY AWAY OF AMBIT.

When I moved in, I was being referred to this company through the leasing office. After careful consideration I did went through because I was in need of quick electricity. Guess what, these scumbags charge you at very VARIABLE electricity rates. I got 7.3 cents rate, but guess what is my average monthly rate? It's anywhere from 9.8 cents to 13.2 cents per month. Scumbags write all ** in fine prints in agreement.

Do not believe in this company. They are just trying to get people money without any notice from their credit card. If you want have pain in the neck you may go with them, like I did unfortunately. I signed with them as a consultant and I paid the starting fee and 1st month website payment. And I realized that I could not do this and I wanted to stop before the 1st month over. I called them to stop and I quit. But they still charged me the second month fee without any notification, without any receipt and bill. I called them and explained. They told they cannot refund. Just wasting time...

Upon reading all these people's complaints, one thing becomes clear: they didn't renew their service with Ambit like they were told numerous times to do. We've been satisfied with them fir 5 1/2 yrs now. We've been saving 18% over what the incumbent would have charged us because we paid attention to the email letter that Ambit sent us. Thanks for reading this.

They kept my service on even when I moved and a new tenant moved into that apartment with a different energy company and they kept charging me. I had removed my billing payment information and didn't renew the service, but they auto-switched to a variable plan without contacting me and then tried to back charge me. After finally calling to "officially" cancel the service, I explained this and they seemed to agree. Fast forward 6 months later, with no other form of contact and having moved to a completely different state, I receive a "final notice" letter saying the balance owed had tripled in late fees and they were going to put a collections agency after me. All the representatives I spoke with were friendly, albeit completely unhelpful. I wouldn't recommend this energy company to my worst enemy.

Terrible! 1 1/2 hrs on the phone! Trying to shop for electricity etc! I have NEVER spent that kind of time with nothing accomplished! Spoke to 10 people, management (joke)... finally hung up on these idiots! Never again!

I have been with Ambit for two years. They always send out a letter to remind you of your contract renewal date is and they also call you. I am a rep and have never had any complaints at all. No company is 100% perfect and I have not read all the reviews but any big company has a few unhappy people. If you have any problem with any company, mine is DirecTV, however, I have learned you just keep asking for their manager until you are satisfied, and their manager etc.

Company got me. They conned me into signing up. Been 24 hours and nothing but a nightmare of phone calls. No bosses, no managers and no help. Rudest people ever spoken to. CEO googled says he worked for Enron. Didn't they have trouble? I should have learned. Nobody will help. When you call there is a chain of command that gets worse, Carlos to supervisor Joel to Manager Adria. 2nd call I get Jennifer, gave me to supervisor Braden even though I asked for a manager. Then I got manager Adria again who almost killed me with high bold pressure. Called my sponsor and told them to remove me and not call again! Do not mess with this company!!!

Horrible company! Please do not affiliate yourself with this company and save your money. They hope that you miss your renewal each year so that they can charge you the variable rate for months, sucking the financial life out of you. Worst decision I ever made and will be moving on.

WORSE CUSTOMER SERVICE EVER!!! After being with them for a year and a half my amount per kilowatt was jacked up to .1740 from .8000 without notice. I called to have it corrected and was informed that because I had paid late two nor more time in one year they had taken me off the discounted rate. I had already paid one bill at the increased rate not realizing what was happening. They resigned me and informed me they could not adjust the bill I had already paid but they would adjust the current month. As they did.

I called Ambit today to discuss my electric bill which is approximately $60 higher than any bill I have received. After I looked online at my account I see that I missed the renewal less than 30 days ago. Instead of making a piece offering, Ambit explains that nothing can be done but I am able to enter into another contract with them. I explained to the "sarcastic" customer service rep that that would not be necessary as I will find another provider. In addition, I had two people I referred in which I never received the "referral" bonus for that I know of. So hopefully they have not signed up so I can warn them of the poor customer service. After this experience I also observed on this website that I am not the only person with this complaint (although he did get offered a 10% refund). If I wasn't a renter I would elect solar.

