Club Wyndham Reviews

Did the Discovery membership. Mediocre rooms that felt dirty. Pushy/aggressive staff members that were not friendly. Sketchy used car lot vibes. Don’t both with Time + Leisure or Club Wyndham. I had 1,500 points at the end and was told that I could do something with them. When I called customer service, they gave me the run around and told me I had to sign up for the full membership to use the points. Don’t bother!

I am extremely disappointed with our recent experience with Club Wyndham and RCI. We were charged 981 points for our stay at CK Tanjung Pinang, and honestly, the accommodation was nowhere near the standard or value we expected for that number of points. The hotel felt like a very basic, inexpensive property, and after seeing the actual accommodation, we felt that using 981 Wyndham/RCI points was simply not worthwhile. If we had known beforehand that this was the type of hotel we would be getting, we would have booked it ourselves and paid significantly less. We use our Wyndham points with the expectation that they will provide good value and access to quality accommodations. Unfortunately, this experience made us feel that our points were not used wisely.

I want to share our recent experience with Club Wyndham so prospective buyers can make an informed decision. On July 1, 2026, we purchased Club Wyndham ownership at the Grand Desert Las Vegas resort. During the sales presentation, we were told that $23,000 of the purchase would be interest-free for 12 months. We agreed to the purchase based on those financing terms. We found out the entire interest free financing was not utilized so we made a $16,000 ownership payment using that financing. However, our Barclays statement then showed a $355.77 interest charge because the $16,000 transaction had not been coded as interest-free. Barclays told us that Club Wyndham, as the merchant, needed to correct the transaction. Since then, we have contacted our salesperson, Customer Service, the Financial Department, and a Customer Service OR Specialist.

I paid off my loan in full and was later overcharged. After I contacted the company, they acknowledged the overcharge and refunded only part of the money. They refused to refund the service fee that was associated with the transaction, despite the fact that the account had already been paid in full. I find it extremely disappointing that a company can make an error, keep part of the money, and then refuse to make the customer completely whole. The amount may not be huge, but it's the principle. When a company causes an overcharge, customers should not be left paying for that mistake. Based on this experience, I would not recommend this company.

I was promised gifts in return for attending a 90 minute timeshare presentation with Wyndham Vacation Ownership including 2 Disney tickets (see attached picture). After attending that presentation for over 120 minutes, I was given a certificate to get my Disney tickets to find out I would have to pay $50 to activate the certificate and then pay $268 for the tickets. That was not what I was promised and nowhere on the card does it say I would have to pay in order to get the gifts they promised (see picture attached). They are doing a bait and switch and lying in order for you to attend their presentation and all I want is what was promised.

My husband and I have been a Club Wyndham member for over 14 years and a Gold VIP member for 8 years. For the most part, we have been happy with the resorts we have stayed at. Our only complaints have been with the high pressure sales and constantly being contacted being told we need to participate in "owner update" meetings which are just another way for Wyndham Sales to get you to listen to another long presentation and try to get you to purchase more points. We were grandfathered into the Gold VIP status but last year were told that in order to participate in their rental program with Vacation Share, we needed to be true Gold VIP members having 800K points. I should have known better, but was sold on being able to use points that we could not utilize for rentals and hopefully make back some of our monthly maintenance fees... stupid, stupid, stupid on my part!

Wyndham Vacation Resorts REFUSES to return my $249 contract tour cost when I tried to cancel a day after the cancellation period. REASON FOR CANCELLING: I only signed up to get a "ocean view" room in Oceanside, CA. When trying to reserve, I was told the club does not include an "ocean view room." I then switched hotels and was going to continue with the tours -- until I noticed in an email that I had to "bring a credit card." This was suspicious to me. I had PLANNED to leave my credit card at the hotel to make sure I didn't buy a timeshare. Why do you need a credit card for a prepaid tour. Being a recently widowed senior, I wanted to cancel, fearing my credit card would be used fraudulently. (I was refunded my hotel reservation fee of $175...)

We are writing this out of complete frustration after our 5th attempt to get a resolution or response regarding the cancellation of our contract with Club Wyndham. We were subjected to aggressive, high pressure sales tactics during a presentation led by representative Sean **. What was marketed as a mandatory 45 minute meeting turned into a deceptive, multiple hour horror story where we were actually prevented from leaving and coerced into a contract that has placed a severe financial strain on us.

