BuyaTimeshare.com is an internet advertising company for timeshare owners who seek to sell or rent their timeshare. The company has been in business since 2000 and has been ranked twice in Inc. Magazine’s prestigious Inc. 5000 List as one of the fastest-growing, privately held companies in the country. BuyaTimeshare.com was also listed as one of BusinessNH Magazine’s Top 10 Companies to Watch. The company is a Trustee Member of the American Resort Development Association (ARDA), on the Board of Directors of the Canadian Vacation Ownership Association (CVOA), a member in good standing with the Mexico Resort Development Association AMDETUR, and is a preferred resale provider of the Association of Vacation Owners, AVO (formerly the National Timeshare Owners Association). For more information, please call us or visit our website today!
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No refund for canceling within the 10 days. On July 19th I signed contract for them to sell my timeshare, after I found out there is no value in timeshares. Called to cancel on July 23rd. Spoke the customer service manager Natasha. I told her I wanted to cancel my contract and was going to try to stop payment, she told me she would note my account. I went to bank funds were already taken and I waited 20 days for refund. When I did not receive it called back to Natasha, who said I did not cancel and refund would not be coming.
On the contract says in writing to address or to email@example.com. The website has no customer service to contact except for a phone number. Number 1 deceived me into believing my timeshare had value. Number 2 when you cannot cancel by speaking to customer service manager when you have trouble with the other options. Seems unreal.
As you acknowledged in your complaint, our contract states that your request needed to be submitted in writing either to the address listed in the contract or to the email address that you correctly mentioned. Our customer service information is available through the Contact Us link on our homepage. As a gesture of goodwill, we offered you a 50 percent refund and you refused. We are available to discuss your account at any time so please contact us at your convenience.
I listed my timeshare with this company since 2010. I finally closed the ad in 2017, after having worked with (and paid) another company to get rid of my timeshare. Based on the sales pitch I was given I was hopeful when I signed up, but quickly realized that was all it was... a sales pitch... paramount to a scam! To add insult to injury, after being on the site for a few weeks, I received a call with another sales pitch stating that they were sure they could get my timeshare sold if I paid for additional exposure, to which I stupidly agreed. In short, there is absolutely no need to utilize this company or their service, as they don't provide any value. Whatever the reason you're trying to get rid of your timeshare, you would do well to just bypass their website altogether and take your chances doing it yourself or finding another company to do it for you!
I paid them $350 OVER a year ago and I've lowered the price on my property 5 times already. I won't even make a dime out of this deal. They are a waste of time. Please people do not use them. Stay away. They are a bunch of crooks. Just read the reviews. They just take your money!!!
Richard - we are concerned that you feel this way about our company but there are many factors that contribute to an offer being placed on a timeshare, such as the week owned, resort and location. Without your specific information, we are unable to research your account so we ask that you call us on 800-640-6886. We can assure you that, having been in business for the past 18 years and a Trustee Member of the American Resort Development Association, we are not the "crooks" that you allege.
Wish I didn’t have to give a star but Just like everyone else I paid over $1200 and haven’t received one offer. I keep lowering it just like everyone else and nothing... There’s only six TimeShare at the location that I have mine, it’s located at a vacation destination so to not get one person make an offer sounds like a fraud to me!! But when I called upset they told me if I found someone else to sell it for me they’ll give me my money back. That’s what I hired them for! Feel ripped off.
Paid 1200 and were told they were the #1 site for selling and it would sell fast. I keep lowering the price and not one offer in the 9 months since listed, I have a feeling I will keep lowering until I give it away making my loss the initial full cost of the timeshare plus the 1200 I threw in the hole. Not feeling good about this.
Wyatt - Because I do not have access to your information beyond your first name, I am unable to look into your account to see if there are additional ways we can help. Please provide your email address or feel free to reach out to me at firstname.lastname@example.org so we can look into your account and see if there are additional ways we can help you sell your timeshare. Best regards, Steve Luba, Chief Communications Officer, BuyaTimeshare.com.
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Several years ago I signed up with BuyaTimeShare.com to sell my time share. I spent over $600 to post it. During the years, I reduced the price several times till I'm currently at $1. Yes just $1. I finally received an offer in April of 2017. I accepted the offer. I got a call from BuyaTimeShare saying they will handle everything. I have never heard from them again. Many times I called only to get disconnected. The one time I did reach someone, they put me into voice mail. Leaving my number and name, I still have not heard from anyone. I found the person that made the offer on the BuyaTimeShare.com website. I also left a message with them. It's now almost September of 2017 and have not got one phone call from either. STAY AWAY from this business. Just a waste of money!