This multi-level marketing energy provider was started by Jere Thompson, grandson of the founder of 7-11 convenience store and a highly respected Dallas business leader. I trusted Ambit to have similar customer-centric values. For continuing to do business with Ambit after my contract renewed (and I admittedly irresponsibly did not renew), my rate went from 9 cents to 16.5 cents. For doing MORE business, I got hit with a punitive (and greedy) rate. This is absolutely Ambit taking advantage of customers -- just because they can. When I called, they basically offered me a 10% refund which was pathetic since their lowest renewal rate was at least 20% higher than other providers -- and their fees are higher. BUYER BEWARE. They will fleece you, because they can.

I have an automatic payment set up which in almost all occasions is more than my monthly bill and Ambit is more than happy to accept the extra money and keep it until the next bill and then give the credit. Last month the automatic payment was short by $37. Within 2 days Ambit disconnected my service without any notice. I actually called to report a power outage and then was informed that I was disconnected. There were a few additional fees to have the service reinstated. I think that Ambit intentionally does not notify their customers before Disconnection so that they can collect the extra fees as a means of additional revenue. Thoroughly dissatisfied with Ambit as a service provider and will definitely be taking my business to an alternative supplier.

The agent that introduced me to this company promised to give me a better deal if I showed him my bill with the company I had at the moment. I didnt plan on switching but I just wanted to get him off my back. I went ahead and sent him the bill and he gave me a better price. Before anything was said and done, I asked him if there was going to be a problem switching companies and he said no there wasnt and if there was any fees, that they would take care of it. He was dead wrong. I get a call a few days later from my previous company asking to verify that I switched and if I was aware there was a fee of $300 for early termination.

Moving from house, I got a bill from JCPL for the amount of $2242.05 which $2172.70 was from Ambit Energy. I called Ambit Energy and they stated that I was on a budget payment plan and this is what I owe now since I am closing the account, I was never told that I should increase my monthly payment because I was using more power than I was paying for. In fact I NEVER received a letter about ANYTHING regarding rate changes, account changes etc. This is definitely a UNFAIR practice that they are using for people who signed up and thought they were saving money, instead as soon as you quit them they send you this HUGE bill you owe them. It is a SCAM!

I check my credit score and saw the name Ambit come across as a negative mark on my credit score. For 83 dollars. First off who are you? How did you get my info without my consent? I will be filing a complaint with the BBB first thing in the morning for fraud.

I received my yearly statement that they said will come and show me how much I saved over the year. I saved 36%! I am so thankful and I also received my free 2 nights 3 days hotel stay, which I couldn't believe will be free and also my travel reward points are getting collected every month and I will be getting ready for my cruise hopefully in the year. I want to thank again my friend who shared it with me and the company!!! Thank you!!

I had a lot of bad experiences with this company. If you let your contract expire they double your rate without telling you. If you have to go on month to month for any reason they double your payment. I just got solar panels on my house and let my electricity be cut off while trying to switch over. I paid the bill I owed and I paid the disconnect fee. I told them not to reconnect my electric and they did any way for a few mins. and they charged me half of the reconnect fee for that few mins. and only reimbursed half of the reconnect fee. I had several years of points built up from my electric and since I am no longer with them I cannot collect on my points. Very unprofessional.

Had ambit for gas and electric for a little over a year. Since I was moving I let my contract expire. I knew I would have to pay the non contract price. What I didn't know was that Ambit would charge over 4 times my contract price. This cost me hundreds of dollars but my total savings for the year was only $4.87. Once you sign up the system is set up that you can't get out without paying the excessive non contract price. It takes a month or 2 to convert to a new supplier. Any savings will be lost and more. Customer service was useless. I will never use ambit again.

In reading the complaints about Ambit Energy, folk collectively don't understand that there is a 'variable -non contract side of Ambit... and a non-variable contract side. On the contract side, you as a customer MUST physically RENEW your own contract before it EXPIRES. That is really your own responsibility to do that if you want to keep those cheaper rates that you signed up for. Your information to your account is always on your computer Ambit energy page. It gives you an early notice that your Ambit account is about to expire. It's also a great business idea to put it in your email computer calendar ahead of time so you will know early to go on your Ambit site and freely & quickly renew your Ambit account. A lot of this stuff is pure misunderstandings. Every company in this world has growing to do but when you check out the greatness of Ambit Energy, you will find out that we are in the top ratings in the business world!

