Club Wyndham Reviews

If you are being asked to join a meeting and you will get gift of 6 nights free no taxes and no fees it's absolutely 100% **. I don't want to go into detail. The sales people are nice .. but if you don't buy they will give you a certificate which is worthless and a piece of trash. I am so happy I trusted chatgpt to not make a decision before I have experienced the product. It was absolutely correct. The 2 night free stay is worthless and they say it can't be used and the 6 night resort are a bunch of ** properties that no one will ever rent out so they try to get you to stay there by paying a resort fee + housekeeping fee + 25 bucks a night for parking totaling 125 a night for something I would never in my right mind rent for a family vacation.

Yesterday I booked a four bedroom property with my points. I had to purchase extra points for the stay. After I confirmed the four bedroom, I received an email confirmation showing only two rooms were booked. I called customer service and they simply said I was out of luck and they couldn’t do anything to resolve their issues.

Wyndham Emerald Grande Destin, Club Wyndham. Will do anything, say anything and offer you things that are not true just to make a sale. I was conned into buying 400000 vacation points, at zero interest on a new wyndham card along with 8 vip passes for special events from Chayil ** and George **. Well it was not zero interest and I've yet to see any vip passes, I've sent various emails to the owners club, called, chat. Nothing, I keep getting the run around. They are total scammers, the club is a joke. They don't care.

Please just RUN! There are a bunch of heartless people who prey on people, smug salesman who lie and pressure you, & a company who manipulates and exploits their members. They trap you in an endless cycle of rising fees and leave you 0 choice in upgrading your package for THOUSANDS of dollars that you may or may not even have! If I could only go back to the original purchase and the first day I encountered these evil liars! They took advantage of 2 grieving people who just lost their fathers... They saw us coming and took COMPLETE advantage! Please DON'T FALL FOR THEIR LIES like my husband and I did. They tell 0% truth!!!

Club Wyndham Atlanta and Margaritaville. I recently stayed at Club Wyndham, and overall, I had a mixed but memorable experience. First, I want to say how beautiful the hotel is. I stayed in a corner suite with an absolutely beautiful view, and I want to sincerely thank Michael at the front desk for helping my son and me experience such a magnificent room. Michael was kind, patient, and extremely helpful throughout our stay. No matter how many questions or issues I had, he did everything he could to help. He truly made us feel like valued guests. I also want to give a special thank-you to Justin and Travis, along with the entire valet team. Everyone I encountered was kind, respectful, and professional. My concerns were absolutely not with the valet attendants.

Wyndham is a con. I beg anyone to please not use. They lied to me on a contract saying I could pay it off with $14000 ,and come to find it's $70000. STAY AWAY.

Liars! All of them! They say they will validate your parking but choose not to which cost you $30-40. They also hard sell you and keep you there way past the 1 1/2 hr presentation. 3 hours for us! They also say they are sending you a $150 gift card as part of the original agreement but NEVER send it. Don’t sign the I- Pad when you leave! Say “Hell No” and walk out. That is how they cheat you out of what they promised you. Super scam organization. I will never trust it stay in. Wyndham property again!

We stayed at the Club Wyndham in Sevierville in April 2026. The hotel stay itself was ok, but when we checked in we were steered to a staff member who wanted us to attend a brief meeting at their 260 Collier Ave sales office to “just get some updates on changes to the Club Wyndham Rewards Program”. We were leery of attending anything like this due to terrible experiences at the Midtown Manhattan location, but went anyway. In particular, we had terrible service from the reps at Midtown - they promise to help with any questions or issues, but the second they get your signature on the dotted line, they disappear.

I can't really make an honest review after one chat with Mr. **. I'm very angry with Wyndham Timeshares. They are a scam. At the end of this dispute investigation, I can give a more accurate review. I don't know at this point if I would recommend to anyone.

I would like to file a formal complaint regarding the handling of my reservation cancellation. On August 2, I booked a room less than 15 days before my scheduled check-in. On August 3, I canceled the reservation because my flight was canceled due to severe weather in the Northeast, making it impossible for me to travel. Despite these circumstances, you are refusing to refund my 42,575 points. I believe this is unfair and unacceptable. They are quick to take their monthly payments but make us clients fight to get our points back. I would understand if I booked months ago and canceled less than a week before then yes keep my points. But I booked on a Sunday and canceled on a Monday.

