Club Wyndham Reviews

I spoke to a representative about extending my points this year and was told that they would be extended to 2028. When I went to make a reservation recently, I noticed I had NO points! I checked the website and saw that it said "future use in 2028". I called and was told that I could NOT use my points and could "borrow" points 3 months in advance. That's not the purpose of the timeshare. I am VERY SERIOUSLY considering exiting out of it after 15 years! I was told the supervisor didn't do phone calls and after the representative talked to someone called back and said they could do nothing! THIS IS NOT ACCEPTABLE TO ME and NOT the purpose of the timeshare!

We haven’t even used our membership and they relentlessly harass us with phone calls to “discuss our membership” which means subject yourself to another high pressure sales pitch. Don’t buy in! It just gives them permission to stalk you no matter how many times you tell them no. They keep changing their phone number so you can’t even block them.

This is a horrible company. They consider "owners" to be proven suckers and every time you visit a property they insist on you attending an "owner update" which is just a way to get you in the room with a salesperson where you hear how you can get out of paying the odious maintenance fee (which they assess) by giving them a bunch more money. Take my advice and don't get involved with Wyndham.

I paid the 199 fee for a future stay and sales presentation which I was waiting to schedule pending results from some ongoing medical tests. After all my testing I was told that I need to start some extensive medical treatments. I called Wyndham to ask if I could have that fee refunded and cancel my promotion as it was obvious I would not be in any position to be a timeshare candidate with the new health issues which I had just been presented with. I was told unfortunately there are no refunds no exceptions even medical.

Clearwater Beach is a beautiful serene-ish beach location and nice Wyndham property here. My experience was completely ruined by interaction with the office staff. After avoiding all contact with the sales staff for years, I was advised at checkin that the company had been sold and I "needed" to attend on-boarding, not sales, to be informed the changes. After being informed of the changes and that I had an "unclaimed credit", the pleasant interaction took a bad turn. A new person (possibly higher level) came, informed me I was not eligible for "this" because of the type of contracts I had, and began to speak of "refinance"...At which time I halted the discussion because I have ZERO desire for that. Original guy comes back and suggests I flipped the script. I said I misunderstood to "unclaimed credit", but knowing it involves refinancing, I was not interested in claiming the funds because I did not want to go through the process.

Our experience with Club Wyndham was extremely disappointing!!!! Bellow F rating! From the initial marketing solicitation by LaJoyce **, through the lengthy sales presentation and subsequent interactions with management, we were repeatedly promised benefits and incentives that were never delivered. We attended the presentation based on specific representations made by their team over 90 minutes long, yet after the presentation we found ourselves having to repeatedly follow up regarding the promised incentive, with little to no resolution, including manager Jamie whom we trued to follow up for over a week, and he continued misleading us.

We received a call from Wyndham offering a stay in Branson, PLUS $100 Prepaid Master Card. $100 Certificate for a one night stay in any Wyndham. We were on a road trip, so decided Sure! There 90 minutes, Turned into 3 HOURS. The FIRST person offered us a ridiculous HIGH price! We said NO. The second person offered us a lower ridiculous price. The THIRD person they sent in to talk to us. We JUST SAID NO!! They PROMISE EVERYTHING, ALL LIES!

We were told that if we try the "discovery package" for 3500 dollars, that we would be able to benefit by selling our points to others. That was a bigggggg lie. I filed a complaint and the investigator was unethical and biased from the beginning telling me that it wasn't likely that we would receive the rest of our funds back before ever investigating. We were pressured into the contract and were lied to. The sales team harasses you despite how many times you tell them no. I will never use them again.

They told many many lies to us. Including, we can bring our huskies to the resorts, the resorts pay for itself, you can go anywhere around the world for great prices, and much more lies!!! Then you find much cheaper vacations not using them and can't get out of it.

As a Club Wyndham owner, I have become increasingly disappointed with the aggressive sales tactics used during what they call an “owner update.” Be aware: these are not simple updates. They are sales presentations designed to pressure owners into signing new contracts. From the moment you check in, you may be told you have an “owner update meeting” the next day. In reality, it’s a lengthy sales pitch that takes away valuable vacation time. The sales tactics felt extremely high pressure. When we politely explained that upgrading was not within our budget, the tone of the conversation changed. There were snide comments, dismissive attitudes, and subtle attempts to make us feel irresponsible for declining.