I was contacted by a company purporting to be "the largest re-seller of timeshares in the Nation." They called constantly and I talked to the lady about the three (3) timeshare I owned outright in Orlando. Because they were for the week including the 4th of July, I have traded them very successfully for many years. However, I am now in my 70's and living on a retirement income, not anywhere near what I made earlier in life. I told her I would gladly "give them away to rid myself of them." She responded that they sell literally hundreds of timeshares each week and would get me solid offers in a very short time. I paid them $1,200 to list these timeshares in October 2014. I received one short-notice offer to rent one of them about 6 months later, but I had already deposited it in RCI long before then and I didn't want to rent them anyway.
It has been nearly 2 years and I have not heard another word from anyone at Buyatimeshare.com, nor have I received any offers or other inquiries at all. I have finally realized that this is just another scam and that I am their victim. I imagine there are many others. I've read the comments on this site, many of which are sickeningly positive about this company, making me think that this company has its employees registering and filing these false reports to overwhelm the system with positive messages to offset the many negative reports hidden within the hundreds of reports herein.
Dear Mr. Skehan - we are very concerned about the specifics regarding your comments and please rest assured that we intend to investigate this matter. We apologize for any issues which may have arisen as a result of your conversation with our representative. However, in the time your ads have been live on our website, there have been 305 specific, individual views of your ads by potential buyers looking for your timeshares. Also, please understand that all consumers commenting on our page are independently vetted by Consumer Affairs as legitimate owners who have used our services. If you have any questions, we ask that you contact our Customer Service team at the number on this page.
My husband looked online and found BuyATimeshare and we used it to sell a property. The property is already sold but it took two years. Every time we called Jason, the advertising executive, he answered our questions. He was very helpful, professional, friendly, and created an ad in a timely manner. Anytime there was an offer, even if it was a low offer, he would let us know and we would discuss it with him. We had a good relationship with him and we're very satisfied. Overall, it was a good experience and was handled professionally.
BuyATimeShare was the first advertising company I found. Without their advertising, I wouldn't have found a buyer for my property. They were fairly helpful, and the whole process happened quickly and seamlessly. It was the best experience I could have expected.
I looked online for timeshare companies to sell my property and BuyATimeshare was the first one that popped up on the screen. Their team showed friendliness and professionalism towards me. My property sold fairly quickly.
BuyATimeshare was very helpful when I sold my property. It was a little bit time consuming, but it wound up working out where I no longer had the property under my name. BuyATimeshare worked out for me.
I started speaking with BuyATimeshare once I finally figured out that they were a legitimate company. I used them to sell a property and when they contacted me, they already had a buyer interested. So dealing with them helped. They were professional and friendly. It was a good experience.
Everything at BuyATimeShare.com was very professional. I didn’t have a bit of a problem. They handled themselves well, they answered questions directly, and they got back to me fairly quickly. The advertising was somewhat effective. I had to take it with a grain of salt when I was selling my property. There isn’t a huge market for it and I did not get a lot of action from serious buyers right off. But the property has been sold.
With BuyATimeshare, we liked that we paid a one-time fee and then it was good for however long, and we didn't have to renew. We used them to sell a property. There were three of us that were owners. As far as I recall, their reps were polite and respectable when we had contact with them. But as far as their service, I'm a bit disappointed that we didn't get much of anything.
Hello Mary - thank you for your comments and congratulations on the sale of your timeshare. However, we are a bit confused about your claim that you didn't get much of anything when you clearly sold your timeshare through our services. If there is an issue that we can help you with or a way that perhaps we can improve our services, please feel free to contact us.
I used BuyATimeShare to sell my property. They came up with an advertisement and it helped get my property sold. I and their people have always communicated through email. They were friendly and knowledgeable.
It seemed like I worked with so many different people. I started out with Timeshare and I ended up interacting with another realtor. So, I started working with that other realtor. The overall experience was just exceptional and good. It went so smooth that I couldn't believe it. We were able to sell our property.
BuyATimeshare was the first company that I physically responded to or verbally consulted with to sell a property and the individual who made his presentation was very impressive and influential. So far, everyone that I've spoken with has been knowledgeable and friendly. I've never done this before and I'm hoping that the ad will be very helpful.