Lies, Lies & More Lies!! My husband and I were on the Margaritaville Islander Cruise in April, 2026. Margaritaville Vacation Club was offering a free cruise if you go to a timeshare (partnered with Club Wyndham) we said sure, why not. The sales rep was nice and offered a small package of 84k points for $20k. We were informed that many of the destinations on our wish list were roughly 1200-7000 points a night. So, 84k would clearly cover a week in a studio or one bedroom. We decided to sign-up which was the BIGGEST mistake we've ever made. We were very comfortable with our decision until I decided to do some research on the point system with Margaritaville Vacation Club and Club Wyndham. There is absolutely nothing that 84k points gets you, well maybe to my backyard!

I have been a Worldmark owner for 24 years and have loved every minute of it. The last presentation I was at said that if I purchased 5000 more credits I would be in a program that after 10 years of paying my dues on time and giving 1 to 2 weeks a year to rent out at 4000 credits per week, I would no longer get have to pay maintenance fees. It is all a lie. None of this is true. Now I am stuck paying on 5000 credits that are worthless to me. The only reason for the purchase is the guarantee of no maintenance dues after 10 years, so my children would not have to pay these dues in the future. This is a fraud contract and I want out of the 5000 credits. Oh, and purchasing these 5000 extra credits on top of the new credits I already had brought me down from VIP silver to VIP bronze. How the hell does that even work. I have been lied to and do not want these 5000 credits.

The seller person lie to us. Sent the info and app 14 days after we sign the papers and the contract cancelation expired at day 10. It is a scam and we are not able to cancel it because it is too late. Fabi ** and Enrique ** and the two seller that take care of me and my husband. They got our money and Enrique blocked our numbers. My name is Ariadne **.

I have asked repeatedly to be left off of the sales and marketing calls. I made the mistake of becoming a member and it's constant harassment. I make the caller cry, they make me cry and the whole episode makes me hate the investment even more. I use the points because I've paid for them and I hate myself every single day for falling for the trap. It really stinks that the sales model is the way it is because the properties are in decent locations and it sucks they're tainted by the behavior of the parent company.

Beware of the “Free Cruise” Offer. I want to share my experience so others can be aware of what they may be getting into. While walking around National Harbor, my spouse and I were approached and invited to attend a Wyndham timeshare presentation. We were told we needed to put down $50 to reserve our spot for the next day. We did receive the $50 back afterward on a gift card.

Nothing but a scam. Tell you one thing and ends up being a scam. Anytime a company hides thing from you is wrong. My understanding it was a $23 a month for 2years point deal. Got package, went to my resort, reviewed and found financing agreement I did not sign but the salesman signed my name to a total of $128 dollars 2 years. This was in the mild that I never even laid eyes on.

Club Wyndham is the WORST and most deceitful company I have ever dealt with. In theory, an "ownership" provides a certain number of deeded properties or "points" that can be used for vacation bookings. To be very clear, the Wyndham resorts are strictly in the United States and a couple resorts in Cancun and Cabo, Mexico. They will tell you about the wonders of converting points to RCI for international bookings, but good luck ever finding anything you might be looking for. Annual maintenance fees are exorbitant.

Would put less stars if I could. Both the vouchers and timeshare are scams. The vouchers are worthless. Can book a trip cheaper without it to same resort. Also the timeshare is a money grab done by a high pressure sales team. Don't do it.

I have never dealt with a company as cold and incompetent as this. I’ve been trying to resolve our contract issues, and the absolute lack of cooperation and empathy from their staff is beyond words. They spent months putting me through an exhausting runaround to get someone to look at our file for an exit review. During my last attempt to get basic help, I was transferred five separate times between the exit team, billing, and owner support, only to be passed around and left with zero resolution. This company should be ashamed of how they treat people who are dealing with major life challenges. I am at my absolute limit with this ongoing nightmare and the constant evasion tactics.

I strongly recommend never buying a timeshare from any company based on my regrettable experience with Club Wyndham. From my perspective, the company is far more focused on making the sale than on ensuring the product is truly a good fit for the customer's financial situation, travel habits, or long-term needs. The sales process was aggressive and highly persuasive, and it often felt like they were determined to make the sale at any cost, regardless of whether the purchase made sense for me. Unfortunately, the reality after purchasing has been very different from what was promised.

Club Wyndham takes comfort in scamming people with the use of tantalizing promises that they never deliver upon. From our understanding, and based upon our experience, they lack accountability as a business. My partner and I had won a 'no strings attached - free vacation.' The company later made up every excuse to not give it to us. We figured that it was essentially a scam to obtain our personal information. Wyndham utilized every excuse to rob us of the vacation that we were promised.