My experience with Wyndham Club has been a complete disaster. The properties available through the membership are nowhere near what was presented during the sales process, and the few acceptable options cost significantly more than expected. The entire experience feels misleading, and I regret making this purchase.

I went to a Club Wyndham on vacation in New Orleans. I would say the people I worked with were amazing. From the salesman, Brian to Hannah then Jay we all worked out a plan that was right for me at this time. Anthony wrapped it all up with a great presentation and more information and made sure I understood everything. Very educated, informative, pleasant, kind and heart warming. They made me feel like family..

RCI took my 2026 Club Wyndham points and posted them as usable points in Oct. 2025. I did not authorize or transfer these points as these points were not even available to me back in 2025. I did not find out till March 2026 when my new 2026 club Wyndham points suppose to be available to me for vacation planning. I called RCI and Club Wyndham in late March and RCI admitted their mistake and told me that Club Wyndham allow RCI to post them and they will return those remaining balance points back to my Club Wyndham account.

I strongly recommend avoiding Wyndham Resorts. I am an owner at Newport Overlook in Rhode Island and have been deeply disappointed by Wyndham's handling of the property. With little advance notice, Wyndham announced plans to close the resort, citing, among other reasons, the alleged cost of bringing the property into compliance with the Americans with Disabilities Act (ADA). This explanation is difficult to accept. ADA requirements have been in place for many years, providing ample opportunity for Wyndham to address accessibility upgrades gradually over time rather than using them as a justification for closure. Equally troubling was Wyndham's statement suggesting that the Newport Overlook Board or its owners voted to close the resort. To the best of my knowledge, the membership was never given the opportunity to vote on this decision.

After being a week timeshare owner since 1974 at Shawnee in resort in the Poconos PA Wyndham has taken over the resort and tried to pressure everyone to switch over to their new points system travel and leisure. Which just incurs more debt. I sat in on one of their supposed 90 minute meetings to listen to their spiel which I was there over 3 hours. I was handed a 90-day certificate voucher for a 7-Day vacation that I could use to stay at any resort. When I tried to use this voucher I was told I could not because I was booking it 80 days out and it had to be used within 30 days not 90. False advertisement!!

I have had Club Wyndham Ownership for 25 years. The maintenance fee have gone up every year. Triple what they were 10 years ago. Customer service is very difficult if you ever have to speak to a human being. Very long wait times. Up to 2 hour hold times and some transactions require a human. The resorts have not been maintained well. They offer things on the app outside of resort stays but the bottom line is usually not available when try to take advantage of it. My ownership has been paid for for 10 years but I am locked into a huge headache.

We have reached out to Club Wyndham numerous times. We had one response to reach back out to them. We did, and we have not heard anything since that letter. We are trying to give this company our concerns about the horrible experiences. The salesman, Dimitri, and his assistant were not nice and not respectful to us as customers. Our first stay at the LaQuenta Inn was a huge surprise to us! Definitely not what they showed us when they were getting us to purchase. It looks NOTHING like the pictures they sold us on. We would never stay in a “motel,” and we would definitely not pay that amount of money to stay in a dump like that. We are asking for someone to reach out to us to discuss our concerns and for a cancellation and definitely a refund for what we have paid! Do Not Trust This Company!

I recently spoke with Nancy from the Wyndham call center regarding a possible stay for my family at the Southbury, CT location. Initially, the conversation was pleasant while she researched available options for us. However, when I explained that I needed to discuss the details with the rest of my family before making a decision, her attitude changed noticeably. I clearly stated more than once that I could not commit on behalf of the other family members, yet I felt pressured to make an immediate decision. Unfortunately, Nancy became quite rude during the interaction, which left a very negative impression. Because of this experience, my family has decided not to stay at Wyndham. Customer service is extremely important when choosing accommodations, and this interaction did not meet our expectations.

1 Star because zero stars is not an option. Do not believe the promise that these sales presentations only take “an hour.” That was absolutely not my experience. What is advertised as a quick presentation turns into hours of pressure, manipulation, and nonstop sales tactics designed to wear you down until you say yes. I felt trapped, misled, and emotionally exhausted by the end of it. They make everything sound wonderful while leaving out the long-term financial burden and difficulty of getting out once you sign.