A guy convinced me that BuyATimeShare would work to try to sell our timeshare. We're getting old. My husband is 84 and I'm 81. We can't really use it adequately now and we wanna get rid of it. I signed up with them and but I haven't heard anything from them as far as if anything's happening. It's been a month or so since we've signed up with them. I looked at the information on that and it was correct. They have called me two or three times, which I appreciated. I've been pleased. I've talked to two different people from there and they've been very nice and very persuasive. It's been a pleasant experience.
Hi Mary - we are very pleased to see that you have had a pleasant experience with our team and thank you for your comments. Regarding whether anything is happening with your ad, you have had 15 consumers visit your ad in the 6 weeks it has been live, so there has been interest in your timeshare. We will have a member of our team reach out to you, but please contact us at any time if you have any additional questions.
I thought BuyATimeshare could assist me as I was trying to sell my timeshare, but they haven't done a lot of advertising for what I have paid. They really haven't done anything that I couldn't have done myself and I haven't received any offers yet. I wasted money signing up with them for the most part, and if I had to do it all over again, I probably wouldn't.
Dear Terris - we are concerned that you feel this way about our company, however, please understand that your ad has only been live for about 60 days and you have already had 8 customers view your ad in that time, so potential buyers are viewing your ad. Our Customer Service Manager will be reaching out to you to discuss your account and ways to increase the impact of your ad. Please feel free to contact us if you have any additional questions.
We were contacted in June of 2015 by Chris ** of BuyATimeShare.com. I listed two properties with him that he said could be sold by 4th of July 2015. It's now March 2016 and not sold and no contact. When you call and try to ask for Chris you get that he's busy but the person answering the phone can help. The last few times I have called they keep saying that they have people at the property but not interested. I have now read that after one year, if not sold, I have to give them more money to continue to keep listed.
Dear Jim - thank you for your feedback and we are concerned that you had the impression that your timeshares would be sold by a certain date, since all of our team are trained to not provide such guarantees. Please be assured that you will not be asked to pay for additional advertising, as your ads will continue to be live on our website until your timeshares are sold and closed. All we ask is that you tell us prior to the one year mark, which for you would be June 30, whether your timeshares are still for sale and we will continue advertising at no additional cost. We are pleased to see that 36 consumers have viewed your ads, so there is activity and interest in your ads. We will have our customer service manager contact you to discuss your account with you, but please feel free to reach out to us at your earliest convenience.
The experience with BuyATimeShare was easy and fast. It was the first ad company I found. Their reps that I originally talked to were friendly, but I got no action. I'm sure there's some way they could jazz it up, but I need to talk to them and ask them what they could do to make it bling. I added on two travel clubs that I got when I bought this timeshare under false pretenses.
Hi Cathy - thank you for your feedback and hopefully your conversation with our Customer Service Manager yesterday has helped answer your questions about your ad. The good news is that you have had 20 consumers visit your ad. Since your ad has only been live for about 60 days it may take time before the right buyer comes along, but in the meantime feel free to contact our team if you have any questions.
I was thinking about what to do with my timeshare and the professionalism that BuyATimeShare called me with convinced me to go with them. The timing was right and so far it's been a really good experience. With their advertising, finding a buyer will be favorable. Initially, I started talking with Paul who was a very good and professional advertising executive. The customer service team has been super, too - we played phone tag for a while but they were very good about following up my issues though I haven't had time to even go in the website to check out if I've had any response yet. I've had a good comfort level with their business.
I'm trying to sell my property through BuyATimeShare.com. They were very good. In fact, they made a call a few weeks ago, but then I got sick and forgot all about it. I need to go in and put some comments in about the property that I'm trying to sell the but they made some good suggestions and they were very helpful and patient with me. I hope that it will turn out to be positive because I like to get my property sold.
I'm using BuyATimeShare with the hopes of selling my property. I've been talking to the ad executives but there are no bites or nibbles yet on my property.
My wife told me to use BuyATimeshare as we're trying to sell a property and I'm not an expert at selling. They said they would help and everybody's been very nice. They don't make any promises but they text me every now and then to make sure I continuously update the site – they helped with the website. And if there's any comments that I need to make, I should put them in there and I'll look at them. I like that idea. I'm sure other people do it but this is new to me. So far, their dealings have been great.