Absolutely disgusting experience with the Club Wyndham sales team. Our sales representative, Stella, had the nerve to call my husband and me “mooches” because we use my in-laws’ timeshare. She then took it even further and made a comment about us mooching off their timeshare until my mother-in-law PASSES AWAY. Are you kidding me? Who thinks it is remotely acceptable to talk about someone’s mother dying during a TIMESHARE SALES PITCH?

They lie about everything, starting with the presentation and how much it cost. Stay away from this place and people, it's like a cult.

There's a complete disconnect between their marketing/promotion and the sales team. When we visited Club Wyndham in Williamsburg the sales people kept asking why we were there if we had no interest in buying. We honestly told them we were there for the marketing promotional rewards. Having been told by marketing they just want people to see their properties and tell their friends about it we figured it was an easy 2 hours out of our time there. We've been to other Wyndham sales presentations but this one degraded to disrespect and complete unprofessionalism. The 1st person we talked to was friendly and promised no high pressure - from her- which she more or less followed.

We've had to endure lengthy sales presentations every time we have used our points so far, every time at La Cascada in San Antonio. Consequently, we saw more of San Antonio the two times prior, when we stayed at a hotel in Schertz, 20 miles away. Corporate's response to this was to call us the day after our last trip to La Cascada and schedule yet another presentation. My husband had told me that one was scheduled for 11 a.m. September 10. When they didn't call then we thought they had wised up about wasting our time and theirs. But we got a phone call from corporate today to discuss "ownership" (which I understand we were convinced to do at the first sales presentation at La Cascada).

These people are nothing but scammers. Don't even go to the vacation club presentation because nothing is free with them. They tell you that you will get a free vacation for going to a 2-hour sales pitch. But the free vacation comes with fees and another presentation that you must attend on your free vacation.

I have been happy with my timeshare for quite some time. However, as the financial temperature has changed in America, it has become difficult to make ends meet. My timeshare is paid off, and I have requested to return two of my contracts, and they have continuously refused to send "their required paperwork". It's as if they want to see people financially ruined.

My father booked a stay for me and the kids at the Emerald Grande Resort in Destin, FL roughly 6 months ago. I received an email from the property manager making me aware of ongoing renovations and construction including constant jackhammering, no balcony access and often no air conditioning…not to mention most if not all amenities would not be accessible. I was advised to stay somewhere else. Literally, they told me it would be best to stay somewhere else. Which would have been fine and appreciated except there was no other Wyndham property in the area AND I suspiciously was notified of these issues exactly 2 weeks prior to my stay. Wanna guess the cut off to make amendments to a reservation…2 weeks.

We have been Wyndham timeshare owner for over 10 years and have always had a positive experience. If we ever had an issue at a resort it was resolved promptly. We checked into the Flagstaff Resort in AZ on 8/24/26 with a checkout date of 8/29/26. We traveled with extended family for a birthday and anniversary celebration. The family did not stay at the resort. Upon arrival our two bedroom condominium was not ready for the 4:00 pm check in. We waited nearly an hour. The desk agent when going over details for check out indicated a 10:00 am check out. I stated that it should be extended an hour due to the late check in. She stated that was fine but never documented the time extension. We had to state it to the person texting our check out time.

I agree with everyone who says to beware the Club Wyndham sales pitch. I just wish we had read these reviews before we went to the sales pitch in Branson. No matter how many times we said "NO," the salesman had a response that made us feel foolish not to buy. So we did. Now we are so sorry, but there seems to be no way to get out of the contract. If anyone has a solution to this nightmare, please let me know. We are 77 and 82 years old, and we feel that we were exploited because of our age. What can we do?

My husband and I bought our first "timeshare" in 1995. We have almost never been able to get what we requested but we made it work for us. In the past 30 years, I have found them to be untrustworthy, aggressive, dishonest, and completely distort or outright lie in their presentations.

If you are being asked to join a meeting and you will get gift of 6 nights free no taxes and no fees it's absolutely 100% **. I don't want to go into detail. The sales people are nice .. but if you don't buy they will give you a certificate which is worthless and a piece of trash. I am so happy I trusted chatgpt to not make a decision before I have experienced the product. It was absolutely correct. The 2 night free stay is worthless and they say it can't be used and the 6 night resort are a bunch of ** properties that no one will ever rent out so they try to get you to stay there by paying a resort fee + housekeeping fee + 25 bucks a night for parking totaling 125 a night for something I would never in my right mind rent for a family vacation.