Always a hassle! NOT worth it! The website to look availability and to book never works. Always glitching with a 0% success rate for me and My Wife after at least half a dozen times over the last few years. It is honestly cheaper to book your own vacations at really nice places with less hassle. We have been older since 2017 so please take my word for it.

They have you sign up for a sales pitch promising that you get 2 free days at their resort. We went to their office in Windsor CA. And sat through 2 hours of their sales pitch. The timeshare was 100,000 which is way above our budget. We received our paper saying we completed our end of the bargain. We did what they said to do and emailed them with dates and place we would like to stay for our 2 free nights. Of course we never heard back from them. To me this is a deceptive tactic. They make you go to the sales pitch before going to a hotel. That way they can scam you and never give you the rooms you were supposed to receive.

We booked our room 5 months in advance. 6 days before we were called and told we would have to take another room and give up our ocean front room. We need up in a street side room to accommodate us. So why out of all the rooms and I booked early, were we the ones who had to take a less desirable room? How do you overbook? And shouldn't the last bookings be notified?

If they had a 0 I would rate it 0. They will tell you anything and do anything to sign those papers. I got mine less than a month ago with the promise of no problem exit. I have been fighting since to get rid of

If you are considering signing up please make sure you are fully aware of what you are in for. The resorts themselves are ok. Some are a bit tired however availability is very limited unless and each time you stay somewhere they try and upsell which isn't very conducive with a relaxing holiday. We are currently trying to exit and have offered to forfeit all our credits. We are fully paid up so have no debt but you can't exit unless you find someone to take on your contract. I'm uncomfortable with passing on what I think is a poor deal to others. Also you would think if they were confident in what they were selling they would jump at the chance at reselling it and getting paid twice.

We have stayed at the Royal Vista Resort for a few years now and highly recommend it as a prime Wyndham resort. The facility is waterfront with a couple of pools to enjoy while enjoying the stay. We have a large family reunion there each year and are always rewarded with the best experience a resort can offer. From the front desk servicing our every need throughout the week to the quality and cleanliness of the rooms we stay in. All the best in the business.

Was offered to go through a timeshare in exchange for 100 gift card to use at resort.. I fulfilled my requirements and they refused to give me gift card..

I signed a contract for the discovery membership then found out I couldn't book what was promised. I cancelled the contract within 7 days as allowed. It has been a nightmare trying to get my deposit back. I cancelled the contract in January. It is now April and still no refund of my deposit. Do not sign anything with this scam of a company. I would be happy to provide all evidence that I cancelled within 7 days with certified mail. They are scammers!

I wasted money and time with this app instead of using my Choice Privilege and Priceline. They reserved an online reservation utilizing my 7500 points free stay with Super8 in Battleboro NC (which was a demolished building to say the least). After not being able to access the deplorable lobby for 15 mins a black vehicle was an ** (assuming) male informed me no reservations were being honored due to flooding and he noted that all reservations were cancelled. Yet I was bounced around on the phone from corporate to rewards departments for two hours to be told my 7500 points couldn’t be refunded because they couldn’t contact the hotel. I wish I could upload the pictures of the hotel in addition to the unprofessional phone service. Please steer clear of this site.

I stayed approximately 90 days at Echo Suites by Wyndham Katy, and my experience did not reflect the standards expected from Wyndham Hotels & Resorts. As shown in the attached folio, this was a long-term stay with nearly $6,000 paid in full, yet there was a clear lack of maintenance and accountability. One of the most concerning issues was the HVAC system—there was no indication of proper servicing or maintenance logs, which raises concerns about air quality and overall upkeep.

Account Number **. So, this is my story... I went on vacation due to a Wyndham offer when I went to one of their NYC hotels but wasted an entire day on an extended presentation about the Club Wyndham program. First of all, this is a timeshare—something they never address upfront. Instead of owning a specific property, room, or week as they initially imply, you buy points to rent among a variety of hotels nationwide. The sellers are third-party agents who seem unaware of the company’s direction. They tell you that you’ll own a particular property but can also visit others, which is misleading. I was convinced because I had the money and wanted to try something new, thinking I’d save on vacations given their wide range of hotels and amenities.