I had contract for 6 months with Ambit energy in 2012 with special rate. Before my 6 months contract expired I started shopping around for prices or better rates. Ambit was running a deal for almost 12/KW cents. I wanted to wait and see if Ambit energy will have better prices later so I waited and watched their prices because I did not want to change or switch companies. One month later after my contract expired I received a bill from Ambit energy for 24 cent/KW and bill that was just unreal. I called and ask about that special that they have for that month and still have and I was denied. I was told that this is my price and that I was out of contract even if they have better price on internet. Customer service was also awful. Please everyone, do not ever buy anything from this company.

I am currently a consultant with the company so I make money selling Ambit's services. My business started out slow with Ambit but in my second year it really turned a corner. Now I can say that the company pays me more money than I ever dreamed anyone would pay me. One improvement they have made is lowering the fee to start selling their products. It used to be $429 to start an Ambit business and now it is $75. That really helped my business grow.

Worst company I've ever dealt with. Over charges, rude customer service people, lies, lies, lies. Stay away from these people. Never keep you informed of what's going on with your bill, then over charge you for not knowing. It's a racket! They should be run out of town!

I am very pleased with Ambit Energy services. There is fierce competition in energy market. Other reviewers may have written reviews because they have different agenda. My experience is different. I renewed my contract with Ambit after a year. One must be careful about the date. Ambit is very conscious about their consumer affairs. I am getting more than 40% discount although I was promised only 2% discount. If one does not renew their contract then their rates go up. One time Ambit did not give me 2% discount and I called them. They renewed my contract and had sent me a check. No wonder Ambit is famous for its integrity and honesty. God bless Ambit.

After getting very high gas and electric bills the past few months, I decided to look into this. I checked rates with National Grid, where I pay my bills thru, and noticed the Ambit rate was almost triple. I called up Ambit where I was informed that after a year, it switches to a variable rate. I explained that it was cheaper with national grid and they claimed that they send checks for the difference in rates. I never got a check from them, even when I was still on their fixed rate plan. They also told me it would take a few billing cycles to drop them.

So, I was, once upon a few short months, a consultant for Ambit Energy. I believed their mission and prices were fair. I was even a customer. Apparently, we never received our renewal information for our account. So last month and this month we received electric bills that were well over $500.00. I have never in my life paid such an exorbitant amount of money for electric. I called to get an explanation and was told we were put on the variable rate. We cannot afford over $1200.00 in electric bills and I asked to cancel, today. I was told it would take one or two billing cycles for this to happen which means we are in for at a minimum of another $1200 to this Company.

I signed up for Ambit through my hair stylist back in September 2014. I was very nervous doing it because I read the reviews. She promised me she would let me know when my contract was up. Like an idiot, I signed up. This past week I received my electric bill and almost had a heart attack. It was 305.00!! I called ComEd and they said that Ambit was charging me double compared to their price. Call Ambit and they said I never renewed in September and I was put on a month to month plan that had a variable rate. They said they sent a letter. I NEVER received a letter. I quickly cancelled with them. However it take 1 to 2 billing cycles for this nightmare to end!!

We have been customers of Ambit energy for approximately 2 years when our fixed plan went to a variable. Ambit's variable rate is currently DOUBLE the rate of several other companies! Not sure how they can get away with this!! Please shop around - it was easy to switch companies!

I have been a customer of Ambit Energy for several years and have never had an issue, have always been very happy until recently. Dec 2015, I received my National Grid bill and it was over $100 more than normal. I noticed that Ambit was charging more than half of my bill for the supply services. I called Ambit and was told that I never renewed my contract. I disputed this because the several years that I have been with Ambit I have always renewed said contract. I advised customer service that I never received any information on renewing. I advised that my address or my email have not changed in over 4 years. I was then told there is nothing that they can do besides renew my contract and my bill will go down. So in return I renewed said contract.

A friend (who is also a neighbor) pitched Ambit to me, explaining that they had just started a new network marketing business with them. They said they had to fill a quota by the end of the day, so they'd appreciate it if I could make a decision ASAP. After they quoted me some rates, I said that I'd look into it. I quickly found the reviews on this site, and they couldn't have been clearer or more unambiguous. The only positive review I found came from one of their network marketers, who gets low-cost electricity for selling the product. That review was balanced by a review by another of their network marketers; they decided to terminate the relationship when they found out what was happening to the customers they had sold to.

