Vida Vacations

Vida Vacations Reviews

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Overall Rating1.5 out of 5
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Page 1 Reviews 0 - 10

Reviewed June 24, 2023

The man with the madrid tattoo at Riviera Maya is the most disgusting human being to ever walk the face of this earth. Anything they say like free credit etc "you'll get it tomorrow," YOU WON'T. Absolute trash scammers, pathetic.

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Reviewed June 22, 2023

Thus far, the sweeteners are non-existent. We have renamed Club Freedom, Club Fraud. It still owes us $700+ after giving us a lesser quality room that we cancelled. Hotels and cars it offers often are more expensive than going to Expedia or Avis. And the $3,000 cruise credit is a total hoax. All Club Fraud offers is the wholesale price which only save a few hundred dollars. The executive homes and discounted first class air also a no go. All are resellers that you can get for free online. The Vidanta rooms always seem to be fully booked and you have to take them for a full week, Saturday to Saturday. Spend your money elsewhere.

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    Customer ServiceSales & MarketingStaff

    Reviewed May 23, 2023

    I and my boyfriend took the Royal Caribbean and the ship stop at Puerto Vallarta. We entered a mall near the port and someone introduce the Vida says only one hour tour and free taxi then we can get really cheap travel packages. When we arrived there, sales spent nearly 4 hours to try to take money from our pocket. They said it's not timeshare and it is new member package. You will get 70% off of the vida vacation nights and 30-70%off for all luxury hotels for unlimited nights. Besides that, you will get 299 per week deal. The member fee initially is around 18000 and they cut it to 10000, then 6900...

    We refused to pay today then they bring us to another guy. The guy is offer us pay 2500 then we will become member, enjoy one week free for vida property and 2000off for all inclusive hotel. We don't want to it, since we reviewed online, everyone said it's scam. Then he offered 750 to enjoy Disney cruise. And we still not do it, he was piss off and became rude. We felt lucky walk outside of the building without paying anything. At last, we pay the taxi fee to get back our cruise. We totally wasted one day there and pay 20 dollars for taxi.

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    PricePunctuality & SpeedStaff

    Reviewed May 19, 2023

    May 2023 my husband and I took a day Excursion through Vallarta Adventures which is something we got from a different timeshare presentation. Upon returning to the cruise terminal port on our way out to try to get a taxi, there was people inside at stand which didn't appear initially to try to sell you a timeshare tour, but evidently they were trying to get you to go to a timeshare presentation. I almost got us through it and we talked for quite a bit with the gentleman and we know that we didn't want to go to any but in the end my husband wanted the free breakfast so we ended up getting suckered into it. We were promised a breakfast and then a 60 Minute tour that was going to be on a elongated golf cart golf cart type vehicle which held several people.

    When we got there they said that to her would take quite a bit of time since their property is over 3,000 Acres so we opted for the short one which was in an office building upstairs is a typical timeshare presentation. So once breakfast was done I was looking at my clock and what ended up we were being told was 1 hour presentation the hour didn't even start when we finish with breakfast it started when we got back up to the up to the timeshare presentation room again after several minutes touring the property scene rooms going through visuals of future properties blah blah blah.

    Total time spent there was just about 4 hours. I was livid on our last day of vacation. I wanted to spend more time relaxing by my pool, not putting up with their multiple layers of sales people that all didn't seem to understand the word no. The people themselves were very nice sweet talking and pleasant, but they were kind of like someone mentioned before, salesman in a snake suit. They had one motive and that was to pressure you into something when you balked at the price, they brought somebody different and put you in another room to get what you were offered, then another person comes to ask how it was then they stick you with another price and it went on and on and on.

    They saw that I was getting upset and at this point trying my best to be pleasant with them but forcefully kept on asking for the damn taxi to leave period they had no problem escorting you right where you needed to be when you got there but when it came time to leave they pointed you the direction and we were kind of lost and stuck in Jurassic Park. I'm very thankful we walked out of there without spending and dying but people that have not been in as many tours as we have would definitely have a problem say no to them. But that would be the biggest mistake of your life, when you can rent it from Airbnb, from someone else, regardless of the cost, and the long term would save you thousands of dollars rather than paying and exorbitant fee up front and then continually paying for every week you want to go to on vacation. And they conveniently ask you a front if you have any other appointments.

    If you are tempted to go on a tour, which I'm warning you not to, at least tell them you have an appointment like in three hours from the time you walk in their door, although I'm not sure that would help you. They would probably try to argue and fight with you that you was supposed to have no time limits, yet you were promised a one-hour tour after breakfast or lunch whatever meal you went to, which is not going to happen I guarantee.

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    Customer ServiceStaff

    Reviewed May 7, 2023

    We attended a Vida Vacations presentation with a friend. We purchased a package and later changed our minds after reading the negative reviews on this site. The next morning, we emailed the company stating our wish to cancel our purchase. Profeco, the consumer protection agency of the Mexican government allows one to cancel a purchase within five days to get a refund. The Membership Services department of the company called us shortly thereafter and asked if we could return to the resort and gave us an appointment to see a representative. Our concerns were met with kindness and respect, and we were able to cancel without a great deal of difficulty.

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    Contract & Terms

    Reviewed May 4, 2023

    Please not attend the presentation with Vidanta or Vida Vacations because my last presentation was November 1, 2022 and was terrible. The promises before sign are wonderful, after sign the contract changed everything and the service is terrible. My opinion is avoid the Vidanta's trap, please not accept the invitation at Vidanta's presentation or Vida Vacation Club!!!

