Ambit Energy

Ambit Energy Reviews

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Overall Rating1.9 out of 5
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Ambit Energy Reviews

ConsumerAffairs has collected 631 reviews and 719 ratings.

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Customer ServiceStaff

Reviewed Nov. 2, 2023

I am in the process of moving into a new apartment and was directed to set up my electric service via Ambit. I received a call from them on 11/2/23 after submitting an online form and the sales rep spoke so fast and did not say what company he worked for. He then demanded my social security number which I declined to provide. I looked this company up on Google while he was talking AT me and discovered that it is a Multi Level Marketing (MLM) with abysmal reviews. When I mentioned this to the rep, he dismissed my concerns and started talking even faster.

I got really bad vibes from him (predatory) and told him that I would be going with a legitimate energy utility company instead. To my surprise, he pivoted to an accentuated and extremely RUDE mocking tone and told me to have a nice day. He then hung up on me! TERRIBLE company. 0 stars. Avoid at all costs and go with a legitimate utility provider and not a MLM.

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Sales & MarketingStaff

Reviewed Oct. 25, 2023

This multilevel marketing company will get your family member to sign up and then they of course are excited to save you on your energy. Typical scam artist company. I wound up paying over $800 more for the year that I would have had I just stayed with the main provider instead of this greasy marketer. To the person who was excited about her rep's “positive energy” - don’t drink the Kool-Aid, they will get you and screw you over!

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    Reviewed Oct. 25, 2023

    Mrs Aura ** was my consultant. My God she was able to get the job done with my electricity. I will recommend everyone I know in Houston Texas about her and to get them to switch their electric provider when I tell you she made me feel so comfortable and calm. I want to thank her for all that she’s done and I am very grateful to have spoken to her, her positive energy has rubbed on me. If I could I would give her a trillion points.

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    Contract & TermsSales & MarketingPrice

    Reviewed Oct. 11, 2023

    The worst electricity company you could possibly use; they charge such high fees that make the customer think they are a scam. I’m canceling my contract with them after a bill of $352 + $150. The only thing they could explain was something about a 'summer break adjustment' - what??? I live alone, I'm hardly ever home, I use my TV sparingly. It doesn't make sense. Even though I knew I was being charged unfairly, I was paying half the amount because there was no way I could afford to pay $352 + $150 at once. I paid $160 and was gradually paying the rest. Suddenly, they disconnected my electricity when I least expected it. NOTE: and it has nothing to do with late payments. TAKE MY ADVICE, IF YOU DON'T WANT TO BE SCAMMED, don't sign a contract with this company.

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    Customer ServicePrice

    Reviewed Sept. 29, 2023

    Most expensive energy bills I’ve ever paid. I feel trapped, belittled, and disrespected. The customer service is a joke, it’s almost impossible to get someone on the phone. When you do, it’s someone in a call center in India. You can barely understand them, they can barely understand you. Not fair for either side of the conversation. I’ve had the most horrible experiences with this company. I do not trust them in any way. Save yourself, don’t do it! Lol, trust me… It’s an absolute nightmare.

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    Sales & MarketingPrice

    Reviewed Sept. 15, 2023

    They are charging $479 for an 1100 square foot home. Nothing has changed, but my energy has been going up $100 every single month. Please don't use them. I'm canceling and encouraging others to do the same, because it's definitely a scam. My bill used to be around 170 or 180. I've been with them for 10 years, but I'm leaving because he literally told me my usage is 17.50/ kilowatt.

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    Sales & Marketing

    Reviewed Sept. 15, 2023

    Just like the review I just read. Stay the hell away from scamming Ambit. I am in a 2 bed apt and my bill has been 200 to 350 every month. They lied to me when I signed up and their rates are ridiculous. I hate them with a passion.

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    Reviewed Sept. 15, 2023

    I live in a two bedroom. My son and I only. My bill is never below 200. We ** everything out. I even had my landlord check for air leaks. This is the worst company. They offer you a plan or contract with the promise of saving. It’s crap. My bill is worse.

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    Punctuality & Speed

    Reviewed Sept. 11, 2023

    My house is 900 so. My bill was $400. I paid all but $100. Made arrangements to pay the remaining with my next bill and they still disconnected my service for nonpayment. This is ridiculous. I have never been late, in fact I always pay several days early. And I get disconnected in this Texas heat.

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    Customer ServiceStaff

    Reviewed Sept. 10, 2023

    Please Do not get services with Ambit Energy, they have some good talking workers that will finesse you & make you feel like you’re using a lot of Kilo. Please be advise they’re really good with their communication skills..

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    Ambit Energy author review by Jonathan Trout

    Ambit Energy got its start in 2006 and continues to offer cost-effective choices for energy consumers in deregulated markets. It has won numerous awards, including J.D. Power and Associates’ number one most positive recommendations.They have over one million active customers.

    • Rates and plans: Ambit rates and plans differ depending on your location and whether you’re a homeowner or business. Visit their website and type in your zip code for accurate rates. A full list of Ambit’s service areas is also available online.

    • Green energy: Ambit is Green-e Energy certified and offers renewable energy from sources like wind farms to provide clean energy. If you choose a green plan from Ambit, you can be assured you will receive energy from a clean resource, reducing the environmental impact.

    • Solar power: Are you looking into solar power for your home? Ambit partners with Sunrun, a leading solar provider, to offer residential solar power to residents in California, Connecticut, Massachusetts, Maryland, New Jersey and New York. Sunrun offers worry-free service, taking care of the paperwork, permits, installation, monitoring and more. You can apply for solar power on Ambit’s website, and a Sunrun representative will contact you to walk you through the process.

    • Free energy: You can earn free energy through Ambit’s free energy program and potentially reduce your monthly energy cost by up to 100 percent. The free energy credit works by taking the average daily energy costs of customers you’ve referred and multiplying it by the number of days in your billing cycle. You can earn free energy every month, up to your total energy costs.

    • Travel rewards: As an Ambit customer, you earn one travel point for every kilowatt-hour you use. Points can be redeemed on Ambit’s website through travel packages that include things like spa or golf getaways, cruises, vacation packages and more.

    by Jonathan Trout ConsumerAffairs Research Team

    As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.

    Ambit Energy Company Information

    Company Name:
    Ambit Energy