I have been an Ambit customer for 6 months. I enrolled my small business (gas station) and my home after a friend (Jerry) said he could save me some money on my energy bills. Here are the facts that I can share. I just opened my electric bill for the month of December for my business in Southwestern PA. My bill comes from Duquesne Light Company (DLC) with Ambit listed as my supplier. DLCs price to compare is $0.0732 per kWh. Ambit's price is $0.0685 per kWh. I used 8211 kWhs in December. DLC would have charged me $601.05. Ambit charged me $562.45. A savings of $38.60 (a little more than 6%). Saving $38.60 each month = $463.20 yearly savings. (Sorry if I sound like your old elementary school math teacher.)

Do not sign up for Ambit Energy!!! It is a scam... I just looked at my bill and they are charging me 2x's the cost per kW above ComEd. If you do not re-register with Ambit every 12 months, they do not drop you, they just charge you 2x's more. When you try to cancel, they need 2-3 additional months to pull out from being a customer so now you pay an elevated rate for the entire 3 months. I paid $183 more than I would have with ComEd just this month!!! Do not contract with Ambit... Do yourself a favor. The amusing part here is that they try and rope people into "selling" their service on the side and they tell you that you 'can' earn free energy. They neglect to tell you that you must pay $25 every month in order to stay an active sales rep!!! Who pays to work for a company??? Scam. The only reason Ambit gets 1 star from me on their rating is because it is required... They don't deserve even one star...

We had moved from an area that had one municipal coop company that we hated so we thought choosing Ambit was a welcome relief. Wrong. These people are thieves. We signed up for a 6 month contract with auto bill pay. I also signed up for text and email contact for billing. I went online to extend our contract and it seemed to go through so I didn't think anything of it. The first few months we didn't have issues so again we thought the money came directly out of our account. Nope. They had terminated our contract and canceled our auto pay AFTER we had already had renewed our contract. Our lights were shut off in the dead heat of the Texas summer with a bill of $750. We had two small children and I'm disabled so that's fun. We called and argued with them and they were impossible to deal with. We spoke to the sup and he worked with us as long as we agreed to extend our contract for a year. Screw it, OK.

When I renewed with Ambit Energy I stopped receiving statements for 2 months. I called after the second month to see about the problem. After renewing Ambit didn't put my apartment number after the address. I asked to send me to the automated payment system so I didn't have to pay the convenience fee. The automated system gave me a different amount due. I paid what it said I owed. This company sucks so bad. This is the second problem I've had with them. The first is they didn't turn on the lights when I moved in. They had a different date than what I told them. I moved in on March 30th & the lights were turned on April 1.

I am a consultant and a customer for two years now and Ambit Energy does what they say they do. If you do not read the contract or not open your mail it is not Ambit Energy's fault, it is yours! The free energy is the best part. All you need is 15 customers to get your free energy.

I can't say enough great things about Ambit Energy! I signed up to save money on my Washington Gas bill, which I did, and they even let me refer friends so I can receive free energy. If that wasn't enough they also give me travel rewards for being a customer and nothing even changed with my bill. I still pay Washington Gas and Washington Gas is still responsible in case of a gas outage BUT I save money because of Ambit! Ambit is a company with great customer service and their integrity is the highest! I have highly recommended Ambit to all my friends and family.

Very simply put they catch you with claiming a low rate. At no point in our 12 months did we ever see this rate. In fact they even penalized us for being late on the DUE date!! I had them remove the late charges 3 times because yes they charged us for it. Even got 3 disconnection notices for paying on time. Also who charges $3 for paying them via credit card online? We do not ever share our banking info for auto paying because of too many hacking problems. We switched over to a new company after our 12 months and now I can see the difference in a real professional and legit company. Also the amount of harassment from the guy who pitched me to switch caused me to befriend him and his family and switch churches. Ambit = cult money making scam.

I would like to introduce myself, I am a middle aged and what I like to consider educated (I have my Masters), that pays her bills on time. I like to be a savvy shopper, but I am not going to count down to every penny or drive an extra 2 miles to save money. I was introduced to your company from a colleague in 2012. She said my electric and gas would be lowered because it is a third party provider. Ok, sounds fair and I did see the savings. As an educator, I only get paid for 10 months. I do have an allotted amount saved for the summer. I would always stress in September when the electric bill came because it would be an exuberant amount due to the heat in August. I opted for PSE&Gs budget program which is a fixed amount and would recalculate in October. I called PSE&G and Ambit Energy because I was reevaluating all of my bills at the time. Ambit said that they could NOT lower my rate if I am on this plan.