Like many, I wish I could give this zero stars. They're the shadiest company in history. They prey on the elderly and the mentally incapable by trapping them in small rooms and forcing them to sign papers they don't want to.

Their sales people are ridiculous and ludicrous. I’ve been stopped by 2 of them since being on vacation and since I’m too nice to walk away, I let them give me their spiel. Both times when I told them I was not interested, I got a “well I don’t want to waste my time this is how I feed my family” and after saying I’ll think about it, I got a “there is nothing to think about. have a nice day”. This is predatory behavior and ruined my mood for the day. Will never do anything with Club Wyndham thanks to these people. Good luck.

High pressure sales that tell blatant lies. You don't get to even see the product until after your resicion days are up and by then you owe them thousands for a junk product.

Do not go to a presentation! They are liars. All they care about is getting you to sign up to basically take your money for the rest of your life. I’m an owner and I’m going to exit this year. We already have over $120,000 into this timeshare and they increased our maintenance two years ago from $350 to almost $700 in two years! That’s $8000 a year people! If you do go to a presentation to get a free gift, please don’t let them talk you into it. They will pressure you and pressure you. They tell you it’s an hour and you tell them, “It’s an hour I’m leaving. I’ll take my free gift and go. Thank you”. Please resist signing up with these scammers.

I am disabled. This has been a horrible stay for it to be my first time. Yea I will be putting in a review. The staff was not accommodating at all. I’m from NC how was I suppose to know the hotel doesn’t have heat. My first night here I experienced no heat during these cold days in Florida. I asked to move and all that was available was first floor smaller room that was even colder. I declined and asked for a refund for 1 or 2 days. The night manager explained to me yesterday that this hotel does not have heat and to ask for extra blankets. She went in and in explaining why they don’t have heat in Florida, it’s not usually cold here just a bunch of excuses.

A group of my buddies and I went to the New England Golf show. We were approach about a 4day/3night "Golf" get away at any Club Wyndham resort for a fee of $299. The pitch was "guys golf get away". Come to find out after that it is a timeshare that you need to bring your spouse with you. My wife isn't a golfer and doesn't travel very often. When I made mention that there was no mention of this in the "pitch" at the show, they said "oh well, they reps are supposed to mention it". Bottom line. Club Wyndham deceived us. If they are that dishonest at the show, I can only imagine what it would be like vacation at their places. I should have looked up the reviews prior to signing up. 1391 1 star reviews compared to 26 5 star reviews.

The sales pitch was a complete lie. I was subjected to a five-hour hard sell by multiple salesmen, each promising a better deal. But it was all a lie. Lodging costs about $1000 a night after the fees and interest. A three-year deal turned out to be six years at double the cost. Then two resorts where I had reservations were shut down with no warning just a few weeks before my scheduled vacations. No compensation. Customer service is run by a bunch of thugs. The pressure never ends as salesmen continue to call every week. A total scam.

A waste of precious time and money. We were scammed into purchasing more time with a Wyndham resort that is now closed and going through bankruptcy. Yet our maintenance fees are still being charged. I am writing to my state's attorney general's office and posting reviews on as many sites I can find to complain about everything from, “it will take only one hour to explain the opportunity", to a 4-hour high-pressure sales pitch.

I am sharing my experience as a cautionary warning to anyone currently holding or considering an ownership with this company. My situation proves that even if you follow every rule, pay off your contract in full, and attempt to use their own "official" exit programs, you will still be met with a wall of corporate excuses designed to keep your maintenance fees flowing. They publicly market a "safe" and "official" way out for qualified owners, but in practice, it feels like a calculated trap.

Staff was very pleasant and friendly during my five-night stay at the Days Inn by Wyndham in Semmes, Alabama. Room was clean and A/C, hot water, microwave oven, TV, etc. were all in good working condition. Staff was very responsive to any request for assistance from me during my stay. The room cost was very reasonable. I saw a complaint on a third-party booking website about the cost, but that was likely only because of the fee charged by the third-party booking service. I believe that the person who complained about the cost could have paid the same reasonable amount that I did simply by booking directly with the hotel, as I always do. I will definitely stay at this hotel again on my next trip to Semmes.