In the research that we've done, a lot of people thought that BuyATimeShare has a good reputation and good in marketing timeshares. The gentleman we spoke to on the phone pointed out different things such as their ranking, and that was where we based our decisions on going with them. The property hasn't been sold yet, however, BuyATimeShare.com calls us every two weeks to tell us what's going on. It's still a work in progress because they said that people are looking and viewing it. They've been very professional, friendly, courteous, and good at keeping us in the loop.
Advertising through internet will affect my ability to find a buyer. I checked online to see what timeshare advertising companies were charging for the same thing, and BuyATimeshare charge less and their conditions were better. It's very difficult at this point because the economy is flat, but I want to list it at any rate and it seemed they’re the best choice of the ones that I've researched. Also, they have higher caliber salesmen. Their advertising executive was very knowledgeable and forthcoming with a lot of details and aware of the limited market.
When I was trying to post pictures and description of the property and I was having difficulty finishing it and publishing it, their customer service team helped me getting it done. They’re very professional. I didn't have a problem when I called in with them finding my account – a lot of times it’s a problem finding my account. They have a problem with linking things together. But they were very helpful. I'd like to be able to link my listing in a number of other areas such as Facebook and on my website but they don't seem to have the opportunity to do that.
Hello Robert - we are very pleased to see that you are happy with the service our team has provided. If you want to go directly to your ad on our website, the best way is to enter your ad number 135121 into the search field near the top of our homepage. That will bring up your ad. Then you can copy the URL in the top field (the part starting with www.buyatimeshare.com) for that page and paste that URL into your Facebook account or any other online platform that allows it such as Twitter, LinkedIn and Google+. I hope this helps and please feel free to contact us if you have any other questions.
I'm trying to sell a timeshare and BuyATimeshare was suggested to me. It's nice that they understand if I'm busy and they call back later. I would recommend them but I wish my place would sell.
I accidentally ran into BuyATimeShare and thought they were affiliated with the people I bought a timeshare from. When I bought the timeshare in January, I was told that I could sell it and the timeshare company would help me and pay my fees until it sells but they lied as do a lot of timeshare companies. Now I’m stuck with the fees until it sells, but it so happened I end up getting connected with BuyATimeShare.com and they seem really good. The people that I have dealt with have been friendly, nice and helpful, and were very good at what they do. I don’t know if they’re going to sell the timeshare for me, but I hope they sell it.
BuyATimeshare had the proper credentials, and they seemed to have a pretty good deal. I'm trying to sell a property, and they did pretty good. They started up on the market and did the whole layout four for four, and then went on things, hoping anybody who's interested in a timeshare in that particular area will be able to see my blog. They did it in a timely manner, as promised, but I don't know how much advertising they're doing other than what's on the blog. I guess they're doing all they can - advertising to newspapers and magazines.
BuyaTimeshare.com expert review by ConsumerAffairs
BuyaTimeshare.com was founded in 2000 and is an exclusively online outlet for timeshare owners to sell, buy and rent vacation ownership. Buyers and renters can search timeshares from around the world, and sellers can reach a large target audience that is dedicated to buying a timeshare.
Explore different timeshare developers: BuyaTimeshare.com works with major developers such as Wyndham, Hilton, Diamond and Bluegreen, making it easier for people looking to buy or rent a timeshare to get a feel for the property and decide which one will work best for their vacation needs.
Credibility: BuyaTimeshare.com is the only timeshare resale advertising company to be accepted into all three North American industry associations, the American Resort Development Association (ARDA), Canadian Resort Development Association (CRDA) and the Mexican Resort Development Association (AMDETUR). Such support ensures the credibility of the company.
Customer service: The team at BuyaTimeshare.com is on stand-by to help sellers, buyers and renters with their timeshare needs, with over 70 hours per week of live support to help owners position their timeshares for sale.
Email notification when an offer is made: Sellers don’t need to constantly check the website to see if anyone has made an offer on their timeshare. BuyaTimeshare.com will send an email when an offer is made, and the seller will respond through their secure online account. At that point, sellers can choose to accept, decline or counter the offer.
Secure: BuyaTimeshare.com has several ways of protecting the private information of their customers. They use captcha security software on their “Make Offer” forms to eliminate offers from fraudulent buyers. They also have a free secure login account for both buyers and sellers that makes open communication possible without the need to disclose private information.
Best for: BuyaTimeshare.com is best for those who are looking to sell, buy or rent a timeshare.
BuyATimeShare.com Company Information
- Company Name:
- Company Type:
- Year Founded:
- Formerly Named:
- 5406 Hoover Blvd. Suite 4
- Postal Code:
- United States