My wife and I went to this shop in Pier Park and we paid 50$ for a presentation. With no pressure to buy anything out so they say. We were down here on our wedding anniversary and when we got there everyone was really nice. Until the end. They started out by telling us the packages and showing us around. Then they started with wanting to run our credit and when my wife said no they wouldn’t take that as an answer. They started to be bullies and be rude. My wife was so shaken up at the end and we couldn’t wait to leave. It was a horrible experience! Do not do it!

Buyer beware Club Wyndham for over 15 years and paid my maintained at Shawnee golf resort now bankrupt and now they do not who I am, can not find any information for me never sent me a letter and when I call spent hours, getting transfer from one person to another and then hung up on can not find my info travel leisure sent a check after weeks reach out, was told there would be contacting me about exit or transferring, nothing came and was told to cash the check. It was for assessment fees. Now I am screw because they think that is payment for exiting. If you're not stupid do not buy into any timeshare or points setup. It nothing but a rip off. Pay for ten years on this timeshare plus maintained, all I get is little value was little over $600.00. What a shame how many people benefit from screwing the consumer. Buyer beware. If you have question contact me at **

I spoke to a representative about extending my points this year and was told that they would be extended to 2028. When I went to make a reservation recently, I noticed I had NO points! I checked the website and saw that it said "future use in 2028". I called and was told that I could NOT use my points and could "borrow" points 3 months in advance. That's not the purpose of the timeshare. I am VERY SERIOUSLY considering exiting out of it after 15 years! I was told the supervisor didn't do phone calls and after the representative talked to someone called back and said they could do nothing! THIS IS NOT ACCEPTABLE TO ME and NOT the purpose of the timeshare!

We haven’t even used our membership and they relentlessly harass us with phone calls to “discuss our membership” which means subject yourself to another high pressure sales pitch. Don’t buy in! It just gives them permission to stalk you no matter how many times you tell them no. They keep changing their phone number so you can’t even block them.

This is a horrible company. They consider "owners" to be proven suckers and every time you visit a property they insist on you attending an "owner update" which is just a way to get you in the room with a salesperson where you hear how you can get out of paying the odious maintenance fee (which they assess) by giving them a bunch more money. Take my advice and don't get involved with Wyndham.

I paid the 199 fee for a future stay and sales presentation which I was waiting to schedule pending results from some ongoing medical tests. After all my testing I was told that I need to start some extensive medical treatments. I called Wyndham to ask if I could have that fee refunded and cancel my promotion as it was obvious I would not be in any position to be a timeshare candidate with the new health issues which I had just been presented with. I was told unfortunately there are no refunds no exceptions even medical.

Clearwater Beach is a beautiful serene-ish beach location and nice Wyndham property here. My experience was completely ruined by interaction with the office staff. After avoiding all contact with the sales staff for years, I was advised at checkin that the company had been sold and I "needed" to attend on-boarding, not sales, to be informed the changes. After being informed of the changes and that I had an "unclaimed credit", the pleasant interaction took a bad turn. A new person (possibly higher level) came, informed me I was not eligible for "this" because of the type of contracts I had, and began to speak of "refinance"...At which time I halted the discussion because I have ZERO desire for that. Original guy comes back and suggests I flipped the script. I said I misunderstood to "unclaimed credit", but knowing it involves refinancing, I was not interested in claiming the funds because I did not want to go through the process.

Our experience with Club Wyndham was extremely disappointing!!!! Bellow F rating! From the initial marketing solicitation by LaJoyce **, through the lengthy sales presentation and subsequent interactions with management, we were repeatedly promised benefits and incentives that were never delivered. We attended the presentation based on specific representations made by their team over 90 minutes long, yet after the presentation we found ourselves having to repeatedly follow up regarding the promised incentive, with little to no resolution, including manager Jamie whom we trued to follow up for over a week, and he continued misleading us.

We received a call from Wyndham offering a stay in Branson, PLUS $100 Prepaid Master Card. $100 Certificate for a one night stay in any Wyndham. We were on a road trip, so decided Sure! There 90 minutes, Turned into 3 HOURS. The FIRST person offered us a ridiculous HIGH price! We said NO. The second person offered us a lower ridiculous price. The THIRD person they sent in to talk to us. We JUST SAID NO!! They PROMISE EVERYTHING, ALL LIES!