Yesterday I booked a four bedroom property with my points. I had to purchase extra points for the stay. After I confirmed the four bedroom, I received an email confirmation showing only two rooms were booked. I called customer service and they simply said I was out of luck and they couldn’t do anything to resolve their issues.

Wyndham Emerald Grande Destin, Club Wyndham. Will do anything, say anything and offer you things that are not true just to make a sale. I was conned into buying 400000 vacation points, at zero interest on a new wyndham card along with 8 vip passes for special events from Chayil ** and George **. Well it was not zero interest and I've yet to see any vip passes, I've sent various emails to the owners club, called, chat. Nothing, I keep getting the run around. They are total scammers, the club is a joke. They don't care.

Please just RUN! There are a bunch of heartless people who prey on people, smug salesman who lie and pressure you, & a company who manipulates and exploits their members. They trap you in an endless cycle of rising fees and leave you 0 choice in upgrading your package for THOUSANDS of dollars that you may or may not even have! If I could only go back to the original purchase and the first day I encountered these evil liars! They took advantage of 2 grieving people who just lost their fathers... They saw us coming and took COMPLETE advantage! Please DON'T FALL FOR THEIR LIES like my husband and I did. They tell 0% truth!!!

Club Wyndham Atlanta and Margaritaville. I recently stayed at Club Wyndham, and overall, I had a mixed but memorable experience. First, I want to say how beautiful the hotel is. I stayed in a corner suite with an absolutely beautiful view, and I want to sincerely thank Michael at the front desk for helping my son and me experience such a magnificent room. Michael was kind, patient, and extremely helpful throughout our stay. No matter how many questions or issues I had, he did everything he could to help. He truly made us feel like valued guests. I also want to give a special thank-you to Justin and Travis, along with the entire valet team. Everyone I encountered was kind, respectful, and professional. My concerns were absolutely not with the valet attendants.

Wyndham is a con. I beg anyone to please not use. They lied to me on a contract saying I could pay it off with $14000 ,and come to find it's $70000. STAY AWAY.

Liars! All of them! They say they will validate your parking but choose not to which cost you $30-40. They also hard sell you and keep you there way past the 1 1/2 hr presentation. 3 hours for us! They also say they are sending you a $150 gift card as part of the original agreement but NEVER send it. Don’t sign the I- Pad when you leave! Say “Hell No” and walk out. That is how they cheat you out of what they promised you. Super scam organization. I will never trust it stay in. Wyndham property again!

We stayed at the Club Wyndham in Sevierville in April 2026. The hotel stay itself was ok, but when we checked in we were steered to a staff member who wanted us to attend a brief meeting at their 260 Collier Ave sales office to “just get some updates on changes to the Club Wyndham Rewards Program”. We were leery of attending anything like this due to terrible experiences at the Midtown Manhattan location, but went anyway. In particular, we had terrible service from the reps at Midtown - they promise to help with any questions or issues, but the second they get your signature on the dotted line, they disappear.

I can't really make an honest review after one chat with Mr. **. I'm very angry with Wyndham Timeshares. They are a scam. At the end of this dispute investigation, I can give a more accurate review. I don't know at this point if I would recommend to anyone.

I would like to file a formal complaint regarding the handling of my reservation cancellation. On August 2, I booked a room less than 15 days before my scheduled check-in. On August 3, I canceled the reservation because my flight was canceled due to severe weather in the Northeast, making it impossible for me to travel. Despite these circumstances, you are refusing to refund my 42,575 points. I believe this is unfair and unacceptable. They are quick to take their monthly payments but make us clients fight to get our points back. I would understand if I booked months ago and canceled less than a week before then yes keep my points. But I booked on a Sunday and canceled on a Monday.

Lies, Lies & More Lies!! My husband and I were on the Margaritaville Islander Cruise in April, 2026. Margaritaville Vacation Club was offering a free cruise if you go to a timeshare (partnered with Club Wyndham) we said sure, why not. The sales rep was nice and offered a small package of 84k points for $20k. We were informed that many of the destinations on our wish list were roughly 1200-7000 points a night. So, 84k would clearly cover a week in a studio or one bedroom. We decided to sign-up which was the BIGGEST mistake we've ever made. We were very comfortable with our decision until I decided to do some research on the point system with Margaritaville Vacation Club and Club Wyndham. There is absolutely nothing that 84k points gets you, well maybe to my backyard!

