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BuyaTimeshare.com is an internet advertising company for timeshare owners who seek to sell or rent their timeshare. The company has been in business since 2000 and has been ranked twice in Inc. Magazine’s prestigious Inc. 5000 List as one of the fastest-growing, privately held companies in the country. BuyaTimeshare.com was also listed as one of BusinessNH Magazine’s Top 10 Companies to Watch. The company is a member in good standing of the American Resort Development Association (ARDA), the Canadian Vacation Ownership Association (CVOA), and the Mexico Resort Development Association AMDETUR. We are the only company in our sector to be accepted into membership of all three associations. For more information, please call us at 800-640-6886 or visit our website today!
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I also reached out to BuyATimeShare.com to sell, rid me of a timeshare mistake. This was the second company I used and wasted money on. There was no mention of placing my money in escrow, pending a sale. The only time I hear from them is when I file a complaint, they never put anything in writing other than the contract. The response to an email is a call only, always the same "canned" answer. It cost me $1,500.00. In the meantime, the resort "Vacation Village in the Berkshire" are asking for the fees due. I have since filed complaints, and reached out to a lawyer. Do not waste your money on this firm. I'm sure their response to this will be the same as the others noted.
Dear Karen – Your escrow comment refers to a real estate firm, not an advertising company. Perhaps you have us confused with that other company. You have advertised for under five months and our marketing has provided 48 unique viewers to your ad. December saw 375 unique visits to our Vacation Village Berkshires resort page. As an advertising service, owners negotiate their own sale without a real estate agent. We do not guarantee the price, time or sale of a timeshare, per your contract terms.
I listed my Marriott Vacation Club Ownership at Kauai Lagoons with Buyatimeshare.com over a year ago. Just like over 90% of the total reviews on this web page, I rate them a 1 minus. Before I urge you to read about my experience, which literally mirrors the negative experience of the majority of the people who have been bilked by this phony outfit, please take my living example and run, don’t walk, away from this company. When you read all the reviews, take careful note of how very similar each rating of 1 is. Ask yourself why would you want to add your experience on another terrible review? They are a scam out to tell and promise you anything to get your $1,000 [like I paid] and then do nothing only to have you complain and then they recite the same lame excuses as you will read in all of the reviews, including mine.
Those excuses are related to a contract, a refund policy that you can’t find, and my favorite a high number of visits to see your listing that you don’t know about until they tell you – which is made-up from a corner they find themselves in. Another lie is when they cite that they have had over $200m in offers. Let me repeat “in offers.” I said to them ”I want to know how much money came from actual sales of property listed with you.” They refused to answer me, and/or went to great pains to change the subject or say they don’t work in that department. All bogus excuses and misinformation, which makes their credibility regarding successful sales completely suspect at a minimum.In the pre-sales process, this excerpt from written sales proposal is exactly what I bought. Here’s a quote then a few comments: “This letter is to confirm in writing the process of advertising your timeshare to locate a buyer or renter. Buyatimeshare takes pride in our extensive advertising program and implements the specific tools necessary to acquire buyers and renters for your vacation property”. Of import is the lack of any mention of a “Sale by Owner” agreement.
I also suggest you consult the Better Business Bureau and ready their reviews and experience with this company.
When I confronted them with their agreement with the BBB to change their questionable practices that generated complaints and resulted in a Caution Alert by the BBB for customer complaints. He said they have not subscribed to the BBB for 3 years because it is a waste of money. With all the terrible reviews submitted and on record with the BBB, their position is self-servingly convenient at best. At last, I hope this expensive experience of mine has convinced you to take your business anywhere else.
Rod- We are an advertising service for timeshare owners to negotiate the sale of their own property themselves, without the use of a real estate broker. We do not guarantee the length of time it will take for a timeshare to sell, nor the price at which it will sell. You understand this per the terms of your signed contract and your signed survey. With now 150 unique viewers to your ad, our marketing has worked. For sold timeshares please visit https://www.buyatimeshare.com/timeshare-sold.asp
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My first contact with this company was about two years ago. Since then Quincy **, the salesman at BMT, wouldn't leave me alone. Once you answer his call he has the capacity to talk and talk and talk, never letting you get a word in. Many people have paid 300$, 500$, 1200$ and even 1500$. He told me the rate is 4000$ but I could have a 50% discount, (wonderful- not) so it would only cost me 2000$. I think he makes up what he wants to charge and that makes me think that he is almost a one-man-band. You cannot find any sales examples on their website. There are no prices listed and if you ask what they charge, using the chat on their website, you get a refusal and told they must speak to you by phone. What's more, is the "pay upfront" line. That's a big clue to a scam. Get their money then do nothing. As I said you cannot find any sales examples on their website.