I signed on with Ambit with fixed prices for gas and electric, which I got for the first year. Beginning with the second year unbeknownst to me the fixed rates ended and without my permission Ambit put me in a fixed "payment" plan which hid the fact that the rates I was paying were much higher than my public utility was charging at the time. Shame on me for not checking the bills more closely. After 2 years of this fixed payment plan opted out so that my billing could go to a equal payment plan through my public utility. That's when Ambit sent me my "adjustment charges" for $2400.00. The final months of gas and electric the rates were as high as 2 1/2 times the rates being charged by PSEG in NJ. All legal but in my mind unethical.

I have been a customer of Ambit for more than a year. The change from both National Grid and Eversource was seamless. The rate which was offered was the rate that I got. I love that they offer a personal website for me as a customer to monitor my use and rates. It is great to be able to refer friends and family to my website to earn free energy. When the rate dropped, I was able to drop my rate in midterm. I would highly recommend Ambit! Ambit is a company with integrity.

I feel foolish for letting myself get duped and scammed. It's definitely my fault for not checking into this company before I agreed to let my friend sign me up with Ambit gas supply service two years ago. My experience with Ambit is similar to most of the reviews on here. I was lead into thinking that I was helping a friend out by signing up as a customer, to not only save money for her, but also for myself. Hmmmm!!! So I didn't think much of it after that because I didn't see much of a drastic change, but was ok with saving a few bucks each month. The next year we used wood as our major source of our heating fuel, so I didn't notice the increase in the rates on our gas bill since we didn't use as many kilowatts last winter.

Last year I received a check, annual savings of .17! I did not bother to cash it. In speaking to my energy supplier, I found that 248.00 and change was above the cost of any other supplier. This company is equivalent to a corrupt pyramid scheme, which does not benefit a customer. Avoid this company!

Ambit energy is a shady, crooked scam! Stay away from this energy supplier!!! Their rate ended up being twice as high as what I can get elsewhere. They suck you in with a low rate at first and then raise it hoping you aren't paying attention (which admittedly I wasn't). After getting energy from them for several years on budget billing, I cancel because I was able to get the rate from another company. They then send me a $3,446 bill for the amount I am short on my budget billing from the start of my service with them. This is because they didn't let me know I was short in order to deceive me about how much they were charging me!!!

I recently signed up with Ambit and was very impressed with my consultant and the guaranteed savings on my utility bill. I have used Ambit in the past in another location and was always favorably impressed.

A friend mentioned that he works for a company that assist customers in lowering their electric bill. After some pondering I emailed him a copy of our bill. The next day I received an email from AMBIT ENERGY congratulating me on my new account and a number to call to confirm the account. I am appalled that one can do this without authorization from me. After researching the company and reading the reviews you all posted I realized it's a very dishonest company. Can they sign me up for a new account without getting authorization from me?

I have had Ambit Energy as my supplier for a couple of years with a 12-month guaranteed buyer pricing plan. I just received my bill and the rate for KW/h jumped from 0.917 to .1718, because I misread a letter sent to me a couple of weeks ago stating I would be moved to a variable rate instead of a fixed rate if I didn't call to tell them I was staying with the guaranteed pricing plan.

Unfortunately I got fooled by their introductory rate which saved me a couple of dollars every month. Once they get you, they put you in a higher pay plan (what they call variable plan) without your knowledge. I noticed my bills were getting higher than usual but I assumed it's because it's the hottest month of the year. But after 2 months of really unusually high bills I started to look at my bill more carefully and called them to see why I'm getting charged that much higher than what I would have paid with PSEG.

I had ambit for several years after moving back to Texas, had a $280.00 deposit with them the entire time. I cancelled my service and should have been refunded my money in "20-30" days (their famous quote). Ambit failed to generate my final bill after numerous phone calls to them, same lies, spewing the same thing every time I called. 60+ days still nothing but more lies, hanging up on me, fake supervisors, wouldn't allow me to speak to anyone with authority. It's actually impossible to get anything out of any of them, except lies! I'm certain that 40-50 calls and still nothing.