We were told that if we try the "discovery package" for 3500 dollars, that we would be able to benefit by selling our points to others. That was a bigggggg lie. I filed a complaint and the investigator was unethical and biased from the beginning telling me that it wasn't likely that we would receive the rest of our funds back before ever investigating. We were pressured into the contract and were lied to. The sales team harasses you despite how many times you tell them no. I will never use them again.

They told many many lies to us. Including, we can bring our huskies to the resorts, the resorts pay for itself, you can go anywhere around the world for great prices, and much more lies!!! Then you find much cheaper vacations not using them and can't get out of it.

As a Club Wyndham owner, I have become increasingly disappointed with the aggressive sales tactics used during what they call an “owner update.” Be aware: these are not simple updates. They are sales presentations designed to pressure owners into signing new contracts. From the moment you check in, you may be told you have an “owner update meeting” the next day. In reality, it’s a lengthy sales pitch that takes away valuable vacation time. The sales tactics felt extremely high pressure. When we politely explained that upgrading was not within our budget, the tone of the conversation changed. There were snide comments, dismissive attitudes, and subtle attempts to make us feel irresponsible for declining.

My experience with Wyndham Club has been a complete disaster. The properties available through the membership are nowhere near what was presented during the sales process, and the few acceptable options cost significantly more than expected. The entire experience feels misleading, and I regret making this purchase.

I went to a Club Wyndham on vacation in New Orleans. I would say the people I worked with were amazing. From the salesman, Brian to Hannah then Jay we all worked out a plan that was right for me at this time. Anthony wrapped it all up with a great presentation and more information and made sure I understood everything. Very educated, informative, pleasant, kind and heart warming. They made me feel like family..

RCI took my 2026 Club Wyndham points and posted them as usable points in Oct. 2025. I did not authorize or transfer these points as these points were not even available to me back in 2025. I did not find out till March 2026 when my new 2026 club Wyndham points suppose to be available to me for vacation planning. I called RCI and Club Wyndham in late March and RCI admitted their mistake and told me that Club Wyndham allow RCI to post them and they will return those remaining balance points back to my Club Wyndham account.

I strongly recommend avoiding Wyndham Resorts. I am an owner at Newport Overlook in Rhode Island and have been deeply disappointed by Wyndham's handling of the property. With little advance notice, Wyndham announced plans to close the resort, citing, among other reasons, the alleged cost of bringing the property into compliance with the Americans with Disabilities Act (ADA). This explanation is difficult to accept. ADA requirements have been in place for many years, providing ample opportunity for Wyndham to address accessibility upgrades gradually over time rather than using them as a justification for closure. Equally troubling was Wyndham's statement suggesting that the Newport Overlook Board or its owners voted to close the resort. To the best of my knowledge, the membership was never given the opportunity to vote on this decision.

After being a week timeshare owner since 1974 at Shawnee in resort in the Poconos PA Wyndham has taken over the resort and tried to pressure everyone to switch over to their new points system travel and leisure. Which just incurs more debt. I sat in on one of their supposed 90 minute meetings to listen to their spiel which I was there over 3 hours. I was handed a 90-day certificate voucher for a 7-Day vacation that I could use to stay at any resort. When I tried to use this voucher I was told I could not because I was booking it 80 days out and it had to be used within 30 days not 90. False advertisement!!

I have had Club Wyndham Ownership for 25 years. The maintenance fee have gone up every year. Triple what they were 10 years ago. Customer service is very difficult if you ever have to speak to a human being. Very long wait times. Up to 2 hour hold times and some transactions require a human. The resorts have not been maintained well. They offer things on the app outside of resort stays but the bottom line is usually not available when try to take advantage of it. My ownership has been paid for for 10 years but I am locked into a huge headache.

We have reached out to Club Wyndham numerous times. We had one response to reach back out to them. We did, and we have not heard anything since that letter. We are trying to give this company our concerns about the horrible experiences. The salesman, Dimitri, and his assistant were not nice and not respectful to us as customers. Our first stay at the LaQuenta Inn was a huge surprise to us! Definitely not what they showed us when they were getting us to purchase. It looks NOTHING like the pictures they sold us on. We would never stay in a “motel,” and we would definitely not pay that amount of money to stay in a dump like that. We are asking for someone to reach out to us to discuss our concerns and for a cancellation and definitely a refund for what we have paid! Do Not Trust This Company!