Ambit Energy

Did not know that there are transaction fee that charged monthly on my power and gas bill that I do not have to pay. After I switched to Ambit, I carefully monitored my bill and I saved over $150 a year. I had been paying $150 for the same service, same product every year... Thanks to Ambit.

We Live in Edmonton Albert Canada. We have been using Ambit Energy Canada since May 2018. We are having a great experience with Ambit Energy Canada. We are happy with the services for both electricity and natural gas supply. We have no issues with Ambit Energy Canada nor customer service. The online system is easy and friendly. The rate is very competitive. Our family members, friends, and business associates are happy saving money with both of the services. We thank you Ambit Energy Canada finally supply both electricity and natural gas to our city.

I have been a Customer & Consultant with Ambit Energy since 2016. They have had great rates and any issues that have come up have been resolved. 90% of the people I have dealt with have been friendly and helpful, which is more than I can say for some other establishments.

I have never had a problem with Ambit for over 3 years. I get free electricity with their Free Energy Program and have saved a lot of money. The company sends you an email, text message and a letter about 45 days before you are up for renewal. I suspect that many of the people complaining on this site just never checked their mail or renewed and went into the default rate. My energy consultant also always reminds me to renew. I think Ambit does exactly what they say and what is written in their terms and conditions.

I have been a customer of Ambit, in upstate NY, since 2012. So have my parents and siblings. We have never had a bad experience. I have gone onto National Grid's website and did an ESCO comparison for myself as well as my family, and found that we all saved on our bills as promised. EVEN when the polar vortex hit in 2014. Our bills soared, as everyone else's did. I called Ambit & they explained why. I then called National Grid (my incumbent) & had them do a side by side comparison of my bill with Ambit & what it would have been if I had just stayed with my incumbent as my supplier. They researched it & told me that believe it or not, I actually paid LESS thru Ambit than I would have thru them.

Please beware of Ambit Energy Plans. Read the small letters. I was a happy customer of Ambit Energy for 6+ years until I was charged more than twice from one month to the other consuming less KW hours. My went from an average $300 to $762.55 without any explanation but because I had switched to Wholesale Plan. They claim that they will charge customers based on the energy demand at that month. I will never contract their services and will never recommend anyone to subscribe to their service. After 6 years of loyalty they did not even have the courtesy of alerting me and offer a payment plan. I felt robbed and ripped off.

Please do not get this service. I am in Mansfield, Texas in an apartment and I am receiving on average a 160 electricity bill every month. I get charged 3 additional fees for outsourcing. It's absolutely ridiculous to where I'm thinking about filing a lawsuit.

This company trying hard to get money from you, customer service sucks especially in Texas. Not sure if this people are trained enough to the position. Is a scam. Beware and do your homework before you got stuck.

Our landlord highly recommended using Ambit Energy at our new rental home. He referred us to an Ambit "consultant". I expected to speak with an employee, but got a man name Paul. Paul told me about a "market plan" which he had been a part of for a year. His bills had been much much lower. He told me this plan follows the market so in theory, it could go up with the market, but, he told me, it would never go more than double a normal month, and he didn't even expect that. I asked if there was a termination fee. He told me yes, but that I just had to ask for it to be removed. We joined the plan.

I spoke with a nice representative today, who helped me as much as she can. My problem is not with her specifically, it is with Ambit Energy as a whole. I receive a extra $30 a month fee on my bill, because my payment due date does not fall on the days that I am paid from my job. The company will not allow me to move my due date, which I have requested to be done twice. Which means, in the past 6 months I have paid a additional almost $200 for electricity which is not at all fair.