I completed an online application after speaking with a friend who referred them to me as being a good company. I called her once I completed everything and told her that they gave a connection date to be two to three days out. She stated that I needed to call them back and ask them to have it expedited as she did and that it would be on, on the same day. Well, when I called the number listed for them under Google, it was to a company that finds you an electric provider that fits your needs. Long story short, they found me a company that had better rates and that I did not have to send in a deposit.

I am embarrassed to say I was a distributor for Ambit. While it was all terrific in the start, little by little those who signed up with me started complaining about the exorbitant charges. I was not seeing it in my bill and thought they just used more energy. However, in checking my gas and electric bills more thoroughly in the past month, knowing it should have been low, I was shocked to find out that I was charged DOUBLE what my electric company would have charged! Needless to say, I immediately changed back to my electric company. When I called Ambit I was told that my plan was a variable rate. I signed up for a fixed rate! I would strongly recommend anyone who is approached to be a distributor not to fall into the grand scheme Ambit has - everybody claimed they made so much money and it was so easy. This is not the case AT ALL!

Ambit promised to be lower than RG&E by at least 2%, and over the past 9 months, 7 of the 10 months they were lower, usually between 3 and 5% savings. The 3 higher months were only about 4% higher, I was on track to save about 3%, but their free energy benefit will kick in. That will about cut my overall Natural Gas Bill in half. I am a happy customer.

I have been a customer of Ambit for over two and a half years. I have always saved money. I also earned Free energy and got enough points to go to Cabo Mexico! Not sure about some of these complaints but my experience has been the best!

I signed up as a customer back in April. Initially I signed up for a variable rate plan and within a couple of weeks, Ambit came out with a 6 month rate plan that saved me 40% on my supply charges at the time. I read many of the reviews here about not being notified at the end of the contract and being switched to a higher rate so I was a little nervous about what might happen. I just received a letter in the mail last week from Ambit notifying me my plan was going to end and recommended I sign up for a new plan. In addition, my consultant that signed me up also notified me that same day. I logged on to my customer website and renewed my plan for another 6 months. Thanks for the savings Ambit. I was worried for no reason at all!

I normally don't trust third party suppliers, however my neighbor encouraged me to start using Ambit. Boy, was I fooled. After the first year, they said they sent a renewal by mail which I never received. They started charging me 3 times the rate. I been overpaying for electric without knowing for the past 4 months now. I assumed it was the summer. I will have to pay another 1-2 cycles for them to come off my account but this is how they make their money and have become a billion dollar franchise. If you call and ask if anything can be done about your previous payments, their staff are trained to just give you the finger and let you know that they screwed you really really nice. Again, I never got any renewal not either by mail or email so they state but again this is all a big part of their scam.

Signed up for a fixed rate program. Rates were jacked from 8 cents to 17 cents, didn't realize it for two months. Turns out we didn't realize the fixed rate had ended. Point blank, they take advantage of customer oversight and jack the rates to whatever they see fit. A very dishonest approach in my personal opinion. We originally saved 80 bucks over the course of 12 months and lost 400 in 2 months. More, you can't get switched back to Com Ed for TWO MONTHS after you notice the billing rip off so you end up paying these absorbent rates for two more months.

I agreed to a set kwh rate with a two yr contract. They raised my rate. I asked for a few days for extension, they said they could do a percent down and the remainder paid in a few days. I agreed. I was shocked a week later I had a bill due of over 450.00. They threatened to turn my electricity off if I didn't pay it. I asked them about our agreement, they stated I was late which I wasn't. Something needs to be done with them. I am looking for new service.

I signed up to be a consultant for the company. It sounded like a good opportunity and the website was very positive. That same day that I signed up and paid the fee, I caught the worst case of the flu that I ever had! A week later, when I recovered, I was overwhelmed with the daily pushy "sell sell sell" emails. I tried to unsubscribe but the link didn't work. When I called and waited 20 minutes for consultant support, they notified me that the fee was non refundable after 3 days.

I received my first bill and there was over $130 savings. They have been very helpful and I love the service. No problems whatsoever. I signed up as a consultant and have put in very little time but have made $100 every week. They deposit every Thursday and it's on time all the time. Very pleased with the business.

