Club Wyndham Reviews

Beware of the “Free Cruise” Offer. I want to share my experience so others can be aware of what they may be getting into. While walking around National Harbor, my spouse and I were approached and invited to attend a Wyndham timeshare presentation. We were told we needed to put down $50 to reserve our spot for the next day. We did receive the $50 back afterward on a gift card.

Nothing but a scam. Tell you one thing and ends up being a scam. Anytime a company hides thing from you is wrong. My understanding it was a $23 a month for 2years point deal. Got package, went to my resort, reviewed and found financing agreement I did not sign but the salesman signed my name to a total of $128 dollars 2 years. This was in the mild that I never even laid eyes on.

Club Wyndham is the WORST and most deceitful company I have ever dealt with. In theory, an "ownership" provides a certain number of deeded properties or "points" that can be used for vacation bookings. To be very clear, the Wyndham resorts are strictly in the United States and a couple resorts in Cancun and Cabo, Mexico. They will tell you about the wonders of converting points to RCI for international bookings, but good luck ever finding anything you might be looking for. Annual maintenance fees are exorbitant.

Would put less stars if I could. Both the vouchers and timeshare are scams. The vouchers are worthless. Can book a trip cheaper without it to same resort. Also the timeshare is a money grab done by a high pressure sales team. Don't do it.

I have never dealt with a company as cold and incompetent as this. I’ve been trying to resolve our contract issues, and the absolute lack of cooperation and empathy from their staff is beyond words. They spent months putting me through an exhausting runaround to get someone to look at our file for an exit review. During my last attempt to get basic help, I was transferred five separate times between the exit team, billing, and owner support, only to be passed around and left with zero resolution. This company should be ashamed of how they treat people who are dealing with major life challenges. I am at my absolute limit with this ongoing nightmare and the constant evasion tactics.

I strongly recommend never buying a timeshare from any company based on my regrettable experience with Club Wyndham. From my perspective, the company is far more focused on making the sale than on ensuring the product is truly a good fit for the customer's financial situation, travel habits, or long-term needs. The sales process was aggressive and highly persuasive, and it often felt like they were determined to make the sale at any cost, regardless of whether the purchase made sense for me. Unfortunately, the reality after purchasing has been very different from what was promised.

Club Wyndham takes comfort in scamming people with the use of tantalizing promises that they never deliver upon. From our understanding, and based upon our experience, they lack accountability as a business. My partner and I had won a 'no strings attached - free vacation.' The company later made up every excuse to not give it to us. We figured that it was essentially a scam to obtain our personal information. Wyndham utilized every excuse to rob us of the vacation that we were promised.

My wife and I went to this shop in Pier Park and we paid 50$ for a presentation. With no pressure to buy anything out so they say. We were down here on our wedding anniversary and when we got there everyone was really nice. Until the end. They started out by telling us the packages and showing us around. Then they started with wanting to run our credit and when my wife said no they wouldn’t take that as an answer. They started to be bullies and be rude. My wife was so shaken up at the end and we couldn’t wait to leave. It was a horrible experience! Do not do it!

Buyer beware Club Wyndham for over 15 years and paid my maintained at Shawnee golf resort now bankrupt and now they do not who I am, can not find any information for me never sent me a letter and when I call spent hours, getting transfer from one person to another and then hung up on can not find my info travel leisure sent a check after weeks reach out, was told there would be contacting me about exit or transferring, nothing came and was told to cash the check. It was for assessment fees. Now I am screw because they think that is payment for exiting. If you're not stupid do not buy into any timeshare or points setup. It nothing but a rip off. Pay for ten years on this timeshare plus maintained, all I get is little value was little over $600.00. What a shame how many people benefit from screwing the consumer. Buyer beware. If you have question contact me at **

I spoke to a representative about extending my points this year and was told that they would be extended to 2028. When I went to make a reservation recently, I noticed I had NO points! I checked the website and saw that it said "future use in 2028". I called and was told that I could NOT use my points and could "borrow" points 3 months in advance. That's not the purpose of the timeshare. I am VERY SERIOUSLY considering exiting out of it after 15 years! I was told the supervisor didn't do phone calls and after the representative talked to someone called back and said they could do nothing! THIS IS NOT ACCEPTABLE TO ME and NOT the purpose of the timeshare!

We haven’t even used our membership and they relentlessly harass us with phone calls to “discuss our membership” which means subject yourself to another high pressure sales pitch. Don’t buy in! It just gives them permission to stalk you no matter how many times you tell them no. They keep changing their phone number so you can’t even block them.

This is a horrible company. They consider "owners" to be proven suckers and every time you visit a property they insist on you attending an "owner update" which is just a way to get you in the room with a salesperson where you hear how you can get out of paying the odious maintenance fee (which they assess) by giving them a bunch more money. Take my advice and don't get involved with Wyndham.

I paid the 199 fee for a future stay and sales presentation which I was waiting to schedule pending results from some ongoing medical tests. After all my testing I was told that I need to start some extensive medical treatments. I called Wyndham to ask if I could have that fee refunded and cancel my promotion as it was obvious I would not be in any position to be a timeshare candidate with the new health issues which I had just been presented with. I was told unfortunately there are no refunds no exceptions even medical.

Clearwater Beach is a beautiful serene-ish beach location and nice Wyndham property here. My experience was completely ruined by interaction with the office staff. After avoiding all contact with the sales staff for years, I was advised at checkin that the company had been sold and I "needed" to attend on-boarding, not sales, to be informed the changes. After being informed of the changes and that I had an "unclaimed credit", the pleasant interaction took a bad turn. A new person (possibly higher level) came, informed me I was not eligible for "this" because of the type of contracts I had, and began to speak of "refinance"...At which time I halted the discussion because I have ZERO desire for that. Original guy comes back and suggests I flipped the script. I said I misunderstood to "unclaimed credit", but knowing it involves refinancing, I was not interested in claiming the funds because I did not want to go through the process.

Our experience with Club Wyndham was extremely disappointing!!!! Bellow F rating! From the initial marketing solicitation by LaJoyce **, through the lengthy sales presentation and subsequent interactions with management, we were repeatedly promised benefits and incentives that were never delivered. We attended the presentation based on specific representations made by their team over 90 minutes long, yet after the presentation we found ourselves having to repeatedly follow up regarding the promised incentive, with little to no resolution, including manager Jamie whom we trued to follow up for over a week, and he continued misleading us.