Having decided not to play his scam game, I said goodbye as politely as possible. He obviously wanted to continue his sales pitch and I had to put down the phone. He then telephoned my wife. She did not answer so he called me again. He is now blocked and I warn you all, however tempting these companies are - DO NOT USE THEM. I'm now looking for other ways to sell my TS. Using these "sell my/buy my/get rid of my Timeshare" companies is NOT the answer.
Dear Henry - thank you for your feedback but without more identifiable information from you beyond your first name it is very difficult to verify your details. Nevertheless, we will speak to Quincy to make him aware of your complaint and to review his interactions with potential customers. Regarding your comment about sales examples, we have information about the latest sales clearly shown for anyone to see on the homepage of our website under Recent Sellers Who Found Buyers.
Had one person in a year that offered me $3.00 for my timeshare! Don't waste your money with these people. They don't guide you at all. Your timeshare is worth nothing. All they want is your $1000.00 bucks. Timeshare business sucks. Your investment is worth nothing at the end.
Frank - according to our records you had 122 visitors to your ad and two offers on your timeshare, the latest on 10/24 for $250. As a by-owner advertising company it is against Florida law for us to price guide, guarantee a time of sale or a sale price, as explained in our contract with you. Many clients use our services to get out from their high, on-going maintenance fees and will accept offers at less than market value. This process is completely negotiated by supply and demand market forces.
We paid this company $1500 to sell our timeshare. It is now 9 months later. They did absolutely nothing. No contact from them. No prospective buyers. No nothing. We contacted them to get our money back. You guessed it. They are backtracking away from any refund. Awaiting to hear from them. I am not holding my breath. We did finally sell the timeshare by means of having Marriott handle the sale. I think we were taken advantage of by a crooked company. David ** Maine
David - we are pleased that you were able to move on from your ownership. However, to say that we did nothing is inaccurate. As a by-owner advertising service we do not guarantee how long it takes for a timeshare to sell, nor the sale price. Our marketing attracted 109 visitors to your ad, so our efforts worked. Details such as asking price can have an impact on whether buyers make an offer. Because your sale did not fall within the refund policy in our contract, we are unable to give a refund.
Having received no feedback for 2 years since paying for their service in selling our Orlando Timeshare, I am now unable to log in to their Site using username and password previously used, in order to check if any progress has been made.
Hello Mervyn - without more specifics regarding your account it is impossible to verify whether you are even a customer, so please call us on 1-800-640-6886 so we can review your statement and adjust your account if needed. It will only take a few minutes. Our account logins are based on email addresses so we do not use usernames as you mentioned, so perhaps you have us confused with someone else.
Everyone hates spam !!! I never asked for any info... YET I get spam ads about this business. They pay ILLEGAL spammers to send out their endless junk. Shows desperation. Then when you call and ask why, your are told they are not responsible for 3rd party spamming!! I ask if they are doing it to be nice, or are they getting paid?? This is when they hang up. Never do business with ANY company that has these kinds of ethics.
Thank you for your response. We've checked our database and we cannot find anyone in our system by your name and only one person in your town by the same last name. However, we do not have an email address for that person so there is no way that person could have been emailed by us. Perhaps you have us confused with another company, but we are concerned as we have had companies fraudulently impersonate us previously. Please call us or email us at firstname.lastname@example.org so we can resolve this.
For several years I have tried to sell my Timeshare with BuyATimeShare.com. Every time I call they say the same, that I increases and or decreases the price of the Timeshare as recommended by them. The representatives promise a sell that apparently will be true, which has not happened in all this time. BuyATimeShare is a deception. I am completely disappointed and frustrated with this company. I regretted not been able to recommend this company for the sale of a Timeshare.
Hello Maria - we are disappointed to hear about your experience, but without more details about your account or your contact details it is very difficult to assess your situation. As I'm sure you understand, with any type of advertisement, details such as asking price, the week owned and season can have a significant effect on whether buyers decide to make an offer. Please feel free to contact our customer service team to discuss your case.