I would highly recommend Ambit energy for anyone who truly cares about saving money. They gave me (and any consumer who signs up with them) a chance to get free electricity. All I did was tell my friends and family (just like DISH Network gives you $50 to refer a friend) and had them become customers of Ambit energy. For almost 2 years now I have not had to pay the supply portion of my bill. On average, my energy supply charges are about $65 a month. In the last 22 months, I have saved an average of $1430 dollars! Money right back in my pocket. I have read some of the reviews on here about Ambit and all I can say is if you aren't saving $ you aren't trying to.

We switch over to Ambit Energy a little over six months ago and have saved on our electric bill and have several friends & family members that are enjoying the savings. We are extremely happy with the way Ambit Energy has handled our account and their customer service.

Ambit Energy builds its business model based on family referrals. I have felt welcomed and valued and they do what they say. Even though no billion dollar company gets it right every time, if they made it a practice to trick people and price gouge the Public Utility Commission and Attorney Generals would shut them down so fast their heads would spin. And furthermore, they wouldn't have any customers. Duh!

Ambit Energy committed fraud and will do nothing about it. My consultant, Edward **, listed his email address on my profile which meant he intercepted all notices from you concerning a new plan I was entitled to. He also set up an Ambit account with his own password without my permission. I NEVER received a notice that my rates would double. I see this as fraud plain and simple. These actions should result in fraud charges against AMBIT. When I called to resolve this problem I was told that you have no control over your consultants' actions. I never heard such garbage in all my life. I would NEVER refer anyone to your company. Please keep in mind that these consultants receive a commission on the amount of money their customers pay to Ambit which tells me they can make more money every time a customer has his rates go up. This is a total scam.

I did not even realize I was actually signed up with them. I was promised a vacation and never received it, so I assumed that I did not have Ambit energy until I started looking at my bills better. They are charging double the amount of my electric. Ambit needs to be turned into the PUC and the BBC.

They give marginal discount, then BOOM 2X and 3X bills. They do not produce energy at all but oil and coal futures. Then sell back to the utility company. NO discount and then after canceling my account they restored service again taking over my electric bill. Profits come from the scam to give to the consultants. They advertised .10kwh raw electric charges and compare it to your entire bill which includes connection fees, distribution charges, and other associated fees. How can you compare raw electric charges with a bill that has so many other charges on it. The utility company already offers the lowest possible price and when comparing .10kwh and adding the associated fees to it the utility company is cheaper. AMBIT = SCAM big time scam. And the only reason you would not think so is if you're a consultant or if you don't understand your energy bill.

Signed up for a fixed rate program. Rates were jacked from 8 cents to 17 cents, didn't realize it for two months. Turns out we didn't realize the fixed rate had ended. Point blank, they take advantage of customer oversight and jack the rates to whatever they see fit. A very dishonest approach in my personal opinion. Point blank we saved 20 bucks over the course of 12 months, and lost 400 in 2 months. Yes I totally understand it was our oversight, I still don't agree with taking advantage of a customer this way.

A friend of mine wanted me to sign up with Ambit Energy through him. To help him out, I looked into it. I was working on setting up an account when I was hung up on. I called Ambit back immediately on April 4, 2015 to make sure that I would not be enrolled as I now wanted nothing to do with them. I later received an email about my enrollment, so I called again on April 29, 2015 to again state that I wanted nothing to do with Ambit Energy and I did not authorize an account. I just saw on the back page of my electric bill that I had an account with Ambit Energy. I am furious.

I have been with Ambit energy for almost 3 years. I have been happy with their service until recently. All of my renewals are say that I have a better rate but I have not seen a change in my bill. It has been the same from the beginning up until now. However I do not plan on renewing with them when my contract is up. I recently changed jobs so my pay schedule was a little off. I called Ambit to acquire about their bill extension program. Their options sucked, excuse my language. In order to even receive an extension you have to pay %60 percent of your bill. What sense does that make? I only needed it to be extended a day. Obviously, if I am asking for an extension I do not have 60 percent of the bill. As a loyal customer I think I should have had a few more options.