The seller person lie to us. Sent the info and app 14 days after we sign the papers and the contract cancelation expired at day 10. It is a scam and we are not able to cancel it because it is too late. Fabi ** and Enrique ** and the two seller that take care of me and my husband. They got our money and Enrique blocked our numbers. My name is Ariadne **.

I have asked repeatedly to be left off of the sales and marketing calls. I made the mistake of becoming a member and it's constant harassment. I make the caller cry, they make me cry and the whole episode makes me hate the investment even more. I use the points because I've paid for them and I hate myself every single day for falling for the trap. It really stinks that the sales model is the way it is because the properties are in decent locations and it sucks they're tainted by the behavior of the parent company.

Beware of the “Free Cruise” Offer. I want to share my experience so others can be aware of what they may be getting into. While walking around National Harbor, my spouse and I were approached and invited to attend a Wyndham timeshare presentation. We were told we needed to put down $50 to reserve our spot for the next day. We did receive the $50 back afterward on a gift card.

Nothing but a scam. Tell you one thing and ends up being a scam. Anytime a company hides thing from you is wrong. My understanding it was a $23 a month for 2years point deal. Got package, went to my resort, reviewed and found financing agreement I did not sign but the salesman signed my name to a total of $128 dollars 2 years. This was in the mild that I never even laid eyes on.

Club Wyndham is the WORST and most deceitful company I have ever dealt with. In theory, an "ownership" provides a certain number of deeded properties or "points" that can be used for vacation bookings. To be very clear, the Wyndham resorts are strictly in the United States and a couple resorts in Cancun and Cabo, Mexico. They will tell you about the wonders of converting points to RCI for international bookings, but good luck ever finding anything you might be looking for. Annual maintenance fees are exorbitant.

Would put less stars if I could. Both the vouchers and timeshare are scams. The vouchers are worthless. Can book a trip cheaper without it to same resort. Also the timeshare is a money grab done by a high pressure sales team. Don't do it.

I have never dealt with a company as cold and incompetent as this. I’ve been trying to resolve our contract issues, and the absolute lack of cooperation and empathy from their staff is beyond words. They spent months putting me through an exhausting runaround to get someone to look at our file for an exit review. During my last attempt to get basic help, I was transferred five separate times between the exit team, billing, and owner support, only to be passed around and left with zero resolution. This company should be ashamed of how they treat people who are dealing with major life challenges. I am at my absolute limit with this ongoing nightmare and the constant evasion tactics.

I strongly recommend never buying a timeshare from any company based on my regrettable experience with Club Wyndham. From my perspective, the company is far more focused on making the sale than on ensuring the product is truly a good fit for the customer's financial situation, travel habits, or long-term needs. The sales process was aggressive and highly persuasive, and it often felt like they were determined to make the sale at any cost, regardless of whether the purchase made sense for me. Unfortunately, the reality after purchasing has been very different from what was promised.

Club Wyndham takes comfort in scamming people with the use of tantalizing promises that they never deliver upon. From our understanding, and based upon our experience, they lack accountability as a business. My partner and I had won a 'no strings attached - free vacation.' The company later made up every excuse to not give it to us. We figured that it was essentially a scam to obtain our personal information. Wyndham utilized every excuse to rob us of the vacation that we were promised.

My wife and I went to this shop in Pier Park and we paid 50$ for a presentation. With no pressure to buy anything out so they say. We were down here on our wedding anniversary and when we got there everyone was really nice. Until the end. They started out by telling us the packages and showing us around. Then they started with wanting to run our credit and when my wife said no they wouldn’t take that as an answer. They started to be bullies and be rude. My wife was so shaken up at the end and we couldn’t wait to leave. It was a horrible experience! Do not do it!

Buyer beware Club Wyndham for over 15 years and paid my maintained at Shawnee golf resort now bankrupt and now they do not who I am, can not find any information for me never sent me a letter and when I call spent hours, getting transfer from one person to another and then hung up on can not find my info travel leisure sent a check after weeks reach out, was told there would be contacting me about exit or transferring, nothing came and was told to cash the check. It was for assessment fees. Now I am screw because they think that is payment for exiting. If you're not stupid do not buy into any timeshare or points setup. It nothing but a rip off. Pay for ten years on this timeshare plus maintained, all I get is little value was little over $600.00. What a shame how many people benefit from screwing the consumer. Buyer beware. If you have question contact me at **