Club Wyndham Reviews

Buyer beware Club Wyndham for over 15 years and paid my maintained at Shawnee golf resort now bankrupt and now they do not who I am, can not find any information for me never sent me a letter and when I call spent hours, getting transfer from one person to another and then hung up on can not find my info travel leisure sent a check after weeks reach out, was told there would be contacting me about exit or transferring, nothing came and was told to cash the check. It was for assessment fees. Now I am screw because they think that is payment for exiting. If you're not stupid do not buy into any timeshare or points setup. It nothing but a rip off. Pay for ten years on this timeshare plus maintained, all I get is little value was little over $600.00. What a shame how many people benefit from screwing the consumer. Buyer beware. If you have question contact me at **

I spoke to a representative about extending my points this year and was told that they would be extended to 2028. When I went to make a reservation recently, I noticed I had NO points! I checked the website and saw that it said "future use in 2028". I called and was told that I could NOT use my points and could "borrow" points 3 months in advance. That's not the purpose of the timeshare. I am VERY SERIOUSLY considering exiting out of it after 15 years! I was told the supervisor didn't do phone calls and after the representative talked to someone called back and said they could do nothing! THIS IS NOT ACCEPTABLE TO ME and NOT the purpose of the timeshare!

We haven’t even used our membership and they relentlessly harass us with phone calls to “discuss our membership” which means subject yourself to another high pressure sales pitch. Don’t buy in! It just gives them permission to stalk you no matter how many times you tell them no. They keep changing their phone number so you can’t even block them.

This is a horrible company. They consider "owners" to be proven suckers and every time you visit a property they insist on you attending an "owner update" which is just a way to get you in the room with a salesperson where you hear how you can get out of paying the odious maintenance fee (which they assess) by giving them a bunch more money. Take my advice and don't get involved with Wyndham.

I paid the 199 fee for a future stay and sales presentation which I was waiting to schedule pending results from some ongoing medical tests. After all my testing I was told that I need to start some extensive medical treatments. I called Wyndham to ask if I could have that fee refunded and cancel my promotion as it was obvious I would not be in any position to be a timeshare candidate with the new health issues which I had just been presented with. I was told unfortunately there are no refunds no exceptions even medical.

Clearwater Beach is a beautiful serene-ish beach location and nice Wyndham property here. My experience was completely ruined by interaction with the office staff. After avoiding all contact with the sales staff for years, I was advised at checkin that the company had been sold and I "needed" to attend on-boarding, not sales, to be informed the changes. After being informed of the changes and that I had an "unclaimed credit", the pleasant interaction took a bad turn. A new person (possibly higher level) came, informed me I was not eligible for "this" because of the type of contracts I had, and began to speak of "refinance"...At which time I halted the discussion because I have ZERO desire for that. Original guy comes back and suggests I flipped the script. I said I misunderstood to "unclaimed credit", but knowing it involves refinancing, I was not interested in claiming the funds because I did not want to go through the process.

Our experience with Club Wyndham was extremely disappointing!!!! Bellow F rating! From the initial marketing solicitation by LaJoyce **, through the lengthy sales presentation and subsequent interactions with management, we were repeatedly promised benefits and incentives that were never delivered. We attended the presentation based on specific representations made by their team over 90 minutes long, yet after the presentation we found ourselves having to repeatedly follow up regarding the promised incentive, with little to no resolution, including manager Jamie whom we trued to follow up for over a week, and he continued misleading us.

We received a call from Wyndham offering a stay in Branson, PLUS $100 Prepaid Master Card. $100 Certificate for a one night stay in any Wyndham. We were on a road trip, so decided Sure! There 90 minutes, Turned into 3 HOURS. The FIRST person offered us a ridiculous HIGH price! We said NO. The second person offered us a lower ridiculous price. The THIRD person they sent in to talk to us. We JUST SAID NO!! They PROMISE EVERYTHING, ALL LIES!

We were told that if we try the "discovery package" for 3500 dollars, that we would be able to benefit by selling our points to others. That was a bigggggg lie. I filed a complaint and the investigator was unethical and biased from the beginning telling me that it wasn't likely that we would receive the rest of our funds back before ever investigating. We were pressured into the contract and were lied to. The sales team harasses you despite how many times you tell them no. I will never use them again.

They told many many lies to us. Including, we can bring our huskies to the resorts, the resorts pay for itself, you can go anywhere around the world for great prices, and much more lies!!! Then you find much cheaper vacations not using them and can't get out of it.

As a Club Wyndham owner, I have become increasingly disappointed with the aggressive sales tactics used during what they call an “owner update.” Be aware: these are not simple updates. They are sales presentations designed to pressure owners into signing new contracts. From the moment you check in, you may be told you have an “owner update meeting” the next day. In reality, it’s a lengthy sales pitch that takes away valuable vacation time. The sales tactics felt extremely high pressure. When we politely explained that upgrading was not within our budget, the tone of the conversation changed. There were snide comments, dismissive attitudes, and subtle attempts to make us feel irresponsible for declining.

My experience with Wyndham Club has been a complete disaster. The properties available through the membership are nowhere near what was presented during the sales process, and the few acceptable options cost significantly more than expected. The entire experience feels misleading, and I regret making this purchase.

I went to a Club Wyndham on vacation in New Orleans. I would say the people I worked with were amazing. From the salesman, Brian to Hannah then Jay we all worked out a plan that was right for me at this time. Anthony wrapped it all up with a great presentation and more information and made sure I understood everything. Very educated, informative, pleasant, kind and heart warming. They made me feel like family..

RCI took my 2026 Club Wyndham points and posted them as usable points in Oct. 2025. I did not authorize or transfer these points as these points were not even available to me back in 2025. I did not find out till March 2026 when my new 2026 club Wyndham points suppose to be available to me for vacation planning. I called RCI and Club Wyndham in late March and RCI admitted their mistake and told me that Club Wyndham allow RCI to post them and they will return those remaining balance points back to my Club Wyndham account.

I strongly recommend avoiding Wyndham Resorts. I am an owner at Newport Overlook in Rhode Island and have been deeply disappointed by Wyndham's handling of the property. With little advance notice, Wyndham announced plans to close the resort, citing, among other reasons, the alleged cost of bringing the property into compliance with the Americans with Disabilities Act (ADA). This explanation is difficult to accept. ADA requirements have been in place for many years, providing ample opportunity for Wyndham to address accessibility upgrades gradually over time rather than using them as a justification for closure. Equally troubling was Wyndham's statement suggesting that the Newport Overlook Board or its owners voted to close the resort. To the best of my knowledge, the membership was never given the opportunity to vote on this decision.