Stay away from Ambit Energy. It appears when looking at their rates, they are cheaper. NOT THE CASE AT ALL. They will charge you "Customer Charge" fees and other unknown fees that increase your bill each months, which in turns makes Ambit more expensive. In addition, after having Ambit for a year, I moved to another apartment and did NOT retain Ambit. Ambit normally billed me on a monthly statement (i.e. May 22 thru June 23); however, for my last bill that Ambit should have billed me on their monthly statement was for days June 23 - July 15, BUT AMBIT chose to break off their normal monthly billing statement for June 23 thru July 15th into two separate statements for my 22 days of service.

I called Ambit Energy to find out why I received another bill for August - 2 electric bills in one month!! :( The person I was speaking with couldn't give me the answer so after a long time waiting on hold finally I spoke with a manager - the manager didn't answer my question. She just hung up on me!! I regret that I have Ambit Energy - customer service sucks - don't go with Ambit Energy.

Had a 12 month contract that saved me 3% then the contract ended. But I hadn't opened the letter from them till 2 weeks later and asking what the new contract would be pegged at and it was about 2% savings and I said I'll consider that and happen to ask what my rate was when contract ended (what I'm presently paying) and they said it went to 17.5 cents and that PPL was 8 cents. That's a 110% increase and he had the gull to ask me to switch back. But I had to wait 2 billing cycles. At that rate with normal PPl bill at $175 month my new bill was $375 and these creeps actually expect me to do business with them again???

On my July bill I received an 81% rate hike because I did not renew with Ambit - they moved me to monthly service. I did not receive the notice and they only send one notice as required by law by mail. I called and spoke with multiple people and they won't adjust my rate and state it can take up to 2 billing cycles for any change to take effect with ComEd. That is insane. It is summer and our usage is high - my bill is an extra $82 for July and will be about the same for Aug and close to that in Sept. That could be an additional $200-250 I will pay Ambit. What a SCAM.

I never received the "renewal" letter, so they moved me to a monthly plan that was 75% higher than previous rates. I asked for a supervisor and after 20 mins had to leave my # for a call back. It's been 30 hours and no call back yet. They wouldn't adjust my account. I have cancelled my service with them and moved back to ComEd. Don't do business with them - they are horrible!!!

Buyer beware. They hiked up my rates from .12 cents a KWh to 20 cents without informing us. When we tried to complain they told us there's nothing they can do. We tried to negotiate a settlement with them and they refused. I called the local energy regulatory board and they told us that since they are not monitored under them they have no power over them. Stay away is all I have to say.

My experience has been completely positive. I have been an Ambit customer for electricity since 2011 and Ambit has delivered on their promise. My energy costs have consistently been 2% lower or better than the going rate of National Grid. There have never been billing problems. No wonder Ambit has an A+ rating with the Better Business Bureau! I have now signed up for natural gas with Ambit.

I been with Ambit Energy for over 1 year. Ambit is the highest rate energy supplier here in CT. J.D. Power A +++ rate with the BBB. I been saving 26 percent on my electric bill and after 4 months I receive free power. Ambit give away over 1 million each month in free power. What other company does this and I went on my first rewards vacation with my 45 point rewards. Ambit gives you a personal website to adjust your rate once a month and to track your me used. I would recommend this company to all my friends. If you are with Ambit make sure your website is set up with customer support so you can adjust your rate so it's always the best out there.

Ended service after contracted agreement and was hit with a 5600.00 pay off notice to BGE. When contacted Ambit explained that the bill was because we exceeded our budget billing use. They acknowledged that we should have been contacted but did not (no reason given). They really put us in a bind with no concern in helping us to resolve the issue or reduce the debt. Please do not sign up with this company. They should be ashamed of themselves for taking advantage of people and enriching themselves at other's expense to line their pockets.

Nothing but hidden fees and lies!! My bill always ranges from $100-$150 for a 650 sq ft apartment with 2 full time employees/students (we are never home). I have had my electricity shut down twice in the same month and when you call their customer service, know that your issue will not be resolved without you paying what they're asking you to! Also, know their online services are nothing but a scam. I asked to turn down my services and the rep replied with, "I'll be more than happy to assist you with that"...??!! And of course they kept my deposit, like I'm sure they always do! I usually like to leave the pros on all my reviews, but I have nothing positive to say about AMBIT ENERGY! Please do yourself a favor and avoid headaches by taking your business elsewhere.