Their representatives promise you that they are the best and your timeshare will get the top advertising that should sell it right away, and much more. After giving them your money you will probably call them many times to find out why it's not selling. They advise you to lower the price after that several more times and there is a good chance you still won't sell it. I sold mine on my own for the same price that had been downgraded on their website several times as they advised me to. I was told by their sales representative when I purchased this scam sales site that if I sell it on my own just send the proof into them and you will get a full refund. "Scam". A sales rep supervisor called me and stated, "I am sorry you don't qualify for the refund because it was sold for less than 85% of the original asking price." I stated to this supervisor Natisha, "Well this is what your sales people have told me several times in the past. Check your so called recorded lines."
Natisha stated, "Well you should have read your contract better," and I stated to Natisha, "That's how you make your money by deceiving the customers when advising them to lower the price you never advise them that you will void your deceiving contract." In may state that somewhere in the long fine print but I bet this company is currently being investigated of their con game. If anyone out there is thinking of using this company you better think about it. I am willing to bet they Scammed more money from people using this tactic than timeshares sold.
Dear Joseph – Your account shows 127 customer views of your ad, so we were successful in promoting your ad. Your documentation is not a sales contract with a sale price but a deed showing transfer of ownership. Our refund policy states you may qualify for a refund “if you sell your timeshare through a real estate broker for an amount that exceeds $200 and 85% of the Sale Price listed in your Contract.” With no real estate sales document confirming a price, this does not fall within our policy.
No refund for canceling within the 10 days. On July 19th I signed contract for them to sell my timeshare, after I found out there is no value in timeshares. Called to cancel on July 23rd. Spoke the customer service manager Natasha. I told her I wanted to cancel my contract and was going to try to stop payment, she told me she would note my account. I went to bank funds were already taken and I waited 20 days for refund. When I did not receive it called back to Natasha, who said I did not cancel and refund would not be coming.
On the contract says in writing to address or to email@example.com. The website has no customer service to contact except for a phone number. Number 1 deceived me into believing my timeshare had value. Number 2 when you cannot cancel by speaking to customer service manager when you have trouble with the other options. Seems unreal.
As you acknowledged in your complaint, our contract states that your request needed to be submitted in writing either to the address listed in the contract or to the email address that you correctly mentioned. Our customer service information is available through the Contact Us link on our homepage. As a gesture of goodwill, we offered you a 50 percent refund and you refused. We are available to discuss your account at any time so please contact us at your convenience.
BuyaTimeshare.com author review by Lisa Ann Schreier
BuyaTimeshare.com was founded in 2000 and is an exclusively online outlet for timeshare owners to sell, buy and rent vacation ownership. Buyers and renters can search timeshares from around the world, and sellers can reach a large target audience that is dedicated to buying a timeshare.
Explore different timeshare developers: BuyaTimeshare.com works with major developers such as Wyndham, Hilton, Diamond and Bluegreen, making it easier for people looking to buy or rent a timeshare to get a feel for the property and decide which one will work best for their vacation needs.
Credibility: BuyaTimeshare.com is the only timeshare resale advertising company to be accepted into all three North American industry associations, the American Resort Development Association (ARDA), Canadian Resort Development Association (CRDA) and the Mexican Resort Development Association (AMDETUR). Such support ensures the credibility of the company.
Customer service: The team at BuyaTimeshare.com is on stand-by to help sellers, buyers and renters with their timeshare needs, with over 70 hours per week of live support to help owners position their timeshares for sale.
Email notification when an offer is made: Sellers don’t need to constantly check the website to see if anyone has made an offer on their timeshare. BuyaTimeshare.com will send an email when an offer is made, and the seller will respond through their secure online account. At that point, sellers can choose to accept, decline or counter the offer.
Secure: BuyaTimeshare.com has several ways of protecting the private information of their customers. They use captcha security software on their “Make Offer” forms to eliminate offers from fraudulent buyers. They also have a free secure login account for both buyers and sellers that makes open communication possible without the need to disclose private information.
BuyATimeShare.com Company Information
- Company Name:
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- Formerly Named:
- 5406 Hoover Blvd. Suite 4
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- United States
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