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    Reviewed March 22, 2023

    Checking in: Get a receipt for resort fee, keep with passport, they will dispute payment on checkout.

    After check-in: Greeted by personal concierge, given potent drink, do not drink it until after you decline free breakfast and 1-hour presentation booking slot, even if they insist that you must attend.

    If you attend breakfast your salesperson joins you for breakfast then takes you to the isolated sales area, note, no guest WiFi access. They will draw rectangles, acronyms, lines, a dollar sign and cross it out, etc. Ask for a standard contract to review while they are doodling. When they step away note the laptop camera is pointing towards you, they are waiting for you to discuss information to use on the sale closure. Make something up and watch them return to use that information to close the sale. You then meet the manager, taken outside to meet the unscrupulous used car salesman, then taken to a basement to meet the “closer” who actually is a used car salesman. Then told how to leave, unescorted, back to shuttles.

    Time wasted: 4 hours.

    Gained: Breakfast, tour of property, water view from best balcony, discount on resort fee (keep receipt.)

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    Reviewed Feb. 20, 2023

    It began with a sales presentation from Vidanta Resort of Puerto Vallarta. They include offers sounding too good to be true, well we are finding out the hard way that NOTHING so far has come into fruition. We had 2 offers we wanted to take advantage of--- cruise and flight 75/each. Well these ended up being scams and the "companies" that Vidanta works with, have no choice but to lie and be in the middle of the scams. IF YOU ARE CONSIDERING A PURCHASE OF THEIR VACATION WEEKS, WELL STAY AWAY. Estella from Grand Incentives who seems to be accommodating and helpful, may be stuck in the middle of Vidanta's scam. We should have known better by reading the countless reviews on this scam.

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    Reviewed Feb. 12, 2023

    My new wife and I decided to honeymoon in Cancun and chose a week I had (via an unrelated travel club) at a place called Mayan Palace, one of several Vidanta locations in Mexico. In short, our first 36 hours or so was a nightmare and very much in line with an article we read later describing how people are "taken hostage" who visit these places.

    I have sat through sales pitches on timeshares, travel clubs and the like my share of times; but this one was over the top. The free breakfast buffet and one-hour sales presentation turned into far more than that. My wife was in serious physical distress going through the gauntlet; but little care was shown by several layers of sales people we interacted with.

    Things at one pointed nonetheless sounded good; and I actually initially put a deposit down on one deal. Yet in the final, video-recorded close process, yet more things came to light that weren't prior. After another LONG process through a few last-minute pitch attempts, I was able to get these people to refund my money...and THEN finally get on with our honeymoon. Further, after added investigation, we found that most of what was promised was disingenuous (and in part, after visiting with other vacationers there, a couple of whom regretted their own prior purchase but were now making the best of things).

    The part aggravating, part comical aspect of all this is that the property was most impressive (though not exactly cheap; we wondered how the families with small children did cost-wise). The grounds were beautiful and impeccably maintained, landscaped, etc. Pretty much to a person, the employees were wonderful and attentive to our every need. We ate some of the best meals we have had anywhere.

    In the end, Vidanta's Founder Daniel Chavez has a mid-size Cadillac equivalent of a vacation experience to sell. How and why he sees fit to allow people to sell it as if they were trying to move an old Chevy on its last legs to an unsuspecting sucker I don't understand. So if you vacation to Vidanta, enjoy the experience...but refuse ANY and all attempts to hook you.

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    Reviewed Feb. 6, 2023

    I would like to add our experience to the reviews we read about on this site. I can attest that what we experienced was pretty much the same of the many previous reviews posted, except we did not buy, fortunately. The property is a beautiful 3000 acre Jurassic Park like resort. I would love to be able to stay at such a fine place, but after our experience, I dare not.

    We own several timeshares in the states and have been to many sales presentations, but these folks take the cake. They are as smooth as slick Willie in a snake suit. We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. The whole process, from the 20-30 minute cab ride, twice, to the 3 hours of lunch and sales, put us at about 4 hours. We were glad to get back to our cruise ship and sail away, way away. So, please take our advice, us and the other reviews, stay clear and save your money.

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    Vida Vacations author review by Lisa Ann Schreier

    Vida Vacations is a timeshare company that was founded in Nuevo Vallarta, Mexico in 2010. The company offers real estate interests in 15 resorts in Mexico.

    • Luxury destinations: Vida Vacations offers customers timeshares at some of the most luxurious resort destinations in Mexico.

    • Great employee treatment: The company is known for treating its employees well, and it has been called one of the Top 20 "Great Places to Work in Mexico" by the Mayan Times.

    • Concierge service: Vida Vacations offers its customers a global concierge surface to help travelers plan their travels across the world.

    • Trading opportunities: Customers who purchase timeshares from Vida also have the opportunity to visit destinations that are part of other vacation clubs.

    • Vacation amenities: Travelers who choose Vida Vacations Resorts have access to a huge range of resort amenities when they travel, including restaurants, bars, activities, entertainment and more.

    by Lisa Ann Schreier Timeshare Advisor

    Lisa Ann Schreier has been involved in the timeshare community since 1998. She is the author of, ‘Surviving A Timeshare Presentation...Confessions From The Sales Table’ and ‘Timeshare Vacations For Dummies.’ In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at

    Vida Vacations Company Information

    Company Name:
    Vida Vacations
    Year Founded:
    Formerly Named:
    Mayan Resorts